Re: [AI] HDFC Bank customers: list your challenges by this weekend
Thank you everyone for your inputs. I will let the list members know as in when things are implemented. Regards, Amar Jain Sent from my iPhone > On 25-Jun-2018, at 11:09 PM, Ajay Minocha wrote: > > Hi, > > Would like to ask members the specific issue which they are facing > with credit card statements? I can access my statements without any > issue with Jaws and Adobe reader. > > @Mohit, I somehow find SBI very user friendly and easy to use. > > HTH, > Ajay > >> On 24/06/2018, Mohit Gupta wrote: >> hi ajay, >> In your view, which bank's net banking and mobiel app is accessible? >> >>> On 6/22/18, Ajay Minocha wrote: >>> Website isn't really accessible with jaws. >>> >>> Also, as Alok said, there are a lot of unnecessary Captchas. >>> >>> Also, I am able to use their app but generating statements is a pain >>> even in the app without any captcha. >>> >>> Cheers, >>> Ajay >>> On 22/06/2018, Amar Jain wrote: Pranav, Please whats app your contact, I haven’t played with virtual cards much, so will call you from there in case of issues. Mobile: 9892622230. Sent from my iPhone > On 22-Jun-2018, at 6:19 AM, Pranav Lal wrote: > > If i generate a virtual credit card using net safe, the generated card > is > shown as an image and is inaccessible. I have to go the card history > feature to find details about my virtual card. I do not know if their > netsafe app is accessible on any platform. > The pdf forms in their customer center are not true forms so are hard to > fill. > In phone banking, i need to validate my credit card if i call from a > phone > that is not registered. The ivr timesout too quickly such that entering > the digits is a pain. > Pranav > >> On 21-Jun-2018, at 10:52 PM, Amar Jain wrote: >> >> Noted Alok. Have you got yourself their braille enabled debit card? >> HDFC >> has many, but it only works with those cards. >> >> Thank you. >> >> Regards, >> Amar Jain >> >> Sent from my iPhone >> >>> On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: >>> >>> Hi Amar, >>> When we try to download historical statements, i.e. any statement >>> older >>> than six months, it asks for a captcha text to be entered. This >>> captcha >>> does not have any audio option as well. Of course this feature is >>> reached after login, so need for a captcha at that stage does not >>> sound >>> very logical. I have been using HDFC net banking for many years now >>> and >>> this post-login captcha was not there earlier. >>> >>> When we try to view tax credit statement through net banking, it asks >>> for captcha text to be entered. This is also after login, so not very >>> logical. Also, once the user is redirected to traces website, there >>> is >>> one more captcha to deal with anyway. >>> >>> Another issue that comes up at times when I visit the branch is that >>> in case of signature mismatch they say that their system does not >>> display the photograph of the account holder, so it is difficult for >>> them to verify. This is the case when people at the branch know me >>> well >>> enough. They eventually do the work after some persuasion but the need >>> to persuade frequently is anyway there. If their system does not >>> display >>> the photograph of the account holder, it is worth considering having >>> it >>> there. This is based on the information provided by a branch official. >>> >>> More and more ATMs are now becoming talking ATMs. I have noticed >>> that >>> many SBI, ICICI, and other bank ATMs have become widely accessible. >>> However, HDFC Bank seems to be lagging on that front. >>> >>> Thanks. >>> Alok >>> >>> -Original Message- >>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On >>> Behalf Of Amar Jain >>> Sent: 21 June 2018 19:21 >>> To: accessindia@accessindia.org.in >>> Subject: [AI] HDFC Bank customers: list your challenges by this >>> weekend >>> >>> Dear All, >>> >>> I have a meeting early next week with senior people of the bank. List >>> down all specific challenges attached to disabilities vs. products and >>> services of the bank. This needs to happen by Sunday. >>> >>> Regards, >>> Amar Jain >>> >>> Sent from my iPhone >>> >>> >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> >>> To unsubscribe send a message to >>> accessindia-requ...@accessindia.org.in >>> with the subject unsubscribe. >>> >>> To change your subscription to digest mode or make any other changes, >>> please visit the list home page at >>>
Re: [AI] HDFC Bank customers: list your challenges by this weekend
Hi, Would like to ask members the specific issue which they are facing with credit card statements? I can access my statements without any issue with Jaws and Adobe reader. @Mohit, I somehow find SBI very user friendly and easy to use. HTH, Ajay On 24/06/2018, Mohit Gupta wrote: > hi ajay, > In your view, which bank's net banking and mobiel app is accessible? > > On 6/22/18, Ajay Minocha wrote: >> Website isn't really accessible with jaws. >> >> Also, as Alok said, there are a lot of unnecessary Captchas. >> >> Also, I am able to use their app but generating statements is a pain >> even in the app without any captcha. >> >> Cheers, >> Ajay >> >> On 22/06/2018, Amar Jain wrote: >>> Pranav, >>> >>> Please whats app your contact, I haven’t played with virtual cards much, >>> so >>> will call you from there in case of issues. Mobile: 9892622230. >>> >>> Sent from my iPhone >>> On 22-Jun-2018, at 6:19 AM, Pranav Lal wrote: If i generate a virtual credit card using net safe, the generated card is shown as an image and is inaccessible. I have to go the card history feature to find details about my virtual card. I do not know if their netsafe app is accessible on any platform. The pdf forms in their customer center are not true forms so are hard to fill. In phone banking, i need to validate my credit card if i call from a phone that is not registered. The ivr timesout too quickly such that entering the digits is a pain. Pranav > On 21-Jun-2018, at 10:52 PM, Amar Jain wrote: > > Noted Alok. Have you got yourself their braille enabled debit card? > HDFC > has many, but it only works with those cards. > > Thank you. > > Regards, > Amar Jain > > Sent from my iPhone > >> On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: >> >> Hi Amar, >> When we try to download historical statements, i.e. any statement >> older >> than six months, it asks for a captcha text to be entered. This >> captcha >> does not have any audio option as well. Of course this feature is >> reached after login, so need for a captcha at that stage does not >> sound >> very logical. I have been using HDFC net banking for many years now >> and >> this post-login captcha was not there earlier. >> >> When we try to view tax credit statement through net banking, it asks >> for captcha text to be entered. This is also after login, so not very >> logical. Also, once the user is redirected to traces website, there >> is >> one more captcha to deal with anyway. >> >> Another issue that comes up at times when I visit the branch is that >> in case of signature mismatch they say that their system does not >> display the photograph of the account holder, so it is difficult for >> them to verify. This is the case when people at the branch know me >> well >> enough. They eventually do the work after some persuasion but the need >> to persuade frequently is anyway there. If their system does not >> display >> the photograph of the account holder, it is worth considering having >> it >> there. This is based on the information provided by a branch official. >> >> More and more ATMs are now becoming talking ATMs. I have noticed >> that >> many SBI, ICICI, and other bank ATMs have become widely accessible. >> However, HDFC Bank seems to be lagging on that front. >> >> Thanks. >> Alok >> >> -Original Message- >> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On >> Behalf Of Amar Jain >> Sent: 21 June 2018 19:21 >> To: accessindia@accessindia.org.in >> Subject: [AI] HDFC Bank customers: list your challenges by this >> weekend >> >> Dear All, >> >> I have a meeting early next week with senior people of the bank. List >> down all specific challenges attached to disabilities vs. products and >> services of the bank. This needs to happen by Sunday. >> >> Regards, >> Amar Jain >> >> Sent from my iPhone >> >> >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> >> To unsubscribe send a message to >> accessindia-requ...@accessindia.org.in >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking >> of >> the person sending the mail and AI in no way relates itself to its >> veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this
Re: [AI] HDFC Bank customers: list your challenges by this weekend
hi ajay, In your view, which bank's net banking and mobiel app is accessible? On 6/22/18, Ajay Minocha wrote: > Website isn't really accessible with jaws. > > Also, as Alok said, there are a lot of unnecessary Captchas. > > Also, I am able to use their app but generating statements is a pain > even in the app without any captcha. > > Cheers, > Ajay > > On 22/06/2018, Amar Jain wrote: >> Pranav, >> >> Please whats app your contact, I haven’t played with virtual cards much, >> so >> will call you from there in case of issues. Mobile: 9892622230. >> >> Sent from my iPhone >> >>> On 22-Jun-2018, at 6:19 AM, Pranav Lal wrote: >>> >>> If i generate a virtual credit card using net safe, the generated card is >>> shown as an image and is inaccessible. I have to go the card history >>> feature to find details about my virtual card. I do not know if their >>> netsafe app is accessible on any platform. >>> The pdf forms in their customer center are not true forms so are hard to >>> fill. >>> In phone banking, i need to validate my credit card if i call from a >>> phone >>> that is not registered. The ivr timesout too quickly such that entering >>> the digits is a pain. >>> Pranav >>> On 21-Jun-2018, at 10:52 PM, Amar Jain wrote: Noted Alok. Have you got yourself their braille enabled debit card? HDFC has many, but it only works with those cards. Thank you. Regards, Amar Jain Sent from my iPhone > On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: > > Hi Amar, > When we try to download historical statements, i.e. any statement older > than six months, it asks for a captcha text to be entered. This captcha > does not have any audio option as well. Of course this feature is > reached after login, so need for a captcha at that stage does not sound > very logical. I have been using HDFC net banking for many years now > and > this post-login captcha was not there earlier. > > When we try to view tax credit statement through net banking, it asks > for captcha text to be entered. This is also after login, so not very > logical. Also, once the user is redirected to traces website, there is > one more captcha to deal with anyway. > > Another issue that comes up at times when I visit the branch is that > in case of signature mismatch they say that their system does not > display the photograph of the account holder, so it is difficult for > them to verify. This is the case when people at the branch know me > well > enough. They eventually do the work after some persuasion but the need > to persuade frequently is anyway there. If their system does not > display > the photograph of the account holder, it is worth considering having > it > there. This is based on the information provided by a branch official. > > More and more ATMs are now becoming talking ATMs. I have noticed that > many SBI, ICICI, and other bank ATMs have become widely accessible. > However, HDFC Bank seems to be lagging on that front. > > Thanks. > Alok > > -Original Message- > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On > Behalf Of Amar Jain > Sent: 21 June 2018 19:21 > To: accessindia@accessindia.org.in > Subject: [AI] HDFC Bank customers: list your challenges by this weekend > > Dear All, > > I have a meeting early next week with senior people of the bank. List > down all specific challenges attached to disabilities vs. products and > services of the bank. This needs to happen by Sunday. > > Regards, > Amar Jain > > Sent from my iPhone > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking > of > the person sending the mail and AI in no way relates itself to its > veracity; > > 2. AI cannot be held liable for any commission/omission based on the > mails sent through this mailing list.. > > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at >
Re: [AI] HDFC Bank customers: list your challenges by this weekend
I find twitter an effective way of connecting with the right people in the service providers. Once you get their attention, you can share all the problems. To begin with the conversation has to be civil. As John has stated in his mail, usually threats and aggression starts you off on the wrong foot. -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Amar Jain Sent: Friday, June 22, 2018 5:04 PM To: AccessIndia: a list for discussing accessibility and issues concerning the disabled. Subject: Re: [AI] HDFC Bank customers: list your challenges by this weekend What are the problems here? Be specific a little please. Sent from my iPhone > On 22-Jun-2018, at 3:59 PM, Saravanan wrote: > > it is not possible to update address change, mobile number change & email > change for credit card accounts. We need this facility in a user friendly > manner. Credit card staments are expected in accessible format. > Reward point redemption option is also expected in accessible format. > > Thanks > Saravanan.K > > > > >> On 6/22/2018 12:27 PM, Zoher Kheriwala wrote: >> Dear Amar, – credit card statement in PDF format is also in >> accessible with screen readers thank you >> >> Sent from my iPhone >> >>> On 22-Jun-2018, at 10:02 AM, Ajay Minocha wrote: >>> >>> Website isn't really accessible with jaws. >>> >>> Also, as Alok said, there are a lot of unnecessary Captchas. >>> >>> Also, I am able to use their app but generating statements is a pain >>> even in the app without any captcha. >>> >>> Cheers, >>> Ajay >>> >>>> On 22/06/2018, Amar Jain wrote: >>>> Pranav, >>>> >>>> Please whats app your contact, I haven’t played with virtual cards >>>> much, so will call you from there in case of issues. Mobile: 9892622230. >>>> >>>> Sent from my iPhone >>>> >>>>> On 22-Jun-2018, at 6:19 AM, Pranav Lal wrote: >>>>> >>>>> If i generate a virtual credit card using net safe, the generated >>>>> card is shown as an image and is inaccessible. I have to go the >>>>> card history feature to find details about my virtual card. I do >>>>> not know if their netsafe app is accessible on any platform. >>>>> The pdf forms in their customer center are not true forms so are >>>>> hard to fill. >>>>> In phone banking, i need to validate my credit card if i call from >>>>> a phone that is not registered. The ivr timesout too quickly such >>>>> that entering the digits is a pain. >>>>> Pranav >>>>> >>>>>> On 21-Jun-2018, at 10:52 PM, Amar Jain wrote: >>>>>> >>>>>> Noted Alok. Have you got yourself their braille enabled debit >>>>>> card? HDFC has many, but it only works with those cards. >>>>>> >>>>>> Thank you. >>>>>> >>>>>> Regards, >>>>>> Amar Jain >>>>>> >>>>>> Sent from my iPhone >>>>>> >>>>>>> On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: >>>>>>> >>>>>>> Hi Amar, >>>>>>> When we try to download historical statements, i.e. any >>>>>>> statement older than six months, it asks for a captcha text to >>>>>>> be entered. This captcha does not have any audio option as well. >>>>>>> Of course this feature is reached after login, so need for a >>>>>>> captcha at that stage does not sound very logical. I have been >>>>>>> using HDFC net banking for many years now and this post-login captcha >>>>>>> was not there earlier. >>>>>>> >>>>>>> When we try to view tax credit statement through net banking, it >>>>>>> asks for captcha text to be entered. This is also after login, >>>>>>> so not very logical. Also, once the user is redirected to >>>>>>> traces website, there is one more captcha to deal with anyway. >>>>>>> >>>>>>> Another issue that comes up at times when I visit the branch >>>>>>> is that in case of signature mismatch they say that their system >>>>>>> does not display the photograph of the account holder, so it is >>>>>>>
Re: [AI] HDFC Bank customers: list your challenges by this weekend
I have an account with HDFC Bank. I use their credit card and debit cards too. Their mobile banking app is also accessible. In fact I do all my banking with them through the app. Working very well so far. -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of john clayton Sent: Friday, June 22, 2018 8:23 PM To: AccessIndia: a list for discussing accessibility and issues concerning the disabled. Subject: Re: [AI] HDFC Bank customers: list your challenges by this weekend Hi, Whilst I do not use hdfc bank or any of its services and so can not answer amars questions (give feedback), @Lyngdoh, wow, seriously just so you know, that kind of a mail/ letter will probably be used as fuel on winter nights or a direct trash bin click. Just so you know, that is no way to get anything done at least nothing productive. I understand your frustrations considering I have been am in the same boat,but a firm but polite letter/email with the problems you are facing, with the details on how they can be solved and how many others would benefit would work far much more than any threat. If they are inclined to an email with suggestion on how to get the issues resolved thatis polite will work else anything you say or do wont get the wheels spinning. Cheers, P.S. Amar I have been considering opening an account with hdfc anyway, so something like this is good to see. On 22 June 2018 at 13:24, Lyngdoh wrote: > Hi > > HDFC Net banking is not so accessible with JAWS. I have to switch > between NVDA and Jaws to activate some of the links like Fund > Transfer, etc. > Also their app is not so accessible right from the log in page. I used > it for one day and I uninstalled it. > I also wrote to them on 30th Nov 2017 complaining about accessibility > issues in internet banking change password process. I am not sure > whether they have addressed this issue or not, though I have received > their reply assuring me that the issue will be addressed. Probably I > will check later in the day. I am pasting that mail below. > > Hi Team, > > It is very sad for me as one of your faithful customer to have > experienced such a humiliating treatment from your end. Though I have > been using HDFC Net Banking for the past 3 years without much > accessibility issues, I have come to notice since past few months that > you have changed the security features while changing password (When I > use the forgot password link). > I don't know why you people are so careless and do not think of the > blind customers whenever you make any changes in your web page. > Probably you have less > sensitive people managing the website coupled with unqualified > programmers who do not know the basics of writing accessible websites > for all. > I expect a change in your page and to be able to use net banking again > as smoothly as possible. This is not a joke to have to write to you in > this time of the night, but I can't help myself just to plant some > sense into your brains. > Though I understand that security of ones account is of high > importance, yet you should also understand that I also need to use it > efficiently and without having to depend on anyone else for changing > my password any time when I feel like. Why can't you understand that > taking someones help for such a sensitive thing is of great security > threat to me? And do I need to tell you about it? > Please address this issue on a high priority basis and immediately. > You can reach me on my registered number 9686046947 or reply to this mail. > Please do it ASAP before I escalate to higher authorities in the > government and please know that once I do that, you will be in trouble > for having discriminated visually impaired customers by not keeping in > mind our problems while you make any changes in your Net banking > website. > > > On 6/22/18, Zoher Kheriwala wrote: > > Dear Amar, – credit card statement in PDF format is also in > > accessible > with > > screen readers thank you > > > > Sent from my iPhone > > > >> On 22-Jun-2018, at 10:02 AM, Ajay Minocha > wrote: > >> > >> Website isn't really accessible with jaws. > >> > >> Also, as Alok said, there are a lot of unnecessary Captchas. > >> > >> Also, I am able to use their app but generating statements is a > >> pain even in the app without any captcha. > >> > >> Cheers, > >> Ajay > >> > >>> On 22/06/2018, Amar Jain wrote: > >>> Pranav, > >>> > >>> Please whats app your contact, I haven’t played with virtual cards > much, > >>> so > >>> will call you from there in case of issues. Mobile:
Re: [AI] HDFC Bank customers: list your challenges by this weekend
Hi, Whilst I do not use hdfc bank or any of its services and so can not answer amars questions (give feedback), @Lyngdoh, wow, seriously just so you know, that kind of a mail/ letter will probably be used as fuel on winter nights or a direct trash bin click. Just so you know, that is no way to get anything done at least nothing productive. I understand your frustrations considering I have been am in the same boat,but a firm but polite letter/email with the problems you are facing, with the details on how they can be solved and how many others would benefit would work far much more than any threat. If they are inclined to an email with suggestion on how to get the issues resolved thatis polite will work else anything you say or do wont get the wheels spinning. Cheers, P.S. Amar I have been considering opening an account with hdfc anyway, so something like this is good to see. On 22 June 2018 at 13:24, Lyngdoh wrote: > Hi > > HDFC Net banking is not so accessible with JAWS. I have to switch > between NVDA and Jaws to activate some of the links like Fund > Transfer, etc. > Also their app is not so accessible right from the log in page. I used > it for one day and I uninstalled it. > I also wrote to them on 30th Nov 2017 complaining about accessibility > issues in internet banking change password process. I am not sure > whether they have addressed this issue or not, though I have received > their reply assuring me that the issue will be addressed. Probably I > will check later in the day. I am pasting that mail below. > > Hi Team, > > It is very sad for me as one of your faithful customer to have > experienced such a humiliating treatment from your end. Though I have > been using HDFC Net > Banking for the past 3 years without much accessibility issues, I have > come to notice since past few months that you have changed the > security features > while changing password (When I use the forgot password link). > I don't know why you people are so careless and do not think of the > blind customers whenever you make any changes in your web page. > Probably you have less > sensitive people managing the website coupled with unqualified > programmers who do not know the basics of writing accessible websites > for all. > I expect a change in your page and to be able to use net banking again > as smoothly as possible. This is not a joke to have to write to you in > this time > of the night, but I can't help myself just to plant some sense into your > brains. > Though I understand that security of ones account is of high > importance, yet you should also understand that I also need to use it > efficiently and without > having to depend on anyone else for changing my password any time when > I feel like. Why can't you understand that taking someones help for > such a sensitive > thing is of great security threat to me? And do I need to tell you about > it? > Please address this issue on a high priority basis and immediately. > You can reach me on my registered number 9686046947 or reply to this mail. > Please do it ASAP before I escalate to higher authorities in the > government and please know that once I do that, you will be in trouble > for having discriminated > visually impaired customers by not keeping in mind our problems while > you make any changes in your Net banking website. > > > On 6/22/18, Zoher Kheriwala wrote: > > Dear Amar, – credit card statement in PDF format is also in accessible > with > > screen readers thank you > > > > Sent from my iPhone > > > >> On 22-Jun-2018, at 10:02 AM, Ajay Minocha > wrote: > >> > >> Website isn't really accessible with jaws. > >> > >> Also, as Alok said, there are a lot of unnecessary Captchas. > >> > >> Also, I am able to use their app but generating statements is a pain > >> even in the app without any captcha. > >> > >> Cheers, > >> Ajay > >> > >>> On 22/06/2018, Amar Jain wrote: > >>> Pranav, > >>> > >>> Please whats app your contact, I haven’t played with virtual cards > much, > >>> so > >>> will call you from there in case of issues. Mobile: 9892622230. > >>> > >>> Sent from my iPhone > >>> > On 22-Jun-2018, at 6:19 AM, Pranav Lal wrote: > > If i generate a virtual credit card using net safe, the generated card > is > shown as an image and is inaccessible. I have to go the card history > feature to find details about my virtual card. I do not know if their > netsafe app is accessible on any platform. > The pdf forms in their customer center are not true forms so are hard > to > fill. > In phone banking, i need to validate my credit card if i call from a > phone > that is not registered. The ivr timesout too quickly such that > entering > the digits is a pain. > Pranav > > > On 21-Jun-2018, at 10:52 PM, Amar Jain > wrote: > > > > Noted Alok. Have you got yourself their braille enabled debit card? > > HDFC > > has many, but it only works with those cards. > >
Re: [AI] HDFC Bank customers: list your challenges by this weekend
What are the problems here? Be specific a little please. Sent from my iPhone > On 22-Jun-2018, at 3:59 PM, Saravanan wrote: > > it is not possible to update address change, mobile number change & email > change for credit card accounts. We need this facility in a user friendly > manner. Credit card staments are expected in accessible format. > Reward point redemption option is also expected in accessible format. > > Thanks > Saravanan.K > > > > >> On 6/22/2018 12:27 PM, Zoher Kheriwala wrote: >> Dear Amar, – credit card statement in PDF format is also in accessible with >> screen readers thank you >> >> Sent from my iPhone >> >>> On 22-Jun-2018, at 10:02 AM, Ajay Minocha wrote: >>> >>> Website isn't really accessible with jaws. >>> >>> Also, as Alok said, there are a lot of unnecessary Captchas. >>> >>> Also, I am able to use their app but generating statements is a pain >>> even in the app without any captcha. >>> >>> Cheers, >>> Ajay >>> On 22/06/2018, Amar Jain wrote: Pranav, Please whats app your contact, I haven’t played with virtual cards much, so will call you from there in case of issues. Mobile: 9892622230. Sent from my iPhone > On 22-Jun-2018, at 6:19 AM, Pranav Lal wrote: > > If i generate a virtual credit card using net safe, the generated card is > shown as an image and is inaccessible. I have to go the card history > feature to find details about my virtual card. I do not know if their > netsafe app is accessible on any platform. > The pdf forms in their customer center are not true forms so are hard to > fill. > In phone banking, i need to validate my credit card if i call from a phone > that is not registered. The ivr timesout too quickly such that entering > the digits is a pain. > Pranav > >> On 21-Jun-2018, at 10:52 PM, Amar Jain wrote: >> >> Noted Alok. Have you got yourself their braille enabled debit card? HDFC >> has many, but it only works with those cards. >> >> Thank you. >> >> Regards, >> Amar Jain >> >> Sent from my iPhone >> >>> On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: >>> >>> Hi Amar, >>> When we try to download historical statements, i.e. any statement older >>> than six months, it asks for a captcha text to be entered. This captcha >>> does not have any audio option as well. Of course this feature is >>> reached after login, so need for a captcha at that stage does not sound >>> very logical. I have been using HDFC net banking for many years now and >>> this post-login captcha was not there earlier. >>> >>> When we try to view tax credit statement through net banking, it asks >>> for captcha text to be entered. This is also after login, so not very >>> logical. Also, once the user is redirected to traces website, there is >>> one more captcha to deal with anyway. >>> >>> Another issue that comes up at times when I visit the branch is that >>> in case of signature mismatch they say that their system does not >>> display the photograph of the account holder, so it is difficult for >>> them to verify. This is the case when people at the branch know me well >>> enough. They eventually do the work after some persuasion but the need >>> to persuade frequently is anyway there. If their system does not display >>> the photograph of the account holder, it is worth considering having it >>> there. This is based on the information provided by a branch official. >>> >>> More and more ATMs are now becoming talking ATMs. I have noticed that >>> many SBI, ICICI, and other bank ATMs have become widely accessible. >>> However, HDFC Bank seems to be lagging on that front. >>> >>> Thanks. >>> Alok >>> >>> -Original Message- >>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On >>> Behalf Of Amar Jain >>> Sent: 21 June 2018 19:21 >>> To: accessindia@accessindia.org.in >>> Subject: [AI] HDFC Bank customers: list your challenges by this weekend >>> >>> Dear All, >>> >>> I have a meeting early next week with senior people of the bank. List >>> down all specific challenges attached to disabilities vs. products and >>> services of the bank. This needs to happen by Sunday. >>> >>> Regards, >>> Amar Jain >>> >>> Sent from my iPhone >>> >>> >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> >>> To unsubscribe send a message to >>> accessindia-requ...@accessindia.org.in >>> with the subject unsubscribe. >>> >>> To change your subscription to digest mode or make any other changes, >>> please visit the list home page at >>>
Re: [AI] HDFC Bank customers: list your challenges by this weekend
I am taking that up with them Alok. Sent from my iPhone > On 22-Jun-2018, at 3:47 PM, Alok Kaushik wrote: > > Hi Amar, > Thanks for the details. Will try it out. > > Just one more thought about talking ATMs based on Braille debit cards. This > limits accessibility of ATMs to selected HDFC Bank customers only. Whereas, > in a more general approach, in which accessibility mode is activated by > plugging in the earphones, it becomes accessible to any user, be he/ she from > any bank. > > Thanks. > Alok > > > -Original Message- > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf > Of Amar Jain > Sent: 22 June 2018 08:22 > To: AccessIndia: a list for discussing accessibility and issues concerning > the disabled. > Subject: Re: [AI] HDFC Bank customers: list your challenges by this weekend > > Hi Alok, > > Some of what you are saying needs to be fought. > > Even if you use signature, why don’t you submit a form for Braille enabled > debit card? I have for instance a JP World debit card and a Braille enabled > debit card. > > I can only tell you that I won’t let them put any nonsensical restriction on > your account. To add to your comfort, write to: > > aditya.p...@hdfcbank.com; > kmistry@hdfcbank.com > > Copy me. And say that you are told of these issues and you want both cards. > It will solve your problem. While applying, in the product code, use MDVI1. > > Remember to keep both cards active from limits and international perspective. > > Regards, > Amar Jain > > Sent from my iPhone > >> On 22-Jun-2018, at 6:18 AM, Alok Kaushik wrote: >> >> Hi Amar, >> I have not yet got their Braille debit card. If you are aware, can you let >> me know about the following points. >> >> 1. Can Braille enabled card be used whether we have signature or thumb >> impression in the account details? I was told that if I use thumb >> impression, I will be restricted to use banking from my home branch and >> not from any other branch. >> 2. Does this put any restriction or reluctance on part of the bank to >> extend all the banking services? >> 3. Does Braille debit card help in any kind of verification at the branch, >> and avoid issues related to signature mismatch? >> >> Thanks. >> Alok >> >> >> -----Original Message- >> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On >> Behalf Of Amar Jain >> Sent: 21 June 2018 22:53 >> To: AccessIndia: a list for discussing accessibility and issues concerning >> the disabled. >> Subject: Re: [AI] HDFC Bank customers: list your challenges by this >> weekend >> >> Noted Alok. Have you got yourself their braille enabled debit card? HDFC has >> many, but it only works with those cards. >> >> Thank you. >> >> Regards, >> Amar Jain >> >> Sent from my iPhone >> >>> On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: >>> >>> Hi Amar, >>> When we try to download historical statements, i.e. any statement older >>> than six months, it asks for a captcha text to be entered. This captcha >>> does not have any audio option as well. Of course this feature is reached >>> after login, so need for a captcha at that stage does not sound very >>> logical. I have been using HDFC net banking for many years now and this >>> post-login captcha was not there earlier. >>> >>> When we try to view tax credit statement through net banking, it asks for >>> captcha text to be entered. This is also after login, so not very logical. >>> Also, once the user is redirected to traces website, there is one more >>> captcha to deal with anyway. >>> >>> Another issue that comes up at times when I visit the branch is that in >>> case of signature mismatch they say that their system does not display the >>> photograph of the account holder, so it is difficult for them to verify. >>> This is the case when people at the branch know me well enough. They >>> eventually do the work after some persuasion but the need to persuade >>> frequently is anyway there. If their system does not display the photograph >>> of the account holder, it is worth considering having it there. This is >>> based on the information provided by a branch official. >>> >>> More and more ATMs are now becoming talking ATMs. I have noticed that >>> many SBI, ICICI, and other bank ATMs have become widely accessible. >>>
Re: [AI] HDFC Bank customers: list your challenges by this weekend
it is not possible to update address change, mobile number change & email change for credit card accounts. We need this facility in a user friendly manner. Credit card staments are expected in accessible format. Reward point redemption option is also expected in accessible format. Thanks Saravanan.K On 6/22/2018 12:27 PM, Zoher Kheriwala wrote: Dear Amar, – credit card statement in PDF format is also in accessible with screen readers thank you Sent from my iPhone On 22-Jun-2018, at 10:02 AM, Ajay Minocha wrote: Website isn't really accessible with jaws. Also, as Alok said, there are a lot of unnecessary Captchas. Also, I am able to use their app but generating statements is a pain even in the app without any captcha. Cheers, Ajay On 22/06/2018, Amar Jain wrote: Pranav, Please whats app your contact, I haven’t played with virtual cards much, so will call you from there in case of issues. Mobile: 9892622230. Sent from my iPhone On 22-Jun-2018, at 6:19 AM, Pranav Lal wrote: If i generate a virtual credit card using net safe, the generated card is shown as an image and is inaccessible. I have to go the card history feature to find details about my virtual card. I do not know if their netsafe app is accessible on any platform. The pdf forms in their customer center are not true forms so are hard to fill. In phone banking, i need to validate my credit card if i call from a phone that is not registered. The ivr timesout too quickly such that entering the digits is a pain. Pranav On 21-Jun-2018, at 10:52 PM, Amar Jain wrote: Noted Alok. Have you got yourself their braille enabled debit card? HDFC has many, but it only works with those cards. Thank you. Regards, Amar Jain Sent from my iPhone On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: Hi Amar, When we try to download historical statements, i.e. any statement older than six months, it asks for a captcha text to be entered. This captcha does not have any audio option as well. Of course this feature is reached after login, so need for a captcha at that stage does not sound very logical. I have been using HDFC net banking for many years now and this post-login captcha was not there earlier. When we try to view tax credit statement through net banking, it asks for captcha text to be entered. This is also after login, so not very logical. Also, once the user is redirected to traces website, there is one more captcha to deal with anyway. Another issue that comes up at times when I visit the branch is that in case of signature mismatch they say that their system does not display the photograph of the account holder, so it is difficult for them to verify. This is the case when people at the branch know me well enough. They eventually do the work after some persuasion but the need to persuade frequently is anyway there. If their system does not display the photograph of the account holder, it is worth considering having it there. This is based on the information provided by a branch official. More and more ATMs are now becoming talking ATMs. I have noticed that many SBI, ICICI, and other bank ATMs have become widely accessible. However, HDFC Bank seems to be lagging on that front. Thanks. Alok -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Amar Jain Sent: 21 June 2018 19:21 To: accessindia@accessindia.org.in Subject: [AI] HDFC Bank customers: list your challenges by this weekend Dear All, I have a meeting early next week with senior people of the bank. List down all specific challenges attached to disabilities vs. products and services of the bank. This needs to happen by Sunday. Regards, Amar Jain Sent from my iPhone Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails
Re: [AI] HDFC Bank customers: list your challenges by this weekend
Hi Amar, Thanks for the details. Will try it out. Just one more thought about talking ATMs based on Braille debit cards. This limits accessibility of ATMs to selected HDFC Bank customers only. Whereas, in a more general approach, in which accessibility mode is activated by plugging in the earphones, it becomes accessible to any user, be he/ she from any bank. Thanks. Alok -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Amar Jain Sent: 22 June 2018 08:22 To: AccessIndia: a list for discussing accessibility and issues concerning the disabled. Subject: Re: [AI] HDFC Bank customers: list your challenges by this weekend Hi Alok, Some of what you are saying needs to be fought. Even if you use signature, why don’t you submit a form for Braille enabled debit card? I have for instance a JP World debit card and a Braille enabled debit card. I can only tell you that I won’t let them put any nonsensical restriction on your account. To add to your comfort, write to: aditya.p...@hdfcbank.com; kmistry@hdfcbank.com Copy me. And say that you are told of these issues and you want both cards. It will solve your problem. While applying, in the product code, use MDVI1. Remember to keep both cards active from limits and international perspective. Regards, Amar Jain Sent from my iPhone > On 22-Jun-2018, at 6:18 AM, Alok Kaushik wrote: > > Hi Amar, > I have not yet got their Braille debit card. If you are aware, can you let > me know about the following points. > > 1. Can Braille enabled card be used whether we have signature or thumb > impression in the account details? I was told that if I use thumb > impression, I will be restricted to use banking from my home branch and not > from any other branch. > 2. Does this put any restriction or reluctance on part of the bank to > extend all the banking services? > 3. Does Braille debit card help in any kind of verification at the branch, > and avoid issues related to signature mismatch? > > Thanks. > Alok > > > -Original Message- > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On > Behalf Of Amar Jain > Sent: 21 June 2018 22:53 > To: AccessIndia: a list for discussing accessibility and issues concerning > the disabled. > Subject: Re: [AI] HDFC Bank customers: list your challenges by this > weekend > > Noted Alok. Have you got yourself their braille enabled debit card? HDFC has > many, but it only works with those cards. > > Thank you. > > Regards, > Amar Jain > > Sent from my iPhone > >> On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: >> >> Hi Amar, >> When we try to download historical statements, i.e. any statement older than >> six months, it asks for a captcha text to be entered. This captcha does not >> have any audio option as well. Of course this feature is reached after >> login, so need for a captcha at that stage does not sound very logical. I >> have been using HDFC net banking for many years now and this post-login >> captcha was not there earlier. >> >> When we try to view tax credit statement through net banking, it asks for >> captcha text to be entered. This is also after login, so not very logical. >> Also, once the user is redirected to traces website, there is one more >> captcha to deal with anyway. >> >> Another issue that comes up at times when I visit the branch is that in >> case of signature mismatch they say that their system does not display the >> photograph of the account holder, so it is difficult for them to verify. >> This is the case when people at the branch know me well enough. They >> eventually do the work after some persuasion but the need to persuade >> frequently is anyway there. If their system does not display the photograph >> of the account holder, it is worth considering having it there. This is >> based on the information provided by a branch official. >> >> More and more ATMs are now becoming talking ATMs. I have noticed that many >> SBI, ICICI, and other bank ATMs have become widely accessible. However, HDFC >> Bank seems to be lagging on that front. >> >> Thanks. >> Alok >> >> -Original Message- >> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On >> Behalf Of Amar Jain >> Sent: 21 June 2018 19:21 >> To: accessindia@accessindia.org.in >> Subject: [AI] HDFC Bank customers: list your challenges by this >> weekend >> >> Dear All, >> >> I have a meeting early next week with senior people of the bank. List down >> all specific challenges attached to disabilities vs. p
Re: [AI] HDFC Bank customers: list your challenges by this weekend
Hi Amar, I am working with TCS and having salary account with HDFC since last 4 years, since last few months the e statements of account and as well as of my creditcard that are being sent on mail is not accessible, i have already raised a complain regarding this issue to HDFC customercare and seniors but they said that , in future when will our system will be upgraded will make change then no updation is performed yet. -- Thanks & Regards Rahul Bhatia Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
Re: [AI] HDFC Bank customers: list your challenges by this weekend
Hi HDFC Net banking is not so accessible with JAWS. I have to switch between NVDA and Jaws to activate some of the links like Fund Transfer, etc. Also their app is not so accessible right from the log in page. I used it for one day and I uninstalled it. I also wrote to them on 30th Nov 2017 complaining about accessibility issues in internet banking change password process. I am not sure whether they have addressed this issue or not, though I have received their reply assuring me that the issue will be addressed. Probably I will check later in the day. I am pasting that mail below. Hi Team, It is very sad for me as one of your faithful customer to have experienced such a humiliating treatment from your end. Though I have been using HDFC Net Banking for the past 3 years without much accessibility issues, I have come to notice since past few months that you have changed the security features while changing password (When I use the forgot password link). I don't know why you people are so careless and do not think of the blind customers whenever you make any changes in your web page. Probably you have less sensitive people managing the website coupled with unqualified programmers who do not know the basics of writing accessible websites for all. I expect a change in your page and to be able to use net banking again as smoothly as possible. This is not a joke to have to write to you in this time of the night, but I can't help myself just to plant some sense into your brains. Though I understand that security of ones account is of high importance, yet you should also understand that I also need to use it efficiently and without having to depend on anyone else for changing my password any time when I feel like. Why can't you understand that taking someones help for such a sensitive thing is of great security threat to me? And do I need to tell you about it? Please address this issue on a high priority basis and immediately. You can reach me on my registered number 9686046947 or reply to this mail. Please do it ASAP before I escalate to higher authorities in the government and please know that once I do that, you will be in trouble for having discriminated visually impaired customers by not keeping in mind our problems while you make any changes in your Net banking website. On 6/22/18, Zoher Kheriwala wrote: > Dear Amar, – credit card statement in PDF format is also in accessible with > screen readers thank you > > Sent from my iPhone > >> On 22-Jun-2018, at 10:02 AM, Ajay Minocha wrote: >> >> Website isn't really accessible with jaws. >> >> Also, as Alok said, there are a lot of unnecessary Captchas. >> >> Also, I am able to use their app but generating statements is a pain >> even in the app without any captcha. >> >> Cheers, >> Ajay >> >>> On 22/06/2018, Amar Jain wrote: >>> Pranav, >>> >>> Please whats app your contact, I haven’t played with virtual cards much, >>> so >>> will call you from there in case of issues. Mobile: 9892622230. >>> >>> Sent from my iPhone >>> On 22-Jun-2018, at 6:19 AM, Pranav Lal wrote: If i generate a virtual credit card using net safe, the generated card is shown as an image and is inaccessible. I have to go the card history feature to find details about my virtual card. I do not know if their netsafe app is accessible on any platform. The pdf forms in their customer center are not true forms so are hard to fill. In phone banking, i need to validate my credit card if i call from a phone that is not registered. The ivr timesout too quickly such that entering the digits is a pain. Pranav > On 21-Jun-2018, at 10:52 PM, Amar Jain wrote: > > Noted Alok. Have you got yourself their braille enabled debit card? > HDFC > has many, but it only works with those cards. > > Thank you. > > Regards, > Amar Jain > > Sent from my iPhone > >> On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: >> >> Hi Amar, >> When we try to download historical statements, i.e. any statement >> older >> than six months, it asks for a captcha text to be entered. This >> captcha >> does not have any audio option as well. Of course this feature is >> reached after login, so need for a captcha at that stage does not >> sound >> very logical. I have been using HDFC net banking for many years now >> and >> this post-login captcha was not there earlier. >> >> When we try to view tax credit statement through net banking, it asks >> for captcha text to be entered. This is also after login, so not very >> logical. Also, once the user is redirected to traces website, there >> is >> one more captcha to deal with anyway. >> >> Another issue that comes up at times when I visit the branch is that >> in case of signature mismatch they say that their system does not >> display the photograph of the account
Re: [AI] HDFC Bank customers: list your challenges by this weekend
Dear Amar, – credit card statement in PDF format is also in accessible with screen readers thank you Sent from my iPhone > On 22-Jun-2018, at 10:02 AM, Ajay Minocha wrote: > > Website isn't really accessible with jaws. > > Also, as Alok said, there are a lot of unnecessary Captchas. > > Also, I am able to use their app but generating statements is a pain > even in the app without any captcha. > > Cheers, > Ajay > >> On 22/06/2018, Amar Jain wrote: >> Pranav, >> >> Please whats app your contact, I haven’t played with virtual cards much, so >> will call you from there in case of issues. Mobile: 9892622230. >> >> Sent from my iPhone >> >>> On 22-Jun-2018, at 6:19 AM, Pranav Lal wrote: >>> >>> If i generate a virtual credit card using net safe, the generated card is >>> shown as an image and is inaccessible. I have to go the card history >>> feature to find details about my virtual card. I do not know if their >>> netsafe app is accessible on any platform. >>> The pdf forms in their customer center are not true forms so are hard to >>> fill. >>> In phone banking, i need to validate my credit card if i call from a phone >>> that is not registered. The ivr timesout too quickly such that entering >>> the digits is a pain. >>> Pranav >>> On 21-Jun-2018, at 10:52 PM, Amar Jain wrote: Noted Alok. Have you got yourself their braille enabled debit card? HDFC has many, but it only works with those cards. Thank you. Regards, Amar Jain Sent from my iPhone > On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: > > Hi Amar, > When we try to download historical statements, i.e. any statement older > than six months, it asks for a captcha text to be entered. This captcha > does not have any audio option as well. Of course this feature is > reached after login, so need for a captcha at that stage does not sound > very logical. I have been using HDFC net banking for many years now and > this post-login captcha was not there earlier. > > When we try to view tax credit statement through net banking, it asks > for captcha text to be entered. This is also after login, so not very > logical. Also, once the user is redirected to traces website, there is > one more captcha to deal with anyway. > > Another issue that comes up at times when I visit the branch is that > in case of signature mismatch they say that their system does not > display the photograph of the account holder, so it is difficult for > them to verify. This is the case when people at the branch know me well > enough. They eventually do the work after some persuasion but the need > to persuade frequently is anyway there. If their system does not display > the photograph of the account holder, it is worth considering having it > there. This is based on the information provided by a branch official. > > More and more ATMs are now becoming talking ATMs. I have noticed that > many SBI, ICICI, and other bank ATMs have become widely accessible. > However, HDFC Bank seems to be lagging on that front. > > Thanks. > Alok > > -Original Message- > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On > Behalf Of Amar Jain > Sent: 21 June 2018 19:21 > To: accessindia@accessindia.org.in > Subject: [AI] HDFC Bank customers: list your challenges by this weekend > > Dear All, > > I have a meeting early next week with senior people of the bank. List > down all specific challenges attached to disabilities vs. products and > services of the bank. This needs to happen by Sunday. > > Regards, > Amar Jain > > Sent from my iPhone > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its > veracity; > > 2. AI cannot be held liable for any commission/omission based on the > mails sent through this mailing list.. > > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at
Re: [AI] HDFC Bank customers: list your challenges by this weekend
Website isn't really accessible with jaws. Also, as Alok said, there are a lot of unnecessary Captchas. Also, I am able to use their app but generating statements is a pain even in the app without any captcha. Cheers, Ajay On 22/06/2018, Amar Jain wrote: > Pranav, > > Please whats app your contact, I haven’t played with virtual cards much, so > will call you from there in case of issues. Mobile: 9892622230. > > Sent from my iPhone > >> On 22-Jun-2018, at 6:19 AM, Pranav Lal wrote: >> >> If i generate a virtual credit card using net safe, the generated card is >> shown as an image and is inaccessible. I have to go the card history >> feature to find details about my virtual card. I do not know if their >> netsafe app is accessible on any platform. >> The pdf forms in their customer center are not true forms so are hard to >> fill. >> In phone banking, i need to validate my credit card if i call from a phone >> that is not registered. The ivr timesout too quickly such that entering >> the digits is a pain. >> Pranav >> >>> On 21-Jun-2018, at 10:52 PM, Amar Jain wrote: >>> >>> Noted Alok. Have you got yourself their braille enabled debit card? HDFC >>> has many, but it only works with those cards. >>> >>> Thank you. >>> >>> Regards, >>> Amar Jain >>> >>> Sent from my iPhone >>> On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: Hi Amar, When we try to download historical statements, i.e. any statement older than six months, it asks for a captcha text to be entered. This captcha does not have any audio option as well. Of course this feature is reached after login, so need for a captcha at that stage does not sound very logical. I have been using HDFC net banking for many years now and this post-login captcha was not there earlier. When we try to view tax credit statement through net banking, it asks for captcha text to be entered. This is also after login, so not very logical. Also, once the user is redirected to traces website, there is one more captcha to deal with anyway. Another issue that comes up at times when I visit the branch is that in case of signature mismatch they say that their system does not display the photograph of the account holder, so it is difficult for them to verify. This is the case when people at the branch know me well enough. They eventually do the work after some persuasion but the need to persuade frequently is anyway there. If their system does not display the photograph of the account holder, it is worth considering having it there. This is based on the information provided by a branch official. More and more ATMs are now becoming talking ATMs. I have noticed that many SBI, ICICI, and other bank ATMs have become widely accessible. However, HDFC Bank seems to be lagging on that front. Thanks. Alok -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Amar Jain Sent: 21 June 2018 19:21 To: accessindia@accessindia.org.in Subject: [AI] HDFC Bank customers: list your challenges by this weekend Dear All, I have a meeting early next week with senior people of the bank. List down all specific challenges attached to disabilities vs. products and services of the bank. This needs to happen by Sunday. Regards, Amar Jain Sent from my iPhone Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the
Re: [AI] HDFC Bank customers: list your challenges by this weekend
Pranav, Please whats app your contact, I haven’t played with virtual cards much, so will call you from there in case of issues. Mobile: 9892622230. Sent from my iPhone > On 22-Jun-2018, at 6:19 AM, Pranav Lal wrote: > > If i generate a virtual credit card using net safe, the generated card is > shown as an image and is inaccessible. I have to go the card history feature > to find details about my virtual card. I do not know if their netsafe app is > accessible on any platform. > The pdf forms in their customer center are not true forms so are hard to > fill. > In phone banking, i need to validate my credit card if i call from a phone > that is not registered. The ivr timesout too quickly such that entering the > digits is a pain. > Pranav > >> On 21-Jun-2018, at 10:52 PM, Amar Jain wrote: >> >> Noted Alok. Have you got yourself their braille enabled debit card? HDFC has >> many, but it only works with those cards. >> >> Thank you. >> >> Regards, >> Amar Jain >> >> Sent from my iPhone >> >>> On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: >>> >>> Hi Amar, >>> When we try to download historical statements, i.e. any statement older >>> than six months, it asks for a captcha text to be entered. This captcha >>> does not have any audio option as well. Of course this feature is reached >>> after login, so need for a captcha at that stage does not sound very >>> logical. I have been using HDFC net banking for many years now and this >>> post-login captcha was not there earlier. >>> >>> When we try to view tax credit statement through net banking, it asks for >>> captcha text to be entered. This is also after login, so not very logical. >>> Also, once the user is redirected to traces website, there is one more >>> captcha to deal with anyway. >>> >>> Another issue that comes up at times when I visit the branch is that in >>> case of signature mismatch they say that their system does not display the >>> photograph of the account holder, so it is difficult for them to verify. >>> This is the case when people at the branch know me well enough. They >>> eventually do the work after some persuasion but the need to persuade >>> frequently is anyway there. If their system does not display the photograph >>> of the account holder, it is worth considering having it there. This is >>> based on the information provided by a branch official. >>> >>> More and more ATMs are now becoming talking ATMs. I have noticed that >>> many SBI, ICICI, and other bank ATMs have become widely accessible. >>> However, HDFC Bank seems to be lagging on that front. >>> >>> Thanks. >>> Alok >>> >>> -Original Message- >>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf >>> Of Amar Jain >>> Sent: 21 June 2018 19:21 >>> To: accessindia@accessindia.org.in >>> Subject: [AI] HDFC Bank customers: list your challenges by this weekend >>> >>> Dear All, >>> >>> I have a meeting early next week with senior people of the bank. List down >>> all specific challenges attached to disabilities vs. products and services >>> of the bank. This needs to happen by Sunday. >>> >>> Regards, >>> Amar Jain >>> >>> Sent from my iPhone >>> >>> >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> >>> To unsubscribe send a message to >>> accessindia-requ...@accessindia.org.in >>> with the subject unsubscribe. >>> >>> To change your subscription to digest mode or make any other changes, >>> please visit the list home page at >>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>> >>> >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>> the person sending the mail and AI in no way relates itself to its veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the mails >>> sent through this mailing list.. >>> >>> >>> >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> >>> To unsubscribe send a message to >>> accessindia-requ...@accessindia.org.in >>> with the subject unsubscribe. >>> >>> To change your subscription to digest mode or make any other changes, >>> please visit the list home page at >>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>> >>> >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>> the person sending the mail and AI in no way relates itself to its veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the mails >>> sent through this mailing list.. >> >> >> >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> >> To unsubscribe send a message to >> accessindia-requ...@accessindia.org.in >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any
Re: [AI] HDFC Bank customers: list your challenges by this weekend
Hi Alok, Some of what you are saying needs to be fought. Even if you use signature, why don’t you submit a form for Braille enabled debit card? I have for instance a JP World debit card and a Braille enabled debit card. I can only tell you that I won’t let them put any nonsensical restriction on your account. To add to your comfort, write to: aditya.p...@hdfcbank.com; kmistry@hdfcbank.com Copy me. And say that you are told of these issues and you want both cards. It will solve your problem. While applying, in the product code, use MDVI1. Remember to keep both cards active from limits and international perspective. Regards, Amar Jain Sent from my iPhone > On 22-Jun-2018, at 6:18 AM, Alok Kaushik wrote: > > Hi Amar, > I have not yet got their Braille debit card. If you are aware, can you let > me know about the following points. > > 1. Can Braille enabled card be used whether we have signature or thumb > impression in the account details? I was told that if I use thumb > impression, I will be restricted to use banking from my home branch and not > from any other branch. > 2. Does this put any restriction or reluctance on part of the bank to > extend all the banking services? > 3. Does Braille debit card help in any kind of verification at the branch, > and avoid issues related to signature mismatch? > > Thanks. > Alok > > > -Original Message- > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf > Of Amar Jain > Sent: 21 June 2018 22:53 > To: AccessIndia: a list for discussing accessibility and issues concerning > the disabled. > Subject: Re: [AI] HDFC Bank customers: list your challenges by this weekend > > Noted Alok. Have you got yourself their braille enabled debit card? HDFC has > many, but it only works with those cards. > > Thank you. > > Regards, > Amar Jain > > Sent from my iPhone > >> On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: >> >> Hi Amar, >> When we try to download historical statements, i.e. any statement older than >> six months, it asks for a captcha text to be entered. This captcha does not >> have any audio option as well. Of course this feature is reached after >> login, so need for a captcha at that stage does not sound very logical. I >> have been using HDFC net banking for many years now and this post-login >> captcha was not there earlier. >> >> When we try to view tax credit statement through net banking, it asks for >> captcha text to be entered. This is also after login, so not very logical. >> Also, once the user is redirected to traces website, there is one more >> captcha to deal with anyway. >> >> Another issue that comes up at times when I visit the branch is that in >> case of signature mismatch they say that their system does not display the >> photograph of the account holder, so it is difficult for them to verify. >> This is the case when people at the branch know me well enough. They >> eventually do the work after some persuasion but the need to persuade >> frequently is anyway there. If their system does not display the photograph >> of the account holder, it is worth considering having it there. This is >> based on the information provided by a branch official. >> >> More and more ATMs are now becoming talking ATMs. I have noticed that many >> SBI, ICICI, and other bank ATMs have become widely accessible. However, HDFC >> Bank seems to be lagging on that front. >> >> Thanks. >> Alok >> >> -Original Message- >> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On >> Behalf Of Amar Jain >> Sent: 21 June 2018 19:21 >> To: accessindia@accessindia.org.in >> Subject: [AI] HDFC Bank customers: list your challenges by this >> weekend >> >> Dear All, >> >> I have a meeting early next week with senior people of the bank. List down >> all specific challenges attached to disabilities vs. products and services >> of the bank. This needs to happen by Sunday. >> >> Regards, >> Amar Jain >> >> Sent from my iPhone >> >> >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> >> To unsubscribe send a message to >> accessindia-requ...@accessindia.org.in >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org >> .in >> >> >
Re: [AI] HDFC Bank customers: list your challenges by this weekend
If i generate a virtual credit card using net safe, the generated card is shown as an image and is inaccessible. I have to go the card history feature to find details about my virtual card. I do not know if their netsafe app is accessible on any platform. The pdf forms in their customer center are not true forms so are hard to fill. In phone banking, i need to validate my credit card if i call from a phone that is not registered. The ivr timesout too quickly such that entering the digits is a pain. Pranav > On 21-Jun-2018, at 10:52 PM, Amar Jain wrote: > > Noted Alok. Have you got yourself their braille enabled debit card? HDFC has > many, but it only works with those cards. > > Thank you. > > Regards, > Amar Jain > > Sent from my iPhone > >> On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: >> >> Hi Amar, >> When we try to download historical statements, i.e. any statement older than >> six months, it asks for a captcha text to be entered. This captcha does not >> have any audio option as well. Of course this feature is reached after >> login, so need for a captcha at that stage does not sound very logical. I >> have been using HDFC net banking for many years now and this post-login >> captcha was not there earlier. >> >> When we try to view tax credit statement through net banking, it asks for >> captcha text to be entered. This is also after login, so not very logical. >> Also, once the user is redirected to traces website, there is one more >> captcha to deal with anyway. >> >> Another issue that comes up at times when I visit the branch is that in >> case of signature mismatch they say that their system does not display the >> photograph of the account holder, so it is difficult for them to verify. >> This is the case when people at the branch know me well enough. They >> eventually do the work after some persuasion but the need to persuade >> frequently is anyway there. If their system does not display the photograph >> of the account holder, it is worth considering having it there. This is >> based on the information provided by a branch official. >> >> More and more ATMs are now becoming talking ATMs. I have noticed that many >> SBI, ICICI, and other bank ATMs have become widely accessible. However, HDFC >> Bank seems to be lagging on that front. >> >> Thanks. >> Alok >> >> -Original Message- >> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf >> Of Amar Jain >> Sent: 21 June 2018 19:21 >> To: accessindia@accessindia.org.in >> Subject: [AI] HDFC Bank customers: list your challenges by this weekend >> >> Dear All, >> >> I have a meeting early next week with senior people of the bank. List down >> all specific challenges attached to disabilities vs. products and services >> of the bank. This needs to happen by Sunday. >> >> Regards, >> Amar Jain >> >> Sent from my iPhone >> >> >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> >> To unsubscribe send a message to >> accessindia-requ...@accessindia.org.in >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, please >> visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the >> person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the mails >> sent through this mailing list.. >> >> >> >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> >> To unsubscribe send a message to >> accessindia-requ...@accessindia.org.in >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, please >> visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the >> person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the mails >> sent through this mailing list.. > > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission
Re: [AI] HDFC Bank customers: list your challenges by this weekend
Hi Amar, I have not yet got their Braille debit card. If you are aware, can you let me know about the following points. 1. Can Braille enabled card be used whether we have signature or thumb impression in the account details? I was told that if I use thumb impression, I will be restricted to use banking from my home branch and not from any other branch. 2. Does this put any restriction or reluctance on part of the bank to extend all the banking services? 3. Does Braille debit card help in any kind of verification at the branch, and avoid issues related to signature mismatch? Thanks. Alok -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Amar Jain Sent: 21 June 2018 22:53 To: AccessIndia: a list for discussing accessibility and issues concerning the disabled. Subject: Re: [AI] HDFC Bank customers: list your challenges by this weekend Noted Alok. Have you got yourself their braille enabled debit card? HDFC has many, but it only works with those cards. Thank you. Regards, Amar Jain Sent from my iPhone > On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: > > Hi Amar, > When we try to download historical statements, i.e. any statement older than > six months, it asks for a captcha text to be entered. This captcha does not > have any audio option as well. Of course this feature is reached after login, > so need for a captcha at that stage does not sound very logical. I have been > using HDFC net banking for many years now and this post-login captcha was > not there earlier. > > When we try to view tax credit statement through net banking, it asks for > captcha text to be entered. This is also after login, so not very logical. > Also, once the user is redirected to traces website, there is one more > captcha to deal with anyway. > > Another issue that comes up at times when I visit the branch is that in > case of signature mismatch they say that their system does not display the > photograph of the account holder, so it is difficult for them to verify. This > is the case when people at the branch know me well enough. They eventually > do the work after some persuasion but the need to persuade frequently is > anyway there. If their system does not display the photograph of the account > holder, it is worth considering having it there. This is based on the > information provided by a branch official. > > More and more ATMs are now becoming talking ATMs. I have noticed that many > SBI, ICICI, and other bank ATMs have become widely accessible. However, HDFC > Bank seems to be lagging on that front. > > Thanks. > Alok > > -Original Message- > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On > Behalf Of Amar Jain > Sent: 21 June 2018 19:21 > To: accessindia@accessindia.org.in > Subject: [AI] HDFC Bank customers: list your challenges by this > weekend > > Dear All, > > I have a meeting early next week with senior people of the bank. List down > all specific challenges attached to disabilities vs. products and services of > the bank. This needs to happen by Sunday. > > Regards, > Amar Jain > > Sent from my iPhone > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org > .in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking > of the person sending the mail and AI in no way relates itself to its > veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org > .in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking > of the person sending the mail and AI in no way relates itself to its > veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindi
Re: [AI] HDFC Bank customers: list your challenges by this weekend
Noted Alok. Have you got yourself their braille enabled debit card? HDFC has many, but it only works with those cards. Thank you. Regards, Amar Jain Sent from my iPhone > On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: > > Hi Amar, > When we try to download historical statements, i.e. any statement older than > six months, it asks for a captcha text to be entered. This captcha does not > have any audio option as well. Of course this feature is reached after login, > so need for a captcha at that stage does not sound very logical. I have been > using HDFC net banking for many years now and this post-login captcha was > not there earlier. > > When we try to view tax credit statement through net banking, it asks for > captcha text to be entered. This is also after login, so not very logical. > Also, once the user is redirected to traces website, there is one more > captcha to deal with anyway. > > Another issue that comes up at times when I visit the branch is that in > case of signature mismatch they say that their system does not display the > photograph of the account holder, so it is difficult for them to verify. This > is the case when people at the branch know me well enough. They eventually > do the work after some persuasion but the need to persuade frequently is > anyway there. If their system does not display the photograph of the account > holder, it is worth considering having it there. This is based on the > information provided by a branch official. > > More and more ATMs are now becoming talking ATMs. I have noticed that many > SBI, ICICI, and other bank ATMs have become widely accessible. However, HDFC > Bank seems to be lagging on that front. > > Thanks. > Alok > > -Original Message- > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf > Of Amar Jain > Sent: 21 June 2018 19:21 > To: accessindia@accessindia.org.in > Subject: [AI] HDFC Bank customers: list your challenges by this weekend > > Dear All, > > I have a meeting early next week with senior people of the bank. List down > all specific challenges attached to disabilities vs. products and services of > the bank. This needs to happen by Sunday. > > Regards, > Amar Jain > > Sent from my iPhone > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
Re: [AI] HDFC Bank customers: list your challenges by this weekend
Hi Amar, When we try to download historical statements, i.e. any statement older than six months, it asks for a captcha text to be entered. This captcha does not have any audio option as well. Of course this feature is reached after login, so need for a captcha at that stage does not sound very logical. I have been using HDFC net banking for many years now and this post-login captcha was not there earlier. When we try to view tax credit statement through net banking, it asks for captcha text to be entered. This is also after login, so not very logical. Also, once the user is redirected to traces website, there is one more captcha to deal with anyway. Another issue that comes up at times when I visit the branch is that in case of signature mismatch they say that their system does not display the photograph of the account holder, so it is difficult for them to verify. This is the case when people at the branch know me well enough. They eventually do the work after some persuasion but the need to persuade frequently is anyway there. If their system does not display the photograph of the account holder, it is worth considering having it there. This is based on the information provided by a branch official. More and more ATMs are now becoming talking ATMs. I have noticed that many SBI, ICICI, and other bank ATMs have become widely accessible. However, HDFC Bank seems to be lagging on that front. Thanks. Alok -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Amar Jain Sent: 21 June 2018 19:21 To: accessindia@accessindia.org.in Subject: [AI] HDFC Bank customers: list your challenges by this weekend Dear All, I have a meeting early next week with senior people of the bank. List down all specific challenges attached to disabilities vs. products and services of the bank. This needs to happen by Sunday. Regards, Amar Jain Sent from my iPhone Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
Re: [AI] HDFC Bank customers: list your challenges by this weekend
Brother there app is not accessible Sent from my iPhone > On 21-Jun-2018, at 19:21, Amar Jain wrote: > > Dear All, > > I have a meeting early next week with senior people of the bank. List down > all specific challenges attached to disabilities vs. products and services of > the bank. This needs to happen by Sunday. > > Regards, > Amar Jain > > Sent from my iPhone > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
