Brian O'Donnell wrote: > My point is simply that that should not be the first course of > action a reseller takes when the client needs to change something > on the domain record. The reseller gave the client no other avenue > right from the start. The client has two other domain names > registered at two other registrars and has had no problem making > changes to these domains. She should be able to expect the same > level of service (or non-service as the case may be) from an > OpenSRS reseller as she gets from these other (totally non-ethical) > registrars.
Well, now it sounds like your beef is with the reseller, rather than with Tucows. (And rightfully so, if that's how they treat their customers). Help your client get control of the domain name, then transfer it into your reseller account and cut the idiots out of the transaction. We'd do that whether the boneheads were Tucows resellers, or GoDaddy resellers, or were themselves an ICANN-accredited registrar. -- Regards, Eric Longman zConnect - Internet Solutions for Business 800 Kennesaw Ave Ste 140 Marietta, GA 30060-1052 http://www.zconn.net 770 590-0888 800 959-8896 _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
