William Yang schreef:

Right, but since edu is probably not typically a profitable sector for
Oracle, edu doesn't get the same type of attention.
Well, another rule in business is that you need to focus and prioritize.
Businesses who are all over the place don't succeed.
Since increasing volume would be my number one priority, I would also focus on enterprises. Remember that getting the volume sales on track will be good for all Sun Ray users, including edu users. Those sale cycles with enterprises take much longer than the sales cycles in the smaller volume market. So, I think another priority of Oracle should be to keep current customers happy and well informed so the current sale volume does not drop before the enterprise sales kick in. Since current customers are mostly education I would think edu pricing should also be high on the priority list.

I think the engineering
side of Sun Ray is doing just fine so far,
That is also good for edu users since edu applications are some of the most demanding mulitmedia applications.
it's just edu sales that seems to
be in limbo.  Oracle is probably aiming VDI at large corporations that are
more likely to make large purchases.
I agree with the Sun people it is to early to tell what will happen in the short term and long term.
complaints in this thread) is not simple economics, since there is long term
investment and building product image.  I think asking to financially
justify edu discounts is like asking how basic research can be immediately
monetized.
Well, why complain?
At this stage it would be more productive to explain to Oracle what you would like to pay for their product and support. Since edu pricing is not yet defined they may take your suggested pricing into consideration. But remember: If we want the Sun Ray to be a successful product than someone has to pay!

Steve's quote for $73/$431 doesn't come out to 8% or less.  Maybe the $73 is
actually for the software?

This is the information from one of my latest quotes:
Sun Ray VDI RTU: 118,40 Euro List price ( In special cases you can get up to 30 to 40 discount on this)
Sun Ray VDI support 1 year: 26,05 Euro list price (22% of RTU)
Solaris Premium support for the server 1 year: 144,00 Euro (was more than 1000 Euro's with Sun Premium support)

Since the hardware/software support of 8% on the sun ray was not available at that time I don't have a quote for that. I am also not sure if the 26.05 for VDI support will stay 26,05 Euro if you get a discount on the RTU or if it than will become 22% of the discounted price.
In all the confusion I settled for 26.05 Euro.
You don't have to pay for support with NComputing.
Well, than you probably have no support when something is not working.
There is no 24x7 free support.

Right, but in edu market, we often have enough resources in-house to provide
basic support, and find that the cost of dealing with issues on a
case-by-case can be less than maintaining a support contract.  For instance,
we have Bronze support from Sun; we don't need Premier 24x7 support because
we are not a 24x7 institution and a Sun Ray outage is not a mission critical
failure either (we won't hemorrhage thousands of dollars in productivity
because of it).  Under Oracle, we have no other options than Premier.  Maybe
it is cheaper than Platinum was under Sun, but it is certainly more than
Bronze was.
I agree that education is a little different.
I would argue that with more than 10 Sun Rays on site it would be cheaper to just have a spare Sun Ray on site. With 1000 Sun rays 8% would be 16.000 Euro's a year. At the same costs one could repace 80 Sun rays a year. I have not seen this number of failures in the last ten years so this would suggest that the 8% is to high for a Sun Ray.

As for education.
10 Years ago Larry donated 100 Million dollars to education world wide.
So their must be some room for educational discounts.

Where did it go though?  But as my blog post from awhile ago pointed out,
Larry/Oracle also cut the Sun Academic Excellence Grant program, which was
one of the best edu tech donation programs around in the industry when Sun
was still around.


I think most of it went to Sun since Oracle could not deliver on its thin client plans at that time. The money was spread out over 120 countries. In every country there were a few schools which Larry wanted to equip with Oracle Thin clients.
Eventually they were installed with Sun Rays (at least in the Netherlands)

Kind regards,

Ivar
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