Brian O'Donnell wrote: > call her back. She then received a phone call from somebody identifying > himself as George who told her "I am the owner of this company. There is no > other person here named George and you most definitely did not talk to me > today. You need to go to adminchange.com and follow the instructions, and if > things aren't exactly correct [on your ID], it will cost you up to $600.00
> to make this change." > > My client is seriously considering legal action. Idiots, clearly. I guess I'm still confused about why this would be a reason to sever your relationship with TUCOWS (the original premise of your first post). Yes, you've located a reseller who conducts their business poorly. Yes, you should help your client wrest the domain name away from them and "vote with her wallet" so that she doesn't give them any more business. But I don't see for a second how this is TUCOWS fault or responsibility, or why the actions of this one bonehead would cause you to want to quit doing business with one of the bonehead's suppliers. I once had a miserable interaction with a Nissan dealer. I'll never go back there. But that doesn't mean that I therefore see all Nissans as crappy products. I recognize that the problem originated and was confined to that specific dealer, and I still think Nissan Maximas are cool cars. -- Regards, Eric Longman zConnect - Internet Solutions for Business 800 Kennesaw Ave Ste 140 Marietta, GA 30060-1052 http://www.zconn.net 770 590-0888 800 959-8896 _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
