[Desktop-packages] [Bug 1834400] Re: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed

2019-06-28 Thread Book 'em Dano
Per instructions listed @ https://wiki.ubuntu.com/DebuggingPrintingProblems ** Attachment added: "troubleshoot-again.txt" https://bugs.launchpad.net/hplip/+bug/1834400/+attachment/5274052/+files/troubleshoot-again.txt -- You received this bug notification because you are a member of Desktop

[Desktop-packages] [Bug 1834400] Re: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed

2019-06-28 Thread Book 'em Dano
I don't believe that the issues in LP:934669 are related to the issues I have experienced, but I could be wrong. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1834400 Title: pc reports

[Desktop-packages] [Bug 1834400] Re: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed

2019-06-28 Thread Book 'em Dano
I upgraded from hplip 3.19.5 to 3.19.6 and still not able to print to network printer. Followed debugging instructions @ https://wiki.ubuntu.com/DebuggingPrintingProblems ** Attachment added: "error_log" https://bugs.launchpad.net/hplip/+bug/1834400/+attachment/5274051/+files/error_log --

[Desktop-packages] [Bug 1834400] Re: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed

2019-06-26 Thread Book 'em Dano
** Tags added: disco -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1834400 Title: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed Status in HPLIP: New

[Desktop-packages] [Bug 1834400] Re: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed

2019-06-26 Thread Book 'em Dano
** Attachment added: "troubleshoot-logs.txt" https://bugs.launchpad.net/hplip/+bug/1834400/+attachment/5273697/+files/troubleshoot-logs.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu.

[Desktop-packages] [Bug 1834400] [NEW] pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed

2019-06-26 Thread Book 'em Dano
Public bug reported: I attempted to print a file on a network printer which was set up via HPLIP. The PC reports that the print job has started and completed on the network printer, but in fact the network printer has not printed anything. ** Affects: hplip Importance: Undecided

[Desktop-packages] [Bug 1080367] [NEW] can not select drive containing media that I want to create an image of

2012-11-18 Thread Book 'em Dano
Public bug reported: I selected the option to created a 1:1 ISO image of a CD, but in the 'Copy CD/DVD' window when I select the 'Select disc to copy' expanded list I can not drive the drive that contains the media that I want to copy. I see the option I want to select but when I click on it

[Desktop-packages] [Bug 1068673] Re: Disable touchpad while typing doesn't work

2012-11-12 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug. Please include the information requested at https://wiki.ubuntu.com/DebuggingTouchpadDetection as separate attachments (particularly

[Desktop-packages] [Bug 1067931] Re: Mouse is buggy just after boot in Ubuntu 12.04

2012-11-12 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug. Please include the information requested at https://wiki.ubuntu.com/DebuggingMouseDetection as separate attachments. -- You

[Desktop-packages] [Bug 1074971] Re: Logitech Mouse/Keyboard freeze

2012-11-10 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1074971 When reporting bugs in the future please use apport by using 'ubuntu- bug' and

[Desktop-packages] [Bug 1075511] Re: [Ubuntu 12.04.1 LTS 32-bit] Several SiS 661GX / 761GX (Real256E graphics) issues

2012-11-10 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at

[Desktop-packages] [Bug 1068773] Re: 3d games can't change resolution when on full screen , and nvidia proprietary driver can't be isntalled ... needs kernel sources ?

2012-11-10 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please run the command 'apport-collect 1068773' which will attach necessary information for debugging this as an Xorg problem. Thanks in advance. ** Package changed: ubuntu = xorg (Ubuntu) ** Changed in: xorg

[Desktop-packages] [Bug 1075530] Re: No keyboard or mouse after ubuntu 12.10 install

2012-11-09 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please type the command 'apport-collect 1075530' in a terminal which will attach necessary information for debugging this as an Xorg problem. Also please refer to https://wiki.ubuntu.com/DebuggingKeyboardDetection

[Desktop-packages] [Bug 1006443] Re: yelp --help not showing --version option

2012-11-04 Thread Book 'em Dano
you could type in a terminal: dpkg -l | grep yelp or apt-cache policy yelp to view the version of the program installed. ** Package changed: ubuntu = yelp (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to yelp in Ubuntu.

[Desktop-packages] [Bug 1006443] Re: yelp --help not showing --version option

2012-11-04 Thread Book 'em Dano
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but

[Desktop-packages] [Bug 1006083] Re: new alienware laptop won't boot with 2 external monitors connected

2012-11-04 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect

[Desktop-packages] [Bug 1005261] Re: PS/2 peripherals fail in 10.04 and 12.04

2012-11-04 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug. Please include the information requested at https://wiki.ubuntu.com/DebuggingMouseDetection as separate attachments. Please execute

[Desktop-packages] [Bug 1024027] Re: System hangs after installing Ubuntu 12.04 64 bit

2012-11-03 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. What type of installation are you performing? Are you upgrading from 10.10 to 12.04? Are you performing a fresh install over an existing partition or or new partition? Please refer to

[Desktop-packages] [Bug 1015412] Re: resolution issue with secondary display, working fine in 10.04

2012-11-03 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1015412 When reporting bugs in the future please use apport by using 'ubuntu- bug' and

[Desktop-packages] [Bug 1052322] Re: Screen goes black short after grub

2012-11-03 Thread Book 'em Dano
Please refer to https://wiki.ubuntu.com/X/Troubleshooting/BlankScreen and attach any logs mentioned therein. ** Package changed: ubuntu = xorg (Ubuntu) ** Changed in: xorg (Ubuntu) Importance: High = Undecided -- You received this bug notification because you are a member of Desktop

[Desktop-packages] [Bug 1023154] Re: Crash problem

2012-11-02 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please run the command apport-collect 1023154 which will attach necessary information for debugging this as an Xorg problem. Thanks in advance. ** Package changed: ubuntu = xserver-xorg-video-ati (Ubuntu)

[Desktop-packages] [Bug 1030011] Re: Intel Ivy Bridge HD 2500 graphics chip hangs because of X.Org driver

2012-11-01 Thread Book 'em Dano
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but

[Desktop-packages] [Bug 1024150] Re: Nautilus crashes when opening a new tab on a opening usb

2012-11-01 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1024150 When reporting bugs in the future please use apport by using 'ubuntu- bug' and

[Desktop-packages] [Bug 993717] Re: sound is constantly lost, requiring a reboot or suspend

2012-10-29 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read How to report bugs effectively

[Desktop-packages] [Bug 1072789] Re: directory module propertise error

2012-10-29 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1072789 When reporting bugs in the future please use apport by using 'ubuntu- bug' and

[Desktop-packages] [Bug 1068673] Re: Disable touchpad while typing doesn't work

2012-10-21 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1068673 When reporting bugs in the future please use apport by using 'ubuntu- bug' and

[Desktop-packages] [Bug 1026106] Re: usb mouse doesn't work

2012-10-21 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please run the command 'apport-collect 1026106' which will attach necessary information for debugging this as an Xorg problem. Please include the information requested at

[Desktop-packages] [Bug 1067931] Re: Mouse is buggy just after boot in Ubuntu 12.04

2012-10-21 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please run the command 'apport-collect 1067931' which will attach necessary information for debugging this as an Xorg problem. Thanks in advance. ** Tags added: amd64 precise ** Package changed: ubuntu = xorg

[Desktop-packages] [Bug 1064254] Re: No sound with flash player with Ubuntu 12.04, flash 11.2.202 and pulseaudio 1:1.1-0ubuntu1

2012-10-16 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1064254 When reporting bugs in the future please use apport by using 'ubuntu- bug' and

[Desktop-packages] [Bug 1064783] Re: Won't boot after kernel upgrade

2012-10-16 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please edit the top grub menu entry and delete the words 'quiet' and 'splash', then boot up. If boot up is successful, please run the command 'apport-collect 1064783' which will attach necessary information for

[Desktop-packages] [Bug 1035141] Re: can not edit wireless setting when password incorrect

2012-10-16 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1035141 When reporting bugs in the future please use apport by using 'ubuntu- bug' and

[Desktop-packages] [Bug 1024126] Re: When I plug a second monitor into my macbook air, sometimes ubuntu freezes and just displays a single stuck mouse pointer on the new monitor and blackness in the b

2012-10-15 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please run the command 'apport-collect 1024126' which will attach necessary information for debugging this as an Xorg problem. See https://wiki.ubuntu.com/X/Troubleshooting for additional info. Thanks in advance.

[Desktop-packages] [Bug 1063842] Re: PornView App as recomendation on gcompris details page in Software Center

2012-10-14 Thread Book 'em Dano
** Package changed: ubuntu = software-center (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to software-center in Ubuntu. https://bugs.launchpad.net/bugs/1063842 Title: PornView App as recomendation on gcompris details page in

[Desktop-packages] [Bug 1064248] Re: hotkeys do not work in ubuntu 12.04

2012-10-14 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't start working on it yet, because your bug report didn't include enough information. Please include the information requested at https://wiki.ubuntu.com/Hotkeys/Troubleshooting. If you have

[Desktop-packages] [Bug 1011771] Re: my touch pad of my laptop dosn't work

2012-10-14 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1011771 When reporting bugs in the future please use apport by using 'ubuntu- bug' and

[Desktop-packages] [Bug 1061340] Re: PS/2 Synaptics TouchPad detected, but not functional in 12.10 with Toshiba T110

2012-10-14 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1061340 When reporting bugs in the future please use apport by using 'ubuntu- bug' and

[Desktop-packages] [Bug 1055394] Re: WiFi not working after upgrade to Ubuntu 12.04LTS

2012-10-11 Thread Book 'em Dano
Could you also please add the log files from '/var/log/dist-upgrade/' to this bug report as separate attachments (not pasted into comments or tar /zip-ed)? Thanks in advance. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to

[Desktop-packages] [Bug 1045513] Re: Lenovo 3000 Laptop Touchpad Not Seen

2012-10-11 Thread Book 'em Dano
If you still have access to the laptop, please include the information requested at https://wiki.ubuntu.com/DebuggingTouchpadDetection as separate attachments, not as tar or gzip files. Thanks in advance. -- You received this bug notification because you are a member of Desktop Packages, which

[Desktop-packages] [Bug 1063937] Re: Banshee does not remember CD track info from previously played CD's

2012-10-10 Thread Book 'em Dano
** Description changed: I inserted a CD into my computer and started to play the CD with - Banshee. Banshee displayed that it could find the album information for - the CD that was playing and displayed everything as Unknown, so I + Banshee. Banshee displayed that it could not find the album

[Desktop-packages] [Bug 1055394] Re: WiFi not working after upgrade to Ubuntu 12.04LTS

2012-10-09 Thread Book 'em Dano
** Package changed: ubuntu-docs (Ubuntu) = network-manager-applet (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to network-manager-applet in Ubuntu. https://bugs.launchpad.net/bugs/1055394 Title: WiFi not working after upgrade

[Desktop-packages] [Bug 1063937] Re: Banshee does not remember CD track info from previously played CD's

2012-10-09 Thread Book 'em Dano
apport information ** Tags added: apport-collected ** Description changed: I inserted a CD into my computer and started to play the CD with Banshee. Banshee displayed that it could find the album information for the CD that was playing and displayed everything as Unknown, so I manually

[Desktop-packages] [Bug 1063937] ProcEnviron.txt

2012-10-09 Thread Book 'em Dano
apport information ** Attachment added: ProcEnviron.txt https://bugs.launchpad.net/bugs/1063937/+attachment/3391676/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to banshee in Ubuntu.

[Desktop-packages] [Bug 1063937] Re: Banshee does not remember CD track info from previously played CD's

2012-10-09 Thread Book 'em Dano
I upgraded Banshee to the latest version and I still see that Banshee doesn't remember or store CD album/track for previously played CD's. It was not able to fetch the CD info for the CD I was playing, so again I manually entered the album name, artist name, track name when eject and reinsert

[Desktop-packages] [Bug 1030210] Re: virtual display crashes on setting

2012-10-09 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please run the command 'apport-collect 1030210' which will attach necessary information for debugging this as an Xorg problem. Thanks in advance. ** Package changed: ubuntu-docs (Ubuntu) = xorg (Ubuntu) **

[Desktop-packages] [Bug 1063937] [NEW] Banshee does not remember CD track info from previously played CD's

2012-10-08 Thread Book 'em Dano
Public bug reported: I inserted a CD into my computer and started to play the CD with Banshee. Banshee displayed that it could find the album information for the CD that was playing and displayed everything as Unknown, so I manually entered the name of the album, artist, title of songs, etc. I

[Desktop-packages] [Bug 573861] Re: Hardware Installation

2012-10-05 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug. Please include the information requested at https://wiki.ubuntu.com/DebuggingPrintingProblems as separate attachments. ** Package

[Desktop-packages] [Bug 1059359] Re: Cannot print high resolution in 12.04 - worked in 11.10

2012-10-03 Thread Book 'em Dano
Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/dist-upgrade/' to this bug report as separate attachments? Please execute the following command, as it will automatically gather debugging information, in a terminal:

[Desktop-packages] [Bug 993577] Re: several mouse clicks without moving pointer gets wrong position

2012-10-03 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please run the command 'apport-collect 993577' which will attach necessary information for debugging this as an Xorg problem. Thanks in advance. ** Package changed: ubuntu = xorg (Ubuntu) ** Changed in: xorg

[Desktop-packages] [Bug 992094] Re: Cannot use vertical scrolling using two fingers

2012-10-03 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't start working on it yet, because your bug report didn't include enough information. Please include the information requested at https://wiki.ubuntu.com/DebuggingTouchpadDetection. Thanks

[Desktop-packages] [Bug 1043636] Re: Graphics/screen error bug does not allow computer to loggon

2012-09-27 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please run the command 'apport-collect 1043636' which will attach necessary information for debugging this as an Xorg problem. Thanks in advance. ** Package changed: ubuntu = xorg (Ubuntu) ** Changed in: xorg

[Desktop-packages] [Bug 1045513] Re: Lenovo 3000 Laptop Touchpad Not Seen

2012-09-26 Thread Book 'em Dano
Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/dist- upgrade/' to this bug report as separate attachments? Also please include the information requested at https://wiki.ubuntu.com/DebuggingTouchpadDetection as

[Desktop-packages] [Bug 1055240] Re: Screen freezes keyboard unresponsive

2012-09-25 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please run the command 'apport-collect 1055240' which will attach necessary information for debugging this as an Xorg problem. Thanks in advance. ** Package changed: ubuntu = xorg (Ubuntu) ** Changed in: xorg

[Desktop-packages] [Bug 1051169] Re: Keyborad Layout Chart has missing keys on NEO2 layout

2012-09-22 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1051169 When reporting bugs in the future please use apport by using 'ubuntu- bug' and

[Desktop-packages] [Bug 1052006] Re: USB does not work in installer on Gigabyte GA-A75M mainboard

2012-09-22 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug. Please include the information requested at https://wiki.ubuntu.com/DebuggingKeyboardDetection as separate attachments. ** Package

[Desktop-packages] [Bug 1052575] Re: Internet connection problems with Ubuntu 12.04

2012-09-22 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't start working on it yet, because your bug report didn't include enough information. Please include the information requested at https://wiki.ubuntu.com/DebuggingNetworkManager. If you have

[Desktop-packages] [Bug 1053945] Re: No network (eth) in Battery mode

2012-09-22 Thread Book 'em Dano
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1053945 When reporting bugs in the future please use apport by using 'ubuntu- bug' and