Re: [IxDA Discuss] Seeking: Confusing/misleading signs, hard to use devices, etc

2010-02-11 Thread Tim Lynch
As Jack mention, This Is Broken shut down, but the associated Flickr
group continues to add photos (some of which might be appropriate for
what you're looking for):

http://www.flickr.com/groups/thisisbroken/pool/


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[IxDA Discuss] Passes to IxD10 Show?

2010-02-04 Thread Tim Morin
The show's sold out but I was hoping to get a pass. Is there anyone I
can contact or is all hope lost at this point?

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[IxDA Discuss] JOB: Mid-Level User Experience Architect, Central London (Permanent)

2010-01-22 Thread Tim Ostler
Tribal DDB are looking for a Mid-Level User Experience Architect (Permanent).

About Tribal DDB:

Tribal DDB is the digital arm of DDB. You may know us from sites such
as volkswagen.co.uk and guinness.com, or prominent recent campaigns
such as thegtiproject.com for VW (still live) and
monopolycitystreets.com for Hasbro (now ended). Over the next few
months we're anticipating a series of substantial and very interesting
products for our major clients across a range of channels.

Job Description:

User Experience Architect (Mid-Level)

The UX Architect is responsible for designing, developing and
documenting the structure of web sites and applications. Examples of
required deliverables include site maps, user journeys, transaction
flows, schematics, navigation models). In this role, you will be
expected to work collaboratively with a project team and support other
UX and in the execution of all user experience deliverables.

An important consideration is that much of Tribal DDB’s work is on
digital marketing sites, where the emphasis is as much on engaging and
persuading the user as on the organization of information. This means
that a creative design imagination is as important for this role as
are traditional information architecture skills.

Core Duties/Responsibilities:

•Creating the information architecture for marketing,
informational, and transactional websites and other channels
•Understanding target audiences' needs, tasks, and goals and
translating them into creative concepts and functional components.
•Supporting the team in translating business requirements into
involving interactive experiences.
•Planning, facilitating and documenting immersive user research,
concept testing, and usability testing.
•Developing user personas and scenarios to clarify results of user
research and focus the team’s design efforts on the needs of key
users.
•Collaboratively developing prototypes for demonstration of
concepts to clients.
•Working alongside visual designers to develop user journeys that
motivate users to engage fully with the interactive concept.
•Conducting expert reviews, competitive benchmarking and market research.
•Developing and documenting detailed user experience
specifications for highly interactive interfaces.
•Contributing to the further development of user experience design
as an intellectual discipline both within Tribal DDB and in the wider
professional context.

Required Skills

•Demonstrated ability to execute UX on complex transactional
interfaces, taxonomies and metadata frameworks, and templates for
content management systems.
•Demonstrated ability to work in a highly collaborative environment.
•Experience with user-centred design methodologies.
•Excellent oral and written communication and presentation skills.
•Client-facing experience within a digital agency.
•Readiness on occasion to extend his/her role to encompass
activities normally associated with other disciplines
•Openness to contributions from other disciplines to the project’s
experience design.

Required Experience

•Role typically requires 3+ years experience as an information
architect, interaction designer, user experience architect or similar
role.
•Degree in a related field, such as Library Science, Industrial
Design, Graphic Design, Human-Computer Interaction, Technical
Communications, English, History, Anthropology, Economics.
•Familiarity with Mac OS X and proficiency in a variety of diagram
design tools such as OmniGraffle, Visio or equivalent.

You’ll be an expert at managing relationships and you’ll need
enthusiasm for and strong knowledge of all things digital. We’re after
a confident communicator who is comfortable expressing their opinion
but also knows how to maintain a professional attitude and do what it
takes to keep our clients smiling.

Tribal DDB shares a large friendly building with the rest of DDB on
Bishop's Bridge Road, just north of Paddington Station. Being part of
the creative industry, fun is not just part of our culture, it's also
what we're paid to deliver to the user; so if you have a can-do
attitude and are willing to demonstrate your initiative you can expect
plenty of stimulation in a company that will really develop your
career.

Salary is negotiable. We're looking to fill the position as soon as
possible, although we will of course wait on any notice you may have
to give your current employer.

If you're interested in this position, please contact Jason West
, indicating where you saw this message.

--
Tim Ostler
Deputy Head of User Experience

Tribal DDB London
12 Bishop's Bridge Road
London W2 6AA
T: 020 7258 4661 | F: 020 7258 4613

This information is given in the above email and / or attachment is
provided without warranty of any kind, either expressed or implied on
the part of the writer or the Agency.
__

[IxDA Discuss] JOB: Mid-Level to Senior UX Architect, Central London (Temporary) - Tribal DDB London

2010-01-08 Thread Tim Ostler
Tribal DDB London are looking for a Mid-Level to Senior User
Experience Architect.
Temporary Contract: Salary competitive, 6 months pro rata (no daily rates)

About Tribal DDB:
Tribal DDB is the digital arm of DDB. You may know us from sites such
as volkswagen.co.uk and guinness.com, or prominent recent campaigns
such as thegtiproject.com for VW (still live) and
monopolycitystreets.com for Hasbro (now ended). Over the next few
months we're anticipating a series of substantial and very interesting
products for our major clients, both in the campaign site and website
domains.

Job Description:

User Experience Architect (Mid-Level to Senior)

The UX Architect is responsible for designing, developing and
documenting the structure of both web sites and applications. Examples
of required deliverables include site maps, user journeys, transaction
flows, schematics, navigation models). In this role, you will be
expected to work collaboratively with a project team and support other
UX and in the execution of all user experience deliverables.

An important consideration is that much of Tribal DDB’s work is on
digital marketing sites, where the emphasis is as much on persuasion
and motivating the user as on the organization of information. This
means that a creative design imagination is as important for this role
as are traditional information architecture skills.

Core Duties/Responsibilities:
•Creating the information architecture for marketing,
informational, and transactional websites
•Understanding target audiences' needs, tasks, and goals and
translating them into creative concepts and functional components.
•Supporting the team in translating business requirements into
involving interactive experiences.
•Planning, facilitating and documenting immersive user research,
concept testing, and usability testing.
•Developing user personas and scenarios to clarify results of user
research and focus the team’s design efforts on the needs of key
users.
•Collaboratively developing prototypes for demonstration of
concepts to clients.
•Working alongside visual designers to develop user journeys that
motivate users to engage fully with the interactive concept.
•Conducting expert reviews, competitive benchmarking and market research.
•Developing and documenting detailed user experience
specifications for highly interactive interfaces.
•Contributing to the further development of user experience design
as an intellectual discipline both within Tribal DDB and in the wider
professional context.

Required Skills
•Demonstrated ability to execute IA on complex transactional
interfaces, taxonomies and metadata frameworks, and templates for
content management systems.
•Demonstrated ability to work in a highly collaborative environment.
•Experience with user-centred design methodologies.
•Excellent oral and written communication and presentation skills.
•Client-facing experience within a digital agency.
•Readiness on occasion to extend his/her role to encompass
activities normally associated with other disciplines
•Openness to contributions from other disciplines to the project’s
experience design.
Required Experience
•Role typically requires 3+ years experience as an information
architect, interaction designer, user experience architect or similar
role.
•Degree in a related field, such as Library Science, Industrial
Design, Graphic Design, Human-Computer Interaction, Technical
Communications, English, History, Anthropology, Economics.
•Familiarity with Mac OS and proficiency in a variety of diagram
design tools such as OmniGraffle, Visio or equivalent.

You’ll be an expert at managing relationships and you’ll need
enthusiasm for and strong knowledge of all things digital. We’re after
a confident communicator who is comfortable expressing their opinion
but also knows how to maintain a professional attitude and do what it
takes to keep our clients smiling.

Tribal DDB shares a large friendly building with the rest of DDB on
Bishop's Bridge Road, just north of Paddington Station. Being part of
the creative industry, fun is not just part of our culture, it's also
what we're paid to deliver to the user; so if you have a can-do
attitude and are willing to demonstrate your initiative you can expect
plenty of stimulation in a company that will really develop your
career.

Ideally we're looking for a start on January 18th.

If you're interested, please contact Jason West
, indicating where you saw this message.

--
Tim Ostler
Deputy Head of User Experience

Tribal DDB London
12 Bishop's Bridge Road
London W2 6AA
T: 020 7258 4661 | F: 020 7258 4613

This information is given in the above email and /
or attachment is provided without warranty of any kind,
either expressed or implied on the part of the writer
or the Agency.

Welcome to the Interaction Design 

[IxDA Discuss] Does anyone know anybody who has worked or currently works for Second Story, Portland, Oregon?

2009-12-09 Thread Tim Stutts
Thanks!  Curious to know.

Please contact me off the list: timstu...@gmail.com

Tim Stutts, ITP '08
mainstream: www.pushpopdesign.com
experimental: www.timstutts.com

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Re: [IxDA Discuss] 10 Useful Usability Findings and Guidelines

2009-09-25 Thread Tim Ostler
The list is very out of date and does not contain anything new. Its main
worth is in demonstrating the well-established viral power of lumping a
collection of random points together and presenting them as a definitive
list, as in "the 100 best novels" etc.

On the scrolling point I would speculate that the greater ease of scrolling
thanks to trackpads and roller mice has changed users behaviour
significantly, although I don't have the research to back it up.

On Thu, Sep 24, 2009 at 10:26 AM, Fred Leuck  wrote:

> Hello all,
> And Beware the 'Most Users Do Not Scroll' assertion. Not sure it's
> true. Interesting studies show just the opposite%u2026:
> - Unfolding the Fold : http://blog.clicktale.com/?p=19
> - Paging VS Scrolling :
> http://www.surl.org/usabilitynews/41/paging.asp
> - Blasting The Myth of the Fold:
> http://www.boxesandarrows.com/view/blasting-the-myth-of
>
>
-- 
Tim Ostler

E t...@cogarch.com
W www.cogarch.com
W timostler.com

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Re: [IxDA Discuss] Microsoft Courier ...

2009-09-23 Thread Tim S
> Nevermind accuracy... no technology exists today that I know of which
> combines both capacitive (finger, multitouch) with resistive (pixel
> accurate stylus input).  I could be wrong... anyone used finger &
> stylus on the same screen?
>

My wife's tablet PC does this very well, actually.

Scroll down to the screen section...
http://bit.ly/5hksI

Don't ask me how it works.  It just does.

Tim




> So then they grow some design balls to avoid cramming too many
> features in to a platform that cant handle it, and they dont make a
> hash out of the currently non-existent navigation...
>
> Whats left... a 5lb web enabled filo fax that you cant do any real
> work on for.. ~2K maybe??  Dont get me started on battery time (o;
>
> This is another 'cool' product concept ala Surface table that fails
> a correct triangulation between market-technology-cost.
>
>
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=45951
>
>
> 
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Re: [IxDA Discuss] Are We The Puppet Masters? The Ethics of IxD.

2009-07-26 Thread Tim S
I've got an electric toothbrush at home as well (Oral-B, I think it is)
which has an automatic timer for 2 or 3 minutes.  I don't remember which it
is because I don't have to.  When I start brushing it starts counting for me
and pulses to let me know when I've gone on long enough.

It doesn't matter how awake or tired I am, it doesn't make me remember to
set an egg timer, if I need to cut the brushing short I can... *it doesn't
make me do anything that I wouldn't be doing otherwise*.

That's why it works for me, and incidentally is exactly what I believe
technology is supposed to be.

Tim S.




On Mon, Jul 27, 2009 at 7:17 AM, j. eric townsend  wrote:

> Jared Spool wrote:
>
>> Over the past 20+ years, the ADA has tried a variety of solutions. Nothing
>> has been as successful as the introduction of children's powered
>> toothbrushes.
>>
>> Now, you can debate whether they missed something or the resulting design
>> is somehow suboptimal. However, that misses the point of this discussion.
>>
>
> Actually, I was off on a bit of a tangent, I was wondering out loud why
> motorized toothbrushes work and if there isn't a better way to implement
> that functionality.   Has anyone other than the ADA studied this in other
> cultures, and what were their results?   Is the mechanism really a complex
> one of subtle manipulation or is it simple novelty that makes it work?

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Re: [IxDA Discuss] In 10 words or less, what is software design to you?

2009-07-05 Thread Tim
"And every day we have to use our creativity, smarts and talent to
design the best tools for people to use."

-> No, sorry. The design of the tool is not a software designer's
cocnern.

It seems there is some misconception about software design going on
here. Software design isn't concerned with the interface, but code.

You could define software design as "a planning phase allowing the
creation of efficient and understandable code". It is the phase that
comes after gathering the requirements, so you already know what the
system should do, and before actual implementation; laying out a
framework or plan after which the coding should be executed. It's
really just about analysing planned functionality, creating modules,
decomposing them into functions, deciding upon algorithms, etc; so
that programmers have a shared model of the final code structure
before starting implementation.

...or maybe it's just me who has a wrong idea of the term. But I'm
quite sure I'm right. Please correct me if I'm wrong.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Music to Design to - What gets your creative juices flowing?

2009-06-16 Thread Tim KG
The only kind of music that actually helps me focus and doesn't
distract from work is ambient techno and space music:

Definiton:
http://en.wikipedia.org/wiki/Ambient_music

Examples:

Anthony Rother 
http://www.youtube.com/watch?v=t96pq45kJcE

Pete Namlook
http://www.youtube.com/watch?v=7Mu7fKgcVx4


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] User Assistance (was Get started tutorials)

2009-06-08 Thread Tim KG
I am still a university student, coming from the more technical
Management Information Systems field. During my studies we learned
about what can be considered the predecessor to IxD: "traditional"
Human Computer Interaction, with its roots in Computer and Cognitive
Science.
The more I read and learn about IxD, by reading books, blogs and
following discussion among experts like here at IxDA, it seems to me
more and more that IxD is actually nothing more than HCI reinvented
by designers.
I don't want to reduce the value of IxD practicioners with a
background in (visual) design, since proper design thinking and a
"designer's eye" are crucial to create the engaging and pleasent
interfaces that we have come to love nowadays. *But* it seems to me
that almost all theoretical and practical considerations that are not
directly related to visual design have been approached decades before
by HCI practicioners.
I may be completely wrong - still no practical work experience - but
if even the pro's like Jared Spool here say it...
Maybe the fragmentation of labels/terms under which the different
specialized fields were known is a reason for their contribution been
"forgotten". I personally had no idea that there is actually a
special term for "User Assistence", and probably many others had no
idea also. A lot of the really groundbraking work for HCI was done
under the term "Human  Factors" or "Software Ergonomics", and
about Navigation under "Information Retrieval", just to state some
other examples.
If there is no authorative list stating the names under which
research relating to HCI / IxD has been done, and what each area was
concerned with, it is very difficult for new practicioners to
actually find something that has already been done. Maybe if such a
list would be created, it would help people to find such
"forgotten" wisdom.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Good design examples of conversion.

2009-06-04 Thread Tim KG
If I understand you correctly, you need examples of quantitative data
conversion? (The "content-item" part confused me, sounds like
eCommerce/product-related)
If you are looking for converters, the Yahoo Currency Converter is
pretty simple and intuitive to use:
http://finance.yahoo.com/currency-converter#from=USD;to=EUR;amt=1


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[IxDA Discuss] Job - Information Architect, Charlotte NC, EPRI Full-time

2009-04-20 Thread Tim Baldwin
See

http://tbe.taleo.net/NA5/ats/careers/requisition.jsp?org=EPRI&cws=1&rid=420


for complete details and contact information. Please do not email me
directly about the position. 

The Electric Power Research Institute (EPRI) is looking for a
Information Architect and Interaction Designer. The ideal candidate
will be comfortable working closely with stakeholders and team
members to envision, design and plan the execution of new sites and
site features.  You will have balanced Interaction Design (IA and UI)
skills alongside a background in programming or web design and an
understanding of how all disciplines must exist together to create
great experiences. 

Job Summary:

Participate in new project concept development with business
stakeholders

Participate in team discussions on functional requirements, content
organization process flow, and UI specifications

Author use cases, scenarios, flow charts, Wireframes and other
artifacts to communicate the user experience

Work closely with development, design, and quality assurance teams to
see projects through from conception to delivery

Know when and how to take advantage of web technologies to engage and
enhance the site experience

Be highly motivated and passionate to stay abreast of new and
emerging technologies 

Job Requirements:


Work effectively with marketing, development, quality assurance and
other creative/production team members

Help meet with internal and external stakeholders to gather business
requirements and define business objectives

Document information architecture and interaction design by
developing site maps, wire frames, scenarios, process flows, and
other communication tools

Work with web designers to ensure the graphic design is consistent
with the UI requirements and usability best practices

Coordinate with product managers and engineering to ensure sitemap,
flow diagrams and Wireframes are properly translated to the live
site.

Assist in planning and conducting user research in the form of
contextual inquiry, usability testing, and cognitive walkthroughs

Able to successfully juggle multiple projects and responsibilities
and adjust priorities on the fly.

Required Skills and Experience:


BA/BS or equivalent experience
3+ years professional experience as an information architect or
interaction designer in a team based environment

1-2 years professional background in programming or web design

A good understanding of user-centered and activity design principles.
Must be able to demonstrate an understanding of interaction design
process and skills.

Ability to provide interaction-design and usability insights across a
variety of high-profile projects

Strong organizational, communication, and interpersonal skills. Must
be a team player and detail oriented, able to work independently
(manage own work effectively, show initiative, able to focus and
prioritize) but seek assistance readily when needed.

Good understanding of portal technology and knowledge of W3C
standards, Cascading Style Sheets, Browser/Platform issues,
navigation / usability architecture and search engine optimization

Comfortable with Viso as a wireframing tool
Familiar with UML
Experience architecting in a SharePoint environment a plus
Experience with BEA middle ware and portal products a plus

All candidates must be able to provide work samples of information
architecture and/or interaction design deliverables.  



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Re: [IxDA Discuss] Google Reader: The Good and The Bad

2009-04-02 Thread Tim Sherburne
I've just picked Reader up in the last 30 days as I've become more
"mobile". 

I find the stars quite handy, but for the purpose of flagging content
to deal with later. As the other posters noted, the user provides the
symbolism behind the "star" shape.

Rolling up sections of the left nav area is really handy for me. For
example, I don't care about 85% of the links in the first section,
so I roll it up. Now "All Items" (the one I needed) is a clickable
link as well as a header. Nice.

I hadn't even noticed that I can search for blogs in the "Add a
subscription" element. Thanks! Now if I could just keep up with all
the blog postings...


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] text changing on buttons

2009-04-01 Thread Tim Sherburne
Hi Julie... I like Dante's suggestion of using the auto-save concept
to solve the problem; will this approach fold into the rest of the
application well? In my experience, I've discovered that
"auto-save" works best when its used consistently throughout the
entire application rather than as an isolated surprise.

One approach I try to use when thinking about situtations like this
is, "Am I trying to do too much in this view?" I sense that there
are two competing purposes to this one view (Print vs. Edit) and you
might be better served by using another pattern.

The master-detail arrangement might help: The details of a check are
edited within a dedicated child dialog or panel that can be reached
from the view you've proposed. The Save and Cancel buttons are moved
to the child view, leaving Print and Close in the parent view along
side the list of checks. This approach should be less ambiguous - no
shifting labels or confusing buttons.

Good luck, and let us know how it turns out.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] JOB (Updated): Senior Information Architect/UX Designer, Central London (Temporary) - Tribal DDB London

2009-03-18 Thread Tim Ostler
NOTE: Apologies for the cross-posting: this is an updated job description.

Tribal DDB London are looking for a Senior Information Architect/UX
Designer.

Temporary Contract: Salary Competitive 3 months pro rata (no daily rates)

The Senior Information Architect/UX Designer is responsible for developing
IA documentation (site maps, transaction flows, schematics, navigation
models) for both web sites and applications, and designing interfaces for
rich internet applications. This person must be able to work closely
alongside other team members including other Information Architects, Content
Strategists, User Researchers, and others from our Creative, Technology and
Strategy groups. You must also work closely with the client to develop,
present and review IA/UX deliverables, while ensuring that the interests of
the user are always kept in mind.

Tribal DDB London is one of the most established and successful agencies
around. We are a full-service digital agency that works with our clients to
create ‘Brand Demand’, a business strategy that recognises the importance
and power of today’s consumer. Much of our work is on digital marketing
sites, where the emphasis is as much on persuasion and motivating the user
as on the organization of information.

Tribal is part of the Tribal Worldwide network with 45 offices over 28
different countries throughout the Americas, Europe and Asia Pacific. In
2008, Tribal DDB Worldwide was the world’s first digital agency network to
be named Global Agency Network of the Year by Advertising Age. We are also
part of DDB UK, which The Sunday Times recently identified as one of the 100
best places to work in the UK.

Our clients include: Volkswagen, Philips, ExxonMobil, GSK, The Guardian and
Hasbro.

Senior Information Architect/UX Designer Core Duties/Responsibilities:

• Creating the information architecture for marketing, informational,
and transactional websites
• Designing interfaces for rich internet applications
• Understanding target audiences' needs, tasks, and goals and translating
them into creative concepts and functional components
• Working closely with clients and fellow team members to translate business
requirements into meaningful interactive experiences
• Leading and/or participating in immersive user research, concept testing,
and usability testing
• Developing user personas and scenarios to clarify results of user research
and focus the team’s design efforts on the needs of key users
• Collaboratively developing prototypes for demonstration of concepts to
clients
• Conducting competitive audits and market research
• Developing and documenting detailed user experience specifications for
highly interactive interfaces


As a Senior Information Architect/UX Designer you will ideally have:

• Demonstrated ability to execute on IA of complex transactional interfaces,
taxonomies and metadata frameworks, and templates for content management
systems
• Demonstrated experience conducting user research and translating user
research into design decisions
• Demonstrated experience using web analytics data to inform design
decisions
• Demonstrated ability to develop big ideas, and execute flawlessly against
them in a highly collaborative environment
• Excellent oral and written communication and presentation skills
• Experience in client services and negotiating business decisions
• Readiness on occasion to extend your role to encompass activities normally
associated with other disciplines
• Openness to contributions from other disciplines to the project’s
information architecture or interaction design
• Typically 5+ years experience as an information architect, interaction
designer, or experience designer (or similar role)
• Degree in a related field, such as Library Science, Industrial Design,
Graphic Design, Human-Computer Interaction, Technical Communications,
Anthropology, Economics
• Advanced proficiency in a variety of design tools including
Omnigraffle, Visio or equivalent, as well as the MS Office Suite

You’ll be an expert at managing relationships and you’ll need enthusiasm for
and strong knowledge of all things digital. We’re after a confident
communicator who is comfortable expressing their opinion but also knows how
to maintain a professional attitude and do what it takes to keep our clients
smiling. Being part of the creative industry, fun is not just part of our
culture, it's also what we're paid to deliver to the user; so if you have a
can-do attitude and are willing to demonstrate your initiative you can
expect plenty of stimulation in a company that will really develop your
career.

We are currently located on Bishop's Bridge Road just north of Paddington
Station, although we will be moving to another central
London location some time later this year.

We're looking to fill the position as soon as possible. If you're
interested, please contact Jason West
, indicating where you saw this message.

--
Tim Ostler

Senior Informati

[IxDA Discuss] JOB: Senior Information Architect/UX Designer, Central London (Temporary) - Tribal DDB London

2009-03-18 Thread Tim Ostler
Tribal DDB London are looking for a Senior Information Architect/UX
Designer.

The position is temporary, and the expected duration is three months.

The Senior Information Architect/UX Designer is responsible for developing
IA documentation (site maps, transaction flows, schematics, navigation
models) for both web sites and applications, and designing interfaces for
rich internet applications. This person must be able to work closely
alongside other team members including other Information Architects, Content
Strategists, User Researchers, and others from our Creative, Technology and
Strategy groups. You must also work closely with the client to develop,
present and review IA/UX deliverables, while ensuring that the interests of
the user are always kept in mind.

Tribal DDB London is one of the most established and successful agencies
around. We are a full-service digital agency that works with our clients to
create ‘Brand Demand’, a business strategy that recognises the importance
and power of today’s consumer. Much of our work is on digital marketing
sites, where the emphasis is as much on persuasion and motivating the user
as on the organization of information.

Tribal is part of the Tribal Worldwide network with 45 offices over 28
different countries throughout the Americas, Europe and Asia Pacific. In
2008, Tribal DDB Worldwide was the world’s first digital agency network to
be named Global Agency Network of the Year by Advertising Age. We are also
part of DDB UK, which The Sunday Times recently identified as one of the 100
best places to work in the UK.

Our clients include: Volkswagen, Philips, ExxonMobil, GSK, The Guardian and
Hasbro.

Senior Information Architect/UX Designer Core Duties/Responsibilities:

• Creating the information architecture for marketing, informational,
and transactional websites
• Designing interfaces for rich internet applications
• Understanding target audiences' needs, tasks, and goals and translating
them into creative concepts and functional components
• Working closely with clients and fellow team members to translate business
requirements into meaningful interactive experiences
• Leading and/or participating in immersive user research, concept testing,
and usability testing
• Developing user personas and scenarios to clarify results of user research
and focus the team’s design efforts on the needs of key users
• Collaboratively developing prototypes for demonstration of concepts to
clients
• Conducting competitive audits and market research
• Developing and documenting detailed user experience specifications for
highly interactive interfaces


As a Senior Information Architect/UX Designer you will ideally have:

• Demonstrated ability to execute on IA of complex transactional interfaces,
taxonomies and metadata frameworks, and templates for content management
systems
• Demonstrated experience conducting user research and translating user
research into design decisions
• Demonstrated experience using web analytics data to inform design
decisions
• Demonstrated ability to develop big ideas, and execute flawlessly against
them in a highly collaborative environment
• Excellent oral and written communication and presentation skills
• Experience in client services and negotiating business decisions
• Readiness on occasion to extend your role to encompass activities normally
associated with other disciplines
• Openness to contributions from other disciplines to the project’s
information architecture or interaction design
• Typically 5+ years experience as an information architect, interaction
designer, or experience designer (or similar role)
• Degree in a related field, such as Library Science, Industrial Design,
Graphic Design, Human-Computer Interaction, Technical Communications,
Anthropology, Economics
• Advanced proficiency in a variety of design tools including
Omnigraffle, Visio or equivalent, as well as the MS Office Suite

You’ll be an expert at managing relationships and you’ll need enthusiasm for
and strong knowledge of all things digital. We’re after a confident
communicator who is comfortable expressing their opinion but also knows how
to maintain a professional attitude and do what it takes to keep our clients
smiling. Being part of the creative industry, fun is not just part of our
culture, it's also what we're paid to deliver to the user; so if you have a
can-do attitude and are willing to demonstrate your initiative you can
expect plenty of stimulation in a company that will really develop your
career.

We are currently located on Bishop's Bridge Road just north of Paddington
Station, although we will be moving to another central
London location some time later this year.

We're looking to fill the position as soon as possible. If you're
interested, please contact Jason West
, indicating where you saw this message.

--
Tim Ostler

Senior Information Architect
Tribal DDB London
_

Re: [IxDA Discuss] Post-graduate degree advice (London, UK)

2009-03-09 Thread Tim Minor
Hello and thanks to everyone has taken a moment to reply.

Thanks to David for the link to the past discussion [1]. If anyone
else is following this thread and thinking about a further degree
I'd recommend reading that. It's certainly stoked my interest.

>From my (web)site visits so far, Kingston Uni is most visually
appealing [2] and I think has benefited from the most recent update.
I haven't taken the time to deconstruct it, but it also seemed the
easiest to use. They are also the only uni holding a virtual open
evening which I think is an interesting experiment. 

UCL, being the university with (I think) the best rating, has the
least welcoming website IMO.

@James, I studied Psychology at undergraduate level, and although it
was some  13  years ago... I'm hoping I will have retained a fair
amount of it. ;) Clearly many areas will need to be revisited...

Following some preliminary research, none of the lecturers at the
institutions listed above are known to me, so I guess it's a
question of Googling them.

I'm quite interested in the inclusion of Ergonomics at UCL [3]. I
think being able to study human interaction away from the screen
would be fascinating. Nothing at all to do with the fact I wanted to
study it as an under-graduate but didn't get the grades... ;)

Cheers,
Tim
1. http://www.ixda.org/discuss.php?post=39584
2. http://cism.kingston.ac.uk/
3. http://www.uclic.ucl.ac.uk/courses/


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=39626



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[IxDA Discuss] Post-graduate degree advice (London, UK)

2009-03-08 Thread Tim
Hello,

Possibly a question for my UK colleagues only, but I know there are
some distinguished list members who might be able to offer their
insight.

I'm currently researching three post-graduate
HCI/Usability/Interaction degrees at three institutions in and around
London UK, at: City University, UCL and Kingston.

1. Is it possible to say one is better than another?

I'm a front-end designer with around nine years experience, who has
responsibility for usability and interaction design but am trying to
move further into an IA-type role. Which leads me to my second
question:

2. Maybe I'm better off finding a junior IA role and doing it
full-time rather than studying?

Clearly the answers to these questions could easily come down to a
personal preference and the quality of my final degree is possibly
more dependent on my ability and willingness to study for it... but
if anyone has any advice or suggestions or personal experience of
degrees at these universities I'd be very happy to hear them.

Thanks,
Tim 

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[IxDA Discuss] JOB: Information Architect/Interaction Designer, Central London (Permanent)

2009-02-04 Thread Tim Ostler
Tribal DDB London are looking for a Middleweight Information
Architect/Interaction Designer.

The IA/IxD is responsible for designing, developing and documenting
the structure of both web sites and applications In this role, you
will be expected to work collaboratively with a project team and
support other IAs in the execution of all information architecture
deliverables.

Be aware that much of Tribal DDB's work is on digital marketing sites,
where the emphasis is as much on persuasion and motivatiion as on
usability or the organization of information. We are therefore
particularly interested in individuals who are as interested in design
as in IA, and who can demonstrate particular success in working
alongside designers in a digital marketing context.

Core Duties/Responsibilities:

•   Creating the information architecture for marketing, informational,
and transactional sites and microsites
•   Understanding target audiences' needs, tasks, and goals and
translating them into creative concepts and functional components.
•   Supporting the team in translating business requirements into
involving interactive experiences.
•   Planning, facilitating and documenting immersive user research,
concept testing, and usability testing.
•   Developing user personas and scenarios to clarify results of user
research and focus the team's design efforts on the needs of key
users.
•   Collaboratively developing prototypes for demonstration of concepts
to clients.
•   Working alongside visual designers to develop user journeys that
motivate users to engage fully with the interactive concept.
•   Conducting expert reviews, competitive benchmarking and market
research.
•   Developing and documenting detailed user experience specifications
for highly interactive interfaces.
•   Contributing to the further development of user experience design as
an intellectual discipline both within Tribal DDB and in the wider
professional context.

Required Skills
•   Demonstrated ability to execute IA on complex transactional
interfaces, taxonomies and metadata frameworks, and templates for
content management systems.
•   Demonstrated ability to work in a highly collaborative environment.
•   Experience with user-centred design methodologies.
•   Excellent oral and written communication and presentation skills.
•   Experience in client services and negotiating business decisions.
•   Readiness on occasion to extend his/her role to encompass activities
normally associated with other disciplines
•   Openness to contributions from other disciplines to the project's
information architecture or interaction design.

Required Experience
•   Role typically requires 3+ years experience as an information
architect, interaction designer, or experience designer (or similar
role).
•   Degree in a related field, such as Library Science, Cognitive
Science, Industrial Design, Graphic Design, Human-Computer
Interaction, Technical Communications, English, History, Anthropology,
Economics.
•   Proficiency in a variety of design tools including OmniGraffle,
Visio or equivalent, as well as the MS Office Suite.

Tribal DDB are currently located on Bishop's Bridge Road just north of
Paddington Station, although we will be moving to another central
London location sometime this year.

Salary is negotiable. We're looking to fill the position as soon as
possible, although we will of course wait on any notice you may have
to give your current employer.

If you're interested in this position, please contact Jason West
, indicating where you saw this message.

--
Tim Ostler

Senior Information Architect
Tribal DDB London



-- 
Tim Ostler

E tim.ost...@tribalddb.co.uk

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Re: [IxDA Discuss] JOB: Lead Experience Architect - Design, Denver, CO, Full-time Employment

2009-02-03 Thread Tim Wood
Hi Alina -

We've recently redesigned our blog and are still iterating on the
format. I've passed your comments onto the team responsible for
managing that site. Thanks for the feedback - the copy is very dense!


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=37680



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Re: [IxDA Discuss] Information through sound.

2009-01-27 Thread Tim Stutts
Yes, I recommend the Chion text too!  I referred to it often in a course on
sound editing I taught at California Design College a couple years ago.  The
terms are helpful, because they are conceptual, and entirely unique to
sound, whereas some theorists will try to adapt language from other
disciplines, that doesn't really work in this space.
Good luck,

Tim Stutts
Interaction Designer / Sound Designer
www.sound-interactions.com

On Tue, Jan 27, 2009 at 6:03 AM, neil noakes wrote:

> i'd recommend reading this book by Michel Chion.
> http://www.amazon.co.uk/Audio-Vision-Sound-Screen-M-Chion/dp/0231078994
>
> although it is conceived as a response to the use of sound in film
> there is strong cross over to interactive media. the critical
> discussion touches on innate human factors and perception which will
> will give you a decent understanding of the cognitive processes at
> play.
>
> hth
> n
>
> 2009/1/27 Angel Marquez :
> > http://www.designingforinteraction.com/toc.html
> > Page 51.
> >
> > On Mon, Jan 26, 2009 at 4:40 PM, Dan Saffer  wrote:
> >
> >> Good article by Paul Robare and Jodi Forlizzi in the recent issue of
> >> Interactions magazine: "Sound in Computing: A Short History" if you can
> >> track it down.
> >>
> >> Dan
> >>
> >>
> >>
> >> 
> >> Welcome to the Interaction Design Association (IxDA)!
> >> To post to this list ... disc...@ixda.org
> >> Unsubscribe  http://www.ixda.org/unsubscribe
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> >>
> > 
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*** myspace.com/thenewlordx
*** lordx.tumblr.com
940 Jackson St. #3, San Francisco
mobile: 415 254-8295

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Re: [IxDA Discuss] Favourites or Favorites

2008-10-30 Thread Tim Wright
As someone who uses UK spelling and is often confronted by US spelling, I
actually don't care what is written on the UI. It's only really an issue if
software is spell checking my work - and it's really annoying if it tells me
to write "color" instead of "colour" (like firefox just did then - damn you
firefox!)

Tim

On Thu, Oct 30, 2008 at 7:50 PM, Harikrishna V P <[EMAIL PROTECTED]>wrote:

> For an internationalised software product will you use the term
> "Favourites"(UK) or "Favorites"(US)
> Internet Explorer in its menubar uses the term "Favorites"(US). Please let
> me know your thoughts.
>
> Warm Regards,
> Harikrishna VP,
> Consultant-Usability Engineering
> Usability Engineering Team | Technology Competence and Consulting
> IBS Software Services | IBS Software Services
>
>
>
>
>
> DISCLAIMER:
>
> "The information in this e-mail and any attachment is intended only for
> the person to whom it is addressed and may contain confidential and/or
> privileged material. If you have received this e-mail in error, kindly
> contact the sender and destroy all copies of the original communication.
> IBS makes no warranty, express or implied, nor guarantees the accuracy,
> adequacy or completeness of the information contained in this email or any
> attachment and is not liable for any errors, defects, omissions, viruses
> or for resultant loss or damage, if any, direct or indirect."
>
>
>
>
> 
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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-30 Thread Tim Wright
On a different perspective, I always try to think of Terms and Conditions
being binding on the *website* not on the user - the user is giving us data
as long as we agree to follow our Terms and Conditions. Then the T&Cs are
things like "we won't sell your email address" and so on.

Tim

On Thu, Oct 30, 2008 at 9:09 PM, Gregor Kiddie <[EMAIL PROTECTED]> wrote:

> My main issue with the idea of the T&C being legally binding is the
> assumption that the person who used the system is the same person who
> agreed to the Terms and Conditions, or even that they agreed to the
> Terms and Conditions at all!
>
> Take the recent Flash Player click-jacking fix. If a website used
> click-jacking to get someone to click "agree" on a T&C dialog they never
> see, are they still bound by it?
>
> Bigger picture again for a website, how can you actually legally prove
> that someone has ever agreed to your T&Cs? Without some piece of user
> identifiable information replacing the simple click action, this is
> impossible.
>
> Gk.
>
> Gregor Kiddie
> Senior Developer
> INPS
>
> Tel:   01382 564343
>
> Registered address: The Bread Factory, 1a Broughton Street, London SW8
> 3QJ
>
> Registered Number: 1788577
>
> Registered in the UK
>
> Visit our Internet Web site at www.inps.co.uk
>
> The information in this internet email is confidential and is intended
> solely for the addressee. Access, copying or re-use of information in it
> by anyone else is not authorised. Any views or opinions presented are
> solely those of the author and do not necessarily represent those of
> INPS or any of its affiliates. If you are not the intended recipient
> please contact [EMAIL PROTECTED]
>
>
>
> 
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Re: [IxDA Discuss] Web 2.0 for Banking and Insurance industry

2008-10-21 Thread Tim Wright
Hi everyone,

Is it a bad thing that users are only given a set of tasks to perform? If
their goals are to simply manage their money (as mine are when I go to a
banks' internet banking site) then we might hinder our users by giving them
an innovative and interactive experience.

Outside internet banking, however, I do see the use for 2.0 ideas in banks.
If nothing else, then blogging by the CEO!

Tim

On Mon, Oct 20, 2008 at 4:10 PM, Aadesh <[EMAIL PROTECTED]> wrote:

> Thanks for the replies guys!
>
> All the online banking systems are more often then not mechanical in
> terms of performing the tasks.
>
> A user is given a set of links that he/she can use to perform
> tasks
>
> How can we make it more interactive and more humane and make it an
> innovative and interactive experience for the user?
>
>
> Thanks & Regards,
> Aadesh
>
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=34445
>
>
> 
> Welcome to the Interaction Design Association (IxDA)!
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ai tiki tāua.

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Re: [IxDA Discuss] Interface Design vs Interaction Design

2008-10-21 Thread Tim Wright
Hi everyone,

I conceive interface design as a combination of visual design (if it is a
visual interface), interaction design, and information design (or IA) and
some other skills. Although they are deeply intertwingled, and some people
might disagree, I see visual design as the part of UI design that lets
people quickly and easily understand and start using an interface,
Information design as the part of design that lets people navigate to
information they need, and interaction design as focusing on the needs and
tasks and goals of the users and ensuring that the functionality is easily
guessable (or intuitive or usable or...).

Tim

On Tue, Oct 21, 2008 at 5:36 AM, David Malouf <[EMAIL PROTECTED]> wrote:

> To be honest, there may or may not be any difference at all at the
> level of practice. One term has gained more traction as it has moved
> away from GUI software design where UI has been prevelant and has
> been encompassing systems design and hardware interface design as
> well as service design. In many ways, Interaction design is interface
> design (but not graphical interface design). It is about the story
> that is made up of moments of dialog between different interfacing
> moments made complex through intelligent connections and
> relationships.
>
> To me Interaction Design is an evolution from Interface Design
> historically.
>
> Then academically I think Interaction Design is much more than
> interface design in many ways. Interface Design really doesn't have
> academic offerings outside of computer science that I have seen. The
> closest are interactive design programs that are mostly either
> computer arts programs or skills certification programs. But
> Interaction Design especially in the European schools has built
> itself out of the Industrial Design tradition of design education
> that combines craft and thinking processes as well as a long history
> of critique.
>
> So your question can be answered in so many ways and most answers are
> going to be skewed by a persons current context and their
> community/geography connections to their practice and education. It
> is basically evolving, but through IxDA and other efforts I would say
> the direction is as I describe it above. But I'm sure others have
> other thoughts.
>
> -- dave
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=34525
>
>
> 
> Welcome to the Interaction Design Association (IxDA)!
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Re: [IxDA Discuss] Future Interaction: The application of IxD to science fiction.

2008-10-21 Thread Tim Lynch
I've recently become a big fan of Vernor Vinge's work, specifically
"A Fire Upon The Deep," "A Deepness In The Sky," and "Rainbow's
End."  He really has a knack for realizing some "far out"
systems...the first two books are set way way in the future, but
Rainbow's End takes place in a near future, full of ubiquitous
networking, heads-up displays, spimes, gestural interfaces, and a
general blurring of real and virtual.

- Tim


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=34500



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Re: [IxDA Discuss] Interface Design vs Interaction Design

2008-10-21 Thread Tim Wright
Aaah. Maslow's hierarchy of needs. I was reading some psychology recently
and it turns out that there is no hierarchy - that is, you don't need to
satisfy the lower levels in order to satisfy the higher levels. I just wish
I could remember the book I was reading that cited this! (although Wikipedia
does mention some of the anti-heirarchy research at the bottom of the
article).

Tim

On Tue, Oct 21, 2008 at 9:01 PM, Jarod Tang <[EMAIL PROTECTED]> wrote:

> Hi Andy,
>
> > I'm saying this, by the way, as someone writing their PhD on
> interactivity
> > and trying to find and build definitions in it. Sigh. I don't
> particularly
> > agree that someone needs a goal to drive the interaction, not an explicit
> > one at least. A lot of what I've written about and done in the past has
> been
> > about play and playful discovery in interaction, both in an arts context
> as
> > well as an approach to interaction design. Play is much more open and not
> > necessarily goal-based (and when it is, it's a game instead).
>
> That's the great point. Maybe motivation( for needs) is better than
> goal for the people side. And, maslow's motivation theory
> (http://en.wikipedia.org/wiki/Hierarchy_of_needs) fits well at this
> place.
>
> Cheers,
> -- Jarod
>
> --
> http://designforuse.blogspot.com/
> 
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Re: [IxDA Discuss] Interface Design vs Interaction Design

2008-10-20 Thread Tim Wright
I suspect that this is also what happened to plain old "usability". It got
applied to everything and as such has lost most of its meaning. I'm with
Andrei here - we need a decent defination or else interaction design risks
being a lost term. On ther other hand, I think "User Experiance Design" was
a lost term before it was devised and doesn't have any meaning anyway ;)

For me, interaction design is about determining the optimal interaction
between a person and a technology to help the person achieve their goals and
needs. To help model interactions I write use cases and link these back to
the goals in my user role (or Actor) description.

Tim

On Tue, Oct 21, 2008 at 1:07 PM, Andrei Herasimchuk <
[EMAIL PROTECTED]> wrote:

> On Oct 20, 2008, at 4:14 PM, William Brall wrote:
>
> So where in this melange of different systems is the interaction
>> design? It is everywhere. Because road planning and signage theory,
>> and all of this are also a form of interaction design.
>>
>
> I am often accused of pushing my own experiences onto public discussion of
> the definitions of certain things. But surely this is even beyond what I'm
> accused of, is it not? Attempting to redefine city planning and civil
> engineering as "interaction design?" This is the kind of thing -- this broad
> attempt to make the ultimate umbrella term -- is the very reason why "user
> experience" never worked.( What is user experience? It's everything!) If
> something aims to be everything, it's effectively meaningless for practical,
> day to day work.
> --
> Kei te kōrero tiki au. Kei te kōrero tiki koe. Ka kōrero tiki tāua. Kōrero
> ai tiki tāua.
>

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Re: [IxDA Discuss] Can an interaction designer creat (great) interaction without (great) visual design skills?

2008-10-16 Thread Tim Wright
Bugger. Just did a reply instead of a reply to all.

Tim

On Thu, Oct 16, 2008 at 9:25 PM, Tim Wright <[EMAIL PROTECTED]>wrote:

>
> So, I'm not a visual designer and don't think you have to have visual
> design skills to create great interaction. However, you do need visual
> design skills to make them look good!
>
> http://www.sbscanworks.com/
>
> It's designed to be easy to interact with. Sure, a visual designer could
> make it look better. But the interaction is easy. I've even done user
> testing! (and have a couple of changes to make as a result). On a different
> note, I've seen many "visual designer's" websites that are damn near
> impossible to use.
>
> The real question, of course, is:
>
> For project X, what mix of visual design and interaction design skills do
> we need to deliver value for our stakeholders?
>
> (the mix will vary depending on the project and the users)
>
> Tim
>
>
> On Thu, Oct 16, 2008 at 8:35 AM, Andrei Herasimchuk <
> [EMAIL PROTECTED]> wrote:
>
>> On Oct 15, 2008, at 12:32 PM, mark schraad wrote:
>>
>>  examples of what?
>>>
>>
>> Examples of "great working interaction without having visual design
>> skills."
>>
>> --
>> Andrei Herasimchuk
>>
>> Principal, Involution Studios
>> innovating the digital world
>>
>> e. [EMAIL PROTECTED]
>> c. +1 408 306 6422
>>
>> 
>> Welcome to the Interaction Design Association (IxDA)!
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>
>
>
> --
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> ai tiki tāua.
>



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Re: [IxDA Discuss] Research supplier near Palo Alto

2008-10-09 Thread Tim Wright
I've said "no" and been proven wrong so many times (and right so many others
others) that I'm hesitant to say. The best bet is to do some market research
and determine the need. The market research can then feed into persona and
scenario development.

Google is also a good way to see if there are other competitors in the
field...

A quick search found this:

http://www.weddingcardsonline.com/

There are probably others!

Tim

On Thu, Oct 9, 2008 at 8:33 PM, Michael <[EMAIL PROTECTED]> wrote:

> Usable online service (or not)?
>
> A constituent has what he calls a killer idea. He wants to open an
> online store where people can order their wedding card or birth card
> online. Weddeingcards etc take a big place in our culture en we take
> great care en pride in selecting these cards. I don%u2019t think that
> such a concept will catch on?
>
> Am I wrong? Our would people really try to order their wedding card
> online?
> Would you?
> if you would think about it, witch kind of option would you think
> would be usable for users?
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=34082
>
>
> 
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Re: [IxDA Discuss] why the hate-on User-centered Design? (was Re: practice vs. discipline & roles vs. people

2008-10-06 Thread Tim Wright
From what I've read, there seems to a move away from having the *user* at
the center of the design process to having the *use* of the system (or the
interaction) at the center of the design process. To give credit to Larry
Constantine, I think his term "Usage Centered Design" sums up what most
interaction designers say that they do!

www.foruse.com is his website - although like many "senior folks" in the
field it is kinda crap.

Tim

Disclaimer: I taught Larry's method "usage centered design" for a final year
level university course for two consecutive years. Then I decided I should
use the skills I was teaching and entered industry :)



On Mon, Oct 6, 2008 at 3:35 PM, Christina Wodtke <[EMAIL PROTECTED]>wrote:

> Lately a lot of senior folks seem to be railing on user-centered design.
> Now, I thought UCD was the idea of putting the users in the center of the
> design choices. To do that, you can do it with a bunch of methodologies, or
> visit the users in their native habitat then keep them in mind later, or
> invite them to pick up a pencil and draw you some interfaces somewhere
> along
> the way. And none of these seem like a particularly bad practice when done
> in context of what you are trying to accomplish. With search, everyone is
> your user and you do search log analysis and a-b testing, when you design
> an
> internal ap you talk to your users, design for them and htey get to sign
> off. Consumer internet for multiple user types can often benefit from
> research, user segmentation and various sorts of testing. Sometimes
> personas
> are usful, sometimes task analysis... sometimes self-gratification is the
> right call when you and the user are the same.  It's all UCD to me. So why
> the backlash?  It feels like a backlash against love songs, sandwiches or
> democracy.
>
> Or perhaps I'm merely semanticly sloppy, and the backlash is against the 32
> step persona to particpatory prototype system(TM)?
>
> On Sun, Oct 5, 2008 at 9:08 AM, Jared Spool <[EMAIL PROTECTED]> wrote:
>
> >
> >
> > We've started sharing some of it in our presentations (such as in my IA
> > Summit keynote here: http://is.gd/3ynf).
> >
> >
> 
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Re: [IxDA Discuss] Advice? Dismissal over "no more design"

2008-10-06 Thread Tim Wright
Something to also contemplate is getting them onto the "agile-usability"
mailing list. Interaction specialists do have a place on an agile team :)

http://tech.groups.yahoo.com/group/agile-usability/

Tim

On Sun, Oct 5, 2008 at 8:58 PM, Acuity Corp <[EMAIL PROTECTED]> wrote:

> They know about Alan Cooper and Inmates.  I've given persona training to
> prod managers at the company so they believe there is something there.  This
> tells me that people without sensitivity towards design will doom design.
> Alan Cooper's hardline sentiment is right, there is a war in a sense between
> design and software development for skin in the game and enlisting design
> skills requires buy-in at the top-general level.
>
> As you can tell the head hancho is a developer at heart. And I believe
> he believes what he told me - that Agile will unleash the "creativity of
> developers working directly with customers" instead of "centralizing design
> in one team".   (of course, this is political cover for cost savings, but he
> believes this change is viable)   I have no problem with solving minor
> design issues/usability with customer input, but I know things turn chaotic
> without a insightfully worked out plan.
>
>
>
> On Sat, Oct 4, 2008 at 10:25 PM, Tim Wright <[EMAIL PROTECTED]>wrote:
>
>>
>> And perhaps buy them a copy of "the inmates are running the asylum" :)
>>
>>
>> On Sun, Oct 5, 2008 at 2:35 PM, William Evans <[EMAIL PROTECTED]> wrote:
>>
>>> Find a new job at a company that understands the value of design. Run
>>> from this backwards place as fast as possible.
>>>
>>> will evans
>>> emotive architect &
>>> hedonic designer
>>> [EMAIL PROTECTED]
>>> 617.281.1281
>>> twitter: semanticwill
>>> aim: semanticwill
>>> gtalk: wkevans4
>>> skype: semanticwill
>>> _
>>> Sent via iPhone
>>>
>>>
>>>
>>>
>


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Re: [IxDA Discuss] Advice? Dismissal over "no more design"

2008-10-06 Thread Tim Wright
And perhaps buy them a copy of "the inmates are running the asylum" :)

On Sun, Oct 5, 2008 at 2:35 PM, William Evans <[EMAIL PROTECTED]> wrote:

> Find a new job at a company that understands the value of design. Run from
> this backwards place as fast as possible.
>
> will evans
> emotive architect &
> hedonic designer
> [EMAIL PROTECTED]
> 617.281.1281
> twitter: semanticwill
> aim: semanticwill
> gtalk: wkevans4
> skype: semanticwill
> _
> Sent via iPhone
>
>
>
> On Oct 4, 2008, at 12:29 AM, "Acuity Corp" <[EMAIL PROTECTED]> wrote:
>
>  Hi all,
>>
>> I work in-house as an interaction designer in a technical industry.  I am
>> a
>> senior employee.  The company has a massive customer base, and lack of
>> design is their core problem.   I am the interaction designer, and there
>> is
>> a visual designer I hire on contract.  This year, I have laid out full
>> design plans for next generation products to be made until 2010.
>>
>> I'm now told that they are *"changing their philosophy."*  They want to
>> work
>> in a more "agile" fashion with all developers doing the design and working
>> with customers.   I don't believe that.  I am sure they want to downsize
>> by
>> 1.  They are targeting cost-savings with a designer versus a developer, as
>> they are in a build-it phase and not a heavy design phase for at least 2
>> years.
>>
>> Get this.   They have offered me a job as an entry level developer bug
>> fixing an older product (which I also designed), not even for the new
>> generation products.   I last did software programming 8 years ago.
>> Interaction designer to entry level developer.   This is constructive
>> dismissal (the legal term for the switcheroo).  They want me to quit (well
>> duh, but it took me a while to believe this since I wouldn't in a million
>> years fire me or someone like me  :))
>>
>> I find this unreal because
>> - product managers are fully planning to use my design plans for the
>> forseeable future (2 years) , so their "philosophy change" is patently a
>> lie
>> - I never thought I'd have to argue that design is a specialized skillset
>> to
>> the company that desperately wanted these skills
>> - I was consciously trading benefits of being an entrepreneur for the
>> stability of in-house work (albeit with less pay)
>>
>>
>> What am I looking for?
>>
>> - Advice from someone who has dealt with constructive dismissal or with
>> such
>> a situation.
>> - Advice on how I might "proove" that interaction design and developer is
>> not the same role if this ever gets to court.  My employer may argued that
>> interaction design is just the upfront part of coding so it is a realistic
>> job change.
>>
>> thanks,
>> Norman
>> 
>> Welcome to the Interaction Design Association (IxDA)!
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> 
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Re: [IxDA Discuss] Design Books

2008-10-06 Thread Tim Wright
There's also the non-designers design book. It's a very good introduction
for people who want to know a little about design.

Tim

On Sat, Oct 4, 2008 at 10:46 PM, Rahul Saini <[EMAIL PROTECTED]> wrote:

> One book I think is an amazing guide to visual awareness is "The art
> of looking sideways" by Alan Fletcher -
> http://www.amazon.com/Art-Looking-Sideways-Alan-Fletcher/dp/0714834491
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=33808
>
>
> 
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Re: [IxDA Discuss] Ideas for acitivities for users at our annual conference.

2008-10-06 Thread Tim Wright
Give them printouts of each screen, a pair of scissors, several blank pieces
of paper, and some sellotape.

Then ask them to design version 2

:)

On Fri, Oct 3, 2008 at 6:57 AM, Benjamin Ho <[EMAIL PROTECTED]> wrote:

> Hi All,
>
> We're having our annual user conference very soon and we're looking to have
> an interactive component to our presentation at the end where our users are
> asked to do something.
>
> As for that certain something, we're not sure yet what to do.
>
> We had thought of a design workshop but thought that wouldn't be too useful
> to have 20 some odd people argue about the merits of the design - it's
> better left to testing.
>
> So I'm coming to you fine folks for ideas.  What kind of activity we can
> offer our users that make it entertaining and engaging?
>
> Any help is appreciated.
>
> Ben
>
>
>
>
>
> 
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[IxDA Discuss] Job: Lead Information Architect, Sun Microsystems, any US Sun location, FT

2008-10-02 Thread Tim Caynes

Sun Microsystems is looking for a Lead Information Architect to join its 
Customer Experience team. Principal focus is on Sun's external web site 
including sun.com, but, having worked with previous lead IAs at Sun, I can 
vouch for the extremely wide range of skills required in order to successfully 
do this job.
It's targeted at HCI, Interaction Design and Experience Design professionals 
with at least 7 years experience, but ultimately, you'll be the pivot point 
around which most of the web site activity occurs, so communication and 
facilitation skills are crucial.

The full job description can be found on Sun's employment pages on sun.com:
URL: http://www.sun.com/corp_emp/search.cgi?keyword=561151&jpp=50
Req: 561151

Either apply online or contact me to have a conversation about the role. This 
is a great job for a high-motivated individual, plus, you get to work with 
people like me. I can't see how it could get any better...

Tim Caynes
Customer Experience
Sun Microsystems


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Re: [IxDA Discuss] Research on opening links in new windows?

2008-09-29 Thread Tim Wright
From a personal level, I really dislike sites that open links in new
windows. Like I'll try to avoid that site in future. My rationale is that if
I want a link to open in a new window then I'll middle click! (or ctrl click
:)

The only research I've found about this is Jakob Neilson's site (useit.com).
However, you'll have to use google to find the pages - I can never navigate
around it :)

Tim

On Sun, Sep 28, 2008 at 1:18 PM, Jonathan Abbett <[EMAIL PROTECTED]>wrote:

> If it's any consolation, the technology itself offers some guidance--
>
>  * Strict XHTML does not support the "target" attribute in an anchor tag
>  * W3C accessibility guidelines instruct not to launch a new window
> "without informing the user"
>   http://www.w3.org/TR/WAI-WEBCONTENT-TECHS/#tech-avoid-pop-ups
>
> I'm generally hesitant to let the lowest common denominator (i.e.
> text-based browsers) dictate how I implement a web site, but hewing to
> the standard might be wise.  Looking forward to some hard evidence ;)
>
> -Jonathan
>
>
> On Sat, Sep 27, 2008 at 5:49 PM, Robert Hoekman Jr <[EMAIL PROTECTED]>
> wrote:
> >>
> >> I know the answer is "it depends", because there are certainly going to
> be
> >> exceptions to whatever the general best practice may be, but any actual
> data
> >> from usability research would be better than the articles I've found.
> >>
> >
> > Btw, if the general rule is to open links in the same window, then might
> > blogs be one of the exceptions? Instinctively, it seems wrong to have an
> > external link within a blog post open in the same window. You're
> essentially
> > hijacking your own content—the stuff you want the person to read—with
> > related or supporting content on another site. Yes, that's what the Back
> > button is for, I know, but it seems more logical to collect open windows
> of
> > the external links rather than go back-and-forth.
> >
> > Honestly, it would be a relief to be wrong about this. It would save me a
> > whole lot of hassle adding _blank to HREFs, but I'm concerned about
> whether
> > or not most web users know at least one way to open a link in a new
> window
> > or tab manually, and if only some users know these shortcuts, it feels
> like
> > bouncing them back-and-forth is less effective than new windows.
> >
> > Again, happy to be wrong, so please, argue with me.
> >
> > -r-
> > 
> > Welcome to the Interaction Design Association (IxDA)!
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Re: [IxDA Discuss] To auto-play or not to auto -play video?

2008-09-24 Thread Tim Wright
I totally agree - automatic movie (or sound) playing is quite intrusive most
of the time. I suspect it's OK when the user can predict it will happen
before they click on the link (like internal "related movies" type link on
youtube), but generally I'd avoid it and give users a chance to comprehend
the page layout first.
Tim
On Wed, Sep 24, 2008 at 11:41 AM, Will Evans <[EMAIL PROTECTED]>wrote:

> Hmmm. Here is a test case of one.
>
> I always, guarenteed, leave a site as soon as a video auto-plays without my
> consent. And I never go back.
>
> Why? 90% of the time, I work, surf, write with my headphones on, with the
> music playing. Autoplay overides what I am listening to, usually at a
> volume
> much more than my music, and in somecases have literally cause pain in my
> ears - that is why I will never go to MySpace - ever.
>
> Just sayin.
>
> On Tue, Sep 23, 2008 at 12:50 PM, Randy Harbin <[EMAIL PROTECTED]
> >wrote:
>
> > All.
> > I have a request from the client to auto-play a video on load for a given
> > page. The page contains the video prominently at the top and has
> > significant
> > additional information below. Our internal discussion is that the user
> > needs
> > to take an inventory of the content of the page and would miss the 1st
> part
> > of the video if it auto played. I also suspect that auto play on a page
> > that
> > has additional content is an unexpected action. Conversely I believe if
> the
> > video were the only content on the page it would be OK to auto-play.
> > Opinions, strategy and rationale either way requested.
> >
> > Thanks,
> > Randy
> > 
> > Welcome to the Interaction Design Association (IxDA)!
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> >
>
>
>
> --
> ~ will
>
> "Where you innovate, how you innovate,
> and what you innovate are design problems"
>
>
> -
> Will Evans | User Experience Architect
> tel: +1.617.281.128 | [EMAIL PROTECTED]
> aim: semanticwill | gtalk: wkevans4
> twitter: semanticwill | skype: semanticwill
>
> -
>  
> Welcome to the Interaction Design Association (IxDA)!
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Re: [IxDA Discuss] The New Facebook Redesign: The Beginning of The End?

2008-09-23 Thread Tim Au Yeung

*chuckles*

The confusion doesn't stem from the concept (which is merely another way 
of expressing monopolist behavior) but the usage of the word "absolve".


Unless Google's truly gone off the deep end, I doubt they've been going 
around forgiving companies ("what -- you're part of the dot-com bust? 30 
Hail Mary's and go and sin no more...")


Tim

------
Tim Au Yeung
Manager, Digital Object Repository Technology
Libraries and Cultural Resources
University of Calgary
ytau(at)ucalgary.ca
403.220.8975



Brett Lutchman wrote:

Google has no plans on making an immediate profit off of the companies they
absolve.
They are buying out all major 'virtual domain' property and services.

I have no idea what that actually means. - Jared Spool.

It's very simple. I don't know why you would have 'no idea what that
actually means.'
Google thinks very, very big. They are thinking of 2 things.
1. Mine data from users
2. Slow, steady and sure profit

When Google buys out companies, they'll take a hit (like most wise
companies) if they have to to ensure a steady and sure thing.
Even if it means not making an immediate profit.
'Investment' is the word I'm looking for.


  


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Re: [IxDA Discuss] any websites showing design competition and workshop?

2008-09-23 Thread Tim Wright
Man. I just managed to twice reply to Susheel and neither time to the list.
You shouldn't need a Ph.D. in computer science to use a mailing list! (I
have a Ph.D. in computer science and apparently can't use the list).

Anyway. Enough grumbling. The HCI bibliography might be a starter...

http://www.hcibib.org/

It has a page dedicated to conferences.

Tim

On Tue, Sep 23, 2008 at 8:25 PM, susheel kewaley <[EMAIL PROTECTED]>wrote:

> Hi All,
>
> Would also like to append to what Keyur has asked...are there any
> particular
> websites/ links where one can know about the  *paper submissions/call for
> papers* in *user experience* related conferences?
>
> Susheel.
>
> On Sun, Sep 21, 2008 at 3:31 PM, Keyur Sorathia <[EMAIL PROTECTED]
> >wrote:
>
> > Hi All,
> >
> > Are there any particular websites which describes interaction design
> > competitions and workshops happening in the world?
> >
> > Cheers!!
> >
> > --
> > Keyur Sorathia
> > http://towardsbetterinteraction.wordpress.com/
> > 
> > Welcome to the Interaction Design Association (IxDA)!
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Re: [IxDA Discuss] right hand vertical menus

2008-09-19 Thread Tim Wright
The research I've read seems quite explicit: people don't tend to look at
things on the right :)

(things are sidebars, adds, and other things like that...)

Tim

On Thu, Sep 18, 2008 at 11:11 PM, Chris Wright <
[EMAIL PROTECTED]> wrote:

> do people have any opinions on these?
>
> i know left hand is normal, and i understand its todo with how users scan a
> page... but can a right hand menu work?
>
> anyone have any fews on the pros and cons?
>
>
> Cheers,
>
> Chris
> 
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Re: [IxDA Discuss] Interface Design Sites anyone?

2008-09-19 Thread Tim Wright
There's always the opposite: http://www.webpagesthatsuck.com

Tim

On Fri, Sep 19, 2008 at 3:18 AM, Brett Lutchman <[EMAIL PROTECTED]>wrote:

> Hey gang, does anybody know of any good sites that host best interface
> design images or sites?
> I'm not talking about best sites in general, but a location that
> specifically focuses on interface design.
> I'm already aware of Deviant Art and frequent them often.
> Thanks in advance.
>
> --
> Brett Lutchman
> Web Slinger.
> 
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Re: [IxDA Discuss] Needs-based paginated wizard

2008-09-19 Thread Tim Wright
I'd take that motivation up a level!

User goal: to make a movie about their daughter's 5th birthday and not feel
stupid when doing it :)
Need: upload and edit movies on computer
Technological requirement: lots of RAM, fast and big HD, good graphics card.

Tim

On Fri, Sep 19, 2008 at 4:02 AM, John Gibbard <[EMAIL PROTECTED]
> wrote:

> Ok, so there's a fine line between things like 'needs',
> 'features' and so on. Perhaps motivations & needs is better* ...
> moving away from the coffee analogy let's try IT:
>
> Motivation: "I want to edit movies on my computer"
> Need: High RAM & good graphics card
>
> The point is that the Starbucks tool attempts - not entirely though -
> to question the user's taste and likes/dislikes as opposed to
> requiring the user to flick through facets such as geographical
> origin, roast type etc.
>
> Bryan's Camcorder tool does a similar thing but feels a bit more
> 'facety' as it refines the amount of products meeting that
> criteria. It still asks 'natural' customer-orientated questions
> though.
>
> Keep the examples coming ...
>
> John
>
>
> * (I am seriously at pains to avoid another semantic debate, I think
> those of us subscribed to the IAI list this week are a little
> definition-weary...)
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=33112
>
>
> 
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Re: [IxDA Discuss] Drop-down menus disadvantages?

2008-09-18 Thread Tim Wright
bloody mailing list :)

On Fri, Sep 19, 2008 at 7:02 AM, Tim Wright <[EMAIL PROTECTED]>wrote:

>
> If you have time and budget, I'd reccommend doing a comparitive test.
> Design both and get users to use both.
>
> It's your choice to get each user to use both (within user test) or have
> seperate users (between users test). Each has different advantages/problems:
>
> 1. between users tests means that different users use different interfaces
> so you'll need at least twice as many users and need to control more
> rigorously for user differences.
>
> 2. within users tests means that you'll need to control for learning
> effects - users will tend to perform the second task faster! You can control
> for this by using different tasks or randomising the order of the
> interfaces.
>
> Hope that helps!
>
> Tim
>
>
> On Fri, Sep 19, 2008 at 12:18 AM, Maritn Petrov <[EMAIL PROTECTED]>wrote:
>
>> Thank you everybody for your suggestions. We will make use of them in
>> our discussions with our colleagues.
>>
>> Meanwhile, we are thinking of what kind of usability test might point
>> the problems of using drop-downs for
>>
>> navigation.
>>
>> We guess we shouldn't concentrate much on statistics, such as number
>> of clicks and time taken to complete a task.
>>
>> We can predict most users will have similar success rates, navigating
>> with or without drop-downs, since all
>>
>> necessary links will be provided in the content area.
>>
>> Would you suggest how to approach a usability test trying to
>> highlight problems with drop-downs?
>>
>> Martin
>>
>>
>> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
>> Posted from the new ixda.org
>> http://www.ixda.org/discuss?post=32933
>>
>>
>> 
>> Welcome to the Interaction Design Association (IxDA)!
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>>
>
>
>
> --
> Kei te kōrero tiki au. Kei te kōrero tiki koe. Ka kōrero tiki tāua. Kōrero
> ai tiki tāua.
>



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Re: [IxDA Discuss] Volunteer! IxDA Local Groups needs you!

2008-09-10 Thread Tim Wright
Hi everyone,

I don't know if anyone here is in Wellington, New Zealand, but we have a
fortnightly lunch where we talk about all aspects of usability - including
interaction design. If you're interested in coming, sign up to our mailing
list:

http://groups.google.co.nz/group/wellington-usability-lunch

Its a bring your own lunch, very informal type thing.

Tim

On Thu, Sep 11, 2008 at 5:35 AM, David Shaw <[EMAIL PROTECTED]> wrote:

> Shaun,
>
> It's not too terribly far, but Portland has a semi-active group (and I
> think
> Seattle does too).  I can give you contact info offline if you wish.
>
> Cheers!
> David
>
> On Wed, Sep 10, 2008 at 10:13 AM, Shaun Bergmann <[EMAIL PROTECTED]
> >wrote:
>
> > I'd love to get something going here in Vancouver, BC as well.
> > We're lucky enough to be holding the Interaction09 coming up in Feb, but
> > I'm
> > sure we've got enough people here in this busy hub to arrange some
> monthly
> > or bimonthly get togethers.  There are plenty of venues that would be
> > receptive to the idea.
> >
> > On Tue, Sep 9, 2008 at 11:30 PM, Sunandini Basu <[EMAIL PROTECTED]
> > >wrote:
> >
> > > Hi
> > > Anyone in this list from Malmö, Sweden? it would be great to have a
> IxDA
> > > Local Group here!
> > > Best,
> > > Soo
> > > PS: Please mail me and do not spam the group!
> > >
> > > On Tue, Sep 9, 2008 at 10:11 PM, IxDA Local Groups <
> [EMAIL PROTECTED]
> > > >wrote:
> > >
> > > > Did you know that IxDA has over FIFTY IxDA Local Groups around the
> > > > world?  IxDA St. Petersburg (Russia)... to IxDA Belo Horizonte
> > > > (Brazil)... to IxDA Columbus (Ohio), word is spreading and people are
> > > > gathering to bring IxD topics to life within their communities of
> > > > practice.
> > > >
> > > > Check out our growing list here:  www.ixda.org/local.php
> > > >
> > > > There are many ways for you to be involved with IxDA Local Groups
> > > > outside of this list!
> > > >
> > > > 1.  Attend a local event in an area near you
> > > > Check out the list of local groups and contact them directly. Even
> > > > better, raise your hand and volunteer to help out. You can help your
> > > > Local Group thrive!
> > > >
> > > > 2.  Start a local group in your area
> > > > If you don't see your area listed, contact localgroups(at)ixda.organd
> > > > we'll let you know if something is already starting or if you should
> > > > take the lead and get a group going.  Big or small, Local Groups take
> > > > many different shapes. Start one!
> > > >
> > > > 3.  Help IxDA Local Groups at a global level
> > > > Want to be involved in supporting Local Groups around the world? In
> > > > order to keep this great momentum going, we're in need of a few good
> > > > men and women to:
> > > >
> > > > - help create support materials for our local groups
> > > > - start gathering best practices that new groups can learn from
> > > > - manage day-to-day local group requests
> > > > - reach out to groups that are just starting up and need a boost of
> > > > inspiration
> > > > - encourage participants to join or start Local Groups at
> Interaction09
> > > > - write occasional local group spotlights to demonstrate how Local
> > > > Groups are working in different locations
> > > >
> > > > It's a passionate group of people to work with, and a great way to
> get
> > > > to know fellow IxDAers from around the world.  Please contact Janna
> at
> > > > localgroups(at)ixda.org if you're interested.
> > > >
> > > > Janna DeVylder
> > > > Director, IxDA Local Groups
> > > > 
> > > > Welcome to the Interaction Design Association (IxDA)!
> > > > To post to this list ... [EMAIL PROTECTED]
> > > > Unsubscribe  http://www.ixda.org/unsubscribe
> > > > List Guidelines  http://www.ixda.org/guidelines
> > > > List Help .. http://www.ixda.org/help
> > > >
> > >
> > >
> > >
> > > --
> > > "The details are not the details. They make the design' - Charles Eames
> > >
> > >
> >
> 

Re: [IxDA Discuss] Behavioral patterns of an online gamer: references/experiences share needed

2008-07-15 Thread Tim
Hi Manish,

I'm not sure exactly what you're after but you might find some
usefult stuff here:

http://www.nickyee.com/daedalus/

Tim


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=31281



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Re: [IxDA Discuss] Visualizing Connections on Social Networks

2008-07-14 Thread Tim Lynch
There is a Facebook app called Nexus (http://nexus.ludios.net/) that
creates a "graph" of your network.  The demo shows a bit more:

http://nexus.ludios.net/view/demo/

I've installed it on my Facebook profile, but find it has limited
value...in that it seems to be just an interesting view of your
network.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=31286



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Re: [IxDA Discuss] "Confirm password" field - Superfluous?

2008-07-11 Thread Tim
Hi Stephen,

I definitely vote for keeping the confirm password box.

Especially if you are keen on lessening the load on your internal
help desk for password resets. If you're allowing users to create
blind-typed passwords then the rate of mis-typed passwords (without
the user even realising they've mistyped) must increase.

Unless you're going to allow this mac-style radio option suggested
above which will allow them to see what they type.

I'd be fascinated to find out if you reduced help desk calls without
the confirmation.

Tim


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=31190



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Re: [IxDA Discuss] Will's worst site

2008-06-28 Thread Tim Barkow

But it has energy-saving mode! :)  (leave the page up for 15-30 seconds)

Funny thing is, the page sets a locale cookie, which (correctly) IDs  
me as being in the US. They're just not using it for some reason?





On Jun 28, 2008, at 3:42 AM, Alexander Baxevanis wrote:


I'm curious how many people will actually land on this page.

I'd think that lots of people nowadays would just type 'bmw' on
Google, and from the UK version of Google this leads me to the UK
version of the BMW website. And if you're looking for a specific car
and you type something like 'bmw x5' you will land on the main page
for that car.

IP-based geolocation is great when it works, and crap when it doesn't,
i.e. for those who access the net through some corporate firewall
which is located in a different country. When I was working for
Motorola in the UK, I was regularly getting redirected through some
proxy in Germany (!) and I got various websites thinking I'm German. I
friend of mine working for Nokia in the UK regularly gets Finnish
versions of websites, for the same reason.

Of course, that doesn't mean you can't tweak this page a bit to allow
for easier country selection. I particularly like what SonyEricsson
has done at:

http://www.sonyericsson.com/cws

Cheers,
Alex

On Sat, Jun 28, 2008 at 2:38 AM, Will Evans  
<[EMAIL PROTECTED]> wrote:

worst site for tonight: bmw.com -- please.

someone introduce them to the idea of ip snipping.worst site for  
tonight:

bmw.com -- please.
--

You can do it!

~ will

"Where you innovate, how you innovate,
and what you innovate are design problems"

- 


Will Evans | User Experience Architect
tel +1.617.281.1281 | [EMAIL PROTECTED]
twitter: https://twitter.com/semanticwill
- 



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Re: [IxDA Discuss] IxD Podcasts...sugestions?

2008-06-15 Thread Tim Lynch
A few that I listen to that I didn't see mentioned above:

IT Conversations (a wide array of topics, some IxDA-related, some
interestingly tangentially related):
http://itc.conversationsnetwork.org/

BoagWorld (more general, but some good related topics & interviews):
http://www.boagworld.com/podcast/

IA Consultants:
http://www.iaconsultants.ca/

Namahn Interviews:
http://www.namahn.com/interviews

ReadWriteTalk (more product/app focused, but some interesting and
relevant ideas):
http://readwritetalk.com/

Web Directions North:
http://www.webdirections.org/




. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=30236



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Re: [IxDA Discuss] From Personal Computers to Personal Information Environments: Apple's "MobileMe"?

2008-06-10 Thread Tim Ostler
It's interesting to compare the MobileMe idea (and groupware as a whole)
with the Customer Experience Management idea where (in theory) you can
interact with a company via any channel, online or offline, and you can be
confident that your profile and account details will be equally editable and
synchronised.

I know the cloud is a long-standing metaphor for the network but I still
find it beautiful and liberating that we can decouple the sum total of our
digital relationships with the rest of society and manage them anywhere we
like using any available device.

On Tue, Jun 10, 2008 at 12:05 AM, Robert Hoekman Jr <[EMAIL PROTECTED]> wrote:

> >
> > I personally think one of the most interesting services introduced in
> > the keynote was the new .mac, now called "MobileMe"
> > (http://www.apple.com/mobileme/)
>
>
> If MobileMe had been offered as a free service, it would have been the most
> important announcement of the day. It not only offers a beautiful
> alternative to Google Apps and MS Office, it does for all of your
> day-to-day
> applications what IMAP does for email. Personally, I would switch to it in
> a
> heartbeat — if it had been free. With a subscription fee attached, I'm not
> so sure.
>
> Regardless, the 3G buzz will wear off, but MobileMe (a free version anyway)
> has the potential of being remarkable for a long time to come.
>
> -r-
> 
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-- 
Tim Ostler

E [EMAIL PROTECTED]
W www.cogarch.com
W www.satnaverrors.com

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Re: [IxDA Discuss] iRise sues Axure for "patent infringement"

2008-06-06 Thread Tim Ostler
On Fri, Jun 6, 2008 at 5:20 PM, Vishal Iyer <[EMAIL PROTECTED]> wrote:

> Thats a great question.
>
> >From the iRise website (http://www.irise.com/patent/):
> "The invention covered by this patent is the use of a graphical,
> drag-and-drop interface to allow non-technical users to define functionally
> rich simulations – without resorting to software code to generate them. "
>

Reminds me of something ...

Oh yes:

<http://en.wikipedia.org/wiki/Pinball_Construction_Set>

1983: Is that prior enough?

Not sure how drag&droppable it was but I remember being bowled over when
this came out because of the idea you could just drop things around into
place and they would operate as real functional objects as part of an
interactive "functionally rich simulation"...

-- 
Tim Ostler

W www.cogarch.com
W www.satnaverrors.com

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Re: [IxDA Discuss] unsophisticated users

2008-06-03 Thread Tim Goldsmith
I have used 'novice'

--- On Tue, 6/3/08, Katie Albers <[EMAIL PROTECTED]> wrote:

From: Katie Albers <[EMAIL PROTECTED]>
Subject: Re: [IxDA Discuss] unsophisticated users
To: "Alla Zollers" <[EMAIL PROTECTED]>, [EMAIL PROTECTED]
Date: Tuesday, June 3, 2008, 4:03 PM

Naive? It's used fairly often in a variety of contexts to describe 
any group of people who are unacquainted with the basics of whatever 
you are discussing.

At 11:15 AM -0700 6/3/08, Alla Zollers wrote:
>Hi Everyone --
>
>I am having a bit of a terminology problem within my company. Most of the
>product people and developers like to refer to our users as
>"unsophisticated" (a euphemism for dumb). My understanding of the
majority
>of our users is that they are generally of a lower socio-economic level and
>so don't have regular access or extensive experience online.
>
>I mentioned this to the director of product and he asked me to come up with
>a different terminology for our segment of users, as we wish to expand to
>the more affluent and internet savvy segment.
>
>I am not sure what would be a good terminology for our
"unsophisticated"
>users? Do you think personas would help in this situation?
>
>Thank you!
>
>Sincerely,
>Alla

-- 


Katie Albers
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Re: [IxDA Discuss] Terminology issues

2008-05-28 Thread tim
The asian languages typically have a standard way to represent their
words in a latin alphabet.  In Japanese, it's called romaji; In
Mandarin, it's pinyin.  I imagine something similar exists for
Korean as well.

I don't think you can really say those romanizations are 'french'
or 'english'.  They are still in their original language, just
represented with the latin alphabet.

--
Tim




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Re: [IxDA Discuss] Portal Best Practices

2008-05-28 Thread Tim Ostler
Joe Lamantia contributed a very interesting paper on the subject at the IA
Summit this year. You can see his slideshow here:

<http://www.slideshare.net/moJoe/effective-ia-portals-2-slideshare-short>

On Wed, May 28, 2008 at 4:40 PM, Catriona Lohan-Conway <[EMAIL PROTECTED]>
wrote:

> Does anyone have any good insights to share on Portal Development and Best
> Practices?
>
>
Tim Ostler
London

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Re: [IxDA Discuss] Omnigraffle IA stencils

2008-05-20 Thread Tim Ostler
The stencils have all been reorganised but they are all still there. You can
now also set Favorites. If there are any stencils you added to the old
version you can easily re-import them.

On Tue, May 20, 2008 at 2:51 PM, Vishal Iyer <[EMAIL PROTECTED]> wrote:

> I just upgraded to v5. Did they just take off the GUI stencils from the
> default list? Why??
>
> --
> -Vishal
> http://www.vishaliyer.com
>


-- 
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London

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Re: [IxDA Discuss] Omnigraffle IA stencils

2008-05-16 Thread Tim Ostler
Graffletopia certainly, but also the good people at the Yahoo Design Pattern
Library have now released an excellent co-ordinated set of UI stencils
(Visio Photoshop and Illustrator too).
http://developer.yahoo.com/ypatterns/

At the IA Summit I and all the people in the UI Patterns workshop were all
treated to USB keys containing the entire set of Yahoo pattern stencils and
CSS code snippets. It's a very polished set.

-- 
Tim Ostler

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Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-13 Thread Tim Ostler
1. Above all it is social. Working amongst fellow workers all talking to
their computers would be like working in a call centre - only without the
scope for eavesdropping on something interesting..
2. It creates more cognitive load for both human and computer:
- for the human, to verbalise what you want something on screen to do and
then say it, then confirm that it has worked;
- for the computer, to interpret the sound it detects and convert that into
interface instructions

I am not surprised that voice recognition is more widely used for dictation
than for commands, as that is a situation where it can offer real
productivity benefits. Even here, some people just prefer to express
themselves with a keyboard; personally I never got used to using a
dictaphone or dictating to a secretary (remember them?) .

>
> --
Tim Ostler
London

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Re: [IxDA Discuss] Points and Rewards in a Social Networking Site

2008-05-12 Thread Tim
OK First...

@ Jared M. Spool It's not exactly like
http://www.iminlikewithyou.com in that its primary purpose is a
support group for specifically women. The idea is to give them
incentives for interacting with each other, but it is not a site that
they will be logging onto to primarily do this.

@ Will Evans Again, since for my site the demographic is women
who are reaching out to each other, there may not be as much of that.
But it is an interesting thing to note. What does your site offer in
exchange for the points?

@ Konrad Arazny I really like experts-exchange, its a great idea
to have people ask questions, then reward points based on the best
answers. However I can't use the points towards the membership. So I
need a better rewarding system.

Thanks everyone, keep the help coming! :)


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Re: [IxDA Discuss] tools and langages to model the interaction of a game.

2008-04-02 Thread Tim Makoid
You should definitely check out the research that Bungie and Microsoft
did for Halo 3, where they used one of the most advanced testing labs
ever created to get as much information on every aspect of the game
they could. They monitored users facial expressions during play, they
monitored how long it took for users to complete tasks, they spoke
with users on set intervals to find out reactions, and they even used
a custom built program that mapped out where users where located in
the game map at different time intervals to see if they were
proceeding in the virtual world as hoped. When large groups of users
would cluster in areas that were not in the right direction, they
would put hints on the map to move them in the right direction.

Bungie's goal is to try and "divine the golden mean of fun" which
is basically the well known concept of flow. Games should be easy
enough at first so that the user is not frustrated and can learn
easily to have a fun state of flow. The trick is to then make the
game very gradually become harder so that as the persons level of
expertise increases, so does the difficulty. The "golden mean of
fun" refers to keeping the user in between boredom and frustration,
at the perfect center.

Another interesting thing they find is that the most common problem
users have with video games is starting over from a save point after
a long journey. Users commonly reported that it was to frustrating in
many games to have to do all the easy, but time consuming, stuff every
time a boss or a hard group of enemies, kills you. In the Halo series,
the game designers have made it priority that any time you encounter a
large battle with a boss or group of enemies, the save points should
be just before and just after, so beating it once allows you to
continue, and dying means only that your restarting the battle.
Battles are also kept short, it is the difficulty that changes.

Theres alot of interesting information there, and I am only skimming
the surface. Unfortunately, we do not all have Microsoft's budget
and the best usability labs in the world, but alot of their findings
can help us all in design.

Heres the link:
http://www.wired.com/gaming/virtualworlds/magazine/15-09/ff_halo

Tim Makoid


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Re: [IxDA Discuss] REQUEST: Stats on Mac IE 5 ...

2008-03-31 Thread Tim Au Yeung
Based on 63,000+ visits and 1,500,000+ page views over the past three 
months for one of our sites, we running into 0.44% IE on Mac usage -- 
that's against an audience where you might be concerned about those things.

Tim
----
Tim Au Yeung
University of Calgary


Zack Frazier wrote:
> Perhaps a bit off topic, but ...
>
> I was hoping a few of you might have (or wouldn't mind asking around  
> to get some) stats on visitors using IE 5 on the Mac. As a percentage  
> of users, I expect it to be small but I have no hard numbers.
>
> Any help is appreciated. Thanks.
>
> Zack Frazier
>
>   


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Re: [IxDA Discuss] REQUEST: Stats on Mac IE 5 ...

2008-03-31 Thread Tim Barkow
I just checked google analytics for one of my sites that's been  
getting a lot of mainstream traffic. In the past two months, we've  
received more than 189,000 visits. I don't see IE 5/ Mac, although I  
do see 4 visits from an unspecified IE.

Also, IE/Windows is about 45% of total visitors.



On Mar 31, 2008, at 8:40 AM, Zack Frazier wrote:
> Perhaps a bit off topic, but ...
>
> I was hoping a few of you might have (or wouldn't mind asking around
> to get some) stats on visitors using IE 5 on the Mac. As a percentage
> of users, I expect it to be small but I have no hard numbers.
>
> Any help is appreciated. Thanks.
>
> Zack Frazier
> --
> Senior Developer
> VSA Partners, Inc.
> 1347 South State Street
> Chicago, Illinois 60605
> http://www.vsapartners.com
>
>
>
>
>
> 
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Re: [IxDA Discuss] Fighting trolls

2008-03-27 Thread Tim Lynch
On Wed, Mar 26, 2008 at 6:33 PM,  <[EMAIL PROTECTED]> wrote:

> For #3... How do we force new users to search for answers before
> creating a duplicate thread on issues that has been addressed already?

 An interesting method implemented by Metafilter (mentioned previous
in regards to their banhammering) is to force a post preview prior to
submission.

In this process (assuming I haven't used the site's standard "search"
options), I type up my post but can only preview it (versus
immediately posting it live). This preview does some sort of check for
similar or previous posts (in Metafilter's case, this check is done by
looking at the URL in the post...but I imagine this check could be
altered to other types of site-relevant content)...if a duplicate
prior post is found, it is displayed with a message along the lines of
"It looks like someone has already posted about topic X..." and some
notes about not duplicating posts or checking to see if your post is
taking a new/unique look at a similar topic.

Granted, at this step, you could ignore the duplicate warning and post
anyways...but I always thought this was a fairly helpful way to help
avoid duplication of ideas.

But I also tend to agree that there should be no "penalty" levied
against new user who inquire about previously-discussed topics...maybe
there could be some sort of "rewards" system set up for answering
questions (like an ebay feedback concept) with no regard to the amount
of time things have been discussed?

- Tim
-- 
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http://clampants.tumblr.com/
http://www.flickr.com/photos/clampants/

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Re: [IxDA Discuss] can you please discuss the effect of the US recession

2008-03-25 Thread Tim Lynch
On Tue, Mar 25, 2008 at 11:04 AM, Raminder Oberoi <[EMAIL PROTECTED]>
wrote:

> Report: Despite Economy, Web Will Grow in '08
>
> http://www.mediaweek.com/mw/news/recent_display.jsp?vnu_content_id=1003727162


I can't speak directly to the impact the current economic "situation" is
having on the contractors, but in the Boston area reports are that the
general IT industry is doing ok (in terms of jobs and hiring):

What Recession? Region's IT Economy is Booming (3/13/08)
http://www.xconomy.com/2008/03/13/what-recession-regions-it-economy-is-booming/

Talent Wars: How Boston-Area IT Companies Are Dealing With A Severe Staffing
Crunch (12/5/07)
http://www.xconomy.com/2007/12/05/talent-wars-how-boston-area-it-companies-are-dealing-with-a-severe-staffing-crunch/

- Tim

-- 
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Re: [IxDA Discuss] Examples of web-based drag and drop functionality

2008-03-19 Thread Tim Lynch
On Wed, Mar 19, 2008 at 12:04 PM, Fine, David <[EMAIL PROTECTED]> wrote:

> I'm looking for public internet based websites (not fat client) that
> feature drag and drop functionality.  Anybody have any favorite examples
> to share?
>

Similar to iGoogle, there's Netvibes (my start page of choice -
http://www.netvibes.com )...which has some nice drag-and-drop functionality
(dragging widgets and panels, dragging items to new tabs, etc).  Probably
very similar to iGoogle.

Also, there is the classic example of the Netflix queue (
http://www.netflix.com/Queue - if you have an account)...which allows you to
reorder things nicely (though I've noticed performance issues recently with
a large queue).

 - Tim



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Re: [IxDA Discuss] Tim Wong from frog design articulates what it means to be an designer

2008-02-18 Thread Tim Wong
My apologies, for the what seems to be the wrong choice of words. To
me, 'intellectuals' are equivocal to those who think about their
designs to the extent that they can conceptualize, rather than latch
onto trends.

Re-reading what I wrote roughly 9 years ago, I can see validity as
well as the 'youthfulness' of my thoughts.

At the time, I had just gotten out of college and was learning that
to survive and to grow as a designer, to strive to be at your best,
wasn't about following the rules nor the visual 'wow' factor that
inspires many students, but the thinking behind that 'wow' factor.

I was learning that real-world design values, were much different
than those which I, and many of my colleagues at school had thought
them to be.


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Re: [IxDA Discuss] Does eye-tracking carry any real meaning?

2007-11-22 Thread Tim
It is indeed fascinating to read the comments to the original article
- but I don't think you need to concern yourself with them too much:

"Thanks for the tips and advice...I hardly ever take into
consideration the audience%u2019s tendencies."

...


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Re: [IxDA Discuss] Users ability with slider controls

2007-11-02 Thread Tim Minor
I dug about a bit after posting and came across Kayak and some other
sites. A few of them seem to have implemented sliders fairly
successfully and I agree that Kayak's tools feel pretty useful.

Yahoo is also experimenting with them in their new Mindset search
tool (http://mindset.research.yahoo.com/) and ShopSmart
(http://shopping.yahoo.com/smartsort/) and Amazon with their Diamond
Search tool (mentioned by Robert H above).

I'm not yet convinced that Mindset makes much sense - how do I know
where in the scale between 'shopping' and 'research' I need to
be? I guess the results are going to be key as always.

But in most of these cases the job of the slider is pretty advanced.
All I'm asking users to do is rate a product between one and ten
which I _hope_ is a much simpler task. (I'm reassured by Barbara's
findings that sliders were easily set.) The sliders I'm proposing
make up a significant portion of the page so hopefully they'll be
seen.

As well as having numbers on a graduated scale, I'm planning on
presenting the user with an updating number representing their vote.
I think this a requirement. Is there anything else that you consider
a must-have?

I just have a feeling that it's more satisfactory to use a slider
than poke about at radio controls or drop-downs.

Many thanks for comments so far!


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[IxDA Discuss] Users ability with slider controls

2007-11-01 Thread Tim
Hello,

I wonder, does anyone know of / carried out / read any research into users'
familiarity and ability with slider controls?

This sort of thing for example:
http://wiki.script.aculo.us/scriptaculous/show/SliderDemo (although I don't
particularly like their implementation of them).

My feeling is, as long as it looks a lot like a slider and that the control
affords horizontal movement there enough real, physical sliders in the world
that people would have an understanding of how they work?

They feature in the Energy Saver in System Preferences in OS X for example
so guess at least a few people know how they work...

I'm trying to put together a rating tool, users rate a product on a scale of
1 to 10, and it seems to me that a slider fits the bill perfectly.

Clearly there needs to be graceful degradation for clients without
javascript but aside from that, does anyone have any comments?

Thanks in advance,
Tim

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