Re: [JAWS-Users] Why does the way JAWS is displaying Outlook messages change?

[Adrian Spratt]

It tends to happen with lengthy messages that contain tables. It also happens 
more often with JAWS 2018 than JAWS 18. I just now had to switch from 2018 to 
18 to read such a message. 
That said, the IE method takes little time and sometimes has the advantage of 
putting me on the Web, where I'm likely to link from anyway.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of JOHN RIEHL
Sent: Tuesday, January 30, 2018 6:29 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Why does the way JAWS is displaying Outlook messages 
change?

I appreciate that, Adrian, but it shouldn't be happening AT ALL.
Are you saying this happens to you as well?
I'd be curious how many others are experiencing this issue. 
 


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: Tuesday, January 30, 2018 5:09 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Why does the way JAWS is displaying Outlook messages 
change?

Here's how I handle this problem with Outlook 2010. I put the message in 
Internet Explorer by pressing alt-h, wait a moment, then a, then v. JAWS tends 
to read such messages fine in this window. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of JOHN RIEHL
Sent: Tuesday, January 30, 2018 2:55 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Why does the way JAWS is displaying Outlook messages 
change?

I'm using the latest JAWS and Outlook-2010. Very frequently, for no apparent 
reason, JAWS messages in Outlook become very difficult to read. Instead of a 
nice and readable message, JAWS will say stuff like: nesting level x; table; 
nesting level 3, etc etc; the actual text is very difficult to read. 

Exiting JAWS and restarting the program fixes the problem for a while.
What's going on and how can I fix it?

Thanks. John  

 

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http://www.jaws-users.com/help/

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Re: [JAWS-Users] Bit Locker

[amcarr1]

Hi Michelle and Brian,

I am also fighting with BitLocker.  Sometimes I am successful with the count
and wait method and other times I am not.  When I do not get to my desktop
successfully, I do a FaceTime call with anyone who I can find is available,
or I use my Aira Glass.

I must say, I am facinated with how we each are having a slightly different
experience when dealing with BitLocker.  Right before my laptop is ready for
me to start the login process, I hear JAWS start to announce it's original
message, but it gets clipped off.  I count to 15, and then start the various
steps.  I am using a Dell 7470 with windows10.  I as well find it a bit
frustrating to not be able to hear if the laptop is on.

Annette


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Brian Zolo
Sent: Tuesday, January 30, 2018 8:10 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Bit Locker

Hi, Michelle, Brian Zolo here in Columbus, Ohio.  Bitlocker is definitely a
pain as I have to use it as I am an employee of the department of defense.
The only way that I cope with it is to count to twenty once the computer
starts and then put in my pin number.  I do have a braille display so once I
know that the computer has started which I can tell as my braille display
will give its manufacturer name and nodel when windows first starts and
that's when I then start counting.  Once I put in my pin number and wait
several seconds, the computer then will give the windows start sound if it
doesn't, I then have to backspace 7 times to re-enter my pin number and then
again press enter and then the computer usually starts up.  It certainly is
frustrating and we've even checked with Microsoft to see if there's a
solution.  They advise that there isn't one at this point.  Your employer
could putyou in a special security group and disable bitlocker but the
department of defense has a rule that any laptop that is sued for telework
must be encrypted so that's why we have to use bitlocker.  We used to use a
product called safenet and there was a registry tweak with that program
whereby we would hear a tone and series of beeps which was our auditory
indication for entering the pin number.  Once you'd hit enter, you'd then
get another series of tones to let you know that you pin had been entered
correctly.  There was another set to indicate that you hadn't put in the
correct number.  I hope that this will help as I definitely know how
frustrating it is when there's nobody sighted who can assist you. Let me
know if I can be of further assistance.  BZ!

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Michelle Clark
Sent: Tuesday, January 30, 2018 1:16 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Bit Locker

Hello,

 

I truly hope someone on the list can answer this one. Recently, Bid Locker
was installed on a new computer my employer  provided me for telework  and
it has given me the absolute blues!

 

When I turn on the computer, JAWS does not speak. So how am I supposed to
know when to attempt to log-in? I had the Help Desk call Freedom Scientific
to get instructions on starting JAWS at Start Up. However, that does not
work.  Plus, with laptops being much quieter now, I cannot even determine if
the thing is on! Any suggestions or comments? 

 

Right now, I make sure I am aided by my roommate prior to him leaving for
work, but, if I allow the computer to go into sleep mode, I am lost and the
balance of my work day is compromised. I just want to telework like I used
to prior to all this security. Help!

 

Thanks,

 

Michelle

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http://www.jaws-users.com/help/


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Re: [JAWS-Users] Dump Files or Jaws Error Reports, Where They're StoredFw: Location of Jaws Error Reports

[Mike B.]

Hi Mr. Ed,

Try the following:

1. Open the Settings Center with the keystroke, Insert / Jaws Key + 6, on 
the number row.  Or Settings Center Default all applications by pressing, 
Control, Shift, + D, after pressing the Jaws Key + 6, keystroke.  This 
setting can be modified in an individual application, or in all 
applications.

2. Now arrow down to, Miscellaneous Closed, it's #21 of 22, & right arrow to 
open.

3. Arrow down to, Error Reporting, it's #13 of 13.  Use the spacebar to 
toggle through the 3 settings.  The 3 settings are
1. Ask me if I want to send error reports to Freedom Scientific each time. 
This is the default.
2. Always send error reports to Freedom Scientific.
3. Never send error reports to Freedom Scientific.

4. If you make a change tab to, Okay, press enter to save your change & 
close.

Take care.  Mike.  Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
- Original Message - 
From: Mr. Ed
To: jaws-users-list@jaws-users.com
Sent: Tuesday, January 30, 2018 4:48 PM
Subject: Re: [JAWS-Users] Dump Files or Jaws Error Reports, Where They're 
StoredFw: Location of Jaws Error Reports


Hi Mike,
Do you know how to turn on Jaws to report errors in Jaws?
Where would that be located for me to turn on error reporting?
Thanks in advance.
Mr. Ed
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Mike B.
Sent: Tuesday, January 30, 2018 10:47 AM
To: Jaws-Users List
Subject: [JAWS-Users] Dump Files or Jaws Error Reports, Where They're
StoredFw: Location of Jaws Error Reports

Hi All,

As you already know, when you press Windows+Insert+f4, Jaws generates an
error report file. The root folder where Jaws error reports are stored is
c:\users\YourUserName\App Data\Roaming\Freedom Scientific\Reports\jfw. The
thing to be aware of however, is that the location within this folder where
a particular report is stored will vary based on whether or not you chose to
have Jaws send that report to Freedom scientific. This behavior can be
configured in settings center by changing the error reporting option. Any
reports that Jaws has already sent to Freedom Scientific will be placed in
the Sent folder. If you have error reporting set to automatically send, then
all your reports will appear here. Any reports that have yet to be sent, or
that you have chosen not to send will be placed in a folder called User
Hold. Regardless of which folder the report is saved in, it will be a file
with a .cab extension, and its name will look something like this:
jfw2018.1801.18_887.cab.



In Settings Center the option to change how you want these error reports
delivered or not is in the, Miscellaneous, heading, & it's #13 of 13.

Take care.  Mike.  Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the
end you have to ignore everything, & click I agree.
- Original Message -
From: Al Puzzuoli
To: mb69ma...@charter.net
Sent: Tuesday, January 30, 2018 6:18 AM
Subject: Location of Jaws Error Reports


Hi Michael,

As you already know, when you press Windows+Insert+f4, Jaws generates an
error report file. The root folder where Jaws error reports are stored is
c:\users\YourUserName\App Data\Roaming\Freedom Scientific\Reports\jfw. The
thing to be aware of however, is that the location within this folder where
a particular report is stored will vary based on whether or not you chose to
have Jaws send that report to Freedom scientific. This behavior can be
configured in settings center by changing the error reporting option. Any
reports that Jaws has already sent to Freedom Scientific will be placed in
the Sent folder. If you have error reporting set to automatically send, then
all your reports will appear here. Any reports that have yet to be sent, or
that you have chosen not to send will be placed in a folder called User
Hold. Regardless of which folder the report is saved in, it will be a file
with a .cab extension, and its name will look something like this:
jfw2018.1801.18_887.cab.

Hope this helps, and please let me know if you have further questions,

--Al


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Bit Locker

[Brian Zolo]

Hi, Michelle, Brian Zolo here in Columbus, Ohio.  Bitlocker is definitely a
pain as I have to use it as I am an employee of the department of defense.
The only way that I cope with it is to count to twenty once the computer
starts and then put in my pin number.  I do have a braille display so once I
know that the computer has started which I can tell as my braille display
will give its manufacturer name and nodel when windows first starts and
that's when I then start counting.  Once I put in my pin number and wait
several seconds, the computer then will give the windows start sound if it
doesn't, I then have to backspace 7 times to re-enter my pin number and then
again press enter and then the computer usually starts up.  It certainly is
frustrating and we've even checked with Microsoft to see if there's a
solution.  They advise that there isn't one at this point.  Your employer
could putyou in a special security group and disable bitlocker but the
department of defense has a rule that any laptop that is sued for telework
must be encrypted so that's why we have to use bitlocker.  We used to use a
product called safenet and there was a registry tweak with that program
whereby we would hear a tone and series of beeps which was our auditory
indication for entering the pin number.  Once you'd hit enter, you'd then
get another series of tones to let you know that you pin had been entered
correctly.  There was another set to indicate that you hadn't put in the
correct number.  I hope that this will help as I definitely know how
frustrating it is when there's nobody sighted who can assist you. Let me
know if I can be of further assistance.  BZ!

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Michelle Clark
Sent: Tuesday, January 30, 2018 1:16 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Bit Locker

Hello,

 

I truly hope someone on the list can answer this one. Recently, Bid Locker
was installed on a new computer my employer  provided me for telework  and
it has given me the absolute blues!

 

When I turn on the computer, JAWS does not speak. So how am I supposed to
know when to attempt to log-in? I had the Help Desk call Freedom Scientific
to get instructions on starting JAWS at Start Up. However, that does not
work.  Plus, with laptops being much quieter now, I cannot even determine if
the thing is on! Any suggestions or comments? 

 

Right now, I make sure I am aided by my roommate prior to him leaving for
work, but, if I allow the computer to go into sleep mode, I am lost and the
balance of my work day is compromised. I just want to telework like I used
to prior to all this security. Help!

 

Thanks,

 

Michelle

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Dump Files or Jaws Error Reports, Where They're StoredFw: Location of Jaws Error Reports

[Mr. Ed]

Hi Mike,
Do you know how to turn on Jaws to report errors in Jaws?
Where would that be located for me to turn on error reporting?
Thanks in advance.
Mr. Ed
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Mike B.
Sent: Tuesday, January 30, 2018 10:47 AM
To: Jaws-Users List
Subject: [JAWS-Users] Dump Files or Jaws Error Reports, Where They're
StoredFw: Location of Jaws Error Reports

Hi All,

As you already know, when you press Windows+Insert+f4, Jaws generates an
error report file. The root folder where Jaws error reports are stored is
c:\users\YourUserName\App Data\Roaming\Freedom Scientific\Reports\jfw. The
thing to be aware of however, is that the location within this folder where
a particular report is stored will vary based on whether or not you chose to
have Jaws send that report to Freedom scientific. This behavior can be
configured in settings center by changing the error reporting option. Any
reports that Jaws has already sent to Freedom Scientific will be placed in
the Sent folder. If you have error reporting set to automatically send, then
all your reports will appear here. Any reports that have yet to be sent, or
that you have chosen not to send will be placed in a folder called User
Hold. Regardless of which folder the report is saved in, it will be a file
with a .cab extension, and its name will look something like this: 
jfw2018.1801.18_887.cab.



In Settings Center the option to change how you want these error reports
delivered or not is in the, Miscellaneous, heading, & it's #13 of 13.

Take care.  Mike.  Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the
end you have to ignore everything, & click I agree.
- Original Message -
From: Al Puzzuoli
To: mb69ma...@charter.net
Sent: Tuesday, January 30, 2018 6:18 AM
Subject: Location of Jaws Error Reports


Hi Michael,

As you already know, when you press Windows+Insert+f4, Jaws generates an
error report file. The root folder where Jaws error reports are stored is
c:\users\YourUserName\App Data\Roaming\Freedom Scientific\Reports\jfw. The
thing to be aware of however, is that the location within this folder where
a particular report is stored will vary based on whether or not you chose to
have Jaws send that report to Freedom scientific. This behavior can be
configured in settings center by changing the error reporting option. Any
reports that Jaws has already sent to Freedom Scientific will be placed in
the Sent folder. If you have error reporting set to automatically send, then
all your reports will appear here. Any reports that have yet to be sent, or
that you have chosen not to send will be placed in a folder called User
Hold. Regardless of which folder the report is saved in, it will be a file
with a .cab extension, and its name will look something like this: 
jfw2018.1801.18_887.cab.

Hope this helps, and please let me know if you have further questions,

--Al


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Why does the way JAWS is displaying Outlook messages change?

[JOHN RIEHL]

I appreciate that, Adrian, but it shouldn't be happening AT ALL.
Are you saying this happens to you as well?
I'd be curious how many others are experiencing this issue. 
 


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Tuesday, January 30, 2018 5:09 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Why does the way JAWS is displaying Outlook
messages change?

Here's how I handle this problem with Outlook 2010. I put the message in
Internet Explorer by pressing alt-h, wait a moment, then a, then v. JAWS
tends to read such messages fine in this window. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JOHN RIEHL
Sent: Tuesday, January 30, 2018 2:55 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Why does the way JAWS is displaying Outlook messages
change?

I'm using the latest JAWS and Outlook-2010. Very frequently, for no apparent
reason, JAWS messages in Outlook become very difficult to read. Instead of a
nice and readable message, JAWS will say stuff like: nesting level x; table;
nesting level 3, etc etc; the actual text is very difficult to read. 

Exiting JAWS and restarting the program fixes the problem for a while.
What's going on and how can I fix it?

Thanks. John  

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Why does the way JAWS is displaying Outlook messages change?

[Jason White]

I've experienced this in Outlook 2016, but it's always because there are
tables in the message (i.e., the sender has created complex table
formatting).

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JOHN RIEHL
Sent: Tuesday, January 30, 2018 2:55 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Why does the way JAWS is displaying Outlook messages
change?

I'm using the latest JAWS and Outlook-2010. Very frequently, for no apparent
reason, JAWS messages in Outlook become very difficult to read. Instead of a
nice and readable message, JAWS will say stuff like: nesting level x; table;
nesting level 3, etc etc; the actual text is very difficult to read. 

Exiting JAWS and restarting the program fixes the problem for a while.
What's going on and how can I fix it?

Thanks. John  

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Why does the way JAWS is displaying Outlook messages change?

[Adrian Spratt]

Here's how I handle this problem with Outlook 2010. I put the message in 
Internet Explorer by pressing alt-h, wait a moment, then a, then v. JAWS tends 
to read such messages fine in this window. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of JOHN RIEHL
Sent: Tuesday, January 30, 2018 2:55 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Why does the way JAWS is displaying Outlook messages 
change?

I'm using the latest JAWS and Outlook-2010. Very frequently, for no apparent 
reason, JAWS messages in Outlook become very difficult to read. Instead of a 
nice and readable message, JAWS will say stuff like: nesting level x; table; 
nesting level 3, etc etc; the actual text is very difficult to read. 

Exiting JAWS and restarting the program fixes the problem for a while.
What's going on and how can I fix it?

Thanks. John  

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Can't download or install OE

[Arianna Calesso]

I got it.

thanks for all the help.

Arianna
- Original Message - 
From: "JM Casey" 

To: 
Sent: Tuesday, January 30, 2018 12:41 PM
Subject: Re: [JAWS-Users] Can't download or install OE



HI.
Sorry, I'm really not sure. What browser are you using? There definitely
used to be a "smart screen filtering" option in IE, which you could turn
off. That'd probably do the trick.
Note that this is actually supposed to protect you from fishing schemes 
and
other stuff. I don't know how efficacious  it really is. I suspect, not 
that
much, really. But still, you might want to remember to turn it back on 
again

after you've installed Outlook Express.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Vicki W.
Sent: January 30, 2018 2:34 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Can't download or install OE

Can you find this setting in Windows 7 for Windows Defender somewhere?


- Original Message - 
From: "JM Casey" 

To: 
Sent: Tuesday, January 30, 2018 1:28 PM
Subject: Re: [JAWS-Users] Can't download or install OE



Sorry, that Windows Defender setting is under the "app and browser
control"
category.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Arianna Calesso
Sent: January 30, 2018 12:09 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Can't download or install OE

I've been trying to install OE from the JAWS users list and I get a
message
saying that smart screen has blocked the download.  What's going on here?
I've never seen this happen.

Anyone have an answer?

Arianna
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


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http://www.jaws-users.com/help/



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http://www.jaws-users.com/help/


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http://www.jaws-users.com/help/ 



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Re: [JAWS-Users] Can't download or install OE

[Rick Justice]

Don't believe this will work in Windows 7.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"

- Original Message - 
From: "David Whitehead" 
To: 
Sent: Tuesday, January 30, 2018 3:08 PM
Subject: Re: [JAWS-Users] Can't download or install OE


1, open internet explorer,
2, alt+t=tools,
3, o=options,
4, ctrl+tab to the advance page,
5, press the letter "e" until you hear;
Enable Windows Defender SmartScreen-ON
press the spacebar to turn off,
now tab to ok, press enter.
this will turn off the Enable Windows Defender SmartScreen-ON

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JM Casey
Sent: Tuesday, January 30, 2018 2:42 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Can't download or install OE

HI.
Sorry, I'm really not sure. What browser are you using? There definitely
used to be a "smart screen filtering" option in IE, which you could turn
off. That'd probably do the trick.
Note that this is actually supposed to protect you from fishing schemes and
other stuff. I don't know how efficacious  it really is. I suspect, not that
much, really. But still, you might want to remember to turn it back on again
after you've installed Outlook Express.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Vicki W.
Sent: January 30, 2018 2:34 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Can't download or install OE

Can you find this setting in Windows 7 for Windows Defender somewhere?


- Original Message - 
From: "JM Casey" 
To: 
Sent: Tuesday, January 30, 2018 1:28 PM
Subject: Re: [JAWS-Users] Can't download or install OE


> Sorry, that Windows Defender setting is under the "app and browser
> control"
> category.
>
>
>
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Arianna Calesso
> Sent: January 30, 2018 12:09 PM
> To: jaws-users-list@jaws-users.com
> Subject: [JAWS-Users] Can't download or install OE
>
> I've been trying to install OE from the JAWS users list and I get a
> message
> saying that smart screen has blocked the download.  What's going on here?
> I've never seen this happen.
>
> Anyone have an answer?
>
> Arianna
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Can't download or install OE

[Rick Justice]

Hi Vicki,
In Windows 7, Internet Explorer11, you would not look for Windows Defender, 
, instead
open Internet Explorer, then open the tools menu, and then internet options.
Next, go to the advanced tab, and down arrow to security , then arrow to 
disable smart screen filter, and check it with the spacebar
Tab to the okay button, and spacebar it to accept the changes and close the 
internet options dialogue.
Finally, alt F4 to close Internet Explorer,then reopen it and try your 
download.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"

- Original Message - 
From: "Vicki W." 
To: 
Sent: Tuesday, January 30, 2018 2:33 PM
Subject: Re: [JAWS-Users] Can't download or install OE


Can you find this setting in Windows 7 for Windows Defender somewhere?


- Original Message - 
From: "JM Casey" 
To: 
Sent: Tuesday, January 30, 2018 1:28 PM
Subject: Re: [JAWS-Users] Can't download or install OE


> Sorry, that Windows Defender setting is under the "app and browser
> control"
> category.
>
>
>
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Arianna Calesso
> Sent: January 30, 2018 12:09 PM
> To: jaws-users-list@jaws-users.com
> Subject: [JAWS-Users] Can't download or install OE
>
> I've been trying to install OE from the JAWS users list and I get a
> message
> saying that smart screen has blocked the download.  What's going on here?
> I've never seen this happen.
>
> Anyone have an answer?
>
> Arianna
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] jaws and freezing

[chris judge]

Smile, yes that is tricky with small hands. If you set the keyboartd to
laptop layout you will have assigned the caps lokc key as an altermate jaws
modifier. I recommend doing this anyway as it gives you a second jaws
modifier key, which makes certain keystrokes easier. If you need the caps
lock, you can always double tap the caps lock key to turn on caps lock
temporarily. Just remember to toggle it off when you are finished with it.
You can then hold the windows and caps lock key with one hand, reach up with
your right hand and press f4.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of rosecomb...@cox.net
Sent: January 30, 2018 12:37 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

OK, now tell me how I am to reach all these keys at once on a keyboard with
one left Windows key?  I have not had the freezing problem but I don't have
large hands, using standard desktop layout.  I will probably never need it,
I hope but for heaven sakes how does one manage such reaches.  


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Eric Damery
Sent: Monday, January 29, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hello list,

The dump command (JAWSKey+WindowsKey+F4) will restart JAWS automatically
while it creates a dump file to show what was happening at the time of the
loss of speech. It would be potentially very helpful to contact the Support
department and offer the Dump File with an explanation of what you were
doing when it the loss of speech occurred and how often you are seeing this.

These issues are difficult to track down as they happen randomly and most
certainly have something to do with JAWS interacting with UIA from Windows.
We are making progress on this every day and appreciate your continued
feedback and support in tracking these down.

Regards,
Eric

Eric Damery
VFO(tm) | VP Software Product Management
11800 31st Court North, St. Petersburg, FL 33716 T 727-299-6110 F
727-803-8001 edam...@vfogroup.com www.vfogroup.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JM Casey
Sent: Monday, January 29, 2018 11:21 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I think this is the "JAWS dump" keystroke referred to in the original post.
I did not think this keystroke automatically restarted JAWS? I'd better give
it a try. Usually I just kill JAWS with task manager, or nowadays, process
explorer, since task manager got ridiculously slow and basically unusable
lately.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: January 29, 2018 10:48 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I'm not sure it's been mentioned in this thread, but when I experience
freezing for a few seconds, I press JAWS key+Windows key+F4. This command
almost always restarts JAWS within another few seconds. I believe it helps
to first alt-ab out of the application where the freeze occurred.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of George Marshall
Sent: Monday, January 29, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hi Dave:

I have only JAWS 17 and JAWS 2018 on my computer at this time, I would have
to go out and download 16, but appreciate your Input.

Thanks,
George R. Marshall
geoma4.marsh...@gmail.com 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of David G. Carlson Via iPhone
Sent: Sunday, January 28, 2018 11:20 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

George,
If you have jaws 16 on your machine, run jaws 16  for a while and see if the
problem goes away. I m betting on it will.

Dave

Sent from my iPhone

On Jan 28, 2018, at 8:10 AM, George Marshall 
wrote:

Hi:

I am using Windows 7, jaws 2018 and eight gig of RAM. I have the freezing
problem it will freeze while reading email or in Microsoft word version 10
and I've seen it do it on the Internet. Have no idea what the solution is.

Thanks

George R. Marshall
geoma4.marsh...@gmail.com 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of David Ferrin
Sent: Sunday, January 28, 2018 7:00 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I must report that I am not experiencing this freezing problem at all here. 
In fact 2018 is quite stable on the systems I have it installed and use
every day as a matter of fact. Naturally all systems do not act the same for
various reasons.

-Original Message-
From: John Vernaleken`

[JAWS-Users] Why does the way JAWS is displaying Outlook messages change?

[JOHN RIEHL]

I'm using the latest JAWS and Outlook-2010. Very frequently, for no apparent
reason, JAWS messages in Outlook become very difficult to read. Instead of a
nice and readable message, JAWS will say stuff like: nesting level x; table;
nesting level 3, etc etc; the actual text is very difficult to read. 

Exiting JAWS and restarting the program fixes the problem for a while.
What's going on and how can I fix it?

Thanks. John  

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Can't download or install OE

[Mike B.]

Hi Again Arianna,

Resending the steps because my signature got mixed with the 1st reply.
 To turn the Smart Screen filter off / on:
1. Open IE, & press, Alt + T, for Tools.
2. Arrow down to, Smart Screen filter submenu, & right arrow to open. 
Pressing the letter, T, is the shortcut key after opening Tools to get here 
as well
3. Arrow down to, Turn off Smart screen filter, & press enter.
4. Make sure the, Turn off SmartScreen Filter, radio button is selected. 
Tab to, Okay, & press enter.  Unload & reload IE to make sure the settings 
change takes affect.

Turning Smart Screen filter back on:
1. Open IE, & press, Alt + T, for Tools.
2. Arrow down to, Smart Screen filter submenu, & right arrow to open. 
Pressing the letter, T, is the shortcut key after opening Tools to get here 
as well
3. Arrow down to, Turn on Smart screen filter, & press enter.
4. Make sure the, Turn on SmartScreen Filter (recommended) ,radio button is 
selected.  Tab to, Okay, & press enter.  Unload & reload IE to make sure the 
settings change takes affect.

Take care.  Mike.  Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
- Original Message - 
From: Arianna Calesso
To: jaws-users-list@jaws-users.com
Sent: Tuesday, January 30, 2018 9:09 AM
Subject: [JAWS-Users] Can't download or install OE


I've been trying to install OE from the JAWS users list and I get a message 
saying that smart screen has blocked the download.  What's going on here? 
I've never seen this happen.

Anyone have an answer?

Arianna
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Can't download or install OE

[Mike B.]

Hi Arianna,

To turn the Smart Screen filter off / on:
1. Open IE, & press, Alt + T, for Tools.
2. Arrow down to, Smart Screen filter submenu, & right arrow to open. 
Pressing the letter, T, is the shortcut key after opening Tools to get here 
as well
3. Arrow down to, Turn off Smart screen filter, & press enter.
4. Make sure the, Turn off SmartScreen Filter, radio button is selected. 
Tab to, Okay, & press enter.  Unload & reload IE to make sure the settings 
change takes affect.
Take care.  Mike.  Sent from my iBarstool.

Turning Smart Screen filter back on:
1. Open IE, & press, Alt + T, for Tools.
2. Arrow down to, Smart Screen filter submenu, & right arrow to open. 
Pressing the letter, T, is the shortcut key after opening Tools to get here 
as well
3. Arrow down to, Turn on Smart screen filter, & press enter.
4. Make sure the, Turn on SmartScreen Filter (recommended) ,radio button is 
selected.  Tab to, Okay, & press enter.  Unload & reload IE to make sure the 
settings change takes affect.

Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
- Original Message - 
From: Arianna Calesso
To: jaws-users-list@jaws-users.com
Sent: Tuesday, January 30, 2018 9:09 AM
Subject: [JAWS-Users] Can't download or install OE


I've been trying to install OE from the JAWS users list and I get a message 
saying that smart screen has blocked the download.  What's going on here? 
I've never seen this happen.

Anyone have an answer?

Arianna
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Can't download or install OE

[Mike B.]

The steps I posted for Windows 7 will work with Windows Defender & Windows 
10 as well, with a couple of words added to the steps:
 To turn the Windows Defender Smart Screen filter off / on:
1. Open IE, & press, Alt + T, for Tools.
2. Arrow down to, Windows Defender Smart Screen filter submenu, & right 
arrow to open.  Pressing the letter, T, is the shortcut key after opening 
Tools to get here as well
3. Arrow down to, Turn off Smart screen filter, & press enter.
4. Make sure the, Turn off SmartScreen Filter, radio button is selected. 
Tab to, Okay, & press enter.  Unload & reload IE to make sure the settings 
change takes affect.

Turning the Windows Defender Smart Screen filter back on:
1. Open IE, & press, Alt + T, for Tools.
2. Arrow down to, Windows Defender Smart Screen filter submenu, & right 
arrow to open.  Pressing the letter, T, is the shortcut key after opening 
Tools to get here as well
3. Arrow down to, Turn on Smart screen filter, & press enter.
4. Make sure the, Turn on SmartScreen Filter (recommended) ,radio button is 
selected.  Tab to, Okay, & press enter.  Unload & reload IE to make sure the 
settings change takes affect.

Take care.  Mike.  Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
- Original Message - 
From: David Whitehead
To: jaws-users-list@jaws-users.com
Sent: Tuesday, January 30, 2018 12:08 PM
Subject: Re: [JAWS-Users] Can't download or install OE


1, open internet explorer,
2, alt+t=tools,
3, o=options,
4, ctrl+tab to the advance page,
5, press the letter "e" until you hear;
Enable Windows Defender SmartScreen-ON
press the spacebar to turn off,
now tab to ok, press enter.
this will turn off the Enable Windows Defender SmartScreen-ON

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JM Casey
Sent: Tuesday, January 30, 2018 2:42 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Can't download or install OE

HI.
Sorry, I'm really not sure. What browser are you using? There definitely
used to be a "smart screen filtering" option in IE, which you could turn
off. That'd probably do the trick.
Note that this is actually supposed to protect you from fishing schemes and
other stuff. I don't know how efficacious  it really is. I suspect, not that
much, really. But still, you might want to remember to turn it back on again
after you've installed Outlook Express.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Vicki W.
Sent: January 30, 2018 2:34 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Can't download or install OE

Can you find this setting in Windows 7 for Windows Defender somewhere?


- Original Message - 
From: "JM Casey" 
To: 
Sent: Tuesday, January 30, 2018 1:28 PM
Subject: Re: [JAWS-Users] Can't download or install OE


> Sorry, that Windows Defender setting is under the "app and browser
> control"
> category.
>
>
>
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Arianna Calesso
> Sent: January 30, 2018 12:09 PM
> To: jaws-users-list@jaws-users.com
> Subject: [JAWS-Users] Can't download or install OE
>
> I've been trying to install OE from the JAWS users list and I get a
> message
> saying that smart screen has blocked the download.  What's going on here?
> I've never seen this happen.
>
> Anyone have an answer?
>
> Arianna
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Can't download or install OE

[Mike B.]

Hi Vicki,

Here you go:
To turn the Smart Screen filter off / on:
1. Open IE, & press, Alt + T, for Tools.
2. Arrow down to, Smart Screen filter submenu, & right arrow to open. 
Pressing the letter, T, is the shortcut key after opening Tools to get here 
as well
3. Arrow down to, Turn off Smart screen filter, & press enter.
4. Make sure the, Turn off SmartScreen Filter, radio button is selected. 
Tab to, Okay, & press enter.  Unload & reload IE to make sure the settings 
change takes affect.

Turning Smart Screen filter back on:
1. Open IE, & press, Alt + T, for Tools.
2. Arrow down to, Smart Screen filter submenu, & right arrow to open. 
Pressing the letter, T, is the shortcut key after opening Tools to get here 
as well
3. Arrow down to, Turn on Smart screen filter, & press enter.
4. Make sure the, Turn on SmartScreen Filter (recommended) ,radio button is 
selected.  Tab to, Okay, & press enter.  Unload & reload IE to make sure the 
settings change takes affect.

Take care.  Mike.  Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
- Original Message - 
From: Vicki W.
To: jaws-users-list@jaws-users.com
Sent: Tuesday, January 30, 2018 11:33 AM
Subject: Re: [JAWS-Users] Can't download or install OE


Can you find this setting in Windows 7 for Windows Defender somewhere?


- Original Message - 
From: "JM Casey" 
To: 
Sent: Tuesday, January 30, 2018 1:28 PM
Subject: Re: [JAWS-Users] Can't download or install OE


> Sorry, that Windows Defender setting is under the "app and browser
> control"
> category.
>
>
>
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Arianna Calesso
> Sent: January 30, 2018 12:09 PM
> To: jaws-users-list@jaws-users.com
> Subject: [JAWS-Users] Can't download or install OE
>
> I've been trying to install OE from the JAWS users list and I get a
> message
> saying that smart screen has blocked the download.  What's going on here?
> I've never seen this happen.
>
> Anyone have an answer?
>
> Arianna
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] MP3 Ripper Question

[jyandt.martin]

Afternoon all.
I have a question regarding MP3 Ripper. Using JAWS 2018, MP3 Ripper 6.0.6 and 
Windows 10 on a delllaptop, I am trying to copy an audio cd to my computer. I 
am using an external CD/DVD Rom drive. However, when I go into the menus and 
try to select the drive itself, I cannot find it; only my internal drive. I go 
to the file menu, and find a submenu for the cd drives, and my internal is 
checked, but have no idea as to how to change drives or select another one. I 
know my laptop recognizes the disk itself as I can play it with VLC media 
player. Any suggestions/recommendations? Thanks in advance.

Jerry
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Can't download or install OE

[David Whitehead]

1, open internet explorer,
2, alt+t=tools,
3, o=options,
4, ctrl+tab to the advance page,
5, press the letter "e" until you hear;
Enable Windows Defender SmartScreen-ON
press the spacebar to turn off,
now tab to ok, press enter.
this will turn off the Enable Windows Defender SmartScreen-ON

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JM Casey
Sent: Tuesday, January 30, 2018 2:42 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Can't download or install OE

HI.
Sorry, I'm really not sure. What browser are you using? There definitely
used to be a "smart screen filtering" option in IE, which you could turn
off. That'd probably do the trick.
Note that this is actually supposed to protect you from fishing schemes and
other stuff. I don't know how efficacious  it really is. I suspect, not that
much, really. But still, you might want to remember to turn it back on again
after you've installed Outlook Express.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Vicki W.
Sent: January 30, 2018 2:34 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Can't download or install OE

Can you find this setting in Windows 7 for Windows Defender somewhere?


- Original Message - 
From: "JM Casey" 
To: 
Sent: Tuesday, January 30, 2018 1:28 PM
Subject: Re: [JAWS-Users] Can't download or install OE


> Sorry, that Windows Defender setting is under the "app and browser 
> control"
> category.
>
>
>
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Arianna Calesso
> Sent: January 30, 2018 12:09 PM
> To: jaws-users-list@jaws-users.com
> Subject: [JAWS-Users] Can't download or install OE
>
> I've been trying to install OE from the JAWS users list and I get a 
> message
> saying that smart screen has blocked the download.  What's going on here?
> I've never seen this happen.
>
> Anyone have an answer?
>
> Arianna
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Can't download or install OE

[JM Casey]

HI.
Sorry, I'm really not sure. What browser are you using? There definitely
used to be a "smart screen filtering" option in IE, which you could turn
off. That'd probably do the trick.
Note that this is actually supposed to protect you from fishing schemes and
other stuff. I don't know how efficacious  it really is. I suspect, not that
much, really. But still, you might want to remember to turn it back on again
after you've installed Outlook Express.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Vicki W.
Sent: January 30, 2018 2:34 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Can't download or install OE

Can you find this setting in Windows 7 for Windows Defender somewhere?


- Original Message - 
From: "JM Casey" 
To: 
Sent: Tuesday, January 30, 2018 1:28 PM
Subject: Re: [JAWS-Users] Can't download or install OE


> Sorry, that Windows Defender setting is under the "app and browser 
> control"
> category.
>
>
>
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Arianna Calesso
> Sent: January 30, 2018 12:09 PM
> To: jaws-users-list@jaws-users.com
> Subject: [JAWS-Users] Can't download or install OE
>
> I've been trying to install OE from the JAWS users list and I get a 
> message
> saying that smart screen has blocked the download.  What's going on here?
> I've never seen this happen.
>
> Anyone have an answer?
>
> Arianna
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Can't download or install OE

[Vicki W.]

Can you find this setting in Windows 7 for Windows Defender somewhere?


- Original Message - 
From: "JM Casey" 

To: 
Sent: Tuesday, January 30, 2018 1:28 PM
Subject: Re: [JAWS-Users] Can't download or install OE


Sorry, that Windows Defender setting is under the "app and browser 
control"

category.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Arianna Calesso
Sent: January 30, 2018 12:09 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Can't download or install OE

I've been trying to install OE from the JAWS users list and I get a 
message

saying that smart screen has blocked the download.  What's going on here?
I've never seen this happen.

Anyone have an answer?

Arianna
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] Bit Locker

[Michelle Clark]

Hello,

 

I truly hope someone on the list can answer this one. Recently, Bid Locker
was installed on a new computer my employer  provided me for telework  and
it has given me the absolute blues!

 

When I turn on the computer, JAWS does not speak. So how am I supposed to
know when to attempt to log-in? I had the Help Desk call Freedom Scientific
to get instructions on starting JAWS at Start Up. However, that does not
work.  Plus, with laptops being much quieter now, I cannot even determine if
the thing is on! Any suggestions or comments? 

 

Right now, I make sure I am aided by my roommate prior to him leaving for
work, but, if I allow the computer to go into sleep mode, I am lost and the
balance of my work day is compromised. I just want to telework like I used
to prior to all this security. Help!

 

Thanks,

 

Michelle

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Can't download or install OE

[JM Casey]

Sorry, that Windows Defender setting is under the "app and browser control"
category.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Arianna Calesso
Sent: January 30, 2018 12:09 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Can't download or install OE

I've been trying to install OE from the JAWS users list and I get a message
saying that smart screen has blocked the download.  What's going on here?
I've never seen this happen.

Anyone have an answer?

Arianna
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Can't download or install OE

[JM Casey]

It's a filter created by Microsoft. You can turn it off. If you happen to
use internet Explorer, I believe there is an option for 'smart screen
filtering" in the internet options somewhere. It's been a long time since I
used IE. There's also a setting for this in Windows Defender in Windows 10.
If you search in the settings app, you will find it under "smart screen".
You can set it to "block", "warn", or "off".

 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Arianna Calesso
Sent: January 30, 2018 12:09 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Can't download or install OE

I've been trying to install OE from the JAWS users list and I get a message
saying that smart screen has blocked the download.  What's going on here?
I've never seen this happen.

Anyone have an answer?

Arianna
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] jaws and freezing

[JM Casey]

Right pinky/little finger on numpad insert. Left thumb on windows key. Left
middle finger on f4. That works for me. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Eric Damery
Sent: January 30, 2018 1:00 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Great question about how to reach the keys...
I'll tell you the two ways I do it.

1. I have a desktop keyboard. The first way is to move my right hand to the
NumPad and press and hold the Zero/Insert Key with my thumb.
2. Then with my left thumb on the Windows Key, rather than the ALT Key, I
reach up with left index finger to find the F4 Key and press.

The second option.
Since I always run JAWS with Laptop Layout (even when on a desktop
keyboard), I can press the CapsLock and WinKey with the left hand, and use
my right hand to locate and press the F4 Key.

HTH.


Eric Damery
VFO(tm) | VP Software Product Management
11800 31st Court North, St. Petersburg, FL 33716 T 727-299-6110 F
727-803-8001 edam...@vfogroup.com www.vfogroup.com


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of jyandt.mar...@comcast.net
Sent: Tuesday, January 30, 2018 12:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Very good. Thanks again.
Sent: Tuesday, January 30, 2018 10:37 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

OK, now tell me how I am to reach all these keys at once on a keyboard with
one left Windows key?  I have not had the freezing problem but I don't have
large hands, using standard desktop layout.  I will probably never need it,
I hope but for heaven sakes how does one manage such reaches.


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Eric Damery
Sent: Monday, January 29, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hello list,

The dump command (JAWSKey+WindowsKey+F4) will restart JAWS automatically
while it creates a dump file to show what was happening at the time of the
loss of speech. It would be potentially very helpful to contact the Support
department and offer the Dump File with an explanation of what you were
doing when it the loss of speech occurred and how often you are seeing this.

These issues are difficult to track down as they happen randomly and most
certainly have something to do with JAWS interacting with UIA from Windows.
We are making progress on this every day and appreciate your continued
feedback and support in tracking these down.

Regards,
Eric

Eric Damery
VFO(tm) | VP Software Product Management
11800 31st Court North, St. Petersburg, FL 33716 T 727-299-6110 F
727-803-8001 edam...@vfogroup.com www.vfogroup.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JM Casey
Sent: Monday, January 29, 2018 11:21 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I think this is the "JAWS dump" keystroke referred to in the original post.
I did not think this keystroke automatically restarted JAWS? I'd better give
it a try. Usually I just kill JAWS with task manager, or nowadays, process
explorer, since task manager got ridiculously slow and basically unusable
lately.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: January 29, 2018 10:48 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I'm not sure it's been mentioned in this thread, but when I experience
freezing for a few seconds, I press JAWS key+Windows key+F4. This command
almost always restarts JAWS within another few seconds. I believe it helps
to first alt-ab out of the application where the freeze occurred.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of George Marshall
Sent: Monday, January 29, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hi Dave:

I have only JAWS 17 and JAWS 2018 on my computer at this time, I would have
to go out and download 16, but appreciate your Input.

Thanks,
George R. Marshall
geoma4.marsh...@gmail.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of David G. Carlson Via iPhone
Sent: Sunday, January 28, 2018 11:20 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

George,
If you have jaws 16 on your machine, run jaws 16  for a while and see if the
problem goes away. I m betting on it will.

Dave

Sent from my iPhone

On Jan 28, 2018, at 8:10 AM, George Marshall 
wrote:

Hi:

I am using Windows 7, jaws 2018 and eight gig of RAM. I have the freezing
problem it will freeze while reading 

Re: [JAWS-Users] jaws and freezing

[Eric Damery]

Great question about how to reach the keys...
I'll tell you the two ways I do it.

1. I have a desktop keyboard. The first way is to move my right hand to the 
NumPad and press and hold the Zero/Insert Key with my thumb.
2. Then with my left thumb on the Windows Key, rather than the ALT Key, I reach 
up with left index finger to find the F4 Key and press.

The second option.
Since I always run JAWS with Laptop Layout (even when on a desktop keyboard), I 
can press the CapsLock and WinKey with the left hand, and use my right hand to 
locate and press the F4 Key.

HTH.


Eric Damery
VFO(tm) | VP Software Product Management
11800 31st Court North, St. Petersburg, FL 33716
T 727-299-6110 F 727-803-8001
edam...@vfogroup.com
www.vfogroup.com


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of jyandt.mar...@comcast.net
Sent: Tuesday, January 30, 2018 12:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Very good. Thanks again.
Sent: Tuesday, January 30, 2018 10:37 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

OK, now tell me how I am to reach all these keys at once on a keyboard with one 
left Windows key?  I have not had the freezing problem but I don't have large 
hands, using standard desktop layout.  I will probably never need it, I hope 
but for heaven sakes how does one manage such reaches.


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Eric Damery
Sent: Monday, January 29, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hello list,

The dump command (JAWSKey+WindowsKey+F4) will restart JAWS automatically while 
it creates a dump file to show what was happening at the time of the loss of 
speech. It would be potentially very helpful to contact the Support department 
and offer the Dump File with an explanation of what you were doing when it the 
loss of speech occurred and how often you are seeing this.

These issues are difficult to track down as they happen randomly and most 
certainly have something to do with JAWS interacting with UIA from Windows.
We are making progress on this every day and appreciate your continued feedback 
and support in tracking these down.

Regards,
Eric

Eric Damery
VFO(tm) | VP Software Product Management
11800 31st Court North, St. Petersburg, FL 33716 T 727-299-6110 F
727-803-8001 edam...@vfogroup.com www.vfogroup.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of JM Casey
Sent: Monday, January 29, 2018 11:21 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I think this is the "JAWS dump" keystroke referred to in the original post.
I did not think this keystroke automatically restarted JAWS? I'd better give it 
a try. Usually I just kill JAWS with task manager, or nowadays, process 
explorer, since task manager got ridiculously slow and basically unusable 
lately.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: January 29, 2018 10:48 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I'm not sure it's been mentioned in this thread, but when I experience freezing 
for a few seconds, I press JAWS key+Windows key+F4. This command almost always 
restarts JAWS within another few seconds. I believe it helps to first alt-ab 
out of the application where the freeze occurred.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of George Marshall
Sent: Monday, January 29, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hi Dave:

I have only JAWS 17 and JAWS 2018 on my computer at this time, I would have to 
go out and download 16, but appreciate your Input.

Thanks,
George R. Marshall
geoma4.marsh...@gmail.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of David G. Carlson Via iPhone
Sent: Sunday, January 28, 2018 11:20 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

George,
If you have jaws 16 on your machine, run jaws 16  for a while and see if the 
problem goes away. I m betting on it will.

Dave

Sent from my iPhone

On Jan 28, 2018, at 8:10 AM, George Marshall 
wrote:

Hi:

I am using Windows 7, jaws 2018 and eight gig of RAM. I have the freezing 
problem it will freeze while reading email or in Microsoft word version 10 and 
I've seen it do it on the Internet. Have no idea what the solution is.

Thanks

George R. Marshall
geoma4.marsh...@gmail.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of David Ferrin
Sent: Sunday, January 28, 2018 

Re: [JAWS-Users] jaws and freezing

[Rebecca Lineberger]

You can also go into the JAWS Settings Center and configure the insert key
to work as a sticky key.  That way, it can be pressed by itself first and
then whatever other keys are in the command. I had mine set this way and
find it much easier.  It works for both insert keys. 
HTH.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dave...Oregonian
Sent: Tuesday, January 30, 2018 12:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I guess you need to use two hands in your case, with only a single Windows
key.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: 
To: 
Sent: Tuesday, January 30, 2018 08:37
Subject: Re: [JAWS-Users] jaws and freezing


OK, now tell me how I am to reach all these keys at once on a keyboard with
one left Windows key?  I have not had the freezing problem but I don't have
large hands, using standard desktop layout.  I will probably never need it,
I hope but for heaven sakes how does one manage such reaches.


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Eric Damery
Sent: Monday, January 29, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hello list,

The dump command (JAWSKey+WindowsKey+F4) will restart JAWS automatically
while it creates a dump file to show what was happening at the time of the
loss of speech. It would be potentially very helpful to contact the Support
department and offer the Dump File with an explanation of what you were
doing when it the loss of speech occurred and how often you are seeing this.

These issues are difficult to track down as they happen randomly and most
certainly have something to do with JAWS interacting with UIA from Windows.
We are making progress on this every day and appreciate your continued
feedback and support in tracking these down.

Regards,
Eric

Eric Damery
VFO(tm) | VP Software Product Management
11800 31st Court North, St. Petersburg, FL 33716 T 727-299-6110 F
727-803-8001 edam...@vfogroup.com www.vfogroup.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JM Casey
Sent: Monday, January 29, 2018 11:21 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I think this is the "JAWS dump" keystroke referred to in the original post.
I did not think this keystroke automatically restarted JAWS? I'd better give
it a try. Usually I just kill JAWS with task manager, or nowadays, process
explorer, since task manager got ridiculously slow and basically unusable
lately.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: January 29, 2018 10:48 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I'm not sure it's been mentioned in this thread, but when I experience
freezing for a few seconds, I press JAWS key+Windows key+F4. This command
almost always restarts JAWS within another few seconds. I believe it helps
to first alt-ab out of the application where the freeze occurred.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of George Marshall
Sent: Monday, January 29, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hi Dave:

I have only JAWS 17 and JAWS 2018 on my computer at this time, I would have
to go out and download 16, but appreciate your Input.

Thanks,
George R. Marshall
geoma4.marsh...@gmail.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of David G. Carlson Via iPhone
Sent: Sunday, January 28, 2018 11:20 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

George,
If you have jaws 16 on your machine, run jaws 16  for a while and see if the
problem goes away. I m betting on it will.

Dave

Sent from my iPhone

On Jan 28, 2018, at 8:10 AM, George Marshall 
wrote:

Hi:

I am using Windows 7, jaws 2018 and eight gig of RAM. I have the freezing
problem it will freeze while reading email or in Microsoft word version 10
and I've seen it do it on the Internet. Have no idea what the solution is.

Thanks

George R. Marshall
geoma4.marsh...@gmail.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of David Ferrin
Sent: Sunday, January 28, 2018 7:00 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I must report that I am not experiencing this freezing problem at all here.
In fact 2018 is quite stable on the systems I have it installed and use
every day as a matter of fact. Naturally all systems do not act the same for

Re: [JAWS-Users] jaws and freezing

[Dave...Oregonian]

I guess you need to use two hands in your case, with only a single Windows 
key.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: 
To: 
Sent: Tuesday, January 30, 2018 08:37
Subject: Re: [JAWS-Users] jaws and freezing


OK, now tell me how I am to reach all these keys at once on a keyboard with
one left Windows key?  I have not had the freezing problem but I don't have
large hands, using standard desktop layout.  I will probably never need it,
I hope but for heaven sakes how does one manage such reaches.


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Eric Damery
Sent: Monday, January 29, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hello list,

The dump command (JAWSKey+WindowsKey+F4) will restart JAWS automatically
while it creates a dump file to show what was happening at the time of the
loss of speech. It would be potentially very helpful to contact the Support
department and offer the Dump File with an explanation of what you were
doing when it the loss of speech occurred and how often you are seeing this.

These issues are difficult to track down as they happen randomly and most
certainly have something to do with JAWS interacting with UIA from Windows.
We are making progress on this every day and appreciate your continued
feedback and support in tracking these down.

Regards,
Eric

Eric Damery
VFO(tm) | VP Software Product Management
11800 31st Court North, St. Petersburg, FL 33716 T 727-299-6110 F
727-803-8001 edam...@vfogroup.com www.vfogroup.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JM Casey
Sent: Monday, January 29, 2018 11:21 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I think this is the "JAWS dump" keystroke referred to in the original post.
I did not think this keystroke automatically restarted JAWS? I'd better give
it a try. Usually I just kill JAWS with task manager, or nowadays, process
explorer, since task manager got ridiculously slow and basically unusable
lately.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: January 29, 2018 10:48 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I'm not sure it's been mentioned in this thread, but when I experience
freezing for a few seconds, I press JAWS key+Windows key+F4. This command
almost always restarts JAWS within another few seconds. I believe it helps
to first alt-ab out of the application where the freeze occurred.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of George Marshall
Sent: Monday, January 29, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hi Dave:

I have only JAWS 17 and JAWS 2018 on my computer at this time, I would have
to go out and download 16, but appreciate your Input.

Thanks,
George R. Marshall
geoma4.marsh...@gmail.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of David G. Carlson Via iPhone
Sent: Sunday, January 28, 2018 11:20 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

George,
If you have jaws 16 on your machine, run jaws 16  for a while and see if the
problem goes away. I m betting on it will.

Dave

Sent from my iPhone

On Jan 28, 2018, at 8:10 AM, George Marshall 
wrote:

Hi:

I am using Windows 7, jaws 2018 and eight gig of RAM. I have the freezing
problem it will freeze while reading email or in Microsoft word version 10
and I've seen it do it on the Internet. Have no idea what the solution is.

Thanks

George R. Marshall
geoma4.marsh...@gmail.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of David Ferrin
Sent: Sunday, January 28, 2018 7:00 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I must report that I am not experiencing this freezing problem at all here.
In fact 2018 is quite stable on the systems I have it installed and use
every day as a matter of fact. Naturally all systems do not act the same for
various reasons.

-Original Message-
From: John Vernaleken`
Sent: Saturday, January 27, 2018 7:16 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I guess it comes down to the question - Is it Windows 10 or JAWS? I think
JAWS.

John


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of joediner...@gmail.com
Sent: Saturday, January 27, 2018 5:54 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I am 

Re: [JAWS-Users] jaws and freezing

[jyandt.martin]

Very good. Thanks again.
Sent: Tuesday, January 30, 2018 10:37 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

OK, now tell me how I am to reach all these keys at once on a keyboard with
one left Windows key?  I have not had the freezing problem but I don't have
large hands, using standard desktop layout.  I will probably never need it,
I hope but for heaven sakes how does one manage such reaches.


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Eric Damery
Sent: Monday, January 29, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hello list,

The dump command (JAWSKey+WindowsKey+F4) will restart JAWS automatically
while it creates a dump file to show what was happening at the time of the
loss of speech. It would be potentially very helpful to contact the Support
department and offer the Dump File with an explanation of what you were
doing when it the loss of speech occurred and how often you are seeing this.

These issues are difficult to track down as they happen randomly and most
certainly have something to do with JAWS interacting with UIA from Windows.
We are making progress on this every day and appreciate your continued
feedback and support in tracking these down.

Regards,
Eric

Eric Damery
VFO(tm) | VP Software Product Management
11800 31st Court North, St. Petersburg, FL 33716 T 727-299-6110 F
727-803-8001 edam...@vfogroup.com www.vfogroup.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JM Casey
Sent: Monday, January 29, 2018 11:21 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I think this is the "JAWS dump" keystroke referred to in the original post.
I did not think this keystroke automatically restarted JAWS? I'd better give
it a try. Usually I just kill JAWS with task manager, or nowadays, process
explorer, since task manager got ridiculously slow and basically unusable
lately.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: January 29, 2018 10:48 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I'm not sure it's been mentioned in this thread, but when I experience
freezing for a few seconds, I press JAWS key+Windows key+F4. This command
almost always restarts JAWS within another few seconds. I believe it helps
to first alt-ab out of the application where the freeze occurred.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of George Marshall
Sent: Monday, January 29, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hi Dave:

I have only JAWS 17 and JAWS 2018 on my computer at this time, I would have
to go out and download 16, but appreciate your Input.

Thanks,
George R. Marshall
geoma4.marsh...@gmail.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of David G. Carlson Via iPhone
Sent: Sunday, January 28, 2018 11:20 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

George,
If you have jaws 16 on your machine, run jaws 16  for a while and see if the
problem goes away. I m betting on it will.

Dave

Sent from my iPhone

On Jan 28, 2018, at 8:10 AM, George Marshall 
wrote:

Hi:

I am using Windows 7, jaws 2018 and eight gig of RAM. I have the freezing
problem it will freeze while reading email or in Microsoft word version 10
and I've seen it do it on the Internet. Have no idea what the solution is.

Thanks

George R. Marshall
geoma4.marsh...@gmail.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of David Ferrin
Sent: Sunday, January 28, 2018 7:00 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I must report that I am not experiencing this freezing problem at all here.
In fact 2018 is quite stable on the systems I have it installed and use
every day as a matter of fact. Naturally all systems do not act the same for
various reasons.

-Original Message-
From: John Vernaleken`
Sent: Saturday, January 27, 2018 7:16 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I guess it comes down to the question - Is it Windows 10 or JAWS? I think
JAWS.

John


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of joediner...@gmail.com
Sent: Saturday, January 27, 2018 5:54 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I am running JAWS 2018 on a Windows 10 Pro machine and experiencing the same
thing regarding freezing. In fact it happened to me the other day when I was
taking a Freedom Scientific 

[JAWS-Users] Can't download or install OE

[Arianna Calesso]

I've been trying to install OE from the JAWS users list and I get a message 
saying that smart screen has blocked the download.  What's going on here?  I've 
never seen this happen.

Anyone have an answer?

Arianna
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] jaws and freezing

[rosecombs52]

OK, now tell me how I am to reach all these keys at once on a keyboard with
one left Windows key?  I have not had the freezing problem but I don't have
large hands, using standard desktop layout.  I will probably never need it,
I hope but for heaven sakes how does one manage such reaches.  


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Eric Damery
Sent: Monday, January 29, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hello list,

The dump command (JAWSKey+WindowsKey+F4) will restart JAWS automatically
while it creates a dump file to show what was happening at the time of the
loss of speech. It would be potentially very helpful to contact the Support
department and offer the Dump File with an explanation of what you were
doing when it the loss of speech occurred and how often you are seeing this.

These issues are difficult to track down as they happen randomly and most
certainly have something to do with JAWS interacting with UIA from Windows.
We are making progress on this every day and appreciate your continued
feedback and support in tracking these down.

Regards,
Eric

Eric Damery
VFO(tm) | VP Software Product Management
11800 31st Court North, St. Petersburg, FL 33716 T 727-299-6110 F
727-803-8001 edam...@vfogroup.com www.vfogroup.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JM Casey
Sent: Monday, January 29, 2018 11:21 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I think this is the "JAWS dump" keystroke referred to in the original post.
I did not think this keystroke automatically restarted JAWS? I'd better give
it a try. Usually I just kill JAWS with task manager, or nowadays, process
explorer, since task manager got ridiculously slow and basically unusable
lately.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: January 29, 2018 10:48 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I'm not sure it's been mentioned in this thread, but when I experience
freezing for a few seconds, I press JAWS key+Windows key+F4. This command
almost always restarts JAWS within another few seconds. I believe it helps
to first alt-ab out of the application where the freeze occurred.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of George Marshall
Sent: Monday, January 29, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hi Dave:

I have only JAWS 17 and JAWS 2018 on my computer at this time, I would have
to go out and download 16, but appreciate your Input.

Thanks,
George R. Marshall
geoma4.marsh...@gmail.com 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of David G. Carlson Via iPhone
Sent: Sunday, January 28, 2018 11:20 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

George,
If you have jaws 16 on your machine, run jaws 16  for a while and see if the
problem goes away. I m betting on it will.

Dave

Sent from my iPhone

On Jan 28, 2018, at 8:10 AM, George Marshall 
wrote:

Hi:

I am using Windows 7, jaws 2018 and eight gig of RAM. I have the freezing
problem it will freeze while reading email or in Microsoft word version 10
and I've seen it do it on the Internet. Have no idea what the solution is.

Thanks

George R. Marshall
geoma4.marsh...@gmail.com 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of David Ferrin
Sent: Sunday, January 28, 2018 7:00 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I must report that I am not experiencing this freezing problem at all here. 
In fact 2018 is quite stable on the systems I have it installed and use
every day as a matter of fact. Naturally all systems do not act the same for
various reasons.

-Original Message-
From: John Vernaleken`
Sent: Saturday, January 27, 2018 7:16 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I guess it comes down to the question - Is it Windows 10 or JAWS? I think
JAWS.

John


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of joediner...@gmail.com
Sent: Saturday, January 27, 2018 5:54 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I am running JAWS 2018 on a Windows 10 Pro machine and experiencing the same
thing regarding freezing. In fact it happened to me the other day when I was
taking a Freedom Scientific certification exam Thinking there is a little
bit of irony there. If you leave the machine alone speech usually returns in
3 or 4 minutes.

[JAWS-Users] Dump Files or Jaws Error Reports, Where They're StoredFw: Location of Jaws Error Reports

[Mike B.]

Hi All,

As you already know, when you press Windows+Insert+f4, Jaws generates an 
error report file. The root folder where Jaws error reports are stored is 
c:\users\YourUserName\App Data\Roaming\Freedom Scientific\Reports\jfw. The 
thing to be aware of however, is that the location within this folder where 
a particular report is stored will vary based on whether or not you chose to 
have Jaws send that report to Freedom scientific. This behavior can be 
configured in settings center by changing the error reporting option. Any 
reports that Jaws has already sent to Freedom Scientific will be placed in 
the Sent folder. If you have error reporting set to automatically send, then 
all your reports will appear here. Any reports that have yet to be sent, or 
that you have chosen not to send will be placed in a folder called User 
Hold. Regardless of which folder the report is saved in, it will be a file 
with a .cab extension, and its name will look something like this: 
jfw2018.1801.18_887.cab.



In Settings Center the option to change how you want these error reports 
delivered or not is in the, Miscellaneous, heading, & it's #13 of 13.

Take care.  Mike.  Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
- Original Message - 
From: Al Puzzuoli
To: mb69ma...@charter.net
Sent: Tuesday, January 30, 2018 6:18 AM
Subject: Location of Jaws Error Reports


Hi Michael,

As you already know, when you press Windows+Insert+f4, Jaws generates an 
error report file. The root folder where Jaws error reports are stored is 
c:\users\YourUserName\App Data\Roaming\Freedom Scientific\Reports\jfw. The 
thing to be aware of however, is that the location within this folder where 
a particular report is stored will vary based on whether or not you chose to 
have Jaws send that report to Freedom scientific. This behavior can be 
configured in settings center by changing the error reporting option. Any 
reports that Jaws has already sent to Freedom Scientific will be placed in 
the Sent folder. If you have error reporting set to automatically send, then 
all your reports will appear here. Any reports that have yet to be sent, or 
that you have chosen not to send will be placed in a folder called User 
Hold. Regardless of which folder the report is saved in, it will be a file 
with a .cab extension, and its name will look something like this: 
jfw2018.1801.18_887.cab.

Hope this helps, and please let me know if you have further questions,

--Al


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Calendar in Outlook 2016

[Jason White]

Sorry - the link was broken when I pasted it. Here it is again.
https://support.office.com/en-us/article/keyboard-shortcuts-for-outlook-3cde
b221-7ae5-4c1d-8c1d-9e63216c1efd

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Jason White
Sent: Tuesday, January 30, 2018 9:35 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Calendar in Outlook 2016

Have a look at
https://support.office.com/en-us/article/keyboard-shortcuts-for-outlook-3cde
b221-7ae5-4c1d-8c1d-9e63216c1efd


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of George Martinez Sr
Sent: Monday, January 29, 2018 7:17 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Calendar in Outlook 2016

Probably at least 9 out of 10 of them will still work.  I do use Calendar in
my Outlook 2016 but it is a little cranky.  I use the Reminders every day of
every week.

George A. Martinez, CPA
O-602.368.8854
F-206.666.2589
C-602.368.5424
"I've learnedThat everyone wants to live on top of the mountain, but all
the happiness and growth occurs while you're climbing it." attributed to
Andy Rooney

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Nancy B. Gibson
Sent: Monday, January 29, 2018 4:02 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Calendar in Outlook 2016


Hi List, 

I have a basic keyboard command list for Outlook 2010 that someone sent here
way back when.  Would that list of commands still work for accessing and
utilizing the Calendar/meetings part of Outlook 2016?  I'm using windows 10
if that makes any difference. 

Thanks,
Nancy




For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Calendar in Outlook 2016

[Jason White]

Have a look at
https://support.office.com/en-us/article/keyboard-shortcuts-for-outlook-3cde
b221-7ae5-4c1d-8c1d-9e63216c1efd


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of George Martinez Sr
Sent: Monday, January 29, 2018 7:17 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Calendar in Outlook 2016

Probably at least 9 out of 10 of them will still work.  I do use Calendar in
my Outlook 2016 but it is a little cranky.  I use the Reminders every day of
every week.

George A. Martinez, CPA
O-602.368.8854
F-206.666.2589
C-602.368.5424
"I've learnedThat everyone wants to live on top of the mountain, but all
the happiness and growth occurs while you're climbing it." attributed to
Andy Rooney

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Nancy B. Gibson
Sent: Monday, January 29, 2018 4:02 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Calendar in Outlook 2016


Hi List, 

I have a basic keyboard command list for Outlook 2010 that someone sent here
way back when.  Would that list of commands still work for accessing and
utilizing the Calendar/meetings part of Outlook 2016?  I'm using windows 10
if that makes any difference. 

Thanks,
Nancy




For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Outlook 2016

[randy tijerina]

ha ha ha ha..George!. I prefer mine.chocolate!.
Seriously, this laptopdidn't come with a key.so.what 
should i dovanilla? haha!.

At 11:01 PM 1/29/2018, you wrote:

Randy,
I had 03, to 07, to 010, to 013, to 016, there might be a 019 in the future.

If, you own an Office 010 you must have a key number somewhere saved
If not, bite the bullet. I bit the bullet one time on an openbook 8, didn't
taste to bad!
Jorge,
Its not for real!
Its just a fantasy!
Sometimes a fantasy is all you need!

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of randy tijerina
Sent: Monday, January 29, 2018 8:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Outlook 2016

 Hi everyone. I took out this Calendar thing because of what i'm
about to ask.
How do I go about getting outlook 2017?
i got outlook 2010 but I don't know if I have to pay to get a key or not.
i'm in a bit of a catch-22.
I have to leave for 6 months nd I want to catch up on my mail..or stay in
touch.
what I have now...eudora's a headach!.
jaws keeps saying, no selected item.
it's insane!.

At 05:01 PM 1/29/2018, you wrote:

>Hi List,
>
>I have a basic keyboard command list for Outlook 2010 that someone sent
>here way back when.  Would that list of commands still work for
>accessing and utilizing the Calendar/meetings part of Outlook 2016?
>I'm using windows 10 if that makes any difference.
>
>Thanks,
>Nancy
>
>
>
>
>For answers to frequently asked questions about this list visit:
>http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/




For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] jaws and freezing

[Fanus]

Hello Eric
Thanks for this command. I get this freezing problem frequently. Where on the 
pc is the dump file saved?
Regards
Fanus


From: Eric Damery 
Sent: Monday, January 29, 2018 6:32 PM
To: jaws-users-list@jaws-users.com 
Subject: Re: [JAWS-Users] jaws and freezing

Hello list,

The dump command (JAWSKey+WindowsKey+F4) will restart JAWS automatically while 
it creates a dump file to show what was happening at the time of the loss of 
speech. It would be potentially very helpful to contact the Support department 
and offer the Dump File with an explanation of what you were doing when it the 
loss of speech occurred and how often you are seeing this.

These issues are difficult to track down as they happen randomly and most 
certainly have something to do with JAWS interacting with UIA from Windows. We 
are making progress on this every day and appreciate your continued feedback 
and support in tracking these down.

Regards,
Eric

Eric Damery
VFO(tm) | VP Software Product Management
11800 31st Court North, St. Petersburg, FL 33716
T 727-299-6110 F 727-803-8001
edam...@vfogroup.com
www.vfogroup.com

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of JM Casey
Sent: Monday, January 29, 2018 11:21 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I think this is the "JAWS dump" keystroke referred to in the original post.
I did not think this keystroke automatically restarted JAWS? I'd better give it 
a try. Usually I just kill JAWS with task manager, or nowadays, process 
explorer, since task manager got ridiculously slow and basically unusable 
lately.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: January 29, 2018 10:48 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I'm not sure it's been mentioned in this thread, but when I experience freezing 
for a few seconds, I press JAWS key+Windows key+F4. This command almost always 
restarts JAWS within another few seconds. I believe it helps to first alt-ab 
out of the application where the freeze occurred.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of George Marshall
Sent: Monday, January 29, 2018 10:41 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

Hi Dave:

I have only JAWS 17 and JAWS 2018 on my computer at this time, I would have to 
go out and download 16, but appreciate your Input.

Thanks,
George R. Marshall
geoma4.marsh...@gmail.com 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of David G. Carlson Via iPhone
Sent: Sunday, January 28, 2018 11:20 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

George,
If you have jaws 16 on your machine, run jaws 16  for a while and see if the 
problem goes away. I m betting on it will.

Dave

Sent from my iPhone

On Jan 28, 2018, at 8:10 AM, George Marshall 
wrote:

Hi:

I am using Windows 7, jaws 2018 and eight gig of RAM. I have the freezing 
problem it will freeze while reading email or in Microsoft word version 10 and 
I've seen it do it on the Internet. Have no idea what the solution is.

Thanks

George R. Marshall
geoma4.marsh...@gmail.com 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of David Ferrin
Sent: Sunday, January 28, 2018 7:00 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I must report that I am not experiencing this freezing problem at all here. 
In fact 2018 is quite stable on the systems I have it installed and use every 
day as a matter of fact. Naturally all systems do not act the same for various 
reasons.

-Original Message-
From: John Vernaleken`
Sent: Saturday, January 27, 2018 7:16 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I guess it comes down to the question - Is it Windows 10 or JAWS? I think JAWS.

John


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of joediner...@gmail.com
Sent: Saturday, January 27, 2018 5:54 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and freezing

I am running JAWS 2018 on a Windows 10 Pro machine and experiencing the same 
thing regarding freezing. In fact it happened to me the other day when I was 
taking a Freedom Scientific certification exam Thinking there is a little bit 
of irony there. If you leave the machine alone speech usually returns in
3 or 4 minutes.


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of John Vernaleken`
Sent: Saturday, January 27, 2018 5:01 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws and