by RT and these are just as applicable to newer versions. It is not the
be all, end all source of RT documentation, but it is a good start.
I conquer.
RT Training in Washington DC, USA on Oct 25 26 2010
Last one this year -- Learn how to get the most out of RT!
Hi all,
Thought I'd share my experiences
rt2mboxhttp://wiki.bestpractical.com/view/Rt2Mbox
on 3.8.2, and ask for ideas on how to overcome some warts. It is
pretty handy if you ever
need to downgrade to a plain email box based system, or want an
offline/backup copy to
read in Thunderbird. However,
On Fri, Oct 1, 2010 at 14:58, Peter Roosakos proosa...@yahoo.com wrote:
I was curious if it is possible to use the perl ‘qx’ or similar command
inside of a custom action scrip to run a system level shell script. My goal
is to automate the process of restarting a system service or daemon. I
Thanks for your information, Please let me know in what area I have to
debog. I am new to this.
Kevin suggested you change your log level in RT_SiteConfig to debug,
no actual code debugging required yet.
RT Training in Washington DC, USA on Oct 25 26 2010
Last one this year -- Learn how to get
On Wed, Sep 15, 2010 at 19:58, Mark Jenks
mark.je...@iodincorporated.com wrote:
Excellent! I didn't know that TAG's referred to resolved tickets also.
It depends on the config, in the default yes.
http://search.cpan.org/~jpierce/RTx-Tags-0.25/etc/Tags_Config.pm
--
Cambridge Energy Alliance:
On Wed, Sep 15, 2010 at 17:39, Mark Jenks
mark.je...@iodincorporated.com wrote:
I have the clould configured and working great. Except one of the new
employees starting putting extra stuff in there and have made the cloud look
terrible.
Is there a way to edit out things or just purge it and
On Thu, Sep 9, 2010 at 13:48, Gary Greene ggre...@minervanetworks.com wrote:
While on the IRC channel for RT recently I discussed the want for an option
to collapse the quoted portions of tickets (where you've got user responses
to previous messages, etc) ala Gmail. During that conversation
note that also not all RT cpan extensions are on the wiki ;)
Damn virtuous lazy programmers :-P
RT Training in Washington DC, USA on Oct 25 26 2010
Last one this year -- Learn how to get the most out of RT!
With all the dependencies there are a number of pitfalls, and a number of
different instructions. I bought the book, which is not completely current
anymore. I don't know what might have changed.
What/where are the best instructions to follow to do the install?
The README that comes with the
Why non-system perl, Jerrad? I've never had a problem with it (that I know
of), but have I just been lucky?
My only RPM-related problem is having to reinstall a current version of
Sys::Syslog after every yum update (anyone know why that happens?)
Precisely. RedHat is bad at not clobbering
Thanks for the replies. The advise and suggestions worked. Now I'm having
problems calling a Java jar from my scrip in RT. I've tried using the
system and open functions, but have had no luck. Does anyone know of a way
to call the Java jar from RT?
Seems like a really bad idea to me, but
Because it's not active. It's resolved, archived, done.
Searching such should be done explicitly, not implicitly;
compare GMail.
See http://wiki.bestpractical.com/view/SimpleSearchIncludeResolved
--
Cambridge Energy Alliance: Save money. Save the planet.
Discover RT's hidden secrets with RT
Ungh, Ubuntu as a server.
Leaving that aside, simply use the package manager (something like
Synaptic in the GUI) to check where the files for the rt package are
installed.
Back those up if you have concerns about possible customizations done
to core instead of local code. Backup your database.
I'm wondering if there's a way to make such that if a someone replies to
an existing ticket, but CCs the address for another queue in the same RT
installation, RT would create a new ticket in that CCd queue.
Given how RT handles addresses and talking to itself, etc. it seems like it
would be
that can be done in the template to check if the user is an LDAP user and
not generate a password for them? I want my local users to be AD, and
remote users to have a password in RT3.
Can't you just add a condition on the password generation that skips
it if the requestor domain is the same
The iterator is: $Ticket-QueueObj-AdminCc-MembersObj
--
Cambridge Energy Alliance: Save money. Save the planet.
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
You've replied to the wrong thread.
Do I need to do anything to domain.com to escape the . ?
\.
otherwise you could match domain1com.net, domain2com.org, domain3com.tld
And you should anchor it: m/domain\.com$/i
--
Cambridge Energy Alliance: Save money. Save the planet.
Discover RT's hidden
2.) Is there any way to include screenshots (or other images) in the
ticket body? I see there is a multitude of options for rich text
display, including a paste from Word but I don't see anything about
Just upload the image as an attachment.
Discover RT's hidden secrets with RT Essentials from
2.) Is there any way to include screenshots (or other images) in the
ticket body? I see there is a multitude of options for rich text
display, including a paste from Word but I don't see anything about
Just upload the image as an attachment.
I know we can upload attachments, this would be
On Thu, Jun 17, 2010 at 14:51, AJ Ferrigno aj.ferri...@gmail.com wrote:
Jerrad,
I suppose I could advocate sending an e-mail in to create a ticket
with screenshots, but then we'd have to set up a mail address for each
queue (as I understand how it works) when currently we would only have
a
Must it really be a drop-down? With RTx::Tags you can do a simple search:
.customer:DairyQueen
It doesn't currently support searching for values with embedded spaces,
but there's no reason you couldn't customize it. You could even tweak the
cloud from operating on the tags Custom Field to the
Does RT no longer respect the forward template? I had one from 3.8.2,
and I seem to recall it working fine.
Ours is pretty basic, just a (fairly obvious) note telling people to
ignore what they don't understand, since
forwards are generally to those not using the system, and some people
freak out
Thanks! found the Forward Ticket template, and the modifications work there,
but even though I've updated the Forward template, I still get messages with
the format specified in etc/initialdata:
This is forward of transaction #178384 of a ticket #11761
Discover RT's hidden secrets with RT
Hrmph, the template parser is mighty picky. It fails to compile:
This message has been forwarded from CEA ticket #{ $Ticket-id }
transaction #{ $Transaction-id }.
Don't worry if you do not know what this means, simply enjoy the
message below from { $Ticket-RequestorAddresses }
But without
On Tue, Jun 1, 2010 at 09:16, David X. Glover
d.glov...@physics.ox.ac.uk wrote:
Is it possible to allow staff to edit the Comments about this user field on
regular users without the staff being admins?
Depending on what you mean by admin, yes; SuperUser is not required.
See recent threads Re:
On Fri, May 28, 2010 at 15:32, Bouzite, Radouan rad...@ipexna.com wrote:
Where can I find RT3.8.8compiled version for CentOs ?
You don't. Perl is not a compiled language. Just download the source
tarball and install.
If there's no guide on the wiki for you specific version, try another
or the
He's looking for RPMs, which would be nice to have. A recent update to
our server momentarily broke our RT install because it's not part of
the package management system .
That's not what he said though.
It's also complicated by the fact RH/CentOS has an out-of-date File::Temp.
If you're
It's also complicated by the fact RH/CentOS has an out-of-date File::Temp.
If you're installing all of RT with local:lib, you need to keep an eye
on logwatch reports for signs of up2date clobbering it.
If you're NOT installing all of RT with local:lib, that is.
--
Cambridge Energy Alliance:
Hi All,
I'm using http://wiki.bestpractical.com/view/RtBounceHandler to detect bounces.
I then have the following scrip flag the bounced tickets, which has
been in place for months:
Custom condition: return 1 unless $self-Subject =~ /Bounce!/;
Custom action: 1;
Custom clean-up: my $curval =
P.S. I was wrong Re: but not txn rescorded, I forgot about
HideSystemTransactions
--
Cambridge Energy Alliance: Save money. Save the planet.
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
I can fix this by giving then AdminUser and ShowConfig but I was
hoping to avoid this if possible
Does anyone recall if this was an option in 3.8.2?
Is there a config setting that we may have to adjust?
Yeah, this is an unfortunate instance of insufficient granularity in
RT's ACLs. I need
Terrible, awful hack of DBIx::SearchBuilder.pm
That's not case-insensitive search, but case-insensitive fulltext: search
This is not necessary for searching subjects.
--
Cambridge Energy Alliance: Save money. Save the planet.
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Yeah, my bad.
On Correspond Auto-take by AdminCc
Action:
## based on http://wiki.bestpractical.com/view/AutoSetOwnerIfAdminCc
my $Actor = $self-TransactionObj-Creator;
my $Queue = $self-TicketObj-QueueObj;
return 1 if $Actor == $RT::SystemUser-id;
return 1 unless $self-TicketObj-Owner ==
Have you tried setting it explicitly in the templates for that queue?
In general RT defers to headers present in templates over auto-generated ones.
This likely means duplication of public-facing templates, but that's
probably preferable to hacking the codebase to wedge this in.
--
Cambridge
I really like this method... I have the ticket creation notifications going
to a shared mailbox for all the users to see. but I cannot seem to find a
sample scrip on the wiki to assign ownership of a ticket based on the email
address that the reply came from. I mean I know I can set the owner
What am I missing?
Have you given unprivileged users the rights to edit this field?
--
Cambridge Energy Alliance: Save money. Save the planet.
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
I was wondering if there was a way to insert a saved search into a ticket.
ie I want to have a better view of the linked tickets with the ability to
see the age and status. I am Setting this up because our users are used to
it on quick base.
You can make links with the wiki CustomField type,
Does your Exchange server allow extensions? If so, rt-mailgate
--extension queue will automagically put mail for rt+qu...@example.net
into the corresponding queue. You'd then just need two addresses, one
for correspondence and one for comments, if you want to allow comment
by email; which isn't
On Mon, May 17, 2010 at 15:38, Peter Boguszewski
pboguszew...@library.wisc.edu wrote:
Is there an easy way to turn off case sensitivity for the search feature in
RT 3.8.x? I am using MySql as the database and tried a few suggestions I
found by googling the problem but none of them work.
I'm
The reason that I Ned to owner to get an email is so that they can respond to
the ticket directly from their email client, rather than via the RT web
console.
This just seems utterly pointless, even for an RT-phobe, the switching
back and forth is unnecessary.
If you really want to support
Did you click the correct link? Links on the top right of the page
do not quote, those next to a message do.
--
Cambridge Energy Alliance: Save money. Save the planet.
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
Did you click the correct link? Links on the top right of the page
do not quote, those next to a message do.
As long as I can remember. It's actually a very useful distinction.
It allows one to quote only the relevant bits, or nothing at all.
Quoting is IMHO antithetical to RT's full history
On Mon, May 10, 2010 at 02:28, ronald higgins ronald.higg...@gmail.com wrote:
Good Morning Fellow RT Users.
I'm very much new to the RT scene so apologies if this has come up before.
1 of our RT queues has +-300k false tickets (autoresponders, spam etc etc).
The queue administrator would like
RT has a native iCal export, and RTx::Calendar provides another.
Alas, from what I've been able to determine, Google Calendar does
not like calendars over SSL.
--
Cambridge Energy Alliance: Save money. Save the planet.
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a
You need ShowOutgoingEmail, which you have (otherwise the box is hidden)
(Check boxes to enable notifications to the listed recipients)
--- snip ---
but there are no checkboxes! to select from.
That would imply you have no scrips which are triggered by the action
you are doing.
The code for
On Thu, May 6, 2010 at 04:04, Raimund Sacherer r...@runsolutions.com wrote:
Hello Jerrad,
Just found out the wiki page regarding squelch, but How would I integrate
this in a scrip so users can turn it off for an individual ticket on resolv?
You don't. RT already handles it in Update.html
--
I think the solution for your problem can be found here
http://wiki.bestpractical.com/view/OnResolveOnce
This is the opposite of what was asked for.
If given the ACLs, your users can squelch the outgoing message on resolve.
This is a two step process in current versions of RT, though you
Read the friendly wiki
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
You want to do the bulk of your messaging as comments, not correspondence.
--
Cambridge Energy Alliance: Save money. Save the planet.
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
A blank/null template will have the effect of no email being sent.
--
Cambridge Energy Alliance: Save money. Save the planet.
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
We just append an @example.tld to bogus users such as this.
You need to configure your MTA to route the resulting messages
properly though e.g; to /dev/null
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
Stars are just bookmarks, similar to gmail. They don't let you track
ticket progress directly. For that you either need to add yourself as
a watcher, or use a dashboard report (also new to 3.8). With a dashboard
you take a saved search query (could even be starred tickets) and
return information
On Fri, Apr 23, 2010 at 12:06, Chris Hall hir...@gmail.com wrote:
Hello all,
I'm very new to RT, and after shifting around permissions on groups and
queues for a few hours, I'm ready to ask for some help.. btw, documentation
seems very widespread and unfocused, unless I'm looking in the wrong
On Fri, Apr 23, 2010 at 12:14, Chris Hall hir...@gmail.com wrote:
thanks for the speedy reply.
That's actually how I have it set now, and it works, but like I said, at the
top it gives a faulty permission denied.
That's because RT shows you a ticket after it's been updated.
You've just moved
I seem to recall being able to search for tickets owned by nobody in 3.8.1,
but in 3.8.6 nobody ends up as a subject term search. Is this a false memory,
or perhaps due to the renaming of Nobody to Nobody in particular?
--
Cambridge Energy Alliance: Save money. Save the planet.
Discover RT's
Owner = 'Nobody' AND ( Status = 'new' OR Status = 'open')
That's not a simple search. Simple search is typing a few terms in the
upper-right search box for the Googleish parser to handle.
Typing general bob there will show all tickets owned by Bob in the
General queue, but general nobody does
Just diffed Googleish and none of the changes from 3.8.1 to 3.8.6 would
account for this, so it's a false memory/wistful dream for consistency.
OTOH I've discovered (if you did not notice) simple search now supports
exact phrase searches i.e; quoted strings
--
Cambridge Energy Alliance: Save
I am not sure if this is going to help you, but I had the same problem
as you have now. I was trying to do a smooth upgrade from 3.6 to 3.8 and
my idea was to run two versions at once only on different ports.
For reasons that I cannot fathom, this was not possible - I could run
only one
tr
td class=label
|/lStatus/
/td
td class=value
/Elements/SelectStatus, Name=Status, DefaultLabel =
loc([_1] (Unchanged), loc($Ticket-Status)), Default = $ARGS{'Status'} ||
($Ticket-Status
eq $DefaultStatus ? undef : $DefaultStatus)
/td
/tr
On Thu, Apr 1, 2010 at 15:56, Eleanor J. Evans [Panix Staff]
e...@panix.com wrote:
Can Ticket SQL handle date math? I want to search for tickets with
more than 24 hours between Told and LastUpdated, but can't find
examples thereof.
Unfortunately no, it is very limited and expects operators to
from what I can tell, RT does not use the “Errors-To” header for the mail it
generates. Yesterday, a mail bounce problem for a queue watcher caused
thousands of tickets to be auto-created in our installation. There is a huge
dollop of blame for our not filtering out bounce messages or using
Some months ago I added a custom status of stalled. Lately I've been
Errr, stalled is a native status
having a lot more things marked stalled and I would like such tickets
appear in 10 highest priority tickets I own. How can I do this?
I believe including it in the @ActiveStatuses list
I do not think I agree with this. If you ask for a user to be
removed, any ticket that they have touched should go as well.
The shredder gives the option of reassigning ownership
(to nobody for instance) when shredding users,
otherwise transactions must be wiped to preserve
referential integrity.
On Fri, Mar 12, 2010 at 15:00, Brumm, Torsten / Kuehne + Nagel / Ham
MI-ID torsten.br...@kuehne-nagel.com wrote:
You can do this via reg exp!
You can do formatting, but not validation without some extended/experimental
RE features resulting in a hairy expression.
02/31/2010 anyone?
--
Are these bugs? Any assistance you can provide would be extremely
appreciated!
You appear to have some misconfiguration or inadequate ACLs.
Both actions result in the desired behavior on our local 3.8.6
--
Cambridge Energy Alliance: Save money. Save the planet.
On Thu, Mar 11, 2010 at 17:01, Jerrad Pierce
jpie...@cambridgeenergyalliance.org wrote:
Are these bugs? Any assistance you can provide would be extremely
appreciated!
You appear to have some misconfiguration or inadequate ACLs.
Both actions result in the desired behavior on our local 3.8.6
Thank you for your response. Any suggestions on what we can check? We
didn't change any search configurations when we upgraded.
Make sure you applied all of the database upgrades and
recheck your ACLs with RightsMatrix?
--
Cambridge Energy Alliance: Save money. Save the planet.
Last I checked this is not an entirely accurate description.
RT sends the message as Content-type: message/rfc822
Messages are MIME, but only *encoded* if required.
Although few MUA seem to handle this well, it is the right
thing to do. The only iffy thing is that the outer layer used
to group
each custom field rights by Roles. The Roles Rights on CF can only be
granted in Global way? So am i missing something ?
The fact that CFs themselves may be selectively applied to queues?
Second
Can i set a filter on the right Showticket?
For instance, i would grant some user too see
For instance in queue1, the Cc can see CF1 and CF2 and the AdminCc see CF1,
CF2, CF3 and can modified only CF1. Is that Possible ?
Yes, as long as you want the same rights for whatever other queues
those CFs are applied to and those users can access.
--
Cambridge Energy Alliance: Save money.
Does anyone have a script that can be run via cron that would parse a
standard RT Offline formatted file and create new tickets?
(We have a process where a user uploads a CSV file received from an
outside client into a PHP webform, and the PHP converts it into a RT
Offline file, and then the
(We have a process where a user uploads a CSV file received from an
outside client into a PHP webform, and the PHP converts it into a RT
Offline file, and then the user can copy/paste into RT. I would like
to take out the copy/paste step)
As previously noted, the offline form is the same
On Thu, Mar 04, 2010 at 02:46:29PM -0500, Kevin Squire wrote:
I am currently revisiting the Canned-Reply idea.
http://wiki.bestpractical.com/view/CannedReplies
Is there a reason to use this rather than the RTFM extension?
It's a much simpler system, but at this point it sounds like he
maybe
Not sure why it doesn't work (did you check the log),
but if you have a form that works, what's the problem?
A RefersTo B is the same thing as B ReferredToBy A
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help:
On Wed, Mar 3, 2010 at 18:05, Max McGrath mmcgr...@carthage.edu wrote:
Hi all -
I've searched around and can't seem to find a streamlined way of uploading
users into RT. Perhaps it doesn't exist? We are running 3.8.7.
Basically, I'm looking for information on how to be able to create (or
On Fri, Feb 26, 2010 at 12:32, Chris Kaye chris.k...@t-mobile.co.uk wrote:
I have been trying to use the REST interface through PHP cURL and the
content=value uses new lines (\n) to delimit fields so how do you embed new
lines into the Text: field?
Answer: Apparently, subsequent lines need a
Has anyone ever noticed the following sporadic behavior in the 3.8 series
(we previously seem to have had this 3.8.1, but I can confirm an
instance in 3.8.6):
a requestor responds to a ticket with correspondence, and although the template
Admin correspondence contains no address headers, the
As I'm new to RT I'm trying to setup a system for our needs.
We want a queue for each customer. Tickets are created by email.
You may want to rethink this, as it seems like a really bad idea.
It could potentially make the system extremely unwieldy due to the
number of queues, and potential
On Mon, Feb 22, 2010 at 16:30, Jerrad Pierce
jpie...@cambridgeenergyalliance.org wrote:
As I'm new to RT I'm trying to setup a system for our needs.
We want a queue for each customer. Tickets are created by email.
However, if you really want to do this, and assuming you
have a relatively fixed
This is not an RT extension, just a perl modules. Install perl module
graphiz from cpan (or apt-get install libgraphviz-perl under debian),
restart apache and your tickets relation ships graph should work.
The graphs you are referring to are ticket relationships,
which does require graphviz.
Is there any one who can help me to reset the ticket counter to 0. as i have
deleted all test mails from dB so i also want to reset the thicket counter.
which table contains information about ticket counter?
Other than being fussy, there's really no reason to do this.
The ticket ID is what it
When using this callback, I've only ever had items added to the
sub-menu on top, and never the body of the page... kind of annoying.
--
Cambridge Energy Alliance: Save money. Save the planet.
___
Sounds like you also want to use the callback located in
Toole/index.html or provide a patch to unify these two lists.
Or even a comment that the other exists ;-)
--
Cambridge Energy Alliance: Save money. Save the planet.
___
I did. However, I noticed in the RT_Config.pm file that the @MailPlugins
didn't change, hence my question.
Which was not at all clearly stated.
From my local config:
Set(@MailPlugins, qw'Filter::SpamAssassin Auth::MailFrom');
It's documented in RT_Config.pm. It just seems that the default is
I had thought I heard that the latest version of RT (3.8.7) allowed for
Custom FIelds to be defined as Date and a user could select a date
from a calender like on other RT ticket date fields. Is that so? If
so, how do I do it? Thanks.
News to me. The major CF feature in 3.8.7 is nested
There's been discussion of a submitted patch 3.8.5, which you participated in:
http://www.gossamer-threads.com/lists/rt/users/88354?search_string=custom-field%20date;#88354
But it's obviously not yet been accepted.
--
Cambridge Energy Alliance: Save money. Save the planet.
See rtbouncehandler on the wiki.
It works well, although it does double the amount of notices
you receive for SPAM messages since they typically use bogus addresses
which cannot receive auto-responses.
--
Cambridge Energy Alliance: Save money. Save the planet.
Is there a way to allow simple search to also search custom fields?
Install RTx::Tags
--
Cambridge Energy Alliance: Save money. Save the planet.
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help:
Don't they need the ability to see all groups anyhow,
to avoid name collisions?
--
Cambridge Energy Alliance: Save money. Save the planet.
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help:
On Fri, Jan 22, 2010 at 16:45, Aaron Zuercher aaron.techge...@gmail.com wrote:
I'm expanding my RT install to include a 2nd queue. In testing it looks
like the new tickets in that queue are number sequentially with the old
queue. I searched archives and found an old post from 2001 stating
Is there a way to have Auto fill adminCC with an email address on ticket
create. I basically want the same auto reply requestors setup but for
another email address. I want a carbon copy of a ticket being created but
sent out to a certain email address without always typing it in Admincc
Basically every ticket that is created I want RT to automatically send a copy
of that ticket via email to a specific email address.
Which is what a Queue AdminC will do. They'll also be copied on all
follow-up correspondence, just like a ticket AdminCC. If you only want
notification messages,
Hashes are random.
Changing
foreach my $key (keys %documents)
to
foreach my $key (sort keys %documents)
would sort by filename
RT appears to already sort multiple versions of a file by date.
--
Cambridge Energy Alliance: Save money. Save the planet.
My guess would be that you need to look at TransactionBatch
--
Cambridge Energy Alliance: Save money. Save the planet.
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial
An updated version for 3.8.6+ compatibility has been uploaded to CPAN
and is available from http://search.cpan.org/~jpierce
I've also notified modules@ of my desire for ACLs on the project since
poddar is MIA and the module needs a maintainer who can publish working
versions that are visible to
Thanks Jerrad, so in this case would you think it'd be ok to use force
install here?
Certainly. But then, I never install via the cpan shell (build and
test as lowly user),
and generally install regardless of test results (as long as success is 80%+ ;-)
Unfortunately trouble soon surfaced as shown below, bad make test. Any
ideas what may contribute to this?
Your RT installation isn't @INC so cpan can't access RT::Test.
Note that the README says nothing about make test,
and few if any other extensions seem to include tests because
of this
a) Don't make them AdminCCs and send an explicit message when a new
project is input
B) set the user accounts to receive digests
c) use a CF to set a flag against notification. Doing so in a variant
of the bulleted list to sub-ticket scrip on the wiki could provide a
nice system
Please could you give me any example to get the url of parent ticket
attachment?
It's not complicated, but not trivial. See and adapt
Ticket/Elements/ShowAttachments
http://detach.optimism.cc/
Oooh! Thanks for that. Just what this nmh user has been wanting.
* Corners are never rounded off.
A CSS3 feature prematurely adopted by FF and WebKit browsers with an
extension prefix. In the unlikely event that IE8 has support for them,
and your users absolutely must have rounded corners, modify a copy of
the CSS.
* MSIE sometimes has different ideas on
1 - 100 of 507 matches
Mail list logo
