Notifications that are affected.
I have on support group that has 4 members. All Group Notifications that
are triggered by ITSM are only being sent to 1 member of the group.
I tried removing the individuals from the group. No luck.
I verified that all are set up for email notifications.
Anybody ever
I checked and we're ok there. I think the key to this issue is that only
some of the people in the group are affected. Others still get the Group
Notifications.
Thanks for the suggestion Marcelo!
On Mon, Feb 1, 2016 at 4:14 PM, Martinez, Marcelo A <marc...@cpchem.com>
wrote:
> **
All,
Got a fun one for you:
Using the ITSM Support Group form we've disabled group notifications on all our
support groups. (There's a reason but not worth going into here)
The problem with doing this is if I ever want to allow a group notification in
some small section of an ITSM application
only by an
authorized State Official.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Siddiqi, Wirasat (Contractor)
Sent: Monday, January 24, 2011 9:46 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Notifications
**
Check the NTE:CFG-Notification Events
,
Wirasat
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Wilhelm, Chad E
Sent: Friday, October 08, 2010 10:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Notifications
**
Are there any notifications in the NTE:SYS
Official.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Tommy Morris
Sent: Thursday, October 07, 2010 11:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Group Notifications
**
Yes that record exists and is enabled.
From: Action Request System discussion
, 2010 11:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Group Notifications
**
Yes that record exists and is enabled.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Davin Lindner-Green
Sent: Thursday, October 07, 2010 9:49 PM
To: arslist
).
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ramey, Anne
Sent: Friday, October 08, 2010 8:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Notifications
**
Is it set to email, though? Mine was set to Alert (which no one is
using).
Anne
Yes there are email address' in group form and Disable Group Notifications is
set to NO. Back in 7.0 - 7.1 email would send to every individual in the group
OOB.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of pritch
to third parties only by an
authorized State Official.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Tommy Morris
Sent: Friday, October 08, 2010 9:15 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Notifications
Yes
No errors, it is like it is not firing at all
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ramey, Anne
Sent: Friday, October 08, 2010 8:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Notifications
It still
Check that escalations are running on the server. The group notifications are
expanded to the group members by an escalation that created the records in the
NTE notification form for members of the group. Sometimes escalations are
disabled at the server configuration level when you do
] On Behalf Of Sabyson Fernandes
Sent: Friday, October 08, 2010 9:58 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Notifications
**
Check that escalations are running on the server. The group notifications are
expanded to the group members by an escalation that created the records in the
NTE
The escalation
SYS:NPC:TriggerGroupNotifications
Was disabled
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Wilhelm, Chad E
Sent: Friday, October 08, 2010 9:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Notifications
ARS 7.5p3
ITSM 7.6p1
Just rolled this version out live for the company and group
notifications for incident records are not triggering.
Notifications are not being sent when an Incident is assigned to a
Group. Notifications are sent when an Incident is assigned to an
individual
Do you have a record in the NTE:CFG-Notification Events form with Notification
Event Type = System, Module Name = Incident and Notification Event =
Assignment? Are the Group Notifications set to Yes? That should be the NTE
CFG record for incident notification.
HTH,
Davin Lindner-Green
On Oct
Yes that record exists and is enabled.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Davin Lindner-Green
Sent: Thursday, October 07, 2010 9:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: Group Notifications
**
Do you have a record
:28 AM
To: arslist@ARSLIST.ORG
Subject: Re: Disable Group Notifications in ITSM 7.1
**
Hi Everyone
There is a couple of System Default Notification Event Types and all of them
are set to Yes for Group Notifications.
In the people Form there are some text saying the following, Note Only 'User
Hi Everyone
There is a couple of System Default Notification Event Types and all of them
are set to Yes for Group Notifications.
In the people Form there are some text saying the following, Note Only 'User'
notification types may be modified, set offline or deleted, 'System Default'
types
to Yes for Group Notifications.
In the people Form there are some text saying the following, Note Only
'User' notification types may be modified, set offline or deleted, 'System
Default' types can NOT be altered in any way.
Thus it does not look like a stander set to No, save solution.
I have
Question:
User notification definition is done in people form - where is group
notification set?
-Original Message-
From: Misi Mladoniczky [...@rrr.se]
Date: 02/09/2010 03:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: Disable Group Notifications in ITSM 7.1
Hi,
If you have an User
In the Group Notifications field, select No if you do not want to receive
group notifications
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Atul Vohra
Sent: Tuesday, February 09, 2010 4:49 PM
To: arslist@ARSLIST.ORG
: Disable Group Notifications in ITSM 7.1
Hi,
If you have an User-notification defined, it should take precedence over
the System-setting.
Just add a User-defined notification that does NOT send an email for these
individuals.
Best Regards - Misi, RRR AB, http://www.rrr.se
Hi
Can someone please assist? How do I disable Group Notifications in ITSM 7.1. I
have users that are part of a group however some of the users do not want to
receive the email notifications.
In the People form there is an option to disable it, however it does not allow
me to do so.
Thanks
To disable notifications at the group level you will need to add an entry to
the NTE:CFG-Notificaiton Evens form.
On Mon, Feb 8, 2010 at 3:43 PM, Enslin Van Blerk - MWEB
evanbl...@mweb.comwrote:
**
Hi
Can someone please assist? How do I disable Group Notifications in ITSM
7.1. I have
: Re: Disable Group Notifications in ITSM 7.1
**
To disable notifications at the group level you will need to add an entry to
the NTE:CFG-Notificaiton Evens form.
On Mon, Feb 8, 2010 at 3:43 PM, Enslin Van Blerk - MWEB
evanbl...@mweb.commailto:evanbl...@mweb.com wrote:
**
Hi
Can someone please
Try creating email groups (like distribution lists) on your email server and
send a single email to that group email and let the email server distribute
that single email..
That way you cut down traffic from the notification engine, but still notify
everyone you want..
Joe
-Original
Hi list!
We are currently using AR Server 7.0.03 patch 006. I was wondering if
there's a way to configure group notifications to use a single email
address (distribution list) rather than sending individual email
messages to each group member. Can this be done via configuration or
would
something like this without breaking 100 things.
This solution could work for a custom app though.
James
On Jan 8, 2:58 pm, Eli Schilling eli.schill...@thecreek.com wrote:
Hi list!
We are currently using AR Server 7.0.03 patch 006. I was wondering if
there's a way to configure group notifications
://www.nabble.com/Support-Group-Notifications-tf4388224.html#a12511314
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.
___
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I am using a filter to send a notification to the assigned group
when a new ticket is created. I've run into an issue where it seems to
be sending emails to everyone in the group, event though most of the
ID's have the default notify mechanism set to None.
Is this normal
Hi Andy,
Make sure that on the Filter that the Mechanism is set to User Default.
Greg Donalson
Entaq, Inc.
--- [EMAIL PROTECTED] wrote:
From: Mayfield, Andy L. [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Subject: Group Notifications
Date: Mon, 4 Jun 2007 11:27:30 -0500
: Monday, June 04, 2007 11:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Notifications
Hi Andy,
Make sure that on the Filter that the Mechanism is set to User Default.
Greg Donalson
Entaq, Inc.
--- [EMAIL PROTECTED] wrote:
From: Mayfield, Andy L. [EMAIL PROTECTED]
To: arslist
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