Re: Table Field Grabber

2015-11-12 Thread Thomas Miskiewicz
after every update / hot fix you need to make sure that the bootstrap.js contains our call. I hope that helps. Thomas On Thu, Nov 12, 2015 at 7:39 PM, LJ LongWing <lj.longw...@gmail.com> wrote: > ** > hey Jason...what's the list price? > > On Thu, Nov 12, 2015 at 12:47 AM,

Re: Table Field Grabber

2015-11-12 Thread Thomas Miskiewicz
py :) > > Jason > > On Wed, Nov 11, 2015 at 1:24 PM Thomas Miskiewicz <tmisk...@gmail.com> > wrote: > >> Hi folks, >> >> we cranked out an awesome add-on that we called the Table Field Grabber. >> Please check out the 1 Min video: https://vimeo.com/14540

Re: Table Field Grabber

2015-11-13 Thread Thomas Miskiewicz
nergy to ask for $1000 as $499) > > -John > > On Thu, Nov 12, 2015 at 4:35 PM, Thomas Miskiewicz <tmisk...@gmail.com > <mailto:tmisk...@gmail.com>> wrote: > ** > Hey LJ, > > it's a one time fee of $499 plus $75 yearly support, which includes technical >

Re: Table Field Grabber

2015-11-13 Thread Thomas Miskiewicz
t are not > included in table or result list? > > Regards > Sam > > On Friday, 13 November 2015, Thomas Miskiewicz <tmisk...@gmail.com > <mailto:tmisk...@gmail.com>> wrote: > ** > Hey LJ, > > it's a one time fee of $499 plus $75 yearly support, w

Table Field Grabber

2015-11-11 Thread Thomas Miskiewicz
Hi folks, we cranked out an awesome add-on that we called the Table Field Grabber. Please check out the 1 Min video: https://vimeo.com/145406896 What do you guys think? Thanks Thomas ___ UNSUBSCRIBE or access

Re: Run Macros on mid tier

2015-12-10 Thread Thomas Miskiewicz
Hi there, There is third part macro product that offers macros for mid tier. Please let me know if you want to try it. Thomas > On 10 Dec 2015, at 19:46, Grooms, Frederick W > wrote: > > Mid-Tier doesn't have macros. Users do Saved Searches on the Mid-Tier > >

Re: Something to be aware of - the User Tool cannot work with overlaid forms on a 9.0 server - FIXED

2015-12-18 Thread Thomas Miskiewicz
Thanks for the update Mark. I thought the User Tool is dead. > On 18 Dec 2015, at 09:45, Walters, Mark wrote: > > ** > UPDATE – this was fixed in the 9.0 SP1 server – the User Tool can use > overlaid forms again. > > Knowledge Base article KA427109 >

Re: Stop running this script? - Web Remedy Issue

2015-12-13 Thread Thomas Miskiewicz
Hi Karthick, what exacly do these ALs And Filters do? It sounds like a lot. You might want post the log here. Thomas On Monday, December 14, 2015, Karthick S wrote: > ** > > Hi All, > > > > We have a button action in one of our customized form. > > When we click the

Business Objects reporting problem

2016-06-15 Thread Thomas Miskiewicz
Hello Listers, we installed and configured Mid-Tier on our Business Objects 4.1 SP5 server. When we try to run a Report we get this error message: Failed to process the request!!Adding Crystal Report "PrintIncident.rpt" failed. No authentication credentials were provided to the FRS. (FWB 00058)

Re: Business Objects reporting problem

2016-06-16 Thread Thomas Miskiewicz
Bruce, we are using Remedy ARS 8.1. 3 Mid-tier servers. Apart from that we got a Business Objects 4.1 SP5 server on which we installed another mid-tier (the installer wouldn't allow you to install the viewer only anymore). In the end, we just want users to print. And we got all the .rpt

Re: Business Objects reporting problem

2016-06-16 Thread Thomas Miskiewicz
Hello Bruce, we installed and configured Mid-Tier on our Business Objects 4.1 SP5 server. When we try to run a Report we get this error message: Failed to process the request!! Adding Crystal Report "PrintIncident.rpt" failed. No authentication credentials were provided to the FRS. (FWB 00058)

Re: Business Objects reporting problem

2016-06-16 Thread Thomas Miskiewicz
So no one is using Business Object for reporting? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Columns in Attachments pools

2016-02-10 Thread Thomas Miskiewicz
Hi Listers, the attachment pool contains three columns: Filename, Max Size and Attach Name. Can I hide one of them? Set the width in Dev Studio? Or is css the only way to manipulate it? Thanks Thomas ___ UNSUBSCRIBE

Export data of any ARS Form with just one mouse click

2016-02-11 Thread Thomas Miskiewicz
Hello folks, the 1-click Form Exporter has finally arrived. You can export data of any ARS Form or a Table Field into .arx with just one mouse click. No report necessary. Enjoy! https://vimeo.com/155024348 Thomas

Re: Ways to send an event/message to an external system

2016-02-11 Thread Thomas Miskiewicz
Hi Raj, the easiest option would be a web service call. Thomas On Friday, February 12, 2016, Raj wrote: > ** > Dear friends, > I was wondering if there is way to send/push an event/message from Remedy > Server to mechanism from Remedy to an external system. > For

Re: Hanging escalations?

2016-03-19 Thread Thomas Miskiewicz
Dave, it would be interesting to know what do those escalations do and what happens next. For instance, do they push or set fields? How many records to they hit? (Turn on SQL Log and run that SQL manually to find out.) What type of form Regular or Join do they work on? Which workflow gets

Table Field Initial State

2016-04-13 Thread Thomas Miskiewicz
Hello Listers, I have a Form with 20 fields. I expose 10 of them using a Table Field. Is it possible to pick 4 colums of those 10 and say show them by default and leave it up to the user whether he want to make them visible or not? If yes, how? Thanks Thomas

Re: Web Services - Using a HTTPS url

2016-04-10 Thread Thomas Miskiewicz
Hi Tom, enabling SSL/HTTPS is an action to take on the web server and not within AR System/Mid-Tier itself. So you should consult your web server's documentation on how to enable HTTPS. Thomas Sent from my iPhone > On 11 Apr 2016, at 02:08, Tom Shurmur wrote: > > **

Error Messages

2016-04-05 Thread Thomas Miskiewicz
Hi Listers, we use an error handler filter. The filter is triggered when the Web Service call finds more than one record. As a result we get something like this: Error encountered while executing a Web Service : A CXmlApiException was raised in native code : error 26 : scxmlapi(26) - Multiple

Re: Table Field Initial State

2016-04-13 Thread Thomas Miskiewicz
orst case would be to start with the columns hidden and use buttons with > change field actions to make the columns visible > > Fred > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas Miskiewicz > Sent: Wednesday,

Re: Proper Case

2016-04-22 Thread Thomas Miskiewicz
Is this about fixing the data or implementing a case insensitive search? What database are you using? Thomas > On 22 Apr 2016, at 10:20, Satya Miller wrote: > > ** > Morning! > > I was hoping someone has an idea to help me with something. I have a form > that has two

Re: Web Service Server Configuration

2016-04-22 Thread Thomas Miskiewicz
What AR Sever and Mid-Tier Version. Please show the exact version incl Patch and Service Pack. We had the same problem. > On 22 Apr 2016, at 10:23, Tom Shurmur wrote: > > ** > TGIF Listers, > > We have created an integration with a customer using the customers WSDL to >

Re: BMC ARS on Remedy 8.1.2 and 9.1

2016-04-27 Thread Thomas Miskiewicz
It seems like it's not many... On Mon, Apr 18, 2016 at 4:04 PM McCabe, Richard A. (CMS/CTR) < richard.mcc...@cms.hhs.gov> wrote: > ** > > I am looking for references of existing BMC Remedy customers successfully > running on either BMC ARS 8.1.02, or BMC ARS 9.1 with Oracle 12c, Server OS > is

Re: Changing Background color on mode change

2016-04-27 Thread Thomas Miskiewicz
[image: backtrackingset.png]Which one is it LJ (see attachment)? On Mon, Apr 4, 2016 at 11:28 AM LJ LongWing wrote: > ** > > If the view properties have a backtracking set, it's set for all modes, > without that, it changes dynamically with mode > > On April 4, 2016

Re: How to locate a macro? - Remedy 9

2016-05-18 Thread Thomas Miskiewicz
Hi Kaur, Check out arsmacros.com if you want macros for Remedy 9. Thomas > On 18 May 2016, at 14:54, Su Kaur wrote: > > Hello All, > > We have an active link with SET field actions – ‘Run Macro’. How can I locate > this macro? Only the macro name is there, not full

What happened to Demo?

2016-04-15 Thread Thomas Miskiewicz
Hello there, installed ARS 9 but Mid-Tier wouldn’t let me log in with Demo. I get authorized as guest user only… Thomas ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have

Re: What happened to Demo?

2016-04-16 Thread Thomas Miskiewicz
_ > From: Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG> on > behalf of Thomas Miskiewicz <tmisk...@gmail.com> > Sent: Friday, April 15, 2016 6:38 PM > To: arslist@ARSLIST.ORG > Subject: What happened to Demo? > > Hello there,

Re: Sending request - mailto: Navigation was cancelled

2016-04-18 Thread Thomas Miskiewicz
quest System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG <javascript:_e(%7B%7D,'cvml','arslist@ARSLIST.ORG');>] > *On Behalf Of *Thomas Miskiewicz > *Sent:* Saturday, April 16, 2016 4:09 AM > *To:* arslist@ARSLIST.ORG > <javascript:_e(%7B%7D,'cvml','arslist@ARSLIST.

Sending request - mailto: Navigation was cancelled

2016-04-16 Thread Thomas Miskiewicz
Hello there, we got a button that builds the URL to the current request and then we perform PERFORM-ACTION-OPEN-URL $URL$ to open a new email. The $url$ contains something like this: mailto:?subject=Incident

Developer Studio on Retina Display?

2016-04-16 Thread Thomas Miskiewicz
Hello everybody, I installed Remedy 9 on Parallels (Virtual Windows Box) on my Mac. Everything works just fine but it's a high resolution screen and for some reason on fields in the Developer Studio are overlapping. Any idea whether this can be fixed? Thanks Thomas Sent from my iPhone

Re: Cannot open SRD

2016-07-21 Thread Thomas Miskiewicz
Did you try to enable logging? What does it say? > On 21 Jul 2016, at 22:48, Lockwood, Teresa - OCIO-CTS, Jacksonville FL > wrote: > > ** > Banging my head against the wall with this one. I open the Service Catalog > Manager Console and search for an SRD. When I

Re: Printing attachment from workflow

2016-07-20 Thread Thomas Miskiewicz
Mid-Tier or User Tool? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Re: Printing attachment from workflow

2016-07-20 Thread Thomas Miskiewicz
In Mid-Tier it can be done with JavaScript. One approach here: http://stackoverflow.com/questions/16239513/print-pdf-directly-from-javascript If you don’t know how to do it you can hire me, we do this kind of

Re: Updating Incident Work info via webservice problem

2017-01-24 Thread Thomas Miskiewicz
3095 | * <mailto:*kevin...@temple.edu> > <mailto:kevin...@temple.edu> <mailto:kevin...@temple.edu> > <mailto:kevin...@temple.edu>kevin...@temple.edu <mailto:kevin...@temple.edu> > > From: Action Request System discussion list(ARSList) <arslist@A

Re: Updating Incident Work info via webservice problem

2017-01-24 Thread Thomas Miskiewicz
5.204.3095 | * <mailto:*kevin...@temple.edu> > <mailto:kevin...@temple.edu> <mailto:kevin...@temple.edu> > <mailto:kevin...@temple.edu>kevin...@temple.edu <mailto:kevin...@temple.edu> > > From: Action Request System discussion list(ARSList) &l

Re: Updating Incident Work info via webservice problem

2017-01-24 Thread Thomas Miskiewicz
rt Specialist > Temple University Computer Services > ( 215.204.3095 | *kevin...@temple.edu > > From: Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG> on > behalf of Thomas Miskiewicz <tmisk...@gmail.com> > Sent: Tuesday, January 24, 2017 11:11 AM &g

Re: ARS 9.1: Question about hiding fields

2017-01-26 Thread Thomas Miskiewicz
Hi Doug, you said: "As has been noted this is NOT security, the *field is still fully accessible to the user* it is just not possible to show it on the screen from the mid-tier." We got a form with views. We moved all hidden fields to the other view in order to hide the temp fields from the

Re: ARS 9.1: Question about hiding fields

2017-01-27 Thread Thomas Miskiewicz
T.ORG] On Behalf Of Jarl Grøneng > Sent: Friday, January 27, 2017 2:04 AM > To: arslist@ARSLIST.ORG > Subject: Re: ARS 9.1: Question about hiding fields > > ** > > I have seen similar behavior when using hidden tablefields in workflow. > > -- > J > >

TEMPLATE keyword and localization

2017-01-29 Thread Thomas Miskiewicz
Hi folks, I got a few html templates in the AR System Resource Definition form which I address using the TEMPLATE keyword. How can I make get the TEMPLATE based on the locale of the client? Thanks Thomas ___

Re: ARS 9.1: Question about hiding fields

2017-01-27 Thread Thomas Miskiewicz
ould expect. > > Doug > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>] On Behalf Of Thomas > Miskiewicz > Sent: Thursday, January 26, 2017 3:01 AM > To: arslist@ARSLIST.ORG <mailto:arslist@ARSLI

Re: Updating Incident Work info via webservice problem

2017-01-19 Thread Thomas Miskiewicz
Hi Kevin, you need to check the Mid-Tier Logs, because that’s the gate for your Web Service. You might want to check Filter log as maybe a filter is overwriting the values as their being set by the web Service. Thomas Miskiewicz Uninterrupted productivity for BMC Remedy ARS - arsmacros.com

Notify Template Question

2016-11-22 Thread Thomas Miskiewicz
Hi there, we build a email template form in which a user can define the subject, text etc, of emails and even use some fields from the form he defines the notification for. For that he has to create a mapping of the variable and the field. So our central notify filter looks like this Subject

Re: Dialog panels and Notify action

2017-01-03 Thread Thomas Miskiewicz
Doug, is overriding Filter phasing in connnection with notifications a good idea? I mean when we do that we won't be able to send out the Request-ID in the notification. Thomas > On 3 Jan 2017, at 19:03, Mueller, Doug wrote: > > ** > Dustin, > > There are three

Re: BMC Remedy Consultant for 3-6 months - US based

2017-03-14 Thread Thomas Miskiewicz
Thank you Kamiya - I don't have a US Visa. But if you can get me one then we can talk. > On 14 Mar 2017, at 12:41, Kamiya Mehta wrote: > > ** > Hi all, > > We have a number of US based projects coming through in the next couple of > weeks. I am preparing a

Re: Delete Through Escalation vs Delete through DB

2017-07-22 Thread Thomas Miskiewicz
LJ, can we have your tool as a API Filter plugin? Thomas > On 21. Jul 2017, at 23:29, LJ LongWing wrote: > > ** > Harsh, > Deleting from the DB will always be faster than deleting from the > applications server because you are removing the overhead of the Remedy >

Re: Delete Through Escalation vs Delete through DB

2017-07-22 Thread Thomas Miskiewicz
l of > that to the plugin log through normal channels if that would be okI'd > just never thought of doing it through a plugin before > >> On Sat, Jul 22, 2017 at 2:02 AM, Thomas Miskiewicz <tmisk...@gmail.com> >> wrote: >> ** >> LJ, >> >> c

Re: How to transfer an attachment via SFTP in remedy?

2017-06-15 Thread Thomas Miskiewicz
Abhi The Run Process action gives you access to the command line. Go figure out which command does the trick on the command line, then put it into a Run Process (Run Process inside a Set Fields please as it will wait for the transfer to finish before the workflow continues) and enjoy.

Upgrade 8.1.00 to 9.1.03 Failed

2017-10-06 Thread Thomas Miskiewicz
Hello Listers, at the moment I do ARS upgrades from 7.6.4, 8.1.00 and higher to 9.1.03 for various customers. OS: Linux and Solaris. Not a single system that just worked! I'm really not sure how to move to production under this circumstances... What's even worse: the BMC support in India has

Second try --> Upgrade 8.1.00 to 9.1.03 Failed

2017-10-06 Thread Thomas Miskiewicz
Hello Listers, at the moment I do ARS upgrades from 7.6.4, 8.1.00 and higher to 9.1.03 for various customers. OS: Linux and Solaris. Not a single system that just worked! I'm really not sure how to move to production under this circumstances... What's even worse: the BMC support in India has

Re: Upgrade 8.1.00 to 9.1.03 Failed

2017-10-06 Thread Thomas Miskiewicz
Hello Listers - sorry but not sure what posting through https://listserv.rrr.se ends to in an empty message... at the moment I do ARS upgrades from 7.6.4, 8.1.00 and higher to 9.1.03 for various customers. OS: Linux and Solaris. Not a single system that just worked! I'm really not sure how to

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

2017-10-06 Thread Thomas Miskiewicz
z/arslist/arerror.log> > On 6. Oct 2017, at 19:04, Grooms, Frederick W <frederick.w.gro...@xo.com> > wrote: > > Is there anything in the arDebug.log or arError.log? > > > -Original Message- > From: Action Request System discussion list(ARSList) > [ma

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

2017-10-10 Thread Thomas Miskiewicz
e than 2000 entries > > Also set the min and max values for private queues, fast and list threads > to the current and recommended maximum value for your infrastructure > > Now run the installer and let us know how it goes > > Thanks > Satya Gandhi > >> On

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

2017-10-10 Thread Thomas Miskiewicz
e true, even though the prechecker said otherwise, allowed > the ITSM to go through... > > 8.1.02 going to 9.1.03 > > >> On Tue, Oct 10, 2017, 6:27 AM Thomas Miskiewicz <tmisk...@gmail.com> wrote: >> ** >> Satya, >> >> the environment is NOT a copy or

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

2017-10-10 Thread Thomas Miskiewicz
e overlay. But the >> weirdest part is that ITSM would hang in installation. Putting the server >> to Allow queries to be true, even though the prechecker said otherwise, >> allowed the ITSM to go through... >> 8.1.02 going to 9.1.03 >> >> On Tue, Oct 10, 201

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

2017-10-10 Thread Thomas Miskiewicz
le:///ESP/usr/ar/ARSE1/Logs/result/configchecker_report_1507293439188.html > > ')? > > -- > > Kind Regards, > > Carl Wilson > > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG <mailt

Re: What's the NextId?

2017-10-15 Thread Thomas Miskiewicz
filter workflow that creates a unique > Incident Number in phase 1 filter processing that would be available. You > would create a form that does nothing but generate numbers, and use $LASTID$ > to get the number This would likely be painful to retrofit if you already > have lots of references to

How to configure Email Engine log to roll?

2017-10-16 Thread Thomas Miskiewicz
Hello Listers, how can I tell the Email Engine to start overwriting the log when it reaches a certain size? I couldn’t find this setting in the documentation. Thanks Thomas ___ UNSUBSCRIBE or access ARSlist Archives

BMC Remedy Installer 9.1.03 Fails with java.lang.NoSuchFieldError: originalHostName

2017-10-16 Thread Thomas Miskiewicz
Hello Listers, next server, next error: LOG EVENT {Description=[JVM launcher command],Detail=["/opt/ORA/installer/ARSuiteKit/Disk1/files/jre/bin/java" -Xmx512m -classpath "/opt/ORA/installer/ARSuiteKit/Disk1/" "-Dsun.java2d.noddraw=true" "-Dswing.volatileImageBufferEnabled=false"

Re: What's the NextId?

2017-10-12 Thread Thomas Miskiewicz
>> So (then a miracle occurs) and BMC announces that this particular corner >>> case had a solution that everyone should benefit from, and announced that >>> the number should be 100 for *all* customers. I tested this back in 7.6.04 >>> against a RH server, with s

Re: How to set / change the server language in Remedy 9.1.03?

2017-10-11 Thread Thomas Miskiewicz
hen you have to change your database to a Unicode > character set first > > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas Miskiewicz > Sent: Wednesday, October 11, 2017 9:58 AM > To: arslist@ARSLIST.ORG > Subject

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

2017-10-11 Thread Thomas Miskiewicz
Carl Wilson > Sent: 10 October 2017 22:19 > To: arslist@ARSLIST.ORG > Subject: Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed > > ** > Hi, > As BMC have had many issues with the 9.x installers (e.g. patches for patch > installers), have you tried a based upgrade to

Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed

2017-10-10 Thread Thomas Miskiewicz
Regards, > Abhijeet > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson > Sent: 10 October 2017 22:19 > To: arslist@ARSLIST.ORG > Subject: Re: Second try --> Upgrade 8.1.00 to 9.1.03 Failed > > ** > Hi

What's the NextId?

2017-10-12 Thread Thomas Miskiewicz
Hello List, with NextID Block size being set to 100 —> is it possible the find out using the API which will be the next Request-ID that the server will assign to a request? Or what other options do I have to find out? --Thomas

Re: What's the NextId?

2017-10-12 Thread Thomas Miskiewicz
.longw...@gmail.com> wrote: > > ** > There are no interfaces that I'm aware of to ask a specific server what the > next id it will hand out for a specific form is > > On Thu, Oct 12, 2017 at 2:14 PM, Thomas Miskiewicz <tmisk...@gmail.com > <mailto:tmisk...@gmail.com>

Re: What's the NextId?

2017-10-12 Thread Thomas Miskiewicz
gt; me some performance testing numbers that justify this setting for the entire > customer base. > > Rick > >> On Oct 12, 2017 13:30, "Thomas Miskiewicz" <tmisk...@gmail.com> wrote: >> ** >> i.e. there is no hack to find out the nextID before it actually ge

Remedy SSO with Kerberos

2017-11-27 Thread Thomas Miskiewicz
Hi there, in our development we’ve installed RSSO on our Mid Tier server. Then we run the installer again and told it to do the Mid Tier integration. At last we run the installer on the AR Server and told it to do the AR Integration. Is there a document that describes the Kerberos integration

Re: Remedy SSO with Kerberos

2017-11-27 Thread Thomas Miskiewicz
Configuring+Kerberos+for+Authentication> > > On Mon, Nov 27, 2017 at 7:53 AM, Thomas Miskiewicz <tmisk...@gmail.com > <mailto:tmisk...@gmail.com>> wrote: > Hi there, > > in our development we’ve installed RSSO on our Mid Tier server. Then we run > the in

[Product announcement] Direct link to a ticket

2017-11-27 Thread Thomas Miskiewicz
Introducing our new baby: Direct link to a ticket - the 21 century way: https://www.arsmacros.com/copy-link-to-ticket-for-bmc-remedy You might also like: Export Data into .arx - the 21-century way: https://www.arsmacros.com/1-click-remedy-ars-data-exporter Drag & Drop Attachments:

Re: 9.1.04 Upgrade freezes without error

2017-12-18 Thread Thomas Miskiewicz
> restart during installs and upgrades. Check to see if it is running. > Sometimes you can just start it manually and it will continue. Sometimes not. > > Otherwise, in order to get our upgrade working from 7.6.04 —> 9.00.01 we have > to stop off at 8.1 first. So I ran that i

Re: 9.1.04 Upgrade freezes without error

2017-12-18 Thread Thomas Miskiewicz
ces to BMC scripts > that set various environment variables needed for various elements of the > system to function. > > On Mon, Dec 18, 2017 at 2:23 PM, Thomas Miskiewicz <tmisk...@gmail.com > <mailto:tmisk...@gmail.com>> wrote: > Question Abhijeet - just tried to

Re: 9.1.04 Upgrade freezes without error

2017-12-19 Thread Thomas Miskiewicz
nents that live and > reside on the OS that require /etc/profileas you said Mid-Tier simply > resides inside of the Tomcat containernot the OS directly :) > > On Mon, Dec 18, 2017 at 2:32 PM, Thomas Miskiewicz <tmisk...@gmail.com > <mailto:tmisk...@gmail.com>> wro

Re: Is there a state of the art way to prevent unauthorised access to Form Views in Mid Tier?

2017-11-17 Thread Thomas Miskiewicz
;1;%") > > and have the action be close window > > It's a bit heavy handedbut it works > > On Fri, Nov 17, 2017 at 6:42 AM, Thomas Miskiewicz <tmisk...@gmail.com> > wrote: > >> ** > > Hello there, >> >> I have *For

Re: Is there a state of the art way to prevent unauthorised access to Form Views in Mid Tier?

2017-11-17 Thread Thomas Miskiewicz
Oh yea? Please elaborate. On Fri 17. Nov 2017 at 16:46, Misi Mladoniczky <m...@rrr.se> wrote: > If you have to rely on GUI functionality to do this, one could argue that > your permission strategy is faulty to start with... > /Misi > > Thomas Miskiewicz <tmisk...@gmail.

Is there a state of the art way to prevent unauthorised access to Form Views in Mid Tier?

2017-11-17 Thread Thomas Miskiewicz
Hello there, I have Form A with User View and Admin View. How can I prevent unauthorised access to the Admin View? If there is no configurable state of the art way maybe you have an elegant idea how to achieve it? Thank you Thomas

Re: Is there a state of the art way to prevent unauthorised access to Form Views in Mid Tier?

2017-11-17 Thread Thomas Miskiewicz
in view what they > shouldn't have access to'...and should you change permissions to those > elements so that even if they make it into the Admin view, that they don't > have access to the things they shouldn't have access to :) > > On Fri, Nov 17, 2017 at 8:57 AM, Thomas Miskiewicz &

What's new in ARS 9.x?

2017-11-20 Thread Thomas Miskiewicz
Hello Listers, is there a document / presentation that describes what’s new in ARS 9 and 9.1? I’m especially interested in the ARS part vs. ITSM/MyIT related features. Thanks Thomas ___ UNSUBSCRIBE or access ARSlist

Re: What's new in ARS 9.x?

2017-11-21 Thread Thomas Miskiewicz
; >> On Nov 20, 2017, at 3:03 PM, Thomas Miskiewicz <tmisk...@gmail.com> wrote: >> >> Hello Listers, >> >> is there a document / presentation that describes what’s new in ARS 9 and >> 9.1? I’m especially interested in the ARS p

TNS:listener does not currently know of service requested in connect descriptor

2017-11-07 Thread Thomas Miskiewicz
Hello there, yet another upgrade from 7.6.x to 9.1.3: (Nov 07 2017 10:56:32.632 PM +0100),WARNING,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseInformationValidationTask, LOG EVENT {Description=[validateExistsAndCredentialsValid() -> Failed to check

Re: ARSYS.ARDBC.LDAP

2017-12-05 Thread Thomas Miskiewicz
gt; wrote: > > I can't really imaginebut when looking at these two servers, was one a > fresh install and the other was an upgrade?.I can't imagine what that has > to do with 'path' though. > > On Tue, Dec 5, 2017 at 10:37 AM, Thomas Miskiewicz <tmisk...@gmail.com

Re: Best way to delete records

2017-12-08 Thread Thomas Miskiewicz
Does the SP4 offer some functionality in this respect or what do you mean LJ? > On 8. Dec 2017, at 15:58, LJ LongWing wrote: > > Todd, > SP4 was released earlier this week, so you might want to give that a try. > >> On Fri, Dec 8, 2017 at 7:20 AM, Arner, Todd

Re: AW: Trouble getting rrrchive to run

2018-05-04 Thread Thomas Miskiewicz
ent working directory. This works with every AR-Api Client using the > native api libs > > KR Conny > > Von: ARSList [mailto:arslist-boun...@arslist.org] Im Auftrag von Thomas > Miskiewicz > Gesendet: Freitag, 4. Mai 2018 12:10 > An: ARSList <arslist@arslist.org>

Re: Trouble getting rrrchive to run

2018-05-04 Thread Thomas Miskiewicz
ck up the right .so and in Linux they are not named differently by > version. > > export LD_LIBRARY_PATH=/where-ever-I-installed-rrrchive-bin:$LD_LIBRARY_PATH > > Cheers > Ben > > From: ARSList <arslist-boun...@arslist.org> On Behalf Of Thomas Miskiewicz >

Re: Trouble getting rrrchive to run

2018-05-04 Thread Thomas Miskiewicz
cense - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > <http://rrr.se/> > > > > > May 2, 2018 3:44 PM, &q

Re: Trouble getting rrrchive to run

2018-05-04 Thread Thomas Miskiewicz
t; Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://r

Re: Trouble getting rrrchive to run

2018-05-04 Thread Thomas Miskiewicz
logs > Find these products, and many free tools and utilities, at http://rrr.se > <http://rrr.se/> > > > > > May 2, 2018 3:44 PM, "Thomas Miskiewicz" <tmisk...@gmail.com > <mailto:%22Thomas%20Miskiewicz%22%20<tmisk...@gmail.com>>> wrote: &g

Re: Trouble getting rrrchive to run

2018-05-04 Thread Thomas Miskiewicz
optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > <http://rrr.se/> > > > > > May 2, 2018 3:44 PM, "Thomas Miskiewicz" <tmisk...@gmail.com &g

Re: [EXTERNAL] Re: Trouble getting rrrchive to run

2018-05-18 Thread Thomas Miskiewicz
Not town that part but the part ARS who listens on . On Wed 2. May 2018 at 21:48, Dave Shellman <adshell...@gmail.com> wrote: > The port for the ARSystem should be a completely different port than the > Telnet port. > > Dave > > On Wed, May 2, 2018 at 3:41 PM

Is rrrchive suitable for migrating groups?

2018-05-25 Thread Thomas Miskiewicz
Hi there, trying to migrate groups. There are 3100 group on source. Chive says it will migrate 9000! I let it do it anyway. Result: target gas 15 groups before and after the migration! What am I missing? Thomas -- ARSList mailing list ARSList@arslist.org

How to Change the Primary Key in a Web Service Call?

2018-05-25 Thread Thomas Miskiewicz
Hello there, we’re using a staging form for our web service. Is it possible to change the primary key in the Mapping Info? At least on my system I cannot select anything... Thanks Thomas-- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Re: [E] How to Change the Primary Key in a Web Service Call?

2018-05-25 Thread Thomas Miskiewicz
you re-map it you will > get the screen to select it > > From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas > Miskiewicz > Sent: Friday, May 25, 2018 10:23 AM > To: ARSList <arslist@arslist.org> > Subject: [E] How to Change the Primary Key in a Web

Re: Is rrrchive suitable for migrating groups?

2018-06-01 Thread Thomas Miskiewicz
ny free tools and utilities, at http://rrr.se > > > May 25, 2018 2:13 PM, "Thomas Miskiewicz" wrote: > >> Hi there, >> >> trying to migrate groups. There are 3100 group on source. Chive says it will >> migrate 9000! I let it >> do it anyway. Res

Re: Is rrrchive suitable for migrating groups?

2018-06-01 Thread Thomas Miskiewicz
> * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > > June 1, 2018 9:16 AM, "Thomas Miskiewicz" wrote: >

BMC Remedy Web Service Limitations

2018-06-05 Thread Thomas Miskiewicz
Hello there, in the ITSM Suite an Incident can have 0-n WorkLogs and a WorkLogs can have 0-5 attachments. I’m trying to transfer that structure though a Web Service but looks like Remedy is ignoring everything that does deeper than WorkLog: Request:

How to dynamically set the WS endpoint?

2018-06-19 Thread Thomas Miskiewicz
Hey Listers, is it possible to dynamically set the WS endpoint? Kind of sick of building separate filters for every stage... Thomas -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Trouble getting rrrchive to run

2018-05-02 Thread Thomas Miskiewicz
Hi Listers, I'm trying to use rrrchive tool (https://rrr.se/cgi/index?pg=chive-doc) to migrate data from Remedy 7.6.4 to Remedy 9.1. Here's my config file: rrrchive.cfg source_server = sourceservername source_tcp = 1100 source_user = myusername source_password = PROMPT

Re: Trouble getting rrrchive to run

2018-05-02 Thread Thomas Miskiewicz
ng, \ > HPD:TemplateSPGAssoc, \ > splitsearch = YES > transfertype= SYNCIFNEWER > logfile = AUTO > progressbar = YES > > > > From: ARSList <arslist-boun...@arslist.org> on behalf of Thomas Miskiewicz > <tmisk...@gmail.com> &g

Re: Trouble getting rrrchive to run

2018-05-02 Thread Thomas Miskiewicz
e = AUTO > progressbar = YES > > > > From: ARSList <arslist-boun...@arslist.org> on behalf of Thomas Miskiewicz > <tmisk...@gmail.com> > Sent: Wednesday, May 2, 2018 6:16 AM > To: arslist@arslist.org > Subject: Trouble getting rrrchive to run &g

Re: Trouble getting rrrchive to run

2018-05-02 Thread Thomas Miskiewicz
free tools and utilities, at http://rrr.se > > > > > May 2, 2018 2:55 PM, "Thomas Miskiewicz" <tmisk...@gmail.com> wrote: > The thing is we have 7.6.4 on one side and 9.1.4 on the other side. Problem? > > >> On May 2, 2018, at 2:48 PM, Kevin M Candelaria

Re: [EXTERNAL] Re: Trouble getting rrrchive to run

2018-05-02 Thread Thomas Miskiewicz
Yes, it is. > On 2. May 2018, at 21:46, Dave Shellman <adshell...@gmail.com> wrote: > > The port for the ARSystem should be a completely different port than the > Telnet port. > > Dave > >> On Wed, May 2, 2018 at 3:41 PM Thomas Miskiewicz <tmisk...@gmail

Re: [EXTERNAL] Re: Trouble getting rrrchive to run

2018-05-02 Thread Thomas Miskiewicz
mation Technology Services > > P: 423-439-4648 > itsh...@etsu.edu > > > From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas > Miskiewicz > Sent: Wednesday, May 02, 2018 9:42 AM > To: ARSList <arslist@arslist.org> > Subject: [EXTERNAL] Re: Troub

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