While I have no solution in place, I have looked into this a bit for a
client.
It appears that unless some one rights an app, the way to do this will be
using the copy all account combined with Imail rules to copy all into a mail
box. Then you can do a couple of different things. 1 is to use the
All,
I have been using iMail since ver. 4.0 or so, and have spent literally
thousands of hours administrating different iMail servers, including ones
that were bought at my recommendation. In the unfortunate event that
ipswitch does not do an immediate about-face on this issue (it HAS happened
The following is
based on information available to me, my observances over the last 3 years, conversations
I have had over the last 2 days with Renee in sales, Jill Jones, David Karp,
David Gregg of dgSoft Internet Services, the various posts and comments on the
list, and my opinions.
Try to look at it with Ipswitch's
eyes:
Ipswitch drops 90% of us existing customers, hoping
that 10% ofus will
upgrade. With the price multiplied by factor ten,
they will have the same
revenue with much less customers, thereby massively
reducingsupport.
Targetting a different market with
Are you kidding? The ONLY clamoring going on right now is looking for a
replacement and I've found one that looks VERY promising. There's no debate
about it ... if Ipswitch is determined to stick with this pricing model they
WILL lose many customers.
Larry Craddock
-Original Message-
Check this out ... http://www.smartmax.com/mailmax.aspx
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Che Vilnonis
Sent: Monday, October 25, 2004 1:06 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Collaboration is now available :(
So, what other
Hello
Has anyone experienced problems with the Swedish and German letters Ä and Ö
in KillerWebmail 4.03.
Our foldernames doesnt seems to work in KWM
We run IMAP and Imailserver 8.13
Yours sincerely,
Mikael Arvidsson, Sweden
To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
Well said! The reputation suffers.
/mike
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]Sent: den 27 oktober 2004
10:31To: [EMAIL PROTECTED]Subject: [IMail
Forum] Marketing vs. Ethics
Try to look at it with Ipswitch's
eyes:
Ipswitch drops 90% of us
Someone should really buy out the existing owners, put in
some extra cash to get some more (needed) features and developfor instance
a WebMail GUI like the one for SmarterTools (http://www.smartertools.com/Products/SmarterMail/Demo.aspx).
Keeping the originally pricing structure,
then it
Mikael,
Yes, we do experience the very same problems with KWM 4.03.
There are other problems with international character sets as well.
I found that attachment filenames with äöü (umlauts) are working
with Classic Webmail templates - which are included in IMail v8.13.
You might give it a try if it
Jill: You are spinning out of control. You don't understand or refuse to
acknowledge the issue here. When our current SAs run out, we are out of
luck unless we cross-grade. We can't renew our SAs for the IM standalone!!!
-
Tom Pepper
Sharp Communication, Inc.
3403 Governors Drive
I found ModusMail very impressive in the papers.
Also won some awards from WindowsITPro and
others.
www.vircom.com
Regards
Andres.-
- Mensaje original -
De: Larry
Craddock
Para: [EMAIL PROTECTED]
Enviado: miércoles, 27 de octubre de 2004
06:43
Asunto: RE:
We use Trend Server Protect which scans everything in real time. It works
fine and quarantined 321 virus emails in the past 12 hours J
The question though, is that perfect, good, or bad? :)
If you had 321 viruses (and/or E-mails with mailserver AV vulnerabilities)
sent to you, I'd call it
John.. one of the best posts ever. Excellent comprehensive
work putting all the facts (objective and subjective together). I hope Ipswitch
read it.
Luis Arango
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of John Tolmachoff (Lists)
Sent: Wednesday, October
I believe that Ipswitch should give you at least 50% of your money back. I
am very sorry to read this post.
It is my opinion that you can continue using 8.13 for a while. It is a nice
product if you need it as a good MailServer solution (no collaboration with
Outlook).. and for antivirus and
Title: Getting facts on this straight before speaking to boss
Jill,
Just a suggestion, but "many of the concerns"
posted have been about price and Ipswitch's choice of tactics, not crossgrading.
I'd take replies like this off list. Otherwise it looks like your blowing off or
ignoring the
Support pretty much comes from this list (from other users).
Exactly! Support is not something IPSwitch is even vaguely familiar with!
Jim W. Bruner
Network Admin.
CDB Software, Inc.
11200 Richmond Ave. Suite #500
Houston, Texas 77082
281.920.3305
www.cdbsoftware.com
-Original
Here's another data point from someone who cannot justify the conversion:
1.) The price differential pays for the labor to switch to a competing
product in the initial conversion.
2.) I don't know who Ipswitch surveyed, but they are surveying the
wrong people. The new bundled product
I had pretty much the same conversation with
Caitlin yesterday. Although I did understand some of the logic, I didn't
always agree with it. I suggested that a better way to go would have been
to continue with IMail and make available Collaboration Suite to those that
Ipswitch claims is
Title: Moving Away; Active Directory support
Like many here, I'm beginning to plan a move away from Imail. One feature that I haven't seen talked about that I use is the integration with a Windows domain. I know many people here are providers, but we are not. We're a small company, 70 - 100
John,
Thank you very much for taking the time to put this information
together. This is information that all IMail customers needed to see.
-Scott
At 04:12 AM 10/27/2004, John Tolmachoff \(Lists\) wrote:
The following is based on information
To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
It's not difficult at all. Did you
see Merak's migration steps? Not only are you performing a seamless
migration, but you're performing an audit also. Audits were horrid to do
in IMail. Merak also provides a migration tool. I haven't tried the
migration on my test box but I'm interested in
Agree on this...although it may be coincidence that our renewal came at
just about the same time that this all started happening.
I'll be discussing with my management today the option of persuing a
refund on our SA. We have no need for collaboration features in the
service we offer so really we
Title: Getting facts on this straight before speaking to boss
If this new ICS package is running on a
version of IMail we currently have a service agreement for how can they charge
us for the ICS package? I'm running 8.13, if the engine under the ICS
package is 8.13 with the other
We bought Imail server this August and feels the same as Laurent. This is so
uncool. Not really a company to trust on in the future.
Ipswitch: Don't count on any more customers in Europe.
/mike
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of FreeSoft
On Wednesday, October 27, 2004, 8:17:04 AM, Mike wrote:
MN Here's another data point from someone who cannot justify the conversion:
MN1.) The price differential pays for the labor to switch to a competing
MN product in the initial conversion.
MN2.) I don't know who Ipswitch
Well well...
Only speaking on my own here but, with this new turn from Ipswitch
it became much easier to get the manpower to switch to another
platform. A wish we have had for a long time, but this list and
Scott's exceptional good customer care has hold us back.
You know what you have but not
We have also been investigating e-mail archiving. Other than the stop-gap
solutions mentioned, the only real solution that has present itself has been
to move to Exchange and use one of the numerous products that is written
specifically for Exchange e-mail archiving purposes. This ICS
I have to migrate a mail server with Imail users in a domain configuring on Postfix
(Linux Sever).
I have read that the application call Externalizer convert Imail user in a database
access or Microsoft SQL Server database. It
work correctly?
There is a different metod to conver the users?
Title: Getting facts on this straight before speaking to boss
No. Unfortunately. If they upgrade the 8.13 to
8.14 then you get the Imail only upgrade. Because the other features are
part of a "new product" you have no right to use them. That's how
they get you.
From: [EMAIL PROTECTED]
Langston, Cale wrote:
It's not difficult at all. Did you see Merak's migration steps? Not
only are you performing a seamless migration, but you're performing an
audit also. Audits were horrid to do in IMail. Merak also provides a
migration tool. I haven't tried the migration on my test box but
Title: Message
Adolfo, i did change also that, and it didnt work.
Thats why i tooked the hard road!
Thanks!
- Original Message -
From:
Adolfo Justiniano
To: [EMAIL PROTECTED]
Sent: Tuesday, October 26, 2004 8:40
PM
Subject: RE: [IMail Forum] PROBLEM SOLVED
Title: Moving Away; Active Directory support
Glenn,
since you are in the targeted focus market of ICS, I am curious as to your/your
companys decision to switch.
For you, the cost to upgrade to ICS is $1495
($1295 if BitDefender as AV is fine) which can be considered as reasonable for
Panda Consulting S.A. Luis Alberto Arango wrote:
Here my two cents about the new product and why I would be very hesitant to
buy it.
Here the features of what the collaboration suite offers and my thoughts.
5.Calendar and Address Book sharing with Microsoft OutlookR
1. Per Jill, the majority of cost for Imail support was in direct phone
support to the ISP market.
2. Per Jill, the SAs that were purchased as well as purchases of Imail and
its associated products did not cover the cost of continuing development and
support.
A better marketing survey would
I have heard that Black Ice can be set up to detect/ban things like
thisHopefully someone here has more experience with it and can help with
the setup as I can't
Eric S
- Original Message -
From: Kelly Britt of Need A Dot Com? [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday,
What logs do I use to determine who is using the web calendar?
To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
Title: Moving Away; Active Directory support
What is the price for renewing an agreement each year
though?
Perhaps you're right, but these features I simply do not
need. I'll do fine more research, perhaps even a trial, but there are
other issues as well. IMail's spam has, at least to me,
Title: Moving Away; Active Directory support
Im
in the same boatjust more users. Kerios the only one Ive
found so far. Im interested if anyone knows of any others. http://www.kerio.com/kms_active_dir.html.
Todd Histed
Network Technician
Essexville Hampton Public Schools
313 Pine
Pete, you just summed up a growing sense of humor at all of this
nonsense...Bravo!
Darin.
- Original Message -
From: Pete McNeil [EMAIL PROTECTED]
To: Mike Nice [EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004 8:53 AM
Subject: Re[2]: [IMail Forum] Why I won't buy new collaboration
If you just search 'Personal.dat' in your mail storage folder you'll get a
list. That is where the calendar data is stored.
-Original Message-
From: Langston, Cale [mailto:[EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004 8:37 AM
To: '[EMAIL PROTECTED]'
Subject: [IMail Forum] Web
Looks good, but I don't see that is support SMTP Authentication, which would
be a requirement in our environment. Another nice to have feature is TLS
support. We already have both of these in our Linux/Postfix environments.
Bill
- Original Message -
From: Larry Craddock [EMAIL
I think Kerio supports complete AD integration.
--- Glenn Bullion [EMAIL PROTECTED] wrote:
Like many here, I'm beginning to plan a move away from Imail. One feature
that I haven't seen talked about that I use is the integration with a
Windows domain. I know many people here are providers,
Looks good, but I don't see that is support SMTP Authentication
and, at a minimum, with CRAM-MD5. SMTP AUTH plain is stupid.
I bet, with no pleasure at all, that people will appreciate just how solid
basic IMail is as they try to migrate to 2nd and 3rd tier products that
Imail has beaten
a.. SMTP Authentication (login)
with necessary detail/gotcha of CRAM-MD5 ?
Not sure about TLS, but did not see it.
If they have gone to the trouble of providing TLS in their product, it will
be on their features list.
Len
_
Hmmm...we should use either a much more expensive product or a free product,
but not something in the middle? While you are probably entirely correct
regarding these particular products, the logic seems a bit inconsistent.
Basically anyone should do the research, their own testing (preferably
If it ain't broke, don't fix it. Don't cut off your nose to spite your
face (or Ipswitch).
Only one problem Len, my IMail 7.15 has been and continues to be
broken. I have SMTP service hangs up to 6 times a week sometimes.
Customers are complaining and it is becoming a major hassle. I am
not
We have approximately 6500 users and the calculator Kerio provides for
cost calculations gives a cost of over $18,000!
https://secure.kerio.com/order/calc.html?lang=en
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Les Freeman
Sent: Wednesday,
export the database to a Microsoft access DB on windows, then save the
tables in access as CSV files, manually create the tables in mySQL (I
know, it's a pain!) then import.. thats the only way I found to do it.
On Wed, 2004-10-27 at 13:12, Pasquale Viscione - Dial S.p.A. wrote:
I have to
Ive actually looked into that more
since this last post and I think you are right, looks like a snap to make the
change.
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Langston, Cale
Sent: Wednesday, October 27, 2004
5:27 AM
To: '[EMAIL PROTECTED]'
Subject: RE:
I have to say thanks to Len and his IMGate, I just got my IMGate server up
last week and it's made a BIG difference in my users' perception of IMails
web interface speed. I also cut WAY down on the IMail servers resource
usage. I'm going on the way and see approach; I think I could get another
It was mentioned that Imail was meant to be a 20 min startup to
completion. There has to be a number of small businesses where email is
critical and cost is equally important. A small business can not afford to
have resident staff or an outside supplier to service their software. For
Have you tried IMGate to filter the incoming mail and off load your IMail
server? It helped me A LOT! :)
Christopher Checca
Packard Transport, Inc.
IT Department
24021 South Municipal Dr
PO Box 380
Channahon, IL. 60410
815 467 9260
815 467 6939 Fax
[EMAIL PROTECTED]
www.packardtransport.com
How can I change the POP port in IMail? Have a cable
provider that is now blocking 110 also.
Good points Mike, and a much more logical approach IMKO
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil
Sent: Wednesday, October 27, 2004 5:54 AM
To: Mike Nice
Subject: Re[2]: [IMail Forum] Why I won't buy new collaboration suit yet
On
My guess is that you will be able to find some great deals on abandoned
Imail 8.1x very soon :)
Good point though Len, I figure that I have a long time to think it over and
shop for another solution, since my SA was just renewed. So I'm not in any
hurry, but I am already looking for alternatives.
Hmmm...we should use either a much more expensive product or a free product,
but not something in the middle? While you are probably entirely correct
regarding these particular products, the logic seems a bit inconsistent.
no, because what is in the middle is probably weaker than Imail, which is
Although I have not personally used this product, I know someone that does
and they are very happy with it.
http://www.altn.com/ - MDaemon
MDaemon Pro Unlimited User $1,980.00
Todd Bierbaum
IT Manager
BankTrust
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
This one looks interesting do they have an option to import IMail
users/mail.
Larry Craddock wrote:
Check this out ... http://www.smartmax.com/mailmax.aspx
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Che Vilnonis
Sent: Monday, October 25, 2004 1:06
You just need to create a registry value and restart the POP3 service.
http://support.ipswitch.com/kb/IM-20020729-DM02.htm
Have a good one,
Christian
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeffery Rehm
Sent: Wednesday, October 27, 2004 11:26
First, iwebcal shares its log settings with the iwebmsg service. So, assuming that
iwebmsg is using W#YYMMDD.log, check
W11YYMMDD.log (W1120041027.log for today). You will see the UID and IP of users when
they authenticate.
Have a good one,
Christian
-Original Message-
From: [EMAIL
Do you have a firewall? If not, you may need
to use one of the port mapping utilities mentioned on this list in the past 6
weeks or so. Might want to check the archive.
Darin.
- Original Message -
From: Jeffery
Rehm
To: [EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004 11:25
export the database to a Microsoft access DB on windows, then save the
tables in access as CSV files, manually create the tables in mySQL (I
know, it's a pain!) then import.. thats the only way I found to do it.
The various targets of IMail exporting seems like a good opportunity to
learn a
If it ain't broke, don't fix it. Don't cut off your nose to spite your
face (or Ipswitch).
Only one problem Len, my IMail 7.15 has been and continues to be
broken. I have SMTP service hangs up to 6 times a week sometimes.
Customers are complaining and it is becoming a major hassle. I am
not
How can I change the POP port in IMail? Have a cable provider that is now
blocking 110 also.
wow, which nutcase cable provider is that?
see list archives for windows port re-directors.
you have still to listen on 110 while adding pop listening on another port
Len
FYI. I just talked to Customer (no)service and they said we could
return (even activated) sa contracts if less than 30 days old. Just got
my ball rolling back to them through my source (BTW, for me that is Tech
Data, no problem even at the distributor level).
I will not be moving immediately to
There is no doubt that postfix is the best MTA and IMGate uses that,
however, some people may be looking for a one stop solution on a windows
platform. I courage the review of the offerings out there and I hope
they review them in detail as Len, you point out some very good points
below.
Any particular products/versions to be very careful of? You mention one
that sounds like MailMax...
For what it is worth, I had significant stability problems with MailMax when
I inherited a setup about 2 years ago. Feature wise, it didn't light my
fire. Support was reasonably easy to get a
We recently upgraded from version 4.x to 8.x, so i'm not overly upset about
having paid the upgrade and annual fee for a year in spite of all the
hubub. But, i don't know how long we'll continue to use imail after our SA
expires..
We've been having a problem with our imail setup. While we've
Might want to use port mapping in the firewall or a utility instead, though.
That way you can have POP listening on port 110 AND another port of your
choice.
Darin.
- Original Message -
From: Christian Lawson [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004
We're planning on a fresh server with SmarterMail and will add new domains
to that and export the old ones over as needed. Once we have them all moved
over we can redeploy the old server with smartermail as well. IPSwitch is
basically telling us to move on so that's what we'll be doing.
How can I change the POP port in IMail? Have a cable provider that is now
blocking 110 also.
Don't change it.
Specifically, the cable provider is banning POP3 access. Doing something
to allow the user to bypass it will be assisting the customer in violating
their (implied?) TOS. That's not
We've been having a problem with our imail setup. While we've been
able to get anti-spam working on our our IP domains, we have not
been able to get it to work with our ip-less (virtual) domains.
Ip-less virtual domains (all domains are virtual in IMail parlance,
JFTR) do not have
- Original Message -
From: Jeff Reinhardt [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004 08:14
Subject: Re: [IMail Forum] Collaboration is now available :(
If it ain't broke, don't fix it. Don't cut off your nose to spite
your
face (or Ipswitch).
Only
Probably one good exercise for this list would be to make a detailed Imail
features list and use that as first level elimination of the others.
This is only part of the story. You would also need to create a detailed
feature list for each of the other products so you can see what IMail is
We might be missing something here. If you wanted to sell a company you
might want to inflate the projected income and decrease the costs. Looks
good on paper.
Bill Foresman
Matrosity Hosting
www.matrosityhosting.com
Office: (850) 656-2644
-Original Message-
From: [EMAIL PROTECTED]
Well that's poor. It should be non-reversable. All my password code is.
Lucky for the conversion effort, tho.
Dan
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Pat Hastings
Sent: Tuesday, October 26, 2004 7:34 AM
To: [EMAIL PROTECTED]
Cc: [EMAIL
no, because what is in the middle is probably weaker than Imail, which
is at the top, the reason it's been the market leader for Windows
integrated mail software for years.
That WAS certainly the case. However I think Ipswitch got too complacent
and the competition was hungry. Looking at the
hearing real-world experience with alternative products.
Sure, so go follow the mailing lists and list archives for the other
products, can't get much more real world and immediate than that.
Since all mail servers have lost/won clients from other products, I'm sure
there are Imail users in
At 12:53 PM 10/27/2004, you wrote:
Sandy,
Thanks for the reply..
I understand that about the ip-less domains. I think the ip-full settings
are correct. other ip-full domains which use the primary-host settings are
having their email filtered, but the ip-less ones are not..
The ip-full domains
But in this case the *only* reason to block port 110 is to block
POP3 access (it's impossible to do anything other than retrieve
E-mail addressed to you via POP3).
Or submit using XMIT. But this would be a very strange defensive
tactic, since XMIT submission is akin to SMTP
the ip-full (non-primary domains) are being run through the
anti-spam, the ip-less ones are not.
Let's look at this outside of the logs, since that's not where the
IP-less domains take direct anti-spam action. If a message comes in
for an IP-less domain through an IP-ful
Len,
I have a box I could setup right away but I would only have 4 drives in
it, so how should I configure it with 4 drives? RAID 5 with 3 containers
for system, log/spool, and mailboxes? or what do you recommend?
Jeff
- Original Message -
From: Len Conrad [EMAIL PROTECTED]
To: [EMAIL
Hi,
Imail 6.06...never hangs up.
Thanks,
Andrew Baldwin
[EMAIL PROTECTED]
http://www.thumpernet.com
315-282-0020
Wednesday, October 27, 2004, 11:14:00 AM, you wrote:
If it ain't broke, don't fix it. Don't cut off your nose to spite your
face (or Ipswitch).
Only one problem Len, my IMail
- Original Message -
From: Dave Riddle [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004 10:10
Subject: Re: [IMail Forum] Collaboration is now available :(
no, because what is in the middle is probably weaker than Imail, which
is at the top, the reason it's
Only one major problem: the discovery of a single buffer overflow bug can
render your system useless overnight. It generally takes time to plan a
move to an alternate mail server. Once there's no chance of support you're
hosed if someone publishes an exploit.
Other than that if your
I'm also putting SmarterMail
through it's paces. I just did the migration from IMail v8.13 to
SmarterMail v2 with the migration tool they provide and it brought it over
successfully. I even used IIS instead of their proprietary engine and
everything looks great. I'm going to load test it
create a batch file name getpassword.bat, copy this code into the batch file
echo off
c:
cd passScript
cscript getimailpassword.vbs %1 %2
c:
create a vbs file name getpassword.vbs, copy this code into the vbs file
option explicit
dim WshShell, objArgs, domain, username, passwordEncrypted,
I have a box I could setup right away but I would only have 4 drives in
it, so how should I configure it with 4 drives? RAID 5 with 3 containers
for system, log/spool, and mailboxes? or what do you recommend?
his has been beat to death here.
raid5 is slow vs raid1, so if you insisted on RAID,
Bill,
have you tried Smartermail migration tool? In our lab it worked, pretty well
too.
PV
- Original Message -
From: Bill Foresman [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004 12:37 PM
Subject: RE: [IMail Forum] Collaboration is now available :(
We're
At 01:37 PM 10/27/2004, you wrote:
the ip-full (non-primary domains) are being run through the
anti-spam, the ip-less ones are not.
Let's look at this outside of the logs, since that's not where the
IP-less domains take direct anti-spam action. If a message comes in
for an
Title: Getting facts on this straight before speaking to boss
Hi Bryan,
The service agreement prices include the AV
subscription renewals as well as service on the components in the ICS bundle
(which in the case of the ISP/EDU bundle is IMail, KWM and AV). There is
one typo in the list
Other than that if your product is orphaned it may well work for a while,
although it won't let you be on the leading edge.
It's already a bit behind
in areas such as SPF, front end RBL and dictionary attack prevention.
But my recommendation of putting IMGate in front of (orphaned) Imail
Dear forum folks:
I just wanted to step in and set straight a handful of misconceptions I've
been seeing here.
1. You have to purchase Ipswitch Collaboration Suite to get IMail updates
Not true. If you have a service agreement for IMail, you will receive all
the updates to IMail for as long as
Title: Message
Personally, I think we've called support three times in 4 years of being
a customer because this list provides quicker response. The ONLY reason we have
paid for the SA is for upgrades. I think you should continue the at two
levels:
$495
for software renewals + email support
Title: Getting facts on this straight before speaking to boss
I would be happy if you offered IMail Service
Agreement and IMail as a stand alone product wouldnt a fair
price be around $1000.00 a year?
Christopher Checca
Packard Transport, Inc.
IT Department
24021 South Municipal
You have to purchase Ipswitch Collaboration Suite to get IMail updates
Not true. If you have a service agreement for IMail, you will receive all
the updates to IMail for as long as the agreement is in force
Not Entirely True. Once your current service agreement for IMail ends, and
it's time for
Here the features of what the collaboration suite offers and my thoughts.
5.Calendar and Address Book sharing with Microsoft OutlookR
-
The feature we all want to see.
Who sez? I'm not at all interested. Have you been
Title: Getting facts on this straight before speaking to boss
Hello Jill.
As I stated in my report, I feel a 2
tier SA would be best. First SA is for upgrades/updates and would say $250 per
year. A support SA would be say $750 per year. If some one did not want the
support SA, a per
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