> I haven't called Protel for support, ever, so I don't have experience with > that. I was introduced to this list from the beginning. I've called many > times with issues around license resales, etc. My impression has been that > most of the people I talked with did not know who I was. (When Protel was > in Utah, usually I was recognised.)
Maybe we have the ATS concept all wrong. The phrase "customer support" can have 2 meanings: 1) The vendor supports their customers 2) The customers support their vendor Maybe ATS really means #2, "Give us your money, and then also pay us to listen to how you figured out how to use our product without good documentation, and how to work around our product's bugs". There you have it - TOTAL support! Best regards, Ivan Baggett Bagotronix Inc. website: www.bagotronix.com ----- Original Message ----- From: "Abd ul-Rahman Lomax" <[EMAIL PROTECTED]> To: "Protel EDA Forum" <[EMAIL PROTECTED]> Sent: Thursday, December 13, 2001 3:28 PM Subject: Re: [PEDA] Altium Total Support Brochure * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * To post a message: mailto:[EMAIL PROTECTED] * * To leave this list visit: * http://www.techservinc.com/protelusers/leave.html * * Contact the list manager: * mailto:[EMAIL PROTECTED] * * Forum Guidelines Rules: * http://www.techservinc.com/protelusers/forumrules.html * * Browse or Search previous postings: * http://www.mail-archive.com/[email protected] * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
