Hello everyone,
Just received a request to think about how we can start storing data on users,
data consumers, providers, etc.. in the CMDB. At first glance, I noticed the
BMC_Person class which I could use... Obviously we already store more or less
the same data on CTM:people...But...
We
the DBA's went and moved (with a domain rename) the remote db. All
I had to do was update the local database view and Remedy did not have to
change at all.
Fred
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent: Tuesday, October 27
.
From: Frex Popo frexp...@yahoo.fr
To: arslist@ARSLIST.ORG
Sent: Mon, October 26, 2009 11:16:13 AM
Subject: Re: Re : AIE 7.1 data conversion - RESOLVED
**
Good question :)
All I did was use funtion|substr which did work but should not have worked,
I mean loaded the data but I am still
What I mean by I do not have access to the object at the other end is, I can
only read the data, I can not change it let alone drop and recreate the views.
--- En date de : Mar 27.10.09, Frex Popo frexp...@yahoo.fr a écrit :
De: Frex Popo frexp...@yahoo.fr
Objet: Re: Re : AIE 7.1 data
: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent: Tuesday, October 27, 2009 2:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Re : AIE 7.1 data conversion - RESOLVED
**
What I mean by I do not have access to the object at the other end is, I can
only
Hello everyone,
I have a table on a remote database (SQL Server 2005) whose data we are reading
to a local form in Remedy. One of the columns in the remote table is of type
INTEGER. The target column in the remedy form is of type character. I need to
be able to convert the INTEGER data to
Thanks
--- En date de : Lun 26.10.09, Frex Popo frexp...@yahoo.fr a écrit :
De: Frex Popo frexp...@yahoo.fr
Objet: AIE 7.1 data conversion
À: arslist@ARSLIST.ORG
Date: Lundi 26 Octobre 2009, 14h20
Hello everyone,
I have a table on a remote database (SQL Server 2005) whose data we
...@gmail.com
Objet: Re: Re : AIE 7.1 data conversion - RESOLVED
À: arslist@ARSLIST.ORG
Date: Lundi 26 Octobre 2009, 15h47
What was the solution?
On Oct 26, 9:43 am, Frex Popo frexp...@yahoo.fr wrote:
Thanks
--- En date de : Lun 26.10.09, Frex Popo frexp...@yahoo.fr a écrit :
De: Frex Popo frexp
)
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent: Thursday, October 22, 2009 10:46 AM
To: arslist@ARSLIST.ORG
Subject: Re : Re : AR System Email Messages Form
**
If you decide to delete some or all the data from the client, you will have to
think about locking issues, as it takes time to delete
I had the same problem, but with an asset management form with a couple of
tables ...
I enabled the SQL logging for the client, did a refresh, and then copied the
select statements from the log file to a SQL editor and ran the queries ...
found two of the the select statements taking too long
..
De : Frex Popo frexp...@yahoo.fr
À : arslist@ARSLIST.ORG
Envoyé le : Jeu 22 Octobre 2009, 18 h 33 min 48 s
Objet : Re : AR System Email Messages Form
I had the same problem, but with an asset management form with a couple of
tables ...
I enabled the SQL logging
Dear all,
Looking at upgarding to AIE7.5. I went through the the manuals and it looks as
if an Adapter for integrating with MySql has not been build yet.
Is there any material on how to go about developing own MySql adapter and/or
third party plugins etc..
Any information would be
, 19h59
**
Frex,
I'm afraid not. AIE is a schedule based system and not trigger based. If you
need real time your only best bet would be to create a DB link and work your
way up from there.
Joe
From: Frex Popo frexp...@yahoo.fr
To: arslist@ARSLIST.ORG
Sent: Thursday, September 10
Subject: Re: AIE 7.5
From: Frex Popo frexp...@yahoo.fr
Date: Mon, September 14, 2009 2:14 pm
To: arslist@ARSLIST.ORG
**
Did anyone try to do something similar?
I was thinking may be this can be acheived using WebServices or Transact SQL. I
am sure there are other ways of doing
Dear all,
We are still on ITSM 7.0 and looking to upgrade at some stage. Someone asked me
if version AIE 7.5 somehow can detect (In real time) any change to a specific
attribute on a remote SQL Server table and (In real time of course) update the
locally mapped attribute/class?
: Frex Popo frexp...@yahoo.fr
To: arslist@ARSLIST.ORG
Sent: Tuesday, June 9, 2009 10:31:22 AM
Subject: Re : AW: RESOVLED Re: Long Time Saving Active Link
**
Thanks Conny, like when you say but only for active links :-)
I applied the patch and did some tested with active links but not sure
)
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent: Monday, June 08, 2009 4:14 AM
To: arslist@ARSLIST.ORG
Subject: The values for this entry violate a unique index that has been defined
for this form. : NTE:SYS-Group NT Control entry
**
Dear all,
ARS. 7.1 patch 4 / OS. NT2003 SRV
Forgot to enable the server group logging :-( so will have to do this when I
plan another test. Does this log show any errors in your case?
--- En date de : Mar 9.6.09, Frex Popo frexp...@yahoo.fr a écrit :
De: Frex Popo frexp...@yahoo.fr
Objet: Re: The values for this entry violate a unique
Thanks Conny, like when you say but only for active links :-)
I applied the patch and did some tested with active links but not sure if I
have noticed too much difference, but perhaps I have a server running on a
VMWARE and things will be slow anyway :)
--- En date de : Mar 9.6.09, Conny
Dear all,
ARS. 7.1 patch 4 / OS. NT2003 SRV Edition / DB. MS SQL SRV 2005
It states in the performance and optimisation manual, only one node in a server
group should be used as the server for admin changes (i.e forms, workflow
etc..) but both should be accessed when making other changes (i.e
remedyr...@gmail.com
Objet: Re: Re : Non clustered indices (ITSM 7.3)
À: arslist@ARSLIST.ORG
Date: Jeudi 4 Juin 2009, 20h49
Frex, that limit is there for a reason. Once you exceed about 8 indices,
performance increasingly suffers, especially on submits.
Rick
From: Frex Popo
Date: Thu, 4 Jun
, and it may be more efficient for the DB as well.
Lyle
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent: Thursday, June 04, 2009 12:39 PM
To: arslist@ARSLIST.ORG
Subject: Re : Non clustered indices (ITSM 7.3)
**
Reason I am asking
Hello everyone,
Found a number of join forms using a particular column in the join criteria.
This column did not look it was indexed on the base form (i.e. HPD:Help Desk),
so thought let's create one. When I tried to do so I got a SQL error:
No se pudo crear índice no agrupado
is better than not
having it at all :)
--- En date de : Jeu 4.6.09, Frex Popo frexp...@yahoo.fr a écrit :
De: Frex Popo frexp...@yahoo.fr
Objet: Non clustered indices (ITSM 7.3)
À: arslist@ARSLIST.ORG
Date: Jeudi 4 Juin 2009, 12h26
Hello everyone,
Found a number of join forms using
Dear all,
I am looking at an issue with some join forms. I found a couple using fields -
in the join criteria - that are not indexed. However since we have over a 100
join forms and would like to check them all, I would like to know if anyone -
without reinventing the wheel - has a sql query
Had to change all the dates from Spanish to US format.
Thanks for all your thoughts.
--- En date de : Mar 26.5.09, Frex Popo frexp...@yahoo.fr a écrit :
De: Frex Popo frexp...@yahoo.fr
Objet: Re : Fw : Log Analyser for ARS 7.1
À: arslist@ARSLIST.ORG
Date: Mardi 26 Mai 2009, 13h04
Hello
: Unexpected SQL command
283 /* WARNING: Unexpected SQL command
--- En date de : Lun 25.5.09, Frex Popo frexp...@yahoo.fr a écrit :
De: Frex Popo frexp...@yahoo.fr
Objet: Fw : Log Analyser for ARS 7.1
À: arslist@ARSLIST.ORG
Date: Lundi 25 Mai 2009
:#54;}
Can you please share the same?
Thanks
Ashwin
On Mon, 25 May 2009 11:15 +, Frex Popo frexp...@yahoo.fr wrote:
**
somone kindly sent me the link :)
Thanks
--- En date de : Lun 25.5.09, Frex Popo frexp...@yahoo.fr a écrit :
De: Frex Popo frexp...@yahoo.fr
Objet: Log
==
tel +44 1494 468980
mobile +44 7710 377761
email david.sand...@westoverconsulting.co.uk
web http://www.westoverconsulting.co.uk
From: Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG ] On Behalf Of Frex Popo
Sent: Tuesday, May 26, 2009 12:04 PM
I checked for MSG and ORA as well just in case.
--- En date de : Mar 26.5.09, Frex Popo frexp...@yahoo.fr a écrit :
De: Frex Popo frexp...@yahoo.fr
Objet: Re: Fw : Log Analyser for ARS 7.1
À: arslist@ARSLIST.ORG
Date: Mardi 26 Mai 2009, 14h25
Hello Dave,
I checked the file and all I
Dear all,
I have some performance issues with our Remedy server (ARS 7.1) and as a
starting point I have enabled the SQL/API logs. I need to analyse these, but
doing it manually is quite time consuming. so... does anyone have a link to the
arwklga.exe utility for download. I checked the Dev
somone kindly sent me the link :)
Thanks
--- En date de : Lun 25.5.09, Frex Popo frexp...@yahoo.fr a écrit :
De: Frex Popo frexp...@yahoo.fr
Objet: Log Analyser for ARS 7.1
À: arslist@ARSLIST.ORG
Date: Lundi 25 Mai 2009, 11h46
Dear all,
I have some performance issues with our Remedy
This should build a qualification string of: '100161'=TCK3721
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent: Tuesday, May 12, 2009 9:58 AM
To: arslist@ARSLIST.ORG
Subject: Re: Bringing back
Hello,
ARS: 7.1 patch 4
The following URL opens the Help Desk form in the Browser in search mode but
does not return any entry. It comes back with the error: entry not found, am I
missing something?
@ARSLIST.ORG
Date: Mardi 12 Mai 2009, 15h39
**
Well...according to the admin tool help, the only valid options for mode are
'Submit' or 'Search'...so that's one thing I would try
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent: Tuesday
] On Behalf Of Frex Popo
Sent: Tuesday, May 12, 2009 2:10 AM
To: arslist@ARSLIST.ORG
Subject: Bringing back an entry from the helpdesk form using a URL
**
Hello,
ARS: 7.1 patch 4
The following URL opens the Help Desk form in the Browser in search mode
but
does not return any entry. It comes
Of Frex Popo
Sent: Tuesday, May 12, 2009 8:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: Bringing back an entry from the helpdesk form using a URL
**
I kid you not I tried search as well but no luck ... will try it again just for
the sake of it :)
--- En date de : Mar 12.5.09, LJ Longwing
One way to do this, is to get yourself a DSO licence. One other way could be
the use of the Remedy API.
Here is an extract from the DSO manual. You should be able to find a copy of
the manual in your Software disk which was shipped to you. You can also
download a copy from
I am told you can also achieve this through the use of OLE or DDE.
Using a third-party application and DDE to launch BMC Remedy User and execute a
macro. See Using AR System with DDE, third-party applications, and macros on
page 252 For more information about DDE, see the Microsoft Windows
this helps,
Regards,
Mike.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent: 20 February 2009 10:07
To: arslist@ARSLIST.ORG
Subject: Masking the email address sent from Remedy
**
Dear all,
I have been asked, if posible, to mask
Dear all,
I have been asked, if posible, to mask the email address sent in the remedy
notifications.
If you have say myarl...@remedy.world sent in your notifications, to change to
something else when it reaches the users inbox. I know this does not make
sense, since the exhange server needs
outlines,
caching lookup tables, etc, etc.
-Guillaume
From: Action Request System discussion list(ARSList) on behalf of Frex Popo
Sent: Wed 02/11/09 2:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: NEXT-BLOCK-ID-SIZE
**
Thanks Guillaume, will bear this point in mind for future customization
Dear all,
I have and ITSM7.0/ARS7.1 instalation, I have set the NEXT-BLOCK-ID-SIZE to 10.
I would like to know how do you decide the size, is it based on the number of
server threads, the number of DB processes, number of users etc etc? I am aware
that if you restart the server you loose the
too
-Guillaume
From: Action Request System discussion list(ARSList) on behalf of Frex Popo
Sent: Tue 02/10/09 10:41 AM
To: arslist@ARSLIST.ORG
Subject: NEXT-BLOCK-ID-SIZE
**
Dear all,
I have and ITSM7.0/ARS7.1 instalation, I have set the NEXT-BLOCK-ID-SIZE
Found other customised flters attached to the CTM:People which are also
touching the attachment field I was attempting to set which I disabled ..
I created a form with IDs for the requests I want changing and a single filter
wich does a push to the CTM:People form and another with a set field
Dear all,
ARSERVER 7.1.00 Patch 004
OS: WINDOWS SERVER 2003
DB was SQL Server 2005
Client 7.1.0 Patch004
I hope this is not another bug as I already came across two this week which I
reported to BMC.
I have a filter set a field, which adds an attachment to an attachment pool in
the
: Mercredi 4 Février 2009, 16h26
**
Silly question...is field 103962 an attachment field on that form?
According to the docs, the field must be an attachment field, not a pool
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent
http://www.linkedin.com/in/scottillari
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent: Wednesday, February 04, 2009 10:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARERR [310] Value has wrong data type for the field
)
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent: Wednesday, February 04, 2009 8:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARERR [310] Value has wrong data type for the field
**
Not a silly question :) the field is in fact an attachment field and not the
attachment pool.
--- En date de : Mer
try and open the form in DIALOG mode I get an no
valid argument encountered but if I remove the attachment field from the view I
get no error.
Other modes for opening the form seem to work fine :-)
Thanks and have a nice day
frex
--- En date de : Jeu 29.1.09, Frex Popo frexp...@yahoo.fr a écrit
Hello all,
ARSERVER 7.1.00 Patch 004
OS: WINDOWS SERVER 2003
DB: ORACLE 9.1
I have created an attachment pool on a main form and went to create another two
views and add the attachment pool with few attachment fields to the views.
If I open the main view and add more than one attachment
Hi everyone,
ARS: 7.0.1 Patch04
OS: Windows 2003 server
Here is the command in the filter if action:
PERFORM-ACTION-ADD-ATTACHMENT 103962 C:\FOTOS\$file_name$.jpg
Here an extract from the filter log:
Checking CTM_Images_Load_Image
FLTR TID: 000604 RPC ID: 188890 Queue: Fast
Thanks.
I saw some old email with people having the same issue with set field as well
and didnt bother trying it :-)
will try and let you know.
Many thanks for all your help
--- En date de : Mer 14.1.09, Conny Martin conny.mar...@t-systems.com a
écrit :
De: Conny Martin
.
--- En date de : Dim 11.1.09, Frex Popo frexp...@yahoo.fr a écrit :
De: Frex Popo frexp...@yahoo.fr
Objet: Re: Table Loop and Active Link Guides
À: arslist@ARSLIST.ORG
Date: Dimanche 11 Janvier 2009, 19h10
thanks joe for your help but you lost me there :)
I am trying something different
, or maybe I am missing something here.
Let me know
thanks
shafqat
--- On Sat, 1/10/09, Frex Popo frexp...@yahoo.fr wrote:
From: Frex Popo frexp...@yahoo.fr
Subject: Re : Table Loop and Active Link Guides
To: arslist@ARSLIST.ORG
Date: Saturday, January 10, 2009, 1:18 PM
**
anyone has some
(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent: Saturday, January 10, 2009 5:19 AM
To: arslist@ARSLIST.ORG
Subject: Re : Table Loop and Active Link Guides
**
anyone has some thoughts on how to acheive this any help will be very much
appreciated.
--- En date de : Ven
can only be
submitted to and not modified and having that table deliver the notifications
of that attachment to whoever you want to notify.
Joe
From: Frex Popo frexp...@yahoo.fr
To: arslist@ARSLIST.ORG
Sent: Sunday, January 11, 2009 9:52:29 AM
Subject: Re: Table Loop and Active Link Guides
anyone has some thoughts on how to acheive this any help will be very much
appreciated.
--- En date de : Ven 9.1.09, Frex Popo frexp...@yahoo.fr a écrit :
De: Frex Popo frexp...@yahoo.fr
Objet: Table Loop and Active Link Guides
À: arslist@ARSLIST.ORG
Date: Vendredi 9 Janvier 2009, 15h50
Dear all,
I hope someone who tried this in the past or something similar can point me in
the right direction. This is all workflow.
In an incident form I have two tables, one for child incidents and one for
tasks of these child incidents.
I need to send a notification (email) to each group
.
On Thu, Dec 18, 2008 at 7:49 AM, Frex Popo frexp...@yahoo.fr wrote:
**
Hello everyone,
I have a number of child Incidents linked to a parent Incident. Each child
Incident has a number of tasks.
What I need is, when a user presses a button on the Incident form, a
notification
Hello everyone,
I have a number of child Incidents linked to a parent Incident. Each child
Incident has a number of tasks.
What I need is, when a user presses a button on the Incident form, a
notification is sent to the user whom THE PARENT INCIDENT has been assigned to,
(or the group in
Thanks Matt, I will try it.
--- En date de : Lun 15.12.08, Matt Worsdell m...@worsy.co.uk a écrit :
De: Matt Worsdell m...@worsy.co.uk
Objet: Re: Crystal Report - Remedy ARS 7.0.1 - Crystal Report 10
À: arslist@ARSLIST.ORG
Date: Lundi 15 Décembre 2008, 11h51
Frex
Crystal supports this, add a
Hello everyone,
Is there a way run a crystal report from within another crystal report using a
link?
Just as an example I have a report which shows me all customer orders and I
want to click on an order and display another crystal reoprt with all the lines
for that order.
I guess the dll
Dear all,
We are having few issues sending alerts over the VPN. I had a chat with someone
in the Network team and was asked to send some
document (preferably with some diagram) explaining how the communication
between server - alert is done at the TCP/UDP level in order to help them
Of Frex Popo
Sent: Thursday, November 27, 2008 8:10 AM
To: arslist@ARSLIST.ORG
Subject: RUNMACRO
**
Hello all,
ARS: 7.1 patch04
I am using the runmacro to dump some data from a form. All done in a batch
script which I run from the command line.
The following command does more or less what I want
server.
HTH
Robert
On Sat, Nov 29, 2008 at 6:09 PM, Frex Popo [EMAIL PROTECTED] wrote:
**
Hello everyone,
Is there a way to find out who is currently connected using a preference
server? I briefly checked the table names in the database but did not find any.
I enabled the user
Hello everyone,
Is there a way to find out who is currently connected using a preference
server? I briefly checked the table names in the database but did not find any.
I enabled the user log and connected using the preference server, the log does
not show such information, none in
The truth is, I did not have too much time to fix it and the matter was
slightly urgent. So all I did was, after I dump the data to a temp file, I run
it through a FOR /F loop which in one line filters the columns I need and then
writes them to the final nice looking csv file. :)
When I have
Hello everyone,
Is there a way I can find out who is currently logged on using a preference
server?! I briefly scanned the table names in the database but did not see any.
I enabled the user log and logged in using the preference server, the log does
not show such information, none in the
Hello all,
ARS: 7.1 patch04
I am using the runmacro to dump some data from a form. All done in a batch
script which I run from the command line.
The following command does more or less what I want.
%ARDIR%\runmacro.exe -x %ARSVR% -U %ARUSER% -P %ARPASS% -a %ARPORT% -o
Hi everyone,
ARS 7.1
OS Server: MS 2003
OS Client: XP
Does anyone have the white paper for configuring Alerts in a LBE (load
balancing environment) and a non LBE.
I did look at how to configure Alerts in a LBE in the PDF manual and resolved
an issue with users not receiving Alerts.
the followings as well?
Map-IP-Address: remote_server_IP local_server_IP
Alert-Ignore-Actual-Client-IP: T
Many thanks
frex
--- En date de : Jeu 20.11.08, Frex Popo [EMAIL PROTECTED] a écrit :
De: Frex Popo [EMAIL PROTECTED]
Objet: Remedy Alert
À: arslist@ARSLIST.ORG
Date: Jeudi 20 Novembre
WorthingtonSr.
Technical AnalystKohl's Department StoresN56 W17000 Ridgewood DriveMenomonee Falls, WI 53051262.703.5911 (phone)[EMAIL PROTECTED]www.Kohls.com
Frex Popo [EMAIL PROTECTED] Sent by: "Action Request System discussion list(ARSList)" arslist@ARSLIST.ORG
11/13/2008 01:30 PM
Hi everyone,
I have two ARS servers running as part of a server group in a load balancing
environment.
I have added the Map-IP-Address flag/entry to the two servers to map the
virtual IP adress of the LB to the physical server addresses in order to
resolve an alert issue.
The question is,
Auftrag von Frex Popo
Gesendet: Donnerstag, 13. November 2008 14:40
An: arslist@ARSLIST.ORG
Betreff: Restart production servers
**
Hi everyone,
I have two ARS servers running as part of a server group in a load balancing
environment.
I have added the Map-IP-Address flag/entry to the two
. If there are errors (cannot bind
) then you need to restart the servers.
Kind Regards Conny
Von: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
Im Auftrag von Frex Popo
Gesendet: Donnerstag, 13. November 2008 14:40
An: arslist@ARSLIST.ORG
Betreff: Restart production servers
Hello again,
ARS 7.1
AM/IM 7.0.3
OS: MS 2003 Enterprise
DB: Oracle 10
At short notice I have been asked to help some fellow worker having problems
with Change Management 7.0.3.
The truth is, I have not worked with previous versions let alone 7.0 but this
may not have
11, 2008 at 8:56 AM, Frex Popo [EMAIL PROTECTED] wrote:
**
Dear all,
I have an ARS6.3 installed on WIN2000 OS with an Oracle9 DB. The Mid-Tier
is
also installed on the same machine as the Remedy server.
I am attempting to send some data to the remedy server using a Web Service
Hello Anuj,
Visible where? In the support console table for example??
Have you changed the cualification under table property in this table?
Is the table showing only chunks of all the tickets created?
Have you changed any of the active links attached to that table?
Regards
frex
--- En date
, Frex Popo lt;[EMAIL PROTECTED]gt; wrote:
gt; **
gt;
gt; Dear all,
gt;
gt;
gt;
gt; I have an ARS6.3 installed on WIN2000 OS with an Oracle9 DB. The Mid-Tier
is
gt; also installed on the same machine as the Remedy server.
gt;
gt;
gt;
gt; I am attempting to send some data to the remedy server using a Web
Dear all,
nbsp;
I have an ARS6.3 installed on WIN2000 OS with an Oracle9 DB. The Mid-Tier is
also installed on the same machine as the Remedy server.
nbsp;
I am attempting to send some data to the remedy server using a Web Service and
getting the following error:
nbsp;
\work\logs but you can see exactly where the logs are from the
Mid-Tier configuration web page.
nbsp;
Fred
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Frex Popo
Sent: Wednesday, June 11, 2008 7:56 AM
To: arslist@ARSLIST.ORG
Subject: NULL pointer error
Hello everyone,
Sure someone has come across this before and found some quick and effecient
way of doing it.
Need to replace the company logo on the banner on a large number of forms.
Found a utility on support web which either removes/replaces the image in the
banner but bails
We need to develop a Java plugin for Remedy 6.3 ... I need to take a look
at how this works but only found a document on Java API for 7.1!!
Does anyone have a 6.3 guide?
Many thanks
frexpopo
-
Ne gardez plus qu'une seule adresse
Many thanks Axton
Axton [EMAIL PROTECTED] a écrit : **
http://arswiki.org/dist/ars/docs/ARS/6.3/
Axton Grams
On Feb 18, 2008 8:21 AM, Frex Popo [EMAIL PROTECTED] wrote:
** We need to develop a Java plugin for Remedy 6.3 ... I need to take a
look at how this works but only
If nothing works and need more information on why you are receiving the Sig 11
you could try debugging using the tusc .. or is it the truss commnand in
Solaris?!?
Something like turss -f -a -d -e -r all -w all -o foo.err arsystem start
(check the man page)
This should write plenty
Hello all,
Do you see any problems having a Remedy Server using French local running on
English OS?
Also any problem with a Unicode database (configuered for french language)
running on an English OS?
Many thanks
frexpopo
-
Ne gardez
Hello everyone,
If you have to choose between IIS and Apache which one would you opt for? I
mean in term of ease of administration, performance, security .. we are
planning to install this in a clustered environment with load balancing
software and would like to know if you had issues if
.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Wesley Schwengle
Sent: Thursday, February 07, 2008 7:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: Apache vs IIS
On 07.02.08 10:48 Frex Popo wrote:
If you have to choose between IIS
Sorry Wesley ... just had lunch.. .and somehow started reading my email
downward and missed this one :)
Thanks for the comments.
Wesley Schwengle [EMAIL PROTECTED] a écrit :
On 07.02.08 10:48 Frex Popo wrote:
If you have to choose between IIS and Apache which one would you opt for? I
..point taken ... I guess you should start publishing your work in a computer
journal :-)
This surely will come handy in the next few weeks in my which one to go for
debate with the big boss.
Many thanks dude.
William H. Will Du Chene [EMAIL PROTECTED] a écrit :
If I had my
, 2008 4:13 AM, Frex Popo wrote:
**
Hello all,
Do you see any problems having a Remedy Server using French local running on
English OS?
Also any problem with a Unicode database (configuered for french language)
running on an English OS?
Many thanks
frexpopo
Thanks Axton.
Axton [EMAIL PROTECTED] a écrit : It's easy to configure properly, you just
need to know what to set.
You have a good pool of resources on the list. I can provide any
details you need.
Axton Grams
On Feb 7, 2008 11:36 AM, Frex Popo wrote:
**
I have seen a couple of KB# which
Did something similar in the past but can't recall exactly the steps.
I think you have to create a field with an ID 1005 which represents the
advanced search bar (double check the developer's basic guide), the field will
automatically be hidden... so all you do is create your button and set
I would say start by checking if the arplugin executable in the armonitor file
has not been hashed out. Then have a quick check to see if the ar.cfg/ar.conf
file has all the Java classes (a list of these should be in the manual) as well
as the webservice.dll plugin.
As already mentioned set
Hello all,
I had a query on WebServices earlier but I thought I will reword my question
and resend it again.
Have you seen/had this error before while using a WebService filter to send
data to a remote WebService. The filter fires on Submit, so I get the error
when I modify one of the
Hi again,
Following on my previous post on ARERR [9130] (401)Unauthorized
The AdvancedGuide-630 Page-433 states that
==
If the authentication header is not specified, the user name is picked up from
the Remedy
-
From: Action Request System discussion list(ARSList) on behalf of Frex Popo
Sent: Wed 1/23/2008 11:49 AM
To: arslist@ARSLIST.ORG
Subject: ARERR [9130] An exception occurred from the WebService class :
(401)Unauthorized
** Hi again,
Following on my previous post on ARERR [9130
Hello everyone,
We have a SAP XI which has a published web service which I am trying to
connect to.
I managed to create a simple form and filter and load the WDSL file which
someone kindly sent me.
The filter fires on a modify and I get an error ARERR [9130] An exception
occurred from
Hello everyone,
Installed ARS7.1
Manager to install/configure/test all clients apart from the email engine.
The email engine uses POP3 for incoming and SMTP for outgoing email message.
We have the same set up as in another machine with a previous version which
works just
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