Change Sciences usability reports on Online Banking are quantitative,
comprehensive, and beautifully narrated. They compare every top online
bank in the US. An absolute must for anyone creating online banking
experiences.
http://www.changesciences.com
--
Ripul Kumar
Director, Usability Con
> Yes, but this isn't the sort of change we should be managing. We should be
> accommodating human behavior rather than changing it. People don't like to
> change the basic, simple everyday things that they do.
There must be a point at which we say that the experience isn't the problem,
but the ve
"It's really one man thinking a crazy idea" - wanted Senior Crazy Idea Man.
2008/7/1 David Malouf <[EMAIL PROTECTED]>:
> Check out this WSJ interview with Bang & Olufsen freelance designer,
> David Lewis.
> Definitely different than what I would have expected.
>
> http://tinyurl.com/48d9py
>
> -
Check out this WSJ interview with Bang & Olufsen freelance designer,
David Lewis.
Definitely different than what I would have expected.
http://tinyurl.com/48d9py
- dave
--
David Malouf
http://synapticburn.com/
http://ixda.org/
http://motorola.com/
___
Questions:
What do you mean by convert? Is it transactions completed, "Lock
Down Diet" sign ups, contact requests, or something else entirely?
How are you measuring these conversions?
Imagery and product stigmas aside, my big issue is that it is very
unclear what you get: how long is the video? w
People in my office seem to be obsessed with "best practices" lately -
a notion that seems a bit ethereal to me. After all, splash pages,
lead-based paint, burning witches, and other such concepts are now
obsolete (or at least frowned upon). In the past, I have tried to
steer people towards
Hiya Heather,
I couldn't resist, after clicking the link...hope this doesn't
sound too harsh, but here goes...
The two biggest things that leapt out at me after visiting the home
page were: This looks like gay porn, and What are they selling?
Erm...probably not the two reactions he's looking fo
>
> http://www.prisonyardworkout.com
Wow. OK, I'll bite.
I think your conversion rate issue runs more deeply into psychology than
interface design. The product may be great, and with such a reasonable price
tag, the potential benefits likely far outweigh the barrier to entry. The
site also has s
Hi there,
First time poster, long time fan. I need 5-10 minutes of your time to help
me determine what works/doesn't work about this site from a user experience
point of view, and to complete the desired task (i.e. buying the product).
My friend has dumped over $50k into this product/site. Just
http://designersaccord.org/
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Robert Hoekman Jr
Sent: Monday, June 30, 2008 3:42 PM
To: IxDA
Subject: [IxDA Discuss] OT: Help remembering the name of a site
A few months ago a site popped up that was about get
A few months ago a site popped up that was about getting design firms to
commit to talking to clients about sustainability in design and improving
their methods and such. Anyone remember the name of the campaign?
It started with the word "designer", I think. Like "Designer's Creed", but
that's not
I'm part of user experience team consisting of designers, usability engineers,
and UI text writers like myself. Our designers and writers collaborate with
each other and program managers on specs -- in the best cases, from the ground
up. A separate user assistance team writes documentation.
We
Interaction Designer
As an Interaction Designer you will play a key role in helping to design
future applications at Liquidnet. You will join a unique design team to
create the next generation of Liquidnet products and services.
What is an Interaction Designer?
Interaction Designers generate
As a Design Communicator you will play a key role in helping to design
future applications at Liquidnet. You will join a unique design team to
create the next generation of Liquidnet products and services.
What is a Design Communicator?
Design Communicators are a unique blend of technical
On 6/30/08, Sarah Kampman <[EMAIL PROTECTED]> wrote:
>
> http://www.nytimes.com/2008/06/30/business/30milk.html (Free
> registration required)
>
> Interesting article on a redesign of the common milk jug, its
> environmental impact, and the reaction of the consumer.
Fascinating but depressing...
So far for me, BoA is the one with effective and comfortable interface
for my needs. I also found Wells Fargo quite good. Nonetheless, both
of these inflict some pain when they try to cram too much of info on
a given page without using visual weights creatively.
Wachovia (esp. their credit card s
Clemens lango said:
> you might want to check the visual query module of the "visuos" concept:
> http://visuos.com
When I clicked on the link to visuos.com my browser pushed a commercial
pop-under window onto my desktop. Normally I don't take the time to chime in on
this kind of issue, but I'd
oops - sorry, I think I forgot to forward the first time it came out...
Date: Mon, 30 Jun 2008 14:36:52 -0500From: [EMAIL PROTECTED]: [EMAIL
PROTECTED]: Reminder: July 1 Twin Cities UX Meetup, Topic: What's interesting
to you about UX these days?
Hello everyone --
Just a quick reminder of tom
If you want any quantitative and/or qualitative research findings on
the subject of your question, you might want to consider looking at
some of the usability research Change Sciences has done: www.changesciences.com
. They specialize in studying usability issues for e-commerce and
financia
Mint's visual design is spectacular, but they have the gall to pitch
unsolicited credit card offers as a benefit to the consumer. I'm sure
that's helpful to some users, but it's mostly helpful to Mint. (Clever
business model, though, even if it irritates me.)
I switched from Commerce to Bank of Am
My in-laws recently visited and made a run to Costco for us, bringing
back several gallons of milk in these odd rectangular jugs. The
diameter of the opening is much larger than a standard gallon container,
and the mechanics of pouring are quite tricky; I spilled the first
couple times I poured.
They still have plastic bag milk in northern Canada, as they did when
I was a child.
We used to get Milk in these bags, cut the top off and slip the bag
into a pitcher that was designed to hold them properly.
This allowed for easy freezing of Milk for the long transport to the
North woods.
Perhaps
In 1969 and 1970, if I remember correctly, milk was sold in the Netherlands
in plastic bags. The bags flopped about like dying fish when you tried to
handle them--not exactly designed for mess-free pouring.
But everybody had a hard plastic jug with a handle and no top. You'd sit
your milk-fish in
Funny you should say square watermelons. Actually, the do already exist.
http://www.financialhack.com/2007/12/04/10145_lessons-of-the-square-watermelon.html
cube watermelons to be precise. And they too came about to solve very similar
concerns - with stacking, shipping, storing etc.
-Peyush
--
The red flag for me:
"The jugs have no real spout, and their unorthodox shape makes
consumers feel like novices at the simple task of pouring a glass of
milk."
I noticed some square jugs at the supermarket the other day and
dismissed them. What's next? Square watermellons? But skepticism
aside, th
ZAAZ, an interactive web agency in Seattle, is hosting their
Perspectives on Social Media event on Tuesday, July 8th, so we'll be
joining them for this month's information architecture and user
experience meetup.
WHAT: Tinker, Tailor, Maker, Sailor II: Perspectives on Social Media
ht
I want what buxfer.com and similar services offer. But in my online
bank experience - hooked up to my accounts.
Sadly, this is not available in Sweden where I'm from..
Any banks offer this where you live? Demos?
Johan
On Jun 30, 2008, at 7:14 AM, Ehab Bandar wrote:
There's a relatively unkno
Sustainable design alone isn't enough of a motivator to change behavior
(outside of our hip, chic circles), but its collateral benefits may be: this
jug saves 10 to 20 cents in price and fits better in refrigerators.
It's great that Sam's did a bit of validation before doing a huge launch. I
do wo
>
> Shortly afterwards I discovered that the faster operators were using
> the Search to navigate the space and not bothering with the left nav.
>
> I seriously thought of the possibility of removing it as perhaps a way to
> stop
> users wasting time drilling down looking for things when they cou
http://www.nytimes.com/2008/06/30/business/30milk.html (Free
registration required)
Interesting article on a redesign of the common milk jug, its
environmental impact, and the reaction of the consumer.
I'm again reminded that change management is a fundamental part of
Interaction Design.
hi
On Jun 20, 2008, at 2:53 PM, Adam Connor wrote:
Anyone worked with XForms, or even better Lotus Forms for creating
XForms? Anything to be aware of? Major obstacles in terms of UX?
Funny you should ask.
I just read up on XForms and Lotus Forms (formerly IBM Workplace
Forms) formerly kno
Is anybody aware of any statistics on what percentage of web users install
browser toolbars, and on average how many?
A google search did not yield any useful info.
Thanks.
Eva Kaniasty
http://www.linkedin.com/in/kaniasty
Welcome
Hi Petra,
Realizing that users pave their own paths through an application is a
significant milestone in maturing towards sound design.
Applications/sites are usually designed around an *idealized* path through
the application, but the real paths users take often do not match the
idealized. You s
I just wish all online banks had the features of mint.com does. Being
able to break down spending and bills into nice pie charts and such.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=30833
For personal banking USAA does a great job (usaa.com). As a bank that
serves the military community and their families they only have one
branch in San Antonio, TX. Everything else is done online, over the
phone, and by mail. Since this has been their business model from day
one they have a very ca
Web Designer
Princeton NJ
Dow Jones
Full Time
As a Web Designer you'll work alongside our user experience architects
and technology teams to bring concepts to life. The ideal candidate
should have experience with "information design" (think NYTimes.com not
Brand.com) and have a strong grasp of
User Experience Architect
Princeton, NJ
Dow Jones
Full Time
Great opportunity to lead the user experience of our new financial
services group. This individual will partner with our business and
technology teams to conceptualize, design and prototype applications for
the financial industry. This ro
Garanti Bank of Turkey as an absolute answer for your question. You can do
any operation you can think of. And its the easiest online banking
experience selected by user comments.
Its winning European online banking award for last 5 or 6 years too.
You can enter the demo version from the top righ
I seem to remember that in an earlier post Robert mentioned that users will
not always utililse an application as expected, for example, using a wiki as
a project management tool.
When our company got a Confluence wiki I initially considered creating a
space for a group of users but decided agains
What's the security on that? Probably not FDIC insured.something
else instead?
On Jun 29, 2008, at 2:21 PM, Susan Dybbs wrote:
Mint.com has excellent budgeting and financial planning tools. The
site make money management a pleasure: nice aesthetics and
interactions combined with useful f
There's a relatively unknown New Zealand-based site called xero.com that's
pretty good from an overall UI design and usability sense. It's not a bank
site per se, but an online accounting site that uses the customer's
transaction information through bank feeds. Their online demo is pretty good
too,
Hello All,
First, apologies for the cross post on this and the IAI list. I'm hoping to
reach as many people as possible with a survey about Children and the Web.
Here's the story:
I'm currently working on a project for a new children's website for the BBC.
The site, focused on children between t
Thanks to everyone who participated in the survey. You can view the
high-level, quant results here:
http://tinyurl.com/4hgq3q
I'll discuss the findings in detail at the upcoming Design
ResearchConference as part of my presentation on research
technologies, and will post that presentation subseque
Hi Dave,
Martin, are you "self taught" and want to catch up?
>
I'm just starting out, transitioning from technical writing to IxD. (And
what I'm learning about interaction design and design in general is
self-taught thus far.) I just want to make sure that I'm not missing
anything important :)
I
Oh! I had to find an industrial design studio to work in. (sorry,
forgot that part). -- dave
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=30515
W
Martin, are you "self taught" and want to catch up? or are you the
type of person who only learns on their own? (I looked this up @
m-w.com b/c I never saw the term before. Nice!)
I think one of the main principles I see in this thread is that you
can't Self Teach design. Yes, you can learn theory
Jonas Lowgren has a great resource up at
http://webzone.k3.mah.se/k3jolo/idBookshelf/
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=30515
Welcome
Another good example is Gmail's experimental 'Mouse gestures' feature.
Unfortunately the way it's been implemented means the browser's
contextual menu can no longer be used – hopefully they'll fix this.
--
Regards,
Danny Hope
http://yandleblog.com/
07951 828 312
_
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