HPD_HELP_DESK performance impact of adding fields

. Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Webservice Creation Issues

flushing? I have even tried restarting the webservice. Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Making a field in the form as unique index that leardy has duplicate values.

Hi: I have a form which already has data. I want to make a field value Unique in the form properties. Some of the records already have duplicate values for this field. Will the system delete these records or change the field values? Thanks Ravi

Set action on different form based on OnSubmit on current form.

) the field (Status) on a different form (HelpDesk)? Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Re: Set action on different form based on OnSubmit on current form.

I was under the impression that push field always creates a new record and set field always updates a record. Am I incorrect? If yes what is the difference between a push and a set. Thanks Ravi Baxter, Andrew wrote: You should be able to set the action to push fields. Thanks, Andrew Baxter

Remedy Webservice to HelpDesk newbie question

the webservice and HelpDesk, how do I prevent a field getting overwritten if the field value in webservice submission is empty or NULL. Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Database not releasing space even after all records have been deleted

impacting Remedy operations? TIA Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

Re: Database not releasing space even after all records have been deleted

H75_tmp; create table T75_tmp as select * from T75; truncate table T75; insert into T75 select * from T75_tmp; drop table T75_tmp; create table B75_tmp as select * from B75; truncate table B75; insert into B75 select * from B75_tmp; drop table B75_tmp; Thanks Ravi Axton wrote: ** You have to run

Filter: HPD:INC:ChkStatusRule_115_E

Execute On: Submit, Modify RunIf: ( 'Status' != 'DB.Status') AND ( 'z1D Char01' != $NULL$ ) Error: You cannot submit or modify the incident status from $z1D Char26$ to $Status$ Thanks ravi ___ UNSUBSCRIBE or access ARSlist

Backing Remedy instance for disaster recovery

(remedy 7.x). Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

Re: Mid Tier Authentication Error ARERR 9388

Where should I look then ? how can I debug this. I am getting ARERR 9388 when i try to login. On Fri, Aug 14, 2009 at 12:01 PM, LJ Longwing lj.longw...@gmail.com wrote: I'm not sure that's a problem. I think it's just letting you know that there is going to be a performance hit to the server

Re: Mid Tier Authentication Error ARERR 9388

:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Ravi *Sent:* Friday, August 14, 2009 12:05 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Mid Tier Authentication Error ARERR 9388 ** Where should I look then ? how can I debug this. I am getting ARERR 9388

Re: Remedy Email Engine Configuration.

com.bmc.arsys.emaildaemon.servers=server_name server name is the email engine server name or arsystem server name ? On Wed, Aug 19, 2009 at 6:10 PM, Lyle Taylor tayl...@ldschurch.org wrote: It sounds like your email engine service may not know what server and/or port to connect to. Take a

Re: Remedy Email Error : Client does not have permissions to send as this sender

Thank you for your reply guys. After making the necessary changes what you guys suggested, Now i am getting different error message. com.sun.mail.pop3store protocolconnect severe: connect failed; nested exception is : java.net.connectexception: connection refused: connect

Re: Any other Remedy geeks in Sacramento?

Hi Jack, I am based in Sacramento but right now I am not in Sacramento. May be if you can schedule this meet next weekend or so, I will be more than happy to come. I can't make it this week/weekend. Thanks, Raj On Thu, Aug 27, 2009 at 8:26 AM, Covert, Jack jack.cov...@mckesson.comwrote: **

Re: Question around Remedy Web Services

what is your NMS application that is pushing data to Remedy. The reason I ask that question is, depending on it's capabilities you might have one or more options. Duy Do wrote: ** Hi, For clarification and bit of background: What we’re trying to do is integrate our network monitoring

Re: Mid-Tier slowness....

You can set the stack value to either 512 or 1024. Follow the Mid-Tier Optimizations and Troubleshooting Guide for more help and understanding. Raj On 10/5/09, copits.rich...@bwc.state.oh.us copits.rich...@bwc.state.oh.us wrote: Is there any guidelines as to what the values for min/max/stack

Re: Mid-Tier slowness....

the guide but didn't see any real world suggestionsbut the recent post gave me some really helpful suggestions!! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ravi Sent: Monday, October 05, 2009 3:15 PM To: arslist

Re: Mid-Tier slowness....

me to attach. On 10/5/09, Ravi ravi6...@gmail.com wrote: The document I was referring to is a white paper on Performance Tuning for Business Service Management (October 2007). This has the required mid-tier settings for optimum performance. Raj On 10/5/09, copits.rich...@bwc.state.oh.us

Re: Where to make changes for DOMAIN change ?

with the ar.cfg and db password ? since after the arsystem install there have been changes in the arsystem application password and midtier password but i don't remember if i made password change for db. Please advise. thanks, Ravi On Wed, Oct 21, 2009 at 11:23 PM, Webster, Basil basil.webs

Re: Remedy 7.x and Web services

You can find in document: BMC Remedy Action Request System 7.0.01/7.1.00/7.5.00 Integrating with Plug-ins and Third-Party Products. Even I am looking for some more information/supporting documents on Web Services, are there any other documents for Web Services ? Thanks, Raj On Sun, Nov 8, 2009

Re: ARS 7.5 Patch 001 ? or Patch 002? or Patch 003?

Thank you for the reply, Opened a ticket with BMC on the same and sent the logs to them, waiting for them to analyze. Also, asked them to get me a debug build as you mentioned, to understand the crashes. On Wed, Nov 11, 2009 at 3:50 AM, patchsk vamsi...@gmail.com wrote: We are on solaris and

Re: Remedy 7.x and Web services

Even I am interested on some more help/documentation on WS.. On Fri, Nov 13, 2009 at 2:42 PM, lisakemes lisan...@yahoo.com wrote: Has anyone been able to find anymore documents on web services for 7.x? RaviRaj wrote: You can find in document: BMC Remedy Action Request System

AREmail emails going to wrong users

it doesn't log anything other than the time and the destination email address. Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

AR Remedy Patch installation question

, email.hpux.tar.gz, email.linux.tar.gz, and email.solaris.tar.gz. Do I just untar this in my ar directory and start the remedy server? TIA Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum

Re: AR Remedy Patch installation question (please share emaild.sh_log)

Can someone who has installed Email Engine Patch 8 share with me first few lines from their emaild.sh_log. I am trying to figure out the current patch and I am being told by support that emaild.sh_log will have the details. But I donot see in mine even after patch is installed. Thanks Ravi

Regular Expression Extract in a filter and updating a field with the results

field with the value? TIA Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

Webservice call originating from remedy missing the carriage return

. Anyone experienced this? Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

Newbie: form with links to frequently accessed forms

Hi: I typically access about 5 forms as a user from the remedy client. Can somebody point me to the right doc which explains how I can create a simple form with links to these forms in search or new mode? I have searched many docs and can't seem to find it. TIA Ravi

Re: Newbie: form with links to frequently accessed forms

as an argument or do I have to create 5 active links? Thanks Ravi MUNJAL, Jaya, IDC wrote: ** Ravi § Create a Display Only Form § Create 5 buttons (name them according to the form they open) § Create 5 Active Link with Open Window Action. In the open Window specify

Re: Newbie: form with links to frequently accessed forms

only in particular home page. Thanks Ravi Carey Matthew Black wrote: Ravi, I would suggest that you read the sections on Entry Points and use the Application List field. BasicGuide-630.2006.05.09.pdf Entry Points—Defining entry points starting at pg 204. And especially: AdvancedGuide-630.pdf

MessageText: An exception occurred from the WebService class

from the application to remedy is working fine so we believe the problem is with remedy. We have increased the heap memory size to 2048MB on the weblogic server Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives

Integrating with IBM MQ JMS

would be helpful. Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

Monitoring Remedy Midtier processes

Hi: I have arserver and remedy mid tier on two different servers. I want to monitor the remedy mid tier. Currently I monitor the process ./startManagedWebLogic.sh remedy1. Is there any other recommended way to monitor the mid-tier availability/operation. Thanks Ravu

Creating a view in Remedy using dblink?

Can somebody tell me if it's possible to create a form in Remedy which is a view created using dblink? If yes, which document describes this? I have searched through all the docs and couldn't find it. TIA Ravi

Uninstall Remedy 7.0 on Solaris and Oracle backend

I want to uninstall Remedy 7.0 from a solaris server. Can I just remove the /opt/arsystem/* and drop the user aradmin from the oracle database? Or is there a uninstall script? Thanks Ravi ___ UNSUBSCRIBE or access

Backing up Remedy data

just backup the data in that table from via sqlplus? I want to be able to automate the process so end of every month the data for current month - 4 months is backed up. Thanks Ravi ___ UNSUBSCRIBE or access ARSlist

Re: Update form without logging in

ars_SetEntry(User): $ars_errstr; } HTH Ravi Eli Schilling wrote: ** Happy Friday Listers! So I'm looking for a quick and easy way to update a ticket (single field value) without requiring the user to log in. I'm on ARS 7.1 with Mid-tier 7 on Apache Tomcat. I started by trying to do it via

Re: Populating Table field with sql query result

James: I have been trying to do something similar. One question. If the table on which I want to run the sql query is on a different database, what do I have to do within Remedy so it can connect to a table in that database. Thanks Ravi Russell, James C wrote: ** Hello Victor; I don't know

[RESOLVED]Re: Accessing the View instead of the form over http

nm. I figured it out. http://weblogic/arsys/servlet/ViewFormServlet?form=Notification_V1view=viewnameserver=remedy1 Thanks Ravi Ravi wrote: Hi: I access the form (Notification_V1) over web as follows now http://weblogic/arsys/servlet/ViewFormServlet?form=Notification_V1server=remedy1

Use of Roles in Deployable Application

exporting an imported application from my test server to the development arserver? Also looks like the advantage of using deployable application instead of local application is that it can be licensesed and tracked. Is that the only reason why someone would use deployable? TIA Ravi

Re: Use of Roles in Deployable Application

. Destination server already has a different application (appB) and a role (roleA). If I import the application here, wouldn't that mess up appB? TIA Ravi LJ Longwing wrote: Additionally, Role ID's are specific to the application...which means that a deployable application can be dropped onto a new

Adding custom header to SMTP header for emails from AREmail engine?

header. Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

Re: Use of Roles in Deployable Application

automatically give access to groups which are defined in the role at the destination server? 2. Role definition only provides ability to provide access to one group for each state of the application. What if I want to give one group just View and Change to another group? Thank you. Ravi LJ

Schema: BIN$P9nIvT+TSejgRAADut5Q1w==$0 ??

SEGMENT_TYPE BYTES - -- BIN$P9nIvT+TSejgRAADut5Q1w==$0 TABLE 184549376 TIA Ravi ___ UNSUBSCRIBE or access ARSlist

Workflow to delete records from AR System Email Messages

$Request ID$ Also is there a recommended way to delete data from this form rather than using escalation? Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist

Re: Workflow to delete records from AR System Email Messages

Hi: Just so that I understand, what does the $1$ mean? Thanks Ravi Remprof wrote: ** Hi Ravi, This should be working fine with giving the field id $1$, instead of $Request ID$. You do try that and see whether it works or not. Thanks, RemProf On 6/11/08, *Ravi* [EMAIL PROTECTED] mailto

Re: Workflow to delete records from AR System Email Messages

to delete records from AR System Email Messages ** Hi Ravi, This should be working fine with giving the field id $1$, instead of $Request ID$. You do try that and see whether it works or not. Thanks, RemProf On 6/11/08, *Ravi* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Hi: I am trying

Re: Workflow to delete records from AR System Email Messages

But I donot see a field called Request ID in this form. Could that be the issue. There is a field called Unique Identifier. Should I be using that one? Remprof wrote: ** Hi Ravi, It is the field id for Request ID field, right??? :) Thanks, RemProf On 6/11/08, *Ravi* [EMAIL PROTECTED

[RESOLVED] Re: Workflow to delete records from AR System Email Messages

discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ravi Sent: Wednesday, June 11, 2008 7:30 AM To: arslist@ARSLIST.ORG Subject: Re: Workflow to delete records from AR System Email Messages But I donot see a field called Request ID in this form. Could that be the issue. There is a field

Re: Workflow to delete records from AR System Email Messages

(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ravi Sent: Wednesday, June 11, 2008 7:20 AM To: arslist@ARSLIST.ORG Subject: Workflow to delete records from AR System Email Messages Hi: I am trying to build a escalation to delete records from AR System Email Messages form that have a create date

ERROR (326): Required field cannot be reset to a NULL value; HPD:Help Desk : Contact Company

creation works in the ITSM suite? Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

Question about Real field type in a form

633813768400 Any one have ideas why the value gets rounded up ? Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

Integer field sequence number

Hi: I have a integer field in a form. I want this field to be populated with a number when a record is created and the number increasing by 1 for each new record. Like a sequence generator. Is there something out-of-box field? or do I have to build some workflow for this to happen? TIA Ravi

Re: Integer field sequence number

|032 Carey Matthew Black wrote: Ravi, Why not use field 1's value? ( You may have a good reason, but sometimes it helps to know what your trying to do so that the best solution can be approached in the discussion. Instead of just answering the question with a simple. Nothing out of the box

Syncing two forms in two different servers for failover

copy the data in T, H and B tables every hour from the production to the standby server maybe once every hour. Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com

Re: Syncing two forms in two different servers for failover

] On Behalf Of Ravi Sent: Tuesday, July 29, 2008 10:51 AM To: arslist@ARSLIST.ORG Subject: Syncing two forms in two different servers for failover Hi: I have one remedy server in production and another as a cold stanby in a different location. I have the same form in both servers. Is there anyway to keep

API performance question

minutes one at a time. But the ARS perl script takes about 45 minutes to an hour. The form the script is putting the data is a single form with no filters acting on that form. Will migrating the ARS Perl code to JAVA API improve the performance? Any other suggestions. Thanks Ravi

{RESOLVED] Re: API performance question

Thank you Brian. I made this change and I donot have the problem. Thanks Brian Goralczyk wrote: ** Ravi, Why don't you just cut out the perl/java part of the process and just create a view form over the table in the database? If it is in a different database, you can create a database link

View form: showing a NUMBER(15,0) field as DateTime in Remedy

Hi: I have created a view form over a table in the database.I have a couple of fields in that table which are NUMBER(15,0) that essentially holds the unix expoch time. Is there anything I can do in the view to those fields so they show up like a normal date/time from User client? Thanks Ravi

Re: API performance question

Just another question. If I build a view with data from another database, can I create filters on this view form? Assuming the aradmin use has write permissions to this database table. Thanks Ravi Brian Goralczyk wrote: ** Ravi, Why don't you just cut out the perl/java part of the process

Re: Unable to do a Change Field Action-Attaching Menu to Character field

Hello Mark, Thank you for the reply. So , you mean in the attributes tab under Menus of that particular field, right ? I tried that too but didn't work. On Tue, Mar 9, 2010 at 7:13 PM, Mark Latta mjla...@hotmail.com wrote: ** Raj, When you want to assign a menu dynamically through workflow,

Re: {Remedy ARS} Re: need to design a counter

Joe, This should happen only On Submit on HPD:WorkLog and the integer field to be incremented is on HPD:HelpDesk form. So how can this be done with a filter and an active link, please elaborate. Appreciate your help. Thanks, Raj On Thu, Apr 15, 2010 at 6:07 PM, Joe D'Souza jdso...@shyle.net

Re: need to design a counter

Thank you everyone for their replies. I really appreciate this. Somewhat did the same as mentioned by Jean 1. 1st filter, On submit of form 2, did a PUSH field action to a temp character field on form 1. 2. 2nd filter , On modify of form 1(In RUN IF qualification used the character field), did a

Re: COLCOUNT not working

. Thanks, Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers Are_

Re: COLCOUNT not working

in that particular table. Is the any other way around to do this? How can it be done with the help of Direct SQL ? Please advise. Thanks, Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend

Re: {Remedy ARS} Re: COLCOUNT not working

the field to a constant value of 15. Would like to set the field with the number of rows in that particular table. Is the any other way around to do this? How can it be done with the help of Direct SQL ? Please advise. Thanks, Ravi

AREmail engine message size limitation?

in the emaild.sh_log nor am I seeing anything in AR System Email Error Logs form. Thanks Ravi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Re: AREmail engine message size limitation?

Thank you. That was the problem. I thought I had already changed this. I am guessing the Patch 8 installation overwrote the value. On 7/8/2010 11:06 AM, Shellman, David wrote: Ravi, The Field Values field on the AR System Email Messages form has the field size set to 32,000. We set

Access Remedy using PHP?

Has anyone integrated PHP with Remedy's webservice using nusoap webservice libraries or someother webservice libraries. If yes, can you share the code? I also saw something about a arapi for PHP. But it seems old. Wondering if anyone is using that? Thanks -- Thank you, RaVi

Re: OT: Format IP Address

in one field. Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM __Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ -- Thank you, RaVi

Re: Java API/ARS 7.1 question

, James ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are -- Thank you, RaVi

Re: Web Services Error

Have you tried consuming the webservice using something like SOAPUI (http://www.soapui.org/)? Sharon Menachem wrote: ** We have tried entering both WSDLFile – which offers no authentication screens, and URL with authentication, where we put in an active ARSystem user and password. In all

Pushing remedy data to mobile handsets

Is there a remedy module that enables remedy incident management from a mobile device? I see a number of partners providing applications to enable this (Aeroprise, Mobile Reach etc). Just want to confirm if BMC has a out of box solution that integrates with ITSM. Thanks -- Thank you, RaVi

Form to access/edit data in another user's table

Hi: is it possible to create a form based of another table which is not just a view form. I want to be able to change the data in that table from a remedy form. The table currently exists under a different user on the same database. Thanks Ravi

Using value from a SQL menu in another SQL menu's query

= 'txt_CUSTNAME' order by DEV_NAME). txt_CUSTNAME is the name of the customer field in the form. This does not seem to be working. How do configure the 2nd menu to use the customer the user selected from the first menu item? Thanks Ravi

Re: AW: Using value from a SQL menu in another SQL menu's query

link and perform something or can I set some property in the form so the device query is rerun everytime I change the customer? Thanks Ravi Martin, Conny wrote: You should enclose the fieldid in $ not in % -Ursprüngliche Nachricht- Von: Action Request System discussion list(ARSList

Unable to access a dblink table from AR Administrator

...@mds_arsp02_dblink (ARERR 481). I can access the table from the sql prompt on the oracle database under aradmin user. bash-2.05$ sqlplus ARADMIN/p...@rmdsp02 . . SQL select count(*) from alarm_translat...@mds_arsp02_dblink; COUNT(*) -- 6321 Any suggestions. Thanks Ravi

Accessing a table from a mysql database

Hi: I have some data in a mysql db table that I want to access within a form using active link.Is this possible? The remedy server is using Oracle as it's database. TIA Ravi ___ UNSUBSCRIBE or access ARSlist Archives

Re: XtremeAir (NEW INTERFACE) (UNCLASSIFIED)

=mmcdonaldpassword=mmcdonaldtm=123094154 Thanks Ravi Gidd wrote: Mike, I am working on a viewlet and will send a link shortly. Good suggestion too ! Regards...Gidd -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf

Calling an external script within a active link

server using java. Any suggestions how I can include this script within a Active link that is run when user enters the userid in a field within a form, take the results in add the values to fields within the form? Just looking for some pointers I can read up on. Thanks Ravi

Mid Tier: how to show Hour glass when Active Link working on a form

is doing something. Is this something that is configurable? Thanks -- Thank you, RaVi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

Re: Mid Tier: how to show Hour glass when Active Link working on a form

: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ravi Sent: Wednesday, January 07, 2009 4:44 AM To: arslist@ARSLIST.ORG Subject: Mid Tier: how to show Hour glass when Active Link working on a form Hi: I have a form with a few ALs. When a user types a value

Remedy 7.1 to LDAP integration for user authentication

/roles that user will have. I can't seem to find instructions for this in the docs. -- Thank you, RaVi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where

Help with Set Fields action in a filter.

the field does not get the request id value? -- Thank you, RaVi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are

[RESOLVED] Re: AW: Help with Set Fields action in a filter.

thanks you... Conny Martin wrote: Hi Ravi, Set Fields Actions occur in phase 1. In this phase you don't have the request_id. It get's generated after phase 1. A possible solution is a Push-Field. Create a filter that fires on Submit. The only Action is a Push Field with qualification

Replace current window with a confirmation and details from the request

Remedy 7.1 Hi: I have created a form where users make requests and when they hit the submit button, instead of popping up confirmation in a new window, I want to show confirmation with details from the request in the current window. Is this possible? Thanks -- Thank you, RaVi

Re: Replace current window with a confirmation and details from the request

Submit' that opens a new window in modify mode where 'Request ID' = $LASTID$...and then a close window action. Is that what you were looking for? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ravi Sent: Monday, January 12

Allow a user only to create and view new requests in a deployable application

capabilities. The only permissions I see at the form level is View and Hidden. How do I go about this? These users in groupA have a floating license. I donot want to give them Restricted Read since they need ability to update other forms. Thanks -- Thank you, RaVi

Re: Replace current window with a confirmation and details from the request

to the New Mode in the parent window, is there any way I can display a Thank You message in the parent window or just show the current request in the parent window. If I use Open Window action it does open a new window, but the parent window goes back to the New Mode. Thanks Ravi Begosh, Kevin wrote

Deployable Application: Form field permissions help

but the other role I can't change the permission to Change. Any idea why the 2nd role's permission is set to View only without being able to change it to Change. Thanks -- Thank you, RaVi ___ UNSUBSCRIBE or access ARSlist

Remedy Java API: UnsatisfiedLinkError: com.bmc.arsys.api.Proxy.ARInitialization()J

, RaVi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are

[RESOLVED] Re: Remedy Java API: UnsatisfiedLinkError: com.bmc.arsys.api.Proxy.ARInitialization()J

below and remove them and place them at a common location so it is initialized just once. Joe *From:* Ravi rav...@cox.net *To:* arslist@ARSLIST.ORG *Sent:* Thursday, January 22, 2009 2:24:36 PM *Subject:* Remedy Java API

Java API: log4j:WARN Please initialize the log4j system properly.

be found for logger (com.bmc.arsys.api.Config). log4j:WARN Please initialize the log4j system properly. Thanks -- Thank you, RaVi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions

Re: How to Create Web Service

__Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ -- Thank you, RaVi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are

Re: Java API: log4j:WARN Please initialize the log4j system properly.

/ appender-ref ref=Console / /root TIA Ravi LJ Longwing wrote: Ravi, You should find a file laying around your API named log4j.xml. Simply put that in the same dir as your class files and you won't get that error anymore. -Original Message- From: Action Request System discussion list

Using a single username/password to access form from multiple hosts

using a single username/password from multiple hosts? TIA -- Thank you, RaVi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are

Error when consuming a webservice from Remedy: ERROR: URI not found ns5.xsd

) at com.bmc.arsys.ws.util.WsdlAdminInterface.parseWSDLIntoMappingString(WsdlAdminInterface.java:213) -- Thank you, RaVi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are

Run Process Command to make all fields Disabled in a form to use in a AL

Hi: I am trying to disable all fields in a form from a active link. Is this something I can do by using a single run process command or do I have to add one action for each field.? Thanks -- Thank you, RaVi

Re: Regarding web service

ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are -- Thank you, RaVi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist

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