Re: Connection refused when upgrading to 3.3.4

2002-10-09 Thread James Weatherall

On Wed, 2002-10-09 at 09:32, MAVRE.Renaud wrote:
 Hello,
 
 I work with VNC 3.3.3r7 for many months  with no problem, in a Win2k
 environment (clients  servers) with these settings in order to have some
 security :
 
 [HKEY_LOCAL_MACHINE\SOFTWARE\ORL\WinVNC3]
 ConnectPriority=dword:0002
 AuthHosts=-:+2xx.x

 And now, when I try to connect to the 3.3.4 server with a client, either
 3.3.3r7 or 3.3.4, I get this message : Your connection has been rejected
 !!!
 
 If I roll back to the 3.3.3r7, all goes fine as previous.
 
 What's wrong with my configuration ? Can anybody help me, please ?

You probably just need to changed AuthHosts to:

-:+2xx.x:

The trailing colon is required to terminate the host specification, by
the parsing code.

Cheers,

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Re: VNC 3.3.4 server crashes on NT 4 Server

2002-10-09 Thread James Weatherall

Brian,

Thanks for the stack trace  log from your crashed VNC server.  Can I
send you a debug build of the server to try, so we can attempt to track
down the problem?  The debug build will hopefully produce more useful
error output when things die.
Thanks,

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Re: support for wheel mouse (realvnc 3.3.4)

2002-10-29 Thread James Weatherall
 I've seen some posts on this mailing list dating as far back as 1999
 regarding support for wheel mice under the Windows viewer.

 Is there planned support for it? I've been using TightVNC so far which
had
 wheel support and I recently moved to RealVNC and I lost the wheel
 support :(

Mouse-wheel support under Windows will be available in release 3.3.5,
which we're currently working on.  Xvnc and vncviewer for X11 already
support mouse-wheels, as it happens.

 Oh yeah, and being able to display the regular X server :0 would be
nice
 too. I heard KDE 3.1 will have a built in VNC server. Does anyone know
 what VNC viewers will work with it (e.g. TightVNC, RealVNC, etc.)

Unless they've messed things up horribly, all VNC viewers should work
correctly with the KDE built-in server.  If not, then either the KDE
server or the viewer in question shouldn't be calling itself VNC... ;)

Cheers,

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Re: Problems with Java viewing

2002-10-31 Thread James Weatherall
  Hope someone can help me out here. I've been using VNC 3.3.3 for
over a
 year with no problems on WinNT.
 
  But now I'm trying to load it on Win2000. I got the new version,
3.3.4,
 installed it ok and everything seems fine. I'm using IE5 as a client,
we do
 not have a DNS server so I'm using IP to connect. As in:
  http://xxx.xxx.xxx.xxx:5800
 
  This works great, UNTIL I go to the registry and set
AllowProperties=0.
  (HK_L_M\Software\ORL\WinVNC3\Default) The function works, and won't
allow
 the user to access the Properties box. But, it shuts down the http
server!
 (even though the reg. key HTTPConnect=1) If I go back to the registry
and
 set it back to AllowProperties=1, Bingo! the http server starts
working
 again.
 
  I have checked the reg key at HK_C_U\Software\ORL\WinVNC3 and sure
enough,
 HTTPConnect=1.

Aha.  This is your problem.  AllowProperties not only disables the
Properties dialog for the current user, but prevents user settings being
loaded.  Only the default settings for the machine are therefore read.

If AllowProperties=0 then ensure that

HK_L_M\Software\ORL\WinVNC3\Default\HTTPConnect=1

in order for the Java applet to be served to browsers.  You can set this
via the Default Properties dialog.

Cheers,

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Re: 3.3.7 looking like spyware

2003-03-12 Thread James Weatherall
Peter,

Windows 98 is a little odd in what it chooses to display in the list of
running tasks.  It actually just displays those tasks that have a
window open in the task list, to a close approximation.  There are
usually a number of other processes running on a Win98 system that won't
appear, because as far as '98 is concerned, they're system tasks and
shouldn't be visible to users.
WinVNC will normally attempt to display a tray icon, but it only does
this if it knows the username of the currently logged on user.  If you
access '98 by pressing Cancel at the login stage (or just don't have a
login prompt at all) then you won't see the icon.
Cheers,

-- 
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Open Source VNC - Commercial Support  Development

---
I've just put 3.3.7 server up on a Win98 machine (Not SE) with default
settings (except java
disabled) and running as a service.

This was from the pre-compiled binary in vnc-3.3.7-x86_win32.exe.

I was very surprised to see that it is virtually completely invisible on
the server even when
active.

No taskbar icon, nor listed in the running programs under close program
(ctrl-alt-del).

In fact, unless I'm going more gaga than usual, the only place it seems
to be visible is in
Sygate Personal Firewall - Running Applications and Traffic Log - And
that's only on because
this machine is out on the wild internet outside my firewalls and NAT
routers.

I thought all the developers and almost everyone else were dead set
against this sort of
invisibility.

Anyway whilst people are pondering this I'd better get ZeBeDee up to
lock it down tight.

Best Wishes

Peter Ball
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Re: Installed VNC, Won't Acknowledge Ping request's

2003-03-12 Thread James Weatherall
Dennis,

The problem you describe sounds as though you've set up a firewall
around machine 1 (the problem machine), which is not allowing ping
packets or incoming data connections through.  It will allow outgoing
connections and incoming packets for existing connections, which is why
the machine still works as a VNC viewer.
Cheers,

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Re: New virus/worm using VNC

2003-03-12 Thread James Weatherall
Paulo,

Thanks for posting that virus warning.
I have received one report so far of an infection of this type and have
been sent the corresponding files by the helpful chap who reported it,
so hopefully we can alert more of the virus-scanner folks to it.  I will
post further details when I have them.
Obviously, there's no way to prevent people doing stuff like this, but
we can try to make sure that virus-scanners know to look for them.
Please see Paulo's (Darwin) mail for details of what to look for if
you think your system has been infected.

Cheers,

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Re: VNC + multiple monitors

2003-07-28 Thread James Weatherall
Jerry,

A multi-monitor aware beta release of VNC will be available sometime this
week.  I'll be particularly interested in feedback from users who:

Cheers,

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VNC 4.0 Beta 3

2003-07-28 Thread James Weatherall
RealVNC is pleased to announce the first public beta release of VNC 4.0.  

VNC 4.0 is a complete redesign of the VNC system, but maintains backwards 
compatibility with the old VNC 3 releases.

New features on all platforms:
- Local cursor rendering
- New Java viewer
- Improved performance
- Dynamic desktop resizing

New Unix features:
- Support for remoting the X11 console
- Xvnc is now based on the XFree86 4 X server
- Compatibility with a wider range of Unix platforms and features

New Windows features:
- Support for multiple monitors
- New keyboard handling code
- Simpler configuration system

Binaries and source can be downloaded from the RealVNC website at
http://www.realvnc.com/4.0b3-download.html

Documentation and notes on this release can be found at
http://www.realvnc.com/v4

Please direct bug reports for this release to [EMAIL PROTECTED]

Enjoy!

The VNC Team
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Re: VNC Remote Viewing into LAN

2003-07-29 Thread James Weatherall
Bill,

The DI-614+ is the same one I use at home.  Very nice unit, as it happens,
although the interface could be better.  I'm using a Revision A box (two
aerials) and it all works fine.  You just go to the Virtual Servers page and
add the required port information and it works.  There are also some
firewall pages which you might want to check, to make sure that the box is
correctly opening up the ports as well as redirecting them - otherwise you
may find that you can connect via the public IP address from within your
LAN, but not from outside!

Also, are you sure that your WAN address is correct - if you switch off your
cable box then it's likely to be reallocated to a new IP.

Cheers,

Wez @ RealVNC Ltd.
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Re: RealVNC v4b3 Comments, etc...

2003-07-29 Thread James Weatherall
 On Mon, 28 Jul 2003 16:15:40 -0400, Adam Pavelec
 [EMAIL PROTECTED] wrote:

 + Options and Close VNC Server are grayed out in the notification
 area icon -- not sure if this an artifact from a prior install, but I
 did remove both HKLM\Software\ORL and HKCU\Software\ORL branches before
 installing v4b3.

 I get the same here, and also did an unstall of 3.x and fresh install
 of 4b3. When you're running in server mode, there are server start and
 server stop shortcuts on the VNC flyout on the start bar.

The Close Server option is really only on that menu for User-Mode, not for
when running as a service.  The same is true for the Options dialog.  We may
make them work for Service-Mode too but there are security issues that need
addressing before that can be achieved safely.

 v4b3 correctly sizes its viewer desktop to display both ports on my
 matrox G550 dualhead as contiguous space. I am running both host
 displays at 1024x768, and the viewer as a single 1024x768.

Excellent.  Have you tried it with the secondary monitor to the left of your
primary monitor?  What platform is the server running on?

Cheers,

Wez @ RealVNC Ltd
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Re: RealVNC v4b3 Comments, etc...

2003-07-29 Thread James Weatherall
 On Tuesday, July 29, 2003 8:39 AM [GMT-5=EST], James Weatherall
 [EMAIL PROTECTED] wrote:

  The Close Server option is really only on that menu for User-Mode,
  not for when running as a service.  The same is true for the Options
  dialog.  We may make them work for Service-Mode too but there are
  security issues that need addressing before that can be achieved
  safely.

 This makes sense, and I like it better this way.  If VNC is running as a
 service, no user interaction should be required anyway.  If you /do/ end
 up enabling these options in service mode, please let this feature be
 selectable through a registry setting.

This falls under the remit of the security issues I referred to - if we do
enable those options in the menu then they will operate via Windows' normal
security measures, so that, for example, a user who does not have rights to
stop the service will find that Close VNC Server raises an error message if
they select it.

 Writing of the registry, are the
 new locations (ORL vs. RealVNC) set in concrete?

Yes.  VNC 4's settings will all reside under [HKLM/HKCU]\Software\RealVNC.
The old registry settings aren't compatible with the new ones anyway, so
keeping the old location wouldn't help.  The names of the settings should be
stable, too.

The VNC Config program's Legacy panel allows the existing Software\ORL
options to be imported and mapped into the new settings.  I'd be interested
to hear of any issues that people have had with that process.  The import
process is non-destructive - you can perform it as many times as you like
without fear of losing your old VNC 3 settings, in case you need to revert
from the Beta back to VNC 3.3.7 for some reason.

Cheers,

Wez @ RealVNC Ltd.
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Re: VNC 4.0B4 Cursor Disappearing

2003-10-07 Thread James Weatherall
Karl,

Are you saying that the client cursor dissappears when you drag and
drop, or the server cursor?  Are you using local cursor rendering at the
client?  Are you *sure* that you're running VNC 4b4 at both ends?

Cheers,

Wez @ RealVNC Ltd.
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Re: Remote Desktop Management Solution for Microsoft with RealVNC4

2003-10-19 Thread James Weatherall
Michal,

The securityFocus instructions apply to the VNC 3.3 series.  VNC 4 is a
new codebase and some of the options differ from the older version.  In
particular, LoopbackOnly has been renamed Loopback, hence the problem
you encountered.

Cheers,

Wez @ RealVNC Ltd.
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Re:Xvnc 4.0b4 segfault

2003-11-09 Thread James Weatherall
Tim,

A bug in the Region class has been discovered and will be patched in the
next release.  It seems a likely candidate to explain the rectangle
oddities you've encountered.

Cheers,

Wez @ RealVNC Ltd.
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Re: AuthHosts

2003-11-09 Thread James Weatherall
David,

VNC 4 Beta 4 does not support querying the local user to accept
connections.  The full VNC 4.0 release will support the feature.

Cheers,

Wez @ RealVNC Ltd.
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Re: performance - 8/24 bit color, twm vs. cde

2003-11-09 Thread James Weatherall
VNC 4b4 includes automatic encoding and pixel format selection to cope
with slow links, and has a much faster VNC Viewer implementation than
releases based on the VNC 3.3 series.  I'd recommend upgrading to VNC
4b4 as the first step in improving the remote performance of Cadence on
your system.

Cheers,

Wez @ RealVNC Ltd.
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Re: Multiple Monitors and 4.0b4

2003-11-09 Thread James Weatherall
The next release of VNC 4 will be capable of storing the default monitor
on which to show VNC Viewer windows, either in the registry for all
instances, or in .vnc configuration files.

Cheers,

Wez @ RealVNC Ltd.
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Re: Not Listening

2003-11-09 Thread James Weatherall
The tray icon will show Not Listening when WinVNC has been unable to
open a socket on which to accept incoming connections.  WinVNC won't try
to open a socket again unless you change one of its settings, at which
point it re-reads all its settings and will have another go at opening
the socket.  This is a known limitation of WinVNC 4b4.

If you start WinVNC while off-line, then go on-line then popping up the
Options panel to change something, then change it back, you should get
VNC to start accepting connections.

Cheers,

Wez @ RealVNC Ltd.
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Re: How to get an options like: Ask for user permission (newbie)

2003-11-12 Thread James Weatherall
The full VNC 4 release will include the option to query the local user
to accept connections.  Until then, VNC 3.3.7 includes this as Advanced
functionality.

Cheers,

Wez @ RealVNC Ltd.
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Re: Apparent socket problem

2003-11-14 Thread James Weatherall
Elwin,

Check that both machines have TCP setup correctly.  If it seems to be
setup OK but doesn't work then try removing and reinstalling the TCP
stack.

Cheers,

Wez @ RealVNC Ltd.
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Re: You do not have sufficient privileges ..

2003-11-21 Thread James Weatherall
Martin,

What makes you think VNC doesn't think you're in the Administrators
group?

All VNC is saying is that you don't have sufficient privileges - that's
uaully because only Administrators are allowed to write to HKLM, but it
could also be because the registry permissions have been set up
incorrectly by someone, which is probably the cause of your problem.

Cheers,

Wez @ RealVNC Ltd.
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Using VNC to acccess Linux from Windows (was Re: Help.)

2003-11-24 Thread James Weatherall
Michael,

The easiest way to get VNC to allow you to access Linux from a Windows
machine is to first download and install VNC 4b4 on the Linux machine.
If you're running a Linux distribution that supports RPM (such as
RedHat) then simply download the RPM from our website, then, as root,
use rpm -I filename to install the software.

Once that's done, you can log-in to the Linux machine as the telescope
user, for example, and run vncserver.  You may be asked to provide a
password, which will be used to control access to the server.  Finally,
you'll be told the VNC display number, which will probably be 1.

To connect from a Windows machine, download VNC Viewer and run it,
specifying linux-machine-name-or-ip:1 as the host and then supplying
the same password you used earlier.

Note that if you restart the Linux machine, you'll need to also restart
the VNC server.  You can edit the file ~.vnc/xstartup for the user who
is running the VNC server to change the window manager to something like
KDE, that may be easier to use.

Hope that helps,

Wez @ RealVNC Ltd.
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Re: Win XP and multple users, server wont auto-start

2003-11-24 Thread James Weatherall
George,

I would recommend upgrading from VNC 3.3 to VNC 4 Beta 4, which is
generally easier to use and configure.

Cheers,

Wez @ RealVNC Ltd.
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Re: XDMCP time rollover bug?

2003-11-24 Thread James Weatherall
Kyle,

You should upgrade to VNC 4b4.

Cheers,

Wez @ RealVNC Ltd.
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Re: VNCSERVER ERROR while installing Oracle 9.2.0

2003-11-24 Thread James Weatherall
Mark,

This isn't a VNC Server error, it's an error from Oracle - the setup
program is trying to access the VNC Server but it's running as a user
which doesn't have access to that particular VNC Server.  The most
probable cause is that the VNC Server is running as one user while the
installer is running as another (such as root).

Cheers,

Wez @ RealVNC Ltd.
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Re: ZRLE question

2003-11-24 Thread James Weatherall
Jared,

You could look at zrleDecode.h from the VNC distribution to see how to
decode ZRLE, or the ZRLE encoding description in the RFB 3.7 protocol
document.  From your description of the COV code, it's simply wrong, and
doesn't handle some of ZRLE's features.

Cheers,

Wez @ RealVNC Ltd.
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RE: VNCSERVER ERROR while installing Oracle 9.2.0

2003-11-24 Thread James Weatherall
Mark,

If user oracle is the user that you're running the installer as then
yes, that's the simplest way to get it to work.

An alternative way to do it, albeit somewhat clumsy, is to use whatever
your currently running VNC X server is, and use SSH to start a session
as user oracle, for the installation.  SSH will then take care of the
access rights to the VNC X server and X applications run from within the
SSH session should be able to display their interfaces in it.

Cheers,

Wez @ RealVNC ltd.


 -Original Message-
 From: Mark A. Nelson [mailto:[EMAIL PROTECTED] 
 Sent: 24 November 2003 17:54
 To: James Weatherall
 Cc: [EMAIL PROTECTED]
 Subject: Re: VNCSERVER ERROR while installing Oracle 9.2.0
 
 
 So I need to start up a vnc session as user oracle then?
 
 Thank you
 
 mark
 On Mon, 24 Nov
 2003, James Weatherall wrote:
 
  Date: Mon, 24 Nov 2003 14:41:01 -
  From: James Weatherall [EMAIL PROTECTED]
  To: [EMAIL PROTECTED]
  Cc: [EMAIL PROTECTED]
  Subject: Re: VNCSERVER ERROR while installing Oracle 9.2.0
 
  Mark,
 
  This isn't a VNC Server error, it's an error from Oracle - the setup
  program is trying to access the VNC Server but it's running 
 as a user
  which doesn't have access to that particular VNC Server.  The most
  probable cause is that the VNC Server is running as one 
 user while the
  installer is running as another (such as root).
 
  Cheers,
 
  Wez @ RealVNC Ltd.
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Re: disconnect from internet

2003-11-25 Thread James Weatherall
Antonello,

Sounds like you have a serious problem with your network setup.

Cheers,

Wez @ RealVNC Ltd.


On Wed, 26 Nov 2003, Antonello Cordella wrote:

 I connect with a vnc server on a machine running windows 2000 but after
 10/20 sec this machine disconnect from internet (adsl with usb modem).
 
 Why?
 
 
 ---
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--
Chief Engineering Officer 
RealVNC Ltd. - The home of VNC - http://www.realvnc.com
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RE: W2k command window (old DOS window) echo problem

2003-11-26 Thread James Weatherall
Dave,

Upgrading to VNC 4b4 should ensure that DOS windows are properly
updated, since the default behaviour is to poll them for updates.  The
problem is simply that they can't be hooked by the standard,
non-intrusive hooking scheme.

Cheers,

Wez @ RealVNC Ltd.
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RE: first experiences with vnc

2003-11-26 Thread James Weatherall
Christian,

It sounds as though you have some polling options enable that are
causing the CPU usage to be relatively high.

Cheers,

Wez @ RealVNC Ltd.
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RE: User's Guide contribution

2003-11-27 Thread James Weatherall
Peter,

The mailing list itself is as good a place as any. :)

Cheers,

Wez @ RealVNC Ltd.

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Peter Judd
 Sent: 27 November 2003 14:08
 To: [EMAIL PROTECTED]
 Subject: User's Guide contribution
 
 
 Hello all,
 Where can I send reports of typos  outdated links in the FAQ ( 
 http://www.realvnc.com/faq.html) /or requests for additions to it?
 Peter
 
 
 -- 
 
 Checked by AVG Anti-Virus (http://www.grisoft.com).
 Version: 7.0.203 / Virus Database: 261.3.1 - Release Date: 25-11-2003
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RE: VNC authentication failed! one one machine, but not on another... Help!

2003-11-28 Thread James Weatherall
Alan,

What is the actual error message you get, using the latest VNC Viewer
(4b4) as the client on the problem machine?

Do you have any firewalling software installed on that machine?

Cheers,

Wez @ RealVNC Ltd.

 I have been running VNC (ver 3.3.7) for quite a while now, 
 and suddenly my
 main client (I use it to connect to multiple remotes for 
 support) has not
 been able to connect to ANY of the remotes.  However, if I 
 use one of the
 remotes, I can connect to the other remotes fine.  (So, it is 
 not a password
 issue...)
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RE: VNC authentication failed! one one machine, but not on another... Help!

2003-11-28 Thread James Weatherall
Alan,
 
Your connection has been rejected could mean one of three things:
 
- You have failed to enter the correct password so many times that the
server thinks you are trying to crack a password and so will only allow
a single connection attempt from that host every minute or so.
 
- The AuthHosts registry entry at the server explicitly specifies that
that particular client machine should not be allowed to connect.
 
- The AuthHosts registry entry at the server specifies that connections
from that particular client machine must be accepted by a local user,
but the local user is rejecting them, or the query is timing out.
 
The fact that you get Authentication Failure every so often suggests
that the password is the issue.  If one particular machine is failing
authentication and others aren't then you should check the states of
Caps Lock, Num Lock, etc and that the keyboard layout is set correctly
on that machine.
 
Cheers,
 
Wez @ RealVNC Ltd.

-Original Message-
From: Alan Van Loon [mailto:[EMAIL PROTECTED] 
Sent: 28 November 2003 16:43
To: James Weatherall
Subject: RE: VNC authentication failed! one one machine, but not on
another... Help!





 

 

and sometimes: (I think after the previous one)



 

and from IE 6:



-Original Message-
From: James Weatherall [mailto:[EMAIL PROTECTED] 
Sent: Friday, November 28, 2003 10:36 AM
To: 'Alan Van Loon'; [EMAIL PROTECTED]
Subject: RE: VNC authentication failed! one one machine, but not on
another... Help!

 

Alan,

 

What is the actual error message you get, using the latest VNC Viewer

(4b4) as the client on the problem machine?

 

Do you have any firewalling software installed on that machine?

 

Cheers,

 

Wez @ RealVNC Ltd.

 

 I have been running VNC (ver 3.3.7) for quite a while now, 

 and suddenly my

 main client (I use it to connect to multiple remotes for 

 support) has not

 been able to connect to ANY of the remotes.  However, if I 

 use one of the

 remotes, I can connect to the other remotes fine.  (So, it is 

 not a password

 issue...)

[demime 0.99d.1 removed an attachment of type image/jpeg which had a name of 
image001.jpg]

[demime 0.99d.1 removed an attachment of type image/jpeg which had a name of 
image002.jpg]

[demime 0.99d.1 removed an attachment of type image/jpeg which had a name of 
image003.jpg]
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RE: VNC authentication failed! one one machine, but not on another... Help!

2003-11-28 Thread James Weatherall
Alan,
 
Absence of AuthHosts will not cause problems.
 
To reiterate my first mail on this - Your connection has rejected is
what you'll get if you've had too many Authentication Failure messages
previously.
 
Are you *sure* that your client computer's keyboard layout hasn't
changed, and that you're definitely typing in the password you think
you're typing in?  Does it appear correctly if you type it into Notepad
on that PC?
 
Cheers,
 
Wez @ RealVNC Ltd.

-Original Message-
From: Alan Van Loon [mailto:[EMAIL PROTECTED] 
Sent: 28 November 2003 17:13
To: James Weatherall
Subject: RE: VNC authentication failed! one one machine, but not on
another... Help!



I'll throw one more wrench into the works...I had saved a shortcut onto
the desktop for connecting to two servers I frequently use, and I
haven't changed them, but I get the same symptoms when I try to connect
using them (with the passwords saved) as when I type in the password, so
I don't think that the passwords are the issue.  

 

As for as registry entry on the server, there are about 100 machines
that I connect to.  Is it possible that they would all change at the
same time?  

 

One of the servers that I am trying to connect to is on the same desk as
my workstation (about 18 away), and I am not getting (nor have I ever
set up) a problem with the user accepting or rejecting the connection
(the user would be me :-)).

 

I'll check the registry entries on the server on my desk, just in case
though...

 

First time through, didn't find the string AuthHosts...

 

Second time through, didn't find the string AuthH... it appears it
doesn't have this registry entry.  Could this be contributing to the
problem?
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RE: VNC Service stops

2003-11-30 Thread James Weatherall
 I've had one response to this suggesting I update to RealVNC 
 4b4.  Thanks,
 but I have to believe that others have run into the same issue of the
 winvnc service stopping unexpectantly.  If anyone has any other
 suggestions for me regarding this issue, please... I'm all ears.
 
 Thanks!
 
 Greg

Greg - it's a known bug in WinVNC 3.3.7 and derived code.  That's why
you should upgrade to VNC 4b4, which is the latest release and doesn't
have that bug.

Cheers,

Wez @ RealVNC Ltd.
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RE: VNC on my computer

2003-12-01 Thread James Weatherall
 I am an IT guy so I know never to download software from 
 e-mails that I 
 didn't expect to receive, so could someone please tell me if 
 it is possible to 
 install this VNC software without me knowing about it (no one 
 never uses this 
 computer). What other ways can I check to see if my system 
 has been tampered with? 
 Does anybody know what type of path that was that Spy Cop detected?

The path you describe is the Windows XP System Retore directory, which
stores an archive of older contents of your hard drive so that things
can be restored to a working state if they become broken.  Turning it
off and back on again will have wiped the restore data, hence the error
going away.

VNC can be installed by anyone with Administrator rights.  That includes
you yourself deliberately installing it, you opening a web link with an
exe or script in it, you reading an email with an atachment and/or html
in it, someone else hacking into your machine to install it.

Cheers,

Wez @ RealVNC Ltd.
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RE: VNCServer Error 3.3.7

2003-12-01 Thread James Weatherall
Stuart,

The most likely reason for no-one having suggested any solutions to your
problem is that you have not described it.  You mention problems
running VNC as a service under Windows 2000 in your post last month.
In the latest mail, you state that no connections can be made to the
server, then say that the wallpaper is removed when a client
disconnects, which contradicts.

Please post a description of the problem you are actually seeing,
including the OS and VNC server versions, and I'm sure people will be
happy to try to help.

Cheers,

Wez @ RealVNC Ltd.
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RE: Windows 2000 logon screen

2003-12-01 Thread James Weatherall
If you use VNC 4 at both ends of the connection then a resolution change
won't cause a disconnect.

Under Windows 2000, a resolution change at that stage is very unlikely
anyway, and wouldn't cause the error you describe.  The error you
describe indicates that the server isn't even accepting connections.

 I have read that when you bring up the logon screen to log in 
 to Windows 2000
 this could cause a change in screen resolution and disconnect 
 vnc but is there
 a solution for this? When I tried to connect to the remote 
 computer which is
 already displaying the logon screen it displays the message 
 'Failed to connect
 to server'.
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RE: Suggestion : VNCviewer connection prompt accepts command line options

2003-12-02 Thread James Weatherall
Assuming that you are talking about VNC Viewer 4, the functionality you
describe already exists in the form of .vnc configuration files.

Cheers,

Wez @ RealVNC Ltd.

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Seak, Teng-Fong
 Sent: 02 December 2003 09:54
 To: [EMAIL PROTECTED]
 Subject: Suggestion : VNCviewer connection prompt accepts 
 command line options
 
 
 VNCviewer's command line options are richer than what is 
 suggested in the Connection options window.  Is there any 
 plan to allow the connection prompt to accept also command 
 line options?
  
 If yes, that is quite cool because connection prompt has 
 history, so we don't have to click on Options... to choose 
 any particular option.
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RE: VNC Beta V4.0b4 with ZoneAlarm Pro V4.5.530.000 on Win2K Pro Desktop

2003-12-02 Thread James Weatherall
Andy,

We've had a couple of other reports of problems when users upgrade to
ZoneAlarm Pro 4 and try to use VNC Viewer 4 and have been talking to
ZoneLabs about it.

Can you clarify which machine (viewer or server) ZoneAlarm Pro is
running on and protecting?  Can you confirm that you are describing an
actual inability to connect viewer to server, rather than a more subtle
degradation in functionality?

Cheers,

Wez @ RealVNC Ltd.

 I installed the beta version on top of an older VNC V3.3.3 (which I
 eventually removed) and immediately had problems getting it to work. I
 narrowed the problem to Zone Alarm Pro, since when I shutdown 
 ZAP, VNC works
 and when I start it back up VNC stops working.
 I've confirmed the PC's on my home network are properly 
 configured in ZAP
 and I even tried individually configuring them in ZAP, but 
 this does not fix
 the problem. The only thing I can get from ZAP is a message 
 when I first
 start VNC, saying that ZAP blocked the attempt, but I does 
 not say why and
 it also does not recognize the protocol. I posted a similar 
 question to the
 ZoneAlarm site and am awaiting a reply.
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RE: WLAN is breaking down if I use VNC

2003-12-02 Thread James Weatherall
Hi BigFrog,

I'm running a WaveLAN at home, as it happens, and my connectivity to it
got broken by updating to the drivers that Microsoft recommended through
Windows Update.  The hardware vendor said it was because Microsoft's
driver couldn't be used with non-U.S. versions of their card...

Which make of wireless card are you using?

Cheers,

Wez @ RealVNC Ltd.

 I use VNC 3.3.7 with my WLAN and WinXP Pro on all my PC's. It 
 was running
 very well and I didn't have problems with it. Then I reinstalled WinXP
 (complete new, with fresh formatted disks...) on my Laptop, 
 which I normaly use to
 remote the other PC's. The WLAN network is running very well 
 again, but VNC
 not. I can connect to each other PC with VNC, but after the 
 first (almost) or a
 few actions on a remotted PC the network is breaking down, 
 this means the
 WLAN Adapters cannot reach their neighbours anymore (no 
 network available). Now
 I deactivate - activate each adapter on every PC and the 
 network is running
 again (if not I haveto do a restart on some PC).
 The only change (that I can remember) to the prior well 
 running system is,
 that I installed the Microsoft WLAN-Rollup Patch: 
 filename: WindowsXP-KB826942-x86-DEU.exe
 downloadsize: 1069 KB 
 public since: 31.10.2003
 version: 826942
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RE: Suggestion : VNCviewer connection prompt accepts command line options

2003-12-02 Thread James Weatherall
   Use of .vnc file seems supported already in VNC3, 
 though I've never tried it.  But use of .vnc file, IMO, can't 
 replace what I've suggested.  Or can it?

You described having a set of Options saved for a particular host, which
is exactly what the .vnc file is for.

Cheers,

Wez @ RealVNC Ltd.
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RE: Version 4 Beta performance issues

2003-12-02 Thread James Weatherall
David,

Are you finding the double-click problem with VNC Viewer 4 or VNC Server
4?  i.e. Does VNC Viewer 3 viewing VNC Server 4 work?  Does VNC Viewer 4
viewing VNC Server 3 work?

Cheers,

Wez @ RealVNC Ltd.
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RE: Suggestion : VNCviewer connection prompt accepts command line options

2003-12-02 Thread James Weatherall
 1) Open the application.  In recently opened list choose 
 the file we want.
 2) Open file manager and go deeper and deeper in the 
 directories to find the file.  Then open the file.

2) Can be handled by saving a .vnc file, then opening it when you want
to use it.
1) Can be handled by going to Start-Documents, where, amongst other
things, recently used .vnc files will appear.

Cheers,

Wez @ RealVNC Ltd.
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RE: Version 4 Beta performance issues

2003-12-02 Thread James Weatherall
David,

Glad to hear it's not a general 4=4 problem!

With regards to cursor-flashing - VNC 4 grabs the screen using a more
complete blit operation that the VNC 3 releases, which is necessary if
things like alpha-blended windows (Winamp3 and the like) are to be
visible.  A side-effect of this more complete blit from the main display
is that the cursor flickers while it's happening.

Cheers,

Wez @ RealVNC Ltd.
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RE: WinXP - windows loose focus with mouseclick, only startmenu works

2003-12-02 Thread James Weatherall
Check that the Ctrl or Alt keys aren't stuck - press and release them
while VNC is running and then try clicking on windows again to highlight
them.

Cheers,

Wez @ RealVNC Ltd.
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RE: Quicken 2000 Reports with Searching Transactions/CANCEL button di alog never finish - have to CANCEL

2003-12-03 Thread James Weatherall
Jim,

You probably need to set use_Deferral to 0 under the QW.EXE key.

Cheers,

Wez @ RealVNC Ltd.

 My problem is that when I run reports that throw up the Searching
 Transactions dialog with a CANCEL button the report never 
 finishes. I have
 to click the cancel button and then I'm back to where I was.
  
 I've looked at the WinVNC registry settings on the server machine (my
 home/remote PC) for QW.EXE and they are all 1 except use_Timer = 0.
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Re: Multiple Control

2003-12-05 Thread James Weatherall
On Fri, 5 Dec 2003, webmaster wrote:

 Is there any way that it can control multiple pc's at once?

You can simply run multiple viewers simultaneously to control multiple 
servers at once.

 I would like to be able to issue lock pc commands to all 15 at once - is
 thre any 3rd party add ons for VNC

What do you mean by lock pc commands?  Are you wanting to perform the 
equivalent of Lock Workstation, but remotely?

Cheers,

Wez @ RealVNC Ltd.
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RE: winVNC CPU Load

2003-12-08 Thread James Weatherall
Kevin,

You don't need to worry too much about the apps you run adding up to
more than 100% of cpu time in total - the operating system (Windows XP)
will simply divide the available resources between them.

Because of the way that VNC operates, it is usually the case that the
server can run using very little CPU even though normally it might take
40-50%.  In effect, the server takes advantage of the extra CPU resource
if it's available, but doesn't *require* it necessarily.

Because VNC Server can cope with not having much CPU to use, your audio
processing programs should be able to operate effectively alongside it.

The best way to find out whether VNC will work on your system is to try
it - it is free, after all, so you've lost nothing even if it won't work
for you!

Cheers,

Wez @ RealVNC Ltd.

 So as you can see I'm getting dangerously close to maxing out my CPU's
 power and winVNC seems to be the major source. Should winVNC 
 be using so
 much CPU power, or am I doing something wrong? The audio software I'm
 running is not very graphically intense and there aren't that 
 many screen
 updates so all the more reason why the CPU load shouldn't be 
 so high. Any
 advice is most welcome!
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RE: Windows clipboard problems

2003-12-08 Thread James Weatherall
Are you running the vncconfig tool in the VNC server session on Solaris?

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of gusmeister
 Sent: 05 December 2003 00:37
 To: [EMAIL PROTECTED]
 Subject: Windows clipboard problems
 
 
 I've been unable to cutpaste between the Windows Clipboard 
 and the VNC
 client.  The FAQ and the archives suggest I should use 
 Ctrl-Ins and Shift-Ins
 but that doesn't seem to work in my case.  Is there something 
 I'm missing?
 I'm using the latest version of VNC (client on Windows 2000 
 SP4, server on
 Solaris 8)
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[Double-Click]

2003-12-08 Thread James Weatherall
To those of you with double-click issues:

Can you mail vnc-list with mail including [Double-Click] in the subject
line, and the platforms  VNC versions running on the viewer and server
machines when you encounter the problem?

If you only find the problem with certain machines, please indicate the
viewer and server versions  platforms and clearly indicate which
combinations work and which don't.

Hopefully that info should indicate the nature of the problem.

Cheers,

Wez @ RealVNC Ltd.
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RE: how to tansfer files from xp to xp

2003-12-08 Thread James Weatherall
Ali,

The VNC clipboard supports exchange of text between the two hosts.  File
transfer is not available in the current VNC release or beta, not least
because there are separate tools for that task.

To transfer files between XP and XP, you might consider the existing
Windows file sharing, if that can be made to work in your environment.

Cheers,

Wez @ RealVNC Ltd.

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Ali Emre Hortacsu
 Sent: 08 December 2003 02:47
 To: [EMAIL PROTECTED]
 Subject: how to tansfer files from xp to xp 
 
 
 hi I'm trying to 
 
 transfer files from an xp machine to another xp machine over vnc.
 
 Is this possible also
 
 What's the use of the clipboard?
 
  
 
 thanks
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RE: Version 4 Beta performance issues

2003-12-08 Thread James Weatherall
Karl,

What speed network connection do you have between the machines?

The Xilinx tools, if I remember correctly, like most other CAD type
tools, seem to involve copious amounts of drawing layers of complicated
diagrams, which could mean that the VNC Server or Viewer is becoming
overloaded with graphical data and not having time to send mouse events.

Network speed, viewer and server VNC versions and platform details would
be useful to know, including any differences you've observed between
3.3.7 and 4.

Thanks for the info provided so far!

Cheers,

Wez @ RealVNC Ltd.

 Hi All...
 
 I also find that double-click performance with 4.0b4 is worse 
 that 3.3.7. My 
 only comparison is
 windows98/2000/xp all with 4.0b4. In particular, certain 
 applications (such 
 as the Xilinx
 development tools) are worse that others, but I can see some 
 occasional 
 problems even with
 double clicking on windows icons.
 
 Thanks,
 
 ...Karl
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RE: Apparent socket problem - I still need help

2003-12-08 Thread James Weatherall
Which platform is the problem machine running?

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Elwin Green
 Sent: 06 December 2003 16:34
 To: [EMAIL PROTECTED]
 Subject: Re: Apparent socket problem - I still need help
 
 
 My issues described below are still unresolved, and
 I'm at a complete loss. Any help, anyone?
 
 --- Elwin Green [EMAIL PROTECTED] wrote:
  Yes, TCP/IP is there, and working. I can connect to
  my
  network, transfer files between machines, etc.
  
  To make sure TCP/IP is OK, I removed it and
  reinstalled it.
  
  Then I uninstalled VNC and reinstalled it as well.
  
  VNC's behaviors remained unchanged.
  
  I ventured into the Registry and found a folder
  named
  WinVNC3 in three different locations. These
  folders
  contained data values which sounded contrary to what
  I'm trying to do: AutoPortSelect and
  SocketConnect
  both had a value of 0x (0). I changed all
  instances to 0x0001 (1).
  
  VNC's behaviors remained unchanged.
  
  Any other suggestions, anyone?
  
  Elwin G.
  
  --- William Hooper [EMAIL PROTECTED] wrote:
   Elwin Green  said:
When I try run vncserver on the second machine,
   the
Current User Properties has the Accept Socket
Connections box unchecked. If I check it and
   start
vncserver again, the box appears unchecked
  again.
   The
same thing happens with the Default Local System
Properties.
   
When I run vncviewer, I get an Error Creating
   Socket
message.
   
When I run vncviewer in Listen mode, I get this
message: Error creating listening daemon.
  (Error
binding Daemon socket)Perhaps another VNCviewier
   is
already running?
   
   Do you have TCP/IP installed on this machine?
   
   -- 
   William Hooper
  
  --- James Weatherall [EMAIL PROTECTED] wrote:
   Elwin,
   
   Check that both machines have TCP setup correctly.
  
   If it seems to be
   setup OK but doesn't work then try removing and
   reinstalling the TCP
   stack.
 
 
 
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RE: newbie question from a non-tech person

2003-12-09 Thread James Weatherall
You may find it simplest just to remove VNC 3.3.7 and upgrade to VNC
4b4, which is generally faster and more stable.

Cheers,

Wez @ RealVNC Ltd.

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Valdes, Lauren E.
 Sent: 09 December 2003 19:26
 To: '[EMAIL PROTECTED]'
 Subject: newbie question from a non-tech person
 
 
 Hope that qualified it enough that this sort of thing really isn't my
 expertise.   Nonetheless, I have to install the VNC server on 
 all of the
 Internet accessible computers in our library. I have the 
 viewer installed on
 my computer with no problems but am having some problems 
 installing the VNC
 server on the other computers. 

[snip]
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RE: Win98SE and beta4

2003-12-10 Thread James Weatherall
The best way to find out why the server closed the session is to run it
with the parameter -log *:file:0,Connections:file:30, which will cause
a log file ot be generated in C:\temp, containing information such as
connections and why they were dropped.

Cheers,

Wez @ RealVNC Ltd.

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Operator 
 (Andy Thomson)
 Sent: 10 December 2003 08:58
 To: [EMAIL PROTECTED]
 Subject: Win98SE and beta4
 
 
 I have a viewer running under Win98SE and three Servers. One on NT4.0 
 SP6, one on XP Pro and one on Win98SE. VNC is 4beta4 all over 
 and I am 
 running the server as a reg. service at all PCs. the NT4.0 PC and the 
 XP PC are OK but the Win98 server lasts for about 6 hours 
 then tells me 
 when I signon again after inputting the password, server unexpectedly 
 closed session. What does this mean? Does VNC not like 98se?
 
 --
 Great Marlow School - http://www.gms.bucks.sch.uk
 Operator EMail  - [EMAIL PROTECTED]
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RE: Apparent socket problem - I still need help

2003-12-10 Thread James Weatherall
You may simply need to reinstall your TCP stack.  WinVNC requires
Winsock2 to be available and will not work without it.  (The Accept
Socket Connections box will untick itself if Winsock2 is missing).

Cheers,

Wez @ RealVNC Ltd.

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Elwin Green
 Sent: 09 December 2003 02:58
 To: [EMAIL PROTECTED]
 Subject: RE: Apparent socket problem - I still need help
 
 
 Win98SE
 
 --- James Weatherall [EMAIL PROTECTED] wrote:
  Which platform is the problem machine running?
  
   -Original Message-
   From: [EMAIL PROTECTED] 
   [mailto:[EMAIL PROTECTED] On Behalf Of
  Elwin Green
   Sent: 06 December 2003 16:34
   To: [EMAIL PROTECTED]
   Subject: Re: Apparent socket problem - I still
  need help
   
 
 
 
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RE: Windows clipboard problems

2003-12-10 Thread James Weatherall
When you say it shuts down once every two hours, do you mean aftr two
hours of interactive use, or two hours of the session just displaying
output, with no input from the viewer?  The default idle timeout of VNC
4 is one hour.
 
Cheers,
 
Wez @ RealVNC Ltd.

Having said that, I should let you know that the RealVNC 4 viewer, for
no apparent reason, shuts down regularly (about once every two hours) on
Windows 2000 SP4.  No real harm is done because when I re-run the
viewer, all my server-side settings are still in place (open windows are
still open, etc).  It doesn't matter whether the RealVNC server is
running on Windows or Solaris; the RealVNC client always shuts down
every two hours or so.  It's a beta, so this might be expected.
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RE: Problems connecting

2003-12-10 Thread James Weatherall
 Both computers have Static Ip's
 
 192.168.1.101 and 102
 
 I have my router currently setup to 5900-5900 -- 
 192.168.1.101 and 5901-5901 -- 192.168.1.102
 
 If I put in the VNC viewer wanIP:0 I will connect to 101 ( 
 or which ever is set for 5900 ) if I put in  wanIP:1 I will 
 get server not available. ( This should take me to 102 or 
 whichever I have setup for 5901 ). 

A simple test - can you try using telnet to the two ports.

i.e telnet wanip 5902

Should cause:

RFB 003.007

Or similar to be printed.

If this is not the case then there is something wrong with the port
configuration of your router and that'll need fixing before the second
VNC port can work. :(

A second test is to verify that the ip addresses assigned to the two
machines locally are definitely what you think they are.

Wez
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RE: Problems connecting

2003-12-10 Thread James Weatherall
 So both are listening on display 0 (which is port 5900).
 
  but when I try to connect to
  the computer setup for 5901 I cant connect, no matter which 
 computer it
  is.
 
 Because both are listening on display 0 (which is port 5900).
 
  Both computers have Static Ip's
 
  192.168.1.101 and 102
 
  I have my router currently setup to 5900-5900 -- 192.168.1.101 and
  5901-5901 -- 192.168.1.102
 
 You need to set the 192.168.1.102 machine to display 1 (which 
 is port 5901).

Aha.  William has found the actual problem!

An alternative to his solution is to configure the router:

wanip:5900 - .101:5900
wanip:5901 - .102:5900

Note that although the external ports have changed, the local ports are
both 5900.

Cheers,

Wez
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RE: Win98SE and beta4

2003-12-11 Thread James Weatherall
Apologies - the -log syntax has changed slightly.  Using the old syntax,
it needs to be:

-log *:file:0 -log Connections:file:30

Or even just

-log *:file:100

To log everything to the file.

Cheers,

Wez

 I have tried that twice and all I get is  `vnc password len=8` 
 displayed in the DOS window where I run winvnc4 -log  as below. I 
 have looked in the program directory and c:\temp and no log files are 
 produced. What am I doing wrong?

  The best way to find out why the server closed the session is to run
  it
  with the parameter -log *:file:0,Connections:file:30, which will
  cause
  a log file ot be generated in C:\temp, containing 
 information such as
  connections and why they were dropped.
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RE: Win98SE and beta4

2003-12-11 Thread James Weatherall
Andy,

Does the server let you in if you try to connect a second time, or does
it repeatedly close the connection in this manner?

Cheers,

Wez @ RealVNC Ltd.

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Operator 
 (Andy Thomson)
 Sent: 11 December 2003 15:35
 To: [EMAIL PROTECTED]
 Subject: RE: Win98SE and beta4
 
 
 Attached is the log. I am not sure what it all means but the server 
 unexpectedly closed the last session at about 3:34pm.

  Connections: closed: 10.123.117.30::1434 (BitBlt failed: The 
 parameter is
   incorrect.
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RE: XP Home Edition Question

2003-12-12 Thread James Weatherall
Eric,

You need to check that you haven't used Fast User Switching or Remote
Desktop, both of which can leave the VNC Server running in a desktop
other than the one currently associated with the console.  This would
result in you getting a black screen.

Another possibility is simply that the initial update is taking a long
time to download from the server.  The current release of VNC Viewer
doesn't draw the first frame until all the data has been received, which
makes it difficult to tell whether something is happening.  The next
release will fix this.

Cheers,

Wez @ RealVNC Ltd.

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Eric Richardson
 Sent: 12 December 2003 15:29
 To: [EMAIL PROTECTED]
 Subject: XP Home Edition Question
 
 
I'm  using  a  dsl router and have confirmed that the 
 correct port are
forwarded  (5900).   However,  I  always  have trouble 
 connecting from
outside my home (like from work).  I have connected 
 successfully using
the  loopback feature (I only have one computer to try 
 this on).  When
I  try from outside, I get the password prompt, enter it, 
 then I get a
completly  blank (black) screen.  WinVNC is running as a 
 service under
the  local  system  account.  Does someone need to be 
 logged in to the
computer for this to work?  Anyone else have this type of problem?
 
--Eric Richardson
  _
 
Winterize your home with tips from MSN House  Home.
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RE: XP Veiwer Problems - Think it's caused by a MS Patch????

2003-12-12 Thread James Weatherall
Peter,

Is the XP box running ZoneAlarm?

Cheers,

Wez @ RealVNC Ltd.

 I can rule out the ussally issues such firewalls / connection 
 etc etc as I can
 access the remote machines using my W2k box (configured the 
 same as the XP box
 other then ip address - they are 1 different). However if I 
 try to connect to
 anything outside of my LAN with the XP box I get failed to connect to
 server
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RE: Interactive Authorization

2003-12-15 Thread James Weatherall
 There was a little window appear aking the user something 
 like this: Do you
 want to allow xxx.xxx.xxx.xxx to administer? Yes/No. You 
 know VNC is a nice
 thing, but users are afraid of IT. They're afraid because 
 they keep thinking
 that IT is the watchdog, IT watches every move they do. So 
 they don't really
 appreciate when we just open up a connection.

This feature is missing only from the current VNC 4 beta releases.  The
next release will have connection querying re-introduced.

Cheers,

Wez @ RealVNC Ltd.
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RE: QueryConnect VNC4 Server

2003-12-15 Thread James Weatherall
 The Documentations says, When QueryConnect is enabled, 
 incoming connections are first authenticated in the normal 
 way. Depending on the access rights granted to the connecting 
 user, a dialog will be presented on the server's desktop, 
 displaying the IP address and username of the incoming connection
 
 I can't find where to toggle QueryConnect.

QueryConnect is not available in the beta 4 release, but will be
available in the next VNC 4 release, due in the new year.  Apologies for
the confusion!

Cheers,

Wez @ RealVNC Ltd.
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RE: CPU Usage

2003-12-16 Thread James Weatherall
   Does anyone know why the VNC server uses 15-18% of the 
 CPU cycles on a few
 machines, but 75-85%
 on most of the others?  I cannot find any difference in the 
 settings.  Does
 it depend on the video card?

Yes, it can do.

Cheers,

Wez @ RealVNC Ltd.
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RE: RealVNC 4 beta

2003-12-16 Thread James Weatherall
 Another function that I'm missing is the ability to save a 
 connection. I'm
 using it to save the info of all the several servers to files 
 and put them
 in my taskbar as a shortcut. Maybe a suggestion for you is to make it
 possible to link the file extension VNC to the viewer so just 
 by double
 clicking a VNC configuration file will result in connecting 
 to the machine.

This already exists in VNC 4b4.

Cheers,

Wez @ RealVNC Ltd.
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RE: Clients get disconnected

2003-12-16 Thread James Weatherall
 That would seem to be the case for the Windows version but this is on
 Mac OS X.

The viewer, or the server?  The server is the part that needs
configuring to have a longer timeout.

Cheers,

Wez @ RealVNC Ltd.
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RE: Clients get disconnected

2003-12-16 Thread James Weatherall
 I'm running OSXVNC 1.31 on a G4 running OS X Panther. When a 
 remote user
 is inactive for about a minute they get disconnected. Can I 
 change this
 behavior?

Ignore my previous mail on this...

You'll need to look at the OSXvnc docs.  Chances are that if they
implement idle timeouts then they'll also allow them to be reconfigured
to something more sensible.

Cheers,

Wez @ RealVNC Ltd.
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*** VNC 4.0 / ZoneAlarm 4.5.530 Bug Resolution ***

2003-12-16 Thread James Weatherall
*** VNC 4.0 / ZoneAlarm 4.5.530 Bug Resolution ***

To all users of ZoneAlarm 4:

ZoneLabs have confirmed that a bug in ZoneAlarm 4.5.530 can result in
connectivity issues with certain applications, including VNC 4.0.  Their
recommended resolution is to revert to the previously-installed release
of ZoneAlarm on affected systems, and to remain with that version until
the next post-4.5.530 release of ZoneAlarm becomes available.

Regards,

The VNC Team

*** VNC 4.0 / ZoneAlarm 4.5.530 Bug Resolution ***
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RE: Mcafee Firwall Issue

2003-12-16 Thread James Weatherall
Tim,

It's possible that this is a timing issue.  If VNC starts before the
firewall then the firewall may not correctly pick up the service's
incoming connection socket and may therefore lose connections.

It may be worth asking McAfee about this - if it affects VNC then it
will probably affect many other network services.

What does the VNC tray icon say when you have rebooted and can't
reconnect?

Cheers,

Wez @ RealVNC Ltd.

 When I reboot the machine, I can not connect until I stop and 
 restart the
 service again.  It's like VNC is not registering with Mcaffe 
 firewall, or
 Mcafee firewall is not detecting the VNC service.  Ive tried 
 allowing all
 connections types, and no filter on the VNC program with no 
 luck.  The only
 time VNC shows up as active in MCFW is when I stop and 
 restart the service.
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RE: [Double-Click]

2003-12-16 Thread James Weatherall
Larry,

What sorts of thing are you clicking on when the problem occurs?

Are you clicking on things like Explorer shell icons?

 I found that if I triple-click, the double-click occurs.

What may be happening is that the first click causes a screen update
which causes a delay sufficient to prevent the double-click being
detected, and that the second and third clicks then get through
correctly and are processed as a double-click.  If that is the case then
single-clicking on an icon before you actually double-click it should
work.  If that works, we have a potential route to solving the problem.
:)

Cheers,

Wez @ RealVNC Ltd.
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RE: Resetting wallpaper problems

2003-12-17 Thread James Weatherall
Install the service-helper registry setting so that WinVNC 3.3.7 knows
who the current user is and can therefore keep the wallpaper correct.

The next release of VNC 4 re-introduces the wallpaper disabling feature
without this bug, by the way.

Cheers,

Wez @ RealVNC Ltd.
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RE: Mcafee Firwall Issue

2003-12-18 Thread James Weatherall
Sorry, I meant the try icon tooltip text.

 The icon looks normal, just waiting to connect.  No messages. 
  Is there a
 log file that I could look in to see if VNC is seeing anything on the
 server.

Which version of VNC are you running?

Setting the dependencies to include the firewall service, as suggested
by another user on the list, is probably the easiest quick-fix.

Cheers,

Wez @ RealVNC Ltd.
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RE: Mcafee Firwall Issue

2003-12-18 Thread James Weatherall
Tim,

You may find that there is already error information logged in the
Applications Event Log on your system, with WinVNC4 as the event source
name.

You can cause a log file to be generated by the following:

Remove the service with

winvnc4 -unregister -stop

Re-install the service with

winvnc4 -register -log *:file:100

Then reboot the system.

In order for this to work, there must be a TEMP directory in the root of
the system drive.  E.g. C:\TEMP.  A WinVNC4.log file will then be
generated there the next time the service starts, i.e. when the system
next boots.  The log file should include all errors  debug info.

Cheers,

Wez @ RealVNC Ltd.

 -Original Message-
 From: Tim Macklenar [mailto:[EMAIL PROTECTED] 
 Sent: 18 December 2003 13:31
 To: 'James Weatherall'; [EMAIL PROTECTED]
 Subject: RE: Mcafee Firwall Issue
 
 
 
 Im using the vnc4beta version.  Not sure I saw the dependancy firewall
 suggestion but will search again.
 
 thanks
 
 tim
 
 
 
 Thanks
 
 Tim Macklenar
 TMAC's Custom Computers
 972.529.9620
 [EMAIL PROTECTED]
 www.tmacscc.com
 
 
 
 -Original Message-
 From: James Weatherall [mailto:[EMAIL PROTECTED]
 Sent: Thursday, December 18, 2003 6:23 AM
 To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
 Subject: RE: Mcafee Firwall Issue
 
 
 Sorry, I meant the try icon tooltip text.
 
  The icon looks normal, just waiting to connect.  No messages.
   Is there a
  log file that I could look in to see if VNC is seeing 
 anything on the
  server.
 
 Which version of VNC are you running?
 
 Setting the dependencies to include the firewall service, as suggested
 by another user on the list, is probably the easiest quick-fix.
 
 Cheers,
 
 Wez @ RealVNC Ltd.
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RE: VNC for Jornada 728

2003-12-18 Thread James Weatherall
www.conduits.com used to have VNCView.exe builds for a number of CE 2.x
and 3 platforms.

Cheers,

Wez @ RealVNC Ltd.

 I would like a link to a version that works on a Jornada 720 
 or 728.  Can anyone on this list help me.  I just need a client.
 
 I wrote this email on Sunday, December 14, 2003 at 4:16:22 PM
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RE: vncserver authentication failed, too many tries

2003-12-18 Thread James Weatherall
 We are running a vncserver on HP-Unix. When we try to run the 
 vncviewer on Windows, it asks for the hostname, and then the 
 passwd. But once we enter the password it says 
 'authentication failed, too many tries'. I tried deleting the 
 .vnc directory and running the vncserver again but still it 
 didn't help. Let me know what should I do so that I can do 
 away with the Authentication problem.

Authentication failed, too many tries means that too many connection
attempts have been made that have failed due to a suitable password not
being supplied by the client.  You should simply be able to wait for 10
seconds and the server will allow you to try again.

Cheers,

Wez @ RealVNC Ltd.
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Re: Alt Key not Getting Through

2003-12-25 Thread James Weatherall
Which version of VNC Viewer are you running?

Cheers,

Wez @ RealVNC Ltd.

- Original Message - 
From: Jake Colman [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, December 24, 2003 9:09 PM
Subject: Alt Key not Getting Through


 At least for some apps, VNC seems to be eating my Alt key.  If I run the
same
 app under Exceed, I can press Alt-F, for example, to open the 'File' menu.
 But not when running under VNC.  Any suggestions?

 -- 
 Jake Colman

 Principia Partners LLCPhone: (201) 209-2467
 Harborside Financial Center Fax: (201) 946-0320
 902 Plaza Two  E-mail: [EMAIL PROTECTED]
 Jersey City, NJ 07311 www.principiapartners.com
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RE: Windows 2003

2003-12-30 Thread James Weatherall
On Mon, 29 Dec 2003, Seak, Teng-Fong wrote:

   I'm having problem with VNC and Win2003 from the very first day.  
 However, I'm pretty sure it has nothing to do with wrong password.  
 I've just tried several times but still can't make it crash.
 
   People in this list told me to try VNC4 but I don't want to for
 it's still beta version.

There are some changes in the semantics of the TCP stack under Windows 
2003 which may affect old VNC Servers.

You can install VNC 4 alongside VNC 3 in order to try it.  VNC 4b4 is also 
remarkably stable.

Cheers,

Wez @ RealVNC Ltd.
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Re: Disabling Reg Key for DisableIcon

2004-01-02 Thread James Weatherall
On Fri, 2 Jan 2004, Marvin E Barnett wrote:

 I would like to go a couple of steps further.  Are there reg settings so
 that this will run as a service but not show up in the services window?   I
 propose the same question where the vnc.exe does not show up in the task
 manager?  Has this been implemented and if so can you please let me know the
 reg keys to add.
 
 Simply setting:
 HKLM\SOFTWARE\ORL\winvnc3\defaultAllowShutdown (DWORD) to 0 does not do what
 I am actually asking.  I have been able to stop the service using w2k when
 this value has been set to 0.

AllowShutdown will prevent non-Administrator users from shutting down the 
server.  You must have been running as an Administrator when you tried it.

There have been no legitimate reasons suggested for wanting to 
hide the tray icon under NT-based platforms, which is why it is not a 
feature.

Cheers,

Wez @ RealVNC Ltd.
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Re: FW: V 3.3.7 on Windows (2k/xp pro) crashes and won't restart

2004-01-06 Thread James Weatherall
Brian,

I would recommend an upgrade to VNC 4b4, which won't display a dialog
requiring user interaction if it crashes and, more importantly, will
probably not crash in the first place...

Cheers,

-- 
James Weatherall [EMAIL PROTECTED]
RealVNC Ltd.

On Sat, 2004-01-03 at 18:34, [EMAIL PROTECTED] wrote:
 Brian Greul
 Texas Shirt Company
 www.txshirts.com
 713-802-0369 / 713-861-6261 (fax)
 
   -Original Message-
  From:   Brian Greul
  Sent:   Saturday, January 03, 2004 12:34 PM
  To: '[EMAIL PROTECTED]'
  Subject:V 3.3.7 on Windows (2k/xp pro) crashes and won't restart
 
  Hi,
I'm wondering if anyone else has seen this happen?
 
  Problem: VNC crash and does not close preventing a restart.
 
  Symptom:
 
  1. VNC runs
  2. Clients can connect/disconnect
  3. At some point a problem occurs.  The message text is always the
  same.  VNC crashes, a dialog box (stop) is displayed with a message
  about a c++ library.
  - At this point the dialog box will not close until local activity
  occurs.
  - You cannot remotely stop/start the VNC service because of this.
 
  I'm not so concerned about VNC crashing.  Everything in Windows
  eventually crashes.  However, it is frustrating that when installed in
  server mode and running as a service it continues to require
  desktop interaction.  Most likely it is posting into a fatal error
  message and code is missing that would skip over this if either a) not
  in debug, or b) installed as a service, or C) option to display fatal
  error message is turned off (currently option is not available).
 
  This behavior is pervasive across Window 2000 pro, Server, Advanced
  Server, and Windows XP Pro.Some events that seem to lead up to
  this are:
  - Loss of connection (i.e. network connection issue) causing session
  to be closed
  - Copy of large amount of data to/from clipboard.
  - Large quantity of successive screen updates.
 
 
  My ideal solution is to surpess the dialog box when VNC crashes.
 
  Any ideas?
  Thanks,
 
  Brian Greul
  Texas Shirt Company
  www.txshirts.com
  713-802-0369 / 713-861-6261 (fax)
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RE: Windows 2003

2004-01-06 Thread James Weatherall
Which version of VNC server are you running?

Cheers,

Wez @ RealVNC Ltd.


On Tue, 2004-01-06 at 16:14, Agle, Matthew wrote:
 I have seen this in W2003 test servers that I am running...

 On Mon, 2003-12-29 at 05:48, ListGetterRyan wrote:
  Anyone have any problems getting VNC to stay running in Windows 2003? It
  loads up on boot but then if the wrong password is given the service
  crashes.
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Re: MultiVNC (multiple monitor support)

2004-01-06 Thread James Weatherall
Judge,

VNC 4b4 already supports multiple monitors.

Cheers,

Wez @ RealVNC Ltd.

On Tue, 2004-01-06 at 16:04, Judge Maygarden wrote:
 Does anyone know where I can get a copyt of Jay Freeman's MultiVNC source 
 distribution?  His ftp site (ftp://ftp.saurik.com/pub/vnc/MultiVNC-0.0.1.src.zip) 
 seems to be down.  Also, is anyone else working on multi-monitor support for VNC?
  
 Judge Maygarden
 [EMAIL PROTECTED]
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RE: Windows 2003

2004-01-06 Thread James Weatherall
Ryan,

The most likely cause is a full Application Event Log, which will cause
VNC Server 4 to exit when it discovers it can't log the current
connection details.

Can you verify that the Application Event Log is set to delete old
entries as required?

Cheers,

Wez @ RealVNC Ltd.

On Tue, 2004-01-06 at 17:22, ListGetterRyan wrote:
 Yes, I am still seeing this problem. It recurs for me using RealVNC v3 and
 b4, as well as the latest UltraVNC. Runs fine on my other w2k3 boxes, just
 doesn't like the database server for some reason (mysql, ms-sql, symantec
 antivirus server). 
 
 I've set the vnc service to restart after failing, and after a reboot it
 will work for a few connects but then once it starts crashing it seems to
 take a left-turn into hell...
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RE: Poll Full Screen in beta 4.0b4 ?

2004-01-06 Thread James Weatherall
Leonard,

The equivalent setting to Poll Full Screen is to un-tick Use Hooks on
the Hooks property page.

Cheers,

Wez @ RealVNC Ltd.

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Leonard Jenkins
 Sent: 05 January 2004 00:27
 To: [EMAIL PROTECTED]
 Subject: Poll Full Screen in beta 4.0b4 ?
 
 
 Does anybody know where this option has gone to
 in realvnc beta 4.0 ?
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RE: Connection closes

2004-01-06 Thread James Weatherall
Could be a dodgy firewall, dodgy network connection, or just that the
VNC server has a very short idle timeout configured!

Cheers,

Wez @ RealVNC Ltd.

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of T. Valent
 Sent: 22 December 2003 09:55
 To: [EMAIL PROTECTED]
 Subject: Connection closes
 
 
 What reasons can it have, if clients close the connection to 
 the server,
 within 1-5 seconds after a successful password verification? 
 Sometimes I can
 even move the mouse for a couple of seconds, then the client 
 dies with no
 error message.
 
 This problem occurs with some Real-VNC Servers and any client 
 from any host
 that connects, therefore I am quite sure this is a server issue.
 
 -- 
 Regards,
 T.
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RE: Win2k to Win2k connection freezes/crashes

2004-01-07 Thread James Weatherall
Mike,

This sounds like a problem with your network setup at the viewer end
(assuming it is the viewer computer that is encountering problems?)

Cheers,

Wez @ RealVNC Ltd.

---
Is there anything I can do to stop the connection from crashing and from

reseting the servers IP address? Thanks
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RE: Connection closes

2004-01-07 Thread James Weatherall
When you say that this occurs with 2 out of 10 hosts only, do you mean
that two machines have this behaviour when you run the viewer on them,
or when you run the server on them?

Wez @ RealVNC Ltd.

---

 Could be a dodgy firewall, dodgy network connection, or just that the 
 VNC server has a very short idle timeout configured!

I can exclude all these possibilities. I am the admin of this network
and I can reach different hostst in this network easily and I have
stable connections to them. The problem just occurs with 2 out of 10
hosts. It also occurs, if the VNC-session is being opened using the LAN
only (host3 connects to host4, no WAN connection there). In this case
there's no firewall or dodgy network connection.

With the timeout, I am not sure, but I doubt that this can be the
reason, because I'm running a default installation there and I did not
modify anything.
 
-- 
Regards,
T.
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RE: Windows 2003

2004-01-07 Thread James Weatherall
Ryan,

I'd be very surprised if that was the cause, but it can sometimes be
hard to tell with Windows.  If possible, clearing the security log and
then trying making some connections would be a helpful diagnostic.  Do
you get any WinVNC4 error messages logged in the Applications Event Log
when it stops?

Cheers,

Wez @ RealVNC Ltd.


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of ListGetterRyan
Sent: 06 January 2004 18:06
To: [EMAIL PROTECTED]
Subject: RE: Windows 2003


The application log is only 25% full. But the security log is maxxed at
16MB
- would that do it? All logs are set to overwrite old events as
needed...

-
r

-Original Message-
From: James Weatherall [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, January 06, 2004 9:01 AM
To: ListGetterRyan
Cc: [EMAIL PROTECTED]
Subject: RE: Windows 2003


Ryan,

The most likely cause is a full Application Event Log, which will cause
VNC Server 4 to exit when it discovers it can't log the current
connection details.

Can you verify that the Application Event Log is set to delete old
entries as required?

Cheers,

Wez @ RealVNC Ltd.

On Tue, 2004-01-06 at 17:22, ListGetterRyan wrote:
 Yes, I am still seeing this problem. It recurs for me using RealVNC v3
 and b4, as well as the latest UltraVNC. Runs fine on my other w2k3 
 boxes, just doesn't like the database server for some reason (mysql, 
 ms-sql, symantec antivirus server).
 
 I've set the vnc service to restart after failing, and after a reboot
 it will work for a few connects but then once it starts crashing it 
 seems to take a left-turn into hell...
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RE: VNC 4.0b4 bugs..

2004-01-07 Thread James Weatherall
Jerry,

Any further feedback on this?  Did it turn out to be a window manager
issue as previously suggested?

Cheers,

Wez @ RealVNC Ltd.

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Jerry McBride
Sent: 21 December 2003 00:56
To: [EMAIL PROTECTED]
Subject: VNC 4.0b4 bugs..


I've got some problems with the 4.0b4 linux binaries off the RealVNC
website.

1-First show stopper is that the vncviewer popup does not forward the f8
key. 
Real PITA.

2-Setting the desired menukey on the command line effectively disables
the 
popup. Using menukey=insert your key completely disables the popup...
yuk.

3-Loading vnc.so crashes the server computer when a vnc client logs into
it... 
real yuk.

4-Touching anykey while vncviewer popup is active is supposed to dismiss
the 
popup... it doesn't. You've got to click on the dismiss buton...

Perhaps the viewer isn't detecting keystrokes like it's expected to.



-- 


**
 Registered Linux User Number 185956
  http://groups.google.com/groups?hl=ensafe=offgroup=linux
 Join me in chat at #linux-users on irc.freenode.net This
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RE: Problem with Right Shift and Terminal Server Client

2004-01-07 Thread James Weatherall
Greg,

The uMapType change you suggest can't possibly work - uMapType=0 maps
from virtual keycode to scancode, while uMapType=3 maps from scancode to
virtual keycode.  MapVirtualKey is used in the VNC 4 codebase purely to
fake a scancode to associate with keyboard events, so that DOS prompts
and other legacy applications can be used via VNC.

You may have better luck running RDP2VNC to access terminal servers.

Cheers,

Wez @ RealVNC Ltd.


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Greg Breland
Sent: 19 December 2003 21:31
To: Tight VNC
Cc: RealVNC
Subject: Problem with Right Shift and Terminal Server Client


I am having problems with my right shift key when connecting to my Win2K
box from my RH8 box using TightVNC 1.2.9 or RealVNC 4.0 client in
combination with Terminal Server Client for Win2K.

The shift key works fine directly on the Win2K box, however if I think
Terminal into a Terminal Server of any sort (Win2K, WinXP, Win3K) the
right shift key no longer responds.

I have dug through the code and I think it might have something to do
with Terminal Server doing something odd when grabbing keystokes and the
fact that VNC fakes keyboard output in Win95 mode.  Specifically, I
think using uMapType = 3 instead of uMapType = 0 for the MapVirtualKey()
call in vncKeymap.cpp might fix the problem since it will preserve
right/left hand key notation.  I don't have a Windows development system
setup, so I can't try it.

So here is what I would like to request.

1) Can someone please verify that this is a problem and not my setup. 
Can you VNC into a box and then use Terminal Services to another box?  I
can even provide a Terminal Box on the Internet to test with if needed.

2) Any thoughts about changing the uMapType mode if the VNC server is
being run on a Win2K/3K/XP box?  Any chance this could be the problem?

Greg Breland
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RE: Problems with VNC and USB mouse

2004-01-07 Thread James Weatherall
Guys,

Are you running any special mouse-handling software on the problem
machines?

Do you see the problem if you take the same mouse and try it with a
different machine?

Is the mouse described at the viewer or server machine?

Cheers,

Wez @ RealVNC Ltd.

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mark Hauchwitz
Sent: 16 December 2003 22:50
To: 'Ourense Galicia'; [EMAIL PROTECTED]
Subject: RE: Problems with VNC and USB mouse


I exactly know what you're talking about, I'm having the same problems
and no solution yet.

VNC is configured correctly, and there is neither the Alt nor the Ctrl
key locked. Mouse clicks only work within the taskbar, every other
window loses the focus if you click on it and basically no mouse click
works.

I experienced that sometimes a right click immediately followed by a
left click temporarily solves the problem, but that's not a work-around.

The problem occurred after I installed a new USB wireless mouse, but
since I'm 5000 miles away from that pc now, I can't verify that it's the
mouse by reinstalling the old one/another one.

I'm also having the same problem with UltraVNC.

Mark.

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Ourense Galicia
Sent: Monday, December 15, 2003 6:17 AM
To: [EMAIL PROTECTED]
Subject: Problems with VNC and USB mouse

Hello,

When I open a remote connection to my windows XP the
mouse don't work, I can move it around the screen but
I can't click on any icon or button

I use an optical, wireless, USB mouse

Thanks in advance

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RE: Get user approval before taking control, for each connection

2004-01-07 Thread James Weatherall
David,

That depends on which version you are using.

VNC 3.3.7 includes the QueryConnect option, which allows the user to be
prompted to accept connections.

VNC 4.0 Beta 4 does not yet implement QueryConnect, but the next VNC 4.0
release will.

Cheers,

Wez @ RealVNC Ltd.


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of cec bcrepi
Sent: 07 January 2004 13:51
To: '[EMAIL PROTECTED]'
Subject: Get user approval before taking control, for each connection


Hi everyone, 

When I take control on a Win98/2000/NT PC using the VNC, I want that the
user will give me his approval to do so, for each connection.

I am a new user in VNC and I read the documentation carefully.  I didn't
see any details about such an option.

Does any one know if it's possible to do with VNC ?  If not, can you
recommend on another freeware/shareware application with such option in
Windows 98  2000/NT environment ?

Thanks a lot for your help, 

David.
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RE: Connection closes

2004-01-07 Thread James Weatherall
Are you sure that you are running service-mode servers on the two
problem machines, rather than connecting to app-mode instances?  Have
you restarted the problem machines and seen the problem continue?  Does
either machine have a screen-saver enabled?

Cheers,

Wez @ RealVNC Ltd.

-Original Message-
From: T. Valent [mailto:[EMAIL PROTECTED] 
Sent: 07 January 2004 16:06
To: 'James Weatherall'; [EMAIL PROTECTED]
Subject: RE: Connection closes


 When you say that this occurs with 2 out of 10 hosts only, do you mean

 that two machines have this behaviour when you run the viewer on them,

 or when you run the server on them?

When I run the server on them. All 10 hosts have the VNC-server started
as service. On two of them, the problem (the remote viewer just gets
closed without any notification, sometimes even after I have been able
to see the screen for a couple of seconds and even been able to move the
mouse for a second or so) occurs. It doesn't matter from which host I
start the viewer.

-- 
Regards,
T.
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RE: RE Dialup Internet VNC Use

2004-01-07 Thread James Weatherall
The current VNC releases are designed to operate over TCP/IP.  If you
can set up a TCP/IP connection between the two machines, via dial-up
(perhaps using PPP, for example) then you should be able to use VNC over
the resulting connection.

Cheers,

Wez @ RealVNC Ltd.


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Higgins, Jim
Sent: 07 January 2004 17:33
To: '[EMAIL PROTECTED]'
Subject: RE Dialup Internet VNC Use


Can the VNC application be used for dial-up internet access to a remote
PC with the Server loaded on the remote?


Jim Higgins 
Senior Systems Engineer 
ADC-Broadband Infrastructure and Access Group
630 Plaza Drive
Suite 100
Highlands Ranch, CO 80129
Tel: 720-344-6272
Fax: 720-344-6286
[EMAIL PROTECTED]

Learn about ADC - The Broadband   Company at www.adc.com
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RE: HELP INSTALLING REALNVC SOFTWARE

2004-01-07 Thread James Weatherall
Sharon,

You need to install VNC Server on her machine, and VNC Viewer on yours.
You then need to find her IP address (it will be displayed by the VNC
Server tray icon) and specify that to the VNC Viewer in order to connect
to her machine.  You will also need to specify a password for the VNC
Server.

Cheers,

Wez @ RealVNC Ltd.

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Pugrox
Sent: 07 January 2004 18:11
To: [EMAIL PROTECTED]
Subject: HELP INSTALLING REALNVC SOFTWARE


Hi,

I'm an at home personal computer user trying to help my almost blind
mother with her computer problems and she is in a city 50 miles away.  I
was hoping to install this software and be able to help her from my home
computer because I can't always get to her place when she needs help.
Can some explain to me in plain English how to set up this program.  For
example, I'm not sure what to put for Host, is it my IP address or her
IP address.  Also, how to fill out the client info.  Please HELP.

Thanks, Sharon
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Re: Various issues about copy/paste between Xvnc and Win2K vncviewer

2004-01-07 Thread James Weatherall
Lionel,

You should use Xvnc 4b4 and remember to run vncconfig in the Xvnc
session in order for the clipboard to work.

Cheers,

Wez @ RealVNC Ltd.

On Wed, 2004-01-07 at 22:49, Lionel Ulmer wrote:
 Hi all,
 
 Just wondering if anyone had the same issues than me :
 
  - with Xvnc 3.3.x and either vncviewer 3.3.x or 4.0b4, copy paste works
fine except for copy / paste from GTK 1.x / 2.x apps. Basically, if I
select something in an xterm, I can 'Ctrl-V' it in Windows. If I do the
same in the text widget of a Gtk application, I can properly paste it in,
for example, emacs or an xterm, but it won't change the Windows clipboard
(ie I need to copy from Gtk, paste to emacs, re-copy and the paste in
Windows).
 
This may have something to do that in X, AFAIK, there are two selection
buffers (primary and clipboard) and maybe Gtk only update one of them and
VNC uses the other. Did not investigate more yet by looking at the Gtk
code.

  - by testing Xvnc 4.0b4 + XFree 4.3.0, copy paste between Xvnc and
vncviewer (whatever the version) does not work at all, be it for standard
of Gtk apps (but there, keyboard works perfectly, even my French AZERTY
one :-) ).
 
 So I am wondering what I could do to help debugging this (or how the
 clipboard handling is done in the VNC code for me to debug this a bit :-) ).
 
 Thanks,
Lionel
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RE: Keyboard/Mouse Lock?

2004-01-08 Thread James Weatherall
Judge,

Yes, VNC 3.3.7 supports disabling of the server's keyboard and mouse while a
connection is active, as will the next VNC 4.0 release.

Cheers,

Wez @ RealVNC Ltd.


 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Judge Maygarden
 Sent: 08 January 2004 19:50
 To: [EMAIL PROTECTED]
 Subject: Keyboard/Mouse Lock?
 
 
 Does any version of VNC support disabling the server's mouse 
 and keyboard?
  
 Judge Maygarden
 [EMAIL PROTECTED]
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