[cisco-voip] LDAP error on CUC

2015-09-24 Thread Jonathan Charles
We are integrated CUC/CUCM with AD (version 10.5)... We can import users from AD (Users - Import Users - from LDAP) successfully. The same user cannot be converted from local to AD (checking box Integrate with LDAP Directory on the CUC User page)... The error returned is "This user cannot be ass

[cisco-voip] Lync Microsoft RCC

2015-09-11 Thread Jonathan Charles
Have a cust with Microsoft Lync 2010, we need to be able to do Microsoft RCC... Followed the steps in the integration guide and installed the plugin, but we have no menu... Don't see the Cisco menu under tools... We have verified the user is enabled for RCC on IM and Presence and on Lync... An

Re: [cisco-voip] Error when SSHing into CUCM 10.5

2015-09-03 Thread Jonathan Charles
I am able to login to the OS Admin page with that account... so I should be able to make a remote support account and get tac to fix this... Thanks! Jonathan On Thu, Sep 3, 2015 at 2:02 PM, Ryan Huff wrote: > Also, if you are able to login into OS Administration (GUI) with the > platform admi

Re: [cisco-voip] Error when SSHing into CUCM 10.5

2015-09-03 Thread Jonathan Charles
I did do the patch with a switch-version... when the box came up it cranked Java errors and locked out the CLI (you would enter one command and it would crash...) I booted off of the rescue CD and switched versions back, the server came up and worked fine... except for this... Jonathan On Thu,

[cisco-voip] Error when SSHing into CUCM 10.5

2015-09-03 Thread Jonathan Charles
Unable to get valid context for administrator Last login: Thu Sep 3 11:09:07 2015 from 10.10.55.33 Had a failed patch from 10.5.2.11900 to 12901... switched back and everything appears to work, but can't SSH into the host. Google is devoid of results... Jonathan __

Re: [cisco-voip] Error when trying to change CUC password

2015-08-18 Thread Jonathan Charles
OK, fixed... a cluster reboot of CUC cleared it. Thanks! On Tue, Aug 18, 2015 at 7:39 PM, Jonathan Charles wrote: > OK, I have just verified this ONLY happens on the Publisher CUC node... > the Subscriber works fine... > > That is weird. > > > Jonathan > > On T

Re: [cisco-voip] Error when trying to change CUC password

2015-08-18 Thread Jonathan Charles
OK, I have just verified this ONLY happens on the Publisher CUC node... the Subscriber works fine... That is weird. Jonathan On Tue, Aug 18, 2015 at 3:10 PM, Jonathan Charles wrote: > Tried it with IE, Firefox and Chrome... same exact behavior... > > > > Jonathan > > On

Re: [cisco-voip] Error when trying to change CUC password

2015-08-18 Thread Jonathan Charles
5 at 2:50 PM, Jonathan Charles > wrote: > >> CUC version 10.5.2.2900 >> >> After you add a user and try to change their password, it takes you back >> to the user search page and kicks an error 411: >> >> [image: Inline image 1] >> >> This only a

[cisco-voip] Error when trying to change CUC password

2015-08-18 Thread Jonathan Charles
CUC version 10.5.2.2900 After you add a user and try to change their password, it takes you back to the user search page and kicks an error 411: [image: Inline image 1] This only applies to users with mailboxes... it doesn't matter if they are imported from CUCM or created locally... Any ideas?

Re: [cisco-voip] Cisco 8841/51 not sending DTMF...

2015-07-13 Thread Jonathan Charles
tmf > over skinny to work (which was the more odd of the two issues). > > You could grab some pcap's to get a more clear picture. > > Thanks, > > Ryan > > > ---- Original Message > From: Jonathan Charles > Sent: Tuesday, July 7, 2015 08:20 PM > T

Re: [cisco-voip] Cisco 8841/51 not sending DTMF...

2015-07-07 Thread Jonathan Charles
you have any other SIP phones at this site/cluster? > > Thanks, > > Ryan > > > Original Message > From: Jonathan Charles > Sent: Tuesday, July 7, 2015 07:44 PM > To: Ryan Huff > Subject: Re: [cisco-voip] Cisco 8841/51 not sending DTMF... > CC: c

Re: [cisco-voip] Cisco 8841/51 not sending DTMF...

2015-07-07 Thread Jonathan Charles
an mtp? > > On the external side, what DTMF signaling methods are you supporting? Just > rtp-nte? > > Do you have any other SIP phones at this site/cluster? > > Thanks, > > Ryan > > > Original Message > From: Jonathan Charles > Sent: T

Re: [cisco-voip] Cisco 8841/51 not sending DTMF...

2015-07-07 Thread Jonathan Charles
I am SCCP to CUC; SIP to SIP for PSTN (SIP trunk to CUBE, SIP trunk to CL) On Mon, Jul 6, 2015 at 3:27 PM, Ryan Huff wrote: > Are you sip to cuc ab d the pstn? If so, what is your dtmf support in your > trunks? > > Thanks, > > Ryan > > > Original Messag

[cisco-voip] Cisco 8841/51 not sending DTMF...

2015-07-06 Thread Jonathan Charles
We have a site with new Cisco 8841 and 51 phones (CUCM 10.5.2), running 10.2.2.16, and they are not sending DTMF externally... or internally to voicemail. An IP Communicator does send DTMF without issue. Any known issues with these new phones? Jonathan

[cisco-voip] CUC 10.5 COBRAS possible bug on import?

2015-06-15 Thread Jonathan Charles
We have a CUC 8.6 with a Message Action of accept and relay to email for voice messages. We used COBRAS to go to 10.5 and the read messages kicked off emails to the users. Shouldn't the system have NOT sent emails on restored read messages? Jonathan

Re: [cisco-voip] BAT and the VG310...

2015-06-15 Thread Jonathan Charles
OK, the export and reimport worked... sort of... The phones are there and registered, but under the Gateway, they still show the ? on the ports... I don't think this worked... On Mon, Jun 15, 2015 at 9:37 AM, Jonathan Charles wrote: > Yeah, I tried just last 10 digits of MA

Re: [cisco-voip] BAT and the VG310...

2015-06-15 Thread Jonathan Charles
a VG310, I would assume it > would be the same as a 224, but you know what that gets you (assuming). > > On Mon, Jun 15, 2015 at 8:39 AM, Jonathan Charles > wrote: > >> I am doing SCCP... so how should it be formed? >> >> On Mon, Jun 15, 2015 at 7:45 AM, Charles

Re: [cisco-voip] BAT and the VG310...

2015-06-15 Thread Jonathan Charles
I am doing SCCP... so how should it be formed? On Mon, Jun 15, 2015 at 7:45 AM, Charles Goldsmith wrote: > Not with MGCP > > Sent via C=64 Mobile > > On Jun 15, 2015, at 12:09 AM, Jonathan Charles wrote: > > So, for Domain Name, did you not specify the SKIGWXXX or just

[cisco-voip] BAT and the VG310...

2015-06-14 Thread Jonathan Charles
Tried BATing a VG310 in the same way we used to do a VG224 and it failed like crazy...it installs the first one, then errors out saying the domain name already exists... I used the BAT template with 10.5.2-11900 and used the tab for the VG310s. I tried adding the VG310 first and not, each time it

Re: [cisco-voip] Cisco 8851 not failing over to backup circuit...

2015-04-29 Thread Jonathan Charles
ntil it breaks, if it does resolve it? > > On Fri, Apr 24, 2015 at 3:18 PM, Jonathan Charles > wrote: > > Cranked the MTU to 1500, no change, dropped it down to 1100, no change... > > they will not register over the backup link... we have confirmed full > > connectivi

[cisco-voip] Cisco Unity Connection 10.5 deleted messages returning...

2015-04-28 Thread Jonathan Charles
I just migrated a system from CUC 8.6.2 to CUC 10.5 with UM to Exchange 2010. When two users delete messages, after a few seconds they come back and the MWI light comes back on. We have run the EWS Utility to remove the voicemail settings, however, it has not resolved the issue... Any ideas?

Re: [cisco-voip] Cisco 8851 not failing over to backup circuit...

2015-04-24 Thread Jonathan Charles
phone's behavior? > > Does the physical phone show un regestered or does the phone show the new > ccm/tftps addresses eventhough it doesn't register? > > Whst load version on the 8851's? > > Thanks, > > Ryan > > > Original Message >

Re: [cisco-voip] Cisco 8851 not failing over to backup circuit...

2015-04-24 Thread Jonathan Charles
fragment large packets? If you can clear > df-bit at the interface, that may help move some of the larger packets > through IF they have the DF-bit set. > > > > +Chris > > TME - Unity Connection and MediaSense > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.

Re: [cisco-voip] Cisco 8851 not failing over to backup circuit...

2015-04-24 Thread Jonathan Charles
c config, nothing out of the ordinary. > > On Thu, Apr 23, 2015 at 6:35 PM, Jonathan Charles > wrote: > > We have CUCM 8.6.2 with Cisco 8851, Cisco 8831 phones at a remote > location; > > they are connected over MPLS and a Peplink Balance VPN as a backup. > > > >

Re: [cisco-voip] Cisco 8851 not failing over to backup circuit...

2015-04-23 Thread Jonathan Charles
--- > From: Ryan Huff > Sent: Thursday, April 23, 2015 08:48 PM > To: Jonathan Charles > Subject: Re: [cisco-voip] Cisco 8851 not failing over to backup circuit... > CC: cisco-voip@puck.nether.net > > What load on the 51s and is that load version present on all nodes? &g

Re: [cisco-voip] Cisco 8851 not failing over to backup circuit...

2015-04-23 Thread Jonathan Charles
Settings are identical... I have no idea why only the 8831 is registering and the 8851s aren't... Jonathan On Thu, Apr 23, 2015 at 7:37 PM, Ryan Huff wrote: > Same ccm group/device pool etc? > > Thanks, > > Ryan > > > Original Message >

[cisco-voip] Cisco 8851 not failing over to backup circuit...

2015-04-23 Thread Jonathan Charles
We have CUCM 8.6.2 with Cisco 8851, Cisco 8831 phones at a remote location; they are connected over MPLS and a Peplink Balance VPN as a backup. When we yank the MPLS, the 8831 registers with CUCM and works fine the 8851s do NOT. Any reason the 8851 would act differently? Jonathan

[cisco-voip] Cisco Unity Connection error email everytime a UM is left on Exchange...

2015-04-20 Thread Jonathan Charles
Getting this error sent to the sender of the voicemail: *Delivery has failed to these recipients or groups:* journal2...@centerrehc.com A communication failure occurred during the delivery of this message. Please try to resend the message later. If the problem continues, contact your helpdesk.

Re: [cisco-voip] CUC EST Time off...

2015-03-27 Thread Jonathan Charles
ether.net] *On Behalf > Of *Norton, Mike > *Sent:* Friday, March 27, 2015 4:00 PM > *To:* Jonathan Charles; cisco-voip@puck.nether.net > *Subject:* Re: [cisco-voip] CUC EST Time off... > > > > > > I’m not seeing what the problem is. EST is supposed to be 5 hours b

Re: [cisco-voip] CUC EST Time off...

2015-03-27 Thread Jonathan Charles
=== === > 12 America/New_York 300 0/11/0/1,02:00:00:00 0 > 0/3/0/2,02:00:00:00 -60 > 350 EST5EDT 300 0/11/0/1,02:00:00:00 0 > 0/3/0/2,02:00:00:00 -60 > > Since you're on version 10.5, you should be able to set the new timezone > without lice

[cisco-voip] CUC EST Time off...

2015-03-26 Thread Jonathan Charles
Host Name : CUC Date : Thu Mar 26, 2015 22:12:45 Time Zone : Eastern Standard Time (EST) Locale : en_US.UTF-8 Product Ver: 10.5.1.1-7 Unified OS Version : 6.0.0.0-2 admin:utils ntp status ntpd (pid 7533) is running... remote

Re: [cisco-voip] Forwarding UM Emails

2015-03-24 Thread Jonathan Charles
ailto:cisco-voip-boun...@puck.nether.net] On Behalf Of > Erick > Sent: Monday, March 23, 2015 4:44 PM > To: Jonathan Charles > Cc: cisco-voip@puck.nether.net > Subject: Re: [cisco-voip] Forwarding UM Emails > > Last I looked it was a exchange limitation where rules don't wor

[cisco-voip] Forwarding UM Emails

2015-03-23 Thread Jonathan Charles
Customer with CUC 8.6, they have UM with Exchange 2010. Customer needs voicemails to follow Exchange rules (forward, etc.) when they set them. E.g. User is out for the day; they want their voicemails to be forwarded to another user... they want to be able to turn it off when they get back. Curre

Re: [cisco-voip] Cisco Unity Express SMTP wrong from address...

2015-03-20 Thread Jonathan Charles
, Mar 20, 2015 at 11:11 AM, Jonathan Charles > wrote: > >> Trying to set up CUE 8.6 relay thru gmail... >> >> We couldn't connect directly so we installed an SMTP relay and we see the >> message going out: >> >> >> ""SENT: 2

[cisco-voip] Cisco Unity Express SMTP wrong from address...

2015-03-20 Thread Jonathan Charles
Trying to set up CUE 8.6 relay thru gmail... We couldn't connect directly so we installed an SMTP relay and we see the message going out: ""SENT: 220 voicemailrelay.customerdomain.com ESMTP" ""RECEIVED: EHLO se-192-168-124-2.customerdomain.com" ""SENT: 250-voicemailrelay.customerdomain.com[nl]25

Re: [cisco-voip] Singlewire Remote Phone Control - Now Free!

2015-03-15 Thread Jonathan Charles
sets and logon /logoff > services? > > > > Norm Nicholson > Telecom Analyst > City of Kitchener > (519)741.2200 x7000 >*From: *Jonathan Charles > *Sent: *Sunday, March 15, 2015 12:34 PM > *To: *cisco-voip@puck.nether.net > *Subject: *[cisco-voip] Singlewire Remot

[cisco-voip] Singlewire Remote Phone Control - Now Free!

2015-03-15 Thread Jonathan Charles
Didn't know if everyone was aware that Singlewire just made RPC free... https://www.singlewire.com/free-xml-apps.html Jonathan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] CUE 8.6.5 notification to gmail...

2015-03-12 Thread Jonathan Charles
Telnet to smtp.gmail.com on 465 from that subnet works fine... Jonathan On Wed, Mar 11, 2015 at 9:40 AM, Brian Meade wrote: > Port 465 blocked? > > On Tue, Mar 10, 2015 at 10:19 PM, Jonathan Charles > wrote: > >> We loaded the gmail settings and we keep getting... >

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-11 Thread Jonathan Charles
now jumping to 10.5 > > > > *Von:* Ryan Huff [mailto:ryanh...@outlook.com] > *Gesendet:* Dienstag, 10. März 2015 17:44 > *An:* Martin Schmuker; Jonathan Charles > *Cc:* cisco-voip@puck.nether.net > *Betreff:* RE: AW: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > > > &g

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-11 Thread Jonathan Charles
UCSInstall_UCOS_10.5.1.1-7.sgn.iso file I was trying to use before... no idea why it worked with PCD. PCD is really easy to setup and use too. Jonathan On Tue, Mar 10, 2015 at 12:05 PM, Jonathan Charles wrote: > Yeah, I a went thru the Cisco Live upgrade to 10 thing, it said PCD may

[cisco-voip] CUE 8.6.5 notification to gmail...

2015-03-10 Thread Jonathan Charles
We loaded the gmail settings and we keep getting... Test Result: Could not connect to SMTP host: smtp.gmail.com, port: 465 We can ping GMAIL from the CUE: se-192-168-124-2# ping smtp.gmail.com PING gmail-smtp-msa.l.google.com (74.125.193.109) 56(84) bytes of data. 64 bytes from 74.125.193.109: i

Re: [cisco-voip] installing v9 collab software on 7845H2 equivalent

2015-03-10 Thread Jonathan Charles
I am pretty sure v8.6 is as far as you can go on a G5... just an FYI, version 10 has no bare-metal installation... Jonathan On Tue, Mar 10, 2015 at 10:09 AM, Lelio Fulgenzi wrote: > > OK, grasping at straws here, I know. I'm just trying to buy some (more) > time before we dive into UC on UCS.

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Jonathan Charles
gt; > *Von:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *Im Auftrag > von *Jonathan Charles > *Gesendet:* Dienstag, 10. März 2015 16:23 > *An:* Ryan Huff > *Cc:* cisco-voip@puck.nether.net > *Betreff:* Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > > > > It i

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Jonathan Charles
> *arghl* > > > > *Von:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *Im Auftrag > von *Jonathan Charles > *Gesendet:* Dienstag, 10. März 2015 16:23 > *An:* Ryan Huff > *Cc:* cisco-voip@puck.nether.net > *Betreff:* Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails..

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Jonathan Charles
specific version of 10.0.1 you are using and the > specific version version of 10.5.1 that you want to go to? > > If you do a "show version active" on all the cluster nodes; what do you > see? Is it the same on all nodes? > > I assume you tried to download a new image fi

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Jonathan Charles
any are > inaccessible, remove them. Also ‘utils diagnose test’ is good to run as > well. > > > > > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf > Of *Jonathan Charles > *Sent:* Tuesday, March 10, 2015 1:06 AM > *To:* Andrew

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-10 Thread Jonathan Charles
that? > > Thanks, > > Ryan > > > Original Message > From: Jonathan Charles > Sent: Tuesday, March 10, 2015 01:30 AM > To: Andrew Grech > Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > CC: Cisco VoIP Group > > Well, that didn&

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-09 Thread Jonathan Charles
It is re-running after SFTPing from a Windows box (FreeFTPd)... Jonathan On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech wrote: > Hi john, I've had a ISO from Linux to prime with bad permissions and had > this error > On 10/03/2015 1:13 PM, "Jonathan Charles" wrote:

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-09 Thread Jonathan Charles
. > > Not a whole lot of information, but I have seen SFTP cause similar issues, > I think it was a permissions problem on a linux setup using openssh. > > On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles > wrote: > >> Getting error: >> >> >> Error encountere

Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-09 Thread Jonathan Charles
ot of information, but I have seen SFTP cause similar issues, > I think it was a permissions problem on a linux setup using openssh. > > On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles > wrote: > >> Getting error: >> >> >> Error encountered: An unknown error

[cisco-voip] Upgrade 9.1.2 to 10.0 fails...

2015-03-09 Thread Jonathan Charles
Getting error: Error encountered: An unknown error occurred while accessing the upgrade file. Warning: A system reboot is required when the upgrade process completes or is canceled. This will ensure services affected by the upgrade process are functioning properly. Tried upgrade from to 10.0.1 a

Re: [cisco-voip] Radio and Voice Calls for University Police

2015-03-05 Thread Jonathan Charles
Cisco IPICS Mobile Client will integrate Cisco UCM with Motorola Radios (and PTT functionality)... Jonathan On Tue, Feb 24, 2015 at 12:10 PM, Lisa Notarianni < lisa.notaria...@scranton.edu> wrote: > Here at The University of Scranton, our Police Department is looking for > a solution that wil

Re: [cisco-voip] Rehost CUCM 9 licenses...

2015-03-05 Thread Jonathan Charles
5, 2015 at 2:53 PM, wrote: > Jonathan, > > Are you trying to move these to a non-ELM/PLM server or just migrate > ELM/PLM to a new server? > > If you are migrating ELM/PLM there is a self service tool that can do this > now. > > > On 2015-03-05 14:19, Jonathan Charle

Re: [cisco-voip] "Understanding SIP Traces" document

2015-03-05 Thread Jonathan Charles
Have a friend at CSR 11 and he had some Cisco people try to get it and they couldn't either... Jonathan On Thu, Mar 5, 2015 at 12:35 PM, Brian Meade wrote: > For TAC internal, we just used techzone. I think something else happened > here. > > On Thu, Mar 5, 2015 at 1

Re: [cisco-voip] Rehost CUCM 9 licenses...

2015-03-05 Thread Jonathan Charles
458 (fax) > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf > Of *Jonathan Charles > *Sent:* Thursday, March 05, 2015 2:40 PM > *To:* Andy > *Cc:* cisco-voip@puck.nether.net > *Subject:* Re: [cisco-voip] Rehost CUCM 9 licenses... > >

Re: [cisco-voip] Rehost CUCM 9 licenses...

2015-03-05 Thread Jonathan Charles
Yes, but there is no way extract the licenses and get them to TAC... Jonathan On Thu, Mar 5, 2015 at 1:34 PM, Andy wrote: > Isn’t it done via license manager? > > Andy > andy.ca...@gmail.com > > > > > On 5 Mar 2015, at 19:32, Jonathan Charles wrote: > > &g

[cisco-voip] Rehost CUCM 9 licenses...

2015-03-05 Thread Jonathan Charles
Where on CUCM 9 are the license files stored (File list...) so I can send them to TAC with a new request ... Jonathan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] 79xx and the ITL, without access to the existing phone system

2015-03-05 Thread Jonathan Charles
directly. What I don’t have however is > documentation on the tool. I was given a wiki URL that doesn’t work. > > - Dan > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net > ] *On Behalf Of *Jonathan Charles > *Sent:* Thursday, March 05, 2015 12:07 PM >

Re: [cisco-voip] "Understanding SIP Traces" document

2015-03-05 Thread Jonathan Charles
partner. My guess is I am not > as cool as Jonathan. > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf > Of *Jonathan Charles > *Sent:* Thursday, March 05, 2015 9:52 AM > *To:* Ed Leatherman > *Cc:* Cisco VOIP > *Subject:* Re: [cisco-vo

[cisco-voip] Any Advantage of CIMP server with Webex accounts?

2015-03-05 Thread Jonathan Charles
Customer has Webex (Jabber logged into Cisco Webex, not Presence)... wondering if there would be any value add by installing CIMP servers as well.. We are planning on rolling out an Expressway for offnet Jabber connections, and all of the design guides list the IMP server... Jonathan ___

Re: [cisco-voip] 79xx and the ITL, without access to the existing phone system

2015-03-05 Thread Jonathan Charles
Can you share the file? Thanks! Jonathan On Mon, Mar 2, 2015 at 10:18 AM, Ryan Ratliff (rratliff) wrote: > If the phones will register and have settings access enabled you can use > the Cisco EraseITL utility to wipe them. You can get it from TAC if you > don’t have a copy handy. > > -Rya

Re: [cisco-voip] Alternative Route Pattern - Question

2015-03-05 Thread Jonathan Charles
You can do this with a route-list... and on each route group either prefix digits when you send them to the new gateway... Jonathan On Tue, Mar 3, 2015 at 6:56 AM, Andrew Grech wrote: > Hi I'm thinking about a problem and don't know the best way forward. > > For a global deployment I'd like to

Re: [cisco-voip] "Understanding SIP Traces" document

2015-03-05 Thread Jonathan Charles
I got it to... and I am a CCIE and a partner... My guess is that it is TAC internal. I want this document... Jonathan On Tue, Mar 3, 2015 at 4:10 PM, Ed Leatherman wrote: > Hello! > > One of my guys has been referencing a document on the cisco support forums > called "Understanding SIP Tra

Re: [cisco-voip] Jabber/Webex Connect phone control of 9971

2014-12-24 Thread Jonathan Charles
in the Jabber group, then once that is made you just > assign the Jabber role group to users. > > On Tue, Dec 23, 2014 at 8:32 PM, Jonathan Charles > wrote: > > Tested with Webex Connect, works too... > > > > On Tue, Dec 23, 2014 at 8:25 PM, Jonathan Charles > wr

Re: [cisco-voip] Jabber/Webex Connect phone control of 9971

2014-12-23 Thread Jonathan Charles
Tested with Webex Connect, works too... On Tue, Dec 23, 2014 at 8:25 PM, Jonathan Charles wrote: > Yep, that totally did it... > > Added: > > Standard CTI Allow Control of Phones supporting Connected Xfer and conf > Standard CTI Allow Control of Phones supporting Rollover Mode

Re: [cisco-voip] Jabber/Webex Connect phone control of 9971

2014-12-23 Thread Jonathan Charles
> The phone shows up in the phone control list in Jabber when you're > selecting the mode? > > Sent from my Windows Phone > -- > From: Jonathan Charles > Sent: ‎12/‎23/‎2014 7:58 PM > To: cisco-voip@puck.nether.net > Subject: [cisco-voip] J

Re: [cisco-voip] Jabber/Webex Connect phone control of 9971

2014-12-23 Thread Jonathan Charles
is almost the same so it is odd it is working for 79xx and > not a 99xx. > > The phone shows up in the phone control list in Jabber when you're > selecting the mode? > > Sent from my Windows Phone > -- > From: Jonathan Charles > Sent: ‎12/‎

[cisco-voip] Jabber/Webex Connect phone control of 9971

2014-12-23 Thread Jonathan Charles
We have users who use Webex Connect (and Jabber) and they can use phone control for their 7900s et al; but not for the 9971, it just times out when you select them. We have CUCM 10.5 and the latest version of Jabber/Webex Connect... problem is exhibited on both Jabber and Webex Connect for the 997

Re: [cisco-voip] CFA/SNR fails with 503 Request Timeout at Proxy...

2014-12-23 Thread Jonathan Charles
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback cisco no vad ! Jonathan On Tue, Dec 16, 2014 at 3:37 PM, Jonathan Charles wrote: > OK, added the Diversion, and now on some calls, we are getting a 606 Not > Acceptable... > > voice class sip-profiles 1 > request I

Re: [cisco-voip] CFA/SNR fails with 503 Request Timeout at Proxy...

2014-12-16 Thread Jonathan Charles
modify. >> >> Now if you add when there is already one then there will be two. >> >> So I delete then add so there is always the one I want. >> >> Sent from my iPhone >> +1 801 718 2308 >> >> On Dec 13, 2014, at 2:47 PM, Jonathan Charles wrote:

Re: [cisco-voip] CFA/SNR fails with 503 Request Timeout at Proxy...

2014-12-13 Thread Jonathan Charles
So I delete then add so there is always the one I want. > > Sent from my iPhone > +1 801 718 2308 > > On Dec 13, 2014, at 2:47 PM, Jonathan Charles wrote: > > The problem from Verizon is that there is no diversion header in the > message, how do we add one, I am modify

Re: [cisco-voip] CFA/SNR fails with 503 Request Timeout at Proxy...

2014-12-13 Thread Jonathan Charles
t; Do we see this message inbound on cube??, then it would be worth asking > vz if they need something specific on redirected calls. > On 12-Dec-2014 10:33 am, "Jonathan Charles" wrote: > >> CCM - H323 - CUBE - SIP TRUNK - Verizon SIP >> >> We are seeing the fo

[cisco-voip] CFA/SNR fails with 503 Request Timeout at Proxy...

2014-12-11 Thread Jonathan Charles
CCM - H323 - CUBE - SIP TRUNK - Verizon SIP We are seeing the following SIP errors on CFA/SNR calls: SIP/2.0 503 Request Timeout At Proxy Via: SIP/2.0/UDP 157.130.97.178:5060;branch=z9hG4bKACD87F86 From: "PLACE" ;tag=EB500DAC-20BF To: ;tag=aprqngfrt-9h00440a6 Call-ID: 41B1BE63-80EF11E4-B5

Re: [cisco-voip] 2n Helios no video to Cisco 9971

2014-09-01 Thread Jonathan Charles
with > the capabilities on the 9971. > > Brian > > > On Fri, Aug 29, 2014 at 8:16 PM, Jonathan Charles > wrote: > >> We installed a couple of 2N Helios IP Vario phones and we have them >> calling a hunt pilot to ring a group of Cisco 9971s, audio works fine; &g

[cisco-voip] 2n Helios no video to Cisco 9971

2014-08-29 Thread Jonathan Charles
We installed a couple of 2N Helios IP Vario phones and we have them calling a hunt pilot to ring a group of Cisco 9971s, audio works fine; however, we are not getting video on the 9971s. We have enabled video on the 9971s and ensured there is unlimited video bandwidth in the location. No matter w

Re: [cisco-voip] COnverting LDAP user to Local user

2014-06-17 Thread Jonathan Charles
Yes, if it looking for a match in AD... if you need a true local user, make sure the userID does not exist in AD. JOnathan On Thu, Jun 12, 2014 at 3:05 PM, Erick Wellnitz wrote: > CUCM 9.1.2.1-28 > > I have a quick question regarding LDAP and local users. > > I have LDAP set up to synch u

[cisco-voip] Media Master Issues with CUC 8.6.2

2014-05-20 Thread Jonathan Charles
We are seeing a lot of java errors with the media master, specifically: Server Error The Server voicemail reports the following: Code 23 Descirption Access Denied Also, when we save messages to a wave file, they are only 10k and unplayable... We are also not able to record... Any ideas?

[cisco-voip] Masking internal calls...

2014-05-08 Thread Jonathan Charles
We have a bunch of phones in a helpdesk, when they call internal, we want a number to show up (internally)... is there a way to mask the number internally? Right now, their extensions show up and people are calling them directly Jonathan ___ cisco-

Re: [cisco-voip] Cisco Jabber 9.6.0 Call Preservation

2014-04-30 Thread Jonathan Charles
That fixed it, thanks! Downside is that the call doesn't disconnect when the remote disconnects added limit-media-detection and it appears to not be any better... J On Wed, Apr 30, 2014 at 3:25 PM, Jonathan Charles wrote: > Made the changes; will need to schedule maintenance

Re: [cisco-voip] Cisco Jabber 9.6.0 Call Preservation

2014-04-30 Thread Jonathan Charles
; Brian > > > On Tue, Apr 29, 2014 at 11:16 PM, Jonathan Charles wrote: > >> We have no hard phones; however, Cisco IP Communicator also drops the >> call during a CCM failover... >> >> >> Jonathan >> >> >> On Tue, Apr 29, 2014 at 10:08 AM

Re: [cisco-voip] Cisco Jabber 9.6.0 Call Preservation

2014-04-29 Thread Jonathan Charles
t? > > Brian > > > On Tue, Apr 29, 2014 at 10:28 AM, Jonathan Charles wrote: > >> We have CUCM 9.1, IM&P 9 and Jabber 9.6 connected to IM and P as >> softphones... >> >> Call Preservation is not working... in the event of a CUCM loss, the call >> dro

[cisco-voip] Cisco Jabber 9.6.0 Call Preservation

2014-04-29 Thread Jonathan Charles
We have CUCM 9.1, IM&P 9 and Jabber 9.6 connected to IM and P as softphones... Call Preservation is not working... in the event of a CUCM loss, the call drops... Gateway is H.323... Any ideas how to remediate? Jonathan ___ cisco-voip mailing list ci

Re: [cisco-voip] CUC 8.6.2.20000 Import from CUCM takes 15 minutes...

2014-03-31 Thread Jonathan Charles
ms* > > > > In the same log you can also check for any SOAP errors. > > > > Look out for this bug: CSCth86004 > > > > Regards > > > > *Mehtab Shinwari* | CCNP-V/RS > Senior Support Engineer > www.fidelus.com > > > > *From:* cisco-voip

Re: [cisco-voip] CUC 8.6.2.20000 Import from CUCM takes 15 minutes...

2014-03-31 Thread Jonathan Charles
gt; > Sent from my iPhone > > > On Mar 31, 2014, at 1:29 AM, Jonathan Charles wrote: > > > > Repeatable; just started... can add users locally, but cannot import > from CUCM... searching takes forever, and once you find them, the import > takes forever as well (realisti

[cisco-voip] CUC 8.6.2.20000 Import from CUCM takes 15 minutes...

2014-03-30 Thread Jonathan Charles
Repeatable; just started... can add users locally, but cannot import from CUCM... searching takes forever, and once you find them, the import takes forever as well (realistically, about 15 minutes for each...) Any ideas? Jonathan ___ cisco-voip mailin

Re: [cisco-voip] CUC 9.1 "Searching, No Messages Found"

2014-03-28 Thread Jonathan Charles
ri, Mar 28, 2014 at 4:14 PM, Jonathan Charles wrote: > >> Have a couple of users and they cannot access their voicemail via the >> telephone user interface; they CAN get their messages via the CUC Web >> Inbox... >> >> Same error with Unified Messaging enable

[cisco-voip] CUC 9.1 "Searching, No Messages Found"

2014-03-28 Thread Jonathan Charles
Have a couple of users and they cannot access their voicemail via the telephone user interface; they CAN get their messages via the CUC Web Inbox... Same error with Unified Messaging enabled or not; with LDAP integration or not... Any ideas? Jonathan

<    1   2   3