I see ksh –space- cd –space- the script file. Perhaps you should not include
the “cd”?
On my Windows (I don’t want to fire up a Linux or Sun vm/machine), this returns
that the FILE “cd” was not found as would be expected.
Why don’t you execute the shell script with a direct path
Hi Fred,
According to Cygwin you would need a -c to tell ksh that the argument is a
command and not a file.
Cheers
Ben
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: October-23-13 21:39
To:
specified a code for server information that was not recognized. Verify
that the #define
statements in the include file ar.h have a list of all valid codes that can
be specified.
Yup. Verified. The 8.1 ar.h does not have a list of valid codes J
Ben Chernys
Senior Software Architect
:40 AM, Ben Chernys ben.cher...@softwaretoolhouse.com
wrote:
**
I just got the following errors with the 8.1 API against an 8.1 server
(VERSION = 8.1.00 201301251157)
ARGetServerInfo == 2, 123, Unrecognized server information tag 358
ARGetServerInfo == 2, 123, Unrecognized server information
AM, Ben Chernys
ben.cher...@softwaretoolhouse.com wrote:
**
ARGetServerInfo
J Ben
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: October-18-13 14:15
To: arslist@ARSLIST.ORG
Subject: Re: A bit of Friday humour in BMC's Error
: A bit of Friday humour in BMC's Error messages
**
Sorrycan't help you then...I don't know the C API, just the Java one :(
On Fri, Oct 18, 2013 at 11:11 AM, Ben Chernys
ben.cher...@softwaretoolhouse.com wrote:
**
Yes.
Ben
From: Action Request System discussion list(ARSList
versions to see what fields were added or changed and what forms
were added.
For the free ITSM Forms and Fields spreadsheet, please go to
www.softwaretoolhouse.com and Click Freebies.
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile
and then migrate the data from 5 to 8.
Should you wish to clean this data or reorganize categorizations this is
possible during the migration.
Please contact me off-list if interested in pursuing this option further.
Cheers
Ben Chernys
Senior Software Architect
logoSthInc-sm
Canada
customized fields and forms as well.
Cheers
Ben Chernys
Senior Software Architect
logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email: Ben.Chernys_AT_softwaretoolhouse.com
Web: http://www.softwaretoolhouse.com
with only a few items in the request block.
Ben Chernys
Senior Software Architect
logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email: Ben.Chernys_AT_softwaretoolhouse.com
Web: http://www.softwaretoolhouse.com/ www.softwaretoolhouse.com
We
errors are very broad and needs very deep level investigation.
Best Regards,
Kiran
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ben Chernys
Sent: Monday, June 10, 2013 5:09 PM
To: arslist@ARSLIST.ORG
Subject: Odd 93 timeout behaviour in 8.1.0
causing the issue,
it is a behaviour change in 8.1
Cheers
Ben
From: Ben Chernys [mailto:ben.cher...@softwaretoolhouse.com]
Sent: June-11-13 00:17
To: 'arslist@ARSLIST.ORG'
Subject: RE: Odd 93 timeout behaviour in 8.1.0
Hi Steve,
Thanks you've given me a good hint.
I only read
that's giving you a headache.
I threw together a quick script to iterate through them and 209 - Get DB
Free Space took a while. Outside of that everything came back pretty darn
fast.
On Mon, Jun 10, 2013 at 4:38 AM, Ben Chernys
ben.cher...@softwaretoolhouse.com wrote:
**
Hi Folks
I would recommend Java Systems Solutions SSO product. I am sure the people
there will get you up and running in short order J
http://www.javasystemsolutions.com/
Cheers
Ben Chernys
Senior Software Architect
logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1
this.
Just curious. Has anyone dealt with this? Or communicated with BMC on
this? I suppose I should raise a BMC ticket but I generally do not do this
unless a customer has asked (and paid) me to do so J
Ben Chernys
Senior Software Architect
logoSthInc-sm
Canada / Deutschland
Mobile
their original forms to get around this.
Just curious. Has anyone dealt with this? Or communicated with BMC
on this? I suppose I should raise a BMC ticket but I generally do not
do this unless a customer has asked (and paid) me to do so J
Ben Chernys
Senior Software Architect
logoSthInc
ways some tables are used and the fact that very little is
documented.
'Nuff said on the matter.
Cheers
Ben Chernys
www.softwaretoolhouse.com
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of J Lander
Sent: May-16-13 06
about
would be around 15 minutes.
From one of our customers:
I recommend Meta-Update for all those who want the flexibility of a
scripting language to handle bulk ARS data.
For a trial or presentation, please contact us.
Cheers
Ben Chernys
Senior Software Architect
logoSthInc-sm
, please contact me directly.
Cheers
Ben Chernys
Senior Software Architect
logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email: Ben.Chernys_AT_softwaretoolhouse.com
Web: http://www.softwaretoolhouse.com/ www.softwaretoolhouse.com
We
) in a convenient spreadsheet.
Check out Freebies on our web site: www.softwaretoolhouse.com
Cheers
Ben Chernys
Senior Software Architect
logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email:mailto:Ben.Chernys_AT_softwaretoolhouse.com
It doesn't look like much has changed David (other than the email signature
and the email address) J
Cheers
Ben
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Easter
Sent: April-08-13 17:06
To: arslist@ARSLIST.ORG
Subject: Re: SRM
with the installation?
~ Nathan
On Tue, Apr 2, 2013 at 1:03 AM, Ben Chernys
ben.cher...@softwaretoolhouse.com wrote:
**
You need to follow the installation instructions - exactly. I got caught by
this too.
Change the limits as specified, but your real cause of error is not
modifying
arserverd 390604 arserverd
arserverd 390619 arserverd
arserverd 390620 arserverd
arserverd 390621 arserverd
. . .
arserverd 390694 arserverd
arserverd 390695 arserverd
##
Cheers
Ben Chernys
Senior Software Architect
logoSthInc-sm
Another +1 for Europe (the real one J) But I expect BMC would balk at that!
And there's certainly no green coloured beer in Ireland though plenty of
Guinness. I have drunk green coloured beer on St Pattie's day in Calgary,
and Calgary has a whole slew of Irish pubs.
We do have a small
the web site or contact us.
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email: Ben.Chernys_AT_softwaretoolhouse.com
Web: http://www.softwaretoolhouse.com
the
appropriate values in the server information variables.
Meta-Update can do either option, can generate log file names as desired,
and can be fired by cron or at.
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329
data automation. Using a language Remedy folks speak
of forms and fields, and not the language of programming, powerful data
automations can be built quickly, securely, in short order.
For more information, check out our website: www.softwaretoolhouse.com
Cheers
Ben Chernys
Senior Software
Our free Diary Editor will allow you to do this. Meta-Update can also do
this in an automated way.
Cheers
Ben Chernys
Senior Software Architect
Canada / Deutschland
Mobile: +49 171 380 2329 GMT + 1 + [ DST ]
Email: Ben.Chernys_AT_softwaretoolhouse.com
Web
http://en.wikipedia.org/wiki/IEEE_floating_point
Cheers
Ben
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: January-23-13 00:36
To: arslist@ARSLIST.ORG
Subject: Re: Real number fields and the
' != 'DB.wFId'
// Action Set Field 'wTmpId' = Qry wSch '1' = $1$
// Action Set Field 'wDryId' = field wFlbl changed from +
$wTmpId$ + to + $wFid$
// Action Set Field 'wTmpId' = $NULL$
Cheers
Ben
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
in functionality or capacities.
Please contact us if you have any questions, want more information, a demo,
or a trial.
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email
. A script for this would be a matter of a few minutes.
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email:mailto:Ben.Chernys_AT_softwaretoolhouse.com
available with the spreadsheet for greps and other slices.
For the free ITSM 7.6.04, please go to www.softwaretoolhouse.com and Click
Freebies. Note that 8.0.0 is also available in that area.
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
in an effort to
reduce the probability of the same set of errors occurring.
Enjoyed the article(s).
Enjoy the holidays and „Guten Rutsch!“
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email
.
Cheers
Ben Chernys
Web: http://www.softwaretoolhouse.com/ www.softwaretoolhouse.com
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: December-04-12 16:55
To: arslist
are correct that the API should use the NULL but you can’t always rely on
other people to program the same way
Fred
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ben Chernys
Sent: Tuesday, December 04, 2012 10:12 AM
To: arslist@ARSLIST.ORG
Subject
the distribution, or would like trial
licenses, please contact us!
Kind regards,
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email:mailto:Ben.Chernys_AT_softwaretoolhouse.com
Don't forget that Meta-Update is used to migrate data especially when data has
changed structures significantly as it has from 7.0.1 to 8.0.0. As well, we
offer a fixed price data migration which includes all foundation data and all
transaction data as well as all customised data.
Cheers
Ben
to non-swappable. My
ITSM performance is good.
Just curious why you have 15Gb? Seems an odd amount of memory. Cards are
usually 4Gb.
Cheers
Ben
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST
64 bit dates are now there though most code including ARS (and yes,
Meta-Update J) doesn't use it yet. It'll be similar to y2k because
although the functions will have changed, stored data will need be converted
from 32 to 64 bits.
Cheers
Ben
www.softwaretoolhouse.com
From: Action
We found this behaviour in server groups in this release.
Simply issue an arsignal -r on each of the non-admin servers.
Cheers
Ben Chernys
www.softwaretoolhouse.com
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of W Scott Russell
Sent
It is as I said to you privately. The real address will be volk.bu...@abc.com.
Do not reverse the e and u (as you did below). Any umlaut (in German and not
in French) is translated to an email by removing the umlaut and appending an
‘e’.
Ben
www.softwaretoolhouse.com
From: Action
but with Meta-Schema you can specify
the locale you're interested in and it does it through the API.
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email
.
select * from vui
where schemaId = '990'
Shows me all the data for HPD:Help Desk (990) but nothing that could be
construed as Alias information.
Where do I go from here?
On Sep 14, 2012, at 07:14 AM, Ben Chernys
ben.cher...@softwaretoolhouse.com wrote:
The alias name is quite ugly to get
a look at
http://www.softwaretoolhouse.com www.softwaretoolhouse.com .
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email:mailto:Ben.Chernys_AT_softwaretoolhouse.com Ben.Chernys _AT_
The code (arserverd) know the database it's on and generates the appropriate
SQL.
Oracle has an equivalent so it's not much code to handle it the same way -
though indeed it could be handled in an entirely different way. Developers
choice as usual.
That being said, I saw an interesting bug in
and adds a record count
for some table types.
The distribution can be unzipped on any client machine. Deleting the files is
the uninstall procedure.
Trials are free and include all bundled utilities: Meta-Update, Query, Schema,
Delete.
Cheers
Ben Chernys
Senior Software Architect
No database that I know of :) The flat file database was dropped some time
ago. I expect it would not have worked on it.
View Names can be different in different databases and are given by the
ViewName column of arschema (since 7.1). For an algorithm to get the view
names prior to 7.1
Meta-Update can use any delimiter and will log every invocation.
Meta-Update can also move the files once imported.
For more information, please feel free to contact me on +1 403 240 4377 (MDT
/ GMT -6)
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada
Meta-Update - running entirely through the API - has a rich facility for
retrieving attachments to the file system. Attachments can be named anything
at all in an automated way and can also be processed if needed. See
www.softwaretoolhouse.com for more info.
Cheers
Ben Chernys
Senior
the Clarify Support staff were working with their open tasks, tickets on
ITSM. All historical data was transferred as well.
For more information or trial licenses, please contact us.
Ben Chernys
Senior Software Architect
Canada / Deutschland
Mobile: +1 403 240 4377 GMT - 7
Email
$)
Update = WL
Assign = asg
[asg]
Attach1 = $NULL$
Attach2 = $NULL$
Attach3 = $NULL$
Trial licenses are free and fully functional. Note that I have not verified
the field names above.
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada
available separately from the full Meta-Update package.
But for now, the easiest way to try them out is a free trial license.
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email
Amen. I do this all the time on all platforms.
Ben
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: August-01-12 16:29
To: arslist@ARSLIST.ORG
Subject: Re: Timeout in Remedy - ARS 7.1
Personally
(an hour) is generally enough to get you going.
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email:mailto:Ben.Chernys_AT_softwaretoolhouse.com
Ben.Chernys_AT_softwaretoolhouse.com
Web
It's the same identical API call for any type of form. Meta-Update does it
no problem.
Ben Chernys
Senior Software Architect
Canada / Deutschland
Mobile: +49 171 380 2329 GMT + 1 + [ DST ]
Email: Ben.Chernys_AT_softwaretoolhouse.com
Web: www.softwaretoolhouse.com
Check
Hi Misi,
The Request Id will be valid. Just a Join request id. Ie. The char value
xxx|yyy|zzz and generally 255 (or 254) in length.
The error is strange. Remember that ARLoadARQualifierStruct() expects field
labels - in the default or C locale (unless you set the local) between ticks -
or
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email:mailto:Ben.Chernys_AT_softwaretoolhouse.com
Ben.Chernys_AT_softwaretoolhouse.com
Web: http://www.softwaretoolhouse.com
any other apps that you know of do that
(Crystal, SAP, etc)?
- Original Message -
From: Ben Chernys ben.cher...@softwaretoolhouse.com
To: arslist@ARSLIST.ORG
Sent: Wednesday, June 27, 2012 4:51:20 AM
Subject: Re: Next ARS version
In any software, the version number is not decided on any
Hi Howard,
Congratulations to you, your son, and family. Welcome back!
Ben Chernys
www.softwaretoolhouse.com
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: June-21-12 21:21
To: arslist
the ticket to close
it. I work directly with the HPD:Help Desk and have only briefly
experimented with HPD:IncidentInterface_Create and found it's easier to do
what needs doing on the form directly.
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
what it did (and capture client logs if desired).
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email: Ben.Chernys_AT_softwaretoolhouse.com
Web: http://www.softwaretoolhouse.com
Hi Jason,
A big Thank You! We're working on a new idlog facility and are now
beginning work on encrypting the passwords for the ARS sign-on - not as easy
as one might think!
Cheers
Ben
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of
in a trial (which will effect your changes - just
specify both your production and development servers on the trial form),
then please contact me off-list.
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1
- and it will take you
significantly more effort. With Meta-Update, you can concentrate on what
you need to do: translate and move data.
Cheers
Ben Chernys
Senior Software Architect
Canada / Deutschland
Mobile: +49 171 380 2329 GMT + 1 + [ DST ]
Email
script (available).
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email:mailto:Ben.Chernys_AT_softwaretoolhouse.com
Ben.Chernys_AT_softwaretoolhouse.com
Web: http
the approval server depends on this form. So we need to fix this
data.
Sorry for the long post... but just wanted to be more clear..
Joe
From: Ben Chernys mailto:ben.cher...@softwaretoolhouse.com
Sent: Monday, May 07, 2012 1:53 PM
Newsgroups: public.remedy.arsystem.general
To: arslist
in any
format at all :)
Cheers
Ben Chernys
Senior Software Architect
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email: Ben.Chernys_AT_softwaretoolhouse.com
Web: www.softwaretoolhouse.com
Check out Software Tool House's free Diary Editor and out Freebies
has 50+ groups.. I need to know what are the qualifying groups
that need to be present configured for a user in PPG..
Joe
-Original Message-
From: Ben Chernys
Sent: Monday, May 07, 2012 3:17 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Remedy 7.6.04
.
This allows you to concentrate on what you need updated rather than develop
an API program and maintain that program. With Meta-Update the efforts
involved are reduced by an order of magnitude.
For more information or a trial license contact us.
Ben Chernys
Senior Software Architect
with the count.
Cheers
Ben Chernys
Senior Software Architect
Canada / Deutschland
Mobile: +49 171 380 2329 GMT + 1 + [ DST ]
Email: Ben.Chernys_AT_softwaretoolhouse.com
Web: www.softwaretoolhouse.com
Check out Software Tool House's free Diary Editor and out Freebies
Section
Hi Sagar
Read up on AREA Plugins.
Ben Chernys
Senior Software Architect
Canada / Deutschland
Mobile: +49 171 380 2329 GMT + 1 + [ DST ]
Email: Ben.Chernys_AT_softwaretoolhouse.com
Web: www.softwaretoolhouse.com
Check out Software Tool House's free Diary Editor and out
Congrats to you and your son. Hope to see you back on the list in a working
capacity and your son too. I know the hope of one's children taking over
one's work :) You've done well with your son (credit must be shared between
you and your son) !
Cheers
Ben Chernys
www.softwaretoolhouse.com
changes.
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email: Ben.Chernys_AT_softwaretoolhouse.com
Web: http://www.softwaretoolhouse.com/ www.softwaretoolhouse.com
Check out Software
licenses are fully functional and free.
Want to learn more? Check out www.softwaretoolhouse.com
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland / Germany
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email
Hi Howard
Both sad and uplifting news. Congratulations on both your parenting and your
son's upbringing. Both are good examples. Good luck to both of you. Hope to
hear from you soon that you are back on the arslist with some more non-Remedy,
but eagerly awaited news.
All the best.
Ben
or set.
With Meta-Update, development savings over staging forms etc. are in the
order of magnitude scale.
Cheers
Ben Chernys
Senior Software Architect
Canada / Deutschland / Germany
Mobile: +49 171 380 2329 GMT + 1 + [ DST ]
Email: Ben.Chernys_AT_softwaretoolhouse.com
Web
(not checked in 7.6.03, 04) where some Person CIs were
doubled or not there.
Cheers
Ben
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Canada / Deutschland / Germany
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email:mailto:Ben.Chernys_AT_softwaretoolhouse.com
is designed to allow
data automations across different structures.
For more information, or a trial license, please see www.softwaretoolhouse.com
Cheers
Ben Chernys
Senior Software Architect
Software Tool House Inc.
Canada / Deutschlan
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email
Fred. You are correct. It is ARS that keeps data with x’0a’ only on all
databases and all platforms.
Not sure what happens if you try to force in an x’0d’ through the API (if it
will be dropped or not).
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Of-course, any bulk data operation can be done with a simple Meta-Update
script. No server changes or workflow needed at all. No programming skills
needed at all.
Cheers
Ben Chernys
Senior Software Architect
Software Tool House Inc.
Canada / Deutschland / Germany
Mobile: +49 171
directly or through the Data Management
Tool.
Cheers
Ben Chernys
Senior Software Architect
Software Tool House Inc.
Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email:mailto:Ben.Chernys_AT_softwaretoolhouse.com Ben.Chernys _AT_
softwaretoolhouse.com
Web
would try to generalise this (of-course) but if you only needed the set of
numbers you gave, you could add the integer fields to the Help Desk and do it
in workflow. Of course to set older tickets you would still need to process
the audit log.
Cheers
Ben
Ben Chernys
Senior Software
into the correct format.
Since 7.1, ARS enforces the group list fields syntax so that %;x;% will
work.
Cheers
Ben Chernys
http://www.softwaretoolhouse.com www.softwaretoolhouse.com
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg
server, please request a Meta-Update trial.
We sincerely hope you use and this spreadsheet.
Cheers
Ben Chernys
Senior Software Architect
Description: Description: logoSthInc-sm
Canada / Deutschland / Germany
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email
You will note my earlier post about the fact that a Get Multiple Entries
sometimes returned a field id of 0 with a value of NULL for a display only
field set (only sometimes) by a Get filter on the TMS:Task form. I was
seeing this behaviour on ITSM 7.6 or ARS 7.5.
Is the SIGSEGV a manifestation
, work logs
etc applied.
Total effort: 2 days writing the script; 2 days on-site; 2 days support.
Problem solved.
Cheers
Ben Chernys
Senior Software Architect
Software Tool House Inc.
Canada / Deutschland / Germany
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email: Ben.Chernys
. There are duplicates as well as fields not in view.
Meta-Schema is bundled with Meta-Update. If you want to run the utility
against your server, please request a Meta-Update trial.
We sincerely hope you use and this spreadsheet.
Cheers
Ben Chernys
Senior Software Architect
Description: logoSthInc-sm
Just one thing I note (again, not being a java guy) but I see the SEGV on
VerifyControlRecord. I have seen this (esp.) on Solaris on earlier versions
when you mix up the compile and run library versions. If it's a plugin
server you're writing this is especially true and the releases must match
If it's data, Meta-Update will do it no problem. A trial is free and you
should be able to do your import.
Cheers
Ben Chernys
Senior Software Architect
Software Tool House Inc.
Canada / Deutschland / Germany
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email: Ben.Chernys
articles in bulk
** Have you tested this with the new RKM application. It is not a simple join
form like Asset.
-Original Message-
From: Ben Chernys ben.cher...@softwaretoolhouse.com
To: arslist arslist@ARSLIST.ORG
Sent: Wed, Feb 15, 2012 1:58 pm
Subject: Re: RKM: Importing articles
certainly you would be able to do this with Meta-Update no problem. You
also do not run into the filter limit.
Cheers
Ben Chernys
Senior Software Architect
Software Tool House Inc.
Canada / Deutschland / Germany
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email: Ben.Chernys _AT_
modifying the records using the tips Ben suggested.
Brien
On 2/10/2012 8:12 AM, Ben Chernys wrote:
What Fred is saying is avoid the escalation by including your
normalization at time of save or in his second case at time of save of
another form (with a non AR_ESCALATOR user). (Sorry Fred. Just
is TMS:SHR:GetStatusReason
Thanks in advance
Ben
From: Ben Chernys [mailto:ben.cher...@softwaretoolhouse.com]
Sent: February-08-12 15:52
To: 'arslist@ARSLIST.ORG'
Subject: RE: Can anyone explain a field id of 0 in TMS:Task on
ARGetMultipleEntries?
Addendum:
It is NOT every record
the on-modify filters via an escalation without actually
modifying the records using the tips Ben suggested.
Brien
On 2/10/2012 8:12 AM, Ben Chernys wrote:
What Fred is saying is avoid the escalation by including your
normalization at time of save or in his second case at time of save
Value: NULL
. . . snip . . .
Field Value Struct:
Field Id: 0
Value: NULL
Field Value List: 239 items
Field Value Struct:
Field Id: 1
Cheers
Ben Chernys
Field Value List: 239 items
Field Value Struct:
Field Id: 1
Cheers
Ben Chernys
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Just an FYI
Oracle tables names, view names, columns names, functions, etc are NOT case
sensitive. Oracle data is. So, mixing case on view names is not important
unless the view name is being treated as data (as in an Oracle dictionary
table) where it is indeed stored in uppercase.
So, using
where table_name = 'control'
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ben Chernys
Sent: Friday, February 03, 2012 2:58 AM
To: arslist@ARSLIST.ORG
Subject: Re: Create a View form of a remote oracle DB on ARSystem (MS
Ben Chernys
Senior Software Architect
Software Tool House Inc.
Canada / Deutschland / Germany
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email:mailto:Ben.Chernys%20_AT%20_%20softwaretoolhouse.com
Ben.Chernys _AT_ softwaretoolhouse.com
Web: http
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