Index Error

The value(s) for this entry violate a unique index that has been defined for this form I am facing this error while migrating data from source to target thru rrchive tool. I have already rebuild all indiexes after deleting the records from target in the database. Target DB is oracle and Source

Re: Index Error

Hi Bhupesh, The data you are importing must have duplicates in it. Your only options are to make sure that the data you import doesn't have duplicates or to remove the unique index. Rod On 20/05/2009, Bhupesh Gupta gupta.bhupesh3...@gmail.com wrote: ** The value(s) for this entry violate a

Re: Index Error

Hello Bhupesh, Do increase the index values there in ARSchema table at DB level, say by some static value 500 etc. This is because when you were archiving the DB, it was in use and some indexes(At ARschema) remains lesser and at form level it exceeds. Regards Manish _ From: Action

Re: Service Request Management

++ Please Read The Disclaimer At The Bottom Of This Email ++ Hi, There is not out of the box integration between SRM and Purchasing. You will have to build it yourself. Change can be

Re: Job: Birmingham, AL Opportunity

hey friends, i m looking something with the same profile. can u please let me know are if this is still open and accessible for people from outside U.S. thanks, Manuj Chauhan On Fri, May 8, 2009 at 12:03 AM, Brandi Barbour barbour.bra...@epamail.epa.gov wrote: All, I received the

ARInside source code

Hello List, iam releasing the complete C++ source code for ARInside in the hope it will be useful for someone. ARInside is a commandline application that generates linked HTML pages to document ARSystem workflow. The program can be run in online mode connecting to an ARSystem server or file

connections to the Remedy application server in CLOSE_WAIT

Hello List, We are having Remedy 7.x on a AIX 5.3 server. The issue here is the connection to the Remedy application server suddenly go inot CLOSE_WAIT. The number increased from 50 to 200 and the application is comploetely unaccessible also it does not allow new users to login. The only

Re: ARInside source code

Could you share the ARInSide User Manual also? Please. Regards, Keith. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Stefan Nerlich Sent: 20 May 2009 11:22 To: arslist@ARSLIST.ORG Subject: ARInside source code

Re: ARInside source code

Stefan, many thanks for sharing the source with us. I always found ARInside very useful. I have a binary version of ARInside on my disk, it includes a user manual which I posted here: http://beefreeit.nl/arinside.pdf This user manual was included in version 2.07.2 which I suspect was the latest

Re: ARInside source code

http://devdor.org/files/src/arinside.pdf Regards, Stefan Date: Wed, 20 May 2009 12:10:03 +0100 From: kobr...@citco.com Subject: Re: ARInside source code To: arslist@ARSLIST.ORG ** Could you share the ARInSide User Manual also? Please. Regards, Keith. From: Action Request

Re: ARInside source code

Great...! -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Wed, May 20, 2009 at 13:32, Stefan Nerlich stefan.nerl...@hotmail.comwrote: ** http://devdor.org/files/src/arinside.pdf Regards, Stefan -- Date: Wed, 20 May

Re: Index Error

Try just migrating half the data. If you get the error, try a quarter, etc till you pin down the offending record. Dwayne Martin James Madison University Original message Date: Wed, 20 May 2009 13:02:24 +0530 From: Manish SINGLA manish.sin...@st.com Subject: Re: Index Error To:

Security issue with 7.5

Greetings ARSlist. We have come across a fairly large security issue with AR System 7.5. If you use any of the new-style Templates which include in them graphics and then attempt to display these on the Windows Client (WUT) with active link logging turned on the Username and Password of the

Re: Security issue with 7.5

Are your User accounts setup with specific passwords or are you utilizing LDAP authentication? Thanks Peter Lammey ESPN IT Client Architecture and Automation 860-766-4761 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On

Re: ARInside source code

Many thanks. Regards, Keith. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Michiel Beijen Sent: 20 May 2009 12:39 To: arslist@ARSLIST.ORG Subject: Re: ARInside source code ** Great...! -- Michiel Beijen Software

Re: Security issue with 7.5

Lammey, Peter A. wrote: ** Are your User accounts setup with specific passwords or are you utilizing LDAP authentication? Thanks Peter Lammey ESPN IT Client Architecture and Automation 860-766-4761 Peter, We are using LDAP authentication and this issue shows passwords where users are

Re: Index Error

Hi, You have duplicate values of unique key, so - you may have to massage your data prior to import; - you can change the index of the destination form not to be unique, and fix your data after the import. Regards, Nicky Madjarov phone: 973-202-4278 Find out how to bust your AR System

Re: Security issue with 7.5

Shows passwords where? Rick Sent from my Verizon Wireless BlackBerry -Original Message- From: Ian Trimnell i.d.trimn...@open.ac.uk Date: Wed, 20 May 2009 13:32:04 To: arslist@ARSLIST.ORG Subject: Re: Security issue with 7.5 Lammey, Peter A. wrote: ** Are your User

Re: Security issue with 7.5

Rick Cook wrote: ** Shows passwords where? Rick Sent from my Verizon Wireless BlackBerry *From*: Ian Trimnell *Date*: Wed, 20 May 2009 13:32:04 +0100 *To*: arslist@ARSLIST.ORG *Subject*: Re: Security issue with 7.5

Re: Index Error

You say deleting the records from target in the database. Do you mean you went in at the database and deleted all records from a table? If so did you delete all records from the related tables (T, H, and all related B tables)? Fred From: Action Request System discussion list(ARSList)

Re: ARInside source code

Stefan, Sharing source code is one thing. Starting an open sourced project under a defined software license where other people might be able to maintain, improve, and distribute the project is much more beneficial. Could I suggest that you start a project on arswiki.org with this source code?

Pushing a Dialog Window Results

Hi Everyone, What I would like to do is have an active link that opens 4 dialog boxes in order that contains a Yes/No questions. The answers I want to place in the diary field of the main form where the active link was launched. I tried using a push field, commit and close window to place the

Re: Pushing a Dialog Window Results

Perhaps you can use 1 dialog, with 1 page holder/4 pages. 1st visible, 2 - 4 hidden. User answers, click a Next button which would hide 1st, show 2nd etc. Last page would have save button, then you can save all in one step. Thanks, Mark From: Action Request System discussion

Re: Asset Management

I am not sure - but if 2 line items with 2 different suppliers can be split into 2 different PO's - I would think let's say 3 PR's with different Suppliers can be merged into 1 PO. Not sure either though. In a message dated 5/19/2009 3:15:52 P.M. Central Daylight Time,

Re: Pushing a Dialog Window Results

Instead of doing a push to save the results use the On Close action of the Dialog Open Window action to save the results in a Display only field for each answer (The Commit of the Dialog form will automatically send the data back to the main form). That way you can display an error on save of the

File size for IM 7.03 P008 on Solaris

Anyone else have an install of IM 7.03 patch 008 on Solaris? I just need to verify the size of these files to make sure they are correct - I had an installer log saying they didn't copy but they appear to have copied over correctly. /incident install dir/bin/libardbcQuery.so 3068588 /incident

Question on versions.....

I'd heard that there is one form with 7.1/7.5 that will show the version of the different products - SM, PM, etc. that you have installed. If so, what is the name of the form? Thank you. Portions of this message may be confidential under an exemption to Ohio's public records law or under a

Re: Question on versions.....

SHARE:Application_Properties Tony Worthington Sr. Technical Analyst Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee Falls, WI 53051 262.703.7763 (phone) tony.worthing...@kohls.com www.kohls.com From: copits.rich...@bwc.state.oh.us To: arslist@ARSLIST.ORG Date:

Re: ARInside source code

Any chance you can release the code under a legally challenged/proven open source license (see OSI approved licenses)? The terms outline in COPYING.txt are nebulous and legally binding. The current terms are a legal liability for anyone that hosts the source. Axton Grams The opinions,

Re: Service Request Management

Hi, When I go to build the integration between SRM and Purchasing, I created a Navigational Category, and I tried to create an AOT, however within the App Registry Name* field - Purchasing is not an option, nor is Asset Management. How do I register Purchasing? Should I be using Work Orders

Re: Slow to Switch between records in the search results list

Hi All, Thanks for the input guys. We noticed that the probem occured when we enabled *Case Insensitive search* for Oracle. So we need to reindex the forms to get the good performance back. 'SW0032345' has the procedure to do it. Thanks. On Tue, May 19, 2009 at 2:42 PM, Lucero, Michelle

Re: ARInside source code

Stefan, A heart felt THANK YOU for opening this up to us. _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Stefan Nerlich Sent: Wednesday, May 20, 2009 4:22 AM To: arslist@ARSLIST.ORG Subject: ARInside source code ** Hello List, iam

Missing field’s ghost haunting form

Dear List, I have a form (“PCS:Asset”) that had a field called “User” that has mysteriously disappeared. In sql, if I select all the field IDs and names from the “field” table, it isn’t there. But when I try to save an entry I get an error saying “ARERR [552] Failure during SQL operation to

Re: ARInside source code

Carey, I don't know a lick of C...but would be willing to try to run to support the project -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Carey Matthew Black Sent: Wednesday, May 20, 2009 7:07 AM To: arslist@ARSLIST.ORG

Re: CMDB and Discovery

I think AIE is a requirement. At least for Configuration Discovery. Not sure about Topology Discovery. There is also a CM Integration piece that needs to be installed on the Remedy side. Anne Ramey *** E-mail correspondence to and from this address may be

Re: Missing field’s ghost haunti ng form

Since you can see the database view you can see what table column that field on the view is pointing to. You can then update that field in the Admin tool (finding by the ID number). Fred -Original Message- From: Action Request System discussion list(ARSList)

Re: CMDB and Discovery

Thanks all. Your answers have been extremely helpful! Thanks, Gary Opela, Jr. Sr. Remedy Engineer Avaya Phone Admin RSP Cert, Sec+ 405 739 7006 x30043 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matt Ferrigno Sent:

Re: Question on versions.....

Hi I think you are looking for Application Preferences Regards Enslin From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of copits.rich...@bwc.state.oh.us Sent: 20 May 2009 04:28 PM To: arslist@ARSLIST.ORG Subject:

Re: CMDB and Discovery

CMDB needs AR Server since it is an ARS application. All Reconciliation mapping are installed when you do the Discovery integration to CMDB. The data is passed from Discovery to CMDB using CMDB API calls -Original Message- From: Opela, Gary L CTR USAF AFMC 72 CS/SCBAH

Re: Missing field’s ghost haunting form

Did the field ever exist? I'm guessing it failed under the covers on creation when Remedy went to actually create the table. The word USER is a reserved word in the database. That's why the name in the view has the _X tagged onto it. ( Same reason the view for the user form is named User_x ) It's

Re: Security issue with 7.5

The other issue is that they also send the password as an url... -- Jarl 2009/5/20 Ian Trimnell i.d.trimn...@open.ac.uk: ** Rick Cook wrote: ** Shows passwords where? Rick Rick, The passwords are shown in the clear in the worklog file; the one defined in the Tools - Options box

Re: Service Request Management

I am not using the ARS List to build SRD - did I ask for step by step instructions? No. I am asking for general information. And I have been to training for other modules - and the ARList has been more helpful. So if you do not want to help, disregard the question. Perhaps someone else may

Re: ARInside source code

Cool, thanks. On Wed, May 20, 2009 at 11:37 AM, Stefan Nerlich stefan.nerl...@hotmail.com wrote: ** Axton, thank you for your email. I changed the license to GPL Version 2 and updated the source archive ( http://devdor.org/files/src/arinside_src.zip ). I appreciate your offer to host the

Index Error-- Resolved

Thanks Fred, It was beacuse of H table which was still containg the records. -- Regards, Bhupesh Gupta You say deleting the records from target in the database. Do you mean you went in at the database and deleted all records from a table? If so did you delete all records from the related

Re: ARInside source code

Axton, thank you for your email. I changed the license to GPL Version 2 and updated the source archive ( http://devdor.org/files/src/arinside_src.zip ). I appreciate your offer to host the source code. Thanks, Stefan Date: Wed, 20 May 2009 11:26:05 -0500 From: axton.gr...@gmail.com

Re: Slow to Switch between records in the search results list

Awesome. Glad you found the solution. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of kiran kodali Sent: Wednesday, May 20, 2009 10:08 AM To: arslist@ARSLIST.ORG Subject: Re: Slow to Switch between records in the

Re: Missing field’s ghost haunting form

Thanks, Juan! According to my records and memory, the field has been named User for at least the past nine days. But I guess it is possible that I made some innocent change that I don't remember that triggered the problem. The big question is, now that I have made the mistake, is there any

Re: CMDB and Discovery

A hefty dose of patience will come in handy. :-) You said other than obvious, but I'll offer this anyway. If you are planning for resources, TD needs a separate database/instance from the arserver. Also, if you are planning on using any of the CDM extensions and have the Minimum API version

CMDB and Discovery

BMC Remedy 7.1 Hello all. I am curious as to what all is required if I were to want to use BMC Discovery to populate the CMDB? Would I only need CMDB, Discovery, and DSL, or would there be additional utilities or tools required (other than the obvious, such as arserver)? I am mainly

Re: Service Request Management

SRM is a multi-level applcation and you would be better served by getting training than trying to use ARSList to build a specific SRD. -Original Message- From: oracle...@aol.com To: arslist@ARSLIST.ORG Sent: Wed, 20 May 2009 11:06 am Subject: Re: Service Request Management **   Hi,  

Re: Service Request Management

++ Please Read The Disclaimer At The Bottom Of This Email ++ You will need to develop the code in the Asset/Purchasing module that will interpret and generate events defined by the SRM module.

Re: CMDB and Discovery

We are trying to build this out for our site as we upgrade from 7.1 to 7.5 in another case where we don't have Asset Mgmt, and have already seen a number of issues: 1. The Topology Discovery and Foundation Discovery 1.6 product only works with 7.1, not 7.5. 2. The 7.5 version is called BMC

Re: CMDB and Discovery

Thanks, Chris. Very good information too, especially about the case sensitivity. Thanks, Gary Opela, Jr. Sr. Remedy Engineer Avaya Phone Admin RSP Cert, Sec+ 405 739 7006 x30043 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On

Re: CMDB and Discovery

If you meant one of those to be the AR server, that is definitely not recommended, at least not in production. Rick Sent from my Verizon Wireless BlackBerry -Original Message- From: Opela, Gary L CTR USAF AFMC 72 CS/SCBAH gary.opela@tinker.af.mil Date:

Re: Service Request Management

Thank you! Much appreciated. That's what I needed to know. In a message dated 5/20/2009 10:39:42 A.M. Central Daylight Time, jiri.pospi...@lchclearnet.com writes: ++ Please Read The Disclaimer At The Bottom Of This Email

Re: CMDB and Discovery

I'd like to add that in previous versions of the CMDB + discovery tools the reconciliation of software versions was very difficult when it came to desktop applications and minor version differences. If that matters to you I'd investigate that a bit more. William Rentfrow Principal Consultant,

Calculate Gaps in Schedule

Is there an easy way I can notify a user if there are gaps in his on call schedule? If person A from Group A is on call from May 1st 12:00am to May 5th 12:00am And Person B from Group A is on call from May 7th 12:00am to May 12th 12:00am I'd like to create some sort of calculation to capture

Re: Security issue with 7.5

Axton wrote: ** I would think that the password/username should not be required to fetch resources from the sharedresources directory. This looks to be a problem in the active link 'uidemo: Hover and Tooltips'; hopefully this logic was not replicated. Imho, the pwd url parameter should be

Re: CMDB and Discovery

/Rant Another thing with the CMDB -- to CM -- Integrations is the server fallout of information. I am have some issues with the multiple nic / cm agent output into the cmdb. For example: Server A have 5 nics all at 10 gbs of so. so now I get hostnames of the following in the cmdb. Hostname

Re: ARInside source code

Stefan, Take a look at GNU on wikipedia, they have lots of links and examples. Regards, Nicky Madjarov phone: 973-202-4278 Find out how to bust your AR System performance @ http://www.SpeedUpARS.com - Original Message - From: Stefan Nerlich Newsgroups:

Re: ARInside source code

Hi Axton, identifying the best license seems to be quite difficult. Of course i only want to avoid that someone compiles ARInside, renames the executable to (lets say) Stargazer and sells this as his own product. Nevertheless ARInside is developed to work in commerical enviroment. Please

Re: Security issue with 7.5

I would think that the password/username should not be required to fetch resources from the sharedresources directory. This looks to be a problem in the active link 'uidemo: Hover and Tooltips'; hopefully this logic was not replicated. Imho, the pwd url parameter should be deprecated

Re: ARInside source code

I do not know of a license that will prevent people from selling software. The gpl offers some restrictions on selling of software in binary form though, meaning they will have to provide the source for free, whether or not a person purchases the software (which kind of makes moot selling the

Re: CMDB and Discovery

I think you meant to ask if the Discovery Server and be the same hardware as the AR Server. I can't give a 100% percent answer on this but what I can tell you is Configuration Discovery uses the same port as the mid tier so those applications can't be bundled on the same equipment. I also would

Re: CMDB and Discovery

Don't get me wrong, I love the stuff, product is pretty good, But there are alot of little things that will kill ya. there are alot of little things that just do not work very well in a real work scenario and I am convinced of a bunch of upgrade and fix actions still could be done with these

Re: CMDB and Discovery

go out to www.cm-ug.org and bmcdn as well, and check stuff out. There is alot of information.. between BIM / CM / CDI / AIE / TD there are 22,000 pages of documentation. On Wed, May 20, 2009 at 3:11 PM, patrick zandi remedy...@gmail.com wrote: Don't get me wrong, I love the stuff, product is

Re: CMDB and Discovery

One other thing worth mentioning. The Configuration Discovery integration relies on items that are installed with EIE. When I did the integration, it failed because we only had AIE installed (which left out some of the original EIE components). The answer was installing EIE and then upgrading

Re: CMDB and Discovery

http://www.cm-ug.com/ On Wed, May 20, 2009 at 3:14 PM, patrick zandi remedy...@gmail.com wrote: go out to www.cm-ug.org and bmcdn as well, and check stuff out. There is alot of information.. between BIM / CM / CDI / AIE / TD there are 22,000 pages of documentation. On Wed, May 20, 2009 at

Re: CMDB and Discovery

The answer depends on what discovery tool you plan to use. Here's the answer for the two that I know. Foundation Discovery/Topology Discovery: AR Server CMDB FD/TD DSL (A local copy of the DSL is also installed on the Discovery Server, the versions of DSL need to match on the Discovery and AR

Re: Missing field’s ghost haunting form - SOLVED

This is weird. The field re-appeared as mysteriously as it disappeared. So I renamed it to UserID to avoid the naming problem. But when I tried to save the form I got Field is not related to this form C56500229 (can't remember the exact wording). So I deleted the field, saved the form, then

Re: ARInside source code

I would also encourage use of the BMC Developer Network as a place where versions could be posted and folks could interact. There is no restriction on who can register to use the BMC DN (i.e. you do not need a support contract or other relationship with BMC). I've checked with the

Re: Missing field’s ghost haunting form -OOOPS!

I spoke too soon. Whenever I try to save an entry I still get ARERR [552] Failure during SQL operation to the database : ORA-00904: USER_X: invalid identifier, even when I delete the field entirely. So I guess my only choice is to start over with a new form. Dwayne

Re: Missing field’s ghost haunti ng form -OOOPS!

Delete the database view and add a new dummy (optional) field to the form. ARS should re-create the database view whenever a database field is added or removed from the form. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf

Re: ARInside source code

David, I would have suggested BMC DN if it also had tools to help people develop Open Source projects. However the last time I looked, BMC DN offered nothing in the way of a source control system, a project Wiki, mailing lists for the project or any other set of features that would be helpful to

Re: Creating Change Requests from Maintenance Schedules attached to CI's

Hi Guillaume, Thanks for the reply - All I could get out of BMC Support was In the next ITSM patch it will be fixed. We are not sure when that will be. I did some digging and found some workflow that I think is causing the problem. Hit me up offlist if you would like the filters in question. I

Re: ARInside source code

As a programmer i agree with Matthew that a source repository system (subversion preferred) is an important prerequisite considering true version history and efficient branching if someone decides to update the application. Stefan Nerlich Date: Wed, 20 May 2009 17:33:38 -0400

Sanity Check on Prod Server with a Hot Backup Server - do we need Server Group

Hi everyone, We are moving from windows to unix for our servers. Dev server is working fine (of course dev servers always work fine)! Now we're at the prod server process and the server guys are floundering a bit. We are planning a prod application server and a hot backup application server

Re: ARInside source code

Hi Cary, It's not just a forum that supports attachments - you can also post documents in a standalone area. For example: http://developer.bmc.com/communities/docs/DOC-1907 Maybe if BMC [...] customers to contribute (and search the contents of) The BMC DN does have a pretty good search

Re: Sanity Check on Prod Server with a Hot Backup Server - do we need Server Group

Susan, Server groups would not absolutely be needed. It can help but are not required. We have 7.0.1 installed on a production server and on standby server. The standby server is licensed as a hot standby. Like you the services on that server are down until we would need it. When I did the

Re: Missing field's ghost haunting form -OOOPS!

Hi Dwayne, I had the same problem last week. I found that the T table and view of the form had no column for this missing field, but the reference was still there in the 'field' table in the DB. I deleted all references to the field from the ARS DB metadata, and then all was well. HTH, Murtuza.