Re: Happy 12/21/2012

Reminds me of 12/31/99 23:59:59:59 Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Schryver, Curt Sent: Friday, December 21, 2012 2:49 PM To: arslist@ARSLIST.ORG Subject: Re: Happy 12/21/2012 ** Worst. Apocaly

Re: Monitoring

We use a combination of HP OpenView for server up/down, log and process monitoring. On the app server we monitor the arerror.log as well as the stdout and stderr log files for the email engine. We monitor the MidTier log files. We also monitor Oracle log files. In addition we use SiteScope t

Possible virus?

It looks like Anurag's computer has a virus or his email has been high jacked. Dave On Dec 2, 2012, at 8:26 AM, "anurag saxena" mailto:va_sax...@yahoo.com>> wrote: ** _ARSlist: "Where the Answers Are" and have been for 20 years_

Re: License analysis utitily to run locally

ght take your idea of monitoring the Server >> Statistics form on floating usage one day - >> >> David >> >>> -Original Message- >>> From: Action Request System discussion list(ARSList) >>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman,

Re: License analysis utitily to run locally

day - > > David > >> -Original Message- >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David >> Sent: Friday, November 16, 2012 2:19 PM >> To: arslist@ARSLIST.ORG >> Subject: Re: License a

Re: OT - Twinkies! Oh No!

Twinkies in pop culture. http://www.wired.com/underwire/2012/11/twinkies-pop-culture On Nov 16, 2012, at 1:44 PM, "Gordon Frank" mailto:gjj...@comcast.net>> wrote: ** Make your own http://today.msnbc.msn.com/id/38681430/ns/today-food/t/make-your-own-twinkies-top-secret-recipe/ Gordon _a

Re: License analysis utitily to run locally

ge- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David > Sent: Friday, November 16, 2012 1:05 PM > To: arslist@ARSLIST.ORG > Subject: Re: License analysis utitily to run locally > > RRR has a version that you c

Re: License analysis utitily to run locally

RRR has a version that you can run locally. I also wrote my own processes that saves data to custom forms. I have a perl script that performs the analysis of that data. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf

Re: OT - Twinkies! Oh No!

mm. Daniel -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Shellman, David Sent: November 16, 2012 8:45 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: OT - Twinkies!

Re: OT - Twinkies! Oh No!

There's always at least one brave person that performs a taste test. ;>) Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC Sent: Friday, November 16, 2012 8:43 AM To: arslist@ARSLIST.ORG Subject

Re: ARS Wiki

n with the developer community... the primary users of such documentation... was held prior to making the decision. Apparently not, given the current discussion. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: Friday, November

Re: ARS Wiki

list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: Friday, November 02, 2012 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: ARS Wiki ** As I said. I prefer the OLD PDF documentation. Dave From: Action Request System discussion list(AR

Re: ARS Wiki

new problem is the references in the PDF's point to links on the internet.. =8^ P On Fri, Nov 2, 2012 at 11:06 AM, Shellman, David mailto:dave.shell...@te.com>> wrote: ** I prefer the old PDF documentation. Note that on our servers, browser access to the Internet is blocked. So to

Re: ARS Wiki

I prefer the old PDF documentation. Note that on our servers, browser access to the Internet is blocked. So to access any external documentation is a multistep process. I can have the PDF's saved locally on our server that I can open. Or I can store them on my iPad to view. In each case I d

Re: WWRUG12 - Session Question - Database Moving

Susan, Was it Mark Gemmell's presentation titled Huge projects - How to survive when your project hits a home run. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Wednesday, October 31, 2012 1

Re: Dev Studio Client Tool tips Tricks Panel

Ken, Look for the devstudio.ini file. Not sure if these are the recommended settings but saw a huge increase in performance with loading and def file export after setting different values. Here is what my current file looks like: -vm C:\Program Files\Java\jre6\bin\javaw.exe -vmargs -Xms512m -

Re: WWRUG12 App

Tauf, Check the iPad app. You may or may not look better there. ;>) Dave On Oct 13, 2012, at 4:10 PM, "Tauf Chowdhury" mailto:taufc...@gmail.com>> wrote: ** App looks good! Too bad it doesn't do anything for my looks. Ugh. :) Sent from my iPhone On Oct 13, 2012, at 7:03 PM, Rick Cook mail

Re: WWRUG13 Dates?

Please do not assume Vegas for next year. Thoughts change in a year. Dave On Oct 12, 2012, at 8:22 AM, "Joe Martin D'Souza" mailto:jdso...@shyle.net>> wrote: ** Nice! Now I really hope I can make it there! I missed the 2010 one! Joe From: julsellers Sent: Friday,

Re: WWRUG13 Dates?

Joe, You are correct about last year. The thought was in DC at the end of the fiscal year would help with attendance from the federal sector. Dave On Oct 11, 2012, at 7:02 PM, "Joe Martin D'Souza" mailto:jdso...@shyle.net>> wrote: ** Its usually around this time of the year.. If I recall ri

Re: WWRUG12 App

Crafty he is. Dave On Oct 11, 2012, at 4:43 PM, "Jason Miller" wrote: > And I was starting to think he created a time machine :O That is Anders is > smart you know. > > ___ > UNSUBSCRIBE or access ARSlist Archives a

Re: RUG Airport Question

Not sure I would walk it. Check VTA light rail which has stops a block or two behind the Fairmont. Dave On Sep 19, 2012, at 7:14 PM, "Jason Miller" mailto:jason.mil...@gmail.com>> wrote: ** I have considered walking it. On Wed, Sep 19, 2012 at 4:04 PM, Rick Cook mailto:remedyr...@gmail.com>

Re: RUG Hotel Question

Also do not need to consider meals from Monday evening to Friday lunch. Granted a couple of evenings it's considered finger food although folks usually don't go hungry. Dave On Sep 19, 2012, at 5:11 PM, "Rick Cook" mailto:remedyr...@gmail.com>> wrote: ** I am paying for my own, too, and did

Re: Querys that kill my system

So was I. Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Tuesday, September 18, 2012 8:49 AM To: arslist@ARSLIST.ORG Subject: Re: Querys that kill my system ** Oh, I finally got it - I was

Re: Querys that kill my system

gets elected 2016 -- does a fair job - but chooses not to rerun. Hillary gets 2020. And that is all I know... -John On Mon, Sep 17, 2012 at 8:15 PM, Shellman, David mailto:dave.shell...@te.com>> wrote: ** John, Do you know what version this introduced? Dave On Sep 17, 2012, at 8:43 PM,

Re: Querys that kill my system

John, Do you know what version this introduced? Dave On Sep 17, 2012, at 8:43 PM, "John Sundberg" mailto:john.sundb...@kineticdata.com>> wrote: ** No - they won't work. :( Sorry... -John On Mon, Sep 17, 2012 at 6:05 PM, Chris Kelly mailto:ctopke...@gmail.com>> wrote: ** These are great

Re: Extending First and Last Name fields on Incident form

Jiri, We have 67063 records in our employee data. We have two records where the last name is longer than 25 characters. They are HERENY GONCALVES DE OLIVEIRA and KORATIPARAMBIL MOHANDAS KAMATH Similar for first name, there are two records greater than or equal to 25 characters. They are FRAN

Re: Test Message, Please Ignore

slist@ARSLIST.ORG Subject: Re: Test Message, Please Ignore ** Probably people's ability to ignore. Test failed. -John On Aug 23, 2012, at 10:52 AM, "Shellman, David" mailto:dave.shell...@te.com>> wrote: ** Natalie, What are you testing? Dave __

Re: Test Message, Please Ignore

Fingers stop reaching for the keyboard. Stop. Stop reaching. Can't do it. Must reply. ;>) On Aug 23, 2012, at 12:34 PM, "John Sundberg" mailto:john.sundb...@kineticdata.com>> wrote: ** Probably people's ability to ignore. Test failed. -John On Aug 23,

Re: Test Message, Please Ignore

Natalie, What are you testing? Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Stroud, Natalie K Sent: Thursday, August 23, 2012 11:28 AM To: arslist@ARSLIST.ORG Subject: Test Message, Please Ignore ** Test me

Re: OT: Externally available doc (was: How to check Remedy Logins that are using Web Service)

Jose, Please do us a favor and explain links when you post them. With the amount of spam email many of us get with just a link, many may just delete the email. In addition. It makes it easier for people to decide if they want to open the link if they know it's not spam. Dave On Aug 18, 2012,

Re: Tables, filters and refreshing

Jose, I do similar things. However for me to get the process to work, I do a table loop in the first form. This table loop pushes values to a second form which contains the second table that I need to loop through. The results from here are pushed to a third form where they are aggregated.

Re: unqualified searches

ormance hits. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: Wednesday, August 08, 2012 12:57 PM To: arslist@ARSLIST.ORG Subject: Re: unqualified searches ** You may see performance hits if some one creates a malformed search

Re: unqualified searches

You may see performance hits if some one creates a malformed search that returns every record that was created in the table. For tables with not much data no problem. If you've been using the ITSM Suite for some time, it may be an issue. Dave From: Action Requ

Re: OT: ARSLIST Signal-to-noise ratio - Ranting!

Just to clarify. Jose was not the one to include Social Media in this thread. Dan had the privilege to start that little piece within a reply saying "don't get me started on what I think of blogs, or worse yet Twitter: the world in sound bites and out of context" as a PS. Dave -Original

Re: OT: ARSLIST Signal-to-noise ratio

Sigh. That should have been "The longest lasting is the email based ARS List" Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: Tuesday, August 07, 2012 11:39 AM To: arslist@A

Re: OT: ARSLIST Signal-to-noise ratio

Forums, blogs, twitter and FaceBook are forms of communication. Some are better for some things than others. Some are ways to sell yourself to others. Forums and blogs have been used with the AR System/Remedy in the past. Some have been successful. Others come and go. The longest lasting is

Re: URL for WWRUG presentations

www.wwrug.org From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Monday, July 30, 2012 1:57 PM To: arslist@ARSLIST.ORG Subject: URL for WWRUG presentations ** Hey can someone p

Re: Potential Virus/Malware??

spoofed or my account is hacked. Listers, Apologies for the earlier email. I was just made aware of my posting and am running scans on the pc and resetting passwords. Sorry again. Saby From: "Shellman, David" To: arslist@ARSLIST.ORG Sent: Wednesday, July 25, 2012 12:26 PM S

Re: Potential Virus/Malware??

Please do not click on the link in the email that was just sent by Sabyson Fernandes. It's most likely a virus or malware. Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sabyson Fernandes Sent: Wednesday, Ju

Re: TelAlert

herPage more than TelAlert, but to the best of my knowledge, > they are both one way communication systems that do not know what to do with > incoming communication.. > > You could try to handle incoming communication through email, wherein you > could set up an Incoming Mailbox

Re: TelAlert

are both one way communication systems that do not know what to do with > incoming communication.. > > You could try to handle incoming communication through email, wherein you > could set up an Incoming Mailbox on your Email Engine, and instruct field > personnel to

Re: Floating License Estimation - rule of thumb or formula

ng License Estimation - rule of thumb or formula ** Dave, Thanks for the feedback... -John On Tue, Jul 10, 2012 at 10:15 AM, Shellman, David mailto:dave.shell...@te.com>> wrote: ** John, It's not obvious. I think the concept is number of users assigned floating license divided by t

Re: TelAlert

Salehjee We do use TelAlert to alert for critical issues. However it is with our homegrown app and not ITSM. We also only use one way messaging. Sorry I can't be of more help with your question. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:a

Re: Floating License Estimation - rule of thumb or formula

John, It's not obvious. I think the concept is number of users assigned floating license divided by the number of floating licenses. However this is misleading. In our case we have 2532 individuals assigned floating with 107 floating licenses. However I also know that there are a number that

Re: WWRUG12 Submission Deadline - Extended!!

At this time I do not. We do have many Spanish speaking individuals attend the conference. There have been attendees from Spain, Mexico and a number of South American countries. Dave On Jul 4, 2012, at 3:16 AM, "Jose Huerta" mailto:jose.hue...@sm2baleares.es>> wrote: ** Do you know of any sp

Re: Paging and Notification Applications

We use TelAlert. Dave On Jun 28, 2012, at 4:39 PM, "Barbour, Brandi D" mailto:bdbar...@jcp.com>> wrote: ** We are looking for a Automated Paging/Notification application. Does anyone use anything other than xMatters Alarmpoint for this? We love that product however have been asked to invest

Re: Floating License Estimation - rule of thumb or formula

Mauricio, With out data you can only make a guess. We are a world wide organization using one AR System server. We have found that there are many factors that influence license utilization. Most of our users are US based but there is also a large number of others outside the US. Here are fa

Re: Question on user logging

I'll add BlueCoat to that list of proxy servers as well. Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton Sent: Friday, June 15, 2012 3:05 PM To: arslist@ARSLIST.ORG Subject: Re: Question on user logging *

Re: mutiple addresses for one user account

@ARSLIST.ORG] On Behalf Of Shellman, David Sent: Wednesday, June 13, 2012 3:02 PM To: arslist@ARSLIST.ORG Subject: Re: mutiple addresses for one user account Yes I think it was 6.3 that we stumbled on it. We keep hoping and checking the release notes. Haven't seen any reference to it being changed.

Re: mutiple addresses for one user account

ug" back in 6.3. BMC still has not fixed it? I thought it had been fixed so I am glad this came up as part of the discussion. Mark -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: Wednesday, June

Re: mutiple addresses for one user account

There was a bug with the Notify processes within the AR System. I think it's still in 7.6.04. You can have a large character filed for the To: on your form. The To: field on the AR System Email messages form is also large character field. However a bug in the Notification workflow trims the

Re: Support - An open letter to BMC

ge- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David > Sent: Monday, June 11, 2012 3:59 PM > To: arslist@ARSLIST.ORG > Subject: Re: Support - An open letter to BMC > > I have spoken to Jay in the past.

Re: Support - An open letter to BMC

I have spoken to Jay in the past. She is a caring individual that listens to what I/we have to say. There were many changes made within support after those discussions many years ago. I look forward to speaking to her again. Dave -Original Message- From: Action Request System discuss

Re: PAUSE or SLEEP a filters in between actions...

oon as the $TIMESTAMP$ reaches that calculated value.. Joe From: Shellman, David<mailto:dave.shell...@te.com> Sent: Wednesday, May 30, 2012 4:10 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: PAUSE or SLEEP a filters in between

Re: PAUSE or SLEEP a filters in between actions...

Joe, I've used a simple counter in a filter guide to cause a pause in a filter operation. Basically the old programming loop counter to slow down a process. The filter guide loops until the counter reaches a set value. Dave On May 30, 2012, at 4:05 PM, "Joe Martin D'Souza" mailto:jdso...@sh

Re: Remove me from list, please

To remove yourself, go to the ARS list web site at http://http://www.arslist.org/>www.arslist.orghttp://www.arslist.org/> Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of tim rondeau Sent: Wednesday, May 30, 201

Re: Need Help Stripping Single Quotes out of a Pager Notification

> > Sorry for the listserver issues. > > Chas > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David > Sent: Wednesday, May 23, 2012 7:13 AM > To: arslist@ARSLIST.ORG > Subject: R

Re: Need Help Stripping Single Quotes out of a Pager Notification

Chas, FYI. The list has gotten all three of your messges. Dave On May 23, 2012, at 10:10 AM, "Chas Roberts" wrote: > If the message is short (<=128) leave it alone and it works, right? > > If the message is too long and will be truncated, truncate to 127 and add a > single ‘ thus closing th

Re: Product Catalog

I think the statement is saying the July patch, which is not available yet, will be cumulative. Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.us Sent: Wednesday, May 23, 2012 7:54 AM

Re: JOB: Lead AR System Product Manager - India (Pune)

It looks like Pune experiences the hottest part of the year in April/May. What we think of the hot season in the US is the monsoon season which keeps the temperatures down. Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]

[no subject]

It's a result of the settings for the list. Login to Arslist.org to change settings. Dave On May 22, 2012, at 1:08 PM, "Lou" wrote: > Quick question. Why is it when I reply to a question I never see the email? > > __

Re: Reporting Integration with BMC Remedy

Rafael, I saw a presentation last May at WARUG (www.wrug.org) by IBM. It went beyond the traditional Cognos Cubes. It was a nice presentation. Nice graphics with drill down capabilities. I was hoping that they would present it at WWRUG last year. Dave _

Re: dev studio for linux?

Pat, Not sure I understand this statement "But with the possibility of the takeover shredding the whole BMC line should make you shudder . I really hope he fails" Dave On May 17, 2012, at 9:16 PM, "Pat Zandi" mailto:remedy...@gmail.com>> wrote: ** It is sad that they cannot make one. But w

Re: to commit or not to commit... that is the question

Yes -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of smiley Sent: Monday, May 07, 2012 2:30 PM To: arslist@ARSLIST.ORG Subject: Re: to commit or not to commit... that is the question oh yes I get the emails too... so you

Re: to commit or not to commit... that is the question

The majority of us are subscribed through www.arslist.org and email is sent directly to our email addresses. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of smiley Sent: Monday, May 07, 2012 2:18 PM To: arslist@ARSLI

Re: to commit or not to commit... that is the question

Just an FYI, the process you are using to reply makes it tough to understand which email you are replying to. I'm assuming that you are replying through Nabble instead of through email. I'm also assuming the reply is in reference to my email? Dave -Original Message- From: Action Req

Re: to commit or not to commit... that is the question

Joe, I think Smiley is heading down the wrong path using Direct SQL. Seems like what Smiley really wants to do can be done with a push fields. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sen

Executing a Windows command (command line script) from an ITSM task

We are able to find a number of links to different documents when searching for executing a command line from an ITSM task. The documents list really nice flow charts, etc but I don't see one clear example of the steps to create a task that executes a command line automatically and a field is p

Re: Odd thing - 2 AL's - One runs other doesn't, same Execution options

It's not because the names are similar. It's because one is Windows Open and one is On Display. These fire under different conditions as I noted. Dave On May 4, 2012, at 11:12 AM, "smiley" wrote: > Hi! > > Same permissions on both. > same associated form on both. > > thanks > > I'm just n

Re: Odd thing - 2 AL's - One runs other doesn't, same Execution options

Are permissions the same? Window Open and Display are two different functions. One runs when you open the form. The other runs when you display a record. Dave On May 4, 2012, at 11:01 AM, "smiley" mailto:nti...@umich.edu>> wrote: ** Hi! This is so odd. I did a flush cache on our server, and

Re: unsubscribe

Oh No Mr Bill. Emailing to the list or responding to the list will not unsubscribe. As Darrell Reading has suggested in the past, browse to www.arslist.org and unsubscribe there. Dave From: Action Request System discussion list(ARSList)

Re: Cannot submit timesheet for 4-30 for USPS

Alan, I think you may have sent this to an incorrect email address. Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Wolf, Alan Sent: Tuesday, May 01, 2012 2:29 PM To: arslist@ARSLIST.ORG Subject: Cannot submit

Re: ARWARN 469

Copy and paste will often add a space on the end. I often paste to a text editor to make sure to check for a trailing space and if there is one will copy from the text editor to eliminate it. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist

Re: Remedy in Chinese

io, the AR System server, the Web client, all the plugins for the AR System and apps. All support the system being configured with Unicode as the character set. I hope this helps, Doug Mueller From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shell

Re: Remedy in Chinese

Doug, I'm assuming that Developer Studio is uni-code complaint? Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug Sent: Wednesday, April 25, 2012 12:59 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy

Re: Licenses - Versions 7.1

to:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: 25 April 2012 15:01 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Licenses - Versions 7.1 ** Dave, Thanks for correcting my error on the one hour time out and providing the MidTier version number. Dave On Apr 25,

Re: Licenses - Versions 7.1

MC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: Wednesday, April 25, 2012 5:48 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Licenses - Versions 7.1 ** There is not a way to reduce

Re: Licenses - Versions 7.1

There is not a way to reduce the time out to under 30 minutes. I don't remember the version but after a certain version there is a setting in MidTier that corrects the issue of a user closing the browser and the license is still held for an hour. Dave From: Acti

Re: Remedy in Chinese

ration data form, with 112 field enabled that has two group segregations.. One English and the other Chinese.. Those who have an English preference would be put in the English group and the Chinese preference in the Chinese group.. That should be able to pull the right menus for both the language

Re: Mixing Languages in the Database

Sorry Dave. Reading on an iPhone and didn't understand the Reply came after a clip of the original email. Dave On Apr 24, 2012, at 5:37 PM, "Shellman, David" wrote: > So why is the app server uni-code compliant? > > On Apr 24, 2012, at 5:35 PM, "Easter, Davi

Re: Mixing Languages in the Database

So why is the app server uni-code compliant? On Apr 24, 2012, at 5:35 PM, "Easter, David" wrote: >> BMC (Remedy) has always stated that its a bad idea to mix languages in your >> database. > > That was true prior to 7.0.00 - but hasn't been true now for almost 7 years > now. Using Unicode

Re: Remedy in Chinese

Susan, Custom apps or OTB? The ITSM suite uses locale to determine the view to be displayed in the appropriate language. Not sure about menus. Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer Sen

Re: Mixing Languages in the Database

Sean, We are using one server and supporting help desks in Japan, China, Singapore, Czech Republic, Germany, the Netherlands, Belgium, Spain, Brazil, Mexico, Great Britain, Canada and the US. At one time it was required to install languages on their own server. A few versions ago, the server

Re: Unsubscribe

.@wal-mart.com> Wal-Mart Stores, Inc. 805 Moberly Lane, MS-0560-68 Bentonville, AR 72716 Save Money. Live Better From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: Monday, April 23, 2012 4:05 PM To: arslist@ARSLIST.ORG<mailto:ars

Re: Unsubscribe

72716 Save Money. Live Better From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: Monday, April 23, 2012 3:56 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Unsubscribe ** Now Darrell, be kind. Dave

Re: Unsubscribe

Now Darrell, be kind. Dave On Apr 23, 2012, at 4:52 PM, "Darrell Reading" mailto:darrell.reading...@wal-mart.com>> wrote: ** I can add no move value on this thread. :P Darrell Reading Systems Engineer Phone 479.204.5739 dere...@wal-mart.com Wal-Mart Stores, Inc. 80

Re: Remedy Administrator

Rick, I don't see an actual reply in the message. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Sharp Sent: Thursday, April 19, 2012 5:06 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Administrator Sent vi

Re: Howard Richter's is having a kidney Transplant (thank you)

Umm. The email that was referenced was the one sent before the procedure thanking everyone for their email and thoughts. I don't think we've seen an update since then. Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On B

Re: Remedy System comes to a standstill/unresonsive

Jaime, Install the desktop client on the app server. When you see the issue, RDP to the app server and then start the desktop client. If you still see an issue this rules out the network. Also try connecting to the Oracle instance from your desktop. This will give an indication if it's an

Re: Forms are not Displaying

teria From: "Shellman, David" To: arslist@ARSLIST.ORG Sent: Tuesday, April 3, 2012 5:10 PM Subject: Re: Forms are not Displaying ** Neha, Are you just seeing a white screen when the form starts to open? If so the person logged in does not have write pe

Re: OT: Fun at Kinetic -- Beers for Bugs

I was able to see the graphs. Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Thursday, April 05, 2012 10:08 AM To: arslist@ARSLIST.ORG Subject: Re: OT: Fun at Kinetic -- Beers for Bugs ** H

Re: ARERR [331] You do not have write access (for this entry) to field

Is the person updating the field, the submitter? Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brian Schwieder Sent: Thursday, April 05, 2012 9:29 AM To: arslist@ARSLIST.ORG Subject: ARERR [331] You do not have wri

Re: Senior Remedy Developer Wanted (San Diego, Ca)

e normal Houston weather. Did you see the bugs? I think every time I've been to Houston, there's a rain storm. The bugs are the biggest I've ever seen. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: Wednesd

Re: Senior Remedy Developer Wanted (San Diego, Ca)

It is a nice campus. I was there once after a nasty two day rain storm and flooding in Houston. High winds blew one of those heavy glass doors off it's hinges and smashed it on the concrete. Between the flooding and the wind it was a trip with lots of memories. Caught up with that storm agai

Re: Forms are not Displaying

Neha, Are you just seeing a white screen when the form starts to open? If so the person logged in does not have write permission to the directory where the arf and arv files are created. Dave From: Action Request System discussion list(ARSList) [mailto:arslis

Re: DevStudio Tool

It was a good one. Yet it makes one think that having Developer Studio run in a tablet environment would be a nice concept. Dave On Apr 1, 2012, at 12:41 PM, "arslist" mailto:arsl...@danielbloom.ca>> wrote: ** Based on the GPS you could also tell the Developers just how lost they are. You ca

Re: DevStudio Tool

Joe, Sounds like the WWRUG staff has your number. I'll kick in a beer or two. Dave On Mar 30, 2012, at 5:20 PM, "Jason Miller" mailto:jason.mil...@gmail.com>> wrote: ** Did anybody say there wouldn't be? Although now we are encouraging you to be difficult and make us come after you. On Fri

Re: DevStudio Tool

There's always Twinkies. On Mar 30, 2012, at 5:26 PM, "Susan Palmer" mailto:suzanpal...@gmail.com>> wrote: ** I think the panel was my idea to begin with, so front row people should also get treats! On Fri, Mar 30, 2012 at 3:21 PM, Joe Martin D'Souza mailto:jdso...@shyle.net>> wrote: ** I’ll

Re: ADDM

Peter, ADDM updates CMDB which is part of ITSM. So one could argue that it would be included in this forum. I'm sure that there a few individuals that could answer the question. Dave On Mar 30, 2012, at 4:03 PM, "PCR Remedy" wrote: > wrong forum, this one is about Remedy, I suggest to go b

Re: Can remedy code push cause DB crash, etc?

2012 2:52 PM To: arslist@ARSLIST.ORG Subject: Re: Can remedy code push cause DB crash, etc? Yup exactly, we noticed the same thing. DB ran out of temp space and ultimately crashed. What are your recommendations, how can we avoid this in future? On Mar 30, 11:47 am, "Shellman, David" w

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