Re: Bat v3.5.30 locking up on Windows XP

[Sam Brown]

--- Bob Morris [EMAIL PROTECTED] wrote:
 The only thing that is driving me mad is that The
 Bat! now
 periodically freezes either in the view folder
 screen when reading
 messages or in the main screen. Other programs can
 be accessed alright
 but The Bat! just sits there not responding to
 anything. I have tried
 leaving it sit up to about half an hour, thinking
 that maybe there was
 some background task going on but it stays locked
 up. The only way out
 is to CTRL-ALT-DEL and to then close it using
 Windows Task Manager.
 This seems to happen about once or twice a day - I
 can't pick any
 pattern with other programs interacting with it.
 
 Any suggestions or work arounds appreciated

I have experienced something very similar. I have
3.50.28 installed and, though TB! seems fine on
startup, whenever I select an email for display, the
program halts. CPU resources are pinned at 100%. TB!
registers as not responding and I have to terminate
the task. To be clear, I can do other functions within
TB! just fine. I can mess with preferences. I can and
have run several integrity checks on all of my
folders. What triggers it, as near as I can tell, is
trying to view a message.

I submitted a ticket for this over two weeks ago and
even updated the ticket twice with additional
information but never received a single response to my
request for support. I've been trying to follow
whatever threads I can to find others with similar
problems (and hopefully solutions), but haven't found
anything conclusive.

At this point, I need an email client. If this problem
can't be solved soon I will have to find a different
client, and that REALLY pains me after having used and
loved TB! for about six years now. Even if there is no
solution at this time, I would really like to know
that this problem is being tracked and a fix is in the
works. At least then I'd know to hold out...

-Sam


Current version is 3.5.25 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Bat v3.5.30 locking up on Windows XP

[Sam Brown]

--- Alexander S. Kunz [EMAIL PROTECTED]
wrote:
 Does this happen in any folder, with any message?
 
 What happens when you create a new (empty) folder
 and set up a filter to
 put all new mail there (just for testing)? If it
 still fails we can be sure
 its not a problem with your messagebase data files.

This did not work. As soon as the Connection Centre
cleared, the folder was the selected one and
therefore, a message in that folder was automatically
selected... and the program halted.

 With ticket you mean you supported a report on the
 Ritlabs bugtracker site?

Aye, ticket:  [TID#15368]

I also tried the other suggestion of disabling any
anti-virus software that might be doing a scan. I have
also tried installing earlier versions, such as the
3.0 release to no effect. I have tried uninstalling,
clearing every trace of the install I could find, and
reinstalling. Even before moving the messages from my
message base in, this problem would show itself when
viewing the welcome message.

-Sam

--


Current version is 3.5.25 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Bat v3.5.30 locking up on Windows XP

[Sam Brown]

--- MFPA [EMAIL PROTECTED] wrote:
  Aye, ticket:  [TID#15368]
 
 https://www.ritlabs.com/bt/view.php?id=15368 leads
 to
 APPLICATION ERROR #1100 Issue 15368 not found.

I guess they have multiple ticketing systems?

My ticket is in the support system off the RITlabs
homepage, Ask a Question.

I'm looking at it right now, so I know it's in the
system.

-Sam

--


Current version is 3.5.25 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Bat v3.5.30 locking up on Windows XP

[Sam Brown]

--- MFPA [EMAIL PROTECTED] wrote:
 Are the login details consistent throughout the
 website? (i.e.
 same there as at https://www.ritlabs.com/bt)

The login for the other ticketing system is not the
same as the one I registered and submitted to. Or, the
login I have doesn't work in the /bt system. :)

 All I get is Site is temporarily anavailable.
 Please try again
 later!Error connecting to database. Please try
 again.

I seem to be able to get to it just fine. Maybe
another aspect of the system is having problems, like
login or account creation or something. Since I'm
already logged in, maybe it's not an issue. *shrug*

-Sam

--


Current version is 3.5.25 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Bat v3.5.30 locking up on Windows XP

[Sam Brown]

--- Roelof Otten [EMAIL PROTECTED] wrote:

 What if you try to select another folder with a
 program parameter,
 something like this:
 I:\Program Files\The Bat!\thebat.exe  
 /FocusF=\\roelof\Inbox

It depends on what you're trying to do. If an empty
folder is selected at startup, or no folder (like the
top level account is selected and not a message
folder) then the program is fine up until the point
where a message is selected in any fashion.

-Sam

--


Current version is 3.5.25 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Bat v3.5.30 locking up on Windows XP

[Sam Brown]

--- Alexander S. Kunz [EMAIL PROTECTED]
wrote:
 Did you try version 2 as well? (the latest was
 v2.12)

Just for fun I went back to a 1.53 version and the
problem still showed itself. I do have a 2.12 to try
if you think that would help, but at this point, I'm
thinking the result would likely be the same.

 You mean the first mail that appears after you
 installed it, and not the
 splash screen with the bat, right?

Right, the welcome email that shows up unread in the
inbox after installing.
 
 We have to try and find out what could be causing
 this. Which OS are you
 running (Bob Morris is running XP-SP2 and so do I,
 so thats not the
 problem), and furthermore, which other applications
 are running? Virus
 scanner, firewall, something in the background (a
 desktop search that wants
 to index TB's messagebase for example), anything...

I am running XP-SP2. I don't know if the list accepts
attachments, but I'm attaching a HijackThis log.

What I can say as far as things that may have, in some
odd way, initiated this is that things stopped working
when my roommate used my computer. I know how that
sounds... :p He said that he wanted to FAX a PDF to
someone. When he tried to open the PDF he got some
message about needing to install Microsoft Journal
Viewer. Not knowing anything, he went ahead and tried
it. The install failed somehow and crashed the
computer. When I got home and tried to use TB! and
finding it not functioning, I tried to do a Repair
on the TB! install using the installer. That popped up
a message about there being a failed MS Journal Viewer
installation and asked if I'd like to clear the bad
registry entries (or something like that). I agreed
and the repair went through and all indicated thumbs
up. Still, the behavior of TB! crashing never changed.
Just to make sure things happened thoroughly, I tried
fully installing the MS Journal Viewer and then
uninstalling it to make sure everything was cleaned
up. I also ran a RegClean.

I'm not real sure what else to try or what effect the
MS Journal Viewer might have had, if any. I have
considered rolling back my system to a restore point
prior to when all of this started, I'm just worried
about everything else that would impact (as it has
been almost three weeks now) so I wanted to know
whether there was absolutely no solution before going
ahead with that.

Thanks for the help so far, folks! :)

-Sam

--
Current version is 3.5.25 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Bat v3.5.30 locking up on Windows XP

[Sam Brown]

--- Alexander S. Kunz [EMAIL PROTECTED]
wrote:
 ...as Roman said, its very likely that this is not a
 TB problem itself (tho
 something seems to be affecting the message
 rendering or whatever of TB so
 that it crashes, or rather, freezes).

I agree that it doesn't seem to be a problem with the
TB! installation, but since TB! is (as far as I know)
the only application affected, the issue still lies
with TB! in that THAT is where it has to be fixed.

 Something seems to be broken in your WinXP
 installation. I don't know a
 thing about this Microsoft Journal Viewer (I thought
 you only need it for
 Tablet PC documents, but Fax?!?), never installed
 it, never used it...

The call for MS Journal Viewer has something to do
with the Adobe thing. I found a FAQ about that on
Adobe's support site saying it was some stupid
requirement that could potentially be ignored... but
my roommate didn't know that.

 Maybe going back to the restore point isn't such a
 bad idea - after all,
 only the registry changes and system settings are
 restored, no files are
 deleted or moved on disk.

I tried going to back to prior restore points. Several
of the restore points didn't work (unable to restore),
the one I did get to work seemed to FUBAR nearly
everything. Web browsers wouldn't work. Several
programs were effectively rendered useless. TB! would
start up, but the window wouldn't restore, it was
permanently minimized (either to the taskbar or system
tray). I couldn't even test the problem since I
couldn't select a message to try and render it.

After all that, I undid the restore point, so I'm now
back to where I was. At least everything else works,
but I don't know how useful that is to me without a
good email client.

 It would be interesting to hear if someone else on
 this list is using this
 MS Journal Viewer and TB on a single computer (and
 without problems).

I'm wondering if this problem has something to do with
a shared DLL or something that the Journal Viewer may
have overwritten that somehow affects rendering.
That's why I continue to bring this up as a TB! issue,
in the event that someone might be aware of some
overlap in in library usage.

Thanks for the help so far folks, I do appreciate the
effort. :)

-Sam

--


Current version is 3.5.25 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Bat v3.5.30 locking up on Windows XP

[Sam Brown]

--- Alexander S. Kunz [EMAIL PROTECTED]
wrote:
 Have you tried SFC (from the commandline), you can
 check the WinXP system
 files with that utility  restore them if they were
 altered. On one or two
 rare occasions I've seen that re-installing the
 Service Pack (even if it is
 already installed) helped.

Tried running both SFC and tried installing SP2 again.
I didn't uninstall SP2 first, and the installation
went through really fast, so I'm wondering if nothing
really happened (though I did have to reconfigure the
various security functions again). I dunno...

-Sam

--


Current version is 3.5.25 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Bat v3.5.30 locking up on Windows XP [SOLVED]

[Sam Brown]

Jumping back a little bit...

I think I got it working. I found I was able to view
folders containing HTML email. I went into the options
and changed all the viewers and composing to HTML ONLY
and everything seems to work. This is irritating in
the sense that I HATE HTML email and prefer to do all
my viewing/composing in plain text... But it'll do for
now.

Is anyone aware of issues such as mine with the plain
text viewer?

-Sam

--


Current version is 3.5.25 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Bat v3.5.30 locking up on Windows XP [SOLVED]

[Sam Brown]

*Sorry for the lack of threading here... problems
persist that require the use of Y!Mail still...

So I should qualify my previous statement that the
problem has been solved. I CAN view email and TB! no
longer crashes when selecting folders or messages (at
least so far) and I believe this is due to the use of
the HTML viewer.

However, I cannot SEARCH the message base and I cannot
COMPOSE messages. It seems that this is a problem with
one of the renderers, but why and what would the
solution be?

-Sam

PS: I am using 3.5.36 at this point

--


Current version is 3.5.25 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Bat v3.5.30 locking up on Windows XP [SOLVED]

[Sam Brown]

--- Mary Bull [EMAIL PROTECTED] wrote:
 I am in process of searching Bug Tracker Issues for
 you, but so far
 without success in finding a similar problem.

Thanks Mary. I'm looking through there now as well.
I'm starting to wonder if this is a charset related
problem. I'm thinking that maybe the MS Journal Viewer
may have changed something related to the character
set... It's just a hunch...

When I go to the View menu and go to Character set, I
notice that there is nothing selected when the program
starts up. If I select something, like utf-8 it will
remain selected, but closing the program and starting
it again there will be nothing selected in the menu. I
don't know if this is the usual behavior (it's just
nothing I paid attention to in the past). I don't
know... I'm grabbing at straws here... :)

-Sam

--


Current version is 3.5.25 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Bat v3.5.30 locking up on Windows XP

[Sam Brown]

--- Alexander S. Kunz [EMAIL PROTECTED]
wrote:
 You should check if you need additional
 security updates, maybe.

All up to date in that regard.

-Sam

--


Current version is 3.5.25 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: The Bat! hangs on startup

[Sam Brown]

--- [EMAIL PROTECTED]  This morning, when I
opened The Bat!, the
 application (3.5.30) hung and
 refused to load. CPU usage shot to 100% and maxed
 out the available RAM on
 my Sony Vaio P3-1.3/256 MB running WinXP Home SP2.

Because this sounds vagualy like the problems I've
been experiencing, I have a test for you...

Remove all your message bases (just move them
somewhere else, keeping intact the folder structure
and all). In theory, TB! should start up with all of
your message folders empty. The problem I have
involves trying to view emails and if you have a
folder selected by default that has messages in it,
that will also be selected by default, then it will
try and render that message in the preview pane
(assuming you have this turned on). Therefore, by
removing the messages, it should start up with nothing
to render and be just fine... until you try to search
or compose a message.

I may just be grabbing at straws here, so give the
message base thing a try and let us know how it works
out. If that does work, it'll give us more information
and confirmation of my problem, but as yet, there's no
solution. :(

-Sam

--


Current version is 3.51 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Connection window locking up again...

[Sam Brown]

--- Marten Gallagher [EMAIL PROTECTED] wrote:
  Since I have upgraded to 3.51.10 I have been
 getting lockups in te
  Connection window.
 
  I cannot delete the task(s) and I cannot abort
 them I can only stop
  the The Bat in the CTRL-ALT-DEL window and
 re-start.

I wasn't following this thread too closely, so this
may have been mentioned or already discounted. When I
had problems with my connection window never going
away, it was due to the Bayes-It plugin. Because of
that and frequent crashes I stopped using Bayes-It a
year ago and I haven't had problems since.

So, have you tried disabling the plugin to see if the
problem goes away?

--


Current version is 3.51.10 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Massive Memory Consumption

[Sam Brown]

I'm  using 3.64.01 right now, but this problem has been happening at
least since 3.5. Basically, my machine has 1gig of RAM and a 1.4gig
paging file. Under normal circumstances I'm using about 300megs of RAM
and 400 or so megs of of the paging file. When I start TB up usage of
everything spikes to the full gig of RAM consumed and the full 1.4gigs
of paging file used. I shut TB down and usage returns to normal.
Checking Process Explorer I can confirm that the memory is being
consumed by TB. Usage of RAM usually ticks down gradually, but the
paging file will remain pegged.

Any thoughts?

-- 
Sam
mailto:[EMAIL PROTECTED]



Current version is 3.64.01 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Massive Memory Consumption

[Sam Brown]

Friday, December 30, 2005, 12:03:36 PM, Alexander wrote:

ASK Hello Sam Brown  everyone else,

ASK H, I do not encounter this problem here. 3 POP-Accounts with about
ASK 2 messages, TB uses about 35MB currently.

I'm only using one POP account.

ASK How many messages do you have in your message base(s)? I assume you did run
ASK a folder maintenance?

I have 74 folders and approaching 131,000 messages in the various
message bases that are attached to this account. I have tried running
folder maintenance and I run folder compression fairly regularly.

-- 
Sam
mailto:[EMAIL PROTECTED]



Current version is 3.64.01 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Massive Memory Consumption

[Sam Brown]

Friday, December 30, 2005, 5:44:06 AM, Curtis wrote:

C Are you using any plug-ins or utilities acting as mail proxies, like an
C anti-spam tool or anti-virus agent? If so, disable all of them and let
C TB! run on its own. See how it goes. Your problem is likely unique to
C your system and TB! installation, so the trouble shooting will have to
C take place mainly on your system.

I am running NO plugins, good thought, though.

C TB! has been running here for over 12 hours and it's now using 26MB of
C RAM and 44MB of VM. Peak Mem Usage is 49MB. Only one TB! plug-in is in
C use and it's that for AVG anti-virus.

Like I said, over time, RAM usage ticks down. After a few  hours it's
usually in the 20-30MB range of RAM. However, it's still completely
hogging the virtual memory.

It's odd because sometimes it starts up fine with no abnormal
consumption (though, this hasn't happened since I upgraded to the
newest release), but usually it's just gone totally wacky overload on
memory usage.

-- 
Sam
mailto:[EMAIL PROTECTED]



Current version is 3.64.01 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: secondary address - how to use?

[Sam Brown]

- Original Message 
 If user has an addressee with two or more email addresses, one under
the other, how does user insert the 2nd, 2rd address into the
address line of a post as a cc or as a bcc?

 
 I don't have a solution for this, but I can say that this has bothered me ever 
since I've been using TB!. I know you can attach multiple addresses to a single 
contact, but when you send an email to that contact it'll go to all those 
addresses. Instead, what I would like to do, is select the contact and then the 
address, out of the several listed, that I want the email to be sent to. It's 
funny, my cell phone can do this wonderfully, yet my email client (that has 
been around for six years) still can't...
 
 -Sam
 




Current version is 3.65.03 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: new install on 3.71.03

[Sam Brown]

 Nope just a big grey area with the words in the middle of it No Message
 Loaded
 
 I don't understand where the confusion is. That's what happens when you don't 
have a message selected.
 
 Is the problem that there are no messages in the message list to select or... 
what's really going on here?
 
 -Sam
 




Current version is 3.71.03 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: maintenance and max size of folders

[Sam Brown]

- Original Message 
From: Tom [EMAIL PROTECTED]
To: TBUDL@thebat.dutaint.com
Sent: Wednesday, March 8, 2006 1:21:41 AM
Subject: maintenance and max size of folders

I believe that it is good practice not to keep emails building up in
the Inbox. From what I read this may cause problems with respect to
stability or in case of crashes data loss - please correct me if I am
wrong.
 
 -
 
 I have no information or facts on this, so I could be completely wrong, but it 
doesn't seem to make sense to me that this would happen. Why would the inbox be 
any different from any other folder? Why would it be bad to leave 1000 messages 
in the inbox vs 100,000 in any other folder? What would make the inbox so prone 
to corruption compared to another folder? Perhaps my confusion simply comes 
from a lack of understanding regarding the storage system TB! uses... So could 
someone clarify?
 
 Thanks!
 
 -Sam
 




Current version is 3.71.03 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

TB restoring under windows

[Sam Brown]

Since upgrading to 3.71.03, when I click the systemtray icon to
restore the application, the main window is always restored UNDER all
other windows. I think there's a pattern here where it sometimes works
as expected (restoring OVER other windows), but I haven't figured it
out yet.

Is it just me, or has someone else experienced this as well?

-- 
Sam
mailto:[EMAIL PROTECTED]



Current version is 3.71.03 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Installing additional HDD

[Sam Brown]

Sunday, May 14, 2006, 12:13:23 AM, Thomas wrote:

TF My goal is to move the mailbase to the new drive D (first partition on
TF the new HD). How to do?

Maybe I'm misunderstanding, but after installing the new drive and
before starting up TB!, why don't you physically move all the
message base files from one drive to the other being careful to
maintain the same directory structure?

Does that seem like it would work?

-- 
Sam
mailto:[EMAIL PROTECTED]



Current version is 3.80.06 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Virtual Memory overuse

[Sam Brown]

 I was just running v3.80.06 and left it running for about a half day. I
 returned to see a windows systray popup about being out of virtual
 memory. I looked for the culprit and it was TB! which was currently
 using 512MB of VM!

 Anyone else seeing that sort of memory leak/consumption?

I brought this issue up on the list several months ago, I think maybe last 
summer or fall, so this issue has been around for a long time. What I see is 
that when I initially start up TB! it immediately swallows up about 1.5GB of 
the pagefile and about 600MB of RAM. That's over 2GB of memory for a single 
program all at once... not a leak issue (I think).

I am only using POP, no IMAP.

On rare ocassions I'll start up TB! and it'll seem to consume very little RAM 
or virtual memory, maybe 100MB across the two. That's usually a treat as my 
system is free to be response when switching applications and when starting or 
closing applications. Otherwise, when TB! is swallowing memory, it tends to 
affect performance system-wide.

Over time, RAM usage ticks down to something acceptable, but the pagefile only 
returns to normal when TB! is shut down.

--
Sam





Current version is 3.80.06 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: TB using over 90% of system resources

[Sam Brown]

Wednesday, June 20, 2007, 12:03:08 AM, Susanne wrote:

 Any plugins running?

S BayesIT version 0.5.5.

It's been a while, but I believe I had exactly these sorts of problems
when  I  was  running  BayesIt.  First,  try  uninstalling or at least
disabling BayesIt, I suspect the problem will vanish.

A suitable replacement would be AntispamSniper
(http://www.antispamsniper.com/).

-- 
Sam
mailto:[EMAIL PROTECTED]



Current version is 3.99 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: New, Reply Format

[Sam Brown]

Tuesday, February 19, 2008, 10:44:55 PM, Tim wrote:

TH My e-mails are half plain text and HTML. Do you know how to change
TH this? I have toggled these settings till I'm blue in the face and
TH still can't get it to work.

I think what you're looking for is answered in this response from a
couple weeks ago:

http://www.mail-archive.com/tbudl@thebat.dutaint.com/msg95520.html

-- 
Sam
mailto:[EMAIL PROTECTED]




Current version is 4.0.14.0 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: New, Reply Format

[Sam Brown]

Tuesday, February 19, 2008, 11:51:25 PM, Tim wrote:

TH For instance, if I click on create a new message, Hello , is in plain
TH text and my salutation and e-mail address are in HTML and my
TH salutation is grayed out.

Based on Thomas' explanation, that sounds like the expected behavior.
The plain text and rich text editors are now merged. Be default, the
signature is in rich text, which you could change, if you like, by
creating a new editor profile as Thomas explains in his post.


TH I see what you are saying and my settings are regular text with
TH courier font which I haven't changed.  All I know is that now I have
TH plain text and html with every email I compose and every reply.  This
TH is extremely annoying indeed.

Keep in mind, I don't believe you are actually sending both HTML and
plain text in a single message. I believe the message type that gets
sent is based on your editor preferences, but what gets rendered in
the text editor/viewer will be based on the profile you currently have
selected. What's rendered locally and what is actually sent out should
be distinct (if my understanding is correct).

-- 
Sam
mailto:[EMAIL PROTECTED]




Current version is 4.0.14.0 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Saving messages?

[Sam Brown]

S What I'm looking for is a bulk way of saving
S several hundred messages as txt files in a windows
S folder.

Select all the messages you want to save in the message listing, then
select Save As from the Message menu or press Alt+F5. This will save
all of the selected messages to a single file in the destination of
your choice as TXT and it seems to include all the important
information and none of the extra unnecessary stuff.

-- 
-Sam




Current version is 4.2.9.1 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: New email address, same account

[Sam Brown]

- Original Message 
 From: usman x sandini...@shaw.ca


 I've had the same email address for quite a few years but am thinking
 of getting a new one. My question is: is it possible to have emails
 from 2 different email addresses go into the same account?


Wouldn't you just just change the email address being checked in the account 
properties? That doesn't necessarily have to impact anything else about the 
account, as far as I can remember. I believe I've been using the same account 
(actually, a composite of several accounts) spanned over several address 
changes. I just keep pointing them all back to the same folders from way back 
and things seem pretty solid.

__ 
-Sam


Current version is 4.2.10.0 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Automatic Folder Cleaning

[Sam Brown]

A feature that I actually like in Outlook is the ability to assign different 
cleanup parameters to different folders. For example, some automated process to 
delete any messages in a particular folder that are more than a week old.

Is there any way to do something like this in TB!?

-- 
Sam
mailto:freejack_in...@yahoo.com



Current version is 4.2.10.0 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: TB! and Windows 7 UAC

[Sam Brown]

 Otherwise  what else should I try to not get such annoyed prompt? I am
 not  blaming  TB!  features. It seems to me, though, that there are so
 many information to customize that I might be puzzled.


When you get that UAC popup, you can click the little arrow for more details. 
In there, you can Allow... that program access. I don't have access to a Win7 
machine right now, but I think it looks something like this:

http://i.zdnet.com/blogs/norton_uac_08_sm.png

-- 
-Sam

Current version is 4.2.12.4 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: TB on dual boot WinXP/7?

[Sam Brown]

S  How do I go about synchronizing the XP and 7 TB
S  installations?  Or is it possible to access the
S  XP installation of TB from within Win7?
S  I'm not a tech savvy user, but can usually manage
S  to follow instructions! ;)

You should have no problems pointing to a message base on another partition. I 
even managed to run TB! on a WinXP virtual machine, running in Linux, pointing 
back to a Windows partition.

To do this, under preferences, select the System option on the left and at the 
top you should see Mail Directory. From there you should be able to select the 
directory where you are storing your message base.



Current version is 4.2.12.4 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: TB on dual boot WinXP/7?

[Sam Brown]

Tuesday, December 29, 2009, 7:29:41 PM, Susanne wrote:

S And I have to admit never having tried IMAP
S before with TB, but would it be the better choice (for a
S gmail account)?

I've never heard anything especially good about IMAP support in TB!, so I've 
never tried it myself. I'm sure others could provide more meaning feedback on 
that point.

-- 
Sam
mailto:freejack_in...@yahoo.com



Current version is 4.2.12.4 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: TB! and Windows 7 UAC

[Sam Brown]

M It's a pity there is no option to store most of the settings in an 
M .ini file instead of the registry.

 Yes indeed. It is possible in Voyager, why not in The Bat!?


So that people will buy Voyager? :p

-- 
-Sam

Current version is 4.2.12.4 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Image display problems

[Sam Brown]

Wednesday, March 10, 2010, 5:46:22 PM, Jack wrote:

 I received an email which has several pictures embedded in it.
 Actually, for unknown reasons, the first picture is an attachment and
 shows up in the side pane as such.  The remainder of the pictures are
 actually embedded in the body of the email.

I think you are talking about images that are linked, not embedded. The first 
image you refer to is embedded, the rest are linked.

 This same email when sent to my Gmail account readily displays ALL of
 the pictures assuming I click on the DISPLAY IMAGES BELOW which is
 contained in the IMAGES ARE NOT DISPLAYED box.

GMail displays all the images because it's being viewed inside a browser, which 
obviously is designed to show all linked images.

R I get this a lot in Yahoo groups. There is one image that can be
R viewed. Open the index.html and they SHOULD all be visible except the
R one that was visible in the message. If so, the issue is external
R links in the email

R The fix is for Ritlabs to add a button to show external links in this
R email

That is what the URL Manager does, essentially, just with higher security in 
that it allows you to selectively allow or block images linked to external 
sources.

JSL Hmmm, interesting.  While viewing the email in TB I have two icons in
JSL the left pane: MESSAGE.HTML and ATT1.JPG; the ATT1.JPG being
JSL the sole image viewable from within TB.  If I double-click on the
JSL MESSAGE.HTML icon it causes my browser (FireFox) to be launched and
JSL lo, all the images appear *except* the ATT1.JPG image just as you
JSL describe.  Never thought to try this with previous problematic emails
JSL from this person.

Because a browser shows linked images.

JSL Has this been brought to RIT Labs attention?

JSL Thank you Rick.  I'll try this on the next message I have trouble with
JSL from this person.

In the sense that there's a button right there on the email to display the URL 
Manager... Look for the button that shows a globe with a question mark in the 
lower right corner.

-- 
Sam
mailto:freejack_in...@yahoo.com



Current version is 4.2.23 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Image display problems

[Sam Brown]

Wednesday, March 10, 2010, 9:30:53 PM, Rick wrote:

 On Wednesday, March 10, 2010, 7:33:48 PM, Sam Brown wrote:
  
 In the sense that there's a button right there on the email to
 display the URL Manager... Look for the button that shows a globe
 with a question mark in the lower right corner.
  
 right. there is no bug here
   
R If you have inline images, they show. IF you click INDEX.HTML and open
R the email in a browser, the images do NOT show. (red x)

R No bug here?

The images are not shown by default unless you explicitly allow images to be 
downloaded from a source. If the images are attached to the email, they show. 
That is because they are attached. If the images are referenced 
(linked/sourced) in the email, they will not show until you give TB! permission 
to show them. This is a security feature of TB!.

If you are opening the html component of the email in a browser and images also 
do not show there, well, that's a more complicated issue, but it also proves 
the issue is NOT with TB! and is instead a problem with the email or the images 
the email is linking to.

-- 
Sam
mailto:freejack_in...@yahoo.com



Current version is 4.2.23 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Image display problems

[Sam Brown]

Wednesday, March 10, 2010, 9:46:54 PM, Rick wrote:

R We're talking about 2 different things. I am talking about images
R included with the email that show in the email in the bat, but not
R when the same email is loaded in a browser.

That would be because the images are attached to the email. Loading the 
index.html only involves that file, images attached to the email won't show up 
in the html file because the references won't be valid.

This isn't a bug with TB!, that's just how html emails work.

-- 
Sam
mailto:freejack_in...@yahoo.com



Current version is 4.2.23 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Broken Image Rendering

[Sam Brown]

I am using TB! 4.2.42 and have noticed in this version (but I'm not sure if 
only this version) that the rendering of some images seems to be broken. I took 
the following screenshot to demonstrate:

http://www.morepeggers.com/img/TB_image_rendering.jpg

Sometimes the image shows, but then scrolling corrupts the image. Sometimes the 
images never fully resolves and just come in as black boxes and then gets worse 
when I scroll. Sometimes they come in just fine, but develop the horizontal 
lines when I scroll (like on the first yellow button or the second Deal 2 
preview image).

I don't really expect there's a fix until another release comes around, but I 
wanted to at least confirm I'm not the only one to see this.

Thanks,
-Sam



Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Broken Image Rendering

[Sam Brown]

MP This issue is reported in the BugTraq as a flaw in the current beta
MP version.

MP https://www.ritlabs.com/bt/view.php?id=8323

Thanks Marck. Kind of a disturbing revelation that a bug or regression in the 
4.x version has made it forward into the 5.x branch.

-Sam



Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Known bug?

[Sam Brown]

- Original Message 
 From: Jernej Simončič jernej.listso...@ena.si


 If the source says something like a 
href=http://www.example.com/foo?bar=ym=baz;
 that's illegal HTML, and the  result is not surprising. All 
 characters in HTML must be written as  amp;. If a bare  appears in
 source, different HTML parsers will do  different things - some will
 remove  and all alphanumeric characters  following it, others will
 just remove the , some will leave  as-is  and some will try to
 interpret the entity even though it's missing the  finishing ; (which
 is what seems to be happening in your case). None of these  behaviours
 should be relied on.


That's accurate except in this case. The reason the  character shouldn't be 
used in HTML is because it's a key element in the parsing of URLs (the  
character separates parameters in the URL). So in this case, where the  
character is actually in a URL, that is a perfectly appropriate usage of the 
character as it is separating the key value pairs bar=y and m=baz.

Loek, this could be a more complicated issue. I'm not clear on whether this is 
an issue with TB! or with IE (I'd be much more inclined to believe it's IE). 
You 
say it works in plain text, but fails in HTML, but only if the destination 
browser is IE? If you copy the URL from the HTML email and paste it into the 
location bar of different browsers (Firefox, Chrome, IE) what  happens? My 
initial thought is that it has something to do with the encoding and possibly 
the settings in your OS. Some rigorous testing would need to be done to narrow 
down where exactly the issue is occurring. 

-Sam
-- 



Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: is v.4.2.42 truncated urls in the body?

[Sam Brown]

   On Wed, 30 Mar 2011 11:11:04 -0400 GMT (30/Mar/11, 22:11 PM +0700 GMT),
   CDIsxm wrote:
 
 C My  incoming messages have partially truncated URLs in
 C the body. I can  grab the mail off the server in Horde and it not
 C altered, but when  I download it to TB is scrambles parts of the
 C link. I turned off AV  and it makes no difference. 
 
  This is surprising, as it is a strength  of TB! that URLs are not
  scrambled and broken when longer than a line.  However, I haven't
  received a long link with a 4.2.x version, so  something might be
  broken.
 
  If it's not a confidential link,  could you post it here?
 
 This is what it should look like:
 
http://info216259.myorderbox.com/linkhandler/servlet/ConfirmRfaServlet?rfaid=2849736type=DomTrfRegToUsparticipant_name=AdminContactparticipant_emailaddress=info/@cdi-sxm.comdomainname=handismart.orgresponse=ykey=598290147requestfor=DomTrfRegToUsrvid=4457'http://info216259.myorderbox.com/linkhandler/servlet/ConfirmRfaServlet?rfaid=2849736type=DomTrfRegToUsparticipant_name=AdminContactparticipant_emailaddress=info/@cdi-sxm.comdomainname=handismart.orgresponse=ykey=598290147requestfor=DomTrfRegToUsrvid=4457
7
 
 This  is what TB receives even with AV disabled:
 
http://info216259.myorderbox.com/linkhandler/servlet/ConfirmRfaServlet?rfaid=2849736type=DomTrfRegToUs?icipant_name=AdminContact?icipant_emailaddress=i...@cdi-sxm.comdomainname=handismart.orgresponse=ykey=598290147requestfor=DomTrfRegToUsrvid=4457
7


This looks correct to me.What you're seeing there is the same URL twice, the 
first is probably within brackets (though the first isn't shown here), but it's 
clearly breaking the URL at the close ' which should be correct. 

A problem I am seeing is that it appears to be converting the substring part 
into ? which is bad because the question mark character is supposed to 
separate the URL from parameters and now you have multiple question mark 
characters in the URL string. Like David said, this could be a problem with the 
encoding. You could also put some blame on the site that generated that URL, 
$part; is an HTML entity and shouldn't appear in a URL unless it is expected to 
be converted to the appropriate character.

-- 
-Sam


Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: 5.0.12 corrupts saved drafts

[Sam Brown]

Friday, May 6, 2011, 10:06:12 PM, Gary wrote:

GO Create  an  HTML  email (with images and various text styles). 
GO Save  it.  Close it. Open it. What you see is garbage,
GO though the underlying message still is okay if you print it.

GO Just checked 5.0.12. Same corruption.

GO The  drafts  in  the Outbox that existed from an earlier version turned to 
garbage
GO (HTML with images and various font stylings).

I just tested this in 5.0.8 and everything seems fine. The part you aren't 
specific about is what type of save you did. I did Save as draft and I think 
Dwight did as well. When I tried a simple Save As I think the message got saved 
out as flat text with no markup, which isn't unexpected.

GO Software  testing requires testing various scenarios Dwight. If you have no 
idea
GO of what I did, then your literacy skills are in question.

Since this seems like it might be an issue on your end, it'll require a lot 
more testing of those various scenarios you mention. 

GO I'm reporting a  warning  of  a  consistent problem. I'm not
GO expecting the people on this mailing list to
GO fix it.

Then you're probably sending it to the wrong place. It might be better to post 
to the Bug tracker where developers will actually see it.

https://www.ritlabs.com/bt/my_view_page.php

Good luck!

-Sam



Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Gmail problems

[Sam Brown]

From: Leonard S. Berkowitz berkowit...@gmail.com

I have been having e-mail to several Gmail users. I wonder whether
other folks have been having this problem and whether anyone knows
what can be done about this?


You didn't say what the problem is.

-- 
-Sam


Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Put message in Outbox

[Sam Brown]

From: Ian A. White r...@thebat.net


Even so, the mere fact that a message is in an Outbox should not mean 
that it is automatically sent unless it has been scheduled to be sent, 
or because the user has done a send queued mail in that account.


I have had to resort to setting a delay of 999 days, 99 hours and 59
minutes as this is the longest delay possible. So I'd better watch out 
if I leave a message there for just short of 3 years. I wanted to set 
it to the next century, but this is all I can do.


This is kind of a workaround that I know we shouldn't have to resort to, but 
the best way to prevent a message in the outbox (in any email client) from 
being sent automatically is to not provide the To address until you actually 
intend on sending it. This is just something I do naturally so there's no 
chance of me accidentally sending something until I absolutely know I want to 
send it.

-- 
-Sam


Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Put message in Outbox

[Sam Brown]

Thursday, May 26, 2011, 5:30:36 PM, Ian wrote:

IAW On Thursday, May 26, 2011, at 11:44:28 PM, you (Dwight Corrin) wrote:

DC On Thursday, May 26, 2011, 8:15:11 AM, Ian A. White wrote:
DC  
 Even so, the mere fact that a message is in an Outbox should not mean 
 that it is automatically sent unless it has been scheduled to be sent,
 or because the user has done a send queued mail in that account. 

DC 'Put message in outbox' has always resulted in the message being sent as
DC far back as I remember.

IAW Yes, but only if you had automatic timed sending of queued mail. I 
IAW have never had The Bat! set to automatically send queued mail. As such
IAW prior to the version that introduced postponed sending, I could (and 
IAW regularly did) have a message that I put in the outbox for days before
IAW I did a send of queued mail.

Just a couple notes. First, the suggestion I made earlier that you simply not 
fill in the To: field is faulty since you can't put a message into the Outbox 
without filling in the To: field. Second, I think I know how this works. I had 
to wait till I got home to verify, because I pretty much always have something 
hanging around in the Outbox (for whatever reason). Right now I'm using version 
5.0.8, but I think this has worked  since the 1.x versions because it's just 
how I've always configured it. Basically, I do not have automatic send/receive 
turned on. I retrieve and send everything explicitly, nothing happens 
automatically. I have messages set to be sent immediately. Therefore, when I 
put something into the Outbox using the Put message into the outbox button, 
it never gets sent. Seems a little counterintuitive, but I think the logic is, 
if you click send, it goes immediately. If you put it in the outbox, it never 
goes out until you click send.

I hope that is a useful data point!

-- 
-Sam



Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: adding account to two computers

[Sam Brown]

On 06.07.2012 03:13, Achdut18 wrote:

We use two computers for The Bat in our home office. Each pc has an
identical account list. Each downloads mail independently from the
same servers.  I recently added a new mail account to the list of
accounts on one computer. I attempted to add this same account to the
other pc by copying and pasting the account folder from one pc to the
other using windows explorer.  However, when I opened up The Bat on
the second pc, the new account does not show up.


When I am trying to restore an account I copy the directory as you do, 
but I still have to create the account through the usual flow. Then I 
point that account's directory to the directory that was copied to the 
machine and everything should be loaded.


__
-Sam


Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Upgrading to win 8 questions

[Sam Brown]

On 2012-11-29 15:56, Rick wrote:
Thanks  for  the reply! Is there any downside to operating on the 
same
mail  folder as long as we are not both accessing it at the same 
time?

I would REALLY hate to split her stuff off


(This suggestion comes from my experience with Win7, so I don't know 
what the directory structure looks like for Win8, but I'm thinking you 
can probably find the proper analogs.)


I think the important detail has to do with where you put the mail 
folder in the filesystem. If you put it in an %APPDATA% directory or in 
a Documents directory (under one of the user accounts) then the other 
user won't be able to access that directory. Therefore, you will 
probably have to put the mail folder at the filesystem root or in some 
directory that is outside the /Users directory and not in /Program Files 
(x86) or any other access protected directory.


__
-Sam


Current version is 5.2.2 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Deleting address history

[Sam Brown]

Saturday, March 16, 2013, 6:05:12 AM, MAU wrote:

 How can I delete addresses offered on the address drop down when
 addressing a new email? According to TBUDL archove, I should simply
 select the address and hit the Delete key. This doesn't work for me.

M Once you get the drop-down, use the down arrow key to 'enter' the list
M and then use the up or down arrow keys to scroll through it. When you 
M get to the address you want to delete, just hit Delete. This has always
M worked here.

That does work if you're in the double-arrow dropdown list, but it does not 
work on the dropdown menu that appears when you start typing in the field, 
which I think is what everyone is referring to when they are asking this 
question.

-- 
Sam



Current version is 5.2.2 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Moving to a new computer

[Sam Brown]

Pulling this slightly off topic...

Friday, September 26, 2014, 9:31:51 AM, Adrian wrote:

AG As  for  %email,  it did actually point to the same place as Options,
AG Preferences  in The Bat. This surprised me as no matter how many times
AG I  set  The  Bat  as  default  mail  program,  clicking on mailto on
AG websites  opens  compose  message  in  Eudora (if it is running) and
AG starts  Eudora  if it isn't. This may happen for other people who have
AG more  than  one  email  client installed eg. Outlook or Thunderbird as
AG well as The Bat.

What happens when you click a mailto link in a web browser is going to depend 
on the browser you're using. Internet Explorer will use the Windows settings 
for file/protocol associations. I think Chrome shares those settings as well. 
Firefox, however, has its own independent settings that you have to configure 
in the browser (under the Applications tab in Settings). I assume setting the 
file associations in TB! sets itself up in the Windows file associations, but I 
wouldn't necessarily trust that's working. You should manually inspect that 
list to make sure things are configured as you expect.

-- 
Sam
mailto:norma...@mynormallife.com



Current version is 6.1.8 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: unable to send messages from four of 24 accounts

[Sam Brown]

Sunday, June 5, 2016, 6:04:23 AM, Harald wrote:

 >> On 6/4/2016 Harald Faber wrote:

HF>>> This situation is not amusing. Is Ritlabs informed about this issue in
HF>>> the meantime?

 >> Notice my version of TB... I have had this problem intermittently
 >> starting in version 4 of TB. In my most recent experience before I moved
 >> my domain to a VPS only my sub-domains worked. My primary domain did not
 >> work. Moving my domain to a VPS fixed the SMTP problem. How can this be
 >> a Ritlabs problem???

HF> If it works with Thunderbird and does not work with TheBat - what could
HF> be the reason? The Hoster? Don't think so.

HF> Is there anybody out there not having this problem? With which TheBat 
HF> Version?
HF> TBH I am not willing to bite that dust and blame my Email provider when
HF> other Email clients have no problem. Especially with a commercial product.

There are a number of things that can go wrong, and it's typically a problem 
with the hosting provider. I don't recall you saying you had upgraded TB! or 
changed any settings, in fact, you said "starting Tuesday evening, for no 
apparent reason, I cannot SEND mail from the accounts with the private domains" 
so that tells me something changed somewhere else. Ocassionally, I do have 
issues with my provider, either because they're having system issues (hardware 
issues, a patch that went bad, problem with their network connection, etc.) or 
they changed settings on their systems such that the way I've been sending and 
receiving email no longer works. The former they will usually communicate 
through their status site or in the support section, the latter I usually just 
have to work out on my own (though I could probably contact support if needed). 
So yes, things can suddenly stop working, but it's rarely a problem with a 
client, particularly if nothing changed about the client.

I don't know how 1&1 works, so I'll use my own hosting provider as an example. 
When it comes to sending and receiving mail, I can do it through an address 
like: mail.somehost.com for both SMTP and POP3. Because this is shared hosting, 
I can also go to my exact server, myserver.mail.somehost.com and that seems to 
make things work a little more smoothly when it comes to secure connections.

Protocols and ports:

-Send mail-
Connection: "Secure to dedicated port (TLS)"
Port: 465
Authentication: "Perform SMTP Authentication", "Same user/password as for Mail 
Retrieval"

-Receive mail-
Username: (I provide)
Password: (I provide)
Connection: "Secure to dedicated port (TLS)"
Port: 995
Authentication: "Regular"

When I send a message, it looks like this(blocking out some information):

 6/5/2016, 12:10:24: SEND  - sending mail message(s) - 1 message(s) in queue
 6/5/2016, 12:10:24: SEND  - Connecting to SMTP server xxx.mail.xxx.com on port 
465
 6/5/2016, 12:10:24: SEND  - Initiating TLS handshake
>6/5/2016, 12:10:25: SEND  - Certificate S/N: 0950C56EAE11C0D923512B87F3C96DFC, 
>algorithm: RSA (4096 bits), issued from 1/25/2012 to 1/24/2017 11:59:59 PM, 
>for 2 host(s): *.mail.xxx.com, mail.xxx.com.
>6/5/2016, 12:10:25: SEND  - Owner: "US", "92821", "California", "xxx", "xxx 
>Rd", "xxx Web Hosting", "admins", "Provided by xxx Network, LLC", "xxx Premium 
>Wildcard SSL", "*.mail.xxx.com".
>6/5/2016, 12:10:25: SEND  - Issuer: "US", "XXX CERTIFICATION AUTHORITY", "XXX 
>SSL CA". Valid from 3/4/2009 to 5/30/2020 10:48:38 AM.
>6/5/2016, 12:10:25: SEND  - Root: "US", "UT", "Salt Lake City", "The USERTRUST 
>Network", "http://www.usertrust.com;, "UTN-USERFirst-Hardware". Valid from 
>7/9/1999 6:10:42 PM to 7/9/2019 6:19:22 PM.
 6/5/2016, 12:10:25: SEND  - TLS handshake complete
 6/5/2016, 12:10:25: SEND  - connected to SMTP server
 6/5/2016, 12:10:25: SEND  - authenticating (login)...
 6/5/2016, 12:10:25: SEND  - sending message to x...@gmail.com
<6/5/2016, 12:10:25: SEND  - message to x...@gmail.com sent (425 bytes)
 6/5/2016, 12:10:26: SEND  - connection finished - 1 message(s) sent

So you should see information on the secure connection and just check to make 
sure all the certificates are valid.

I'm not saying this will work for you, it's going to depend on what your 
provider's systems accept, but there are other options and if their support 
can't seem to help, then you might just have to play with a lot of different 
settings to find a working combination. Be sure to check the log when testing 
any changes, while not as detailed as I'd like, it should give you a general 
idea where the connection is failing.

Good luck!

-Sam



Current version is 7.1 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: unable to send messages from four of 24 accounts

[Sam Brown]

Sunday, June 5, 2016, 1:33:13 PM, Marck wrote:

F>> "X Server reports error. The response is: Authentication required"

MP> I think I said quite early on that the failure here is authentication
MP> mid:336247396.20160602113...@silverstones.com - nothing to do with
MP> SSL/STARTTLS/Certificates. Have you toggled the "Require secure
MP> authentication" option?

I'm going to agree with Marck, the error messages people have posted seem to 
indicate a problem with authentication, not connection. The reason another 
client like Thunderbird might work is that it likely uses different default 
values than TB!. So maybe look at the Thunderbird settings and see what options 
are selected with regards to authentication and try to reproduce those in TB!.

-Sam



Current version is 7.1 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Help with S P A M

[Sam Brown]

Saturday, February 20, 2016, 2:35:54 PM, Jack wrote:

JSL> Hello TBUDL'ers,

JSL> Well apparently I've finally downloaded and installed the correct 
AntispamSniper
JSL> thanks to everybody who helped with this. I now have an ASS toolbar where 
there
JSL> wasn't one before.

That's a good sign.

JSL> I'm not quite sure how this is supposed to work however. I used
JSL> Dispatch-mail-on-server to get the server to download one of the offending
JSL> emails and when it arrived I selected it and clicked on MARK AS JUNK in 
the ASS
JSL> toolbar. The email disappeared but DID NOT go into my JUNK folder as I 
thought it
JSL> would.

When I mark junk it goes to a folder called "Junk mail". I'm not sure how that 
gets created or how the routing goes.

JSL> Thinking that marking the email as junk would set a flag for ASS, I 
downloaded
JSL> another from the same sender and it simply appeared in my inbox as normal. 
I
JSL> expected ASS to catch the email and automatically move it to the JUNK 
folder
JSL> before it ever got to the inbox

JSL> I'm obviously missing something about how ASS is supposed to work.

You have to train the filters. I don't think there's an exact figure, but it 
might be a hundred messages or so before you start seeing somewhat consistent 
filtering. Just continue marking spam and check the junk folder and mark false 
positives as not junk.




Current version is 7.1 | 'Using TBUDL' information:
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Re: Help with S P A M

[Sam Brown]

Tuesday, February 16, 2016, 8:47:14 AM, Jack wrote:

FW>> Am 16. Februar 2016 00:32:47 MEZ, schrieb "Jack S. LaRosa" 
:
>>>Alas, I seem to have some sort of problem with the plug-in. When I try
>>>to
>>>install it, TB! reports "Could not initialize the plug-in. It either
>>>has some
>>>internal problems or it cannot be qualified as a plug-in."

FW>> Did you download the right version for your OS? There is a 32- and a 64-bit
FW>> version and your error description is the one I had when using the wrong 
version.

JSL> Well,START/CONTROL PANEL/SYSTEM shows I'm running Windows 7 on a 64 bit 
machine
JSL> and I downloaded sniper-mui-3.3.2.5_x64.exe so, yeah I guess.

What version of The BAT! are you running, though?




Current version is 7.1 | 'Using TBUDL' information:
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Re: Help with S P A M

[Sam Brown]

Wednesday, February 17, 2016, 9:59:37 AM, Jack wrote:

JSL> Hello Sam,

JSL> On Tuesday, February 16, 2016 you wrote:

SB>> Tuesday, February 16, 2016, 8:47:14 AM, Jack wrote:

FW Am 16. Februar 2016 00:32:47 MEZ, schrieb "Jack S. LaRosa" 
:
>Alas, I seem to have some sort of problem with the plug-in. When I try
>to
>install it, TB! reports "Could not initialize the plug-in. It either
>has some
>internal problems or it cannot be qualified as a plug-in."

FW Did you download the right version for your OS? There is a 32- and a 
64-bit
FW version and your error description is the one I had when using the wrong 
version.

JSL>>> Well,START/CONTROL PANEL/SYSTEM shows I'm running Windows 7 on a 64 bit 
machine
JSL>>> and I downloaded sniper-mui-3.3.2.5_x64.exe so, yeah I guess.

SB>> What version of The BAT! are you running, though?

JSL> Version 6.0.12. Would that make a difference?

Sorry, I should have been more specific, are you using the 32-bit or 64-bit 
version of TB? It shows in the About dialog, looks like: Version 6.8.2 (64-bit)



Current version is 7.1 | 'Using TBUDL' information:
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Re: Help with S P A M

[Sam Brown]

Thursday, February 18, 2016, 10:38:16 AM, Jack wrote:

JSL> On Wednesday, February 17, 2016 you wrote:

FW>> Did you download the right version for your OS? There is a 32- and a 
64-bit
FW>> version and your error description is the one I had when using the 
wrong version.

JSL> Well,START/CONTROL PANEL/SYSTEM shows I'm running Windows 7 on a 64 
bit machine
JSL> and I downloaded sniper-mui-3.3.2.5_x64.exe so, yeah I guess.

SB What version of The BAT! are you running, though?

JSL>>> Version 6.0.12. Would that make a difference?

SB>> Sorry, I should have been more specific, are you using the 32-bit or 64-bit
SB>> version of TB? It shows in the About dialog, looks like: Version 6.8.2 
(64-bit)

JSL> Hmmm, interesting question for which I do not have an interesting answer.
JSL> HELP/ABOUT merely shows the version number (6.0.12) and the .msi file 
gives no
JSL> indication.

JSL> I recall recently (within the past year) upgrading to this version and I 
surely
JSL> would have chosen the 64 bit as this is a 64 bit machine.

JSL> Any other way to tell?

I believe if it were the 64-bit version it would say. Also, the installation 
file would look something like this:

thebat_64_6-8-2.msi

So I expect that's the problem you're running into. Looking at the archive of 
available downloads, there isn't a 64-bit version of TB! till 6.8.8 (at least 
available for download). So, you could download that version, or you could 
download the 32-bit version of AntiSpamSniper.



Current version is 7.1 | 'Using TBUDL' information:
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Re: Error message

[Sam Brown]

Thursday, July 28, 2016, 11:20:06 AM, Jack wrote:

JSL> Well I finally made the leap to Win 10 before the cutoff date for the free
JSL> upgrade (wink, wink, nudge, nudge) and it seems to have gone ok. Except -
JSL> Whenever I try to close TB I get an error message which states:

JSL> Cannot open file "C:\Program Files (x86)/The Bat!/jackADDRESSBOOK.INI

JSL> Anyone else experience this after going to Windows 10, and if so, what can 
be
JSL> done about it? The only other hiccup I've seen is that the Windows 
information
JSL> macros no longer work as you can see from my sig.

I'm not positive, but I'm guessing this is a permissions issue. The Program 
Files directories require special permissions to write into. If you click on 
your account in the tree in TB!, the pane that usually shows your email listing 
by folder will now show your acocunt settings. It'll list Program Mail 
Directory and Account Home Directory with Edit links on the far right. I think 
if change the Program Mail Directory to %APPDATA%\The Bat!\ that will point it 
to C:\Users\\AppData\Roaming\The Bat!\. Once you've 
copied all your mail folders over to this directory, you can point your Account 
Home Directory(ies) appropriately.

Of course, back everything up before attempting this.

I'm just pulling this from memory, so if anyone else can confirm or fix what 
I've suggested...?

Good luck!

-Sam



Current version is 7.1 | 'Using TBUDL' information:
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Re: Error message

[Sam Brown]

Saturday, July 30, 2016, 10:31:02 AM, Jack wrote:

JSL> Curious, I did a search for my addressbook file. I found two that matched 
(sort
JSL> of) the file in question. One was C:\Users\Jack\AppData\Roaming\The
JSL> Bat!\ADDRBOOK.INI and the other was C:\Program Files (x86)\The
JSL> Bat!\jackADDRBOOK.INI. The most recent write to either file was the latter,
JSL> today, so I assume that's the working file. The last write to the former 
was way
JSL> back in Aug of 2015 so I don't think that's a valid file. I remember 
trying to
JSL> learn more about the address books some time ago and that file may have 
been one
JSL> I created in my learning quest. So much for cleaning up after yourself.

JSL> As a test, just now I changed the name of the
JSL> C:\Users\Jack\AppData\Roaming\The
JSL> Bat!\ADDRBOOK.INI file and then opened the address book while in TB!, made 
some
JSL> changes and then closed the address book without any difficulty. So, that, 
coupled
JSL> with the ancient write date leads me to believe that that file is not part 
of
JSL> the working TB!

So here's what I recommend, close TB!.
Copy the ADDRBOOK.INI from its location in Program Files to the location in 
AppData.
Open TB!.
Open the Address Book.
In the Address Book window, select the File menu, then select Load Address Book 
Set...
Browse to the location of the ADDRBOOK.INI in the AppData location (the one 
that you just copied, so it should be up to date) and load that Address Book.
Hopefully now, TB! will continue to load that Address Book and you shouldn't 
have any problems with write permissions.

JSL> So you would be correct in your assumption that my address book is housed 
in the
JSL> Program Files (x86) folder where apparently you need administrator 
privileges to
JSL> write to that file. But, I'm now sure that it has always been in that 
folder and
JSL> yet I've never needed administrator privileges prior to upgrading to Win 
10.
JSL> Thank you so much Mr. Gates.

I believe the escelated privileges on the Program Files folders was added in 
Windows 8. Personally, I consider this a good thing, Program Files should only 
contain the files necessary to run applications. Data for an application should 
be stored in the Registry or in the current user's "home" directory. This is a 
very similar set up to the *nix operating systems. The added benefit is, when 
backing data up, you should only have to worry about backing up your user's 
home directory.

Good luck!

-Sam



Current version is 7.1 | 'Using TBUDL' information:
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Re: Transfer TB

[Sam Brown]

Saturday, January 14, 2017, 9:38:48 PM, Rick wrote:

 Copy your mail directory to somewhere where you can restore from.
 Run this and change the path to where you want it to go and rename
 it to something that makes sense for you as this example would put
 "test.reg" in the "C:\test". i put mine in the mail directory
 regedit /e c:\test\test.reg HKEY_CURRENT_USER\Software\RIT

>>> Thank you!

>> This works only if you have the same directory structure and disk
>> names.

R> ??? How so? I have my mail directory on my E:\ drive. You have to
R> adjust the path of the REG file that was in my example, but then it works

>> Another way is to use the internal backup function (under Tools) and
>> create a .tbk file. Move this file to a removable disk.

>> I have done this a couple of times.

R> That is the ideal way if the TBK file doesn't go corrupt which I
R> have had happen several times. I personally don't trust it but you
R> are correct - that is the best way to do it

I don't trust the backup function either. If there's any corruption in the 
backup file, you lose everything. 

Just copy the mail directory from one computer to the other using whatever 
works for you (external drive, USB stick, cloud drive) and then copy it down to 
the new computer wherever you like. Install TB! on the new machine and once 
you've started it up, go to Preferences and then System and set the Mail 
directory to wherever you copied the mail directory to. It takes time to copy 
everything, of course, but it's unlikely anything will go wrong.

-- 
-Sam



Current version is 7.1 | 'Using TBUDL' information:
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Re: Ad source mystery

[Sam Brown]

Sunday, November 19, 2017, 12:47:27 PM, Jack wrote:

JSL> So, the question is: where do these ads come from since they appear only 
if I
JSL> click on the Chrome icon contained in the message? My assumption is that 
they're
JSL> somehow inserted by TB!, but how? Has my copy of TB! been hacked? If so, 
why are
JSL> all the ads sponsored by POWERINBOX? Coincidence? Has anyone else 
experienced
JSL> this?

Do you see these ads on every email that comes from Charter or only certain 
emails (like those from these newsletters)?

Just trying to get a little more information, but what I suspect is this has 
nothing to do with TB!. When you are clicking that Chrome icon you are opening 
the html that was sent from your ISP in Chrome. So if you're seeing it there, 
it's because that's what was sent to you. I believe Charter is using this 
POWERINBOX service to serve you ads. What they show in the Charter webmail 
client can be different from what they send to you when you POP the email.

-Sam



Current version is 7.1 | 'Using TBUDL' information:
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Re: Ad source mystery

[Sam Brown]

Sunday, November 19, 2017, 6:27:16 PM, Jack wrote:

JSL> I'm beginning to get a glimmer of how all this works and if I'm 
understanding it
JSL> correctly couldn't the original HTML text file have come from Kim Komando?
JSL> Couldn't she be including the ad text in the HTML she sends out rather 
than it
JSL> coming from Charter? The ads seem to appear only in anything from Kim 
Komando. I
JSL> subscribed to several of her newsletters and the ads appear in all of the
JSL> newsletters.

JSL> I wrote a less than laudatory snail mail letter to Kim Komando expressing 
my
JSL> disgust at being assumed to have only an elementary school education with 
a room
JSL> temperature IQ. I asked if there was a way to prevent these ads from 
appearing
JSL> on my screen but never received a reply, email or otherwise. This does not 
speak
JSL> well for the Komando machine.

JSL> While I have your attention, do you have any idea who Anton Belenki is and 
why
JSL> he might be sending me the URL to his website in response to my original 
query?

That was why I asked the question. I figured if it were just these specific 
newsletters, you would have pointed that out, but I wanted to check in case you 
were able to see a pattern. I am much more comfortable thinking it's these 
particular newsletters over Charter inserting ads, though that is something 
email hosts can do. I would expect them to show ads in the webmail client, not 
the emails themselves.

Hopefully you can unsubscribe, or maybe just send all those Kim Komando 
newsletters to junk.

-Sam



Current version is 7.1 | 'Using TBUDL' information:
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Re: Hiding accounts in Account Tree

[Sam Brown]

Saturday, September 8, 2018, 8:44:33 AM, MFPA wrote:

M> On Friday 7 September 2018 at 12:53:39 AM, in
M> , Sam Brown wrote:-


>> how can I tell
>> TB! which accounts to display and which to hide from
>> the Account Tree?

M> You can delete the accounts you don't want shown. TB! gives you the
M> choice to leave the account files on disk, so that you could later
M> re-add the account and still have the old messages and folders.

So my "solution" was shut down TB!, move the directories for the accounts I 
didn't want to be loaded into some other directory, then followed Adrian's 
suggestion:

3. Open the Registry editor via "Start -> Run -> regedit -> OK"
 (press Windows+R to invoke "Run") and under
 HKEY_CURRENT_USER\Software\RIT\...\ rename "RIT" into "RIT_1".
 
And then started up TB!. I had to go through that quick set up sequence, but 
the accounts I didn't want to load are not loaded and, so far, no duplicate 
accounts. It's not the most ideal approach, but it is effective, so I'll take 
it.

Thanks for the help everyone!

-Sam



Current version is 8.0.18 | 'Using TBUDL' information:
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Hiding accounts in Account Tree

[Sam Brown]

Getting set up on a new computer, I copied my mail directory over from the old 
machine to the new machine. I saw when I started up TB! for the first time on 
the new machine that it asked which accounts to use, but I didn't see a way to 
multi-select or remove accounts from that list, so when it started up, it just 
listed all of the accounts I have on disk in the Account Tree. So now how can I 
tell TB! which accounts to display and which to hide from the Account Tree?

As an aside to that, for some reason, it also has one of my accounts listed 
four times in the Account Tree. All with the same message counts. Is there also 
a way to fix that?

Thanks!

-- 
Sam
mailto:norma...@mynormallife.com



Current version is 8.0.18 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Hiding accounts in Account Tree

[Sam Brown]

Getting set up on a new computer, I copied my mail directory over from the old 
machine to the new machine. I saw when I started up TB! for the first time on 
the new machine that it asked which accounts to use, but I didn't see a way to 
multi-select or remove accounts from that list, so when it started up, it just 
listed all of the accounts I have on disk in the Account Tree. So now how can I 
tell TB! which accounts to display and which to hide from the Account Tree?

As an aside to that, for some reason, it also has one of my accounts listed 
four times in the Account Tree. All with the same message counts. Is there also 
a way to fix that?

Thanks!

-- 
Sam
mailto:norma...@mynormallife.com



Current version is 8.0.18 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: IMAP folders don't match account

[Sam Brown]

Saturday, December 5, 2020, 4:41:32 PM, acheton2020 wrote:

a> Thanks for the reply, I have checked the Gmail settings and all of the 
folders are set to appear in IMAP but do not do so in TB.  If I view the list 
of IMAP folder in another mail client (like Postbox), I can see the full list 
of folders.  This makes me think that it is a TB config issue or bug.  Is there 
anything else i can try?

Just to be clear we're talking about the same thing, this is not a setting in 
Gmail, this is in TB!. Go to the Account menu -> IMAP Commands -> Manage IMAP 
Folders. In that dialog, you need to subscribe to the remote folders you want 
to see in TB!.

-- 
Sam
mailto:norma...@mynormallife.com



Current version is 9.1.18 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: IMAP folders don't match account

[Sam Brown]

Sunday, December 6, 2020, 3:51:23 AM, Acheton wrote:

A> Hi Sam,

A> Sunday, December 6, 2020, 8:39:00 AM, you wrote:
>> Saturday, December 5, 2020, 4:41:32 PM, acheton2020 wrote:

a>>> Thanks for the reply, I have checked the Gmail settings and all of the 
folders are set to appear in IMAP but do not do so in TB.  If I view the list 
of IMAP folder in another mail client (like Postbox), I can see the full list 
of folders.  This makes me think that it is a TB config issue or bug.  Is there 
anything else i can try?

>> Just to be clear we're talking about the same thing, this is not a setting 
>> in Gmail, this is in TB!. Go to the Account menu -> IMAP Commands -> Manage 
>> IMAP Folders. In that dialog, you need to subscribe to the remote folders 
>> you want to see in TB!.

A> Thanks, I do understand this, but bear in mind that there is a setting on 
the gmail side which controls which folders / labels appear via IMAP (see 
attached).

Looking at the image you attached, what are you expecting to see in TB! from 
the Gmail side? I've never tried using IMAP with Gmail, but I don't think think 
"Starred" and "Snoozed" are folders, they're just Gmail filters. I'm not sure 
if those specifically will show up in TB!.


-- 
Sam
mailto:norma...@mynormallife.com



Current version is 9.1.18 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: How to see the whole email on the screen

[Sam Brown]

Friday, January 29, 2021, 5:19:59 PM, Jack wrote:

JSL> Hello Maggie,

JSL> On Thursday, January 28, 2021 you wrote:

MM>> Hi Jack,

MM>> On Thursday, January 28, 2021 at 11:48:52 AM you wrote:

JSL>>> I think I need someone to define the purpose of the cut mark because I 
thought
JSL>>> it was to automatically eliminate everything below the cut mark 
(including the
JSL>>> cut mark) when replying. 

MM>> This was also my understanding. I wonder if the insertion of
MM>> another cut mark by the particular virus checker after the sig
MM>> prevents operation of the cut mark inserted by you in your
MM>> template from working as designed?

JSL> Thank you Maggie, I never even noticed that the antivirus was inserting 
it's own
JSL> cut mark. Unfortunately, after spending a lot of time, but finally finding 
how to
JSL> eliminate it, my cut mark still doesn't work. I've sent myself messages 
both
JSL> from TB and from my Gmail account and each time when I reply to them the 
cut
JSL> mark and anything below it remains in the reply. So I have to abandon the 
quest
JSL> for a solution until well, I don't know when.

If it helps any, when I reply to your email, the cut mark appears to work as 
expected.


-- 
Sam
mailto:norma...@mynormallife.com



Current version is 9.1.18 | 'Using TBUDL' information:
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Re: RFC-Headers

[Sam Brown]

Tuesday, February 1, 2022, 8:00:49 PM, Thomas wrote:

TM> I could not find another way to show the headers in TB!. Any hints?

CTRL-SHIFT-K

-- 
Sam
mailto:norma...@mynormallife.com



Current version is 9.1.18 | 'Using TBUDL' information:
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