Re: History of AR System

2009-06-30 Thread Howard Richter
parties. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: Display URL as hyperlink in Mid-Tier just as in Windows client

2009-06-29 Thread Howard Richter
the Answers Are_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access

Re: New 7.5 Flight Deck

2009-06-29 Thread Howard Richter
) and each time the VM is s slow that its not useable. I am in the process of building up a 2003 server for the next test, since the idea is to do demos at customer sites this might not be such a good way of doing it. Just seeing if its me or the VM. Thanks to all, Howard -- Howard

Re: New 7.5 Flight Deck

2009-06-29 Thread Howard Richter
it. Just seeing if its me or the VM. Thanks to all, Howard -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: BMC Remedy Projects

2009-06-29 Thread Howard Richter
, SmartPro Consulting _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4

Re: History of AR System

2009-06-29 Thread Howard Richter
the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: History of AR System

2009-06-26 Thread Howard Richter
...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: Attention BMC/Remedy Partners and Resellers :: Remedy-Themed Internet Domains for Sale or Lease

2009-06-24 Thread Howard Richter
the Answers Are_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE

Re: Attention BMC/Remedy Partners and Resellers :: Remedy-Themed Internet Domains for Sale or Lease

2009-06-23 Thread Howard Richter
Are_ -- Stephen Remedy Skilled Professional _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com

OT: Fwd: Clear to Cease Operations

2009-06-23 Thread Howard Richter
: Clear] http://www.flyclear.com/ *Clear to Cease Operations* Dear Howard Richter, [image: The Clear Card]At 11:00 p.m. PST today, Clear will cease operations. Clear's parent company, Verified Identity Pass, Inc. has been unable to negotiate an agreement with its senior creditor to continue

Re: OT: Fwd: Clear to Cease Operations

2009-06-23 Thread Howard Richter
$150/yr, and I guess lots of other people felt the same. Wonder what TSA will put in place as a substitute? Rick -- *From*: Howard Richter *Date*: Tue, 23 Jun 2009 13:31:24 -0400 *To*: arslist@ARSLIST.ORG *Subject*: OT: Fwd: Clear to Cease Operations ** All

Re: Integration - Turn Around Time

2009-06-18 Thread Howard Richter
the sender. Thank you. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: BMC support page-Issue management question(Technical)

2009-06-16 Thread Howard Richter
at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com

Re: Any remedy job openings??

2009-06-16 Thread Howard Richter
ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http

Re: CAI:EventParams

2009-06-11 Thread Howard Richter
___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are -- Howard Richter Red Hat Certified

Re: Looking for best way to upgrade from 7.0.1 to 7.1.0

2009-06-09 Thread Howard Richter
ARSlist: Where the Answers Are_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: SLM Color Not Turning Yellow

2009-06-03 Thread Howard Richter
. Has anyone experienced this before? Please let me know. Thanks Rob Cvetkovski _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn

Re: BMC KB site - now 100% less useful than before!

2009-06-03 Thread Howard Richter
...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: ARS 7.5 Install Issue

2009-05-26 Thread Howard Richter
before it would take. Rafael -- *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Howard Richter *Sent:* Friday, May 22, 2009 9:33 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: ARS 7.5 Install Issue ** Rafael, Any

Re: ARS 7.5 Install Issue

2009-05-22 Thread Howard Richter
is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Howard Richter Red Hat Certified

Re: general advice on how to sell the work - this is not a Friday humour

2009-05-15 Thread Howard Richter
...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Chaninging the URL in teh Analytics caned repoorts

2009-05-13 Thread Howard Richter
of the Analytics docs and am lost on how to change the reference to the BMC server to the in house one. Any ideas? -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: OT: RE: Chaninging the URL in teh Analytics caned repoorts

2009-05-13 Thread Howard Richter
System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Howard Richter *Sent:* Wednesday, May 13, 2009 3:06 PM *To:* arslist@ARSLIST.ORG *Subject:* Chaninging the URL in teh Analytics caned repoorts ** All, I hope this note finds everyone well. I have an issue

Re: Chaninging the URL in teh Analytics caned repoorts

2009-05-13 Thread Howard Richter
. * Tony Worthington* Sr. Technical Analyst Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee Falls, WI 53051 262.703.7763 (phone) *tony.worthing...@kohls.com* tony.worthing...@kohls.com *www.kohls.com* http://www.kohls.com/ From: Howard Richter hbr4...@gmail.com

Re: Chaninging the URL in teh Analytics caned repoorts

2009-05-13 Thread Howard Richter
. Could I have been more vague? Don’t know if that will help much… Lyle *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Howard Richter *Sent:* Wednesday, May 13, 2009 2:53 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Chaninging the URL

Re: What is the best platform to run Remedy 7.5 in?

2009-05-13 Thread Howard Richter
Solaris, with Linux as number 2. Remedy 7.5 is 64 bit for them and 32 for windows and who wants to run windows anyways. Howard Richter On Wed, May 13, 2009 at 9:43 PM, Kaye Bernales kristine.berna...@macquarie.com wrote: ** Hi, When downloading from the BMC site, a list of platforms

Re: Etiquette Question: Is Fat Client offensive?

2009-04-17 Thread Howard Richter
Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail

Re: HUMOR: Etiquette Question: Is PHAT offensive?

2009-04-17 Thread Howard Richter
If you get charged for two pairs, then it does. On Fri, Apr 17, 2009 at 11:21 AM, Gidd g...@buoyantsolutions.net wrote: ** Does the WUT make my pants look PHAT ? Gidd _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Howard Richter Red Hat Certified

Re: OT: Friday Humor: Etiquette Question: Is Fat Client offensive?

2009-04-17 Thread Howard Richter
_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile

Re: Failed to create internal mapping from wsdl. (ARERR 7012)

2009-04-02 Thread Howard Richter
7012) ** Howard, Do you by any chance have a prerelease version of 7.1.00 patch 007 admin tool? I get this same message with it that you get. The 7.01 and 7.5 admin tools work fine on the same wsdl. Dennis Ruble Rockwell Collins *Howard Richter hbr4...@gmail.com* Sent by: Action

Failed to create internal mapping from wsdl. (ARERR 7012)

2009-04-01 Thread Howard Richter
) at com.bmc.arsys.ws.util.WsdlAdminInterface.parseWsdl(WsdlAdminInterface.java:398) at com.bmc.arsys.ws.util.WsdlAdminInterface.parseWSDLIntoMappingString(WsdlAdminInterface.java:198) Any ideas? Howard -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4

Re: Failed to create internal mapping from wsdl. (ARERR 7012)

2009-04-01 Thread Howard Richter
site. Since our network is not on the Internet, we could not load a default wsdl without removing/adapting the URIs that were referencing external definitions. I'm not sure if this is the same issue, but let me take a look. Chuck On Wed, Apr 1, 2009 at 3:59 PM, Howard Richter hbr4

Re: Repost of a question. What do I need to do to push data from anew field on the RQC:ServiceRequestWizard to the Incident or Change form

2009-02-25 Thread Howard Richter
template form, and may be in SyS form field selection. Have to create fields in Service Request form. Regards, Rohini Prasher From: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] On Behalf Of Howard Richter Sent: Wednesday

Re: Remedy Developer, Colorado Springs

2009-02-24 Thread Howard Richter
-- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access ARSlist Archives

Repost of a question. What do I need to do to push data from a new field on the RQC:ServiceRequestWizard to the Incident or Change form

2009-02-24 Thread Howard Richter
to “SRM:QuestionTemplate” a. Filter “SRM:AOI:CreateEvent_CreatelAppRequest_CreateSRFieldAttrib_TableLoop_20” uses the records in “SRM:QuestionTemplate” to push the data to “CAI:EventParams” 5. Add fields to “HPD:InterfaceIncident_Create” 6. Add fields to “HPD:Help Desk” -- Howard Richter

Re: Need for Systems Adminsitrators with TS/SCI Full Scope Polygraph Clearances (Maryland)

2009-02-23 Thread Howard Richter
Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: BMC's Desktop Capture product

2009-02-20 Thread Howard Richter
The golden rule is to test everything in the light of reason and experience, no matter from where it comes. Mohandas K. Gandhi __Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ __Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ -- Howard

Re: BMC's Desktop Capture product

2009-02-20 Thread Howard Richter
experience pretty well. Thanks, Anne Brock Principal SC BMC Software *** note my opinions are not necessarily those of BMC Software *** From: Action Request System discussion list(ARSList) on behalf of Howard Richter Sent: Fri 2/20/2009 12:17 PM To: arslist

Adding a new field to the RQC:ServiceRequestWizard and having it show up in the Incidnet or Change forms.

2009-02-19 Thread Howard Richter
with the Overview console and CAI, but this has me going nuts (which is not a far drive). Any ideas or pointers would be great. (and Matt I know I gave you a great opening line about me being somewhat crazy) -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation

Re: Adding a new field to the RQC:ServiceRequestWizard and having it show up in the Incidnet or Change forms.

2009-02-19 Thread Howard Richter
forms? Or does the data escape right off the bat? Cheers! Eli -- *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Howard Richter *Sent:* Thursday, February 19, 2009 11:27 AM *To:* arslist@ARSLIST.ORG

Re: Books for Remedy version 6 ,7 and CMDB

2009-02-18 Thread Howard Richter
Consultant, StrataCom Inc. wrentf...@stratacominc.com 715-410-8056 C 715-592-5185 O From: Action Request System discussion list(ARSList) __Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat Certified

Re: Books for Remedy version 6 ,7 and CMDB

2009-02-18 Thread Howard Richter
/default.htm#Mail. If you cannot access hyperlink, please e-mail sender. __Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ __Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL

Re: Books for Remedy version 6 ,7 and CMDB

2009-02-18 Thread Howard Richter
System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Howard Richter *Sent:* Wednesday, February 18, 2009 1:41 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Books for Remedy version 6 ,7 and CMDB ** The real question is how many people would buy the book? hbr On Wed

Re: How to save huge qual string in Table / Tree Property? RESOLVED

2009-02-13 Thread Howard Richter
___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are __Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat Certified

Re: ITSM Support Group Roles Help

2009-02-11 Thread Howard Richter
ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: Remedy / Maximo integration....how !

2009-01-21 Thread Howard Richter
of functionality to investigate. All network connectivity will obviously be in place beforehandwell.thats what i'm being told :o) Thanks in advance for any input. rgds, Sean __Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat Certified

Re: Remedy / Maximo integration....how !

2009-01-21 Thread Howard Richter
, Howard Richter hbr4...@gmail.com* wrote: From: Howard Richter hbr4...@gmail.com Subject: Re: Remedy / Maximo integrationhow ! To: arslist@ARSLIST.ORG Date: Wednesday, January 21, 2009, 5:43 PM ** How fast do they need to be moved? Maybe aie could be used? Howard On Wed, Jan 21, 2009

Re: SLA missing due dates

2009-01-21 Thread Howard Richter
.The SVTDueDate is not being calculated for my Due Date. Thanks Tim __Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http

Re: Other shoe just fell, no UserWorld 2009, so on with the ARSlist Awards

2009-01-06 Thread Howard Richter
discussion list(ARSList) __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat

OT: May we all find happiness in the upcoming year

2008-12-24 Thread Howard Richter
to this day. -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: JOBAIDS?

2008-12-19 Thread Howard Richter
the Answers Are -- Warren R. Baltimore II Remedy Developer 410-533-5367 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile

Re: 6.3 archive forms

2008-12-19 Thread Howard Richter
...@stratacominc.com 701-306-6157 C 952-432-0227 O __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http

Re: Archiving SLM:Measurement

2008-12-19 Thread Howard Richter
Principal Consultant, StrataCom Inc. wrentf...@stratacominc.com 701-306-6157 C 952-432-0227 O __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4

Re: Broken RKM after Mid Tier patch

2008-12-09 Thread Howard Richter
-- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access ARSlist Archives

Re: Group and User join

2008-12-05 Thread Howard Richter
-- Warren R. Baltimore II Remedy Developer 410-533-5367 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http

Re: ITSM 7 Patch 009

2008-12-04 Thread Howard Richter
Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL

Re: problems with ARS 6.01 using sybase

2008-11-21 Thread Howard Richter
Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access ARSlist Archives

Re: Using a vendor form to find the form name when you just have the tablename (ID)

2008-11-18 Thread Howard Richter
System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Howard Richter *Sent:* Monday, November 17, 2008 1:00 PM *To:* arslist@ARSLIST.ORG *Subject:* Using a vendor form to find the form name when you just have the tablename (ID) ** Good afternoon all, I might

Using a vendor form to find the form name when you just have the tablename (ID)

2008-11-17 Thread Howard Richter
? or if I am just crazy then just be kind. Thanks -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Command line program to list all workflow elements

2008-11-13 Thread Howard Richter
-- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access ARSlist

Re: OT: gok is a 'troll', do not reply

2008-11-12 Thread Howard Richter
I second that Sent from Howard Richter's iPhone On Nov 12, 2008, at 9:24 AM, Mark [EMAIL PROTECTED] wrote: Gok is just looking for some conflict. Do not feed the animals. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of

Re: What's a bug anyway? (Kind of a rant...)

2008-10-15 Thread Howard Richter
Bill, It needs to be reported, even if it just to let the customer know you are doing the best you can. If BMC gets enough reports (i.e. Bugs) on the same issue maybe they will look into a fix for some future release (like 9 or 10). Howard Richter On Wed, Oct 15, 2008 at 4:10 PM, William

Re: What's going on with TuringSMI?

2008-10-06 Thread Howard Richter
__Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: What's going on with TuringSMI?

2008-10-01 Thread Howard Richter
-- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access ARSlist Archives

Any One ever seen The Form is missing application licensing information ARERR 9861?

2008-10-01 Thread Howard Richter
the Incident Management Console or the Incident form itself I get the ARERR 9861 error. Both systems are licenses, any ideas? -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com

Re: Any One ever seen The Form is missing application licensing information ARERR 9861?

2008-10-01 Thread Howard Richter
Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Howard Richter *Sent:* Wednesday, October 01, 2008 12:19 PM *To:* arslist@ARSLIST.ORG

Re: What's going on with TuringSMI?

2008-10-01 Thread Howard Richter
and they are my support vendor doing an excellent job. Susan On Wed, Oct 1, 2008 at 11:43 AM, Howard Richter [EMAIL PROTECTED] wrote: ** Susan, I think I know where you are going. Lets not go down the rumor path, peoples jobs could be effected. HBR On Wed, Oct 1, 2008 at 12:31 PM, Susan

Re: Any One ever seen The Form is missing application licensing information ARERR 9861?

2008-10-01 Thread Howard Richter
discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Howard Richter *Sent:* Wednesday, October 01, 2008 12:32 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Any One ever seen The Form is missing application licensing information ARERR 9861? ** Christopher, Thanks

Re: Incoming Email problem

2008-10-01 Thread Howard Richter
Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access ARSlist

Re: Incoming Email problem

2008-10-01 Thread Howard Richter
: Where the Answers Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE

Packing list question

2008-09-26 Thread Howard Richter
-- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access ARSlist

Re: Packing list question

2008-09-26 Thread Howard Richter
Of *Howard Richter *Sent:* Friday, September 26, 2008 8:08 AM *To:* arslist@ARSLIST.ORG *Subject:* Packing list question ** Good morning all, For some reason I am having a brain freeze and cannot remember how to use a packing list to export a group of changes form one system to another

Remedy mid-tier precache XML code

2008-09-23 Thread Howard Richter
/user-name localeen_US/locale prefetch-server server-nameitsm7rtm/server-name prefetch-form form-nameHome Page/form-name As always thanks, hbr -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED

Re: Remedy mid-tier precache XML code

2008-09-23 Thread Howard Richter
the password in the xml file? If so the answer to that is you do not need to configure the password. The mid tier only needs to know the username OR the groups that you want to configure the pre cache for.. Joe - Original Message From: Howard Richter [EMAIL PROTECTED] To: arslist

Re: Remedy mid-tier precache XML code

2008-09-23 Thread Howard Richter
in this case :-) Joe - Original Message From: Howard Richter [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tuesday, September 23, 2008 1:33:02 PM Subject: Re: Remedy mid-tier precache XML code ** Joe, Thanks, but I was under the impression (after a conversation with BMC

Re: Remedy mid-tier precache XML code

2008-09-23 Thread Howard Richter
in this case :-) Joe - Original Message From: Howard Richter [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tuesday, September 23, 2008 1:33:02 PM Subject: Re: Remedy mid-tier precache XML code ** Joe, Thanks, but I was under the impression (after a conversation with BMC

Re: Remedy mid-tier precache XML code

2008-09-23 Thread Howard Richter
: Where the Answers Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: IM 7.0.03 patch 007 recommended for Task Template 9002 add-on?

2008-09-17 Thread Howard Richter
Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access

Re: Flashboards question

2008-09-17 Thread Howard Richter
, 9/17/08, Howard Richter [EMAIL PROTECTED]* wrote: From: Howard Richter [EMAIL PROTECTED] Subject: Re: Flashboards question To: arslist@ARSLIST.ORG Date: Wednesday, September 17, 2008, 12:28 AM ** Shafqat, It sounds like a permissions issue. hbr On Tue, Sep 16, 2008 at 7:00 PM, Shafqat

Re: Nabble 2?

2008-09-16 Thread Howard Richter
-- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access ARSlist Archives

HPD:Audit Filters and ITSM 7 audit logs

2008-09-11 Thread Howard Richter
Good morning all, Does anyone know of a write up on how the HPD:Audit Filters form/data is used and can point me to it? I am looking at creating some better audit reporting and this form might be the key. Thanks, hbr -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified

Resend a list of out of box reports on ITSM 7

2008-09-10 Thread Howard Richter
Good morning all, I know that there was a list of ITSM 7 out of box reports posted some time ago and I was hoping that someone could repost that list. As always thanks, hbr -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL

Looking for arlog analysis tool

2008-09-03 Thread Howard Richter
All, I was just on the BMC Developer site looking for the arlog analysis tool (the one that let you look at the sql/api logs) and I can not find any of the old tools on that site. Anyone know where they might be found? Thanks -- Howard Richter Red Hat Certified Technician CompTIA Linux

Question on SLM 7.x Incidnet updates

2008-09-02 Thread Howard Richter
All, I hope everyone is doing well. I am looking to see if anyone has found the links that SLM is using to update incidnets when the SLM status is needed to be changed and would like to share it with me? Thanks -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL

Re: Question on SLM 7.x Incidnet updates

2008-09-02 Thread Howard Richter
so far. hbr On Tue, Sep 2, 2008 at 2:34 PM, Lisa Westerfield [EMAIL PROTECTED] wrote: In the service target it's the goal time and the 'start when' and stop when' that affects the status. (if I've misunderstood what you're asking, sorry) -Original Message- From: Howard Richter

Re: BMC UserWorld Miami is being rescheduled

2008-08-29 Thread Howard Richter
it will be for the customers and partners. -Guillaume ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- Howard Richter Red Hat Certified

Incident Management Console Assigned Work results table and two sets of colors

2008-08-28 Thread Howard Richter
All, As we know a table field (I should say as I know, and I might be wrong) can only have one set of results colors, however I need two. One set is for the SLM (out of the Box) and the other is when an Incident is marked critical. Any ideas are welcome. As always thanks, Howard Richter

Re: Incident Management Console Assigned Work results table and two sets of colors

2008-08-28 Thread Howard Richter
-- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Howard Richter *Sent:* Thursday, August 28, 2008 1:55 PM *To:* arslist@ARSLIST.ORG *Subject:* Incident Management Console Assigned Work results table and two sets

Re: Open Position - Remedy Developer - Oklahoma City, OK

2008-08-27 Thread Howard Richter
: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Anyone had or seen Issues with installing ITSM 7 (patch 8) and Arsystem 7.1 patch 4 on Linux VM

2008-08-26 Thread Howard Richter
Good morning all, I just wanted to see if anyone has had any issues installing 7.1 patch 4 and/or iTSM 7 patch 8, on Linux and if so what did they see. As always thanks, -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED

Re: Is it possible to request ITSM Patches/upgrades for Win32 as definition and data files instead of a bundled executable file?

2008-08-26 Thread Howard Richter
the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: Is it possible to request ITSM Patches/upgrades for Win32 as definition and data files instead of a bundled executable file?

2008-08-26 Thread Howard Richter
410-422-3623 Cell [EMAIL PROTECTED] -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Howard Richter *Sent:* Tuesday, August 26, 2008 2:30 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Is it possible to request

Re: BBQ Trip - Results

2008-08-10 Thread Howard Richter
* for winning more individual categories. Thanks so much for all of your recommendations. We could only hit a few of them in a week. Answer to the trivia question: I actually LOST 1 lb. Rick __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat

Re: What filter creates the URL that is attached to the notifications (on ITSM 7)

2008-08-07 Thread Howard Richter
for the Notifications. Ty On Wed, Aug 6, 2008 at 6:21 PM, Howard Richter [EMAIL PROTECTED] wrote: ** All, I need to turn off the Filter that creates the URL that is placed on the out going notifications e-mails. I spent the past couple of hours (with no luck) looking at logs trying to fix

Re: Pager Setup

2008-08-06 Thread Howard Richter
the Answers Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE

Re: Salary in Bay Area

2008-08-06 Thread Howard Richter
__Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270

Re: Salary in Bay Area

2008-08-06 Thread Howard Richter
Susan, The first item we need to address is how much we want to charge for dues. hbr On 8/6/08, Susan Palmer [EMAIL PROTECTED] wrote: ** I like that ... an activist in the group !!! Susan On Wed, Aug 6, 2008 at 10:02 AM, Howard Richter [EMAIL PROTECTED] wrote: ** Maybe we need to form

Re: Salary in Bay Area

2008-08-06 Thread Howard Richter
that ... an activist in the group !!! Susan On Wed, Aug 6, 2008 at 10:02 AM, Howard Richter [EMAIL PROTECTED] wrote: ** Maybe we need to form a union to keep our rates up to what they should be. hbr -- This e-mail and its attachments may contain Forest Laboratories, Inc

Re: Salary in Bay Area

2008-08-06 Thread Howard Richter
@ARSLIST.ORG Sent: Wednesday, August 6, 2008 12:06:36 PM Subject: Re: [ARSLIST] Salary in Bay Area I've had my nose broken a few times... can I be a union boss? David M Clark Remedy Programmer/Analyst Howard Richter [EMAIL PROTECTED] 8/6/2008 11:02 AM Susan, The first item we need to address

What filter creates the URL that is attached to the notifications (on ITSM 7)

2008-08-06 Thread Howard Richter
All, I need to turn off the Filter that creates the URL that is placed on the out going notifications e-mails. I spent the past couple of hours (with no luck) looking at logs trying to fix that. Any ideas? -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL

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