[MacGroup] insight/twc

2014-08-26 Thread Harry Jacobson-Beyer
How much longer do twc users have before they have to change their email 
address from usern...@insightbb.com to usern...@twc.com?

I have a friend who won’t use the twc.com?

thanks.

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Re: [MacGroup] insight/twc

2014-08-26 Thread John Stone
Several months ago.

On Tuesday, August 26, 2014, Harry Jacobson-Beyer harr...@me.com wrote:

 How much longer do twc users have before they have to change their email
 address from usern...@insightbb.com javascript:; to usern...@twc.com
 javascript:;?

 I have a friend who won’t use the twc.com?

 thanks.

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Re: [MacGroup] insight/twc

2014-08-26 Thread John Stone
He can create one using gmail, yahoo, hotmail, etc.


On Tuesday, August 26, 2014, Harry Jacobson-Beyer harr...@me.com wrote:

 How much longer do twc users have before they have to change their email
 address from usern...@insightbb.com javascript:; to usern...@twc.com
 javascript:;?

 I have a friend who won’t use the twc.com?

 thanks.

 ___
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 MacGroup@erdos.math.louisville.edu javascript:;
 http://www.math.louisville.edu/mailman/listinfo/macgroup



-- 
U-2  SR-71 web page

http://www.blackbirds.net

Those who would give up essential liberty to purchase a little temporary
safety deserve neither liberty nor safety -Benjamin Franklin

Read the Constitution - It's Interesting!
http://www.law.cornell.edu/constitution/constitution.overview.html

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Re: [MacGroup] insight/twc

2014-08-26 Thread Ed Wiser
Charter communications bought the local contract for cable. In the twc and 
comcast merger. —
Sent from Mailbox

On Tue, Aug 26, 2014 at 6:21 PM, Harry Jacobson-Beyer harr...@me.com
wrote:

 How much longer do twc users have before they have to change their email 
 address from usern...@insightbb.com to usern...@twc.com?
 I have a friend who won’t use the twc.com?
 thanks.
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Re: [MacGroup] insight/twc

2014-08-26 Thread John Robinson
Ed, 

What do you think about this, a good deal for us or not so good?

John


On Aug 26, 2014, at 6:38 PM, Ed Wiser wisero...@gmail.com wrote:

 Charter communications bought the local contract for cable. In the twc and 
 comcast merger. 
 —
 Sent from Mailbox
 
 
 On Tue, Aug 26, 2014 at 6:21 PM, Harry Jacobson-Beyer harr...@me.com wrote:
 
 How much longer do twc users have before they have to change their email 
 address from usern...@insightbb.com to usern...@twc.com? 
 
 I have a friend who won’t use the twc.com? 
 
 thanks. 
 
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Re: [MacGroup] insight/twc

2014-08-26 Thread Anne Cartwright
I think it means that the insightbb and/or tac will be changing to something 
else. See news item April 28, 2014

http://www.wdrb.com/story/25368841/charter-to-be-louisvilles-cable-provider-following-comcast-twc-merger

Anne Cartwright




On Aug 26, 2014, at 9:41 PM, Harry Jacobson-Beyer harr...@me.com wrote:

 So what does this mean for people with insightbb.com users?
 On Aug 26, 2014, at 6:38 PM, Ed Wiser wisero...@gmail.com wrote:
 
 Charter communications bought the local contract for cable. In the twc and 
 comcast merger. 
 —
 Sent from Mailbox
 
 
 On Tue, Aug 26, 2014 at 6:21 PM, Harry Jacobson-Beyer harr...@me.com wrote:
 
 How much longer do twc users have before they have to change their email 
 address from usern...@insightbb.com to usern...@twc.com? 
 
 I have a friend who won’t use the twc.com? 
 
 thanks. 

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Re: [MacGroup] insight/twc

2014-08-26 Thread Harry Jacobson-Beyer
Thanks.
On Aug 26, 2014, at 11:41 PM, Anne Cartwright cartw...@aye.net wrote:

 I think it means that the insightbb and/or tac will be changing to something 
 else. See news item April 28, 2014
 
 http://www.wdrb.com/story/25368841/charter-to-be-louisvilles-cable-provider-following-comcast-twc-merger
 
 Anne Cartwright
 
 
 
 
 On Aug 26, 2014, at 9:41 PM, Harry Jacobson-Beyer harr...@me.com wrote:
 
 So what does this mean for people with insightbb.com users?
 On Aug 26, 2014, at 6:38 PM, Ed Wiser wisero...@gmail.com wrote:
 
 Charter communications bought the local contract for cable. In the twc and 
 comcast merger. 
 —
 Sent from Mailbox
 
 
 On Tue, Aug 26, 2014 at 6:21 PM, Harry Jacobson-Beyer harr...@me.com 
 wrote:
 
 How much longer do twc users have before they have to change their email 
 address from usern...@insightbb.com to usern...@twc.com? 
 
 I have a friend who won’t use the twc.com? 
 
 thanks. 
 
 
 ___
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 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup


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[MacGroup] insight

2013-03-21 Thread Marta Edie
Is anybody in our group working for Insight? I would appreciate an email giving 
me your phone number or call me at 502 937 2980. I would much appreciate it.
Marta


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Re: [MacGroup] insight

2013-03-21 Thread John Stone
Marta,

Hi, what is the issue?

John Stone

On Thursday, March 21, 2013, Marta Edie wrote:

 Is anybody in our group working for Insight? I would appreciate an email
 giving me your phone number or call me at 502 937 2980. I would much
 appreciate it.
 *Marta*



-- 
U-2  SR-71 web page

http://www.blackbirds.net

Those who would give up essential liberty to purchase a little temporary
safety deserve neither liberty nor safety -Benjamin Franklin

Read the Constitution - It's Interesting!
http://www.law.cornell.edu/constitution/constitution.overview.html

Blog: http://johnsstone.tumblr.com/

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Re: [MacGroup] Insight Update

2013-01-24 Thread J. Blake
 First I want to thank you all for the input. I listened to everything 
you said.


Tuesday Insight came as expected. It turns out the DVR box was fine. I 
had been given the wrong remote.


During the week, I did a ton of research. I have to admit that, though 
Insight makes me pull my hair out, it still provides pretty good 
service. So, there it is. I'm still with Insight (for now:-).


This is a great group. Thank you all so much for your advice and support.

Jane

On 1/22/13 9:22 AM, Wiser, Ed wrote:


A smart phone requires a data connection. This requires that you pay 
for the connection monthly.


AtT is the only carrier in our area that does both land lines and 
cell phones .


I just use a separate WiFi router and turn off the one in insight's box.

We later had to have it put in but that being said we have also had 
troubles with ATT. I wanted a newer style router N and they kept 
putting me off.


When I did get them back out here a guy that used to work for Insight 
was downing the last guy as we were supposed be upgraded to newer 
cabling which


he had not done.

I also do not understand why I have to have separate internet service 
for my iPhone 3. My 2 years will be up this year and will be looking 
for another provider


as I do not need the newest phone besides this will be mine.

Steve

*From:* Wendi Williams wwilli...@p-s-c.us mailto:wwilli...@p-s-c.us
*To:* macgroup@erdos.math.louisville.edu 
mailto:macgroup@erdos.math.louisville.edu

*Sent:* Monday, January 21, 2013 10:49 AM
*Subject:* Re: [MacGroup] Insight


That's an excellent post, Jonathan! I believe we can make the world a 
more pleasant place by putting ourselves in others' shoes.


That said, I have had my grumbles with Insight as well. What gets me 
every time is that any time you call to report that your internet 
service is down, they think it's an opportune moment to try to sell 
you their phone service!


Still, I like Jonathan's outlook about giving others the benefit of 
the doubt. And I,too, truly appreciate all the knowledge and insights 
this group offers!


Wendi


 From: Jonathan Fletcher li...@fletcherdata.com 
mailto:li...@fletcherdata.com

 Date: January 21, 2013 1:33:04 AM GMT-05:00
 To: macgroup@erdos.math.louisville.edu 
mailto:macgroup@erdos.math.louisville.edu

 Subject: Re: [MacGroup] Insight
 Reply-To: Topics related to Apple and Macintosh computers 
macgroup@erdos.math.louisville.edu 
mailto:macgroup@erdos.math.louisville.edu



 On Jan 21, 2013, at 12:31 AM, Suzanne Blake dyby...@insightbb.com 
mailto:dyby...@insightbb.com wrote:


 You might have someone call to make sure your phone isn't sending a 
bizarre message.


 I was going to say that. You might also give them a second number as 
a backup. Have you tried calling your own number from a different 
phone to see what you get?


 That said, I would think if the same thing happened two days in a row 
that Insight ought to have a policy that they go to the address 
anyway. You might just tell them that you have had problems with your 
phone (even if you are sure you haven't) and you would like them to 
disregard their procedures and come no matter what. Just an idea.


 digression

 I don't think ANY business actually intends to give their customers 
bad service. They're just people, and people make mistakes. Man, I 
sure hope that people are forgiving of me when I make mistakes. I'm 
sorry to say that I have been on both ends of such failures. I have 
two ex-wives and too many ex-clients that weren't up to the task, but 
it was definitely NOT because I didn't care about them and wasn't 
trying my darndest.


 Insight has its issues (Not very often for me, though). ATT has 
issues (surprisingly enough, again, not for me). I have heard all 
kinds of bad things about Verizon and their customers. Dish has good 
service (if you're not trying to watch the weather channel in a 
storm). You even hear people ranting and raving about how bad Apple 
customer service is and ironically they are consistently rated the 
best in customer satisfaction. A business can only try and do what 
they can and hope that their customers are understanding when 
misunderstandings or miscommunications or misaligned expectations or 
GASP misteaks happen!


 Yes, Insight has the best product for some people, but that doesn't 
mean you might not be just as happy with ATT. I'll bet there are 
internet consumers in Chattanooga that can find something to complain 
about with their 100 Mbit+ service. [Boy, talk about a First World 
problem!]


 It's a new year. The world is in turmoil. Let's see what we can do to 
make our little corner of our little rock a tad more sunny.


 /digression

 I don't ever say it, but I do think it. I really appreciate you 
guys/gals!


 j.

 p.s. And, no, I'm not dying. Well quickly, anyway. ::-)

 p.p.s. Now, get off my lawn! (There, back to normal.)


 --
 Jonathan Fletcher
 FileMaker 9/10/11/12 Certified Developer

 Fletcher Data Consulting
 jonat

Re: [MacGroup] Insight

2013-01-22 Thread Wiser, Ed
A smart phone requires a data connection. This requires that you pay for the 
connection monthly.
AtT is the only carrier in our area that does both land lines and cell phones .

I just use a separate WiFi router and turn off the one in insight's box.



We later had to have it put in but that being said we have also had troubles 
with ATT. I wanted a newer style router N and they kept putting me off.
When I did get them back out here a guy that used to work for Insight was 
downing the last guy as we were supposed be upgraded to newer cabling which
he had not done.
I also do not understand why I have to have separate internet service for my 
iPhone 3. My 2 years will be up this year and will be looking for another 
provider
as I do not need the newest phone besides this will be mine.

Steve

From: Wendi Williams wwilli...@p-s-c.usmailto:wwilli...@p-s-c.us
To: 
macgroup@erdos.math.louisville.edumailto:macgroup@erdos.math.louisville.edu
Sent: Monday, January 21, 2013 10:49 AM
Subject: Re: [MacGroup] Insight

That's an excellent post, Jonathan! I believe we can make the world a more 
pleasant place by putting ourselves in others' shoes.

That said, I have had my grumbles with Insight as well. What gets me every time 
is that any time you call to report that your internet service is down, they 
think it's an opportune moment to try to sell you their phone service!

Still, I like Jonathan's outlook about giving others the benefit of the doubt. 
And I,too, truly appreciate all the knowledge and insights this group offers!

Wendi


 From: Jonathan Fletcher 
 li...@fletcherdata.commailto:li...@fletcherdata.com
 Date: January 21, 2013 1:33:04 AM GMT-05:00
 To: 
 macgroup@erdos.math.louisville.edumailto:macgroup@erdos.math.louisville.edu
 Subject: Re: [MacGroup] Insight
 Reply-To: Topics related to Apple and Macintosh computers 
 macgroup@erdos.math.louisville.edumailto:macgroup@erdos.math.louisville.edu


 On Jan 21, 2013, at 12:31 AM, Suzanne Blake 
 dyby...@insightbb.commailto:dyby...@insightbb.com wrote:

 You might have someone call to make sure your phone isn't sending a bizarre 
 message.

 I was going to say that. You might also give them a second number as a 
 backup. Have you tried calling your own number from a different phone to see 
 what you get?

 That said, I would think if the same thing happened two days in a row that 
 Insight ought to have a policy that they go to the address anyway. You might 
 just tell them that you have had problems with your phone (even if you are 
 sure you haven't) and you would like them to disregard their procedures and 
 come no matter what. Just an idea.

 digression

 I don't think ANY business actually intends to give their customers bad 
 service. They're just people, and people make mistakes. Man, I sure hope that 
 people are forgiving of me when I make mistakes. I'm sorry to say that I have 
 been on both ends of such failures. I have two ex-wives and too many 
 ex-clients that weren't up to the task, but it was definitely NOT because I 
 didn't care about them and wasn't trying my darndest.

 Insight has its issues (Not very often for me, though). ATT has issues 
 (surprisingly enough, again, not for me). I have heard all kinds of bad 
 things about Verizon and their customers. Dish has good service (if you're 
 not trying to watch the weather channel in a storm). You even hear people 
 ranting and raving about how bad Apple customer service is and ironically 
 they are consistently rated the best in customer satisfaction. A business can 
 only try and do what they can and hope that their customers are understanding 
 when misunderstandings or miscommunications or misaligned expectations or 
 GASP misteaks happen!

 Yes, Insight has the best product for some people, but that doesn't mean you 
 might not be just as happy with ATT. I'll bet there are internet consumers 
 in Chattanooga that can find something to complain about with their 100 Mbit+ 
 service. [Boy, talk about a First World problem!]

 It's a new year. The world is in turmoil. Let's see what we can do to make 
 our little corner of our little rock a tad more sunny.

 /digression

 I don't ever say it, but I do think it. I really appreciate you guys/gals!

 j.

 p.s. And, no, I'm not dying. Well quickly, anyway. ::-)

 p.p.s. Now, get off my lawn! (There, back to normal.)


 --
 Jonathan Fletcher
 FileMaker 9/10/11/12 Certified Developer

 Fletcher Data Consulting
 jonat...@fletcherdata.commailto:jonat...@fletcherdata.com
 http://www.fletcherdata.com
 502-509-7137

 Personal Blog o'Stuff: http://jfletch.posterous.com

 Kentuckiana's FileMaker Developers Group
 First post-apocalyptic meeting: Tuesday, January 22nd, noon to 3:30-ish
 http://www.kyfmp.com




 From: Wiser, Ed ewi...@ralcorpfrozen.commailto:ewi...@ralcorpfrozen.com
 Date: January 21, 2013 8:44:37 AM GMT-05:00
 To: Topics related to Apple and Macintosh computers 
 macgroup@erdos.math.louisville.edumailto:macgroup

Re: [MacGroup] Insight

2013-01-21 Thread Wiser, Ed
I use a Tivo with insight. I just make sure the guy knows about cable cards. I 
have had one installer that did and one that did not. In that case I just do 
the install and let him stand back and watch. Their installers are very bad 
tech people. Very little knowledge of electronics just what they do every day 
any thing outside their basic skill set will throw them off.

From: macgroup-boun...@erdos.math.louisville.edu 
[mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of Suzanne Blake
Sent: Monday, January 21, 2013 12:28 AM
To: jbl...@win.net; Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight

They subcontract their service callers.
Mine have always come,  but none knows anything about Tivo.

Please delete my gmail address from your address book.  This message goes to 
everyone and may not apply to you.

On Jan 20, 2013, at 5:16 PM, J. Blake jbl...@win.netmailto:jbl...@win.net 
wrote:
From reading your posts, it doesn't look as though there is anything better 
than Insight...gosh, I wish there were.

This past week they brought me a defective DVR box, so Friday they were 
supposed to come bring me a good one between 3pm and 5pm. I sat by the phone 
waiting for them to call first and then come until about 5:30. I called Insight 
saying where was the tech?

They said...get this...he tried to call you twice before 5, but there was no 
answer (right), so the appointment was canceled. What? My phone works just 
fine. So sorry they said, he must have called the wrong number. (Meanwhile I 
ranted and raved so much they gave me a $20 rebate on my bill. I was just 
furious that they said they called when I believe they didn't.) They said, let 
us set you up for another appointment for tomorrow (Saturday) between 3 and 5 
p.m. I called several times during the day to confirm the tech was coming and 
that the phone number he had was correct. I said I was definitely expecting him 
to come.

At after 6, I called to find out where he was. They were so sorry. The tech had 
called right before 5, but because no one answered, the appointment was 
canceled...AGAIN. As I had sat by the phone all afternoon, by this time I was 
having apoplexy. They set me up with another appointment for Tuesday between 12 
and 1p.m. We'll see if they honor this one.

Does Insight care at all about their customers?

Please, please tell me there is an alternative to Insight.

Jane


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Re: [MacGroup] Insight

2013-01-21 Thread Wendi Williams
That's an excellent post, Jonathan! I believe we can make the world a  
more pleasant place by putting ourselves in others' shoes.


That said, I have had my grumbles with Insight as well. What gets me  
every time is that any time you call to report that your internet  
service is down, they think it's an opportune moment to try to sell  
you their phone service!


Still, I like Jonathan's outlook about giving others the benefit of  
the doubt. And I,too, truly appreciate all the knowledge and insights  
this group offers!


Wendi



From: Jonathan Fletcher li...@fletcherdata.com
Date: January 21, 2013 1:33:04 AM GMT-05:00
To: macgroup@erdos.math.louisville.edu
Subject: Re: [MacGroup] Insight
Reply-To: Topics related to Apple and Macintosh computers macgroup@erdos.math.louisville.edu 




On Jan 21, 2013, at 12:31 AM, Suzanne Blake dyby...@insightbb.com  
wrote:


You might have someone call to make sure your phone isn't sending a  
bizarre message.


I was going to say that. You might also give them a second number as  
a backup. Have you tried calling your own number from a different  
phone to see what you get?


That said, I would think if the same thing happened two days in a  
row that Insight ought to have a policy that they go to the address  
anyway. You might just tell them that you have had problems with  
your phone (even if you are sure you haven't) and you would like  
them to disregard their procedures and come no matter what. Just an  
idea.


digression

I don't think ANY business actually intends to give their customers  
bad service. They're just people, and people make mistakes. Man, I  
sure hope that people are forgiving of me when I make mistakes. I'm  
sorry to say that I have been on both ends of such failures. I have  
two ex-wives and too many ex-clients that weren't up to the task,  
but it was definitely NOT because I didn't care about them and  
wasn't trying my darndest.


Insight has its issues (Not very often for me, though). ATT has  
issues (surprisingly enough, again, not for me). I have heard all  
kinds of bad things about Verizon and their customers. Dish has good  
service (if you're not trying to watch the weather channel in a  
storm). You even hear people ranting and raving about how bad Apple  
customer service is and ironically they are consistently rated the  
best in customer satisfaction. A business can only try and do what  
they can and hope that their customers are understanding when  
misunderstandings or miscommunications or misaligned expectations or  
GASP misteaks happen!


Yes, Insight has the best product for some people, but that doesn't  
mean you might not be just as happy with ATT. I'll bet there are  
internet consumers in Chattanooga that can find something to  
complain about with their 100 Mbit+ service. [Boy, talk about a  
First World problem!]


It's a new year. The world is in turmoil. Let's see what we can do  
to make our little corner of our little rock a tad more sunny.


/digression

I don't ever say it, but I do think it. I really appreciate you guys/ 
gals!


j.

p.s. And, no, I'm not dying. Well quickly, anyway. ::-)

p.p.s. Now, get off my lawn! (There, back to normal.)


--
Jonathan Fletcher
FileMaker 9/10/11/12 Certified Developer

Fletcher Data Consulting
jonat...@fletcherdata.com
http://www.fletcherdata.com
502-509-7137

Personal Blog o'Stuff: http://jfletch.posterous.com

Kentuckiana's FileMaker Developers Group
First post-apocalyptic meeting: Tuesday, January 22nd, noon to  
3:30-ish

http://www.kyfmp.com




From: Wiser, Ed ewi...@ralcorpfrozen.com
Date: January 21, 2013 8:44:37 AM GMT-05:00
To: Topics related to Apple and Macintosh computers macgroup@erdos.math.louisville.edu 


Subject: Re: [MacGroup] Insight
Reply-To: Topics related to Apple and Macintosh computers macgroup@erdos.math.louisville.edu 




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I use a Tivo with insight. I just make sure the guy knows about  
cable cards. I have had one installer that did and one that did not.  
In that case I just do the install and let him stand back and watch.  
Their installers are very bad tech people. Very little knowledge of  
electronics just what they do every day any thing outside their  
basic skill set will throw them off.



From: macgroup-boun...@erdos.math.louisville.edu [mailto:macgroup-boun...@erdos.math.louisville.edu 
] On Behalf Of Suzanne Blake

Sent: Monday, January 21, 2013 12:28 AM
To: jbl...@win.net; Topics related to Apple

Re: [MacGroup] Insight

2013-01-21 Thread Steven Brown
We had moved from over by Tom, we lived on Southern Heights and moved in with 
her Father to take care of him.
Insight was our provider at the time so we had it transferred here off of 
Bluelick Rd.
They contract out a lot of work and the guy that came to install it we told him 
we wanted access to cable in her Fathers room.
He starts drilling and doing this and that and some of the rooms that had cable 
already running to them he decided to take it upon 
himself to rip it out?
We later had to have it put in but that being said we have also had troubles 
with ATT. I wanted a newer style router N and they kept putting me off.
When I did get them back out here a guy that used to work for Insight was 
downing the last guy as we were supposed be upgraded to newer cabling which
he had not done.
I also do not understand why I have to have separate internet service for my 
iPhone 3. My 2 years will be up this year and will be looking for another 
provider
as I do not need the newest phone besides this will be mine.
 
Steve
 


 From: Wendi Williams wwilli...@p-s-c.us
To: macgroup@erdos.math.louisville.edu 
Sent: Monday, January 21, 2013 10:49 AM
Subject: Re: [MacGroup] Insight
  
That's an excellent post, Jonathan! I believe we can make the world a more 
pleasant place by putting ourselves in others' shoes.

That said, I have had my grumbles with Insight as well. What gets me every time 
is that any time you call to report that your internet service is down, they 
think it's an opportune moment to try to sell you their phone service!

Still, I like Jonathan's outlook about giving others the benefit of the doubt. 
And I,too, truly appreciate all the knowledge and insights this group offers!

Wendi


 From: Jonathan Fletcher li...@fletcherdata.com
 Date: January 21, 2013 1:33:04 AM GMT-05:00
 To: macgroup@erdos.math.louisville.edu
 Subject: Re: [MacGroup] Insight
 Reply-To: Topics related to Apple and Macintosh computers 
 macgroup@erdos.math.louisville.edu
 
 
 On Jan 21, 2013, at 12:31 AM, Suzanne Blake dyby...@insightbb.com wrote:
 
 You might have someone call to make sure your phone isn't sending a bizarre 
 message.
 
 I was going to say that. You might also give them a second number as a 
 backup. Have you tried calling your own number from a different phone to see 
 what you get?
 
 That said, I would think if the same thing happened two days in a row that 
 Insight ought to have a policy that they go to the address anyway. You might 
 just tell them that you have had problems with your phone (even if you are 
 sure you haven't) and you would like them to disregard their procedures and 
 come no matter what. Just an idea.
 
 digression
 
 I don't think ANY business actually intends to give their customers bad 
 service. They're just people, and people make mistakes. Man, I sure hope that 
 people are forgiving of me when I make mistakes. I'm sorry to say that I have 
 been on both ends of such failures. I have two ex-wives and too many 
 ex-clients that weren't up to the task, but it was definitely NOT because I 
 didn't care about them and wasn't trying my darndest.
 
 Insight has its issues (Not very often for me, though). ATT has issues 
 (surprisingly enough, again, not for me). I have heard all kinds of bad 
 things about Verizon and their customers. Dish has good service (if you're 
 not trying to watch the weather channel in a storm). You even hear people 
 ranting and raving about how bad Apple customer service is and ironically 
 they are consistently rated the best in customer satisfaction. A business can 
 only try and do what they can and hope that their customers are understanding 
 when misunderstandings or miscommunications or misaligned expectations or 
 GASP misteaks happen!
 
 Yes, Insight has the best product for some people, but that doesn't mean you 
 might not be just as happy with ATT. I'll bet there are internet consumers 
 in Chattanooga that can find something to complain about with their 100 Mbit+ 
 service. [Boy, talk about a First World problem!]
 
 It's a new year. The world is in turmoil. Let's see what we can do to make 
 our little corner of our little rock a tad more sunny.
 
 /digression
 
 I don't ever say it, but I do think it. I really appreciate you guys/gals!
 
 j.
 
 p.s. And, no, I'm not dying. Well quickly, anyway. ::-)
 
 p.p.s. Now, get off my lawn! (There, back to normal.)
 
 
 --
 Jonathan Fletcher
 FileMaker 9/10/11/12 Certified Developer
 
 Fletcher Data Consulting
 jonat...@fletcherdata.com
 http://www.fletcherdata.com
 502-509-7137
 
 Personal Blog o'Stuff: http://jfletch.posterous.com
 
 Kentuckiana's FileMaker Developers Group
 First post-apocalyptic meeting: Tuesday, January 22nd, noon to 3:30-ish
 http://www.kyfmp.com
 
 
 
 
 From: Wiser, Ed ewi...@ralcorpfrozen.com
 Date: January 21, 2013 8:44:37 AM GMT-05:00
 To: Topics related to Apple and Macintosh computers 
 macgroup@erdos.math.louisville.edu
 Subject: Re

[MacGroup] Insight

2013-01-20 Thread J. Blake
 From reading your posts, it doesn't look as though there is anything 
better than Insight...gosh, I wish there were.


This past week they brought me a defective DVR box, so Friday they were 
supposed to come bring me a good one between 3pm and 5pm. I sat by the 
phone waiting for them to call first and then come until about 5:30. I 
called Insight saying where was the tech?


They said...get this...he tried to call you twice before 5, but there 
was no answer (right), so the appointment was canceled. What? My phone 
works just fine. So sorry they said, he must have called the wrong 
number. (Meanwhile I ranted and raved so much they gave me a $20 rebate 
on my bill. I was just furious that they said they called when I believe 
they didn't.) They said, let us set you up for another appointment for 
tomorrow (Saturday) between 3 and 5 p.m. I called several times during 
the day to confirm the tech was coming and that the phone number he had 
was correct. I said I was definitely expecting him to come.


At after 6, I called to find out where he was. They were so sorry. The 
tech had called right before 5, but because no one answered, the 
appointment was canceled...AGAIN. As I had sat by the phone all 
afternoon, by this time I was having apoplexy. They set me up with 
another appointment for Tuesday between 12 and 1p.m. We'll see if they 
honor this one.


Does Insight care at all about their customers?

Please, please tell me there is an alternative to Insight.

Jane


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Re: [MacGroup] Insight

2013-01-20 Thread Ed Wiser
U verse and direct TV 

Sent from my iPhone

On Jan 20, 2013, at 5:16 PM, J. Blake jbl...@win.net wrote:

 From reading your posts, it doesn't look as though there is anything better 
 than Insight...gosh, I wish there were.
 
 This past week they brought me a defective DVR box, so Friday they were 
 supposed to come bring me a good one between 3pm and 5pm. I sat by the phone 
 waiting for them to call first and then come until about 5:30. I called 
 Insight saying where was the tech? 
 
 They said...get this...he tried to call you twice before 5, but there was no 
 answer (right), so the appointment was canceled. What? My phone works just 
 fine. So sorry they said, he must have called the wrong number. (Meanwhile I 
 ranted and raved so much they gave me a $20 rebate on my bill. I was just 
 furious that they said they called when I believe they didn't.) They said, 
 let us set you up for another appointment for tomorrow (Saturday) between 
 3 and 5 p.m. I called several times during the day to confirm the tech was 
 coming and that the phone number he had was correct. I said I was definitely 
 expecting him to come. 
 
 At after 6, I called to find out where he was. They were so sorry. The tech 
 had called right before 5, but because no one answered, the appointment was 
 canceled...AGAIN. As I had sat by the phone all afternoon, by this time I was 
 having apoplexy. They set me up with another appointment for Tuesday between 
 12 and 1p.m. We'll see if they honor this one.
 
 Does Insight care at all about their customers?
 
 Please, please tell me there is an alternative to Insight. 
 
 Jane
 
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Re: [MacGroup] Insight

2013-01-20 Thread Suzanne Blake
They subcontract their service callers.  
Mine have always come,  but none knows anything about Tivo.

Please delete my gmail address from your address book.  This message goes to 
everyone and may not apply to you.

On Jan 20, 2013, at 5:16 PM, J. Blake jbl...@win.net wrote:

From reading your posts, it doesn't look as though there is anything better 
than Insight...gosh, I wish there were.

This past week they brought me a defective DVR box, so Friday they were 
supposed to come bring me a good one between 3pm and 5pm. I sat by the phone 
waiting for them to call first and then come until about 5:30. I called Insight 
saying where was the tech? 

They said...get this...he tried to call you twice before 5, but there was no 
answer (right), so the appointment was canceled. What? My phone works just 
fine. So sorry they said, he must have called the wrong number. (Meanwhile I 
ranted and raved so much they gave me a $20 rebate on my bill. I was just 
furious that they said they called when I believe they didn't.) They said, let 
us set you up for another appointment for tomorrow (Saturday) between 3 and 5 
p.m. I called several times during the day to confirm the tech was coming 
and that the phone number he had was correct. I said I was definitely expecting 
him to come. 

At after 6, I called to find out where he was. They were so sorry. The tech had 
called right before 5, but because no one answered, the appointment was 
canceled...AGAIN. As I had sat by the phone all afternoon, by this time I was 
having apoplexy. They set me up with another appointment for Tuesday between 12 
and 1p.m. We'll see if they honor this one.

Does Insight care at all about their customers?

Please, please tell me there is an alternative to Insight. 

Jane

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 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup


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Re: [MacGroup] Insight

2013-01-20 Thread Suzanne Blake
You might have someone call to make sure your phone isn't sending a bizarre 
message.

Please delete my gmail address from your address book.  This message goes to 
everyone and may not apply to you.

On Jan 20, 2013, at 5:16 PM, J. Blake jbl...@win.net wrote:

From reading your posts, it doesn't look as though there is anything better 
than Insight...gosh, I wish there were.

This past week they brought me a defective DVR box, so Friday they were 
supposed to come bring me a good one between 3pm and 5pm. I sat by the phone 
waiting for them to call first and then come until about 5:30. I called Insight 
saying where was the tech? 

They said...get this...he tried to call you twice before 5, but there was no 
answer (right), so the appointment was canceled. What? My phone works just 
fine. So sorry they said, he must have called the wrong number. (Meanwhile I 
ranted and raved so much they gave me a $20 rebate on my bill. I was just 
furious that they said they called when I believe they didn't.) They said, let 
us set you up for another appointment for tomorrow (Saturday) between 3 and 5 
p.m. I called several times during the day to confirm the tech was coming 
and that the phone number he had was correct. I said I was definitely expecting 
him to come. 

At after 6, I called to find out where he was. They were so sorry. The tech had 
called right before 5, but because no one answered, the appointment was 
canceled...AGAIN. As I had sat by the phone all afternoon, by this time I was 
having apoplexy. They set me up with another appointment for Tuesday between 12 
and 1p.m. We'll see if they honor this one.

Does Insight care at all about their customers?

Please, please tell me there is an alternative to Insight. 

Jane

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 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup


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Re: [MacGroup] Insight

2013-01-20 Thread Jonathan Fletcher
On Jan 21, 2013, at 12:31 AM, Suzanne Blake dyby...@insightbb.com wrote:

 You might have someone call to make sure your phone isn't sending a bizarre 
 message.

I was going to say that. You might also give them a second number as a backup. 
Have you tried calling your own number from a different phone to see what you 
get?

That said, I would think if the same thing happened two days in a row that 
Insight ought to have a policy that they go to the address anyway. You might 
just tell them that you have had problems with your phone (even if you are sure 
you haven't) and you would like them to disregard their procedures and come no 
matter what. Just an idea.

digression

I don't think ANY business actually intends to give their customers bad 
service. They're just people, and people make mistakes. Man, I sure hope that 
people are forgiving of me when I make mistakes. I'm sorry to say that I have 
been on both ends of such failures. I have two ex-wives and too many ex-clients 
that weren't up to the task, but it was definitely NOT because I didn't care 
about them and wasn't trying my darndest. 

Insight has its issues (Not very often for me, though). ATT has issues 
(surprisingly enough, again, not for me). I have heard all kinds of bad things 
about Verizon and their customers. Dish has good service (if you're not trying 
to watch the weather channel in a storm). You even hear people ranting and 
raving about how bad Apple customer service is and ironically they are 
consistently rated the best in customer satisfaction. A business can only try 
and do what they can and hope that their customers are understanding when 
misunderstandings or miscommunications or misaligned expectations or GASP 
misteaks happen!

Yes, Insight has the best product for some people, but that doesn't mean you 
might not be just as happy with ATT. I'll bet there are internet consumers in 
Chattanooga that can find something to complain about with their 100 Mbit+ 
service. [Boy, talk about a First World problem!]

It's a new year. The world is in turmoil. Let's see what we can do to make our 
little corner of our little rock a tad more sunny.

/digression

I don't ever say it, but I do think it. I really appreciate you guys/gals!

j.

p.s. And, no, I'm not dying. Well quickly, anyway. ::-)

p.p.s. Now, get off my lawn! (There, back to normal.)


--
Jonathan Fletcher
FileMaker 9/10/11/12 Certified Developer

Fletcher Data Consulting
jonat...@fletcherdata.com
http://www.fletcherdata.com
502-509-7137

Personal Blog o'Stuff: http://jfletch.posterous.com

Kentuckiana's FileMaker Developers Group
First post-apocalyptic meeting: Tuesday, January 22nd, noon to 3:30-ish
http://www.kyfmp.com


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Re: [MacGroup] Insight

2012-09-16 Thread Steven Brown
I had been having trouble too and I am connected thru ATT and I was going to 
upgrade 1 step above to the quickest but they said it would not help. My router 
is in the house along with other computers and my macs are in the garage. 
It seemed like while my reception was dropping the Insight customers kept 
showing up as possible network connections.
The tech that I talked too turned up the range on the router which helped some 
but there can be other factors such as distance from the router or other 
obstacles.
My G4's did not have as much problems as did the G5 with extreme it would not 
pick up at all until I bought an antenna.
So, it is not just insight but I am sure others have problems too, I am 
interested to see what kind of answers you receive.
 
Steve Brown
 


 From: John Stone johnsst...@gmail.com
To: jbl...@win.net jbl...@win.net; Topics related to Apple and Macintosh 
computers macgroup@erdos.math.louisville.edu 
Sent: Sunday, September 16, 2012 6:22 AM
Subject: Re: [MacGroup] Insight
  

You're wrong, more people are the Insight's network in the evening, but that 
should have nothing to do about being able to get on and stay connected day vs. 
night. There must be some other issue day vs.night.

John


On Sunday, September 16, 2012, J. Blake  wrote:

 From a back bedroom I can get online easily during the day, but at night it's 
just a nightmare trying to get and stay connected.

It occurred to me that Insight must be dialing back its Internet connection 
during the evening. So I conducted a speed test; and sure enough, I'm getting 
just half the Internet speed I'm paying for in the evening.

Please tell me if I'm wrong. Otherwise, they will hear from me on Monday!!!

Jane




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http://www.blackbirds.net

Those who would give up essential liberty to purchase a little temporary safety 
deserve neither liberty nor safety -Benjamin Franklin

Read the Constitution - It's Interesting!
http://www.law.cornell.edu/constitution/constitution.overview.html

Blog: http://johnsstone.tumblr.com/



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Re: [MacGroup] Insight

2012-09-16 Thread Ed Wiser
Wifi interference from all the other networks in around your house. An at night 
everyone is online watch Netflix. 

Sent from my iPhone

On Sep 16, 2012, at 7:43 AM, Steven Brown sbrown1...@att.net wrote:

 I had been having trouble too and I am connected thru ATT and I was going to 
 upgrade 1 step above to the quickest but they said it would not help. My 
 router is in the house along with other computers and my macs are in the 
 garage.
 It seemed like while my reception was dropping the Insight customers kept 
 showing up as possible network connections.
 The tech that I talked too turned up the range on the router which helped 
 some but there can be other factors such as distance from the router or other 
 obstacles.
 My G4's did not have as much problems as did the G5 with extreme it would not 
 pick up at all until I bought an antenna.
 So, it is not just insight but I am sure others have problems too, I am 
 interested to see what kind of answers you receive.
  
 Steve Brown
 
 From: John Stone johnsst...@gmail.com
 To: jbl...@win.net jbl...@win.net; Topics related to Apple and Macintosh 
 computers macgroup@erdos.math.louisville.edu 
 Sent: Sunday, September 16, 2012 6:22 AM
 Subject: Re: [MacGroup] Insight
 
 You're wrong, more people are the Insight's network in the evening, but that 
 should have nothing to do about being able to get on and stay connected day 
 vs. night. There must be some other issue day vs.night.
 
 John
 
 On Sunday, September 16, 2012, J. Blake wrote:
  From a back bedroom I can get online easily during the day, but at night 
 it's just a nightmare trying to get and stay connected.
 
 It occurred to me that Insight must be dialing back its Internet connection 
 during the evening. So I conducted a speed test; and sure enough, I'm getting 
 just half the Internet speed I'm paying for in the evening.
 
 Please tell me if I'm wrong. Otherwise, they will hear from me on Monday!!!
 
 Jane
 
 
 
 ___
 MacGroup mailing list
 MacGroup@erdos.math.louisville.edu
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 ___
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 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup
 
 
 
 -- 
 U-2  SR-71 web page
 
 http://www.blackbirds.net
 
 Those who would give up essential liberty to purchase a little temporary 
 safety deserve neither liberty nor safety -Benjamin Franklin
 
 Read the Constitution - It's Interesting!
 http://www.law.cornell.edu/constitution/constitution.overview.html
 
 Blog: http://johnsstone.tumblr.com/
 
 
 
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Re: [MacGroup] Insight

2012-09-16 Thread Nora Probasco
Lee,

Thanks for the way to check your transmit rate!!! Mine was at 104 on
Insight and is working great! I had been having problems with slowness on
my longtime Eaethlink DSL so finally switched to Insight, but kept my new
router which the Insight guy said was much better than theirs. I have been
amazed with the increase in performance! I even have 2 Internet TVs on it.
With DSL it did rebuffering often. Now it has rarely done it. My router
is a Netgear which transmits in both 2.4 and 5g.

Nora

On Sun, Sep 16, 2012 at 10:01 AM, Lee Larson leelar...@me.com wrote:

 On Sep 16, 2012, at 1:34 AM, J. Blake complained:

 From a back bedroom I can get online easily during the day, but at night
 it's just a nightmare trying to get and stay connected.

 It occurred to me that Insight must be dialing back its Internet
 connection during the evening. So I conducted a speed test; and sure
 enough, I'm getting just half the Internet speed I'm paying for in the
 evening.

 Please tell me if I'm wrong. Otherwise, they will hear from me on Monday!!!


 I doubt it's an Insight problem.

 You don’t  say, but I suspect it's a wireless connection. There's probably
 a lot more neighborhood WiFi traffic in the evening than during the day.
 Interference from the other routers can seriously degrade your connection.

 You can check on your signal strength by clicking on the WiFi icon in the
 menu bar while holding down the option key. This will show you your channel
 and other information about the connection. In particular, take a look at
 the RSSI and transmit rate. If the RSSI is -70 or less, then you have a
 poor connection. A low or fluctuating transmit rate can also happen from
 interference. Under 802.11g the maximum transmit rate is 54. 802.11n can go
 double that, in 5 GHz. (If you have any other g devices in use and you're
 using the older frequencies for your n connection, it won't go any faster
 than a g connection.) If your devices are compatible, make sure you're at
 802.11n and 5 GHz.

 There are a few things you can try.

 Change the channel on your router and you might hit one that's less
 congested.

 If your devices are new enough, make sure you are using 802.11n instead of
 802.11b or 802.11g and you're set for the 5GHz band. The higher frequencies
 of the n+5GHz connection aren't used by as many devices like cordless
 phones and baby monitors, so they tend to be quieter and faster. Those
 frequencies don’t  go through walls as well, however.

 Move your router closer to the computer, or vice versa. This will increase
 the signal strength. You could also get a signal booster and put it halfway
 between.

 If your router is old, then get a new one. The newer routers are much more
 robust than those of even four or five years ago.

 There are a few programs on the App Store that claim to be useful for
 diagnosing WiFi problems. I've used one called WiFi Scanner, but I don’t
  claim to know it's the best. (It's only $0.99, so you really don’t  have
 much to lose.)


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Re: [MacGroup] Insight

2012-09-16 Thread Steven Brown
It seems like after 3pm when the kids get home the reception goes down. 
When I lived over by Tom I hsd to change my wireless phones to the dect 6.0 and 
got better reception.
I think my airport cards are only capable of G and not N, so I do not think 
a new router would do me much good and besides the one we have now is furnished 
by ATT.
It does seem like since I talked to a tech the other day my G5 is doing better 
until 3pm.
I have been reeading about internet or reception boosters. 
Do they work?
Would I be better off getting a WiFi usb and then getting an N Router?
In the garage I am probably 50-75 feet away from the router.

Steve



 From: Lee Larson leelar...@me.com
To: jbl...@win.net; Topics related to Apple and Macintosh computers 
macgroup@erdos.math.louisville.edu 
Sent: Sunday, September 16, 2012 10:01 AM
Subject: Re: [MacGroup] Insight
 

On Sep 16, 2012, at 1:34 AM, J. Blake complained:

From a back bedroom I can get online easily during the day, but at night it's 
just a nightmare trying to get and stay connected.

It occurred to me that Insight must be dialing back its Internet connection 
during the evening. So I conducted a speed test; and sure enough, I'm getting 
just half the Internet speed I'm paying for in the evening.

Please tell me if I'm wrong. Otherwise, they will hear from me on Monday!!!

I doubt it's an Insight problem.

You don’t  say, but I suspect it's a wireless connection. There's probably a 
lot more neighborhood WiFi traffic in the evening than during the day. 
Interference from the other routers can seriously degrade your connection.

You can check on your signal strength by clicking on the WiFi icon in the menu 
bar while holding down the option key. This will show you your channel and 
other information about the connection. In particular, take a look at the RSSI 
and transmit rate. If the RSSI is -70 or less, then you have a poor connection. 
A low or fluctuating transmit rate can also happen from interference. Under 
802.11g the maximum transmit rate is 54. 802.11n can go double that, in 5 GHz. 
(If you have any other g devices in use and you're using the older frequencies 
for your n connection, it won't go any faster than a g connection.) If your 
devices are compatible, make sure you're at 802.11n and 5 GHz.

There are a few things you can try.

Change the channel on your router and you might hit one that's less congested.

If your devices are new enough, make sure you are using 802.11n instead of 
802.11b or 802.11g and you're set for the 5GHz band. The higher frequencies of 
the n+5GHz connection aren't used by as many devices like cordless phones and 
baby monitors, so they tend to be quieter and faster. Those frequencies don’t  
go through walls as well, however.

Move your router closer to the computer, or vice versa. This will increase the 
signal strength. You could also get a signal booster and put it halfway between.

If your router is old, then get a new one. The newer routers are much more 
robust than those of even four or five years ago.

There are a few programs on the App Store that claim to be useful for 
diagnosing WiFi problems. I've used one called WiFi Scanner, but I don’t  claim 
to know it's the best. (It's only $0.99, so you really don’t  have much to 
lose.)

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Re: [MacGroup] Insight

2012-09-16 Thread Ed Stivers
On 9/16/12 6:22 AM, John Stone johnsst...@gmail.com wrote:

 You're wrong, more people are the Insight's network in the evening, but that
 should have nothing to do about being able to get on and stay connected day
 vs. night. There must be some other issue day vs.night.
 
 John
 
 On Sunday, September 16, 2012, J. Blake  wrote:
  From a back bedroom I can get online easily during the day, but at night
 it's just a nightmare trying to get and stay connected.
 
 It occurred to me that Insight must be dialing back its Internet connection
 during the evening. So I conducted a speed test; and sure enough, I'm getting
 just half the Internet speed I'm paying for in the evening.
 
 Please tell me if I'm wrong. Otherwise, they will hear from me on Monday!!!
 
 Jane
 
 
 
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Re: [MacGroup] Insight

2012-09-16 Thread Ed Stivers
On 9/16/12 6:22 AM, John Stone johnsst...@gmail.com wrote:

 You're wrong, more people are the Insight's network in the evening, but that
 should have nothing to do about being able to get on and stay connected day
 vs. night. There must be some other issue day vs.night.
 
 John
 
 On Sunday, September 16, 2012, J. Blake  wrote:
  From a back bedroom I can get online easily during the day, but at night
 it's just a nightmare trying to get and stay connected.
 
 It occurred to me that Insight must be dialing back its Internet connection
 during the evening. So I conducted a speed test; and sure enough, I'm getting
 just half the Internet speed I'm paying for in the evening.
 
 Please tell me if I'm wrong. Otherwise, they will hear from me on Monday!!!
 
 Jane
 
 
 
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Re: [MacGroup] Insight

2012-09-16 Thread Dan Crutcher
What kind of Wifi router are you using? We had a fairly late model Linksys that 
would go in and out on us regularly, and I finally replaced it with an Apple 
Airport Extreme that has been rock solid since we got it about three months 
ago. It cost us an extra $100 or so, but it's been well worth it.

 From a back bedroom I can get online easily during the day, but at night it's 
 just a nightmare trying to get and stay connected.
 
 It occurred to me that Insight must be dialing back its Internet connection 
 during the evening. So I conducted a speed test; and sure enough, I'm getting 
 just half the Internet speed I'm paying for in the evening.
 
 Please tell me if I'm wrong. Otherwise, they will hear from me on Monday!!!
 
 Jane
 
 
 
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Re: [MacGroup] Insight

2012-09-16 Thread Jonathan Fletcher
Airport Expresses, Extremes and Time Capsules are almost always available on 
Apple's Deal site, to save you a few bucks:

http://store.apple.com/us/browse/home/specialdeals/mac/mac_accessories



On Sep 16, 2012, at 12:00 PM, Dan Crutcher dcrutc...@loumag.com wrote:

 What kind of Wifi router are you using? We had a fairly late model Linksys 
 that would go in and out on us regularly, and I finally replaced it with an 
 Apple Airport Extreme that has been rock solid since we got it about three 
 months ago. It cost us an extra $100 or so, but it's been well worth it.


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jonat...@fletcherdata.com
http://www.fletcherdata.com
502-509-7137

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Re: [MacGroup] Insight

2012-09-16 Thread J. Blake

 To all who kindly answered my question about Insight:

I ran the speed test from the MacBook Pro (thanks Lee). Here are the 
results:


802.11n (dlink)
RSSI -68
Transmit Rate: 104

As you suspected, I am surrounded by routers in the neighborhood on all 
sides (at least 5 or 6), and that seems to be the biggest problem.


So, I researched your suggestion of getting a signal booster and ordered 
this one. It had a good Amazon rating and was reasonably priced. It has 
an upgrade antenna for $6 if I need more power.


http://store.bearextender.com/products/bearextender-mini

Hopefully, this will be the answer. Thanks again for your replies. This 
is a GREAT list!

Jane


On 9/16/12 2:30 PM, Jonathan Fletcher wrote:

Airport Expresses, Extremes and Time Capsules are almost always available on 
Apple's Deal site, to save you a few bucks:

http://store.apple.com/us/browse/home/specialdeals/mac/mac_accessories



On Sep 16, 2012, at 12:00 PM, Dan Crutcherdcrutc...@loumag.com  wrote:


What kind of Wifi router are you using? We had a fairly late model Linksys that 
would go in and out on us regularly, and I finally replaced it with an Apple 
Airport Extreme that has been rock solid since we got it about three months 
ago. It cost us an extra $100 or so, but it's been well worth it.


--
Jonathan Fletcher
FileMaker 9/10/11/12 Certified Developer

Fletcher Data Consulting
jonat...@fletcherdata.com
http://www.fletcherdata.com
502-509-7137

Personal Blog o'Stuff: http://jfletch.posterous.com

Kentuckiana's FileMaker Developers Group
Next meeting: Tuesday, September 25th, 12:00 pm to 3:30-ish
Blog: http://www.kyfmp.com




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Re: [MacGroup] Insight

2012-09-16 Thread Lee Larson
On Sep 16, 2012, at 5:53 PM, J. Blake wrote:

 So, I researched your suggestion of getting a signal booster and ordered this 
 one. It had a good Amazon rating and was reasonably priced. It has an upgrade 
 antenna for $6 if I need more power.

Really, I'd just try changing the channel. That usually works.




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[MacGroup] Insight

2012-09-15 Thread J. Blake
 From a back bedroom I can get online easily during the day, but at 
night it's just a nightmare trying to get and stay connected.


It occurred to me that Insight must be dialing back its Internet 
connection during the evening. So I conducted a speed test; and sure 
enough, I'm getting just half the Internet speed I'm paying for in the 
evening.


Please tell me if I'm wrong. Otherwise, they will hear from me on Monday!!!

Jane




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[MacGroup] Insight Broadband question

2011-11-09 Thread Nora Probasco
I am considering signing up for Insight Broadband. I now do streaming video
on my new TV. I noticed for streaming video they recommend their 20.0
broadband. Does that sound right or is anyone doing on the 10.0 broadband?

Nora

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Re: [MacGroup] Insight Broadband question

2011-11-09 Thread Tom Guenthner
I'm using 10.0 with Netflex to my laptop without any trouble.


On Nov 9, 2011, at 3:29 PM, Nora Probasco wrote:

I am considering signing up for Insight Broadband. I now do streaming video on 
my new TV. I noticed for streaming video they recommend their 20.0 broadband. 
Does that sound right or is anyone doing on the 10.0 broadband?

Nora

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tguenth...@insightbb.com




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Re: [MacGroup] Insight Broadband question

2011-11-09 Thread Nora Probasco
Thanks Tom, that was what I was hoping. I have been using Netflix on my
Internet TV.

Nora

On Wed, Nov 9, 2011 at 6:28 PM, Tom Guenthner tguenth...@insightbb.comwrote:

 I'm using 10.0 with Netflex to my laptop without any trouble.


 On Nov 9, 2011, at 3:29 PM, Nora Probasco wrote:

 I am considering signing up for Insight Broadband. I now do streaming
 video on my new TV. I noticed for streaming video they recommend their 20.0
 broadband. Does that sound right or is anyone doing on the 10.0 broadband?

 Nora

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[MacGroup] insight email relaying broken?

2011-07-05 Thread Bill Rising
Hey all,

I noticed today that mail.insightbb.com is refusing my password when I use it 
to send email with another email address in the header. Is this happening to 
anyone else?

Specifics:

I have an email-forwarding address (from college) which I use to keep my email 
independent from whatever ISP I'm using, say bris...@alum.whatsamattau.edu.

In the past, when I've sent an email from this address, I've sent it by 
choosing the server
mail.insightbb.com:brising
and all has been fine. This outgoing server used my insightbb.com password.

Now I'm getting an error saying that my password is invalid, even though the 
password works just fine when logging in for insight's webmail.

Has there been a change at Insight that they can no longer be used in this 
fashion? I tried searching around on their website to no avail. I am also 
loathe to ask them directly, in case this would send up a red flag.

Any tips?

Bill

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[MacGroup] insight email relaying broken?

2011-07-05 Thread Bill Rising
Hey all,

I noticed today that mail.insightbb.com is refusing my password when I use it 
to send email with another email address in the header. Is this happening to 
anyone else?

Specifics:

I have an email-forwarding address (from college) which I use to keep my email 
independent from whatever ISP I'm using, say bris...@alum.whatsamattau.edu.

In the past, when I've sent an email from this address, I've sent it by 
choosing the server
mail.insightbb.com:brising
and all has been fine. This outgoing server used my insightbb.com password.

Now I'm getting an error saying that my password is invalid, even though the 
password works just fine when logging in for insight's webmail.

Has there been a change at Insight that they can no longer be used in this 
fashion? I tried searching around on their website to no avail. I am also 
loathe to ask them directly, in case this would send up a red flag.

Any tips?

Bill

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Re: [MacGroup] insight email relaying broken?

2011-07-05 Thread ATT
Yes, it happens to me all the time and only to Insighbb friends. I usually 
transfer the mail to Chrome and it will go through. I normally use Firefox.  
Very aggravating. Bernie


Hey all,

I noticed today that mail.insightbb.com is refusing my password when I use it 
to send email with another email address in the header. Is this happening to 
anyone else?

Specifics:

I have an email-forwarding address (from college) which I use to keep my email 
independent from whatever ISP I'm using, say bris...@alum.whatsamattau.edu.

In the past, when I've sent an email from this address, I've sent it by 
choosing the server
mail.insightbb.com:brising
and all has been fine. This outgoing server used my insightbb.com password.

Now I'm getting an error saying that my password is invalid, even though the 
password works just fine when logging in for insight's webmail.

Has there been a change at Insight that they can no longer be used in this 
fashion? I tried searching around on their website to no avail. I am also 
loathe to ask them directly, in case this would send up a red flag.

Any tips?

Bill

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Re: [MacGroup] insight email relaying broken?

2011-07-05 Thread Marta Edie
It happened to me there for over  month, everyday insight needed my  
password again and again and again, telling me i had the wrong  
password. It just about drove me  somewhere. The last couple of weeks  
it works again. I was just ready to call Insight.


And yes, I have had trouble with my me.com. Several times lately my  
apple mail was offline for quite a while. The MobileMe  worked, but  
not from the server down. I don't understand those things, but it did  
drive me up the wall.

Marta






On Jul 5, 2011, at 10:43 AM, Bill Rising wrote:


On Jul 5, 2011, at 10:39 , ATT wrote:

Yes, it happens to me all the time and only to Insighbb friends. I  
usually transfer the mail to Chrome and it will go through. I  
normally use Firefox.  Very aggravating. Bernie


Well, shoot. The failures are new to me---in fact, today my dot mac  
(oops me.com) mail would send only sporadically also. The last thing  
I want to do is try to set up 25 different mail clients. Crap.


Thanks,

Bill
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Re: [MacGroup] insight email relaying broken?

2011-07-05 Thread Bill Rising
On Jul 5, 2011, at 10:39 , ATT wrote:

 Yes, it happens to me all the time and only to Insighbb friends. I usually 
 transfer the mail to Chrome and it will go through. I normally use Firefox.  
 Very aggravating. Bernie

Well, shoot. The failures are new to me---in fact, today my dot mac (oops 
me.com) mail would send only sporadically also. The last thing I want to do is 
try to set up 25 different mail clients. Crap.

Thanks,

Bill

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Re: [MacGroup] insight email relaying broken?

2011-07-05 Thread Lee Larson
On Jul 5, 2011, at 10:21 AM, Bill Rising wrote:

 I noticed today that mail.insightbb.com is refusing my password when I use it 
 to send email with another email address in the header. Is this happening to 
 anyone else?

I had a problem like this last year. I've since switched to the gmail smtp 
servers when traveling. You can make them append a different From: header.





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Re: [MacGroup] insight email relaying broken?

2011-07-05 Thread Bill Rising
On Jul 5, 2011, at 11:02 , Lee Larson wrote:

 On Jul 5, 2011, at 10:21 AM, Bill Rising wrote:
 
 I noticed today that mail.insightbb.com is refusing my password when I use 
 it to send email with another email address in the header. Is this happening 
 to anyone else?
 
 I had a problem like this last year. I've since switched to the gmail smtp 
 servers when traveling. You can make them append a different From: header.

When I looked at that, it looks like Google is correctly adding a -sender- 
address. I was hoping that it wouldn't do this, because I also have some 
aliases whose purpose is to mask my real email address. This is probably a Bad 
Practice on my part, because it is just what the spammers do, even though I do 
it to avoid spam or track spam sources (poorly in both cases).

Bill

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Re: [MacGroup] insight email relaying broken?

2011-07-05 Thread Jonathan Fletcher
On Jul 5, 2011, at 11:02 AM, Lee Larson leelar...@me.com wrote:

 On Jul 5, 2011, at 10:21 AM, Bill Rising wrote:
 
 I noticed today that mail.insightbb.com is refusing my password when I use 
 it to send email with another email address in the header. Is this happening 
 to anyone else?
 
 I had a problem like this last year. I've since switched to the gmail smtp 
 servers when traveling. You can make them append a different From: header.

Everyone:

You don't have to use the GMail server only when traveling. You can use them 
any time. You are SUPPOSED to use your ISPs servers when you're home, but when 
they are unreliable you can use someone else's. I use the MobileMe servers and 
the GMail servers at various times.

Lee is right: you don't have to tell people you are sending from GMail. (In 
some circles, it's like having an AOL address: not cool.)

. Click on the gear (upper right corner in your GMail mail view) and select 
Mail Settings.
. Click on the Accounts and Import tab
. Change the address in the Send mail as: section

Enjoy!

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jonat...@fletcherdata.com
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Re: [MacGroup] insight email relaying broken?

2011-07-05 Thread John Robinson
Can't tell you how many times this happens to me, so much that when I leave the 
house I quit mail for if not I often come home to have the dialogue box hanging 
up mail waiting for the password.  

John


On Jul 5, 2011, at 11:14 AM, Bill Rising wrote:

 On Jul 5, 2011, at 11:02 , Lee Larson wrote:
 
 On Jul 5, 2011, at 10:21 AM, Bill Rising wrote:
 
 I noticed today that mail.insightbb.com is refusing my password when I use 
 it to send email with another email address in the header. Is this 
 happening to anyone else?
 
 I had a problem like this last year. I've since switched to the gmail smtp 
 servers when traveling. You can make them append a different From: header.
 
 When I looked at that, it looks like Google is correctly adding a -sender- 
 address. I was hoping that it wouldn't do this, because I also have some 
 aliases whose purpose is to mask my real email address. This is probably a 
 Bad Practice on my part, because it is just what the spammers do, even though 
 I do it to avoid spam or track spam sources (poorly in both cases).
 
 Bill
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Re: [MacGroup] insight email relaying broken?

2011-07-05 Thread Lee Larson
On Jul 5, 2011, at 11:44 AM, John Robinson wrote:

 Can't tell you how many times this happens to me, so much that when I leave 
 the house I quit mail for if not I often come home to have the dialogue box 
 hanging up mail waiting for the password.  

This has little to do with SMTP servers; it's stupidity in Apple's mail 
program. It seems that no matter what the problem is with logging into a mail 
server, Apple's mail.app wants you to enter your password. The program has 
little facility for detecting other problems such as timeouts because a server 
is busy or network hiccups. Every error brings up a password dialog. If you 
check the logs, you'll see there was likely some other unrelated error.







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Re: [MacGroup] insight email relaying broken?

2011-07-05 Thread Bill Rising
On Jul 5, 2011, at 12:07 , Lee Larson wrote:

 On Jul 5, 2011, at 11:44 AM, John Robinson wrote:
 
 Can't tell you how many times this happens to me, so much that when I leave 
 the house I quit mail for if not I often come home to have the dialogue box 
 hanging up mail waiting for the password.  
 
 This has little to do with SMTP servers; it's stupidity in Apple's mail 
 program. It seems that no matter what the problem is with logging into a mail 
 server, Apple's mail.app wants you to enter your password. The program has 
 little facility for detecting other problems such as timeouts because a 
 server is busy or network hiccups. Every error brings up a password dialog. 
 If you check the logs, you'll see there was likely some other unrelated error.

Ok, now I'm curious. Where should I look for this? I tried peeking through some 
Console logs, but didn't find anything which looked like it had to do with Mail 
having trouble. Is there another place to look for these style log files?

Bill

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Re: [MacGroup] insight email relaying broken?

2011-07-05 Thread Bill Rising
On Jul 5, 2011, at 15:26 , Lee Larson wrote:

 On Jul 5, 2011, at 2:22 PM, Bill Rising wrote:
 
 Ok, now I'm curious. Where should I look for this? I tried peeking through 
 some Console logs, but didn't find anything which looked like it had to do 
 with Mail having trouble. Is there another place to look for these style log 
 files?
 
 You can watch WindowConnection Doctor in mail.app, or, if you're a glutton 
 for information, you can run the following Applescript.
 
 /Library/Scripts/'Mail Scripts'/'Turn on Logging.scpt'

OK. I'll give that a try the next time I have trouble. I guess I should 
consider myself lucky that I've not yet had to deal with this particular 
problem before.

Bill

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Re: [MacGroup] Insight Digital clear QAM

2011-03-04 Thread John Stone
Lee,

Sorry for the delay in getting back with you. A few will be blocked, but
most will stay clear. As I understand it currently.

John

On Mon, Feb 28, 2011 at 8:25 PM, Lee Larson leelar...@me.com wrote:

 On Feb 28, 2011, at 5:48 PM, John Stone wrote:

  The little DAT box converts as you said the digital signal back to
 something the older TV(non digital TVs) can use, newer tvs that can get over
 the air digital channels can still get by without the little DAT boxes.
 There should be sd and hd versions of all channels.
 
  If you have other questions, and I'm not sure of the answer I can check
 at work...

 Thanks, John!

 Do you know if Insight is going to actually remove any of the current clear
 QAM channels as the expansion goes on?





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[MacGroup] Insight Digital clear QAM

2011-02-28 Thread Lee Larson
On Feb 28, 2011, at 5:55 AM, Ed Wiser wrote:

 Problem for me is 62-1 and 156 channels are not HD and Insight is getting rid 
 of non HD channels as they duplicate channels as in this case with Three 
 versions of the SyFy channel. No good reason to broadcast three versions of 
 the same content two SD and one HD version. They need the bandwidth for HD 
 and internet and phone so the SD channels will be moving out.

I've heard nothing about Insight turning off the clear QAM channels. Have you 
heard for sure they will be removing channels from the lower tier as they add 
more HD channels? There are already some clear QAM channels in HD—all the local 
channels, for example—and they've even been adding a few more, such as WGN.

This will likely mean all those people who got digital to analog converters 
from them last month will be sol because I think those boxes only get clear 
QAM. 

I know there are a few Insight employees subscribed to the list. Are you 
allowed to say anything?





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Re: [MacGroup] Insight Digital clear QAM

2011-02-28 Thread John Stone
Lee,

The little DAT box converts as you said the digital signal back to something
the older TV(non digital TVs) can use, newer tvs that can get over the air
digital channels can still get by without the little DAT boxes. There should
be sd and hd versions of all channels.

If you have other questions, and I'm not sure of the answer I can check at
work...

John

On Mon, Feb 28, 2011 at 12:12 PM, Lee Larson leelar...@me.com wrote:

 On Feb 28, 2011, at 5:55 AM, Ed Wiser wrote:

  Problem for me is 62-1 and 156 channels are not HD and Insight is getting
 rid of non HD channels as they duplicate channels as in this case with Three
 versions of the SyFy channel. No good reason to broadcast three versions of
 the same content two SD and one HD version. They need the bandwidth for HD
 and internet and phone so the SD channels will be moving out.

 I've heard nothing about Insight turning off the clear QAM channels. Have
 you heard for sure they will be removing channels from the lower tier as
 they add more HD channels? There are already some clear QAM channels in
 HD—all the local channels, for example—and they've even been adding a few
 more, such as WGN.

 This will likely mean all those people who got digital to analog converters
 from them last month will be sol because I think those boxes only get clear
 QAM.

 I know there are a few Insight employees subscribed to the list. Are you
 allowed to say anything?





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Re: [MacGroup] Insight Digital clear QAM

2011-02-28 Thread Lee Larson
On Feb 28, 2011, at 5:48 PM, John Stone wrote:

 The little DAT box converts as you said the digital signal back to something 
 the older TV(non digital TVs) can use, newer tvs that can get over the air 
 digital channels can still get by without the little DAT boxes. There should 
 be sd and hd versions of all channels.
 
 If you have other questions, and I'm not sure of the answer I can check at 
 work...

Thanks, John!

Do you know if Insight is going to actually remove any of the current clear QAM 
channels as the expansion goes on?





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Description: S/MIME cryptographic signature

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Re: [MacGroup] Insight 50 meg

2010-12-07 Thread John Robinson
Ben,

I rethought my reply.  They are charging an additional $50.00 OVER the charge 
the customer is now paying for the 20 meg service, which when I look on my bill 
is $10.00 per month.  The mailings they continued to send said this was an 
offer for those that already had the 20 meg service.  I didn't get a card at 
my office where I only have the 10 meg.

So my total bill for internet service will be $60.00.  


John


On Dec 6, 2010, at 11:30 PM, John Robinson wrote:

 Ben,
 
 Right now they are running a special for $50.00 per month but after that it 
 will be $60.00 a month, according to the rep. I talked to.  Could be it will 
 never be more than the 50.00.  One additional note, the iPhone performed much 
 better with downloads not much better than before, say around 13.5, BUT the 
 iPhone upload was over 5.0, just like the computers.  Prior the upload on the 
 iPhone was in the 1.5 range if I remember right.
 
 John
 
 
 On Dec 6, 2010, at 11:02 PM, Ben Hershberg wrote:
 
 Would you mind telling us what the 50 meg service costs?-Ben Zion Hershberg
 On Dec 6, 2010, at 9:56 AM, John Robinson wrote:
 
 Insight has just left, the Apple Airport Extreme handles this 
 fantastically, but I did have a question answered that has always bothered 
 me.  I had wondered if my download speed was 10 meg, or 20 would I really 
 be getting the full usage for unless the site I visited had an UPLOAD speed 
 close to my download speed then I was not going to get the benefit of the 
 higher speed?
 
 Today I found that was true.  This weekend we took the grandchildren to the 
 Polar Express train ride in French Lick.  I took a high def. camera and 
 videoed much of the trip, taking over 30 min. at least.  I put it together 
 in a 5.5 min. movie last night and sent to all the children.  The file was 
 505 meg and I had to use YouSend it to send that large a file. 
 
 I was noticing that the upload speed was hovering around the 1.3 that 
 Insight offers with the 20 meg.  I sent myself a copy of the video so I 
 could download it this morning to test the 50 meg.  The best I was getting 
 was 4.3 down, even though I could take 50.  I did this with the tech guy 
 still here and my question for all these years was answered.  I AM only 
 going to get what the site I go to will upload.  Makes sense.  So where the 
 50 really helps is downloading multiple items at the same time, I would be 
 able to get THEIR maximum output on each of the downloads until I reached 
 the 50 max.  
 
 Hm, lots of idle time for the downloads until these vendors increase 
 their upload speeds.
 
 He also said that by next year they will offer fiber to the home, with 100 
 meg download speeds.  Once in the home they will offer to install the fiber 
 to the various rooms, but for a home like I have they can't for there isn't 
 an exposed beam anywhere other than the furnace room.   The NEXT thing they 
 will offer in a couple years or so will be fiber to their router, that that 
 uses wireless to send the very high speeds throughout the house, hope Apple 
 is ready for this one when it gets here.
 
 He said that with my Apple TV I would notice a difference in the downloads 
 (I guess, if Apple can push more than 1 or 2 meg download speeds) and he 
 said the gamers love the 50, but I am not a gamer.
 
 I tested the speed with Speedtest.net and sure enough I am hitting right at 
 50 down and 5.2 up.  At least when I am sending a large file I will notice 
 a difference because I am the one with the faster upload speed.
 
 John
 
 
 
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Re: [MacGroup] Insight 50 meg

2010-12-07 Thread Michael Robertson
According to my Insight bill,  10.0 service is $31.00, upgrade for  
20.0 is $12.00, for $43.00 total. So I would have to pay $ 93.00/  
month ? I am currently a basic cable/ phone / internet subscriber.
The upgrade sounds great if you have a real need for it. Thanks for  
all the info.

Mike
On Dec 7, 2010, at 6:58 AM, John Robinson wrote:


Ben,

I rethought my reply.  They are charging an additional $50.00 OVER  
the charge the customer is now paying for the 20 meg service, which  
when I look on my bill is $10.00 per month.  The mailings they  
continued to send said this was an offer for those that already  
had the 20 meg service.  I didn't get a card at my office where I  
only have the 10 meg.


So my total bill for internet service will be $60.00.


John


On Dec 6, 2010, at 11:30 PM, John Robinson wrote:


Ben,

Right now they are running a special for $50.00 per month but  
after that it will be $60.00 a month, according to the rep. I  
talked to.  Could be it will never be more than the 50.00.  One  
additional note, the iPhone performed much better with downloads  
not much better than before, say around 13.5, BUT the iPhone upload  
was over 5.0, just like the computers.  Prior the upload on the  
iPhone was in the 1.5 range if I remember right.


John


On Dec 6, 2010, at 11:02 PM, Ben Hershberg wrote:

Would you mind telling us what the 50 meg service costs?-Ben Zion  
Hershberg

On Dec 6, 2010, at 9:56 AM, John Robinson wrote:

Insight has just left, the Apple Airport Extreme handles this  
fantastically, but I did have a question answered that has always  
bothered me.  I had wondered if my download speed was 10 meg, or  
20 would I really be getting the full usage for unless the site I  
visited had an UPLOAD speed close to my download speed then I was  
not going to get the benefit of the higher speed?


Today I found that was true.  This weekend we took the  
grandchildren to the Polar Express train ride in French Lick.  I  
took a high def. camera and videoed much of the trip, taking over  
30 min. at least.  I put it together in a 5.5 min. movie last  
night and sent to all the children.  The file was 505 meg and I  
had to use YouSend it to send that large a file.


I was noticing that the upload speed was hovering around the 1.3  
that Insight offers with the 20 meg.  I sent myself a copy of the  
video so I could download it this morning to test the 50 meg.   
The best I was getting was 4.3 down, even though I could take  
50.  I did this with the tech guy still here and my question for  
all these years was answered.  I AM only going to get what the  
site I go to will upload.  Makes sense.  So where the 50 really  
helps is downloading multiple items at the same time, I would be  
able to get THEIR maximum output on each of the downloads until I  
reached the 50 max.


Hm, lots of idle time for the downloads until these vendors  
increase their upload speeds.


He also said that by next year they will offer fiber to the home,  
with 100 meg download speeds.  Once in the home they will offer  
to install the fiber to the various rooms, but for a home like I  
have they can't for there isn't an exposed beam anywhere other  
than the furnace room.   The NEXT thing they will offer in a  
couple years or so will be fiber to their router, that that uses  
wireless to send the very high speeds throughout the house, hope  
Apple is ready for this one when it gets here.


He said that with my Apple TV I would notice a difference in the  
downloads (I guess, if Apple can push more than 1 or 2 meg  
download speeds) and he said the gamers love the 50, but I am not  
a gamer.


I tested the speed with Speedtest.net and sure enough I am  
hitting right at 50 down and 5.2 up.  At least when I am sending  
a large file I will notice a difference because I am the one with  
the faster upload speed.


John



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Re: [MacGroup] Insight 50 meg

2010-12-07 Thread Jonathan Fletcher
Right, basic internet (10.0) has a cost, 20.0 is an EXTRA charge on top of 
that, and the 50.0 is advertised as $50 MORE than what 20.0 customers are 
currently paying.

Exact charges vary depending on when you got your service and what other 
services you have. Mine are:

Basic  $28
20.0+ $12

So 50.0 would cost me $90 a month.

With two phone lines and cable TV, I owe my soul to the Insight store.

j.



On Dec 7, 2010, at 7:48 AM, Michael Robertson 
michael.robert...@insightbb.com wrote:

 According to my Insight bill,  10.0 service is $31.00, upgrade for 20.0 is 
 $12.00, for $43.00 total. So I would have to pay $ 93.00/ month ? I am 
 currently a basic cable/ phone / internet subscriber.
 The upgrade sounds great if you have a real need for it. Thanks for all the 
 info.
 

--
Jonathan Fletcher
FileMaker 9  10 Certified Developer

Fletcher Data Consulting
jonat...@fletcherdata.com
http://www.fletcherdata.com
502-509-7137

Kentuckiana's FileMaker Users Group
Next meeting: December 16, 12:00 pm to 3:00-ish
1234 S. Third Street, Louisville
Info  RSVP: http://fmpug.com/scheduleMeetings.php
Listserv signup: http://fmpug.com/mailman/listinfo/louisville_fmpug.com
Blog: http://www.kyfmp.com





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[MacGroup] Insight 50 meg

2010-12-06 Thread John Robinson
Insight has just left, the Apple Airport Extreme handles this fantastically, 
but I did have a question answered that has always bothered me.  I had wondered 
if my download speed was 10 meg, or 20 would I really be getting the full usage 
for unless the site I visited had an UPLOAD speed close to my download speed 
then I was not going to get the benefit of the higher speed?

Today I found that was true.  This weekend we took the grandchildren to the 
Polar Express train ride in French Lick.  I took a high def. camera and videoed 
much of the trip, taking over 30 min. at least.  I put it together in a 5.5 
min. movie last night and sent to all the children.  The file was 505 meg and I 
had to use YouSend it to send that large a file. 

I was noticing that the upload speed was hovering around the 1.3 that Insight 
offers with the 20 meg.  I sent myself a copy of the video so I could download 
it this morning to test the 50 meg.  The best I was getting was 4.3 down, even 
though I could take 50.  I did this with the tech guy still here and my 
question for all these years was answered.  I AM only going to get what the 
site I go to will upload.  Makes sense.  So where the 50 really helps is 
downloading multiple items at the same time, I would be able to get THEIR 
maximum output on each of the downloads until I reached the 50 max.  

Hm, lots of idle time for the downloads until these vendors increase their 
upload speeds.

He also said that by next year they will offer fiber to the home, with 100 meg 
download speeds.  Once in the home they will offer to install the fiber to the 
various rooms, but for a home like I have they can't for there isn't an exposed 
beam anywhere other than the furnace room.   The NEXT thing they will offer in 
a couple years or so will be fiber to their router, that that uses wireless to 
send the very high speeds throughout the house, hope Apple is ready for this 
one when it gets here.

He said that with my Apple TV I would notice a difference in the downloads (I 
guess, if Apple can push more than 1 or 2 meg download speeds) and he said the 
gamers love the 50, but I am not a gamer.

I tested the speed with Speedtest.net and sure enough I am hitting right at 50 
down and 5.2 up.  At least when I am sending a large file I will notice a 
difference because I am the one with the faster upload speed.

John



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Re: [MacGroup] Insight 50 meg

2010-12-06 Thread Jonathan Fletcher
Awesome, John! 

I had seen their offer and I so wanted to cancel the TV cable and switch to the 
higher speed internet (as they cost about the same), but that would have been 
prohibitively expensive, what with the divorce and all. And the medical bills 
to cover my brain injuries.

Maybe when Insight gets the fiber here, and the Apple TV includes TLC and the 
food channel I can talk her into it.

Nice analysis and news-gethering for us, though, John. Thanks!

j.




On Dec 6, 2010, at 12:00 PM, John Robinson prof...@insightbb.com wrote:

 Insight has just left, the Apple Airport Extreme handles this fantastically, 
 but I did have a question answered that has always bothered me.  I had 
 wondered if my download speed was 10 meg, or 20 would I really be getting the 
 full usage for unless the site I visited had an UPLOAD speed close to my 
 download speed then I was not going to get the benefit of the higher speed?
 
 Today I found that was true.  This weekend we took the grandchildren to the 
 Polar Express train ride in French Lick.  I took a high def. camera and 
 videoed much of the trip, taking over 30 min. at least.  I put it together in 
 a 5.5 min. movie last night and sent to all the children.  The file was 505 
 meg and I had to use YouSend it to send that large a file. 
 
 I was noticing that the upload speed was hovering around the 1.3 that Insight 
 offers with the 20 meg.  I sent myself a copy of the video so I could 
 download it this morning to test the 50 meg.  The best I was getting was 4.3 
 down, even though I could take 50.  I did this with the tech guy still here 
 and my question for all these years was answered.  I AM only going to get 
 what the site I go to will upload.  Makes sense.  So where the 50 really 
 helps is downloading multiple items at the same time, I would be able to get 
 THEIR maximum output on each of the downloads until I reached the 50 max.  
 
 Hm, lots of idle time for the downloads until these vendors increase 
 their upload speeds.
 
 He also said that by next year they will offer fiber to the home, with 100 
 meg download speeds.  Once in the home they will offer to install the fiber 
 to the various rooms, but for a home like I have they can't for there isn't 
 an exposed beam anywhere other than the furnace room.   The NEXT thing they 
 will offer in a couple years or so will be fiber to their router, that that 
 uses wireless to send the very high speeds throughout the house, hope Apple 
 is ready for this one when it gets here.
 
 He said that with my Apple TV I would notice a difference in the downloads (I 
 guess, if Apple can push more than 1 or 2 meg download speeds) and he said 
 the gamers love the 50, but I am not a gamer.
 
 I tested the speed with Speedtest.net and sure enough I am hitting right at 
 50 down and 5.2 up.  At least when I am sending a large file I will notice a 
 difference because I am the one with the faster upload speed.
 
 John
 

--
Jonathan Fletcher
FileMaker 9  10 Certified Developer

Fletcher Data Consulting
jonat...@fletcherdata.com
http://www.fletcherdata.com
502-509-7137

Kentuckiana's FileMaker Users Group
Next meeting: December 16, 12:00 pm to 3:00-ish
1234 S. Third Street, Louisville
Info  RSVP: http://fmpug.com/scheduleMeetings.php
Listserv signup: http://fmpug.com/mailman/listinfo/louisville_fmpug.com
Blog: http://www.kyfmp.com





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Re: [MacGroup] Insight 50 meg

2010-12-06 Thread John Robinson
Jonathan,

It's not your brain injuries I worry about it's the divorce, it cost more!!

Even if they bring the fiber to the house next year, and install a new modem to 
handle the fiber and the 100 meg., the existing Airport Extreme's will still 
handle it,  they can handle 150 meg input.  I did notice a huge difference in 
rebooting the router.  With either Insight or the ATT DSL, when you plug the 
router in there is the long pause with the yellow light, finally a blinking 
yellow light and it eventually goes green.

Still had the long pause with the yellow light, the blink was at the most one 
(1) and it was green, that was a huge difference.  

Jonathan, you have a lot of friends, several on this list, so if we need to 
pass the cup just let us know.

John


On Dec 6, 2010, at 1:00 PM, Jonathan Fletcher wrote:

 Awesome, John! 
 
 I had seen their offer and I so wanted to cancel the TV cable and switch to 
 the higher speed internet (as they cost about the same), but that would have 
 been prohibitively expensive, what with the divorce and all. And the medical 
 bills to cover my brain injuries.
 
 Maybe when Insight gets the fiber here, and the Apple TV includes TLC and the 
 food channel I can talk her into it.
 
 Nice analysis and news-gethering for us, though, John. Thanks!
 
 j.
 
 
 
 
 On Dec 6, 2010, at 12:00 PM, John Robinson prof...@insightbb.com wrote:
 
 Insight has just left, the Apple Airport Extreme handles this fantastically, 
 but I did have a question answered that has always bothered me.  I had 
 wondered if my download speed was 10 meg, or 20 would I really be getting 
 the full usage for unless the site I visited had an UPLOAD speed close to my 
 download speed then I was not going to get the benefit of the higher speed?
 
 Today I found that was true.  This weekend we took the grandchildren to the 
 Polar Express train ride in French Lick.  I took a high def. camera and 
 videoed much of the trip, taking over 30 min. at least.  I put it together 
 in a 5.5 min. movie last night and sent to all the children.  The file was 
 505 meg and I had to use YouSend it to send that large a file. 
 
 I was noticing that the upload speed was hovering around the 1.3 that 
 Insight offers with the 20 meg.  I sent myself a copy of the video so I 
 could download it this morning to test the 50 meg.  The best I was getting 
 was 4.3 down, even though I could take 50.  I did this with the tech guy 
 still here and my question for all these years was answered.  I AM only 
 going to get what the site I go to will upload.  Makes sense.  So where the 
 50 really helps is downloading multiple items at the same time, I would be 
 able to get THEIR maximum output on each of the downloads until I reached 
 the 50 max.  
 
 Hm, lots of idle time for the downloads until these vendors increase 
 their upload speeds.
 
 He also said that by next year they will offer fiber to the home, with 100 
 meg download speeds.  Once in the home they will offer to install the fiber 
 to the various rooms, but for a home like I have they can't for there isn't 
 an exposed beam anywhere other than the furnace room.   The NEXT thing they 
 will offer in a couple years or so will be fiber to their router, that that 
 uses wireless to send the very high speeds throughout the house, hope Apple 
 is ready for this one when it gets here.
 
 He said that with my Apple TV I would notice a difference in the downloads 
 (I guess, if Apple can push more than 1 or 2 meg download speeds) and he 
 said the gamers love the 50, but I am not a gamer.
 
 I tested the speed with Speedtest.net and sure enough I am hitting right at 
 50 down and 5.2 up.  At least when I am sending a large file I will notice a 
 difference because I am the one with the faster upload speed.
 
 John
 
 
 --
 Jonathan Fletcher
 FileMaker 9  10 Certified Developer
 
 Fletcher Data Consulting
 jonat...@fletcherdata.com
 http://www.fletcherdata.com
 502-509-7137
 
 Kentuckiana's FileMaker Users Group
 Next meeting: December 16, 12:00 pm to 3:00-ish
 1234 S. Third Street, Louisville
 Info  RSVP: http://fmpug.com/scheduleMeetings.php
 Listserv signup: http://fmpug.com/mailman/listinfo/louisville_fmpug.com
 Blog: http://www.kyfmp.com
 
 
 
 
 
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Re: [MacGroup] Insight 50 meg

2010-12-06 Thread John Robinson
Hopefully a final note from me concerning the Insight 50 meg speeds (O.K., stop 
applauding) but here is where it REALLY shines.  The 505 meg movie that I sent 
out twice last night, each time the bar on YouSend it started out at 2 hrs, 
then quickly settled on just over an hour, and it did take that long.

I have a close friend with children that would love this so I waited to send 
the file to him after the new install.  Once it started YouSend it landed on 13 
minutes and went down from there.  The uploading is so much faster.

John



 
 
 
 On Dec 6, 2010, at 12:00 PM, John Robinson prof...@insightbb.com wrote:
 
 Insight has just left, the Apple Airport Extreme handles this 
 fantastically, but I did have a question answered that has always bothered 
 me.  I had wondered if my download speed was 10 meg, or 20 would I really 
 be getting the full usage for unless the site I visited had an UPLOAD speed 
 close to my download speed then I was not going to get the benefit of the 
 higher speed?
 
 Today I found that was true.  This weekend we took the grandchildren to the 
 Polar Express train ride in French Lick.  I took a high def. camera and 
 videoed much of the trip, taking over 30 min. at least.  I put it together 
 in a 5.5 min. movie last night and sent to all the children.  The file was 
 505 meg and I had to use YouSend it to send that large a file. 
 
 I was noticing that the upload speed was hovering around the 1.3 that 
 Insight offers with the 20 meg.  I sent myself a copy of the video so I 
 could download it this morning to test the 50 meg.  The best I was getting 
 was 4.3 down, even though I could take 50.  I did this with the tech guy 
 still here and my question for all these years was answered.  I AM only 
 going to get what the site I go to will upload.  Makes sense.  So where the 
 50 really helps is downloading multiple items at the same time, I would be 
 able to get THEIR maximum output on each of the downloads until I reached 
 the 50 max.  
 
 Hm, lots of idle time for the downloads until these vendors increase 
 their upload speeds.
 
 He also said that by next year they will offer fiber to the home, with 100 
 meg download speeds.  Once in the home they will offer to install the fiber 
 to the various rooms, but for a home like I have they can't for there isn't 
 an exposed beam anywhere other than the furnace room.   The NEXT thing they 
 will offer in a couple years or so will be fiber to their router, that that 
 uses wireless to send the very high speeds throughout the house, hope Apple 
 is ready for this one when it gets here.
 
 He said that with my Apple TV I would notice a difference in the downloads 
 (I guess, if Apple can push more than 1 or 2 meg download speeds) and he 
 said the gamers love the 50, but I am not a gamer.
 
 I tested the speed with Speedtest.net and sure enough I am hitting right at 
 50 down and 5.2 up.  At least when I am sending a large file I will notice 
 a difference because I am the one with the faster upload speed.
 
 John
 
 
 --
 Jonathan Fletcher
 FileMaker 9  10 Certified Developer
 
 Fletcher Data Consulting
 jonat...@fletcherdata.com
 http://www.fletcherdata.com
 502-509-7137
 
 Kentuckiana's FileMaker Users Group
 Next meeting: December 16, 12:00 pm to 3:00-ish
 1234 S. Third Street, Louisville
 Info  RSVP: http://fmpug.com/scheduleMeetings.php
 Listserv signup: http://fmpug.com/mailman/listinfo/louisville_fmpug.com
 Blog: http://www.kyfmp.com
 
 
 
 
 
 ___
 MacGroup mailing list
 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup
 
 
 
 
 
 ___
 MacGroup mailing list
 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup
 




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Re: [MacGroup] Insight 50 meg

2010-12-06 Thread Ben Hershberg
Would you mind telling us what the 50 meg service costs?-Ben Zion Hershberg
On Dec 6, 2010, at 9:56 AM, John Robinson wrote:

 Insight has just left, the Apple Airport Extreme handles this fantastically, 
 but I did have a question answered that has always bothered me.  I had 
 wondered if my download speed was 10 meg, or 20 would I really be getting the 
 full usage for unless the site I visited had an UPLOAD speed close to my 
 download speed then I was not going to get the benefit of the higher speed?
 
 Today I found that was true.  This weekend we took the grandchildren to the 
 Polar Express train ride in French Lick.  I took a high def. camera and 
 videoed much of the trip, taking over 30 min. at least.  I put it together in 
 a 5.5 min. movie last night and sent to all the children.  The file was 505 
 meg and I had to use YouSend it to send that large a file. 
 
 I was noticing that the upload speed was hovering around the 1.3 that Insight 
 offers with the 20 meg.  I sent myself a copy of the video so I could 
 download it this morning to test the 50 meg.  The best I was getting was 4.3 
 down, even though I could take 50.  I did this with the tech guy still here 
 and my question for all these years was answered.  I AM only going to get 
 what the site I go to will upload.  Makes sense.  So where the 50 really 
 helps is downloading multiple items at the same time, I would be able to get 
 THEIR maximum output on each of the downloads until I reached the 50 max.  
 
 Hm, lots of idle time for the downloads until these vendors increase 
 their upload speeds.
 
 He also said that by next year they will offer fiber to the home, with 100 
 meg download speeds.  Once in the home they will offer to install the fiber 
 to the various rooms, but for a home like I have they can't for there isn't 
 an exposed beam anywhere other than the furnace room.   The NEXT thing they 
 will offer in a couple years or so will be fiber to their router, that that 
 uses wireless to send the very high speeds throughout the house, hope Apple 
 is ready for this one when it gets here.
 
 He said that with my Apple TV I would notice a difference in the downloads (I 
 guess, if Apple can push more than 1 or 2 meg download speeds) and he said 
 the gamers love the 50, but I am not a gamer.
 
 I tested the speed with Speedtest.net and sure enough I am hitting right at 
 50 down and 5.2 up.  At least when I am sending a large file I will notice a 
 difference because I am the one with the faster upload speed.
 
 John
 
 
 
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Re: [MacGroup] Insight 50 meg

2010-12-06 Thread John Robinson
Ben,

Right now they are running a special for $50.00 per month but after that it 
will be $60.00 a month, according to the rep. I talked to.  Could be it will 
never be more than the 50.00.  One additional note, the iPhone performed much 
better with downloads not much better than before, say around 13.5, BUT the 
iPhone upload was over 5.0, just like the computers.  Prior the upload on the 
iPhone was in the 1.5 range if I remember right.

John


On Dec 6, 2010, at 11:02 PM, Ben Hershberg wrote:

 Would you mind telling us what the 50 meg service costs?-Ben Zion Hershberg
 On Dec 6, 2010, at 9:56 AM, John Robinson wrote:
 
 Insight has just left, the Apple Airport Extreme handles this fantastically, 
 but I did have a question answered that has always bothered me.  I had 
 wondered if my download speed was 10 meg, or 20 would I really be getting 
 the full usage for unless the site I visited had an UPLOAD speed close to my 
 download speed then I was not going to get the benefit of the higher speed?
 
 Today I found that was true.  This weekend we took the grandchildren to the 
 Polar Express train ride in French Lick.  I took a high def. camera and 
 videoed much of the trip, taking over 30 min. at least.  I put it together 
 in a 5.5 min. movie last night and sent to all the children.  The file was 
 505 meg and I had to use YouSend it to send that large a file. 
 
 I was noticing that the upload speed was hovering around the 1.3 that 
 Insight offers with the 20 meg.  I sent myself a copy of the video so I 
 could download it this morning to test the 50 meg.  The best I was getting 
 was 4.3 down, even though I could take 50.  I did this with the tech guy 
 still here and my question for all these years was answered.  I AM only 
 going to get what the site I go to will upload.  Makes sense.  So where the 
 50 really helps is downloading multiple items at the same time, I would be 
 able to get THEIR maximum output on each of the downloads until I reached 
 the 50 max.  
 
 Hm, lots of idle time for the downloads until these vendors increase 
 their upload speeds.
 
 He also said that by next year they will offer fiber to the home, with 100 
 meg download speeds.  Once in the home they will offer to install the fiber 
 to the various rooms, but for a home like I have they can't for there isn't 
 an exposed beam anywhere other than the furnace room.   The NEXT thing they 
 will offer in a couple years or so will be fiber to their router, that that 
 uses wireless to send the very high speeds throughout the house, hope Apple 
 is ready for this one when it gets here.
 
 He said that with my Apple TV I would notice a difference in the downloads 
 (I guess, if Apple can push more than 1 or 2 meg download speeds) and he 
 said the gamers love the 50, but I am not a gamer.
 
 I tested the speed with Speedtest.net and sure enough I am hitting right at 
 50 down and 5.2 up.  At least when I am sending a large file I will notice a 
 difference because I am the one with the faster upload speed.
 
 John
 
 
 
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[MacGroup] Insight vs BellSouth?

2010-07-30 Thread Beth Phillips
Looking for feedback on Insight vs BellSouth service.

My Mom has had Bell South DSL for a few years now and she is always having
speed issues that seem related to certain times of day, usually late
evening. When I initially called Bell South they blamed it on the router I
installed, so I removed it from the equation. Things didn¹t really improve.
Last night I was in for a visit and things were working pretty good up until
about 8:30 then it slowed to a crawl. Mom said this is typical of that time
of day. She has an older G4 and I thought that was part of the problem, but
I hooked my MacBook up to her modem to rule out the computer as the problem
and it took 5 minutes to load up a web page. (I use my laptop on our home
Bell South connection with no problems.) I¹ve spent hours on the phone with
Bell South in the past trying to trouble shoot this and they always tell me
everything is working fine on their end. After all this time and the things
we¹ve done to troubleshoot, I¹m convinced that Bell South has a speed issue
in her particular area of Louisville. Just wondered if anyone had any
experience with Insight¹s service. I¹m thinking of having her switch
providers since she already has cable through them.

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Re: [MacGroup] Insight vs BellSouth?

2010-07-30 Thread John Robinson
Beth,

I have both, but since I am in Indiana here it is called ATT.  The DSL line 
has been as reliable if not more so than Insight, but the best speed I can get 
is about 5 meg down and less than 1 meg up.   I would move to their new system 
but when they came out to measure I was too far from the fiber, so I have to 
stay with DSL.

Insight is currently 20 down and about 1.5 up.  Insight is still having 
problems since their server crash a few months ago and just this week I had a 
new box installed and the technician said for them to be fully back to normal 
it will be many months yet, thus on the TV side we have minor issues but the 
internet side seems fairly reliable. 

I can say that service from Insight is MUCH better than ATT.  I had a modem go 
bad and it was difficult talking to people that know little English and less 
technical abilities.  Finally I got them to send me one and it configured much 
easier than the original so that has certainly improved.  

I don't understand why DSL slows at night for I thought it was a dedicated line 
and not shared my others in your node as you have with cable.  My speed is 
the same all times of the day.

If they won't send you a new modem to see if that is the problem then yes, dump 
them.

John


On Jul 30, 2010, at 1:53 PM, Beth Phillips wrote:

 Looking for feedback on Insight vs BellSouth service.
 
 My Mom has had Bell South DSL for a few years now and she is always having 
 speed issues that seem related to certain times of day, usually late evening. 
 When I initially called Bell South they blamed it on the router I installed, 
 so I removed it from the equation. Things didn’t really improve. Last night I 
 was in for a visit and things were working pretty good up until about 8:30 
 then it slowed to a crawl. Mom said this is typical of that time of day. She 
 has an older G4 and I thought that was part of the problem, but I hooked my 
 MacBook up to her modem to rule out the computer as the problem and it took 5 
 minutes to load up a web page. (I use my laptop on our home Bell South 
 connection with no problems.) I’ve spent hours on the phone with Bell South 
 in the past trying to trouble shoot this and they always tell me everything 
 is working fine on their end. After all this time and the things we’ve done 
 to troubleshoot, I’m convinced that Bell South has a speed issue in her 
 particular area of Louisville. Just wondered if anyone had any experience 
 with Insight’s service. I’m thinking of having her switch providers since she 
 already has cable through them.
 
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Re: [MacGroup] Insight and DSL

2010-05-19 Thread Ed Wiser
You where hitting the packet download limit and the connection was being reset.
One of the reasons I do not have Insight.  I do a lot of beta testing some 
software companies that we All know and love and download gigabytes of data 
every day and ran into this problem. This is only get worse as we push into the 
HD TV world the bandwidth on a standard cable line is just not there for all 
the data they are trying to push down the intertubes now.



From: macgroup-boun...@erdos.math.louisville.edu 
[mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of John Robinson
Sent: Tuesday, May 18, 2010 7:10 PM
To: Topics related to Apple and Macintosh computers
Subject: [MacGroup] Insight and DSL

In the past I have mentioned that I really need a backup system for the cable, 
so I have a DSL line as well.  Today I found another reason for a backup.  I 
will post the correspondence I had today with WebEx, the provider of training 
materials for Interactive Brokers.

I was not able to download ANY of their training video's, the download would 
always freeze, sometimes as soon as it would start, sometimes when it was 
around 80% complete.  I had been on the phone with Interactive Brokers and they 
couldn't figure it out so they sent me to WebEx, their provider of live and 
recorded sessions.

I spent a good bit of time with two of their people, and I was to try tonight 
and get back with the tech support.  We had tried Safari and Firefox, both 
doing the same thing.

I am posting the solution to this problem below, who in the world knows why it 
works this way in our world but so often it does.

John



Nathan,

Well, you are NOT going to believe this one.

I have 5 Mac's here, all on a Cable high speed line that normally pushes 20 meg 
downloads other than the busy times at night. When you and I talked this 
afternoon I had that Mac on high speed cable at the office and that didn't 
work.   I have one computer on a DSL line, I need it as a backup should the 
cable go down.

I tried downloading from all 5 Mac's, using ethernet and then disconnecting and 
trying wireless.  Nothing, they all fail.

Then I went to the DSL line and I'll be darn, it works perfectly using Safari.  
The failures with cable was using Safari and Firefox.  I know we have been 
having a lot of trouble with the cable of late so they must be doing something 
that locks or freezes your feed.

Thank goodness for the backup for I was not going to be able to get what I 
needed.

I so appreciate your help, put this one in your book for that one other person 
in this country that may experience what I have.

John Robinson


On May 18, 2010, at 3:57 PM, WebEx Help Desk wrote:


John ,

This is in regards with the conversation that we had earlier today where you 
reported that the window times out at 85% when  trying to download a recording 
of 250 MB or greater . When we were working together to determine the cause i 
found that you were downloding these recordings from 
www.interactivebrokers.comhttp://www.interactivebrokers.com/ and it was 
timing out . You were able to reproduce on the same on the MAC computer at your 
home .

I did advise you to browse { 
https://interactivebrokers.webex.comhttps://interactivebrokers.webex.com/ } 
and check if you can download that recording without timing itself out . You 
were doing this on the phone but since it took time , you had advised me that 
yould call us back if there is any issue . I am sending this email inorder to 
ensure if everything is fine .

Thanks and Regards,
Nathan
Technical Support Engineer
WebEx Communications, Inc.
http://support.webex.com/support/knowledgebase.html
?If you should receive a survey regarding this support experience, I would 
appreciate it if you would take a couple of minutes to complete the survey as 
it helps us to provide you with better service and support.


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Re: [MacGroup] Insight and DSL

2010-05-19 Thread John Robinson
Thanks Ed, so does that mean that good old ATT will be facing the same thing 
now that they are starting of offer  T.V. along with the phone  internet?  

John


On May 19, 2010, at 5:19 AM, Ed Wiser wrote:

 You where hitting the packet download limit and the connection was being 
 reset.
 One of the reasons I do not have Insight.  I do a lot of beta testing some 
 software companies that we All know and love and download gigabytes of data 
 every day and ran into this problem. This is only get worse as we push into 
 the HD TV world the bandwidth on a standard cable line is just not there for 
 all the data they are trying to push down the intertubes now.
  
  
  
 From: macgroup-boun...@erdos.math.louisville.edu 
 [mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of John Robinson
 Sent: Tuesday, May 18, 2010 7:10 PM
 To: Topics related to Apple and Macintosh computers
 Subject: [MacGroup] Insight and DSL
  
 In the past I have mentioned that I really need a backup system for the 
 cable, so I have a DSL line as well.  Today I found another reason for a 
 backup.  I will post the correspondence I had today with WebEx, the provider 
 of training materials for Interactive Brokers.
  
 I was not able to download ANY of their training video's, the download would 
 always freeze, sometimes as soon as it would start, sometimes when it was 
 around 80% complete.  I had been on the phone with Interactive Brokers and 
 they couldn't figure it out so they sent me to WebEx, their provider of live 
 and recorded sessions.  
  
 I spent a good bit of time with two of their people, and I was to try tonight 
 and get back with the tech support.  We had tried Safari and Firefox, both 
 doing the same thing.
  
 I am posting the solution to this problem below, who in the world knows why 
 it works this way in our world but so often it does.  
  
 John
  
  
  
 Nathan,
 
 Well, you are NOT going to believe this one.
 
 I have 5 Mac's here, all on a Cable high speed line that normally pushes 20 
 meg downloads other than the busy times at night. When you and I talked this 
 afternoon I had that Mac on high speed cable at the office and that didn't 
 work.   I have one computer on a DSL line, I need it as a backup should the 
 cable go down.
 
 I tried downloading from all 5 Mac's, using ethernet and then disconnecting 
 and trying wireless.  Nothing, they all fail.  
 
 Then I went to the DSL line and I'll be darn, it works perfectly using 
 Safari.  The failures with cable was using Safari and Firefox.  I know we 
 have been having a lot of trouble with the cable of late so they must be 
 doing something that locks or freezes your feed.
 
 Thank goodness for the backup for I was not going to be able to get what I 
 needed.  
 
 I so appreciate your help, put this one in your book for that one other 
 person in this country that may experience what I have.  
 
 John Robinson
 
 
 On May 18, 2010, at 3:57 PM, WebEx Help Desk wrote:
 
 
 John , 
  
 This is in regards with the conversation that we had earlier today where you 
 reported that the window times out at 85% when  trying to download a 
 recording of 250 MB or greater . When we were working together to determine 
 the cause i found that you were downloding these recordings from 
 www.interactivebrokers.com and it was timing out . You were able to reproduce 
 on the same on the MAC computer at your home .
  
 I did advise you to browse { https://interactivebrokers.webex.com } and check 
 if you can download that recording without timing itself out . You were doing 
 this on the phone but since it took time , you had advised me that yould call 
 us back if there is any issue . I am sending this email inorder to ensure if 
 everything is fine .
  
 Thanks and Regards,
 Nathan
 Technical Support Engineer
 WebEx Communications, Inc.
 http://support.webex.com/support/knowledgebase.html
 ?If you should receive a survey regarding this support experience, I would 
 appreciate it if you would take a couple of minutes to complete the survey as 
 it helps us to provide you with better service and support.
  
 
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Re: [MacGroup] Insight and DSL

2010-05-19 Thread John Robinson
Ed,

Another thought.  A couple months ago Cisco announced their development of new 
routers that would allow unheard of speeds on existing infrastructure.  They 
were saying you could download every book in the library of congress in 
seconds, every man woman and child in China could be on the internet at the 
same time and a bunch of other unbelievable numbers.   Would this router not 
solve the problem you mention?

Also I was never clear, were these routers that the providers (ISP's) would 
need to use, were they needed by the end user, would they need to be used by 
the server?  All God's children need one?

John

  
On May 19, 2010, at 5:19 AM, Ed Wiser wrote:

 You where hitting the packet download limit and the connection was being 
 reset.
 One of the reasons I do not have Insight.  I do a lot of beta testing some 
 software companies that we All know and love and download gigabytes of data 
 every day and ran into this problem. This is only get worse as we push into 
 the HD TV world the bandwidth on a standard cable line is just not there for 
 all the data they are trying to push down the intertubes now.
  
  
  
 From: macgroup-boun...@erdos.math.louisville.edu 
 [mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of John Robinson
 Sent: Tuesday, May 18, 2010 7:10 PM
 To: Topics related to Apple and Macintosh computers
 Subject: [MacGroup] Insight and DSL
  
 In the past I have mentioned that I really need a backup system for the 
 cable, so I have a DSL line as well.  Today I found another reason for a 
 backup.  I will post the correspondence I had today with WebEx, the provider 
 of training materials for Interactive Brokers.
  
 I was not able to download ANY of their training video's, the download would 
 always freeze, sometimes as soon as it would start, sometimes when it was 
 around 80% complete.  I had been on the phone with Interactive Brokers and 
 they couldn't figure it out so they sent me to WebEx, their provider of live 
 and recorded sessions.  
  
 I spent a good bit of time with two of their people, and I was to try tonight 
 and get back with the tech support.  We had tried Safari and Firefox, both 
 doing the same thing.
  
 I am posting the solution to this problem below, who in the world knows why 
 it works this way in our world but so often it does.  
  
 John
  
  
  
 Nathan,
 
 Well, you are NOT going to believe this one.
 
 I have 5 Mac's here, all on a Cable high speed line that normally pushes 20 
 meg downloads other than the busy times at night. When you and I talked this 
 afternoon I had that Mac on high speed cable at the office and that didn't 
 work.   I have one computer on a DSL line, I need it as a backup should the 
 cable go down.
 
 I tried downloading from all 5 Mac's, using ethernet and then disconnecting 
 and trying wireless.  Nothing, they all fail.  
 
 Then I went to the DSL line and I'll be darn, it works perfectly using 
 Safari.  The failures with cable was using Safari and Firefox.  I know we 
 have been having a lot of trouble with the cable of late so they must be 
 doing something that locks or freezes your feed.
 
 Thank goodness for the backup for I was not going to be able to get what I 
 needed.  
 
 I so appreciate your help, put this one in your book for that one other 
 person in this country that may experience what I have.  
 
 John Robinson
 
 
 On May 18, 2010, at 3:57 PM, WebEx Help Desk wrote:
 
 
 John , 
  
 This is in regards with the conversation that we had earlier today where you 
 reported that the window times out at 85% when  trying to download a 
 recording of 250 MB or greater . When we were working together to determine 
 the cause i found that you were downloding these recordings from 
 www.interactivebrokers.com and it was timing out . You were able to reproduce 
 on the same on the MAC computer at your home .
  
 I did advise you to browse { https://interactivebrokers.webex.com } and check 
 if you can download that recording without timing itself out . You were doing 
 this on the phone but since it took time , you had advised me that yould call 
 us back if there is any issue . I am sending this email inorder to ensure if 
 everything is fine .
  
 Thanks and Regards,
 Nathan
 Technical Support Engineer
 WebEx Communications, Inc.
 http://support.webex.com/support/knowledgebase.html
 ?If you should receive a survey regarding this support experience, I would 
 appreciate it if you would take a couple of minutes to complete the survey as 
 it helps us to provide you with better service and support.
  
 
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Re: [MacGroup] Insight and DSL

2010-05-19 Thread Lee Larson

On May 19, at 5:19 AM, Ed Wiser wrote:

You where hitting the packet download limit and the connection was  
being reset.
One of the reasons I do not have Insight.  I do a lot of beta  
testing some software companies that we All know and love and  
download gigabytes of data every day and ran into this problem. This  
is only get worse as we push into the HD TV world the bandwidth on a  
standard cable line is just not there for all the data they are  
trying to push down the intertubes now.


Does Insight have such a limit? I've never heard of it. I've regularly  
downloaded files as large as 8GB with no trouble over Insight.






smime.p7s
Description: S/MIME cryptographic signature

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Re: [MacGroup] Insight and DSL

2010-05-19 Thread Ed Wiser
I have had other users run into this problem before.

From: macgroup-boun...@erdos.math.louisville.edu 
[mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of Lee Larson
Sent: Wednesday, May 19, 2010 8:31 AM
To: Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight and DSL

On May 19, at 5:19 AM, Ed Wiser wrote:


You where hitting the packet download limit and the connection was being reset.
One of the reasons I do not have Insight.  I do a lot of beta testing some 
software companies that we All know and love and download gigabytes of data 
every day and ran into this problem. This is only get worse as we push into the 
HD TV world the bandwidth on a standard cable line is just not there for all 
the data they are trying to push down the intertubes now.

Does Insight have such a limit? I've never heard of it. I've regularly 
downloaded files as large as 8GB with no trouble over Insight.




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Re: [MacGroup] Insight and DSL

2010-05-19 Thread Ed Wiser
A lot of this is how the ISP manages data. Knowing what type of data is being 
downloaded in your case video. Insight as well as Bellsouth will change the 
rate of the download by the type of data being downloaded. With all the data we 
are sending back and forth now days ISP's are watch who and what data they are 
download to manage the load on their system. So that one user doesn't cause a 
network to have speed issues.


From: macgroup-boun...@erdos.math.louisville.edu 
[mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of John Robinson
Sent: Wednesday, May 19, 2010 7:56 AM
To: Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight and DSL

Ed,

Another thought.  A couple months ago Cisco announced their development of new 
routers that would allow unheard of speeds on existing infrastructure.  They 
were saying you could download every book in the library of congress in 
seconds, every man woman and child in China could be on the internet at the 
same time and a bunch of other unbelievable numbers.   Would this router not 
solve the problem you mention?

Also I was never clear, were these routers that the providers (ISP's) would 
need to use, were they needed by the end user, would they need to be used by 
the server?  All God's children need one?

John


On May 19, 2010, at 5:19 AM, Ed Wiser wrote:


You where hitting the packet download limit and the connection was being reset.
One of the reasons I do not have Insight.  I do a lot of beta testing some 
software companies that we All know and love and download gigabytes of data 
every day and ran into this problem. This is only get worse as we push into the 
HD TV world the bandwidth on a standard cable line is just not there for all 
the data they are trying to push down the intertubes now.



From: 
macgroup-boun...@erdos.math.louisville.edumailto:macgroup-boun...@erdos.math.louisville.edu
 [mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of John Robinson
Sent: Tuesday, May 18, 2010 7:10 PM
To: Topics related to Apple and Macintosh computers
Subject: [MacGroup] Insight and DSL

In the past I have mentioned that I really need a backup system for the cable, 
so I have a DSL line as well.  Today I found another reason for a backup.  I 
will post the correspondence I had today with WebEx, the provider of training 
materials for Interactive Brokers.

I was not able to download ANY of their training video's, the download would 
always freeze, sometimes as soon as it would start, sometimes when it was 
around 80% complete.  I had been on the phone with Interactive Brokers and they 
couldn't figure it out so they sent me to WebEx, their provider of live and 
recorded sessions.

I spent a good bit of time with two of their people, and I was to try tonight 
and get back with the tech support.  We had tried Safari and Firefox, both 
doing the same thing.

I am posting the solution to this problem below, who in the world knows why it 
works this way in our world but so often it does.

John



Nathan,

Well, you are NOT going to believe this one.

I have 5 Mac's here, all on a Cable high speed line that normally pushes 20 meg 
downloads other than the busy times at night. When you and I talked this 
afternoon I had that Mac on high speed cable at the office and that didn't 
work.   I have one computer on a DSL line, I need it as a backup should the 
cable go down.

I tried downloading from all 5 Mac's, using ethernet and then disconnecting and 
trying wireless.  Nothing, they all fail.

Then I went to the DSL line and I'll be darn, it works perfectly using Safari.  
The failures with cable was using Safari and Firefox.  I know we have been 
having a lot of trouble with the cable of late so they must be doing something 
that locks or freezes your feed.

Thank goodness for the backup for I was not going to be able to get what I 
needed.

I so appreciate your help, put this one in your book for that one other person 
in this country that may experience what I have.

John Robinson


On May 18, 2010, at 3:57 PM, WebEx Help Desk wrote:



John ,

This is in regards with the conversation that we had earlier today where you 
reported that the window times out at 85% when  trying to download a recording 
of 250 MB or greater . When we were working together to determine the cause i 
found that you were downloding these recordings from 
www.interactivebrokers.comhttp://www.interactivebrokers.com/ and it was 
timing out . You were able to reproduce on the same on the MAC computer at your 
home .

I did advise you to browse { 
https://interactivebrokers.webex.comhttps://interactivebrokers.webex.com/ } 
and check if you can download that recording without timing itself out . You 
were doing this on the phone but since it took time , you had advised me that 
yould call us back if there is any issue . I am sending this email inorder to 
ensure if everything is fine .

Thanks and Regards,
Nathan
Technical Support Engineer
WebEx

Re: [MacGroup] Insight and DSL

2010-05-19 Thread Lee Larson

On May 19, at 7:55 AM, John Robinson wrote:

Another thought.  A couple months ago Cisco announced their  
development of new routers that would allow unheard of speeds on  
existing infrastructure.  They were saying you could download every  
book in the library of congress in seconds, every man woman and  
child in China could be on the internet at the same time and a bunch  
of other unbelievable numbers.   Would this router not solve the  
problem you mention?




These new 300 TB routers from Cisco are meant for the Internet  
backbone, not local cable systems. Cable speeds are constrained by the  
bandwidths in the DOCSIS 3.0 specification. In the spec, the  
downstream maximum speed is given as about 43 Mb/s per channel. There  
is some loss from overhead, so you apparently can’t get much past 35  
in the real world, which is why Insight is making noises about  
offering 30 Mb/s Internet. To up the speed even more, they can give  
more channels for more money.


By the way, when I was researching my new modem last summer, I found  
out that all DOCSIS 3.0 compliant modems must support at least four  
channels, so Insight can theoretically crank their download speed up  
to about 170 Mb/s. (I'm not holding my breath for that one.)






smime.p7s
Description: S/MIME cryptographic signature

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Re: [MacGroup] Insight and DSL

2010-05-19 Thread Ed Wiser
I have seen it happen what fun it can be.

From: macgroup-boun...@erdos.math.louisville.edu 
[mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of John Stone
Sent: Wednesday, May 19, 2010 10:29 AM
To: Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight and DSL

No we(Insight) don't have a packet download limit. I walked over and spoke with 
the folks that take care of the engineering of Insight BB and we don't! In fact 
I was told, that they don't know of any ISP that does this...

John
On Wed, May 19, 2010 at 8:31 AM, Lee Larson 
leelar...@me.commailto:leelar...@me.com wrote:
On May 19, at 5:19 AM, Ed Wiser wrote:


You where hitting the packet download limit and the connection was being reset.
One of the reasons I do not have Insight.  I do a lot of beta testing some 
software companies that we All know and love and download gigabytes of data 
every day and ran into this problem. This is only get worse as we push into the 
HD TV world the bandwidth on a standard cable line is just not there for all 
the data they are trying to push down the intertubes now.

Does Insight have such a limit? I've never heard of it. I've regularly 
downloaded files as large as 8GB with no trouble over Insight.





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--
U-2  SR-71 web page

http://www.blackbirds.net

Those who would give up essential liberty to purchase a little temporary safety 
deserve neither liberty nor safety -Benjamin Franklin

Read the Constitution - It's Interesting!
http://www.law.cornell.edu/constitution/constitution.overview.html

Blog: http://johnsstone.tumblr.com/

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Re: [MacGroup] Insight and DSL

2010-05-19 Thread Ed Wiser
http://en.wikipedia.org/wiki/Traffic_shaping

From: macgroup-boun...@erdos.math.louisville.edu 
[mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of John Stone
Sent: Wednesday, May 19, 2010 10:29 AM
To: Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight and DSL

No we(Insight) don't have a packet download limit. I walked over and spoke with 
the folks that take care of the engineering of Insight BB and we don't! In fact 
I was told, that they don't know of any ISP that does this...

John
On Wed, May 19, 2010 at 8:31 AM, Lee Larson 
leelar...@me.commailto:leelar...@me.com wrote:
On May 19, at 5:19 AM, Ed Wiser wrote:


You where hitting the packet download limit and the connection was being reset.
One of the reasons I do not have Insight.  I do a lot of beta testing some 
software companies that we All know and love and download gigabytes of data 
every day and ran into this problem. This is only get worse as we push into the 
HD TV world the bandwidth on a standard cable line is just not there for all 
the data they are trying to push down the intertubes now.

Does Insight have such a limit? I've never heard of it. I've regularly 
downloaded files as large as 8GB with no trouble over Insight.





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--
U-2  SR-71 web page

http://www.blackbirds.net

Those who would give up essential liberty to purchase a little temporary safety 
deserve neither liberty nor safety -Benjamin Franklin

Read the Constitution - It's Interesting!
http://www.law.cornell.edu/constitution/constitution.overview.html

Blog: http://johnsstone.tumblr.com/

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Re: [MacGroup] Insight and DSL

2010-05-19 Thread Marta Edie
You all, and I mean Lee, and the two Johns and Ed, and a few once in  
a whiles are absolutely fascinating, despite the fact that all of  
this is a MYSTERIUM MAGNUM to me. Nevertheless, sometimes I get a bit  
of a glance in down and uploads and imagine pulleys with big  loads  
going up, and the others sliding down with  either Insight BB or ATT  
on them, wondering how many Gigabites all my thousands and thousands  
of emails might count altogether. Then I try to follow Lee's climbing  
into the underworld,the belly of the beast and talking UFS ( why not  
UFOs) GUID, HFS, MS-DOS with Nelsn, -


Oh, what I would give to follow these discussions having somebody sit  
down with me to explain!  I will get something from Jonathan, when he  
comes over, but I always have so many lower level questions, we don't  
even get to climb into the big maze.


Couldn't we have a meeting and somebody gave explanation in lower  
case English?  As a Daddy explains God to a four year old?


Marta




On May 19, 2010, at 10:29 AM, John Stone wrote:

No we(Insight) don't have a packet download limit. I walked over  
and spoke with the folks that take care of the engineering of  
Insight BB and we don't! In fact I was told, that they don't know  
of any ISP that does this...


John

On Wed, May 19, 2010 at 8:31 AM, Lee Larson leelar...@me.com wrote:
On May 19, at 5:19 AM, Ed Wiser wrote:

You where hitting the packet download limit and the connection was  
being reset.
One of the reasons I do not have Insight.  I do a lot of beta  
testing some software companies that we All know and love and  
download gigabytes of data every day and ran into this problem.  
This is only get worse as we push into the HD TV world the  
bandwidth on a standard cable line is just not there for all the  
data they are trying to push down the intertubes now.


Does Insight have such a limit? I've never heard of it. I've  
regularly downloaded files as large as 8GB with no trouble over  
Insight.






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--
U-2  SR-71 web page

http://www.blackbirds.net

Those who would give up essential liberty to purchase a little  
temporary safety deserve neither liberty nor safety -Benjamin Franklin


Read the Constitution - It's Interesting!
http://www.law.cornell.edu/constitution/constitution.overview.html

Blog: http://johnsstone.tumblr.com/


___
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Re: [MacGroup] Insight and DSL

2010-05-19 Thread John Stone
I'm fairly clear on what Traffic Shaping is... I'll just reiterate that we
do not have any packet download limits.

John

On Wed, May 19, 2010 at 10:55 AM, Ed Wiser ewi...@ralcorpfrozen.com wrote:

  http://en.wikipedia.org/wiki/Traffic_shaping



 *From:* macgroup-boun...@erdos.math.louisville.edu [mailto:
 macgroup-boun...@erdos.math.louisville.edu] *On Behalf Of *John Stone

 *Sent:* Wednesday, May 19, 2010 10:29 AM
 *To:* Topics related to Apple and Macintosh computers
 *Subject:* Re: [MacGroup] Insight and DSL



 No we(Insight) don't have a packet download limit. I walked over and spoke
 with the folks that take care of the engineering of Insight BB and we don't!
 In fact I was told, that they don't know of any ISP that does this...



 John

 On Wed, May 19, 2010 at 8:31 AM, Lee Larson leelar...@me.com wrote:

 On May 19, at 5:19 AM, Ed Wiser wrote:



  You where hitting the packet download limit and the connection was being
 reset.

 One of the reasons I do not have Insight.  I do a lot of beta testing some
 software companies that we All know and love and download gigabytes of data
 every day and ran into this problem. This is only get worse as we push into
 the HD TV world the bandwidth on a standard cable line is just not there for
 all the data they are trying to push down the intertubes now.



 Does Insight have such a limit? I've never heard of it. I've regularly
 downloaded files as large as 8GB with no trouble over Insight.









 ___
 MacGroup mailing list
 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup




 --
 U-2  SR-71 web page

 http://www.blackbirds.net

 Those who would give up essential liberty to purchase a little temporary
 safety deserve neither liberty nor safety -Benjamin Franklin

 Read the Constitution - It's Interesting!
 http://www.law.cornell.edu/constitution/constitution.overview.html

 Blog: http://johnsstone.tumblr.com/


 ___
 MacGroup mailing list
 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup




-- 
U-2  SR-71 web page

http://www.blackbirds.net

Those who would give up essential liberty to purchase a little temporary
safety deserve neither liberty nor safety -Benjamin Franklin

Read the Constitution - It's Interesting!
http://www.law.cornell.edu/constitution/constitution.overview.html

Blog: http://johnsstone.tumblr.com/

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Re: [MacGroup] Insight and DSL

2010-05-19 Thread John Stone
Lemme check, but why are you using any ISP email service? When there is
gmail, hotmail, yahoo mail, among others to use so that if you change isp,
you don't have to change email address'.

John

On Wed, May 19, 2010 at 12:34 PM, Ed Wiser ewi...@ralcorpfrozen.com wrote:

  John do you know what the problem with Insight email severs an iPhone’s
 is about. Apparently insight’s email servers have been messing up the iPhone
 mail app for a while now. Causing restore issues for customers and all kinds
 of flaky issues.



 *From:* macgroup-boun...@erdos.math.louisville.edu [mailto:
 macgroup-boun...@erdos.math.louisville.edu] *On Behalf Of *John Stone
 *Sent:* Wednesday, May 19, 2010 12:05 PM

 *To:* Topics related to Apple and Macintosh computers
 *Subject:* Re: [MacGroup] Insight and DSL



 I'm fairly clear on what Traffic Shaping is... I'll just reiterate that we
 do not have any packet download limits.



 John

 On Wed, May 19, 2010 at 10:55 AM, Ed Wiser ewi...@ralcorpfrozen.com
 wrote:

 http://en.wikipedia.org/wiki/Traffic_shaping



 *From:* macgroup-boun...@erdos.math.louisville.edu [mailto:
 macgroup-boun...@erdos.math.louisville.edu] *On Behalf Of *John Stone


 *Sent:* Wednesday, May 19, 2010 10:29 AM

 *To:* Topics related to Apple and Macintosh computers

 *Subject:* Re: [MacGroup] Insight and DSL



 No we(Insight) don't have a packet download limit. I walked over and spoke
 with the folks that take care of the engineering of Insight BB and we don't!
 In fact I was told, that they don't know of any ISP that does this...



 John

 On Wed, May 19, 2010 at 8:31 AM, Lee Larson leelar...@me.com wrote:

 On May 19, at 5:19 AM, Ed Wiser wrote:



 You where hitting the packet download limit and the connection was being
 reset.

 One of the reasons I do not have Insight.  I do a lot of beta testing some
 software companies that we All know and love and download gigabytes of data
 every day and ran into this problem. This is only get worse as we push into
 the HD TV world the bandwidth on a standard cable line is just not there for
 all the data they are trying to push down the intertubes now.



 Does Insight have such a limit? I've never heard of it. I've regularly
 downloaded files as large as 8GB with no trouble over Insight.









 ___
 MacGroup mailing list
 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup




 --
 U-2  SR-71 web page

 http://www.blackbirds.net

 Those who would give up essential liberty to purchase a little temporary
 safety deserve neither liberty nor safety -Benjamin Franklin

 Read the Constitution - It's Interesting!
 http://www.law.cornell.edu/constitution/constitution.overview.html

 Blog: http://johnsstone.tumblr.com/



 ___
 MacGroup mailing list
 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup




 --
 U-2  SR-71 web page

 http://www.blackbirds.net

 Those who would give up essential liberty to purchase a little temporary
 safety deserve neither liberty nor safety -Benjamin Franklin

 Read the Constitution - It's Interesting!
 http://www.law.cornell.edu/constitution/constitution.overview.html

 Blog: http://johnsstone.tumblr.com/


 ___
 MacGroup mailing list
 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup




-- 
U-2  SR-71 web page

http://www.blackbirds.net

Those who would give up essential liberty to purchase a little temporary
safety deserve neither liberty nor safety -Benjamin Franklin

Read the Constitution - It's Interesting!
http://www.law.cornell.edu/constitution/constitution.overview.html

Blog: http://johnsstone.tumblr.com/

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Re: [MacGroup] Insight and DSL

2010-05-19 Thread Ed Wiser
This is not me I am talking about insight customers and iPhones. Based on 
talking to the apple store geniuses when I am in the store shopping it is one 
of their number one problems.

From: macgroup-boun...@erdos.math.louisville.edu 
[mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of John Stone
Sent: Wednesday, May 19, 2010 1:15 PM
To: Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight and DSL

Lemme check, but why are you using any ISP email service? When there is gmail, 
hotmail, yahoo mail, among others to use so that if you change isp, you don't 
have to change email address'.

John
On Wed, May 19, 2010 at 12:34 PM, Ed Wiser 
ewi...@ralcorpfrozen.commailto:ewi...@ralcorpfrozen.com wrote:
John do you know what the problem with Insight email severs an iPhone's is 
about. Apparently insight's email servers have been messing up the iPhone mail 
app for a while now. Causing restore issues for customers and all kinds of 
flaky issues.

From: 
macgroup-boun...@erdos.math.louisville.edumailto:macgroup-boun...@erdos.math.louisville.edu
 
[mailto:macgroup-boun...@erdos.math.louisville.edumailto:macgroup-boun...@erdos.math.louisville.edu]
 On Behalf Of John Stone
Sent: Wednesday, May 19, 2010 12:05 PM

To: Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight and DSL

I'm fairly clear on what Traffic Shaping is... I'll just reiterate that we do 
not have any packet download limits.

John
On Wed, May 19, 2010 at 10:55 AM, Ed Wiser 
ewi...@ralcorpfrozen.commailto:ewi...@ralcorpfrozen.com wrote:
http://en.wikipedia.org/wiki/Traffic_shaping

From: 
macgroup-boun...@erdos.math.louisville.edumailto:macgroup-boun...@erdos.math.louisville.edu
 
[mailto:macgroup-boun...@erdos.math.louisville.edumailto:macgroup-boun...@erdos.math.louisville.edu]
 On Behalf Of John Stone

Sent: Wednesday, May 19, 2010 10:29 AM
To: Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight and DSL

No we(Insight) don't have a packet download limit. I walked over and spoke with 
the folks that take care of the engineering of Insight BB and we don't! In fact 
I was told, that they don't know of any ISP that does this...

John
On Wed, May 19, 2010 at 8:31 AM, Lee Larson 
leelar...@me.commailto:leelar...@me.com wrote:
On May 19, at 5:19 AM, Ed Wiser wrote:

You where hitting the packet download limit and the connection was being reset.
One of the reasons I do not have Insight.  I do a lot of beta testing some 
software companies that we All know and love and download gigabytes of data 
every day and ran into this problem. This is only get worse as we push into the 
HD TV world the bandwidth on a standard cable line is just not there for all 
the data they are trying to push down the intertubes now.

Does Insight have such a limit? I've never heard of it. I've regularly 
downloaded files as large as 8GB with no trouble over Insight.





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--
U-2  SR-71 web page

http://www.blackbirds.net

Those who would give up essential liberty to purchase a little temporary safety 
deserve neither liberty nor safety -Benjamin Franklin

Read the Constitution - It's Interesting!
http://www.law.cornell.edu/constitution/constitution.overview.html

Blog: http://johnsstone.tumblr.com/


___
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--
U-2  SR-71 web page

http://www.blackbirds.net

Those who would give up essential liberty to purchase a little temporary safety 
deserve neither liberty nor safety -Benjamin Franklin

Read the Constitution - It's Interesting!
http://www.law.cornell.edu/constitution/constitution.overview.html

Blog: http://johnsstone.tumblr.com/


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--
U-2  SR-71 web page

http://www.blackbirds.net

Those who would give up essential liberty to purchase a little temporary safety 
deserve neither liberty nor safety -Benjamin Franklin

Read the Constitution - It's Interesting!
http://www.law.cornell.edu/constitution/constitution.overview.html

Blog: http://johnsstone.tumblr.com/

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Re: [MacGroup] Insight and DSL

2010-05-19 Thread John Stone
I spoke with a couple of the customer mail folks and they haven't seen or
heard anything about issues with iPhones and the Insight mail server...
Beside the issue that sometimes it appends the @insightbb.com on the end
of the login, which goofs things up. similar to what the Mail program on
Macs does.

Interestingly enough, one of them is a Mac user.

John

On Wed, May 19, 2010 at 1:51 PM, Ed Wiser ewi...@ralcorpfrozen.com wrote:

  This is not me I am talking about insight customers and iPhones. Based on
 talking to the apple store geniuses when I am in the store shopping it is
 one of their number one problems.



 *From:* macgroup-boun...@erdos.math.louisville.edu [mailto:
 macgroup-boun...@erdos.math.louisville.edu] *On Behalf Of *John Stone
 *Sent:* Wednesday, May 19, 2010 1:15 PM

 *To:* Topics related to Apple and Macintosh computers
 *Subject:* Re: [MacGroup] Insight and DSL



 Lemme check, but why are you using any ISP email service? When there is
 gmail, hotmail, yahoo mail, among others to use so that if you change isp,
 you don't have to change email address'.



 John

 On Wed, May 19, 2010 at 12:34 PM, Ed Wiser ewi...@ralcorpfrozen.com
 wrote:

 John do you know what the problem with Insight email severs an iPhone’s is
 about. Apparently insight’s email servers have been messing up the iPhone
 mail app for a while now. Causing restore issues for customers and all kinds
 of flaky issues.



 *From:* macgroup-boun...@erdos.math.louisville.edu [mailto:
 macgroup-boun...@erdos.math.louisville.edu] *On Behalf Of *John Stone
 *Sent:* Wednesday, May 19, 2010 12:05 PM


 *To:* Topics related to Apple and Macintosh computers
 *Subject:* Re: [MacGroup] Insight and DSL



 I'm fairly clear on what Traffic Shaping is... I'll just reiterate that we
 do not have any packet download limits.



 John

 On Wed, May 19, 2010 at 10:55 AM, Ed Wiser ewi...@ralcorpfrozen.com
 wrote:

 http://en.wikipedia.org/wiki/Traffic_shaping



 *From:* macgroup-boun...@erdos.math.louisville.edu [mailto:
 macgroup-boun...@erdos.math.louisville.edu] *On Behalf Of *John Stone


 *Sent:* Wednesday, May 19, 2010 10:29 AM

 *To:* Topics related to Apple and Macintosh computers

 *Subject:* Re: [MacGroup] Insight and DSL



 No we(Insight) don't have a packet download limit. I walked over and spoke
 with the folks that take care of the engineering of Insight BB and we don't!
 In fact I was told, that they don't know of any ISP that does this...



 John

 On Wed, May 19, 2010 at 8:31 AM, Lee Larson leelar...@me.com wrote:

 On May 19, at 5:19 AM, Ed Wiser wrote:



 You where hitting the packet download limit and the connection was being
 reset.

 One of the reasons I do not have Insight.  I do a lot of beta testing some
 software companies that we All know and love and download gigabytes of data
 every day and ran into this problem. This is only get worse as we push into
 the HD TV world the bandwidth on a standard cable line is just not there for
 all the data they are trying to push down the intertubes now.



 Does Insight have such a limit? I've never heard of it. I've regularly
 downloaded files as large as 8GB with no trouble over Insight.









 ___
 MacGroup mailing list
 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup




 --
 U-2  SR-71 web page

 http://www.blackbirds.net

 Those who would give up essential liberty to purchase a little temporary
 safety deserve neither liberty nor safety -Benjamin Franklin

 Read the Constitution - It's Interesting!
 http://www.law.cornell.edu/constitution/constitution.overview.html

 Blog: http://johnsstone.tumblr.com/



 ___
 MacGroup mailing list
 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup




 --
 U-2  SR-71 web page

 http://www.blackbirds.net

 Those who would give up essential liberty to purchase a little temporary
 safety deserve neither liberty nor safety -Benjamin Franklin

 Read the Constitution - It's Interesting!
 http://www.law.cornell.edu/constitution/constitution.overview.html

 Blog: http://johnsstone.tumblr.com/



 ___
 MacGroup mailing list
 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup




 --
 U-2  SR-71 web page

 http://www.blackbirds.net

 Those who would give up essential liberty to purchase a little temporary
 safety deserve neither liberty nor safety -Benjamin Franklin

 Read the Constitution - It's Interesting!
 http://www.law.cornell.edu/constitution/constitution.overview.html

 Blog: http://johnsstone.tumblr.com/


 ___
 MacGroup mailing list
 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup




-- 
U-2  SR-71 web page

http://www.blackbirds.net

Those who would give up essential liberty

Re: [MacGroup] Insight and DSL

2010-05-19 Thread Ed Wiser
Well it is a rather common problem from the discussion at the Apple store. Its 
one of the first questions they ask if you have Insight as your email server.



On May 19, 2010, at 2:09 PM, John Stone wrote:

 I spoke with a couple of the customer mail folks and they haven't seen or 
 heard anything about issues with iPhones and the Insight mail server... 
 Beside the issue that sometimes it appends the @insightbb.com on the end of 
 the login, which goofs things up. similar to what the Mail program on Macs 
 does.
 
 Interestingly enough, one of them is a Mac user.
 
 John
 
 On Wed, May 19, 2010 at 1:51 PM, Ed Wiser ewi...@ralcorpfrozen.com wrote:
 This is not me I am talking about insight customers and iPhones. Based on 
 talking to the apple store geniuses when I am in the store shopping it is one 
 of their number one problems.
 
  
 From: macgroup-boun...@erdos.math.louisville.edu 
 [mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of John Stone
 Sent: Wednesday, May 19, 2010 1:15 PM
 
 
 To: Topics related to Apple and Macintosh computers
 Subject: Re: [MacGroup] Insight and DSL
 
  
 Lemme check, but why are you using any ISP email service? When there is 
 gmail, hotmail, yahoo mail, among others to use so that if you change isp, 
 you don't have to change email address'.
 
  
 John
 
 On Wed, May 19, 2010 at 12:34 PM, Ed Wiser ewi...@ralcorpfrozen.com wrote:
 
 John do you know what the problem with Insight email severs an iPhone’s is 
 about. Apparently insight’s email servers have been messing up the iPhone 
 mail app for a while now. Causing restore issues for customers and all kinds 
 of flaky issues.
 
  
 From: macgroup-boun...@erdos.math.louisville.edu 
 [mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of John Stone
 Sent: Wednesday, May 19, 2010 12:05 PM
 
 
 To: Topics related to Apple and Macintosh computers
 Subject: Re: [MacGroup] Insight and DSL
 
  
 I'm fairly clear on what Traffic Shaping is... I'll just reiterate that we do 
 not have any packet download limits.
 
  
 John
 
 On Wed, May 19, 2010 at 10:55 AM, Ed Wiser ewi...@ralcorpfrozen.com wrote:
 
 http://en.wikipedia.org/wiki/Traffic_shaping
 
  
 From: macgroup-boun...@erdos.math.louisville.edu 
 [mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of John Stone
 
 
 Sent: Wednesday, May 19, 2010 10:29 AM
 
 To: Topics related to Apple and Macintosh computers
 
 Subject: Re: [MacGroup] Insight and DSL
 
  
 No we(Insight) don't have a packet download limit. I walked over and spoke 
 with the folks that take care of the engineering of Insight BB and we don't! 
 In fact I was told, that they don't know of any ISP that does this... 
 
  
 John
 
 On Wed, May 19, 2010 at 8:31 AM, Lee Larson leelar...@me.com wrote:
 
 On May 19, at 5:19 AM, Ed Wiser wrote:
 
  
 You where hitting the packet download limit and the connection was being 
 reset.
 
 One of the reasons I do not have Insight.  I do a lot of beta testing some 
 software companies that we All know and love and download gigabytes of data 
 every day and ran into this problem. This is only get worse as we push into 
 the HD TV world the bandwidth on a standard cable line is just not there for 
 all the data they are trying to push down the intertubes now.
 
  
 Does Insight have such a limit? I've never heard of it. I've regularly 
 downloaded files as large as 8GB with no trouble over Insight.
 
  
  
  
 
 
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 safety deserve neither liberty nor safety -Benjamin Franklin
 
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 http://www.law.cornell.edu/constitution/constitution.overview.html
 
 Blog: http

[MacGroup] Insight and DSL

2010-05-18 Thread John Robinson
In the past I have mentioned that I really need a backup system for the cable, 
so I have a DSL line as well.  Today I found another reason for a backup.  I 
will post the correspondence I had today with WebEx, the provider of training 
materials for Interactive Brokers.

I was not able to download ANY of their training video's, the download would 
always freeze, sometimes as soon as it would start, sometimes when it was 
around 80% complete.  I had been on the phone with Interactive Brokers and they 
couldn't figure it out so they sent me to WebEx, their provider of live and 
recorded sessions.  

I spent a good bit of time with two of their people, and I was to try tonight 
and get back with the tech support.  We had tried Safari and Firefox, both 
doing the same thing.

I am posting the solution to this problem below, who in the world knows why it 
works this way in our world but so often it does.  

John



Nathan,

Well, you are NOT going to believe this one.

I have 5 Mac's here, all on a Cable high speed line that normally pushes 20 meg 
downloads other than the busy times at night. When you and I talked this 
afternoon I had that Mac on high speed cable at the office and that didn't 
work.   I have one computer on a DSL line, I need it as a backup should the 
cable go down.

I tried downloading from all 5 Mac's, using ethernet and then disconnecting and 
trying wireless.  Nothing, they all fail.  

Then I went to the DSL line and I'll be darn, it works perfectly using Safari.  
The failures with cable was using Safari and Firefox.  I know we have been 
having a lot of trouble with the cable of late so they must be doing something 
that locks or freezes your feed.

Thank goodness for the backup for I was not going to be able to get what I 
needed.  

I so appreciate your help, put this one in your book for that one other person 
in this country that may experience what I have.  

John Robinson


On May 18, 2010, at 3:57 PM, WebEx Help Desk wrote:

 John , 
 
 This is in regards with the conversation that we had earlier today where you 
 reported that the window times out at 85% when  trying to download a 
 recording of 250 MB or greater . When we were working together to determine 
 the cause i found that you were downloding these recordings from 
 www.interactivebrokers.com and it was timing out . You were able to reproduce 
 on the same on the MAC computer at your home .
 
 I did advise you to browse { https://interactivebrokers.webex.com } and check 
 if you can download that recording without timing itself out . You were doing 
 this on the phone but since it took time , you had advised me that yould call 
 us back if there is any issue . I am sending this email inorder to ensure if 
 everything is fine .
 
 Thanks and Regards,
 Nathan
 Technical Support Engineer
 WebEx Communications, Inc.
 http://support.webex.com/support/knowledgebase.html
 ?If you should receive a survey regarding this support experience, I would 
 appreciate it if you would take a couple of minutes to complete the survey as 
 it helps us to provide you with better service and support.


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Re: [MacGroup] Insight Internet and Phone down today

2010-05-14 Thread Ed Wiser
I think they are starting to hit the HD TV wall in bandwidth.
On a side note the iPhone and insight email don't play well with each other.
From all reports.

From: macgroup-boun...@erdos.math.louisville.edu 
[mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of John Robinson
Sent: Thursday, May 13, 2010 2:29 PM
To: Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight Internet and Phone down today

Same here in Southern Indiana, sporadic outages.  This is why I have the DSL 
backup, these companies tend to do this every so often.

John


On May 13, 2010, at 1:33 PM, Ed Wiser wrote:


Insight has been working on their system a lot lately. Cable TV was down for 
several hours last week.


From: 
macgroup-boun...@erdos.math.louisville.edumailto:macgroup-boun...@erdos.math.louisville.edu
 [mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of Jim Bennett
Sent: Thursday, May 13, 2010 10:58 AM
To: Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight Internet and Phone down today

Actually I sent that message on Tues, but its posting was delayed for two days.
Jim

On May 13, 2010, at 10:33 AM, Sandra Schreiber wrote:



not off here near River Road and Blankenbaker


On May 11, 2010, at 12:51 PM, James Bennett wrote:

My Insight Internet and Phone both crashed today about 11 am (we don't have 
cable TV). A call to customer service turned up a recording: We are aware 
there is an outage in your area... Service was just restored (12:40 pm). I 
wonder how widespread the outage was...
Jim


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Sandra Gray Schreiber, AAA
Schreiber Silver
Schreiber Appraisal Associates
50 River Hill Road
Louisville, Ky 40207
office:  502-893-3308
home:   502-893-2303
email:  sgssil...@insightbb.commailto:sgssil...@insightbb.com
www.schreibersilver.comhttp://www.schreibersilver.com






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Re: [MacGroup] Insight Internet and Phone down today

2010-05-14 Thread John Robinson
Finally got the mailing from ATT concerning their offer for T.V.  high 
speed internet.  As I had mentioned before they have fiber within 3/4 mile from 
our home and the linemen had been working on the poles for months.  

The TV package is $54.00 a month for just the basics but the flyer does say you 
can record up to 4 shows at one time and watch them on any TV in the house.  It 
also says you can program the TV from your wireless phone or your computer.  
Another bullet point says you can follow 4 channels at once and know when to 
switch at the optimum time by using Multiview. (screen in screen?)

Then there are several packages that include various combinations of TV, 
internet, home phone and cell (I bet the iPhone won't be included in the cell 
package).  The lowest combination is $99.00 a month for 70 channels, but you 
then pay another $10.00 a month for High Def. service.  The download speeds on 
this package are a stunning 3 mps.  

The middle package is $127.00 a month, giving you 300 channels, still paying 
another $10.00 a month for high def., the download speeds are stunning at 6 
mps.

The high end package is $147.00 a month, giving you 390 channels, no high def 
charge and the download speeds are (hold your hat) 12 mps.  

Some good features with the TV but I sure was expecting more with the internet 
speeds.

John



On May 14, 2010, at 6:19 AM, Ed Wiser wrote:

 I think they are starting to hit the HD TV wall in bandwidth.
 On a side note the iPhone and insight email don’t play well with each other.
 From all reports.
  
 From: macgroup-boun...@erdos.math.louisville.edu 
 [mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of John Robinson
 Sent: Thursday, May 13, 2010 2:29 PM
 To: Topics related to Apple and Macintosh computers
 Subject: Re: [MacGroup] Insight Internet and Phone down today
  
 Same here in Southern Indiana, sporadic outages.  This is why I have the DSL 
 backup, these companies tend to do this every so often.
  
 John
  
  
 On May 13, 2010, at 1:33 PM, Ed Wiser wrote:
 
 
 Insight has been working on their system a lot lately. Cable TV was down for 
 several hours last week.
  
  
 From: macgroup-boun...@erdos.math.louisville.edu 
 [mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of Jim Bennett
 Sent: Thursday, May 13, 2010 10:58 AM
 To: Topics related to Apple and Macintosh computers
 Subject: Re: [MacGroup] Insight Internet and Phone down today
  
 Actually I sent that message on Tues, but its posting was delayed for two 
 days.
 Jim
  
 On May 13, 2010, at 10:33 AM, Sandra Schreiber wrote:
 
 
 
 not off here near River Road and Blankenbaker
  
  
 On May 11, 2010, at 12:51 PM, James Bennett wrote:
  
 My Insight Internet and Phone both crashed today about 11 am (we don't have 
 cable TV). A call to customer service turned up a recording: We are aware 
 there is an outage in your area... Service was just restored (12:40 pm). I 
 wonder how widespread the outage was...
 Jim
  
  
 ___
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 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup
  
  
 Sandra Gray Schreiber, AAA
 Schreiber Silver
 Schreiber Appraisal Associates
 50 River Hill Road
 Louisville, Ky 40207
 office:  502-893-3308
 home:   502-893-2303
 email:  sgssil...@insightbb.com
 www.schreibersilver.com
  
 
 
 
  
 
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Re: [MacGroup] Insight Internet and Phone down today

2010-05-14 Thread Ed Wiser
I am attached to my TiVo the ability to download programs off and  
upload to the TiVo are big things to me. The DVR function of the iptv  
unit are too limiting for don't do any multi room view thou a TiVo  
does this by it's nature. Uverse as it stands is not in the plans for  
me at this time.



Sent from my iPhone

On May 14, 2010, at 6:36 AM, John Robinson prof...@insightbb.com  
wrote:


Finally got the mailing from ATT concerning their offer for T.V.   
high speed internet.  As I had mentioned before they have fiber  
within 3/4 mile from our home and the linemen had been working on  
the poles for months.


The TV package is $54.00 a month for just the basics but the flyer  
does say you can record up to 4 shows at one time and watch them on  
any TV in the house.  It also says you can program the TV from your  
wireless phone or your computer.  Another bullet point says you can  
follow 4 channels at once and know when to switch at the optimum  
time by using Multiview. (screen in screen?)


Then there are several packages that include various combinations of  
TV, internet, home phone and cell (I bet the iPhone won't be  
included in the cell package).  The lowest combination is $99.00 a  
month for 70 channels, but you then pay another $10.00 a month for  
High Def. service.  The download speeds on this package are a  
stunning 3 mps.


The middle package is $127.00 a month, giving you 300 channels,  
still paying another $10.00 a month for high def., the download  
speeds are stunning at 6 mps.


The high end package is $147.00 a month, giving you 390 channels, no  
high def charge and the download speeds are (hold your hat) 12 mps.


Some good features with the TV but I sure was expecting more with  
the internet speeds.


John



On May 14, 2010, at 6:19 AM, Ed Wiser wrote:


I think they are starting to hit the HD TV wall in bandwidth.
On a side note the iPhone and insight email don’t play well with e 
ach other.

From all reports.

From: macgroup-boun...@erdos.math.louisville.edu [mailto:macgroup- 
boun...@erdos.math.louisville.edu] On Behalf Of John Robinson

Sent: Thursday, May 13, 2010 2:29 PM
To: Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight Internet and Phone down today

Same here in Southern Indiana, sporadic outages.  This is why I  
have the DSL backup, these companies tend to do this every so often.


John


On May 13, 2010, at 1:33 PM, Ed Wiser wrote:


Insight has been working on their system a lot lately. Cable TV was  
down for several hours last week.



From: macgroup-boun...@erdos.math.louisville.edu [mailto:macgroup- 
boun...@erdos.math.louisville.edu] On Behalf Of Jim Bennett

Sent: Thursday, May 13, 2010 10:58 AM
To: Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight Internet and Phone down today

Actually I sent that message on Tues, but its posting was delayed  
for two days.

Jim

On May 13, 2010, at 10:33 AM, Sandra Schreiber wrote:



not off here near River Road and Blankenbaker


On May 11, 2010, at 12:51 PM, James Bennett wrote:

My Insight Internet and Phone both crashed today about 11 am (we  
don't have cable TV). A call to customer service turned up a  
recording: We are aware there is an outage in your area...  
Service was just restored (12:40 pm). I wonder how widespread the  
outage was...

Jim


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Sandra Gray Schreiber, AAA
Schreiber Silver
Schreiber Appraisal Associates
50 River Hill Road
Louisville, Ky 40207
office:  502-893-3308
home:   502-893-2303
email:  sgssil...@insightbb.com
www.schreibersilver.com






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Re: [MacGroup] Insight Internet and Phone down today

2010-05-14 Thread Neal Hammon
And the folks who live out in the country like me, are still suffering  
with very, very slow dial up service, maybe 5kb/second if  we are lucky.
I talked to the people at ATT last week about getting internet  
service through their little plug in thing that received signals from  
the phone towers, and they informed me that it is available at $60 per  
month, but that for some reason it is not operating propertly in the  
Shelbyville area where I live.


Maybe I drop by and talk  to them again at the end of the summer. In  
the meantime, don't send me any pictures a 400dpi.


You city folks are sure lucky.

Neal Hammon





On May 414, 1120102007, at 6:36 AM, John Robinson wrote:

Finally got the mailing from ATT concerning their offer for T.V.   
high speed internet.  As I had mentioned before they have fiber  
within 3/4 mile from our home and the linemen had been working on the  
poles for months.


The TV package is $54.00 a month for just the basics but the flyer  
does say you can record up to 4 shows at one time and watch them on  
any TV in the house.  It also says you can program the TV from your  
wireless phone or your computer.  Another bullet point says you can  
follow 4 channels at once and know when to switch at the optimum time  
by using Multiview. (screen in screen?)


Then there are several packages that include various combinations of  
TV, internet, home phone and cell (I bet the iPhone won't be included  
in the cell package).  The lowest combination is $99.00 a month for 70  
channels, but you then pay another $10.00 a month for High Def.  
service.  The download speeds on this package are a stunning 3 mps.


The middle package is $127.00 a month, giving you 300 channels, still  
paying another $10.00 a month for high def., the download speeds are  
stunning at 6 mps.


The high end package is $147.00 a month, giving you 390 channels, no  
high def charge and the download speeds are (hold your hat) 12 mps.


Some good features with the TV but I sure was expecting more with the  
internet speeds.


John



On May 14, 2010, at 6:19 AM, Ed Wiser wrote:


I think they are starting to hit the HD TV wall in bandwidth.
On a side note the iPhone and insight email don’t play well with  
each other.

From all reports.

From: macgroup-boun...@erdos.math.louisville.edu [mailto:macgroup-boun...@erdos.math.louisville.edu 
] On Behalf Of John Robinson

Sent: Thursday, May 13, 2010 2:29 PM
To: Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight Internet and Phone down today

Same here in Southern Indiana, sporadic outages.  This is why I have  
the DSL backup, these companies tend to do this every so often.


John


On May 13, 2010, at 1:33 PM, Ed Wiser wrote:


Insight has been working on their system a lot lately. Cable TV was  
down for several hours last week.



From: macgroup-boun...@erdos.math.louisville.edu [mailto:macgroup-boun...@erdos.math.louisville.edu 
] On Behalf Of Jim Bennett

Sent: Thursday, May 13, 2010 10:58 AM
To: Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight Internet and Phone down today

Actually I sent that message on Tues, but its posting was delayed  
for two days.

Jim

On May 13, 2010, at 10:33 AM, Sandra Schreiber wrote:



not off here near River Road and Blankenbaker


On May 11, 2010, at 12:51 PM, James Bennett wrote:

My Insight Internet and Phone both crashed today about 11 am (we  
don't have cable TV). A call to customer service turned up a  
recording: We are aware there is an outage in your area... Service  
was just restored (12:40 pm). I wonder how widespread the outage  
was...

Jim


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Sandra Gray Schreiber, AAA
Schreiber Silver
Schreiber Appraisal Associates
50 River Hill Road
Louisville, Ky 40207
office:  502-893-3308
home:   502-893-2303
email:  sgssil...@insightbb.com
www.schreibersilver.com






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[MacGroup] Insight Internet and Phone down today

2010-05-13 Thread James Bennett
My Insight Internet and Phone both crashed today about 11 am (we don't  
have cable TV). A call to customer service turned up a recording: We  
are aware there is an outage in your area... Service was just  
restored (12:40 pm). I wonder how widespread the outage was...

Jim


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Re: [MacGroup] Insight Internet and Phone down today

2010-05-13 Thread Sandra Schreiber

not off here near River Road and Blankenbaker


On May 11, 2010, at 12:51 PM, James Bennett wrote:

My Insight Internet and Phone both crashed today about 11 am (we  
don't have cable TV). A call to customer service turned up a  
recording: We are aware there is an outage in your area... Service  
was just restored (12:40 pm). I wonder how widespread the outage was...

Jim


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Sandra Gray Schreiber, AAA
Schreiber Silver
Schreiber Appraisal Associates
50 River Hill Road
Louisville, Ky 40207
office:  502-893-3308
home:   502-893-2303
email:  sgssil...@insightbb.com
www.schreibersilver.com




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Re: [MacGroup] Insight Internet and Phone down today

2010-05-13 Thread Jim Bennett
Actually I sent that message on Tues, but its posting was delayed for  
two days.

Jim

On May 13, 2010, at 10:33 AM, Sandra Schreiber wrote:


not off here near River Road and Blankenbaker


On May 11, 2010, at 12:51 PM, James Bennett wrote:

My Insight Internet and Phone both crashed today about 11 am (we  
don't have cable TV). A call to customer service turned up a  
recording: We are aware there is an outage in your area... Service  
was just restored (12:40 pm). I wonder how widespread the outage  
was...

Jim


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Sandra Gray Schreiber, AAA
Schreiber Silver
Schreiber Appraisal Associates
50 River Hill Road
Louisville, Ky 40207
office:  502-893-3308
home:   502-893-2303
email:  sgssil...@insightbb.com
www.schreibersilver.com




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Re: [MacGroup] Insight Internet and Phone down today

2010-05-13 Thread Ed Wiser
Insight has been working on their system a lot lately. Cable TV was down for 
several hours last week.


From: macgroup-boun...@erdos.math.louisville.edu 
[mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of Jim Bennett
Sent: Thursday, May 13, 2010 10:58 AM
To: Topics related to Apple and Macintosh computers
Subject: Re: [MacGroup] Insight Internet and Phone down today

Actually I sent that message on Tues, but its posting was delayed for two days.
Jim

On May 13, 2010, at 10:33 AM, Sandra Schreiber wrote:


not off here near River Road and Blankenbaker


On May 11, 2010, at 12:51 PM, James Bennett wrote:

My Insight Internet and Phone both crashed today about 11 am (we don't have 
cable TV). A call to customer service turned up a recording: We are aware 
there is an outage in your area... Service was just restored (12:40 pm). I 
wonder how widespread the outage was...
Jim


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Sandra Gray Schreiber, AAA
Schreiber Silver
Schreiber Appraisal Associates
50 River Hill Road
Louisville, Ky 40207
office:  502-893-3308
home:   502-893-2303
email:  sgssil...@insightbb.commailto:sgssil...@insightbb.com
www.schreibersilver.comhttp://www.schreibersilver.com





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Re: [MacGroup] Insight Internet and Phone down today

2010-05-13 Thread John Robinson
Same here in Southern Indiana, sporadic outages.  This is why I have the DSL 
backup, these companies tend to do this every so often.

John


On May 13, 2010, at 1:33 PM, Ed Wiser wrote:

 Insight has been working on their system a lot lately. Cable TV was down for 
 several hours last week.
  
  
 From: macgroup-boun...@erdos.math.louisville.edu 
 [mailto:macgroup-boun...@erdos.math.louisville.edu] On Behalf Of Jim Bennett
 Sent: Thursday, May 13, 2010 10:58 AM
 To: Topics related to Apple and Macintosh computers
 Subject: Re: [MacGroup] Insight Internet and Phone down today
  
 Actually I sent that message on Tues, but its posting was delayed for two 
 days.
 Jim
  
 On May 13, 2010, at 10:33 AM, Sandra Schreiber wrote:
 
 
 not off here near River Road and Blankenbaker
  
  
 On May 11, 2010, at 12:51 PM, James Bennett wrote:
  
 My Insight Internet and Phone both crashed today about 11 am (we don't have 
 cable TV). A call to customer service turned up a recording: We are aware 
 there is an outage in your area... Service was just restored (12:40 pm). I 
 wonder how widespread the outage was...
 Jim
  
  
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 Sandra Gray Schreiber, AAA
 Schreiber Silver
 Schreiber Appraisal Associates
 50 River Hill Road
 Louisville, Ky 40207
 office:  502-893-3308
 home:   502-893-2303
 email:  sgssil...@insightbb.com
 www.schreibersilver.com
  
 
 
  
 
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[MacGroup] Insight Outage?

2009-12-20 Thread Robert Kersting
Anybody out in the PRP / Shively area having Insight trouble?


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Re: [MacGroup] Insight TV

2009-08-27 Thread Marta Edie
Rob, I shall surely take on your offer, except right now i am  
horizontal with excruciating pain. Somehow I hope they will find the  
nerves -- thus far --nichts, --


the lower dish at this time  also showing off my husband's tomatoes.  
But I shall get in touch when my faculties return


And I will miss the opening of the store tomorrow -- I thought I might  
have gotten a t-shirt showing off a  snow leopard . Think of me , all  
ye , who will be at the Apple store, take some pictures and give out  
some flyers. Thus sayeth Marta

Marta






On Aug 22, 2009, at 16:27 pm, Robert Kersting wrote:


I could probably arrange to come take them down for you and get rid of
them. I'm not sure what lesson I can give you on what you've got, but
I'd be happy to rid you of the eyesores. My satellite pole now holds a
bird feeder that the squirrels use most of the time.

On Sat, Aug 22, 2009 at 11:03 AM, Marta Ediemartae...@mac.com wrote:
My only experience with Dish-TV was several years back when I  
wanted some
German channels that the local channels did not carry.We had the  
dish put
into the back yard and it served well until I could get the  
channels on my
computer.The thing sits in the yard still, having flowers run  
around it.
Before that we had some huge dish on the roof the reason for its  
being has

been lost in memory, but it still hangs there. The neighborhood never
complained.We always thought someone might want them both to  
experiment.
Now I guess they are both to be put into the trash if I could just  
find

somebody to take them down.
I suppose I will live out my life with Insight, despite the fact  
that I do
NOT watch TV anymore, I can't handle the stupid advertising, but my  
husband
needs the sports and they are not with the basic stuff. So we are  
bundled,
as i call it. Insight has been actually quite nice and I have had  
special
deals, but we need a new TV, ours was a floor model from the time I  
was
still at The UofL  from a place that does not exist anymore, but  
the TV runs
still. I retired in 88. The remote we got from insight when we got  
the

mystery box is on its last leg.
We need a bunch of stuff done, but when i think they will send  
somebody who
knows less than I, my blood already curdles.- My husband just wants  
news,
weather, sports. So I keep waiting  to find somebody to EXPLAIN why  
I need a

box, when I might be able to buy a TV without a box, why I have to go
through those gyrations to first turn on TV, then Cable, and  
Cable.like a
Chameleon, constantly changes, and all they want to tell me that  
they now
have more and more channels which are more of nothingness, and so  
help me

God, when I see one more weatherman or weather-woman make those hand
movements over the screen telling me of more ominous stuff that  
might come
our way, I want to say the magic word to turn them into a salt  
column like

Lot's wife.
If anyone would like to come out and rid us of the Dishes, not my  
eating
stuff, although i might add a few old ones my grandmother used-  
they call it
here antiques, I call them old, and or would give me a real  
lesson in
what I have, what I should have, how to make use of it most  
efficiently, I

would be pleased. Pay, if not too high, might be considered.
Marta



On Aug 22, 2009, at 09:17 AM, Robert Kersting wrote:

DirecTV's azimuth for Louisville is 206 degrees with an elevation of
43 degrees. You can set up a pretty easy jig to find an ideal spot in
your yard.
My apartment manager said I could install it as long as it wasn't
permanent and no holes were drilled for the cable. I mounted my dish
on a galvanized pipe about 6 feet long that I strapped to my balcony
railing with hose clamps. This also helped with the grounding issue.
Other people I know have done things like bolting it to a wooden box
that they nailed to the balcony floor or setting a pipe in a
five-gallon bucket filled with cement.
I ran the cable behind the porch lamp in the chase with the wiring.
The cable comes out through the light switch. There are also special
connectors available that let you go through patio doors or windows.
In the 12 years I had DirecTV, I only lost the signal about half a
dozen times. Especially after I got the larger dish. And I'm not sure
about a rooftop antenna, but my powered rabbit ear antenna loses  
the

local stations during bad storms also.
Marta, a court-ruling from several years ago says small dishes can't
be banned as long as they're installed on property that is  
exclusively

used by you. I'm not sure of the exact wording, but the backyard of a
house or the balcony of an apartment qualifies. If your neighbors
complain, you've got the right to look them in the eye and say I'm
sorry, the US Supreme Court disagrees with you.
My biggest problem was the tree across the street. The first three
years I was shooting over it. Then it grew. Every couple of years I
had to move the satellite pole back a few feet to compensate.
My biggest problem, and 

Re: [MacGroup] Insight TV

2009-08-27 Thread Robert Kersting
Ouch. Believe me Marta. I literally feel your pain. Just lemme know
when you need me. I hope to have a job soon, but weekends are open.

I got my copy of Leopard at MacAuthority. No T-shirt, but a nifty
stuffed leopard. I'm hoping they'll do the same.

On Thu, Aug 27, 2009 at 2:00 PM, Marta Ediemartae...@mac.com wrote:
 Rob, I shall surely take on your offer, except right now i am horizontal
 with excruciating pain. Somehow I hope they will find the nerves -- thus far
 --nichts, --
 the lower dish at this time  also showing off my husband's tomatoes. But I
 shall get in touch when my faculties return
 And I will miss the opening of the store tomorrow -- I thought I might have
 gotten a t-shirt showing off a  snow leopard . Think of me , all ye , who
 will be at the Apple store, take some pictures and give out some flyers.
 Thus sayeth Marta
 Marta





 On Aug 22, 2009, at 16:27 pm, Robert Kersting wrote:

 I could probably arrange to come take them down for you and get rid of
 them. I'm not sure what lesson I can give you on what you've got, but
 I'd be happy to rid you of the eyesores. My satellite pole now holds a
 bird feeder that the squirrels use most of the time.

 On Sat, Aug 22, 2009 at 11:03 AM, Marta Ediemartae...@mac.com wrote:

 My only experience with Dish-TV was several years back when I wanted some

 German channels that the local channels did not carry.We had the dish put

 into the back yard and it served well until I could get the channels on my

 computer.The thing sits in the yard still, having flowers run around it.

 Before that we had some huge dish on the roof the reason for its being has

 been lost in memory, but it still hangs there. The neighborhood never

 complained.We always thought someone might want them both to experiment.

 Now I guess they are both to be put into the trash if I could just find

 somebody to take them down.

 I suppose I will live out my life with Insight, despite the fact that I do

 NOT watch TV anymore, I can't handle the stupid advertising, but my husband

 needs the sports and they are not with the basic stuff. So we are bundled,

 as i call it. Insight has been actually quite nice and I have had special

 deals, but we need a new TV, ours was a floor model from the time I was

 still at The UofL  from a place that does not exist anymore, but the TV runs

 still. I retired in 88. The remote we got from insight when we got the

 mystery box is on its last leg.

 We need a bunch of stuff done, but when i think they will send somebody who

 knows less than I, my blood already curdles.- My husband just wants news,

 weather, sports. So I keep waiting  to find somebody to EXPLAIN why I need a

 box, when I might be able to buy a TV without a box, why I have to go

 through those gyrations to first turn on TV, then Cable, and Cable.like a

 Chameleon, constantly changes, and all they want to tell me that they now

 have more and more channels which are more of nothingness, and so help me

 God, when I see one more weatherman or weather-woman make those hand

 movements over the screen telling me of more ominous stuff that might come

 our way, I want to say the magic word to turn them into a salt column like

 Lot's wife.

 If anyone would like to come out and rid us of the Dishes, not my eating

 stuff, although i might add a few old ones my grandmother used- they call it

 here antiques, I call them old, and or would give me a real lesson in

 what I have, what I should have, how to make use of it most efficiently, I

 would be pleased. Pay, if not too high, might be considered.

 Marta



 On Aug 22, 2009, at 09:17 AM, Robert Kersting wrote:

 DirecTV's azimuth for Louisville is 206 degrees with an elevation of

 43 degrees. You can set up a pretty easy jig to find an ideal spot in

 your yard.

 My apartment manager said I could install it as long as it wasn't

 permanent and no holes were drilled for the cable. I mounted my dish

 on a galvanized pipe about 6 feet long that I strapped to my balcony

 railing with hose clamps. This also helped with the grounding issue.

 Other people I know have done things like bolting it to a wooden box

 that they nailed to the balcony floor or setting a pipe in a

 five-gallon bucket filled with cement.

 I ran the cable behind the porch lamp in the chase with the wiring.

 The cable comes out through the light switch. There are also special

 connectors available that let you go through patio doors or windows.

 In the 12 years I had DirecTV, I only lost the signal about half a

 dozen times. Especially after I got the larger dish. And I'm not sure

 about a rooftop antenna, but my powered rabbit ear antenna loses the

 local stations during bad storms also.

 Marta, a court-ruling from several years ago says small dishes can't

 be banned as long as they're installed on property that is exclusively

 used by you. I'm not sure of the exact wording, but the backyard of a

 house or the balcony of an apartment 

Re: [MacGroup] Insight TV

2009-08-22 Thread Neal Hammon

On this subject:

When installing a satellite dish, they need to have a clear view to  
the southern sky, at least with the Dish service. Therefore my dish is  
installed on the south side of my brick house, just above the  
telephone service box, and about nine feet above ground. I would have  
liked to have it lower, so it would be easier to clean off the snow in  
the winter, but they needed that height to have a clear view thru the  
trees.


Also, be aware that big thunderstorms will stop all satellite  
transmissions. To get around that, I have a large, old fashion aerial  
in my attic, so that during storms, I can at least switch off the  
satellite, and go back to using the aerial, and get the local stations  
such as 3, 11, 32, 15, etc.


Placing the dish on a post, as Marta suggested, is ok too, but you may  
want to check your neighborhood zoning. In some places, they do not  
allow you to have a dish in your front yard, and who knows what other  
restrictions some little village committees might come up with.


Neal Hammon
rural Shelby County

On Aug 421, 1120092007, at 10:47 PM, Marta Edie wrote:

No, they sit in the yard and you can camouflage them with plants,  
they only need enough free space above to focus on that satellite,  
therefore you are not free to choose the spot.

Marta


On Aug 21, 2009, at 22:36 pm, Andy Arnold wrote:

Good ideas. Do you have to have a dish hanging off your house to  
get Dish and the others? I think they are banned in my neighborhood!



On Aug 20, 2009, at 11:57 PM, Robert Kersting wrote:

IIRC, DirecTV and Dish offer hundreds of digital channels at no  
extra

charge. Cheaper than Insight, better support and it's cheaper. Yes,
you get all the local stuff too.

I'm really amazed more people don't take this route. Sure, your
internet access may go up a bit but it's a small price to pay.

Step two would be to call Insight and tell them you're discontinuing
your cable TV in favor of a satellite dish. I'll bet they'll come up
with some special pricing to keep you on board.

Just some thoughts.

On Thu, Aug 20, 2009 at 11:15 PM, Andy Arnoldandyarno...@mac.com  
wrote:

Any cable TV experts in the group?
I can't figure this whole racket out... I have a couple HD TVs  
with built-in
tuners... Insight wants $15 per month for their DVR which is  
supposed to
carry many more HD channels than if I plug the cable wire  
directly into the
HD TV. But this is a crude solution for many reasons (one of  
which is that
you can't sync the boxes) Plus I don't watch that much TV, so $30  
a month
just for the box is crazy. I had heard that some TVs can contain  
a cable
decoder card that will allow the signal from all of Insight's  
channels to
come thru in HD. But now most manufacturers have abandoned that  
strategy
because all TVs have a digital tuner built-in and if your cable  
company is
outputting unscrambled channels then you can tune all the  
stations through
the TV without a cable box or CableCard. Is the problem that  
Insight is
behind the national curve and still scrambling most of their  
stations? Stop
the madness! Would love to hear what others are doing about all  
of this...
BTW, this is still a Mac topic because I have an AppleTV thrown  
into the mix

as well  :-)
thanks
Andy

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Re: [MacGroup] Insight TV

2009-08-22 Thread Robert Kersting
DirecTV's azimuth for Louisville is 206 degrees with an elevation of
43 degrees. You can set up a pretty easy jig to find an ideal spot in
your yard.

My apartment manager said I could install it as long as it wasn't
permanent and no holes were drilled for the cable. I mounted my dish
on a galvanized pipe about 6 feet long that I strapped to my balcony
railing with hose clamps. This also helped with the grounding issue.
Other people I know have done things like bolting it to a wooden box
that they nailed to the balcony floor or setting a pipe in a
five-gallon bucket filled with cement.

I ran the cable behind the porch lamp in the chase with the wiring.
The cable comes out through the light switch. There are also special
connectors available that let you go through patio doors or windows.

In the 12 years I had DirecTV, I only lost the signal about half a
dozen times. Especially after I got the larger dish. And I'm not sure
about a rooftop antenna, but my powered rabbit ear antenna loses the
local stations during bad storms also.

Marta, a court-ruling from several years ago says small dishes can't
be banned as long as they're installed on property that is exclusively
used by you. I'm not sure of the exact wording, but the backyard of a
house or the balcony of an apartment qualifies. If your neighbors
complain, you've got the right to look them in the eye and say I'm
sorry, the US Supreme Court disagrees with you.

My biggest problem was the tree across the street. The first three
years I was shooting over it. Then it grew. Every couple of years I
had to move the satellite pole back a few feet to compensate.

My biggest problem, and the reason I took it down, is that the
programming began to suck so bad I wasn't watching but three or four
channels. And eventually, I was able to find those channels on the
Internet.


On Sat, Aug 22, 2009 at 7:35 AM, Neal Hammonnoham...@earthlink.net wrote:
 On this subject:

 When installing a satellite dish, they need to have a clear view to the
 southern sky, at least with the Dish service. Therefore my dish is installed
 on the south side of my brick house, just above the telephone service box,
 and about nine feet above ground. I would have liked to have it lower, so it
 would be easier to clean off the snow in the winter, but they needed that
 height to have a clear view thru the trees.

 Also, be aware that big thunderstorms will stop all satellite transmissions.
 To get around that, I have a large, old fashion aerial in my attic, so that
 during storms, I can at least switch off the satellite, and go back to using
 the aerial, and get the local stations such as 3, 11, 32, 15, etc.

 Placing the dish on a post, as Marta suggested, is ok too, but you may want
 to check your neighborhood zoning. In some places, they do not allow you to
 have a dish in your front yard, and who knows what other restrictions some
 little village committees might come up with.

 Neal Hammon
 rural Shelby County

 On Aug 421, 1120092007, at 10:47 PM, Marta Edie wrote:

 No, they sit in the yard and you can camouflage them with plants, they
 only need enough free space above to focus on that satellite, therefore you
 are not free to choose the spot.
 Marta


 On Aug 21, 2009, at 22:36 pm, Andy Arnold wrote:

 Good ideas. Do you have to have a dish hanging off your house to get Dish
 and the others? I think they are banned in my neighborhood!


 On Aug 20, 2009, at 11:57 PM, Robert Kersting wrote:

 IIRC, DirecTV and Dish offer hundreds of digital channels at no extra
 charge. Cheaper than Insight, better support and it's cheaper. Yes,
 you get all the local stuff too.

 I'm really amazed more people don't take this route. Sure, your
 internet access may go up a bit but it's a small price to pay.

 Step two would be to call Insight and tell them you're discontinuing
 your cable TV in favor of a satellite dish. I'll bet they'll come up
 with some special pricing to keep you on board.

 Just some thoughts.

 On Thu, Aug 20, 2009 at 11:15 PM, Andy Arnoldandyarno...@mac.com
 wrote:

 Any cable TV experts in the group?
 I can't figure this whole racket out... I have a couple HD TVs with
 built-in
 tuners... Insight wants $15 per month for their DVR which is supposed
 to
 carry many more HD channels than if I plug the cable wire directly into
 the
 HD TV. But this is a crude solution for many reasons (one of which is
 that
 you can't sync the boxes) Plus I don't watch that much TV, so $30 a
 month
 just for the box is crazy. I had heard that some TVs can contain a
 cable
 decoder card that will allow the signal from all of Insight's channels
 to
 come thru in HD. But now most manufacturers have abandoned that
 strategy
 because all TVs have a digital tuner built-in and if your cable company
 is
 outputting unscrambled channels then you can tune all the stations
 through
 the TV without a cable box or CableCard. Is the problem that Insight is
 behind the national curve and still scrambling most of 

Re: [MacGroup] Insight TV

2009-08-22 Thread Marta Edie
My only experience with Dish-TV was several years back when I wanted  
some German channels that the local channels did not carry.We had the  
dish put into the back yard and it served well until I could get the  
channels on my computer.The thing sits in the yard still, having  
flowers run around it.


Before that we had some huge dish on the roof the reason for its  
being has been lost in memory, but it still hangs there. The  
neighborhood never complained.We always thought someone might want  
them both to experiment.


Now I guess they are both to be put into the trash if I could just  
find somebody to take them down.


I suppose I will live out my life with Insight, despite the fact that  
I do NOT watch TV anymore, I can't handle the stupid advertising, but  
my husband needs the sports and they are not with the basic stuff. So  
we are bundled, as i call it. Insight has been actually quite nice  
and I have had special deals, but we need a new TV, ours was a floor  
model from the time I was still at The UofL  from a place that does  
not exist anymore, but the TV runs still. I retired in 88. The remote  
we got from insight when we got the mystery box is on its last leg.


We need a bunch of stuff done, but when i think they will send  
somebody who knows less than I, my blood already curdles.- My husband  
just wants news, weather, sports. So I keep waiting  to find somebody  
to EXPLAIN why I need a box, when I might be able to buy a TV without  
a box, why I have to go through those gyrations to first turn on TV,  
then Cable, and Cable.like a Chameleon, constantly changes, and all  
they want to tell me that they now have more and more channels which  
are more of nothingness, and so help me God, when I see one more  
weatherman or weather-woman make those hand movements over the screen  
telling me of more ominous stuff that might come our way, I want to  
say the magic word to turn them into a salt column like Lot's wife.
If anyone would like to come out and rid us of the Dishes, not my  
eating stuff, although i might add a few old ones my grandmother  
used- they call it here antiques, I call them old, and or would  
give me a real lesson in what I have, what I should have, how to make  
use of it most efficiently, I would be pleased. Pay, if not too high,  
might be considered.

Marta




On Aug 22, 2009, at 09:17 AM, Robert Kersting wrote:


DirecTV's azimuth for Louisville is 206 degrees with an elevation of
43 degrees. You can set up a pretty easy jig to find an ideal spot in
your yard.

My apartment manager said I could install it as long as it wasn't
permanent and no holes were drilled for the cable. I mounted my dish
on a galvanized pipe about 6 feet long that I strapped to my balcony
railing with hose clamps. This also helped with the grounding issue.
Other people I know have done things like bolting it to a wooden box
that they nailed to the balcony floor or setting a pipe in a
five-gallon bucket filled with cement.

I ran the cable behind the porch lamp in the chase with the wiring.
The cable comes out through the light switch. There are also special
connectors available that let you go through patio doors or windows.

In the 12 years I had DirecTV, I only lost the signal about half a
dozen times. Especially after I got the larger dish. And I'm not sure
about a rooftop antenna, but my powered rabbit ear antenna loses the
local stations during bad storms also.

Marta, a court-ruling from several years ago says small dishes can't
be banned as long as they're installed on property that is exclusively
used by you. I'm not sure of the exact wording, but the backyard of a
house or the balcony of an apartment qualifies. If your neighbors
complain, you've got the right to look them in the eye and say I'm
sorry, the US Supreme Court disagrees with you.

My biggest problem was the tree across the street. The first three
years I was shooting over it. Then it grew. Every couple of years I
had to move the satellite pole back a few feet to compensate.

My biggest problem, and the reason I took it down, is that the
programming began to suck so bad I wasn't watching but three or four
channels. And eventually, I was able to find those channels on the
Internet.


On Sat, Aug 22, 2009 at 7:35 AM, Neal  
Hammonnoham...@earthlink.net wrote:

On this subject:

When installing a satellite dish, they need to have a clear view  
to the
southern sky, at least with the Dish service. Therefore my dish is  
installed
on the south side of my brick house, just above the telephone  
service box,
and about nine feet above ground. I would have liked to have it  
lower, so it
would be easier to clean off the snow in the winter, but they  
needed that

height to have a clear view thru the trees.

Also, be aware that big thunderstorms will stop all satellite  
transmissions.
To get around that, I have a large, old fashion aerial in my  
attic, so that
during storms, I can at least switch off the satellite, and 

Re: [MacGroup] Insight TV

2009-08-22 Thread Robert Kersting
I could probably arrange to come take them down for you and get rid of
them. I'm not sure what lesson I can give you on what you've got, but
I'd be happy to rid you of the eyesores. My satellite pole now holds a
bird feeder that the squirrels use most of the time.

On Sat, Aug 22, 2009 at 11:03 AM, Marta Ediemartae...@mac.com wrote:
 My only experience with Dish-TV was several years back when I wanted some
 German channels that the local channels did not carry.We had the dish put
 into the back yard and it served well until I could get the channels on my
 computer.The thing sits in the yard still, having flowers run around it.
 Before that we had some huge dish on the roof the reason for its being has
 been lost in memory, but it still hangs there. The neighborhood never
 complained.We always thought someone might want them both to experiment.
 Now I guess they are both to be put into the trash if I could just find
 somebody to take them down.
 I suppose I will live out my life with Insight, despite the fact that I do
 NOT watch TV anymore, I can't handle the stupid advertising, but my husband
 needs the sports and they are not with the basic stuff. So we are bundled,
 as i call it. Insight has been actually quite nice and I have had special
 deals, but we need a new TV, ours was a floor model from the time I was
 still at The UofL  from a place that does not exist anymore, but the TV runs
 still. I retired in 88. The remote we got from insight when we got the
 mystery box is on its last leg.
 We need a bunch of stuff done, but when i think they will send somebody who
 knows less than I, my blood already curdles.- My husband just wants news,
 weather, sports. So I keep waiting  to find somebody to EXPLAIN why I need a
 box, when I might be able to buy a TV without a box, why I have to go
 through those gyrations to first turn on TV, then Cable, and Cable.like a
 Chameleon, constantly changes, and all they want to tell me that they now
 have more and more channels which are more of nothingness, and so help me
 God, when I see one more weatherman or weather-woman make those hand
 movements over the screen telling me of more ominous stuff that might come
 our way, I want to say the magic word to turn them into a salt column like
 Lot's wife.
 If anyone would like to come out and rid us of the Dishes, not my eating
 stuff, although i might add a few old ones my grandmother used- they call it
 here antiques, I call them old, and or would give me a real lesson in
 what I have, what I should have, how to make use of it most efficiently, I
 would be pleased. Pay, if not too high, might be considered.
 Marta



 On Aug 22, 2009, at 09:17 AM, Robert Kersting wrote:

 DirecTV's azimuth for Louisville is 206 degrees with an elevation of
 43 degrees. You can set up a pretty easy jig to find an ideal spot in
 your yard.
 My apartment manager said I could install it as long as it wasn't
 permanent and no holes were drilled for the cable. I mounted my dish
 on a galvanized pipe about 6 feet long that I strapped to my balcony
 railing with hose clamps. This also helped with the grounding issue.
 Other people I know have done things like bolting it to a wooden box
 that they nailed to the balcony floor or setting a pipe in a
 five-gallon bucket filled with cement.
 I ran the cable behind the porch lamp in the chase with the wiring.
 The cable comes out through the light switch. There are also special
 connectors available that let you go through patio doors or windows.
 In the 12 years I had DirecTV, I only lost the signal about half a
 dozen times. Especially after I got the larger dish. And I'm not sure
 about a rooftop antenna, but my powered rabbit ear antenna loses the
 local stations during bad storms also.
 Marta, a court-ruling from several years ago says small dishes can't
 be banned as long as they're installed on property that is exclusively
 used by you. I'm not sure of the exact wording, but the backyard of a
 house or the balcony of an apartment qualifies. If your neighbors
 complain, you've got the right to look them in the eye and say I'm
 sorry, the US Supreme Court disagrees with you.
 My biggest problem was the tree across the street. The first three
 years I was shooting over it. Then it grew. Every couple of years I
 had to move the satellite pole back a few feet to compensate.
 My biggest problem, and the reason I took it down, is that the
 programming began to suck so bad I wasn't watching but three or four
 channels. And eventually, I was able to find those channels on the
 Internet.

 On Sat, Aug 22, 2009 at 7:35 AM, Neal Hammonnoham...@earthlink.net wrote:

 On this subject:
 When installing a satellite dish, they need to have a clear view to the
 southern sky, at least with the Dish service. Therefore my dish is installed
 on the south side of my brick house, just above the telephone service box,
 and about nine feet above ground. I would have liked to have it lower, so it
 would be easier to 

Re: [MacGroup] Insight TV

2009-08-21 Thread John Stone
Contrary to what other folks have said the Cable Cards ARE available from
Insight. I'm not sure of the monthly fee. Not many folks take this option as
the cards can be a little finicky, but they work.
John

On Thu, Aug 20, 2009 at 11:15 PM, Andy Arnold andyarno...@mac.com wrote:

 Any cable TV experts in the group?
 I can't figure this whole racket out... I have a couple HD TVs with
 built-in tuners... Insight wants $15 per month for their DVR which is
 supposed to carry many more HD channels than if I plug the cable wire
 directly into the HD TV. But this is a crude solution for many reasons (one
 of which is that you can't sync the boxes) Plus I don't watch that much TV,
 so $30 a month just for the box is crazy. I had heard that some TVs can
 contain a cable decoder card that will allow the signal from all of
 Insight's channels to come thru in HD. But now most manufacturers have
 abandoned that strategy because all TVs have a digital tuner built-in and
 if your cable company is outputting unscrambled channels then you can tune
 all the stations through the TV without a cable box or CableCard. Is the
 problem that Insight is behind the national curve and still scrambling most
 of their stations? Stop the madness! Would love to hear what others are
 doing about all of this...

 BTW, this is still a Mac topic because I have an AppleTV thrown into the
 mix as well  :-)

 thanks
 Andy


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Re: [MacGroup] Insight TV

2009-08-21 Thread Andy Arnold
they are still available from Insight, but the problem is cablecard  
ready TVs are becoming scarce. Insight will charge about $2/month to  
run the service into the cards so that you don't need the DVR boxes to  
decode all the stations. An Insight tech has to install the cablecard.



On Aug 21, 2009, at 8:17 AM, John Stone wrote:

Contrary to what other folks have said the Cable Cards ARE available  
from Insight. I'm not sure of the monthly fee. Not many folks take  
this option as the cards can be a little finicky, but they work.


John

On Thu, Aug 20, 2009 at 11:15 PM, Andy Arnold andyarno...@mac.com  
wrote:

Any cable TV experts in the group?

I can't figure this whole racket out... I have a couple HD TVs with  
built-in tuners... Insight wants $15 per month for their DVR which  
is supposed to carry many more HD channels than if I plug the cable  
wire directly into the HD TV. But this is a crude solution for many  
reasons (one of which is that you can't sync the boxes) Plus I don't  
watch that much TV, so $30 a month just for the box is crazy. I had  
heard that some TVs can contain a cable decoder card that will allow  
the signal from all of Insight's channels to come thru in HD. But  
now most manufacturers have abandoned that strategy because all TVs  
have a digital tuner built-in and if your cable company is  
outputting unscrambled channels then you can tune all the stations  
through the TV without a cable box or CableCard. Is the problem that  
Insight is behind the national curve and still scrambling most of  
their stations? Stop the madness! Would love to hear what others are  
doing about all of this...


BTW, this is still a Mac topic because I have an AppleTV thrown into  
the mix as well  :-)


thanks
Andy


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--
U-2  SR-71 web page

http://www.blackbirds.net

Those who would sacrifice Liberty for Security deserve neither - 
Benjamin Franklin


Read the Constitution - It's Interesting!
http://www.law.cornell.edu/constitution/constitution.overview.html

Blog: http://johnsstone.tumblr.com/


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Re: [MacGroup] Insight TV

2009-08-21 Thread Andy Arnold

John,

It does seem that the cards are still available from Insight (I  
called) for approx $2 per month. It seems the TVs that can accept them  
are gone/going.


Hmmm... I'm trying to search the archives for our resident NASA  
engineer's post, but the page I am looking at only has June July   
August archives. Does anyone know how to go back further?

http://www.math.louisville.edu/mailman/listinfo/macgroup


Thanks
Andy

On Aug 20, 2009, at 11:26 PM, Profile wrote:


Andy,

I know how you feel, this is a topic that baffles many of us, at  
least me.


Lee has a setup that he can take over NASA anytime he wants and if  
you can search the archives he has addressed your question fairly  
well.  Implementing them will be another story.


Yes to get all the channels you will have to get Insight's box, not  
a good solution especially if there is a lack of room to set the  
thing such as in the laundry or kitchen.  Yes they get you coming  
and going on the pricing of each box unless you can understand how  
to do what Lee has done.


The cards have gone away, what a great idea they were but you still  
would have to pay the $15.00 per month for them to program the card  
for the package you purchased, you would lose the unsightly box  
however.


John


On Aug 20, 2009, at 11:15 PM, Andy Arnold wrote:


Any cable TV experts in the group?

I can't figure this whole racket out... I have a couple HD TVs with  
built-in tuners... Insight wants $15 per month for their DVR which  
is supposed to carry many more HD channels than if I plug the cable  
wire directly into the HD TV. But this is a crude solution for many  
reasons (one of which is that you can't sync the boxes) Plus I  
don't watch that much TV, so $30 a month just for the box is crazy.  
I had heard that some TVs can contain a cable decoder card that  
will allow the signal from all of Insight's channels to come thru  
in HD. But now most manufacturers have abandoned that strategy  
because all TVs have a digital tuner built-in and if your cable  
company is outputting unscrambled channels then you can tune all  
the stations through the TV without a cable box or CableCard. Is  
the problem that Insight is behind the national curve and still  
scrambling most of their stations? Stop the madness! Would love to  
hear what others are doing about all of this...


BTW, this is still a Mac topic because I have an AppleTV thrown  
into the mix as well  :-)


thanks
Andy

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Re: [MacGroup] Insight TV

2009-08-21 Thread Marta Edie
No, they sit in the yard and you can camouflage them with plants, they  
only need enough free space above to focus on that satellite,  
therefore you are not free to choose the spot.

Marta


On Aug 21, 2009, at 22:36 pm, Andy Arnold wrote:

Good ideas. Do you have to have a dish hanging off your house to get  
Dish and the others? I think they are banned in my neighborhood!



On Aug 20, 2009, at 11:57 PM, Robert Kersting wrote:


IIRC, DirecTV and Dish offer hundreds of digital channels at no extra
charge. Cheaper than Insight, better support and it's cheaper. Yes,
you get all the local stuff too.

I'm really amazed more people don't take this route. Sure, your
internet access may go up a bit but it's a small price to pay.

Step two would be to call Insight and tell them you're discontinuing
your cable TV in favor of a satellite dish. I'll bet they'll come up
with some special pricing to keep you on board.

Just some thoughts.

On Thu, Aug 20, 2009 at 11:15 PM, Andy Arnoldandyarno...@mac.com  
wrote:

Any cable TV experts in the group?
I can't figure this whole racket out... I have a couple HD TVs  
with built-in
tuners... Insight wants $15 per month for their DVR which is  
supposed to
carry many more HD channels than if I plug the cable wire directly  
into the
HD TV. But this is a crude solution for many reasons (one of which  
is that
you can't sync the boxes) Plus I don't watch that much TV, so $30  
a month
just for the box is crazy. I had heard that some TVs can contain a  
cable
decoder card that will allow the signal from all of Insight's  
channels to
come thru in HD. But now most manufacturers have abandoned that  
strategy
because all TVs have a digital tuner built-in and if your cable  
company is
outputting unscrambled channels then you can tune all the stations  
through
the TV without a cable box or CableCard. Is the problem that  
Insight is
behind the national curve and still scrambling most of their  
stations? Stop
the madness! Would love to hear what others are doing about all of  
this...
BTW, this is still a Mac topic because I have an AppleTV thrown  
into the mix

as well  :-)
thanks
Andy

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[MacGroup] Insight TV

2009-08-20 Thread Andy Arnold

Any cable TV experts in the group?

I can't figure this whole racket out... I have a couple HD TVs with  
built-in tuners... Insight wants $15 per month for their DVR which is  
supposed to carry many more HD channels than if I plug the cable wire  
directly into the HD TV. But this is a crude solution for many reasons  
(one of which is that you can't sync the boxes) Plus I don't watch  
that much TV, so $30 a month just for the box is crazy. I had heard  
that some TVs can contain a cable decoder card that will allow the  
signal from all of Insight's channels to come thru in HD. But now most  
manufacturers have abandoned that strategy because all TVs have a  
digital tuner built-in and if your cable company is outputting  
unscrambled channels then you can tune all the stations through the TV  
without a cable box or CableCard. Is the problem that Insight is  
behind the national curve and still scrambling most of their stations?  
Stop the madness! Would love to hear what others are doing about all  
of this...


BTW, this is still a Mac topic because I have an AppleTV thrown into  
the mix as well  :-)


thanks
Andy

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Re: [MacGroup] Insight TV

2009-08-20 Thread Profile

Andy,

I know how you feel, this is a topic that baffles many of us, at least  
me.


Lee has a setup that he can take over NASA anytime he wants and if you  
can search the archives he has addressed your question fairly well.   
Implementing them will be another story.


Yes to get all the channels you will have to get Insight's box, not a  
good solution especially if there is a lack of room to set the thing  
such as in the laundry or kitchen.  Yes they get you coming and going  
on the pricing of each box unless you can understand how to do what  
Lee has done.


The cards have gone away, what a great idea they were but you still  
would have to pay the $15.00 per month for them to program the card  
for the package you purchased, you would lose the unsightly box however.


John


On Aug 20, 2009, at 11:15 PM, Andy Arnold wrote:


Any cable TV experts in the group?

I can't figure this whole racket out... I have a couple HD TVs with  
built-in tuners... Insight wants $15 per month for their DVR which  
is supposed to carry many more HD channels than if I plug the cable  
wire directly into the HD TV. But this is a crude solution for many  
reasons (one of which is that you can't sync the boxes) Plus I don't  
watch that much TV, so $30 a month just for the box is crazy. I had  
heard that some TVs can contain a cable decoder card that will allow  
the signal from all of Insight's channels to come thru in HD. But  
now most manufacturers have abandoned that strategy because all TVs  
have a digital tuner built-in and if your cable company is  
outputting unscrambled channels then you can tune all the stations  
through the TV without a cable box or CableCard. Is the problem that  
Insight is behind the national curve and still scrambling most of  
their stations? Stop the madness! Would love to hear what others are  
doing about all of this...


BTW, this is still a Mac topic because I have an AppleTV thrown into  
the mix as well  :-)


thanks
Andy

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Re: [MacGroup] Insight TV

2009-08-20 Thread Robert Kersting
IIRC, DirecTV and Dish offer hundreds of digital channels at no extra
charge. Cheaper than Insight, better support and it's cheaper. Yes,
you get all the local stuff too.

I'm really amazed more people don't take this route. Sure, your
internet access may go up a bit but it's a small price to pay.

Step two would be to call Insight and tell them you're discontinuing
your cable TV in favor of a satellite dish. I'll bet they'll come up
with some special pricing to keep you on board.

Just some thoughts.

On Thu, Aug 20, 2009 at 11:15 PM, Andy Arnoldandyarno...@mac.com wrote:
 Any cable TV experts in the group?
 I can't figure this whole racket out... I have a couple HD TVs with built-in
 tuners... Insight wants $15 per month for their DVR which is supposed to
 carry many more HD channels than if I plug the cable wire directly into the
 HD TV. But this is a crude solution for many reasons (one of which is that
 you can't sync the boxes) Plus I don't watch that much TV, so $30 a month
 just for the box is crazy. I had heard that some TVs can contain a cable
 decoder card that will allow the signal from all of Insight's channels to
 come thru in HD. But now most manufacturers have abandoned that strategy
 because all TVs have a digital tuner built-in and if your cable company is
 outputting unscrambled channels then you can tune all the stations through
 the TV without a cable box or CableCard. Is the problem that Insight is
 behind the national curve and still scrambling most of their stations? Stop
 the madness! Would love to hear what others are doing about all of this...
 BTW, this is still a Mac topic because I have an AppleTV thrown into the mix
 as well  :-)
 thanks
 Andy

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Re: [MacGroup] Insight to firewire

2008-11-23 Thread Profile
Great Lee, many thanks!!

With my techie abilities I will now become dangerous.  HA!!

John

On Nov 23, 2008, at 8:31 AM, Lee Larson wrote:

 On Nov 22, 2008, at 10:46 PM, Profile wrote:

 Thanks again.  I tried that one and went to get the Apple Firewire  
 SDK
 and found that it could not be downloaded without being an Apple
 Developer.

 Anyone can sign up to be an Apple developer for free. Just sign up  
 and download the files. Here's the site where you sign up.
 http://tinyurl.com/ 
 qnq2y___
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