Hi...
This is regarding the Web Service Implementation with REMEDY
ARSystems7.0.
I am using Apache Axis as the framework to implement my web services
client. The web services server has been configured through the Remedy
ARSystems7.0.
I get the following error messages when I attempt to run
I use Abydos Analyzer from Abydos workflow (www.abydos-workflow.com).
It is a potent tool for analyzing the workflow in graphic and easy-to-
understand way. This tool help me a lot in customizing application
developed by another people...
Dave Headley wrote:
Hi All,It's been a while since I was
Abdul,
- Compare the sequence of XML elements of Remedy WSDL with your
WSDL used in java code. If the sequence is different then you will get
same error.
- Another reason can be if some extra required fields are
available either in Remedy WSDL or in WSDL consumed by java
Hi Dave
For a free documentation tool, look at ARInside (http://system.devdor.net/)
which produces copious amounts of html documentation.
Regards
David Sanders
Remedy Solution Architect
Enterprise Service Suite @ Work
==
ARS List Award Winner 2005
Best 3rd party
Hello,
I have defined a mailbox. I also have defined an email template with a name
and an html page to be shown. and in mailbox configuration form/ Advanced
configuration/Default template I have specified the template name from the
list. (this is the only mailbox I have defined)
I defined a
Hi Roseta,
If I remember correctly, there's a separate email engine cache so when
you upload a template, it won't show up right away, wait for 20-30
minutes and then templates with start showing up. I forgot where this
cache is and how to clear it but it will show up if you test it again.
Thank
Yes If I open the worklog with the client the correct time is displayed
if I open the same ticket with the web the time is 12:00AM in the worklog.
John Atherly
American Power Conversion
[EMAIL PROTECTED]
401-789-5735 Ext. 2120
1-800-788-2208 Ext. 2120
Joe D'Souza [EMAIL PROTECTED]
Sent by:
Listers:
Is there a way to check for tickets with more than a certain number of
characters in one of the fields.
I'm wondering if you can do this using the _ wildcard?
Thanks!
___
UNSUBSCRIBE or access ARSlist
You could do it with 2 active links and a display only integer field.
Active link 1: Set display only integer field to value LENGTH(field in
question)
Active link 2: Check if the integer field value you're interested in
From: Action Request System
OK, after comparing the def files I've found that my production server
does have duplicate listings for the ID's I receive the errors (listed
below). The entry below if from the source def file. Why would there be
duplicate entries for those indexes? I've never had a problem like this
before, so I
I second this recommendation
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of David Sanders
Sent: Tuesday, June 12, 2007 3:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: Workflow Explorer
**
Hi Dave
For a free documentation tool, look at
Is sync search databse useful with ITSM 7? Is it possible to run sync
with that amount of forms and workflow?
.--
Jarl
On 6/12/07, Rick Cook [EMAIL PROTECTED] wrote:
**
I just use the sync search database. It's as useful as Remedy Developer
Plus, and a heckuva lot cheaper.
Rick
I have the full ITSM 7 and it worked for me.
-Original Message-
From: Jarl Grøneng [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Tue, 12 Jun 2007 9:10 am
Subject: Re: Workflow Explorer
Is sync search databse useful with ITSM 7? Is it possible to run sync
with that amount of forms
Hi All,
The problem that I am facing is that if users open an Incident Ticket
from the User Tool, all dates are shown in their local time. But, if the
same ticket is opened from the Web Portal, the dates shown are according
to the time zone set in the Remedy Server. The time zones of AR
I understand that Remedy kicked off the sync database function on an ITSM 7.X
system prior to releasing the Application Suite last year. They are still
waiting for it to complete :) Doug
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
This sounds like a timezone issue. Check your User Preference records and
the timezone of your MidTier as possible culprits.
On 6/11/07, Joe D'Souza [EMAIL PROTECTED] wrote:
**
Do you mean the same entry that appears incorrect using the Mid-Tier
interface shows correct timestamp on the
Please join us for the June 2007 OC.LA.RUG Meeting.
The meeting will be held at: Kawasaki Motors Corp., U.S.A.
9950 Jeronimo Road Irvine, Ca. 92618
The meeting time is 11:30 AM to 4:00 PM.
Agenda is as follows:
Lunch will be 11:30 - 12:15
You might want to mention the actual date.
On 6/12/07, Jeff Lockemy (Serco North America) [EMAIL PROTECTED] wrote:
**
Please join us for the June 2007 OC.LA.RUG Meeting.
The meeting will be held at: Kawasaki Motors Corp., U.S.A.
9950 Jeronimo Road Irvine, Ca. 92618
The meeting time is 11:30
Hello list,
Sorry for bugging you again but this is very urgent for me and any help
would be highly appreciated.
Thank you,
Neel Gautam
From: Gautam, Neel
Sent: Monday, June 11, 2007 1:56 PM
To: 'arslist@ARSLIST.ORG'
Subject: Archive email records from 'AR System Email
I exported the def from the production server (where I am getting the
duplicate indexes) then turned around and re-imported back into the same
server. I received the same errors about the duplicate indexes, but it
appears to have cleaned them up. I exported again and the duplicate
entries are now
Please join us for the June 2007 OC.LA.RUG Meeting.
The meeting will be held at: Kawasaki Motors Corp., U.S.A.
9950 Jeronimo Road Irvine, Ca. 92618
The meeting time is 11:30 AM to 4:00 PM on June 21, 2007
Agenda is as follows:
Lunch will be 11:30
That's not good.. I guess I will have to ask one of our customers who is on
patch 20 for a while to check theirs.. They do not use the mid-tier as much
as the native user client so I guess they haven't noticed it as yet...
Thanks for the info..
Joe
-Original Message-
From: Action
Since you are on version 7 review the new Audit feature before you make a final
decision.
-Original Message-
From: Neel Guatam [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Tue, 12 Jun 2007 10:27 am
Subject: FW: Archive email records from 'AR System Email Messages' to a new
staging
Listers,
Can I get input (pros/cons) on the above and whether it can be used with
homegrown apps.? We are looking for a discovery tool and were wondering
if this can be used without using Remedys OOB suite. Any and all input
is appreciated.
ARS 6.3 patch 20
Oracle 9.2
AIX 5.2
Thanks,
Lynn
Andy,
I don't really have a good answer for that.. except that it appears to be
some sort of a software bug... I'd suggest you send your def file with your
finding to Remedy Support and report your findings.. They might be
interested to investigate it further with you..
Meanwhile just out of
Hello listers,
I had added a field with some ID. Then I deleted the field not knowing
that even deleting the filed and saving the changes won't let me add the
field with the same ID! I have to have the same ID as I am pushing
fields on this form based on matching ids. How can I completely
Does anyone know how to sort a string of numbers that exist in a character
field? For example:
010 007 004 030 029
I would want this to sort as:
004 007 010 029 030
Thanks!
Carol
ARS 7.0.1 patch 2
SQL 2000
This message and any attachments are intended only for the use of the addressee
It depends. If you're using the CMDB, then it might be worth looking
into. If you're not using the CMDB, I wouldn't even consider the BMC
Discovery Suite.
Additionally, I would look into other vendors that your company may
already use and see if they have an interface. If you're running SMS,
Hi Neel
If the form that you've deleted the field from has more than one view the
field may still appear in a view from which you have not deleted it.
If there is only a single view be sure to close the form after having
deleted the field holding the ID you still need to use. The system can be
Yeah, make sure you've saved the form first. Then add the new field,
(copying the field ID) and you should be good to go.
On 6/12/07, Melanie Snayer [EMAIL PROTECTED] wrote:
** Hi Neel
If the form that you've deleted the field from has more than one view the
field may still appear in a view
Hi Roger,
I'm still a novice so not sure what you meant. How can audit feature be helpful
in archiving situation? Could you please give me more specifics to this?
Thank you,
Neel Gautam.
From: Action Request System discussion list(ARSList)
I'm still on 6.3 but I can tell you the RTF Content is an attachment
located on the Advanced Options tab in the Attachment Alternatives tab
Attachment pool (It's one of the 5 Attachment fields).
Fred
From: Action Request System discussion list(ARSList)
If you're considering a BMC discovery product, I would strongly encourage
you to consider using one of the agent-based ones. The cheaper agentless
one (Foundation Discovery) is having some issues where we're trying to
deploy it. It's not a bad product, but its functionality and flexibility to
It is possible - it can take a few hours, and you have to have a decent
amount of RAM, but it will run. Remember, as always, don't close
Administrator until its done.
I find it quite useful in figuring out what's connected to what.
Rick
-Original Message-
From: Action Request System
Oooo, good reminder. It takes workflow chunks and displays them in a
flow-chart/Visio type format, if I remember correctly. Excellent for
certain types of system documentation.
Rick
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On
Ohh okay does anyone know how much does it (abydos workflow analyser)
cost? It is user-based license or server based?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Tuesday, June 12, 2007 10:12 AM
To:
The new Audit feature can be used to track any changes on a form or the whole
form if needed. The information you need is located in the Form and Application
Objects manual.
-Original Message-
From: Neel Guatam [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Tue, 12 Jun 2007 11:03 am
Any one else get this read receipt?
Dave
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dunn, Eric
Sent: Tuesday, June 12, 2007 9:01 AM
To: arslist@ARSLIST.ORG
Subject: Read: Spam: Re: Checking for tickets with more than XXX
Yup
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David
Sent: Tuesday, June 12, 2007 9:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: Read: Spam: Re: Checking for tickets with more than XXX
character s in a field
Any
Hello Everyone,
Sometimes when I open a form in the User tool I get a message that says:
ARWARN [77] No free floating full text license tokens are available.
Currently accessing the system without full text search capability.
License will upgrade when one is available. : rem1.jmu.edu
We do not
In that case I hope the person that requested the Read receipt gets one
from each of us.
Dave
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
Sent: Tuesday, June 12, 2007 11:41 AM
To: arslist@ARSLIST.ORG
Subject:
Good morning all,
I tried using a archive form on the e-mail messages form (by enabling the
new Archive tab) and for some reason the link was broken between the mail
messages form and the e-mail engine.
I needed to import all mail objects from production to development (where I
tried this
Hi everybody,
We are trying to install webservice in our server. We have ARS 5.1.2 running
in SQL Server 2005 and that seems to be the problem. When we try to run the
installation we receive an error complaining about the sql version. We know
that this mix is not supported but it's working for
Yup.. I guess Eric left a read receipt to be sent automatically to the
sender..
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of L. J. Head
Sent: Tuesday, June 12, 2007 11:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: Read: Spam: Re:
Check your user account on the User Form and make sure that you have
your Full Text License Type set to none. I am guessing it is set to
floating.
Andy L. Mayfield
Sr. System Operation Specialist
Alabama Power Company
Office: 8-226-1805
-Original Message-
From: Action
Andy, You are right! I thot I had set everything to None, but I obviously
didn't.
Thanks,
Dwayne
Original message
Date: Tue, 12 Jun 2007 10:58:37 -0500
From: Mayfield, Andy L. [EMAIL PROTECTED]
Subject: Re: Annoying Full Text License message
To: arslist@ARSLIST.ORG
Check your
I didn't request a read receipt. On an afterthought, I probably could
have worded the subject better. I'm guessing it went into his spam
folder, he read it, for some reason it forwarded a receipt to the entire
ARS List. I've seen this happen a few times before.
Anyways, Norm suggest (off line) to
LOL!
--
Jarl
On 6/12/07, Tanner, Doug [EMAIL PROTECTED] wrote:
I understand that Remedy kicked off the sync database function on an ITSM 7.X
system prior to releasing the Application Suite last year. They are still
waiting for it to complete :) Doug
-Original Message-
From: Action
If you have clicked on the www.mwrug.com link in the last few days you've
noticed that you've been redirected to a new website. Matt Reinfeldt has
put allot of work into setting up a general website that can be utilized by
all Local Remedy User Groups. We share so much information in common it
Good morning all! I'm looking for a second opinion...
We installed both asset and change in our development environment in
anticipation that we would purchase them. At this time that doesn't look
like it will be the case and we have already begun to use this
environment in preparations to
Whenever faced with a situation like you and I need to do stuff within the
Remedy application, I so wish the table field had the ability to display
information based on a Direct SQL...
There is a way to work around that but it would require the creation of
views for a range of data lengths. These
I don't see how you'd be able to remove all of the hooks without damaging
other things. You could try simply tricking the AR Server into thinking the
applications weren't there by doing things like removing the lines in
SHR:Application_Properties, removing all perms on the forms, wiping out
entry
I had to remove a corrupted CMDB 2 installation on a MS Server and found that
it can be done by using the remove programs, regedit and deleting all of the
associated forms through the admin tool. If I had to do it again I would do a
complete re-install.
-Original Message-
From: Hardy,
Might not be a supported way of playing the game but you could try dropping
the database version using a stored procedure in SQL.. the database version
for 2005 if I am not mistaken is 90.. drop it down to 80 or 70.. I do not
recall the exact name of the stored procedure to do that but if you look
Hello List,
I am trying to fill in values in a menu by obtaining results from an
SQL query to a datamart called ADW_publish on the server called
Erdbdev03. This is the query I tried executing in the SQL Server
Management Studio in the Erdbdev03 machine:
SELECT distinct b.Subject
FROM
Oh, and I also tried the query without the semi-colon and it still did
not work:
SELECT distinct b.Subject
FROM [EMAIL PROTECTED] a,
[EMAIL PROTECTED] b
WHERE
(a.Course_ID = b.Course_ID) AND
(a.Term = '2073') AND
(a.Class_Exam_Type = 'FIN') AND
(b.Term = '2073')
ORDER BY b.Subject
On Jun 12,
This is the sort of thing that's probably best done at the database level with
TransactSQL, but just for fun I wrote up a JScript script. Here's the gist of
it:
var args = WScript.Arguments;
var tempArray = new Array();
var inputString, outputString = ;
I would tend to agree - if hiding the apps was impractical, a complete
re-install is the best way.
Rick
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice
Sent: Tuesday, June 12, 2007 9:50 AM
To: arslist@ARSLIST.ORG
Subject: Re:
Did a similar thing with grouplist, but returned it as a table, Then I
created a view form against it and could be used as a add remove table
to maintain groups a user is member of.
(was done in Oracle)
--
Jarl
On 6/12/07, Tim Widowfield [EMAIL PROTECTED] wrote:
This is the sort of thing
Hi Dave,
I find the Panacea software to be very useful for a wide variety of functions,
you can check it out at
www.pws-europe.com
Their support has always been excellent as well.
I have no financial interest in the company, though my employer is a customer.
Welcome back to the
it's simple, first install database such SQL server then instill AR server
application, you can download materials and get detail information about how
to install the AR system
South xie wrote:
I am a novoice to Remedy AR System.I know little about Remedy AR
System.But my boss request me to
Thanks all, it looks like I'll go with a reinstall. Thanks again!
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Hardy, Patrick
Sent: Tuesday, June 12, 2007 11:42 AM
To: arslist@ARSLIST.ORG
Subject: Asset and Change 7
Where did this email originally come from? I don't see the original in my
arslist mail. Just curious.
Susan
On 6/12/07, Jack Bower [EMAIL PROTECTED] wrote:
it's simple, first install database such SQL server then instill AR server
application, you can download materials and get detail
Okay folks,
Here's another query for you ARS gurus. We monitor our email queue by
running following bi-hourly query on 'AR System Email Messages' form.
o Paste the string below into the advanced search bar and search.
This shows you the inbound email messages that have been in queue longer
Does anyone else get the feeling that upper management at BMC doesn't know
what they are doing? Recent experiences I've had with the organization have
not been good and it seems to be a continuing pattern. I don't want to
discredit some of the good individuals that I've had the privilege of
Shawn,
Well put. Having worked in the Remedy world for over 10
years I can not agree with you more. Hope BMC is listening.
Doug Tanner
RSP former RAC
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of
This is how I see it.. When Remedy was Remedy Corporation, they saw a
billion dollar picture 10 years ahead of them and worked their way to it,
and didn't really work on the few millions they could make right now right
then..
BMC perhaps enjoys their few million dollars quarter picture right now
For some reason I can't seem to subscribe to the ARSPerl user list. I need
some help with installing ARSPerl to use with perl
I want to install ARSPerl on a server that does not have remedy installed.
According to INSTALLATION file, I should have API libraries and includes
before installing
Shawn,
Well written covering alot of the issues. I've had to work with support
numerous times (many hours) over the last few months and once you get past
the level one you can get to the people that can help. That's assuming
you're still able to communicate or even want to. It is very
I agree, panacea workflow studios has worked out great for us. for
migration for forms, workflow and data. plus all of the extra stuff it does.
*Rocky*
Rocky Rockwell
eMA Team – Remedy Developer
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
Ph#1: 214-567-8874
Ph#2: 325-884-1263
Anderson,
Your message
To: arslist@ARSLIST.ORG
Subject: Spam: Re: Read: Spam: Re: Checking for tickets with more than XXX
character s in a field
Sent:Tue, 12 Jun 2007 10:41:13 -0500
was read on Tue, 12 Jun 2007 14:39:18 -0500
Your message
To: arslist@ARSLIST.ORG
Subject: Re: Read: Spam: Re: Checking for tickets with more than XXX
characters in a field
Sent:Tue, 12 Jun 2007 11:14:17 -0500
was read on Tue, 12 Jun 2007 14:39:18 -0500
Your message
To: arslist@ARSLIST.ORG
Subject: Re: Read: Spam: Re: Checking for tickets with more than XXX
character s in a field
Sent:Tue, 12 Jun 2007 10:37:58 -0500
was read on Tue, 12 Jun 2007 14:39:18 -0500
Your message
To: arslist@ARSLIST.ORG
Subject: Spam: Re: Read: Spam: Re: Checking for tickets with more than XXX
character s in a field
Sent:Tue, 12 Jun 2007 10:55:06 -0500
was read on Tue, 12 Jun 2007 14:39:18 -0500
Your message
To: arslist@ARSLIST.ORG
Subject: Read: Spam: Re: Checking for tickets with more than XXX character
s in a field
Sent:Tue, 12 Jun 2007 08:00:45 -0500
was read on Tue, 12 Jun 2007 14:39:18 -0500
Your message
To: arslist@ARSLIST.ORG
Subject: Spam: Re: Checking for tickets with more than XXX characters in a
field
Sent:Tue, 12 Jun 2007 11:48:26 -0500
was read on Tue, 12 Jun 2007 14:39:18 -0500
___
Your message
To: arslist@ARSLIST.ORG
Subject: Re: Read: Spam: Re: Checking for tickets with more than XXX
character s in a field
Sent:Tue, 12 Jun 2007 10:48:34 -0500
was read on Tue, 12 Jun 2007 14:39:18 -0500
Dwayne,
Another thing you can do to insure you don't get this message is to add
the following to your ar.conf file:
Suppress-warnings: 77
Kelvin
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L.
Sent:
1) Yes,
2) /ars install/api
3) perl -V, you will find a Dynamic Linkin section
--
Jarl
On 6/12/07, Ray M [EMAIL PROTECTED] wrote:
**
For some reason I can't seem to subscribe to the ARSPerl user list. I need
some help with installing ARSPerl to use with perl
I want to install ARSPerl
The drawback with panacea is that it does not cache information You
need to load everything each time you access a form.
--
Jarl
On 6/12/07, Rocky Rockwell [EMAIL PROTECTED] wrote:
I agree, panacea workflow studios has worked out great for us. for
migration for forms, workflow and data. plus
I concur. I have been using Workflow Studio for almost 2 years.
One of the most remarkable aspects of the company/developers is the time
to fix a bug. In the few times I have reported a bug, they jump right on
it and found the issue (usually only 1-2 days), then fix it and post the
new version
Hi Shawn, Hi Listers,
I hadn't needed to call for several months, and now recently I had to
initiate 3 separate issues. While I did not on recent occasion get foreign
service desk, I have in the past and it was nightmarish. I couldn't understand
them, and they could not understand me.
You're right. I wish it would cache to speed up the processing.
I also wish the Compare Servers feature would provide the option to Not see any
objects which are identical. When I am comparing two servers I am only
interested in seeing the differences (ie. 8000 objects are identical and 20
Cache works for me, I can recache the whole server or do an incremental
cache, so only what has changed gets re cached.
*Rocky*
Rocky Rockwell
eMA Team – Remedy Developer
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
Ph#1: 214-567-8874
Ph#2: 325-884-1263
Jarl Grøneng wrote:
The drawback with
Eric no more using XXX in the subject line. Spam filters are going
crazy !
On 6/12/07, Dunn, Eric [EMAIL PROTECTED] wrote:
Your message
To: arslist@ARSLIST.ORG
Subject: Re: Read: Spam: Re: Checking for tickets with more than XXX
characters in a field
Sent:Tue, 12 Jun
I know someone will correct me if I am wrong here I seem to
remember that on the old supportweb site I could get a list of my
contacts including my sales person. I mean how hard is that (You are
already logged in so they know the Support Contract).
Fred
I got about 7 or 8 of them at a go..
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Susan Palmer
Sent: Tuesday, June 12, 2007 4:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: Read: Re: Read: Spam: Re: Checking for tickets
Don't remember that, but I do know that the list of escalation contacts,
which had been there forEVER, is no longer available.
Rick
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Tuesday, June 12, 2007 1:14 PM
To:
It doesn't seem all that long ago when I could call Remedy support, stay
on hold a minimal amount of time, get someone who spoke perfect American
English, and get a problem resolved. If an issue was complex (which it
usually was if I was calling in a support request), the support tech
would WebEx
I agree completely with what you've written, and I've had to deal with
pretty much everything you wrote here within the past few months. I've
got a high priority ticket open right now that I haven't heard from BMC
support in a few days now, despite updating the ticket asking for a
call.
On the
Hello All,
ARS 6.3 patch 16
WIN2K
SQL2003
I am having a problem creating a View Form from a sql view. This view is
a join of several tables in different databases. The JOIN criterion is
the record ID for the main table. This also happens to be the only
column I cannot see after loading
If it is the Key Field then it will not be selectable in the list of
fields. It will be mapped to the view forms Request ID field.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent:
Not sure what is going on... this happened once before... all I did is
delete the message
Eric W Dunn
Programmer Analyst III - Remedy/Collaboration
(281)465-1265
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer
Sent:
Actually that is not true. There are two columns that can be mapped to
the Request ID field that are in both areas however the column that I
want is no where to be found. Also, if I query the view in Query
Analyzer logged in as Aradmin I can see the column that is not in the
view form.
Thanks,
How big and what type is that column?
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent: Tuesday, June 12, 2007 3:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: View Form Issue
**
Actually that is not
I'd recommend that you run a virus scan on your machine.. Or it could just
be that you checked your ARS List mails on a public PC some place that is
infected and that is probably spamming the list.. almost nothing you can do
now if that is the case.. That did happen to me a few years ago when I
MessageRoger,
What is the data type of that field? Certain data types are unsupported on
view forms..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Nall, Roger
Sent: Tuesday, June 12, 2007 4:43 PM
To:
I believe it is integer but it may be a big int. I suppose that will
make a difference.
Roger A. Nall
Manager, OSSNMS Remedy
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Desk: 813-348-2556(New)
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From:
MessageYes that would make a difference too.. depending on what is your AR
System backend database there are only certain data types that are
supported.. You could get around it by converting that data into a data type
that is supported..
Joe
-Original Message-
From: Action Request
You must not have ever worked with Microsoft premium or paid support;
IMHO, for server products, they have no competition. In my personal
experience, they will not let you hang up the phone until they are
satisfied that the problem has been solved (one call lasted from 1 AM to
4 AM - they
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