. This is likely to push us away from RT and to just write
our own specific implementation.
If there is a commitment from Bestpractical to get the API implemented
and funds were the only issue we would consider how we could help.
Kind regards
Bart
Josh Tackitt <tacki...@reed.edu> writes:
>
Hi,
Is there a REST API for assets in RT?
I can't find any documentation for it.
Can anyone shed any light on if it exists or is in the works?
Kind regards
Bart
--
Bart Bunting - URSYS
PH: 02 87452811
Mbl: 0409560005
-
RT 4.4 and RTIR training sessions, and a new workshop day
to return to the search as in previous version.
Is there a way of reenabling this behaviour or should I simply write my
own customization to add this?
I've looked through the config options and can't see anything that
suggests it's configurable.
Kind regards
Bart
--
Bart Bunting - URSYS
PH: 02 87
Shawn,
Thanks for the fix.
I'll rework my configuration once the commit is merged, things in that
department are working ok at the moment and I'm still fighting other
small fires from the transition.
Much appreciate the update and fix though!
Kind regards
Bart
Shawn Moore <
but then
again it could just mean there haven't been any recent issues found.
Any advice most welcome.
Kind regards
Bart
"James A. Peltier" <jpelt...@sfu.ca> writes:
> We script the base install including the setup of the base PERL/CPAN stuff,
> the installation of the bas
ull puppet implementation modeling all of
Rt's configuration. That just felt like a job far too big to tackle :(.
Does anyone have any suggestions or stories of how they are managing
this situation?
Kind regards
Bart
--
Bart Bunting - URSYS
PH: 02 87452811
Mbl: 0409560005
-
RT 4.4 and RTIR Trainin
Description => 'description',
Member_Attr=> 'member',
Member_Attr_Value => 'dn',
});
#* Slack Notifier configuration
# All parameters with the exclusion of Proxy are directly passed to the
ml
>
> --
> Peter
>
> On Wed, May 25, 2016 at 2:26 AM, Bart Bunting <bart.bunt...@ursys.com.au>
> wrote:
>>
>> Hi there,
>>
>> I may be just missing something but this is failing miserably for me and
>> I am not sure what the correct way to fix it i
uine
issue?
Kind regards
Bart
--
Bart Bunting - URSYS
PH: 02 87452811
Mbl: 0409560005
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016
Jim,
Found it.
There was a random apache process running that was causing the error.
Somehow it must have been started by hand.
Resulted in odd behaviour as sometimes it would work and sometimes not.
Thanks for your help!
Kind regards
Bart
Jim Brandt <jbra...@bestpractical.com>
DocumentRoot "/opt/rt4/share/html"
# bart: disabled for now until we move towards SSO
# AuthType Basic
# AuthName "Ursys LDAP"
# AuthBasicProvider ldap
# AuthLDAPURL ldap://ldap.:389/cn=accounts,?uid?sub
f appears to work apart from the double
request for authentication.
Kind regards
Bart
--
Bart Bunting - URSYS
PH: 02 87452811
Mbl: 0409560005
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016
). On top of
that, the disk IO is nearly nothing. So basically the DB server doesn't do
a thing (or so it seems).
Are there ways to speed up the rt-importer process???
--
Bart G.
(though I'd still opt for replacing JIRA as wel haha).
2014-06-17 21:43 GMT+02:00 Matt Brennan brenna...@gmail.com:
Bart,
Thanks for your reply. Basically, there are two functionalities they
want with JIRA: 1) Ability to create a JIRA ticket from within RT. This is
so that customer requests
they cannot lose
this functionality.
Thanks,
Matt
--
RT Training - Boston, September 9-10
http://bestpractical.com/training
--
Bart G.
--
RT Training - Boston, September 9-10
http://bestpractical.com/training
?
Regards,
--
Bart G.
, but right
now I'm uncertain if it's a bug or still a problem with my installation.
-- Bart
*P.s.*
Due to having to check the RT outgoing mail records I've noticed a layout
issue, the header is overlapping with the actual e-mail record making it
sometimes impossible to read the CC field.
I've
I'm sticking with version 4.2.0. Though I do hope that I can
get version 4.2.1 to work, or maybe version 4.2.2 when it becomes available
(hopefully that version doesn't have the same issue)
--
Bart G.
2013/12/10 Bart b...@pleh.info
Hi again,
Even though I've tested it all, I've found a new
-0-7-bulk-updater-issue-tp55821p56012.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.
--
Bart G.
Sent from the Request Tracker - User mailing list archive at Nabble.com.
--
Bart G.
-after-upgrade-from-4-0-7-to-4-2-1-EX-TEMPFAIL-error-tp56008.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.
--
Bart G.
-correspondense-RT-always-registers-plain-text-with-HTML-tags-td56005.html
I don’t have custom templates. The HTML tags are only appearing when
replying through the web interface. Disabling the Rich Text Editor avoids
this problem. Hope this can be fixed?
Regards,
.lzs
--
Bart G.
!
--
Bart G.
version 4.2.0 ?
Thanks in advance!
2013/12/10 Bart b...@pleh.info
Hi,
As the subject states, when I place a comment or correspondence to a
ticket it registers it all as plain text with HTML tags.
E.g. Hello world in bold would look like this in the ticket history:
br / strongHello world
in
Scotland, with registration number SC005336.
--
Bart G.
this communication in error, please
notify us immediately by return email and delete the original message.
Thank you.
** **
*[image: cid:image001.png@01CCA2BB.CF75F520]** *Please consider the
environment before printing this e-mail
** **
--
Bart G.
image002.pngimage001.png
.
2013/4/4 Kevin Falcone falc...@bestpractical.com
On Thu, Apr 04, 2013 at 12:21:35PM +0200, Bart wrote:
I'm curious to know if it's possible to add the requestor
organization to a column.
Right now you can show the column __Requestors__ which works, and
shows all requestores
just like to change one thing
though, and I'm not sure where to do it. I would like to have a link to
see all open tickets. I don't have much use for all tickets, and would
just like to modify the search behavior of that link.
Cheers
Miles Scruggs
mi...@digitalphotobox.net
--
Bart G.
be in quotes. Which might mean that this
is by design.
Anyways, personally I agree with you and I'd expect a different behaviur in
this situaiton.
But I don't know exactly how this part should work, so maybe someone from
bestpractical could drop a line on this is by design or this is a bug?
--
Bart
very often, every so often I go through and assign/resolve any
outstanding tickets, and the notifications can lead to confusion.
(I did try to a script that allows assign/close via e-mail, but I couldn't
get it to work...)
On RT 3.8.8
Thanks,
Rob
--
Bart G.
from other RT users as to why you chose RT over other
ticketing systems. In particular, I'm interested to know what
features/benefits RT provides you as compared with other open source
ticketing systems such as osTicket and OTRS.
All comments gratefully received!
Cheers
Mark
--
Bart G.
--
Bart G.
for the
first RC for version 4.2 since we'd love to have this in RT as well.
--
Well, maybe not so basic as I read what I wrote haha but I hope this gives
you some ideas on how to implement RT in an ITIL process.
Best regards.
-- Bart G.
2013/4/3 Lisa Tomalty ltoma...@uwaterloo.ca
have a look at Custom Fields for Groups?
--
Bart G.
the Requestor(s)
Organization in a column?
--
Bart G.
2013/3/25 Raymond Corbett raymond.corb...@arcproductions.com
Stubborn I guess but I just keep refusing to give up.
** **
Bart offered this solution to me:
** **
Basically, get his callback which adds the CF's to the ticket update page
and add it to your callback which will get
recommend
getting your boss to send you there!
@Kevin, thanks for the training! Hope you had a good flight back to the US
:-)
--
Bart G
for specific groups.
--
Bart G.
(somehow) work on that as well. (though I don't know the name of that
callback)
--
Bart
2013/3/21 Raymond Corbett raymond.corb...@arcproductions.com
We have a problem in that we must have one mandatory customfield
implemented.
** **
By making the customfield mandatory, users can
. We'll enable this feature again on specific queue's when our users
require it.
Thanks for the replies so far, thanks to them I was able to narrow down the
feature towards one specific scrip which made turning off the feature
relatively easy.
--
Bart
2012/10/10 Thomas Sibley t
condition for these scrips, what would be
the best way to do this? I'd probably need to get the original condition
and then modify it, but where do I find this? (and where to start)
--
Bart
2012/9/27 Thomas Sibley t...@bestpractical.com
On 09/25/2012 02:28 AM, Bart wrote:
By default, when you
in advance.
--
Bart
Final RT training for 2012 in Atlanta, GA - October 23 24
http://bestpractical.com/training
We're hiring! http://bestpractical.com/jobs
. in the
RT_SiteConfig. Basically making it more customizable.
So these modifications will have to do, I hope this helps a few others out
there that also use Zabbix for monitoring.
--
Bart
Final RT training for 2012 in Atlanta, GA - October 23 24
http://bestpractical.com/training
. Compared to the testing
environment this is the factor that's different, in the testing environment
the database is hosted on the same machine as RT.
Thanks for all the input so far, I believe that I can get allot further now
in solving this problem :)
-- Bart
Op 16 februari 2012 18:21 schreef Kevin
be the cause?
Thanks in advance!
-- Bart
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 6, 2012
the paths a little.
I would however like to know how I can add this to Perl, so that it's a
little more like a normal plugin :) (need to find some time to figure out
how to do all of that, I'm not that brilliant with Perl, let alone with
actually adding stuff to the repo)
-- Bart
Op 14 februari 2012
the best way for now ;)
- http://pleh.info/wiki/rt/rt-extension-queuechangeonupdate
-- Bart
Op 15 februari 2012 12:23 schreef Bart b...@pleh.info het volgende:
Seems the mailing lists doesn't really allow .sh files, attempting to
attatch a zip with this mail :P
-- Bart
Op 15 februari
Hi,
That's part of the theme, you can find the themes in this directory:
/opt/rt4/share/html/NoAuth/css
If you want to change the theme then I'd suggest copying the base theme
(aileron is the default of RT4) and creating a new one, that way an update
won't break your changes.
-- Bart
Op 15
*Best to keep mailing towards rt-users instead of me personally ;)
-- Bart
Op 15 februari 2012 13:43 schreef Bart b...@pleh.info het volgende:
I'm afraid I don't have a nice document for the overall configuration.
In regards to the e-mail, you have to make sure that the local
sendmail
just don't yet have a
good grasp on the syntax and the works.
Thanks in advance.
-- Bart
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 6, 2012
Cheers, didn't know I could use HTML in the AfterWorked file.
Will have a look at the page code (as displayed in the screenshot) and see
if it's indeed called inside the table.
If so then your snippet would probably do the trick, thanks :)
-- Bart
Op 13 februari 2012 17:56 schreef Ruslan
/codecorn/littperl/perlreg.htm#SymbolExplanations
You might also need to edit the exception list with /@example.com/, or
something like that.
Maybe someone with a little more programming skills can reply on this ^_^
I'm not sure if the above would work.
-- Bart
Op 2 februari 2012 21:56 schreef
can have a uniform CF order which will be the same on
the Ticket overview, basics and comment/reply page. (or any other tip to
achieve this would be appreciated)
-- Bart
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 6, 2012
is ok), all you need to do now is configure Apache.
Let us know if it worked.
-- Bart
Op 2 februari 2012 15:12 schreef Diaulas Castro
diaulas.cas...@intersolution.inf.br het volgende:
** **
Did you put /rt in the end of url? Ex: http://192.168.1.1/rt
** **
Have Ubuntu 11.10 installed
Add these options to your RT_SiteConfig.pm:
# ---
# HTML Attachments
# ---
Set($TrustHTMLAttachments, 1);
Set($PreferRichText, 1);
-- Bart
Op 1 februari 2012 12:07 schreef Mayk Backus bac...@nlcom.nl het volgende:
Hi list,
I noticed that when a reply is made on a ticket by one of our
to this point, could you show
us exactly what you've done? (you've installed plugins, so undo that to
begin with or at least turn off the plugins in the RT_SiteConfig).
-- Bart
Op 31 januari 2012 20:36 schreef Borngunners borngunn...@aol.com het
volgende:
Okay. Now I have try to reinstall RT again
Are you only getting the errors when executing the custom PHP/Perl code? Or
does this also affect RT's user interface/functionality?
-- Bart
Op 2 februari 2012 02:33 schreef Srikumar Nair srikum...@fb.com het
volgende:
We have a RT 4.0.4 installation running on Apache.
We have some front
with that value (handy for the ticket overview / search
capabilities).
So I guess you could say that a CF adds information to a ticket, depending
on your scrips it could even set a comment upon setting a value in a CF.
-- Bart
Op 30 januari 2012 22:20 schreef Jim Lesinski jim.lesin...@gmail.com het
on the guide so that I may improve it :-)
Thanks in advance.
-- Bart
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 6, 2012
with that:
-
http://search.cpan.org/~falcone/RT-Extension-LDAPImport-0.31/lib/RT/Extension/LDAPImport.pm
-- Bart
Op 30 januari 2012 02:16 schreef Camron W. Fox cw...@us.fujitsu.com het
volgende:
Alle,
So we've installed RT::Authen::ExternalAuth, but when we try to
search
for users
Hi,
Not sure, can't find much information on the extension.
Can you provide some links, or insights on your efforts up to this point?
-- Bart
Op 29 januari 2012 19:52 schreef Jim Lesinski jim.lesin...@gmail.com het
volgende:
Can rt-extension-formtools allow modifying the field layout
config under
/etc/apache2/sites-enabled/
Make sure you have the RT config in there and a link under sites-enabled,
after that restart apache2 and it should work (if the config is correct).
For example configs you can check the wiki or these lists.
-- Bart
Op 26 januari 2012 22:40 schreef Kevin
we don't like the autoreply mails when we manually create a
ticket (e.g. via quick create).
Hope this helps.
-- Bart
Op 25 januari 2012 21:02 schreef Ram Moskovitz ram0...@gmail.com het
volgende:
Hey there,
I'm looking to not auto-reply on create to inbound emails from a certain
domain
What do you see in /var/log/messages or /var/log/syslog
Also, what are the entries in /opt/rt4/var/log (error and access)? (is the
click registered?)
Do other things via de webinterface work? (is this the only problem your
seeing? e.g. ticket creation, editing some fields, etc.)
-- Bart
Op 8
of the actions that I come across at
the examples?
-- Bart
Op 8 december 2011 10:50 schreef Ruslan Zakirov r...@bestpractical.com het
volgende:
On Thu, Dec 8, 2011 at 10:34, Bart b...@pleh.info wrote:
Any suggestions on how to achieve the above without writing stuff in the
ticket history
Looking into this atm, might be a more clean way of doing this:
http://requesttracker.wikia.com/wiki/WriteCustomAction
-- Bart
Op 8 december 2011 11:01 schreef Bart b...@pleh.info het volgende:
I find the rt-crontool to be a bit confusing. I can search with it, set a
CF based on search
there ^_~)
One last question though, this custom action is only loaded when I
explicitly call for it? (I assume yes, but want to be sure if it)
Other then that this is allot cleaner then hacking the SQL database. (and
it's silent ^_^)
-- Bart
Op 8 december 2011 11:17 schreef Ruslan Zakirov r
Ok,
Will do a little more adjusting, thanks for the help.
-- Bart
Op 8 december 2011 12:28 schreef Ruslan Zakirov r...@bestpractical.com het
volgende:
On Thu, Dec 8, 2011 at 14:46, Bart b...@pleh.info wrote:
sub Prepare {
my $self = shift;
my $new_value = $self-TicketObj
to work, no idea why. ---
#unless ( $val ) {
# $RT::Logger-error(Coudln't change Custom Field: $msg);
# return 0;
#}
return 1;
}
1;
-- Bart
Op 8 december 2011 12:31 schreef Bart b...@pleh.info het volgende:
Ok,
Will do a little more adjusting
( 'aantal_minuten_new' ) + 5,
RecordTransaction = 0 );
unless ( $status ) {
$RT::Logger-error(Coudln't change Custom Field:
. $msg);
return 0;
}
}
(test run seems to work this way)
-- Bart
Op 8 december 2011
tomorrow (day off ^_^).
-- Bart
Op 1 december 2011 15:40 schreef Ruslan Zakirov r...@bestpractical.com het
volgende:
Hi,
People already started work on installation guides.
A few templates:
http://requesttracker.wikia.com/wiki/Special:UncategorizedTemplates
Every installation guide
Hi,
Is there an equivalent way of making the transactions silent via the RT
tool?
Within a normal scrip using RecordTransaction = 0, is there a similar way
for making an edit via the RT tool silent?
-- Bart
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston
Wouldn't it be enough to have this set of commands?
If CF1 changed, set CF2 to “hi”
If CF3 changed, set CF4 to “bye”
Without the and/or in between, a scrip is sequential so it will just run
from top to bottom.
-- Bart
Op 6 december 2011 22:41 schreef Brent Wiese bwi...@elementps.com het
(we use RT::Extension::HistoryFilter, but even with it RT will first
load the entire history)
Any suggestions on how to achieve the above without writing stuff in the
ticket history?
-- Bart
Op 7 december 2011 22:44 schreef Ruslan Zakirov r...@bestpractical.com het
volgende:
On Wed, Dec
field for that entry.
Overall I think this will be the better solution for us, will post the
results once I'm done.
-- Bart
Op 8 december 2011 07:34 schreef Bart b...@pleh.info het volgende:
Hmm, I might need to rethink my script then...
Have this script in cron:
#!/bin/bash
datum=`date
)
-- Bart
Op 6 december 2011 13:15 schreef Arlon Sousa arlon.so...@ispm.com.br het
volgende:
After the configuration / opt/rt4/etc/RT_Siteconfig and /
opt/rt4/local/plugins/RT-Authen-ExternalAuth/etc/RT_Siteconfig he show me
this Feedback below.
** **
Set up where I can be wrong or WHAT
.
The performance is still ok on the server when this script is running
(non noticeable).
-- Bart
Op 29 november 2011 12:27 schreef Bart b...@pleh.info het volgende:
Hi,
I've created a bash script which will do what I want it to do, using the
RT Tool since this ended up being the easiest for me (I'll look
to categorized everything.
4. Modify the front page to display the new structure/category pages.
5. . . .
4. And once the steps which we should take are clear we can start doing
stuff ^_^
Something like that at least.
-- Bart
Op 30 november 2011 18:48 schreef Ruslan Zakirov
r
Turns out that it isn't needed to create a category.
There's a special page called Uncategorized items for that purpose.
-- Bart
Op 1 december 2011 08:18 schreef Ram Moskovitz ram0...@gmail.com het
volgende:
Date: Wed, 30 Nov 2011 12:44:23 +0100
From: Bart b...@pleh.info
To: rt-users rt
.
This scrip does the oposite but might give you some ideas:
http://requesttracker.wikia.com/wiki/OnCreateSetDeptHeadCc
-- Bart
Op 1 december 2011 12:10 schreef Daniel G. Rohan
d-ro...@northwestern.eduhet volgende:
Hi all,
I'm trying to get an idea of how this would be accomplished.
What we're
modify the front page to
only contain the new categorie structure.
So, those are some ideas.
Time for everyone to shoot at them ^_~
-- Bart
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston TBA
Hi,
What happens when you manually run one of those commands? (which one is the
culprit?) Or does it work as intended when you manually run it?
I assume it's the rt-email-dashboards command, but I'd like to be sure.
-- Bart
Op 30 november 2011 07:15 schreef Thomas Lau
thomas
Has it always been giving this error? Or is this something that happend
after an update/some other change?
-- Bart
Op 30 november 2011 12:49 schreef Thomas Lau
thomas@principleone.comhet volgende:
It is a command, rerun on shell give same error, but one hour later I we
rerun it, it just
on
SSLCertificateFile /etc/ssl/certs/rt.example.com-cert.pem
/VirtualHost
If you reserve a different hostname for RT then this should work quite well.
-- Bart
Op 30 november 2011 15:12 schreef Greenberg, Joshua L
joshua.greenb...@constellation.com het volgende:
Hi,
** **
I’ve installed RT
Hi,
I'm not yet entirely familiar with Wikia's options, will look into the
special pages :-)
Having an uncategorized page would make things pretty easy.
-- Bart
Op 30 november 2011 16:55 schreef Thomas Sibley t...@bestpractical.com het
volgende:
On 11/30/2011 06:44 AM, Bart wrote:
* Add
this is the cleanest way of achieving this.
-- Bart
Op 29 november 2011 08:17 schreef Stefan Vollmar voll...@nf.mpg.de het
volgende:
Hallo,
I am new on this list and I did not find a solution to our problem in the
mailing list's archive, sorry I have overlooked something.
We have just started using RT
Could you try this condition:
$tickets-LimitSubject( VALUE = “*^*Sprint %”, OPERATOR = 'LIKE' );
-- Bart
Op 29 november 2011 09:12 schreef Nehmer Torben
torben.neh...@cancom.dehet volgende:
Good morning,
** **
I am currently writing a few scripts for internal usage to faciliate some
starting to edit anything. (basically think before
act)
Let me know your thoughts, I feel that I have some time to work on the wiki
so hopefully with some input from others it will be possible to freshen up
the wiki.
-- Bart
RT Training Sessions (http://bestpractical.com/services/training.html
this is (barely) within the allowed time.
As for improvements, next step is to make this scrip faster and probably do
things via the RT-Crontool.
But for now I'm happy with this :-) (this gives me some time to think-up a
better solution)
-- Bart
Op 23 november 2011 20:29 schreef Bart b...@pleh.info
to add those to the RT wiki in order to
motivate everyone to submit/edit content.
-- Bart
Op 29 november 2011 12:31 schreef Ruslan Zakirov
r...@bestpractical.comhet volgende:
Hello Bart,
It would be great to see more structure on the wiki. I think wiki
chief editor position is vacant
of that page
that category pages are also member of other categories)
This in general allows you to create a decent structure + a simple main
category page where people can browse the content.
With that in mind you can make a nice structure which will make adding new
content quite easy.
-- Bart
Op 29
I'll make an initial concept of a structure with some
additional explanation on what I have in mind.
Should be done tomorrow I think.
-- Bart
Op 29 november 2011 15:41 schreef Jay Ashworth j...@baylink.com het
volgende:
I was one of the early contributors in that post, about 5 years ago
with a 1.
Hope this solves it.
-- Bart
RT Training Sessions (http://bestpractical.com/services/training.html)
* Barcelona, Spain November 28 29, 2011
You'll have to create at least one CF specifically for Articles (text area
type) and apply it to the articles. After that you should be able to select
that CF when creating an article.
We use two CF's, one for the question and another for the answer. (very
basic)
-- Bart
Op 28 november 2011 13
a minimalistic view
for RT which might suite your needs a little more (shows tickets that
belong to that user):
url/SelfService/
Not sure if this is what you meant but I hope it helps.
-- Bart
Op 28 november 2011 23:24 schreef Yan Seiner y...@seiner.com het volgende:
On Mon, November 28, 2011 2
Thanks for the answers :-)
I'll give it a go in our testing environment and see if I can make
something out of it.
As for documentation, there are allot of things that I've documented for
myself. I just need to find some time to submit them to the wiki.
-- Bart
Op 27 november 2011 02:03
correctly before I start testing it, if
ExternalAuth does things differently from what I'm hoping then I might have
to look into WebExternalAuth instead (though I'm leaving that one as a last
resort).
Thanks in advance for replying :)
-- Bart
RT Training Sessions (http://bestpractical.com
)
Hopefully this is possible with the rt-crontool, if not then I'd like to
hear your thoughts on how I'd be able to do the above in a different manner.
Thanks in advance for replying :-)
-- Bart
RT Training Sessions (http://bestpractical.com/services/training.html)
* Barcelona, Spain
in the test environment tomorrow at work,
hopefully it will show me some nice results ^_^
-- Bart
Op 23 november 2011 19:57 schreef Bart b...@pleh.info het volgende:
Hi Yan,
I'll also have a look at the rt script and see if I can manage it using
that, thanks :)
-- Bart
Op 23 november 2011 19
'
It's nothing fancy but it's a straight forward way for creating tickets :-)
-- Bart
Op 23 november 2011 20:06 schreef Yan Seiner y...@seiner.com het volgende:
The recent discussion on modifying custom fields got me thinking What
is the difference between using rt and rt-crontool
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