[Bes-admins] Question re BB and Outlook 2007

2009-04-22 Thread Moller, Doreen
Hi Everyone, I have a user with a Blackberry Bold. He claims that if he receives a message on his Blackberry and Outlook is not open the email never goes to Outlook. Only when Outlook is open does the email appear in both places. I normally would have a hard time believing this however, my boss

Re: [Bes-admins] Question re BB and Outlook 2007

2009-04-22 Thread Moller, Doreen
2007 Is he using desktop redirector? John Sent via BlackBerry by ATT -Original Message- From: Moller, Doreen doreen.mol...@spcorp.com Date: Wed, 22 Apr 2009 15:56:39 Subject: [Bes-admins] Question re BB and Outlook 2007 ___ Bes-Admins mailing

Re: [Bes-admins] Blackberry Enterprise Server monitoring

2009-05-05 Thread Moller, Doreen
? That is what we plan to do for most of our servers once we get our net monitoring up and running. - Chris On Tue, May 5, 2009 at 3:39 PM, Moller, Doreen doreen.mol...@spcorp.com wrote: Hi Everyone, I am running BES 4.1.6 for Exchange. Can anyone tell me the best way to monitor

Re: [Bes-admins] Blackberry Enterprise Server monitoring

2009-05-06 Thread Moller, Doreen
usage, etc? That is what we plan to do for most of our servers once we get our net monitoring up and running. - Chris On Tue, May 5, 2009 at 3:39 PM, Moller, Doreen doreen.mol...@spcorp.com wrote: Hi Everyone, I am running BES 4.1.6 for Exchange. Can anyone tell me the best

[Bes-admins] MIB File

2009-05-08 Thread Moller, Doreen
Hi Everyone, I need to compile a blackberry server mib file for my network management group to use. Do I need to use the same management tool to compile the file as they will be running here? Or can I use any 3rd party SNMP management tool to compile the file and then just give the file to them?

Re: [Bes-admins] Question re moving users from one BESservertoanother

2009-05-08 Thread Moller, Doreen
: Moller, Doreen doreen.mol...@spcorp.com Date: Fri, 8 May 2009 14:48:23 To: unleeshd...@aol.com; A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Subject: Re: [Bes-admins] Question re moving users from one BES server toanother Really - how can that be prevented? I have

Re: [Bes-admins] Question re moving users from oneBES servertoanother

2009-05-08 Thread Moller, Doreen
BlackBerry by ATT -Original Message- From: Moller, Doreen doreen.mol...@spcorp.com Date: Fri, 8 May 2009 14:48:23 To: unleeshd...@aol.com; A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Subject: Re: [Bes-admins] Question re moving users from one BES server

[Bes-admins] SNMP Trap Definitions

2009-05-13 Thread Moller, Doreen
Hi Everyone, Can anyone point me in the direction of some documentation which clearly defines all the SNMP traps for BES 4.1.6. I have all the definitions exported out from the MIB file, however, I want more details on what each one means so I can decide which ones I deem as critical and which

Re: [Bes-admins] Elevated Privledges

2009-05-18 Thread Moller, Doreen
its definitely an issue with elevated privileges. I did all the preliminary troubleshooting lol. oh i know ha ha From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Monday, May 18, 2009 02:38 PM To:

Re: [Bes-admins] Elevated Privledges

2009-05-18 Thread Moller, Doreen
Privledges Be advised that removing the user from the protected group does not always remove the adminCount integer...you may need to remove that manually. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen

Re: [Bes-admins] Question Re Emails Not Showing up on blackberry

2009-06-03 Thread Moller, Doreen
It's in the root of the inbox. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of wrbdec...@gmail.com Sent: Wednesday, June 03, 2009 12:44 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins]

Re: [Bes-admins] Question Re Emails Not Showing up on blackberry

2009-06-03 Thread Moller, Doreen
Of Moller, Doreen Sent: Wednesday, June 03, 2009 12:40 PM To: A list for BES Admin's to discuss issues,etc. Subject: [Bes-admins] Question Re Emails Not Showing up on blackberry Hi Everyone, I have a senior executive who is complaining there are approximately 5 email messages in his Outlook mailbox

Re: [Bes-admins] Question Re Emails Not Showing up on blackberry

2009-06-03 Thread Moller, Doreen
expect this to occur on a bold considering how much memory they have... From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, June 03, 2009 9:40 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins

Re: [Bes-admins] Question Re Emails Not Showing up on blackberry

2009-06-03 Thread Moller, Doreen
://www.wolverineworldwide.com/ PPlease consider the environment before printing this email. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, June 03, 2009 1:17 PM To: A list for BES Admin's to discuss issues, etc

[Bes-admins] Blackberry Certification

2009-06-10 Thread Moller, Doreen
Hi - I was thinking of getting certified and was wondering if anyone ha gone through the program and has any recommendations on the best way to achieve it. Given 5.0 just came out I am thinking I should probably go for that. Any advice would be helpful. thanks Doreen Moller Lead Analyst,

[Bes-admins] Synching Personal DL's to Blackberry

2009-06-19 Thread Moller, Doreen
Is it true there is no way to do this? We have Exchange 2003 and BE 4.1.6 for Exchange. Thanks Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627 (Summit) doreen.mol...@spcorp.com * This

[Bes-admins] Enterprise Activation Issue

2009-07-16 Thread Moller, Doreen
Hi Everyone, I have a user who has 15 devices that are getting stuck at 98% during the enterprise activation process. The time zone service book never completes. Does anyone have any ideas on this? Thanks Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627

Re: [Bes-admins] Enterprise Activation Issue

2009-07-16 Thread Moller, Doreen
oh ok I will have the user try that. thanks. Not sure what kind of devices. thanks! From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Chris Thomas Sent: Thursday, July 16, 2009 10:35 AM To: A list for BES Admin's to

Re: [Bes-admins] Enterprise Activation Issue

2009-07-16 Thread Moller, Doreen
...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, July 16, 2009 10:29 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Enterprise Activation Issue Hi Everyone, I have a user who has 15 devices that are getting stuck

Re: [Bes-admins] Enterprise Activation Issue

2009-07-16 Thread Moller, Doreen
Activation Issue Same. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, July 16, 2009 10:40 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Enterprise Activation Issue We

Re: [Bes-admins] SQL Database

2009-07-16 Thread Moller, Doreen
://www.blackberry.com/btsc/KB11158 kind regards, Trevor From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, July 16, 2009 8:21 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] SQL Database Hi

Re: [Bes-admins] Question re traveling user

2009-08-12 Thread Moller, Doreen
is required to begin receiving e-mails. Not sure why. Anthony Moller, Doreen doreen.mol...@spcorp.com Sent by: bes-admins-boun...@dataoutages.com 08/12/2009 09:21 AM Please respond to A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com To A list for BES

[Bes-admins] Need Help Sizing a BES 4.1.6 Server

2009-08-17 Thread Moller, Doreen
I am building a new 4.1.6 BES server for an Exchange 2003 environment. The database will be placed on a SQL server 2005 farm and will not be local to the machine. Can anyone give me a rule of thumb on how to size the partitions. Will I need a separate data volume for log files or will all of those

Re: [Bes-admins] Need Help Sizing a BES 4.1.6 Server

2009-08-17 Thread Moller, Doreen
. Subject: Re: [Bes-admins] Need Help Sizing a BES 4.1.6 Server Doreen, Are you talking about sizing BES partitions or those required on SQL? Thanks, Yury From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Monday, August 17, 2009 3

Re: [Bes-admins] Need Help Sizing a BES 4.1.6 Server

2009-08-17 Thread Moller, Doreen
. Subject: Re: [Bes-admins] Need Help Sizing a BES 4.1.6 Server Doreen, Are you talking about sizing BES partitions or those required on SQL? Thanks, Yury From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Monday, August 17

Re: [Bes-admins] Need Help Sizing a BES 4.1.6 Server

2009-08-17 Thread Moller, Doreen
-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Monday, August 17, 2009 3:30 PM To: A list for BES Admin's to discuss issues,etc. Subject: [Bes-admins] Need Help Sizing a BES 4.1.6 Server I am building a new 4.1.6 BES server for an Exchange 2003 environment. The database will be placed

[Bes-admins] Question re: Address Book Not Synching

2009-08-28 Thread Moller, Doreen
Hi Everyone, I have a user who is performing an enterprise activation and gets the following message: Some database failed to synchronize: Address Book. Apparently the contacts are getting synched. I am thinking maybe there is a corrupt entry in the address book. Can I get some suggestions on how

Re: [Bes-admins] Activating a 8900 curve

2009-09-03 Thread Moller, Doreen
...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, September 03, 2009 10:40 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Activating a 8900 curve Guys, What do you put for activation server address for this device, I have

[Bes-admins] Windows Server 2008 64 Bit

2009-09-08 Thread Moller, Doreen
Hi Guys, Do any of you know if you can install BES 4.1.6 on a Windows Server 2008 64 Bit OS? Thanks! Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627 (Summit) doreen.mol...@spcorp.com *

Re: [Bes-admins] Windows Server 2008 64 Bit

2009-09-08 Thread Moller, Doreen
I just wanted to know if it is supported in the Windows Server 2008 64 bit edition as that is the standard OS our company is going to. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Tuesday, September

Re: [Bes-admins] Moving Users to a new Store on Exchange 2003

2009-09-09 Thread Moller, Doreen
-Original Message- From: Moller, Doreen doreen.mol...@spcorp.com Date: Wed, 9 Sep 2009 11:15:15 To: A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Subject: [Bes-admins] Moving Users to a new Store on Exchange 2003 ___ Bes

Re: [Bes-admins] Moving Users to a new Store on Exchange 2003

2009-09-09 Thread Moller, Doreen
- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: 09 September 2009 16:31 To: don.andrews_safe...@yahoo.com; A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Moving Users to a new Store on Exchange 2003

Re: [Bes-admins] Moving Users to a new Store on Exchange 2003

2009-09-09 Thread Moller, Doreen
...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, September 09, 2009 9:48 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Moving Users to a new Store on Exchange 2003 Ok thanks very much Jonathan. Please forward it along the next chance you get. Thanks

[Bes-admins] BES 5.0

2009-09-09 Thread Moller, Doreen
Hi Everyone, I am planning on building a 5.0 test server. I was wondering is one box enough for both BES and for BAS? What about in production do you recommend separating them to 2 separate servers. I am trying to plan for this. Thanks! Doreen Moller Lead Analyst, Infrastructure - Mobility

[Bes-admins] Can't Receive on Blackberry

2009-09-11 Thread Moller, Doreen
Does anyone have ideas why someone would be able to send but not receive on their blackberry. They are not over their mailbox limit. thanks Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627 (Summit) doreen.mol...@spcorp.com

Re: [Bes-admins] Can't Receive on Blackberry

2009-09-11 Thread Moller, Doreen
...@dataoutages.com] On Behalf Of Moller, Doreen Sent: 11 September 2009 15:28 To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Can't Receive on Blackberry Does anyone have ideas why someone would be able to send but not receive on their blackberry. They are not over their mailbox limit

Re: [Bes-admins] (no subject)

2009-09-23 Thread Moller, Doreen
: [Bes-admins] (no subject) If the user does a 'Reconcile Now' from the handheld, does the message get removed? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, September 23, 2009 10:26 AM To: A list for BES

[Bes-admins] BES 5.0 Upgrade In Exchange 2003 Environment

2009-09-25 Thread Moller, Doreen
Hi Everyone, I am running a BES 4.6 server MSDE in a VMware environment with about 900 users. We are in the process of getting this database migrated to SQL 2005 within the next few weeks. I saw Blackberry's webcast today on migration options, and I was wondering if anyone can provide feedback on

Re: [Bes-admins] BES Manager Install 4.1.6

2009-10-02 Thread Moller, Doreen
Manager Install 4.1.6 Adding the users to the appropriate role should set the SQL rights. They'd need local admin to install. Sent via BlackBerry by ATT -Original Message- From: Moller, Doreen doreen.mol...@spcorp.com Date: Fri, 2 Oct 2009 15:43:41 To: A list for BES Admin's to discuss

[Bes-admins] Installation of BES 4.1.6 on Windows Server 2003 Standard Edition

2009-10-06 Thread Moller, Doreen
Does anyone know if there are any issues ruining BES 4.1.6 on Windows Server 2003 standard edition. We always used Enterprise previously. Its only 300 users. thanks Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627 (Summit) doreen.mol...@spcorp.com

Re: [Bes-admins] Installation of BES 4.1.6 on Windows Server 2003Standard Edition

2009-10-06 Thread Moller, Doreen
] Installation of BES 4.1.6 on Windows Server 2003Standard Edition Mine is running on 2003 Standard , no issues From: Moller, Doreen doreen.mol...@spcorp.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Tuesday, October 6

Re: [Bes-admins] A Couple of Questions re: BES MGR 4.1.6 installedon an XP Workstation

2009-10-09 Thread Moller, Doreen
] A Couple of Questions re: BES MGR 4.1.6 installedon an XP Workstation Don't know about (1) but you oint BES Manager to the BB Domain by pointing to the associated dateabase (Tools - Options - Database) From: Moller, Doreen doreen.mol...@spcorp.com To: A list for BES

Re: [Bes-admins] BES 4.5 Client and Above

2009-10-19 Thread Moller, Doreen
...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Monday, October 19, 2009 2:42 PM To: A list for BES Admin's to discuss issues,etc. Subject: [Bes-admins] BES 4.5 Client and Above Everyone, What version of the BES client do you need to take advantage of all

Re: [Bes-admins] BES 4.5 Client and Above

2009-10-19 Thread Moller, Doreen
...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Monday, October 19, 2009 2:53 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] BES 4.5 Client and Above Thanks! How can I find out which devices are BES 5.0 capable

Re: [Bes-admins] BES 4.5 Client and Above

2009-10-19 Thread Moller, Doreen
for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] BES 4.5 Client and Above All devices that have expanded internal memory (8330m included) will likely get 5.0. 8900, 9000, 95xx, 9630, 9700, etc have betas right now. Sent via BlackBerry by ATT -Original Message- From: Moller

Re: [Bes-admins] BES 4.5 Client and Above

2009-10-19 Thread Moller, Doreen
From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Monday, October 19, 2009 2:53 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] BES 4.5

[Bes-admins] Glitch in Blackberry Bold

2009-10-22 Thread Moller, Doreen
Apparently there is a glitch in the Bold where it won't automatically pick up the time zone overseas. We had an OMT member in Rome and his Bold wasn't automatically setting the time for Rome. Is anyone aware of the fix for this? Thanks Doreen Moller Lead Analyst, Infrastructure - Mobility

[Bes-admins] Mirroring the BES 5.0 Database using SQL 2005

2009-10-22 Thread Moller, Doreen
Hi - Does anyone have any experience with this? Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627 (Summit) doreen.mol...@spcorp.com * This message and any attachments are solely for the

Re: [Bes-admins] Mirroring the BES 5.0 Database using SQL 2005

2009-10-22 Thread Moller, Doreen
-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, October 22, 2009 2:28 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Mirroring the BES 5.0 Database using SQL 2005 Hi - Does anyone have any experience

Re: [Bes-admins] Mirroring the BES 5.0 Database using SQL 2005

2009-10-22 Thread Moller, Doreen
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, October 22, 2009 2:33 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Mirroring the BES 5.0 Database using SQL 2005 My SQL team suggested setting ours up to use Log shipping

Re: [Bes-admins] Wiping a device

2009-11-02 Thread Moller, Doreen
Of wrbdec...@gmail.com Sent: Monday, November 02, 2009 11:53 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Wiping a device Yes all PIM data is removed. Sent via BlackBerry by ATT -Original Message- From: Moller, Doreen doreen.mol...@spcorp.com Date: Mon, 2 Nov

Re: [Bes-admins] Wiping a device

2009-11-02 Thread Moller, Doreen
Yes all PIM data is removed. Sent via BlackBerry by ATT -Original Message- From: Moller, Doreen doreen.mol...@spcorp.com Date: Mon, 2 Nov 2009 11:51:31 To: A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Subject: [Bes-admins] Wiping a device

[Bes-admins] Quick Question

2009-11-04 Thread Moller, Doreen
Someone asked me an interesting question: If an employee used the bb instant messenger message AND a PIN message (bb to bb via device pin) does it go through the corporate server? Another words is there a log keep on the server? Any info would be greatly appreciated. Doreen Moller Lead

Re: [Bes-admins] Quick Question

2009-11-04 Thread Moller, Doreen
-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, November 04, 2009 3:46 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Quick Question Someone asked me an interesting question: If an employee used

Re: [Bes-admins] Users not receiving email they are CC'd on

2009-11-05 Thread Moller, Doreen
to discuss issues Subject: Re: [Bes-admins] Users not receiving email they are CC'd on Do stats in BBMGR indicate filtered? Or pending? Try handheldcleanup -u? Reload user? Sent via BlackBerry by ATT -Original Message- From: Moller, Doreen doreen.mol...@spcorp.com Date: Thu, 5 Nov 2009 12:50

[Bes-admins] BAS Login

2009-11-17 Thread Moller, Doreen
Everyone, I just installed two BES 5.0 servers. One of them will not allow me to authenticate in IE 6.0 and one will. Can someone tell me how IE needs to be configured to authenticate using AD authentication. IE is configured with 128 bit encryption. Thanks very much Doreen Moller Lead Analyst,

[Bes-admins] Microsoft Office Communicator

2009-11-18 Thread Moller, Doreen
Does anyone have any experience setting this up under 4.16 or 5.0, Can you tell me what components are required for each platform? We are running Exchange 2003 and have OCS 2007 running in our environment. Thanks Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp

Re: [Bes-admins] Microsoft Office Communicator

2009-11-18 Thread Moller, Doreen
devices, you need to stick with OCS 2007 R1 http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcextern alId=KB17757 From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, November 18, 2009 10:03 AM

Re: [Bes-admins] Microsoft Office Communicator

2009-11-18 Thread Moller, Doreen
patiently. If they drop support for it altogether without plan for redeveloping the client, it might be enough for a large number of our users to switch over to other platforms. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen

[Bes-admins] High Availability for BES 5.0

2009-12-01 Thread Moller, Doreen
Hi Everyone, I have 2 BES 5.0 servers that I configured in a test environment and I am testing High Availability. Both are pointing to a remote SQL server database. I specified the BES server config one as primary and the other as secondary. However, when I stopped all the BES services on the

Re: [Bes-admins] New mail Notifier

2009-12-03 Thread Moller, Doreen
I have a user that complained she is missing the * on her mail icon notifying her of new mail. Does anyone know how to turn this on? thanks * This message and any attachments are solely for the intended recipient. If you are not

Re: [Bes-admins] BlackBerry IT Policy

2009-12-07 Thread Moller, Doreen
How much does it cost per device to put this kind of security on it? Do you pass the cost back to the user? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Findo, Sam Sent: Monday, December 07, 2009 03:05 PM To: A

Re: [Bes-admins] BlackBerry IT Policy

2009-12-07 Thread Moller, Doreen
respond to it. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Monday, December 07, 2009 3:11 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] BlackBerry IT Policy How much does it cost per

[Bes-admins] New BES 5.0 Install in Exchange 2000 Mail Environment

2010-01-06 Thread Moller, Doreen
Hi Everyone, I was wondering if anyone is running this and if you know if Exchange System manager for 2003 is okay or if it best to use E2K System Manager. Thanks very much! Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627 (Summit)

[Bes-admins] Wireless Access on Blackberry

2010-01-08 Thread Moller, Doreen
Hi Everyone, We are running BES 4.1.6 in an Exchange environment. Can you please tell me if there is a way to import a custom certificate onto the Blackberry device so that our users can connect to our internal wireless network via Wi-Fi on the Blackberry handheld. We do not use 3rd party certs

Re: [Bes-admins] Wireless Access on Blackberry

2010-01-08 Thread Moller, Doreen
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday, January 08, 2010 12:18 PM To: A list for BES Admin's to discuss issues,etc. Subject: [Bes-admins] Wireless Access on Blackberry Hi Everyone, We are running BES 4.1.6 in an Exchange environment. Can you please tell me

[Bes-admins] Error 413 is received when attempting to browse to a web page using the BlackBerry Browser

2010-01-12 Thread Moller, Doreen
Hi Everyone, We have some BB users who get the above error when they use the Blackberry Browser and try to open a page that is larger than the default value of 128KB (the default) max kb/connection setting in BES manager. We are considering increasing this amount to a larger value but are

Re: [Bes-admins] Error 413 is received when attempting to browseto a web page using the BlackBerry Browser

2010-01-12 Thread Moller, Doreen
didn't see any impact at all on network or bandwidth... From: Moller, Doreen doreen.mol...@spcorp.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Tue, January 12, 2010 2:01:41 PM Subject: [Bes-admins] Error 413 is received

Re: [Bes-admins] Error 413 is received when attempting to browseto a web page using the BlackBerry Browser

2010-01-12 Thread Moller, Doreen
... From: Moller, Doreen doreen.mol...@spcorp.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Tue, January 12, 2010 2:01:41 PM Subject: [Bes-admins] Error 413 is received when attempting to browse to a web page using

Re: [Bes-admins] Error 413 is received when attempting to browseto a web page using the BlackBerry Browser

2010-01-12 Thread Moller, Doreen
okay great, so 1024 is the limit. That's good to know. I wonder how the older devices would be impacted. From: steveaschett...@yahoo.com [mailto:steveaschett...@yahoo.com] Sent: Tuesday, January 12, 2010 02:24 PM To: Moller, Doreen; A list for BES Admin's

Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Moller, Doreen
...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, January 14, 2010 1:44 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Email reconciliation Question The user claims she has tried to do a reconcile now and it does not make

[Bes-admins] Can't Set owner on BB Device

2010-01-21 Thread Moller, Doreen
Hi Everyone - Can you point me in the direction of what policy would prevent a user from changing the owner info on their device? We are running 4.1.6. Thanks Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627 (Summit) doreen.mol...@spcorp.com

Re: [Bes-admins] Can't Set owner on BB Device

2010-01-21 Thread Moller, Doreen
Sent: Thursday, January 21, 2010 02:40 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Can't Set owner on BB Device Common policy group, Lock Owner Info? From: Moller, Doreen doreen.mol...@spcorp.com To: A list for BES Admin's

Re: [Bes-admins] Can't Set owner on BB Device

2010-01-21 Thread Moller, Doreen
that setting? Anthony Moller, Doreen doreen.mol...@spcorp.com Sent by: bes-admins-boun...@dataoutages.com 01/21/2010 02:55 PM Please respond to A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com To A list for BES Admin's to discuss issues,etc. bes

[Bes-admins] User Won't Enterprise Activate

2010-01-29 Thread Moller, Doreen
Everyone, I have a use with a Bold 9700 who will not activate. I tried all the standard troubleshooting to no avail. The following shows up in the event log on the server. We are running 4.1.6 in an Excvhange 2003 environment. Does anyone have any ideas? Do you I need to regenerate the

Re: [Bes-admins] User Won't Enterprise Activate

2010-01-29 Thread Moller, Doreen
tracking to confirm that the email from RIM is getting delivered into the users mailbox? Quoting Moller, Doreen doreen.mol...@spcorp.com: Everyone, I have a use with a Bold 9700 who will not activate. I tried all the standard troubleshooting to no avail. The following shows up in the event log

Re: [Bes-admins] User Won't Enterprise Activate

2010-01-29 Thread Moller, Doreen
you do it should automatically ask you to generate a new encryption key. If it does not the setting is under options in the email tab of BBDT Manager. - Lynn From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday, January

Re: [Bes-admins] User Won't Enterprise Activate

2010-01-29 Thread Moller, Doreen
- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday, January 29, 2010 9:53 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] User Won't Enterprise Activate The odd thing is the phone is brand

Re: [Bes-admins] User Won't Enterprise Activate

2010-01-29 Thread Moller, Doreen
happens to you and ninety percent how you respond to it. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday, January 29, 2010 12:57 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes

Re: [Bes-admins] User Won't Enterprise Activate

2010-01-29 Thread Moller, Doreen
(in terms of menu structure) for 5.0. I don't have the latter available check, sorry. Richard From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: 29 January 2010 17:55 To: A list for BES Admin's to discuss issues, etc. Subject

Re: [Bes-admins] BES 5.0 in High Available solution

2010-02-02 Thread Moller, Doreen
no issues running on either one of them. We frequently failover (sometimes for days) for update etc. and it works great. We use a remote SQL 2008 x64 for our DB. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday, January 29

Re: [Bes-admins] BES 5.0 in High Available solution

2010-02-02 Thread Moller, Doreen
...@dataoutages.com] On Behalf Of Moller, Doreen Sent: 02 February 2010 14:50 To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] BES 5.0 in High Available solution Richard, was Blackberry tech support able to shed any light on this? From

[Bes-admins] Removing IT Policy from BB

2010-02-04 Thread Moller, Doreen
Hi Everyone, I have a user who left the company but kept her corporate Blackberry. She is having issues because the IT policy is still on the device. She called Verizon and they said the IT policy needs to be removed. Can someone please tell me how to remove this from the device. Thanks very

Re: [Bes-admins] Removing IT Policy from BB

2010-02-04 Thread Moller, Doreen
. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, February 04, 2010 10:04 AM To: A list for BES Admin's to discuss issues,etc. Subject: [Bes-admins] Removing IT Policy from BB Hi Everyone, I have a user who left

Re: [Bes-admins] Blackberry Bold 9700 Won't Synch

2010-02-09 Thread Moller, Doreen
Ok, where do you do that? -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of wrbdec...@gmail.com Sent: Tuesday, February 09, 2010 12:35 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins]

[Bes-admins] Recall: Sizing a BES 4.1.7 with 1091 users and Growing

2010-02-11 Thread Moller, Doreen
Moller, Doreen would like to recall the message, Sizing a BES 4.1.7 with 1091 users and Growing. * This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying

Re: [Bes-admins] Sizing a BES 4.1.7 with 1091 users and Growing

2010-02-11 Thread Moller, Doreen
and if your system is paging. With 1.8GB page and only 2GB physical memory, you may be paging a lot. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, February 11, 2010 8:04 AM To: A list for BES Admin's to discuss

Re: [Bes-admins] Swiss Army Knife and removing IT policy

2010-02-12 Thread Moller, Doreen
PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Swiss Army Knife and removing IT policy Backup the device first BBSAK - Misc Tab - Factory reset. That wipes device and IT Policy From: Moller, Doreen doreen.mol...@spcorp.com

Re: [Bes-admins] Blackberry Desktop manager Support Matrix

2010-03-08 Thread Moller, Doreen
From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: 05 March 2010 20:09 To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Blackberry Desktop manager Support Matrix Hi Everyone, I was wondering if anyone can

Re: [Bes-admins] Blackberry Desktop manager Support Matrix

2010-03-08 Thread Moller, Doreen
Ok great, thanks! -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of wrbdec...@gmail.com Sent: Monday, March 08, 2010 01:41 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Blackberry Desktop

[Bes-admins] Changing Device Passwords

2010-03-09 Thread Moller, Doreen
I am getting ready to deploy an IT security policy requiring users to set a password on their devices. I am preparing a document to instruct our helpdesk on how to instruct users to change their password. I personally have both a Bold 9000 and World Edition. I noticed the option to change the

Re: [Bes-admins] Changing Device Passwords

2010-03-09 Thread Moller, Doreen
-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Tuesday, March 09, 2010 2:05 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Changing Device Passwords I am getting ready to deploy an IT security policy

[Bes-admins] Does anyone Know of an issue with Google Sync and Blackberry

2010-03-24 Thread Moller, Doreen
Hi Everyone, I have a user who is complaining that Google synch is changing his appointments and adding one hour. If he disables Blackberry synch the problem goes away? I have not personally used Google synch. Any suggestions would be greatly appreciated. Thanks! Doreen Moller Lead Analyst,

Re: [Bes-admins] Does anyone Know of an issue with Google SyncandBlackberry

2010-03-24 Thread Moller, Doreen
Eggan x8142 P Please consider your environmental responsibility before printing this e-mail From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, March 24, 2010 11:20 AM

Re: [Bes-admins] Can't receive on Blackberry

2010-04-05 Thread Moller, Doreen
Message- From: Moller, Doreen doreen.mol...@spcorp.com Date: Mon, 5 Apr 2010 13:57:08 To: A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Subject: [Bes-admins] Can't receive on Blackberry ___ Bes-Admins mailing list Bes-Admins

Re: [Bes-admins] Can't receive on Blackberry

2010-04-05 Thread Moller, Doreen
on Blackberry What version of BES are you running? -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Monday, April 05, 2010 11:00 AM To: c...@cshbe.com; A list for BES Admin's to discuss issues, etc

Re: [Bes-admins] Can't receive on Blackberry

2010-04-05 Thread Moller, Doreen
: Mon Apr 05 14:09:03 2010 Subject: Re: [Bes-admins] Can't receive on Blackberry Check the BES permissions on his mailbox? What about contacts/calendar etc...? that sync both ways ok? On Mon, Apr 5, 2010 at 2:03 PM, Moller, Doreen doreen.mol...@spcorp.com wrote: 4.1.7 -Original Message

Re: [Bes-admins] Can't receive on Blackberry

2010-04-05 Thread Moller, Doreen
: [Bes-admins] Can't receive on Blackberry Check the BES permissions on his mailbox? What about contacts/calendar etc...? that sync both ways ok? On Mon, Apr 5, 2010 at 2:03 PM, Moller, Doreen doreen.mol...@spcorp.com wrote: 4.1.7 -Original Message- From: bes-admins-boun

Re: [Bes-admins] Can't receive on Blackberry

2010-04-05 Thread Moller, Doreen
Subject: Re: [Bes-admins] Can't receive on Blackberry Check the BES permissions on his mailbox? What about contacts/calendar etc...? that sync both ways ok? On Mon, Apr 5, 2010 at 2:03 PM, Moller, Doreen doreen.mol...@spcorp.com wrote: 4.1.7 -Original Message- From: bes-admins-boun

Re: [Bes-admins] Blackberry Bold

2010-04-13 Thread Moller, Doreen
...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Tuesday, April 13, 2010 11:40 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Blackberry Bold Guy, How do I find out the latest BB client SW version for a Blackberry Bold 9000 from ATT. I am running 4.6.0.167

  1   2   3   >