Is your client or the RSP listed as the registrant? ---quote " I contacted compliance about this, and was told that the client can fill out the form and fax it to Tucows. Well, that would be all well and good if the client had lost her login info, or if the client had changed her email address without changing it in the domain record. But neither of these scenarios happened. " ---/quote
I believe the AdminChange form also applies when registrant needs to change the admin contact person completely. Your client simply has to prove she is the registrant in order to override the admin. I am dealing with same situation with a domain reg'd at SRSPlus. We are working our way thru a similar procedure. It's standard procedure isn't it? Makes sense to me that they have to be sure they are fulfilling the actual registrant's wishes, not someone who is simply claiming to have rights to the domain. Now, if the RSP is the registrant also, however, that's a whole 'nother ball of wax. What did the client agree to when she paid the RSP? While we may not agree with it, perhaps another business model is in play? Jo _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
