Email Engine

see email any thing error logs. Can some body help me out whether I have to do any modification in configuration file or any thing in send mail. Thanks raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Mid Tier Authentication Error ARERR 9388

, Preference Server, Data Visualization Server and Homepage Server. Still getting an AUTHENTICATION ERROR ARERR 9388 when i am trying to login through DEMO. Please advise. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist

Re: Mid Tier Authentication Error ARERR 9388

will check tomorrow and update in here. Thank you for your reply. Really appreciate it. On Aug 12, 7:41 pm, Joe DeSouza joe_rem...@yahoo.com wrote: Raj, First of all it would be nice to know what web server you are using. If you are using IIS, then http://mid-tier-server-name/arsys would be enough

Re: Mid Tier Authentication Error ARERR 9388

Server , I mentioned AR System Server for all these. Don't know why I am unable to make the Mid tier work ? Must be doing something wrong. Will dig in more and update in here. Any other sugestions are welcome. Thank you , Raj On Aug 12, 11:10 pm, Rosemary rjing...@gmail.com wrote: I've noticed

Re: Mid Tier Authentication Error ARERR 9388

Sorry typing error Typo : I mentioned Authentication Server as AR System Server password. I mentioned Authentication Server name as AR System Server name. On Aug 13, 11:55 am, Raj ravi6...@gmail.com wrote: Hello All, I tried all the steps , changed the application service password and mid

Re: Mid Tier Authentication Error ARERR 9388

Resolved. Windows Firewall was on. Turned it off and it worked. Thank you everybody for the help. Raj On Aug 13, 11:58 am, Raj ravi6...@gmail.com wrote: Sorry typing error Typo : I mentioned Authentication Server as AR System Server password. I mentioned Authentication Server name as AR

Re: ARS 7.5 P2/ITSM Install Issue

Yup, Janie is right. Install AR System 7.5.00 Patch 002 , then there is Patch 002 for CMDB 7.5.00 . Before Installing CMDB you need to license AR System Server and all the licenses you need and then do the CMDB (7.5.00 P 2)install and then ITSM Suite. On Aug 14, 9:58 am, Janie Sprenger

Re: Mid Tier Authentication Error ARERR 9388

Aug 14, 2009 11:47:09 AM - WARNING (com.remedy.log.PERFORMANCE) : Reaping cache Form fields for definition, permissions , data change on server All Servers Any idea what is the problem. Thanks, Raj On Aug 13, 5:14 pm, Raj ravi6...@gmail.com wrote: Resolved. Windows Firewall was on. Turned

Re: Mid Tier Authentication Error ARERR 9388

worked. In the midtier configuration page under AR Settings page, previously i listed port number 8080 under port column. I removed the port number, flushed the cache and tried loggin in again and it worked. Thank you all, Raj On Aug 14, 12:04 pm, Ravi ravi6...@gmail.com wrote: Where should I

Unable to run environment precheck utility.

the environment precheck utility before installing ITSM Suite. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

Re: Unable to run environment precheck utility.

Worked. Installed SQL Server 2005 clients, also was entering sa username wrongly before. Also there was a need to change the recovery mode to simple instead of full to run the environment precheck utility to run. worked now. On Aug 14, 1:59 pm, Raj ravi6...@gmail.com wrote: Hello All, OS

Re: Mid-Tier with IIS and Tomcat Servlet

Follow the mid-tier post-installation procedures from AR System Installation Guide. In the mid-tier post installation procedures section you will find some configurations changes that needs to be done for running tomcat with IIS. Thanks, Raj On Aug 17, 10:50 am, Lyle Taylor tayl

Remedy on different domains/ network

, or is there any workaround from Remedy perspective ? How can this be achieved. Please advise. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where

Remedy Email Engine Configuration.

the documents accurately but don't know where I am doing wrong ? Please advise. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

Re: Remedy Email Engine Configuration.

Thank you all for the help. Email Engine works now. Our network engine had to change a configuration on the connector server which allowed plain text credentials to be passed to Exchange. It works now. Thanks, Raj On Aug 20, 9:32 am, Marsh, Lee lee.ma...@usdoj.gov wrote: Did you check

Re: Remedy Email Engine Configuration.

typo: Network Engineer/ MS Exchange Admin On Aug 20, 9:37 am, Raj ravi6...@gmail.com wrote: Thank you all for the help. Email Engine works now. Our network engine had to change a configuration on the connector server which allowed plain text credentials to be passed to Exchange. It works

system time/server time

Hello all, When i send email through Remedy Email Engine, the time is off by an hour. Is it pulling system time , as I see system time is off by an hr too ? For this do I need to change system time or is there any workaround in Remedy system? Thanks, Raj

Re: system time/server time

Sorry, figured it out.was looking in the wrong place. correct : control panel date and time I was looking at wrong place control planel regional and language options Thanks, Raj On Aug 20, 10:55 am, Raj ravi6...@gmail.com wrote: Hello all, When i send email through Remedy Email Engine

Apt. way to delete foundation data

just go to each forms and do the clean up? Is there any faster way ? please advise, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

Re: Apt. way to delete foundation data

Thank you Charles for your reply. I will see if i have the database backup , may be as you mentioned , I could just restore the old one. Thanks, Raj On Aug 20, 11:54 am, Charles Baldi charles.ba...@gmail.com wrote: Raj, You can do this a couple different ways, depending on which data objects

Remedy Email Error : Client does not have permissions to send as this sender

Hello All, I getting the following error : Client does not have permissions to send as this sender in Remedy Email Engine. Does anybody know, what could be the reason. Thanks, Raj ___ UNSUBSCRIBE or access

Re: Remedy Email Error : Client does not have permissions to send as this sender

be the reason? Thanks, Raj On Thu, Aug 20, 2009 at 3:58 PM, Lyle Taylor tayl...@ldschurch.orgmailto:tayl...@ldschurch.org wrote: It sounds more like you're logging into the mail server with an account that's different than what you've specified as the sender e-mail address in your

ARERR 590 SQL Database is not available-will try connection

is unavailable. The process periodically retries the connection until a connection is obtained or it encounters a fatal error. Please guide. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum

Re: ARERR 590 SQL Database is not available-will try connection

when i restarted the AR System service then it worked. And am able to login successfully. but still want to know what could be the reason ? On Aug 21, 11:29 am, Raj ravi6...@gmail.com wrote: Hello all, I am getting the following error when logging into user tool through pre-production system

licensing in v 7.5

. Is it a bug ? Please explain/advise ? Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

Re: licensing in v 7.5

I am getting the following error when i try to validate. The number of licenses required by the staging forms is greater than the number of available licenses. Choose Functions License Compliance Check to verify. (ARERR 45405) On Aug 25, 2:05 pm, Raj ravi6...@gmail.com wrote: Hello all, we

Foundation data in sets using DMT

company but different departments. So can we upload foundation data related to first set now, and later when we finish working on the foundation data of other set, we upload later ? Is it possible ? or do we have to do all the uploads, promotion in one go ? please advise, Thanks, Raj

mid tier error

Hello All, I am getting the following error message when trying to access remedy through web. What could be the problem? Thanks, Raj You are not authorized to view this page You do not have permission to view this directory or page using the credentials that you supplied

Re: mid tier error

) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Wednesday, August 26, 2009 1:58 PM To: arsl...@arslist.org Subject: mid tier error Hello All, I am getting the following error message when trying to access remedy through web. What could be the problem? Thanks, Raj You are not authorized to view

Re: mid tier error

Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Wednesday, August 26, 2009 12:38 PM To: arsl...@arslist.org Subject: Re: mid tier error Thank you Michael . Yes, I am running tomcat on IIS. Also, the steps you mentioned, these were already completed

Re: mid tier error

- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Wednesday, August 26, 2009 12:49 PM To: arsl...@arslist.org Subject: Re: mid tier error http://servername:8080/arsys/home when i try this i am getting error like : OOPS THIS IS LINK APPEARS

Re: mid tier error

with tomcat on IIS. Used to work before.All of sudden today when I tried loggin in, it gave me error. On Aug 26, 1:00 pm, Raj ravi6...@gmail.com wrote:  http://servername:8080/ getting page cannot be displayed.  http://servername/  same original error. On Aug 26, 12:55 pm, Lyle Taylor tayl

Re: mid tier error

not related to the fact that you are using it with IIS.  Have you tried restarting the Tomcat service? Lyle -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Wednesday, August 26, 2009 1:05 PM To: arsl

Data Promotion Error (ARERR 2) using Data Management Tool

in the AR System Error Messages Document. Did anyone encounter this kind of error or was able to resolve it. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net

Can we restore a Database to another Database ?

on database side to make it successful. Please Advise, Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

Where to make changes for DOMAIN change ?

from one server to other server on different domain). Am trying to restart the ARSystem Server but it fails every time. Is there anywhere else ,I need to make change or just the change in ar.cfg is enough ? Please advise, Thanks, Raj

Unit Test , User Acceptance Test Plan and Training Plan?

. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

Re: Where to make changes for DOMAIN change ?

Hello Basil, May I know which client tools are you talking about ? Database is MS SQL Server 2005 , are you talking about MS SQL Management Studio ? Thanks, Ravi On Oct 21, 11:23 pm, Webster, Basil basil.webs...@siemens.com wrote: Hi Raj, What is the error you get in the arerror log file

Re: Where to make changes for DOMAIN change ?

must be missing a set somewhere. Also, got an update from the BMC Support, Here is what BMC person replies: As per your query, You need to use 32 bit Database client in order to connect with 64bit database. What do you think now ? Thanks, Raj -Original Message- From: Action

Password for Demo Account ? Reset.

for Demo.Tried logging in through other accounts AppAdmin , etc but can't view user form through those accounts . Please advise, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti

Re: Password for Demo Account ? Reset.

change ? http://groups.google.com/group/arslist/browse_thread/thread/99e11928969eb6eb/25e4d7c1cea6fd04?hl=enlnk=gstq=domain+change#25e4d7c1cea6fd04 Please advise, Thanks, Raj On Oct 26, 10:52 am, Joe DeSouza joe_rem...@yahoo.com wrote: You could also do this at DB level by resetting the password

DMLAdmin, DMLDataAdmin and other Permission groups ?

. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

Remedy Email ARERR 623

) Any ideas , how to resolve this. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

User form vs People form.

form will have more records than user form ? want to know which will have more records and why, does it depend on the company? Where can I find these details ? Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives

Ports and Queues - Thread Settings ?

. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

ARS 7.5 Patch 001 ? or Patch 002? or Patch 003?

, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

Unable to do a Change Field Action-Attaching Menu to Character field

checked the logs it shows * No such field on schema, did anybody encounter this kind of issue. Unable to attach a MENU to the character field. Please advice. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives

need to design a counter

Hello all, There is an integer field on form1. need to design a counter which increments the count by one for every submit on form2. So, need to write a filter on submit of form 2 which increments the integer field on form 1 by 1 for every submit on form 2.please advise. thanks, Raj

Re: {Remedy ARS} Re: need to design a counter

Value) qualification for designing the filter on submit on HPD:Worklog, I need to increment the count through that integer field (which would be a hidden integer field), which is on HPD:HelpDesk form. Thanks, Raj On Apr 15, 5:14 pm, Joe D'Souza jdso...@shyle.net wrote: Raj, What is the reason

COLCOUNT not working

Hi All, Setting a field with COLCOUNT($COLUMN FIELD ID$) in a Set Fields action of a Filter on Submit. Seems is it not working. Always setting the field to a constant value of 15. Would like to set the field with the number of rows in that particular table. Is the any other way around to do this?

Re: {Remedy ARS} Re: COLCOUNT not working

be 20 but it is 15. Thanks, Raj On May 10, 11:01 am, Joe DeSouza joe_rem...@yahoo.com wrote: Raj, sum(fieldname) is the function used across most standard databases to do something similar to a colcount() update table tablename set fieldname = sum(field2name) where your conditions

Re: {Remedy ARS} Re: COLCOUNT not working

to the field. So, my query should look like below: ??? SELECT Count(Case_ID) FROM Table1 Please let me know. thanks, Raj On May 10, 10:53 am, ARSmarts Support supp...@arsmarts.com wrote: You can make use of the view created by ars. Here is an example: suppose you have a table name HPD:Help

Re: {Remedy ARS} Re: COLCOUNT not working

Thank you Mark for the reply. Where can I check the Table Chunking value? On May 10, 12:03 pm, Brittain, Mark mbritt...@navisite.com wrote: Raj, Any chance the Table Chunking is set to 15? I know it is a wild thought but it is the only thing I can think of that might explain the behavior

Crystal Reports Export to Excel

. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Re: How to export data (PROCESSES) from BMC Remedy User tool

Go to User Tool or Admin Tool's Help and type Exporting Reports, I think by PROCESSES you were referring to Transactional Data. Let me know if you were able to resolve your issue. Thanks, Raj On Jun 25, 5:26 am, RKVKRKVK krishn...@ilantus.com wrote: Hi, I am able to export forms, active links

Test System to Production System, Would Ghost Image work ? what is BMC recommendation?

installations of ARS and ITSM again on production system ? What is ideal approach ? What does BMC recommend ? Please advice. Regards, Raj rki...@spike.dor.state.co.us ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: Test System to Production System, Would Ghost Image work ? what is BMC recommendation?

I guess, when you export all the workflow into definition files and use notepad to open it and use function find/ replace to replace the server references with the name you want.and then import the workflow back again, it should work. Correct me if i am wrong. Regards, Raj On Jun 29, 2:24 pm

Re: Test System to Production System, Would Ghost Image work ? what is BMC recommendation?

. Thanks, Lyle -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Monday, June 29, 2009 2:29 PM To: arsl...@arslist.org Subject: Re: Test System to Production System, Would Ghost Image work ? what is BMC

Mid Tier running very slow

Cache Groups. Please advice what should i do to make it work faster. regards, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

ARERR 9387 Issue with Reporting on Midtier

Can I check or any logs...what timeouts need to be changed, etc? Thanks Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

ARERR 9387 Issue with Reporting on Midtier

can I check or any logs...what/where the timeouts need to be changed, etc? Thank you, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Data Extraction: Foundation, Process Set Up and Transactional Data

forms ? Please advise and share your experiences. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Re: Data Extraction: Foundation, Process Set Up and Transactional Data

Tree-Branch         CFG-DecisionTree-BranchItem Transaction     Incident         HPD:Help Desk         HPD:Associations         HPD:WorkLog         HPD:Impacted Areas* Thanks Mahesh On Tue, Sep 21, 2010 at 4:20 PM, Raj ravi6...@gmail.com wrote: Hello All, Need to extract all data

People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

mention Company as A and row 2 mentions company as B or I would just have One row for person - John but in the company column , I would mention two company names i.e., A; B. Not sure If this would work? I am thinking, there should be two rows. Please let me know what you guys think? Thanks, Raj

Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

Comments : I am thinking, there should be two rows but would that generate two people records for John? The other way, single row but two entries in Company column, never tried this way... On Mar 1, 12:11 pm, Raj ravi6...@gmail.com wrote: Hi All, I am working on Data Management Tool to load

Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

What if we have a situation, where a person belongs to two companies? How do we handle that? On Mar 1, 12:14 pm, Roger Justice rjust2...@aol.com wrote: A person can only belong to one company. -Original Message- From: Raj ravi6...@gmail.com To: arslist arsl...@arslist.org Sent

Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People)

- Unrestricted Access and update the Access Restrictions with the two company names he/she belongs to? Is that right way to set up in multitenancy? On Mar 1, 12:14 pm, Roger Justice rjust2...@aol.com wrote: A person can only belong to one company. -Original Message- From: Raj ravi6

Change Calendar - Quick Filter - Search By Customer Company allowed?

can use the quick filter. Does the Quick Filter in Change Calendar only works for Operating Company? As in my case, when I used Customer Company in the search, it didn't work. I am on ITSM 7.0.03. Please let me know. Thanks, Raj

Approvals are skipped at Implementation Approval.

be appreciated. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Re: Approvals are skipped at Implementation Approval.

wrote: Make sure that there is a person in the Group that you have mapped with a Role of Infrastructure Change Approver. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Friday, March 25, 2011 12:11 PM

Re: Approvals are skipped at Implementation Approval.

mapped with a Role of Infrastructure Change Approver. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Friday, March 25, 2011 12:11 PM To: arsl...@arslist.org Subject: Approvals are skipped

Incorrect Server Reference - Disaster Recovery Testing

reference(s) I am still missing? Is there another file, or some data reference in the database? Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where

CCM Calendar does not display changes in 1-day view.

, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Re: CCM Calendar does not display changes in 1-day view.

[ARSystem 7.1 P007, Change Management 7.0.03 P009,CCM Flashboard 1.0.00] On Apr 12, 6:44 pm, Raj ravi6...@gmail.com wrote: Hello All, CCM Calendar does not display changes in 1-day view. Created few change requests and we can view them on 5-day or 7-day view, but when we filter with 1-day

Re: 7.6.4 P1??

, ARS, ITSM, etc of 7.6.04 to do an upgrade in overwrite mode? Please advise. Thanks, Raj On Jun 1, 10:18 am, Easter, David david_eas...@bmc.com wrote: There are SSI for SP1 - but SSI can only be used for a fresh install, so if you've already installed 7.6.04 you can't use the SSI to upgrade

TMS:Task, TMS:TaskGroup Fields lost Task User Read-Write Permissions

and TMS:TaskGroup form has Task User permission. On Prod System, the permission is Read Only, where as On UAT the same field has Read Write Permission. Is there a way to make that Task User permission on Prod System Read Write? ARS 7.1, ITSM 7.0.3 P008, Oracle DB, Solaris OS. Please advise, Raj

Customer Notifications

, 3. SYS:Notification Messages are appropriately configured. Notifications are working normal for other non Customer Notifcations, but just that for some reasons I do not see notification emails being generated for these Customer Notifications. Please advise? Thanks, Raj

PERFORM-ACTION-OPEN-URL Question - Window Size

just trying to make the window smaller so it will look better and user can easily read the message contained in the window. Thank you, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11

Re: PERFORM-ACTION-OPEN-URL Question - Window Size

Thanks LJ for prompt response. How can I find out if I have the control over the page that it's going to? Where can I check? I am using the URL provided to me to open that URL through ActiveLink' action. On Jul 19, 11:27 am, LJ LongWing lj.longw...@gmail.com wrote: Raj, It's opening a browser

JavaScript using Run Process - Active Link.

Hello All, I am getting the following error - The Following specific error(s) occured when executing javascript alert(Hello World);  when i am trying to invoke java script using Run Process action of an Active Link(On click of a button). Any idea, what am I missing? Thanks, Raj

Re: JavaScript using Run Process - Active Link.

: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Monday, August 01, 2011 4:17 PM To: arsl...@arslist.org Subject: JavaScript using Run Process - Active Link. Hello All, I am getting the following error - The Following specific error(s

Re: JavaScript using Run Process - Active Link.

cache and closing/re-opening the browser before each try) with no problems:      javascript: alert(Hello World);      javascript:alert(Hello World); -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Monday

Prompt a message if multiple rows are selected on a table field.

would like to prompt a message. How can I do this? Please advise, Regards, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are

Re: Prompt a message if multiple rows are selected on a table field.

tab Dev Studio - Display - Row Selection attribute Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Friday, March 16, 2012 3:14 PM To: arsl...@arslist.org Subject: Prompt a message if multiple

License Usage Report

- 64bi Please advise, Regards, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are

Re: License Usage Report

] On Behalf Of Raj Sent: Wednesday, March 28, 2012 12:34 PM To: arsl...@arslist.org Subject: License Usage Report Hello, I am trying to generate license usage report on our server but I do not see the license usage form. I have couple of question on the same: 1. How to generate license

Can remedy code push cause DB crash, etc?

mentioned is possible? If yes, what could be the reasons and what can I look into to find the root cause. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where

Re: Can remedy code push cause DB crash, etc?

Sorry, missed the environment info: Server : 5.01.02 Patch 1313 Hardware : sun4u OS: SunOS 5.10 DB: SQL -- Oracle DB Version : 0.2.0.5.0 - 64bi On Mar 30, 11:30 am, Raj ravi6...@gmail.com wrote: Hi All, Very recently I performed Remedy code push on our production server. This involved

Re: Can remedy code push cause DB crash, etc?

Typo ; DB Version : 10.2.0.5.0 - 64bi On Mar 30, 11:33 am, Raj ravi6...@gmail.com wrote: Sorry, missed the environment info: Server : 5.01.02 Patch 1313 Hardware : sun4u OS: SunOS 5.10 DB: SQL -- Oracle DB Version : 0.2.0.5.0 - 64bi On Mar 30, 11:30 am, Raj ravi6...@gmail.com wrote

Re: Can remedy code push cause DB crash, etc?

changed (more records will of course result in an increased time for a change). Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Friday, March 30, 2012 1:34 PM To: arsl...@arslist.org Subject: Re

Re: Can remedy code push cause DB crash, etc?

and froze the system. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Friday, March 30, 2012 2:36 PM To: arsl...@arslist.org Subject: Re: Can remedy code push cause DB crash, etc? Typo ; DB

Re: Can remedy code push cause DB crash, etc?

? On Mar 30, 12:02 pm, Joe Martin D'Souza jdso...@shyle.net wrote: Raj, Turn autoextend on for your temp database, and make sure the disk has sufficient free disk space to allow similar operations in the future. I'm guessing you must have been missing one or both of these? Joe

Re: Can remedy code push cause DB crash, etc?

.. In short you can't be having a low volume dedicated to the tmp directory on your AR Server.. Joe -Original Message- From: Raj Sent: Friday, March 30, 2012 3:30 PM Newsgroups: public.remedy.arsystem.general To: arsl...@arslist.org Subject: Re: Can remedy code push cause DB

Attachment Size, Max file size allowed, Compression ratio, other details.

. The default for an Oracle database is 1 MB. For SQL Server and Sybase, the default is 2,147,483,647 bytes. The maximum value allowed for either database is 2,147,483,647 bytes. Just trying to understand what are the limitations of attachment field. Pl advise. Raj

Re: Can remedy code push cause DB crash, etc?

some light what might have happened and how we can avoid this in future to avoid any impact to customers. Here's the environment info: Server : 5.01.02 Patch 1313 Hardware : sun4u OS: SunOS 5.10 DB: SQL -- Oracle DB Version : 0.2.0.5.0 - 64bi Thank you, Raj On Friday, March 30, 2012 1:14:40 PM UTC

Re: Can remedy code push cause DB crash, etc?

and everything is fine up to now. This bug is also supposed to be solved in the 10.2.0.3.0 patchset that is availlable on the Metalink site. Do you happen to be running Oracle on a Windows 32-bit server? -Original Message- On Thu, Jun 28, 2012 at 11:55 AM, Raj ravi6...@gmail.com

Re: Can remedy code push cause DB crash, etc?

, Raj wrote: ** Thanks Fred for your prompt reply. I checked the Server Ports and Queues settings: reaching out to DBA to check how many connections and processes the database (and database O/S for the user the database runs under) is configured for. as you suggested. Will let you know my

Re: Can remedy code push cause DB crash, etc?

~15 and overall fields count ~400. (Basically, this is a heavily customized form but not as much as our HPD form) On Thursday, June 28, 2012 11:35:09 AM UTC-7, Raj wrote: Sorry! Screenshot didn't work. Here is the information again: Type/RPC/Min/Max Admin / 390600 / 1/ 1 Fast / 390620 / 20

Notify after Modify All

but the filter failed. Pl advise. Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are

Re: Notify after Modify All

AM Subject: Re: Notify after Modify All Raj, Unfortunately, a filter fires on an individual record, not a set of records. There is no built in mechanism to do what you are looking for...only the ability to send an email on each record. To be able to do what you are looking for you

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