you have purchased
on one server for the other servers behind that load balancer?
Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.
-
Original Message From: Susan Palmer
[EMAIL PROTECTED]To: arslist@ARSLIST.ORGSent: Thursday,
July 20, 2006 6:27:31
**
Any
takers for this one?
Joe
D'Souza
-Original Message-From: Action Request System
discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of Joe
DeSouzaSent: Monday, August 07, 2006 5:08 PMTo:
arslist@ARSLIST.ORGSubject: Disabling the 'windows' close [X]
button
A Husband took his wife to play her first game of golf. The wife promptly
hacked her first shot right through the window of the biggest house adjacent
to the course.
The husband cringed, I warned you to be careful! Now we'll have to go up
there, find the owner, apologize and see how much your
**
Dear Husband
I'm writing you this letter
to tell you that I'm leaving you for good. I've been a good woman to you for
seven years and I have nothing to show for it. These last two weeks have been
hell.
Your boss called to tell me
that you had quit your job today and that was the last
They always ask at the doctor's office why you are there, and you have to
answer in front of others what's wrong and sometimes it is embarrassing.
There's nothing worse than a doctor's receptionist who insists you tell her
what is wrong with you in a room full of other patients. I know most of us
Damn! Its Thursday and this morning I woke up thinking its Friday! I guess
someone's gonna shoot me down to for posting a Friday humor thingy on a
Thursday :-) Had to fly back from VA to NJ this afternoon and I usually do
that on Fridays which is why I thought it was a Friday.. Apologies to all
Try
'536870940' LIKE + ( + + % + + + $\USER$ + + + %
+ + )
I think this should do the trick as the ARS would resolve this to
'536870940' LIKE (% + $\USER$ + %)
And if it does that it should work
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
arslist Digest - 4 Sep 2007 (#2007-389)Maybe you have 2 network cards, a
wireless and a Ethernet maybe? Each of them has its own Mac Address. Open
your command prompt and check the results of ipconfig /all and check how
many network devices you have and what each of their addresses is. I think
No you are not..
You can set the system on two modes where the submitter mode is locked or
changeable. These modes allow you to reset the value of the Submitter field
through workflow if need be. But irrespective the current Submitter of the
case can make changes to fields that he has change
I know this isn't the forum to discuss this so I apologize for any
inconvenience caused by this post.
I was trying to google for any auto rental companies around in the USA more
specifically around New Jersey, that may rent out a standard / stick shift
transmission car - without much luck. If
System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Thursday, September 06, 2007 11:28 AM
To: arslist@ARSLIST.ORG
Subject: Re: Submitter permissions
No you are not..
You can set the system on two modes where the submitter mode is locked or
changeable
ARS 5.1.2 using SQL 2005If you upgrade the DB Server but not the DB
versions, it might work..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Worley Mark A Ctr 2 SOS/SYOS
Sent: Thursday, September 06, 2007 12:53 PM
] On Behalf Of Joe D'Souza
Sent: Thursday, September 06, 2007 12:32 PM
To: arslist@ARSLIST.ORG
Subject: OT: Renting standard/stick transmission cars in USA
**
I know this isn't the forum to discuss this so I apologize for any
inconvenience caused by this post.
I was trying to google
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG ] On Behalf Of Joe D'Souza
Sent: Thursday, September 06, 2007 12:32 PM
To: arslist@ARSLIST.ORG
Subject: OT: Renting standard/stick
GlacierChris,
I am not sure if it was version 7.1 of Netcool but yes I was involved in a
couple of projects where we integrated ARS 6.3 into Netcool where ARS was in
a Server Group.
I remember you saying you had some problems if you had Netcool point to the
server group, but we didn't really get
Matt,
I'm pretty sure you might have checked it - sure no one has reset the
Mid-Tier connection password on the Admin tool??
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Carey Matthew Black
Sent: Thursday, September 06,
Mary,
Have you built that staging form yourself and having problems with it? OR
Are you using a 3rd party utility where this staging form is a part of??
I have a utility that could help in mass load of people data and can send
that to you if you would like to use that. It was given to me by BMC
PROTECTED] On Behalf Of Joe D'Souza
Sent: Thursday, September 06, 2007 4:07 PM
To: arslist@ARSLIST.ORG
Subject: Re: Loading people into the CTM:People form - customers
Mary,
Have you built that staging form yourself and having problems with it? OR
Are you using a 3rd party utility where
During the configuration of assignments, there are check boxes for processes
you want that assignment for e.g. Incident, Problem etc.. Make sure your
assignment record isn't lacking anything. Also make sure your status of that
assignment record isn't anything but Active..
Joe
-Original
I once saw a job advertisement when I was working in Kuwait on one of
Kuwait's leading national newspaper.. Wanted Engineer
Nothing more.. No job description - nothing! I think they did have Salary
negotiable.. Damn it, that position seemed negotiable!!
I was like well they do know what they
that could cause this problem?
--
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, September 07, 2007 12:27 PM
To: arslist@ARSLIST.ORG
Subject
Drew,
Is this a remote Oracle database? Have you specified the TWO_TASK connect
variable in the configuration if it a remote database?
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Drew Shuller
Sent: Friday, September 07,
that. It is a remote database. We're thinking that we have
something wrong in the Rule Helper form.
On Fri, 7 Sep 2007, Joe D'Souza wrote:
Drew,
Is this a remote Oracle database? Have you specified the TWO_TASK connect
variable in the configuration if it a remote database?
Joe
-Original Message
Jim,
Shouldn't your condition be:
'Target Date' $TIMESTAMP$ AND 'Target Date' = $TIMESTAMP$ + 60*60*24
which is equivalent to
'Target Date' $TIMESTAMP$ AND 'Target Date' = $TIMESTAMP$ + 86400
The above condition would bring all results where the 'Target Date' is
greater than the current time,
not think of it.
Jim
--
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, September 07, 2007 5:28 PM
To: arslist@ARSLIST.ORG
Subject: Re
Re: JOB: Remedy position in Kuwait (UNCLASSIFIED)Vikram,
Not to dispute your claims or anything, but I'm surprised you have customers
in Kuwait.
I used to work in Kuwait not more than 3 years ago with the only Remedy VAR
there is, and according to their agreement with Remedy, they were supposed
On the basis of what will you identify the text then.. If you have a way to
identify the text yes there are ways with the available functions in Remedy
to do what you want.
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of
: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, September 07, 2007 7:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: Question: Finding Text
On the basis of what will you identify the text then.. If you have a way to
identify the text yes
If I remember right, isn't that a display only field?
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Oza, Veeral
Sent: Sunday, September 09, 2007 8:58 PM
To: arslist@ARSLIST.ORG
Subject: Notification Issue
**
: Question: Finding Text
**
Thanks – I will give it a try.
T.
--
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Saturday, September 08, 2007 12:57
It should be the other way round. Install your system on 2000, upgrade that
to 2005 after shutting down the Remedy services, and then change the
compatibility level of the SQL database to 2000. That should work.
Joe
-Original Message-
From: Action Request System discussion
PROTECTED] Behalf Of Oza, Veeral
Sent: Sunday, September 09, 2007 11:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Notification Issue
Nope, its a char field.
From: Action Request System discussion list(ARSList) on behalf of Joe
D'Souza
Sent: Sun 9/9/2007 9:01 PM
.
--
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: 10 September 2007 16:05
To: arslist@ARSLIST.ORG
Subject: Re: 5.1.2 install problems
**
It should be the other way round. Install your system on 2000, upgrade
field.
To resolve this i wrote a phase override active link on HPD:Helpdesk to push
Resolution on the same form on the click of the save button.
Regards,
Veeral Oza.
From: Action Request System discussion list(ARSList) on behalf of Joe
D'Souza
Sent: Mon 9/10/2007
.
--
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, September 07, 2007 4:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: Request ID In Process
SLM should not interfere with the assignment process.. Did you get any
errors
Have you applied patch 3 at the minimum? I think I remember this being a
problem and ARDBCQuery.dll file was fixed on patch 3. This file had to be
manually replaced during the installation of that patch..
Are you on patch 3 or above?
Joe
-Original Message-
From: Action Request System
.
--
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: 10 September 2007 16:14
To: arslist@ARSLIST.ORG
Subject: Re: 5.1.2 install problems
**
ARS 5.1.2 should have no problems with SQL 2K5. What is the error you get
it
will be different. Can I some how grab that and place it in a temporary
field?
THANKS!
T.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, September 07, 2007 7:32 PM
To: arslist
boxes, so its not a local SQL 2K5 thats
halting progress.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: 10 September 2007 16:14
To: arslist
: Anywhere
State: HI
I was thinking of it as only containing the line with Street Address:
and then the data.
Sorry about that.
Thad Esser
Remedy Developer
Argue for your limitations, and sure enough, they're yours.-- Richard
Bach
Joe D'Souza [EMAIL PROTECTED]
Sent
That's usually the best way to go.. But with reference to Remedy and its
ITSM suite of products, you might want to reconsider that stance, and review
the release notes to check the fix lists.. some of the bugs fixed as a
result of some of those patches were problems that would have hit you
Hello Jason,
I don't really have an answer to what you are facing but in case you do hear
something about what you have observed, please do let us know. Its a nice to
know sort of thing.. I may have time over this week to simulate what you are
seeing so if you can give me a test case scenario of
You mean you can log in from one location but not from another?
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Kemes, Lisa
Sent: Monday, September 10, 2007 4:44 PM
To: arslist@ARSLIST.ORG
Subject: Mid Tier
10, 2007 5:07 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid Tier Authentication Failed.
**
Yes
--
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Can she log in from the regular Windows User Tool?
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Kemes, Lisa
Sent: Monday, September 10, 2007 5:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid Tier Authentication
Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.
On 9/6/07, Joe D'Souza [EMAIL PROTECTED] wrote:
Matt,
I'm pretty sure you might have checked it - sure no one has reset the
Mid-Tier connection password on the Admin tool??
Joe
Doesn't General Access have the same ID irrespective? I thought that when
these application groups are created they get created with the same ID
across any server.. Is that not true?
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Subject: Re: Problem with Migrator
**
Yes, it is true. Everybody but Migrator seems to have that concept well
in hand...
Rick
On 9/10/07, Joe D'Souza [EMAIL PROTECTED] wrote:
**
Doesn't General Access have the same ID irrespective? I thought that
when
…
--
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Thursday, September 06, 2007 4:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: Loading people into the CTM:People form - customers
Try exporting the AL, deleting it, and re-importing it.. just in case it was
some sort of definition caching problem it may resolve that..
Cheers
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Sokol, Brian
Sent:
Have you recovered this database from somewhere? There is missing data in
one of your History tables (H8) that's tied to the schema whose ID is 8..
Wed Sep 5 09:00:18 2007 Reconciliation : Missing data in the SQL database
( (H8)) ARERR - 556
It may not be related to the error you are facing,
attempting to install the 5.1.2 AR server, I still get the
Cannot load database connection DLL.
--
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: 10
I wonder then if its any regional settings or maybe even the time settings
on her local client is having some sort of a conflict with the login
process? I think it may be safe to assume that the locale is checked for
during logon time, so if there is something wrong with the locale settings,
it
When it doesn't get updated, does the filter log show that the filter had
fired to perform the push??
Do you ever get ARERR 93 timeout errors during these operations?
What is the record count of the form into which you are performing these
push actions?
What is the Push Field If criteria?
Joe
Michael,
I had raised this as a ticket to Remedy Support and they recognized it as a
software bug. I do not recall the bug number. I tried to find that E-mail
but can't seem to locate it.
An interesting thing I had found about a particular ticket that had NULL
entry ID's in the email
Try breaking the criteria by use of more brackets...
NOT('sAMAccountName' LIKE (% + $))
Joe
PS: Is this a Vendor form? Or is this a Regular form? If I recall right, the
LIKE operation has problems with Vendor forms created from the LDAP ARDBC
plugin.
-Original Message-
From: Action
-0400
From: Joe D'Souza [EMAIL PROTECTED]
Subject: Re: Push field sometimes happens and sometimes doesn't
To: arslist@ARSLIST.ORG
**
When it doesn't get updated, does the filter log
show that the filter had fired to perform the push??
Do you ever get ARERR 93 timeout errors during
Cause the Lord said no!
Sorry couldn't help saying that..
Is it on UNIX or on Windows? It may be possible to change it on UNIX after
the install by modifying all related paths in the applications configuration
files. I am not familiar with AIE to name all these files, but you could
start with
Did you try running the 'upgrade' option after you set up the blank database
on SQL2K5? Your ARS Server is perhaps assuming that it is still connecting
to SQL 2K and looking for that system table sysxlogins. This table name must
be different for SQL2K5.. Running an upgrade might resolve this
This is interesting..
Have you tried regenerating the instance ID instead of replacing a bad
character with X?
Maybe you could put the creation of an instance ID in a guide, and exit the
guide only when the instance ID created contains none of the bad
characters.. It may mean that the guide
Lets try this a little differently...
What exactly are you trying to achieve functionality-wise.. What is your
application like and when you insert data as a new record in your main form,
where do you push and what do you push in the underlying forms?
Joe
-Original Message-
From: Action
Alex,
Not using the Remedy API for creating or managing data is almost a 'cardinal
sin'. You will never be forgiven by the Gods at Remedy Support if anything
were to go wrong, and then asked for their help. They will come back to you
saying you did something that was unsupported.
Nonetheless, it
Did you try a search menu as opposed to a SQL menu on that vendor form?
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Craig Carter
Sent: Thursday, September 13, 2007 12:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: Query/Menu
@ARSLIST.ORG
Subject: Re: nextID Increment
Why not use a view form, then write to your own db table and forget about
the request id.
Axton Grams
On 9/13/07, Joe D'Souza [EMAIL PROTECTED] wrote:
**
Alex,
Not using the Remedy API for creating or managing data is almost a
'cardinal
sin'. You
Simon,
Its user_recent.srh that you want and not user_saved.srh
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Randy Simon
Sent: Thursday, September 13, 2007 1:47 PM
To: arslist@ARSLIST.ORG
Subject: Saved Searches
: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Thursday, September 13, 2007 11:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: Query/Menu from Vendor Form? - Resolved
Did you try a search menu as opposed to a SQL menu on that vendor
Since you are saying its a fresh install, I would roll back and install the
application again?
If that is not a possibility you can manually try importing the def files. I
would FTP the files from the path you see on your logs to a local windows
machine with the Admin tool installed, and import
Of Joe D'Souza
Sent: Thursday, September 13, 2007 4:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Error log from install- successful install with a lot of
failures ok?
Since you are saying its a fresh install, I would roll back and install
the application again
There is a Crystal product that can do this for you. I think it is called
Crystal Decisions. This can be used to create automated reports in almost
any form - even an E-mail. Or you could auto schedule your report to a
printer. You have various options and I don't recall all of them.
Maybe this
I don't see how you could do that. The only way to exchange data, is
creating input and output mapping.. Output mappings can be mapped to only
ARS fields.
Unless you modify your workflow, to write the message from that filter to a
field, instead of a message, there is no way you can use the
How about creating a transactional form to do that, and if you have to reset
it to the original value, first copy the value to that transactional form,
if the error condition occurs, after throwing the error in that output
message field, copy the value set on that transactional form back into the
Noseworthy
___
Memorial University
Phone. 709-737-8242
Office. HH2027
Email. [EMAIL PROTECTED]
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Thursday, September 13, 2007 3:16 PM
Ran that configuration at more than 2 sites with no problems.. let me
rephrase that - with known problems :-) These problems however are platform
independent for the most part some of them recognized as software bugs.
Joe
-Original Message-
From: Action Request System discussion
Are you facing any specific problems?
I have recently tried building CR's on ARS 7.x but my version of CR was XI.
I hadn't faced any show stopping problems.
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Durrant,
What is the error you are getting during the install???
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Dwayne Martin
Sent: Friday, September 14, 2007 2:08 PM
To: arslist@ARSLIST.ORG
Subject: arsystem.tar error installing as
entries...if that option is unchecked then
it doesn't...I had forgotten about that
--
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Thursday, September 13
It does sound like a corrupted file to me.. Did you try to download the file
again and install from a newly downloaded file?
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Dwayne Martin
Sent: Monday, September 17, 2007
Emad,
To add to what Chad has to say, it could also be a issue with your client.
Is your client version/patch the same as the server version/patch? If not
update it and check to see if this condition prevails..
Cheers
Joe
-Original Message-
From: Action Request System discussion
Ravi,
It says argument type mismatch.. This makes me wonder if you have created a
right kind of an elements for the data types selected for your input and
output mapping?? Since your error is happening during the creation of
incidents, you should specifically look at input mappings..
Cheers
Joe
for their releases. It might be that you need GNU
tar or that your OS version of tar needs updating.
If you have a windows box around you could try to
untar the file using winzip or the like to verify
the integrity of the downloaded file.
Hugo
On 9/17/07, Joe D'Souza [EMAIL
Paul,
What you are looking for cannot be done using any Out-Of-The-Box features of
Remedy.
Having said that, it is however possible to implement what you want by
creating a custom field to store this ID that you wish to generate. The
easiest way to achieve this would be to create a counter form
not need to commit at the end of every delete but you can do this at
the end of all the 3 delete operations for that table.
Since you have about a million records, it might be a good idea to take the
AR System offline while performing these delete transactions.
Cheers
Joe D'Souza
-Original
file available with Remedy, this error had gone away..
Hope this helps..
Joe D'Souza
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Jorge Polo
Sent: Tuesday, September 18, 2007 4:40 PM
To: arslist@ARSLIST.ORG
Subject
That really depends on what the fix to the problem is and whether or not
there will actually be a fix engineered by Remedy support or not..
They have for example, outstanding issues with the Remedy Customer Support
application. I have been on projects with a customer, who have had
performance
$), another for resetting it to
$CustomID$ + MONTH($DATE$) and the third for resetting it to $CustomID$ +
DAY($DATE$). This will append it as a string instead of a numerical
addition.
Cheers
Joe D'Souza
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
Mark,
While creating the Crystal Report, have you set this 'large field' on your
Crystal Reports 'To Grow' ?? If not you will need to do that on the field
property of the report.
Cheers
Joe D'Souza
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
Anything on any error logs?
Joe D'Souza
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Oyefeso, Bola
Sent: Wednesday, September 19, 2007 10:14 AM
To: arslist@ARSLIST.ORG
Subject: Bringing existing application into 7.0
Brian,
I am not sure I noticed any performance hit after the integration. The
integration compares the definition files when exported and imported to
ClearCase so I'm not sure there should be any impact on performance. I
didn't notice any significant impact at least..
Cheers
Joe D'Souza
Veeral,
No, the Set Field action from an SQL result expects the SQL result to return
a single row.
If this Set Field action is from another internal table, you could work
around this by creating a table field with the required qualification to
bring out the desired results to that table field.
and why your application randomly tries
hostname.come instead of hostname but having a DNS entry for hostname.com
would resolve your connection problem in my opinion.
Hope this helps..
Joe D'Souza
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
Or you could try putting temporary short labels, save it, re-cache the
mid-tier server, and then return the labels back to what they were, save it
and then re-cache the mid-tier again.. I think that had worked for me in 6.3
when I faced a similar situation.
Cheers
Joe D'Souza
-Original
Ben,
I think you can do that by creating a virtual directory with the server name
with the context path as http://servername/arsys/home. I am on a short
break and do not have access to any test systems or I would have tried that
and given you details..
Joe
-Original Message-
From:
Katherine,
It is possible to increase the number of questions if that is what you are
asking. I had done that on the earlier version of ITSM apps a long time ago.
It requires you to modify the workflow behind the main survey configuration
forms.
Joe D'Souza
-Original Message-
From
Perform-Action-Apply would do the trick for you on the 'junk' form..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Mayfield, Andy L.
Sent: Thursday, September 27, 2007 5:19 PM
To: arslist@ARSLIST.ORG
Subject: Re:
: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, September 28, 2007 9:42 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS Helping Out The Little Guy
**
It really boils down to the resources they have on hands as far as
Remedy Development
...
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, September 28, 2007 9:42 AM
To: arslist@ARSLIST.ORG
Subject: Re: Notification Help
**
A 'junk' form would be a form to process your run process action.
For e.g
..
Joe D'Souza
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Frank Caruso
Sent: Friday, September 28, 2007 10:05 AM
To: arslist@ARSLIST.ORG
Subject: ARS Helping Out The Little Guy
** I am working with a client who
Process action would then work and it would appear to work at the press of a
button from your parent form..
Hope this helps..
Joe D'Souza
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE
Sent: Friday
, Christopher
Sent: Friday, September 28, 2007 11:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: Notification Help
**
Joe D'Souza without coffee is really a scary thought.
Chris P
--
From: Action Request
I would go with Kaiser...
Do not create a record everytime it is modified.. Have a temp field to pull
the record ID if that record has already been created. So if that temp field
is not null do nothing else create that record if that temp field is null..
Cheers
Joe
-Original Message-
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