Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-14 Thread Janette Partridge
; Ian Thomas <mailto:il.tho...@outlook.com> >> > Thursday, 6 February 2020 6:18 AM >> > >> > Of course it applies – it is applies Windows 7 as well. >> > >> > From comments, I am assuming that you / others have not bothered to do >> > the ver

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-14 Thread Susanne Brown
eck in Device Manager? I > > > > I.L. Thomas > > > > Victoria Park, Western Australia > > > > *From:*LegacyUserGroup > > [mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of > > *Susanne Brown > > *Sent:* Thursday, 6 February 2020 1:47 AM &

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-13 Thread Cathy Pinner
m:*LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Susanne Brown *Sent:* Thursday, 6 February 2020 1:47 AM *To:* Legacy User Group *Subject:* Re: [LegacyUG] Computer crashes when attempting backup to cloud I should have added: I'm still using Windows 7 so not sure if Ian's

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-13 Thread Susanne Brown
[mailto:legacyusergroup-boun...@legacyusers.com] *On > Behalf Of *Susanne Brown > *Sent:* Thursday, 6 February 2020 1:47 AM > *To:* Legacy User Group > *Subject:* Re: [LegacyUG] Computer crashes when attempting backup to cloud > > > > I should have added: I'm still using Wi

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-08 Thread Joe Davis
Ah, I guess I should have started a new thread. Sorry. Joe D From: Joe Davis Sent: Saturday, February 8, 2020 9:53 PM To: Legacy User Group Subject: RE: [LegacyUG] Computer crashes when attempting backup to cloud How does one control the order of the families in the Family Group Report

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-08 Thread Joe Davis
2020 8:04 PM To: 'Legacy User Group' Subject: Re: [LegacyUG] Computer crashes when attempting backup to cloud Janette, Linda, and others.. I don’t always use the Legacy cloud backup, but I wanted to try it again (it has been a while since I have tested it) My file contains over 610,000 individ

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-08 Thread Janette Partridge
ved > > To enable the process to go smoothly. > > > > My normal backup procedure normally includes redundant backups and > multiple duplications on the different computers that I own. > > I rely on all methods… but not the cloud, nor dropbox, hard disk, flash > drives, dvds, redundant comp

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-05 Thread Cathy Pinner
'Legacy User Group' *Subject:* Re: [LegacyUG] Computer crashes when attempting backup to cloud Janette, Linda, and others.. I don’t always use the Legacy cloud backup, but I wanted to try it again (it has been a while since I have tested it) My file contains over 610,000 individuals and while it t

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-05 Thread Ian Thomas
] On Behalf Of Susanne Brown Sent: Thursday, 6 February 2020 1:47 AM To: Legacy User Group Subject: Re: [LegacyUG] Computer crashes when attempting backup to cloud I should have added: I'm still using Windows 7 so not sure if Ian's suggestion would work for me. Susanne On Wed, Feb 5, 2020 at 9:36 AM

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-05 Thread Susanne Brown
Access having a 2GB file limit. I hope that Legacy >> is considering splitting up the data file so I can keep my file intact. >> >> >> >> Regards, Bob >> >> >> >> *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On &g

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-05 Thread Susanne Brown
f *hpete...@cox.net > *Sent:* Tuesday, February 4, 2020 8:04 PM > *To:* 'Legacy User Group' > *Subject:* Re: [LegacyUG] Computer crashes when attempting backup to cloud > > > > Janette, Linda, and others.. > > > > I don’t always use the Legacy cloud backup, but I wanted

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-05 Thread Bob Austen
intact. Regards, Bob From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On Behalf Of hpete...@cox.net Sent: Tuesday, February 4, 2020 8:04 PM To: 'Legacy User Group' Subject: Re: [LegacyUG] Computer crashes when attempting backup to cloud Janette, Linda, and others

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-05 Thread Cathy Pinner
I'm also in Australia and I haven't considered the Legacy Cloud in the past as my upload speed was woeful so handling uploading to Dropbox where I can have data backups that don't overwrite each other was my priority. It took several minutes to do the upload to Dropbox. The Legacy Cloud

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-05 Thread David Cripps
On 05-Feb-20 6:07 PM, hpete...@cox.net wrote: > David > That is another reason I don't use it regularly... my large file takes a long > time. > > But my speed is: > https://www.speedtest.net/my-result/d/b58b4123-39ee-46cb-b776-3ea6d9f11e6c > > Henry > Phew, that's smoking ! As an aside, and

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-04 Thread hpeterjr
, 2020 10:49 PM To: legacyusergroup@legacyusers.com Subject: Re: [LegacyUG] Computer crashes when attempting backup to cloud On 05-Feb-20 3:03 PM, hpete...@cox.net wrote: Hi Henry, > I don’t always use the Legacy cloud backup, but I wanted to try it > again (it has been a while since

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-04 Thread David Cripps
On 05-Feb-20 3:03 PM, hpete...@cox.net wrote: Hi Henry, > I don’t always use the Legacy cloud backup, but I wanted to try it again > (it has been a while since I have tested it) > > My file contains over 610,000 individuals and while it took a few > minutes to complete, I did NOT receive any

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-04 Thread hpeterjr
8:03 PM To: Legacy User Group Subject: Re: [LegacyUG] Computer crashes when attempting backup to cloud I also have this problem and reported it to Legacy last October, I took it to a local repair shop and they told me it was a Legacy problem, it is an incompatibility with Windows it seems. I

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-04 Thread linda dean
I also had this problem and other companies blamed Legacy. The bottom line, it was my Virus protection. If I disconnect the antivirus while I back up to the cloud, it is supposed to handle the issue. However, I didn't feel comfortable doing that. So I now back up my family files to a Dropbox

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-04 Thread Janette Partridge
I also have this problem and reported it to Legacy last October, I took it to a local repair shop and they told me it was a Legacy problem, it is an incompatibility with Windows it seems. I thought it would be dealt with in the last upgrade but no difference. I have had problems earlier last year

Re: [LegacyUG] Computer crashes when attempting backup to cloud

2020-02-04 Thread Ian Thomas
That probably indicates that one or other “driver” program for your computer hardware needs to be updated. You will be able to see if that is the problem, using an inbuilt-Windows utility, called Device Manager. When Device Manager is run, if there is an error, a yellow exclamation mark against