[Desktop-packages] [Bug 1178043] Re: Print subsystem unusable on large network

2018-12-16 Thread gf
Oops, you already have changed it. Thanks :)
G

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https://bugs.launchpad.net/bugs/1178043

Title:
  Print subsystem unusable on large network

Status in system-config-printer package in Ubuntu:
  New

Bug description:
  Automagically gathering all available zeroconf/avahi/whatever-its-
  called-this-week printers and presenting them as configured printers
  renders the print subsystem almost entirely unusable on a large
  network (>30k hosts on a LAN in this case).

  Offering them when I want to add a printer is passable, but presenting
  them as configured printers by default is ridiculous. It appears I
  have to remove them one-by-one (ain't gonna happen), and it's not even
  clear that that will be in any way permanent.

  We're not all on nice cosy little home networks.

  At least make it optional, please.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: system-config-printer-gnome 1.3.12+20130308-0ubuntu4
  ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
  Uname: Linux 3.8.0-19-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  CupsErrorLog:
   W [09/May/2013:08:03:00 +1200] Please move "SystemGroup lpadmin" on line 16 
of /etc/cups/cupsd.conf to the /etc/cups/cups-files.conf file; this will become 
an error in a future release.
   W [09/May/2013:08:03:00 +1200] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'facmed-laser-it-Gray..' 
already exists
   W [09/May/2013:08:03:00 +1200] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'facmed-laser-it-RGB..' 
already exists
   W [09/May/2013:08:03:00 +1200] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
'facmed-laser-it-ps-Gray..' already exists
   E [09/May/2013:12:54:50 +1200] [cups-driverd] Bad driver information file 
"/usr/share/cups/drv/cupsfilters.drv"!
  Date: Thu May  9 13:01:08 2013
  InstallationDate: Installed on 2013-03-15 (54 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Apple Inc. Macmini6,2
  MarkForUpload: True
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   facmed-laser-it: HP LaserJet 4250 pcl3, hpcups 3.13.3
   facmed-laser-it-ps: HP LaserJet 4250 Postscript (recommended)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic 
root=UUID=77e44b8f-c46d-44ba-a999-d6962993dda8 ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: Upgraded to raring on 2013-05-03 (5 days ago)
  dmi.bios.date: 11/16/2012
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MM61.88Z.0106.B03.1211161202
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-F65AE981FFA204ED
  dmi.board.vendor: Apple Inc.
  dmi.board.version: Macmini6,2
  dmi.chassis.type: 16
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-F65AE981FFA204ED
  dmi.modalias: 
dmi:bvnAppleInc.:bvrMM61.88Z.0106.B03.1211161202:bd11/16/2012:svnAppleInc.:pnMacmini6,2:pvr1.0:rvnAppleInc.:rnMac-F65AE981FFA204ED:rvrMacmini6,2:cvnAppleInc.:ct16:cvrMac-F65AE981FFA204ED:
  dmi.product.name: Macmini6,2
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CupsErrorLog: E [07/Dec/2018:13:42:38 +1300] [cups-deviced] PID 15115 
(gutenprint52+usb) stopped with status 1!
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2017-01-09 (696 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  Lpstat: device for ljps: ipp://facmed-laser-it/ipp
  MachineType: Apple Inc. Macmini6,2
  NonfreeKernelModules: wl
  Package: system-config-printer 1.5.11-1ubuntu2
  PackageArchitecture: all
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/ljps.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/ljps.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic 
root=UUID=305f7448-19cc-4832-9e07-b21d2b7e5e39 ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Tags:  bionic
  Uname: Linux 4.15.0-36-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-05-06 (214 days ago)
  UserGroups: adm cdrom dip docker libvirt lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/20/2016
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MM61.88Z.0106.B0B.1610201654
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-F65AE981FFA204ED
  dmi.board.vendor: Apple Inc.
  dmi.board.version: Macmini6,2
  dmi.chassis.type: 16
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-F65AE981FFA204ED
  dmi.modalias: 

[Desktop-packages] [Bug 1178043] Re: Print subsystem unusable on large network

2018-12-16 Thread gf
Thanks for the update, Nick. I will change the status back to "New"

G

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1178043

Title:
  Print subsystem unusable on large network

Status in system-config-printer package in Ubuntu:
  New

Bug description:
  Automagically gathering all available zeroconf/avahi/whatever-its-
  called-this-week printers and presenting them as configured printers
  renders the print subsystem almost entirely unusable on a large
  network (>30k hosts on a LAN in this case).

  Offering them when I want to add a printer is passable, but presenting
  them as configured printers by default is ridiculous. It appears I
  have to remove them one-by-one (ain't gonna happen), and it's not even
  clear that that will be in any way permanent.

  We're not all on nice cosy little home networks.

  At least make it optional, please.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: system-config-printer-gnome 1.3.12+20130308-0ubuntu4
  ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
  Uname: Linux 3.8.0-19-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  CupsErrorLog:
   W [09/May/2013:08:03:00 +1200] Please move "SystemGroup lpadmin" on line 16 
of /etc/cups/cupsd.conf to the /etc/cups/cups-files.conf file; this will become 
an error in a future release.
   W [09/May/2013:08:03:00 +1200] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'facmed-laser-it-Gray..' 
already exists
   W [09/May/2013:08:03:00 +1200] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'facmed-laser-it-RGB..' 
already exists
   W [09/May/2013:08:03:00 +1200] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
'facmed-laser-it-ps-Gray..' already exists
   E [09/May/2013:12:54:50 +1200] [cups-driverd] Bad driver information file 
"/usr/share/cups/drv/cupsfilters.drv"!
  Date: Thu May  9 13:01:08 2013
  InstallationDate: Installed on 2013-03-15 (54 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Apple Inc. Macmini6,2
  MarkForUpload: True
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   facmed-laser-it: HP LaserJet 4250 pcl3, hpcups 3.13.3
   facmed-laser-it-ps: HP LaserJet 4250 Postscript (recommended)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic 
root=UUID=77e44b8f-c46d-44ba-a999-d6962993dda8 ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: Upgraded to raring on 2013-05-03 (5 days ago)
  dmi.bios.date: 11/16/2012
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MM61.88Z.0106.B03.1211161202
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-F65AE981FFA204ED
  dmi.board.vendor: Apple Inc.
  dmi.board.version: Macmini6,2
  dmi.chassis.type: 16
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-F65AE981FFA204ED
  dmi.modalias: 
dmi:bvnAppleInc.:bvrMM61.88Z.0106.B03.1211161202:bd11/16/2012:svnAppleInc.:pnMacmini6,2:pvr1.0:rvnAppleInc.:rnMac-F65AE981FFA204ED:rvrMacmini6,2:cvnAppleInc.:ct16:cvrMac-F65AE981FFA204ED:
  dmi.product.name: Macmini6,2
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CupsErrorLog: E [07/Dec/2018:13:42:38 +1300] [cups-deviced] PID 15115 
(gutenprint52+usb) stopped with status 1!
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2017-01-09 (696 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  Lpstat: device for ljps: ipp://facmed-laser-it/ipp
  MachineType: Apple Inc. Macmini6,2
  NonfreeKernelModules: wl
  Package: system-config-printer 1.5.11-1ubuntu2
  PackageArchitecture: all
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/ljps.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/ljps.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic 
root=UUID=305f7448-19cc-4832-9e07-b21d2b7e5e39 ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Tags:  bionic
  Uname: Linux 4.15.0-36-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-05-06 (214 days ago)
  UserGroups: adm cdrom dip docker libvirt lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/20/2016
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MM61.88Z.0106.B0B.1610201654
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-F65AE981FFA204ED
  dmi.board.vendor: Apple Inc.
  dmi.board.version: Macmini6,2
  dmi.chassis.type: 16
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-F65AE981FFA204ED
  dmi.modalias: 

[Desktop-packages] [Bug 1460936] Re: The operating system does not print out when using Turkish language

2018-12-16 Thread gf
** Summary changed:

- The operating system does not print out when the Turkish language
+ The operating system does not print out when using Turkish language

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1460936

Title:
  The operating system does not print out when using Turkish language

Status in HPLIP:
  New
Status in system-config-printer package in Ubuntu:
  New

Bug description:
  Hey there,

  There are 2 printers in my office. First 1536dnf HP LaserJet MFP and second 
HP LaserJet Professional M1217nfw MFP.
  I can use the scanner feature of both devices. 
  After starting a problem Ubuntu 14.04. The same problems they have in 14.10 
and 15.04
  While the operating system is English language, the printer can print text.
  While the operating system is Turkish language, the printer does not print.

  I got the following results with the command hp-testpage.

  Thank you...

To manage notifications about this bug go to:
https://bugs.launchpad.net/hplip/+bug/1460936/+subscriptions

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[Desktop-packages] [Bug 1460936] Re: The operating system does not print out when the Turkish language

2018-12-16 Thread gf
Hi Kadirbalkis,
Thanks for the update. I will change the status back to "New"
Thanks
G

** Changed in: hplip
   Status: Incomplete => New

** Changed in: system-config-printer (Ubuntu)
   Status: Expired => New

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1460936

Title:
  The operating system does not print out when using Turkish language

Status in HPLIP:
  New
Status in system-config-printer package in Ubuntu:
  New

Bug description:
  Hey there,

  There are 2 printers in my office. First 1536dnf HP LaserJet MFP and second 
HP LaserJet Professional M1217nfw MFP.
  I can use the scanner feature of both devices. 
  After starting a problem Ubuntu 14.04. The same problems they have in 14.10 
and 15.04
  While the operating system is English language, the printer can print text.
  While the operating system is Turkish language, the printer does not print.

  I got the following results with the command hp-testpage.

  Thank you...

To manage notifications about this bug go to:
https://bugs.launchpad.net/hplip/+bug/1460936/+subscriptions

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[Desktop-packages] [Bug 1083097] Re: Firefox 17 resizes incorrectly with Sawfish WM

2018-11-20 Thread gf
Thanks for closing this bug, Paul.
:)
G

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1083097

Title:
  Firefox 17 resizes incorrectly with Sawfish WM

Status in Apport:
  Invalid
Status in firefox package in Ubuntu:
  Fix Released

Bug description:
  After updating firefox (and thunderbird) to version 17, the Firefox
  and Thunderbird main windows don't resize correctly.

  Upon opening the main window, everything looks good, but clicking on
  the lower right corner to resize causes the window to become around
  200x100 pixels, and the maximize button to disappear.  Trying to make
  the window larger makes it smaller.

  Downgrading to firefox_16.0.2+build1-0ubuntu0.12.04.1_i386.deb fixes
  the problem.

  The bad build appears to be:
  firefox_17.0+build2-0ubuntu0.12.04.1_i386.deb

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[Desktop-packages] [Bug 1028267] Re: thunderbird license change not reflected in /usr/share/doc/thunderbird/copyright

2018-11-08 Thread gf
Thanks for changing the importance for me, C!
Take care
:)
G

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1028267

Title:
  thunderbird license change not reflected in
  /usr/share/doc/thunderbird/copyright

Status in Mozilla Thunderbird:
  Unknown
Status in thunderbird package in Ubuntu:
  Confirmed

Bug description:
  Now that thunderbird (and firefox, see
  https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1028266) have
  switched from the MPLv1/GPL/LGPL tri-license to MPL 2.0,
  /usr/share/doc/thunderbird/copyright should reflect this. Also,
  /usr/share/doc/thunderbird/MPL.gz should be updated, or removed if the
  MPL 2.0 would be included in /usr/share/doc/thunderbird/copyright.

  Also, based on a quick look, the license list in this file seem to
  lack quite a few of the licenses in the list one can see at
  about:license (help -> about thunderbird -> licensing information).

  This is for thunderbird 14.0 in Ubuntu 10.04 and 12.04.

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[Desktop-packages] [Bug 1181708] Re: HP Laserjet Pro MFP M225dn, duplex printing, prints too many copies.

2018-11-08 Thread gf
Thanks for updating the ticket, C!
Have a great day!
:)
G

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1181708

Title:
  HP Laserjet Pro MFP M225dn, duplex printing, prints too many copies.

Status in system-config-printer package in Ubuntu:
  Triaged

Bug description:
  Duplex printing doesn't work when printing multiple copies of a single
  page.

  This has been verified printing pdfs from Okular and Firefox, text
  files from Geddit, and html pages from Firefox. Behaviour same in all
  cases.

  E.g.

  1.

  Duplex printing works correctly with the following options in the
  system-config-printer dialogue:

  Range - Page(s): 1-2
  Copies: 1
  Duplex option: Long-edge

  Result > prints two pages on one sheet of paper.

  2.

  Duplex printing does not work with the following options in the
  system-config-printer dialogue:

  Range - Page(s): 1
  Copies: 2
  Duplex option: Long-edge

  Result > prints two pages on two sheets of paper
  Expected result > two pages on one sheet.

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[Desktop-packages] [Bug 1181708] Re: Duplex printing doesn't work on multiple copies of single page

2018-11-08 Thread gf
Thanks for the apport info and the clarification, Douglas. Here is the revised 
summary.
Thanks
G


SUMMARY:
Ubuntu version: Ubuntu 18.04
Printer:  HP Laserjet Pro MFP M225dn
Package: system-config-printer 1.5.11-1ubuntu2
Problem is reproducible by the reporter.

Steps to reproduce:
1. open any of the following programs: PDF viewer, or Chrome
2. open the print interface of that program
3. select the option to print several copies of the one document/webpage (eg. 3 
copies)
4. select duplex printing
5. select print

Actual behaviour: Prints many more copies than was selected (eg. prints
9 copies before print job is killed).

Expected behaviour: Print the number of copies requested.

Additional notes: 
Using lpr to print multiple copies of a document, works as expected.


** Summary changed:

- Duplex printing doesn't work on multiple copies of single page
+ HP Laserjet Pro MFP M225dn, duplex printing, prints too many copies.

** Changed in: system-config-printer (Ubuntu)
   Status: Incomplete => New

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1181708

Title:
  HP Laserjet Pro MFP M225dn, duplex printing, prints too many copies.

Status in system-config-printer package in Ubuntu:
  New

Bug description:
  Duplex printing doesn't work when printing multiple copies of a single
  page.

  This has been verified printing pdfs from Okular and Firefox, text
  files from Geddit, and html pages from Firefox. Behaviour same in all
  cases.

  E.g.

  1.

  Duplex printing works correctly with the following options in the
  system-config-printer dialogue:

  Range - Page(s): 1-2
  Copies: 1
  Duplex option: Long-edge

  Result > prints two pages on one sheet of paper.

  2.

  Duplex printing does not work with the following options in the
  system-config-printer dialogue:

  Range - Page(s): 1
  Copies: 2
  Duplex option: Long-edge

  Result > prints two pages on two sheets of paper
  Expected result > two pages on one sheet.

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1506019] Re: Network interface logical name = rename2 after installtion

2018-11-07 Thread gf
Thanks for the update, Carlo-Maraschin. The ticket has already been closed.
Have a great day!
:)
G

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1506019

Title:
  Network interface logical name = rename2 after installtion

Status in hplip package in Ubuntu:
  Expired

Bug description:
  I've a machine with 4 network interfaces.

  When installing ubuntu will not be able to set the correct name for
  one of them, and it will call it rename2.

  I did use Ubuntu 15.10 Server daily 2015-10-09

  lshw -class network
  WARNING: you should run this program as super-user.
*-network:0 DISABLED
 description: Ethernet interface
 product: I350 Gigabit Network Connection
 vendor: Intel Corporation
 physical id: 0
 bus info: pci@:01:00.0
 logical name: rename2
 version: 01
 serial: 2c:60:0c:7a:43:c9
 capacity: 1Gbit/s
 width: 32 bits
 clock: 33MHz
 capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 
100bt 100bt-fd 1000bt-fd autonegotiation
 configuration: autonegotiation=on broadcast=yes driver=igb 
driverversion=5.2.18-k firmware=1.63, 0x89fa latency=0 link=no 
multicast=yes port=twisted pair
 resources: irq:24 memory:c7e2-c7e3 ioport:6020(size=32) 
memory:c7e44000-c7e47fff memory:c6e6-c6e7 memory:c6e4-c6e5
*-network:1 DISABLED
 description: Ethernet interface
 product: I350 Gigabit Network Connection
 vendor: Intel Corporation
 physical id: 0.1
 bus info: pci@:01:00.1
 logical name: eno1
 version: 01
 serial: 2c:60:0c:7a:43:ca
 capacity: 1Gbit/s
 width: 32 bits
 clock: 33MHz
 capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 
100bt 100bt-fd 1000bt-fd autonegotiation
 configuration: autonegotiation=on broadcast=yes driver=igb 
driverversion=5.2.18-k firmware=1.63, 0x89fa latency=0 link=no 
multicast=yes port=twisted pair
 resources: irq:46 memory:c7e0-c7e1 ioport:6000(size=32) 
memory:c7e4-c7e43fff memory:c6e2-c6e3 memory:c6e0-c6e1
*-network:0
 description: Ethernet interface
 product: Ethernet Controller 10-Gigabit X540-AT2
 vendor: Intel Corporation
 physical id: 0
 bus info: pci@:04:00.0
 logical name: enp4s0f0
 version: 01
 serial: a0:36:9f:6e:36:08
 capacity: 1Gbit/s
 width: 64 bits
 clock: 33MHz
 capabilities: bus_master cap_list rom ethernet physical tp 100bt-fd 
1000bt-fd autonegotiation
 configuration: autonegotiation=on broadcast=yes driver=ixgbe 
driverversion=4.0.1-k firmware=0x8389 latency=0 link=no multicast=yes 
port=twisted pair
 resources: irq:56 memory:c6a0-c6bf memory:c6c04000-c6c07fff 
memory:c798-c79f memory:c7d0-c7df memory:c7c0-c7cf
*-network:1
 description: Ethernet interface
 product: Ethernet Controller 10-Gigabit X540-AT2
 vendor: Intel Corporation
 physical id: 0.1
 bus info: pci@:04:00.1
 logical name: enp4s0f1
 version: 01
 serial: a0:36:9f:6e:36:0a
 size: 1Gbit/s
 capacity: 1Gbit/s
 width: 64 bits
 clock: 33MHz
 capabilities: bus_master cap_list rom ethernet physical tp 100bt-fd 
1000bt-fd autonegotiation
 configuration: autonegotiation=on broadcast=yes driver=ixgbe 
driverversion=4.0.1-k duplex=full firmware=0x8389 ip=192.168.69.153 
latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s
 resources: irq:100 memory:c680-c69f memory:c6c0-c6c03fff 
memory:c790-c797 memory:c7b0-c7bf memory:c7a0-c7af

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[Desktop-packages] [Bug 1181708] Re: Duplex printing doesn't work on multiple copies of single page

2018-11-07 Thread gf
Thanks for your update, Douglas. 
I have subscribed you to this bug so we can clarify the details of the problem.
I left two comments before I realized that you were not subscribed.
Could you see comments #3 and #4 on this bug report?
Thanks
G

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

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Title:
  Duplex printing doesn't work on multiple copies of single page

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  Duplex printing doesn't work when printing multiple copies of a single
  page.

  This has been verified printing pdfs from Okular and Firefox, text
  files from Geddit, and html pages from Firefox. Behaviour same in all
  cases.

  E.g.

  1.

  Duplex printing works correctly with the following options in the
  system-config-printer dialogue:

  Range - Page(s): 1-2
  Copies: 1
  Duplex option: Long-edge

  Result > prints two pages on one sheet of paper.

  2.

  Duplex printing does not work with the following options in the
  system-config-printer dialogue:

  Range - Page(s): 1
  Copies: 2
  Duplex option: Long-edge

  Result > prints two pages on two sheets of paper
  Expected result > two pages on one sheet.

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[Desktop-packages] [Bug 1181708] Re: Duplex printing doesn't work on multiple copies of single page

2018-11-07 Thread gf
Also, Douglas: Do you have duplex printing selected?

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Title:
  Duplex printing doesn't work on multiple copies of single page

Status in system-config-printer package in Ubuntu:
  New

Bug description:
  Duplex printing doesn't work when printing multiple copies of a single
  page.

  This has been verified printing pdfs from Okular and Firefox, text
  files from Geddit, and html pages from Firefox. Behaviour same in all
  cases.

  E.g.

  1.

  Duplex printing works correctly with the following options in the
  system-config-printer dialogue:

  Range - Page(s): 1-2
  Copies: 1
  Duplex option: Long-edge

  Result > prints two pages on one sheet of paper.

  2.

  Duplex printing does not work with the following options in the
  system-config-printer dialogue:

  Range - Page(s): 1
  Copies: 2
  Duplex option: Long-edge

  Result > prints two pages on two sheets of paper
  Expected result > two pages on one sheet.

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[Desktop-packages] [Bug 1181708] Re: Duplex printing doesn't work on multiple copies of single page

2018-11-07 Thread gf
Thanks for the update, Douglas.
For the ease of the programmers, I will add a summery here to complete the bug 
report. Please feel free to add any corrections.
Could you submit apport information? Please run the following (only once):
apport-collect 1181708
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thanks
G
---
SUMMARY:
Ubuntu version: Ubuntu 18.04
Printer:  HP Laserjet Pro MFP M225dn
Package: system-config-printer (version?)
Problem is reproducable by the reporter.

Steps to reproduce:
1. open any of the following programs: PDF viewer, or Chrome
2. open the print interface of that program
3. select the option to print several copies of the one document/webpage (eg. 3 
copies)
2. select print

Actual behaviour: Prints many more copies than was selected (eg. prints
9 copies before print job is killed).

Expected behaviour: Print the number of copies requested.

Additional notes: 
Using lpr to print nultiple copies of a document, works as expected.
Bug triager is unable to reproduce this issue.

** Changed in: system-config-printer (Ubuntu)
   Status: Incomplete => New

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Title:
  Duplex printing doesn't work on multiple copies of single page

Status in system-config-printer package in Ubuntu:
  New

Bug description:
  Duplex printing doesn't work when printing multiple copies of a single
  page.

  This has been verified printing pdfs from Okular and Firefox, text
  files from Geddit, and html pages from Firefox. Behaviour same in all
  cases.

  E.g.

  1.

  Duplex printing works correctly with the following options in the
  system-config-printer dialogue:

  Range - Page(s): 1-2
  Copies: 1
  Duplex option: Long-edge

  Result > prints two pages on one sheet of paper.

  2.

  Duplex printing does not work with the following options in the
  system-config-printer dialogue:

  Range - Page(s): 1
  Copies: 2
  Duplex option: Long-edge

  Result > prints two pages on two sheets of paper
  Expected result > two pages on one sheet.

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[Desktop-packages] [Bug 856776] Re: Cannot declare itself as another username with CUPS server

2018-11-07 Thread gf
Hi Jonathan. Thanks for the update on your life! (chuckle!)
Congratulations on graduating university. :)
I hope you still have time for Ubuntu or some form of Linux in your life. I am 
just clearing up these old bug reports that are still open from years ago.

I will close the report now.
Have a great day!
:)
G
Oshawa, Ontario (hello, fellow Canadian!)

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Cannot declare itself as another username with CUPS server

Status in Common Print Dialog:
  New
Status in cups package in Ubuntu:
  Invalid

Bug description:
  Originally posted on http://askubuntu.com/questions/61095/use-
  different-username-on-cups-remote-printing :

  > I'm using CUPS to print on an enterprise network. The job gets submitted 
fine, but I need to submit it as another username. Now  I'm `jon` but I need to 
send it as say `jonallard`.
  > 
  > On the command line, one could print as such
  > 
  > lp -U jonallard -d printer1 file.ext
  > 
  > How do I customize the *username* part when using the GUI printing dialogs 
and the Printing system settings?
  > 
  > It is possible that it isn't, in fact, possible to add this username to the 
Ubuntu print config. If so, where should I ask for an improvement?"

  Martin Owens -doctormo-@AskUbuntu suggested I add the username in the
  IPP URI directly. The printer address dialog won't let me do that.

  Is this a bug or is there some hidden place to put this username or
  should it be improved?

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: system-config-printer-gnome 1.3.1+20110222-0ubuntu16.3
  ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  CupsErrorLog:
   
  Date: Thu Sep 22 16:17:38 2011
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  InterpreterPath: /usr/bin/python2.7
  Lpstat: device for uprint-mono: 
ipp://cups.ncs.mcgill.ca:631/printers/mcgill_mono
  MachineType: LENOVO 427637U
  PackageArchitecture: all
  Papersize: letter
  PpdFiles: uprint-mono: Generic PCL Laser Printer
  ProcEnviron:
   LANGUAGE=en_CA:en
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic 
root=UUID=264a98b8-d582-4814-bb46-81adf856e638 ro splash vga=795 quiet splash 
vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/13/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8BET44WW (1.24 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 427637U
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr8BET44WW(1.24):bd05/13/2011:svnLENOVO:pn427637U:pvrThinkPadW520:rvnLENOVO:rn427637U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 427637U
  dmi.product.version: ThinkPad W520
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 322210] Re: [needs-packaging] PPD for Dymo LabelWriter 400 not complete

2018-11-07 Thread gf
Thanks for the update, Ben. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  [needs-packaging] PPD for Dymo LabelWriter 400 not complete

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: cups

  Release: 8.10
  Cups package version: 1.3.9-2ubuntu6.1

  I installed Dymo LabelWriter 400 with the Multi-Purpose labels 11354.
  I chose the only available driver: Dymo Label Printer, 1.3

  Problem: I could not set the correct label size as the Multi-Purpose
  labels are missing from the ppd-file. The result is that I get
  printouts which do not fit the labels.

  Solution:
  I downloaded the driver from the manufacturer and extracted the lines for the 
Multi-Purpose labels from their ppd-file.
  drivers page: 
https://global.dymo.com/enUS/RNW/RNW.html?pg=std_adp.php_faqid=101
  driver file: http://www.dymo.com/media/Software/dymo-cups-drivers-1.0.3.tar.gz

  What should be done is that the ppd-file in cups should be updated
  with all the labels in the manufacturers ppd. Depending on their
  license.

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[Desktop-packages] [Bug 307152] Re: Get rid of .hplip folder and follow fd.o specifications

2018-11-07 Thread gf
Thanks for the update, Gueux. I will change it back to confirmed.
Have a great day!
:)
G

** Changed in: hplip (Ubuntu)
   Status: Incomplete => Confirmed

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Title:
   Get rid of .hplip folder and follow fd.o specifications

Status in HPLIP:
  Triaged
Status in hplip package in Ubuntu:
  Confirmed

Bug description:
  There should not be an .hplip folder in $HOME.

  According to Freedesktop specification it should be put in
  $XDG_CONFIG_HOME (if removing this folder will impact the user) or in
  $XDG_CACHE_HOME (if it's there only for performance reason).

  Personnally, I don't see any difference if I plug my printer after
  removing this folder so I suggest that it should be put in
  $XDG_CACHE_HOME..

  If this folder exist to permit some manual tweaks, then it should be
  put in $XDG_CONFIG_HOME but should not be created automatically.

  
  More infos : http://standards.freedesktop.org/basedir-spec/latest/ar01s03.html

  The reason why I'm reporting this bug :
  http://ploum.frimouvy.org/?184-cleaning-user-preferences-keeping-user-data

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[Desktop-packages] [Bug 1028267] Re: thunderbird license change not reflected in /usr/share/doc/thunderbird/copyright

2018-11-06 Thread gf
Bug control team: please change this bug to "Low" importance.
Thanks
G

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https://bugs.launchpad.net/bugs/1028267

Title:
  thunderbird license change not reflected in
  /usr/share/doc/thunderbird/copyright

Status in Mozilla Thunderbird:
  Unknown
Status in thunderbird package in Ubuntu:
  Confirmed

Bug description:
  Now that thunderbird (and firefox, see
  https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1028266) have
  switched from the MPLv1/GPL/LGPL tri-license to MPL 2.0,
  /usr/share/doc/thunderbird/copyright should reflect this. Also,
  /usr/share/doc/thunderbird/MPL.gz should be updated, or removed if the
  MPL 2.0 would be included in /usr/share/doc/thunderbird/copyright.

  Also, based on a quick look, the license list in this file seem to
  lack quite a few of the licenses in the list one can see at
  about:license (help -> about thunderbird -> licensing information).

  This is for thunderbird 14.0 in Ubuntu 10.04 and 12.04.

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[Desktop-packages] [Bug 1074286] Re: system-config-printer/applet.py should be implemented with a binary executable

2018-11-06 Thread gf
Thanks for updating the status and importance for me, C!
:)
G

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https://bugs.launchpad.net/bugs/1074286

Title:
  system-config-printer/applet.py  should be implemented with a binary
  executable

Status in system-config-printer package in Ubuntu:
  Triaged

Bug description:
  After loging into XFCE environment, I see with "top" that /usr/share
  /system-config-printer/applet.py consumes 22MB of physical memory,
  just behind X.

  Most of the time, the printer applet does nothing and thus wastes
  memory.

  I think that this applet should be implemented with a compiler which
  create a binary executable instead of writing a python script or
  python byte code which will never reach the performances of a binary
  executable (speed and memory).

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: system-config-printer-gnome 1.3.11+20120807-0ubuntu10
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  CurrentDmesg: [  913.672003] mtrr: no MTRR for e000,100 found
  Date: Fri Nov  2 10:32:45 2012
  InstallationDate: Installed on 2012-10-20 (12 days ago)
  InstallationMedia: Xubuntu 12.10 "Quantal Quetzal" - Release amd64 
(20121017.1)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize 
libusb: -99
  MachineType: innotek GmbH VirtualBox
  MarkForUpload: True
  PackageArchitecture: all
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic 
root=UUID=cd43b074-5f0e-46e5-8362-13424056d921 ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.modalias: 
dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog: Error: [Errno 13] Permission non accordée: 
'/var/log/cups/error_log'
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 16.04
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: Dell Inc. Latitude E6430
  Package: system-config-printer (not installed)
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-137-generic 
root=UUID=19fbf7a9-ba26-43ce-9f73-2ffc42922043 ro quiet
  ProcVersionSignature: Ubuntu 4.4.0-137.163-generic 4.4.144
  Tags:  xenial
  Uname: Linux 4.4.0-137-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2017-09-02 (398 days ago)
  UserGroups: audio cdrom fuse plugdev sudo vboxusers video
  _MarkForUpload: True
  dmi.bios.date: 10/08/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 08R94K
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA07:bd10/08/2012:svnDellInc.:pnLatitudeE6430:pvr01:rvnDellInc.:rn08R94K:rvr:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6430
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 322210] Re: [needs-packaging] PPD for Dymo LabelWriter 400 not complete

2018-11-01 Thread gf
Hello Ben,
Thank you for submitting this feature/enhancement request for the hplip 
package.  You made this request quite some time ago and Ubuntu has been updated 
since then. 

Do you think this feature/enhancement is still needed or can we close
this bug report?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  [needs-packaging] PPD for Dymo LabelWriter 400 not complete

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  Release: 8.10
  Cups package version: 1.3.9-2ubuntu6.1

  I installed Dymo LabelWriter 400 with the Multi-Purpose labels 11354.
  I chose the only available driver: Dymo Label Printer, 1.3

  Problem: I could not set the correct label size as the Multi-Purpose
  labels are missing from the ppd-file. The result is that I get
  printouts which do not fit the labels.

  Solution:
  I downloaded the driver from the manufacturer and extracted the lines for the 
Multi-Purpose labels from their ppd-file.
  drivers page: 
https://global.dymo.com/enUS/RNW/RNW.html?pg=std_adp.php_faqid=101
  driver file: http://www.dymo.com/media/Software/dymo-cups-drivers-1.0.3.tar.gz

  What should be done is that the ppd-file in cups should be updated
  with all the labels in the manufacturers ppd. Depending on their
  license.

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[Desktop-packages] [Bug 343801] Re: cupsd.conf defaults need to allow reprint of jobs

2018-11-01 Thread gf
Sorry, I meant: ".. with the *cups* package."


** Changed in: cups (Ubuntu)
   Status: Triaged => Incomplete

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Title:
  cupsd.conf defaults need to allow reprint of jobs

Status in CUPS:
  New
Status in cups package in Ubuntu:
  Incomplete
Status in system-config-printer package in Ubuntu:
  Fix Released

Bug description:
  Binary package hint: cups

  if you see the screen shots in this thread
  http://ubuntuforums.org/showthread.php?t=820916 you will see what im
  talking about i think it would be much nicer if /etc/cups/cupsd.conf
  contained these 2 lines by default

  # preserve last 50 print jobs

  PreserveJobFiles Yes
  MaxJobs 50

  
  you can make max jobs higher but the "PreserveJobFiles Yes" is important as 
it allows users to reprint jobs that fail due to 
  various reasons. its handy and other distros are using this as a default 
option

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[Desktop-packages] [Bug 322210] Re: [needs-packaging] PPD for Dymo LabelWriter 400 not complete

2018-11-01 Thread gf
Sorry, I meant: ".. with the *cups* package."  :)

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Title:
  [needs-packaging] PPD for Dymo LabelWriter 400 not complete

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  Release: 8.10
  Cups package version: 1.3.9-2ubuntu6.1

  I installed Dymo LabelWriter 400 with the Multi-Purpose labels 11354.
  I chose the only available driver: Dymo Label Printer, 1.3

  Problem: I could not set the correct label size as the Multi-Purpose
  labels are missing from the ppd-file. The result is that I get
  printouts which do not fit the labels.

  Solution:
  I downloaded the driver from the manufacturer and extracted the lines for the 
Multi-Purpose labels from their ppd-file.
  drivers page: 
https://global.dymo.com/enUS/RNW/RNW.html?pg=std_adp.php_faqid=101
  driver file: http://www.dymo.com/media/Software/dymo-cups-drivers-1.0.3.tar.gz

  What should be done is that the ppd-file in cups should be updated
  with all the labels in the manufacturers ppd. Depending on their
  license.

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[Desktop-packages] [Bug 856776] Re: Cannot declare itself as another username with CUPS server

2018-11-01 Thread gf
Hello Jonathan,
Thank you for submitting this feature/enhancement request for the cups package. 
 You made this request quite some time ago and Ubuntu has been updated since 
then. 

Do you think this feature/enhancement is still needed or can we close
this bug report?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  Cannot declare itself as another username with CUPS server

Status in Common Print Dialog:
  New
Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Originally posted on http://askubuntu.com/questions/61095/use-
  different-username-on-cups-remote-printing :

  > I'm using CUPS to print on an enterprise network. The job gets submitted 
fine, but I need to submit it as another username. Now  I'm `jon` but I need to 
send it as say `jonallard`.
  > 
  > On the command line, one could print as such
  > 
  > lp -U jonallard -d printer1 file.ext
  > 
  > How do I customize the *username* part when using the GUI printing dialogs 
and the Printing system settings?
  > 
  > It is possible that it isn't, in fact, possible to add this username to the 
Ubuntu print config. If so, where should I ask for an improvement?"

  Martin Owens -doctormo-@AskUbuntu suggested I add the username in the
  IPP URI directly. The printer address dialog won't let me do that.

  Is this a bug or is there some hidden place to put this username or
  should it be improved?

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: system-config-printer-gnome 1.3.1+20110222-0ubuntu16.3
  ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  CupsErrorLog:
   
  Date: Thu Sep 22 16:17:38 2011
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  InterpreterPath: /usr/bin/python2.7
  Lpstat: device for uprint-mono: 
ipp://cups.ncs.mcgill.ca:631/printers/mcgill_mono
  MachineType: LENOVO 427637U
  PackageArchitecture: all
  Papersize: letter
  PpdFiles: uprint-mono: Generic PCL Laser Printer
  ProcEnviron:
   LANGUAGE=en_CA:en
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic 
root=UUID=264a98b8-d582-4814-bb46-81adf856e638 ro splash vga=795 quiet splash 
vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/13/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8BET44WW (1.24 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 427637U
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr8BET44WW(1.24):bd05/13/2011:svnLENOVO:pn427637U:pvrThinkPadW520:rvnLENOVO:rn427637U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 427637U
  dmi.product.version: ThinkPad W520
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 343801] Re: cupsd.conf defaults need to allow reprint of jobs

2018-11-01 Thread gf
Hello Kemble,
Thank you for submitting this feature/enhancement request for the hplip 
package.  You made this request quite some time ago and Ubuntu has been updated 
since then. 

Do you think this feature/enhancement is still needed or can we close
this bug report?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/343801

Title:
  cupsd.conf defaults need to allow reprint of jobs

Status in CUPS:
  New
Status in cups package in Ubuntu:
  Incomplete
Status in system-config-printer package in Ubuntu:
  Fix Released

Bug description:
  Binary package hint: cups

  if you see the screen shots in this thread
  http://ubuntuforums.org/showthread.php?t=820916 you will see what im
  talking about i think it would be much nicer if /etc/cups/cupsd.conf
  contained these 2 lines by default

  # preserve last 50 print jobs

  PreserveJobFiles Yes
  MaxJobs 50

  
  you can make max jobs higher but the "PreserveJobFiles Yes" is important as 
it allows users to reprint jobs that fail due to 
  various reasons. its handy and other distros are using this as a default 
option

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[Desktop-packages] [Bug 814908] Re: lpstat should return failure when cupsd is not running

2018-11-01 Thread gf
Hello Benjamin,
Thank you for submitting this feature/enhancement request for the cups package. 
 You made this request quite some time ago and Ubuntu has been updated since 
then. 

Do you think this feature/enhancement is still needed or can we close
this bug report?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
   Status: Triaged => Incomplete

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Title:
  lpstat should return failure when cupsd is not running

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  We find ourselves needing to programmatically check whether cupsd is running 
(so that we can use lpadmin to add our site's printers for our users, but there 
are many other possible reasons one might want to do this).  'lpstat -r' seems 
the obvious way to do so, but the command always returns zero (success).
  Thus, we are forced to parse the text output of 'lpstat -r', which is quite 
fragile to that text changing in a future release.  'lpstat -r' should return 
nonzero when cupsd is not running, allowing for a robust determination of 
whether cupsd is running (and thus other commands will fail).

  This bug was observed in natty, with cups 1.4.6-5ubuntu1.3

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[Desktop-packages] [Bug 305609] Re: cannot disable low ink warning

2018-11-01 Thread gf
Hello Russell,
Thank you for submitting this feature/enhancement request for the hplip 
package.  You made this request quite some time ago and Ubuntu has been updated 
since then. 

Do you think this feature/enhancement is still needed or can we close
this bug report?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

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https://bugs.launchpad.net/bugs/305609

Title:
  cannot disable low ink warning

Status in HPLIP:
  Fix Released
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  I have an HP printer, and it reports low ink when the cartridge still
  has a month or two of ink left in it.  (By 'reports low ink', I mean
  it turns on a warning light for the cartridge, and the built-in
  diagnostic test page and hpilp report a ink level of zero).  The
  printer has 4 cartridges, and I don't replace them all at once, so
  they have varying levels of ink (the current reported ink levels are
  "0%", 50%, 75% and 99%).

  Anyway, I can't remember the last time all of the low ink warnings
  were off.  Interestingly, the printer disables itself when it actually
  runs out of ink.  It'd be nice if that error condition were reported
  by gnome (in fact it might be...)

  I know there's nothing ubuntu can do to fix the ridiculously early
  low-ink warnings, but I wish I could make it stop reporting low ink
  *every time* I print a document.  Ideally the setting could be made
  via a gui on the ubuntu machine with the printer plugged into it.  I
  appreciate the other printer warning messages gnome reports, but the
  low ink one is really driving me nuts.

  (I'm using ubuntu intrepid.  I see the low ink warning on the print
  server, and two laptops...)

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[Desktop-packages] [Bug 307152] Re: Get rid of .hplip folder and follow fd.o specifications

2018-11-01 Thread gf
Hello Lionel,
Thank you for submitting this feature/enhancement request for the hplip 
package.  You made this request quite some time ago and Ubuntu has been updated 
since then. 

Do you think this feature/enhancement is still needed or can we close
this bug report?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/307152

Title:
   Get rid of .hplip folder and follow fd.o specifications

Status in HPLIP:
  Triaged
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  There should not be an .hplip folder in $HOME.

  According to Freedesktop specification it should be put in
  $XDG_CONFIG_HOME (if removing this folder will impact the user) or in
  $XDG_CACHE_HOME (if it's there only for performance reason).

  Personnally, I don't see any difference if I plug my printer after
  removing this folder so I suggest that it should be put in
  $XDG_CACHE_HOME..

  If this folder exist to permit some manual tweaks, then it should be
  put in $XDG_CONFIG_HOME but should not be created automatically.

  
  More infos : http://standards.freedesktop.org/basedir-spec/latest/ar01s03.html

  The reason why I'm reporting this bug :
  http://ploum.frimouvy.org/?184-cleaning-user-preferences-keeping-user-data

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[Desktop-packages] [Bug 497877] Re: Support Application Indicators

2018-11-01 Thread gf
Hello Jorge,
Thank you for submitting this feature/enhancement request for the hplip 
package.  You made this request quite some time ago and Ubuntu has been updated 
since then. 

Do you think this feature/enhancement is still needed or can we close
this bug report?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/497877

Title:
  Support Application Indicators

Status in HPLIP:
  New
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  This application should be investigated to be ported to use Application
  Indicators for Lucid - https://edge.launchpad.net/indicator-application

   affects ubuntu/hplip

   assignee canonical-dx-team
   tag indicator-application

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[Desktop-packages] [Bug 112064] Re: The printer name is not shown in the Device Manager but only the printer type

2018-11-01 Thread gf
Hello Ralph,
Thank you for submitting this feature/enhancement request for the hplip 
package.  You made this request quite some time ago and Ubuntu has been updated 
since then. 

Do you think this feature/enhancement is still needed or can we close
this bug report?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/112064

Title:
  The printer name is not shown in the Device Manager but only the
  printer type

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  Since there might be multiple printers of the same type in a network,
  it is very inconvenient not to have their names, but only their type
  displayed in the left sidebar. Also the titlebar only shows the
  printer type not the name.

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[Desktop-packages] [Bug 119096] Re: HP part no. for K550 should show correct type of used cartridge

2018-11-01 Thread gf
Hello Ralph
Thank you for submitting this feature/enhancement request for the type of 
cartridge displayed by the hplip package.  You made this request quite some 
time ago and Ubuntu has been updated since then. 

Do you think this feature/enhancement is still needed or can we close
this bug report?

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/119096

Title:
  HP part no. for K550 should show correct type of used cartridge

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  The K550 allows two different ink cartridges of different size. The
  supplies page in the toolbox just shows both possibilities. It would
  be far more useful if the cartridge type that is currently used would
  appear there as it does on the web interface of the K550.

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[Desktop-packages] [Bug 1571237] Re: incorrect displaying of color state in inkjet by printer Brother MFC-J5720DW

2018-10-30 Thread gf
Thanks for the update, Tothsoft. I believe the status should still be "New"  
"Confirmed" status is for tickets where another reporter has experienced the 
same issue.
I will change the status back to "new"
Thanks again for taking the time to submit the apport information.

:)
G

** Changed in: system-config-printer (Ubuntu)
   Status: Confirmed => New

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Title:
  incorrect displaying of color state in inkjet by printer Brother MFC-
  J5720DW

Status in system-config-printer package in Ubuntu:
  New

Bug description:
  Hi,

  It is incorrect displaying of color state of inkjet by printer Brother
  MFC-J5720DW, through application system-config-printer.

  It display all 4 color, but in not good order (application have order
  Black/Yellow/Cyan/Magenta; but printer have order
  Magenta/Cyan/Yellow/Black)  it means that when black color is  0 % in
  printer, in system-config-printer is displayed that Magenta is 0%.

  It was at computers with linux mint 17.3/Ubuntu 14.04 amd64 bit
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  DistroRelease: Linux Mint 19
  InstallationDate: Installed on 2018-07-29 (92 days ago)
  InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180717
  Lpstat:
   device for Boomaga: boomaga:/
   device for BRFAX: usb:/dev/usb/lp0
   device for Brother_DCP_L2520DW_series: 
ipp://BRWC48E8FC5C81A.local:631/ipp/print
   device for MFCJ5720DW: 
dnssd://Brother%20MFC-J5720DW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-30055c66f7b1
   device for PDF: cups-pdf:/
  MachineType: Hewlett-Packard HP EliteBook 8570w
  NonfreeKernelModules: nvidia
  Package: system-config-printer 1.5.11-1ubuntu2 [origin: Ubuntu]
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   PDF: Generic CUPS-PDF Printer (w/ options)
   MFCJ5720DW: Brother MFC-J5720DW CUPS
   Brother_DCP_L2520DW_series: DCP-L2520DW series
   Boomaga: Boomaga printer
   BRFAX: Brother BRMFCFAX for CUPS
  ProcEnviron:
   LANGUAGE=sk
   TERM=xterm
   PATH=(custom, no user)
   LANG=sk_SK.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-38-generic 
root=UUID=4f52eb9a-4d4c-46cb-98b3-3af6fa25f32f ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18
  Tags: third-party-packages tara
  Uname: Linux 4.15.0-38-generic x86_64
  UnreportableReason: Toto nie je oficiálny Linux balík. Prosím, odstráňte 
všetky balíky tretích strán a skúste to znovu.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 04/13/2018
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68IAV Ver. F.68
  dmi.board.name: 176B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 50.1F
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68IAVVer.F.68:bd04/13/2018:svnHewlett-Packard:pnHPEliteBook8570w:pvrA1029D1102:rvnHewlett-Packard:rn176B:rvrKBCVersion50.1F:cvnHewlett-Packard:ct10:cvr:
  dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
  dmi.product.name: HP EliteBook 8570w
  dmi.product.version: A1029D1102
  dmi.sys.vendor: Hewlett-Packard

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[Desktop-packages] [Bug 1023161] Re: Segfault cycling SANE handle

2018-10-20 Thread gf
Thanks for closing the ticket, Jeffrey.
Have a great day!
:)
G

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https://bugs.launchpad.net/bugs/1023161

Title:
  Segfault cycling SANE handle

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Fix Released

Bug description:
  The ADF on my HP Deskjet 8500 only ejects the last page if the SANE
  handle is closed, so I have to cycle it as part of the scan process.
  This works once, but the second time, HPLIP segfaults.

  The attached example c code demonstrates the problem. Compile with:

  gcc hplip_segfault.c -o hplip_segfault -lsane

  Then run with:

  ./hplip_segfault  

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[Desktop-packages] [Bug 1762588] Re: thunderbird 52.6.0/18.04 beta compact folder broken

2018-10-20 Thread gf
Hi Nataraj,
For the ease of the programmers, I will add a summery here to complete the bug 
report. Please feel free to add any corrections. 
Also, do you mind if I update the title of the bug report to:
“thunderbird 52.9.1/18.04 compact folder broken for IMAP Dovecot”
Thanks
G
---

SUMMARY:
Ubuntu version: Ubuntu 18.04
thunderbird 1:52.9.1+build3-0ubuntu0.18.04.1
dovecot-1.0.7-9.el5_11.4
Problem is reproducable by the reporter.

Steps to reproduce:
1. In Ubuntu 18.04
2. In Thunderbird, in account connected to an IMAP server running Dovecot
2. right click on one folder in the folder list
3. no option available to compact the folder

4. In Ubuntu 14.04
5. In Thunderbird, in account connected to an IMAP server running Dovecot
6. right click on one folder in the folder list
7. compact folder option is available

Actual behaviour: compact folder option missing in Ubuntu 18.04 in same
version of Thunderbird.

Expected behaviour: compact folder option should be available for
folders.

Additional notes: 
Only occurs with an IMAP server running Dovecot. Issue not evident on Gmail 
IMAP.

---

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Title:
   thunderbird 52.6.0/18.04 beta compact folder broken

Status in thunderbird package in Ubuntu:
  New

Bug description:
  Under Thunderbird 52.6.0/Ubuntu 18.04 latest beta, when I connect to
  an IMAP server running Dovecot dovecot-1.0.7-9.el5_11.4 the compact
  command is missing from the individual folder menus. Works fine when I
  connect to Gmail's IMAP server.

  Thunderbird 52.7.0 under Ubuntu 14.04 does not have this issue. I
  notice that the version of Thunderbird under 18.04 is actually older
  than the version under 14.04.

  I sugguest an update to a more recent and stable release of
  Thunderbird before the final release date.

  Thank You,
  Nataraj
  --- 
  ProblemType: Bug
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  nataraj1594 F pulseaudio
  BuildID: 20180710084133
  Channel: Unavailable
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2018-04-24 (82 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180424)
  IpRoute:
   default via 10.1.2.1 dev ens3 proto dhcp metric 100 
   10.1.2.0/24 dev ens3 proto kernel scope link src 10.1.2.6 metric 100 
   169.254.0.0/16 dev ens3 scope link metric 1000
  IwConfig:
   lono wireless extensions.
   
   ens3  no wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  Package: thunderbird 1:52.9.1+build3-0ubuntu0.18.04.1
  PackageArchitecture: amd64
  Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  PrefSources: prefs.js
  Prefs:
   extensions.lastAppVersion: "52.9.1" (prefs.js)
   network.cookie.prefsMigrated: true (prefs.js)
   network.predictor.cleaned-up: true (prefs.js)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 4.15.0-26.28-generic 4.15.18
  Profiles: Profile0 (Default) - LastVersion=52.9.1/20180710084133 (In use)
  RfKill:
   
  RunningIncompatibleAddons: False
  Tags:  bionic
  Themes: extensions.sqlite corrupt or missing
  Uname: Linux 4.15.0-26-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/01/2014
  dmi.bios.vendor: SeaBIOS
  dmi.bios.version: 1.10.2-1ubuntu1
  dmi.chassis.type: 1
  dmi.chassis.vendor: QEMU
  dmi.chassis.version: pc-i440fx-bionic
  dmi.modalias: 
dmi:bvnSeaBIOS:bvr1.10.2-1ubuntu1:bd04/01/2014:svnQEMU:pnStandardPC(i440FX+PIIX,1996):pvrpc-i440fx-bionic:cvnQEMU:ct1:cvrpc-i440fx-bionic:
  dmi.product.name: Standard PC (i440FX + PIIX, 1996)
  dmi.product.version: pc-i440fx-bionic
  dmi.sys.vendor: QEMU

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[Desktop-packages] [Bug 1762588] Re: thunderbird 52.6.0/18.04 beta compact folder broken

2018-10-20 Thread gf
My apologies, Nataraj. That was my mistake, leaving it at incomplete status 
when you had replied. 
Thanks, Paul, for changing the status back to new.
G

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https://bugs.launchpad.net/bugs/1762588

Title:
   thunderbird 52.6.0/18.04 beta compact folder broken

Status in thunderbird package in Ubuntu:
  New

Bug description:
  Under Thunderbird 52.6.0/Ubuntu 18.04 latest beta, when I connect to
  an IMAP server running Dovecot dovecot-1.0.7-9.el5_11.4 the compact
  command is missing from the individual folder menus. Works fine when I
  connect to Gmail's IMAP server.

  Thunderbird 52.7.0 under Ubuntu 14.04 does not have this issue. I
  notice that the version of Thunderbird under 18.04 is actually older
  than the version under 14.04.

  I sugguest an update to a more recent and stable release of
  Thunderbird before the final release date.

  Thank You,
  Nataraj
  --- 
  ProblemType: Bug
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  nataraj1594 F pulseaudio
  BuildID: 20180710084133
  Channel: Unavailable
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2018-04-24 (82 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180424)
  IpRoute:
   default via 10.1.2.1 dev ens3 proto dhcp metric 100 
   10.1.2.0/24 dev ens3 proto kernel scope link src 10.1.2.6 metric 100 
   169.254.0.0/16 dev ens3 scope link metric 1000
  IwConfig:
   lono wireless extensions.
   
   ens3  no wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  Package: thunderbird 1:52.9.1+build3-0ubuntu0.18.04.1
  PackageArchitecture: amd64
  Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  PrefSources: prefs.js
  Prefs:
   extensions.lastAppVersion: "52.9.1" (prefs.js)
   network.cookie.prefsMigrated: true (prefs.js)
   network.predictor.cleaned-up: true (prefs.js)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 4.15.0-26.28-generic 4.15.18
  Profiles: Profile0 (Default) - LastVersion=52.9.1/20180710084133 (In use)
  RfKill:
   
  RunningIncompatibleAddons: False
  Tags:  bionic
  Themes: extensions.sqlite corrupt or missing
  Uname: Linux 4.15.0-26-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/01/2014
  dmi.bios.vendor: SeaBIOS
  dmi.bios.version: 1.10.2-1ubuntu1
  dmi.chassis.type: 1
  dmi.chassis.vendor: QEMU
  dmi.chassis.version: pc-i440fx-bionic
  dmi.modalias: 
dmi:bvnSeaBIOS:bvr1.10.2-1ubuntu1:bd04/01/2014:svnQEMU:pnStandardPC(i440FX+PIIX,1996):pvrpc-i440fx-bionic:cvnQEMU:ct1:cvrpc-i440fx-bionic:
  dmi.product.name: Standard PC (i440FX + PIIX, 1996)
  dmi.product.version: pc-i440fx-bionic
  dmi.sys.vendor: QEMU

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[Desktop-packages] [Bug 1516410] Re: package cups-common 2.0.2-1ubuntu3.2 failed to install/upgrade: package is in a very bad inconsistent state; you should reinstall it before attempting configurati

2018-10-18 Thread gf
Hi Estavan,
Is your reported bug still a problem, then?
When you didn't reply to the previous message, the bug report is automatically 
expired after 60 days.
If it is still an issue, please let us know and we can look at next steps.
Thanks
G

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1516410

Title:
  package cups-common 2.0.2-1ubuntu3.2 failed to install/upgrade:
  package is in a very bad inconsistent state; you should  reinstall it
  before attempting configuration

Status in cups package in Ubuntu:
  Expired

Bug description:
  This problem is strange. I keep seeing it after I have force installs
  of the upgrades and updates.

  ProblemType: Package
  DistroRelease: Ubuntu 15.04
  Package: cups-common 2.0.2-1ubuntu3.2
  ProcVersionSignature: Ubuntu 3.19.0-33.38-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-33-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.7
  Architecture: amd64
  CupsErrorLog:
   E [15/Nov/2015:07:45:08 -0800] Unknown directive JobPrivateAccess on line 88 
of /etc/cups/cupsd.conf.
   E [15/Nov/2015:07:45:08 -0800] Unknown directive JobPrivateValues on line 89 
of /etc/cups/cupsd.conf.
   E [15/Nov/2015:07:45:08 -0800] Unknown directive SubscriptionPrivateAccess 
on line 90 of /etc/cups/cupsd.conf.
   E [15/Nov/2015:07:45:08 -0800] Unknown directive SubscriptionPrivateValues 
on line 91 of /etc/cups/cupsd.conf.
  Date: Sun Nov 15 09:07:50 2015
  Dependencies:
   
  DpkgTerminalLog:
   dpkg: error processing package cups-common (--configure):
package is in a very bad inconsistent state; you should
reinstall it before attempting configuration
  DuplicateSignature: package:cups-common:2.0.2-1ubuntu3.2:package is in a very 
bad inconsistent state; you should  reinstall it before attempting configuration
  ErrorMessage: package is in a very bad inconsistent state; you should  
reinstall it before attempting configuration
  InstallationDate: Installed on 2015-10-10 (35 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat: device for Samsung-M288x-Series: 
dnssd://Samsung%20M288x%20Series%20(SEC30CDA7334F8A)._printer._tcp.local/
  MachineType: MSI MS-7693
  PackageArchitecture: all
  Papersize: letter
  PpdFiles: Samsung-M288x-Series: Samsung M288x Series PXL
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic.efi.signed 
root=UUID=e699cd80-60f5-41c8-9840-87a0884cec4a ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic.efi.signed 
root=UUID=e699cd80-60f5-41c8-9840-87a0884cec4a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.17.25ubuntu1
   apt  1.0.9.7ubuntu4.2
  SourcePackage: cups
  Title: package cups-common 2.0.2-1ubuntu3.2 failed to install/upgrade: 
package is in a very bad inconsistent state; you should  reinstall it before 
attempting configuration
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/12/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V22.3
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 970 GAMING (MS-7693)
  dmi.board.vendor: MSI
  dmi.board.version: 4.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 4.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV22.3:bd05/12/2015:svnMSI:pnMS-7693:pvr4.0:rvnMSI:rn970GAMING(MS-7693):rvr4.0:cvnMSI:ct3:cvr4.0:
  dmi.product.name: MS-7693
  dmi.product.version: 4.0
  dmi.sys.vendor: MSI

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[Desktop-packages] [Bug 1036168] Re: Superfluous option "print-color-mode" cannot be removed

2018-10-12 Thread gf
Hello Rudiger,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2012 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1036168
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1036168

Title:
  Superfluous option "print-color-mode" cannot be removed

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Drivers:
  hp-color_laserjet_cp1515n-pcl3.ppd
  hp-color_laserjet_cp1515n-hpijs-pcl3.ppd

  Both drivers display an advanced option called "print-color-mode" in the "Job 
Options" panel, which is superfluous, since color mode is selected on the 
"Printer Options" panel.
  Moreover, trying to remove this option pressing the "remove" button does not 
work. The option seems to disappear, but reappears when the dialog is displayed 
next time.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: hplip 3.12.2-1ubuntu3.1
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
  Uname: Linux 3.2.0-29-generic i686
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: i386
  CurrentDmesg: [   63.368304] init: plymouth-stop pre-start process (1700) 
terminated with status 1
  Date: Mon Aug 13 14:47:01 2012
  Lpstat: device for Farblaser: hp:/net/HP_Color_LaserJet_CP1515n?zc=NPIE56824
  MachineType: exone D156200
  Papersize: letter
  PpdFiles: Farblaser: HP Color LaserJet cp1515n pcl3, hpcups 3.12.2
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic 
root=/dev/mapper/lvmvg-Root ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to precise on 2012-04-26 (108 days ago)
  dmi.bios.date: 04/23/2004
  dmi.bios.vendor: FUJITSU SIEMENS // Phoenix Technologies Ltd.
  dmi.bios.version: 4.06  Rev. 1.09.1562
  dmi.board.name: D1562
  dmi.board.vendor: FUJITSU SIEMENS
  dmi.board.version: S26361-D1562
  dmi.chassis.type: 6
  dmi.chassis.vendor: exone
  dmi.modalias: 
dmi:bvnFUJITSUSIEMENS//PhoenixTechnologiesLtd.:bvr4.06Rev.1.09.1562:bd04/23/2004:svnexone:pnD156200:pvr:rvnFUJITSUSIEMENS:rnD1562:rvrS26361-D1562:cvnexone:ct6:cvr:
  dmi.product.name: D156200
  dmi.sys.vendor: exone

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[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error "unable to read device-id ret=-1"

2018-10-12 Thread gf
Hello Andrea,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2012 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1069898
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1069898

Title:
  regression: cannot open network scanner with error "unable to read
  device-id ret=-1"

Status in HPLIP:
  Fix Released
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  under Ubuntu 12.04 i could scan perfectly via the network from my HP
  Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend.

  during Quantal beta and now on Quantal release, i cannot access the
  network-connected scanner anymore: when opening the scan dialog in
  gscan2pdf, the error message displayed is "Error opening device: End
  of file reached".

  on closer inspection, and having tried all the different backends
  available in gscan2pdf, this seems related to the package libsane-
  hpaio: if i downgrade this single package to libsane-
  hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side
  effect is that gscan2pdf hangs on exit and needs to be killed with
  signal SIGKILL).

  in syslog, these are the lines that appear when using the newer
  libsane-hpaio from Quantal when a frontend application tries to access
  the scanner:

  perl: io/hpmud/pp.c 627: unable to read device-id ret=-1
  perl: io/hpmud/hpmud.c 611: invalid channel_open state
  perl: failed to open scan channel: scan/sane/hpaio.c 659
  perl: sane_hpaio_cancel: already cancelled!
  perl: io/hpmud/hpmud.c 611: invalid channel_open state
  perl: failed to open scan channel: scan/sane/hpaio.c 659
  perl: sane_hpaio_cancel: already cancelled!
  perl: io/hpmud/pp.c 627: unable to read device-id ret=-1

  hp-check completes without errors nor warnings and correctly finds the
  network-connected scanner:

  --
  | DISCOVERED SCANNER DEVICES |
  --

  device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a
  Hewlett-Packard Photosmart_C309a_series all-in-one

  hp-scan displays a similar error message to gscan2pdf:

  $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s
  viewer

  HP Linux Imaging and Printing System (ver. 3.12.6)
  Scan Utility ver. 2.2

  Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72
  Opening connection to device...
  error: SANE: End of file reached (code=5)
  $

  and the corresponding error messages in syslog are:

  python: io/hpmud/pp.c 627: unable to read device-id ret=-1
  hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5)

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: libsane-hpaio 3.12.6-3ubuntu4
  Uname: Linux 3.6.2-030602-generic x86_64
  ApportVersion: 2.6.1-0ubuntu3
  Architecture: amd64
  Date: Mon Oct 22 16:51:47 2012
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011)
  Lpstat:
   device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10
   device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10
  MachineType: System manufacturer System Product Name
  Papersize: a4
  PpdFiles:
   hp-cute: HP Photosmart c309a Series, hpcups 3.12.6
   hp-cute-fax: HP Fax hpcups
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic 
root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago)
  dmi.bios.date: 07/25/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1001
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5B-VM
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  

[Desktop-packages] [Bug 1036236] Re: hpcups and hpijs driver use different rasterization

2018-10-12 Thread gf
Hello Rudiger,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2012 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1036236
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1036236

Title:
  hpcups and hpijs driver use different rasterization

Status in HPLIP:
  Confirmed
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  HPLIP provides two drivers for the Laserjet 1515n: hpcups and hpijs:
  - hp-color_laserjet_cp1515n-hpijs-pcl3.ppd
  - hp-color_laserjet_cp1515n-pcl3.ppd

  The new hpcups shall replace the old hpijs, however, it produces very
  different rasterization results, resulting in a radically different
  visual impression. Differences are especially prominent for greyscale
  prints.

  Hpcups produces "amplitude modulation" halftones (dots of different
  sizes at fixed locations). When resolution is set to "Normal", the
  size of these dots is so large that contours cannot be reproduced with
  reasonable detail. Heavy aliasing  can be easily seen in the circle
  contours on the Ubuntu Printer test page. Printing photographs in
  greyscale mode yields badly rasterized images like those known from
  low-quality newspaper prints (dot pattern is so prominent it dominates
  image contours). Artifacts are reduced, but still visible at
  resolution "Best".

  In contrast, hpijs produces "frequency modulation" halftones with
  stochastic dithering (small-sized dots placed at varying densities).
  At resolution "Normal", it produces evenly colored areas with
  reasonably sharp edges. Circle contours on the Ubuntu Printer test
  page appear continuous. Photographs are reproduced at a a much higher
  fidelity as with the hpcups driver.

  Questions:
  1. Why do the two drivers use different rasterization?
  2. Why is the result of rasterization so bad in the hpcups driver, set at 
resolution "Normal, Greyscale"?

  Note:
  Both drivers produce acceptable color prints with much fewer artifacts 
visible, even at resolution "Normal".

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: hplip 3.12.2-1ubuntu3.1
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
  Uname: Linux 3.2.0-29-generic i686
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: i386
  CurrentDmesg: [   63.368304] init: plymouth-stop pre-start process (1700) 
terminated with status 1
  Date: Mon Aug 13 16:38:16 2012
  Lpstat: device for Farblaser: hp:/net/HP_Color_LaserJet_CP1515n?zc=NPIE56824
  MachineType: exone D156200
  Papersize: letter
  PpdFiles: Farblaser: HP Color LaserJet cp1515n pcl3, hpcups 3.12.2
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic 
root=/dev/mapper/lvmvg-Root ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to precise on 2012-04-26 (108 days ago)
  dmi.bios.date: 04/23/2004
  dmi.bios.vendor: FUJITSU SIEMENS // Phoenix Technologies Ltd.
  dmi.bios.version: 4.06  Rev. 1.09.1562
  dmi.board.name: D1562
  dmi.board.vendor: FUJITSU SIEMENS
  dmi.board.version: S26361-D1562
  dmi.chassis.type: 6
  dmi.chassis.vendor: exone
  dmi.modalias: 
dmi:bvnFUJITSUSIEMENS//PhoenixTechnologiesLtd.:bvr4.06Rev.1.09.1562:bd04/23/2004:svnexone:pnD156200:pvr:rvnFUJITSUSIEMENS:rnD1562:rvrS26361-D1562:cvnexone:ct6:cvr:
  dmi.product.name: D156200
  dmi.sys.vendor: exone

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[Desktop-packages] [Bug 1057601] Re: scanner not found since update

2018-10-12 Thread gf
Changing status on the hplip (ubuntu) package to match HPLIP package (fix 
released)
G

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Fix Released

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Title:
  scanner not found since update

Status in HPLIP:
  Fix Released
Status in hplip package in Ubuntu:
  Fix Released

Bug description:
  Since update my scanner (hp photosmart premium 309a) is not found
  anymore. xsane says : "Fehler beim Öffnen des Gerätes
  'hpaio:/net/Photosmart_C309a_series?zc=hpizl': Dateiende erreicht"
  (which may mean: Error while opening device: end of file)

  I did a new setup via hp-systray i.e. deleting the printer and
  readding it, but same result.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: hplip 3.12.6-3ubuntu2
  ProcVersionSignature: Ubuntu 3.5.0-15.23-generic 3.5.4
  Uname: Linux 3.5.0-15-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.5.2-0ubuntu4
  Architecture: amd64
  Date: Thu Sep 27 17:47:04 2012
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  Lpstat:
   p11-kit: duplicate configured module: gnome-keyring.module: 
/usr/lib/x86_64-linux-gnu/pkcs11/gnome-keyring-pkcs11.so
   device for Photosmart_C309a: hp:/net/Photosmart_C309a_series?zc=hpizl
   device for Photosmart_C309a_fax: hpfax:/net/Photosmart_C309a_series?zc=hpizl
  MachineType: To be filled by O.E.M. To be filled by O.E.M.
  Papersize: a4
  PpdFiles:
   Photosmart_C309a_fax: HP Fax hpcups
   Photosmart_C309a: HP Photosmart c309a Series, hpcups 3.12.6
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-15-generic 
root=UUID=f881a8e7-7815-4e1e-89d7-d097320c9f21 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to quantal on 2012-09-17 (10 days ago)
  dmi.bios.date: 12/02/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0901
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: M5A99X EVO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0901:bd12/02/2011:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A99XEVO:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: To be filled by O.E.M.

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[Desktop-packages] [Bug 827196] Re: HP LaserJet P1102, hp backend failed, open device failed stat=12

2018-10-12 Thread gf
Hello Gard,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2011 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 827196
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/827196

Title:
  HP LaserJet P1102, hp backend failed, open device failed stat=12

Status in HPLIP:
  In Progress
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  HP LaserJet P1102

  Hi, yesterday I successfully installed the printer on the server Debian, it 
worked, I hooked up the Linux client and windwos-clients, everything worked 
fine. Worked as long as I'm not pressed the power button on the printer. I 
turned off and turned on the printer and printer lost. I have error in cups 
error log:
  /usr/lib/cups/backend/hp failed
  I reinstall hplip and depends, but now i have error:
  prnt/backend/hp.c 745: ERROR: open device failed stat=12: 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c

  Now Printer not work :(
  Here's the output from the diagnostic commands:

  **
  root@debSrv:~# hp-levels -g
  warning: hp-levels should not be run as root/superuser.

  HP Linux Imaging and Printing System (ver. 3.10.6)
  Supply Levels Utility ver. 2.0

  Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  hp-levels[17732]: debug: getDeviceUri(None, None, ('hp',), None, , True)
  hp-levels[17732]: debug: Mode=0
  hp-levels[17732]: debug: 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c: back_end:hp 
is_hp:True bus:usb model:HP_LaserJet_Professional_P1102 
serial:0Q81DLWGSI1c dev_file: host: zc: port:1
  hp-levels[17732]: debug: Cache miss: hp_laserjet_professional_p1102
  hp-levels[17732]: debug: Reading file: /usr/share/hplip/data/models/models.dat
  hp-levels[17732]: debug: Searching for section 
[hp_laserjet_professional_p1102] in file /usr/share/hplip/data/models/models.dat
  hp-levels[17732]: debug: Found section [hp_laserjet_professional_p1102] in 
file /usr/share/hplip/data/models/models.dat
  hp-levels[17732]: debug: 
{'hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c': 
['HP_LaserJet_P1102']}
  Using device: 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c

  hp-levels[17732]: debug: Device URI: 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c
  hp-levels[17732]: debug: Printer: None
  hp-levels[17732]: debug: Not starting dbus: running as root.
  hp-levels[17732]: debug: 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c: back_end:hp 
is_hp:True bus:usb model:HP_LaserJet_Professional_P1102 
serial:0Q81DLWGSI1c dev_file: host: zc: port:1
  hp-levels[17732]: debug: URI: backend=hp, is_hp=True, bus=usb, 
model=HP_LaserJet_Professional_P1102, serial=0Q81DLWGSI1c, dev=, host=, 
port=1
  hp-levels[17732]: debug: Model/UI model: HP_LaserJet_Professional_P1102/HP 
LaserJet Professional p1102
  hp-levels[17732]: debug: 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c: back_end:hp 
is_hp:True bus:usb model:HP_LaserJet_Professional_P1102 
serial:0Q81DLWGSI1c dev_file: host: zc: port:1
  hp-levels[17732]: debug: Re-reading CUPS printer queue information.
  hp-levels[17732]: debug: Opening device: 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c (not for 
printing)
  hp-levels[17732]: debug: I/O mode=6
  error: Unable to communicate with device (code=12): 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c
  hp-levels[17732]: debug: Exception: 2 (Device not found)
  error: Error opening device (Device not found). Exiting.

  **
  root@debSrv:~# hp-probe
  warning: hp-probe should not be run as root/superuser.

  HP Linux Imaging and Printing System (ver. 3.10.6)
  Printer Discovery Utility ver. 4.1

  Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  

[Desktop-packages] [Bug 1018122] Re: sudo hp-setup breaks gpg

2018-10-12 Thread gf
Changing status on the hplip (ubuntu) package to match HPLIP package
(fix released)

G

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Fix Released

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https://bugs.launchpad.net/bugs/1018122

Title:
  sudo hp-setup breaks gpg

Status in HPLIP:
  Fix Released
Status in hplip package in Ubuntu:
  Fix Released

Bug description:
  runned sudo hp-setup, configured network all-in-one printer/scanner,
  installed the drivers that it asked to install and end up getting an
  error doing "gpg --list-keys" and mutt failing to sign emails. After
  some digging found out that pubring.gpg and  pubring.gpg~ on ~/.gnupg/
  had root.root owner.

  btw, if i shouldn't run that with sudo there is a documentation bug
  here: https://help.ubuntu.com/community/ScanningHowTo#LAN-
  based_scanners

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: hplip 3.12.2-1ubuntu3 [modified: var/lib/hp/hplip.state]
  ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18
  Uname: Linux 3.2.0-25-generic x86_64
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: amd64
  Date: Tue Jun 26 15:48:12 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  Lpstat:
   device for Hewlett-Packard-HP-LaserJet-CM1415fnw: 
hp:/net/HP_LaserJet_CM1415fnw?zc=dhcppc0
   device for HP_LaserJet_CM1415fnw: hp:/net/HP_LaserJet_CM1415fnw?zc=dhcppc0
   device for HP_LaserJet_CM1415fnw_fax: 
hpfax:/net/HP_LaserJet_CM1415fnw?zc=dhcppc0
  MachineType: LENOVO 1024DDU
  Papersize: letter
  PpdFiles:
   HP_LaserJet_CM1415fnw_fax: HP Fax2 hpcups
   Hewlett-Packard-HP-LaserJet-CM1415fnw: HP LaserJet cm1415fnw pcl3, hpcups 
3.12.2
   HP_LaserJet_CM1415fnw: HP LaserJet 2410 Foomatic/Postscript
  ProcEnviron:
   TERM=xterm
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-25-generic 
root=UUID=a1e29e70-552e-4ef4-a20e-f750fd241d35 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/21/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 45CN38WW
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Emerald Lake
  dmi.board.vendor: LENOVO
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnLENOVO:bvr45CN38WW:bd10/21/2011:svnLENOVO:pn1024DDU:pvrIdeapadZ570:rvnLENOVO:rnEmeraldLake:rvrFAB1:cvnLENOVO:ct10:cvr0.1:
  dmi.product.name: 1024DDU
  dmi.product.version: Ideapad Z570
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1014777] Re: package hplip-data 3.12.2-1ubuntu3 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 101

2018-10-12 Thread gf
Hello Marco,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2012 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1014777
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1014777

Title:
  package hplip-data 3.12.2-1ubuntu3 failed to install/upgrade:
  ErrorMessage: subprocess installed post-installation script returned
  error exit status 101

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  12.04

  Impossibile trovare il pacchetto pkgname

  ProblemType: Package
  DistroRelease: Ubuntu 12.04
  Package: hplip-data
  ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18
  Uname: Linux 3.2.0-25-generic i686
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: i386
  CupsErrorLog:
   
  CurrentDmesg: [   37.128035] wlan0: no IPv6 routers present
  Date: Mon Jun 18 19:24:52 2012
  ErrorMessage: ErrorMessage: subprocess installed post-installation script 
returned error exit status 101
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 002: ID 04f2:b057 Chicony Electronics Co., Ltd integrated USB 
webcam
  MachineType: Hewlett-Packard Presario C700 GZ914EA#ABZ
  PackageArchitecture: all
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-25-generic 
root=UUID=cc0c160f-b02d-4fd4-91e3-7e964e99204a ro quiet splash vt.handoff=7
  SourcePackage: hplip
  Title: package hplip-data 3.12.2-1ubuntu3 failed to install/upgrade: 
ErrorMessage: subprocess installed post-installation script returned error exit 
status 101
  UpgradeStatus: Upgraded to precise on 2012-06-18 (0 days ago)
  dmi.bios.date: 02/29/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.31
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 30D9
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 83.21
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvrF.31:bd02/29/2008:svnHewlett-Packard:pnPresarioC700GZ914EA#ABZ:pvrF.31:rvnHewlett-Packard:rn30D9:rvr83.21:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: Presario C700 GZ914EA#ABZ
  dmi.product.version: F.31
  dmi.sys.vendor: Hewlett-Packard

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[Desktop-packages] [Bug 827196] Re: HP LaserJet P1102, hp backend failed, open device failed stat=12

2018-10-12 Thread gf
Hi Till,
I know you said not to change the HPLIP statuses. When I am addressing an old 
bug report like this one from 2011, would it alright to change the HPLIP status 
to incomplete at the same time as I change the status on the hplip (ubuntu) 
package?
Thanks
G

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/827196

Title:
  HP LaserJet P1102, hp backend failed, open device failed stat=12

Status in HPLIP:
  In Progress
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  HP LaserJet P1102

  Hi, yesterday I successfully installed the printer on the server Debian, it 
worked, I hooked up the Linux client and windwos-clients, everything worked 
fine. Worked as long as I'm not pressed the power button on the printer. I 
turned off and turned on the printer and printer lost. I have error in cups 
error log:
  /usr/lib/cups/backend/hp failed
  I reinstall hplip and depends, but now i have error:
  prnt/backend/hp.c 745: ERROR: open device failed stat=12: 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c

  Now Printer not work :(
  Here's the output from the diagnostic commands:

  **
  root@debSrv:~# hp-levels -g
  warning: hp-levels should not be run as root/superuser.

  HP Linux Imaging and Printing System (ver. 3.10.6)
  Supply Levels Utility ver. 2.0

  Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  hp-levels[17732]: debug: getDeviceUri(None, None, ('hp',), None, , True)
  hp-levels[17732]: debug: Mode=0
  hp-levels[17732]: debug: 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c: back_end:hp 
is_hp:True bus:usb model:HP_LaserJet_Professional_P1102 
serial:0Q81DLWGSI1c dev_file: host: zc: port:1
  hp-levels[17732]: debug: Cache miss: hp_laserjet_professional_p1102
  hp-levels[17732]: debug: Reading file: /usr/share/hplip/data/models/models.dat
  hp-levels[17732]: debug: Searching for section 
[hp_laserjet_professional_p1102] in file /usr/share/hplip/data/models/models.dat
  hp-levels[17732]: debug: Found section [hp_laserjet_professional_p1102] in 
file /usr/share/hplip/data/models/models.dat
  hp-levels[17732]: debug: 
{'hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c': 
['HP_LaserJet_P1102']}
  Using device: 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c

  hp-levels[17732]: debug: Device URI: 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c
  hp-levels[17732]: debug: Printer: None
  hp-levels[17732]: debug: Not starting dbus: running as root.
  hp-levels[17732]: debug: 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c: back_end:hp 
is_hp:True bus:usb model:HP_LaserJet_Professional_P1102 
serial:0Q81DLWGSI1c dev_file: host: zc: port:1
  hp-levels[17732]: debug: URI: backend=hp, is_hp=True, bus=usb, 
model=HP_LaserJet_Professional_P1102, serial=0Q81DLWGSI1c, dev=, host=, 
port=1
  hp-levels[17732]: debug: Model/UI model: HP_LaserJet_Professional_P1102/HP 
LaserJet Professional p1102
  hp-levels[17732]: debug: 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c: back_end:hp 
is_hp:True bus:usb model:HP_LaserJet_Professional_P1102 
serial:0Q81DLWGSI1c dev_file: host: zc: port:1
  hp-levels[17732]: debug: Re-reading CUPS printer queue information.
  hp-levels[17732]: debug: Opening device: 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c (not for 
printing)
  hp-levels[17732]: debug: I/O mode=6
  error: Unable to communicate with device (code=12): 
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c
  hp-levels[17732]: debug: Exception: 2 (Device not found)
  error: Error opening device (Device not found). Exiting.

  **
  root@debSrv:~# hp-probe
  warning: hp-probe should not be run as root/superuser.

  HP Linux Imaging and Printing System (ver. 3.10.6)
  Printer Discovery Utility ver. 4.1

  Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  
  | SELECT CONNECTION (I/O) TYPE |
  

    Num   Connection  Description
  Type
      --  
--
    0*usb Universal Serial Bus (USB)
    1 net Network/Ethernet/Wireless (direct connection or 
JetDirect)
    2 par Parallel Port (LPT:)

  Enter number 0...2 for connection type (q=quit, enter=usb*) ? 0

 

[Desktop-packages] [Bug 1034049] Re: hplip Error 5012 on Kubuntu but not Lubuntu

2018-10-12 Thread gf
Hello Teh,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2012 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1034049
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1034049

Title:
  hplip Error 5012 on Kubuntu but not Lubuntu

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  I first installed this printer on a computer running Lubuntu. After a
  few shenanigans getting hp-setup to work properly, I got everything
  working.

  When I switched back to Kubuntu, however, I started having problems
  with print jobs not going through until the printer was power- cycled.
  When I reinstalled hplip-gui, the device manager tells me that after I
  turn on or restart my computer, I get error 5012. The end result is
  that I have to restart the printer whenever I want to print or scan
  something, instead of it just working every single time as it did on
  Lubuntu.

  There were also issues with the scanner not being detectable by xsane
  until the printer was power- cycled as well. These were also not
  present in Lubuntu.

  Figured a discrepancy like this is worth reporting as a bug, since the
  hplip version should be the same across the two versions.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: hplip 3.12.2-1ubuntu3.1 [modified: var/lib/hp/hplip.state]
  ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
  Uname: Linux 3.2.0-27-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu11
  Architecture: amd64
  Date: Tue Aug  7 11:09:12 2012
  InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120423)
  Lpstat:
   device for HP-LaserJet-Professional-M1212nf-MFP: 
hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=0QJ5236JSI1c
   device for HP-LaserJet-Professional-M1212nf-MFP-Fax-3: 
hpfax:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=0QJ5236JSI1c
  MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7597
  Papersize: letter
  PpdFiles:
   HP-LaserJet-Professional-M1212nf-MFP-Fax-3: HP Fax3 hpcups
   HP-LaserJet-Professional-M1212nf-MFP: HP LaserJet Professional m1212nf MFP, 
hpcups 3.12.2, requires proprietary plugin
  ProcEnviron:
   LANGUAGE=
   TERM=xterm
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-27-generic 
root=UUID=7f26f62c-1db1-4d41-be02-22efb59f45c4 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/04/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V2.8
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: GF615M-P33 (MS-7597)
  dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV2.8:bd01/04/2011:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7597:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnGF615M-P33(MS-7597):rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
  dmi.product.name: MS-7597
  dmi.product.version: 1.0
  dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
  --- 
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Lubuntu 12.04 "Precise Pangolin" - Release amd64 (20120423)
  Lpstat:
   device for HP_LaserJet_Professional_M1212nf_MFP: 
hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=0QJ5236JPR1a
   device for HP_LaserJet_Professional_M1212nf_MFP_fax: 
hpfax:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=0QJ5236JPR1a
  MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7597
  NonfreeKernelModules: nvidia
  Package: hplip 3.12.2-1ubuntu3.1 [modified: var/lib/hp/hplip.state]
  PackageArchitecture: amd64
  Papersize: letter
  PpdFiles:
   HP_LaserJet_Professional_M1212nf_MFP: HP LaserJet Professional m1212nf MFP, 
hpcups 3.12.2, requires proprietary plugin
   HP_LaserJet_Professional_M1212nf_MFP_fax: HP Fax3 hpcups
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-27-generic 
root=UUID=e7fcb2c0-9eef-49d5-b7d3-664ed998f040 ro quiet 

[Desktop-packages] [Bug 819694] Re: Unable to scan with Laserjet M1536dnf MFP

2018-10-12 Thread gf
Hello Hurl,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2011 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 819694
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/819694

Title:
  Unable to scan with Laserjet M1536dnf MFP

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  It seems there is some missing files with hplip from natty (3.11.1).
  This version is said supporting my printer 
(http://hplipopensource.com/hplip-web/release_notes.html).
  Printing is working correctly. However when I try to scan with simple-scan 
(launched from terminal) I get this error :
  ** (simple-scan:3431): WARNING **: Unable to get open device: Error during 
device I/O

  Further investigation show error in syslog :
  simple-scan: scan/sane/soapht.c 89: unable to load restricted library 
/usr/share/hplip/scan/plugins/bb_soapht.so: 
/usr/share/hplip/scan/plugins/bb_soapht.so: cannot open shared object file: No 
such file or directory

  I've seen some bugreports with this error, but none explicitly talking
  about this file.

  Installing latest (3.11.7) hplip from the hplip website and installing 
printer with hp-setup made scanning work.
  And with this method, the bb_soapht.so file is installed (a symlink pointing 
to /usr/share/hplip/scan/plugins/bb_soapht-x86_32.so)

  Installing the printer with the natty stock hplip hp-setup tool lead
  to the error : "unable to download plugin".

  Let me know if more details is needed

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[Desktop-packages] [Bug 709992] Re: package hplip-data 3.10.2-2ubuntu2.2 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

2018-10-12 Thread gf
Hello Brenda,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2011 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 709992
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/709992

Title:
  package hplip-data 3.10.2-2ubuntu2.2 failed to install/upgrade:
  subprocess new pre-removal script returned error exit status 1

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  When performing update manager, it crashed my system.

  ProblemType: Package
  DistroRelease: Ubuntu 10.04
  Package: hplip-data 3.10.2-2ubuntu2.2
  ProcVersionSignature: Ubuntu 2.6.32-28.55-generic 2.6.32.27+drm33.12
  Uname: Linux 2.6.32-28-generic i686
  Architecture: i386
  CurrentDmesg:
   [   20.886216] usb 2-1: usbfs: interface 1 claimed by usblp while 'usb' sets 
config #1
   [   27.784015] eth0: no IPv6 routers present
  Date: Sat Jan 29 21:59:13 2011
  ErrorMessage: subprocess new pre-removal script returned error exit status 1
  InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
  Lpstat: device for OfficeJet-6100-Series: 
hp:/usb/OfficeJet_6100_Series?serial=MY36PF71062R
  MachineType: Dell Computer Corporation OptiPlex GX260
  PackageArchitecture: all
  Papersize: letter
  PpdFiles: OfficeJet-6100-Series: HP Officejet 6100 Series hpijs, 3.10.2
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-28-generic root=/dev/sda1 
loop=/hostname/disks/root.disk ro quiet splash
  SourcePackage: hplip
  Title: package hplip-data 3.10.2-2ubuntu2.2 failed to install/upgrade: 
subprocess new pre-removal script returned error exit status 1
  dmi.bios.date: 07/25/2002
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A02
  dmi.board.name: OptiPlex GX260
  dmi.board.vendor: Dell Computer Corporation
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: 
dmi:bvnDellComputerCorporation:bvrA02:bd07/25/2002:svnDellComputerCorporation:pnOptiPlexGX260:pvr:rvnDellComputerCorporation:rnOptiPlexGX260:rvr:cvnDellComputerCorporation:ct3:cvr:
  dmi.product.name: OptiPlex GX260
  dmi.sys.vendor: Dell Computer Corporation

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[Desktop-packages] [Bug 693922] Re: HP LaserJet M1212NF MFP error "failed to open scan device ... error on I/O with device"

2018-10-12 Thread gf
** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/693922

Title:
  HP LaserJet M1212NF MFP error "failed to open scan device ... error on
  I/O with device"

Status in HPLIP:
  Invalid
Status in hplip package in Ubuntu:
  Incomplete
Status in Baltix:
  New

Bug description:
  The HP LaserJet 1212 scanner does not work.  NEEDS to work ASAP.  It once did 
work.  Now with Ubuntu 10.10 the scanner is always an error. 
  Online and Ubuntu Advantage support is being exhausted without resolution.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: sane (not installed)
  ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
  Uname: Linux 2.6.35-24-generic i686
  Architecture: i386
  Date: Thu Dec 23 13:45:42 2010
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: sane-frontends

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[Desktop-packages] [Bug 777218] Re: cups try to remove log file instead of log directory

2018-10-12 Thread gf
Hello again Jérôme,
Thank you for submitting this other bug and reporting a problem with the hplip 
package.  You made this bug report in 2011 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 777218
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/777218

Title:
  cups try to remove log file instead of log directory

Status in HPLIP:
  Confirmed
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  The /var/log/cups/error_log file shows daily :
  ---
  Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
  ---

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: cups 1.4.3-1ubuntu1.3
  ProcVersionSignature: Ubuntu 2.6.32-31.61-generic 2.6.32.32+drm33.14
  Uname: Linux 2.6.32-31-generic x86_64
  Architecture: amd64
  CupsErrorLog:
   E [03/May/2011:17:22:29 +0200] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
   E [03/May/2011:18:50:13 +0200] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
   E [04/May/2011:17:21:16 +0200] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
   E [04/May/2011:18:00:40 +0200] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
  Date: Wed May  4 18:11:34 2011
  InstallationMedia: Ubuntu 10.04.2 LTS "Lucid Lynx" - Release amd64 
(20110211.3)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  Lsusb:
   Bus 002 Device 002: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: System manufacturer System Product Name
  Papersize: a4
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-31-generic 
root=UUID=61eae3b7-cc04-4622-bc67-2e883b1a5b2e ro quiet splash
  ProcEnviron:
   LANG=fr_FR.utf8
   SHELL=/bin/bash
  SourcePackage: cups
  dmi.bios.date: 05/28/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0702
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M2N
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0702:bd05/28/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 816531] Re: hp-clean can't find a printer, gives Qt errors

2018-10-12 Thread gf
Hello Akkana,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2011 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 816531
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/816531

Title:
  hp-clean can't find a printer, gives Qt errors

Status in HPLIP:
  Confirmed
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  I need to clean my printer heads, and CUPS can't do it (see bug 428065 and 
bug 377812), so I'm trying hp-clean, part of the hplip package. The 
documentation doesn't say what it expects as a printer or device specifier, so 
I'm trying 
  hp-clean -pHP_Deskjet_F4200_series (the name CUPS gave to the printer) and
  hp-clean -dusb://HP/Deskjet%20F4200%20series?serial=CN98Q5Z1XF05BR (the URL 
shown in the CUPS web interface)
  but they both fail in the same way:

  $ hp-clean -pHP_Deskjet_F4200_series

  HP Linux Imaging and Printing System (ver. 3.11.1)
  Printer Cartridge Cleaning Utility ver. 4.0

  Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  error: Invalid printer name: HP_Deskjet_F4200_series
  warning: Qt/PyQt 4 initialization failed.
  error: hp-clean -u/--gui requires Qt4 GUI support. Entering interactive mode.

  HP Linux Imaging and Printing System (ver. 3.11.1)
  System Tray Status Service ver. 2.0

  Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  warning: Qt/PyQt 4 initialization failed.
  error: hp-systray requires Qt4 GUI and DBus support. Exiting.
  warning: Unable to connect to dbus. Is hp-systray running?
  error: Unable to open device: Unknown/invalid device-uri field

  If hp-clean requires specific Qt and PyQt 4 packages to run, shouldn't
  that be a dependency? Or maybe hp-clean should be in hplip-gui rather
  than in hplip, if it won't run in non-GUI mode.

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[Desktop-packages] [Bug 1074286] Re: applet should be implemented with a binary executable

2018-10-10 Thread gf
Could someone in the bug control team change this bug to "triaged" and "low," 
please?  :)
Thanks
G

** Summary changed:

- applet should be implemented with a binary executable
+ system-config-printer/applet.py  should be implemented with a binary 
executable

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Title:
  system-config-printer/applet.py  should be implemented with a binary
  executable

Status in system-config-printer package in Ubuntu:
  New

Bug description:
  After loging into XFCE environment, I see with "top" that /usr/share
  /system-config-printer/applet.py consumes 22MB of physical memory,
  just behind X.

  Most of the time, the printer applet does nothing and thus wastes
  memory.

  I think that this applet should be implemented with a compiler which
  create a binary executable instead of writing a python script or
  python byte code which will never reach the performances of a binary
  executable (speed and memory).

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: system-config-printer-gnome 1.3.11+20120807-0ubuntu10
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  CurrentDmesg: [  913.672003] mtrr: no MTRR for e000,100 found
  Date: Fri Nov  2 10:32:45 2012
  InstallationDate: Installed on 2012-10-20 (12 days ago)
  InstallationMedia: Xubuntu 12.10 "Quantal Quetzal" - Release amd64 
(20121017.1)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize 
libusb: -99
  MachineType: innotek GmbH VirtualBox
  MarkForUpload: True
  PackageArchitecture: all
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic 
root=UUID=cd43b074-5f0e-46e5-8362-13424056d921 ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.modalias: 
dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog: Error: [Errno 13] Permission non accordée: 
'/var/log/cups/error_log'
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 16.04
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: Dell Inc. Latitude E6430
  Package: system-config-printer (not installed)
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-137-generic 
root=UUID=19fbf7a9-ba26-43ce-9f73-2ffc42922043 ro quiet
  ProcVersionSignature: Ubuntu 4.4.0-137.163-generic 4.4.144
  Tags:  xenial
  Uname: Linux 4.4.0-137-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2017-09-02 (398 days ago)
  UserGroups: audio cdrom fuse plugdev sudo vboxusers video
  _MarkForUpload: True
  dmi.bios.date: 10/08/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 08R94K
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA07:bd10/08/2012:svnDellInc.:pnLatitudeE6430:pvr01:rvnDellInc.:rn08R94K:rvr:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6430
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 1074286] Re: applet should be implemented with a binary executable

2018-10-10 Thread gf
Thanks for the screen shot, Jérôme.
:)
G

Programmers: in the attached screen shot, it is the third line in the
list.

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1074286

Title:
  system-config-printer/applet.py  should be implemented with a binary
  executable

Status in system-config-printer package in Ubuntu:
  New

Bug description:
  After loging into XFCE environment, I see with "top" that /usr/share
  /system-config-printer/applet.py consumes 22MB of physical memory,
  just behind X.

  Most of the time, the printer applet does nothing and thus wastes
  memory.

  I think that this applet should be implemented with a compiler which
  create a binary executable instead of writing a python script or
  python byte code which will never reach the performances of a binary
  executable (speed and memory).

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: system-config-printer-gnome 1.3.11+20120807-0ubuntu10
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  CurrentDmesg: [  913.672003] mtrr: no MTRR for e000,100 found
  Date: Fri Nov  2 10:32:45 2012
  InstallationDate: Installed on 2012-10-20 (12 days ago)
  InstallationMedia: Xubuntu 12.10 "Quantal Quetzal" - Release amd64 
(20121017.1)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize 
libusb: -99
  MachineType: innotek GmbH VirtualBox
  MarkForUpload: True
  PackageArchitecture: all
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic 
root=UUID=cd43b074-5f0e-46e5-8362-13424056d921 ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.modalias: 
dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog: Error: [Errno 13] Permission non accordée: 
'/var/log/cups/error_log'
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 16.04
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: Dell Inc. Latitude E6430
  Package: system-config-printer (not installed)
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-137-generic 
root=UUID=19fbf7a9-ba26-43ce-9f73-2ffc42922043 ro quiet
  ProcVersionSignature: Ubuntu 4.4.0-137.163-generic 4.4.144
  Tags:  xenial
  Uname: Linux 4.4.0-137-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2017-09-02 (398 days ago)
  UserGroups: audio cdrom fuse plugdev sudo vboxusers video
  _MarkForUpload: True
  dmi.bios.date: 10/08/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 08R94K
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA07:bd10/08/2012:svnDellInc.:pnLatitudeE6430:pvr01:rvnDellInc.:rn08R94K:rvr:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6430
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 693922] Re: HP LaserJet M1212NF MFP error "failed to open scan device ... error on I/O with device"

2018-10-10 Thread gf
Hello TechTK,
Thank you for submitting this bug and reporting a problem with the hplip 
package. You made this bug report in 2010 and Ubuntu has been updated since 
then.

Could you confirm that this is no longer a problem and that we can close the 
ticket?
If it is still a problem, are you still interested in finding a solution to 
this bug?
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/693922

Title:
  HP LaserJet M1212NF MFP error "failed to open scan device ... error on
  I/O with device"

Status in HPLIP:
  Invalid
Status in hplip package in Ubuntu:
  Confirmed
Status in Baltix:
  New

Bug description:
  The HP LaserJet 1212 scanner does not work.  NEEDS to work ASAP.  It once did 
work.  Now with Ubuntu 10.10 the scanner is always an error. 
  Online and Ubuntu Advantage support is being exhausted without resolution.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: sane (not installed)
  ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
  Uname: Linux 2.6.35-24-generic i686
  Architecture: i386
  Date: Thu Dec 23 13:45:42 2010
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: sane-frontends

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[Desktop-packages] [Bug 653323] Re: hp-toolbox segmentation fault

2018-10-10 Thread gf
Hello Maxadamo,
Thank you for submitting this bug and reporting a problem with the hplip 
package. You made this bug report in 2010 and Ubuntu has been updated since 
then.

Could you confirm that this is no longer a problem and that we can close the 
ticket?
If it is still a problem, are you still interested in finding a solution to 
this bug?
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/653323

Title:
  hp-toolbox segmentation fault

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  When I run hp-toolbox I get the following message:
  $ hp-toolbox 

  HP Linux Imaging and Printing System (ver. 3.10.2)
  HP Device Manager ver. 15.0

  Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  Segmentation fault

  WORKAROUND:

  $ unset DESKTOP_SESSION
  $ unset GNOME_DESKTOP_SESSION_ID 

  Now it's fine but it looks hugly. To improve it, I run:
  export KDE_FULL_SESSION=true

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: hplip-gui 3.10.2-2ubuntu2.1
  ProcVersionSignature: Ubuntu 2.6.35-22.33~lucid1-generic 2.6.35.4
  Uname: Linux 2.6.35-22-generic i686
  Architecture: i386
  Date: Sat Oct  2 00:23:23 2010
  Lpstat:
   device for Deskjet_F4500: hp:/net/Deskjet_F4500_series?zc=stampante
   device for Generic-CUPS-PDF-Printer: cups-pdf:/
  PackageArchitecture: all
  Papersize: letter
  PpdFiles:
   Deskjet_F4500: HP Deskjet f4500 Series hpijs, 3.10.2rc1.9
   Generic-CUPS-PDF-Printer: Generic CUPS-PDF Printer
  ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.35-22-generic 
root=UUID=38ebe96b-ad2d-47d8-a773-eac0cd1a3ba4 ro quiet splash
  ProcEnviron:
   LANGUAGE=it_IT:it:en_GB:en
   PATH=(custom, user)
   LANG=it_IT.utf8
   SHELL=/bin/bash
  SourcePackage: hplip
  dmi.bios.date: 07/31/2008
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: LF94510J.86A.0099.2008.0731.0303
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: D945GCLF2
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAE46416-103
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrLF94510J.86A.0099.2008.0731.0303:bd07/31/2008:svn:pn:pvr:rvnIntelCorporation:rnD945GCLF2:rvrAAE46416-103:cvn:ct3:cvr:

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[Desktop-packages] [Bug 689705] Re: hp-systray should fail silently if no system tray

2018-10-10 Thread gf
Hello Marc,
Thank you for submitting this bug and reporting a problem with the hplip 
package. You made this bug report in 2010 and Ubuntu has been updated since 
then.

Could you confirm that this is no longer a problem and that we can close the 
ticket?
If it is still a problem, are you still interested in finding a solution to 
this bug?
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/689705

Title:
  hp-systray should fail silently if no system tray

Status in HPLIP:
  Confirmed
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  When using hplip-gui under natty with Unity, every log in gets an
  error message popup "No system tray detected on this system". See
  attached screenshot.

  This should simply fail silently when no system tray is present
  instead of popping up an error message.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: hplip 3.10.9-0ubuntu7
  ProcVersionSignature: Ubuntu 2.6.37-9.22-generic 2.6.37-rc5
  Uname: Linux 2.6.37-9-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  CupsErrorLog:
   
  Date: Mon Dec 13 10:08:48 2010
  EcryptfsInUse: Yes
  Lpstat:
   device for HP-Officejet-j4680: hp:/net/Officejet_J4680_series?ip=192.168.66.8
   device for HPColorLaserjet: hp:/net/HP_Color_LaserJet_CP2025dn?zc=NPI8209DF
  MachineType: LENOVO 6459CTO
  Papersize: letter
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles:
   HPColorLaserjet: HP Color LaserJet CP2020 Series with Duplexer Postscript 
(recommended)
   HP-Officejet-j4680: HP Officejet j4680 Series, hpcups 3.10.9
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_CA.utf8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-2.6.37-9-generic 
root=/dev/mapper/defaultvg-root ro quiet splash
  SourcePackage: hplip
  dmi.bios.date: 11/14/2008
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7LETC5WW (2.25 )
  dmi.board.name: 6459CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7LETC5WW(2.25):bd11/14/2008:svnLENOVO:pn6459CTO:pvrThinkPadT61:rvnLENOVO:rn6459CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 6459CTO
  dmi.product.version: ThinkPad T61
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 572125] Re: HPLIP + LaserJet 10xx/P10xx: "out of paper" resetter needed

2018-10-10 Thread gf
Hello Cesare,
Thank you for submitting this bug and reporting a problem with the hplip 
package. You made this bug report in 2010 and Ubuntu has been updated since 
then.

Could you confirm that this is no longer a problem and that we can close the 
ticket?
If it is still a problem, are you still interested in finding a solution to 
this bug?
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: baltix
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  HPLIP + LaserJet 10xx/P10xx: "out of paper" resetter needed

Status in HPLIP:
  Confirmed
Status in hplip package in Ubuntu:
  Incomplete
Status in Baltix:
  Incomplete
Status in hplip package in Fedora:
  Confirmed

Bug description:
  Using Ubuntu 9.10 + HPLIP 3.9.12 (Device Man. ver. 15.0 Qt4) + HP
  LaserJet P1005

  The printer works fine as long as there is paper in. When the paper
  bin is empty, HPLIP interface claims for "Device communication error".
  When I put some new paper in, the printer won't come back printing and
  HPLIP still claims for the communication error.

  I'm not able to find any interface action to resume printing after
  having filled the paper in. The printing queue simply claims for
  "paper missing" and there is no interface action to backup from this
  situation. Then I need to delete the printing process from the queue,
  turn the printer off and on again, and start printing the original
  document from the missing page on.

  The only way to prevent this to happen is to load more paper to the
  printer BEFORE it complete the jobs ... but this rather unfair if I
  need to print some jobs in remote, or if the print queue is long
  enough to last for the night ...

  The official HP help pages (web source or PDF cd-rom source) only
  refer to Microsoft Windows software control panel interface.

  Please, could You help me? I wrote this question to the "question"
  section of LaunchPad, and I had no answer at all.

  Ciao from Italy
  CM

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[Desktop-packages] [Bug 610027] Re: HP Laserjet 2100 on parallel port not detected

2018-10-10 Thread gf
Hello Richard,
Thank you for submitting this bug and reporting a problem with the hplip 
package. You made this bug report in 2010 and Ubuntu has been updated since 
then.

Could you confirm that this is no longer a problem and that we can close the 
ticket?
If it is still a problem, are you still interested in finding a solution to 
this bug?
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/610027

Title:
  HP Laserjet 2100 on parallel port not detected

Status in Linux Mint:
  Triaged
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  HP Laserjet 2100 not detected on boot.  Seems to setup ok thru printer config 
menu, but
  prints 3 pages of 1 line characters before successful HP test page.  Running 
sudo hp-setup
  returns error "no devices found" when selecting parallel port as device 
location.

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[Desktop-packages] [Bug 561824] Re: fab.py crashed with SIGSEGV

2018-10-10 Thread gf
Hello Kater,
Thank you for submitting this bug and reporting a problem with the hplip 
package. You made this bug report in 2010 and Ubuntu has been updated since 
then.

Could you confirm that this is no longer a problem and that we can close the 
ticket?
If it is still a problem, are you still interested in finding a solution to 
this bug?
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/561824

Title:
  fab.py crashed with SIGSEGV

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

Ubuntu lucid (development branch)
  Release:  10.04
  Package: hplib 
  fax 

  amd64 apport-crash lucid need-amd64-retrace

  ProblemType: Crash
  DistroRelease: Ubuntu 10.04
  Package: hplip-data 3.10.2-2ubuntu2
  ProcVersionSignature: Ubuntu 2.6.32-20.29-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-20-generic x86_64
  Architecture: amd64
  CupsErrorLog:
   
  Date: Mon Apr 12 22:40:28 2010
  Disassembly: => 0x0:  Cannot access memory at address 0x0
  ExecutablePath: /usr/share/hplip/fab.py
  InterpreterPath: /usr/bin/python2.6
  Lpstat:
   device for HPOfficejet-Pro-8500-A909a: 
hp:/usb/Officejet_Pro_8500_A909a?serial=MY014410P3
   device for HPOfficejet-Pro-8500-A909a-Fax: 
hpfax:/usb/Officejet_Pro_8500_A909a?serial=MY014410P3
  MachineType: Dell Inc. Inspiron 1525
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   HPOfficejet-Pro-8500-A909a-Fax: HP Fax hpijs
   HPOfficejet-Pro-8500-A909a: HP Officejet Pro 8500 a909a hpijs, 3.10.2
  ProcCmdLine: root=UUID=991c4d56-e71c-416e-ac6a-f041ec9ac3e5 ro quiet splash
  ProcCmdline: python /usr/bin/hp-fab
  ProcEnviron:
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
   LC_CTYPE=C
  SegvAnalysis:
   Segfault happened at: 0x0:   Cannot access memory at address 0x0
   PC (0x) not located in a known VMA region (needed executable region)!
  SegvReason: executing NULL VMA
  Signal: 11
  SourcePackage: hplip
  StacktraceTop:
   ?? ()
   ?? ()
   ?? () from /usr/lib/pymodules/python2.6/sip.so
   ?? ()
   ?? ()
  Title: fab.py crashed with SIGSEGV
  UserGroups: adm admin cdrom dialout fax lp lpadmin plugdev sambashare
  dmi.bios.date: 10/16/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A16
  dmi.board.name: 0M353G
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA16:bd10/16/2008:svnDellInc.:pnInspiron1525:pvr:rvnDellInc.:rn0M353G:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Inspiron 1525
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 1625265] Re: cannot connect to cups server

2018-10-10 Thread gf
** Changed in: system-config-printer (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  cannot connect to cups server

Status in system-config-printer package in Ubuntu:
  Invalid

Bug description:
  Bug-in-bug: after "ubuntu-bug -w" command and clicking on the problem
  window (cannot connect to cups server) the web page started with a
  message that it refreshes every 10 seconds. It may have, but the only
  way to move forward was to reload the web page so that I could get
  into this one - this has happened before, so apparently there is a bug
  with ubuntu-bug (apport?) as well.

  Now the real bug hopefully reported by "ubuntu-bug -w" is that I
  cannot print since distribution upgrade to 16.04. I tried to follow
  instructions on Ubuntu.wiki, and was unable to solve the problem.
  Fortunately, I have an old Linux installation on a different machine,
  so if I need to print something from this machine I just access the
  pdf version from the old Linux machine and print it from there.

  I'm more than happy to participate in helping to solve this problem, I
  do have some understanding of basic Linux (Fedora-3 level), but the
  current sophistication of Ubuntu is too much for me.

  I did a fresh install, not distribution upgrade, on a different
  machine. There printing works (well, at least it connects to the print
  server). So this bug is definitely related to distribution upgrade:
  some stray files and configurations from 14.04 confuse the 16.04
  system.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: system-config-printer-gnome 1.5.7+20160212-0ubuntu2
  ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
  Uname: Linux 4.4.0-36-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: XFCE
  Date: Mon Sep 19 12:22:42 2016
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationDate: Installed on 2013-10-31 (1053 days ago)
  InstallationMedia: Xubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 
(20130820)
  InterpreterPath: /usr/bin/python3.5
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad 
file descriptor
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 002: ID 0d62:0530 Darfon Electronics Corp. 
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer Aspire 5532
  PackageArchitecture: all
  Papersize: letter
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/LaserJet-P-1102w-Acerlinux.ppd', 
'/etc/cups/ppd/EvaIdaWindowsHP-Deskjet-1050-j410.ppd', '/etc/cups/ppd/PDF.ppd'] 
failed with exit code 2: grep: /etc/cups/ppd/LaserJet-P-1102w-Acerlinux.ppd: 
Permission denied
   grep: /etc/cups/ppd/EvaIdaWindowsHP-Deskjet-1050-j410.ppd: Permission denied
   grep: /etc/cups/ppd/PDF.ppd: Permission denied
  ProcEnviron:
   LANGUAGE=en_US:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic 
root=UUID=b1ac29b9-b0d0-456f-b424-0c683ae107a7 ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/20/2009
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.08
  dmi.board.name: Aspire 5532
  dmi.board.vendor: Acer
  dmi.board.version: V1.08
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.08
  dmi.modalias: 
dmi:bvnAcer:bvrV1.08:bd10/20/2009:svnAcer:pnAspire5532:pvrV1.08:rvnAcer:rnAspire5532:rvrV1.08:cvnAcer:ct10:cvrV1.08:
  dmi.product.name: Aspire 5532
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

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[Desktop-packages] [Bug 1688684] Re: hp-check shows the distro index instead of its name

2018-10-10 Thread gf
Hi Till, It's greyed out for me too. I have contacted one of the bug control 
team via email to get him to change it back.
Sorry again
:/
G

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Title:
  hp-check shows the distro index instead of its name

Status in HPLIP:
  Fix Released
Status in hplip package in Ubuntu:
  Fix Released

Bug description:
  self.core.distro is the Linux distribution's index, not its name. This
  results in messages such as:

 warning: 2-9.0 version is not supported. Using 2-8.6 versions
  dependencies to verify and install...

  2 means debian!

  As such it is not suitable for traces and information messages.
  self.core.distro_name should be used instead.

  See the attached patch. This patch can also be found on:
  https://github.com/fgouget/hplip

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[Desktop-packages] [Bug 1625265] Re: cannot connect to cups server

2018-10-10 Thread gf
Thanks for the update on this, Janos. I will close this bug report now.
Regarding your other issue, yes, please submit another bug report on that 
problem.
Have a great day!
:)
G

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https://bugs.launchpad.net/bugs/1625265

Title:
  cannot connect to cups server

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  Bug-in-bug: after "ubuntu-bug -w" command and clicking on the problem
  window (cannot connect to cups server) the web page started with a
  message that it refreshes every 10 seconds. It may have, but the only
  way to move forward was to reload the web page so that I could get
  into this one - this has happened before, so apparently there is a bug
  with ubuntu-bug (apport?) as well.

  Now the real bug hopefully reported by "ubuntu-bug -w" is that I
  cannot print since distribution upgrade to 16.04. I tried to follow
  instructions on Ubuntu.wiki, and was unable to solve the problem.
  Fortunately, I have an old Linux installation on a different machine,
  so if I need to print something from this machine I just access the
  pdf version from the old Linux machine and print it from there.

  I'm more than happy to participate in helping to solve this problem, I
  do have some understanding of basic Linux (Fedora-3 level), but the
  current sophistication of Ubuntu is too much for me.

  I did a fresh install, not distribution upgrade, on a different
  machine. There printing works (well, at least it connects to the print
  server). So this bug is definitely related to distribution upgrade:
  some stray files and configurations from 14.04 confuse the 16.04
  system.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: system-config-printer-gnome 1.5.7+20160212-0ubuntu2
  ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
  Uname: Linux 4.4.0-36-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: XFCE
  Date: Mon Sep 19 12:22:42 2016
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationDate: Installed on 2013-10-31 (1053 days ago)
  InstallationMedia: Xubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 
(20130820)
  InterpreterPath: /usr/bin/python3.5
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad 
file descriptor
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 002: ID 0d62:0530 Darfon Electronics Corp. 
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer Aspire 5532
  PackageArchitecture: all
  Papersize: letter
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/LaserJet-P-1102w-Acerlinux.ppd', 
'/etc/cups/ppd/EvaIdaWindowsHP-Deskjet-1050-j410.ppd', '/etc/cups/ppd/PDF.ppd'] 
failed with exit code 2: grep: /etc/cups/ppd/LaserJet-P-1102w-Acerlinux.ppd: 
Permission denied
   grep: /etc/cups/ppd/EvaIdaWindowsHP-Deskjet-1050-j410.ppd: Permission denied
   grep: /etc/cups/ppd/PDF.ppd: Permission denied
  ProcEnviron:
   LANGUAGE=en_US:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic 
root=UUID=b1ac29b9-b0d0-456f-b424-0c683ae107a7 ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/20/2009
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.08
  dmi.board.name: Aspire 5532
  dmi.board.vendor: Acer
  dmi.board.version: V1.08
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.08
  dmi.modalias: 
dmi:bvnAcer:bvrV1.08:bd10/20/2009:svnAcer:pnAspire5532:pvrV1.08:rvnAcer:rnAspire5532:rvrV1.08:cvnAcer:ct10:cvrV1.08:
  dmi.product.name: Aspire 5532
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

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[Desktop-packages] [Bug 1653826] Re: /usr/share/system-config-printer/scp-dbus-service.py:11:_gtk_style_provider_private_get_settings:gtk_css_value_initial_compute:gtk_css_static_style_compute_value:_

2018-10-09 Thread gf
Thanks for the confirmation, Brian.
:)
G

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Title:
  /usr/share/system-config-printer/scp-dbus-
  
service.py:11:_gtk_style_provider_private_get_settings:gtk_css_value_initial_compute:gtk_css_static_style_compute_value:_gtk_css_lookup_resolve:gtk_css_static_style_new_compute

Status in system-config-printer package in Ubuntu:
  Confirmed

Bug description:
  The Ubuntu Error Tracker has been receiving reports about a problem regarding 
system-config-printer.  This problem was most recently seen with package 
version 1.5.7+20160812-0ubuntu1, the problem page at 
https://errors.ubuntu.com/problem/a703e34c11d2b2389a1fcad13417b3c20ce9c955 
contains more details, including versions of packages affected, stacktrace or 
traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker you can request it at 
http://forms.canonical.com/reports/.

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[Desktop-packages] [Bug 1688684] Re: hp-check shows the distro index instead of its name

2018-10-09 Thread gf
Ok, Till. Sorry. Could you change the HPLIP package back to "new" then, please?
Take care
:)
G

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Title:
  hp-check shows the distro index instead of its name

Status in HPLIP:
  Fix Released
Status in hplip package in Ubuntu:
  Fix Released

Bug description:
  self.core.distro is the Linux distribution's index, not its name. This
  results in messages such as:

 warning: 2-9.0 version is not supported. Using 2-8.6 versions
  dependencies to verify and install...

  2 means debian!

  As such it is not suitable for traces and information messages.
  self.core.distro_name should be used instead.

  See the attached patch. This patch can also be found on:
  https://github.com/fgouget/hplip

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[Desktop-packages] [Bug 1539914] Re: system-config-printer-gnome depends on old version of packagekit

2018-10-09 Thread gf
Thanks for the update, Shemgp. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: system-config-printer (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  system-config-printer-gnome depends on old version of packagekit

Status in system-config-printer package in Ubuntu:
  Invalid

Bug description:
  I tried to print and the printer had an error, I wanted to check out
  if the printer driver was working and the UI was not there.  Turns out
  system-config-printer-gnome was not installed and installing it
  removes gnome-software.  I think it's because system-config-printer-
  gnome depends on packagekit 0.8.17 instead of the 1.0.11 which gnome-
  software requires.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: system-config-printer-gnome (not installed)
  ProcVersionSignature: Ubuntu 4.4.0-1.15-generic 4.4.0
  Uname: Linux 4.4.0-1-generic x86_64
  ApportVersion: 2.19.4-0ubuntu2
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Sat Jan 30 22:09:48 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-09-28 (123 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for HP-LaserJet-4200: hp:/net/hp_LaserJet_4200?ip=172.32.0.84
   device for MFC-J6510DW: usb://Brother/MFC-J6510DW?serial=BROH3F136038
   device for MFCJ6510DW-WIFI: 
dnssd://Brother%20MFC-J6510DW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-30055c0bd209
  MachineType: LENOVO 34361A0
  Papersize: letter
  PpdFiles:
   HP-LaserJet-4200: HP LaserJet 4200 Series Postscript (recommended)
   MFC-J6510DW: Brother MFC-J6510DW CUPS
   MFCJ6510DW-WIFI: Brother MFC-J6510DW CUPS
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-1-generic.efi.signed 
root=UUID=da81a856-84d5-4ca7-8c0a-4f20006730bc ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: Upgraded to xenial on 2016-01-06 (23 days ago)
  dmi.bios.date: 09/24/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GCETA3WW (2.63 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 34361A0
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGCETA3WW(2.63):bd09/24/2015:svnLENOVO:pn34361A0:pvrThinkPadX230Tablet:rvnLENOVO:rn34361A0:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 34361A0
  dmi.product.version: ThinkPad X230 Tablet
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1688684] Re: hp-check shows the distro index instead of its name

2018-10-09 Thread gf
** Changed in: hplip
   Status: New => Fix Released

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https://bugs.launchpad.net/bugs/1688684

Title:
  hp-check shows the distro index instead of its name

Status in HPLIP:
  Fix Released
Status in hplip package in Ubuntu:
  Fix Released

Bug description:
  self.core.distro is the Linux distribution's index, not its name. This
  results in messages such as:

 warning: 2-9.0 version is not supported. Using 2-8.6 versions
  dependencies to verify and install...

  2 means debian!

  As such it is not suitable for traces and information messages.
  self.core.distro_name should be used instead.

  See the attached patch. This patch can also be found on:
  https://github.com/fgouget/hplip

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[Desktop-packages] [Bug 1452193] Re: Backends can't look at FINAL_CONTENT_TYPE to determine MIME type of job

2018-10-09 Thread gf
Thanks for the update, Pierre. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Backends can't look at FINAL_CONTENT_TYPE to determine MIME type of
  job

Status in cups package in Ubuntu:
  Invalid

Bug description:
  We have a custom cups backend ("thinlocal") that looks at
  FINAL_CONTENT_TYPE to find out whether the submitted job is
  application/pdf and if so, take special actions. The PPD for this
  backend accepts PDF:s directly through this line:

  *cupsFilter: "application/pdf 0 -"

  However, FINAL_CONTENT_TYPE is always set to printer/thinlocal, so the
  backend can't possibly determine the input format by looking at the
  FINAL_CONTENT_TYPE.

  This is broken with (at least):
   - Ubuntu 14.04 (cups 1.7.2),
   - Ubuntu 14.10 (cups 1.7.5)
   - Ubuntu 15.04 (cups 2.0.2).

  Related bug reports, upstream and elsewhere:
   - https://www.cups.org/str.php?L4494
   - https://bugzilla.redhat.com/show_bug.cgi?id=1010580
   - https://bugzilla.redhat.com/show_bug.cgi?id=1149244

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[Desktop-packages] [Bug 155648] Re: Regression: Thunderbird New Mail sound cuts off before end

2018-10-09 Thread gf
Thanks for the update, Olek. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: thunderbird (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Regression: Thunderbird New Mail sound cuts off before end

Status in thunderbird package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: thunderbird

  To reproduce:

  1) Receive new mail
  2) Listen to new mail sound

  Expected:
  Selected sound file will play completely

  Actual:
  Sound file cuts off about 1 second before end.  Tested with several different 
.wav files.

  This happened a while back, I think in Edgy.  It was subsequently
  fixed but it's happening again now since I upgraded to Gutsy.  Thanks!

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[Desktop-packages] [Bug 505460] Re: systray.py crashed with SIGSEGV in XFreeColormap()

2018-10-06 Thread gf
Hello Philip,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2010 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 505460
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  systray.py crashed with SIGSEGV in XFreeColormap()

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete
Status in qt4-x11 package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: hplip

  I don't remember it crashing, maybe it crashed on shutdown.

  ProblemType: Crash
  Architecture: i386
  CupsErrorLog:
   E [10/Jan/2010:13:40:59 +0100] Unable to remove temporary file 
"/var/spool/cups/tmp/.fontconfig" - Is a directory
   E [10/Jan/2010:13:40:59 +0100] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
  Date: Sun Jan 10 13:08:47 2010
  DistroRelease: Ubuntu 10.04
  ExecutablePath: /usr/share/hplip/systray.py
  InterpreterPath: /usr/bin/python2.6
  Lpstat:
   device for Officejet_7300: hp:/net/Officejet_7300_series?ip=192.168.1.51
   device for Officejet_7300_fax: 
hpfax:/net/Officejet_7300_series?ip=192.168.1.51
  MachineType: ASUSTeK Computer INC. 1000H
  Package: hplip-data 3.9.12-2ubuntu3
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   Officejet_7300_fax: HP Fax hpijs
   Officejet_7300: HP Officejet 7300 Series, hpcups 3.9.12
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-10-generic 
root=UUID=f2364b6a-ed8d-421f-ba05-2387ef7371fd ro 
crashkernel=384M-2G:64M,2G-:128M
  ProcCmdline: python /usr/bin/hp-systray
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.32-10.14-generic
  SegvAnalysis:
   Segfault happened at: 0x3a44ff0 :  mov0x4d0(%esi),%eax
   PC (0x03a44ff0) ok
   source "0x4d0(%esi)" (0x04d0) not located in a known VMA region (needed 
readable region)!
   destination "%eax" ok
  SegvReason: reading NULL VMA
  Signal: 11
  SourcePackage: hplip
  StacktraceTop:
   XFreeColormap () from /usr/lib/libX11.so.6
   ~QSystemTrayIconSys (this=0x0, 
   QSystemTrayIconPrivate::remove_sys (this=0x9d25f08)
   ~QSystemTrayIcon (this=0x9d1d608, 
   ?? () from /usr/lib/pymodules/python2.6/PyQt4/QtGui.so
  Tags: lucid
  Title: systray.py crashed with SIGSEGV in XFreeColormap()
  Uname: Linux 2.6.32-10-generic i686
  UserGroups: adm admin cdrom dialout lpadmin netdev plugdev sambashare
  dmi.bios.date: 12/30/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1305
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: 1000H
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: x.xx
  dmi.chassis.asset.tag: 0x
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTek Computer INC.
  dmi.chassis.version: x.x
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1305:bd12/30/2008:svnASUSTeKComputerINC.:pn1000H:pvrx.x:rvnASUSTeKComputerINC.:rn1000H:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
  dmi.product.name: 1000H
  dmi.product.version: x.x
  dmi.sys.vendor: ASUSTeK Computer INC.

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[Desktop-packages] [Bug 552439] Re: systray.py crashed with SIGSEGV in QSystemTrayIcon::~QSystemTrayIcon()

2018-10-06 Thread gf
Hello Yann,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2010 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 552439
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  systray.py crashed with SIGSEGV in QSystemTrayIcon::~QSystemTrayIcon()

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  This message arrives at the starting of ubuntu

  ProblemType: Crash
  DistroRelease: Ubuntu 10.04
  Package: hplip-data 3.10.2-1ubuntu4
  ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
  Uname: Linux 2.6.31-20-generic i686
  Architecture: i386
  CupsErrorLog: E [31/Mar/2010:10:42:31 +0200] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
  Date: Wed Mar 31 04:38:00 2010
  Disassembly: => 0x19: Cannot access memory at address 0x19
  ExecutablePath: /usr/share/hplip/systray.py
  InterpreterPath: /usr/bin/python2.6
  Lpstat: device for Photosmart-3200-series: 
hp:/net/Photosmart_3200_series?ip=192.168.1.24
  MachineType: HP Pavilion 061 ER024AA-ABF m7345.fr
  PackageArchitecture: all
  Papersize: a4
  PpdFiles: Photosmart-3200-series: HP Photosmart 3200 Series, hpcups 3.10.2
  ProcCmdLine: root=UUID=53e80c82-f3e6-422e-84b5-98a174eaa2e6 ro quiet splash
  ProcCmdline: python /usr/bin/hp-systray
  ProcEnviron:
   PATH=(custom, no user)
   LANG=fr_FR.utf8
   SHELL=/bin/bash
  SegvAnalysis:
   Segfault happened at: 0x19:  Cannot access memory at address 0x19
   PC (0x0019) not located in a known VMA region (needed executable region)!
  SegvReason: executing NULL VMA
  Signal: 11
  SourcePackage: hplip
  StacktraceTop:
   ?? ()
   ?? () from /usr/lib/libQtGui.so.4
   QSystemTrayIcon::~QSystemTrayIcon() ()
   ?? () from /usr/lib/pymodules/python2.6/PyQt4/QtGui.so
   QObjectCleanupHandler::clear() ()
  Title: systray.py crashed with SIGSEGV in QSystemTrayIcon::~QSystemTrayIcon()
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 06/23/2006
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 3.15
  dmi.board.name: EMERY
  dmi.board.vendor: ASUSTek Computer INC.
  dmi.board.version: 1.05
  dmi.chassis.type: 3
  dmi.chassis.version: 
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr3.15:bd06/23/2006:svnHPPavilion061:pnER024AA-ABFm7345.fr:pvr0qm0114RE101EMERY00:rvnASUSTekComputerINC.:rnEMERY:rvr1.05:cvn:ct3:cvr:
  dmi.product.name: ER024AA-ABF m7345.fr
  dmi.product.version: 0qm0114RE101EMERY00
  dmi.sys.vendor: HP Pavilion 061

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[Desktop-packages] [Bug 1646446] Re: under xfce4 no printer configuration possible

2018-10-06 Thread gf
Thanks for the update, Waldi.
Have a great day!
:)
G

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Title:
  under xfce4 no printer configuration possible

Status in system-config-printer package in Ubuntu:
  Fix Released

Bug description:
  sudo apt-get -f install system-config-printer-gnome
  failed with dependency of system-config-printer-common (>= 
1.3.11+20120807-0ubuntu7)
  but system-config-printer-common  1.5.7+20160812-0ubuntu4 
 
  is installed.

  Paketlisten werden gelesen... Fertig
  Abhängigkeitsbaum wird aufgebaut.   
  Statusinformationen werden eingelesen Fertig
  Einige Pakete konnten nicht installiert werden. Das kann bedeuten, dass
  Sie eine unmögliche Situation angefordert haben oder, wenn Sie die
  Unstable-Distribution verwenden, dass einige erforderliche Pakete noch
  nicht erstellt wurden oder Incoming noch nicht verlassen haben.
  Die folgenden Informationen helfen Ihnen vielleicht, die Situation zu lösen:

  Die folgenden Pakete haben unerfüllte Abhängigkeiten:
   system-config-printer-gnome : Hängt ab von: system-config-printer-common (>= 
1.3.11+20120807-0ubuntu7) soll aber nicht installiert werden
  E: Probleme können nicht korrigiert werden, Sie haben zurückgehaltene defekte 
Pakete.

  
  I use 
   $ uname -a
  Linux   4.8.0-28-lowlatency #30-Ubuntu SMP PREEMPT Fri Nov 11 15:47:55 UTC 
2016 x86_64 x86_64 x86_64 GNU/Linux

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[Desktop-packages] [Bug 482527] Re: Printingproblem with HP 2575 with hpijs

2018-10-06 Thread gf
Hello Johannes,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2009 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 482527
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: Confirmed => Incomplete

** Changed in: baltix
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/482527

Title:
  Printingproblem with HP 2575 with hpijs

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete
Status in Baltix:
  Incomplete

Bug description:
  Binary package hint: hplip

  Description:Ubuntu 9.10
  Release:9.10

  hplip:
Installiert: 3.9.8-1ubuntu2

  
  What did I do:
   I printed a file from Firefox and evince on a HP photosmart 2575 connected 
via usb 2.0, also tested when its connected via usb 1.1
  Expected behavior:
   the file gets normally printed.
  This happens:
   the first page ist prindet normaly, after that the printing stops for a 
while and i get a lot of messages (see below). After waiting a while (up to 10 
minutes, depending on the file to print) the jobs finnishes normally.

  Messages:
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed 
buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data 
hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid 
wIndex=1, retrying wIndex=100: Device or resource busy
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed 
buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data 
hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid 
wIndex=1, retrying wIndex=100: Device or resource busy
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed 
buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
  [...]
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid 
wIndex=1, retrying wIndex=100: Device or resource busy
  Nov 14 00:20:54 neo kernel: [  802.841914] usb 1-3: usbfs: process 20328 (hp) 
did not claim interface 1 before use
  Nov 14 00:20:54 neo kernel: [  802.842197] usb 1-3: usbfs: process 28934 (hp) 
did not claim interface 1 before use
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed 
buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data 
hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
  Nov 14 00:20:54 neo kernel: [  802.842231] usb 1-3: usbfs: process 20328 (hp) 
did not claim interface 1 before use
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid 
wIndex=1, retrying wIndex=100: Device or resource busy
  Nov 14 00:20:54 neo kernel: [  802.842572] usb 1-3: usbfs: process 28936 (hp) 
did not claim interface 1 before use
  [...]
  Nov 14 00:20:54 neo kernel: [  802.844435] usb 1-3: usbfs: process 28941 (hp) 
did not claim interface 1 before use
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data 
hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
  Nov 14 00:20:54 neo kernel: [  802.844489] usb 1-3: usbfs: process 20328 (hp) 
did not claim interface 1 before use
  [..]
  Nov 14 00:20:54 neo kernel: [  802.845680] usb 1-3: usbfs: process 28944 (hp) 
did not claim interface 1 before use
  Nov 14 00:20:54 neo kernel: [  802.846470] usb 1-3: usbfs: process 20328 (hp) 
did not claim interface 1 before use
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid 
wIndex=1, retrying wIndex=100: Device or resource busy
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed 
buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data 
hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
  Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid 
wIndex=1, retrying wIndex=100: Device or resource busy
  [...]
  Nov 14 00:20:54 neo 

[Desktop-packages] [Bug 342510] Re: systray.py crashed with NameError in setMenu(), after reboot and login

2018-10-06 Thread gf
Hello Musthafa,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2009 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 342510
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/342510

Title:
  systray.py crashed with NameError in setMenu(), after reboot and login

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  Got this crash after reboot and during login.

  ProblemType: Crash
  Architecture: i386
  DistroRelease: Ubuntu 9.04
  ExecutablePath: /usr/share/hplip/systray.py
  InterpreterPath: /usr/bin/python2.6
  Package: hplip-data 3.9.2-1ubuntu1
  PackageArchitecture: all
  ProcCmdline: python /usr/bin/hp-systray --qt4
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_IN
   SHELL=/bin/bash
  PythonArgs: ['/usr/bin/hp-systray', '--qt4']
  SourcePackage: hplip
  Title: systray.py crashed with NameError in setMenu()
  Uname: Linux 2.6.28-9-generic i686
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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[Desktop-packages] [Bug 434430] Re: HP all_in_one scanner doesnt work out of the box

2018-10-06 Thread gf
Hello Fernando,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2009 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 434430
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

** Changed in: hplip (Ubuntu)
 Assignee: HP Linux Imaging and Printing (hplip) => (unassigned)

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https://bugs.launchpad.net/bugs/434430

Title:
  HP all_in_one scanner doesnt work out of the box

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  I've installed ubuntu and it recognized my HP all-in-one Hp-380f. But
  it only worked as printer, when I tryed to use d]the scanner it
  presented me with a screen box sayng:

  Device: //xpto//qwerty/ is locked.
  Error of I/O.

   . So I've downloaded and installed the lattest drivers from HPLIP
  site for my printer/scanner and installed them, and then, the second
  printer(in the printer box) AND the sccaner worked perferct.

  You guys should check why this behavior with ubuntu hplip packages

  thx.

  ProblemType: Bug
  Architecture: i386
  Dependencies:
   
  DistroRelease: Ubuntu 9.04
  Lpstat:
   dispositivo para Deskjet-F300-series: 
hp:/usb/Deskjet_F300_series?serial=BR6CRG101B04KH
   dispositivo para Deskjet_F300: 
hp:/usb/Deskjet_F300_series?serial=BR6CRG101B04KH
  MachineType:
   
  Package: hplip None
  Papersize: a4
  PpdFiles:
   Deskjet_F300: HP Deskjet f300 Series, hpcups 3.9.8
   Deskjet-F300-series: HP Deskjet f300 Series hpijs, 3.9.2
  ProcCmdLine: root=UUID=5f5c1089-1afa-4734-8c76-a0640f8aaa11 ro locale=pt_BR 
quiet splash
  ProcEnviron:
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.28-15.49-generic
  SourcePackage: hplip
  UnreportableReason: Este não é um pacotes Ubuntu genuíno

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[Desktop-packages] [Bug 469077] Re: systray.py crashed with SIGSEGV in gtk_theme_engine_load()

2018-10-06 Thread gf
Hello 
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2009 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 469077
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/469077

Title:
  systray.py crashed with SIGSEGV in gtk_theme_engine_load()

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  This crash occured when I selected "Silicon" in the Theme Manager.

  ProblemType: Crash
  Architecture: amd64
  CupsErrorLog:
   
  Date: Sun Nov  1 18:44:48 2009
  DistroRelease: Ubuntu 9.10
  ExecutablePath: /usr/share/hplip/systray.py
  InterpreterPath: /usr/bin/python2.6
  Lpstat:
   device for Photosmart_C7200: 
hp:/net/Photosmart_C7200_series?ip=192.168.178.23
   device for Photosmart_C7200_fax: 
hpfax:/net/Photosmart_C7200_series?ip=192.168.178.23
   device for TurboPrint_C7280: socket://HPPhotoSmartC7280:
  MachineType: Shuttle Inc SN27V10
  NonfreeKernelModules: nvidia
  Package: hplip-data 3.9.8-1ubuntu2
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   Photosmart_C7200: HP Photosmart c7200 Series hpijs, 3.9.8.36
   Photosmart_C7200_fax: HP Fax hpijs
   TurboPrint_C7280: HP_PhotoSmartC51xx TurboPrint
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic 
root=UUID=294d191d-3a8c-4c87-a2dc-3417423fa1b1 ro quiet splash
  ProcCmdline: python /usr/bin/hp-systray
  ProcEnviron:
   LANGUAGE=de_DE.UTF-8
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
  SegvAnalysis:
   Segfault happened at: 0x496532:  mov0x10(%rax),%rax
   PC (0x00496532) ok
   source "0x10(%rax)" (0x0010) not located in a known VMA region (needed 
readable region)!
   destination "%rax" ok
  SegvReason: reading NULL VMA
  Signal: 11
  SourcePackage: hplip
  StacktraceTop:
   gtk_theme_engine_load (module=0x2d15530)
   IA__g_type_module_use (module=0x2c534c0)
   IA__gtk_theme_engine_get (
   gtk_rc_parse_engine (context=0x2c12140, 
   gtk_rc_parse_style (context=0x2c12140,
  Title: systray.py crashed with SIGSEGV in gtk_theme_engine_load()
  Uname: Linux 2.6.31-14-generic x86_64
  UserGroups: adm admin audio cdrom dialout dip floppy fuse games lpadmin 
mythtv netdev plugdev sambashare scanner users video
  dmi.bios.date: 03/26/2008
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: FN27V10
  dmi.board.vendor: Shuttle Inc
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd03/26/2008:svnShuttleInc:pnSN27V10:pvr:rvnShuttleInc:rnFN27V10:rvr:cvn:ct3:cvr:
  dmi.product.name: SN27V10
  dmi.sys.vendor: Shuttle Inc

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[Desktop-packages] [Bug 388132] Re: systray.py crashed with SIGSEGV in visit_decref()

2018-10-06 Thread gf
Hello Philip,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2009 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 388132
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
 Assignee: markos26 (kmarino1) => (unassigned)

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/388132

Title:
  systray.py crashed with SIGSEGV in visit_decref()

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  Happens everytime I try to start hp-systray.

  ProblemType: Crash
  Architecture: amd64
  CupsErrorLog:
   
  Date: Tue Jun 16 22:51:27 2009
  DistroRelease: Ubuntu 9.10
  ExecutablePath: /usr/share/hplip/systray.py
  InterpreterPath: /usr/bin/python2.6
  Lpstat:
   device for Officejet_7300: hp:/net/Officejet_7300_series?ip=192.168.1.51
   device for Officejet_7300_fax: 
hpfax:/net/Officejet_7300_series?ip=192.168.1.51
  MachineType: LENOVO 89196VG
  NonfreeKernelModules: nvidia
  Package: hplip-data 3.9.4b-1ubuntu4
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   Officejet_7300_fax: HP Fax
   Officejet_7300: HP Officejet 7300 Series hpijs, 3.9.4b
  ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.30-9-generic 
root=UUID=53052157-8217-49d8-9b20-25904d785225 ro splash
  ProcCmdline: python /usr/bin/hp-systray
  ProcEnviron:
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.30-9.10-generic
  SegvAnalysis:
   Segfault happened at: 0x4d1a98 : testb  $0x40,0xa9(%rax)
   PC (0x004d1a98) ok
   source "$0x40" ok
   destination "0xa9(%rax)" (0x726f7065526d6615) not located in a known VMA 
region (needed writable region)!
  SegvReason: writing unknown VMA
  Signal: 11
  SourcePackage: hplip
  StacktraceTop:
   visit_decref (op=0x20bfb08, data=0x0) at ../Modules/gcmodule.c:271
   dict_traverse (op=0x20dec20, 
   collect (generation=0) at ../Modules/gcmodule.c:296
   _PyObject_GC_NewVar (tp=0x8276c0, nitems=4)
   PyTuple_New (size=4) at ../Objects/tupleobject.c:69
  Title: systray.py crashed with SIGSEGV in visit_decref()
  Uname: Linux 2.6.30-9-generic x86_64
  UserGroups: adm admin cdrom dialout lpadmin plugdev pulse pulse-access 
pulse-rt root sambashare
  dmi.bios.date: 07/01/2008
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7KETC1WW (2.21 )
  dmi.board.name: 89196VG
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7KETC1WW(2.21):bd07/01/2008:svnLENOVO:pn89196VG:pvrThinkPadR61:rvnLENOVO:rn89196VG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 89196VG
  dmi.product.version: ThinkPad R61
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 387103] Re: HP P1006 not printing

2018-10-06 Thread gf
Hello Mysteryonion,
Thank you for contributing to this bug in 2009. Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 387103
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/387103

Title:
  HP P1006 not printing

Status in HPLIP:
  Invalid
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  I just reinstall my Ubuntu server to v9.04 and cups is not working. I
  created the printer, sent a test page, it goes into processing, then
  it says the job is completed, but nothing cames out the printer.

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[Desktop-packages] [Bug 229825] Re: USB HP OfficeJet G85 Doesn't Work In Hardy

2018-10-06 Thread gf
Hello Cheryl,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2008 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 229825
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/229825

Title:
  USB HP OfficeJet G85 Doesn't Work In Hardy

Status in CUPS:
  Incomplete
Status in cupsys package in Ubuntu:
  Invalid
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  Hi,

  re: USB HP OfficeJet G85 In Hardy 8.04

  Ever since I installed this printer, it doesn't print or scan.  When I
  try to print, the job goes to the printer, then it is thrown into
  "queue" (never printed) and I get a popup message that says "printer
  error" but no definition of the error.  When I try to use Xane, I get
  an error with a LONG bunch of numbers that I can't copy and paste.  It
  won't let me.

  I noticed the printer is installed as "default" only for some reason
  as well.  I cleaned the printer inkjets and printed a test page just
  fine, but it doesn't print any docs.  I do have HPLIP installed.  It
  doesn't seem to have an option to make in the "main printer" only
  "default"

  Have tried turning it off and on, unplugging it and plugging it back
  in.  Nothing.

  It acts like a spooling issue on the printer end, but no idea why Xane
  doesn't work at all either.

  Xane worked beautifully in Gutsy but the printer did the same thing as
  it does now except the problem was intermittant.  It works just fine
  on Windoze.  Can you help?

  Thanks cheryl

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[Desktop-packages] [Bug 1358421] Re: Using Ethernet with Printer through usb connection in router (Buffalo wzr1166

2018-10-06 Thread gf
Thanks for the update, Doug. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Using Ethernet with  Printer through usb connection in  router
  (Buffalo wzr1166

Status in cups package in Ubuntu:
  Invalid

Bug description:
  I have two windows computers and one linux computer running through a
  Buffalo wzr1166 router. The printer Canon ip90v works fine with
  Ethernet and wirless, in one case Bluetooth. But the linux I can use
  Bluetooth, wireless with TurboPro but it will not work with Ethernet
  unless I connect it directly.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Error: [Errno 2] No such file or directory: 
'/proc/version_signature'
  Uname: Linux 3.15.4-031504-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Mon Aug 18 10:52:48 2014
  InstallationDate: Installed on 2014-06-27 (52 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for iP90-TurboPrint: tpu://Canon/iP90/SN=4767A8
  MachineType: FUJITSU LifeBook A3210
  Papersize: letter
  PpdFiles: iP90-TurboPrint: Canon_PIXMA_iP90 TurboPrint
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.4-031504-generic 
root=UUID=f586711e-4fe6-4d8a-a80e-489428cbb121 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/05/2008
  dmi.bios.vendor: FUJITSU // AMI
  dmi.bios.version: Version 1.03
  dmi.board.name: FJNBA04
  dmi.board.vendor: FUJITSU
  dmi.chassis.type: 10
  dmi.chassis.vendor: A608F1EA09D85000
  dmi.modalias: 
dmi:bvnFUJITSU//AMI:bvrVersion1.03:bd01/05/2008:svnFUJITSU:pnLifeBookA3210:pvr:rvnFUJITSU:rnFJNBA04:rvr:cvnA608F1EA09D85000:ct10:cvr:
  dmi.product.name: LifeBook A3210
  dmi.sys.vendor: FUJITSU

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[Desktop-packages] [Bug 226682] Re: No pause when double-sided (duplex) printing enabled

2018-10-06 Thread gf
Hello Matt,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2008 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 226682
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
 Assignee: HP Linux Imaging and Printing (hplip) => (unassigned)

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Title:
  No pause when double-sided (duplex) printing enabled

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: foomatic-db-hpijs

  When double-sided printing is turned on, either long edge or short
  edge, the printer (in my case HP DeskJet 5150) prints the odd pages,
  then immediately starts printing the even pages.  The printer should
  pause so that the user has time to put the odd pages back into the
  tray so that the other side can be printed on.

  This occurs regardles of the program in which double-sided printing is
  enabled.

  Ubuntu version: 7.10 Gutsy Gibbon
  foomatic-db-hpijs version: 20070813-0ubuntu1
  cupsys version: 1.3.2-1ubuntu7.6

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[Desktop-packages] [Bug 225898] Re: USB printer message fills up logs

2018-10-06 Thread gf
Hello Michael,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2008 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 225898
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: Confirmed => Incomplete

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  USB printer message fills up logs

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  /var/log/syslog and /var/log/user.log are filled up with the following
  messages:

  May  2 12:04:45 DELL HP_LaserJet_1200?serial=00CNBF183081: io/hpmud/musb.c 
1339: unable to write data hp:/usb/HP_LaserJet_1200?serial=00CNBF183081: No 
data available 
  May  2 12:04:45 DELL HP_LaserJet_1200?serial=00CNBF183081: io/hpmud/musb.c 
976: bulk_write failed buf=0xbff159cc size=8064 len=-19: No data available 

  I tried to print two pages and feeded the paper manually to the
  printer. The effect was, that i got a message  a la 'printer has no
  paper' and that this message does not disapear  even if the print job
  succeeded and if i fed in new paper.

  Ubuntu Release: 8.04 with latest updates
  hplip: 2.8.2-0ubuntu8
  cupsys: 1.3.7-1ubuntu3

  grep -c HP_LaserJet_1200?serial user.log
  7969947
  wc -l user.log
  7969984 user.log
  ls -l /var/log/syslog /var/log/user.log
  -rw-r- 1 syslog adm 1267548604 2008-05-02 22:17 /var/log/syslog
  -rw-r- 1 syslog adm 1267222950 2008-05-02 22:13 /var/log/user.log

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[Desktop-packages] [Bug 193959] Re: low on ink details

2018-10-06 Thread gf
Hello Ktulu,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2008 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 193959
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  low on ink details

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  Hi.
  I have a problem with my HP PSC1510 printer. When my printer is low on ink, 
it is displayed by gnome but I cannot know which cartridge is empty. It just 
warn me that it is low on ink. 
  I have tried to install hplip toolbox, and with that, I can know which one is 
empty.

  So I think it is possible to have a message which says which cartridge
  is low on ink. For beginer users, I think it is an important details
  because hplip is not installed by default and they are not supposed to
  know they have to install this kind of tools.

  Thanks

  PS : I'm using Ubuntu 7.10.

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[Desktop-packages] [Bug 118950] Re: [apport] hpssd.py crashed with SIGSEGV in _fini()

2018-10-06 Thread gf
Hello Jörg-Michael,
Thank you for submitting this bug and reporting a problem with the hplip 
package.  You made this bug report in 2007 and Ubuntu and hplip have been 
updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 118950
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  [apport] hpssd.py crashed with SIGSEGV in _fini()

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  Feisty, thunderbird and firefox running

  ProblemType: Crash
  Architecture: i386
  Date: Wed Jun  6 15:32:37 2007
  DistroRelease: Ubuntu 7.04
  ExecutablePath: /usr/lib/hplip/hpssd.py
  InterpreterPath: /usr/bin/python2.5
  Package: hplip 1.7.3-0ubuntu1
  PackageArchitecture: i386
  ProcCmdline: python /usr/sbin/hpssd
  ProcCwd: /
  ProcEnviron: PATH=/sbin:/bin:/usr/sbin:/usr/bin
  Signal: 11
  SourcePackage: hplip
  StacktraceTop:
   ?? () from /usr/lib/python2.5/lib-dynload/select.so
   ?? ()
   _fini () from /usr/lib/python2.5/lib-dynload/select.so
   PyEval_EvalFrameEx ()
   PyEval_EvalCodeEx ()
  Uname: Linux eigenbau1 2.6.20-15-generic #2 SMP Sun Apr 15 07:36:31 UTC 2007 
i686 GNU/Linux
  UserGroups: scanner

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[Desktop-packages] [Bug 1642454] Re: Installing Network Printer via Add Printer wizard creates incorrect Device URI (Ubuntu 16.04)

2018-10-06 Thread gf
Hello Pete,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2016 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1642454
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

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Title:
  Installing Network Printer via Add Printer wizard creates incorrect
  Device URI (Ubuntu 16.04)

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  Hello,

  Installing a network printer in Ubuntu 16.04 appears to install the
  incorrect Device URI.

  Summary: 
  I am not sure how the Device URI is supposed to work in Ubuntu, but 
installing the printer using the Ubuntu Add Printer wizard (GUI) a string of 
alpha characters is entered. Users are unable to print. However, manually 
changing this to the Printer IP address does allow printing to work. 

  I confirmed this issue with four separate machines all running clean
  installations of Ubuntu 16.04 with no modifications, and updates
  applied.

  *Please see attached PDF with installation procedure and screenshots
  for details.

  --

  Installation Example:

  Example network printer: Brother DCP-L2540DW (Static IP: 192.168.1.20)

  Procedure:
  *Adding the printer: "Settings > Printer > Add"
  *Select printer under "Network Printer", Host Name shows "BRN30055C829554".
  *Complete installation after selecting an acceptable driver.
  *Printer does NOT print. Printer Properties shows "Device URI": 
"lpd://BRN30055C829554/BINARY_P1"
  *Changing Device URI to printer IP (using "Change" option) corrects Device 
URI to IP address "lpd://192.168.1.20/BINARY_P1"
  *Printing is now successful.

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[Desktop-packages] [Bug 1646446] Re: under xfce4 no printer configuration possible

2018-10-06 Thread gf
Hello Waldi,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2016 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1646446
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

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Title:
  under xfce4 no printer configuration possible

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  sudo apt-get -f install system-config-printer-gnome
  failed with dependency of system-config-printer-common (>= 
1.3.11+20120807-0ubuntu7)
  but system-config-printer-common  1.5.7+20160812-0ubuntu4 
 
  is installed.

  Paketlisten werden gelesen... Fertig
  Abhängigkeitsbaum wird aufgebaut.   
  Statusinformationen werden eingelesen Fertig
  Einige Pakete konnten nicht installiert werden. Das kann bedeuten, dass
  Sie eine unmögliche Situation angefordert haben oder, wenn Sie die
  Unstable-Distribution verwenden, dass einige erforderliche Pakete noch
  nicht erstellt wurden oder Incoming noch nicht verlassen haben.
  Die folgenden Informationen helfen Ihnen vielleicht, die Situation zu lösen:

  Die folgenden Pakete haben unerfüllte Abhängigkeiten:
   system-config-printer-gnome : Hängt ab von: system-config-printer-common (>= 
1.3.11+20120807-0ubuntu7) soll aber nicht installiert werden
  E: Probleme können nicht korrigiert werden, Sie haben zurückgehaltene defekte 
Pakete.

  
  I use 
   $ uname -a
  Linux   4.8.0-28-lowlatency #30-Ubuntu SMP PREEMPT Fri Nov 11 15:47:55 UTC 
2016 x86_64 x86_64 x86_64 GNU/Linux

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[Desktop-packages] [Bug 1653826] Re: /usr/share/system-config-printer/scp-dbus-service.py:11:_gtk_style_provider_private_get_settings:gtk_css_value_initial_compute:gtk_css_static_style_compute_value:_

2018-10-06 Thread gf
Hello 
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2016 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1653826
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

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Title:
  /usr/share/system-config-printer/scp-dbus-
  
service.py:11:_gtk_style_provider_private_get_settings:gtk_css_value_initial_compute:gtk_css_static_style_compute_value:_gtk_css_lookup_resolve:gtk_css_static_style_new_compute

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  The Ubuntu Error Tracker has been receiving reports about a problem regarding 
system-config-printer.  This problem was most recently seen with package 
version 1.5.7+20160812-0ubuntu1, the problem page at 
https://errors.ubuntu.com/problem/a703e34c11d2b2389a1fcad13417b3c20ce9c955 
contains more details, including versions of packages affected, stacktrace or 
traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker you can request it at 
http://forms.canonical.com/reports/.

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[Desktop-packages] [Bug 1624162] Re: /usr/share/system-config-printer/system-config-printer.py:11:_gdk_window_has_impl:gdk_x11_window_get_xid:topmenu_monitor_set_cur_server:handle_cur_server_event:gdk

2018-10-06 Thread gf
Hello 
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2016 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1624162
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

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Title:
  /usr/share/system-config-printer/system-config-
  
printer.py:11:_gdk_window_has_impl:gdk_x11_window_get_xid:topmenu_monitor_set_cur_server:handle_cur_server_event:gdk_event_apply_filters

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  The Ubuntu Error Tracker has been receiving reports about a problem
  regarding system-config-printer.  This problem was most recently seen
  with version 1.5.7+20160212-0ubuntu2, the problem page at
  https://errors.ubuntu.com/problem/4beb2c1a7b67234391f51f1963a2e40a1fba747c
  contains more details.

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[Desktop-packages] [Bug 1611474] Re: Installation of printer driver freezes shortly after authentication

2018-10-06 Thread gf
Closed per reporter’s feedback.

** Changed in: system-config-printer (Ubuntu)
   Status: New => Invalid

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Title:
  Installation of printer driver freezes shortly after authentication

Status in system-config-printer package in Ubuntu:
  Invalid

Bug description:
  Searched for printers on Dash, opened it and added printer, chose network 
printer, my printer was displayed so clicked it.  Driver download box opened 
and I started it.  After authentication, the box froze, progress indicator 
stopped moving, box would not respond to CANCEL or X(for quit).  
  Tried it three times, no difference.

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[Desktop-packages] [Bug 1625265] Re: cannot connect to cups server

2018-10-06 Thread gf
Hello Janos,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2016 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1625265
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

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Title:
  cannot connect to cups server

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  Bug-in-bug: after "ubuntu-bug -w" command and clicking on the problem
  window (cannot connect to cups server) the web page started with a
  message that it refreshes every 10 seconds. It may have, but the only
  way to move forward was to reload the web page so that I could get
  into this one - this has happened before, so apparently there is a bug
  with ubuntu-bug (apport?) as well.

  Now the real bug hopefully reported by "ubuntu-bug -w" is that I
  cannot print since distribution upgrade to 16.04. I tried to follow
  instructions on Ubuntu.wiki, and was unable to solve the problem.
  Fortunately, I have an old Linux installation on a different machine,
  so if I need to print something from this machine I just access the
  pdf version from the old Linux machine and print it from there.

  I'm more than happy to participate in helping to solve this problem, I
  do have some understanding of basic Linux (Fedora-3 level), but the
  current sophistication of Ubuntu is too much for me.

  I did a fresh install, not distribution upgrade, on a different
  machine. There printing works (well, at least it connects to the print
  server). So this bug is definitely related to distribution upgrade:
  some stray files and configurations from 14.04 confuse the 16.04
  system.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: system-config-printer-gnome 1.5.7+20160212-0ubuntu2
  ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
  Uname: Linux 4.4.0-36-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: XFCE
  Date: Mon Sep 19 12:22:42 2016
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationDate: Installed on 2013-10-31 (1053 days ago)
  InstallationMedia: Xubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 
(20130820)
  InterpreterPath: /usr/bin/python3.5
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad 
file descriptor
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 002: ID 0d62:0530 Darfon Electronics Corp. 
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer Aspire 5532
  PackageArchitecture: all
  Papersize: letter
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/LaserJet-P-1102w-Acerlinux.ppd', 
'/etc/cups/ppd/EvaIdaWindowsHP-Deskjet-1050-j410.ppd', '/etc/cups/ppd/PDF.ppd'] 
failed with exit code 2: grep: /etc/cups/ppd/LaserJet-P-1102w-Acerlinux.ppd: 
Permission denied
   grep: /etc/cups/ppd/EvaIdaWindowsHP-Deskjet-1050-j410.ppd: Permission denied
   grep: /etc/cups/ppd/PDF.ppd: Permission denied
  ProcEnviron:
   LANGUAGE=en_US:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic 
root=UUID=b1ac29b9-b0d0-456f-b424-0c683ae107a7 ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/20/2009
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.08
  dmi.board.name: Aspire 5532
  dmi.board.vendor: Acer
  dmi.board.version: V1.08
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.08
  dmi.modalias: 
dmi:bvnAcer:bvrV1.08:bd10/20/2009:svnAcer:pnAspire5532:pvrV1.08:rvnAcer:rnAspire5532:rvrV1.08:cvnAcer:ct10:cvrV1.08:
  dmi.product.name: Aspire 5532
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

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[Desktop-packages] [Bug 1625313] Re: system-config-printer 1.5.7 will not enable

2018-10-06 Thread gf
Hello Peter,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2016 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1625313
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1625313

Title:
  system-config-printer 1.5.7 will not enable

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  Updated from Lubuntu 14.04LTS to Lubuntu 16.04LTS - printer no longer works.
  The enable check box can be checked, but after clicking Apply there is a 
delay of about two seconds and it reverts to not enabled.
  This is a 64 bit installation on a ThinkPadX61.
  My 32 bit installation on an Acer Aspire One netbook (also version 1.5.7) 
does not have this problem.
  However, neither installation can connect to the scanner function of my Canon 
MG3150. 

  Lubuntu 16.04.1

  Print job appears in the queue as pending
  Printer state: Stopped - Rendering completed

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[Desktop-packages] [Bug 1585800] Re: HP 276dw MFD is not added automatically

2018-10-06 Thread gf
Hello Dmitry,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2016 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1585800
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1585800

Title:
  HP 276dw MFD is not added automatically

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  Tested with HP 2035 and HP 276dw. 2035 is added automatically and
  works fine. 276dw is not added to CUPS at all. In /var/log I see the
  following  debug messages:

  May 25 13:36:00 localhost udev-configure-printer[1037]: add 
/devices/pci:00/:00:14.0/usb2/2-1
  May 25 13:36:00 localhost udev-configure-printer[1037]: device devpath is 
/devices/pci:00/:00:14.0/usb2/2-1
  May 25 13:36:00 localhost udev-configure-printer[1037]: MFG:HP MDL:HP 
Officejet Pro 276dw MFP SERN:CN4CQCV1QY serial:CN4CQCV1QY
  May 25 13:36:03 localhost udev-configure-printer[2106]: remove 
/devices/pci:00/:00:14.0/usb2/2-1/2-1:1.1
  May 25 13:36:05 localhost udev-configure-printer[1037]: SERN fields match
  May 25 13:36:05 localhost udev-configure-printer[1037]: URI match: 
usb://HP/Officejet%20Pro%20276dw%20MFP?serial=CN4CQCV1QY=1
  May 25 13:36:05 localhost udev-configure-printer[1037]: SERN fields match
  May 25 13:36:05 localhost udev-configure-printer[1037]: URI match: 
hp:/usb/HP_Officejet_Pro_276dw_MFP?serial=CN4CQCV1QY
  May 25 13:36:05 localhost udev-configure-printer[1037]: 
hp:/usb/HP_Officejet_Pro_276dw_MFP?serial=CN4CQCV1QY twinned with 
hpfax:/usb/HP_Officejet_Pro_276dw_M
  May 25 13:36:05 localhost udev-configure-printer[1037]: About to add queue 
for hp:/usb/HP_Officejet_Pro_276dw_MFP?serial=CN4CQCV1QY
  May 25 13:36:05 localhost udev-configure-printer[2231]: add 
/devices/pci:00/:00:14.0/usb2/2-1/2-1:1.1
  May 25 13:36:05 localhost udev-configure-printer[2231]: device devpath is 
/devices/pci:00/:00:14.0/usb2/2-1/2-1:1.1
  May 25 13:36:05 localhost udev-configure-printer[2231]: MFG:HP MDL:HP 
Officejet Pro 276dw MFP SERN:CN4CQCV1QY serial:-
  May 25 13:36:05 localhost udev-add-printer: add_queue: 
URIs=['hp:/usb/HP_Officejet_Pro_276dw_MFP?serial=CN4CQCV1QY', 
'usb://HP/Officejet%20Pro%20276dw%20MFP?
  May 25 13:36:05 localhost udev-add-printer: D-Bus method call failed: 
org.freedesktop.DBus.Error.ServiceUnknown: The name 
com.redhat.NewPrinterNotification w
  May 25 13:36:11 localhost udev-configure-printer[2231]: SERN fields match
  May 25 13:36:11 localhost udev-configure-printer[2231]: URI match: 
usb://HP/Officejet%20Pro%20276dw%20MFP?serial=CN4CQCV1QY=1
  May 25 13:36:11 localhost udev-configure-printer[2231]: SERN fields match
  May 25 13:36:11 localhost udev-configure-printer[2231]: URI match: 
hp:/usb/HP_Officejet_Pro_276dw_MFP?serial=CN4CQCV1QY
  May 25 13:36:11 localhost udev-configure-printer[2231]: 
hp:/usb/HP_Officejet_Pro_276dw_MFP?serial=CN4CQCV1QY twinned with 
hpfax:/usb/HP_Officejet_Pro_276dw_M
  May 25 13:36:11 localhost udev-configure-printer[2231]: About to add queue 
for hp:/usb/HP_Officejet_Pro_276dw_MFP?serial=CN4CQCV1QY
  May 25 13:36:11 localhost udev-add-printer: add_queue: 
URIs=['hp:/usb/HP_Officejet_Pro_276dw_MFP?serial=CN4CQCV1QY', 
'usb://HP/Officejet%20Pro%20276dw%20MFP?
  May 25 13:36:11 localhost udev-add-printer: D-Bus method call failed: 
org.freedesktop.DBus.Error.ServiceUnknown: The name 
com.redhat.NewPrinterNotification w
  May 25 13:36:13 localhost udev-add-printer: PPD: 
drv:///hpcups.drv/hp-officejet_pro_1150c.ppd; Status: 1
  May 25 13:36:17 localhost udev-add-printer: PPD: 
drv:///hpcups.drv/hp-officejet_pro_1150c.ppd; Status: 1
  May 25 13:36:17 localhost udev-configure-printer[2586]: remove 
/devices/pci:00/:00:14.0/usb2/2-1/2-1:1.3
  May 25 13:36:17 localhost udev-configure-printer[2593]: add 
/devices/pci:00/:00:14.0/usb2/2-1/2-1:1.3
  May 25 13:36:17 localhost udev-configure-printer[2593]: device devpath is 
/devices/pci:00/:00:14.0/usb2/2-1/2-1:1.3
  May 25 13:36:17 localhost udev-configure-printer[2593]: MFG:HP MDL:HP 
Officejet Pro 276dw MFP FAX SERN:CN4CQCV1QY serial:-
  May 25 13:36:22 localhost udev-configure-printer[2593]: SERN fields match
  May 25 13:36:22 localhost udev-configure-printer[2593]: 

[Desktop-packages] [Bug 1582785] Re: Cannot list 2nd printer with same model

2018-10-06 Thread gf
Hello Arthur,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2016 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1582785
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1582785

Title:
  Cannot list 2nd printer with same model

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  When I click on the Add button in system-config-printer to add a
  printer, the next dialog box comes up with a list of detected printers
  within a short time, but it does not find two printers, if they exist,
  with exactly the same model number.  I opened a terminal to see if
  lsusb would list them and it did!  The only difference between the
  listings in lsusb was the "Device ID".  Evidently the code that is
  supposed to list all of the USB printers in this dialog box looks for
  unique model numbers, but not unique device id's.  This makes it
  impossible to add two Zebra LP2844 printers to the same PC on two
  separate USB ports.  I also tried to enable "localhost:631" to try
  adding a printer or two that way, but this was also impossible using
  LinuxMint 17.3, because the cupsd.conf file has been significantly re-
  designed and there's no more easy way to re-enable this feature.
  Can't wait until this problem is fixed.

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[Desktop-packages] [Bug 1605099] Re: HP Laserjet 1018 can't print in Ubuntu 12.04

2018-10-06 Thread gf
Hello Manohar,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2016 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1605099
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1605099

Title:
  HP Laserjet 1018 can't print in Ubuntu 12.04

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  manohar@manohar-Inspiron-3542:~$ lsmod | grep usb
  usblp  23064  0 
  btusb  32519  0 
  bluetooth 411194  24 rfcomm,bnep,btusb
  usbhid 53111  0 
  hid   106605  2 hid_logitech_dj,usbhid
  manohar@manohar-Inspiron-3542:~$ tail -f /var/log/syslog
  Jul 21 12:33:36 manohar-Inspiron-3542 udev-configure-printer: failed to claim 
interface
  Jul 21 12:33:36 manohar-Inspiron-3542 udev-configure-printer: device devpath 
is /devices/pci:00/:00:1d.0/usb1/1-1/1-1.2
  Jul 21 12:33:36 manohar-Inspiron-3542 udev-configure-printer: 
MFG:Hewlett-Packard MDL:HP LaserJet 1018 SERN:- serial:KP00FGJ
  Jul 21 12:33:37 manohar-Inspiron-3542 kernel: [11108.999176] usb 1-1.2: USB 
disconnect, device number 120
  Jul 21 12:33:37 manohar-Inspiron-3542 kernel: [11108.999505] usblp2: removed
  Jul 21 12:33:37 manohar-Inspiron-3542 hpfax: hpfax[12637]: error: Error 
setting home directory: /etc/hp/hplip.conf not found
  Jul 21 12:33:37 manohar-Inspiron-3542 udev-configure-printer: no 
corresponding CUPS device found
  Jul 21 12:33:39 manohar-Inspiron-3542 /usr/sbin/hplj1018: foo2zjs: Missing HP 
LaserJet 1018 firmware file /lib/firmware/hp/sihp1018.dl
  Jul 21 12:33:39 manohar-Inspiron-3542 /usr/sbin/hplj1018: foo2zjs: ...read 
foo2zjs installation instructions and run ./getweb 1018
  Jul 21 12:33:39 manohar-Inspiron-3542 udev-configure-printer: remove 
/devices/pci:00/:00:1d.0/usb1/1-1/1-1.2
  Jul 21 12:34:47 manohar-Inspiron-3542 kernel: [11179.626189] usb 1-1.2: new 
high-speed USB device number 121 using ehci-pci
  Jul 21 12:34:47 manohar-Inspiron-3542 kernel: [11179.738380] usb 1-1.2: New 
USB device found, idVendor=03f0, idProduct=4117
  Jul 21 12:34:47 manohar-Inspiron-3542 kernel: [11179.738390] usb 1-1.2: New 
USB device strings: Mfr=1, Product=2, SerialNumber=3
  Jul 21 12:34:47 manohar-Inspiron-3542 kernel: [11179.738395] usb 1-1.2: 
Product: HP LaserJet 1018
  Jul 21 12:34:47 manohar-Inspiron-3542 kernel: [11179.738400] usb 1-1.2: 
Manufacturer: Hewlett-Packard
  Jul 21 12:34:47 manohar-Inspiron-3542 kernel: [11179.738404] usb 1-1.2: 
SerialNumber: KP00FGJ
  Jul 21 12:34:47 manohar-Inspiron-3542 kernel: [11179.741574] usblp 1-1.2:1.0: 
usblp2: USB Bidirectional printer dev 121 if 0 alt 0 proto 2 vid 0x03F0 pid 
0x4117
  Jul 21 12:34:47 manohar-Inspiron-3542 udevd[5334]: missing file parameter for 
attr
  Jul 21 12:34:47 manohar-Inspiron-3542 mtp-probe: checking bus 1, device 121: 
"/sys/devices/pci:00/:00:1d.0/usb1/1-1/1-1.2"
  Jul 21 12:34:47 manohar-Inspiron-3542 mtp-probe: bus: 1, device: 121 was not 
an MTP device
  Jul 21 12:34:47 manohar-Inspiron-3542 logger: loading hp_laserjet_1018 
firmware 001 121
  Jul 21 12:34:47 manohar-Inspiron-3542 hp-mkuri: io/hpmud/hp-mkuri.c 132: 
unable to open /etc/hp/hplip.conf: No such file or directory
  Jul 21 12:34:50 manohar-Inspiron-3542 /usr/sbin/hplj1018: foo2zjs: Missing HP 
LaserJet 1018 firmware file /lib/firmware/hp/sihp1018.dl
  Jul 21 12:34:50 manohar-Inspiron-3542 /usr/sbin/hplj1018: foo2zjs: ...read 
foo2zjs installation instructions and run ./getweb 1018
  Jul 21 12:34:50 manohar-Inspiron-3542 /usr/sbin/hplj1018: foo2zjs: Missing HP 
LaserJet 1018 firmware file /lib/firmware/hp/sihp1018.dl
  Jul 21 12:34:50 manohar-Inspiron-3542 /usr/sbin/hplj1018: foo2zjs: ...read 
foo2zjs installation instructions and run ./getweb 1018
  Jul 21 12:34:50 manohar-Inspiron-3542 hp-mkuri: io/hpmud/hp-mkuri.c 132: 
unable to open /etc/hp/hplip.conf: No such file or directory
  Jul 21 12:34:50 manohar-Inspiron-3542 udev-configure-printer: add 
/devices/pci:00/:00:1d.0/usb1/1-1/1-1.2/1-1.2:1.0
  Jul 21 12:34:50 manohar-Inspiron-3542 udev-configure-printer: device devpath 
is /devices/pci:00/:00:1d.0/usb1/1-1/1-1.2
  Jul 21 12:34:50 manohar-Inspiron-3542 

[Desktop-packages] [Bug 1529939] Re: BJNP Canon network printer no longer auto-detected

2018-10-06 Thread gf
Hello Bernhard,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2015 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1529939
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1529939

Title:
  BJNP Canon network printer no longer auto-detected

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  Up to Ubuntu 15.04, I only needed to install the cups-backend-bjnp
  package, and my (wifi-connected) Canon Pixma MG5250 would then show up
  automatically in the Add printers/Network printers dialog. This is no
  longer the case in 15.10 -- I need to manually add it by entering
  bnjp://my.printers.ip.address. This bug is present both on Ubuntu and
  Ubuntu Gnome.

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[Desktop-packages] [Bug 1539914] Re: system-config-printer-gnome depends on old version of packagekit

2018-10-06 Thread gf
Hello Shemgp,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2015 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1539914
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1539914

Title:
  system-config-printer-gnome depends on old version of packagekit

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  I tried to print and the printer had an error, I wanted to check out
  if the printer driver was working and the UI was not there.  Turns out
  system-config-printer-gnome was not installed and installing it
  removes gnome-software.  I think it's because system-config-printer-
  gnome depends on packagekit 0.8.17 instead of the 1.0.11 which gnome-
  software requires.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: system-config-printer-gnome (not installed)
  ProcVersionSignature: Ubuntu 4.4.0-1.15-generic 4.4.0
  Uname: Linux 4.4.0-1-generic x86_64
  ApportVersion: 2.19.4-0ubuntu2
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Sat Jan 30 22:09:48 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-09-28 (123 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for HP-LaserJet-4200: hp:/net/hp_LaserJet_4200?ip=172.32.0.84
   device for MFC-J6510DW: usb://Brother/MFC-J6510DW?serial=BROH3F136038
   device for MFCJ6510DW-WIFI: 
dnssd://Brother%20MFC-J6510DW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-30055c0bd209
  MachineType: LENOVO 34361A0
  Papersize: letter
  PpdFiles:
   HP-LaserJet-4200: HP LaserJet 4200 Series Postscript (recommended)
   MFC-J6510DW: Brother MFC-J6510DW CUPS
   MFCJ6510DW-WIFI: Brother MFC-J6510DW CUPS
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-1-generic.efi.signed 
root=UUID=da81a856-84d5-4ca7-8c0a-4f20006730bc ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: Upgraded to xenial on 2016-01-06 (23 days ago)
  dmi.bios.date: 09/24/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GCETA3WW (2.63 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 34361A0
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGCETA3WW(2.63):bd09/24/2015:svnLENOVO:pn34361A0:pvrThinkPadX230Tablet:rvnLENOVO:rn34361A0:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 34361A0
  dmi.product.version: ThinkPad X230 Tablet
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1571237] Re: incorrect displaying of color state in inkjet by printer Brother MFC-J5720DW

2018-10-06 Thread gf
Hello Tothsoft,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2015 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1571237
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1571237

Title:
  incorrect displaying of color state in inkjet by printer Brother MFC-
  J5720DW

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  It is incorrect displaying of color state of inkjet by printer Brother
  MFC-J5720DW, through application system-config-printer.

  It display all 4 color, but in not good order (application have order
  Black/Yellow/Cyan/Magenta; but printer have order
  Magenta/Cyan/Yellow/Black)  it means that when black color is  0 % in
  printer, in system-config-printer is displayed that Magenta is 0%.

  It was at computers with linux mint 17.3/Ubuntu 14.04 amd64 bit

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[Desktop-packages] [Bug 1466685] Re: Printer does not print following system update

2018-10-06 Thread gf
Hello Jason,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2015 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1466685
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1466685

Title:
  Printer does not print following system update

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  I installed Ubuntu 14.04 LTS amd64. I set up my printer, an HP
  LaserJet 1100 and can print a test page using the "Printers" icon
  under the System Settings. The printer is connected to the computer by
  the old fashioned many-pin connector (parallel port?) Following system
  update I can no longer print a test page.

  Please pardon me, I'm not technical enough to know what package caused
  this problem upon updating. However, I do have a list of all or most
  of the printer related packages that were installed before the update
  caused the problem.

  These were the installed CUPS packages before the update:

  all version 1.7.2-0ubuntu1.1
  cups-bsd
  libcupscgi1
  cups-client
  cups-common
  cups-daemon
  libcupsmime1
  libcupsppdc1
  cups-ppdc
  cups-core-drivers
  libcupsimage2
  cups-server-common

  all version 1.0.52-0ubuntu1.2
  cups-browsed
  libfontembed1
  cups-filters 
  cups-filters-core-drivers
  libcupsfilters1

  If I can be of any assistance in finding the source of the bug ( or if
  you happen to know what I can do to fix the problem on my computer)
  please contact me.

  Thanks

  Jason Hataye
  jason.hat...@gmail.com

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2.1
  ProcVersionSignature: Ubuntu 3.13.0-55.92-generic 3.13.11-ckt20
  Uname: Linux 3.13.0-55-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CupsErrorLog:
   W [18/Jun/2015:19:14:30 -0400] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-LaserJet-1100-Gray..' 
already exists
   W [18/Jun/2015:19:14:30 -0400] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-LaserJet-1100-RGB..' 
already exists
   W [18/Jun/2015:19:14:32 -0400] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-LaserJet-1100-Gray..' 
already exists
   W [18/Jun/2015:19:14:32 -0400] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-LaserJet-1100-RGB..' 
already exists
  CurrentDesktop: Unity
  Date: Thu Jun 18 19:24:54 2015
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationDate: Installed on 2015-05-05 (44 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  InterpreterPath: /usr/bin/python2.7
  Lpstat: device for HP-LaserJet-1100: 
hp:/par/HP_LaserJet_1100?device=/dev/parport0
  MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
  PackageArchitecture: all
  Papersize: letter
  PpdFiles: HP-LaserJet-1100: HP LaserJet 1100, hpcups 3.14.3
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-55-generic 
root=UUID=f044ac35-2566-4db8-9f87-bcb8f1f10860 ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/21/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F8
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z77-DS3H
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF8:bd08/21/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ77-DS3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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[Desktop-packages] [Bug 1460936] Re: The operating system does not print out when the Turkish language

2018-10-06 Thread gf
Hello Kadirbalkis,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2015 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1460936
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1460936

Title:
  The operating system does not print out when the Turkish language

Status in HPLIP:
  Incomplete
Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  Hey there,

  There are 2 printers in my office. First 1536dnf HP LaserJet MFP and second 
HP LaserJet Professional M1217nfw MFP.
  I can use the scanner feature of both devices. 
  After starting a problem Ubuntu 14.04. The same problems they have in 14.10 
and 15.04
  While the operating system is English language, the printer can print text.
  While the operating system is Turkish language, the printer does not print.

  I got the following results with the command hp-testpage.

  Thank you...

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[Desktop-packages] [Bug 1492602] Re: package python-cupshelpers 1.4.3+20140219-0ubuntu2.1 failed to install/upgrade: subprocess new pre-removal script returned error exit status 126

2018-10-06 Thread gf
Hello Andrew,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2015 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1492602
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1492602

Title:
  package python-cupshelpers 1.4.3+20140219-0ubuntu2.1 failed to
  install/upgrade: subprocess new pre-removal script returned error exit
  status 126

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  update failed

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: python-cupshelpers 1.4.3+20140219-0ubuntu2.1
  Uname: Linux 3.14.32--std-ipv6-64 x86_64
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  CupsErrorLog:
   W [05/Sep/2015:07:38:47 +0200] CreateProfile failed: 
org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager 
was not provided by any .service files
   W [05/Sep/2015:07:38:47 +0200] CreateProfile failed: 
org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager 
was not provided by any .service files
   W [05/Sep/2015:07:38:47 +0200] CreateDevice failed: 
org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager 
was not provided by any .service files
   E [05/Sep/2015:07:38:47 +0200] Unable to bind socket for address 
[v1.::1]:631 - Address already in use.
   E [05/Sep/2015:07:38:47 +0200] Unable to bind socket for address 
127.0.0.1:631 - Address already in use.
  Date: Sat Sep  5 17:37:32 2015
  DuplicateSignature: 
package:python-cupshelpers:1.4.3+20140219-0ubuntu2.1:subprocess new pre-removal 
script returned error exit status 126
  ErrorMessage: subprocess new pre-removal script returned error exit status 126
  Lpstat: device for Generic-CUPS-X2Go-Printer: cups-x2go:/
  Lsusb:
   Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  PackageArchitecture: all
  Papersize: a4
  PpdFiles: Generic-CUPS-X2Go-Printer: Generic CUPS-X2Go Printer
  ProcKernelCmdLine: BOOT_IMAGE=/boot/bzImage-3.14.32--std-ipv6-64 
root=/dev/sda2 ro quiet splash nomdmonddf nomdmonisw
  ProcModules: Error: command ['sort', '/proc/modules'] failed with exit code 
2: sort: cannot read: /proc/modules: No such file or directory
  RelatedPackageVersions:
   dpkg 1.17.5ubuntu5.4
   apt  1.0.1ubuntu2.10
  SourcePackage: system-config-printer
  Title: package python-cupshelpers 1.4.3+20140219-0ubuntu2.1 failed to 
install/upgrade: subprocess new pre-removal script returned error exit status 
126
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/03/2013
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: AGH6120H.86A.0022.2013.0703.1733
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: DH61AGL
  dmi.board.vendor: Intel Corporation
  dmi.board.version: G71256-202
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrAGH6120H.86A.0022.2013.0703.1733:bd07/03/2013:svn:pnDH61AGL:pvr:rvnIntelCorporation:rnDH61AGL:rvrG71256-202:cvn:ct3:cvr:
  dmi.product.name: DH61AGL

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[Desktop-packages] [Bug 1479143] Re: Print UI hangs on launch and will not close

2018-10-06 Thread gf
Hello GNA,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2015 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1479143
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups-pdf (Ubuntu)
   Status: New => Incomplete

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1479143

Title:
  Print UI hangs on launch and will not close

Status in cups-pdf package in Ubuntu:
  Incomplete
Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  If I launch the print UI from the system control panel it takes
  forever to open (if it opens) and when it opens it will not close and
  then will crash.

  
  If I try to print from an application the print everything locks up and 
eventually goes back to normal but no print UI is shown.

  ProblemType: RecoverableProblem
  DistroRelease: Ubuntu 15.04
  Package: system-config-printer-gnome 1.5.6+20150318-0ubuntu2.1
  ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic x86_64
  NonfreeKernelModules: nvidia
  ActionNames:
   
  ActionPaths: /com/canonical/unity/gtk/window/0;
  Added: 0
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  BusName: :1.76
  CurrentDesktop: Unity
  Date: Tue Jul 28 18:57:16 2015
  DuplicateSignature: 
/usr/share/system-config-printer/system-config-printer.py:GMenuModelItemsChangedInvalidIndex
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationDate: Installed on 2015-07-03 (24 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  InterpreterPath: /usr/bin/python3.4
  ItemCount: 0
  LinkType: root
  Lpstat: device for PDF: cups-pdf:/
  MachineType: System manufacturer System Product Name
  MenuLabel:
   
  MenuName:
   
  MenuPath: /com/canonical/unity/gtk/window/0
  PackageArchitecture: all
  Papersize: letter
  Position: 0
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/PDF.ppd'] failed with exit code 2: grep: /etc/cups/ppd/PDF.ppd: 
Permission denied
  ProcCmdline: /usr/bin/python3 
/usr/share/system-config-printer/system-config-printer.py
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic 
root=UUID=7c125488-bd8f-4f66-a744-c95dfe7dc5db ro quiet splash 
enable_mtrr_cleanup acpi_osi=Linux nmi_watchdog=0 cgroup_disable=memory 
intel_pstate=enable
  Removed: 1
  SourcePackage: system-config-printer
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio bluetooth cdrom dialout dip floppy lpadmin netdev 
plugdev sambashare scanner sudo video
  dmi.bios.date: 11/09/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3603
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V PRO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3603:bd11/09/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 1408203] Re: Double click the "Laserjet" in Printer page, the printer page will turn black

2018-10-06 Thread gf
Hello Eason,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2015 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1408203
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: ubuntukylin
   Status: New => Incomplete

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1408203

Title:
  Double click the "Laserjet" in Printer page, the printer page will
  turn black

Status in Ubuntu Kylin:
  Incomplete
Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  Double click the "Laserjet" in Printer page, the printer page will
  turn black. After more than 1min, the attribute of printer pop up

  双击打印机中的Laserjet,打印机页面变黑,过了1分多钟,打印机属性页面会弹出来

  Steps:
  1. Enter into system settings-->Printer
  2. Double click the Laserjet
  -->Failed. The printer page turn black

  Configuration:
  OS: Vivid x64 Daily Build 20150106

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[Desktop-packages] [Bug 1420990] Re: package python-cupshelpers 1.4.3+20140219-0ubuntu2.5 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

2018-10-06 Thread gf
Hello Harrison,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2015 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1420990
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1420990

Title:
  package python-cupshelpers 1.4.3+20140219-0ubuntu2.5 failed to
  install/upgrade: subprocess new pre-removal script returned error exit
  status 1

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  I ran the Lubuntu auto updater and it was unable to install this
  python library.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: python-cupshelpers 1.4.3+20140219-0ubuntu2.5
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CupsErrorLog:
   
  Date: Wed Feb 11 13:58:04 2015
  DuplicateSignature: 
package:python-cupshelpers:1.4.3+20140219-0ubuntu2.5:subprocess new pre-removal 
script returned error exit status 1
  ErrorMessage: subprocess new pre-removal script returned error exit status 1
  InstallationDate: Installed on 2015-01-15 (27 days ago)
  InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: TOSHIBA Satellite L875
  PackageArchitecture: all
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic 
root=UUID=4680157e-e859-4620-8d8f-30c95191e37e ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  Title: package python-cupshelpers 1.4.3+20140219-0ubuntu2.5 failed to 
install/upgrade: subprocess new pre-removal script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/01/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 6.80
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Type2 - Board Vendor Name1
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvr6.80:bd10/01/2013:svnTOSHIBA:pnSatelliteL875:pvrPSKBGU-01602R:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite L875
  dmi.product.version: PSKBGU-01602R
  dmi.sys.vendor: TOSHIBA

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[Desktop-packages] [Bug 1424422] Re: package python-cupshelpers 1.4.3+20140219-0ubuntu2.3 failed to install/upgrade: el subproceso script pre-removal nuevo devolvió el código de salida de error 1

2018-10-06 Thread gf
Hello Kingg,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2015 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1424422
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1424422

Title:
  package python-cupshelpers 1.4.3+20140219-0ubuntu2.3 failed to
  install/upgrade: el subproceso script pre-removal nuevo devolvió el
  código de salida de error 1

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  python

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: python-cupshelpers 1.4.3+20140219-0ubuntu2.3
  ProcVersionSignature: Ubuntu 3.13.0-46.75-generic 3.13.11-ckt15
  Uname: Linux 3.13.0-46-generic i686
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: i386
  Date: Sun Feb 22 13:57:37 2015
  DuplicateSignature: package:python-cupshelpers:1.4.3+20140219-0ubuntu2.3:el 
subproceso script pre-removal nuevo devolvió el código de salida de error 1
  ErrorMessage: el subproceso script pre-removal nuevo devolvió el código de 
salida de error 1
  InstallationDate: Installed on 2014-04-18 (310 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
  PackageArchitecture: all
  SourcePackage: system-config-printer
  Title: package python-cupshelpers 1.4.3+20140219-0ubuntu2.3 failed to 
install/upgrade: el subproceso script pre-removal nuevo devolvió el código de 
salida de error 1
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 1382889] Re: System keeps trashing my Brother MFG-7820 printer configuation

2018-10-06 Thread gf
Hello Bruce,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2013 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1382889
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1382889

Title:
  System keeps trashing my Brother MFG-7820 printer configuation

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  The default Brother MFG-7820 driver is broken.  I had to install the
  correct driver to get it to work *at all*.  You have to install the
  one that says "for cups".

  I have this ~/installationfiles/READ.ME file:

  After downloading the Brother MFG 7820N CUPS driver (apt-get-installs
  in this directory; see http://ubuntuguide.org/wiki/MFC-7820N) need to
  set up the printer to use it.  Set to:

  ipp://192.168.0.150

  Under Change Driver, select printer from database then Brother

  Under driver Select MFG7820N for CUPS

  Use the new PPD (Postscript Printer Description) as is

  Modify the printers configuration file

sudo stop cups
sudo emacs --no-splash /etc/cups/printers.conf
# comment out the stupid authorization line
sudo start cups

  Okay, fine, that fixes the problem.  But then why do I have to
  reconfigure this over and over again?  And why doesn't somebody delete
  the broken cups driver and replace it with the one that works?  Ubuntu
  seems to come with "cups" out of the box so shouldn't the CUPS driver
  be the default? And why does it keep setting my printer to a location
  called "mightyMini" which is not the correct IP address?  I really
  would like to be able to just turn my system on and use my printer.

  Thanks for any help with this!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2.2
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Sat Oct 18 21:45:17 2014
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationDate: Installed on 2014-08-24 (56 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  InterpreterPath: /usr/bin/python2.7
  Lpstat: device for Brother-MFC-7820N: 
ipps://MightyMini.local:631/printers/Brother_MFC_7820N
  MachineType: System manufacturer P5K-VM
  PackageArchitecture: all
  Papersize: letter
  PpdFiles: Brother-MFC-7820N: Brother MFC7820N for CUPS
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic 
root=UUID=e038b44a-29a1-4d5d-bf18-9df7f324e92f ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/25/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0304
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5K-VM
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0304:bd05/25/2007:svnSystemmanufacturer:pnP5K-VM:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5K-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5K-VM
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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