Re: SNOW Migration

Hello In our case it was the servicenow vendor who did the migration for one few instance(customer at a go) But for one we had to import the data via excel.. its easier to do it servicenow Related custom code.. you have to do it again and we have JavaScript on servicenow...plus point will be the

Re: What is locking my account?

Not sure if this is going to help, i remember facing such issue but not in ARS but frequently on my machine which i am using it *Issue turned out to be problem in user's cache where the password has been stored. My account used to get locked automatically, even though i was using the correct

Re: ADM: People being unsubscribed from the ARSlist

Thanks for readding was thinking of how to get readded to the forum again Regards On 14 Nov 2017 14:49, "Misi Mladoniczky" wrote: > ** > Hi, > > I have now readded the 823 persons of which 90% were GMAIL addresses. > Hopefully this was a temporary problem, as all of these

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Incorporate this in your script On 16 Oct 2017 21:48, "Abhi$hek" <abhi.masc...@gmail.com> wrote: ** Yes connectivity is all working. On 16-Oct-2017 8:14 PM, "Rajesh Nair" <rajesh.nair@gmail.com> wrote: > ** > Than in that case..start putty an

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Than in that case..start putty and from putty connect to the unix box..this should work On 16 Oct 2017 21:22, "Abhi$hek" <abhi.masc...@gmail.com> wrote: > ** > Yes putty is present > > On 16-Oct-2017 7:33 PM, "Rajesh Nair" <rajesh.nair@gmail

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Do you have putty on windows systems You cannot call directly to unix from windows without a middle ware On 16 Oct 2017 8:51 p.m., "Abhi$hek" <abhi.masc...@gmail.com> wrote: > ** > It's not asking as already I am passing credentials. > > On 16-Oct-2017 7:15 PM

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

16-Oct-2017 6:47 PM, "Rajesh Nair" <rajesh.nair@gmail.com> wrote: > ** > Why c:\plink? > Just a question > > On 16 Oct 2017 4:55 p.m., "Jean-Louis Halleux" <supp...@arsmarts.com> > wrote: > >> ** >> >> $PROCESS$ fullpathto.b

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Shouldn't it be sudo username password -c "your command" Regards Rajesh On 16 Oct 2017 8:15 p.m., "Rajesh Nair" <rajesh.nair@gmail.com> wrote: > Why c:\plink? > Just a question > > On 16 Oct 2017 4:55 p.m., "Jean-Louis Halleux" <su

Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command?

Why c:\plink? Just a question On 16 Oct 2017 4:55 p.m., "Jean-Louis Halleux" wrote: > ** > > $PROCESS$ fullpathto.bat > > In the bat file: c:\plink -batch -l *** -pw -m pathto.sh > > Jean-Louis > > On 16 Oct 2017, at 13:17, Abhishek Anand

Re: How to configure Email Engine log to roll?

I am not sure of overwriting the logs But sure we can have a new file created if the log file size reaches the limit that has been set Done this long time ago.. its something like filehandler limit On 16 Oct 2017 4:03 p.m., "Thomas Miskiewicz" wrote: > Hello Listers, > > how

Re: SLAs

Hi I have seen this in our environment earlier which turned into delay in firing of escalation One is tab polling escalation other i dont remember the name but both related slas See to it they are running in pool with less load Will pm the detail asap i get it Rajesh Nair send from Samsung

Humour!!!!!

Best out of office mail: Am on vacation 09-11jun. For emergencies, please call 911 (in US). Else please wait till 12jun when I'll be back in office.  Rajesh Nair send from Samsung galaxyS3 ___ UNSUBSCRIBE

Re: Workflow ideas

One way we do is by using the relationship. We relate ci against each incidents or changes and this way we keep track Regards On 22 Jan 2014 03:49, Ray Palla ray.pa...@insona.com wrote: ** Yup... that sounds right to me. Consider a filtering mechanism triggered by your lookup escalation or

Work info getting deleted

Hello listers We are seeing some strange issue in our incident tickets in which work info added to the tickets goes missings after some time it is created This is a random issue and only similarity what i can see is all the tickets were raised using templates I think a similar issue was raised

Re: Work info getting deleted

in the hpd work log form whether the record is present. Also please verify if any archive is enabled for the work log form. Regard, Karthik On Oct 11, 2013 9:33 PM, Rajesh Nair rajesh.nair@gmail.com wrote: ** Hello listers We are seeing some strange issue in our incident tickets

Re: Work info getting deleted

parent incident, then there is some issue ** ** Regards, ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Rajesh Nair *Sent:* Friday, October 11, 2013 9:33 AM *To:* arslist@ARSLIST.ORG *Subject:* Work info getting deleted

Re: Work info getting deleted

with a valid parent incident, then there is some issue ** ** Regards, ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Rajesh Nair *Sent:* Friday, October 11, 2013 9:33 AM *To:* arslist@ARSLIST.ORG *Subject:* Work info

Re: Work info getting deleted

Change ID **¨ **Set CHG:Worklog = Yes, Request ID01 = Infrastructure Change ID* *** ** ** ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Rajesh Nair *Sent:* Friday, October 11, 2013 7:56 AM *To:* arslist@ARSLIST.ORG

SW00308322

Hello list Was seaching in bmc KB for any thing related to our ongoing issue related to sla Why going through KB i came across the this fix and they have said you can find the def in the related ticket id 3303385 I tried my best to get this information but to vain Is there a way i can get this def

Re: SW00308322

Of *Rajesh Nair *Sent:* Wednesday, October 09, 2013 12:56 PM *To:* arslist@ARSLIST.ORG *Subject:* SW00308322 ** ** ** Hello list Was seaching in bmc KB for any thing related to our ongoing issue related to sla Why going through KB i came across the this fix and they have said

Re: SW00308322

To add more this ticket wasn't raised by me or any of my colleagues On 9 Oct 2013 22:25, Rajesh Nair rajesh.nair@gmail.com wrote: Hello list Was seaching in bmc KB for any thing related to our ongoing issue related to sla Why going through KB i came across the this fix and they have said

Re: SW00308322

System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rajesh Nair Sent: Wednesday, October 09, 2013 2:26 PM To: arslist@ARSLIST.ORG Subject: Re: SW00308322 ** To add more this ticket wasn't raised by me or any of my colleagues On 9 Oct 2013 22:25, Rajesh Nair rajesh.nair

Re: SW00308322

. ** ** Hope this helps J Ryan. ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Rajesh Nair *Sent:* Wednesday, October 09, 2013 2:26 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: SW00308322 ** ** ** To add

Re: Work order

Hi there I have checked the status relationship form and can see that completed to assigned status is set to enabled. So this should not work. But in my case its workin and any person in a group to whom the WO is assigned can move the status to assigned from completed :'( Is there something that

Re: Work order

from an SRM request and the SRD setting was set to reopen original request Sent from my iPhone On Sep 24, 2013, at 1:29 PM, Rajesh Nair rajesh.nair@gmail.com wrote: ** Hello list Need a information on work order Am not that good in wo. What i need to know is can a work order

Work order

Hello list Need a information on work order Am not that good in wo. What i need to know is can a work order be reopened once set to complete by a group whom the order is currently assined? I am not able find any document on wo either Itsm 7.6

Its friday again... humor

A Funny Case Of Kiss And A Slap - must read it A HR Manager, His Assistant, An Old Woman And Her Young Daughter Are Traveling In A Train And During The Course Of Time Get Themselves Introduced To Each Other And Become Temporary Friends... The Train Goes Through A Tunnel And It Gets Completely

Re: SLM 7.6.04 Service Target Milestones not appearing on Incident

We have an issue similar to this.. where even though the sla's shows built successful it never used to work propeerly. Only diff in my case was that we build an exsisting ones. Here for us a cache flush workes. Sounded wierd for me but it workes On 10 Aug 2013 03:43, Rick Cook remedyr...@gmail.com

Re: 44699 Resending

I had faced the issue many a times and everytime its turned out the group which was configired as authorized group was set to offline.. you just need to put the proper authorimg group and resubmit On 25 Jul 2013 04:40, Robert Heverley robert.hever...@gmail.com wrote: ** Hello All, Please see

POP3 email issue

Hello List, Seems like we having issue with our incoming email functionality wherein system stop processing the mail coming in, we have to go ahead and restart the emial engine to process the same. During this time we do not see any issue with the emial which are getting relay from the system We

OT: Its friday

Murphy's Funny laws:  1) Law of Queue: If you change queues, the one you have left will start to move faster than the one you are in now. 2) Law of Telephone: When you dial a wrong number, you never get a busy tone. 3) Law of Mechanical Repair: After your hands become coated with grease,

Duplication of worklog

Hello listers Arsystem 7.1 sr ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Duplication of work info

Arsystem 7.1 on unix A service request is created and subsequently an incident is also created An update ia added to the activity log and thsi is updated in the inc also which is a normal scenario. Now if am workin on the ticket and say i am reassinging this to another group. The same work info

Re: OT: Friday Humor

Good 2 see since joke on friday..just to refresh eachones mind from the mamoth task...keping smiling. Have a nice day ahead folks In a shop a man asked for 1/2 kg of butter. The salesperson, a young boy, said that only 1kg packs were available in the shop, but the man insisted on buying only

Target date in result list

Hello list Arsystem 7.6 on unix box Oracle 11 Not sure is this issue was posted. Am seeing an issue with the target dates on the IM console The target date which i can see in the result list and the ticket are different. Target date gets update properly on all the transaction, but the value

taking time to retrieve CI

ARSYSTEM 7.6.04 sp2 on unix Oracle 11 We facing issue wherein system is taking around 1-2 min to retrieve the service CI menu. Have checked the logs but nothing till date. This is happening for incident console If is somewhere else i need to check Regards Rajesh

How to increase java heap size in tomcat on Solaris

How to increase java heap size in tomcat 6.0 on Solaris ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: How to increase java heap size in tomcat on Solaris

with the garbage collector. -- Steve Kallestad On Tue, Feb 19, 2013 at 6:29 AM, Rajesh Nair rajesh.nair@gmail.comwrote: ** How to increase java heap size in tomcat 6.0 on Solaris _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have

Re: Incoming email sometimes

What is the amount of outgoing email? You can probably set the email to debug mode and check what is happening On Nov 14, 2012 9:33 PM, William Rentfrow wrentf...@stratacominc.com wrote: ** Standard question: anything in the Email logs? ** ** Also, every once in a while I run into

Re: [EXTERNAL] Re: Work info in task

– Windows 2008 – SQL Server 2008 ** ** ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Rajesh Nair *Sent:* Thursday, November 01, 2012 12:42 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: [EXTERNAL] Re: Work info in task

Re: [EXTERNAL] Re: Work info in task

, Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Tester Albuquerque, NM USA nkst...@sandia.gov ITSM 7.6.04 SP2 – Windows 2008 – SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Rajesh Nair Sent: Thursday, November

Re: Resolved...Re: Work info in task

Hello All It turned out to be an issue with permissions The user was opening the task from problem investigation, where used open the task form in read only mode.Changed the permission from problem user to problem manager and it worked On Nov 2, 2012 4:04 PM, Rajesh Nair rajesh.nair@gmail.com

Re: [EXTERNAL] Re: Work info in task

to click on work info On Fri, Nov 2, 2012 at 11:46 AM, Rajesh Nair rajesh.nair@gmail.com wrote: I have a look at the preferences if any and also try to find out if this a similar case on any other computers as well. In case if i find something new will let u all know about it Thanks Regards

Re: Work info in task

fine for me. I tried give the user task admin manager permission but still it does work Any ideas? Is it a defect Arsystem 7.1 itsm 7.1 On Nov 1, 2012 11:13 PM, Rajesh Nair rajesh.nair@gmail.com wrote: Hello listers

Re: Work info in task

, Rajesh Nair rajesh.nair@gmail.com wrote: ** Soory for the incomplete mail Have an issue seen very recently In task management if any tries to open the work info add he/she is able to open only the first work info, if we try to open the any othet then the systemdoes not select the entry

Re: Work info in task

Hello, I haven't on web, but i assume it will not there also On Nov 1, 2012 11:28 PM, Tauf Chowdhury taufc...@gmail.com wrote: ** Does it work on the web then or same issue? Sent from my iPhone On Nov 1, 2012, at 1:57 PM, Rajesh Nair rajesh.nair@gmail.com wrote: ** One mor thing

Re: [EXTERNAL] Re: Work info in task

:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Rajesh Nair *Sent:* Thursday, November 01, 2012 11:57 AM *To:* arslist@ARSLIST.ORG *Subject:* [EXTERNAL] Re: Work info in task ** ** ** One mor thing missed out tauf it via client

Re: [EXTERNAL] Re: Work info in task

National Laboratories ARS-ITSM Tester Albuquerque, NM USA nkst...@sandia.gov ITSM 7.6.04 SP2 – Windows 2008 – SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rajesh Nair Sent: Thursday, November 01, 2012 11:57 AM To: arslist

Re: [EXTERNAL] Re: Work info in task

) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Rajesh Nair *Sent:* Thursday, November 01, 2012 2:34 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: [EXTERNAL] Re: Work info in task ** ** ** Thanks for the input natalie I have scenario on user as well as mine machine as where he login

Ar escalator modifying estimated resolution time

Hello listers Have a slight suitation with me. Have a couple of tickets wherein ar escalator modifies the time for estimated resolution time every time a ticket is modified be it status update or assinment to another group. The sla is the same. Ar escalator set a new time and then again after a

Re: Ar escalator modifying estimated resolution time

kicked off by an escalation) is doing this. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Rajesh Nair Sent: Wednesday, October 31, 2012 12:02 PM To: arslist@ARSLIST.ORG Subject: Ar escalator modifying estimated

Changing date n time

Hello listers I need a smsll information Need to change the timestamp value in closed.time in chg module. i tried modifying the value in status history The history form shows the changed but in the chg ticket it still shows the same value Arsystem 7.1 patch 11 Chg management 7.0.03 patch 009

Re: FF: What happens to the remedy world on Jan 19, 2038?

25 years from i will be in hell looking after CI and asset inventory. Where class will be people ;-) On Sep 21, 2012 11:47 PM, pritch pri...@ptd.net wrote: But if it is around we'll be on version 22.8.51 SP10594 And I'm sure there'll be a hot fix buried somewhere we'll all have to do the

Re: SLM issue

PM, Rajesh Nair rajesh.nair@gmail.comwrote: Jose Can you tell me more on unless it is restarted _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives

Error while generating report

Hello listers My issue might a bit novice Arsystem 7.5 Midtier 7.5 Have develped a report .arr and trying to run this report , am getting error Failed to perform action Hav selected type as arsyem as arsystem File as csv Override as yes Am i missing something here Do i need to give the full path

SLM issue

Hi listers, need a small clarification, 7.5.00 Patch 006 SW00392339 have an issue here in Incident management. was going through some ticket to be more precise got an issue reported, a ticket was riased with goal time of 8 hrs and was assigned to 1st level with 24hrs clock SLA start when

Re: SLM issue

That make sense., the problem is j am new to this org and i need to have astrong ponit to say that once the status of SLA says mssed, it will be the same even it is assigned to the group w Even if the goal time is not missed as calculated On Aug 27, 2012 7:27 PM, Rajesh Nair rajesh.nair

Re: SLM issue

, Rajesh Nair rajesh.nair@gmail.comwrote: Both this SLA's are gro _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com

Re: Reports in Excel Format in Midtier

The question is how are you trying to extract the report, is it though customized report using CRystal or direct from the form? If are trying this with version above 7(midtier) using Report concole you can do that exporting the data in csv On Fri, Jul 27, 2012 at 2:58 PM, Sujatha Jagan

Re: Error when creating Reports

Check you entries in ar.cfg file and check if reportpulgin.dll is mentioned in the list. On Fri, Jul 27, 2012 at 12:00 PM, Sujatha Jagan sujatha@gmail.comwrote: Hi All, I need to take create new reports Remedy. When i click save or give a search on ReportCreator form,i get the

Re: Congrats to Misi

Even though it's an anxious time for dad to see his little girl grow up. But I am sure when she is born; she is the family's sweetest angel. Congratulations on the birth of your baby girl. On Fri, Jul 27, 2012 at 4:16 PM, Misi Mladoniczky m...@rrr.se wrote: Hi, Thank you, and yes, I will

Re: Error when creating Reports

in ar.cfg file. Can i know the exact entry to be put on the ar.conf file? Thanks On Fri, Jul 27, 2012 at 4:45 PM, Rajesh Nair rajesh.nair@gmail.comwrote: ** Check you entries in ar.cfg file and check if reportpulgin.dll is mentioned in the list. On Fri, Jul 27, 2012 at 12:00 PM, Sujatha

Re: Custom status in Incident Mgmt

here the logs will help you, or the email message form comes in handly as it will have all the email which is genereated/Created from the system On Wed, Jul 25, 2012 at 5:20 PM, Joe hornetlo...@gmail.com wrote: Thanks Everyone for the input, Based on your inputs I believe the best path is to

Re: ITSM Assignee - Timetable

are available during a timeframe will get the tickets assigned. On Tue, Jul 17, 2012 at 6:28 PM, Rajesh Nair rajesh.nair@gmail.comwrote: ** Had a same requirement for me, long back but to some other reason it did not kick off, but had a thought of how to do it, but this was going

Re: FW: ITSM Assignee - Timetable

not set to 'not available/on vacation' This way only assignee which are available during a timeframe will get the tickets assigned. ** ** On Tue, Jul 17, 2012 at 6:28 PM, Rajesh Nair rajesh.nair@gmail.com wrote: ** Had a same requirement for me, long back but to some

Re: ITSM Assignee - Timetable

Had a same requirement for me, long back but to some other reason it did not kick off, but had a thought of how to do it, but this was going to be a manual activty for the shift leads/manager 1) Form A which has information of all the consultant along with the shift timing. 2) an escalation

Friday Humor

What is Effective Communication ?? Jack and Max are walking from religious service. Jack wonders whether it would be all right to smoke while praying. Max replies, Why don't you ask the Priest? So Jack goes up to the Priest and asks, Priest,may I smoke while I pray? But the Priest says, No, my

Re: catch the email before it is deleted

Hello, Are you talking about incomign email fucntionality?? then yes systen deletes the mail from the mailbox once read. You can see it from the log what is happening in the backend and why it giving error. It will be helpful if you can post te error log On Thu, Jul 12, 2012 at 1:50 PM, Misi

Re: catch the email before it is deleted

if i am not wrong in arsystem email messages configuration form you have an option for setting outgoing mail do u want to delete or not if set to know the mail remains in the email message form even if there is error in transmitting it. if the option is NO and still the message gets deleted then

Re: FW: TelAlert

Yes you can do it with active link set field action on when submission of ticket if the status of the ticket is urent/high or the user is a VIP $PROCESS$ @@ : D:\Telalert\Telalert.exr -g $Group Name$ -m detials the group name value should be the configuration file of telalert s/w hope this

Re: catch the email before it is deleted

On 7/12/2012 11:42 AM, Rajesh Nair wrote: ** if i am not wrong in arsystem email messages configuration form you have an option for setting outgoing mail do u want to delete or not if set to know the mail remains in the email message form even if there is error in transmitting

Re: BMC Remedy ITSM Vs Service Now

Daniel, you are very much on track, this person was indeed with BMC in India, i remember he had released from BMC couple of months ago.. Don't ask me how i know..? :) On Thu, Jul 5, 2012 at 6:39 PM, arslist arsl...@danielbloom.ca wrote: ** There is someone with that name that has

Re: Incident Notifications

IN case if these user's receives mail from the system for only approval, then i would put the email address against only one user and put other's email notification as blank. regards rajesh = From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of

Friday Humor

Greetings. Was going through some of the SMS's i recieved today and thought of sharing this with you. Damm i am afraid to use the word FRIDAY again.. hope it does not offend any one. Interviewer: Do you think you can handle a variety of work? Candidate: Yes I think so, I have worked in 10

Its friday again......Heaven or Hell??? Surely experienced by some of us.....

One day while walking down the street a highly successful Human Resources Manager was tragically hit by a bus and she died. Her soul arrived up in heaven where she was met at the Pearly Gates by St. Peter himself.. Welcome to Heaven, said St. Peter. Before you get settled in though, it seems we

Re: Its friday again......Heaven or Hell??? Surely experienced by some of us.....

is that Its friday again..Heaven or Hell???this is the place to share info releted to ARS not to Days. On 1 June 2012 14:01, Rick Cook remedyr...@gmail.com wrote: ** That's funny right there... Rick On Jun 1, 2012 5:27 AM, Rajesh Nair rajesh.nair@gmail.com wrote: ** One day

Re: Its friday again .............. Surely experienced by some of us.....homour

ok now i got it... my mail is not agaist any religion.. probably i would applogise right here in this forum, in case if i have heart any one's feeling. here it is i changed my subject line 4 u :) Regadrs Rajesh On Fri, Jun 1, 2012 at 5:19 PM, Rajesh Nair rajesh.nair@gmail.comwrote

Re: Requester Console in Home Page.

If it is for all, then you can set the page as default in the Server Information, But it is for specific user then you can do it via work flows. On Thu, May 24, 2012 at 2:43 PM, team.rem...@libero.it team.rem...@libero.it wrote: Hi All, i would like to display directly the 'Requester Console'

Re: Requester Console in Home Page.

As misi said you can set the home page you need in the User preference form, but its one time activity where you need to set this parameter for all the user's with read permission Setting the defualt page as requestor console will make the page as default for all. before checking for another

Re: JOB: Lead AR System Product Manager - India (Pune)

ye,, it goes upto 38 in summer On Wed, May 23, 2012 at 5:07 PM, richard@bwc.state.oh.us richard@bwc.state.oh.us wrote: ** Hot hot does it get there during the warm season? *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Axton

Re: Lead AR System Product Manager - India (Pune)

Manager - India (Pune) ** That’s about 100 F……thought it got a lot hotter than that…hmmm…. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Rajesh Nair *Sent:* Wednesday, May 23, 2012 7:58 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: JOB