Available for contract beginning April 3rd

2017-03-21 Thread Rick Phillips
for a resume (rick.phillips.rem...@gmail.com) or find me on LinkedIn under Rick Phillips. Thanks! Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Re: ITSM Admin Guide

2016-09-19 Thread Rick Phillips
https://docs.bmc.com/docs/display/public/ars7604/PDFs Is this what you're looking for? rp On 9/19/2016 10:31 AM, Brittain, Mark wrote: ** Hi All Does anyone have the BMC Remedy IT Service Management Administration Guide 7.6.04 in pdf or via URL. I have searched high and low and cannot

Re: OT: I lost my father last evening..

2016-04-22 Thread Rick Phillips
My condolences, Joe. rp On 4/22/2016 9:55 AM, Joe D'Souza wrote: ** I have considered many of you as a part of my extended family and have got to know many of you over the years personally so felt the need to inform those that know me that I lost my father last evening. He passed away

Re: Single Sign On (SSO) with CAS

2015-05-28 Thread Rick Phillips
Very nice! Thanks, rp On 5/28/2015 1:36 PM, Alex Agle wrote: I went ahead and wrote a 10 page guide on implementing SSO with CAS. I hope it is helpful. If anyone has any corrections, please feel free to send them my way. Thanks, Alex On Tue, May 26, 2015 at 04:20:18PM -0600, LJ LongWing

Re: Looking for.....

2015-05-22 Thread Rick Phillips
Is it ITSM Helper? On 5/22/2015 10:30 AM, LJ LongWing wrote: ** The name of the tool might be nice :) On May 22, 2015 11:02 AM, richard@bwc.state.oh.us mailto:richard@bwc.state.oh.us richard@bwc.state.oh.us mailto:richard@bwc.state.oh.us wrote: ** A while ago I

Re: 8.1.0 Asset Management, changing status to In Inventory

2015-05-14 Thread Rick Phillips
know of to stop the Inventory Location prompts and Inventory Transaction counting. Janie On Fri, May 1, 2015 at 10:48 AM, Rick Phillips r...@netfirst.com mailto:r...@netfirst.com wrote: ** Hi, My customer is not (presently) concerned with updating the location when a CI changes

Re: ITSM 8.1 Tomcat Load Issue

2015-05-05 Thread Rick Phillips
-Xincgc -XX:PermSize=256m init 1400 max 3072 On 5/5/2015 7:34 AM, Frank Caruso wrote: Anyone else willing to share their Tomcat settings for ITSM 7.64 and above? ___ UNSUBSCRIBE or access ARSlist Archives at

8.1.0 Asset Management, changing status to In Inventory

2015-05-01 Thread Rick Phillips
Hi, My customer is not (presently) concerned with updating the location when a CI changes status to /In Inventory/, and would like me to disable the workflow that prompts them for location info. I realize that there are backend forms that are populated with that data, but, again, they are

Re: How to - Remove all Overlays from a Form

2015-04-28 Thread Rick Phillips
Great discussion, Doug! tks, rp On 4/28/2015 10:45 AM, Mueller, Doug wrote: ** Everyone, I thought I would share a few thoughts…. We do listen to requests and feedback and often react to it. However, sometimes things are not as simple as they seem… Let’s take this case as an example.

Re: Time to Install ITSM 8.1.2

2015-03-09 Thread Rick Phillips
Doug, it depends on which locales you have installed. For us (with all locales installed) it's 11 hours. rp On 3/9/2015 5:47 AM, Tanner, Doug wrote: ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and

Re: CI Relationships

2015-03-02 Thread Rick Phillips
Lisa, We do the very thing that you're asking for in Spoon. It requires a couple of lookups from asset people and the dependency form, but the output is to a spreadsheet with one line per CI (with each association on the same line). Once you get the hang of spoon, you'll find other ways of

Re: 8.1 server group architecture

2015-02-21 Thread Rick Phillips
Regards, *Carl Wilson* *From:*Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] *On Behalf Of *Rick Phillips *Sent:* 20 February 2015 22:01 *To:* arslist@ARSLIST.ORG *Subject:* Re: 8.1 server group architecture ** Thanks, LJ, I was just wondering if I could reduce my

Re: 8.1 server group architecture

2015-02-20 Thread Rick Phillips
... On Fri, Feb 20, 2015 at 10:42 AM, Rick Phillips r...@netfirst.com mailto:r...@netfirst.com wrote: Hi, 8.1 ARS/Atrium/ITSM/SLM/SRM I have a server group that consists of an admin server and a single non-admin server. The admin server carries the load of all admin functions

8.1 server group architecture

2015-02-20 Thread Rick Phillips
Hi, 8.1 ARS/Atrium/ITSM/SLM/SRM I have a server group that consists of an admin server and a single non-admin server. The admin server carries the load of all admin functions, while the non-admin server is only for end users. Recently, some of my atrium work has really been taxing the

Re: 8.1.02 Server Installation -- Database Upgrade

2015-02-13 Thread Rick Phillips
Yeah, we're stuck on an Atrium upgrade from 8.1.00 to 8.1.02 also. The first time, admin server upgraded fine, but non-admin server reported that there was no Atrium server to upgrade. One week later, we tried again, but this time we got an upgrade version incompatibility on the admin

Re: How long does the 8.1.02 SRM installer run?

2015-01-08 Thread Rick Phillips
Of Rick Phillips Sent: Wednesday, January 07, 2015 9:40 PM To: arslist@ARSLIST.ORG Subject: How long does the 8.1.02 SRM installer run? Hi, Can anyone who's run the 8.1.02 SRM installer tell me approx. how long it runs? Thanks, rp

How long does the 8.1.02 SRM installer run?

2015-01-07 Thread Rick Phillips
Hi, Can anyone who's run the 8.1.02 SRM installer tell me approx. how long it runs? Thanks, rp ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

ARInside error

2014-11-14 Thread Rick Phillips
Has anyone seen this error with ARInside ARInside-3.1.2.662-win32? I'm running it for the first time. / Schema: OBO:PeopleUserOuterJoin -- Failed to load field 100949: [ARERR 91] RPC call failed// // RPC: Can't decode result / Thanks, Rick/ /

Re: ITSM 8.1.2 Mid-Tier Compatibility Mode Defect

2014-11-12 Thread Rick Phillips
Does anyone know if 8.1.02 p1 does the same thing? rp On 11/12/2014 12:38 PM, Rich Etienne wrote: Just a heads up if you haven't already... Review your ar.conf/ar.cfg all plugins for Ex. Server-Plugin-Alias: ARSYS.ALRT.TWITTER ARSYS.ALRT.TWITTER xxserverxx: MOST of the plugins were changed

8.1.02 upgrade test...Sybase-Server-Name:

2014-10-27 Thread Rick Phillips
Hi, We're doing our own test of the upgrade installers (seems there's alot of that going on). I have a copy of the prod db and a copy of the prod app server (vm) in my dev environment, and have updated all the server references in the new app server vm (i.e., ar.cfg, armonitor.cfg, and

what does html2text do?

2014-10-22 Thread Rick Phillips
That's as in REMEDY.ARF.HTML2TEXT, so I know that it's a filter plugin, but if the server can't connect to this plugin, what functionality can I expect to have lost? Thanks, rp ___ UNSUBSCRIBE or access ARSlist

Re: what does html2text do?

2014-10-22 Thread Rick Phillips
*From:* Rick Phillips-2 [via ARS (Action Request System)] ml-node+[hidden email] /user/SendEmail.jtp?type=nodenode=119522i=0 *Sent:* Thursday, October 23, 2014 7:38 AM *To:* Hiremath, Raj *Subject:* what does html2text do? That's

Re: Spoon 4.1 Update or Lookup Steps - cannot assign a connection

2014-09-29 Thread Rick Phillips
Which db version are you using? rp On 9/29/2014 8:29 AM, Ortega, Jesus A wrote: ** Has anyone run into an issue with Spoon 4.1 Steps that lookup values on a DB where you cannot assign a DB connection? When you use the Connection Drop Down on a Database Lookup, there is nothing in the list.

Spoon 4.1.0 setting AR field 112 via the stream...

2014-09-26 Thread Rick Phillips
Hi, I have a transformation that reads data from a custom join form, and during the transformation process, a 'constant' step sets f112 to the value 100020;10; The problem is that the output to AR leaves f112 null. If I set the output to Excel, I see the values set correctly in

Re: Spoon 4.1.0 setting AR field 112 via the stream...

2014-09-26 Thread Rick Phillips
] On Behalf Of Rick Phillips Sent: Friday, September 26, 2014 9:45 AM To: arslist@ARSLIST.ORG Subject: Spoon 4.1.0 setting AR field 112 via the stream... Hi, I have a transformation that reads data from a custom join form, and during the transformation process, a 'constant' step sets f112 to the value

arexport.bat windows escape characters...

2014-07-25 Thread Rick Phillips
Hi, I'm trying to generate a backup arx file using arexport.bat (~arsystem\artools), and I'm having problems with my -q switch: /arexport.bat -u RICK PHILLIPS -x myserver -t myport -p my pw -form BMC.CORE:BMC_ComputerSystem -datafile D:\ARX\data.arx -q '400129100' = 1 AND '400127400

Change Mgmt. 8.1-approvers...

2014-07-24 Thread Rick Phillips
Hi, Our change coordinators all have the role of change approvers as well. I have a requirement to prevent any change coordinator from approving a CRQ if they are the assigned coordinator. Has anyone done this before? Thanks, Rick

8.1.01 modify all on computer systems to bulk update status

2014-07-07 Thread Rick Phillips
I have several hundred computer systems CI's that need to have the status changed from /Deployed/ to /In Inventory/, and there is workflow preventing a modify all - if the sandbox is enable, a modify all is not permitted, and if I disable the sandbox, I receive this error: /Modifying the

ITSM 8.1.01 SP1-problems with accessing records

2014-07-01 Thread Rick Phillips
Hi, Our users will periodically call in to advise that they can't find a record that a co-worker (i.e., same support group) can't find. After checking their people account record and User record (and finding that they have access to the company listed in the record that they can't find), I

Re: OT: Baby Sofia

2014-05-30 Thread Rick Phillips
congrats! rp On 5/30/2014 5:19 PM, Tauf Chowdhury wrote: All, Just wanted to share with you guys that we are proud parents to a baby girl, Sofia, who was born on 05/25/2014 09:14:00 PM (ET). She was 6lbs, 6oz and 19.5 tall. Everyone is doing well. Sleep is an issue so I guess it's all

8.1.01 Approval Engine question...

2014-04-07 Thread Rick Phillips
Hi, When a emergency CRQ is created, there are a set number of approvers generated, all for the close-down phase. If a change manager adds a single ad-hoc approver during the implementation phase, the system creates an additional signature record for all approvers; so the number of

Re: 8.1.01 FTS error...

2014-03-24 Thread Rick Phillips
Thanks, Ravi, what we did instead is rename the folder to 'primary' so it matched the config file. It wasn't what we had initially wanted, but it does now work. rp On 3/21/2014 4:41 PM, ravi rai wrote: ** Rick check the folder Server\C\Program Files\BMC

8.1.01 FTS error...

2014-03-21 Thread Rick Phillips
Hi, I've got the following error in my arjavaplugin.log: /Caused by: ERROR (8750): Create entry operations are not supported for this form.; Failed to set ar.conf entry.In method createftsprimConfiguration:D:\Program Files\BMC Software\ARSystem\pluginsvr\fts\*primary*\pluginsvr_config.xml

Re: Removing Duplicates from Asset Dataset

2014-03-18 Thread Rick Phillips
is this what you're looking for? https://communities.bmc.com/message/347381#347381 On 3/18/2014 9:26 AM, James Smith wrote: Hi List, Today I was looking at one of the CI from asset dataset and found that system has two CIs with same attributes. This is not only a single CI having duplicate

Re: 8.1 AI and Spoon modification...

2014-02-21 Thread Rick Phillips
System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: Wednesday, February 19, 2014 5:16 AM To: arslist@ARSLIST.ORG Subject: 8.1 AI and Spoon modification... Hi, I've got a step question about an existing transformation. I have a source db where field

8.1 AI and Spoon modification...

2014-02-18 Thread Rick Phillips
Hi, I've got a step question about an existing transformation. I have a source db where field A (integer type) has two values, 0 or 1. I want to map that such that 0 maps to a selection field in ComputerSystem (CMDB not AST). Can anyone tell me what type of step I need (and any examples

Re: Caught Exception issue...

2014-02-04 Thread Rick Phillips
Shawn, Ditto for us on most of what you've said. We have a brand new 8.1 implementation, and are p2. Most of the issues are reported by our IE users, and we're looking forward to a hotfix or patch to resolve these same issues. rp On 2/4/2014 8:41 PM, Pierson, Shawn wrote: ** I didn't

Re: 8.1 approval mappings for CHG...

2013-10-31 Thread Rick Phillips
send the logs at adhwari_kulka...@bmc.com Regards, Adhwari -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: 31 October 2013 04:29 To: arslist@ARSLIST.ORG Subject: 8.1 approval mappings for CHG... Hi, ARS

8.1 approval mappings for CHG...

2013-10-30 Thread Rick Phillips
Hi, ARS 8.1/Atrium 8.1/ITSM 8.1 When creating a CRQ, when I review the approvals that are generated (CRQWork Detail tabApprover table field), I find an approver present that shouldn't be. That is, there are numerous approvers at specific phases that should be there (and there are

8.1 DMT issue failure to import data...

2013-10-08 Thread Rick Phillips
in plugin : Either job Product_Catalog(Object Id null, Directory Id 000) does not exist Or User Rick Phillips is not allowed to access job Product_Catalog (ARERR 8753) I've done some research, and found a lot of material to review regarding plug-in errors (including one I posted

Re: 8.1 DMT issue failure to import data...

2013-10-08 Thread Rick Phillips
On 10/8/2013 9:03 AM, Rick Phillips wrote: Hi, I'm trying to import new products using the 8.1 DMT. The job hangs fairly early, and the arerror.log shows: Mon Oct 07 23:52:44 2013 390634 : Error in plugin : Either job Product_Catalog(Object Id null, Directory Id 000) does

Re: 8.1 DMT issue failure to import data...

2013-10-08 Thread Rick Phillips
/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: 08 October 2013 17:52 To: arslist@ARSLIST.ORG Subject: Re: 8.1 DMT issue failure to import data... Here is the last entry in the arjavaplugin.log 2013-10-08 11

rrr.se

2013-09-26 Thread Rick Phillips
Misi, is your site up? I'm having problems connecting. See you at RUG, Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Anyone have a list (or know of a list) of plugins...

2013-09-23 Thread Rick Phillips
parameter name related to each of the plugin - I think most of them have the type in the configuration parameter name.. Cheers Joe -Original Message- From: Rick Phillips Sent: Friday, September 20, 2013 1:28 PM Newsgroups: public.remedy.arsystem.general

Anyone have a list (or know of a list) of plugins...

2013-09-20 Thread Rick Phillips
...describing which are C plugins and which are Java plugins? Thanks, Rick ars/itsm/cmdb 8.1 SQL 2008 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

ADDM discovery with Atrium 8.1...

2013-09-13 Thread Rick Phillips
Hi, My first discovery of servers shows two product categorizations: HardwareProcessing UnitServer, and HardwareServerOther. In setting up my normalization rules, is there a benefit to going with one or the other? Thanks, Rick

Re: Using BPCU while ARS Upgrade?

2013-08-28 Thread Rick Phillips
WUT 7.6.04 and 8.1, aye! (especially for exporting data-all columns all rows). rp On 8/28/2013 3:15 PM, Jason Miller wrote: ** 1. Correct. This really doesn't change with or without overlays. This is the same as it has been since I started working with Remedy v4. * SIDE

Re: determining schema name using driver.exe...

2013-08-10 Thread Rick Phillips
Specifically, I'm just asking if I can use driver.exe to determine a schema name if I have the id. rp On 8/10/2013 6:55 AM, Kulkarni, Vikrant wrote: ** Hi, Asking a silly question but are you trying to run sql via driver.exe? Thanks, Vikrant Sent from my Xperia™ smartphone Rick Phillips r

Re: determining schema name using driver.exe...

2013-08-10 Thread Rick Phillips
these products, and many free tools and utilities, at http://rrr.se. Have you tried T382 instead of 382? Sent from my BlackBerry® smartphone from !DEA -Original Message- From: Rick Phillips r...@netfirst.com Sender: Action Request System discussion list(ARSList) arslist

Re: determining schema name using driver.exe...

2013-08-10 Thread Rick Phillips
. I've noticed Firefox tends to error when I try the CTRL+ALT+Enter combination. Jason On Sat, Aug 10, 2013 at 8:34 PM, Rick Phillips r...@netfirst.com mailto:r...@netfirst.com wrote: ** Yep, that worked, Misi, thanks. Also, I tried a/r system metadata: arschema/ before I tried

Re: SRD export from 7.1/import same to 7.6...

2013-08-09 Thread Rick Phillips
Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: Friday, August 09, 2013 5:50 AM

determining schema name using driver.exe...

2013-08-09 Thread Rick Phillips
Hi, everyone, I'm using the 8.1 driver.exe, and wondering if it's possible to determine a schemaname from a given schemaid. I've tried /select * from arschema where schemaid=382 /(and variations of the same), but no success. What does this statement look like in glsql? Thanks, Rick

SRD export from 7.1/import same to 7.6...

2013-08-08 Thread Rick Phillips
Hi, everyone, Has anyone successfully exported 7.1 SRD's and imported them into a 7.6 system? Thanks, Rick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20

SRM 7.1 to 8.1

2013-07-18 Thread Rick Phillips
Hi, Is it possible to move 7.1 SRD's to 8.1, or do I need to recreate them? ARS/ITSM/SRM 8.1 MS SQL Windows ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20

Re: SRM 7.1 to 8.1

2013-07-18 Thread Rick Phillips
: ** I believe that if you are upgrading your 7.1 SRM to 8.1, it'll convert everything necessary. On Thu, Jul 18, 2013 at 1:56 PM, Rick Phillips r...@netfirst.com mailto:r...@netfirst.com wrote: Hi, Is it possible to move 7.1 SRD's to 8.1, or do I need to recreate them? ARS

complex web services 7.6.03

2012-10-22 Thread Rick Phillips
Hi, everyone, I have a requirement that must use web services. I need to create a WSDL that will send an Incident form from one system to another (also, 7.6.x), but the (single) WSDL must include any related CI's. Is Remedy's complex web service capability that complex? Can it be done? tia,

Re: WWRUG12 - Get Over It Parody lyrics

2012-10-19 Thread Rick Phillips
If you know the song, it's hilarious rp ---Original Message--- From: Dave Shellman To: arslist@ARSLIST.ORG Subject: Re: WWRUG12 - Get Over It Parody lyrics Sent: Oct 19 '12 16:44 ** It was all in jest. Dave On Oct 18, 2012, at 8:20 PM, Bruce Sisk [LINK:

Re: fts pluginsvr_config.xml question...

2012-07-18 Thread Rick Phillips
Thanks, Michele, this sounds like a better plan than the one support is recommending to me. rp On 7/18/2012 8:27 AM, Michele Mizell wrote: I recently worked with BMC on setting up FTS in a server group and was told that each secondary server references the FTS Collection Directory on the

fts pluginsvr_config.xml question...

2012-07-17 Thread Rick Phillips
Hi, In the fts pluginsvr_config.xml file, what is the user defined section for? One of the things I'm trying to nail down is the server group implementation for fts. The doc that I have (from BMC) states that all fts plugins should reside on the primary server, but the collection

Re: Data Management Client on Windows 7

2012-06-28 Thread Rick Phillips
You have to use the earlier version of Excel-I don't recall which one, but 2003 sounds about right. It has nothing to do with Windows 7, but you can't use a recent version of Excel. rp On 6/28/2012 10:25 AM, Murnane, Phil wrote: Jamie: I've never tried Excel 2007 or later -- I keep a

7.6.04 (multi-tenancy) Change Management and Service CI's...

2012-05-17 Thread Rick Phillips
Hello all, This is a 7.6.04 sp2 (multi-tenancy) question regarding Change Management and required Service CI's. We noticed that if the Change Location Company value (on the CRQ) doesn't match the Service CI, Company value, the Service wasn't available to the user. However, if the Service

Re: 7.6.04 (multi-tenancy) Change Management and Service CI's...

2012-05-17 Thread Rick Phillips
company? That should make the service available By creating multiple used-by relationships, you can control who sees the services... Hth Terry Sent from my mobile device.. Rick Phillips r...@netfirst.com wrote: Hello all, This is a 7.6.04 sp2 (multi-tenancy) question regarding

Re: 7.6.04 (multi-tenancy) Change Management and Service CI's...

2012-05-17 Thread Rick Phillips
constructs as the incident one... It might be your only alternative Sent from my mobile device.. Rick Phillips r...@netfirst.com wrote: ** Terry, Thanks for the reply. Your suggestion works in INC, but oddly not in CHG. r On 5/17/2012 8:44 AM, Terry Bootsma wrote: ** Have you tried

Re: OT: Howard Richter's is having a kidney Transplant on the April the 17th

2012-04-13 Thread Rick Phillips
Howard, I've never met you, but I'll be thinking of you. Your son is remarkable; he's setting the bar pretty high with his sacrifice. Best wishes (and a prayer or two) for the both of you. Rick On 4/13/2012 8:31 PM, Joe Martin D'Souza wrote: No apologies required I think. We've all known you

Change 7.6, Defined Search for task not working

2011-06-30 Thread Rick Phillips
Hi, ARS 7.5 p6 ITSM 7.6 On the change console, the defined search for all closed tasks shows no records in the table field. Users who are members of a group with thousands of closed tasks see none in the console. Has anyone seen this before? tia, Rick

OT:Re: Farewell Dear Friends !

2011-05-05 Thread Rick Phillips
Retiree's wife to retiree: What are you planning for today? Retiree: Nothing Retiree's wife: You did that yesterday Retiree: I wasn't finished rp On 5/5/2011 9:16 AM, Drew Shuller wrote: ** Sounds like good news to me Dwayne, and we're all happy for you. Good luck! BTW, my favorite retirement

Re: query against the user form group list field

2011-04-03 Thread Rick Phillips
List' = 2;20213;) Thad On Fri, Apr 1, 2011 at 11:53 AM, Rick Phillips r...@netfirst.com mailto:r...@netfirst.com wrote: Happy Friday! I would like to search for all User form records where the group list is ONLY Service Request User and General Access. Service Request User

query against the user form group list field

2011-04-01 Thread Rick Phillips
Happy Friday! I would like to search for all User form records where the group list is ONLY Service Request User and General Access. Service Request User group id = 20213 General Access group id = 2 I'm having problems with the advanced query. Can anyone help? Thanks, Rick ARS

SRM 7.6.03 registering an application template with a new AOT...

2011-01-31 Thread Rick Phillips
Hello, I'm trying to register an INC template on the SRM%3AAppTemplateBridge form, but template isn't listed. If I can see the template from AppAdminConsoleCustomConfigIMTemplateTemplate, what am I missing not to being able to see if from

Re: SRM 7.6.03 registering an application template with a new AOT...

2011-01-31 Thread Rick Phillips
/**//**|**//*/_F_/*/_orest_/**//*/_L_/*/_aboratories_/**/, /*/_I_/*/_nc._/**//* Analyst, Service Management Mobile:646.483.2779 *From:*Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] *On Behalf Of *Rick

7.6.03 Data Management Tool issues converting to .csv...

2010-10-13 Thread Rick Phillips
I'm having problems getting my spreadsheets converted to .csv. I've created a single record in the People.xls. When I run the Convert CSV Files from the DMT, the DOS window opens, begins converting the Company.xls, and hangs. Two windows in Excel open: Company.xls and the CompanyConvertCSV.

Re: DNS changes

2010-10-11 Thread Rick Phillips
Marcelo, You may want to check out the 7.6.03 .pdf, 160651_CDMClassedMapping (I got is with my 7.6.03 download). In it DNS servers are categorized (prodcats) as: SoftwareSoftware application/systemSoftware Server.p Not sure that this will help you, but it may be something of value to you in

Re: Problem with web reporting and Date fields

2010-08-09 Thread Rick Phillips
We patched using 7.5 p6, and resolved our issue. rp ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Problem with web reporting and Date fields

2010-08-04 Thread Rick Phillips
ARS 7.5 p 5/~11542 SQL 2005 Tomcat 5.5.28 Java 1.5.022 IE browsers 6 and 8 Has anyone seen problems with directing web reports to the screen in either .rpt or .csv format, and the date fields not rendering? Our reports show the date field headings, but no values for DATE fields and any field

Re: EXTERNAL: problems displaying Search Bar on the web...

2010-08-02 Thread Rick Phillips
burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Phillips Sent: Wednesday, July 28, 2010 10:29 PM To: arslist@ARSLIST.ORG

Re: EXTERNAL: problems displaying Search Bar on the web...

2010-07-29 Thread Rick Phillips
brilliance. - paraphrased by me -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Phillips Sent: Wednesday, July 28, 2010 10:29 PM To: arslist@ARSLIST.ORG Subject: EXTERNAL: problems displaying Search Bar on the web

problems displaying Search Bar on the web...

2010-07-28 Thread Rick Phillips
ARS 7.5 p5 (201005111542) MS SQL 2005 I'm having problems enabling the Advanced Search Bar in a form in a browser. Using the Dev Studio, I have the 'Add Form Action Fields' configured for 'Modify All' (unchecked) and 'Search Bar' (checked, but disabled/greyed out). Additionally, I have the

Re: tablefield button artifacts on browser...

2010-07-26 Thread Rick Phillips
on similar configurations.. I have been successfully able to remove the button by having a null string in the Labels section of these buttons on the Dev Studio.. Have you by any chance got a space in there instead of setting those labels to NULL?? Joe FROM: Rick Phillips r

tablefield button artifacts on browser...

2010-07-23 Thread Rick Phillips
ARS 7.5 p5 SQL 2005 Windows 7 (laptop development) IE 8 I have several tablefields on my primary form, and ordinarily they would have 3 buttons at the bottom of the tablefield by default:  Report, Select All, DeSelect All. In Dev Studio, on the tablefield property, I have cleared the

Re: tablefield button artifacts on browser...

2010-07-23 Thread Rick Phillips
swear I removed them. The issue is fixed when I removed them again in Dev Studio, remember to flush the cache. Andrew. On Fri, Jul 23, 2010 at 3:32 PM, Rick Phillips [LINK: mailto:r...@netfirst.com] r...@netfirst.com wrote:  ARS 7.5 p5  SQL 2005  Windows 7 (laptop development)  IE

Problems with Windows 7 Ult and ARS 7.5 install...

2010-04-22 Thread Rick Phillips
Hello, all, I'm having problem installing ARS 7.5 on Windows 7 with JDK 1.5.0_22 (64bit).  The installer is giving errors about not having enough disk space, and the install log specifically calls out: (Apr 21 2010 04:18:49.488 PM

JOB: Jr. to Mid level position on Oahu...

2009-08-01 Thread Rick Phillips
Helllo all, We have a junior to mid-level position open on Oahu. Must have a DoD Secret at a minimum. No relo is available. Please send resume if interested. Thanks, Rick ___ UNSUBSCRIBE or access ARSlist Archives

Changing the type in the field mapping structure is not allowed:

2007-05-24 Thread Rick Phillips
hi! Trying to import via the 7.0.1 Admin tool, Remedy Requester (import in place), but rec'ing the following error: Changing the type in the field mapping structure is not allowed: Ticket Criteria - Date (ARERR 8731) The following item was not imported: Remedy Requester (ARERR 55) Anyone seen

Re: Oracle 9i/10G client, ARS 7.0.1p2 installation failure...

2007-05-04 Thread Rick Phillips
Final word from support: after reproducing, they will submit as a bug. On May 4, 2:43 pm, Rick Phillips [EMAIL PROTECTED] wrote: Here was the problem: as I mentioned, I'm working on documentation for installations. The previous 5.1.2 install doc had the person performing the install select

Oracle 9i/10G client, ARS 7.0.1p2 installation failure...

2007-05-03 Thread Rick Phillips
Hello all, I'm having a problem with a brand new ARS 7.0.1 p2 installation. Win2003 R2, Ora9i with 10G client. When installing ARS 7.0.1p2, I'm receiving the error: 22:26:16 -[ERROR]: Couldn't create the Demo user. 22:26:24 -[ERROR]: Failed to create a valid Admin user. This

Re: .obf files filling up dev server

2007-04-18 Thread Rick Phillips
a copy if you can't find one online -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Phillips Sent: Tuesday, April 17, 2007 7:41 PM To: [EMAIL PROTECTED] Subject: Re: .obf files filling up dev server I'm at a loss

Re: .obf files filling up dev server

2007-04-18 Thread Rick Phillips
the files that it is leaving around are likely to be able to be deleted as soon as DevPlus is done with them -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Phillips Sent: Wednesday, April 18, 2007 2:09 PM

.obf files filling up dev server

2007-04-17 Thread Rick Phillips
Anyone know what an .obf file is? My dev server is filling up with them. tia, rp Windows 2000 AS Ora 9i ARS 7.0.1p1 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Re: .obf files filling up dev server

2007-04-17 Thread Rick Phillips
names and where are they located? Axton On 4/17/07, Rick Phillips [EMAIL PROTECTED] wrote: Anyone know what an .obf file is? My dev server is filling up with them. tia, rp Windows 2000 AS Ora 9i ARS 7.0.1p1

Re: .obf files filling up dev server

2007-04-17 Thread Rick Phillips
://math.nist.gov/oommf/doc/userguide11b2/userguide/Vector_Field_D... - application/x-oommf-vf - OOMMF Vector Field Not really sure how you could track what is writing there or what has file locks on any of the files on windows. Axton Grams On 4/17/07, Rick Phillips [EMAIL PROTECTED] wrote

Re: 7.0.1 midtier p1 applied; can't access config page

2007-03-06 Thread Rick Phillips
PROTECTED] On Behalf Of Rick Phillips Sent: Monday, March 05, 2007 3:57 PM To: [EMAIL PROTECTED] Subject: 7.0.1 midtier p1 applied; can't access config page Hello, I recently patched MidTier 7.0.1 with p1, and I can't access the midtier config page. Instead of the standard midtier login

7.0.1 midtier p1 applied; can't access config page

2007-03-05 Thread Rick Phillips
Hello, I recently patched MidTier 7.0.1 with p1, and I can't access the midtier config page. Instead of the standard midtier login, I'm being challenged for a network login and pw (all of this is taking place on my dev. laptop). I hadn't checked this after the upgrade to MT 7.0.1, so don't know

Re: ARS 7.0.01 upgrade problems

2007-02-22 Thread Rick Phillips
I had a slightly different variation: in going from 5.1.2 to 7.0.1, we had to stop at 7.0.0 first. This was due to a known error (per support). We also had problems with forms displaying fields that the db did not have. We exported the form, deleted the form, re-imported the form, and thus

Re: Problems connecting to Oracle following 10g client install...

2007-02-06 Thread Rick Phillips
: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Phillips Sent: 05 February 2007 17:59 To: [EMAIL PROTECTED] Subject: Re: Problems connecting to Oracle following 10g client install... Thanks for the quick reply. I pasted a copy of tnsnames.ora

Re: Problems connecting to Oracle following 10g client install...

2007-02-06 Thread Rick Phillips
:52 pm, Rick Phillips [EMAIL PROTECTED] wrote: Brian, Thanks for the input, but it's not encouraging since those are the same symptoms that I have! I should know by the end of the day whether we need to start over and try again via 7.0.0. rp On Feb 6, 7:05 am, [EMAIL PROTECTED] wrote

Problems connecting to Oracle following 10g client install...

2007-02-05 Thread Rick Phillips
Hello all, Windows 2000 AS Ora 9i ARS 5.1.2 upgraded to 7.0.1 I installed the 10g client, but am unable to start arserver following the 7.0.1 upgrade. Found no errors in the install log, but found the following in the arerror.log Mon Feb 05 11:13:38 2007 ORA-06401: NETCMN: invalid driver

Re: Problems connecting to Oracle following 10g client install...

2007-02-05 Thread Rick Phillips
:[EMAIL PROTECTED] On Behalf Of Rick Phillips Sent: Monday, February 05, 2007 11:03 AM To: [EMAIL PROTECTED] Subject: Problems connecting to Oracle following 10g client install... Hello all, Windows 2000 AS Ora 9i ARS 5.1.2 upgraded to 7.0.1 I installed the 10g client, but am unable

Re: Import ARERROR 405 ARS 5.1.2 on Display Only forms... (part 2)

2006-12-15 Thread Rick Phillips
Jason, I have a .def file from a known good 5.1.2/HD 5.5 server (heavily customized), and I need to Migrate that file to a new destination server. The two servers should be mirror images (from the OS up) with the exception of form data. The migration was successful with the exception of the

Import ARERROR 405 ARS 5.1.2 on Display Only forms... (part 2)

2006-12-14 Thread Rick Phillips
I am attempting to import over a dozen heavily modified HD 5.5 forms from a .def file onto another 5.1.2/HD 5.5 server, overwriting a clean HD 5.5 install. Rec'ing the same ARERROR 405: A core definition from the definition file is incorrect: (1) : : (ARERR 405) A core definition from the

Re: Import ARERROR 405 ARS 5.1.2 on Display Only forms... (part 2)

2006-12-14 Thread Rick Phillips
the form on the new server. How many forms is this happening on, and have any of your imports succeeded? Jennifer Meyer -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Phillips Sent: Thursday, December 14, 2006 5:35 PM

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