Re: [IxDA Discuss] the UX hall of shame

2008-05-08 Thread Daniel Szuc
Why not offer a great UX on the web and customer support channels? 

Seems to work for Netflix - 

* Netflix talks - http://www.brandonschauer.com/blog/?p=59

Netflix also appear to invest in their web channel -
http://www.uie.com/articles/kane_interview/ 

Suggest the business design opportunity is to offer to move or bridge
users to channels (at the right time) to help find an answer whilst at
the same time optimizing an opportunity for the business. The problem
is, often channels are completely disconnected from each other and
broken. So if I see a phone number on the web site, I then have to
navigate through an IVRS when I call. Yikes!

The question for an UX Designer is how you can weave all these pieces
together without deliberately pitting one channel against the other
i.e. lets make the web design crap so they call our Customer Support.


rgds,
Dan

-- 
Daniel Szuc
Principal Usability Consultant
Apogee Usability Asia Ltd
www.apogeehk.com
Usability in Asia 

The Usability Kit - www.theusabilitykit.com


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=28719



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Re: [IxDA Discuss] the UX hall of shame

2008-05-08 Thread Kontra
Daniel Szuc:
 The question for an UX Designer is how you can weave all these pieces
 together without deliberately pitting one channel against the other

Because

a) this decision is almost never the purview of a UX Designer,

b) management sees a legitimate source of revenue in post-sale
services and likely the existing business model requires it, and

c) management doesn't believe (or has never been shown) that revenue
loss from post-sale services can be overcome by revenue gain from
better UX (and presumably the ensuing higher volume).

Likewise solutions at the design competition or let's clean up the
home page level are woefully inadequate to remedy what's essentially
a business strategy question, where design practitioners aren't
currently asked to get involved in.

-- 
Kontra
http://counternotions.com

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Re: [IxDA Discuss] the UX hall of shame

2008-05-08 Thread Daniel Szuc

Likewise solutions at the design competition or let's clean up the
home page level are woefully inadequate to remedy what's essentially
a business strategy question, where design practitioners aren't
currently asked to get involved in.


Agree and its good to start somewhere.

Suggest that over time more business is paying attention to words like  
user experience,customer experience,usability etc etc and  
opening their doors to getting design practitioners to help at a  
strategic level. The business may not totally get what we do but they  
are definitely interested :) Side note - Be interesting to get a gauge  
from the community as to how busy they are now and how their UX teams  
are managing the flow of work. My guess is that people are busy! Which  
is a good thing!


Liya Zheng talked about her experience in a workshop she gave in China  
in 2007 on Communicating Your Design Vision -- http://www.upachina.org/userfriendly2007/pwcontent/w_liya_en.html 
 , where she is not only helping the business at a screen by screen  
or widget level but also at a strategic level at her company. If she  
or Josh Seiden is listening they may be able to elaborate a little  
more as its good stuff.


rgds,
Dan

On 8 May 2008, at 3:04 PM, Kontra wrote:


Daniel Szuc:

The question for an UX Designer is how you can weave all these pieces
together without deliberately pitting one channel against the other


Because

a) this decision is almost never the purview of a UX Designer,

b) management sees a legitimate source of revenue in post-sale
services and likely the existing business model requires it, and

c) management doesn't believe (or has never been shown) that revenue
loss from post-sale services can be overcome by revenue gain from
better UX (and presumably the ensuing higher volume).

Likewise solutions at the design competition or let's clean up the
home page level are woefully inadequate to remedy what's essentially
a business strategy question, where design practitioners aren't
currently asked to get involved in.

--
Kontra
http://counternotions.com



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[IxDA Discuss] [Event] Reminder: London IxDA meeting tonight!

2008-05-08 Thread Alexander Livingstone
For those that have RSVPed: don't forget about tonight!
Map: http://snipurl.com/daredigital

Unfortunately it's too late to RSVP now, however you haven't missed
out entirely - we will be going to the Yorkshire Grey pub after the
meeting from about 8:30.
Map: http://snipurl.com/yorkshiregrey

If anyone needs some help getting there, my mobile is: O7879 655 3OO

Regards,

Alex.

On Mon, Apr 28, 2008 at 10:34 PM, Alexander Livingstone
[EMAIL PROTECTED] wrote:
  IxDA's very own Dave Malouf is coming to town!

 John Gibbard has very kindly offered his (relaxed, pleasant) workplace
 as a venue for the next meeting. This is fortunate as there's a
 distinct possibility I'm going to be shunted of to Asia for three
 weeks or so during the time when the next meeting is meant to be
 taking place / Dave is over.

 They have very kindly offered to sponsor the event and provide food
 and drink - remember that attendance won't cost you a penny!

 You can arrive from about 6:30 and there will be a structured
 discussion from 7:00.
 7:30 to 8:30 will be general networking and remember to bring business cards!
 At 8:30 we'll be retiring to the Yorkshire Grey pub for those who wish to.

 So - the venue has changed to the offices of:

 dare digital
 (corner of Margaret St. and Great Gitchfield St.)
 13-14 Margaret Street
 London W1W 8RN

 Map: http://tinyurl.com/3ql96f
 Nearest tube: Oxford Circus

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Re: [IxDA Discuss] the UX hall of shame

2008-05-08 Thread Patricia Garcia
GD may have profitability but do they have sustainability.  


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=28719



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Re: [IxDA Discuss] the UX hall of shame

2008-05-08 Thread Will Evans
I will plug my hosting provider. I get nothing to do so. They don't believe
in bribing people to resell their services. They do everything GD does -
better. Registration, Hosting, transfers, everything. At reasonable prices.
MediaTemple is great. When I have had issues - I can submit a request - or
call them. They answer the phone promptly, they never - ever - ever upsell -
and they pride themselves on delivering real value with a friendly voice on
the phone. And their site is relatively clean, simple, and easy to use. No
clutter, no fuss - great service.

GD can spend millions on ads - but they will never have MT's brand loyalty.



On Thu, May 8, 2008 at 8:34 AM, Patricia Garcia [EMAIL PROTECTED]
wrote:

 GD may have profitability but do they have sustainability.



-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel +1.617.281.1281 | [EMAIL PROTECTED]
-

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Re: [IxDA Discuss] the UX hall of shame

2008-05-08 Thread Will Evans
I will plug my hosting provider. I get nothing to do so. They don't believe
in bribing people to resell their services. They do everything GD does -
better. Registration, Hosting, transfers, everything. At reasonable prices.
MediaTemple is great. When I have had issues - I can submit a request - or
call them. They answer the phone promptly, they never - ever - ever upsell -
and they pride themselves on delivering real value with a friendly voice on
the phone. And their site is relatively clean, simple, and easy to use. No
clutter, no fuss - great service.

GD can spend millions on ads - but they will never have MT's brand loyalty.



On Thu, May 8, 2008 at 8:34 AM, Patricia Garcia [EMAIL PROTECTED]
wrote:

 GD may have profitability but do they have sustainability.



-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel +1.617.281.1281 | [EMAIL PROTECTED]
-

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[IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Dan Saffer
So I'm half watching the TV last night and I look up during a  
commercial for Ford automobiles, and they are talking about their new  
navigation system and the guy in the commercial (or an actor claiming  
to be) says something along the lines of, I design the user  
interface. I like taking hard problems and making them simple for  
people to use.


Needless to say, I almost fell out of my chair. Anyone else seen this  
commercial? I can't find it online, or even reference to it online.


As far as I know, this is the first time an interaction designer has  
appeared on a TV commercial for a product, much less mention bits of  
our philosophy.


Dan



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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Will Evans
I saw a slightly different one - this time staring a woman who was obviously
some kind of HFE, designer - something doing user testing for the dashboard
on the ford fusion, talking about how she tests prototypes with real users
to inform the design.

So it looks like they have at least 2 tv spots focused on the how and why of
making things better for people.

On Thu, May 8, 2008 at 9:42 AM, Dan Saffer [EMAIL PROTECTED] wrote:

 So I'm half watching the TV last night and I look up during a commercial
 for Ford automobiles, and they are talking about their new navigation system
 and the guy in the commercial (or an actor claiming to be) says something
 along the lines of, I design the user interface. I like taking hard
 problems and making them simple for people to use.

 Needless to say, I almost fell out of my chair. Anyone else seen this
 commercial? I can't find it online, or even reference to it online.

 As far as I know, this is the first time an interaction designer has
 appeared on a TV commercial for a product, much less mention bits of our
 philosophy.

 Dan


 
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-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel +1.617.281.1281 | [EMAIL PROTECTED]
-

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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread David Shaw
Very interesting... could this be the start of the tipping point for our
industry??

On Thu, May 8, 2008 at 7:04 AM, Will Evans [EMAIL PROTECTED] wrote:

 I saw a slightly different one - this time staring a woman who was
 obviously
 some kind of HFE, designer - something doing user testing for the dashboard
 on the ford fusion, talking about how she tests prototypes with real users
 to inform the design.

 So it looks like they have at least 2 tv spots focused on the how and why
 of
 making things better for people.

 On Thu, May 8, 2008 at 9:42 AM, Dan Saffer [EMAIL PROTECTED] wrote:

  So I'm half watching the TV last night and I look up during a commercial
  for Ford automobiles, and they are talking about their new navigation
 system
  and the guy in the commercial (or an actor claiming to be) says something
  along the lines of, I design the user interface. I like taking hard
  problems and making them simple for people to use.
 
  Needless to say, I almost fell out of my chair. Anyone else seen this
  commercial? I can't find it online, or even reference to it online.
 
  As far as I know, this is the first time an interaction designer has
  appeared on a TV commercial for a product, much less mention bits of our
  philosophy.
 
  Dan
 
 
  
  Welcome to the Interaction Design Association (IxDA)!
  To post to this list ... [EMAIL PROTECTED]
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 --
 ~ will

 Where you innovate, how you innovate,
 and what you innovate are design problems


 -
 Will Evans | User Experience Architect
 tel +1.617.281.1281 | [EMAIL PROTECTED]

 -
 
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-- 
Art provokes thinking, design solves problems

w: http://www.davidshaw.info

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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Bill DeRouchey
Wow, I have to see that commercial. That's great news for what we do.

I had the same reaction when seeing the Deborah Adler ads on Target.
I made this prescription bottle easier to understand. Such a simple
thing, and yet it's amazing when it's highlighted.

Bill

  On Thu, May 8, 2008 at 9:42 AM, Dan Saffer [EMAIL PROTECTED] wrote:

   As far as I know, this is the first time an interaction designer has
   appeared on a TV commercial for a product, much less mention bits of our
   philosophy.
  
   Dan

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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Alexander Baxevanis
Couldn't find the original tv spot either, but I found one video on
their website where they show off their testing with driving
simulators - they even mention the term human-machine interaction :)

It's the last video on that page:
http://www.fordvehicles.com/forddriveone/

-- Alex

On Thu, May 8, 2008 at 2:42 PM, Dan Saffer [EMAIL PROTECTED] wrote:
 So I'm half watching the TV last night and I look up during a commercial for
 Ford automobiles, and they are talking about their new navigation system and
 the guy in the commercial (or an actor claiming to be) says something along
 the lines of, I design the user interface. I like taking hard problems and
 making them simple for people to use.

 Needless to say, I almost fell out of my chair. Anyone else seen this
 commercial? I can't find it online, or even reference to it online.

 As far as I know, this is the first time an interaction designer has
 appeared on a TV commercial for a product, much less mention bits of our
 philosophy.

 Dan


 
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 To post to this list ... [EMAIL PROTECTED]
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Re: [IxDA Discuss] Hello.....is there any university which offer UXD???

2008-05-08 Thread Andrea Richeson
The University of Michigan, Ann Arbor has a terrific program.
http://www.si.umich.edu/msi/hci.htm

--Andrea Richeson
MILS '96


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=28769



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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Alexander Baxevanis
As an aside, why does it have to be so hard to find most ads? Why are
most companies not smart enough to put them up on their website and
help fuel the buzz?

I realise there may be issues around rights/licensing etc. but I can't
imagine that big companies don't have enough bargaining power to sort
out these issues!

-- Alex

On Thu, May 8, 2008 at 3:27 PM, Alexander Baxevanis
[EMAIL PROTECTED] wrote:
 Couldn't find the original tv spot either, but I found one video on
 their website where they show off their testing with driving
 simulators - they even mention the term human-machine interaction :)

 It's the last video on that page:
 http://www.fordvehicles.com/forddriveone/

 -- Alex

 On Thu, May 8, 2008 at 2:42 PM, Dan Saffer [EMAIL PROTECTED] wrote:
 So I'm half watching the TV last night and I look up during a commercial for
 Ford automobiles, and they are talking about their new navigation system and
 the guy in the commercial (or an actor claiming to be) says something along
 the lines of, I design the user interface. I like taking hard problems and
 making them simple for people to use.

 Needless to say, I almost fell out of my chair. Anyone else seen this
 commercial? I can't find it online, or even reference to it online.

 As far as I know, this is the first time an interaction designer has
 appeared on a TV commercial for a product, much less mention bits of our
 philosophy.

 Dan


 
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 To post to this list ... [EMAIL PROTECTED]
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Re: [IxDA Discuss] Layered/Faceted Navigation Techniques

2008-05-08 Thread Andrea Richeson
For a start, take a look at:
http://www.boxesandarrows.com/person/51-mikesteckel


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=28562



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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Chauncey Wilson
Yes, the commercial are good.  There are now two Ford commercials that
focus on HF, interaction design, and the use of virtual reality to
simulate concepts early.  There were some in the past by Bank of
America where they actually showed a clip of researchers doing
prototypes and workflow analysis, and testing as well a working on
future concepts that was good (actually better than their ATM). The
term user experience shows up now and then, but I don't hear the
term usability used that much (I think that it is not a term that is
understand by the general public at all and really like the last
sentence in the Ford commercial about making them simple for people
to use.  I would like to rename world usability day (WUD - awful
acronym something like Make Things Work Day.

Chauncey

On Thu, May 8, 2008 at 9:42 AM, Dan Saffer [EMAIL PROTECTED] wrote:
 So I'm half watching the TV last night and I look up during a commercial for
 Ford automobiles, and they are talking about their new navigation system and
 the guy in the commercial (or an actor claiming to be) says something along
 the lines of, I design the user interface. I like taking hard problems and
 making them simple for people to use.

 Needless to say, I almost fell out of my chair. Anyone else seen this
 commercial? I can't find it online, or even reference to it online.

 As far as I know, this is the first time an interaction designer has
 appeared on a TV commercial for a product, much less mention bits of our
 philosophy.

 Dan


 
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[IxDA Discuss] Iron Man

2008-05-08 Thread Kim Bieler
As if dishy eye candy Robert Downey Jr. and Gwyneth Paltrow weren't  
enough, the new Iron Man movie is chock-a-block with cool user  
interface design. Surely interactive holographic CAD drawings are just  
around the corner, right? And a heads-up display in every window of my  
house?


Still, there's no tech like low-tech. I think I fell in love when the  
hero sand-casts a titanium o-ring while being held captive in an  
Afghan cave.




-- Kim


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[IxDA Discuss] Question about scannable bar code on a mobile display

2008-05-08 Thread Dante Murphy
Hello Morten-

Enjoyed your presentation at Interaction08.  I wonder if you can provide
some information, based on your extensive research and knowledge of
mobile platforms.

 

A client has asked about the feasibility of displaying a scannable bar
code on a mobile device, like a cell phone or PDA.

 

Here are my questions:

Do most devices support the requisite resolution for this to work?  

How does the difference in size and scale of each pixel and display
impact the readability of the barcode?

Have you ever heard of or seen this in action?

How would the user get this barcode...would it have to be MMS, or would
the e-mail client be able to display this kind of content?

 

I am hoping you can provide some insight, or point me to a good source.
I am copying the IxDA list in case anyone else out there has any clues.

 

Thanks,

Dante

 

Dante Murphy | Director of User Experience| D I G I T A S  H E A L T H

229 South 18th Street | Rittenhouse Square | Philadelphia, PA 19103 |
USA

Email: [EMAIL PROTECTED] 

www.digitashealth.com http://www.digitashealth.com/   

 

A brand of Digitas, a member of the Paris-based Publicis Groupe S.A.
(Euronext Paris:  FR130577), the world's fourth largest
communications group, second largest media counsel and buying group, and
a global leader in digital and healthcare communications. 

 

The information in this email and subsequent attachments may contain
legally privileged, proprietary and confidential information that is
intended for a particular recipient.  If you are not the intended
recipient, you are hereby notified that any disclosure, copying,
distribution, retention or use of the contents of this email information
is prohibited.  When addressed to Digitas Health clients or vendors, any
information contained in this email is subject to the terms and
conditions in the governing contract.  If you have received this email
in error, please immediately notify us by telephone or by return email,
and delete the email.

 


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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Dan Saffer


On May 8, 2008, at 7:48 AM, clemens lango wrote:


is it maybe *me* who appears in this tv-spot?


Not unless you are now African-American. :)

I think you would remember a film crew filming you for several days. :)



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Re: [IxDA Discuss] Question about scannable bar code on a mobiledisplay

2008-05-08 Thread Caroline Jarrett
From: Dante Murphy [EMAIL PROTECTED]

: A client has asked about the feasibility of displaying a scannable bar
: code on a mobile device, like a cell phone or PDA.

snip - other questions
:
: Have you ever heard of or seen this in action?
:

In the UK, I have heard that you can buy train tickets for trains that depart 
from a specific station (Marylebone) and have a bar 
code appear on your mobile device. You then flash the device at a scanner on 
entry to the platform instead of using a paper ticket.

Haven't tried it myself.

Best,

Caroline Jarrett
[EMAIL PROTECTED]
07990 570647

Effortmark Ltd
Usability - Forms - Content

We have moved. New address:
16 Heath Road
Leighton Buzzard
LU7 3AB 



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Re: [IxDA Discuss] Question about scannable bar code on a mobile display

2008-05-08 Thread Jeff Howard
Hi Dante,

Here's an account of an iPhone being used to board an American
Airlines flight by scanning a PDF of the boarding pass barcode
displayed on screen:

http://gwhiz.wordpress.com/2008/04/21/aa-boarding-pass-iphone/

// jeff


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=28823



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Re: [IxDA Discuss] the UX hall of shame

2008-05-08 Thread Robert Hoekman Jr

 Why not offer a great UX on the web and customer support channels?


Believe me, I argued this point on many occasions. And their plan of driving
people to the call center never stopped me from putting out designs that
required little to no customer support.

The best marketing tool is a great product.

-r-

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Re: [IxDA Discuss] the UX hall of shame

2008-05-08 Thread Robert Hoekman Jr

 GD may have profitability but do they have sustainability.


They've been in business since 1998, have been listed as one of the top 50
fastest growing companies at least once, and are the most profitable domain
registrar in the world.

Their biggest problem with sustainability is finding more office space. When
I left, the had just finished rearranging a room to get more desks into it.
One guy had a makeshift cube in a hallway between offices.

-r-

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Re: [IxDA Discuss] Iron Man

2008-05-08 Thread Michael Micheletti
Warning, potential spoilers...

The assembled teens at our house took us along and we all had a good time.
There were two thought-provoking things for me:

1. Most unrealistic moment in the film: when Jeff Bridges plugs the stolen
power supply into the Evil Robot and it works first off, without needing to
shim, rewire the connector, configure the IP address, etc. I laughed aloud.
Flying robots and 3-D talking holograms seem much more likely somehow.

2. Thing I was surprised and delighted by: the giant fighting robots in the
film could be operated by adults. Many of the mechas among my anime
favorites can only, inexplicably, be operated by middle school students.

Michael Micheletti

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Re: [IxDA Discuss] the UX hall of shame

2008-05-08 Thread Will Evans
There must be other metrics to judge them on. McDonalds has served billions
and billions of burgers. They are still arguably the most disgusting,
unhealthy, hormone laden fat patties guarenteed to kill you around - but
they are cheap and ubiquitous. Google is the most useless search engine ever
invented for true research and scholarship - but everyone except the north
korean's use it. I won't eat McD burgers, I won't, unless forced, use Google
for real search, and I won't use GD for registration or hosting.

On Thu, May 8, 2008 at 12:23 PM, Robert Hoekman Jr [EMAIL PROTECTED] wrote:

 
  GD may have profitability but do they have sustainability.
 

 They've been in business since 1998, have been listed as one of the top 50
 fastest growing companies at least once, and are the most profitable domain
 registrar in the world.

 Their biggest problem with sustainability is finding more office space.
 When
 I left, the had just finished rearranging a room to get more desks into it.
 One guy had a makeshift cube in a hallway between offices.

 -r-
 
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... [EMAIL PROTECTED]
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-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel +1.617.281.1281 | [EMAIL PROTECTED]
-

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Re: [IxDA Discuss] Iron Man

2008-05-08 Thread Evan K. Stone
It's highly coincidental that this topic came up, since I too was
greatly impressed by the user interface ideas presented in Iron Man.
Immediately afterward, that's all I could think and talk about. I'm glad
I'm not the only one who had that kind of reaction...

[spoiler]

I was intrigued with the manipulation of the suit design model in 3D
holographic space (and the trash can. nice touch.). I had this
anticipatory excitement come over me, since what appeared in Minority
Report became reality (to a some degree) in Perceptive Pixel, and
because just over the last week or so there have been discussions on
this list regarding free hand gestures, so perhaps we will see the
holographic 3D interactions in the not too distant future... very
exciting to think about.

[/spoiler]

Film sure can be great inspiration. 

Thanks for bringing up the topic!

/// eks


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:discuss-
 [EMAIL PROTECTED] On Behalf Of Michael
Micheletti
 Sent: Thursday, May 08, 2008 9:31 AM
 To: Kim Bieler
 Cc: [EMAIL PROTECTED] list
 Subject: Re: [IxDA Discuss] Iron Man
 
 Warning, potential spoilers...
 
 The assembled teens at our house took us along and we all had a good
time.
 There were two thought-provoking things for me:
 
 1. Most unrealistic moment in the film: when Jeff Bridges plugs the
stolen
 power supply into the Evil Robot and it works first off, without
needing to
 shim, rewire the connector, configure the IP address, etc. I laughed
aloud.
 Flying robots and 3-D talking holograms seem much more likely somehow.
 
 2. Thing I was surprised and delighted by: the giant fighting robots
in the
 film could be operated by adults. Many of the mechas among my anime
 favorites can only, inexplicably, be operated by middle school
students.
 
 Michael Micheletti
 
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... [EMAIL PROTECTED]
 Unsubscribe  http://www.ixda.org/unsubscribe
 List Guidelines  http://www.ixda.org/guidelines
 List Help .. http://www.ixda.org/help

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
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Re: [IxDA Discuss] Iron Man

2008-05-08 Thread Jeff Axup
I'm sure many of us enjoy watching sci-fi movies and reading fiction which
explores the future of UI design and technologies. I must admit feeling very
inspired by the Iron Man concept of having the ability to design and produce
advanced technologies in one's own home. To a large extent, web
entrepreneurs can already do that, so it can be a reality now - with the
right skills.

However, something to bear in mind with film and book depictions of
technologies: They are not designed to work for real people. They are not
designed to be feasible. They are not designed to be cost-effective. What
they are designed to do is to have visual appeal, or to sound exciting.

Bruce Sterling (an author of such books) makes this point clearly here:
http://www.vimeo.com/769193

VR and gestural interfaces and anything 3D certainly do have some
application in the real world, but more importantly, they look really good
flashing up from a designer desk in a mansion in Malibu.  =)

-Jeff

On Thu, May 8, 2008 at 9:58 AM, Evan K. Stone 
[EMAIL PROTECTED] wrote:

 It's highly coincidental that this topic came up, since I too was
 greatly impressed by the user interface ideas presented in Iron Man.
 Immediately afterward, that's all I could think and talk about. I'm glad
 I'm not the only one who had that kind of reaction...

 [spoiler]

 I was intrigued with the manipulation of the suit design model in 3D
 holographic space (and the trash can. nice touch.). I had this
 anticipatory excitement come over me, since what appeared in Minority
 Report became reality (to a some degree) in Perceptive Pixel, and
 because just over the last week or so there have been discussions on
 this list regarding free hand gestures, so perhaps we will see the
 holographic 3D interactions in the not too distant future... very
 exciting to think about.

 [/spoiler]

 Film sure can be great inspiration.

 Thanks for bringing up the topic!

 /// eks


  -Original Message-
  From: [EMAIL PROTECTED] [mailto:discuss-
  [EMAIL PROTECTED] On Behalf Of Michael
 Micheletti
  Sent: Thursday, May 08, 2008 9:31 AM
  To: Kim Bieler
  Cc: [EMAIL PROTECTED] list
  Subject: Re: [IxDA Discuss] Iron Man
 
  Warning, potential spoilers...
 
  The assembled teens at our house took us along and we all had a good
 time.
  There were two thought-provoking things for me:
 
  1. Most unrealistic moment in the film: when Jeff Bridges plugs the
 stolen
  power supply into the Evil Robot and it works first off, without
 needing to
  shim, rewire the connector, configure the IP address, etc. I laughed
 aloud.
  Flying robots and 3-D talking holograms seem much more likely somehow.
 
  2. Thing I was surprised and delighted by: the giant fighting robots
 in the
  film could be operated by adults. Many of the mechas among my anime
  favorites can only, inexplicably, be operated by middle school
 students.
 
  Michael Micheletti
  
  Welcome to the Interaction Design Association (IxDA)!
  To post to this list ... [EMAIL PROTECTED]
  Unsubscribe  http://www.ixda.org/unsubscribe
  List Guidelines  http://www.ixda.org/guidelines
  List Help .. http://www.ixda.org/help
 
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... [EMAIL PROTECTED]
 Unsubscribe  http://www.ixda.org/unsubscribe
 List Guidelines  http://www.ixda.org/guidelines
 List Help .. http://www.ixda.org/help




-- 
Thanks,
Jeff

Jeff Axup, Ph.D.
Principal Consultant, Mobile Community Design Consulting, San Diego

Research: Mobile Group Research Methods, Social Networks, Group Usability
E-mail: axup at userdesign.com
Blog: http://mobilecommunitydesign.com
Moblog: http://memeaddict.blogspot.com

Designers mine the raw bits of tomorrow. They shape them for the present
day. - Bruce Sterling


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Re: [IxDA Discuss] Iron Man

2008-05-08 Thread Kim Bieler
I beg to differ. The most unrealistic moment was when the heroine,  
wearing five-inch heels, ran (!) away from the giant robot across a  
gridded floor without getting stuck.


Back to UI: The holograph thing was really cool, especially since he  
used a wand to point the file off his desktop display onto the  
holograph table display. I can tell a lot of us are going to be  
watching the DVD in slow motion to see all the nuances.



On May 8, 2008, at 12:30 PM, Michael Micheletti wrote:

1. Most unrealistic moment in the film: when Jeff Bridges plugs the  
stolen power supply into the Evil Robot and it works first off,  
without needing to shim, rewire the connector, configure the IP  
address, etc. I laughed aloud. Flying robots and 3-D talking  
holograms seem much more likely somehow.




-- Kim

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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Andrei Herasimchuk

On May 8, 2008, at 6:42 AM, Dan Saffer wrote:

As far as I know, this is the first time an interaction designer has  
appeared on a TV commercial for a product, much less mention bits of  
our philosophy.


So the guy in the commercial says he designs user interfaces and you  
translate that into he does interaction design. Even to this day I  
still find that tragically amusing. Unless of course the folks on the  
board for the IxDA want to finally acknowledge that to design user  
interfaces you have to be to do more than just worry about the  
interaction piece and get into all those other distractions like pixel  
accurate type, color and composition for the final design plus more.


I still don't understand the disdain for calling oneself an interface  
designer. It is and always has been the logical choice to describe the  
job since it's also the easiest thing to do to say, I design  
interfaces therefore I'm an interface designer.


This is a rhetorical remark, by the way. But even so, thread hijack  
commencing in three... two... one...


--
Andrei Herasimchuk

Principal, Involution Studios
innovating the digital world

e. [EMAIL PROTECTED]
c. +1 408 306 6422


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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread mark schraad
bait - bite
'cause I probably design so much more than just the interface.

Mark



On Thu, May 8, 2008 at 1:23 PM, Andrei Herasimchuk 
[EMAIL PROTECTED] wrote:

 On May 8, 2008, at 6:42 AM, Dan Saffer wrote:

  As far as I know, this is the first time an interaction designer has
 appeared on a TV commercial for a product, much less mention bits of our
 philosophy.


 So the guy in the commercial says he designs user interfaces and you
 translate that into he does interaction design. Even to this day I still
 find that tragically amusing. Unless of course the folks on the board for
 the IxDA want to finally acknowledge that to design user interfaces you have
 to be to do more than just worry about the interaction piece and get into
 all those other distractions like pixel accurate type, color and composition
 for the final design plus more.

 I still don't understand the disdain for calling oneself an interface
 designer. It is and always has been the logical choice to describe the job
 since it's also the easiest thing to do to say, I design interfaces
 therefore I'm an interface designer.

 This is a rhetorical remark, by the way. But even so, thread hijack
 commencing in three... two... one...

 --
 Andrei Herasimchuk

 Principal, Involution Studios
 innovating the digital world

 e. [EMAIL PROTECTED]
 c. +1 408 306 6422


 
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... [EMAIL PROTECTED]
 Unsubscribe  http://www.ixda.org/unsubscribe
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 List Help .. http://www.ixda.org/help


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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Will Evans
Exactly. I have [D/d]esigned structures, taxonomies, behaviors,
interactions, interfaces, ships on fire off the shoulder of orion, doesn't
matter what you call me, soon all these designs will be gone -- like tears
in rain. But I do like the quote for all those Design Thinking wankers -
will all their strategy power points be in MOMA in 20 years? Nope. Not a
one. Ha!

I was wondering how I was going to get a blade runner quote in this
discussion - and Boom! I designed it in.

On Thu, May 8, 2008 at 1:32 PM, mark schraad [EMAIL PROTECTED] wrote:

 bait - bite
 'cause I probably design so much more than just the interface.

 Mark



 On Thu, May 8, 2008 at 1:23 PM, Andrei Herasimchuk 
 [EMAIL PROTECTED] wrote:

  On May 8, 2008, at 6:42 AM, Dan Saffer wrote:
 
   As far as I know, this is the first time an interaction designer has
  appeared on a TV commercial for a product, much less mention bits of our
  philosophy.
 
 
  So the guy in the commercial says he designs user interfaces and you
  translate that into he does interaction design. Even to this day I
 still
  find that tragically amusing. Unless of course the folks on the board for
  the IxDA want to finally acknowledge that to design user interfaces you
 have
  to be to do more than just worry about the interaction piece and get into
  all those other distractions like pixel accurate type, color and
 composition
  for the final design plus more.
 
  I still don't understand the disdain for calling oneself an interface
  designer. It is and always has been the logical choice to describe the
 job
  since it's also the easiest thing to do to say, I design interfaces
  therefore I'm an interface designer.
 
  This is a rhetorical remark, by the way. But even so, thread hijack
  commencing in three... two... one...
 
  --
  Andrei Herasimchuk
 
  Principal, Involution Studios
  innovating the digital world
 
  e. [EMAIL PROTECTED]
  c. +1 408 306 6422
 
 
  
  Welcome to the Interaction Design Association (IxDA)!
  To post to this list ... [EMAIL PROTECTED]
  Unsubscribe  http://www.ixda.org/unsubscribe
  List Guidelines  http://www.ixda.org/guidelines
  List Help .. http://www.ixda.org/help
 
 
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... [EMAIL PROTECTED]
 Unsubscribe  http://www.ixda.org/unsubscribe
 List Guidelines  http://www.ixda.org/guidelines
 List Help .. http://www.ixda.org/help




-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel +1.617.281.1281 | [EMAIL PROTECTED]
-

Welcome to the Interaction Design Association (IxDA)!
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Re: [IxDA Discuss] Iron Man

2008-05-08 Thread Jeffrey D. Gimzek


one of the things that was brought up - maybe on this list, i can't  
recall - with the Minority Report 3D gestural interface was that it  
would ridiculously exhausting to stand around all day with waving your  
hands in the air with your arms raised up hight than your chest.


try doing it for 10 minutes.

jd





On May 8, 2008, at 10:22 AM, Jeff Axup wrote:

I'm sure many of us enjoy watching sci-fi movies and reading fiction  
which
explores the future of UI design and technologies. I must admit  
feeling very
inspired by the Iron Man concept of having the ability to design and  
produce

advanced technologies in one's own home. To a large extent, web
entrepreneurs can already do that, so it can be a reality now - with  
the

right skills.

However, something to bear in mind with film and book depictions of
technologies: They are not designed to work for real people. They  
are not
designed to be feasible. They are not designed to be cost-effective.  
What
they are designed to do is to have visual appeal, or to sound  
exciting.


Bruce Sterling (an author of such books) makes this point clearly  
here:

http://www.vimeo.com/769193

VR and gestural interfaces and anything 3D certainly do have some
application in the real world, but more importantly, they look  
really good

flashing up from a designer desk in a mansion in Malibu.  =)

-Jeff

On Thu, May 8, 2008 at 9:58 AM, Evan K. Stone 
[EMAIL PROTECTED] wrote:


It's highly coincidental that this topic came up, since I too was
greatly impressed by the user interface ideas presented in Iron Man.
Immediately afterward, that's all I could think and talk about. I'm  
glad

I'm not the only one who had that kind of reaction...

[spoiler]

I was intrigued with the manipulation of the suit design model in 3D
holographic space (and the trash can. nice touch.). I had this
anticipatory excitement come over me, since what appeared in Minority
Report became reality (to a some degree) in Perceptive Pixel, and
because just over the last week or so there have been discussions on
this list regarding free hand gestures, so perhaps we will see the
holographic 3D interactions in the not too distant future... very
exciting to think about.

[/spoiler]

Film sure can be great inspiration.

Thanks for bringing up the topic!

/// eks



-Original Message-
From: [EMAIL PROTECTED]  
[mailto:discuss-

[EMAIL PROTECTED] On Behalf Of Michael

Micheletti

Sent: Thursday, May 08, 2008 9:31 AM
To: Kim Bieler
Cc: [EMAIL PROTECTED] list
Subject: Re: [IxDA Discuss] Iron Man

Warning, potential spoilers...

The assembled teens at our house took us along and we all had a good

time.

There were two thought-provoking things for me:

1. Most unrealistic moment in the film: when Jeff Bridges plugs the

stolen

power supply into the Evil Robot and it works first off, without

needing to

shim, rewire the connector, configure the IP address, etc. I laughed

aloud.
Flying robots and 3-D talking holograms seem much more likely  
somehow.


2. Thing I was surprised and delighted by: the giant fighting robots

in the

film could be operated by adults. Many of the mechas among my anime
favorites can only, inexplicably, be operated by middle school

students.


Michael Micheletti

Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
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--
Thanks,
Jeff

Jeff Axup, Ph.D.
Principal Consultant, Mobile Community Design Consulting, San Diego

Research: Mobile Group Research Methods, Social Networks, Group  
Usability

E-mail: axup at userdesign.com
Blog: http://mobilecommunitydesign.com
Moblog: http://memeaddict.blogspot.com

Designers mine the raw bits of tomorrow. They shape them for the  
present

day. - Bruce Sterling


Welcome to the Interaction Design Association (IxDA)!
To post to this list ... [EMAIL PROTECTED]
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- -

Jeffrey D. Gimzek | Senior User Experience Designer

http://www.glassdoor.com



Welcome 

Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Christine Boese
Blade Runner ref is much appreciated... G

Chris

On Thu, May 8, 2008 at 1:41 PM, Will Evans [EMAIL PROTECTED] wrote:

 Exactly. I have [D/d]esigned structures, taxonomies, behaviors,
 interactions, interfaces, ships on fire off the shoulder of orion, doesn't
 matter what you call me, soon all these designs will be gone -- like tears
 in rain. But I do like the quote for all those Design Thinking wankers -
 will all their strategy power points be in MOMA in 20 years? Nope. Not a
 one. Ha!

 I was wondering how I was going to get a blade runner quote in this
 discussion - and Boom! I designed it in.

 On Thu, May 8, 2008 at 1:32 PM, mark schraad [EMAIL PROTECTED] wrote:

  bait - bite
  'cause I probably design so much more than just the interface.
 
  Mark
 
 
 
  On Thu, May 8, 2008 at 1:23 PM, Andrei Herasimchuk 
  [EMAIL PROTECTED] wrote:
 
   On May 8, 2008, at 6:42 AM, Dan Saffer wrote:
  
As far as I know, this is the first time an interaction designer has
   appeared on a TV commercial for a product, much less mention bits of
 our
   philosophy.
  
  
   So the guy in the commercial says he designs user interfaces and you
   translate that into he does interaction design. Even to this day I
  still
   find that tragically amusing. Unless of course the folks on the board
 for
   the IxDA want to finally acknowledge that to design user interfaces you
  have
   to be to do more than just worry about the interaction piece and get
 into
   all those other distractions like pixel accurate type, color and
  composition
   for the final design plus more.
  
   I still don't understand the disdain for calling oneself an interface
   designer. It is and always has been the logical choice to describe the
  job
   since it's also the easiest thing to do to say, I design interfaces
   therefore I'm an interface designer.
  
   This is a rhetorical remark, by the way. But even so, thread hijack
   commencing in three... two... one...
  
   --
   Andrei Herasimchuk
  
   Principal, Involution Studios
   innovating the digital world
  
   e. [EMAIL PROTECTED]
   c. +1 408 306 6422
  
  
   
   Welcome to the Interaction Design Association (IxDA)!
   To post to this list ... [EMAIL PROTECTED]
   Unsubscribe  http://www.ixda.org/unsubscribe
   List Guidelines  http://www.ixda.org/guidelines
   List Help .. http://www.ixda.org/help
  
  
  Welcome to the Interaction Design Association (IxDA)!
  To post to this list ... [EMAIL PROTECTED]
  Unsubscribe  http://www.ixda.org/unsubscribe
  List Guidelines  http://www.ixda.org/guidelines
  List Help .. http://www.ixda.org/help
 



 --
 ~ will

 Where you innovate, how you innovate,
 and what you innovate are design problems


 -
 Will Evans | User Experience Architect
 tel +1.617.281.1281 | [EMAIL PROTECTED]

 -
 
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... [EMAIL PROTECTED]
 Unsubscribe  http://www.ixda.org/unsubscribe
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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Jack Moffett


On May 8, 2008, at 1:23 PM, Andrei Herasimchuk wrote:

So the guy in the commercial says he designs user interfaces and  
you translate that into he does interaction design. Even to this  
day I still find that tragically amusing. Unless of course the  
folks on the board for the IxDA want to finally acknowledge that to  
design user interfaces you have to be to do more than just worry  
about the interaction piece and get into all those other  
distractions like pixel accurate type, color and composition for  
the final design plus more.



Here we go again.

Andrei's view =  interface design  interaction design
Majority's view = interaction design  interface design



This is a rhetorical remark, by the way.


I don't think that's possible in a public forum—at least not this  
one. ;)


Jack


Jack L. Moffett
Interaction Designer
inmedius
412.459.0310 x219
http://www.inmedius.com


Things should be as simple as possible,
but no simpler.

 - Albert Einstein



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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Will Evans
Will's humble view is neither interaction  interface, nor interface 
interaction; but at some fundamental level:
interaction design ∝ interface design; interaction != interface

:-)

On Thu, May 8, 2008 at 2:12 PM, Jack Moffett [EMAIL PROTECTED] wrote:


 On May 8, 2008, at 1:23 PM, Andrei Herasimchuk wrote:

  So the guy in the commercial says he designs user interfaces and you
 translate that into he does interaction design. Even to this day I still
 find that tragically amusing. Unless of course the folks on the board for
 the IxDA want to finally acknowledge that to design user interfaces you have
 to be to do more than just worry about the interaction piece and get into
 all those other distractions like pixel accurate type, color and composition
 for the final design plus more.



 Here we go again.

 Andrei's view =  interface design  interaction design
 Majority's view = interaction design  interface design


  This is a rhetorical remark, by the way.


 I don't think that's possible in a public forum―at least not this one. ;)

 Jack


 Jack L. Moffett
 Interaction Designer
 inmedius
 412.459.0310 x219
 http://www.inmedius.com


 Things should be as simple as possible,
 but no simpler.

 - Albert Einstein



 
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~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel +1.617.281.1281 | [EMAIL PROTECTED]
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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Andrei Herasimchuk


On May 8, 2008, at 11:12 AM, Jack Moffett wrote:


Here we go again.


Actually... my view is:

interface design = interface design
interaction design as it applies to software is  interface design (as  
in it is a subset of interface design in that case)
interaction design as it applies to other domains is someone else's  
problem and I don't care how it's defined


Just correcting the record.

--
Andrei Herasimchuk

Principal, Involution Studios
innovating the digital world

e. [EMAIL PROTECTED]
c. +1 408 306 6422


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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Rich Rogan
You know, this was a moderately interesting post until this f'd up debate
started again on definition.

Please don't hijack posts with this nonsense, it's really trying,

Thanks,

Rich


On 5/8/08, Andrei Herasimchuk [EMAIL PROTECTED] wrote:


 On May 8, 2008, at 11:12 AM, Jack Moffett wrote:

 Here we go again.
 

 Actually... my view is:

 interface design = interface design
 interaction design as it applies to software is  interface design (as in
 it is a subset of interface design in that case)
 interaction design as it applies to other domains is someone else's
 problem and I don't care how it's defined

 Just correcting the record.

 --
 Andrei Herasimchuk

 Principal, Involution Studios
 innovating the digital world

 e. [EMAIL PROTECTED]
 c. +1 408 306 6422

 
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-- 
Joseph Rich Rogan
President UX/UI Inc.
http://www.jrrogan.com

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Re: [IxDA Discuss] Iron Man

2008-05-08 Thread Carol Smith
On Thu, May 8, 2008 at 1:23 PM, Kim Bieler [EMAIL PROTECTED] wrote:
I beg to differ. The most unrealistic moment was when the heroine, wearing
five-inch heels, ran (!) away from the giant robot across a gridded floor
without getting stuck.

Hah!  I think creating that incredible machine in a week was pretty
impressive as well.  :-)

I thought the 3D Holographs were inspiring as well - but the robots really
got me excited. I could finally have that extra set of arms - and while not
always perfect (the fire extinguisher) certainly they were helpful.

Carol

Carol J. Smith
Principal Consultant
Midwest Research, LLC - www.mw-research.com
[EMAIL PROTECTED] or cell: 773.218.6568

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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread dnp607


I did see this one! It cracked me up a little as I just finished  
researching and designing a GPS interface for a Northern Cali  
company... The commercial had me thinking about how quickly in-car  
nav systems are becoming obsolete to handheld and phone versions.  
Most of the people I interviewed in my research ended up either  
using, or planning to use a handheld or phone system due to  
portability, upgrade or end-of-life issues.


...not to hijack the thread, but has anyone seen the Prius' built-in  
nav system? I'm working on a paper now where this system is the prime  
example of usability faux pas. The Infinity system, in contrast, was  
better. It was truly educational to see how each of the system  
(Garmin, TomTom, built-ins) dealt with the unique issues of this  
space. I'm just fascinated with these mobile design spaces.


Best,
-Dan




 Dan Peknik
Interaction/Industrial Design
 Bay Area California





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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Carol Smith
Hi all,

I believe this is the woman we're discussing:
http://www.ics.uci.edu/computerscience/vrst/program/program_baron.php

Great ads!

Carol


Carol J. Smith
Principal Consultant
Midwest Research, LLC - www.mw-research.com
[EMAIL PROTECTED] or cell: 773.218.6568


On Thu, May 8, 2008 at 10:04 AM, Will Evans [EMAIL PROTECTED]
wrote:

 I saw a slightly different one - this time staring a woman who was
 obviously
 some kind of HFE, designer - something doing user testing for the dashboard
 on the ford fusion, talking about how she tests prototypes with real users
 to inform the design.

 So it looks like they have at least 2 tv spots focused on the how and why
 of
 making things better for people.

 On Thu, May 8, 2008 at 9:42 AM, Dan Saffer [EMAIL PROTECTED] wrote:

  So I'm half watching the TV last night and I look up during a commercial
  for Ford automobiles, and they are talking about their new navigation
 system
  and the guy in the commercial (or an actor claiming to be) says something
  along the lines of, I design the user interface. I like taking hard
  problems and making them simple for people to use.
 
  Needless to say, I almost fell out of my chair. Anyone else seen this
  commercial? I can't find it online, or even reference to it online.
 
  As far as I know, this is the first time an interaction designer has
  appeared on a TV commercial for a product, much less mention bits of our
  philosophy.
 
  Dan
 
 
  
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 --
 ~ will

 Where you innovate, how you innovate,
 and what you innovate are design problems


 -
 Will Evans | User Experience Architect
 tel +1.617.281.1281 | [EMAIL PROTECTED]

 -
 
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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Will Evans
Wow - yes - That is the woman in the ad that played last night.

Wouldn't want to get into a debate with her - she has a blackbelt and would
kick most of our butts.

On Thu, May 8, 2008 at 3:21 PM, Carol Smith [EMAIL PROTECTED] wrote:

 Hi all,

 I believe this is the woman we're discussing:
 http://www.ics.uci.edu/computerscience/vrst/program/program_baron.php

 Great ads!

 Carol


 Carol J. Smith
 Principal Consultant
 Midwest Research, LLC - www.mw-research.com
 [EMAIL PROTECTED] or cell: 773.218.6568


 On Thu, May 8, 2008 at 10:04 AM, Will Evans [EMAIL PROTECTED]
 wrote:

  I saw a slightly different one - this time staring a woman who was
  obviously
  some kind of HFE, designer - something doing user testing for the
 dashboard
  on the ford fusion, talking about how she tests prototypes with real
 users
  to inform the design.
 
  So it looks like they have at least 2 tv spots focused on the how and why
  of
  making things better for people.
 
  On Thu, May 8, 2008 at 9:42 AM, Dan Saffer [EMAIL PROTECTED] wrote:
 
   So I'm half watching the TV last night and I look up during a
 commercial
   for Ford automobiles, and they are talking about their new navigation
  system
   and the guy in the commercial (or an actor claiming to be) says
 something
   along the lines of, I design the user interface. I like taking hard
   problems and making them simple for people to use.
  
   Needless to say, I almost fell out of my chair. Anyone else seen this
   commercial? I can't find it online, or even reference to it online.
  
   As far as I know, this is the first time an interaction designer has
   appeared on a TV commercial for a product, much less mention bits of
 our
   philosophy.
  
   Dan
  
  
   
   Welcome to the Interaction Design Association (IxDA)!
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  --
  ~ will
 
  Where you innovate, how you innovate,
  and what you innovate are design problems
 
 
 
 -
  Will Evans | User Experience Architect
  tel +1.617.281.1281 | [EMAIL PROTECTED]
 
 
 -
  
  Welcome to the Interaction Design Association (IxDA)!
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-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel +1.617.281.1281 | [EMAIL PROTECTED]
-

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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Jeff Garbers

On May 8, 2008, at 3:30 PM, Will Evans wrote:

Wouldn't want to get into a debate with her - she has a blackbelt  
and would

kick most of our butts.


You did notice that her black belt was in Six Sigma, right?  She could  
kick our butts in quality control, I suppose... ;-)



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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread mark schraad
reducing your variances to well within acceptable tollerances

On Thu, May 8, 2008 at 3:41 PM, Jeff Garbers [EMAIL PROTECTED]
wrote:

 On May 8, 2008, at 3:30 PM, Will Evans wrote:

  Wouldn't want to get into a debate with her - she has a blackbelt and
 would
 kick most of our butts.


 You did notice that her black belt was in Six Sigma, right?  She could kick
 our butts in quality control, I suppose... ;-)


 
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Re: [IxDA Discuss] Iron Man

2008-05-08 Thread Bruce Cannon
We'd all be a lot healthier though!  MU study, similar point to marked
benefits from not sitting.  Maybe my arms would look more like TC's too.  

Bruce 

 one of the things that was brought up - maybe on this list, i 
 can't recall - with the Minority Report 3D gestural interface 
 was that it would ridiculously exhausting to stand around all 
 day with waving your hands in the air with your arms raised 
 up hight than your chest.
 
 try doing it for 10 minutes.
 
 jd


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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread clemens lango
hey dan,

that sounds interesting!
it seems our discipline is getting more and more awareness in the public...

is it maybe *me* who appears in this tv-spot?
i am asking because i am working in the interaction design team of ford of
europe - having coined the new brand interaction dna and the visual design
;-)

if anyone in the community identifies a link to this spot i would really be
interested in seeing it!

cheers,
clemens.
..
http://interactiondesign.de
germany

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[IxDA Discuss] IxDA Berlin/Germany - new local group

2008-05-08 Thread Thomas Kueber

Hi,
getting it local in Berlin/Germany!

For anybody who thinks time has come to start a local IXDA chapter for 
Berlin, feel invited to connect! I`ve jst started the chapter and set up 
a groupsite to get us together and organise a first meeting.


Just click yourself in:

http://ixdaberlin.collectivex.com


Collective X is a networking platform for discussions, social community 
stuff and public calendars. Join the site, make your own profile if you 
like, post Berlin related news, share experiences and talk about 
interaction design. And most important: contribute to find place and 
date for the first Berlin IXDA Get-Together.


Any questions or suggestion? Post it on the collectiveX site or just 
e-mail me.


See you there!
Thomas

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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Leandro Alves
Really impressive. At the site Alex sent, there are lots of videos
showing etnographic studies, user test and so on. Beautifull to
see... I hope this kind of ad came to Brazil... :)


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=28813



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Re: [IxDA Discuss] IxDA Berlin/Germany - new local group

2008-05-08 Thread Jens Meiert
 getting it local in Berlin/Germany!

 http://ixdaberlin.collectivex.com

Congratulations! I knew it was a mistake to leave Berlin ;)


Cheers,
 Jens.

-- 
Jens Meiert
http://meiert.com/en/

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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Jack Moffett

Dan said:
As far as I know, this is the first time an interaction designer  
has appeared on a TV commercial for a product, much less mention  
bits of our philosophy.




I wonder, how many instances have their been of Industrial Designers  
in product commercials? Most recently, the Dyson commercials speak  
well towards design process. I'm sure I've seen car commercials in  
the past that feature designers doing body sculpts and the like.


Jack



Jack L. Moffett
Interaction Designer
inmedius
412.459.0310 x219
http://www.inmedius.com


Design is a process -
an intimate collaboration between
engineers, designers, and clients.

   - Henry Dreyfuss


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Re: [IxDA Discuss] Iron Man

2008-05-08 Thread Troy Gardner
Indeed the home fab, was fab.  The judicious use of knob to turn on
otherwise soft and gestural interfaces...everywhere.  The home
automation having a sense of humor.  The use of robotics helping us
out,  semi-automously like pets even when we don't explicitly tell
them what to do (e.g. giving the heart when he was reaching for it).
The acquisition time, as the suits sensors tried to scan the world.

Of course the most unrealistic thing are just the physics behind the
suit/world.  like it protecting him when he crashed from 10K up, look
at an aircraft show accident...even titanium shreds.Heat
dissapation from whatever power sources being used for thrust.

I don't think it was a titanium o-ring, it was cobalt. But yeah, cool.

On Thu, May 8, 2008 at 8:31 AM, Kim Bieler [EMAIL PROTECTED] wrote:
 As if dishy eye candy Robert Downey Jr. and Gwyneth Paltrow weren't enough,
 the new Iron Man movie is chock-a-block with cool user interface design.
 Surely interactive holographic CAD drawings are just around the corner,
 right? And a heads-up display in every window of my house?

 Still, there's no tech like low-tech. I think I fell in love when the hero
 sand-casts a titanium o-ring while being held captive in an Afghan cave.



 -- Kim

 
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Re: [IxDA Discuss] Question about scannable bar code on a mobile display

2008-05-08 Thread Barbara Ballard
On Thu, May 8, 2008 at 10:34 AM, Dante Murphy [EMAIL PROTECTED] wrote:
  A client has asked about the feasibility of displaying a scannable bar
  code on a mobile device, like a cell phone or PDA.



  Do most devices support the requisite resolution for this to work?

Yes. But that's the wrong question. The correct question is, can the
scanning device scan the bar code on the mobile phone? The answer to
that question is ... in places where they are using visual scanners,
like in much of Europe, it works fine; in the US, the laser scanners
won't work.

  How does the difference in size and scale of each pixel and display
  impact the readability of the barcode?

The various mobile bar code companies have worked that out nicely. I'd
have to go research to see who is currently in the field.


  Have you ever heard of or seen this in action?

Yup. Just not really here. Okay, there are some installations on
getting truly paperless airplane tickets: display the ticket data on
the phone and the check-in scanner can read it. This is an environment
in which the scanner is controlled, so it works better. (maybe movie
tickets could do the same, but you'd be behind the competition)


  How would the user get this barcode...would it have to be MMS, or would
  the e-mail client be able to display this kind of content?

Any which way a picture could get to a phone. MMS is a good answer (be
sure you know how to really send MMS so they get to end users). A web
site could do it (be sure to size the image so that transcoders don't
resize it). An application could do it (but the user would have to get
the application). I wouldn't do email unless you really wanted it on
computers as well, because so few people have email on their phones.
Unless you want to focus on a small set of phones. Consider also IM.


-- 
Barbara Ballard
[EMAIL PROTECTED] 1-785-838-3003

Design For Mobile 22-24 September http://design4mobile.mobi/

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Re: [IxDA Discuss] Question about scannable bar code on a mobiledisplay

2008-05-08 Thread Gretchen Anderson
And, just something to consider about doing this in reverse:

I'm beginning to see services where I can take a photo of a 2D barcode
with my mobile and MMS it to a service and it returns info to me.

Example: In a server farm, I snap and send barcode to find out who what
sites are on a machine and who owns it.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Barbara Ballard
Sent: Thursday, May 08, 2008 2:53 PM
To: Dante Murphy
Cc: IXDA list; Karen Rush
Subject: Re: [IxDA Discuss] Question about scannable bar code on a
mobiledisplay

On Thu, May 8, 2008 at 10:34 AM, Dante Murphy
[EMAIL PROTECTED] wrote:
  A client has asked about the feasibility of displaying a scannable
bar
  code on a mobile device, like a cell phone or PDA.



  Do most devices support the requisite resolution for this to work?

Yes. But that's the wrong question. The correct question is, can the
scanning device scan the bar code on the mobile phone? The answer to
that question is ... in places where they are using visual scanners,
like in much of Europe, it works fine; in the US, the laser scanners
won't work.

  How does the difference in size and scale of each pixel and display
  impact the readability of the barcode?

The various mobile bar code companies have worked that out nicely. I'd
have to go research to see who is currently in the field.


  Have you ever heard of or seen this in action?

Yup. Just not really here. Okay, there are some installations on
getting truly paperless airplane tickets: display the ticket data on
the phone and the check-in scanner can read it. This is an environment
in which the scanner is controlled, so it works better. (maybe movie
tickets could do the same, but you'd be behind the competition)


  How would the user get this barcode...would it have to be MMS, or
would
  the e-mail client be able to display this kind of content?

Any which way a picture could get to a phone. MMS is a good answer (be
sure you know how to really send MMS so they get to end users). A web
site could do it (be sure to size the image so that transcoders don't
resize it). An application could do it (but the user would have to get
the application). I wouldn't do email unless you really wanted it on
computers as well, because so few people have email on their phones.
Unless you want to focus on a small set of phones. Consider also IM.


-- 
Barbara Ballard
[EMAIL PROTECTED] 1-785-838-3003

Design For Mobile 22-24 September http://design4mobile.mobi/

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Re: [IxDA Discuss] the UX hall of shame

2008-05-08 Thread Daniel Szuc

The best marketing tool is a great product. - Agree!

rgds,
Dan

On 9 May 2008, at 12:19 AM, Robert Hoekman Jr wrote:


Why not offer a great UX on the web and customer support channels?

Believe me, I argued this point on many occasions. And their plan of  
driving people to the call center never stopped me from putting out  
designs that required little to no customer support.


The best marketing tool is a great product.

-r-



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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Rob Tannen
Actually I think Don Norman was on a commercial year's ago (with his
son?) playing himself as a customer of a financial services company.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=28813



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Re: [IxDA Discuss] Iron Man

2008-05-08 Thread Ajaei Prasad
Using the wand to transfer the design to the 3D display was so cool! Did you
guys also notice the keyboard that he uses? He makes a gesture using his
hands over the keyboard, and it lights up.. I'm not sure what the gesture
was for! But it looked cool.

On Thu, May 8, 2008 at 11:15 AM, Bruce Cannon [EMAIL PROTECTED] wrote:

 We'd all be a lot healthier though!  MU study, similar point to marked
 benefits from not sitting.  Maybe my arms would look more like TC's too.

 Bruce

  one of the things that was brought up - maybe on this list, i
  can't recall - with the Minority Report 3D gestural interface
  was that it would ridiculously exhausting to stand around all
  day with waving your hands in the air with your arms raised
  up hight than your chest.
 
  try doing it for 10 minutes.
 
  jd

 
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Re: [IxDA Discuss] Iron Man

2008-05-08 Thread Jeffrey D. Gimzek



Ok, so here is the missing piece to this discussion:

WHO is the movie Interface and Interaction designer that comes up with  
this stuff ?


I mean, effects guys are good ( i know many) but creating the effect  
and coming up with the IDEA or totally different things.


Any ideas on how to track him/her down and get them on the list for  
some poking and prodding and maybe a web lecture on process ?


jd




On May 8, 2008, at 1:31 PM, Ajaei Prasad wrote:
Using the wand to transfer the design to the 3D display was so cool!  
Did you
guys also notice the keyboard that he uses? He makes a gesture using  
his
hands over the keyboard, and it lights up.. I'm not sure what the  
gesture

was for! But it looked cool.

On Thu, May 8, 2008 at 11:15 AM, Bruce Cannon [EMAIL PROTECTED]  
wrote:


We'd all be a lot healthier though!  MU study, similar point to  
marked
benefits from not sitting.  Maybe my arms would look more like TC's  
too.


Bruce


one of the things that was brought up - maybe on this list, i
can't recall - with the Minority Report 3D gestural interface
was that it would ridiculously exhausting to stand around all
day with waving your hands in the air with your arms raised
up hight than your chest.

try doing it for 10 minutes.

jd



--

Jeff Gimzek | Senior User Experience Designer

[EMAIL PROTECTED] | www.glassdoor.com



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Re: [IxDA Discuss] Interaction Designer in new Ford Commercial

2008-05-08 Thread Jeffrey D. Gimzek


On May 8, 2008, at 8:58 AM, Dan Saffer wrote:


On May 8, 2008, at 7:48 AM, clemens lango wrote:


is it maybe *me* who appears in this tv-spot?


Not unless you are now African-American. :)


Wouldn't that be African-German ?



--

Jeff Gimzek | Senior User Experience Designer

[EMAIL PROTECTED] | www.glassdoor.com



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Re: [IxDA Discuss] Iron Man

2008-05-08 Thread Jay Rogers
One of my favorite movie UI designers is Mark Coleran.  He's a nice guy and 
frequents the After Effects email list.
His show reel is here: http://www.coleran.com/markcoleranreell.html
Don't show this stuff to excitable product managers or you'll never produce 
anything usable again.
I can't figure out who did the stuff for Iron Man, haven't seen it yet, so I'll 
stay for the credits.
jay

- Original Message 
From: Jeffrey D. Gimzek [EMAIL PROTECTED]
To: IXDA list [EMAIL PROTECTED]
Sent: Thursday, May 8, 2008 11:20:09 PM
Subject: Re: [IxDA Discuss] Iron Man



Ok, so here is the missing piece to this discussion:

WHO is the movie Interface and Interaction designer that comes up with  
this stuff ?

I mean, effects guys are good ( i know many) but creating the effect  
and coming up with the IDEA or totally different things.

Any ideas on how to track him/her down and get them on the list for  
some poking and prodding and maybe a web lecture on process ?

jd




On May 8, 2008, at 1:31 PM, Ajaei Prasad wrote:
 Using the wand to transfer the design to the 3D display was so cool!  
 Did you
 guys also notice the keyboard that he uses? He makes a gesture using  
 his
 hands over the keyboard, and it lights up.. I'm not sure what the  
 gesture
 was for! But it looked cool.

 On Thu, May 8, 2008 at 11:15 AM, Bruce Cannon [EMAIL PROTECTED]  
 wrote:

 We'd all be a lot healthier though!  MU study, similar point to  
 marked
 benefits from not sitting.  Maybe my arms would look more like TC's  
 too.

 Bruce

 one of the things that was brought up - maybe on this list, i
 can't recall - with the Minority Report 3D gestural interface
 was that it would ridiculously exhausting to stand around all
 day with waving your hands in the air with your arms raised
 up hight than your chest.

 try doing it for 10 minutes.

 jd


--

Jeff Gimzek | Senior User Experience Designer

[EMAIL PROTECTED] | www.glassdoor.com



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[IxDA Discuss] Screw the Ford Commercial

2008-05-08 Thread Peter Merholz
There's nothing on TeeVee I've seen recently that's blown me away,  
from a work related standpoint, than the description of The Uncanny  
Valley on 30 Rock:

http://www.gamewithabrain.com/2008/04/25/news/30-rock-tackles-uncanny-valley-with-worlds-first-porn-video-game

--peter 


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Re: [IxDA Discuss] fireworks

2008-05-08 Thread Jeffrey D. Gimzek


On Mar 21, 2008, at 5:45 PM, Michael Tuminello wrote:

There is, at last with CS3, a good ability to exchange files between
FW and PS and AI.  You will hit a wall with complex files, but I was
pleasantly surprised by my ability to exchange files with PS users
without any ill effect - I never had an issue, and never even
discussed it with anyone, so I was exchanging files transparently
without the PS users noticing.

omnigraffle I can't say.  FW does support a lot of import/export
formats.



I have had good luck getting omnigraffle files into adobe illustrator  
by saving them out as .pdf files.


you dont get the layers, but you can create decent ones by saving out  
the omnigraffle layers as separate files and bringing them in.


from there you can go probably to photoshop (import the pdf's) and  
export out to Fireworks.


not fast and simple, but beats recreating an almost done wireframe  
from from scratch.





I'm a big FW fan, after initially being a reluctant user.  pages and
frames are great.  having a mixed bitmap/vector toolset without being
massively complex is great.  the live effects are great.




feel free to get more info from the horse's mouth - alan musselman was
at interaction08, and is a product manager for FW.  his blog is here,
and there's a weekly session you can just pop into and ask  
questions:  http://weblogs.macromedia.com/amusselman/

  it's very casual, and more or less exists for this purpose.

I wrote some thoughts on this on adobe's site a while back:
http://www.adobe.com/devnet/fireworks/articles/wireframing.html





On Mar 21, 2008, at 7:03 PM, Matthew Nish-Lapidus wrote:


Hi,

So, I've heard a lot about using Fireworks for working through a
design from wireframe to prototype, even to finish visual design..  
For

the people who use/love Fireworks I have a few questions:

-  how do you integrate with the standard graphic design workflow
involving Photoshop/Illustrator.  Photoshop files import as bitmaps,
so it's hard to convert things into symbols etc...

-  on the other side.. what if you have to work with other designers
not using Fireworks?  is there any good way to exchange files with
people using Visio/Omnigraffle?

I've been an Omnigrallfe user for a while now, for diagrams and
wireframes.  I'll continue to use it for diagrams for sure, but
Fireworks seems like it might be a better tool for wireframes and
prototypes...  any thoughts?

(ps, i know there have been a ton of software/tool threads lately, so
if you're overwhelmed by them feel free to reply off list)

Thanks!




--

Jeff Gimzek | Senior User Experience Designer

[EMAIL PROTECTED] | www.glassdoor.com



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Re: [IxDA Discuss] Iron Man

2008-05-08 Thread mauro pinheiro
On Thu, May 8, 2008 at 2:44 PM, Jeffrey D. Gimzek [EMAIL PROTECTED] wrote:

 one of the things that was brought up - maybe on this list, i can't recall -
 with the Minority Report 3D gestural interface was that it would
 ridiculously exhausting to stand around all day with waving your hands in
 the air with your arms raised up hight than your chest.

 try doing it for 10 minutes.

 jd



Jeffrey, I believe that it would be better than our current seating
and pointing + clicking a mouse all day long situation.

A friend of mine develops a research about the harm of being seatedall
day long. One of the key issues that she points out is that the human
body was designed to work, and move, as a whole. Just think about
mundane actions, like walking. We move the whole body, not only
our legs. Every and each part of the body is connected to the whole.

When we seat and work with computers in our workstations, the only
part of our body that moves are our arms and hands. And that's why we
have several injuries on those parts. From Homo Sapiens, we became
Homo Sedens. And many ergonomic tools only reinforce this, making
supports for our hands, arms, even our head! But still, this only
makes us stay seated and moving just part of our body.

Of course, standing all day can be exhausting, but it's something to
think about...I guess an user interface that allows a stand-up
position, and that allows us to make wide movements would be better.


-- 
prof. mauro pinheiro
universidade federal do espírito santo
centro de artes
depto. de desenho industrial

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Re: [IxDA Discuss] Iron Man

2008-05-08 Thread Troy Gardner
 WHO is the movie Interface and Interaction designer that comes up with this
 stuff ?

I know that for Minority Report it wasn't one, part was Dale Herigstad
at www.Schematic.com, and a company based out of MIT grads that
actually has working glove/gestural tech...primarily for military
because it takes up whole rooms.

In Star Trek series it was science advisors.

As a futurist/innovator/inventor, it's been increasingly clear to me
that using media is one way of tilting the earth so that what is 'that
could never happen' to 'when's that going to be coming out?'.  So I
plan to use youtube vignettes to help illustrate tech driven IxD.

Troy

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