Re: [IxDA Discuss] Online Inspiration?

2008-06-09 Thread Kevin Cheng



Where do you go for inspiration? Ideas? Trends?


(Returns from the dead and de-lurks)

At IA Summit, Stephen Anderson gave a great presentation on  
Inspiration from the Edge. My write up of his talk is here: http://kevnull.com/2008/04/ia-summit-inspiration-from-the-edge.html


His talk focused on getting inspiration from sources one wouldn't  
normally expect - which I agree wholeheartedly with. I've often found  
that brilliance comes from a person's ability to unexpectedly apply  
principles from another realm.


Stephen and I and a couple of others have also started to experiment  
with using Twitter as a medium for sharing inspiration bites to those  
who care. I think of it like a curated twitter stream with very high  
signal : noise ratio. http://twitter.com/inspiring


Kevin Cheng
creator / ok/cancel / [EMAIL PROTECTED]
principal designer / raptr.com

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Re: [IxDA Discuss] Online Inspiration?

2008-06-09 Thread John Gibbard
Some great links in these posts ...

I look at 

:: Various design pattern libraries (Welie, Yahoo etc.)
:: An array of blogs (too many to mention) but include information
aesthetics, data visualisation, print (e.g. Creative Review)
:: Colour Lovers (http://www.colourlovers.com/)
:: Design Critique podcast (Tim  Tom!)
:: Behance is worth a look from time to time too.
(http://www.behance.com/Creative_Network)

and now, ScrnShots. I've also been involved in a project (which I
know Julian at GTs seen tpp) to share great creative work produced in
the UK digital agency space. More on that when it gets launched. 

I've just resolved to post my favourite wireframe output to my
Flickr stream too, I'll need to think of appropriate tags
(wireframe, Ix, IA, Ux, inspiration )

Toodle pip.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=29970



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[IxDA Discuss] REMINDER: [EVENT] Chicago IxDA - June 11th - Data Visualization

2008-06-09 Thread Chicago IxDA
This is the week, Chicagoans! Step inside for a cool refreshment and some
great conversation!

If you'd like to join us this Wednesday, please RSVP at the link below today
so we can get the list in tomorrow.


On 6/2/08, Chicago IxDA [EMAIL PROTECTED] wrote:

 Hello fellow Chicagoans (and those of you who happen to be in the area),


 Please join us on Wednesday, June 11th for our next gathering!


 Topic:   Data Visualization - Moving from PowerPoint to RIA

 Hosted By:  Roundarch

 When: Wednesday, June 11th

 Time:  6:30 - 8:00 PM

 Address: 350 N. LaSalle Street (Kinzie) on the 12th floor
 Roundarch is graciously serving refreshments.



 Please RSVP by filling out this form:

 http://spreadsheets.google.com/viewform?key=pKwbS7NpPcWlwupnPbR4hXgemail=true



 We need to give names to the front desk, so please RSVP by Tuesday, June
 10th.


 Every meeting there is someone new. Come and get to know your community!
 There's no easier way to network!






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[IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread David Malouf
Technology Review (MIT's innovation rag) has an article on Adaptive
UIs for the web.
http://www.technologyreview.com/Biztech/20872/

What do people think about this? Does it scale?
from an IxD perspective?

-- dave

-- 
David Malouf
http://synapticburn.com/
http://ixda.org/
http://motorola.com/

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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread Mark Canlas
My gut reaction was oh no, it's personalized favorites menu all over
again. I like giving Microsoft a chance, and I like giving new technology a
chance, but that was generally regarded as one of the worst user interaction
mechanics in all of Office history, for the reasons that it ran (slightly)
contrary to muscle memory.

I can't seem to phrase this properly right now, but it's like... What if the
user wanted to do something that they usually don't do. These types of
systems tuck away less-oft used functionality, making for a really
frustrating user experience that one time.

On Mon, Jun 9, 2008 at 10:12 AM, David Malouf [EMAIL PROTECTED] wrote:

 Technology Review (MIT's innovation rag) has an article on Adaptive
 UIs for the web.
 http://www.technologyreview.com/Biztech/20872/

 What do people think about this? Does it scale?
 from an IxD perspective?

 -- dave

 --
 David Malouf
 http://synapticburn.com/
 http://ixda.org/
 http://motorola.com/
 
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[IxDA Discuss] Web Designer - Scotts Valley, CA - CreateSpace, part of the amazon.com group of companies - Full-Time

2008-06-09 Thread Susan McGaha


 

 

Title:Web Designer

 

 

Job Summary: 

You're the master of front-end presentation and coding. Not only do you have
superb grasp of space, color, typography and imagery; you also produce
clean, well formatted, commented code that renders the same regardless of
browser. You have a demonstrated ability to meet and exceed client
expectations with gorgeous design that converts produced with best-in class
XHTML/CSS. You're no stranger to JavaScript/AJAX to make web applications
come to life. The internet is your canvas and you create friendly, classy,
dynamic and compelling work.

 

Primary Responsibilities: 

*   Use design software to create mockups and html prototypes for new
features
*   Build/Code static and dynamic pages from these mockups and
additional specifications
*   Design and produce optimized, web-ready graphics
*   Create and manage CSS styles and CSS frameworks
*   Ensure customer-facing new features meet style requirements

*   Create code for front-end behaviors with Dynamic HTML
*   Cross-browser test and troubleshoot site presentation
*   Optimize pages to be read by both humans and search-engine spiders
by using clear, symantic markup

 

Knowledge and Experience Required:

*   4+ years of experience in front-end web development
*   Exceptional pixel-perfect graphic design and typography
*   Browser rendering and cross-browser knowledge
*   Advanced knowledge of image processing and web optimization
*   Building for Search Engine Optimization
*   Experience working with CVS or other concurrent versioning software

 

 

Skills and Abilities Required:

*   Expert with a major design application (Fireworks or Photoshop)
*   Expert XHTML/CSS for cross-browser rendering
*   JavaScript to add behaviors to otherwise static pages
*   Extraordinary attention to detail
*   Semantic coding with CSS/XHTML a plus
*   Working with/around dynamic code (Java JSP, PHP) a plus
*   Multi-task in a fast-paced, deadline-oriented environment

 

How to Apply

1.  Send us your Resume (Please email to [EMAIL PROTECTED])
2.  Include a link to a site you've created or a portfolio site - we
want to see both your design and coding work
3.  In your cover letter, include a response to one of the following
questions:

a.  What is your favorite css presentation trick and how/why do you use
it?
b.  What is your favorite book or resource about web design, and what
has it helped you create?

 

 

 

Susan McGaha  |  Human Resources  |  Recruiter

P 843.789.5248
[EMAIL PROTECTED]

www.booksurge.com

www.createspace.com

work hard. have fun. make history. 

 

image003.jpg
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[IxDA Discuss] Any IxD'ers at the Enterprise 2.0 conference?

2008-06-09 Thread Fredrik Matheson
If you're at the Enterprise 2.0 conference in Boston, reply to this thread,
and we'll all get together for a lunch tomorrow or Wednesday.
Hope to see you there!

- Fredrik

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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread Jack Moffett
How many times have you misjudged a person due to a poor first  
impression? It seems to me that 10 clicks is an awfully small amount  
of data that could easily be misinterpreted. And once the site has  
been adapted, how hard is it to find the graphs (or whatever) that  
the site decided you aren't interested in?


I guess, given the little information the article offered, I am  
doubtful.


Jack


Jack L. Moffett
Interaction Designer
inmedius
412.459.0310 x219
http://www.inmedius.com

In our society,
the scarce factor is not information,
it is time to attend to information.

- Herb Simon



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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread Danny Hope
On Mon, Jun 9, 2008 at 3:12 PM, David Malouf [EMAIL PROTECTED] wrote:
 Technology Review (MIT's innovation rag) has an article on Adaptive
 UIs for the web.
 http://www.technologyreview.com/Biztech/20872/

 What do people think about this? Does it scale?
 from an IxD perspective?

It does not scale and I expect a better experience could be arrived-at
through application of traditional usability techniques.

While I think the tool should remember the preference, does the user
know they've expressed a preference?

There are potential problems in showing the site to a friend (who
might have a different style of thinking).

-- 

Regards,
Danny Hope
http://hobointernet.com
+44 (0)845 230 3760

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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread jennifer . r . vignone
I am  a user who doesn't appreciate when a system guesses what I might 
like. The use of that word makes me nervous for myself as a user and for a 
client of mine where guessing may just not be reliable or accurate 
enough, leading to more frustration.

If the guessing also is based on click that the user makes as part of a 
basic site exploration and not something they might wish to be guesses on 
(like when I get Amazon recommendations when I was just clicking around 
looking for random things I don't plan to ever buy), that serves to 
confuse the interface rather than customize it for the user in a 
meaningful way.






RE:
Technology Review (MIT's innovation rag) has an article on Adaptive
UIs for the web.
http://www.technologyreview.com/Biztech/20872/

What do people think about this? Does it scale?
from an IxD perspective?

Generally, this communication is for informational purposes only
and it is not intended as an offer or solicitation for the purchase
or sale of any financial instrument or as an official confirmation
of any transaction. In the event you are receiving the offering
materials attached below related to your interest in hedge funds or
private equity, this communication may be intended as an offer or
solicitation for the purchase or sale of such fund(s).  All market
prices, data and other information are not warranted as to
completeness or accuracy and are subject to change without notice.
Any comments or statements made herein do not necessarily reflect
those of JPMorgan Chase  Co., its subsidiaries and affiliates.

This transmission may contain information that is privileged,
confidential, legally privileged, and/or exempt from disclosure
under applicable law. If you are not the intended recipient, you
are hereby notified that any disclosure, copying, distribution, or
use of the information contained herein (including any reliance
thereon) is STRICTLY PROHIBITED. Although this transmission and any
attachments are believed to be free of any virus or other defect
that might affect any computer system into which it is received and
opened, it is the responsibility of the recipient to ensure that it
is virus free and no responsibility is accepted by JPMorgan Chase 
Co., its subsidiaries and affiliates, as applicable, for any loss
or damage arising in any way from its use. If you received this
transmission in error, please immediately contact the sender and
destroy the material in its entirety, whether in electronic or hard
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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread Jeff Garbers

On Jun 9, 2008, at 10:49 AM, [EMAIL PROTECTED] wrote:

I am  a user who doesn't appreciate when a system guesses what I  
might like. The use of that word makes me nervous for myself as a  
user and for a client of mine where guessing may just not be  
reliable or accurate enough, leading to more frustration.


I think guessing is fine as long as it's peripheral to the main line  
of interaction.  Autocomplete is a simple example of this idea -- I  
can just type and if I happen to notice that the software has  
guessed what I want, I can save some typing time and click it. But  
if something popped up and said Hey, it looks like you're typing  
SMITH, is that what you want? I'd uninstall the app in a heartbeat.


Guesses -- or, let's say, reasonable heuristics -- are often also  
appropriate when providing default values: the application has already  
filled in certain fields based on what you've done in the past.  Of  
course you have to be careful when the data is critical; you might not  
want to assume, for example, that the radiation dosage this time would  
be the same as last time and get people in the habit of just clicking  
past the form.




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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread Mark Canlas
I see it more of what areas are designated as dynamic versus static. There
are tons of recommendation systems out there (Amazon) and no one complains
about the change of the content, because it's pretty much never moving. The
content changes, but the hotspots themselves do not.

Here, we're talking about huge moving targets, like entire content modules
on a page, even the navigation bars maybe. And that, I think is the sin
here.

I don't think anyone will disagree that autocomplete is useful because it
helps supplement the experience of inputting text into a box. It doesn't
disguise/change it.

On Mon, Jun 9, 2008 at 11:18 AM, Jeff Garbers [EMAIL PROTECTED]
wrote:

 On Jun 9, 2008, at 10:49 AM, [EMAIL PROTECTED] wrote:

  I am  a user who doesn't appreciate when a system guesses what I might
 like. The use of that word makes me nervous for myself as a user and for a
 client of mine where guessing may just not be reliable or accurate enough,
 leading to more frustration.


 I think guessing is fine as long as it's peripheral to the main line of
 interaction.  Autocomplete is a simple example of this idea -- I can just
 type and if I happen to notice that the software has guessed what I want,
 I can save some typing time and click it. But if something popped up and
 said Hey, it looks like you're typing SMITH, is that what you want? I'd
 uninstall the app in a heartbeat.

 Guesses -- or, let's say, reasonable heuristics -- are often also
 appropriate when providing default values: the application has already
 filled in certain fields based on what you've done in the past.  Of course
 you have to be careful when the data is critical; you might not want to
 assume, for example, that the radiation dosage this time would be the same
 as last time and get people in the habit of just clicking past the form.


 
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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread jennifer . r . vignone
I think it might be useful to ask the user before modules of content were 
moved, switched, auto-populated, etc. before actually doing so in an 
interface.
Perhaps a feature where such a thing could be turned on or off, along the 
lines or Don't show this to me again or Remind/Ask me later adapted to 
suit this need.
Perhaps also a single click to return to a default view so the user could 
escape the changing environment and revisit missed items.






I see it more of what areas are designated as dynamic versus static. There
are tons of recommendation systems out there (Amazon) and no one complains
about the change of the content, because it's pretty much never moving. 
The
content changes, but the hotspots themselves do not.

Here, we're talking about huge moving targets, like entire content modules
on a page, even the navigation bars maybe. And that, I think is the sin
here.

I don't think anyone will disagree that autocomplete is useful because it
helps supplement the experience of inputting text into a box. It doesn't
disguise/change it.





Generally, this communication is for informational purposes only
and it is not intended as an offer or solicitation for the purchase
or sale of any financial instrument or as an official confirmation
of any transaction. In the event you are receiving the offering
materials attached below related to your interest in hedge funds or
private equity, this communication may be intended as an offer or
solicitation for the purchase or sale of such fund(s).  All market
prices, data and other information are not warranted as to
completeness or accuracy and are subject to change without notice.
Any comments or statements made herein do not necessarily reflect
those of JPMorgan Chase  Co., its subsidiaries and affiliates.

This transmission may contain information that is privileged,
confidential, legally privileged, and/or exempt from disclosure
under applicable law. If you are not the intended recipient, you
are hereby notified that any disclosure, copying, distribution, or
use of the information contained herein (including any reliance
thereon) is STRICTLY PROHIBITED. Although this transmission and any
attachments are believed to be free of any virus or other defect
that might affect any computer system into which it is received and
opened, it is the responsibility of the recipient to ensure that it
is virus free and no responsibility is accepted by JPMorgan Chase 
Co., its subsidiaries and affiliates, as applicable, for any loss
or damage arising in any way from its use. If you received this
transmission in error, please immediately contact the sender and
destroy the material in its entirety, whether in electronic or hard
copy format. Thank you.
Please refer to http://www.jpmorgan.com/pages/disclosures for
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Re: [IxDA Discuss] iRise vs. Axure - Community response - Patent-free thread

2008-06-09 Thread Nancy Roberts
No intent to offend in the last post.

Sounds like there is a lot I don't know... and it almost sounds like there
are two levels of involvement at issue here? I just use Axure to create
prototypes for websites and CDs for proof of concept and user testing.
That's it. My big concern would be losing a tool from my workbox. I doubt
that anything I am doing would be considered patent infringement.

It seems there are also people doing work that far exceeds mine in scope and
sophistication, where patent issues could clearly come into play. The idea
of having a seminar on this subject makes a great deal of sense and fills a
need that perhaps we didn't know (some of us) we had!

On Sun, Jun 8, 2008 at 1:28 PM, dave malouf [EMAIL PROTECTED] wrote:

 Nancy,
 We are not just car repairman here. There are many in this community
 that work for companies like Axure and iRise. I.e. we are creators of
 prototyping software, not just users of it. I.e. there are people on
 this community board who are on the team for Thermo (Adobe's
 prototyping solution to come out soon) and definitely people who work
 on Expression Studio.

 But it isn't just about prototyping tools either. For example if you
 are a consultant and employ the Adobe patented method for using panels
 and palettes i a UI, or  a Ribbon from MS, in your enterprise solution
 or your public web site, you could be sued. So the question is whether
 or not you INTENDED on breaking a patent, or just did it by accident.
 Intentionality is a big part here that no one has addressed and it is
 for this reason that people would like to black themselves out.

 Further, Fred's original post was not the problem so much as the
 ones that pointed people to the explicit patents themselves.

 BTW, I've been at this for close to 20 years and I write patent
 material and I have never had my HD subpoenaed. It is a VERY rare,
 but painful occurance. It's like trying to avoid food that you are
 not fatally allergic to. It just isn't worth all the itching and
 scratching!!!

 -- dave


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=29941


 
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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread Jeff Howard
Has anyone actually used this design? My guess is that it's
impossible to accurately speculate about how good or bad this is
without trying it and without being tainted by pre-knowledge of its
adaptive behavior. It all depends on the execution.

There are plenty of poor examples of adaptive UIs, but there are
great examples too.

Quicksilver is an adaptive example that I love. It's guessing and
learning all the time. And right out of the box it's more than a
little dumb. But over time it has learned what I tend to search for
and serves it up practically the moment my fingers hit the keyboard.

Another example that's closer to the MIT example was the BBC
redesign described a few years ago. 

http://www.liamdelahunty.com/blog/media/theglasswall.pdf

Instead of shifting the location of content, it highlighted
particular paths through the content, based on past behavior so that
frequently clicked areas grew more prominent over time. Like a
well-trampled path across a lawn.

// jeff


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=30025



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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread Bojhan Somers
I agree with this statement, as moving around entire conten modules is 
all bad all the way. I do think that pushing towards more adaptive 
interfaces is a positive development as in web application envoirments 
where you need to support several audiences you either run into scale 
issues or slowly become more and more bloated. Where making assumptions 
on the current knowledge level of the user can greatly impact usability 
and chaning over time as current knowledge level also changes.


I wrote an article on this at my blog some time ago, in which I put up 
some slides of Stephen P.Anderson his talk on this subject.


Jeff Garbers do you have an example that is less extreme, as I cant 
really think of any other the financial or medical forms?


Bojhan Somers
www.bojhan.nl

Mark Canlas schreef:

I see it more of what areas are designated as dynamic versus static. There
are tons of recommendation systems out there (Amazon) and no one complains
about the change of the content, because it's pretty much never moving. The
content changes, but the hotspots themselves do not.

Here, we're talking about huge moving targets, like entire content modules
on a page, even the navigation bars maybe. And that, I think is the sin
here.

I don't think anyone will disagree that autocomplete is useful because it
helps supplement the experience of inputting text into a box. It doesn't
disguise/change it.

On Mon, Jun 9, 2008 at 11:18 AM, Jeff Garbers [EMAIL PROTECTED]
wrote:

  

On Jun 9, 2008, at 10:49 AM, [EMAIL PROTECTED] wrote:

 I am  a user who doesn't appreciate when a system guesses what I might


like. The use of that word makes me nervous for myself as a user and for a
client of mine where guessing may just not be reliable or accurate enough,
leading to more frustration.

  

I think guessing is fine as long as it's peripheral to the main line of
interaction.  Autocomplete is a simple example of this idea -- I can just
type and if I happen to notice that the software has guessed what I want,
I can save some typing time and click it. But if something popped up and
said Hey, it looks like you're typing SMITH, is that what you want? I'd
uninstall the app in a heartbeat.

Guesses -- or, let's say, reasonable heuristics -- are often also
appropriate when providing default values: the application has already
filled in certain fields based on what you've done in the past.  Of course
you have to be careful when the data is critical; you might not want to
assume, for example, that the radiation dosage this time would be the same
as last time and get people in the habit of just clicking past the form.



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Re: [IxDA Discuss] what would you call this, a submenu, subtab, or something else?

2008-06-09 Thread Jason Zietz
Thanks, everyone, for the feedback thus far.  Let me clarify why it's 
important that I come up with a common terminology that people 
understand:  I'm writing installation instructions for a client that 
provides a service that works with different blog services, so being 
able to call something out with as little ambiguity as possible is 
paramount.  These types of interfaces are quite common, so I was hoping 
to have a name for them that makes as much sense as possible since they 
show up in the instructions frequently.


Thanks again!  Any more feedback is greatly appreciated.

jason





Itamar Medeiros wrote:

I guess a good approach could be addressing the parts at their
information architecture level: TOP LEVEL navigation, SECOND LEVEL
navigation, and so on; after all, tabs is just the current UI
pattern you're using in your design solution... if you decide to
change for drop-down/collapsible trees/etc... the information
architecture stays (your should stay, right?) the same.

---
{ Itamar Medeiros } Information Designer
http://designative.info/
http://www.autodesk.com/  



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread JenniferVignone
How do you know that no one complains about them?



I see it more of what areas are designated as dynamic versus static. There
are tons of recommendation systems out there (Amazon) and no one complains
about the change of the content, because it's pretty much never moving. The
content changes, but the hotspots themselves do not.


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[IxDA Discuss] new iPhone 2.0 + Interactions '09 = Sw33t

2008-06-09 Thread Will Evans
My first thought seeing all the new features in the iPhone 3G, is how easy
it will be to photo, typepad, twitter, and real time blog at next years
Interactions conference, as well as coordinate after hours socializing.

-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel +1.617.281.1281 | [EMAIL PROTECTED]
twitter: https://twitter.com/semanticwill
-

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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread Bojhan Somers

Hey, Jeff

Well in the case of adaptive interfaces making the easy assumptions 
should be fairly do-able, but can you give an example where you need to 
make guesses in a more dangerous envoirment? I was looking for some, but 
untill now I couldnt really come up with viable ones.



Jeff Garbers schreef:
Hi, Bojhan! Are you asking for an example where autocomplete or 
guessing is less dangerous, or what? I'll post back to the list once 
I'm clear on what you're asking... thanks!


On Jun 9, 2008, at 1:05 PM, Bojhan Somers wrote:

I agree with this statement, as moving around entire conten modules 
is all bad all the way. I do think that pushing towards more adaptive 
interfaces is a positive development as in web application 
envoirments where you need to support several audiences you either 
run into scale issues or slowly become more and more bloated. Where 
making assumptions on the current knowledge level of the user can 
greatly impact usability and chaning over time as current knowledge 
level also changes.


I wrote an article on this at my blog some time ago, in which I put 
up some slides of Stephen P.Anderson his talk on this subject.


Jeff Garbers do you have an example that is less extreme, as I cant 
really think of any other the financial or medical forms?


Bojhan Somers
www.bojhan.nl

Mark Canlas schreef:
I see it more of what areas are designated as dynamic versus static. 
There
are tons of recommendation systems out there (Amazon) and no one 
complains
about the change of the content, because it's pretty much never 
moving. The

content changes, but the hotspots themselves do not.

Here, we're talking about huge moving targets, like entire content 
modules

on a page, even the navigation bars maybe. And that, I think is the sin
here.

I don't think anyone will disagree that autocomplete is useful 
because it
helps supplement the experience of inputting text into a box. It 
doesn't

disguise/change it.

On Mon, Jun 9, 2008 at 11:18 AM, Jeff Garbers 
[EMAIL PROTECTED]

wrote:



On Jun 9, 2008, at 10:49 AM, [EMAIL PROTECTED] wrote:

I am  a user who doesn't appreciate when a system guesses what I 
might


like. The use of that word makes me nervous for myself as a user 
and for a
client of mine where guessing may just not be reliable or 
accurate enough,

leading to more frustration.


I think guessing is fine as long as it's peripheral to the main 
line of
interaction.  Autocomplete is a simple example of this idea -- I 
can just
type and if I happen to notice that the software has guessed what 
I want,
I can save some typing time and click it. But if something popped 
up and
said Hey, it looks like you're typing SMITH, is that what you 
want? I'd

uninstall the app in a heartbeat.

Guesses -- or, let's say, reasonable heuristics -- are often also
appropriate when providing default values: the application has already
filled in certain fields based on what you've done in the past.  Of 
course
you have to be careful when the data is critical; you might not 
want to
assume, for example, that the radiation dosage this time would be 
the same
as last time and get people in the habit of just clicking past the 
form.




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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread Danny Hope
On Mon, Jun 9, 2008 at 4:37 PM,  [EMAIL PROTECTED] wrote:
 I think it might be useful to ask the user before modules of content were
 moved, switched, auto-populated, etc. before actually doing so in an
 interface.
 Perhaps a feature where such a thing could be turned on or off, along the
 lines or Don't show this to me again or Remind/Ask me later adapted to
 suit this need.
 Perhaps also a single click to return to a default view so the user could
 escape the changing environment and revisit missed items.

I think, if you're going to ask the user about their preference, you
may as well just give the user buttons to declare their view.

-- 

Regards,
Danny Hope
http://hobointernet.com
+44 (0)845 230 3760

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Re: [IxDA Discuss] qualitative and quantitative research

2008-06-09 Thread John D'Ignazio
This is called content analysis. It's a recognized research method that was
developed for texts but has been applied to video or images. The best
strategy for consistent coding in content analysis is to create a codebook
of what it is your looking for and keep to it.

Good luck!

On Fri, May 30, 2008 at 12:35 PM, christine chastain 
[EMAIL PROTECTED] wrote:

 Good morning!

 Does anyone have any experience with making qualitative research as
 quantitative as possible? This is a rather nebulous idea in my mind for the
 moment but I was thinking about something like using images from still or
 video footage and tagging those such that they could be coded in a
 quantitative way. Sort of like a heuristic evaluation on steroids.

 Just thinking...thanks!
 
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Re: [IxDA Discuss] Expense and income tracking apps?

2008-06-09 Thread John Reeve
Also check out Intervals: http://www.myintervals.com/

Intervals does handle expense and income, but is more inclined toward
time tracking and task management. Might be a good fit. 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread JenniferVignone
No, not necessarily. Why would you state such a thing?
You give the user the option to accept recommended changes to the interface 
based on their history. This way you could reveal or suggest things that they 
might not know how those selections worked but you coud present them contextual 
to a choice of something they used. 

Even better might be to suggest something after you had tracked a related item 
that they showed usage of so that the recommendation was a more solid one.

Back to the Amazon example, don't recommend something to me after I clicked on 
it once, which could have even been a mistake, or someone could have been 
browsing while I was logged in and looked at things I don't care about. 
Recommended after you see that I look at books on lithography frequently, read 
alot about World War I, and so on. I may not know what's out there -- and 
therefore wouldn't want to have all of the control to declare a view -- but I 
would like to be able to turn those suggestions and changes off and on.

They aren't quite the same thing or do not need to be. Do not limit the ideas 
of what could be. This comes up frequently in application work that I do, and 
so it could be applicable to any web/form environment.

=
I think, if you're going to ask the user about their preference, you
may as well just give the user buttons to declare their view.

-- 

Regards,
Danny Hope

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Re: [IxDA Discuss] iRise vs. Axure - Community response - Patent-free thread

2008-06-09 Thread Josh Seiden
Fred asked: 

As a community, do we have the option of posting a formal response
on the IxDA site? Or does the board wish the organization to remain
neutral?

As I noted in my second post on the original thread
(http://www.ixda.org/discuss.php?post=29930), the organization wishes
to remain neutral on this subject.

Thanks,
JS


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=29941



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[IxDA Discuss] From Personal Computers to Personal Information Environments: Apple's MobileMe?

2008-06-09 Thread Itamar Medeiros
Just watched the WWDC 2008 (I know, I know, iPhone3D... half the
price but that's not the point I want to bring to the table) and I
personally think one of the most interesting services introduced in
the keynote was the new .mac, now called MobileMe
(http://www.apple.com/mobileme/)

You might have a Mac at home, a PC at work, and an iPhone or iPod
touch. The challenge is keeping multiple devices always in sync.
Enterprises can use a server like Exchange. For everyone else, now
there's MobileMe. (http://www.apple.com/mobileme/features/)

I realize that other companies went down that path before, and
enterprises now are all about keeping information mobile; what I think
it'll be interesting to see is what the Apple way will do to the
average non-corporate user.

That been said, I'd like you to take a look at Jeff Pierce's (IBM
Almaden research) talk at Stanford's Human-Computer Interaction
Seminars (http://hci.stanford.edu/cs547/abstracts/06-07/061110-pierce.html,
or check Stanford iTunes U), contrast the features of MobileMe:

While today's users work with and encounter a growing number and
variety of computational devices (desktop PCs, laptops, tablets, PDAs,
cellphones, etc.), continued adherence to the model of working with a
single, personal computer has resulted in little support for
coordinating activities across those devices. In fact, most devices
are still completely unaware that a user might own other devices. As
users shift from working with a personal computer to working within a
personal information environment, we need to make it easier for them
to coordinate their activities across their personal devices as well
as effectively leverage devices in the local environment.

Question is: did Apple hit the nail on the head? What features are
missing to accomplish Pierce's vision?

-- 
{ Itamar Medeiros } Information Designer
 designing clear, understandable communication by
 caring to structure, context, and presentation
 of data and information

 mobile ::: +86 13671503252
 website ::: http://designative.info/
 aim ::: itamarlmedeiros
 skype ::: designative

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[IxDA Discuss] Expectations

2008-06-09 Thread Robert Hoekman Jr
In UIE's new post on the wheres and whens of users'
expectationshttp://www.uie.com/articles/user_expectations/,
Jared states:

When creating great experiences, it's not so much about doing what users
expect. Instead, it's about creating a design that clearly meets their needs
at the instant they need it.
The article makes a clear case for this statement in the context of what was
researched to write it, but the statement itself could be misleading.

Buttons and command links and other UI controls set expectations in users'
minds all the time, and those that set a very clear expectation are
generally seen as having a high degree of usability (obviously, this ties
back to the usability = predictability discussion). They instill
confidence that what will happen next is what the user believes will happen
next. For example, a button labeled Save now sets an expectation that
whatever was just done on a particular screen/state will be saved. If the
change is not saved, the resulting screen/state breaks the user's
expectation. And, of course, this leads to frustration. (Yes, you can
certainly do more than just save, in an attempt to create a delightful
moment for a user, but the system, at the very least, should do what was
promised.)

In other words, when creating great experiences, it may not necessarily be
about doing what users expect in the first place, but it is often most
certainly about living up to the expectations you explicitly attempt to set
through the design. If you label a button Save Now, it better do exactly
that.

So, to clarify, it is definitely about creating a design that clearly meets
a need at the instant users need it, but it's also about living up to the
expectations the system sets. It's not one or the other. It's both.

Arguments?

-r-

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Re: [IxDA Discuss] From Personal Computers to Personal Information Environments: Apple's MobileMe?

2008-06-09 Thread Robert Hoekman Jr

 (I know, I know, iPhone3D...


Actually, it's iPhone 3G. But wow, what an idea — iPhone 3D!

Now that would be interesting. :)

Would make for a heck of a design contest.

-r-

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Re: [IxDA Discuss] Expectations

2008-06-09 Thread Jared Spool


On Jun 9, 2008, at 6:37 PM, Robert Hoekman Jr wrote:

When creating great experiences, it's not so much about doing what  
users
expect. Instead, it's about creating a design that clearly meets  
their needs

at the instant they need it.
The article makes a clear case for this statement in the context of  
what was

researched to write it, but the statement itself could be misleading.

[...]


In other words, when creating great experiences, it may not  
necessarily be

about doing what users expect in the first place, but it is often most
certainly about living up to the expectations you explicitly attempt  
to set
through the design. If you label a button Save Now, it better do  
exactly

that.


I'm confused.

What are you proposing a Save Now button do that would (a) not do  
what would be what users expect *and* (b) meet their needs at the  
moment they need it?


It's not so much that the Save Now button do what users expect. It's  
that it do what users need, which, if I'm not mistaken, is to save the  
stuff now.


What's the issue?

Jared


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Re: [IxDA Discuss] From Personal Computers to Personal Information Environments: Apple's MobileMe?

2008-06-09 Thread David Drucker
I'm here in the lobby at WWDC (about to go into the next session) and  
it does indeed sound like they are trying to do exactly what Jeff  
Pierce is talking about. I'm hoping that by the end of the week I'll  
get to see a bit more about MobileMe. If there are other finer points  
related to his talk I'll post them here.


--
David Drucker
[EMAIL PROTECTED]
Vancouver, BC

On 9-Jun-08, at 3:23 PM, Itamar Medeiros wrote:


Just watched the WWDC 2008 (I know, I know, iPhone3D... half the
price but that's not the point I want to bring to the table) and I
personally think one of the most interesting services introduced in
the keynote was the new .mac, now called MobileMe
(http://www.apple.com/mobileme/)

You might have a Mac at home, a PC at work, and an iPhone or iPod
touch. The challenge is keeping multiple devices always in sync.
Enterprises can use a server like Exchange. For everyone else, now
there's MobileMe. (http://www.apple.com/mobileme/features/)

I realize that other companies went down that path before, and
enterprises now are all about keeping information mobile; what I think
it'll be interesting to see is what the Apple way will do to the
average non-corporate user.

That been said, I'd like you to take a look at Jeff Pierce's (IBM
Almaden research) talk at Stanford's Human-Computer Interaction
Seminars (http://hci.stanford.edu/cs547/abstracts/06-07/061110-pierce.html 
,

or check Stanford iTunes U), contrast the features of MobileMe:

While today's users work with and encounter a growing number and
variety of computational devices (desktop PCs, laptops, tablets, PDAs,
cellphones, etc.), continued adherence to the model of working with a
single, personal computer has resulted in little support for
coordinating activities across those devices. In fact, most devices
are still completely unaware that a user might own other devices. As
users shift from working with a personal computer to working within a
personal information environment, we need to make it easier for them
to coordinate their activities across their personal devices as well
as effectively leverage devices in the local environment.

Question is: did Apple hit the nail on the head? What features are
missing to accomplish Pierce's vision?

--
{ Itamar Medeiros } Information Designer
designing clear, understandable communication by
caring to structure, context, and presentation
of data and information

mobile ::: +86 13671503252
website ::: http://designative.info/
aim ::: itamarlmedeiros
skype ::: designative

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Re: [IxDA Discuss] Expectations

2008-06-09 Thread Christopher Fahey


On Jun 9, 2008, at 6:45 PM, Jared Spool wrote:
What are you proposing a Save Now button do that would (a) not do  
what would be what users expect *and* (b) meet their needs at the  
moment they need it?


What if you click Save Now, and the system saves your stuff but it  
also gives you a backrub? That's both unexpected *and* delightful.


-Cf

Christopher Fahey

Behavior
biz: http://www.behaviordesign.com
me: http://www.graphpaper.com





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Re: [IxDA Discuss] From Personal Computers to Personal Information Environments: Apple's MobileMe?

2008-06-09 Thread Robert Hoekman Jr

 I personally think one of the most interesting services introduced in
 the keynote was the new .mac, now called MobileMe
 (http://www.apple.com/mobileme/)


If MobileMe had been offered as a free service, it would have been the most
important announcement of the day. It not only offers a beautiful
alternative to Google Apps and MS Office, it does for all of your day-to-day
applications what IMAP does for email. Personally, I would switch to it in a
heartbeat — if it had been free. With a subscription fee attached, I'm not
so sure.

Regardless, the 3G buzz will wear off, but MobileMe (a free version anyway)
has the potential of being remarkable for a long time to come.

-r-

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Re: [IxDA Discuss] Expectations

2008-06-09 Thread Robert Hoekman Jr

 It's not so much that the Save Now button do what users expect. It's that
 it do what users need, which, if I'm not mistaken, is to save the stuff now.


It's possible I'm just overanalyzing your statement, but when I read it
initially, it felt a little unsettling.

Granted, I've said many times that it's not necessarily about simplicity,
it's about clarity, which is a statement with a similar intent — to point
out that one term/phrase is perhaps accurate than the other and encourage
people to consider the distinction. Still, something about it just caught my
ears wrong.

Maybe it's because it sort of ... cancels itself out. As in, the need the
user has at a given moment may only exist because you created/encouraged an
expectation in the first place, but then you say a good experience isn't
about meeting expectations.

Hard to articulate, I guess. Just sounded ... off ... somehow.

-r-

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Re: [IxDA Discuss] Expectations

2008-06-09 Thread Anthony Hempell
If the system gave me a backrub I wouldn't care if it saved my stuff or not, 
I'd 
just sit there clicking the button and getting more backrubs.

In my universe, backrubs and footrubs trump all utility.


Quoting Christopher Fahey [EMAIL PROTECTED]:

 
 On Jun 9, 2008, at 6:45 PM, Jared Spool wrote:
  What are you proposing a Save Now button do that would (a) not do  
  what would be what users expect *and* (b) meet their needs at the  
  moment they need it?
 
 What if you click Save Now, and the system saves your stuff but it  
 also gives you a backrub? That's both unexpected *and* delightful.
 
 -Cf
 






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Re: [IxDA Discuss] From Personal Computers to Personal InformationEnvironments: Apple's MobileMe?

2008-06-09 Thread Evan K. Stone
 Actually, it's iPhone 3G. But wow, what an idea - iPhone 3D!

...according to the WWDC Keynote presentation, it does have OpenGL ES
for 3D graphics in their Media API layer. Not sure what applications
already use this, but it wouldn't surprise me if Cover Flow was one
instance of its use.

It does bring up some interesting possibilities.

evan k. stone | ux | dragnet solutions, inc.



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Re: [IxDA Discuss] iRise sues Axure for patent infringement

2008-06-09 Thread Christopher Fahey

On Jun 6, 2008, at 6:05 PM, Andrei Herasimchuk wrote:
On that note, I think this may need clarification. If by discuss  
this you mean the business, practitioner or philosophical issues  
and at high level, about one company suing another over tools some  
designers use and need for their work, I absolutely agree. But if  
by discuss this you means the details of the patents themselves  
as part of that discussion -- what they say, what was patented, how  
it was patented, etc -- that would be different and inappropriate  
for an organization that aims to support professional product  
designers.



My organization certainly aims to support professional product  
designers... but assiduously avoiding exposure to patents has never  
been something that I or any of my clients has ever faced or even  
mentioned. For what it's worth, in my entire 14-year career as a  
designer of interfaces and products I've never heard of this.


What's more, perhaps some companies may wish to do the precise  
opposite of the policy you describe. They may wish to study their  
competitors' patents with intense and brazen scrutiny with the express  
purpose of creating products that avoid those existing patents  
completely. Does nobody at Microsoft peruse the many Apple patents  
published on the web, or vice versa? As Jack Moffett asked, are  
Engadget and countless other product blogs off-limits to professional  
designers? I find that hard to fathom.


Furthermore, one could argue that this admonition to avoid exposure to  
patents is a great way to stifle and restrict a product designer's  
ability to design great new products. Reading and viewing technology  
and UI patents is (to address another recent thread) a great source of  
product design inspiration.


So...

Please grant me a punk rock moment:

I can understand Andrei's sensitivity to this (he used to work at  
Adobe, a company with a history of (IMHO) patent law abuse), and in  
fact Andrei invented several patents that Adobe holds today (http://www.patentstorm.us/inventors/Andrei_M__Herasimchuk/2380240.html 
, patents that presumably Adobe may wish to use someday to sue one of  
us for designing a product that vaguely resembles one of them.


But Jared? Dan? Do you guys really avoid ever looking at patents,  
avoid discussing them at conferences or on blogs? Not even, for  
example, Nokia or Apple's widely-discussed gesture patents, or Apple's  
planned human interface devices?


Or are we all just playing lip service to the bullying tactics of the  
big patent law abusers? Are we letting the terrorists win? Where is  
the Dan Saffer who literally called BULLSHIT on this behavior two  
years ago (http://www.ixda.org/discuss.php?post=9101)?


I agree that this isn't an constitutional or ethically-based It's  
wrong to publish patents! discussion, but rather a practically- 
focused the bastards will sue you concern. But cowing to the  
aforementioned bastards by stifling my ability to discuss or view  
patents was never part of my vision of the happy and rewarding career  
I've enjoyed and hope to continue to enjoy. And the idea of giving  
those bastards exactly what they want, and allowing patent law to be  
abused yet again, and allowing potentially great design to be crushed  
by fearmongering lawyers, is almost impossible to accept.


For those concerned about the legal ramifications of exposure to  
competitors' patents, the best solutions seem to be:

  1) Quit the list.
  2) Quit your company (or client).

Cheers,
-Cf

Christopher Fahey

Behavior
biz: http://www.behaviordesign.com
me: http://www.graphpaper.com





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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread Jeremy White
Right, don't hide something just because I haven't used it yet.
Taken to an extreme, you might hide all the options besides File
Open because that's the history of what I clicked. 

Of course, this program is going to be much more complex. 
But let's say it determines that I'm details oriented, maybe
because I click through the help immediately upon coming to the site.
Sometimes I read the help right away, sometimes I feel like being more
adventurous and I try to break a program and find out what's wrong
with it. 

My point is, my cognitive style is not set in stone at all times and
trying to determine it after a few clicks is probably going to lead
you to an incorrect analysis, and possibly it's just going to piss
me off. Personally, for a site that tries to read my mind, I'd
rather tell the site my current mood or goal and let it modify things
according that that preference.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=30025



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Re: [IxDA Discuss] iRise sues Axure for patent infringement

2008-06-09 Thread Dan Saffer


On Jun 9, 2008, at 5:32 PM, Christopher Fahey wrote:

But Jared? Dan? Do you guys really avoid ever looking at patents,  
avoid discussing them at conferences or on blogs? Not even, for  
example, Nokia or Apple's widely-discussed gesture patents, or  
Apple's planned human interface devices?


Or are we all just playing lip service to the bullying tactics of  
the big patent law abusers? Are we letting the terrorists win? Where  
is the Dan Saffer who literally called BULLSHIT on this behavior  
two years ago (http://www.ixda.org/discuss.php?post=9101)?


I'm still standing. And that patent filing was bullshit. And I still  
agree with what I wrote deeper into that old thread, namely:


It is one thing to patent an UI idea that creates a distinct  
technical/business advantage for your company. I'm thinking of, say,  
Amazon's one click button. It is quite another to file broad patents  
that hinder whole industries and whose features are in common use.


But I also, in retrospect, probably shouldn't have posted it to the  
list. As stupid as the patent filing was, it could have put some list  
members in jeopardy (although in that case, it would be nearly  
impossible for any of us to work on the web--but I digress).


I think there is a cultural divide here, based on the products one  
works on. Back when I worked almost exclusively on the web, patents  
were basically ignored. I barely gave them a second thought, and no  
client ever mentioned them at all. Not once in over 13 years of web  
work. But once I started working in the software and hardware world,  
it's a whole different ballgame. Intellectual Property is taken  
seriously. It is my understanding, as paradoxical as it may seem, that  
all major software and hardware manufacturers forbid their designers  
to know anything about patents being filed. Why? Because knowledge of  
a patent can triple damages awarded if the company is found to be  
infringing on a patent. So even if (as assuredly it would) inspire us  
or enlighten us or whatever, it is best to avoid them. In this case,  
yes, the lawyers have won.


While I am extremely curious about the patents being filed right now  
(and especially the gestural patents), I have to avoid looking at them  
as much as possible.


Dan



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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread Chauncey Wilson
There was a paper at the CHI2008 conference in Florence Italy that
addressed several aspects of adaptive UIs including predictability and
accuracy.  The reference is:

Gajos, K. Z., Everitt, K., Tan, D. S., Czerwinski, M., and Weld, D. S.
2008. Predictability and accuracy in adaptive user interfaces. In
Proceeding of the Twenty-Sixth Annual SIGCHI Conference on Human
Factors in Computing Systems (Florence, Italy, April 05 - 10, 2008).
CHI '08. ACM, New York, NY, 1271-1274.

The article focuses on adaptive toolbars and not on content, but it
does discuss some of the issues around predictability and accuracy of
the adaptive user interface.

Here is a portion of the abstract that summarizes some of the results.

We present a study that examines the relative effects of
predictability and accuracy on the usability of adaptive UIs.
Our results show that increasing predictability and accuracy
led to strongly improved satisfaction. Increasing accuracy
also resulted in improved performance and higher utilization
of the adaptive interface. Contrary to our expectations,
improvement in accuracy had a stronger effect on performance,
utilization and some satisfaction ratings than the improvement
in predictability.

There was one other paper from Florence that deals with adaptive
interfaces for small screen devices.

Findlater, L. and McGrenere, J. (2008) Impact of Screen Size on
Performance, Awareness, and User Satisfaction With Adaptive Graphical
User Interfaces. Proc. CHI'08, ACM Press.

The ACM Digital Library is filled with research and theorie about
adpative user interfaces.

One of the issues that comes out of the adaptive interface literature
is the amount of data a system gathers before presenting the user with
a change to content or the user interface.  Clippy, the infamous style
of user assistance in Windows a decade or more ago, was a system that
was supposed to monitor user input and based on usage patterns (and a
Bayesian algorithm is memory serves me well) present the user with
tips or hints on how to do better.  The problem with clippy was that
it's algorithm threshold was not conservative enough -- it should have
waited longer and gathered more data before presenting it's mostly
useless suggestions.  There was an article in The Economist that
explained why Clippy was undone by a poorly tuned Bayesian algorithm.

Chauncey


On Mon, Jun 9, 2008 at 12:40 PM, Jeff Howard [EMAIL PROTECTED] wrote:
 Has anyone actually used this design? My guess is that it's
 impossible to accurately speculate about how good or bad this is
 without trying it and without being tainted by pre-knowledge of its
 adaptive behavior. It all depends on the execution.

 There are plenty of poor examples of adaptive UIs, but there are
 great examples too.

 Quicksilver is an adaptive example that I love. It's guessing and
 learning all the time. And right out of the box it's more than a
 little dumb. But over time it has learned what I tend to search for
 and serves it up practically the moment my fingers hit the keyboard.

 Another example that's closer to the MIT example was the BBC
 redesign described a few years ago.

 http://www.liamdelahunty.com/blog/media/theglasswall.pdf

 Instead of shifting the location of content, it highlighted
 particular paths through the content, based on past behavior so that
 frequently clicked areas grew more prominent over time. Like a
 well-trampled path across a lawn.

 // jeff


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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 http://www.ixda.org/discuss?post=30025


 
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Re: [IxDA Discuss] iRise sues Axure for patent infringement

2008-06-09 Thread Andrei Herasimchuk


On Jun 9, 2008, at 6:19 PM, Dan Saffer wrote:

But once I started working in the software and hardware world, it's  
a whole different ballgame. Intellectual Property is taken seriously.


100% correct. And as the web people evolve back to the where the  
future digital game is going to be played -- that being hardware  
bundled with software solutions for truly rich digital products -- I  
assure you this issue will become very real for a lot of people who  
want to practice design professionally at that level.


So even if (as assuredly it would) inspire us or enlighten us or  
whatever, it is best to avoid them. In this case, yes, the lawyers  
have won.


Yup. And in case it was not stated, the correct way to fight patent  
law is to get involved in politics and get your representative in  
Congress to work to get the law changed. The *incorrect* way to do it  
is by doing things that can put your fellow design professionals at  
risk, like linking patents or discussing their contents openly in an  
effort to show The Man what is what.


So, I'll ask again -- even though this time patents with my name on  
them were linked, which therefore means it won't affect me personally  
in this instance -- please do not post links or otherwise discuss the  
contents of patents on the IxDA distribution list.


Seriously do people want folks to quit the list over this issue? I  
assure you if I walked into the lawyer's offices over at Google,  
Yahoo, Adobe, Microsoft, or pretty much any major Silicon Valley  
company and informed them that people were discussing and posting  
patents on it, this distribution list would *lose* every single one of  
those people as a contributor or subscriber to this list.


Why on earth would any of you want to play that sort of game?  
Really... The lawyers will win. And you are honestly putting the IxDA  
board in a very tricky pickle for no real good reason. The IxDA will  
evolve with the right policy and people will learn not to do it and  
yes, there will be the occasional slip up... But seriously, if you  
don't like the law, go work to get it changed.


--
Andrei Herasimchuk

Principal, Involution Studios
innovating the digital world

e. [EMAIL PROTECTED]
c. +1 408 306 6422


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Re: [IxDA Discuss] iRise sues Axure for patent infringement

2008-06-09 Thread Kontra
 I assure you if I walked into the lawyer's offices over at Google, Yahoo,
 Adobe, Microsoft, or pretty much any major Silicon Valley company and
 informed them that people were discussing and posting patents on it, this
 distribution list would *lose* every single one of those people as a
 contributor or subscriber to this list.

That may be the practice in those places, but doesn't make it any less absurd.

This is information that's publicly available to anyone with a web
browser in multiple different ways that are untraceable unless you're
under surveillance. How on earth can anyone prove that a person did
NOT access such public info? If you recuse yourself from every venue
that can conceivably address patents then I've got a cave for you just
north of Kabul. Just because you played ostrich on a mailing list does
not mean you didn't access it via multiple other ways. Presumption of
guilt doesn't require that you prove a negative.

You think those lawyers are going to bar you from accessing the
Internet at all? Just a few years ago the same lawyers would laugh at
anyone who even suggested that corporate employees could blog
publicly. Thousands of companies gave up that practice in a hurry.
Sure lawyers will tell you anything that causes them to do the least
amount of work. I'm very familiar with a highly regulated industry and
every time I design a B2B or B2C app, the lawyers first put up all the
barriers they can think of because...well, just because. Mostly
because they don't need to think through and solve problems, if they
are not forced to.

-- 
Kontra
http://counternotions.com

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Re: [IxDA Discuss] iRise sues Axure for patent infringement

2008-06-09 Thread Jeff Howard
I'm concerned that nearly everyone seems to be looking at this from a
parochial perspective. 

I live in the United States, but a huge percentage of this list does
not. It's not necessarily a given that everyone cares about US
patent infringement or the threat of civil suits, whether they work
exclusively in the web or not. For that matter, it's worth pointing
out that not everyone is in a position to care about the first
amendment to the US constitution.

I've always disliked the tyranny of the minority. The people who
squawk the loudest get what they want. To me, it makes just as much
sense for them to find their own patent-free safety list as it does
for the rest of the readership to change their behavior--which is
good because eliminating patents from the main discussion list is
never, never going to happen as long as we allow people to post from
e-mail.

// jeff


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=29902



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Re: [IxDA Discuss] Expectations

2008-06-09 Thread Jared Spool


On Jun 9, 2008, at 7:19 PM, Robert Hoekman Jr wrote:

It's not so much that the Save Now button do what users expect.  
It's that it do what users need, which, if I'm not mistaken, is to  
save the stuff now.


It's possible I'm just overanalyzing your statement, but when I read  
it initially, it felt a little unsettling.


Granted, I've said many times that it's not necessarily about  
simplicity, it's about clarity, which is a statement with a similar  
intent — to point out that one term/phrase is perhaps accurate than  
the other and encourage people to consider the distinction. Still,  
something about it just caught my ears wrong.


Maybe it's because it sort of ... cancels itself out. As in, the  
need the user has at a given moment may only exist because you  
created/encouraged an expectation in the first place, but then you  
say a good experience isn't about meeting expectations.


Hard to articulate, I guess. Just sounded ... off ... somehow.


It's ok. I don't mind the discussion. In fact, it's a good thing.

I thought this would play into your Activity-Centered Design mantra.  
After all, understanding user expectations would require studying  
users, which I thought was against the rules of ACD. Whereas, just  
looking at needs would be focusing on the goals of the activity. Isn't  
this a suit that feels comfortable to you? :)


Seriously, all I'm trying to say is that if you try to focus on  
expectations, it's a hit-or-miss proposition. If you focus on needs,  
you increase the odds of a hit.


Jared


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Re: [IxDA Discuss] iRise sues Axure for patent infringement

2008-06-09 Thread Jared Spool


On Jun 10, 2008, at 12:08 AM, Kontra wrote:

I assure you if I walked into the lawyer's offices over at Google,  
Yahoo,

Adobe, Microsoft, or pretty much any major Silicon Valley company and
informed them that people were discussing and posting patents on  
it, this

distribution list would *lose* every single one of those people as a
contributor or subscriber to this list.


That may be the practice in those places, but doesn't make it any  
less absurd.


This is information that's publicly available to anyone with a web
browser in multiple different ways that are untraceable unless you're
under surveillance. How on earth can anyone prove that a person did
NOT access such public info? If you recuse yourself from every venue
that can conceivably address patents then I've got a cave for you just
north of Kabul. Just because you played ostrich on a mailing list does
not mean you didn't access it via multiple other ways. Presumption of
guilt doesn't require that you prove a negative.

You think those lawyers are going to bar you from accessing the
Internet at all?


It's clear that you don't understand how legal argument works.

It works like this: The lawyers, in the discovery phase, ask for every  
email communication which could have mentioned the patent that landed  
on your corporation's servers. They paw (using the latest e-discovery  
technology) through each one and find the email that talks about the  
patent. They then ask to depose each recipient of the email.


Your organization's represented counsel will then try to motion to not  
have you deposed, but the objection will not be heard (because,  
basically they have to depose you to find out if your testimony should  
be struck). Then you spend hours in preparation, where the lawyers  
tell you exactly how you should or should not answer each of the  
possible questions they think you'll be asked.


Then you'll enter the deposition room and for somewhere between 4 and  
12 hours (maybe as long as 18), you'll get asked dozens of different  
questions, all getting to the same point: could you have been  
influenced by this patent? Each time, your organization's represented  
counsel will object on grounds that this testimony is unreliable or  
not to point or outside the scope of interest. Each time, the opposing  
counsel will instruct you to answer anyways. A court report (often  
videotape these days) will record every ah, um, and but.


You have to be very careful about your words. One slip and you'll have  
basically admitted that you did see the patent, you were aware of it,  
and it *might* have influenced your subsequent work.


And that's just the first round.

Having just spent weeks pouring through 1000+ pages of similar  
testimony from corporate executives, IT managers, and other witnesses  
to render an expert opinion in a case I've been working on, I am  
completely sympathetic to the what-you-don't-know-can't-be-made-into- 
incuplatory-evidence train of thinking.


Again, folks, as crazy as it all sounds, it's a reality for some folks  
(not all of us).


Please show some courtesy.

Jared


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Re: [IxDA Discuss] iRise sues Axure for patent infringement

2008-06-09 Thread Jared Spool


On Jun 9, 2008, at 8:32 PM, Christopher Fahey wrote:

For those concerned about the legal ramifications of exposure to  
competitors' patents, the best solutions seem to be:

 1) Quit the list.
 2) Quit your company (or client).


Oh, that's just silly.

There's lots of stuff we don't discuss openly on this list.

We don't talk about how much we charge. (It could possibly be seen as  
price fixing.)


We don't talk about clients we dislike. (It could be seen as libel or  
defamation of character.)


We don't talk about how stupid our co-workers or managers are. (It  
would just be a career-limiting move.)


Why is it so important that we talk about this openly?

Nobody has said that people who are ok with the conversation shouldn't  
talk about it at all. Andrei and others have just asked that we do it  
in a way that doesn't put them at jeopardy. Why is that such a  
difficult request?


I don't understand why this is so hard for some people to grok?

Jared


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Re: [IxDA Discuss] Adaptive UIs (web or otherwise)

2008-06-09 Thread Paul Sherman
M2c: 

I wouldn't necessarily discourage or disparage this early work. 

But until these systems get much smarter, I'd continue to place my money
on well thought-out designs that incorporate faceted classification, simple
yet robuts search capabilities, and multiple navigation systems within a
clean and well laid out user interface.

These approaches are answering the question what do different users want
and need? quite effectively right now. 

Paul 


RE:
Technology Review (MIT's innovation rag) has an article on Adaptive UIs for
the web.
http://www.technologyreview.com/Biztech/20872/

What do people think about this? Does it scale?
from an IxD perspective?


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Re: [IxDA Discuss] iRise sues Axure for patent infringement

2008-06-09 Thread Kontra
  It works like this:

Anyone can sue you for anything. The opposing lawyer's job is to make
your life as miserable as possible. Heck, they will try to go on a
fishing trip even if you were not involved in the design at all. This
is news to you? They can go through your corporate email, all manner
of correspondence or, if warranted, through your PC and hard disks at
work or otherwise. This isn't news either and it shouldn't be if you
decided to work in a corporation.

 I am completely sympathetic to the 
 what-you-don't-know-can't-be-made-into-incuplatory-evidence train of thinking.

Therein lies the issue: what-you-don't-know. Not being on a mailing
list that once in a clear blue sky may reference patents is no proof
that you-don't-know. There are many other ways that you
get-to-know. And my friend if you recuse yourself from all the
places that you can learn something, you'd be left so far behind in
your profession that I don't know why you'd bother coming into the
office.

And again, excepting specific cases of reverse engineer where allowed,
designing stuff by burying one's head in the sand only to come up for
air after the deed is done to see if anyone will sue is just not smart
business. Patents are public for a reason.

 Please show some courtesy.

I would when your corporate convenience doesn't trample upon the right
of others to discuss issues they deem important, and when the
arrogance with which this has been presented here is reconsidered.

-- 
Kontra
http://counternotions.com

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Re: [IxDA Discuss] iRise sues Axure for patent infringement

2008-06-09 Thread Andrei Herasimchuk


On Jun 9, 2008, at 10:21 PM, Kontra wrote:


I would when your corporate convenience doesn't trample upon the right
of others to discuss issues they deem important, and when the
arrogance with which this has been presented here is reconsidered.


It's clear there are a select few of you who can't be reasoned with  
and wish to engage some of us as if we wrote the law when we have not.  
In times like these, it's up to the IxDA to decide how they want to  
regulate themselves ad what policy they want moving forward.  
Obviously, only they can they decide who does what and when on IxDA  
servers on matters in this situation.


--
Andrei Herasimchuk

Principal, Involution Studios
innovating the digital world

e. [EMAIL PROTECTED]
c. +1 408 306 6422


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