:* Friday, February 9, 2018 1:30 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Google Chrome and Advanced Search error
>
>
>
> Greetings!
>
>
>
> I’m sending this out to see if anyone else has encountered this. Part of
> what I have to do involves long strings in the Ad
...@arslist.org] On Behalf Of Fawver, Dustin
> Sent: Friday, February 9, 2018 1:30 PM
> To: arslist@ARSLIST.ORG
> Subject: Google Chrome and Advanced Search error
>
> Greetings!
>
> I’m sending this out to see if anyone else has encountered this. Part of
> what I h
RSList [mailto:arslist-boun...@arslist.org] On Behalf Of Fawver,
Dustin
Sent: Friday, February 9, 2018 1:30 PM
To: arslist@ARSLIST.ORG
Subject: Google Chrome and Advanced Search error
Greetings!
I'm sending this out to see if anyone else has encountered this. Part of
what I have to do involves long s
Greetings!
I'm sending this out to see if anyone else has encountered this. Part of what
I have to do involves long strings in the Advanced Search field. Normally this
is not a problem. Recently I've encountered this error in Google Chrome when
trying to run a search with a string that's
a query of tickets with a scheduled end date that occured in the
Month of May via an Advanced Search both with the user tool and on the web.
('Scheduled End Date' = 5/31/2012 AND 'Scheduled End Date' 6/01/2012)
Via the user tool, the result list includes the ticket submitted with the
scheduled
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of pritch
Sent: Friday, June 08, 2012 10:24 AM
To: arslist@ARSLIST.ORG
Subject: Question on advanced search
Here's a scenario I'm running into:
I'm on ARS 7.6.03 / ITSM Suite 7.6.00
Server is set to GMT
Client is in Eastern timezone (-4 hours
Yep - was just wondering whether anyone saw this before - wasn't sure if it was
a known issue with the advanced search on the web.
- Original Message -
From: LJ CTR MDA Longwing/IC lj.longwing@mda.mil
To: arslist@ARSLIST.ORG
Sent: Friday, June 8, 2012 1:03:05 PM
Subject: Re: Question
I have the Query Bar form action field (fid 1005) on my form. Here
are some odd scenarios:
1. If the Query Bar field is on the view and hidden and I attempt to
use a predefined search, the search returns an error that an
unqualified search is not allowed.
2. If the Query Bar field is on the view
:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Mid-Tier, Advanced Search Bar Question
I have the Query Bar form action field (fid 1005) on my form. Here are some
odd scenarios:
1. If the Query Bar field is on the view and hidden and I attempt to use a
predefined search
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Thursday, March 01, 2012 7:47 AM
To: arslist@ARSLIST.ORG
Subject: Mid-Tier, Advanced Search Bar Question
I have the Query Bar form action field (fid 1005) on my form. Here
: Thursday, February 16, 2012 12:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues with advanced search
** Thanks
On Thu, Feb 16, 2012 at 12:55 AM, benny shell xosi...@gmail.com wrote:
** The most stable and versatile solution would be for your team to create a
few canned Crystal reports and embed
in normal search or in advanced search in any ARS form rather
than using the database id of the particular field.
As per my understanding there are duplicate labels in the ARS forms and
hence we use database id of a field to pull the report but my concern here
is how do the end user know
,
Could any one please provide me a suggestion to pull an accurate report
in the either in normal search or in advanced search in any ARS form rather
than using the database id of the particular field.
As per my understanding there are duplicate labels in the ARS forms and
hence we use database
, September 16, 2011 8:59 AM
Subject: Re: Advanced Search Query
I'm having a bit of difficulty with this calculation.
Are they asking for the Description or the ID field on the Business Time
Segment form? I am finding that 7.4.6 takes some things very literally and
others not as much.
The ID would
Using the Advanced Search is there a way to retrieve all the requests that were
created within a certain time interval, for example, between the times of 7 PM
and 7AM for the past month. This is needed to find out how many tickets were
created after hours
list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of NULL
Sent: Friday, September 16, 2011 10:05 AM
To: arslist@ARSLIST.ORG
Subject: Advanced Search Query
Using the Advanced Search is there a way to retrieve all the requests that were
created within a certain time interval, for example, between
:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Query
Try the following
( ((( $Create Date$ - 1/1/1970) % 86400) = (7 * 3600))
AND
((( $Create Date$ - 1/1/1970 ) % 86400) (19 * 3600)) )
Description of above qualification: (This gives you = 7:00 AM and 7:00 PM)
What
I'm having a bit of difficulty with this calculation.
Are they asking for the Description or the ID field on the Business Time
Segment form? I am finding that 7.4.6 takes some things very literally and
others not as much.
The ID would be: AGBC305B2A1C59UHVyTgtsjnUgOY8v
The
Fred,
You also need to account for DST. I added 3600 to the date calculation.
And lose the $, they should be ' for the Advanced Search bar.
('Create Date' 08/01/2011 AND 'Create Date' 09/01/2011 AND
( ((( ( 'Create Date' - 1/1/1970)+3600) % 86400) = (7 * 3600))
AND
((( ( 'Create Date' - 1/1
to use 6*3600 and 18*3600
Thanks,
Sean
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Friday, September 16, 2011 11:46 AM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Query
I just re-read
Hi ARSers,
Hi have a pretty silly and curious advanced search issue. This is a
Advanced Search i am trying on User Form. I am trying to give a search on
the basis of 'Group List'. I have,say 6 groups, Group1 to Group 6.
I want to list out record of users belonging to Group List namely 'Group1
List' like
%;1;%)
HTH
Kind Regards Conny
-Ursprüngliche Nachricht-
Von: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] Im Auftrag von NNMN
Gesendet: Freitag, 2. Juli 2010 12:31
An: arslist@ARSLIST.ORG
Betreff: Curious Advanced Search
Hi ARSers,
Hi have
Gesendet: Freitag, 2. Juli 2010 12:31
An: arslist@ARSLIST.ORG
Betreff: Curious Advanced Search
Hi ARSers,
Hi have a pretty silly and curious advanced search issue. This is a
Advanced Search i am trying on User Form. I am trying to give a search
on the basis of 'Group List'. I have,say 6 groups
FWIW: You should also be able to do this with the command line tool
called driver too. However you would not need to do as many steps.
Basically you would modify the one field and not supply any view
information for it.
And this is a as designed feature of AR System. (AKA: A field that
exists,
]on Behalf Of Carey Matthew Black
Sent: Sunday, December 13, 2009 8:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Bar Field...
FWIW: You should also be able to do this with the command line tool called
driver too. However you would not need to do as many steps. Basically you
would modify
I have an Advance Search Bar field (field number 1005) that works perfectly in
our WUT, but it's really quirky on the Mid Tier. First of all the Advanced
Search button in the Mid Tier is greyed out and when I try to kick off the
workflow to use the Advance Search Bar field (again in the Mid
YIKES! I broke the golden rule!
Here are my versions
ARS 7.1 p7
Midtier 7.5 p2
WUT 7.5 p2
Lisa
_
From: Kemes, Lisa
Sent: Saturday, December 12, 2009 8:30 AM
To: 'arslist@ARSLIST.ORG'
Subject:Advanced Search Bar Field...
I have
YIKES! I broke the golden rule!
Here are my versions
ARS 7.1 p7
Midtier 7.5 p2
WUT 7.5 p2
Lisa
_
From: Kemes, Lisa
Sent: Saturday, December 12, 2009 8:30 AM
To: 'arslist@ARSLIST.ORG'
Subject:Advanced Search Bar Field...
I have
, 2009 8:35 AM
To: arslist@ARSLIST.ORG
Subject: FW: Advanced Search Bar Field...
**
YIKES! I broke the golden rule!
Here are my versions..
ARS 7.1 p7
Midtier 7.5 p2
WUT 7.5 p2
Lisa
_
From:Kemes, Lisa
Sent: Saturday
...@arslist.org] On Behalf Of Joe D'Souza
Sent: Saturday, December 12, 2009 9:03 AM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Bar Field...
**
Lisa,
After creating that ASB field (1005) take it out of all views.. Your workflow
should still be able to access it to set it..
I know that ARS 7.5
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Bar Field...
**
I don't have any views on this form so I created a test view like you
said. Deleted the 1005 field off my main form, but then it automatically
deleted it off of the view as well.
Lisa
All,
I'm sure I've done something like this before, but can't find the
details ...
The advanced search criteria has a field ID, doesn't it - so that you
can query over what is, er, being queried? I can't for the life of me
find the details of the field ID in question.
Regards
Dave Barber
Hi,
Just add file id 1005, the Search Bar in Form-FormActionFields.
I have seen strange bugs concerning this field...
A problem is that you can not access the QBE-fields, but only the data
specified in the Advanced Search bar.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products
2009 16:41
An: arslist@ARSLIST.ORG
Betreff: Advanced Search/field ID?
**
All,
I'm sure I've done something like this before, but can't find the
details ...
The advanced search criteria has a field ID, doesn't it - so that you
can query over what is, er, being queried? I can't for the life of me
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky
Sent: 23 November 2009 15:47
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search/field ID?
Hi,
Just add file id 1005, the Search Bar in Form-FormActionFields.
I
Hi List
Is there any way to find out what the Average character count of the notes
field in Incident Management tickets which have been submitted?
What and can that be run in an Advanced search statement?
Thanks
ARS 7.1 patch 6
Oracle 10g
JK
in Incident Management tickets which have been submitted?
What and can that be run in an Advanced search statement?
Thanks
ARS 7.1 patch 6
Oracle 10g
JK
*
This e-mail message, including any attachments, is for the sole use
...@dunkinbrands.com wrote:
Hi List
Is there any way to find out what the Average character count of the notes
field in Incident Management tickets which have been submitted?
What and can that be run in an Advanced search statement?
Thanks
ARS 7.1 patch 6
Oracle 10g
JK
Its not an advanced search, but if its a one time thing, SQL works:
select avg(length(Detailed_Decription)) from hpd_help_desk
note: yes the db name of the field is missing the 's' in description.
*sigh*
Thad Esser
Remedy Developer
Now... Just where did I put that cheese
I am wondering why AVG would be a better statistics as opposed to MAX which
would be more useful for sizing purposes..
Joe
From: Thad K Esser tkes...@regence.com
To: arslist@ARSLIST.ORG
Sent: Wed, October 7, 2009 12:27:44 PM
Subject: Re: Advanced Search
How can I search for records that contain a _ as part of a field, like
XYZ_123? I know underscore is a wildcard, but I would think there
would be a way.
Thanks In advance.
Andy L. Mayfield
Protection Control Technician Sr.
Alabama Power Company
Office: 205-226-1805
Cell: 205-288-9140
Hi,
I would guess that %[_]% should work.
If you are doing a database search (as opposed to ACTL/FLTR run-if), this
may have to do with your database. It seems to work on MS-SQL, but not on
Oracle...
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
*
...@arslist.org] On Behalf Of Misi Mladoniczky
Sent: Monday, April 20, 2009 8:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search
Hi,
I would guess that %[_]% should work.
If you are doing a database search (as opposed to ACTL/FLTR run-if),
this
may have to do with your database. It seems to work
We have customized the search functionality in the Asset console. Could
someone with a OOB Advanced Search run this Computer System query
using the Advanced Search builder to see if they have the same problem?
I'm getting
a null set, when I should at least get the server I'm looking
with a OOB Advanced Search run this Computer System query
using the Advanced Search builder to see if they have the same problem?
I'm getting
a null set, when I should at least get the server I'm looking for:
'Name' = something OR 'Model' LIKE %Something%
Where name is CI Name and Model
customized the search functionality in the Asset console. Could
someone with a OOB Advanced Search run this Computer System query
using the Advanced Search builder to see if they have the same problem?
I'm getting
a null set, when I should at least get the server I'm looking for:
'Name' = something
Hi there,
still on ARS 6.3.
My forms have the Detail Pane Banner hidden, so there is no button to
switch the Advanced Search Bar on.
Therefor I've placed the field 1005 on all forms and I'm switching it
on by default via Workflow.
The problem is, that when I have the field 1005 on the form
Hi Mark,
Maybe you thought of this already but what if on the client you check
the box for Show Advanced Search Bar? Tools--Options--General Tab--On
Open section. If that works then you can set it on the user preference form.
Steve
On 7/28/08, Mark Milke [EMAIL PROTECTED] wrote:
Hi
Mark,
There was a resent thread (Subject: Re: Advanced Search? - RESOLVED )
where it was concluded that having the field (1005) disabled the Web
Menu Bar's button to enable/disable the OOB Advanced Search Bar(ASB)
UI. ( I am guessing that effects the User Tool equally to the
Mid-Tier
discussion list(ARSList) on behalf of Carey Matthew
Black
Sent: Mon 7/28/2008 11:15 AM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Bar
Mark,
There was a resent thread (Subject: Re: Advanced Search? - RESOLVED )
where it was concluded that having the field (1005) disabled the Web
Menu
Sowe turned on the Advanced Search option on all views of the
HPD:Help Desk form in IM 7.03.
And we've flushed the cache, etc, on the mid-tier - but for some reason
the Advanced Search is always grayed out/disabled.
What gives? I feel like I'm missing something stupid but it's been one
Its missing from both the web and the client tool?
hbr
On 7/25/08, William Rentfrow [EMAIL PROTECTED] wrote:
** Sowe turned on the Advanced Search option on all views of the
HPD:Help Desk form in IM 7.03.
And we've flushed the cache, etc, on the mid-tier - but for some reason
No - it works in the client.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter
Sent: Friday, July 25, 2008 10:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search?
**
Its missing from both the web
Also, it works on other forms in the app - just not this one.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter
Sent: Friday, July 25, 2008 10:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search
Did someone turn off Advanced Search - open HPD:Help Desk, click on
Form, Current View, Properties, Menu Access.
On 7/25/08, William Rentfrow [EMAIL PROTECTED] wrote:
**
Sowe turned on the Advanced Search option on all views of the HPD:Help
Desk form in IM 7.03.
And we've flushed
Ok, then try flushing the cache on the browser (client) side.
Just a guess,
hbr
On 7/25/08, William Rentfrow [EMAIL PROTECTED] wrote:
** Sowe turned on the Advanced Search option on all views of the
HPD:Help Desk form in IM 7.03.
And we've flushed the cache, etc, on the mid-tier
: Advanced Search?
Did someone turn off Advanced Search - open HPD:Help Desk, click on
Form, Current View, Properties, Menu Access.
On 7/25/08, William Rentfrow [EMAIL PROTECTED] wrote:
**
Sowe turned on the Advanced Search option on all views of the
HPD:Help Desk form in IM 7.03
@ARSLIST.ORG
Subject: Re: Advanced Search?
**
Ok, then try flushing the cache on the browser (client) side.
Just a guess,
hbr
On 7/25/08, William Rentfrow [EMAIL PROTECTED] wrote:
**
Sowe turned on the Advanced Search option on all views of
the HPD:Help Desk form in IM
servers
It just doesn't work.
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Howard Richter
*Sent:* Friday, July 25, 2008 11:02 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Advanced Search?
** Ok, then try
Back that truck up a second - I can't get advanced search to work on ANY
form now on the mid-tier.
Is there an AR Server setting that prevents it? There's nothing in the
mid-tier...
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search?
Back that truck up a second - I can't get advanced search to work on ANY
form now on the mid-tier.
Is there an AR Server setting that prevents it? There's nothing in the
mid-tier...
From: Action Request
What's your Midtier/server versioning situation?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow
Sent: Friday, July 25, 2008 10:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search?
**
Back that truck up a second - I
William,
I hate to ask the very obvious question, but are you 100% certain that you
are attempting to invoke the advanced search bar on a search screen and not
on a new screen?
Scott Parrish
IT Prophets, LLC
(770) 653-5203
www.itprophets.com
_
From: Action Request System
MT 7.1 patch 001 for Solaris + IBM HTTP Server/Websphere.
Interesting note - I just created a new form. I can do the advanced
search with this form.
To the best of my knowledge there is no way to manipulate (ie,
enable/disable) the web advanced search button through workflow so this
is rather
Search?
**
William,
I hate to ask the very obvious question, but are you 100% certain that
you are attempting to invoke the advanced search bar on a search screen
and not on a new screen?
Scott Parrish
IT Prophets, LLC
(770) 653-5203
www.itprophets.com
PM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search?
**
William,
I hate to ask the very obvious question, but are you 100% certain that
you are attempting to invoke the advanced search bar on a search screen
and not on a new screen?
Scott Parrish
IT Prophets, LLC
(770) 653-5203
discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow
Sent: Friday, July 25, 2008 12:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search?
**
Yes.
Although it would have been excellent Friday humor otherwise :)
From: Action Request System
.
These identifiers can go into a case if appropriate.
We do NOT want people to be able to search on the identifier.
Consequently I added field 1005 to the form. This is a system field
which holds the content of the advanced search bar. When a person is in
Query mode the denier field is disabled so they can
I must have REALLY mangled the spelling of identifier for spell
checker to change it to denier below. My bad :)
From: William Rentfrow
Sent: Friday, July 25, 2008 2:05 PM
To: 'arslist@ARSLIST.ORG'
Subject: RE: Advanced Search? - RESOLVED
This one was a little
] wrote:
** I must have REALLY mangled the spelling of identifier for spell
checker to change it to denier below. My bad :)
--
*From:* William Rentfrow
*Sent:* Friday, July 25, 2008 2:05 PM
*To:* 'arslist@ARSLIST.ORG'
*Subject:* RE: Advanced Search? - RESOLVED
Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of McManus Michael A SSgt HQ 754
ELSG/DOMH
Sent: Monday, April 07, 2008 3:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Bar
Nothing of course, but it would prevent searches like 'Field
: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Darrell Reading
Sent: Monday, April 07, 2008 4:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Bar
Often here when Joe user is searching for tickets that are not Closed.
When Joe user tries it three
is about the Advanced
Search Bar. I did a quick scan of the docset and didn't see an answer. Is
there any way to prevent users from using the Advanced bar? I see a menu for
Search Bar in the form action fields, but it's not checked on any of our
forms.
Thanks much,
Michael A. McManus, SSgt
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of McManus Michael A SSgt HQ 754
ELSG/DOMH
Sent: Monday, April 07, 2008 13:42
To: arslist@ARSLIST.ORG
Subject: Advanced Search Bar
**
Dear listers,
It's been some time since anyone on my
Of Darrell Reading
Sent: Monday, April 07, 2008 1:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Bar
**
If you did that, then what would stop them from keying values in the fields
themselves?
Darrell Reading Systems Engineer
Phone 479.204.5739
[EMAIL PROTECTED]
Wal-Mart Stores, Inc
Michael A SSgt HQ 754
ELSG/DOMH
Sent: Monday, April 07, 2008 3:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Bar
Nothing of course, but it would prevent searches like 'Field' != value
which if memory serves, ignores indexes. Assuming it can be done anyway.
Michael A. McManus, SSgt
discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of McManus Michael A SSgt HQ 754
ELSG/DOMH
Sent: Monday, April 07, 2008 2:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Bar
Nothing of course, but it would prevent searches like 'Field' != value
which if memory serves, ignores
if they are done right after each other. One could make their
own Advanced Search bar, disable Remedy's, and build in logic to avoid
doing those kinds of search on certain fields. It won't fix everything,
but it will help.
Darrell Reading Systems Engineer
Phone 479.204.5739
[EMAIL PROTECTED]
Wal-Mart
Uh...how often is that done by Average Joe User?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Darrell Reading
Sent: Monday, April 07, 2008 3:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Bar
The 'Field
, April 07, 2008 16:10
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Bar
Uh...how often is that done by Average Joe User?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Darrell Reading
Sent: Monday, April 07, 2008 3:34
Hi All,
My main ticket form has a lot of fields that are hidden and are used for
administrative purposes like calculations. The end users don't care
about these fields but when the go to build an advanced search, they see
all off the admin fields. Is there a way to not show those? Can't use
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky
Sent: Friday, February 01, 2008 1:57 AM
To: arslist@ARSLIST.ORG
Subject: Re: Setting values to the Advanced Search bar
Hi Chad,
I fully agree. I am suspecting
If BMC wants you to remove it, how else can you do things such as
checking the advanced search criteria when users execute a search? We
have workflow that requires users to use the advanced bar when they do a
search unless they specified something in our indexed field in the QBE
portion
the advanced search criteria when users execute a search? We
have workflow that requires users to use the advanced bar when they do a
search unless they specified something in our indexed field in the QBE
portion. It encourages them to make better searches. I'd like to keep
that functionality
such as
checking the advanced search criteria when users execute a search? We
have workflow that requires users to use the advanced bar when they do a
search unless they specified something in our indexed field in the QBE
portion. It encourages them to make better searches. I'd like to keep
Hi,
Just add a display-only character-field with id 1005.
I tried AR Admin 6.3, 7.0 and 7.1. They all had the Form - Form Action
Fields menu. You have to open the form first.
Because of the issues, I would advice against using it... I was kind of
dissapointed when BMC Support told us that it
Did something similar in the past but can't recall exactly the steps.
I think you have to create a field with an ID 1005 which represents the
advanced search bar (double check the developer's basic guide), the field will
automatically be hidden... so all you do is create your button and set
Hi,
I have had problems with field 1005, and support declared that it was not
supported any more. This was in version 7.0.
The problem was that the system added some strange things to the select
statement when doing searches through the Windows Client. We had no
workflow that modified the
So possibly it would work with my 6.3 but when I upgrade to 7.x it'll
probably fail. I know that when we do searches now it does add other search
variables to the string. You can see it when you go to the Actions--View
Recent Searches. I remember Doug talking about adding other variables to the
Have you looked into using the defined searches function? I don't
remember if it is supported on the 6.3 mid-tier but it is on 7.x. You
set the defined search from the Admin Tool by going to the view
properties dialog of the form. Then to access the search click on the
Search menu from the
Add field a field to your with field id 1005, Search Bar. You can do
this by opening a form, click tool bar Form and then Form Action
fields.
On Jan 28, 2008 4:30 PM, Arner, Todd [EMAIL PROTECTED] wrote:
**
Have you looked into using the defined searches function? I don't remember
if it is
Is there a way to program an active link to set values into the Advanced
Search bar? What I want to do is provide my users help with doing searches
in a Help Desk case by providing a dialog box or a set of buttons to
push hardcoded searches to the Advanced Search bar.
AR Server: 6.03.00 patch
Hi All,
On the Change Management console, when you click on Advanced Search in the
Mid Tier, and the select a field from the Fields list, the field ID actually
shows up in the Search bar...
Does anyone know if this is as designed or do we need to make a
configuration change so the field name
Hello,
I was wondering if anyone has any documentation regarding Advanced Searching in
Remedy, like a user manual or training guide. I have some clients that would
like this information, and I thought I would see if I could benefit from
somebody elses efforts ;)
Thanks
Les Ganton
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arslist@ARSLIST.ORG
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Subject
Advanced Search Documentation
Hello,
I was wondering if anyone has any documentation regarding Advanced
Searching in
Remedy, like a user manual or training guide. I have some clients that
would
like this information, and I thought
Les,
The User Tool has a Help menu with a few pages on things like this. (
Including details about the operators, with examples for the LIKE
operator too.)
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process
Hi List Members,
Is there any way in which we can restrict the fields that get displayed
in the fields option in Advanced Search Bar?
My requirement is that hidden fields should not get listed in Advanced
Search Bar.
Thanks
Anukampa
DISCLAIMER
@ARSLIST.ORG
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Subject
fields in advanced search bar
**
Hi List Members,
Is there any way in which we can restrict the fields that get displayed in
the fields option in Advanced Search Bar?
My requirement is that hidden fields should not get listed in Advanced
Search Bar.
Thanks
Anukampa
All fields on a particular view will appear in the Fields drop-down on
the advanced search bar; hidden or not. The only way to remove them
from the menu is to remove them from the view.
-Eli
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
in advanced search bar
All fields on a particular view will appear in the Fields drop-down on
the advanced search bar; hidden or not. The only way to remove them
from the menu is to remove them from the view.
-Eli
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto
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