Hello Virgie,
I would say to you, hang in there.
I don't know and won't pretend to know why they are taking so
long, but I would say that when the origional transplant took
place, back in October, they were doing very well on the braille
keyboards side but the qt keyboards were going slower.
I would only imagine, that things have been delayed in New
Zealand, because of all that has happened lately.
It is a very good product, and though I have had some issues
Humanware has worked with me, and they have fixed the problem and
the next release from what I have been told, will be taking care
of that, so they really do try to work with people.
It might seem like it is taking forever, but as I said, hang in
there, and you will get yours soon.
Robert
----- Original Message -----
From: "VIRGIE UNDERWOOD" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Date: Thu, 27 Apr 2006 16:12:45 -0400
Subject: Re: [Braillenote] still waiting and waiting
Hi,
I have ordered a transplant and have been told they do not know
when they
will get the kits in. BrailleNote is a great product but the
California
devision should order enough to serve their customers. I have
been waiting
almost a month and I am seriously considering canceling my order.
I want
the product but feel this is not an appropriate way to treat
their
customers. I wish something could be done to fix this problem.
Virgie and Hoshi
----- Original Message -----
From: "project one" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Sent: Thursday, April 27, 2006 6:41 AM
Subject: Re: [Braillenote] still waiting and waiting
No, I have to respectfully disagree with you on this one. You
see,
Humanware has told me that they don't even have the unit there
to ship to
me. If it were already in the mail, I could see what you're
saying.
However, that's not the case, and I don't know when it will be
in the
mail. Thanks anyway for your reply. Isaih
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