SOLVED: Remedy API and gcc on Redhat Linux

2009-08-26 Thread Marty.Thorin
Good morning: Using the changes to the Makefile shown below and copying the missing library files from ar_install_dir/approval/bin, I was able to compile and link the program driver. It works correctly. Despite what BMC told me via Maryville, I did not need to upgrade my gcc compiler.

Re: Remedy API and gcc on Redhat Linux

2009-08-21 Thread Marty.Thorin
not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. On Thu, Aug 20, 2009 at 4:24 PM, Marty.Thorin thorin.ma...@we-energies.com wrote

Remedy API and gcc on Redhat Linux

2009-08-20 Thread Marty.Thorin
Good afternoon: I tried to compile the out-of-the-box program 'driver'. It compiled but would not link. When I asked BMC I was informed my copy of gcc (3.4.6) is too old and I need to upgrade to 4.4.1. I downloaded 4.4.1 today but it looks like I need to build the gcc compiler!?! This

Re: File wfd_shared.h

2009-08-12 Thread Marty.Thorin
being included from? Perhaps you could post the entire error text that the compiler is printing. Lyle -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Marty.Thorin Sent: Tuesday, August 11, 2009 1:46 PM To: arslist

Re: File wfd_shared.h

2009-08-12 Thread Marty.Thorin
for this defect. I will update you with more information as soon as possible. *** As of noon today, no file. Thorin -Original Message- From: Lyle Taylor [mailto:tayl...@ldschurch.org] Sent: Wednesday, August 12, 2009 12:02 PM To: Marty.Thorin; arslist@ARSLIST.ORG Subject: RE: File

File wfd_shared.h

2009-08-11 Thread Marty.Thorin
Good afternoon: Our system is ARS 7.5 Patch 1. I am trying to compile the API example 'Driver'. The first file to compile, api.c, fails because it is missing the include file wfd_shared.h. Does anyone have a copy of this file that they would post for me? Thank you, Thorin We Energies

AIE and HP's Asset Center

2009-06-24 Thread Marty.Thorin
I realize this question is a bit more generic than my normal questions. I have co-worker trying to connect Asset Center to Remedy 7.5. This is the product HP got then they purchased Peregrine. (No jokes please. I rode out the Peregrine debacle.) She is trying to follow a manual for connecting

MidTier 6.3 and Windows server 2003 SP 2

2009-06-04 Thread Marty.Thorin
Good afternoon: Server operations wants to upgrade my MidTier 6.3 server from Windows 2003 SP1 to Windows 2003 SP2. I just checked the community to see if anyone had any problems with this change. I checked the 6.3 compatibility matrix. It shows Windows Server 2003 but does not list

Re: Moving databases and switching server names within

2009-05-28 Thread Marty.Thorin
.. Joe From: Marty.Thorin thorin.ma...@we-energies.com To: arslist@ARSLIST.ORG Sent: Tuesday, May 26, 2009 5:29:50 PM Subject: Moving databases and switching server names within ** Good afternoon: I need to copy a fully loaded Remedy 7.5 server and its

Moving databases and switching server names within

2009-05-26 Thread Marty.Thorin
Good afternoon: I need to copy a fully loaded Remedy 7.5 server and its database to another machine. Copying and updating the Linux files is easy. I just copy then hunt and replace every instance of the old server's name with the new server name. I thought the Oracle 10g database

Location of WWRUG09

2009-05-25 Thread Marty.Thorin
Good morning: Does anyone know the name of the hotel hosting the WWRUG09 in Las Vegas? Thorin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where

Re: Macros in 2009 (was What would $--1$ relate to?)

2009-05-11 Thread Marty.Thorin
+ Process + Tools Fast, Accurate, Cheap Pick two. On Sun, May 10, 2009 at 3:13 PM, Marty.Thorin thorin.ma...@we-energies.com wrote: I do not have a problem with macros in 2009. At We Energies we do not use the MidTier to directly support our users.  All users use the Windows User Tool

Re: What would $--1$ relate to?

2009-05-10 Thread Marty.Thorin
I do not have a problem with macros in 2009. At We Energies we do not use the MidTier to directly support our users. All users use the Windows User Tool. We were using macros when I got here in 1999. We are still using macros and all users have been upgraded to the 7.1 user tool. 7.5 is

Re: AR Server crashes while copying a form

2009-04-16 Thread Marty.Thorin
Dear Zaheer: We had the same issue. We fixed it by turning off the Brie server. A couple of months later we went through the entire list of work for the Brie server. (This is found in forms.) We deleted this work (which was the culprit of the problem), and restarted the Brie server.

Re: Window User Tool 7.5 and ARS 6.3

2009-04-07 Thread Marty.Thorin
** We had tested and piloted 7.5 User Tool with ITSP 4.0 and ARS 6.3(HPUX/Oracle 9.2) with no problems. The only feedback was on some minor visual changes. Dennis Ruble Rockwell Collins Marty.Thorin thorin.ma...@we-energies.com Sent by: Action Request System discussion list(ARSList

Window User Tool 7.5 and ARS 6.3

2009-04-06 Thread Marty.Thorin
Good afternoon: We are in the process of migrating from ARS 6.3 to ARS 7.5. For a short time we will have both systems running. We will be using the 6.3 Admin tool for the 6.5 system and the 7.5 Studio for the 7.5 system. We are worrying about the Windows user tool. We would like to

OT: Friday humor

2009-02-27 Thread Marty.Thorin
I hear a variation on this a few years ago... Contractor's creed: If you can not Blind them with Brilliance, Dazzle them with Diligence, Baffle them with BS, then Bury them in Binders! Thorin ___ UNSUBSCRIBE or

Re: Remedy ODBC Drivers and 7.1

2009-02-25 Thread Marty.Thorin
. They even have a bug filed for it - but are also calling it as designed. Bizzare... On Feb 24, 2:02 pm, Marty.Thorin thorin.ma...@we-energies.com wrote: The first question to ask is What is in your password?  I do not care about A through Z, nor 1 through 9: the other characters.  Remedy

MidTier 7.1 Patch 5, JBoss and IIS

2009-02-24 Thread Marty.Thorin
Good morning Ladies and Gentlemen: We have installed our Remedy 7.1.0 Patch 5 MidTier on a 2003 Windows server. We did the default install except for a path change: from c:\program files\ to e:\programs\. (The rest of the path is the same.) The MidTier works great as long as we use

Re: Remedy ODBC Drivers and 7.1

2009-02-24 Thread Marty.Thorin
The first question to ask is What is in your password? I do not care about A through Z, nor 1 through 9: the other characters. Remedy is not picky but Crystal tries to parse passwords. Thorin -Original Message- From: ccrashh [mailto:ccra...@gmail.com] Sent: Tuesday, February 24, 2009

Re: Date greater than 2037 in remedy

2009-02-17 Thread Marty.Thorin
Goof morning: What you are seeing is the side effect of Unix time starting on January 1, 1970 and being counted, by the second, since then. In 2037 the 32 bit timestamp will roll from 0x7FFF to 0x8000.This is the Unix version of the Y2K problem. It has been solved by going to a

Migrating databases

2009-02-05 Thread Marty.Thorin
Good morning: I need to move my database from one Oracle server to another. I shall have the DBA copy the arsystem database from the old server to the new. I know I need to change the file ar.conf. Do I need to do anything else? from today's ar.conf Db-name: arsystem Db-user: ARAdmin

Re: User operations halt while group cache is performed

2008-10-24 Thread Marty.Thorin
Be careful switching this to zero. We did this and ran into a memory problem. When in this mode and it needs to recache (such as a group change), it asks for a second copy in memory, does the update, starts running all new actions in the new workspace. Meanwhile the old workspace is kept until

Better Friday Humor

2008-10-01 Thread Marty.Thorin
Since we do not seem to be able to avoid politics, I offer, again, a better joke. Mary Poppins' Hotel Stay Mary Poppins was driving home late at night in some really bad weather when she decided to spend the night in a motel. After signing in, she asked if the dining room was open, and the clerk

OT: Better Friday Humor

2008-09-26 Thread Marty.Thorin
Knowing how many people cringe at politics, I felt a better joke was needed. A man is driving along a highway and sees a rabbit jump out across the middle of the road. He swerves to avoid hitting it, but unfortunately the rabbit jumps right in front of the car. The driver, a sensitive man as

Re: Can't install ARS 7.1 on SLES 10

2008-09-12 Thread Marty.Thorin
Dear James: The bug simple. It does a character comparison rather than a number comparison. Compare the strings 5.3 versus 5.10. The fives match. The dots match. Three is bigger than one. Thus you are trying to install a lower version on a higher server. I just replaced the comparison with

Re: Can Remedy run case insenitive?

2008-09-05 Thread Marty.Thorin
the INIT function to test loginid and if not correct display a nice form that tells them to re-login using the correct case? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Marty.Thorin Sent: 04 September 2008 21:44 To: arslist@ARSLIST.ORG Subject: Can

Can Remedy run case insenitive?

2008-09-04 Thread Marty.Thorin
Good afternoon. We will be moving from Remedy 6 on Sybase to Remedy 7 on Oracle. (Database politics -- let us not go there.) We are forever being bit by the case insensitivity of Active Directory. People try to login in upper case. Active directory allows them to do so. But everything in

Recomended page size for ARS 6.3 with CMDB 2.0, HD 6.0.

2007-05-31 Thread Marty.Thorin
Good afternoon: We had a Sybase consultant who expressed shock that we were using 4K pages in our Sybase database. He expected 16K. The Remedy documentation says 4K is the minimum page size. Does anyone have any recommendations / experiences that would indicate what is the correct page