Re: Installing Client User tool on Windows 7

2009-06-17 Thread Dwayne Martin
MB of space available on the current drive. If we check the available disk space we clearly have more than enuf. Any suggestions? Dwayne Martin James Madison University ___ UNSUBSCRIBE or access ARSlist Archives

Re: Installing Client User tool on Windows 7 SOLVED

2009-06-17 Thread Dwayne Martin
than enuf. Any suggestions? Dwayne Martin James Madison University ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers

Fwd: Re: Using filter to parse field and create subfile records SOLVED

2009-06-15 Thread Dwayne Martin
Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Friday, June 12, 2009 1:42 PM To: arslist@ARSLIST.ORG Subject: Using filter to parse field and create subfile records Dear List, I have three forms: Main Form, Subfile

Using filter to parse field and create subfile records

2009-06-12 Thread Dwayne Martin
complicated, but is there a better way? Dwayne Martin James Madison University (ARS 7.1 Patch 3, RH Linux server, Oracle 10.2 db)

Re: Using filter to parse field and create subfile records

2009-06-12 Thread Dwayne Martin
) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Friday, June 12, 2009 1:42 PM To: arslist@ARSLIST.ORG Subject: Using filter to parse field and create subfile records Dear List, I have three forms: Main Form, Subfile Form and Info Form. On Submit, Main Form goes to Info Form to get a list

How long does it take to display a display-only field?

2009-06-10 Thread Dwayne Martin
? Obviously it depends on the speed of the PC and whether or not we are using the User tool or Mid-Tier, but can anyone give us a ruff ball-park guess? Dwayne Martin James Madison University ___ UNSUBSCRIBE or access ARSlist

Fwd: RE: How long does it take to display a display-only field? SOLVED

2009-06-10 Thread Dwayne Martin
is the data indexed for the lookup) Also are you going to fill them by client side Active Links or serve side Get Filters? Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Wednesday, June 10, 2009 9

Re: ARERR [311] Field ID is not related to this form : 200000020 SOLVED

2009-06-01 Thread Dwayne Martin
Link, Filter, or SQL logs. There are no tables with references to 20020 . Any suggestions? Dwayne Martin James Madison University (ARS 7.1 p 3, RH Linux Server, Oracle 10.2 db) ---End Message---

Re: ARERR [311] Field ID is not related to this form : 200000020 SOLVED

2009-06-01 Thread Dwayne Martin
for every field on the form, as well as the form itself. There is no error or reference to 20020 in the Active Link, Filter, or SQL logs. There are no tables with references to 20020 . Any suggestions? Dwayne Martin James Madison University (ARS 7.1 p 3, RH Linux Server, Oracle 10.2 db

ARERR [311] Field ID is not related to this form : 200000020

2009-05-29 Thread Dwayne Martin
suggestions? Dwayne Martin James Madison University (ARS 7.1 p 3, RH Linux Server, Oracle 10.2 db)

Re: ARERR [311] Field ID is not related to this form : 200000020

2009-05-29 Thread Dwayne Martin
, as well as the form itself. There is no error or reference to 20020 in the Active Link, Filter, or SQL logs. There are no tables with references to 20020 . Any suggestions? Dwayne Martin James Madison University (ARS 7.1 p 3, RH Linux Server, Oracle 10.2 db

Re: Missing field’s ghost haunti ng form -OOOPS!

2009-05-21 Thread Dwayne Martin
. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Wednesday, May 20, 2009 3:35 PM To: arslist@ARSLIST.ORG Subject: Re: Missing field’s ghost haunting form -OOOPS! I spoke too soon. Whenever I try to save an entry I

Re: Missing field’s ghost haunti ng form -OOOPS!

2009-05-21 Thread Dwayne Martin
to the form. ARS should re-create the database view whenever a database field is added or removed from the form. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Wednesday, May 20, 2009 3:35 PM

Re: Index Error

2009-05-20 Thread Dwayne Martin
Try just migrating half the data. If you get the error, try a quarter, etc till you pin down the offending record. Dwayne Martin James Madison University Original message Date: Wed, 20 May 2009 13:02:24 +0530 From: Manish SINGLA manish.sin...@st.com Subject: Re: Index Error

Missing field’s ghost haunting form

2009-05-20 Thread Dwayne Martin
scratch. Any other suggestions? Dwayne Martin James Madison University (ARS 7.1 p3, RH Linux server, Oracle 10.2 db)

Re: Missing field’s ghost haunting form

2009-05-20 Thread Dwayne Martin
for the user form is named User_x ) It's best to stay away from reserved names, as all sorts of weird things can happen as a result. If you can, I would suggest recreating the form and name the field something different. Juan Ingles On Wed, May 20, 2009 at 8:20 AM, Dwayne Martin

Re: Missing field’s ghost haunting form - SOLVED

2009-05-20 Thread Dwayne Martin
- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Wednesday, May 20, 2009 12:17 PM To: arslist@ARSLIST.ORG Subject: Re: Missing field’s ghost haunting form Thanks, Juan! According to my records and memory, the field has been named

Re: Missing field’s ghost haunting form -OOOPS!

2009-05-20 Thread Dwayne Martin
Of Dwayne Martin Sent: Wednesday, May 20, 2009 12:17 PM To: arslist@ARSLIST.ORG Subject: Re: Missing field’s ghost haunting form Thanks, Juan! According to my records and memory, the field has been named User for at least the past nine days. But I guess it is possible that I made some innocent change

Mapping dis-similar Status Histories on data imports

2009-05-13 Thread Dwayne Martin
in the old form map to which dateuser pair in the new form, then pick the latest. It sounds hideously complicated. But if anyone has ever tried anything similar, or even has some ideas it would be good to hear from them. Dwayne Martin, James Madison University (ARS 7.1 p2, RH Linux server, Oracle 10.2

Audit Trail data in AST:ComputerSystem

2009-05-08 Thread Dwayne Martin
Dear List, On the Asset Management Module/AST:ComputerSystem form there is an Audit Trail button, which, if you click, displays a table of changes made to that entry. Does anyone know where this list of changes is stored. I tried following the workflow, but got lost. Dwayne Martin James

Re: Audit Trail data in AST:ComputerSystem

2009-05-08 Thread Dwayne Martin
to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Friday

Re: Audit Trail data in AST:ComputerSystem

2009-05-08 Thread Dwayne Martin
by an authorized State Official. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Friday, May 08, 2009 12:10 PM To: arslist@ARSLIST.ORG Subject: Re: Audit Trail data in AST:ComputerSystem Anne, I am trying

Re: Audit Trail data in AST:ComputerSystem

2009-05-08 Thread Dwayne Martin
on both. -Original Message- From: Dwayne Martin marti...@jmu.edu To: arslist@ARSLIST.ORG Sent: Fri, 8 May 2009 12:17 pm Subject: Re: Audit Trail data in AST:ComputerSystem Good luck! At least you can tell them that you know somebody else who tried and failed. Dwayne

Re: how to trigger a filter guide from an AL

2009-05-07 Thread Dwayne Martin
Hi Jean-Louis, How do you Create a filter that starts when this display-only field is filled in? What I've always done is have my AL do a Commit Changes, and have the filter Run If TR.FieldName = Whatever value the AL set it to. But if there is a simpler way it would be good to know. Dwayne

Preparing import file with date fields in Excel

2009-05-07 Thread Dwayne Martin
the date to appear as a date in my formulated field? Dwayne Martin James Madison University

Re: SV: Preparing import file with date fields in Excel

2009-05-07 Thread Dwayne Martin
...@bec.dk -Oprindelig meddelelse- Fra: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] På vegne af Dwayne Martin Sendt: 7. maj 2009 17:09 Til: arslist@ARSLIST.ORG Emne: Preparing import file with date fields in Excel Dear List, This is really an Excel question

Re: SV: Preparing import file with date fields in Excel SOLVED

2009-05-07 Thread Dwayne Martin
,MM/DD/ h:mm:ss AM/PM)CHAR(34). . . The 1st should be 24 hour format while the second has the AM or PM indicator Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Thursday, May 07, 2009 1:00 PM

Re: Using oversized integer in ARDBC LDAP Vendor form SOLVED

2009-05-04 Thread Dwayne Martin
@ARSLIST.ORG I have two ideas : Truncate the number from the right. Format it in a character field, then dump the truncated results into a date time or integer field. Rick --Original Message-- From: Dwayne Martin Sender: Action Request System discussion list(ARSList) To: arslist

Using oversized integer in ARDBC LDAP Vendor form

2009-05-04 Thread Dwayne Martin
db) Dwayne Martin James Madison University

Re: Returning multiple values for an attribute in Active Directory SOLVED

2009-04-27 Thread Dwayne Martin
Thanks, Carey! That works! Sorry for not reading the manual more thoroly before submitting the question. Dwayne Martin James Madison University * From: Carey Matthew Black black@gmail.com Subject: Re: Returning multiple values for an attribute in Active Directory You

Returning multiple values for an attribute in Active Directory

2009-04-24 Thread Dwayne Martin
the first one it finds (in our case, the first group). How can we get it to return them all? Dwayne Martin James Madison University (ARS 7.1 patch 2, RH Linux server, Oracle 10.2 db)

Re: Error adding field to join form

2009-04-20 Thread Dwayne Martin
version. So, any suggestions for a workaround? If not, I'll just say a big THANK YOU! for your reply and abandon the project. At least I know WHY it isn't working. Gratefully yours, Dwayne Martin Original message Date: Sun, 19 Apr 2009 08:39:29 -0700 From: Janie Sprenger jrsrem

Re: Error adding field to join form

2009-04-20 Thread Dwayne Martin
System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Monday, April 20, 2009 5:28 AM To: arslist@ARSLIST.ORG Subject: Re: Error adding field to join form Hi Janie, You are right. I am trying to add fields directly to the form in the Admin tool. We

Error adding field to join form

2009-04-17 Thread Dwayne Martin
, there are fields that I added to “BMC:BMC_AssetBase” in a previous project that I can bring into “BMC:BMC_ComputerSystem” with no problem. Both “BMC:BMC_AssetBase” and “BMC:BMC_ComputerSystem” have indexes on InstanceId. What index might they be talking about? Any suggestions? Dwayne Martin James Madison

Deleting bogus core field

2009-04-16 Thread Dwayne Martin
is in the core field range but is not recognized: (54) (ARERR 404) If we try to delete the field we get: Cannot delete a core field : 54 (ARERR 349). How do we get rid of it? Dwayne Martin James Madison University (ARS 7.1, patch 2, RH Linux server, Oracle 10.2 db

Re: Deleting bogus core field SOLVED

2009-04-16 Thread Dwayne Martin
...@arslist.org] On Behalf Of Dwayne Martin Sent: Thursday, April 16, 2009 3:12 PM To: arslist@ARSLIST.ORG Subject: Deleting bogus core field Dear List, We have a form in our test environment. On that form is a button that was mistakenly created with a field-id of 54. If we export the form definition

Re: AR Inside with 7.5

2009-04-07 Thread Dwayne Martin
The 7.5 Developer Studio has a Finding related objects feature, that might go a long toward satisfying the void left by the absence of AR Inside. We haven't upgraded yet, so I haven't seen it in action, but for those of you who have, how well does it work? Dwayne Martin James Madison

Re: 7.5 User Tool Install

2009-04-02 Thread Dwayne Martin
I was hoping that by now someone would have responded to Juan and James saying, It works and here's how we did it! We are planning to do a silent install of AR Server 7.5 on Linux, but after reading this exchange we are feeling a bit apprehensive. Has anybody had any success? Dwayne Martin

Using “ARSystem-ini-template.txt” to upgrade to 7.5 on Linux

2009-03-17 Thread Dwayne Martin
a temporary password, then change it after the installation? Dwayne Martin James Madison University

Using Hummingbird instead of X Windows to install ARS 7.5

2009-03-10 Thread Dwayne Martin
Dear List, The 7.5 installation manual says to use X Windows to install ARS on a Unix or Linux server. We already have Hummingbird, which supposedly works similarly to X Windows. Can we use it or do we need to buy X Windows? (We are presently at ARS 7.1 p3 on a RH Linux server.) Dwayne

Unzipping 7.5 installer on Unix/Linux

2009-03-10 Thread Dwayne Martin
Dear List, We have downloaded the 7.5 installer onto our Linux server, and did the usual gunzip and tar to unzip it. But deep in ARSuiteKit/Disk1/InstData folder is a file called Resource1.zip. Should we unzip it, or leave it alone? Dwayne Martin James Madison University

Re: Unzipping 7.5 installer on Unix/Linux

2009-03-10 Thread Dwayne Martin
. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Tuesday, March 10, 2009 12:57 PM To: arslist@ARSLIST.ORG Subject: Unzipping 7.5 installer on Unix/Linux Dear List, We have downloaded the 7.5 installer onto our

Re: Workflow stops after exiting guide SOLVED

2009-03-05 Thread Dwayne Martin
: Shafqat Ayaz shafq...@yahoo.com Dwayne two things come to mind, firstly what happens if you disable the Active link that you have added? secondly there isn't a Goto lurking somewhere there is there? thanks shafqat --- On Wed, 3/4/09, Dwayne Martin marti...@jmu.edu wrote: From: Dwayne Martin

Re: Workflow stops after exiting guide SOLVED

2009-03-05 Thread Dwayne Martin
. If that is the case, try changing the Administrator password on that other server and it may fail for the Admin user as well.. My two cents.. Cheers Joe From: Dwayne Martin marti...@jmu.edu To: arslist@ARSLIST.ORG Sent

Workflow stops after exiting guide

2009-03-04 Thread Dwayne Martin
” permissions and my test user has been running them for years. Any ideas? (ARS 7.1 p3, RH Linux server, Oracle 10.2 db) Dwayne Martin James Madison University

Ordering Remedy documentation on line

2009-03-03 Thread Dwayne Martin
Dear List, I was told that you can go to BMC Support web page and order printed versions of the 7.5 documentation. I tried but couldn't find it, but my web-browsing skills may be lacking. Could somebody please point me to the correct link. Dwayne Martin James Madison University

Re: Ordering Remedy documentation on line SOLVED

2009-03-03 Thread Dwayne Martin
voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) on behalf of Dwayne Martin Sent: Tue 3/3/2009 6:26 AM

“Table Loop Selected Rows Only” gets unselected row, sometimes

2009-02-23 Thread Dwayne Martin
of the table, they both say it is 0, even as the inner link is processing the row. I tried running a second table refresh after setting the table to 0 and that seems to have fixed the problem, but I am still puzzled by what is going on. Is this a bug, or am I not understanding something? Dwayne

Re: Table Loop Selected Rows Only gets unselected ro w, sometimes

2009-02-23 Thread Dwayne Martin
. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Monday, February 23, 2009 9:36 AM To: arslist@ARSLIST.ORG Subject: Table Loop Selected Rows Only gets unselected row, sometimes Dear List

Re: Workflow objects not displaying in window - SOLVED

2009-02-19 Thread Dwayne Martin
a preference server change the Edit your ar.ini above to be Edit your AR System Administrator Preference record Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Wednesday, February 18, 2009 10:26 AM

Workflow objects not displaying in window

2009-02-18 Thread Dwayne Martin
schedule just now.) Dwayne Martin James Madison University (ARS 7.1 p3, RH Linux server, Oracle 10.2 db)

Re: Escalation question

2009-02-03 Thread Dwayne Martin
). This filter does whatever you wanted the escalation to do. Good luck, Dwayne Martin James Madison University Original message Date: Tue, 3 Feb 2009 12:00:17 -0600 From: Pruitt, Christopher J christopher.pru...@eds.com Subject: Escalation question To: arslist@ARSLIST.ORG

Invalid credentials error when trying to create a Vendor form

2009-02-03 Thread Dwayne Martin
Linux server, Oracle 10 db) Dwayne Martin James Madison University

Running Remedy client User tool as PC user

2009-01-29 Thread Dwayne Martin
launch the Remedy User tool as an administrator, but that is also a bother.) Is there a list of all the items that have to be set to get it to work? Dwayne Martin James Madison University (ARS and client tools 7.1 patch 3, RH Linux server, Oracle 10.2 db)

Re: Running Remedy client User tool as PC user SOLVED (I think)

2009-01-29 Thread Dwayne Martin
cacls C:\Documents and Settings\All Users\Application Data\Remedy /T /E /P BUILTIN\Users:F Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Thursday, January 29, 2009 12:22 PM To: arslist

Re: Error message in response to email template with attachments SOLVED

2009-01-21 Thread Dwayne Martin
created field number 100125. There is something wrong when the Remedy system creates a field number that the email engine can't recognize. Dwayne Martin James Madison University ___ UNSUBSCRIBE or access ARSlist

Error message in response to email template with attachments

2009-01-15 Thread Dwayne Martin
before we tried adding attachments. Any idea what might be wrong? (ARS 7.1 patch 3, RH Linux server, Oracle 10.2 db) Dwayne Martin James Madison University

Re: Error message in response to email template with attachments

2009-01-15 Thread Dwayne Martin
discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Thursday, January 15, 2009 3:14 PM To: arslist@ARSLIST.ORG Subject: Error message in response to email template with attachments Dear List, We are trying to submit attached documents via an email template. Our form

Re: Objects in Admin Tool off the Screen

2009-01-14 Thread Dwayne Martin
in front of the Server Window. Thanks, Fred, for the good advice. Dwayne Martin James Madison University Original message Date: Wed, 14 Jan 2009 10:13:53 -0600 From: Grooms, Frederick W frederick.w.gro...@xo.com Subject: Re: Objects in Admin Tool off the Screen To: arslist

Re: ADM: Other shoe just fell, no UserWorld 2009, so on with the ARSlist Awards

2009-01-06 Thread Dwayne Martin
Great idea, David! Will there be time to go to the Grand Old Oprey, or will be too busy reminiscing and complaining? Count me in! Dwayne Martin James Madison University Original message Date: Tue, 6 Jan 2009 11:50:24 -0600 From: David.M Clark david.m.cl...@state.tn.us Subject: Re

Re: AR Server Crash - Not sure why... - ARS 7.1 patch 2

2008-12-30 Thread Dwayne Martin
had corrupted links or filters that caused crashes, but have been able to track them down by workflow logging. Not saying that this is what is your problem, but it might be worth checking into. Dwayne Martin James Madison University Original message Date: Wed, 24 Dec 2008 16:08:05

“Save” button automatically set when editing form in Admin tool

2008-12-04 Thread Dwayne Martin
and what we can do about it? Dwayne Martin James Madison University (ARS and Admin tool 7.1 patch 3, RH Linux server, Oracle 10.2 db)

Re: “Save” button automatically set when editing form in Admin t ool

2008-12-04 Thread Dwayne Martin
. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Thursday, December 04, 2008 8:45 AM To: [EMAIL PROTECTED] Subject: “Save” button automatically set when editing form in Admin tool Dear List, Forgive

Re: Can’t resize form view SOLVED

2008-11-24 Thread Dwayne Martin
to display. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Friday, November 21, 2008 3:26 PM To: arslist@ARSLIST.ORG Subject: Can’t resize form view Dear List, We have a Display-Only, Standard form

Re: Can’t resize form view SOLVED

2008-11-24 Thread Dwayne Martin
I was wrong. It wasn't a hidden field. But it was Display as Text which explains why I couldn't see it in the Admin tool Dwayne Martin James Madison University ___ UNSUBSCRIBE or access ARSlist Archives

Can’t resize form view

2008-11-21 Thread Dwayne Martin
, and displayed the views on a virgin computer that had never had Remedy installed on it before, but they still appear elongated. What am I missing? Dwayne Martin James Madison University (ARS, User and Admin tool 7.1 patch 3, RH Linux server, Oracle 10.2 db

Duplicate work log entries

2008-11-20 Thread Dwayne Martin
what would cause it. Dwayne Martin James Madison University (ARS 7.1, patch 3, RH Linux server, Oracle 10.2 db)

Re: OT:Friday Humor

2008-10-31 Thread Dwayne Martin
Brilliant! I wonder who first discovered it. Dwayne Martin James Madison University Original message Date: Fri, 31 Oct 2008 11:18:41 -0700 From: Kevin Gallagher [EMAIL PROTECTED] Subject: OT:Friday Humor To: arslist@ARSLIST.ORG Q: Why do programmers celebrate Christmas

Email template won’t work for Selection field

2008-10-30 Thread Dwayne Martin
. Any idea of what might be wrong? (ARS 7.1 patch 2, RH Linux server, Oracle 10.2 db) Dwayne Martin James Madison University

Re: Email template won’t work for Selection field

2008-10-30 Thread Dwayne Martin
Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Thursday, October 30, 2008 8:29 AM To: arslist@ARSLIST.ORG Subject: Email template won’t work for Selection field Dear List, I have a form with a “Math Install type” Selection field, with possible

Email Security Key not working

2008-10-29 Thread Dwayne Martin
) Dwayne Martin James Madison University

ARERR [286] Display only fields cannot be included in a query to the database

2008-10-28 Thread Dwayne Martin
to select a record in an Open Window action? And why would it work OK in one system and not in another (supposedly identical) system? I’ll appreciate any suggestions. (ARS 7.1 patch 2, RH Linux server, Oracle 10.2 db) Dwayne Martin James Madison University

Re: ARERR [286] Display only fields cannot be included in a query to the database SOLVED

2008-10-28 Thread Dwayne Martin
easier. Just do your Window Open action using: 'Request ID' = $Request ID$ The correct Request ID is available in an After Submit Active Link Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Tuesday

Re: Creating subfile records from list on submit

2008-10-16 Thread Dwayne Martin
Modified Date and Last Modified By fields that are filled in by a filter when Processing ID = $NULL$. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Wednesday, October 15, 2008

Re: Creating subfile records from list on submit

2008-10-16 Thread Dwayne Martin
? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Thursday, October 16, 2008 11:21 AM To: arslist@ARSLIST.ORG Subject: Re: Creating subfile records from list on submit Thank you, Joe and Frederick ! I am trying

Re: Creating subfile records from list on submit

2008-10-16 Thread Dwayne Martin
-GUID which is what you have. You may have to look in the filter logs to see what is going on. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Thursday, October 16, 2008 12:03 PM To: arslist

Re: Creating subfile records from list on submit SOLVED

2008-10-16 Thread Dwayne Martin
Field 179 did it! Thanks, Brian, and everyone else who responded. I didn’t know about that feature so for the benefit of anyone equally ignorant, I’ll copy what the manual says: “To auto-populate a field with a GUID, define a character field using field ID 179. A GUID is available through all

Creating subfile records from list on submit

2008-10-15 Thread Dwayne Martin
suggestions? (ARS 7.1, patch 3, RH Linux server, Oracle 10.2 db) Dwayne Martin James Madison University

Re: Highlighting table field rows

2008-09-24 Thread Dwayne Martin
Several months ago I submitted an enhancement request to allow the selection of multiple rows. Is there any chance that if more people requested it they would actually do it? Dwayne Martin James Madison University Original message Date: Wed, 24 Sep 2008 07:10:37 -0500 From: Opela

Re: Similar Group Names

2008-09-18 Thread Dwayne Martin
Joe, Wouldn't '$GROUP$ like (100012; + %)' depend on 100012; being the first group on the list? How about '$GROUP$ like (100012; + %) or '$GROUP$ like (%;100012; + %)'? That would still eliminate 1100012. Dwayne Martin, James Madison University Original message Date: Wed, 17 Sep

Email Security key not working

2008-09-18 Thread Dwayne Martin
the permissions of the “User Name” in both systems. Any idea what might be making the difference? (ARS 7.1 patch 3, RH Linux server, Oracle 10.2 db) Dwayne Martin James Madison University

Plain Text Body blank in ARS Email Messages entry replies to templates

2008-09-18 Thread Dwayne Martin
is HTML Body.) So where is the message stored in a reply to a template, and is there any way of reading it? (I tried running a Remedy Report on an entry, and even fields that showed data on display turned up blank in the report.) (ARS 7.1 patch 3, RH Linux server, Oracle 10.2 db) Dwayne Martin

Re: Plain Text Body blank in ARS Email Messages entry replies to templates SOLVED

2008-09-18 Thread Dwayne Martin
will show you the names of your email templates. The Variable Replacement tab's Field Values will show you the fields that will be sent to the templates. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Dwayne Martin Sent: Thursday

“Failed to perform Action” when exporting data in Mid-Tier

2008-09-02 Thread Dwayne Martin
db) Dwayne Martin James Madison University

Re: I am new to ARS I need help

2008-08-15 Thread Dwayne Martin
Another possibility. On Submit and Modify use the LENGTH() function to see how long the text is, and if it is 254 send an error message. Dwayne Martin James Madison University Original message Date: Thu, 14 Aug 2008 20:26:32 -0700 From: Rick Cook [EMAIL PROTECTED] Subject: Re: I am

Re: How to test yet disable Email on dev server

2008-08-12 Thread Dwayne Martin
simply look at the AR System Email Messages entries to see what email would have gone out, so most of the time we just leave the development mailbox disabled. Dwayne Martin James Madison University Original message Date: Tue, 12 Aug 2008 09:28:06 +0300 From: Sharon-Michal Mamon-Meged

Re: Send a Diary Field as an attachment.

2008-07-17 Thread Dwayne Martin
Way back when the world was young I submitted a suggestion to make the database diary field content readable to workflow. I never heard anything about it. Maybe if more people requested it it might happen. Or maybe there is some reason why it isn't a good idea. Dwayne Martin James Madison

Re: ARWARN 61 when submitting via Mid-Tier SOLVED

2008-07-16 Thread Dwayne Martin
the fielded.) both when run from Mid-Tier and the WUT. So why are users getting this error, and how can I stop it, other than by giving “Public” read permission to the field? (ARS 7.1 patch 3, Mid-Tier 7.1.00 Build 200708221849, RH Linux serve, Oracle 10.2 db) Dwayne Martin James Madison University

Re: Business Time

2008-07-16 Thread Dwayne Martin
know what happens if somebody tries to calculate Log hours during the time you are editing. We are at ARS 7.1. There are other ways of calculating business time that worked in previous versions. Good luck, Dwayne Martin James Madison University Original message Date: Tue, 15 Jul 2008

Re: Crystal Reports don't display SORRY!

2008-07-16 Thread Dwayne Martin
- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Tuesday, July 15, 2008 12:15 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports don't display Troy, Thank you for your reply. But no, the permissions haven't changed, and I am

Crystal Reports don’t display

2008-07-15 Thread Dwayne Martin
that work and those that don’t are identical except for Report Name and Report Set Name. I am running as Administrator, so there shouldn’t be any permissions issue. I am totally stumped. Any suggestions? (ARS and WUT 7.1 patch 3, CR IX, RH Linux server, Oracle 10.2 db) Dwayne Martin James

Re: Crystal Reports don’t display

2008-07-15 Thread Dwayne Martin
since Friday? Troy --- On Tue, 7/15/08, Dwayne Martin [EMAIL PROTECTED] wrote: From: Dwayne Martin [EMAIL PROTECTED] Subject: Crystal Reports don’t display To: arslist@ARSLIST.ORG Date: Tuesday, July 15, 2008, 7:54 AM Dear List, We have a CallEntry form with four buttons. Each button

Re: Notification philosophy - Use the Group List or a data driven form.

2008-07-10 Thread Dwayne Martin
John, I THINK that if the person is in the list more than once heesh will still only get one email. At least that has been my experience, but you'd better check rather than take my word for it. Dwayne Martin James Madison University Original message Date: Thu, 10 Jul 2008 12:47:22

ARWARN 61 when submitting via Mid-Tier

2008-07-03 Thread Dwayne Martin
are users getting this error, and how can I stop it, other than by giving “Public” read permission to the field? (ARS 7.1 patch 3, Mid-Tier 7.1.00 Build 200708221849, RH Linux serve, Oracle 10.2 db) Dwayne Martin James Madison University

Re: Walking table, reading and setting hi-liting rows SOLVED

2008-07-01 Thread Dwayne Martin
a Change Fields refresh, then set the rows. Thanks again, Frederick, and all others who responded. Dwayne Martin James Madison University From: Grooms, Frederick W [EMAIL PROTECTED] Subject: Re: Walking table, reading and setting hi-liting rows In-Reply-To: A[EMAIL PROTECTED] Content

Including attachments in email template submission?

2008-06-20 Thread Dwayne Martin
call entry? Dwayne Martin James Madison University (ARS 7.1, RH Linux server, Oracle 10.2 db) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are

Re: Walking table, reading and setting hi-liting rows

2008-06-19 Thread Dwayne Martin
to Yes for that row (If Col = Yes clear the col and the Display Only else set both. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Wednesday, June 18, 2008 2:45 PM To: arslist

Re: Walking table, reading and setting hi-liting rows

2008-06-19 Thread Dwayne Martin
Thanks, Carey, I did a search in the Form and Application and Workflow Objects manuals for extra column but didn't find anything. Where can I get more info? Dwayne Original message Date: Thu, 19 Jun 2008 10:03:22 -0400 From: Carey Matthew Black [EMAIL PROTECTED] Subject: Re:

Re: Walking table, reading and setting hi-liting rows

2008-06-19 Thread Dwayne Martin
Excuse me, Carey. I misunderstood what you were saying. You were referring to Frederick’s solution below. That look’s do-able, and I’ll give it a try. Thank you, Carey, and Fred, and all others who responded. Dwayne Date: Thu, 19 Jun 2008 10:03:22 -0400 Reply-To:

Re: Walking table, reading and setting hi-liting rows

2008-06-18 Thread Dwayne Martin
. I am used to telling my customers that “Remedy can do anything!” But it looks like I have hit a dead end this time. Could someone please prove me wrong. Dwayne Martin Original message Date: Mon, 16 Jun 2008 09:28:47 -0500 From: Grooms, Frederick W [EMAIL PROTECTED] Subject: Re

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