**
You might review this PPT and see if something jumps out at you - http://communities.bmc.com/communities/docs/DOC-2841
I wrote it with support from the Remedy Engineers to try to cover as much as possible.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the
Timestamp is your friend ;)
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: Employees clocking in and outFrom: Robert D Martin Date: Tue, August 11, 2009 5:35
n infinite number of specific contracts. Say you have 5 contracts that are each for 5 copies of a software. You can manage expiration, renewal, etc of each at the contract level. At the master contract level you manage the count of the 25 licenses and how much they are used.
Kelly Deaver
kdea...@kel
installer as "Atrium Core" because there are so many features that are core to any application installation and integration that follows :)
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opin
**
Correct. When you upgrade to Premium, you can use multiple BO Reporting types, thus allowing both Web-Info for Analytics and Crystal for mid-tier reporting
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of
going to contact you.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: RE: Business Objects XI Premium R2 SP2 as a signle engine forboth Analytics and Mid
our customers could leverage BOXI more effectively. We routinely have customers buy Analytics then upgrade from Professional to Premium so the can use Crystal Web.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of
**
It is worth a try. Honestly, Office 2007 is pretty buggy. There are a lot of things that the only way I've got them to work is to do a save a the 2003 version of which ever application then do it. I've even set my default for Powerpoint save back to be 2003.
Kelly D
**
I have seen that. Try saving as Excel 2003 from your 2007 application
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: Excell data queryFrom: Steve
**
Login in to the support site and search for Atrium CMDB manuals. The install guide is there. Atrium Core includes AIE so there is a separate user guide for it.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion
**
AIE/EIE is included with CMDB.. to integrate with CMDB tables. Not sure what data you are updating.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: Re
**
AIE is mult-threaded now too.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: Re: Importing data using EscalationsFrom: Axton Date: Sun, June 28, 2009
**
I'd set it anyway.. I'm not speaking for engineering here but I have seen in the past where EIE/AIE didn't play well without a password.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official
**
You really should set a password on your server.. huge security hole. I can understand not sharing it here but please set one then comeback and set it in the aie.cfg as well.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the
**
"Although SIM is installed with CMDB..."
SIM is not installed with CMDB. SIM is a separate product. Impact Simulator and Service Model Editor are functions that may remind you of SIM but they are not the SIM product.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC.
BMCAtriumCoreInstallJVM\bin\java CORRECT
The problem occurs because of an incorrect pathing of the Java directory. The path should refer to the atriumcore installation directory and not in JAVA home. Once you update the armonitor the application start working normally and will not throw any m
**
Of course my leverage of a link and BMC's redo of the site didn't work well together
Try this - http://www.bmc.com/events/
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
---
.html
Claire, maybe the auto-mailer just REALLY wants you there!
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: FW: BMC Software Invites You to a User Techn
**
if you experience problems email bm...@bmc.com
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: Problems with BMC Developer NetworkFrom: bruce sisk Date
**
Use the Data Wizard to change the name throughout your application.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: How to get Calbro out of first
are not familiar with the process.
Or you can create the templates as part of the People.xls workbook.
Either way, you then link the people to the templates.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of
://developer.bmc.com/communities/docs/DOC-5882 You can use these as a guide for how BMC intended the workbooks to be used or you can actually use them with 7.5. These set is not for use with 7.0.x/patch 9005. There will be a set specific to that version posted soon.
Kelly Deaver
kdea
**
My team is responsible for building the Flightdecks. They are ONLY available to BMC Employees and BMC Partners. Sorry
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message
=discussions
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: JOB Opportunity: BMC Discovery Tool SpecialistFrom: "Nicole St.Louis" Date: Tue, March 03, 2009
) you have to purchase the upgrade to BO Premium from SAP.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: Re: Business ObjectsFrom: Lyle Taylor Date
**
Roger's recommendation is the standard recommendation. It is always a good practice to bring in to a staging table, do transformation of data, then push to the final forms.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and no
**
I assumed Mid-tier upgrade when I said 'All server components" :)
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: Re: 7.5 CMDBFrom: Pat Zandi
M/CM/SD is supported. I personally think this is a big improvement over having to do an all or nothing upgrade on the apps.
Yes, BMC is still working through a few bugs. I recommend you wait for ITSM 7.5.01... coming soon.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post re
**
You might find this thread on BMC Developer Network a good read on the subject -
http://developer.bmc.com/communities/thread/6999?tstart=30
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC
**
Here is a ppt that should help you pull it all together -
http://developer.bmc.com/communities/docs/DOC-2841
You will need to have a Developer Network login. They are free. Just create one if you don't have one.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflect
**
BMC uses Agile to develop the applications we deliver. Agile was used for all AR System based applications released in the last couple years. Maybe David Easter will fill you in on some guidelines.
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of
a look without even having ITSM 7.5! It might help you as you are beginning to consider the move. We hope it makes life easier rather than trial and error. This can be found at http://developer.bmc.com/communities/docs/DOC-5882
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post re
er Network
http://developer.bmc.com/communities/community/opensource
The actual mappings/integration
http://developer.bmc.com/communities/docs/DOC-2851 (you will need a login, they are free)
Kelly Deaver
kdea...@kellydeaver.com
(Yes, I work for BMC. This post reflects the opinions of the poster and n
**
The document was accidentally misclassified during the upgrade. It is publicly available now. Please realize there were hundreds of documents and downloads to classify and sometimes things don't go perfect. There was no intent to hide Rick's document.
Kelly Deaver
[EMAIL PROTECTE
**
The model Ivan mentions he is now available although I don't know the actual price points. Talk to your sales rep.
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Me
**
But with 7.1 on you have pre-cache which does persist when mid-tier is restarted.
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: Re: Remedy mid-tier precache
expo did
and how it related/or not to our company. Believe me he could tell if I'd have just copied some stuff
from the slides and the show booklet (which I also had to provide to him)
BTW, I'm sending some of your choice comments to Management... no promises but I feel your pain.
Ke
**
check with support on what version of CAI dll you should be using.
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: Re: ITSM 7 Data Management Tool
**
You have somehow gotten two entries for the company - Global -. You need to actually delete one.
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: Foundation
g the Luxor, Circus Circus, etc. What am I missing?
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
Original Message Subject: Re: 2008 User WorldFrom: "Shellman, David
**
If you want to be kept informed on the saga of User World(s) you have to 'opt in' to get email. This is a requirement to meet the "no spam" type rules. You can do this by filling out this form - http://www.bmc.com/webforms/webforms.cfm?template=3644
Kelly Deaver
[EMAI
**
did you follow all the other suggested settings about max number of filters etc?
Did you try with a smaller number of records? How many are you trying?
I'm thinking you are hitting some sort of resource wall.
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opi
**
Try going in to the ARSystem Administrator Console and resetting the number of threads associated with the plugin. It sounds like somehwo this information got corrupted and AR doesn't know how many threads to use.
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflect
**
Ok, I have to state the obvious. If you are looking to purchase a discovery product, wouldn't it make
sense to buy the one that goes with your CMDB out of the box, BMC Discovery?
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster and no
ation Discovery agent to be installed. Then use Topology discovery to bring it all together. All this information integrated via the CMDB gives you the ability to see the full picture via CI Viewer.
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster an
emedy Help Desk implementation. Very cool facility in a geek
kinda way.
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster and
not the official opinion of BMC)
Original Message
Subject: Re: Open Position - Remedy Developer - Oklahoma Ci
**
This document shows all the supported data types for AIE.
http://developer.bmc.com:8080/jiveProd/entry.jspa?externalID=2986
Attachment is not on the list.
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster and not the offical opinion of BMC
**
This is a known issue and is planned for the next release. (No forward looking promises)
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster and not the offical opinion of BMC)
Original Message Subject: Remedy Link for SQL
reply before Monday I'd be really greatful. I just found out I have to present information about the Open Source Projects to Sr. Management!
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster and not the offical opinion of BMC)
__Platin
**
I've not used the integration lately but yes that combination is compatible.
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster and not the offical opinion of BMC)
Original Message Subject: SMS2CMDB with CMDB 2.1From:
o the software. With patch 9005 BMC has provided the tools to migrate your foundation and transaction data. Am I missing something?
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster and not the offical opinion of BMC)
Original Me
**
Please do investigate.
Sales were up but the one time cost of acquiring Bladelogic took a big hit on the quarter -
http://www.bmc.com/USA/News/attachments/BMC_Q1FY09_Earnings.pdf
http://www.marketintelligencecenter.com/articles/650370
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC
e to learn it. Now come to the conference and learn more!
____
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster and not the offical opinion of BMC)
Original Message Subject: Re: Buy vs. BuildFrom: Bradford Binge
ur mind about what you want. (yes we know you want to hear about 7.5)
-
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the opinions of the poster and not the offical opinion of BMC)
__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___
**
I had to get the patch from support.
-
Kelly Deaver
[EMAIL PROTECTED]
Original Message Subject: Re: Sync Search Timeout Defect (UNCLASSIFIED)From: "T. Dee" <[EMAIL PROTECTED]>Date: Wed, July 16, 2008 6:53 amTo: arslist@ARSLIST.ORGThere i
mappings -
1. Query for Login = Null Do your set field "no login"
2. Query for Login Not Null Do your set field to function|lower($Login$)
-----
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: RE: AIE Escape Character?
> From: [EMAIL PRO
along the line you figure out what it doesn't like. If
not, it should definately go to support because some directions aren't clear or
you found a bug.
Do let us know what you find.
---------
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Sub
life to small town life within 30
minutes of this job location. Your choice!
I know this job. It is a great job with a great bunch of people.
I was on the contract when they first implemented BMC products.
I'd take it myself but I work for BMC, doing what I love.
-
Kelly D
ARSlisters don't really do much with Patrol. I suggest you post your question
on one of the forums for Patrol located here -
http://developer.bmc.com/jiveProd/category.jspa?categoryID=48
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> S
it was down for about 30 minutes.
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: Re: BMC Patch Site Down?
> From: "Easter, David" <[EMAIL PROTECTED]>
> Date: Fri, May 09, 2008 6:21 pm
> To: arslist@ARSLIST.ORG
&
CMDB 2.1 is not supported on AR 7.0.1. You need to upgrade to AR 7.1
http://www.bmc.com/support/bmcremedycomp/CMDB_2_1_Compatibility_Matrix_v5.pdf
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: CI Viewer problem
> From: Kurniad
main page http://developer.bmc.com. Follow the link in the upper right corner.
-----
Kelly Deaver
[EMAIL PROTECTED]
yes I am a BMC employee :)
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Pl
anual
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: Re: Remedy Integration
> From: Andy Hey <[EMAIL PROTECTED]>
> Date: Thu, April 24, 2008 7:47 am
> To: arslist@ARSLIST.ORG
>
> All Thanks for the responses both on and off list. I thi
5.1.2 is no longer supported by BMC. 6.3 is the oldest version available.
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: 5.1.2 download
> From: Satya Gandhi <[EMAIL PROTECTED]>
> Date: Wed, April 02, 2008 4:48 am
> To
Why don't you want to use AIE? If you own CMDB 2.1 you are entitled to a copy
of AIE at no extra charge. It is the best method because it handles all the
hidden fields you need to set. Plus it supports CSV.
-
Kelly Deaver
[EMAIL PROTECTED]
> Original
You ONLY see them if you are logged in.
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: Re: where has the URL gone?
> From: Remedy Maniac <[EMAIL PROTECTED]>
> Date: Fri, March 14, 2008 6:49 am
> To: arslist@ARSLIST.ORG
http://www.cm-ug.com/forum/
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: OT: Config Mgmt (Marimba) list/resources?
> From: William Rentfrow <[EMAIL PROTECTED]>
> Date: Thu, March 13, 2008 3:01 pm
> To: arslist@ARSLIST
eveloper Network is
Remedy Developer Community on steroids :)
-----
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: where has the URL gone?
> From: Remedy Maniac <[EMAIL PROTECTED]>
> Date: Fri, March 14, 2008 5:08 am
> To: ars
fields. If the sum
changes, an updated/modify is needed)
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: EIE Option question
> From: Drew Shuller <[EMAIL PROTECTED]>
> Date: Wed, February 27, 2008 9:16 am
> To: arslist@ARSLI
Frans,
ALT2CMDB is an Open Source integration distributed via the BMC Developer
Network.
I think you will find this thread in the forum about ALT2CMDB helpful -
http://developer.bmc.com/jiveProd/thread.jspa?threadID=8375&tstart=0
-----
Kelly Deaver
[EMAIL PROTE
put the
prefetchconfig back as it was overwritten by the patch. You will only notice a
problem with prefetchconfig if you have taken the time to implement the new
prefetch feature available in 7.1.
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Mess
I agree it is a path issue. Try putting your .tbl file in same directory as
filehelper and see if you can get it to run. I know you may not want to make
this a permanent home but at least it should help with debugging.
-
Kelly Deaver
[EMAIL PROTECTED]
> Origi
You need to run the utility that populates the EIE:VendorFieldNames with the
field names from your file.
filehelper -ax -al Login -ap Password -ar port -fn -d
There is additional information about this in the configuring section of the
AIE Admin guide.
-
Kelly Deaver
There is a troubleshooting guide for 2.1 -
http://documents.bmc.com/supportu/documents/00/92/70092/70092.pdf
Most of the information applies to 1.1 as well so it is somewhere to start.
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: CM
Rosemay,
You can find it on the BMC Developer Network. You must first login then go here
-
http://developer.bmc.com/jiveProd/entry.jspa?externalID=2657&categoryID=751
If you don't have an account, it is easy to create one.
-----
Kelly Deaver
[EMAIL PROTECTED]
> -
This document should be able to help you detect where you missed a step in the
integration -
http://developer.bmc.com/jiveProd/entry.jspa?externalID=1896&categoryID=292
-----
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: syncronisin
s it.
-----
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: Question: ITSM 7.0 - Permissions / Roles / etc.
> From: "T. Dee" <[EMAIL PROTECTED]>
> Date: Thu, November 29, 2007 8:50 am
> To: arslist@ARSLIST.ORG
>
> Does anyone
For all who wanted this. It is now on the BMC Developer Network.
http://developer.bmc.com/jiveProd/kbcategory.jspa?categoryID=862
-
Kelly Deaver
[EMAIL PROTECTED]
> > > Original Message
> > > Subject: ITSM 7.0 - Patch 6
> >
See the compatibility matrix for AIE -
http://www.bmc.com/support/bmcremedycomp/Atrium_Integration_Engine_7_1_0_Compatibility_matrix.htm
In most cases, yes 64 bit is now supported :)
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: Re:
leverages the CPU and memory of that box. It
is just a bit tricker to configure.
So you see, there is no wrong answer, there is just the right answer for you.
-----
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: CM7.2, AIE 7.1, CDIntegrat
After an incredibly long day, I remember people at the evening with R & D
saying "You look tired". Now that I've seen the picture Dan took, I have to
agree! It was worth it though. It was great to see and talk with everyone.
---------
Kelly Deav
Check out this tread from Developer Network on how to configure -
http://developer.bmc.com/jiveProd/thread.jspa?messageID=13261㏍
Basically you can put it on either server.
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: Atruim - A
Here is the URL that leads to a PPT to teach you the new features -
http://developer.bmc.com/jiveProd/entry!default.jspa?categoryID=581&externalID=2053&fromSearchPage=true
-----
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: Re:
ew in AR System 7.1,
CMDB 2.1 and Atrium Integration 7.1 which includes screen shots and such. It is
posted on BMC Developer Network ( developer.bmc.com) but there is technical
difficulty with a router today so I can't give you the URL. I'll send it as
soon as I can get it.
----
The Link Jarl posted covers what's new in 7.1 API. This is the link to what's
new in AR System 7.1
http://developer.bmc.com/jiveProd/ann.jspa?annID=14
-----
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: Re: What's New
Have you tried clearning your cache? I used to have that problem and once I
cleared my cache once, I never had the problem again.
-
Kelly Deaver
[EMAIL PROTECTED]
___
UNSUBSCRIBE or access ARSlist
. When you succeed there,
usse those
values to access via rulehelper. When you succeed with rulehelper, set the
values you know
to work as the values for your exchanges.
-----
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: EIE/Marimba connect er
until the first time the log in. You can force this for any user or set
of users even if they aren't technically new. Use the steps on page 97 of the
AR System configuration guide to set the flag for the selected users to be
required to change their password on next login.
--------
What permissions you have are based on your currently selected ID. Go in to
"Manage Support IDs" and select another ID as your current ID for the session.
It reverts to primary when you login again but should work for now.
-----
Kelly Deaver
[EMAIL
the
difference do not have to do it right now. You can build it in to your budget.
Discuss with your sales person.
---------
Kelly Deaver
BMC Technical Marketing
> Original Message
> Subject: Re: R: Integration with SMS Microsoft and CMDB - BMC: Remedy
> D
clear explanations.
At least you can look before you install. Also, you can learn what AIE is and
why you should care :)
Sorry to those of you who might have looked this morning. There was an issue
with my attachment not working.
-
Kelly Deaver
> Original
integration.
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: Re: R: Integration with SMS Microsoft and CMDB - BMC: Remedy
> Discovery Service 7.0 for Microsoft SMS 2003? - Urgent Feedback Please
> From: Tony Worthington <[EMAIL PROTECTE
indicate Delete)? Maybe you have something weird there.
Another thing to do. Turn on SQL logging and see what is happening on the AR
side.
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: EIE Mappings
> From: Kevin Shaffer <[EMA
oldies but goodies on the BMC Developer Network (Or BMCDN
as some have begun to refer to it). You can now add new ones as well via the
Contributions section under the Resource Center.
-----
Kell
) is still the
same. The combination of the two sets defines the full reason for the ticket.
This is very handy because now you can report on say ALL Remedy issues or All
New Account issues.
Kelly
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> S
Joe,
There are function you can use to set values other than picking a field.
To set a constant, choose from the list or just type in constant|whatever.
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: Re: EIE: Identifying user running
also
a status function where you can write back the status of the transfer.
0 = success, 1 = error.
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: Response tab in the EIE:Datamapping form
> From: Joe D'Souza <[EMAIL PROTECTED]&g
long as you aren't doing it to circumvent licensing, it is
OK to set the value.
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: EIE: Identifying user running a data exchange
> From: Joe D'Souza <[EMAIL PROTECTED]>
> Da
for whatever
reason.
---------
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: EIE: Error while running a test exchange..
> From: Joe D'Souza <[EMAIL PROTECTED]>
> Date: Tue, July 03, 2007 2:49 pm
> To: arslist@ARSLIST.ORG
>
> ARS 7, and EIE
**
The Helpdesk that is on version 9 is from the Magic codeline, not Remedy. It is also known as
BMC® IT Service Support for the Midsized Business, not to be
confused with BMC Remedy IT Service Management.-Kelly DeaverDirector, ITSM PracticeXinify[EMAIL PROTECTED]
Ori
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