I have basically found those "chat" things for "customer service" to be
excruciating from pretty much ANY company that I try.
The fact that they are physically just so *slow* is bad enough (perhaps taking
tranquilisers before logging slow your mind to the pace better),
but usually the poor people
Colleagues,
A client is seeing the following problem:
- FrameMaker 12, fully patched, Windows 7, full Acrobat.
- Document uses Helvetica font. Font pane shows all document fonts are
available and in use (i.e., FrameMaker is not substituting any fonts).
- File>Save as PDF -- FrameMaker docume
Sounds like you need get a license for Helvetica that allows you to embed it in
PDFs. Perhaps the font was purchased so long ago that it didn't have that
option.
Craig
> Date: Fri, 24 Oct 2014 11:13:19 -0400
> From: a...@groupwellesley.com
> To: framers@
On 2014-Oct-24 11:13 AM, Alan Houser wrote:
Colleagues,
A client is seeing the following problem:
- FrameMaker 12, fully patched, Windows 7, full Acrobat.
- Document uses Helvetica font. Font pane shows all document fonts are
available and in use (i.e., FrameMaker is not substituting any font
Yeah, check the font folder and see that Helvetica is actually
installed, and installed properly. Windows hides information, list the
files at the command line or use a third-party file browser. I had a
problem a couple of years ago where one of the two files (.pfb and
.pfm) required for an old Pos
Adding to Stuart's answer, if this is a situation where Windows is
reading a printer-resident version of Helvetica from a Postscript
printer-- rather than using a font that is actually installed on the
computer--, the situation is usually easily fixable. The printer
installation disk should con
When mysterious problems with fonts occur, it can also be considered to
delete the Windows Font Cache file, so that all font informations are
(correctly) rebuilt with the next system start.
==> http://www.ehow.com/how_7197467_rebuild-font-cache.html
It is very strange that the FM display is
I'm glad someone else had a clearer recollection than I did of the PostScript
Helvetica problem. I remember having to follow our corporate help desk's
recommendation to uninstall the PostScript version of Helvetica to fix some
issue that I don't remember the details of, but that I seem to recall
Mike Wickham said:
... Helvetica from your computer-- or replace it with the OpenType version.
I am curious as to how to get hold of [newer] OTF versions of Helvetica (and
some other old Adobe fonts that I use - like Caslon Expert) without having to
pay an arm and a leg for it. As I recall, thes
I said:
? As I recall, these fonts (with all variants) are darn expensive.
For example, the current price of the Adobe Helvetic Neue Std Full Family is
$961 in a "package"! ... eek!
http://store1.adobe.com/cfusion/store/html/index.cfm?event=displayFontPackage&code=1766
Z
Helvetica Standard Full Family is $360 for five computers. Single
fonts are $29. adobe.com has PDFs showing which glyphs each font
includes.
http://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-US&event=displayFontPackage&code=1767
On Fri, Oct 24, 2014 at 9:56 AM, Syed Zaeem Hosain
(sye
Robert Lauriston wrote:
> Helvetica Standard Full Family is $360 for five computers. Single fonts are
> $29. adobe.com has PDFs showing which glyphs each font includes.
> http://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-US&event=displayFontPackage&code=1767
Yeah. I saw that ... as w
If you don't want to pay for Helvetica and can't stand Arial, there
are some other free alternatives that come closer.
http://graphicdesign.stackexchange.com/questions/602/visually-similar-alternatives-to-helvetica
On Fri, Oct 24, 2014 at 10:34 AM, Syed Zaeem Hosain
(syed.hos...@aeris.net) wrote
Hi,
I have some pdf files made from Framemaker 11 that show the FM book
filename in the Document Properties window of the PDF (File > Properties).
I also have some pdf files made from Framemaker 11 that show a blank field
in the Document Properties window of the PDF. I can't figure out why some
pd
Thanks! I will take a look at those ...
Z
Robert Lauriston wrote:
> If you don't want to pay for Helvetica and can't stand Arial, there are some
> other free alternatives that come closer.
> http://graphicdesign.stackexchange.com/questions/602/visually-similar-alternatives-to-helvetica
Hi Linda,
as far as I remember, this behaviour is set in the PDF distiller
profile. In the advanced options you may try to activate / deactivate
DSC comments.
Another way of defining document properties is via pdfmark. This can be
defined in each document or only in one document for the whol
Adobe offers the Helvetica Std OpenType package (roman, oblique, bold, and bold
oblique) for 5 users for $99.00, which might be a hand and a foot, but hardly
an arm and a leg.
See
http://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-US&event=displayFontPackage&code=1424
Of course, i
Linda,This can be done in one of two ways. Of the two, in my opinion, the first
is the better choice:1. In Framemaker, with the book selected, select File >
File Info and fill in the boxes there (same is true for Word documents).2. In
Acrobat, select File > Properties.The first choice sets the p
I'm using Frame12.0.1 (can't update to 12.0.2 or 12.0.3; waiting for
Adobe Tech Support help). Suddenly (after trying unsuccessfully to
update to 12.0.2) I can't print multiple files in a book. Frame
crashes. I have always (16 years) used the "print to .ps and distill"
method with no problems.
I can see you're upset, Dave...
> -Original Message-
> From: framers-boun...@lists.frameusers.com [mailto:framers-
> boun...@lists.frameusers.com] On Behalf Of Davis, David
> Sent: Friday, October 24, 2014 12:49 AM
> To: framers@lists.frameusers.com
> Subject: Subject: OT: OMG . . . Wonder
FM 9 Version: 9.0p255
Unstructured
OS: Windows 7, 64 bit
Okay, after repairing, then reinstalling Frame 9 and Acrobat (which I actually
updated to CC Acrobat XI) I was still getting constant crashes when trying to
create PDFs using either method.
I had previously tried removing a few graphics
FM 10
Win 7
All,
I was just working in a book that I created about a month ago. I created a
PDF, found some things that needed fixing, edited a couple of files (not the
one at issue), updated the book, found a bad x-ref, then found that the file
the x-ref went to is gone. I mean completely gone
Gary Zimmerman wrote:
> I can see you're upset, Dave...
ROFL ... good reference! :)
Z
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Maybe more info will ring a bell with someone.
I “rebuilt” a Visio file, replacing the existing imported PNG with a fresh
copy. The I saved it as a PDF and reimported it by reference.
This time the Print Book… process didn’t crash, but it just seemed to spin its
wheels when it got to the page w
We had that happen using FM 10 also. The best I could figure out from
information I gleaned from Microsoft and Adobe, it was a peculiar reaction
between the OS and FM. Never had the problem after we went to 11 or 12.
> On Oct 24, 2014, at 19:12, Linda Gallagher wrote:
>
> FM 10
> Win 7
>
>
Fred, thanks for the links (see at the end of this post).
Separately to all: please pardon the long-winded OT stuff here! So, feel free
to skip reading this ...
Also, please pardon (or enjoy?), some comments/rants (below) from this old
grouch. I was exploring the Adobe web site for fonts and do
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