On 3/9/2018 1:53 AM, deoren wrote:
On 3/9/2018 1:48 AM, Rainer Gerhards wrote:
2018-03-09 8:35 GMT+01:00 deoren
:
On 3/9/2018 1:24 AM, Rainer Gerhards wrote:
2018-03-09 8:21 GMT+01:00 deoren
:
On 3/9/2018 1:17 AM, Rainer Gerhards wrote:
2018-03-09 4:06 GMT+01:00 David Lang :
I would
On 3/10/2018 5:53 PM, David Lang wrote:
On Fri, 9 Mar 2018, Rainer Gerhards wrote:
1) switch forum to read-only
2) mention github as issue tracker (email integration is great)
3) try this e.g. for 3 month
If it works out - great. If not, move on to something else. New users
will probably not
On Fri, 9 Mar 2018, Rainer Gerhards wrote:
1) switch forum to read-only
2) mention github as issue tracker (email integration is great)
3) try this e.g. for 3 month
If it works out - great. If not, move on to something else. New users
will probably not even notice that we are trying out differ
On 3/9/2018 3:10 AM, Rainer Gerhards wrote:
So how about this?
- do not mention forum any longer
- say "github is for questions"
- say "SE is experimentally for questions, but less likely to draw
answers from team"
- keep "mailing list is great to ask questions"
update this in doc, site etc.
I
2018-03-09 9:23 GMT+01:00 deoren
:
> On 3/9/2018 1:53 AM, deoren wrote:
>>
>> On 3/9/2018 1:48 AM, Rainer Gerhards wrote:
>
>
>>> IMO its not the right thing to send it to the list. Whoever is
>>> interested in those questions can subscribe. Actually I am for quite a
>>> while.
>>
>>
>> Ah OK, I'm
On 3/9/2018 1:53 AM, deoren wrote:
On 3/9/2018 1:48 AM, Rainer Gerhards wrote:
IMO its not the right thing to send it to the list. Whoever is
interested in those questions can subscribe. Actually I am for quite a
while.
Ah OK, I'm glad to hear I'm wrong. I'll look into subscribing to
quest
On 3/9/2018 1:48 AM, Rainer Gerhards wrote:
2018-03-09 8:35 GMT+01:00 deoren
:
On 3/9/2018 1:24 AM, Rainer Gerhards wrote:
2018-03-09 8:21 GMT+01:00 deoren
:
On 3/9/2018 1:17 AM, Rainer Gerhards wrote:
2018-03-09 4:06 GMT+01:00 David Lang :
I would like to replace the existing forum
2018-03-09 8:35 GMT+01:00 deoren
:
> On 3/9/2018 1:24 AM, Rainer Gerhards wrote:
>>
>> 2018-03-09 8:21 GMT+01:00 deoren
>> :
>>>
>>> On 3/9/2018 1:17 AM, Rainer Gerhards wrote:
2018-03-09 4:06 GMT+01:00 David Lang :
>>>
>>>
>>>
> I would like to replace the existing forum with so
On 3/9/2018 1:24 AM, Rainer Gerhards wrote:
2018-03-09 8:21 GMT+01:00 deoren
:
On 3/9/2018 1:17 AM, Rainer Gerhards wrote:
2018-03-09 4:06 GMT+01:00 David Lang :
I would like to replace the existing forum with something that ties in to
the mailing lists (and/or retire the forum entirely if
2018-03-09 8:21 GMT+01:00 deoren
:
> On 3/9/2018 1:17 AM, Rainer Gerhards wrote:
>>
>> 2018-03-09 4:06 GMT+01:00 David Lang :
>
>
>>> I would like to replace the existing forum with something that ties in to
>>> the mailing lists (and/or retire the forum entirely if setting something
>>> up
>>> tha
On 3/9/2018 1:17 AM, Rainer Gerhards wrote:
2018-03-09 4:06 GMT+01:00 David Lang :
I would like to replace the existing forum with something that ties in to
the mailing lists (and/or retire the forum entirely if setting something up
that can integrate is too much work)
But I'm not the PR guy
2018-03-09 4:06 GMT+01:00 David Lang :
> On Thu, 8 Mar 2018, Rainer Gerhards wrote:
>
>> Date: Thu, 8 Mar 2018 07:58:49 +0100
>> From: Rainer Gerhards
>> Reply-To: rsyslog-users
>> To: rsyslog-users
>> Subject: Re: [rsyslog] POLL (informal): What are your t
On Thu, 8 Mar 2018, Rainer Gerhards wrote:
Date: Thu, 8 Mar 2018 07:58:49 +0100
From: Rainer Gerhards
Reply-To: rsyslog-users
To: rsyslog-users
Subject: Re: [rsyslog] POLL (informal): What are your thoughts regarding
current and potential rsyslog support channels?
2018-03-08 7:24 GMT+01
2018-03-08 16:15 GMT+01:00 deoren
:
> On 3/8/2018 12:58 AM, Rainer Gerhards wrote:
>>
>> 2018-03-08 7:24 GMT+01:00 deoren
>> :
>>>
>>> On 2/6/2018 1:56 PM, David Lang wrote:
>>>
>>> Resurrecting this thread.
>>>
>>> Any further thoughts regarding retiring the forums? Are we at a point
>>> where
>>>
On 3/8/2018 12:58 AM, Rainer Gerhards wrote:
2018-03-08 7:24 GMT+01:00 deoren
:
On 2/6/2018 1:56 PM, David Lang wrote:
Resurrecting this thread.
Any further thoughts regarding retiring the forums? Are we at a point where
the rsyslog team would feel comfortable deprecating the forum and suggest
2018-03-08 7:24 GMT+01:00 deoren
:
> On 2/6/2018 1:56 PM, David Lang wrote:
>
> Resurrecting this thread.
>
> Any further thoughts regarding retiring the forums? Are we at a point where
> the rsyslog team would feel comfortable deprecating the forum and suggesting
> that users subscribe to the mail
On 2/6/2018 1:56 PM, David Lang wrote:
On Tue, 6 Feb 2018, Simon Lundström wrote:
My only negative experience of the rsyslog unpaid community support is
github issues where I've submitted and they weren't answered and/or
the responses stopped coming after a while. I know that the Github
inter
On 2/5/2018 4:46 AM, Simon Lundström wrote:
That's great! I was trying to make a point, but failed apparently, that
the docs that the original poster thinks are unclear which creates
frequently asked questions should be updated, not a FAQ article. Though
some questions have no natural place oth
On 2/4/2018 10:46 PM, David Lang wrote:
* Forums are shut down and visitors are directed to Stack
Exchange/Overflow/whatever instead.
It would appear there is already solid participation there for questions
tagged with rsyslog:
https://stackoverflow.com/questions/tagged/rsyslog
This is intere
On Tue, 6 Feb 2018, Simon Lundström wrote:
My only negative experience of the rsyslog unpaid community support is
github issues where I've submitted and they weren't answered and/or the
responses stopped coming after a while. I know that the Github interface
is not great for communication sinc
2018-02-06 10:50 GMT+01:00 Simon Lundström :
> On Mon, 2018-02-05 at 10:45:07 -0800, David Lang wrote:
>>
>> On Mon, 5 Feb 2018, Simon Lundström wrote:
>>
>>> On Fri, 2018-02-02 at 22:57:29 -0600, deoren wrote:
On 2/2/2018 5:41 AM, Simon Lundström wrote:
[…]
>
> ... and
On Mon, 2018-02-05 at 10:45:07 -0800, David Lang wrote:
On Mon, 5 Feb 2018, Simon Lundström wrote:
On Fri, 2018-02-02 at 22:57:29 -0600, deoren wrote:
On 2/2/2018 5:41 AM, Simon Lundström wrote:
[…]
... and that
the aim is to leave no questions unanswered.
Also important, but this will def
On Mon, 5 Feb 2018, Simon Lundström wrote:
On Fri, 2018-02-02 at 22:57:29 -0600, deoren wrote:
On 2/2/2018 5:41 AM, Simon Lundström wrote:
[…]
... and that
the aim is to leave no questions unanswered.
Also important, but this will definitely require an infusion into the
user base of people
being late to the discussion, sorry been tied up by tons of other work...
Maintainer hat on - let me say what I find useful for the project,
based on past couple of years and what I see re questions.
- current forum - outdated, would love to get rid of it
If so, I'd put it in "read-only" mode, it
2018-02-05 11:56 GMT+01:00 Simon Lundström :
> On Sun, 2018-02-04 at 20:50:41 -0800, David Lang wrote:
>>> To get fewer questions asked (over and over again) having someone which
>>> compiles the most often asked areas/questions and documents them where it's
>>> relevant. Since this often requires
On Sun, 2018-02-04 at 20:50:41 -0800, David Lang wrote:
On Fri, 2 Feb 2018, Simon Lundström wrote:
I like mailinglists and IRC but the most important for me is that
the questions are answered, be it by employees or the community, and
that the aim is to leave no questions unanswered. IM (such a
On Fri, 2018-02-02 at 22:57:29 -0600, deoren wrote:
On 2/2/2018 5:41 AM, Simon Lundström wrote:
[…]
... and that
the aim is to leave no questions unanswered.
Also important, but this will definitely require an infusion into the
user base of people willing to invest the time. It may also requi
On Thu, 1 Feb 2018, deoren wrote:
Hi,
##
Forum support requests
##
I'd like to kick start some discussion around ways that we may better
support users seeking help, not those who are reporting bugs (perceived
or genuine). In particular, I have no
On Fri, 2 Feb 2018, Simon Lundström wrote:
I like mailinglists and IRC but the most important for me is that the
questions are answered, be it by employees or the community, and that the aim
is to leave no questions unanswered. IM (such as IRC) is not well suited for
replies which might take d
On 2/2/2018 5:41 AM, Simon Lundström wrote:
Thank you for your feedback!
> I like mailinglists and IRC but the most important for me is that the
> questions are answered, be it by employees or the community
I completely agree with this. Seeing how spread out the current
community is between t
I like mailinglists and IRC but the most important for me is that the
questions are answered, be it by employees or the community, and that
the aim is to leave no questions unanswered. IM (such as IRC) is not
well suited for replies which might take days but rather for quick
yes/no questions.
folks,
I applaud that mail from Deoren. I tried to voice my opinion properly,
but didn't manage today. Will do tomorrow.
I also appreciate all comments. We are currently working on getting
this project up onto the rsyslog.com main site - hope to see it there
soon.
Just wanted to let you know tha
32 matches
Mail list logo