On Fri, Aug 20, 2010 at 01:47:00PM +0200, Alexander Koponen wrote: > On Fri, 20 Aug 2010, Ivar Janmaat wrote: [the above might not be true]
> >>> Well, than you probably have no support when something is not working. > >>> There is no 24x7 free support. > > The problem is that the hardware support agreement is not optional. Precisely. There is an economy of scale whereby if you buy enough of something then you don't really need support for hardware failures as if something breaks you just swap it for a spare. This gets said about Sun Ray DTUs a lot, both by folk from resellers, Oracle and internally here. It's certainly how we operate our PC estate and any extra cost there is going to be extremely problematic to justify. Ceri -- Haffely, Gaffely, Gaffely, Gonward. _______________________________________________ SunRay-Users mailing list [email protected] http://www.filibeto.org/mailman/listinfo/sunray-users
