Re: Frustrations with Remedy Developer Studio 7.5

2011-02-14 Thread Robert Halstead
he issue is a chattiness issue? If you cannot run a sniffer a server > side API log should also show chatty behavior. > > Are you on the same network as your Remedy server, within fairly close > physical proximity? Or are you working over global network and/or over a > VPN? > >

Re: Frustrations with Remedy Developer Studio 7.5

2011-02-14 Thread Robert Halstead
st(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Robert Halstead > *Sent:* Monday, February 14, 2011 4:44 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Frustrations with Remedy Developer Studio 7.5 > > > > ** Forgive me as this is more of a rant. > > >

Frustrations with Remedy Developer Studio 7.5

2011-02-14 Thread Robert Halstead
Forgive me as this is more of a rant. My patience for Remedy Developer Studio 7.5 is growing thin. I find that performing the most insignificant tasks become a test in patience as the tool communicates to server for every single action. Selecting a field on a form, talk to the server to get prop

7.5 Midtier Tomcat Preference

2010-09-02 Thread Robert Halstead
Hello all, We seem to be having some NullPointerExceptions with our 5.5.28 tomcat installation that was installed with the AR System 7.5 Patch 004 Installer. We are currently working with BMC to get the problem resolved, however I wanted to get a consensus on what version of tomcat people are runn

Re: Table fields displaying 1 hour difference from searched date.

2010-08-06 Thread Robert Halstead
show correct!! The date/time span return match the search criteria accurately. So there seems to be an issue when searching table fields with date ranges using the EXTERNAL() function. Not sure if this was mentioned before on the list, sorry if it was, this bug has been running me and my QA tea

Table fields displaying 1 hour difference from searched date.

2010-08-05 Thread Robert Halstead
Hey all, We're seeing a discrepancy when displaying data in a table field. If the table field is searching a date range of tickets, the table field seems to display tickets that are an hour ahead. It seems the client takes the date/time in the date/time fields and applies +1 hour to them and the

Re: Finding memory leaks in the AR System

2010-04-07 Thread Robert Halstead
our > support rep. > We are expecting around end of this month, but she can not speak for > sure as it depends on their test results. > > On Apr 7, 1:52 pm, Robert Halstead wrote: > > patchsk, > > > > We do utiize the midtier a lot with our custom applications and tools as

Re: Finding memory leaks in the AR System

2010-04-07 Thread Robert Halstead
on that. > We had to fight a lot though to escalate it to server team. > > On Apr 7, 10:27 am, Robert Halstead wrote: > > Axton, > > > > Once I have this all setup with libumem and enable the UMEM_DEBUG and > > UMEM_LOGGING environment variables, do I just wait for

Re: Finding memory leaks in the AR System

2010-04-07 Thread Robert Halstead
ing-memory-leaks.html > > See here for the high-level gory details. Pretty cool stuff: > http://developers.sun.com/solaris/articles/libumem_library.html > > Axton Grams > > On Tue, Apr 6, 2010 at 4:38 PM, Robert Halstead wrote: > >> ** Hey all, >> >> >> We

Re: Finding memory leaks in the AR System

2010-04-07 Thread Robert Halstead
the > previously experienced exponential degradation. > > > > We will continue to do further load testing, however, I would be interested > in hearing from anyone out there who has experience using "libumem" on your > server to any capacity (development, testing, or p

Re: Finding memory leaks in the AR System

2010-04-06 Thread Robert Halstead
What about queries that have a large result set? How does the AR System handle those? On Tue, Apr 6, 2010 at 4:24 PM, Robert Halstead wrote: > Hi guys, > > during the time we had to restart it, I was off on vacation and I'm the > only developer, so I don't believe w

Re: Finding memory leaks in the AR System

2010-04-06 Thread Robert Halstead
t be surprised > if it’s essentially the same in 7.5… > > > > Lyle > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Robert Halstead > *Sent:* Tuesday, April 06, 2010 3:39 PM > *To:* arslist@ARSLIST.ORG > *Subjec

Finding memory leaks in the AR System

2010-04-06 Thread Robert Halstead
Hey all, We're running AR System 7.5 patch 004 and we are finding that our server is eating up memory and not releasing it. We are in the UAT process and have roughly 10 testers testing the system. During this time we've noticed a huge memory allocation and eventually the arserverd process would

Re: Operation and Product Cats

2010-03-29 Thread Robert Halstead
Our company uses a more problematic categories for the Incident side of things. Categories like (Video -> DVR -> No Signal for customer's experiencing a no signal on their dvr). For the Change side of the house, we use a more change oriented categories like Application Modification or System Main

Re: MSI Installer for Remedy 7.5 WUT

2010-03-29 Thread Robert Halstead
in your package from the system directories. > > > > Lyle > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Robert Halstead > *Sent:* Monday, March 29, 2010 10:31 AM > *To:* arslist@ARSLIST.ORG >

Re: MSI Installer for Remedy 7.5 WUT

2010-03-29 Thread Robert Halstead
it can only be installed as local administor, not someone > who has administrator rights (if it is hardened) .. > > That would be a great Idea though.. > > > On Thu, Mar 25, 2010 at 6:34 PM, Robert Halstead wrote: > >> ** I was wondering if BMC has any plans on creating

MSI Installer for Remedy 7.5 WUT

2010-03-25 Thread Robert Halstead
I was wondering if BMC has any plans on creating a MSI bundle for the Remedy 7.5 WUT. Our IT department would like us to give them an MSI bundle so that other users will be able to install it on their machines since they don't have admin access. Something about user permissions inside the MSI bun

Re: Server Group Upgrade

2010-02-18 Thread Robert Halstead
utomatically. 7.1 will read the 6.3 > license files and add the data to the new admin forms the 1st time each > server is started. You will want to review the license counts in step 11 > but you should not have to add any manually. > > > > Also I would definitely add in a new ste

Re: Server Group Upgrade

2010-02-17 Thread Robert Halstead
ould not have to add any manually. > > > > Also I would definitely add in a new step 2: Back up the Database and > file system. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Robert Halstead >

Re: Server Group Upgrade

2010-02-17 Thread Robert Halstead
t have rank 1, > will activate on the configured server. When that server fails, the server > with the next rank on that server group, will take up that operation. > > Joe > > -Original Message- > *From:* Action Request System discussion list(ARSList) [mailto: > arsl

Server Group Upgrade

2010-02-17 Thread Robert Halstead
All, We currently are running AR System 6.3 and are planning on upgrading to 7.5 next month. We have been through the upgrade process with BMC on our development system, however, our development box doesn't have a server group setup. I've gotten little documentation from BMC regarding upgrading

Re: Tracing outbound data froma web service.......

2009-08-10 Thread Robert Halstead
Make sure you are looking at the right log file and that you have the webservices checkbox checked in the configuration manager for the midtier. The location of the mid-tier log can be found in the configuration utility. On Fri, Aug 7, 2009 at 10:27 AM, Grooms, Frederick W < frederick.w.gro...@xo.

Re: How to verify if apache and tomcat are running?

2009-08-07 Thread Robert Halstead
One way to tell if apache or tomcat is running from outside the box would be to telnet to port 80 or whatever port apache/tomcat is running on. If you get a handshake and prompt, then it's running. On Thu, Aug 6, 2009 at 11:03 PM, Frank Caruso wrote: > When the Midtier installs it appends lines

Re: Encouraging Float License Users to Log Off When Inactive

2009-08-07 Thread Robert Halstead
I think that is what we're trying to implement by separating the groups by license instead of group name. If they have a floating license, the license nazi takes in and no auto-refresh for you! If they have a read or fixed, do the happy dance cause you have auto-refresh. Hopefully, this will all

Re: Date Time Conversion Issue in Remedy

2009-08-06 Thread Robert Halstead
In the database, Remedy stores all date's in integer format (epoch unix time). Perhaps this is your issue? If you are putting these records directly into the database without going through remedy then you need to use epoch time. If you are going through remedy, then I believe its the locale of t

Re: field separator in menu append

2009-08-06 Thread Robert Halstead
Oh, by the way you wouldn't need to know the length of the next appended item lol.. you could just go to the end of the string.. I just woke up, so I'm not really thinking too hard right now ;) On Tue, Aug 4, 2009 at 9:47 AM, Robert Halstead wrote: > Sorry thought this had

Fwd: field separator in menu append

2009-08-06 Thread Robert Halstead
Sorry thought this had the list cc'd -- Forwarded message -- From: Robert Halstead Date: Tue, Aug 4, 2009 at 9:46 AM Subject: Re: field separator in menu append To: shweta kumar Sweta, You could capture the length of the menu when ever you add a value to it. That way, y

Re: Encouraging Float License Users to Log Off When Inactive

2009-08-06 Thread Robert Halstead
We are experiencing this same issue.. We are at the point where we're going to remove all workflow that updates tables on an interval as that re-requests a floating license. If there are any other ways to get the licenses freed, I'm all ears.. On Tue, Aug 4, 2009 at 9:25 AM, Arner, Todd wrote:

Re: User log explaination

2009-08-04 Thread Robert Halstead
Hello, I was wondering if anyone had any feedback on this? Thanks. On Mon, Aug 3, 2009 at 6:11 PM, Robert Halstead wrote: > Hello, > > I'm having a hard time trying to understand the aruser.log for our AR > System 6.3 p20. > > I did a grep for the username dbova in th

Re: Tracing outbound data froma web service.......

2009-08-04 Thread Robert Halstead
owing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archive

Re: field separator in menu append

2009-08-03 Thread Robert Halstead
he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslis

User log explaination

2009-08-03 Thread Robert Halstead
Hello, I'm having a hard time trying to understand the aruser.log for our AR System 6.3 p20. I did a grep for the username dbova in the user log and here are the results: /* Mon Jul 20 2009 09:23:10.2993 */ BAD PASSWORD dbova /* Mon Jul 20 2009 09:23:10.3138 */ BAD P

Re: Fw: transaction for parent/child changes

2009-05-26 Thread Robert Halstead
st? > > Thanks! > > Brien Dieterle > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > -- "A fool acts, regardless; knowing well that he is wrong. The ignoramu

Re: What would $--1$ relate to?

2009-05-08 Thread Robert Halstead
t; > > Cable and Wireless plc > > Registered in England and Wales.Company Number 238525 > > Registered office: 3rd Floor, 26 Red Lion Square, London WC1R 4HQ > > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the

JavaScript function to check if the form has been saved

2009-03-31 Thread Robert Halstead
r 6.3 Solaris SPARC -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed."

Re: Group/User Notifications.

2008-12-18 Thread Robert Halstead
gt; __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed."

Re: OT: ARUtilities holiday special (ending soon)

2008-12-18 Thread Robert Halstead
CRIBE or access ARSlist Archives atwww.arslist.org > > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum

Re: Display percentage

2008-12-18 Thread Robert Halstead
-- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead __

Re: floating licenses

2008-12-16 Thread Robert Halstead
t;A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead

Re: Overcoming the 60 Second Timeout in 6.3

2008-12-16 Thread Robert Halstead
t he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Re: User operations halt while group cache is performed

2008-10-24 Thread Robert Halstead
had Hall* > (501) 342-2650 > ------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Robert Halstead > *Sent:* Thursday, October 23, 2008 1:29 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: User oper

Re: User operations halt while group cache is performed

2008-10-23 Thread Robert Halstead
0 */ CopyCache Begin: rpcCallProc=41 > user="Remedy Application Service" tid=2364 rpcId=2371423 > /* Wed Oct 22 2008 15:35:10.0060 */ CopyCache End > > Because of this we only perform group additions, deletions and > modifications off-hours. > > * Tony Worthington*

User operations halt while group cache is performed

2008-10-23 Thread Robert Halstead
Hi guys, Hope you all are having a great day. I have an slight issue and some questions that I hope someone could help shed some light on before I take this to BMC support. Recently, we did some group changes via the group form which caused a group-cache update to be performed on the servers.

Please connect with me :)

2008-08-29 Thread Robert Halstead
Hi, I looked for you on Reunion.com, but you weren't there. Please connect with me so we can keep in touch. -Robert Do You Know Robert? YES - Connect with Robert, and see who's searching for you http://www.reunion.com/showInviteRegistration.do?uid=281547754 NO - I don't know Robert http://www.re

Re: Limiting Web Service Results

2008-07-25 Thread Robert Halstead
>>> >>> ** >>> >>> Is there a way that a consumer of a Remedy web service can limit the >>> number of rows returned? >>> Or, is there something I can do to the web service in Remedy to only >&g

Re: 6.3 Web Service Input Mapping Order

2008-06-27 Thread Robert Halstead
then teach > Solution = People + Process + Tools > Fast, Accurate, Cheap Pick two. > > > > On Thu, Jun 26, 2008 at 6:18 PM, Robert Halstead <[EMAIL PROTECTED]> > wrote: > > ** More information on this. > > > > If the order of the fields matches the

Re: 6.3 Web Service Input Mapping Order

2008-06-26 Thread Robert Halstead
More information on this. If the order of the fields matches the order of the input mapping when sending a Create or Set method, we do not get the error at all. It's only when the order differs. On Thu, Jun 26, 2008 at 10:16 AM, Robert Halstead <[EMAIL PROTECTED]> wrote: > *Sys

6.3 Web Service Input Mapping Order

2008-06-26 Thread Robert Halstead
gnoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sp

Re: Oracle Index Performance

2008-05-23 Thread Robert Halstead
the performance of your db and how much storage the table > is actually using. How is the table structured? Does it contain > lobs, does it have a lot of columns, etc. These are design decisions > that may result in poor performance. > > Axton > > On Thu, May 22, 2008 at 12:38 P

Re: Oracle Index Performance

2008-05-22 Thread Robert Halstead
gt; > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Robert Halstead > *Sent:* Thursday, May 22, 2008 12:38 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Oracle Index Performance > > > > ** Ladies and Gents, > > >

Oracle Index Performance

2008-05-22 Thread Robert Halstead
0 Oracle 9i -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead _

Re: SNMP & BMC Remedy

2008-04-25 Thread Robert Halstead
y >>> copies thereof from your system. >>> >>> ******* >>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>> html___ >> >

Re: Server Group Environment & Load Balance

2008-04-24 Thread Robert Halstead
list: "Where the Answers Are" > html___ > > > > > -- > > Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it > now.<http://us.rd.yahoo.com/evt=51733/*http:/mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ%

Re: Active Link Run process

2008-04-11 Thread Robert Halstead
ver: 6.03.00 patch 023 Mid-Tier Patch 21 > Oracle 10gR1 > HelpDesk 6.03 > > Thanks > Steve > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > -- "A fool acts, regardless; knowing well that he is wrong. The

Re: Active Link Run process

2008-04-11 Thread Robert Halstead
RSlist: "Where the Answers Are" > html___ -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead _

Re: Admin Tool Connection Problems - RESOLVED

2008-04-11 Thread Robert Halstead
.22.10/1366 - Release Date: 4/8/2008 > 5:03 PM > > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

ARERR 559 on Diary field

2008-02-29 Thread Robert Halstead
worth of data or something like that? Does this error have something to do with that? -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Rober

Question about the AP:Dtl-Sig-Outer Join form

2008-02-29 Thread Robert Halstead
ny help would be appreciated please, I've banged my head against the wall trying to figure this out for 2 days now lol. It's probably something simple and I'm missing it. -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on onl

Re: Question about removing the change-fixed application licenses

2008-02-28 Thread Robert Halstead
agreement, which I am in no way > advocating. > > On Thu, Feb 28, 2008 at 1:47 PM, Robert Halstead <[EMAIL PROTECTED]> > wrote: > > > ** Environment: > > > > Remedy 6.3 patch 20 > > - ITSM Change Management Module 6 installed. > > - Approval Serv

Question about removing the change-fixed application licenses

2008-02-28 Thread Robert Halstead
. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.

Re: Submit Yes/No response to ARS from a blackberry?

2008-01-20 Thread Robert Halstead
www.arslist.org Platinum > > Sponsor: > > www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > _______ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > &g

Problem with the application list field when clicking on a link.

2008-01-11 Thread Robert Halstead
rdless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead ___ UNSUBSCRIBE or a

Re: Submit Yes/No response to ARS from a blackberry?

2008-01-04 Thread Robert Halstead
bah, I meant to say php pages access our Remedy not java servlets. Java is still new to us as we have just started to fully use it. On Jan 4, 2008 9:54 AM, Robert Halstead <[EMAIL PROTECTED]> wrote: > The problem with the mid-tier and mobile devices that I've experienced is >

Re: Submit Yes/No response to ARS from a blackberry?

2008-01-04 Thread Robert Halstead
System) mailing list archive at > Nabble.com. > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponso

Re: ARTMPSPC Errors when adding indexes to a form

2008-01-03 Thread Robert Halstead
ts. > > http://www.google.com/search?hl=en&q=%22unable+to+extend+temp+segment%22 > > Thanks, > > > Gary Opela, Jr > > Sr. Remedy Developer > > Leader Communications, Inc. > > 405 736 3211 > > -Original Message- > From: Action Request

ARTMPSPC Errors when adding indexes to a form

2008-01-03 Thread Robert Halstead
o ARS 5.1, but would this also be a valid solution for ARS 6.3? -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed

Re: Handling 10,000+ tickets in an escalation

2007-12-19 Thread Robert Halstead
Another funny thing, not only could I not log into Remedy, but couldn't log into it using the admin tool.. On Dec 19, 2007 3:39 PM, Robert Halstead <[EMAIL PROTECTED]> wrote: > This is a custom app, and I could see updating other forms as an issue. > Looking at the workflow

Re: Handling 10,000+ tickets in an escalation

2007-12-19 Thread Robert Halstead
ed > (Sorry about the blank response, some day's I hate windoze) > > -- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Robert Halstead > *Sent:* Wednesday, December 19, 2007 3:59 PM > *To:*

Re: Handling 10,000+ tickets in an escalation

2007-12-19 Thread Robert Halstead
e the bulk of the > work is performed. > > Each thread, for each queue, has its own db session. > > Take a closer look at what the escalation was doing (what are the > filters doing that it trips). > > Axton Grams > > On Dec 19, 2007 4:24 PM, Robert Halstead <[EMAI

Re: Handling 10,000+ tickets in an escalation

2007-12-19 Thread Robert Halstead
ssion. > > Take a closer look at what the escalation was doing (what are the > filters doing that it trips). > > Axton Grams > > On Dec 19, 2007 4:24 PM, Robert Halstead <[EMAIL PROTECTED]> wrote: > > ** Hello all, > > > > First off, we are using AR

Handling 10,000+ tickets in an escalation

2007-12-19 Thread Robert Halstead
you guys handle that many tickets in a go? -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doome

Re: Load Balancing

2007-12-12 Thread Robert Halstead
__ -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Re: Entry point guides: App List Display Order problem

2007-12-05 Thread Robert Halstead
ML in > it___ -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Re: Need immidiate HELP HELP Pls

2007-11-15 Thread Robert Halstead
w.rmsportal.com ARSlist: "Where the Answers Are" > -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Re: Mid-Tier - Retry

2007-10-31 Thread Robert Halstead
ut all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

Re: Slow Incident Submit time with SLM

2007-10-30 Thread Robert Halstead
gt; __20060125___This posting was > submitted with HTML in it___ > > > > -- > Howard Richter > > Remedy ServiceDesk Manager > CedarCrestone Managed Services Center > > [EMAIL PROTECTED] > __20060125___This posting was s

Re: Delete - Entry

2007-10-30 Thread Robert Halstead
RIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are

Clipboard access

2007-10-26 Thread Robert Halstead
this. I was kind of thinking about any OLE process? Any thoughts? -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is

Re: Is relational database design doable in Remedy?

2007-09-27 Thread Robert Halstead
On a reporting aspect, I'm not sure if we would report on the OLA Rules themselves. Maybe we will, maybe we wont I can't say for sure. The only report I can think of is a list of the current ola rules in the system. I do agree that for reporting purposes you would want static data and not dynamic

Re: Is relational database design doable in Remedy?

2007-09-27 Thread Robert Halstead
apping it out in Visio or another tool first before you start > > > doing anything in Remedy Admin, though. > > > > > > (Embedded image moved to file: pic21520.gif)Countrywide > > > > > > > > > James Van Sickle > > > Remedy Developer > > > IT - R

Is relational database design doable in Remedy?

2007-09-27 Thread Robert Halstead
py the data over and over again? -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows

Re: Friday Humour RE: JOB: Remedy position in Kuwait (UNCLASSIFIED)

2007-09-07 Thread Robert Halstead
gt; > > > Dave Shellman, PE > > > > Dave > > -- > > [EMAIL PROTECTED] (Wireless) > > > > > > > > > > __20060125___This posting was > submitted with HTML in > > it___ > > > >

Re: OT-Friday Humor - Abbott and Costello

2007-08-31 Thread Robert Halstead
Bah, I've been working on Remedy too much... that should be remember. lol On 8/31/07, Robert Halstead <[EMAIL PROTECTED]> wrote: > I'm defiantly not old enough to remedy Abbott and Costello, but I've > heard of the famous sketch and after reading this I went over to &g

Re: OT-Friday Humor - Abbott and Costello

2007-08-31 Thread Robert Halstead
extra charge. > > COSTELLO: I get a bundle of money with my computer? How much? > > ABBOTT: One copy. > > COSTELLO: Isn't it illegal to copy money? > > ABBOTT: Microsoft gave us a license to copy Money. > > COSTELLO: They can give you a license to copy money? > > ABB

Re: Creating/Displaying Flashboards

2007-08-30 Thread Robert Halstead
Ohio > DSN 785-3827 __20060125___This posting > was submitted with HTML in it___ -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is d

Re: Removing mass amount of Users

2007-08-21 Thread Robert Halstead
= $USER$ > > I think that is about it. > > HTH > > Thanks-n-advance; > HDT Platform Incident / Problem Manager & Architect > Robert Molenda > IT OS PA > Tel: +1 408 503 2701 > Fax: +1 408 503 2912 > Mobile: +1 408 472 8097 > [EMAIL PROTECTED] > Quality begins

Re: Removing mass amount of Users

2007-08-21 Thread Robert Halstead
gt; Mobile: +1 408 472 8097 > [EMAIL PROTECTED] > Quality begins with your actions. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Robert Halstead > Sent: Tuesday, August 21, 2007 8:34 AM > To: a

Removing mass amount of Users

2007-08-21 Thread Robert Halstead
ell that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.

Re: BMC have done it again

2007-08-20 Thread Robert Halstead
do not necessarily reflect those of BMC Software, Inc. > My voluntary participation in this forum is not intended to convey a > role as a spokesperson, liaison or public relations representative for > BMC Software, Inc. > > -Original Message- > From: Action Request Syste

Re: BMC have done it again

2007-08-20 Thread Robert Halstead
Open University, MILTON KEYNES, UK > > > Phone: 01908 653741 web: http://www.open.ac.uk/ > __20060125___This posting was submitted > with HTML in it___ > > > > > > > > -- > > Patrick Zandi __20060125___This > posting was submitted with HTML in it___ > __20060125___This posting was submitted > with HTML in it___ > > > > -- > Patrick Zandi __20060125___This posting > was submitted with HTML in it___ -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

ARERR 1950 question

2007-08-03 Thread Robert Halstead
"A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead __

Re: Guided Entry

2007-07-27 Thread Robert Halstead
but does exactly what Robert is looking for...the ability > to provide field by field instructions. Please let me know if this is what > you were looking for > > -----Original Message- > From: Action Request System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] On Be

Re: Guided Entry

2007-07-27 Thread Robert Halstead
I was hope to build a set of guide > that will walk them through what to put in each field. > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] On Behalf Of Robert Halstead > Sent: Friday, July 27, 2007 2:39 PM &g

Re: Guided Entry

2007-07-27 Thread Robert Halstead
that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

Re: Attachement Updation

2007-07-27 Thread Robert Halstead
_ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" > -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, bu

Re: Server Clustering and Load Balancing

2007-07-27 Thread Robert Halstead
320-4494 > > Cell - (334) - 318-5426 > > [EMAIL PROTECTED] > DaVita Inc. __20060125___This posting > was submitted with HTML in it___ -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all

Re: View Field & HTML Email Templates

2007-07-27 Thread Robert Halstead
__ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" > -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be

Re: HELP! Database is mismatched on second server in the server group!

2007-07-20 Thread Robert Halstead
I'm sorry, I just had a blonde moment.. everything looks correct... On 7/20/07, Robert Halstead <[EMAIL PROTECTED]> wrote: We just brought up our second server in our server group and we noticed that in the Admin tool, the workflow doesn't look the same as the workflow in

HELP! Database is mismatched on second server in the server group!

2007-07-20 Thread Robert Halstead
e any information, just am not sure what to include right now. -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed."

Question about Field ID's in the 200000000 range

2007-06-20 Thread Robert Halstead
thing like that. So what exactly is the 200 million range for? Application Global fields? -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed.&qu

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