Christopher,
I'm going to take a small piece of what you just said and ask you to
elaborate on it
'since ARS 7.6.03 does not properly support 2008 R2'
What's not supported?...and should I avoid going to 2008 R2 on 7.5 as well?
-Original Message-
From: Action Request System discussion
Ok.so I now have my Cisco CSM in front of my app servers. If I don't
specify a port I can't connect..if I specify the port my remedy is running
on it works just fine. I asked them to add port 111 to the 'listen on'
ports, but that doesn't seem to do it..why am I having SO MANY ISSUES??
machine, with ONLY
the OS changing.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing IT Center
http://itsm.unt.edu/
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
. to the mix, try to draw a picture of it...
On Mon, Dec 13, 2010 at 4:40 PM, LJ LongWing lj.longw...@gmail.com wrote:
**
Ok.so I now have my Cisco CSM in front of my app servers. If I don't
specify a port I can't connect..if I specify the port my remedy is running
on it works just fine. I asked
Tristan,
I use arwklga all the time against our 7.5 servers.is it possible that you
are trying to run it against a client log and not a server log?I think
the CLAT is part of the client side logging.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On
Ravi,
The 90 is saying it can't connect to the remedy server, so I would that the
machine can connect to the server with THAT name, and on that portis it
possible port mapper stopped working on the server? What if you change from
port 0 to the actual port the server is running on, does that
if the portmapper is running on solaris 10 or if
it's having some issues?
Frank: I am connecting from a different server
Thanks
Ravi
On 12/16/2010 3:39 PM, LJ LongWing wrote:
Ravi,
The 90 is saying it can't connect to the remedy server, so I would that
the
machine can connect to the server
Marek,
There are two ways I'm familiar with to delete a record.
1 - Have an Admin Account, they have permission, so you won't have issues
2 - Create workflow that fires on condition 'x' that does a process to
delete the record
If you are unwilling to do 1, you must do 2, if you are not
Ben,
I'm curious. How have you written an API based program that deletes records
without sufficient permissions?
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ben Chernys
Sent: Tuesday, January 04, 2011 8:51 AM
To: arslist@ARSLIST.ORG
Subject:
)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: January-04-11 17:27
To: arslist@ARSLIST.ORG
Subject: Re: Deleting entry with api
**
Ben,
I'm curious. How have you written an API based program that deletes records
without sufficient permissions?
From: Action Request System
Kevin,
Yes I experience that EXACT issue. The problem is in the ARServer and is
fixed by a patch. You didn't mention what patch you are on, but go to the
latest and you will see it not being an issue anymore.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]
in a custom form via java or dotnet
api?
I was answering this Q.
Ben
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: January-04-11 19:00
To: arslist@ARSLIST.ORG
Subject: Re: Deleting entry with api
**
You said you have a binary
Patrick,
If I remember correctly, 7.5 Unix is 64 Bit, but Windows is 32 Bit. I
believe in 7.6.3 the Windows version is now 64 Bit..
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of patrick zandi
Sent: Wednesday, January 05, 2011 10:38 AM
To:
Brent,
You can either use a setfield run process, which will make additional
actions wait till the process is done, but if your script takes more than 60
seconds (the maximum value of the set fields run process), then this
solution won't work. If that's the case, here is my recommendation
Create
lots of new possibilities now.
We thought we would add in a counter for each interval that would abort
after a certain point. This is in case there was a point of failure between
the run process and starting the interval.
Brent...
Sent from my iPhone
On Jan 5, 2011, at 1:36 PM, LJ LongWing
Sam,
This list is 'all things remedy related, and some things not'..so while a
majority of the list is ITSM because of its prevalence in the industry..I
don't personally use any OOTB software..I just wade through everything to
find the snipits I find useful..:)
From: Action Request System
I'm setting up server groups. I have the need to know which node I'm
currently on when connected through the load balanced name. According to
the 7.5 docs.all nodes should have the same 'Server-Name', but each node
registers with the group with the 'Server-Connect-Name'. it is the connect
name
you
need to know the name?
On Thu, Jan 13, 2011 at 2:32 PM, LJ LongWing lj.longw...@gmail.com wrote:
**
I'm setting up server groups. I have the need to know which node I'm
currently on when connected through the load balanced name. According to
the 7.5 docs.all nodes should have the same
by connecting to them individually to troubleshoot/diagnose
problems.
On Thu, Jan 13, 2011 at 4:09 PM, LJ LongWing lj.longw...@gmail.com wrote:
**
Well, as we are setting up and configuring the nodes, there is always the
possibility that a user may be having trouble, trouble that's specific to a
certain
J
From: LJ LongWing [mailto:lj.longw...@gmail.com]
Sent: Friday, January 14, 2011 7:56 AM
To: 'arslist@ARSLIST.ORG'
Subject: RE: Server Group node
J..I figured yesterday that I would use a perl script to pull the
'Server-Connection-Name' out of the ar.cfg file..what I was hoping
'Name' = Server-Connect-Name
Kind regards
Danny
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: 14 January 2011 14:56
To: arslist@ARSLIST.ORG
Subject: Re: Server Group node
**
J..I figured yesterday that I would use
From Page 8 of 84092-Using A Hardware Load Balancer with AR System.pdf
The load balancer acts like a NAT device that routes any TCP or UDP traffic.
Since the AR System server uses an ONC-RPC implementation that is layered on
top of TCP/IP, AR System server traffic can be load balanced. Because
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: 14 January 2011 17:52
To: arslist@ARSLIST.ORG
Subject: Re: Server Group node
**
From Page 8 of 84092-Using A Hardware Load Balancer with AR System.pdf
The load balancer acts like a NAT device that routes any TCP or UDP traffic.
Since
WHAT
Ok.here is the problem. I logged a support ticket with ColumnIT regarding a
problem in 7.5 where when a Read user logs in, if you have user logging
turned on it shows garbage characters in the log where the word 'READ'
should appear. Column IT opens an issue with BMC. BMC
suppose that means it is safe
to ignore then?
Brien
On 1/20/2011 9:37 AM, LJ LongWing wrote:
**
WHAT
Ok
here is the problem. I logged a support ticket with ColumnIT regarding a
problem in 7.5 where when a Read user logs in, if you have user logging
turned on it shows garbage
Software,
Inc.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Thursday, January 20, 2011 08:38 AM
To: arslist@ARSLIST.ORG
Subject: No Plans To Fix (SW00377001)
**
WHAT
Ok.here is the problem. I logged a support ticket
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Thursday, January 20, 2011 08:38 AM
To: arslist@ARSLIST.ORG
Subject: No Plans To Fix (SW00377001)
**
WHAT
Ok.here is the problem. I logged a support ticket with ColumnIT regarding a
problem in 7.5 where when a Read user logs in, if you
Anne,
Turn your logging level up to 'All' and see what kind of details you can
find regarding why it's failing.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ramey, Anne
Sent: Thursday, January 20, 2011 10:22 AM
To: arslist@ARSLIST.ORG
Subject:
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Thursday, January 20, 2011 08:38 AM
To: arslist@ARSLIST.ORG
Subject: No Plans To Fix (SW00377001)
**
WHAT
Ok.here is the problem. I logged a support ticket with ColumnIT regarding a
problem in 7.5 where when a Read user logs in, if you have
in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Thursday, January 20, 2011 09:52
discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Thursday, January 20, 2011 08:38 AM
To: arslist@ARSLIST.ORG
Subject: No Plans To Fix (SW00377001)
**
WHAT
Ok.here is the problem. I logged a support ticket with ColumnIT regarding
a
problem in 7.5
Eric,
Did your DBA look for any locking? We used to experience this a lot till we
figure out what was happening. I could give you SQLServer instructions on
how to find it.but you aren't using that.and your DBA should be able to run
a query that'll tell you about things that are causing blocking
Mike,
Recent recommendations from BMC in my 7.5 environment were no more than 2
per cpu for Fast and no more than 3 per cpu for List. So in your case I
would set each min to 16 Fast Max to 32 and List max to 48
From: Action Request System discussion list(ARSList)
Jack,
Unfortunately I do not believe that the pw management stuff is a server
thing, I think the client and mid-tier were programmed to look at that
information and take action.that being said, you would need to write your
API program to do the same.
From: Action Request System discussion
Product Development
Kinetic Data, Inc.
Building a Better Service Experience
Recipient of :
WWRUG10 Best Customer Service/Support Award
WWRUG09 Innovator of the Year Award
On Tue, Jan 25, 2011 at 8:50 AM, LJ LongWing lj.longw...@gmail.com wrote:
**
Jack,
Unfortunately I do not believe
John,
I don't disagree with you. I think if BMC added account management fields
that state an account must change its password, or is disabled, then the
server should be checking that stuff...not the clientbut I'm not BMC and
I'm sure they had their reasons for designing it the way they did.
Mark,
I can't speak to if it will work under other configurations as others have
stated, but I believe the compatibility matrix states the client version
that the executable was compiled against, and is the only 'supported'
version.
From: Action Request System discussion list(ARSList)
Ok..I just completely re-read the original post...all indications save one
are that during that 5 minute interval the application server lost
connectivity with the DB server. The only exception to that appears to be
the escalation thread which continued processing during that 5 minute
Chas,
I have a custom in-house built system that utilizes read licenses extensively.
The application is a Quote/Order system, here is how it works.
The sales users create their own quotes and do everything they need with their
own records, once the quote reaches a certain stage it is
Mark,
If it is only that user on that machine (other users performing same action
on same computer don't have problem), then I would recommend clearing out
the arf and arv files. If all users on the machine are having problem then
it may be a corrupted DLL, if same user has the problem on ALL
, please let me
know.
Thanks
Mark
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Monday, January 31, 2011 10:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: RUT Error
**
Mark,
If it is only that user on that machine (other
Mike,
For our server side import scripts we usually use an admin account to avoid
this type of error.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of White, Michael W (Mike)
Sent: Monday, January 31, 2011 12:39 PM
To: arslist@ARSLIST.ORG
Viki,
I use the following batch file
@ECHO OFF
cd /d E:\Remedy\ARSystem\arserver\db\tools
arwklga -n 100 -t -u %1 arwklga.log
What this does is allow me to drop a file onto the batch file and the
arwklga.log shows up when the analysis is done.
This output allows you to figure out where your
Misi,
Question regarding #1 below. For setups such as myself where all users utilize
Mid Tier, what would the impact of updating the user record for that user?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi
Man, I miss thosewhat was the last version that supported that 4.0?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jarl Grøneng
Sent: Wednesday, February 02, 2011 8:06 AM
To: arslist@ARSLIST.ORG
Subject: Re: Error
I hope my reputation shows I don't mind doing my own workbut in this
situation I was hoping that someone else had already done it for me :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent:
Well...I know that joins were added in 3.0 or 3.2 and I'm sure flat was still
available in 4.x...was great for setting up a standalone dev environment...
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
remembering too. Can you imaginge installing today's ITSM
against a flat file? :)
On Feb 2, 2011 12:08 PM, Jarl Grøneng jarl.gron...@gmail.com wrote:
From my head I remember that flat file was removed in version 5, so
the latest version should be 4.5
--
H
2011/2/2 LJ LongWing lj.longw
So, based on that, the current supported versions are
Current (7.6.4)
C - 1 (7.5)
C - 2 (7.1)
?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: Thursday, February 03, 2011 10:23 AM
To: arslist@ARSLIST.ORG
Subject:
HI'm going to need to differ in opinionI used a system in the
3.2-4.5 range that heavily relied on joins, and I used Flat file for my local
machine devI don't see how it couldn't have supported it.
-Original Message-
From: Action Request System discussion list(ARSList)
Frex,
I agree with Axton. Despite the fact that Remedy 32Bit apps will run on
64Bit machines, they must use the 32Bit JVM to do so..I don't have any
experience in your problem, but if the Java program was written using the
32Bit API's, and needs them, then you must use the 32Bit JVM.
From:
Fred,
Update your log4j_plgunsvr.xml to log debug instead of 'warn'. That gives
you the detail you are looking for.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Friday, February 04, 2011 1:55
Might want to look for a address fault causing the memory leak :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Saturday, February 05, 2011 8:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: Error
John,
Not being an ITSM person, this may sound wrong, and if it does please
forgive. But how do you run a 7.x application on a 6.x server?doesn't
the 7.x application require 7.x server functionality?or did this come
out before they synchronized the versions?
From: Action Request
Pete,
Does the same thing happen when you log on as an Administrator from the web?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joran, Peter CTR WHS/ITMD/ACI
Group
Sent: Monday, February 07, 2011 10:09 AM
To: arslist@ARSLIST.ORG
Subject:
Mauricio,
I have this type of discussion with people on a regular basis, and I must
ask them 'define too much'. In this situation I would argue that it's not
that the Remedy server is utilizing too much bandwidth, but instead that the
pipe size between the app server and the db server is too
to respond as an official
statement that this behaviour is normal and that this 10Mbps should be
incremented so Remedy does not
Thank you and Best Regards,
Mauricio
2011/2/9 LJ LongWing lj.longw...@gmail.com:
Mauricio,
I have this type of discussion with people on a regular basis, and I must
ask them
John,
I just came across this situation in my 7.5 Patch 7 environment earlier this
week. The only way I was able to find the workflow was in the 7.1 Admin
tool, same as you, a simple save caused it to re-appear in the 7.5 Dev
studio.I haven't had a chance to do a deep dive on this and figure out
brilliance. - paraphrased by
me
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, February 11, 2011 10:43 AM
To: arslist@ARSLIST.ORG
Subject: EXTERNAL: Re: workflow objects hiding in Developer Studio
**
John,
I just came
KP,
Your assistance in the SQL that you suggest would be appreciated to help me
find out how extensive my problem is.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ars Lister
Sent: Friday, February 11, 2011 2:40 PM
To: arslist@ARSLIST.ORG
Saji,
Have you checked your Tomcat (assuming that's your jsp engine) logs to see
what's going on in there? Or you can configure your mid-tier logging and
see what that shows you.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Philip, Saji L
Bob,
I LONG AGO started using the Admin/Dev Studio from a RDP session into my
server….it just made sense at the time I started doing it, and still does. My
Dev servers are a relatively slow network link away from my VPN location, so
any/all interaction with them other than the user tool is
Misi,
I completely agree...turn on API/Filter/SQL logging and run the AR Log
Analyzer, see where your 'heavy hitters' are and tune them first.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent:
Of courseI've used your tool before and as with all of your tools, they are
exemplary.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Wednesday, February 16, 2011 8:52 AM
To:
Shawn,
I noticed the same behavior when the 7.6.3 client came out...to fix it I
went back to the 7.5 client. What version of 7.6 are you seeing this on?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shawn Stonequist
Rahul,
When configuring my Outlook, I noticed it uses port 587 for
outgoing...ensure you do as well, I'm not sure if any sort of encryption is
needed.I would check the gmail docs on setting up pop/smtp
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf
Axton,
The Tomcat that comes with 7.5 is 5.5.28
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Saturday, February 19, 2011 11:58 AM
To: arslist@ARSLIST.ORG
Subject: Re: tomcat DOS attack question
** With all infrastructure
Larry,
That error has nothing to do with 2008, it has to do with a bug in the Dev
Studio where you are editing a piece of workflow that belongs to a
deployable app while you are not in the app..it for some reason has trouble
translating the role ID's to names and throws that error, it however
I believe all of them...but honestly the first one I tried was Patch 3..and
it's still true for Patch 7
From: Axton [mailto:axton.gr...@gmail.com]
Sent: Wednesday, February 23, 2011 8:10 AM
To: arslist@arslist.org
Cc: LJ LongWing
Subject: Re: tomcat DOS attack question
7.5 GA or a patch
Well, the use of multiple assignee groups is certainly the reason for all of
the 'OR's in your query, why EVERYTHING is a 'LIKE' statement probably
contributes as well...
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of
Rajesh,
Malloc errors are problems with the system being able to allocate memory
(Memory ALLOCation). What this indicates is that your system is close to
the maximum memory allowed for your architecture, seeing as you are running
such an old version, it's possible that there are leaks that have
objects..and because the records aren't there, those objects
don't show up in the dev studio...bad design if you ask me.but I now have a
workaround to it, and that's what I truly needed J
From: LJ LongWing [mailto:lj.longw...@gmail.com]
Sent: Friday, February 11, 2011 9:25 AM
To: 'arslist@ARSLIST.ORG
list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Wednesday, March 02, 2011 4:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: EXTERNAL: Re: workflow objects hiding in Developer Studio
**
Some more information on this for the list….I experienced this some more today
and decided
: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Wednesday, March 02, 2011 4:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: EXTERNAL: Re: workflow objects hiding in Developer Studio
**
Some more information on this for the list….I experienced
To run the Java Plugin server, you must have it enabled in the armonitor.cfg
file, then the plugins that are enabled are configured in the xml in the
pluginsvr folder. What sort of config do you have enabled at the moment,
complete lines and what files they come out of would be helpful.
John,
You are confusing me..I assume your integration is firing on submit into the
AR System Email Messages form, right? Doesn't that form contain a field
called 'email address', or something along those lines that you could use?
I can't imagine it doesn't keep track of the email address it came
Sorry John, I have NO experience with instruction templates….but it sounds like
an interesting concept, interesting enough to read up on J
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Reiser, John J
Sent: Friday, March 04, 2011 11:17 AM
To:
: How to configure the Java Plugin to the ARServer
LJ Longwing thanks for response first fault
I haven't enabled it through armonitor.cfg . what I am doing here is I
added the C: location path in ar.cfg and starting the ARserver services
in the arjavaplugin log it is showing up like
The problem you are going to have in this situation is there needs to be a
Remedy server in front of the DB to use the API to pull the attachments out.
Due to the fact that it's now in a data warehouse, I'm not sure if you have
thatyou would need to move the data BACK into your Remedy
John,
I don't have direct experience with Kinetic, but I would imagine you would
need to do 3 separate checks. By doing it the way you are, as you described
you are saying that it must be in the order you specify. If however you
check it for lower, then for upper, then for special, all 3 should
Jason,
I agree whole heartedly..much like I posted a few weeks ago that I was
looking for a way to tell which remedy node I'm on.it would also be nice to
know which mid-tier node I'm coming through J
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf
: Session timeout on Midtier
**
You should be able to find the hostname from a filter run process to query the
hostname using command line command as is appropriate depending on your OS
(windows / UNIX)..
Joe
From: LJ LongWing mailto:lj.longw...@gmail.com
Sent: Tuesday, March 08, 2011
Fred,
I just gave that a try, but it only gives me the hostname in the URL, not
the actual host
http://server/arsys/home
That gives me 'server'. In this case I have 4 web servers behind a load
balancer...I want to know which of the 4 nodes the load balancer came
through
-Original
Vikram,
I worked at a company that used DSO for exactly what you are discussing,
used to archive things off of production to a reporting server, and make
that reporting server 'real time'it was a good solution for us at the
time, but looking back, I wouldn't do it again. The DSO engine is NOT
I don't think so MarkI believe the reason you are causing the table scan
is because of the OR, not because of the $NULL$. You may try a compound
index on Status and Assigned Personthis MAY help avoid a table scan, but
you must include the $NULL$ to get those...let me know if a compound
DOH!!didn't catch the !=...yea...that certainly won't use an index.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Monday, March 14, 2011 12:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: Question
I just installed 7.6.4 Dev Studio yesterday and am already annoyed with it.
Is anyone doing custom development anymore? Upon launch I couldn't do
ANYTHING to ANYTHINGturns out I was in 'best practice mode'switching
out of this let me start working with the system, but any time I create a
Be wary of this solutionany content within a specific field (, for
example) will cause this process to puke.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of kimberly.sant...@oracle.com
santana
Sent: Tuesday, March 15,
Dwayne,
Yes, there is a bug with the 7.6.3 client regarding commit actions. The bug
is specifically related to doing a commit when no fields that have
'changed'.this meaning fields that have the 'disable change flag set don't
count'.in this scenario it says its performing the commit, but doesn't
list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Wednesday, March 16, 2011 7:52
To: arslist@ARSLIST.ORG
Subject: Re: Active Link sequence dies after Commit
**
Dwayne,
Yes, there is a bug with the 7.6.3 client regarding commit actions. The
bug is specifically related
Drew,
You are correct, you can't have a form in more than one deployable app at a
time, so that's why it's not available in your new one. I think the easiest
option would be to export your deployable app in-tact, and then when you are
importing your app on the destination server don't import all
Peter,
I have seen this NUMEROUS times and sometimes the cause is the tomcat maxheader
size being too small for the amount of data being sent/received across the
backchannel servlet. This typically happens to us when we have table fields
with lots of columns in it.
-Original Message-
AL's were stripped away.
I re-imported the deployable app and everything started working again.
Drew
Comayagua
On Fri, Mar 18, 2011 at 8:38 AM, LJ LongWing lj.longw...@gmail.com wrote:
Drew,
You are correct, you can't have a form in more than one deployable app at
a
time, so that's why it's
Misi,
I posted a defect to the list a few weeks back...see if this helps you at all.
1 - Turn Off 'record object relationships'
2 - Restart your remedy server
3 - Turn it back on
4 - Restart your remedy server
Now see if the objects now show up. I found it to be that the objects in
question
Chris,
I run in Locked mode as well.and while I don't run OOTB apps, what you will
likely want to look for is something that is setting 2 to something..likely
$USER$ on the screen.this would likely be an AL on window open or
something..the 'all fields' doesn't cause this problem unless you are in
Rajesh,
If you have business hours setup, you could even take the count provided
below and run it through a business time add function and take $TIMESTAMP$
as the start and add that many min's, that would give you a date/time that
you would expect to get to it.
From: Action Request System
Juan,
When I ran the install I needed the special port #, but after the install
happened the config does not need the port...it uses the SQL Client to
connect whereas the install uses JDBC to connectso you should find that
even on that custom port, an existing server will connect without a
(ARSList)
[mailto:arslist@arslist.org] On Behalf Of LJ LongWing
Sent: Thursday, March 31, 2011 7:57 PM
To: arslist@arslist.org
Subject: Re: Email Notifcation
**
Rajesh,
If you have business hours setup, you could even take the count provided
below and run it through a business time add function
Gopal,
I think you should stabilize the server before trying to add a
licenselack of license isn't going to cause restart of server, and the
only way I know of to add a license is through the user tool.
-Original Message-
From: Action Request System discussion list(ARSList)
Ok...my first recommendation based on those logs would be to go into
armonitor.conf and comment out everything except maybe the arserverd and the
arplugindmaybe the java pluginbut comment out everything else.
-Original Message-
From: Action Request System discussion list(ARSList)
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