For most things $60/hour. I think out installer/repair contractor gets
$35/hour for hourly work. Flat $80 for installations and a flat $35 if
he goes to a installation and it doesn't work.
RickG wrote:
Ya, that may be the way to go. What are you paying per hour?
On Thu, Oct 15, 2009 at
Have you considered per hour rates with a minimum trip charge to the
customer?
We do a flat rate install charge and pay the installer a flat rate.
Repairs are done per hour, usually minimum 15 minutes charging the
customer 50% more than we pay the repair person.
RickG wrote:
Some of the rates
Ya, that may be the way to go. What are you paying per hour?
On Thu, Oct 15, 2009 at 6:27 AM, Scott Reed scottr...@onlyinternet.net wrote:
Have you considered per hour rates with a minimum trip charge to the
customer?
We do a flat rate install charge and pay the installer a flat rate.
Repairs
. Schafer
Sent: Tuesday, October 13, 2009 9:52 PM
To: WISPA General List
Subject: Re: [WISPA] billable fee schedule
It's 18 everywhere, that's NEC rules. I tell people what code is then let
them handle the ditch...
Also, we NEVER direct bury anymore. Eventually the gophers or something
will get
It sounds like you are a character!
I'm glad your marketing and service efforts are paying off.
I actually have had much the same results.
Good work and Thanks!
-RickG
On Wed, Oct 14, 2009 at 7:25 AM, Mike m...@aweiowa.com wrote:
Actually, since they are a cellular company and can have unlimited
OK, back to my original question: Does anyone have a fee schedule for
their installer/repair subcontractors?
I'm trying to cover every possible scenario. Here is what I've put together:
Subcontractor Fee Schedule
$75 – Standard installation of KyWiFi customer premises equipment
according to
Unless you are paying mileage or providing a vehicle, some of those #'s
are too low.
When I was a contractor, I would not drive to a site for less than $15
within a 25 mile radius of the shop.
RickG wrote:
OK, back to my original question: Does anyone have a fee schedule for
their
I think most of the items you are proposing to pay less than $30 dollars
for are too cheap. I wouldn't want to do those things for those amounts.
Especially if I have to drive to the customer's home to do them.
John
RickG wrote:
OK, back to my original question: Does anyone have a fee schedule
Some of the rates I posted assumed the installer was already on site
for an installation. I'm just need to consider trouble calls so I
revised the schedule below. I used to give $25 per service call but
the problem I ran into was that they would go out to a customer's find
nothing or perhaps
Actually, since they are a cellular company and can have unlimited
bandwidth, they are faster right now. That will change as they build
out. The customer money stays local instead of going out of town
when they shop with me.
I write a weekly column for the paper so am well known in the area;
- Original Message -
From: Mike m...@aweiowa.com
To: WISPA General List wireless@wispa.org
Sent: Tuesday, October 13, 2009 8:25 PM
Subject: Re: [WISPA] billable fee schedule
Sorry Marlon; you'll have to show me. Not only is there no burial
depth requirement for limited energy
But, do the ones who have a choice for cheaper service and out of
contract stay with you?
-RickG
On Mon, Oct 12, 2009 at 11:28 PM, Mike m...@aweiowa.com wrote:
Similar to your example of perceived value, we extract a capital fee
up front when putting on a new customer. My accountant described
Around here, ethernet drops run $100.00 each. Your price is very
reasonable.
--Curtis
RickG wrote:
Here's the scenario: Customer has an aerial ethernet run from his
garage to his home. A tree branch fell and cut the line. I told him
we'll replace it for a $50 fee. Does this sound fair?
You must be in the south where the ground doesn't freeze. Up here in
the great white north, you need to go down 18 inches.
--C
Mike wrote:
When I was a young man, a writer, I was idealistic and ready to
conquer the world. In short order I grew up and lost my
idealism. Since starting
Ethernet drops are 100/each here too but a repair isn't the same IMO.
On 10/13/09, Curtis Maurand cmaur...@xyonet.com wrote:
Around here, ethernet drops run $100.00 each. Your price is very
reasonable.
--Curtis
RickG wrote:
Here's the scenario: Customer has an aerial ethernet run from
No you don't. I have *several* direct burials just inches down. I
dug them just the way I said. There's nothing to freeze? My
business IS in the frozen north; Iowa.
At 12:22 PM 10/13/2009, you wrote:
You must be in the south where the ground doesn't freeze. Up here in
the great white
Rick:
The competition that came at me is 39.00. Mine, if you pay promptly
is 42.50. They intentionally came in under me. Like I've said, only
2 have jumped ship.
At 11:08 AM 10/13/2009, you wrote:
But, do the ones who have a choice for cheaper service and out of
contract stay with you?
In that case I usually get $75.00/hr on-site plus $25.00/hr travel each
direction plus materials.
--Curtis
Josh Luthman wrote:
Ethernet drops are 100/each here too but a repair isn't the same IMO.
On 10/13/09, Curtis Maurand cmaur...@xyonet.com wrote:
Around here, ethernet drops run
I would never do it that way. too much chance of someone crunching it
if its not down far enough. ground expands and thaws and that can sever
a cable. I know this doesn't classify as electrical, but electrical
code around here is 18 deep.
--C
Mike wrote:
No you don't. I have *several*
Is it a comparable service? What do you give versus what they give?
On Tue, Oct 13, 2009 at 2:13 PM, Mike m...@aweiowa.com wrote:
Rick:
The competition that came at me is 39.00. Mine, if you pay promptly
is 42.50. They intentionally came in under me. Like I've said, only
2 have jumped
nowadays. Life is sooo much better this
way.
marlon
- Original Message -
From: Curtis Maurand cmaur...@xyonet.com
To: WISPA General List wireless@wispa.org
Sent: Tuesday, October 13, 2009 12:23 PM
Subject: Re: [WISPA] billable fee schedule
I would never do it that way. too much chance
, October 13, 2009 8:51 PM
To: WISPA General List wireless@wispa.org
Subject: Re: [WISPA] billable fee schedule
It's 18 everywhere, that's NEC rules. I tell people what code is then
let
them handle the ditch...
Also, we NEVER direct bury anymore. Eventually the gophers or something
will get
either (at least *I*
won't).
We put all underground in conduit nowadays. Life is sooo much better this
way.
marlon
- Original Message -
From: Curtis Maurand cmaur...@xyonet.com
To: WISPA General List wireless@wispa.org
Sent: Tuesday, October 13, 2009 12:23 PM
Subject: Re: [WISPA] billable
Here's the scenario: Customer has an aerial ethernet run from his
garage to his home. A tree branch fell and cut the line. I told him
we'll replace it for a $50 fee. Does this sound fair?
Also, does anyone have a fee schedule they use for billable calls?
Thanks!
-RickG
,
Chuck Hogg
Shelby Broadband
502-722-9292
ch...@shelbybb.com
http://www.shelbybb.com
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of RickG
Sent: Monday, October 12, 2009 10:52 AM
To: WISPA General List
Subject: [WISPA] billable fee
Depends who put it there and why
If u needed it to provide service I'd just fix it
It it was put to hook up another room for cust at their request I'd
charge time and material
Scott Carullo
Brevard Wireless
(321) 205-1100 x102
On Oct 12, 2009, at 10:52 AM, RickG rgunder...@gmail.com wrote:
Fixing it for free is a really bad idea, in my opinion.
$50 is very reasonable and a good price.
What if it had been some scissor happy kid that cut it and not a tree
branch? Can you really tell the difference what caused the problem
sometimes? I don't advise doing this stuff for free because
I agree.
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Scott Carullo
Sent: Monday, October 12, 2009 11:00 AM
To: WISPA General List
Subject: Re: [WISPA] billable fee schedule
Depends who put it there and why
If u needed
...@gmail.com
To: WISPA General List wireless@wispa.org
Sent: Monday, October 12, 2009 7:52 AM
Subject: [WISPA] billable fee schedule
Here's the scenario: Customer has an aerial ethernet run from his
garage to his home. A tree branch fell and cut the line. I told him
we'll replace it for a $50 fee. Does
Subject: [WISPA] billable fee schedule
Here's the scenario: Customer has an aerial ethernet run from his
garage to his home. A tree branch fell and cut the line. I told him
we'll replace it for a $50 fee. Does this sound fair?
Also, does anyone have a fee schedule they use for billable calls
If it is a good customer, I'd either do it for nothing, or for
materials. You may just retain that customer for the next two years
because of your good will.
If he is prepared for $50 and its easy and doesn't take you long,
you can say give me $20.00 for the cable and the custom ends, and
More than fair.
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf
Of RickG
Sent: Monday, October 12, 2009 7:52 AM
To: WISPA General List
Subject: [WISPA] billable fee schedule
Here's the scenario: Customer has an aerial ethernet run from
LIVE On-Line Mikrotik Training
Author of Learn RouterOS
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Jerry Richardson
Sent: Monday, October 12, 2009 11:13 AM
To: WISPA General List
Subject: Re: [WISPA] billable fee schedule
More than
: [WISPA] billable fee schedule
More than fair.
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of RickG
Sent: Monday, October 12, 2009 7:52 AM
To: WISPA General List
Subject: [WISPA] billable fee schedule
Here's the scenario
We would charge $75 with this occurrence, you're very fair.
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Tom Sharples
Sent: Monday, October 12, 2009 12:38 PM
To: WISPA General List
Subject: Re: [WISPA] billable fee schedule
FWIW we
we charge them a one-time $50 service call fee.
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of RickG
Sent: Monday, October 12, 2009 9:52 AM
To: WISPA General List
Subject: [WISPA] billable fee schedule
Here's the scenario
-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of RickG
Sent: Monday, October 12, 2009 10:52 AM
To: WISPA General List
Subject: [WISPA] billable fee schedule
Here's the scenario: Customer has an aerial ethernet run from his
garage to his home. A tree branch fell and cut
I used to think that but I have found no matter how much you give
away, there is no loyalty! The monthly rate is all most care about.
On Mon, Oct 12, 2009 at 11:40 AM, Mike m...@aweiowa.com wrote:
If it is a good customer, I'd either do it for nothing, or for
materials. You may just retain
.
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of RickG
Sent: Monday, October 12, 2009 9:52 AM
To: WISPA General List
Subject: [WISPA] billable fee schedule
Here's the scenario: Customer has an aerial ethernet run from his
garage to his home
Oh, I'm actually looking for a rate schedule to pay contracted
installers for trouble calls.
I.e. Replace radio = $15
Rerun cable = $30
etc. etc.
-RickG
On Mon, Oct 12, 2009 at 10:52 AM, RickG rgunder...@gmail.com wrote:
Here's the scenario: Customer has an aerial ethernet run from his
garage
When I was a young man, a writer, I was idealistic and ready to
conquer the world. In short order I grew up and lost my
idealism. Since starting this business I have regained some of that idealism.
My experience is the opposite. I usually take care of those
customers who need minor help
Mike,
Since I began working, even as a teenager, I worked 60-80 hours a week
giving customers the best I could. I'm now 49 and still work at least
that many hours. At least now, I own my company and do it for myself.
In fact, before I owned my own company my reputation was Mr.Service.
Heck, I've
Similar to your example of perceived value, we extract a capital fee
up front when putting on a new customer. My accountant described it
like joining a health club, you get to use the equipment but don't
get to take it home. The fee is the real cost of installing. Easy
ones are 150 bucks.
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