The BMW UUC Digest Volume 3 : Issue 233 : "text" Format Messages in this Issue: Re: Schroth Seller Re: Schroth Seller Re: Schroth Seller Number 1 rule of business, was: Schroth Seller Re: Number 1 rule of business, was: Schroth Seller Re: Number 1 rule of business Re: Number 1 rule of business Re: Number 1 rule of business, was: Schroth Seller Stew Leonard's was: Number 1 rule of business Re: Stew Leonard's was: Number 1 rule of business Re: 2001 M roadster total production volume? <E36> 'Lectrical Gremlins Re: <E36> 'Lectrical Gremlins 84 E30 Rear Brake Drum Problem Re: 84 E30 Rear Brake Drum Problem
---------------------------------------------------------------------- Date: Fri, 18 Aug 2006 17:55:32 -0400 From: Matt Murray <[EMAIL PROTECTED]> To: [email protected] Subject: Re: Schroth Seller Message-ID: <[EMAIL PROTECTED]> So, ummm, Rob, how shall interpret: > "My post was meant as a slam because you're an idiot." Maybe like this "Mein Pfosten wurde als Knall bedeutet, weil du ein Idiot bist. :^) What I posted to the 911 list: >>> Just so you know, this would have never seen the light of day if Brett had replied privately to me, as I had initially replied to his post. When I saw it was public, it just put urine in my shredded wheat this morning. And if I at least knew Brett or more importantly if he knew me, I'd blow it off. So if you "F" with me for no particular reason (I don't even know if he sells Schroth stuff), fine. I'll advise others of my experience and let the chips fall where they may. Brett may indeed be an okay guy, but for the moment I am a bit biased in my opinion. BTW, I never contacted HMS. All info came from the web site. I did buy the belts for my 318i from them a bunch of years ago. <<< Matt Murray ----- Original Message ----- From: "Rob Levinson * UUC Motorwerks" > 3) Matt, don't take Brett's words so personally. He's one of my best > friends and more often than not calls me "dickhead". If I need something > from him, I don't even bother to ask the cost... if someone else is > selling > a diff cheaper, it's a cheap diff and I know you get what you pay for. > - Rob ------------------------------ Date: Fri, 18 Aug 2006 18:09:47 -0500 From: <[EMAIL PROTECTED]> To: "Matt Murray" <[EMAIL PROTECTED]>, <[email protected]> Subject: Re: Schroth Seller Message-ID: <[EMAIL PROTECTED]> I lived in Australia for 6 mos and got used to the slams from my coworkers (my closest friend here in the US is Australian and she refers to it as stirring someone). It's usually means no harm and the times I was called a bloody yank during my stay there I learned it was a term of friendship. Phil 92 325i that still runs flat out like a lizard drinkin! ----- Original Message ----- From: "Matt Murray" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Friday, August 18, 2006 4:55 PM Subject: Re: [UUC] Schroth Seller > So, ummm, Rob, how shall interpret: > >> "My post was meant as a slam because you're an idiot." > > Maybe like this > "Mein Pfosten wurde als Knall bedeutet, weil du ein Idiot bist. > > :^) > > What I posted to the 911 list: > >>>> > Just so you know, this would have never seen the light of day if Brett > had > replied privately to me, as I had initially replied to his post. When > I saw it > was public, it just put urine in my shredded wheat this morning. And > if I at > least knew Brett or more importantly if he knew me, I'd blow it off. > So if > you "F" with me for no particular reason (I don't even know if he > sells > Schroth stuff), fine. I'll advise others of my experience and let the > chips > fall where they may. > > Brett may indeed be an okay guy, but for the moment I am a bit biased > in my > opinion. > > BTW, I never contacted HMS. All info came from the web site. I did buy > the > belts for my 318i from them a bunch of years ago. > <<< > > Matt Murray > > > ----- Original Message ----- > From: "Rob Levinson * UUC Motorwerks" >> 3) Matt, don't take Brett's words so personally. He's one of my best >> friends and more often than not calls me "dickhead". If I need >> something >> from him, I don't even bother to ask the cost... if someone else is >> selling >> a diff cheaper, it's a cheap diff and I know you get what you pay >> for. > >> - Rob > > Search the > ARCHIVES:http://www.mail-archive.com/[email protected] > > > __________________________________________________________________________ > In memory of Michel Potheau - friend, enthusiast, founder of the BMW > CCA. > > UUC Motorwerks - BMW Performance Fine-tuning and home of the Ultimate > Short Shifter - accept no substitutes! > 908-874-9092 . http://www.uucmotorwerks.com > ------------------------------ Date: Sat, 19 Aug 2006 09:30:19 -0700 From: "Curtis Ingraham" <[EMAIL PROTECTED]> To: [email protected] Subject: Re: Schroth Seller Message-ID: <[EMAIL PROTECTED]> USPS Priority is cost-effective if everything goes right, and it usually does. But USPS "tracking" is essentially non-existent. If a package is lost or delayed, there is no way to determine that in a reasonable time. UPS and FedEx have real tracking systems. Curt Ingraham Oakland, CA Tammer wrote: > Well, now I'm curious. When businesses contract with a > shipping service, is there an implied or expressed > agreement that that shipper is exclusively used? If not, > why wouldn't a business keep on hand a pile of USPS > priority mail flat-rate envelopes [$3.85, last I checked, > but it's been several months so they're probably $10 now > ;-)] for the purpose of shipping such small ancilliary > items? I like HMS and their support of the community, and > I understand the "handling" part of shipping and handling, > but I think the stocking/supply costs should be covered in > the item's price, not the shipping baseline, and a couple > of plastic pins probably could be easily tossed into a > flat-rate envelope and carried off by the mailman. That > would, in fact, take less time and effort than preparing a > shipping label and box for UPS. ------------------------------ Date: Fri, 18 Aug 2006 20:59:11 -0400 From: Matt Murray <[EMAIL PROTECTED]> To: Chuck and Donna #42 <[EMAIL PROTECTED]>, UUC Digest <[email protected]>, 911 post <[EMAIL PROTECTED]>, 944 post <924/[EMAIL PROTECTED]>, NER Solo postings <[EMAIL PROTECTED]>, evolution-discussions <[EMAIL PROTECTED]>, Teamdotnet <[EMAIL PROTECTED]> Subject: Number 1 rule of business, was: Schroth Seller Message-ID: <[EMAIL PROTECTED]> Scroll to about mid page/window: http://www.stewleonards.com/html/about.cfm Matt Murray ----- Original Message ----- From: "Chuck and Donna #42" > On the other hand this seller needs to learn good customer relations if he > wants to stay in business. Insulting customers, no matter how much they > agravate or insult you is a sure road to bankruptcy court. Number 1 rule > of > business: the customer is always right! Number 2 rule of business: When > the > customer is wrong, see rule #1! ------------------------------ Date: Fri, 18 Aug 2006 18:32:16 -0700 From: Jim Bassett <[EMAIL PROTECTED]> To: [email protected] Subject: Re: Number 1 rule of business, was: Schroth Seller Message-ID: <[EMAIL PROTECTED]> Well, having put myself through high school and college by working retail (hardware & lumber), the customer is NOT always right. It's retailer's responsibility to work WITH the customer to arrive at a solution, not just do whatever the customer says. IMO. And Matt, you're carrying on with this WAAAY too long. All started by you trying to save ~$3? Stop being a cheap bastard and move on. Jim Bassett At 05:59 PM 8/18/2006, Matt Murray talked about: >Scroll to about mid page/window: >http://www.stewleonards.com/html/about.cfm > >Matt Murray > >----- Original Message ----- From: "Chuck and Donna #42" > >>On the other hand this seller needs to learn good customer relations if he >>wants to stay in business. Insulting customers, no matter how much they >>agravate or insult you is a sure road to bankruptcy court. Number 1 rule of >>business: the customer is always right! Number 2 rule of business: When the >>customer is wrong, see rule #1! > >Search the ARCHIVES:http://www.mail-archive.com/[email protected] > > >__________________________________________________________________________ >In memory of Michel Potheau - friend, enthusiast, founder of the BMW CCA. > >UUC Motorwerks - BMW Performance Fine-tuning and home of the Ultimate >Short Shifter - accept no substitutes! >908-874-9092 . http://www.uucmotorwerks.com ------------------------------ Date: Fri, 18 Aug 2006 21:49:18 -0400 From: Matt Murray <[EMAIL PROTECTED]> To: [email protected] Subject: Re: Number 1 rule of business Message-ID: <[EMAIL PROTECTED]> Apparently, Brett is sharing the Kool-Aid. :^) Jim, Paypal me the $8.95 for the shipping if this really irks you. I thought the entrepreneurs on the list might getting a kick out of the Stew Leonard's stone with the rules engraved. Stew Leonard's is an interesting read, FWIW. One of the highest profit (cannot remember if gross or net) per square foot in the country. In addition to good food, they sell fun, too. If anyone is out east, swing by one of the stores. Very impressive. A bunch of years ago, I heard Strew Jr. speak at a Small Biz meeting in town. He mentioned that on average, his customers spend $50 a week at the store. That is $2,500 a year. His philosophy was if the customer complains about the half gallon of milk (retail was probably $1.29 then), refund, replace, or whatever. His employees were/are empowered to take care of that customer, because for the store to "eat" the $1.29 for $2,500 a year isn't worth it. But guess what, that customer goes away happy. And comes back. I am guessing, but Mr. Leonard would not be happy if one of the employees was calling a customer an idiot or a bastard. Matt Murray ----- Original Message ----- From: "Jim Bassett" <[EMAIL PROTECTED]> > Well, having put myself through high school and college by working retail > (hardware & lumber), the customer is NOT always right. It's retailer's > responsibility to work WITH the customer to arrive at a solution, not just > do whatever the customer says. IMO. > > And Matt, you're carrying on with this WAAAY too long. All started by you > trying to save ~$3? > > Stop being a cheap bastard and move on. > > Jim Bassett ------------------------------ Date: Fri, 18 Aug 2006 19:03:36 -0700 From: Jim Bassett <[EMAIL PROTECTED]> To: [email protected] Subject: Re: Number 1 rule of business Message-ID: <[EMAIL PROTECTED]> At 06:49 PM 8/18/2006, Matt Murray talked about: >A bunch of years ago, I heard Strew Jr. speak at a Small Biz meeting in >town. He mentioned that on average, his customers spend $50 a week at the >store. That is $2,500 a year. His philosophy was if the customer complains >about the half gallon of milk (retail was probably $1.29 then), refund, >replace, or whatever. His employees were/are empowered to take care of >that customer, because for the store to "eat" the $1.29 for $2,500 a year >isn't worth it. But guess what, that customer goes away happy. And comes back. > >I am guessing, but Mr. Leonard would not be happy if one of the employees >was calling a customer an idiot or a bastard. So, applying that "philosophy" to this situation, Mr Leonard should cave into the customers request to pay $0.40 for that $1.29 milk, merely because the customer thinks that is "usury" pricing? Certainly the store should do everything they can to replace/refund something "defective", but not bend to whim of every cheap bastard that walks into the place. Bottom line, Matt, you were complaining about paying an extra $3 or so for shipping - from a very Club-supportive and well-respected vendor, no less. That's being a cheap bastard. Period. Jim Bassett ------------------------------ Date: Fri, 18 Aug 2006 22:29:19 -0400 From: "bill matthews" <[EMAIL PROTECTED]> To: <[email protected]> Subject: Re: Number 1 rule of business, was: Schroth Seller Message-ID: <[EMAIL PROTECTED]> Matt, Not the best example to use on good customer service. In 1993 Stew Sr. plead guilty to a $17 million tax fraud and was sentenced to 52 months in jail. His son Stew Jr also admitted guilt but was given a pass negotiated in his Dad's plea bargain and guilty plea. I've been in their store in Norwalk Ct. many times, but haven't been back since. I don't like to deal with felons, particularly those that are taking money from my pocket on tax thefts. Bill Matthews Hockessin DE > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Matt Murray > Sent: Friday, August 18, 2006 8:59 PM > To: Chuck and Donna #42; UUC Digest; 911 post; 944 post; NER > Solo postings; evolution-discussions; Teamdotnet > Subject: [UUC] Number 1 rule of business, was: Schroth Seller > > Scroll to about mid page/window: > http://www.stewleonards.com/html/about.cfm > > Matt Murray > > ----- Original Message ----- > From: "Chuck and Donna #42" > > > On the other hand this seller needs to learn good customer > relations > > if he wants to stay in business. Insulting customers, no matter how > > much they agravate or insult you is a sure road to > bankruptcy court. > > Number 1 rule of > > business: the customer is always right! Number 2 rule of business: > > When the customer is wrong, see rule #1! > > Search the > ARCHIVES:http://www.mail-archive.com/[email protected] > > > ______________________________________________________________ > ------------------------------ Date: Fri, 18 Aug 2006 22:55:25 -0400 From: Matt Murray <[EMAIL PROTECTED]> To: [email protected] Subject: Stew Leonard's was: Number 1 rule of business Message-ID: <[EMAIL PROTECTED]> All true. Actually Senior took the fall for all the children involved. They had one register/lane set up to skim money. I seem to remember the authorities said it was one of the first cases involving electronic skimming. All the more galling when you look at the fact of just how profitable the store was. Why would they even think of it let alone putting it into effect? I also think they were caught taking cash (over $10k+) out of the country to a home in St. Martin. I think that is were Junior's son drowned. The kid would be 20 years old now. But the rule #1 and #2 still live. We buy stuff there every couple of weeks. We go to the local fish distributor who sends trucks to Hunt's point every day. Stop & Shop for basics. :^) Any chance you go to Wal-mart? :^) Matt Murray ----- Original Message ----- From: "bill matthews" > Matt, > > Not the best example to use on good customer service. In 1993 Stew Sr. > plead > guilty to a $17 million tax fraud and was sentenced to 52 months in jail. > His son Stew Jr also admitted guilt but was given a pass negotiated in his > Dad's plea bargain and guilty plea. > > I've been in their store in Norwalk Ct. many times, but haven't been back > since. I don't like to deal with felons, particularly those that are > taking > money from my pocket on tax thefts. > > Bill Matthews ------------------------------ Date: Fri, 18 Aug 2006 23:00:12 -0400 From: "bill matthews" <[EMAIL PROTECTED]> To: <[email protected]> Subject: Re: Stew Leonard's was: Number 1 rule of business Message-ID: <[EMAIL PROTECTED]> > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Matt Murray > Sent: Friday, August 18, 2006 10:55 PM > To: [email protected] > Subject: [UUC] Stew Leonard's was: Number 1 rule of business > > All true. Actually Senior took the fall for all the children > involved. They had one register/lane set up to skim money. I > seem to remember the authorities said it was one of the first > cases involving electronic skimming. > > All the more galling when you look at the fact of just how > profitable the store was. Why would they even think of it let > alone putting it into effect? > I also think they were caught taking cash (over $10k+) out of > the country to a home in St. Martin. I think that is were > Junior's son drowned. The kid would be 20 years old now. > > But the rule #1 and #2 still live. We buy stuff there every > couple of weeks. > We go to the local fish distributor who sends trucks to > Hunt's point every day. Stop & Shop for basics. :^) > > Any chance you go to Wal-mart? :^) > Not in this life time. ;^/ Bill Matthews Hockessin DE ------------------------------ Date: Fri, 18 Aug 2006 18:04:32 -0700 From: [EMAIL PROTECTED] To: [email protected] Subject: Re: 2001 M roadster total production volume? Message-ID: <[EMAIL PROTECTED]> The way that the professional thief now gets around the EWS and whatever other system that might be out there is to either go in through the diagnostic port or in the case of BMW is to go in through the wireless diagnostic link and then assume control. This was apparantly done twice with Bekom's(sp?) X5's. -Kevin ---------------------------------------------------------------- This e-mail communication is confidential and is intended only for the individual(s) or entity named above and others who have been specifically authorized to receive it. If you are not the intended recipient, please do not read, copy, use or disclose the contents of this communication to others. Please notify the sender that you have received this e-mail in error by replying to the e-mail. Please then delete the e-mail and any copies of it. Thank you. ---------------------------------------------------------------- ------------------------------ Date: Fri, 18 Aug 2006 21:55:41 EDT From: [EMAIL PROTECTED] To: [email protected] Subject: <E36> 'Lectrical Gremlins Message-ID: <[EMAIL PROTECTED]> Gruppe, Having some odd problems with my new to me 92 318is. The lights started flickering about a week or so ago, all lights, interior and exterior. The battery read a steady 12 volts when car is off, 14.xx when car is running.( I have no Bentleys yet but it is coming.) There is a belt squeal noise when the car is first started that I think may be related, it threw a the alt/wasser pump belt a few weeks after I bought it. I checked the alt and I can move it freely with no discernable binding, so I don't know. The power is down on the motor in timing with the light flicker, but just barely. Just wondering where to start, any and all help appreciated. Cheers, Jim Laing Evo Clown E30s are easier :) ------------------------------ Date: Sat, 19 Aug 2006 10:26:21 -0400 From: KMS- Brett Anderson <[EMAIL PROTECTED]> To: [EMAIL PROTECTED], uuc Digest <[email protected]> Subject: Re: <E36> 'Lectrical Gremlins Message-ID: <[EMAIL PROTECTED]> Voltage regulator in the back of the alternator. Brett Anderson KMS [EMAIL PROTECTED] wrote: > Gruppe, > > Having some odd problems with my new to me 92 318is. The lights started > flickering about a week or so ago, all lights, interior and exterior. The > battery > read a steady 12 volts when car is off, 14.xx when car is running.( I have > no Bentleys yet but it is coming.) There is a belt squeal noise when the car > is first started that I think may be related, it threw a the alt/wasser pump > belt a few weeks after I bought it. I checked the alt and I can move it > freely > with no discernable binding, so I don't know. The power is down on the motor > in timing with the light flicker, but just barely. > > Just wondering where to start, any and all help appreciated. > > Cheers, > Jim Laing > Evo Clown > E30s are easier :) > > Search the ARCHIVES:http://www.mail-archive.com/[email protected] > > > __________________________________________________________________________ > In memory of Michel Potheau - friend, enthusiast, founder of the BMW CCA. > > UUC Motorwerks - BMW Performance Fine-tuning and home of the Ultimate > Short Shifter - accept no substitutes! > 908-874-9092 . http://www.uucmotorwerks.com > ------------------------------ Date: Sat, 19 Aug 2006 09:46:40 -0400 From: "Art Ream" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]>, <[email protected]> Subject: 84 E30 Rear Brake Drum Problem Message-ID: <[EMAIL PROTECTED]> Good Morning, I'm attempting (with little success) to remove the rear drums on the E30. Now, following all instructions, I can't see the self adjusting lever through one of the Holes to place the screw driver in there and twist. Supposedly this will allow the drum to come of. Now these things have not been off ever in my opinion and look fused. So some coaxing might be necessary. But first any thoughts on what I should see in that little hole with limited light and the best way to get these off? Of course without destroying anything. Thanks Art '84 E30 318i ------------------------------ Date: Sat, 19 Aug 2006 10:24:49 -0400 From: KMS- Brett Anderson <[EMAIL PROTECTED]> To: Art Ream <[EMAIL PROTECTED]>, uuc Digest <[email protected]> Subject: Re: 84 E30 Rear Brake Drum Problem Message-ID: <[EMAIL PROTECTED]> Art, You most likely have two problems. 1, there is a large lip inside the drum that is now hanging on the shoes, and 2, the drum might be seized to the hub. Cure for #2 is to hit the face of the drum with a hammer, the face where it mounts to the hub, not the outer edge. This should shock it loose from the hub. Once you have some form of movement of the drum, now you're just stuck on the lip. For #1, you need to back off your parking brake cables, at the park brake handle in the car. Then locate the little adjuster you mention and back that off all the way. You can rotate the adjuster with a flat bladed screwdriver. If it's still hanging after that, then you're right, they've never been off and have a huge lip. At this point, if you can get to the shoe retaining pins where they exit the backing plate, you can rotate them 90 degrees with a pair of pliers, allowing them to fall into the drum. Now your shoes are free to move without damaging anything else and you can force the drums off. Hope this helps. Brett Anderson KMS Art Ream wrote: > Good Morning, > > I'm attempting (with little success) to remove the rear drums on the E30. > Now, following all instructions, I can't see the self adjusting lever > through one of the Holes to place the screw driver in there and twist. > Supposedly this will allow the drum to come of. Now these things have not > been off ever in my opinion and look fused. So some coaxing might be > necessary. > > But first any thoughts on what I should see in that little hole with > limited light and the best way to get these off? Of course without > destroying anything. > > Thanks > Art > '84 E30 318i > > > Search the ARCHIVES:http://www.mail-archive.com/[email protected] > > > __________________________________________________________________________ > In memory of Michel Potheau - friend, enthusiast, founder of the BMW CCA. > > UUC Motorwerks - BMW Performance Fine-tuning and home of the Ultimate > Short Shifter - accept no substitutes! > 908-874-9092 . http://www.uucmotorwerks.com > ------------------------------ End of [bmwuucdigest] digest(15 messages) **********
