Re: Airplay question

2020-05-15 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I'm sorry I did not give enough information.  I have a 2013 Mac Pro, so my 
monitor is separate.  I have a spare (HDMI) port on the monitor, so I can 
connect that to the HDMI port on the 2013 MacBook Pro.  My monitor can switch 
between inputs, though it involves several menu selections to go back and 
forth.  I just thought that clicking on an entry in the Airplay menu icon would 
be simpler and easier, if that were possible.

I was hoping that Airplay would allow one mac to mirror its screen on a second 
mac, but apparently Airplay only allows a mac to mirror its screen on a TV or 
monitor connected to an Apple TV.  Is that correct?

As for screen sharing, since both the laptop (with the smaller screen) and the 
desktop (with the larger screen) are both on my local network, in theory 
couldn't I simply use Apple's screen sharing app rather than a third party app 
such as AnyDesk?  In the past, I used Back To My Mac via my iCloud account and 
it worked great.  However, Apple recently did away with Back To My Mac, and the 
systems people at work got a lot stricter about screen sharing.

If I connect to work using VPN, I can share the screen of the iMac at work with 
the MacBook Pro at home.  The iMac's screen is what I really want to share on 
my personal Mac Pro (with the large monitor).  However, screen sharing between 
a work computer and a personal computer is not allowed, and I cannot VPN to 
work from my personal computer.

Anyway, I was just thinking that if I could enlarge my laptop's screen by 
mirroring it on the Mac Pro's monitor via Airplay, that would help.  However, 
it sounds as if that is not possible, so I will probably just go back to the 
HDMI cable or continue to squint at the tiny shared screen of the iMac on the 
laptop.

I should probably invest in a thunderbolt dock, which I assume would allow me 
to share the mouse and keyboard as well as the monitor.  I was just hoping to 
avoid spending hundreds of dollars on a thunderbolt dock and thunderbolt cables 
if I could somehow use what I already have.

Thanks,

Gregg

-Original Message-
From: Macs R We 
Date: Friday, May 15, 2020 at 6:43 PM
To: "Dinse, Gregg (NIH/NIEHS) [C]" 
Cc: X Talk 
Subject: Re: Airplay question

Throughout all of this explanation, you never really give us an idea of whether 
your desktop monitor is a separate unit, as you would have in a Mini, or an 
integrated unit, as you would have in an iMac.

I have a mini with a separate screen, and an HDMI switch so that I can do the 
whole job with just a single thunderbolt cable. But I gather that won't satisfy 
you.

The only alternative I can think of is for you to install a remote service 
screen sharing program such as AnyDesk on both of your machines, and then have 
your home machine screen-share your laptop. It's clunky, and there will 
probably be some lag, but it's the only thing I can think of that would serve 
the wireless requirement.

> On May 15, 2020, at 2:31 PM, Dinse, Gregg (NIH/NIEHS) [C] 
>  wrote:
> 
> Hi,
> 
> I'm sure this is a dumb question, but here goes.  I know that Airplay can be 
> used to send video from any of my Macs to my TV via my Apple TV.  For 
> example, I use this setup to watch live streaming concerts, as it provides a 
> larger screen and better audio.
> 
> Can I do something similar to show my relatively small laptop screen on my 
> relatively large desktop monitor?
> 
> The reason I ask is that I can only connect to my employer's network via the 
> laptop that they supply.  For some work tasks, it would be much nicer to see 
> things on the larger screen, especially since I am already screen sharing 
> from my computer at work to my laptop at home, so a lot of things are too 
> small for my old eyes.  I can connect the laptop to the desktop's monitor 
> with an HDMI cable, but I'd rather not mess around with extra cables and 
> toggling back and forth.  Is there an easy way to do this wirelessly (i.e., 
> view my laptop's screen on my desktop's monitor), such as with Airplay?
> 
> Thanks,
> 
> Gregg


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Re: problem with Calculator app

2020-01-08 Thread Dinse, Gregg (NIH/NIEHS) [C]
I think you are onto something.  I have now tried this on 3 macs that are 
running Mojave and all give Not a number.  I then tried this on 3 other macs 
that are all running Sierra and all give the correct numeric answer.  So it 
certainly looks possible that some bug was introduced in High Sierra and 
continued in Mojave.

A friend just told me that it works on his Catalina mac, so perhaps they fixed 
it in the latest OS.  I do not have any Catalina machines, so I can't check 
that.

From: Macs R We mailto:macs...@macsrwe.com>>
Date: Wednesday, January 8, 2020 at 9:29 PM
To: Gregg Dinse mailto:di...@niehs.nih.gov>>
Cc: X Talk mailto:macosx-talk@omnigroup.com>>
Subject: Re: problem with Calculator app

This is fascinating.

My mid-2015 MBP on High Sierra and my Mini 2018 on Mojave both give Not a 
Number.

My mid-2011 Mini and 2017 MBA, both on Sierra, give a numeric answer, as do 
both our iPhones.

So because I'm now fascinated by this bug, I rebooted my MBP onto Sierra and… 
got a numeric answer.

It's looking a lot like a bug introduced in High Sierra. I wonder what release 
the guy in the Apple store was running… maybe they fixed it in Catalina.

On Jan 8, 2020, at 6:29 PM, Dinse, Gregg (NIH/NIEHS) [C] 
mailto:di...@niehs.nih.gov>> wrote:

I guess it's sounding more like a software problem than a hardware problem...

From: Macs R We mailto:macs...@macsrwe.com>>
Date: Wednesday, January 8, 2020 at 8:26 PM
To: Gregg Dinse mailto:di...@niehs.nih.gov>>
Cc: "MacOSX-talk@omnigroup.com<mailto:MacOSX-talk@omnigroup.com>" 
mailto:MacOSX-talk@omnigroup.com>>
Subject: Re: problem with Calculator app

I get Not a Number using either your keystrokes or mine. This is weird.

On Jan 8, 2020, at 6:23 PM, Dinse, Gregg (NIH/NIEHS) [C] 
mailto:di...@niehs.nih.gov>> wrote:

My problem machine is at the office.  I'm at home now and the Calculator app 
works fine on that mac.

I guess there are multiple ways to calculate exp(-1).  What I have been doing 
is the following.  I open the Calculator app and set View/Scientific.  I click 
on 1, then the +/- key, and then the eˣ key.  At home, the results field shows 
1, and then -1, and then 0.367879... as I click those 3 keys.  At the office, I 
got 1 and then -1 and then "Not a number".  As you noted, another way to 
calculate exp(-1) is to click the minus sign, then 1, then the equals sign, and 
then the eˣ key.  This gives the correct response at home, but I did not try 
that at the office.  In any event, both should function properly and at least 
one does not give the correct answer on my iMac at the office.

Over the next day or two, I will boot my iMac at the office from an external 
disk with a version of the OS for which the Calculator app works fine when 
booting at home.  Hopefully this will help me figure out if it's a hardware or 
software problem.

Gregg

From: Macs R We mailto:macs...@macsrwe.com>>
Date: Wednesday, January 8, 2020 at 7:48 PM
To: C D Tavares mailto:macs...@macsrwe.com>>
Cc: Gregg Dinse mailto:di...@niehs.nih.gov>>, 
"MacOSX-talk@omnigroup.com<mailto:MacOSX-talk@omnigroup.com>" 
mailto:MacOSX-talk@omnigroup.com>>
Subject: Re: problem with Calculator app

The ironic part is that I just tried the sequence myself:

-   1   =   eˣ

and got "Not a Number."

(High Sierra, MBP 2015)


On Jan 8, 2020, at 1:53 PM, Macs R We 
mailto:macs...@macsrwe.com>> wrote:

On the other hand, if it's clearly your hardware, you may have a much easier 
time of wangling a free repair or replacement from Apple.

On Jan 8, 2020, at 1:45 PM, Dinse, Gregg (NIH/NIEHS) [C] 
mailto:di...@niehs.nih.gov>> wrote:

Thanks for the suggestion.  I should be able to do this, but probably not 
today.  I never even thought about the hardware being the problem.  That is 
upsetting.

Gregg

From: Macs R We mailto:macs...@macsrwe.com>>
Date: Wednesday, January 08, 2020 at 3:40 PM
To: "Dinse, Gregg (NIH/NIEHS) [C]" 
mailto:di...@niehs.nih.gov>>
Cc: "MacOSX-talk@omnigroup.com<mailto:MacOSX-talk@omnigroup.com>" 
mailto:MacOSX-talk@omnigroup.com>>
Subject: Re: problem with Calculator app

What's scary about this is that the response "not a number" is often a response 
directly from the hardware.

If, like me, you are lucky enough to have on hand an external drive with 
relatively virgin copies of various Apple operating systems, you could boot one 
of them and see if you get the same result. It's possible that you will get 
this result no matter which operating system you boot on that hardware, whereas 
if you take the same drive and boot someone else's Mac with it, you may get 
proper results. That would pretty definitively show that the problem is your 
chip.

On Jan 8, 2020, at 12:49 PM, Dinse, Gregg (NIH/NIEHS) [C] 
mailto:di...@niehs.nih.gov>> wrote:
Hi,

I am running the latest version o

Re: problem with Calculator app

2020-01-08 Thread Dinse, Gregg (NIH/NIEHS) [C]
I guess it's sounding more like a software problem than a hardware problem...

From: Macs R We mailto:macs...@macsrwe.com>>
Date: Wednesday, January 8, 2020 at 8:26 PM
To: Gregg Dinse mailto:di...@niehs.nih.gov>>
Cc: "MacOSX-talk@omnigroup.com<mailto:MacOSX-talk@omnigroup.com>" 
mailto:MacOSX-talk@omnigroup.com>>
Subject: Re: problem with Calculator app

I get Not a Number using either your keystrokes or mine. This is weird.

On Jan 8, 2020, at 6:23 PM, Dinse, Gregg (NIH/NIEHS) [C] 
mailto:di...@niehs.nih.gov>> wrote:

My problem machine is at the office.  I'm at home now and the Calculator app 
works fine on that mac.

I guess there are multiple ways to calculate exp(-1).  What I have been doing 
is the following.  I open the Calculator app and set View/Scientific.  I click 
on 1, then the +/- key, and then the eˣ key.  At home, the results field shows 
1, and then -1, and then 0.367879... as I click those 3 keys.  At the office, I 
got 1 and then -1 and then "Not a number".  As you noted, another way to 
calculate exp(-1) is to click the minus sign, then 1, then the equals sign, and 
then the eˣ key.  This gives the correct response at home, but I did not try 
that at the office.  In any event, both should function properly and at least 
one does not give the correct answer on my iMac at the office.

Over the next day or two, I will boot my iMac at the office from an external 
disk with a version of the OS for which the Calculator app works fine when 
booting at home.  Hopefully this will help me figure out if it's a hardware or 
software problem.

Gregg

From: Macs R We mailto:macs...@macsrwe.com>>
Date: Wednesday, January 8, 2020 at 7:48 PM
To: C D Tavares mailto:macs...@macsrwe.com>>
Cc: Gregg Dinse mailto:di...@niehs.nih.gov>>, 
"MacOSX-talk@omnigroup.com<mailto:MacOSX-talk@omnigroup.com>" 
mailto:MacOSX-talk@omnigroup.com>>
Subject: Re: problem with Calculator app

The ironic part is that I just tried the sequence myself:

-   1   =   eˣ

and got "Not a Number."

(High Sierra, MBP 2015)


On Jan 8, 2020, at 1:53 PM, Macs R We 
mailto:macs...@macsrwe.com>> wrote:

On the other hand, if it's clearly your hardware, you may have a much easier 
time of wangling a free repair or replacement from Apple.

On Jan 8, 2020, at 1:45 PM, Dinse, Gregg (NIH/NIEHS) [C] 
mailto:di...@niehs.nih.gov>> wrote:

Thanks for the suggestion.  I should be able to do this, but probably not 
today.  I never even thought about the hardware being the problem.  That is 
upsetting.

Gregg

From: Macs R We mailto:macs...@macsrwe.com>>
Date: Wednesday, January 08, 2020 at 3:40 PM
To: "Dinse, Gregg (NIH/NIEHS) [C]" 
mailto:di...@niehs.nih.gov>>
Cc: "MacOSX-talk@omnigroup.com<mailto:MacOSX-talk@omnigroup.com>" 
mailto:MacOSX-talk@omnigroup.com>>
Subject: Re: problem with Calculator app

What's scary about this is that the response "not a number" is often a response 
directly from the hardware.

If, like me, you are lucky enough to have on hand an external drive with 
relatively virgin copies of various Apple operating systems, you could boot one 
of them and see if you get the same result. It's possible that you will get 
this result no matter which operating system you boot on that hardware, whereas 
if you take the same drive and boot someone else's Mac with it, you may get 
proper results. That would pretty definitively show that the problem is your 
chip.

On Jan 8, 2020, at 12:49 PM, Dinse, Gregg (NIH/NIEHS) [C] 
mailto:di...@niehs.nih.gov>> wrote:
Hi,

I am running the latest version of Mojave (10.14.6) on a fairly new iMac.  
Using the Scientific view in the Calculator app, I tried to evaluate exp(-1) 
and it said "Not a number".  I tried several other negative values and none 
worked, even though they certainly should.  When I tried taking 10 to the -1 
power, I got the correct result (0.1), but for some reason it has a problem 
raising "e" (the base for natural logarithms) to a negative power.

I tried quitting the app, but that did not help.  I tried rebooting my mac, but 
that did not help.  I contacted our support group and they said the only thing 
they could do is to reinstall the operating system, which seems like a drastic 
step.  And exp(-1) worked just fine on the support person's mac.

Is there anything else that someone can suggest, short of reinstalling the OS?  
The support person said that we could not simply replace the Calculator app 
because it was part of the OS.  Any thoughts?

Thanks,

Gregg

--
  Macs R We -- Personal Macintosh Service and Support
in the Wickenburg and far Northwest Valley Areas.
http://macsrwe.com<http://macsrwe.com/>


--
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in the Wickenburg and far Northwest Valley Areas.
http://macsrwe.com

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Re: problem with Calculator app

2020-01-08 Thread Dinse, Gregg (NIH/NIEHS) [C]
My problem machine is at the office.  I'm at home now and the Calculator app 
works fine on that mac.

I guess there are multiple ways to calculate exp(-1).  What I have been doing 
is the following.  I open the Calculator app and set View/Scientific.  I click 
on 1, then the +/- key, and then the eˣ key.  At home, the results field shows 
1, and then -1, and then 0.367879... as I click those 3 keys.  At the office, I 
got 1 and then -1 and then "Not a number".  As you noted, another way to 
calculate exp(-1) is to click the minus sign, then 1, then the equals sign, and 
then the eˣ key.  This gives the correct response at home, but I did not try 
that at the office.  In any event, both should function properly and at least 
one does not give the correct answer on my iMac at the office.

Over the next day or two, I will boot my iMac at the office from an external 
disk with a version of the OS for which the Calculator app works fine when 
booting at home.  Hopefully this will help me figure out if it's a hardware or 
software problem.

Gregg

From: Macs R We mailto:macs...@macsrwe.com>>
Date: Wednesday, January 8, 2020 at 7:48 PM
To: C D Tavares mailto:macs...@macsrwe.com>>
Cc: Gregg Dinse mailto:di...@niehs.nih.gov>>, 
"MacOSX-talk@omnigroup.com<mailto:MacOSX-talk@omnigroup.com>" 
mailto:MacOSX-talk@omnigroup.com>>
Subject: Re: problem with Calculator app

The ironic part is that I just tried the sequence myself:

-   1   =   eˣ

and got "Not a Number."

(High Sierra, MBP 2015)


On Jan 8, 2020, at 1:53 PM, Macs R We 
mailto:macs...@macsrwe.com>> wrote:

On the other hand, if it's clearly your hardware, you may have a much easier 
time of wangling a free repair or replacement from Apple.

On Jan 8, 2020, at 1:45 PM, Dinse, Gregg (NIH/NIEHS) [C] 
mailto:di...@niehs.nih.gov>> wrote:

Thanks for the suggestion.  I should be able to do this, but probably not 
today.  I never even thought about the hardware being the problem.  That is 
upsetting.

Gregg

From: Macs R We mailto:macs...@macsrwe.com>>
Date: Wednesday, January 08, 2020 at 3:40 PM
To: "Dinse, Gregg (NIH/NIEHS) [C]" 
mailto:di...@niehs.nih.gov>>
Cc: "MacOSX-talk@omnigroup.com<mailto:MacOSX-talk@omnigroup.com>" 
mailto:MacOSX-talk@omnigroup.com>>
Subject: Re: problem with Calculator app

What's scary about this is that the response "not a number" is often a response 
directly from the hardware.

If, like me, you are lucky enough to have on hand an external drive with 
relatively virgin copies of various Apple operating systems, you could boot one 
of them and see if you get the same result. It's possible that you will get 
this result no matter which operating system you boot on that hardware, whereas 
if you take the same drive and boot someone else's Mac with it, you may get 
proper results. That would pretty definitively show that the problem is your 
chip.

On Jan 8, 2020, at 12:49 PM, Dinse, Gregg (NIH/NIEHS) [C] 
mailto:di...@niehs.nih.gov>> wrote:
Hi,

I am running the latest version of Mojave (10.14.6) on a fairly new iMac.  
Using the Scientific view in the Calculator app, I tried to evaluate exp(-1) 
and it said "Not a number".  I tried several other negative values and none 
worked, even though they certainly should.  When I tried taking 10 to the -1 
power, I got the correct result (0.1), but for some reason it has a problem 
raising "e" (the base for natural logarithms) to a negative power.

I tried quitting the app, but that did not help.  I tried rebooting my mac, but 
that did not help.  I contacted our support group and they said the only thing 
they could do is to reinstall the operating system, which seems like a drastic 
step.  And exp(-1) worked just fine on the support person's mac.

Is there anything else that someone can suggest, short of reinstalling the OS?  
The support person said that we could not simply replace the Calculator app 
because it was part of the OS.  Any thoughts?

Thanks,

Gregg

--
  Macs R We -- Personal Macintosh Service and Support
in the Wickenburg and far Northwest Valley Areas.
http://macsrwe.com

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Re: problem with Calculator app

2020-01-08 Thread Dinse, Gregg (NIH/NIEHS) [C]
Thanks for the suggestion.  I should be able to do this, but probably not 
today.  I never even thought about the hardware being the problem.  That is 
upsetting.

Gregg

From: Macs R We 
Date: Wednesday, January 08, 2020 at 3:40 PM
To: "Dinse, Gregg (NIH/NIEHS) [C]" 
Cc: "MacOSX-talk@omnigroup.com" 
Subject: Re: problem with Calculator app

What's scary about this is that the response "not a number" is often a response 
directly from the hardware.

If, like me, you are lucky enough to have on hand an external drive with 
relatively virgin copies of various Apple operating systems, you could boot one 
of them and see if you get the same result. It's possible that you will get 
this result no matter which operating system you boot on that hardware, whereas 
if you take the same drive and boot someone else's Mac with it, you may get 
proper results. That would pretty definitively show that the problem is your 
chip.

On Jan 8, 2020, at 12:49 PM, Dinse, Gregg (NIH/NIEHS) [C]  
wrote:
Hi,

I am running the latest version of Mojave (10.14.6) on a fairly new iMac.  
Using the Scientific view in the Calculator app, I tried to evaluate exp(-1) 
and it said "Not a number".  I tried several other negative values and none 
worked, even though they certainly should.  When I tried taking 10 to the -1 
power, I got the correct result (0.1), but for some reason it has a problem 
raising "e" (the base for natural logarithms) to a negative power.

I tried quitting the app, but that did not help.  I tried rebooting my mac, but 
that did not help.  I contacted our support group and they said the only thing 
they could do is to reinstall the operating system, which seems like a drastic 
step.  And exp(-1) worked just fine on the support person's mac.

Is there anything else that someone can suggest, short of reinstalling the OS?  
The support person said that we could not simply replace the Calculator app 
because it was part of the OS.  Any thoughts?

Thanks,

Gregg

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problem with Calculator app

2020-01-08 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I am running the latest version of Mojave (10.14.6) on a fairly new iMac.  
Using the Scientific view in the Calculator app, I tried to evaluate exp(-1) 
and it said "Not a number".  I tried several other negative values and none 
worked, even though they certainly should.  When I tried taking 10 to the -1 
power, I got the correct result (0.1), but for some reason it has a problem 
raising "e" (the base for natural logarithms) to a negative power.

I tried quitting the app, but that did not help.  I tried rebooting my mac, but 
that did not help.  I contacted our support group and they said the only thing 
they could do is to reinstall the operating system, which seems like a drastic 
step.  And exp(-1) worked just fine on the support person's mac.

Is there anything else that someone can suggest, short of reinstalling the OS?  
The support person said that we could not simply replace the Calculator app 
because it was part of the OS.  Any thoughts?

Thanks,

Gregg

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Re: good color inkjet printer for mac?

2018-12-28 Thread Dinse, Gregg (NIH/NIEHS) [C]
Just to follow-up on my request for printer recommendations, I would like to 
thank everyone who responded.  I really appreciate your help.

I ended up buying a Canon Pixma TS9120 all-in-one, which supposedly lists for 
$200 but was on sale for $50.  [Interestingly, there are 3 color choices -- the 
gold and the red versions were still $200, but the black version was only $50 
at Amazon and my local BestBuy matched that.  It's still only $70 at both 
Amazon and BestBuy the last time I looked.]

I have not used it much yet, but it was easy to set up and seems to work fine.  
It can connect via ethernet, WiFi, Bluetooth, and USB.  It's very compact and 
has a simple flat top (no document feeder, which is fine with me).  I don't 
usually care for touch pads, but it has a large 5" screen that works well.  It 
powers off after a set period of time and powers on when a print job is 
submitted.  I wish the paper tray held more sheets of paper (only 100), but so 
far that is my only complaint, and since we do not print in color very often, 
the small tray should not be a problem.  I do not know how quickly it will go 
through ink, so that may end up being a negative, but otherwise I am happy with 
it so far.

Thanks again for all the information and suggestions.

Gregg

From: "Dinse, Gregg (NIH/NIEHS) [C]" 
Date: Saturday, December 22, 2018 at 4:29 PM
To: "macosx-talk@omnigroup.com" 
Cc: "Dinse, Gregg (NIH/NIEHS) [C]" 
Subject: good color inkjet printer for mac?

Hi,

Can someone please recommend a color inkjet printer that works well with a mac? 
Currently all of my macs are running Sierra (10.12.6), though I plan to upgrade 
to High Sierra soon.

I think my first priority is that it is reliable and works well with a mac. 
Mainly I print on good quality 8.5x11 sheets of paper, though 4x6 photo 
printing (from a separate tray) would be good. An ethernet connection in 
addition to USB and WiFi would be nice, though not mandatory. Inexpensive OEM 
ink refills would be great, or else one that works well with inexpensive 
third-party ink cartridges. All I really need is a printer, since I already 
have a laser printer that also scans, though if the inkjet you recommend is an 
all-in-one unit, that's fine (just not necessary). If it is an all-in-one, I 
don't care about a document feeder, though having one is OK, and a flat top 
would be good, so that it can easily scan portions of a long or over-sized 
document.

In the past, I liked HP, but lately they do not seem as good as some others (at 
least in my limited experience). I have a really old HP C7280 all-in-one that 
has worked well, but now all forms of communication have failed (first 
ethernet, then WiFi, and now USB). I have a newer HP C410, but it has never 
worked well (the color printing is terrible, and I've had two of these). I have 
a Brother HL-2280DW laser printer that works very well and uses cheap 
third-party toner cartridges, but I do not know if Brother makes a good color 
inkjet. I have never had a Canon or Epson (or any other brand).

So, if you can recommend a good color inkjet printer that works well with a 
mac, I'd really appreciate hearing about it. Thanks!

Gregg

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good color inkjet printer for mac?

2018-12-22 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

Can someone please recommend a color inkjet printer that works well with a mac? 
Currently all of my macs are running Sierra (10.12.6), though I plan to upgrade 
to High Sierra soon.

I think my first priority is that it is reliable and works well with a mac. 
Mainly I print on good quality 8.5x11 sheets of paper, though 4x6 photo 
printing (from a separate tray) would be good. An ethernet connection in 
addition to USB and WiFi would be nice, though not mandatory. Inexpensive OEM 
ink refills would be great, or else one that works well with inexpensive 
third-party ink cartridges. All I really need is a printer, since I already 
have a laser printer that also scans, though if the inkjet you recommend is an 
all-in-one unit, that's fine (just not necessary). If it is an all-in-one, I 
don't care about a document feeder, though having one is OK, and a flat top 
would be good, so that it can easily scan portions of a long or over-sized 
document.

In the past, I liked HP, but lately they do not seem as good as some others (at 
least in my limited experience). I have a really old HP C7280 all-in-one that 
has worked well, but now all forms of communication have failed (first 
ethernet, then WiFi, and now USB). I have a newer HP C410, but it has never 
worked well (the color printing is terrible, and I've had two of these). I have 
a Brother HL-2280DW laser printer that works very well and uses cheap 
third-party toner cartridges, but I do not know if Brother makes a good color 
inkjet. I have never had a Canon or Epson (or any other brand).

So, if you can recommend a good color inkjet printer that works well with a 
mac, I'd really appreciate hearing about it. Thanks!

Gregg

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Re: unable to partition external SSD

2018-12-21 Thread Dinse, Gregg (NIH/NIEHS) [C]
Yes, I also like the "old" Disk Utility better than the new one.

Gregg

From: Carl Hoefs 
Date: Friday, December 21, 2018 at 11:44 AM
To: "Dinse, Gregg (NIH/NIEHS) [C]" 
Cc: Macs R We , "macosx-talk@omnigroup.com" 

Subject: Re: unable to partition external SSD

Gregg,

Post-Sierra Disk Utility adds support for APFS, which is incompatible with 
everything previous. It also adds the concept of "containers" to volumes.

I keep a Snow Leopard (10.6.8) system around for just such purposes. Its Disk 
Utility is very reliable, whereas the new Disk Utility has failed many times to 
do The Right Thing™️.

-Carl



On Dec 21, 2018, at 9:15 AM, Dinse, Gregg (NIH/NIEHS) [C] 
mailto:di...@niehs.nih.gov>> wrote:

I did not even think of that (APFS). Is there an option to choose either APFS 
or HFS+? This was on a laptop running High Sierra. Of course, I never even got 
to the point where I could start the partitioning process, much less choose the 
file system, since the Partition button was gray.

Thanks,

Gregg

From: Macs R We mailto:macs...@macsrwe.com>>
Date: Friday, December 21, 2018 at 11:09 AM
To: "Dinse, Gregg (NIH/NIEHS) [C]" 
mailto:di...@niehs.nih.gov>>
Cc: "macosx-talk@omnigroup.com<mailto:macosx-talk@omnigroup.com>" 
mailto:macosx-talk@omnigroup.com>>
Subject: Re: unable to partition external SSD

You didn't say what OS you are on. If you re on Mojave (or possibly HIgh 
Sierra), it may have decided to format your drive as APFS, under which 
partitioning is quite a different animal.  Specifying HFS+ in the terminal 
command would have reformatted it.

On Dec 20, 2018, at 8:50 PM, Dinse, Gregg (NIH/NIEHS) [C] 
mailto:di...@niehs.nih.gov>> wrote:

Hello again,

I found an answer to my question.  I googled and found the following command, 
which seems to have worked:

diskutil partitionDisk disk2 1 GPT HFS+ newdisk R

I ran this in a Terminal window, where my SSD is "disk2" (as seen in Disk 
Utility) and "newdisk" is the name I gave to the single resulting partition. 
Now when I go into Disk Utility, the Partition button is no longer gray, so I 
assume that I can now create multiple partitions.

Gregg

From: "Dinse, Gregg (NIH/NIEHS) [C]" 
mailto:di...@niehs.nih.gov>>
Date: Thursday, December 20, 2018 at 8:57 PM
To: "macosx-talk@omnigroup.com<mailto:macosx-talk@omnigroup.com>" 
mailto:macosx-talk@omnigroup.com>>
Cc: "Dinse, Gregg (NIH/NIEHS) [C]" 
mailto:di...@niehs.nih.gov>>
Subject: unable to partition external SSD

Hi,

I just bought a 500-GB external SSD (Samsung T5). It was originally in EX-FAT 
format, but I used Disk Utility to reformat as MacOS. I would like to partition 
this SSD, but the partition button in Disk Utility is gray. The other buttons 
(First Aid, Erase, Restore, Unmount) are all available, but not the Partition 
button. How can I create multiple partitions on this SSD?

Thanks in advance for any help you can provide.

Gregg

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Re: unable to partition external SSD

2018-12-21 Thread Dinse, Gregg (NIH/NIEHS) [C]
I did not even think of that (APFS). Is there an option to choose either APFS 
or HFS+? This was on a laptop running High Sierra. Of course, I never even got 
to the point where I could start the partitioning process, much less choose the 
file system, since the Partition button was gray.

Thanks,

Gregg

From: Macs R We 
Date: Friday, December 21, 2018 at 11:09 AM
To: "Dinse, Gregg (NIH/NIEHS) [C]" 
Cc: "macosx-talk@omnigroup.com" 
Subject: Re: unable to partition external SSD

You didn't say what OS you are on. If you re on Mojave (or possibly HIgh 
Sierra), it may have decided to format your drive as APFS, under which 
partitioning is quite a different animal.  Specifying HFS+ in the terminal 
command would have reformatted it.

On Dec 20, 2018, at 8:50 PM, Dinse, Gregg (NIH/NIEHS) [C] 
mailto:di...@niehs.nih.gov>> wrote:

Hello again,

I found an answer to my question.  I googled and found the following command, 
which seems to have worked:

diskutil partitionDisk disk2 1 GPT HFS+ newdisk R

I ran this in a Terminal window, where my SSD is "disk2" (as seen in Disk 
Utility) and "newdisk" is the name I gave to the single resulting partition. 
Now when I go into Disk Utility, the Partition button is no longer gray, so I 
assume that I can now create multiple partitions.

Gregg

From: "Dinse, Gregg (NIH/NIEHS) [C]" 
mailto:di...@niehs.nih.gov>>
Date: Thursday, December 20, 2018 at 8:57 PM
To: "macosx-talk@omnigroup.com<mailto:macosx-talk@omnigroup.com>" 
mailto:macosx-talk@omnigroup.com>>
Cc: "Dinse, Gregg (NIH/NIEHS) [C]" 
mailto:di...@niehs.nih.gov>>
Subject: unable to partition external SSD

Hi,

I just bought a 500-GB external SSD (Samsung T5). It was originally in EX-FAT 
format, but I used Disk Utility to reformat as MacOS. I would like to partition 
this SSD, but the partition button in Disk Utility is gray. The other buttons 
(First Aid, Erase, Restore, Unmount) are all available, but not the Partition 
button. How can I create multiple partitions on this SSD?

Thanks in advance for any help you can provide.

Gregg

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Re: unable to partition external SSD

2018-12-20 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hello again,

I found an answer to my question.  I googled and found the following command, 
which seems to have worked:

diskutil partitionDisk disk2 1 GPT HFS+ newdisk R

I ran this in a Terminal window, where my SSD is "disk2" (as seen in Disk 
Utility) and "newdisk" is the name I gave to the single resulting partition. 
Now when I go into Disk Utility, the Partition button is no longer gray, so I 
assume that I can now create multiple partitions.

Gregg

From: "Dinse, Gregg (NIH/NIEHS) [C]" 
Date: Thursday, December 20, 2018 at 8:57 PM
To: "macosx-talk@omnigroup.com" 
Cc: "Dinse, Gregg (NIH/NIEHS) [C]" 
Subject: unable to partition external SSD

Hi,

I just bought a 500-GB external SSD (Samsung T5). It was originally in EX-FAT 
format, but I used Disk Utility to reformat as MacOS. I would like to partition 
this SSD, but the partition button in Disk Utility is gray. The other buttons 
(First Aid, Erase, Restore, Unmount) are all available, but not the Partition 
button. How can I create multiple partitions on this SSD?

Thanks in advance for any help you can provide.

Gregg

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unable to partition external SSD

2018-12-20 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I just bought a 500-GB external SSD (Samsung T5). It was originally in EX-FAT 
format, but I used Disk Utility to reformat as MacOS. I would like to partition 
this SSD, but the partition button in Disk Utility is gray. The other buttons 
(First Aid, Erase, Restore, Unmount) are all available, but not the Partition 
button. How can I create multiple partitions on this SSD?

Thanks in advance for any help you can provide.

Gregg

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Re: clicking on URLs in Finder crashes Finder

2018-11-13 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi David,

When I double-click on the icon on the desktop, Safari opens to the correct web 
page.  However, if I navigate to that same file in the Finder (in ~/Desktop), 
the Finder crashes as soon as I click once on the file (and then the Finder 
restarts by itself).  So, yes, I see different behaviors for the same file.

Gregg

On 11/12/2018, 8:27 PM, "David Schwartz"  wrote:

> On Nov 12, 2018, at 12:09 PM, Dinse, Gregg (NIH/NIEHS) [C] 
>  wrote:
>> Lately, this works fine from the desktop, but not from the Finder

If you locate the originally created Internet Location file in ~/Desktop (the 
folder, not the desktop representation of that folder's contents) does it also 
crash?

In other words, do you see different behavior from the same file, between in 
the folder (Command+Shift+D) and on the desktop spatial representation of that 
folder?

-david

>> Hi,
>>  
>> I am running MacOSX 10.12.6 and using Safari (12.0.1) as my main web 
>> browser.  I always keep a Finder window open (in column view).
>>  
>> If I want to save a link to the current web page, I often drag the URL to my 
>> desktop.  In some cases, I later drag the URL icon from the desktop to a 
>> folder in the Finder.  Until recently, I could double-click on the URL, 
>> either in the Finder or on the desktop, and the appropriate web page would 
>> open.  Lately, this works fine from the desktop, but not from the Finder -- 
>> the Finder window disappears as if the Finder crashed as soon as I 
>> single-click on the URL.  The Finder window then opens again, but not the 
>> web page.  This started a month or two ago and happens consistently, on four 
>> different Macs.
>>  
>> Is this a well-known problem?  If not, has anyone else experienced it or 
>> heard of it?  Does anyone know of a solution?
>>  
>> Since it happens on multiple Macs, it seems unlikely to be a hardware issue. 
>>  I'm wondering if some recent update to Safari or MacOSX introduced this.  
>> Any help would be appreciated.
>>  
>> Thanks,
>>  
>> Gregg


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clicking on URLs in Finder crashes Finder

2018-11-12 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I am running MacOSX 10.12.6 and using Safari (12.0.1) as my main web browser.  
I always keep a Finder window open (in column view).

If I want to save a link to the current web page, I often drag the URL to my 
desktop.  In some cases, I later drag the URL icon from the desktop to a folder 
in the Finder.  Until recently, I could double-click on the URL, either in the 
Finder or on the desktop, and the appropriate web page would open.  Lately, 
this works fine from the desktop, but not from the Finder -- the Finder window 
disappears as if the Finder crashed as soon as I single-click on the URL.  The 
Finder window then opens again, but not the web page.  This started a month or 
two ago and happens consistently, on four different Macs.

Is this a well-known problem?  If not, has anyone else experienced it or heard 
of it?  Does anyone know of a solution?

Since it happens on multiple Macs, it seems unlikely to be a hardware issue.  
I'm wondering if some recent update to Safari or MacOSX introduced this.  Any 
help would be appreciated.

Thanks,

Gregg

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Re: Local Items keychain asking for password

2018-03-31 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi David,

Thanks for all of the information.  I have had an account at work for about 35 
years, so I am definitely an old timer.  It's about time to change my password, 
so (as you suggested) maybe that will solve my problem.  Thanks,

Gregg

-Original Message-
From: David Schwartz <da...@yesdavid.com>
Date: Friday, March 30, 2018 at 10:04 PM
To: "macosx-talk@omnigroup.com" <macosx-talk@omnigroup.com>
Subject: Re: Local Items keychain asking for password

So here's what I've experienced:

On a Macintosh bound to an Active Directory server _and_ with an MDM profile 
that requires a passphrase that confirms to a particular recipe.

The user(s) had been in this enterprise for a long time; over time the security 
team had tightened the requirements for new passphrases but allowed existing 
passphrases to remain valid.

When the machines were updated to Sierra, the MDM profile requiring the new, 
stronger passphrases prevented the Keychain from being satisfied with the 
older, less secure passphrase. Might have been a bug with the MDM vendor, I 
don't know.

The solution I used was to have the users change their passphrase to conform to 
the new security recipe. After that the machines behaved normally without 
keychain prompts.

If your enterprise has an online form to change your directory passphrase, you 
might be able to test the theory by entering your existing passphrase in the 
"new passphrase" field and see if it's accepted (again, depending on the 
systems you have in place; a well designed system will give a failure message 
when you tab out of the field).

Or you can just change your directory password to something that satisfies 
current enterprise policies and see if that solves your issue.

The newer you are in your employment the less valid this theory, but that's 
none of my business.

-david 

> On Mar 30, 2018, at 11:04 AM, Dinse, Gregg (NIH/NIEHS) [C] 
> <di...@niehs.nih.gov> wrote:
> 
> At the bottom of the Login Options panel, there is a line that I don't 
> remember seeing before.  It says "Network Account Server" with an entry for 
> NIH and a green dot, so I'm guessing that my machine is bound to a directory 
> server, as you suggested.
> 
> Is this requirement to provide a password just the cost of doing business 
> this way?  I doubt that I am allowed to change this.
> 
> Thanks,
> 
> Gregg
> 
> On 03/30/2018, 1:59 PM, "David Schwartz" <da...@yesdavid.com> wrote:
> 
> Yes there is. 
> 
> System Preferences->Users & Groups->Login Options. 
> 
> If you don’t use the same login and password to log into other Enterprise 
> resources (servers, web apps, etc) then it’s probably not. 
> 
>> On Mar 30, 2018, at 10:55 AM, Dinse, Gregg (NIH/NIEHS) [C] 
>> <di...@niehs.nih.gov> wrote:
>> 
>> It certainly could be, but I do not know how to check.  Is there a simple 
>> way to check this?
>> 
>> On 03/30/2018, 1:53 PM, "David Schwartz" <da...@yesdavid.com> wrote:
>> 
>> Is your machine bound to a directory server?
>> 
>>> On Mar 30, 2018, at 10:51 AM, Dinse, Gregg (NIH/NIEHS) [C] 
>>> <di...@niehs.nih.gov> wrote:
>>> 
>>> Hi,
>>> 
>>> I am running MacOSX 10.12.6 (Sierra) on a mid-2010 Mac Pro tower.  I 
>>> recently upgraded from 10.10 to 10.12 and my problem started about that 
>>> same time, though this is on my machine at work, so I don't know if this is 
>>> related to the OS upgrade or some other change that the IT folks may have 
>>> implemented.
>>> 
>>> Now when I start up Safari, I often get a panel that pops up and says 
>>> "Safari wants to use the Local Items keychain" and requires me to enter a 
>>> password.  This never happened until recently.  It's not a big deal to 
>>> enter a password, but I'm curious about why this is now happening and I 
>>> would prefer to not have to enter a password (about half of the time I 
>>> start up Safari).  Does anyone know what is going on and how to fix this?
>>> 
>>> Thanks,
>>> 
>>> Gregg


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Re: Local Items keychain asking for password

2018-03-30 Thread Dinse, Gregg (NIH/NIEHS) [C]
At the bottom of the Login Options panel, there is a line that I don't remember 
seeing before.  It says "Network Account Server" with an entry for NIH and a 
green dot, so I'm guessing that my machine is bound to a directory server, as 
you suggested.

Is this requirement to provide a password just the cost of doing business this 
way?  I doubt that I am allowed to change this.

Thanks,

Gregg

On 03/30/2018, 1:59 PM, "David Schwartz" <da...@yesdavid.com> wrote:

Yes there is. 

System Preferences->Users & Groups->Login Options. 

If you don’t use the same login and password to log into other Enterprise 
resources (servers, web apps, etc) then it’s probably not. 

> On Mar 30, 2018, at 10:55 AM, Dinse, Gregg (NIH/NIEHS) [C] 
> <di...@niehs.nih.gov> wrote:
> 
> It certainly could be, but I do not know how to check.  Is there a simple way 
> to check this?
> 
> On 03/30/2018, 1:53 PM, "David Schwartz" <da...@yesdavid.com> wrote:
> 
> Is your machine bound to a directory server?
> 
>> On Mar 30, 2018, at 10:51 AM, Dinse, Gregg (NIH/NIEHS) [C] 
>> <di...@niehs.nih.gov> wrote:
>> 
>> Hi,
>> 
>> I am running MacOSX 10.12.6 (Sierra) on a mid-2010 Mac Pro tower.  I 
>> recently upgraded from 10.10 to 10.12 and my problem started about that same 
>> time, though this is on my machine at work, so I don't know if this is 
>> related to the OS upgrade or some other change that the IT folks may have 
>> implemented.
>> 
>> Now when I start up Safari, I often get a panel that pops up and says 
>> "Safari wants to use the Local Items keychain" and requires me to enter a 
>> password.  This never happened until recently.  It's not a big deal to enter 
>> a password, but I'm curious about why this is now happening and I would 
>> prefer to not have to enter a password (about half of the time I start up 
>> Safari).  Does anyone know what is going on and how to fix this?
>> 
>> Thanks,
>> 
>> Gregg


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Re: Local Items keychain asking for password

2018-03-30 Thread Dinse, Gregg (NIH/NIEHS) [C]
It certainly could be, but I do not know how to check.  Is there a simple way 
to check this?

On 03/30/2018, 1:53 PM, "David Schwartz" <da...@yesdavid.com> wrote:

Is your machine bound to a directory server?

> On Mar 30, 2018, at 10:51 AM, Dinse, Gregg (NIH/NIEHS) [C] 
> <di...@niehs.nih.gov> wrote:
> 
> Hi,
> 
> I am running MacOSX 10.12.6 (Sierra) on a mid-2010 Mac Pro tower.  I recently 
> upgraded from 10.10 to 10.12 and my problem started about that same time, 
> though this is on my machine at work, so I don't know if this is related to 
> the OS upgrade or some other change that the IT folks may have implemented.
> 
> Now when I start up Safari, I often get a panel that pops up and says "Safari 
> wants to use the Local Items keychain" and requires me to enter a password.  
> This never happened until recently.  It's not a big deal to enter a password, 
> but I'm curious about why this is now happening and I would prefer to not 
> have to enter a password (about half of the time I start up Safari).  Does 
> anyone know what is going on and how to fix this?
> 
> Thanks,
> 
> Gregg


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Local Items keychain asking for password

2018-03-30 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I am running MacOSX 10.12.6 (Sierra) on a mid-2010 Mac Pro tower.  I recently 
upgraded from 10.10 to 10.12 and my problem started about that same time, 
though this is on my machine at work, so I don't know if this is related to the 
OS upgrade or some other change that the IT folks may have implemented.

Now when I start up Safari, I often get a panel that pops up and says "Safari 
wants to use the Local Items keychain" and requires me to enter a password.  
This never happened until recently.  It's not a big deal to enter a password, 
but I'm curious about why this is now happening and I would prefer to not have 
to enter a password (about half of the time I start up Safari).  Does anyone 
know what is going on and how to fix this?

Thanks,

Gregg


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Re: Time Machine duplicates

2018-03-07 Thread Dinse, Gregg (NIH/NIEHS) [C]
No, I do not do mobile backups with Time Machine.

When I first wrote about this odd behavior, there was an appearance of pairs of 
"simultaneous" backups through the day, but when I looked more recently, only 
the latest hourly backup had a duplicate entry.  If this does not extend 
throughout the entire backup list, then I guess I won't worry about it, though 
I still find it curious.

Thanks,

Gregg

On 03/06/2018, 12:01 AM, "Michael" <keybou...@gmail.com> wrote:


On 2018-03-05, at 12:43 PM, Dinse, Gregg (NIH/NIEHS) [C] 
<di...@niehs.nih.gov> wrote:

> That's a good idea.  I just checked and, based on the names of the 
folders, there appears to be only one per hour.  So, this suggests that the 
listing within the Time Machine app is reporting two backups per hour when in 
fact only one is being performed (or at least only one is being kept in the 
usual location).

Do you have mobile backups?

> 
> Gregg
> 
> On 03/05/2018, 12:55 PM, "Macs R We" <macs...@macsrwe.com> wrote:
> 
>Why not examine the folder hierarchy on your backup drive and inspect 
the individual folder names, which will tell you when each backup set was 
actually taken.  Then at least you will know which end of the process is 
misbehaving.
> 
>> On Mar 5, 2018, at 9:26 AM, Dinse, Gregg (NIH/NIEHS) [C] 
<di...@niehs.nih.gov> wrote:
>> 
>> Hi,
>> 
>> I am running MacOSX 10.12.6 on a mid-2010 Mac Pro tower.  I just 
upgraded from Yosemite to Sierra, so that may be related.
>> 
>> I installed a "new" hard drive and dedicated it to Time Machine.  It's 
only been running for about a day.  I opened the Time Machine app today and, as 
usual, there are the tick marks along the right side of the screen that show 
when the various backups were performed (when the mouse hovers over a given 
tick mark).  Ideally the backups are about an hour apart.  In my case, there 
are pairs of tick marks with the same time listed.  That is, the last two tick 
marks show exactly the same time, the next two tick marks also show the exact 
same time (though an hour earlier), and so on.  I don't know if two backups are 
being performed each hour, or if the listing is just messed up.  Has anyone 
seen this?  Does anyone know how to fix it?  Is there some preference file 
somewhere that is messed up?
>> 
>> Thanks in advance for any help you can give me,
>> 
>> Gregg
> 
> 
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Re: Time Machine duplicates

2018-03-05 Thread Dinse, Gregg (NIH/NIEHS) [C]
That's a good idea.  I just checked and, based on the names of the folders, 
there appears to be only one per hour.  So, this suggests that the listing 
within the Time Machine app is reporting two backups per hour when in fact only 
one is being performed (or at least only one is being kept in the usual 
location).

Gregg

On 03/05/2018, 12:55 PM, "Macs R We" <macs...@macsrwe.com> wrote:

Why not examine the folder hierarchy on your backup drive and inspect the 
individual folder names, which will tell you when each backup set was actually 
taken.  Then at least you will know which end of the process is misbehaving.

> On Mar 5, 2018, at 9:26 AM, Dinse, Gregg (NIH/NIEHS) [C] 
<di...@niehs.nih.gov> wrote:
> 
> Hi,
> 
> I am running MacOSX 10.12.6 on a mid-2010 Mac Pro tower.  I just upgraded 
from Yosemite to Sierra, so that may be related.
> 
> I installed a "new" hard drive and dedicated it to Time Machine.  It's 
only been running for about a day.  I opened the Time Machine app today and, as 
usual, there are the tick marks along the right side of the screen that show 
when the various backups were performed (when the mouse hovers over a given 
tick mark).  Ideally the backups are about an hour apart.  In my case, there 
are pairs of tick marks with the same time listed.  That is, the last two tick 
marks show exactly the same time, the next two tick marks also show the exact 
same time (though an hour earlier), and so on.  I don't know if two backups are 
being performed each hour, or if the listing is just messed up.  Has anyone 
seen this?  Does anyone know how to fix it?  Is there some preference file 
somewhere that is messed up?
> 
> Thanks in advance for any help you can give me,
> 
> Gregg
 

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Time Machine duplicates

2018-03-05 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I am running MacOSX 10.12.6 on a mid-2010 Mac Pro tower.  I just upgraded from 
Yosemite to Sierra, so that may be related.

I installed a "new" hard drive and dedicated it to Time Machine.  It's only 
been running for about a day.  I opened the Time Machine app today and, as 
usual, there are the tick marks along the right side of the screen that show 
when the various backups were performed (when the mouse hovers over a given 
tick mark).  Ideally the backups are about an hour apart.  In my case, there 
are pairs of tick marks with the same time listed.  That is, the last two tick 
marks show exactly the same time, the next two tick marks also show the exact 
same time (though an hour earlier), and so on.  I don't know if two backups are 
being performed each hour, or if the listing is just messed up.  Has anyone 
seen this?  Does anyone know how to fix it?  Is there some preference file 
somewhere that is messed up?

Thanks in advance for any help you can give me,

Gregg


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Re: 2 bootcamp questions

2018-01-18 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

Thanks for responding. From you and a few others, I have learned several things 
about bootcamp.

1. It sounds like bootcamp is only meant to be installed on the primary boot 
drive.

2. It sounds like only 2 partitions are allowed -- one for MacOSX and one for 
Windows.

3. If possible, a virtual Windows setup is preferred.

In case it matters, the computer in question is a "mid 2012" Mac Pro tower 
running 10.10.5 (Yosemite).

Due to my ignorance, I installed bootcamp on a secondary drive. My primary 
drive is an SSD with a single partition (for Yosemite). In addition to the SSD, 
I have several hard drives, one of which I used for bootcamp (and Windows 7). I 
believe that when I installed bootcamp many months ago, I tried to install it 
on one of several partitions and failed, though I do not recall the details. I 
think my next step (no pun intended) was to allocate the entire secondary drive 
to bootcamp and it worked, sort of.

I say "sort of" because there was at least one problem. Once booted into 
Windows 7, things seemed to work (though I do not know much about Windows). 
However, if I tried to reboot into Windows, it would hang just before the login 
screen. The only way I found to successfully reboot into Windows was to first 
boot into MacOSX (using the option key) and then go into System Preferences and 
change the boot drive from Windows to MacOSX and then back to Windows again.

Perhaps the reason for this problem is related to bootcamp not being installed 
on the second of two partitions on my primary boot drive. I did not realize 
that I was not supposed to install bootcamp on a secondary (internal) drive, 
though it's interesting that it "sort of" worked.

In fairness, I did originally try to use Parallels 11, but I could not 
accomplish what I set out to do. I believe this all started because I wanted to 
run some low-level disk formatting software that was Windows only (Western 
Digital's Data LifeGuard and Seagate's SeaTools). I tried doing this via 
Parallels, but I was unsuccessful, though again I do not remember the details. 
Maybe I will start fresh, this time with Parallels 11 and Windows 10, and see 
if it works now.

I would like to thank everyone for their help. I really appreciate it.

Gregg

-Original Message-
From: "@lbutlr" <krem...@kreme.com>
Date: Thursday, January 18, 2018 at 2:10 AM
To: Mac OS X-Talk <macosx-talk@omnigroup.com>
Subject: Re: 2 bootcamp questions

On 17 Jan 2018, at 16:27, Dinse, Gregg (NIH/NIEHS) [C] di...@niehs.nih.gov> 
wrote:
> 
> Hi,
> 
> 1. Does bootcamp require its own separate hard drive, or can it be installed 
> on one partition of a drive with several partitions?

It is only supported as a second partition on the boot drive. I don't think you 
are allowed to further partition, but that might have changed with APFS.

> 2. If partitions work, can I install bootcamp with Windows 7 on one partition 
> and bootcamp with Windows 10 on a second partition? Or is only one bootcamp 
> setup allowed?

Only one per boot drive, as I recall.

> I don't really plan to use Windows of any flavor very often, but if I'm going 
> to the trouble of installing bootcamp and Windows, I thought I might as well 
> try to install both Windows 7 and Windows 10.

If you aren't going to use Windows much, why install it in bootcamp?

Use WINE, most things work, and you don't lose tens of GB to it. Short of that, 
VirtualBox is cheap (as in free) and you can offload the virtual drives to 
other storage rather than eating your boot drive.

In nearly all cases when someone thinks they want to run Bootcamp, they're 
wrong. Nearly.


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2 bootcamp questions

2018-01-17 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

1. Does bootcamp require its own separate hard drive, or can it be installed on 
one partition of a drive with several partitions?

I think I tried using one of several partitions in the past and it did not 
work, though my memory is fuzzy. If it is possible to use a partition, the 
previous failure may have been user error, since I am not very experienced with 
this.

2. If partitions work, can I install bootcamp with Windows 7 on one partition 
and bootcamp with Windows 10 on a second partition? Or is only one bootcamp 
setup allowed?

I don't really plan to use Windows of any flavor very often, but if I'm going 
to the trouble of installing bootcamp and Windows, I thought I might as well 
try to install both Windows 7 and Windows 10.

Thanks in advance for any assistance.

Gregg


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Re: BootCamp troubles

2018-01-08 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

Just to follow up, I did try zapping the PRAM, but that did not help.

If the boot disk is set to Windows, I can only successfully boot one time; all 
subsequent reboots fail. The only work around that I have found is to use the 
option key to boot into MacOSX, switch the boot disk from Windows to MacOSX, 
and then switch the boot disk back to Windows. Then I can successfully boot 
into Windows (but only once before having to do the work around again).

As you suggested, it is certainly possible that there is a problem with my 
installation of Windows. And, if there is, it may well be something that I 
messed up. However, once booted into Windows, all seems fine (as far as this 
Windows newbie can tell).

I had been using Windows 7, but yesterday I bought Windows 10, so I might try 
re-installing Bootcamp and Windows 10.

Thanks for the help.

Gregg

-Original Message-
From: Macs R We <macs...@macsrwe.com>
Date: Tuesday, January 2, 2018 at 1:37 PM
To: "Dinse, Gregg (NIH/NIEHS) [C]" <di...@niehs.nih.gov>
Cc: Mac OS X-Talk <macosx-talk@omnigroup.com>
Subject: Re: BootCamp troubles

> On Jan 2, 2018, at 10:36 AM, Dinse, Gregg (NIH/NIEHS) [C] 
> <di...@niehs.nih.gov> wrote:
> 
> My complaint is that although the MacPro tries to boot into Windows, it seems 
> to get stuck before Windows finishes booting. At that point, I power down and 
> use the option key to boot into MacOS. The only way I found to successfully 
> boot into Windows is to first boot into MacOS and then switch the boot disk 
> to Windows. And this only works for one boot cycle -- if I try to reboot into 
> Windows again, it hangs.

At the risk of committing a Redmond Heresy, consider that the problem may be in 
your installation of Windows. But I would try zapping the pram first.

> Maybe I'll try zapping the PRAM. Is that still command-option-P-R? What do I 
> lose by doing this? Do I lose a lot of settings and/or preferences?

I’ve never lost anything that I noticed losing, other than the stored boot 
device, which in this case is the point. In the old days it would lose your 
clock setting until you manually reset it, and it still resets that, but today 
it’s all set over the network anyway, so you don’t even notice that.


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Re: BootCamp troubles

2018-01-02 Thread Dinse, Gregg (NIH/NIEHS) [C]
Thanks for the information.

To answer your question, I first got my MacPro to boot into Windows by changing 
the boot disk in System Preferences. I agree with you that the expected 
behavior is to keep booting into Windows until the boot disk in System 
Preferences is changed.

My complaint is that although the MacPro tries to boot into Windows, it seems 
to get stuck before Windows finishes booting. At that point, I power down and 
use the option key to boot into MacOS. The only way I found to successfully 
boot into Windows is to first boot into MacOS and then switch the boot disk to 
Windows. And this only works for one boot cycle -- if I try to reboot into 
Windows again, it hangs.

Maybe I'll try zapping the PRAM. Is that still command-option-P-R? What do I 
lose by doing this? Do I lose a lot of settings and/or preferences?

Thanks,

Gregg

-Original Message-
From: Macs R We <macs...@macsrwe.com>
Date: Monday, January 1, 2018 at 3:53 PM
To: "Dinse, Gregg (NIH/NIEHS) [C]" <di...@niehs.nih.gov>
Cc: "@lbutlr" <krem...@kreme.com>, Mac OS X-Talk <macosx-talk@omnigroup.com>
Subject: Re: BootCamp troubles

The question here is, how did you get it to boot into Windows in the first 
place?  If you did it by changing the boot disk in System Preferences, then 
your first sentence is entirely proper operation.  If you did it "temporarily" 
via the option key, then it shouldn't have gotten set permanently to Windows in 
System Preferences and it should be automatically booting into MacOS.

All this stuff is stored in the PRAM, so maybe you can get rid of this 
misbehavior just by zapping the PRAM.  It isn't a problem everybody else is 
seeing.

> On Jan 1, 2018, at 1:38 PM, Dinse, Gregg (NIH/NIEHS) [C] 
> <di...@niehs.nih.gov> wrote:
> 
> I have only used Bootcamp a little, but I can confirm similar problems.
> 
> In my case, after booting back into MacOS with the option key, if I restart 
> my Mac, it will try to boot into Windows again, unless I remember to go into 
> the Preferences app and change the boot disk to my MacOS disk.  I say "try to 
> boot into Windows again" because it always seems to hang when trying to start 
> Windows after the first time. The only way that I have found to boot into 
> Windows (after once getting out of Windows) is to set the boot disk to my 
> MacOS disk, boot into MacOS, and then go back and change the boot disk to 
> Bootcamp.  Only then will it successfully boot into Windows.
> 
> I hardly ever do anything in Windows, but although it's a pain to 
> successfully boot into Windows, it seems to work fine (as far as I can tell) 
> after Windows boots.
> 
> Gregg
> 
> -Original Message-
> From: "@lbutlr" <krem...@kreme.com>
> Date: Sunday, December 31, 2017 at 11:54 AM
> To: Mac OS X-Talk <macosx-talk@omnigroup.com>
> Subject: BootCamp troubles
> 
> What is the "correct" way to switch from macOS to Windows using Bootcamp?
> 
> If I set the startup disk in macOS to Windows and reboot, I get Windows as 
> expected. If I then use the bootcamp tray icon to "reboot to MacOS" I get 
> Windows again. The only way I see to get back to MacOS is to use the 
> option-boot to select the Mac partition.
> 
> Option-boot does work, but it appears the BootCamp boot option in windows 
> doesn't do anything, so I suspect I am missing something?


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Re: BootCamp troubles

2018-01-01 Thread Dinse, Gregg (NIH/NIEHS) [C]
I have only used Bootcamp a little, but I can confirm similar problems.

In my case, after booting back into MacOS with the option key, if I restart my 
Mac, it will try to boot into Windows again, unless I remember to go into the 
Preferences app and change the boot disk to my MacOS disk.  I say "try to boot 
into Windows again" because it always seems to hang when trying to start 
Windows after the first time. The only way that I have found to boot into 
Windows (after once getting out of Windows) is to set the boot disk to my MacOS 
disk, boot into MacOS, and then go back and change the boot disk to Bootcamp.  
Only then will it successfully boot into Windows.

I hardly ever do anything in Windows, but although it's a pain to successfully 
boot into Windows, it seems to work fine (as far as I can tell) after Windows 
boots.

Gregg

-Original Message-
From: "@lbutlr" 
Date: Sunday, December 31, 2017 at 11:54 AM
To: Mac OS X-Talk 
Subject: BootCamp troubles

What is the "correct" way to switch from macOS to Windows using Bootcamp?

If I set the startup disk in macOS to Windows and reboot, I get Windows as 
expected. If I then use the bootcamp tray icon to "reboot to MacOS" I get 
Windows again. The only way I see to get back to MacOS is to use the 
option-boot to select the Mac partition.

Option-boot does work, but it appears the BootCamp boot option in windows 
doesn't do anything, so I suspect I am missing something?


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Re: Time Machine stops backing up

2017-08-18 Thread Dinse, Gregg (NIH/NIEHS) [C]
Just to follow-up, I never found a solution to this problem, though I 
appreciate the help that various people offered.

In addition to the suggestions in my original message below, I also tried the 
following:

1. I turned off Power Nap, but that did not help.

2. I disconnected the USB cable that allows my UPS to communicate with my Mac, 
but that did not help.

3. I checked the links that David Schwartz mentioned -- they addressed why I'm 
having problems but not how to fix them.

If anyone has any other suggestions, please let me know.

Thanks again,

Gregg

-Original Message-
From: "Dinse, Gregg (NIH/NIEHS) [C]" <di...@niehs.nih.gov>
Date: Sunday, July 30, 2017 at 4:40 PM
To: "'macosx-talk@omnigroup.com'" <macosx-talk@omnigroup.com>
Cc: "Dinse, Gregg (NIH/NIEHS) [C]" <di...@niehs.nih.gov>
Subject: Time Machine stops backing up

Hi,

About 2 weeks ago, I upgraded from Yosemite (10.10.5) to Sierra (10.12.6). I 
believe that this is when my trouble started.

Until recently, whenever I looked at the Time Machine panel in Preferences.app, 
it would show times for the latest backup and the next backup that were roughly 
an hour apart, as expected.  Now when I look, it has often been several hour 
(maybe even 12 or more) since the last backup.  If I tell it to backup now, it 
backs up.  However, an hour from then, the next backup time often jumps by an 
hour but the latest backup time stays the same.  In some cases, I think it 
performs a backup eventually, but certainly not every hour.  I don't recall if 
it has gone for days without a backup, but I think it has.

Does anyone know how to fix this?  My disk has plenty of space left.

I have tried several suggestions that I found online, but so far none have 
helped.  I unchecked and then rechecked the Back Up Automatically button.  I 
deselected and then reselected the drive used for Time Machine backups.  I 
rebooted many times.  I ran the following command from Terminal:

sudo defaults write /Library/Preferences/com.apple.TimeMachine RequiresACPower 0

Supposedly all of these "fixes" have helped some people with this problem, but 
they have not worked for me.

In case something was corrupt in the 10.12.6 combo update, I ran that again.  
Things seemed to work for a few days, so I thought that fixed it, but now the 
problem is back again.  Does anyone have any other suggestions?

Thanks,

Gregg


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Re: Time Machine stops backing up

2017-07-31 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi David,

Thanks for the response and the interesting links.

The Time Machine problem described in the first link you posted sounds very 
much like what I am experiencing. Unfortunately, it does not sound like there 
is a fix for those of us who do not put our disks to sleep or shutdown our macs 
each night. Hopefully, Apple will fix this soon, but I guess I won't hold my 
breath.

Thanks,

Gregg

From: David Schwartz 
Date: Monday, July 31, 2017 at 5:35 PM
To: "macosx-talk@omnigroup.com" 
Subject: Re: Time Machine stops backing up

On Jul 31, 2017, 7:38 AM -0700, wrote:
Allow me to join the chorus of people who think Sierra's Console is a useless 
abomination

Sierra’s Console application does not yet take good advantage of the new 
logging system in Sierra.

The new logging system in Sierra rocks.

A very good place to learn about Apple’s current “log” program is also the 
place to learn why your Time Machine backups are wonky:

https://eclecticlight.co/2017/07/30/sierra-10-12-6-doesnt-fix-the-time-machine-bug-but-changes-it/

While you’re there, download the latest beta version of his “Consolation” app, 
and read his "Primer on Predicates” 
(https://eclecticlight.co/2016/10/17/log-a-primer-on-predicates/).

There’s a lot to love about where Apple is going with logging; right new it’s 
new and in transition and kinda sucky if you expect it to behave the way it 
used to behave.

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Re: Time Machine stops backing up

2017-07-31 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi Matt,

Thanks for your response.

I do use SuperDuper.  I run it each night to clone my system SSD to an external 
hard drive.  However, I run SuperDuper in the middle of the night (and it only 
runs for 10-15 minutes), while the skipped backups in Time Machine often happen 
in the middle of the day, way after SuperDuper has finished.  Also, I have been 
doing this for years, and this Time Machine problem only started recently, 
maybe the last few weeks, which coincides with when I upgraded from Yosemite to 
Sierra.

I have looked at the Console app, but I did not see much of anything (Time 
Machine related or otherwise).

I wondered about file system corruption, which is why I re-ran the 10.12.6 
combo updater.  Since it ran, rather than saying I was already up to date, I 
assumed it found something to change.  This seemed to solve my problem for a 
few days, but then the problem came back again.

I don't have Disk Warrior.  Would that work better than re-running the combo 
updater?

Thanks,

Gregg

From: Matt Penna <matthew.pe...@gmail.com>
Date: Monday, July 31, 2017 at 10:39 AM
To: "macosx-talk@omnigroup.com" <macosx-talk@omnigroup.com>
Subject: Re: Time Machine stops backing up

This is admittedly a long shot, but do you use SuperDuper? I use that to clone 
my Time Machine drive for redundant backups, and while the clone is running, 
Time Machine does not attempt to backup. I recall that on the rare occasion 
when SuperDuper didn't exit gracefully, I had Time Machine issues afterwards, 
but these were always temporary. Are you using any kind of disk cloning or 
backup software that might cause similar behavior?

Are there any clues in Console as to whether Time Machine is attempting to back 
up and running into an error? (Though good luck finding such information. Allow 
me to join the chorus of people who think Sierra's Console is a useless 
abomination.)
Could there be file system corruption in play? If you have DiskWarrior, perhaps 
try running that on all source and Time Machine target disks just to eliminate 
the possibility.
-Matt


On Sun, Jul 30, 2017 at 9:13 PM, Dinse, Gregg (NIH/NIEHS) [C] 
<di...@niehs.nih.gov<mailto:di...@niehs.nih.gov>> wrote:
Well, I'm not sure whether being connected to a UPS has anything to do with my 
problem, but my Mac Pro knows it's connected to a UPS.  There is a USB cable 
running between the two, so that must explain it.  The USB cable allows the UPS 
to tell the Mac to shutdown gracefully if it's been on battery power for a 
specified amount of time.

As confirmation, when I look at the Energy Saver panel in Preferences.app on my 
Mac Pro (which is connected to the UPS), there are 2 tabs -- one for Power and 
one for UPS.  On another mac that is not connected to a UPS, there is only a 
single tab that says Power.

Again, I don't know if that is related to my problem.

Gregg

-Original Message-
From: Macs R We [mailto:macs...@macsrwe.com<mailto:macs...@macsrwe.com>]
Sent: Sunday, July 30, 2017 7:05 PM
To: Dinse, Gregg (NIH/NIEHS) [C] 
<di...@niehs.nih.gov<mailto:di...@niehs.nih.gov>>
Cc: macosx-talk@omnigroup.com<mailto:macosx-talk@omnigroup.com>
Subject: Re: Time Machine stops backing up

I can't imagine how your Mac could even detect that it was plugged into a UPS 
(or a surge protector, or a gas generator) as opposed to a wall socket, so I 
really doubt the usefulness of that avenue of inquiry.

Given the novelty of Power Nap, it's possible that the effective semantics of 
"com.apple.TimeMachine RequiresACPower" have changed from they were previously, 
and may now possibly be insufficient for your purpose.

> On Jul 30, 2017, at 2:53 PM, Dinse, Gregg (NIH/NIEHS) [C] 
> <di...@niehs.nih.gov<mailto:di...@niehs.nih.gov>> wrote:
>
> Thanks for the tip.  I'll keep TimeMachine Editor in mind as a third party 
> fix if I don't find a solution.
>
> Do you think Power Nap is causing this problem?  I suppose I could turn it 
> off and see if that solves my problem.  Supposedly Time Machine keeps running 
> with Power Nap on IF THE MAC IS PLUGGED INTO AN OUTLET.  My mac (a 2013 Mac 
> Pro) is plugged into a UPS, which is plugged into an outlet.  One of the 
> things I found earlier had to do with macs not being directly plugged into an 
> outlet, so maybe that is the problem.  Supposedly the command I listed below 
> fixes that problem, but I'll try turning off Power Nap and see if that works.
>
> Thanks,
>
> Gregg
>
> -Original Message-----
> From: Macs R We [mailto:macs...@macsrwe.com<mailto:macs...@macsrwe.com>]
> Sent: Sunday, July 30, 2017 5:38 PM
> To: Dinse, Gregg (NIH/NIEHS) [C] 
> <di...@niehs.nih.gov<mailto:di...@niehs.nih.gov>>
> Cc: macosx-talk@omnigroup.com<mailto:macosx-talk@omnigroup.com>
> Subject: Re: Time Machine stops backing up
>
> Try 

RE: Time Machine stops backing up

2017-07-30 Thread Dinse, Gregg (NIH/NIEHS) [C]
Well, I'm not sure whether being connected to a UPS has anything to do with my 
problem, but my Mac Pro knows it's connected to a UPS.  There is a USB cable 
running between the two, so that must explain it.  The USB cable allows the UPS 
to tell the Mac to shutdown gracefully if it's been on battery power for a 
specified amount of time.

As confirmation, when I look at the Energy Saver panel in Preferences.app on my 
Mac Pro (which is connected to the UPS), there are 2 tabs -- one for Power and 
one for UPS.  On another mac that is not connected to a UPS, there is only a 
single tab that says Power.

Again, I don't know if that is related to my problem.

Gregg

-Original Message-
From: Macs R We [mailto:macs...@macsrwe.com] 
Sent: Sunday, July 30, 2017 7:05 PM
To: Dinse, Gregg (NIH/NIEHS) [C] <di...@niehs.nih.gov>
Cc: macosx-talk@omnigroup.com
Subject: Re: Time Machine stops backing up

I can't imagine how your Mac could even detect that it was plugged into a UPS 
(or a surge protector, or a gas generator) as opposed to a wall socket, so I 
really doubt the usefulness of that avenue of inquiry.

Given the novelty of Power Nap, it's possible that the effective semantics of 
"com.apple.TimeMachine RequiresACPower" have changed from they were previously, 
and may now possibly be insufficient for your purpose.

> On Jul 30, 2017, at 2:53 PM, Dinse, Gregg (NIH/NIEHS) [C] 
> <di...@niehs.nih.gov> wrote:
> 
> Thanks for the tip.  I'll keep TimeMachine Editor in mind as a third party 
> fix if I don't find a solution.
> 
> Do you think Power Nap is causing this problem?  I suppose I could turn it 
> off and see if that solves my problem.  Supposedly Time Machine keeps running 
> with Power Nap on IF THE MAC IS PLUGGED INTO AN OUTLET.  My mac (a 2013 Mac 
> Pro) is plugged into a UPS, which is plugged into an outlet.  One of the 
> things I found earlier had to do with macs not being directly plugged into an 
> outlet, so maybe that is the problem.  Supposedly the command I listed below 
> fixes that problem, but I'll try turning off Power Nap and see if that works.
> 
> Thanks,
> 
> Gregg
> 
> -Original Message-
> From: Macs R We [mailto:macs...@macsrwe.com] 
> Sent: Sunday, July 30, 2017 5:38 PM
> To: Dinse, Gregg (NIH/NIEHS) [C] <di...@niehs.nih.gov>
> Cc: macosx-talk@omnigroup.com
> Subject: Re: Time Machine stops backing up
> 
> Try TimeMachine Editor (free) to impose a "manual" schedule outside Time 
> Machine.  It won't technically "fix" your problem with native Time Machine, 
> but it might force your way around it.  At the minimum, you may get a more 
> informative error message if it also fails.
> 
>> On Jul 30, 2017, at 1:40 PM, Dinse, Gregg (NIH/NIEHS) [C] 
>> <di...@niehs.nih.gov> wrote:
>> 
>> Hi,
>> 
>> About 2 weeks ago, I upgraded from Yosemite (10.10.5) to Sierra (10.12.6). I 
>> believe that this is when my trouble started.
>> 
>> Until recently, whenever I looked at the Time Machine panel in 
>> Preferences.app, it would show times for the latest backup and the next 
>> backup that were roughly an hour apart, as expected.  Now when I look, it 
>> has often been several hour (maybe even 12 or more) since the last backup.  
>> If I tell it to backup now, it backs up.  However, an hour from then, the 
>> next backup time often jumps by an hour but the latest backup time stays the 
>> same.  In some cases, I think it performs a backup eventually, but certainly 
>> not every hour.  I don't recall if it has gone for days without a backup, 
>> but I think it has.
>> 
>> Does anyone know how to fix this?  My disk has plenty of space left.
>> 
>> I have tried several suggestions that I found online, but so far none have 
>> helped.  I unchecked and then rechecked the Back Up Automatically button.  I 
>> deselected and then reselected the drive used for Time Machine backups.  I 
>> rebooted many times.  I ran the following command from Terminal:
>> 
>> sudo defaults write /Library/Preferences/com.apple.TimeMachine 
>> RequiresACPower 0
>> 
>> Supposedly all of these "fixes" have helped some people with this problem, 
>> but they have not worked for me.
>> 
>> In case something was corrupt in the 10.12.6 combo update, I ran that again. 
>>  Things seemed to work for a few days, so I thought that fixed it, but now 
>> the problem is back again.  Does anyone have any other suggestions?
>> 
>> Thanks,
>> 
>> Gregg
> 

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RE: Time Machine stops backing up

2017-07-30 Thread Dinse, Gregg (NIH/NIEHS) [C]
Thanks for the tip.  I'll keep TimeMachine Editor in mind as a third party fix 
if I don't find a solution.

Do you think Power Nap is causing this problem?  I suppose I could turn it off 
and see if that solves my problem.  Supposedly Time Machine keeps running with 
Power Nap on IF THE MAC IS PLUGGED INTO AN OUTLET.  My mac (a 2013 Mac Pro) is 
plugged into a UPS, which is plugged into an outlet.  One of the things I found 
earlier had to do with macs not being directly plugged into an outlet, so maybe 
that is the problem.  Supposedly the command I listed below fixes that problem, 
but I'll try turning off Power Nap and see if that works.

Thanks,

Gregg

-Original Message-
From: Macs R We [mailto:macs...@macsrwe.com] 
Sent: Sunday, July 30, 2017 5:38 PM
To: Dinse, Gregg (NIH/NIEHS) [C] <di...@niehs.nih.gov>
Cc: macosx-talk@omnigroup.com
Subject: Re: Time Machine stops backing up

Try TimeMachine Editor (free) to impose a "manual" schedule outside Time 
Machine.  It won't technically "fix" your problem with native Time Machine, but 
it might force your way around it.  At the minimum, you may get a more 
informative error message if it also fails.

> On Jul 30, 2017, at 1:40 PM, Dinse, Gregg (NIH/NIEHS) [C] 
> <di...@niehs.nih.gov> wrote:
> 
> Hi,
> 
> About 2 weeks ago, I upgraded from Yosemite (10.10.5) to Sierra (10.12.6). I 
> believe that this is when my trouble started.
> 
> Until recently, whenever I looked at the Time Machine panel in 
> Preferences.app, it would show times for the latest backup and the next 
> backup that were roughly an hour apart, as expected.  Now when I look, it has 
> often been several hour (maybe even 12 or more) since the last backup.  If I 
> tell it to backup now, it backs up.  However, an hour from then, the next 
> backup time often jumps by an hour but the latest backup time stays the same. 
>  In some cases, I think it performs a backup eventually, but certainly not 
> every hour.  I don't recall if it has gone for days without a backup, but I 
> think it has.
> 
> Does anyone know how to fix this?  My disk has plenty of space left.
> 
> I have tried several suggestions that I found online, but so far none have 
> helped.  I unchecked and then rechecked the Back Up Automatically button.  I 
> deselected and then reselected the drive used for Time Machine backups.  I 
> rebooted many times.  I ran the following command from Terminal:
> 
> sudo defaults write /Library/Preferences/com.apple.TimeMachine 
> RequiresACPower 0
> 
> Supposedly all of these "fixes" have helped some people with this problem, 
> but they have not worked for me.
> 
> In case something was corrupt in the 10.12.6 combo update, I ran that again.  
> Things seemed to work for a few days, so I thought that fixed it, but now the 
> problem is back again.  Does anyone have any other suggestions?
> 
> Thanks,
> 
> Gregg

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Time Machine stops backing up

2017-07-30 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

About 2 weeks ago, I upgraded from Yosemite (10.10.5) to Sierra (10.12.6). I 
believe that this is when my trouble started.

Until recently, whenever I looked at the Time Machine panel in Preferences.app, 
it would show times for the latest backup and the next backup that were roughly 
an hour apart, as expected.  Now when I look, it has often been several hour 
(maybe even 12 or more) since the last backup.  If I tell it to backup now, it 
backs up.  However, an hour from then, the next backup time often jumps by an 
hour but the latest backup time stays the same.  In some cases, I think it 
performs a backup eventually, but certainly not every hour.  I don't recall if 
it has gone for days without a backup, but I think it has.

Does anyone know how to fix this?  My disk has plenty of space left.

I have tried several suggestions that I found online, but so far none have 
helped.  I unchecked and then rechecked the Back Up Automatically button.  I 
deselected and then reselected the drive used for Time Machine backups.  I 
rebooted many times.  I ran the following command from Terminal:

sudo defaults write /Library/Preferences/com.apple.TimeMachine RequiresACPower 0

Supposedly all of these "fixes" have helped some people with this problem, but 
they have not worked for me.

In case something was corrupt in the 10.12.6 combo update, I ran that again.  
Things seemed to work for a few days, so I thought that fixed it, but now the 
problem is back again.  Does anyone have any other suggestions?

Thanks,

Gregg

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Re: why are Time Machine backups so large lately?

2017-04-19 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi Michael,

Thanks for your input.

I realize that most people probably think 970 MB is nothing, but my entire 
system is only 279 GB and only 86 GB is being considered for backup.

I hate to admit it, but my Time Machine drive is only 320 GB. This has not been 
a problem in the past, since the original backup only took about 86 GB and 
subsequent backups were fairly small (before Outlook).  If I backup a GB each 
hour, that's about 25 GB per day, which would exhaust my 320 GB drive before 
too long.

I realize that I could simply buy a larger drive, but it just seems inefficient 
to backup the entire Outlook database every time a single new email is added.

Gregg

-Original Message-
From: Michael <keybou...@gmail.com>
Date: Wednesday, April 19, 2017 at 11:37 AM
To: "Dinse, Gregg (NIH/NIEHS) [C]" <di...@niehs.nih.gov>
Cc: MacOSX-Talk Talk <macosx-talk@omnigroup.com>, "@lbutlr" <krem...@kreme.com>
Subject: Re: why are Time Machine backups so large lately?

On 2017-04-19, at 7:58 AM, Dinse, Gregg (NIH/NIEHS) [C] <di...@niehs.nih.gov> 
wrote:

> Hi,
> 
> Thanks for responding.
> 
> It seems that you agree that there is some file that Outlook keeps updating, 
> which then repeatedly gets backed up by Time Machine. This file is not as 
> large as the Parallels file, but it's large enough to be a nuisance. I just 
> got to work and Time Machine is trying to backup 970 MB of something (also, 
> it says it will take 7 hours -- I don't know why it's so slow). I was not 
> even at work doing anything and it still found nearly a GB to backup. Maybe 
> that sounds small, but if it does this every hour, it won't take long to fill 
> my backup drive.

970 MB is nothing. For me, Firefox routinely triggers several hundred GB, and 
at least once a day Backblaze triggers a 1.2 GB backup.

Time Machine stores at most 24 + 1/day of those backups. So even if it is 
backing up a GB every time, you wind up with 24 GB + 1 GB/day up to a month, 
then that's about 55 GB, and then it's 1 GB per week.

Even if your backup drive is only 1 TB, we're talking about 5% after a month. 

Now, 7 hours? ... That's a problem. Is that all the time, or once that one long 
backup ran, did future backups go at a normal time?

> I looked in ~/Documents/Microsoft User Data/ and in ~/Library/Application 
> Support/, but neither was anywhere near 970 MB. The first folder was 289 MB 
> and the second folder was 198 MB (for all apps, not just Outlook or 
> Microsoft). So, neither seems to explain the 970 MB.
> 
> Any other suggestions? Is there an easy way to get a list of files, ordered 
> by file size, so that I can see which files are largest? Back in the NeXT 
> days, I think there was a program called Dark Forest, or something like that.

You want "Grand Perspective".

In particular, try to find an older version that was made specifically for Time 
Machine ("Time Machine Perspective", I think it was called), that stopped 
looking at duplicated files/directories. This let it look at a TM backup and 
only show you what had changed.

>> Currently I only backup part of my main system drive.  I exclude 
>> /Applications, /Library, and System Files and Applications.  Essentially I 
>> just backup my user files.

GAD, NO.

If you must exclude system files, then click the button that excludes what 
Apple ships.
I would give 75% odds that you have important stuff in /Library that was put 
there by programs you installed, and you probably have something in 
/Applications that you would have a problem replacing.

And frankly, being able to boot from a TM drive in an emergency is a good thing.

> 
> Thanks,
> 
> Gregg
> 
> -Original Message-
> From: "@lbutlr" <krem...@kreme.com>
> Date: Wednesday, April 19, 2017 at 7:23 AM
> To: MacOSX-Talk Talk <macosx-talk@omnigroup.com>
> Subject: Re: why are Time Machine backups so large lately?
> 
> On 2017-04-18 (09:00 MDT), "Dinse, Gregg (NIH/NIEHS) [C]" 
> <di...@niehs.nih.gov> wrote:
>> 
>> Hi,
>> 
>> I have been using Time Machine for many years, but lately the backups seem 
>> to be much larger than usual (i.e., hundreds of MB rather than just a few 
>> MB), even when I have not done anything.
>> 
>> This problem
> 
> I wouldn’t say it’s a problem.
> 
>> 1. We were forced to switch to Outlook (I had always used Apple Mail before).
> 
> That would explain it right there.
> 
>> 2. Citrix was installed, so that I could access my work email in Outlook 
>> from home.
>> 
>> Is there some large file
> 
> Large? No. Large if you are thinking floppies? Yes.
> 
>> (e.g., a database) associated with Outlook that keeps getting updated and 
>> thus backed up again a

Re: why are Time Machine backups so large lately?

2017-04-19 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

Thanks for responding.

It seems that you agree that there is some file that Outlook keeps updating, 
which then repeatedly gets backed up by Time Machine. This file is not as large 
as the Parallels file, but it's large enough to be a nuisance. I just got to 
work and Time Machine is trying to backup 970 MB of something (also, it says it 
will take 7 hours -- I don't know why it's so slow). I was not even at work 
doing anything and it still found nearly a GB to backup. Maybe that sounds 
small, but if it does this every hour, it won't take long to fill my backup 
drive.

I looked in ~/Documents/Microsoft User Data/ and in ~/Library/Application 
Support/, but neither was anywhere near 970 MB. The first folder was 289 MB and 
the second folder was 198 MB (for all apps, not just Outlook or Microsoft). So, 
neither seems to explain the 970 MB.

Any other suggestions? Is there an easy way to get a list of files, ordered by 
file size, so that I can see which files are largest? Back in the NeXT days, I 
think there was a program called Dark Forest, or something like that.

Thanks,

Gregg

-Original Message-
From: "@lbutlr" <krem...@kreme.com>
Date: Wednesday, April 19, 2017 at 7:23 AM
To: MacOSX-Talk Talk <macosx-talk@omnigroup.com>
Subject: Re: why are Time Machine backups so large lately?

On 2017-04-18 (09:00 MDT), "Dinse, Gregg (NIH/NIEHS) [C]" <di...@niehs.nih.gov> 
wrote:
> 
> Hi,
> 
> I have been using Time Machine for many years, but lately the backups seem to 
> be much larger than usual (i.e., hundreds of MB rather than just a few MB), 
> even when I have not done anything.
> 
> This problem

I wouldn’t say it’s a problem.

> 1. We were forced to switch to Outlook (I had always used Apple Mail before).

That would explain it right there.

> 2. Citrix was installed, so that I could access my work email in Outlook from 
> home.
> 
> Is there some large file

Large? No. Large if you are thinking floppies? Yes.

> (e.g., a database) associated with Outlook that keeps getting updated and 
> thus backed up again and again?

Yes.

>  If so, what is it called and where is it located?

It used to be in ~/Documents/Outlook but that was years ago. It *SHOULD* be in 
~/Library/Application Support/

> This reminds me of the time when I used Parallels, which kept the virtual 
> Windows machine in a large file and every time something changed in Windows, 
> even something small, the entire large Parallels file would get backed up 
> again in Time Machine.  Eventually I excluded that file from my backups.

By difference between a tens-of-gigabytes file and a db that is a couple 
hundred megs.

> Currently I only backup part of my main system drive.  I exclude 
> /Applications, /Library, and System Files and Applications.  Essentially I 
> just backup my user files.

Backing up Library and System is pretty much a one-time event and makes it much 
easier to restore your computer.


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why are Time Machine backups so large lately?

2017-04-18 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I have been using Time Machine for many years, but lately the backups seem to 
be much larger than usual (i.e., hundreds of MB rather than just a few MB), 
even when I have not done anything.

This problem is on my Mac at work, where the only things that have changed 
lately (that I recall) are:

1. We were forced to switch to Outlook (I had always used Apple Mail before).

2. Citrix was installed, so that I could access my work email in Outlook from 
home.

Is there some large file (e.g., a database) associated with Outlook that keeps 
getting updated and thus backed up again and again?  If so, what is it called 
and where is it located?  This reminds me of the time when I used Parallels, 
which kept the virtual Windows machine in a large file and every time something 
changed in Windows, even something small, the entire large Parallels file would 
get backed up again in Time Machine.  Eventually I excluded that file from my 
backups.

Currently I only backup part of my main system drive.  I exclude /Applications, 
/Library, and System Files and Applications.  Essentially I just backup my user 
files.

Does anyone have any thoughts about what might be causing my Time Machine 
backups to be so much larger lately?  It seems like it might be related to me 
being forced to start using Outlook, since the timing is right.

Thanks,

Gregg


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Re: Apple Mail keeps crashing -- SOLUTION

2017-04-08 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I would like to follow-up by reporting what solved my problem and thanking 
everyone who offered suggestions.

In my case, Apple Mail would crash as soon as I tried to start it up.  I could 
not use any options within Apple Mail because it would crash before I could do 
anything.  I tried deleting some .plist files, but that did not help.

The solution for my problem was to delete (or move to the Desktop) the 
following 3 files: Envelope Index, Envelope Index-shm, and Envelope Index-wal 
(and let Apple Mail recreate them).  [Thanks Andy].

I am running Yosemite (10.10.5) and those 3 files are located in:

/Users/my-user-name/Library/Mail/V2/MailData

Apparently these files may be located elsewhere in other versions of MacOSX.  
For example, I believe that in Sierra they are located in:

/Users/your-user-name/Library/Mail/V4/

After removing these files, I started Apple Mail and it did not crash!  
Instead, it gave me some sort of Welcome to Mail panel, such as when one uses 
Apple Mail for the first time.  It offered to import my mail (and mailboxes).  
It did not even ask where to look.  I said yes and it imported all of my email, 
which probably took about 20 to 30 minutes (over 120,000 files).  When it 
finished, things seemed to be back to normal.  I believe that this procedure 
essentially rebuilds the mail database.  There are probably commands to 
accomplish this (or something similar) from the command line (in Terminal).

I'm not sure what caused my original problem.  I know that when I was copying 
mailboxes, the process would stop (but not crash) when encountering an old 
bounce notice (i.e., an email message that the address to which I tried to send 
an email was not valid).  I don't know why that would be a problem, since the 
bounce notice would show up fine in the original mailbox, but for some reason 
it did not like being copied to another mailbox.  Also, I have no idea why I 
kept some of these old bounce messages!  In other cases, the copying would get 
stuck and Apple Mail would hang (but not crash).  I'm not sure when this would 
happen, but perhaps a severe case of this is what caused my endless crashing 
problem.

In any event, things seem to be working again now.  I just wanted to pass along 
the solution for my particular problem, in hopes that it will help someone else 
in the future.  I also wanted to thank everyone who offered suggestions and 
helped me out.

Thanks!

Gregg

> On Apr 6, 2017, at 5:28 PM, Dinse, Gregg (NIH/NIEHS) [C] 
> <di...@niehs.nih.gov> wrote:
> 
> Hi,
> 
> Every time I try to open Apple Mail, it crashes.  My wild guess is that the 
> issue is related to a corrupted file.
> 
> I had been copying mailboxes from the "On My Mac" section to a new folder in 
> the Inbox section.  The copying was going fine for a while and then stopped 
> part way through one of the mailboxes.  At some point, I forced Apple Mail to 
> quit because it was stuck.  Now when I try to open Apple Mail, it begins the 
> start up process and then shows a panel that says "Ignore" or "Report" or 
> "Reopen".  If I click "Ignore" and then try again, I get the same panel.  If 
> I click "Report" and send information to Apple, the Mail app remains closed.  
> If I click "Reopen", then I get the same panel.  So, no choice allows me to 
> open Apple Mail.  When it begins the start up process, I can see the Mail 
> window for a second (before Mail quits) and the "problem" mailbox is 
> highlighted.
> 
> I tried logging out and rebooting, but neither helped.  I tried removing the 
> 4 mail .plist files in my Library/Mail/Preferences folder, but that did not 
> help.  I even deleted the mailbox that I think may be the culprit, but that 
> did not help.
> 
> Is there a file I can delete so that Apple Mail does not "remember" to start 
> by opening that mailbox, and instead points to some default like the Inbox?
> 
> Does anyone have any other suggestions?
> 
> Thanks in advance for any help.
> 
> Gregg

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Re: Apple Mail keeps crashing

2017-04-07 Thread Dinse, Gregg (NIH/NIEHS) [C]
Sorry, I forgot to mention that I am running Yosemite (10.10.5).  Are you 
running a newer or older version of MacOSX?  Maybe the shift key trick does not 
work in 10.10.5.

Gregg

On 04/07/2017, 10:29 AM, "Dinse, Gregg (NIH/NIEHS) [C]" <di...@niehs.nih.gov> 
wrote:

I tried what you suggested, but it did not work.  I held down the shift key 
while trying to start Apple Mail, but I got the same panel with the choices of 
Ignore, Report, or Reopen.  I still can't get Mail to start.  I tried deleting 
the offending submailbox and even the mailbox, but that did not help.

Do you have any other suggestions?

Thanks,

Gregg

On 04/06/2017, 7:03 PM, "Macs R We" <macs...@macsrwe.com> wrote:

When I've seen this behavior before, it's because I had Mail open to a 
piece of HTML mail which was so malformatted that it broke Mail's renderer.

The way out is as follows:

Quit Mail.  Relaunch Mail with the shift key down.  That will cause it 
not to automatically select the same piece of mail.

Find the piece of mail that's breaking Mail's brain.  This will 
probably require you to walk into the same trap, so when it happens, just 
remember which one it was and then start over.

Find the dimple on the pane separator that separates the message list 
from the message text.  Drag it to entirely close the message text area leaving 
only the list.  This will keep the renderer from running.

Now that you know which piece of mail is the culprit, select that 
mailbox, but NOT the message.

Select the message before the bad one; hold down shift; then select the 
message after it.  Trash all three.  That keeps Mail from even trying to 
inspect the bogey.

Now go into the Trash mailbox and undelete the two good messages.

Return to the mailbox and re-reveal the text area.

    > On Apr 6, 2017, at 2:28 PM, Dinse, Gregg (NIH/NIEHS) [C] 
<di...@niehs.nih.gov> wrote:
> 
> Hi,
> 
> Every time I try to open Apple Mail, it crashes.  My wild guess is 
that the issue is related to a corrupted file.
> 
> I had been copying mailboxes from the "On My Mac" section to a new 
folder in the Inbox section.  The copying was going fine for a while and then 
stopped part way through one of the mailboxes.  At some point, I forced Apple 
Mail to quit because it was stuck.  Now when I try to open Apple Mail, it 
begins the start up process and then shows a panel that says "Ignore" or 
"Report" or "Reopen".  If I click "Ignore" and then try again, I get the same 
panel.  If I click "Report" and send information to Apple, the Mail app remains 
closed.  If I click "Reopen", then I get the same panel.  So, no choice allows 
me to open Apple Mail.  When it begins the start up process, I can see the Mail 
window for a second (before Mail quits) and the "problem" mailbox is 
highlighted.
> 
> I tried logging out and rebooting, but neither helped.  I tried 
removing the 4 mail .plist files in my Library/Mail/Preferences folder, but 
that did not help.  I even deleted the mailbox that I think may be the culprit, 
but that did not help.
> 
> Is there a file I can delete so that Apple Mail does not "remember" 
to start by opening that mailbox, and instead points to some default like the 
Inbox?
> 
> Does anyone have any other suggestions?
> 
> Thanks in advance for any help.
> 
> Gregg
 



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Re: Apple Mail keeps crashing

2017-04-07 Thread Dinse, Gregg (NIH/NIEHS) [C]
I tried what you suggested, but it did not work.  I held down the shift key 
while trying to start Apple Mail, but I got the same panel with the choices of 
Ignore, Report, or Reopen.  I still can't get Mail to start.  I tried deleting 
the offending submailbox and even the mailbox, but that did not help.

Do you have any other suggestions?

Thanks,

Gregg

On 04/06/2017, 7:03 PM, "Macs R We" <macs...@macsrwe.com> wrote:

When I've seen this behavior before, it's because I had Mail open to a 
piece of HTML mail which was so malformatted that it broke Mail's renderer.

The way out is as follows:

Quit Mail.  Relaunch Mail with the shift key down.  That will cause it not 
to automatically select the same piece of mail.

Find the piece of mail that's breaking Mail's brain.  This will probably 
require you to walk into the same trap, so when it happens, just remember which 
one it was and then start over.

Find the dimple on the pane separator that separates the message list from 
the message text.  Drag it to entirely close the message text area leaving only 
the list.  This will keep the renderer from running.

Now that you know which piece of mail is the culprit, select that mailbox, 
but NOT the message.

Select the message before the bad one; hold down shift; then select the 
message after it.  Trash all three.  That keeps Mail from even trying to 
inspect the bogey.

Now go into the Trash mailbox and undelete the two good messages.

Return to the mailbox and re-reveal the text area.

> On Apr 6, 2017, at 2:28 PM, Dinse, Gregg (NIH/NIEHS) [C] 
<di...@niehs.nih.gov> wrote:
> 
> Hi,
> 
> Every time I try to open Apple Mail, it crashes.  My wild guess is that 
the issue is related to a corrupted file.
> 
> I had been copying mailboxes from the "On My Mac" section to a new folder 
in the Inbox section.  The copying was going fine for a while and then stopped 
part way through one of the mailboxes.  At some point, I forced Apple Mail to 
quit because it was stuck.  Now when I try to open Apple Mail, it begins the 
start up process and then shows a panel that says "Ignore" or "Report" or 
"Reopen".  If I click "Ignore" and then try again, I get the same panel.  If I 
click "Report" and send information to Apple, the Mail app remains closed.  If 
I click "Reopen", then I get the same panel.  So, no choice allows me to open 
Apple Mail.  When it begins the start up process, I can see the Mail window for 
a second (before Mail quits) and the "problem" mailbox is highlighted.
> 
> I tried logging out and rebooting, but neither helped.  I tried removing 
the 4 mail .plist files in my Library/Mail/Preferences folder, but that did not 
help.  I even deleted the mailbox that I think may be the culprit, but that did 
not help.
> 
> Is there a file I can delete so that Apple Mail does not "remember" to 
start by opening that mailbox, and instead points to some default like the 
Inbox?
> 
> Does anyone have any other suggestions?
> 
> Thanks in advance for any help.
> 
> Gregg
 

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Re: Apple Mail keeps crashing

2017-04-06 Thread Dinse, Gregg (NIH/NIEHS) [C]
Thank you very much.  I really appreciate the help (and so quickly).  I will 
try this when I get to work tomorrow.

Gregg

> On Apr 6, 2017, at 7:03 PM, Macs R We <macs...@macsrwe.com> wrote:
> 
> When I've seen this behavior before, it's because I had Mail open to a piece 
> of HTML mail which was so malformatted that it broke Mail's renderer.
> 
> The way out is as follows:
> 
> Quit Mail.  Relaunch Mail with the shift key down.  That will cause it not to 
> automatically select the same piece of mail.
> 
> Find the piece of mail that's breaking Mail's brain.  This will probably 
> require you to walk into the same trap, so when it happens, just remember 
> which one it was and then start over.
> 
> Find the dimple on the pane separator that separates the message list from 
> the message text.  Drag it to entirely close the message text area leaving 
> only the list.  This will keep the renderer from running.
> 
> Now that you know which piece of mail is the culprit, select that mailbox, 
> but NOT the message.
> 
> Select the message before the bad one; hold down shift; then select the 
> message after it.  Trash all three.  That keeps Mail from even trying to 
> inspect the bogey.
> 
> Now go into the Trash mailbox and undelete the two good messages.
> 
> Return to the mailbox and re-reveal the text area.
> 
>> On Apr 6, 2017, at 2:28 PM, Dinse, Gregg (NIH/NIEHS) [C] 
>> <di...@niehs.nih.gov> wrote:
>> 
>> Hi,
>> 
>> Every time I try to open Apple Mail, it crashes.  My wild guess is that the 
>> issue is related to a corrupted file.
>> 
>> I had been copying mailboxes from the "On My Mac" section to a new folder in 
>> the Inbox section.  The copying was going fine for a while and then stopped 
>> part way through one of the mailboxes.  At some point, I forced Apple Mail 
>> to quit because it was stuck.  Now when I try to open Apple Mail, it begins 
>> the start up process and then shows a panel that says "Ignore" or "Report" 
>> or "Reopen".  If I click "Ignore" and then try again, I get the same panel.  
>> If I click "Report" and send information to Apple, the Mail app remains 
>> closed.  If I click "Reopen", then I get the same panel.  So, no choice 
>> allows me to open Apple Mail.  When it begins the start up process, I can 
>> see the Mail window for a second (before Mail quits) and the "problem" 
>> mailbox is highlighted.
>> 
>> I tried logging out and rebooting, but neither helped.  I tried removing the 
>> 4 mail .plist files in my Library/Mail/Preferences folder, but that did not 
>> help.  I even deleted the mailbox that I think may be the culprit, but that 
>> did not help.
>> 
>> Is there a file I can delete so that Apple Mail does not "remember" to start 
>> by opening that mailbox, and instead points to some default like the Inbox?
>> 
>> Does anyone have any other suggestions?
>> 
>> Thanks in advance for any help.
>> 
>> Gregg

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Apple Mail keeps crashing

2017-04-06 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

Every time I try to open Apple Mail, it crashes.  My wild guess is that the 
issue is related to a corrupted file.

I had been copying mailboxes from the "On My Mac" section to a new folder in 
the Inbox section.  The copying was going fine for a while and then stopped 
part way through one of the mailboxes.  At some point, I forced Apple Mail to 
quit because it was stuck.  Now when I try to open Apple Mail, it begins the 
start up process and then shows a panel that says "Ignore" or "Report" or 
"Reopen".  If I click "Ignore" and then try again, I get the same panel.  If I 
click "Report" and send information to Apple, the Mail app remains closed.  If 
I click "Reopen", then I get the same panel.  So, no choice allows me to open 
Apple Mail.  When it begins the start up process, I can see the Mail window for 
a second (before Mail quits) and the "problem" mailbox is highlighted.

I tried logging out and rebooting, but neither helped.  I tried removing the 4 
mail .plist files in my Library/Mail/Preferences folder, but that did not help. 
 I even deleted the mailbox that I think may be the culprit, but that did not 
help.

Is there a file I can delete so that Apple Mail does not "remember" to start by 
opening that mailbox, and instead points to some default like the Inbox?

Does anyone have any other suggestions?

Thanks in advance for any help.

Gregg

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Re: Printer coma issue

2017-02-09 Thread Dinse, Gregg (NIH/NIEHS) [C]
I second the recommendation for a Brother printer.  I had HP printers for 
years, so I resisted changing brands, but recently (maybe about 2 years ago) I 
bought a Brother printer and it has been no problem at all.

> On Feb 9, 2017, at 12:35 PM, @lbutlr  wrote:
> 
>> On Feb 8, 2017, at 1:08 AM, Macs R We  wrote:
>> 
>> Here's a puzzler.
>> 
>> I have a client who purchased a problematic Epson
> 
> Isn’t that redundant?
> 
>> the client's Mac was reporting that the printer was unavailable.
> 
> Right. If it’s not responding it’s unavailable.
> 
>> I browsed pretty much the entire suite of configuration pages, and found 
>> nothing bizarre or unexpected.  Yet later on that day, the printer went 
>> deaf, dumb, and blind again.
> 
> Sounds about right.
> 
>> The new printer behaves exactly the same way the first one did.
> 
> Not surprising.
> 
>> This client has run WiFi printers before on this exact network without this 
>> problem.
> 
> The problem is not the Wifi. The problem is not even the printer hardware, 
> probably. The problem is Epson writes shitty software.
> 
>> Does anybody have any provocative ideas?
> 
> I’ve had a Brother WiFI printer for … 2 years? It’s never once gone offline. 
> My previous printer was another Brother Wifi printer, but it was connected to 
> my computers via HandyPrint. That one did go offline on occasions (every few 
> months), but resting HandyPrint would fix it. We had that printer for 5 years 
> or so.
> 
> The only thing that I could suggest is to see if Epson has some newer 
> drivers, however be aware that the last time I dealt with an Epson printer it 
> came with a shocking pile of crapware.

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Re: is Apple Mail unsafe?

2016-08-02 Thread Dinse, Gregg (NIH/NIEHS) [C]
On Aug 2, 2016, at 2:29 PM, Macs R We <macs...@macsrwe.com> wrote:
> 
>> On Aug 2, 2016, at 10:41 AM, Dinse, Gregg (NIH/NIEHS) [C] 
>> <di...@niehs.nih.gov> wrote:
> 
>> I just checked my Apple Mail preferences.  Under the Viewing tab, I see that 
>> I have the box checked for "Load remote content in message".  Is sounds like 
>> I should uncheck that box, right?  If I do uncheck it, will I see a bunch of 
>> generic icons for any content, and will I then have an option to view the 
>> content if I believe it's from a trusted source?
> 
> Yes, precisely.  
> 
> I ran that way for some months, then decided it was too much of a pain in the 
> butt to continue, security or no security,  But try it out for yourself.
> 
> All you do with that setting is avoid triggering "web bugs."  They can't load 
> malware, or do anything other than tell the mail sender that your email 
> address is live.  Since most of my email addresses are business addresses 
> that are publicly advertised on websites to begin with, I couldn't see the 
> upside.

Thanks.  I might try it for a while and see how painful it is.

The way you describe it, having the "load remote content" box checked does not 
sound so bad -- if all it does is notify the mail sender that my email address 
is live.  But does it also load images?  I thought that malware, or at least 
undesirable things of some sort, could be embedded in images.  Is that not true?

I guess I am really showing my ignorance here.

Gregg

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Re: is Apple Mail unsafe?

2016-08-02 Thread Dinse, Gregg (NIH/NIEHS) [C]
On Aug 2, 2016, at 12:54 PM, @lbutlr <krem...@kreme.com> wrote:
> 
> On Aug 2, 2016, at 08:17, Dinse, Gregg (NIH/NIEHS) [C] <di...@niehs.nih.gov> 
> wrote:
>> He seemed to say that Apple Mail tries to pre-load emails (or things/links 
>> in emails), which is similar to the user clicking on a link.
> 
> This is not true. If you allow images to be loaded, that content will be 
> fetched, of course. That's the case in any mail client. But that should not 
> be confused with clicking links.
> 
> That said, it is better to not have mail load images automatically anyway.

I may have misunderstood what the sysadmin said.

I just checked my Apple Mail preferences.  Under the Viewing tab, I see that I 
have the box checked for "Load remote content in message".  Is sounds like I 
should uncheck that box, right?  If I do uncheck it, will I see a bunch of 
generic icons for any content, and will I then have an option to view the 
content if I believe it's from a trusted source?

Thanks,

Gregg

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is Apple Mail unsafe?

2016-08-02 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I have always used Apple Mail, both at home and at work.  Yesterday I got a 
message from a sysadmin at work saying that I had clicked on a link in a 
phishing email.  I contacted him to say that I had not clicked on anything in 
that email.  He seemed to say that Apple Mail tries to pre-load emails (or 
things/links in emails), which is similar to the user clicking on a link.  I 
may not have the details quite right, but that is the essence of what I believe 
he was saying.  They use Microsoft Exchange servers at work, so this may be in 
the context of using Apple Mail with an Exchange server.

In this case, he said that the malicious link/web site had already been 
blocked, so this did not create a problem.  However, it left me wondering if 
this is a shortcoming with Apple Mail that I should be concerned about.  I also 
use Apple Mail at home, and at home I do not have a team of sysadmins who might 
block these phishing emails (though perhaps my ISP does, but I doubt it).

Can anyone shed additional light on this?  Thanks,

Gregg

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Re: How do I see what Time Machine just backed up?

2016-06-16 Thread Dinse, Gregg (NIH/NIEHS) [C]
I changed the exclusion to only the TechTool subdirectory within the 
Application Support directory.

Thanks for this suggestion.

Gregg

> On Jun 13, 2016, at 11:33 AM, Michael  wrote:
> 
>> I compared two snapshot paths and I believe I found the culprit.  I have 
>> TechTool software installed.  I did not realize it, but apparently it was 
>> doing a Directory Backup to save "valuable directory structure information" 
>> every 4 hours.  Time Machine was backing up the TechTool Protection 
>> directory in /Library/Application Support, which apparently involved over 
>> 2-GB of changes.
>> 
>> I have now excluded the /Library/Application Support directory, so hopefully 
>> that will solve my problem.  I hope this does not create any new problems by 
>> not backing up the /Library/Application Support directory.
> 
> That wil cause you trouble.
> Only eliminate the *ONE* directory in Application Support that is causing 
> trouble.
> Otherwise, every other app may have problems on restore.

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Re: How do I see what Time Machine just backed up?

2016-06-12 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi Arno,

Thank you very much.  This is exactly what I was looking for.  I was hoping 
there was a fairly simple command line tool that I could use.

I compared two snapshot paths and I believe I found the culprit.  I have 
TechTool software installed.  I did not realize it, but apparently it was doing 
a Directory Backup to save "valuable directory structure information" every 4 
hours.  Time Machine was backing up the TechTool Protection directory in 
/Library/Application Support, which apparently involved over 2-GB of changes.

I have now excluded the /Library/Application Support directory, so hopefully 
that will solve my problem.  I hope this does not create any new problems by 
not backing up the /Library/Application Support directory.

Thanks for the help,

Gregg

> On Jun 12, 2016, at 9:26 PM, Arno Hautala <a...@alum.wpi.edu> wrote:
> 
> You can also use the command line "tmutil compare". Provide either two
> snapshot paths to compare or it'll compare the drive to the latest
> snapshot.
> 
> On Sun, Jun 12, 2016 at 11:12 AM, David Schwartz <da...@yesdavid.com> wrote:
>> On Jun 12, 2016, at 7:54 AM, Dinse, Gregg (NIH/NIEHS) [C] 
>> <di...@niehs.nih.gov> asked:
>>> 
>>> Is there a (simple) way to see what was recently backed up in Time Machine? 
>>>  I'm curious.
>> 
>> http://www.soma-zone.com/BackupLoupe/
>> 
>>> Thanks,
>>> 
>>> Gregg
> 
> -- 
> arno  s  hautala/-|   a...@alum.wpi.edu

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How do I see what Time Machine just backed up?

2016-06-12 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I was looking at the Time Machine panel in System Preferences and it was time 
for a backup, so I left it open and watched.  It had supposedly done a backup 
just an hour ago and yet it backed up another 2.7 GB of files, even though I 
don't remember doing anything in the last hour (other than having breakfast).

Is there a (simple) way to see what was recently backed up in Time Machine?  
I'm curious.

Thanks,

Gregg

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Re: How do I access iMovie projects on external disk?

2016-05-09 Thread Dinse, Gregg (NIH/NIEHS) [C]
Well, I think I sorta have it working...

I used the menu item:  File/Update Projects and Events.  I had tried this 
earlier and it didn't work.  It turns out that it will only work if the various 
iMovie folders on the external disk are at the top level.  In my case, they 
were originally several levels deep.  I moved them to the top level of the 
external disk and tried the Update command again and this time it worked.  
Also, I found that once I did the update, I could move the various iMovie 
folders back where they were and things still seemed OK.

There were a few other hassles along the way.  I think things would have worked 
better if I had known about the top level requirement from the beginning.  
However, I had already "updated" my iMovie events -- I read somewhere that I 
could just double click on iMovie Library and it would update/convert the 
iMovie events.  This seemed to work for the events, but I did not know how to 
update/convert my projects.

I hope this helps someone else.

Gregg

> On May 8, 2016, at 12:24 PM, Dinse, Gregg (NIH/NIEHS) [C] 
> <di...@niehs.nih.gov> wrote:
> 
> Hi,
> 
> I have not used iMovie for a while.  In the mean time, I have switched macs 
> and upgraded MacOSX.  My iMovie files and folders are on an external 
> thunderbolt drive.  When I started iMovie today, it could not find any of my 
> old files.  I went into iMovie Preferences, but I did not see a way to point 
> to a different location for my iMovie Library or iMovie Projects or iMovie 
> Events.  In fact, the Preferences panel seemed pretty useless.
> 
> I found some instructions online for using an iMovie Library on an external 
> disk.  Basically, I deleted the iMovie Library that is automatically created 
> in my home directory on the internal disk and then I double clicked on the 
> iMovie Library located on the external disk.  This allowed iMovie (version 
> 10.1.1) to see the events in my iMovie Events folder (on the external disk).  
> The events are now listed in the bar along the left side of the main window 
> and all looks fine.
> 
> How do I access my iMovie Projects folder on the external disk?  I found 
> stuff online about how to move the iMovie Projects folder from an internal 
> disk to an external disk, but I did not find anything about how to point 
> iMovie to a Projects folder on an external disk when there is no Projects 
> folder on the internal disk.
> 
> When I click on Projects from within iMovie, I see place holders for my 11 
> projects.  The names are correct, but there is a generic icon for each, with 
> a question mark and the phrase "Missing File".  When I right click and choose 
> play, the between-clip transitions that I added are still there, but the main 
> clips (imported from a camcorder) have question marks and it says something 
> like "clip missing -- try importing again from original source material".  I 
> doubt that I even have most of the original clips.  I do have all of the 
> material in an iMovie Projects directory on my external drive.
> 
> Can someone tell me how to point iMovie to this new location?  Or, in other 
> words, how can I access my iMovie Projects that are located on an external 
> disk, which were probably not properly moved to that external disk?
> 
> Thanks,
> 
> Gregg

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How do I access iMovie projects on external disk?

2016-05-08 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I have not used iMovie for a while.  In the mean time, I have switched macs and 
upgraded MacOSX.  My iMovie files and folders are on an external thunderbolt 
drive.  When I started iMovie today, it could not find any of my old files.  I 
went into iMovie Preferences, but I did not see a way to point to a different 
location for my iMovie Library or iMovie Projects or iMovie Events.  In fact, 
the Preferences panel seemed pretty useless.

I found some instructions online for using an iMovie Library on an external 
disk.  Basically, I deleted the iMovie Library that is automatically created in 
my home directory on the internal disk and then I double clicked on the iMovie 
Library located on the external disk.  This allowed iMovie (version 10.1.1) to 
see the events in my iMovie Events folder (on the external disk).  The events 
are now listed in the bar along the left side of the main window and all looks 
fine.

How do I access my iMovie Projects folder on the external disk?  I found stuff 
online about how to move the iMovie Projects folder from an internal disk to an 
external disk, but I did not find anything about how to point iMovie to a 
Projects folder on an external disk when there is no Projects folder on the 
internal disk.

When I click on Projects from within iMovie, I see place holders for my 11 
projects.  The names are correct, but there is a generic icon for each, with a 
question mark and the phrase "Missing File".  When I right click and choose 
play, the between-clip transitions that I added are still there, but the main 
clips (imported from a camcorder) have question marks and it says something 
like "clip missing -- try importing again from original source material".  I 
doubt that I even have most of the original clips.  I do have all of the 
material in an iMovie Projects directory on my external drive.

Can someone tell me how to point iMovie to this new location?  Or, in other 
words, how can I access my iMovie Projects that are located on an external 
disk, which were probably not properly moved to that external disk?

Thanks,

Gregg

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Re: Time Machine problem after switching cable modems

2016-04-09 Thread Dinse, Gregg (NIH/NIEHS) [C]
Thanks for the help!  I really appreciate it.

Years ago, I read through a lot of the stuff from the Pondini website.  I guess 
it's time to sort through it again.  In fact, the old link I had still appears 
to work:

http://pondini.org/OSX/Home.html

I recently bought a new external drive, so I plan to start doing Time Machine 
backups to a drive that is directly connected to my main mac.  Nevertheless, I 
was still curious about what happened with my old network backups.  You have 
answered most of those questions.  Also, I wouldn't mind retrieving the old 
Time Machine backups and starting incrementally from there, as opposed to 
starting from scratch.  Hopefully I will find something on the Pondini website 
that might help with that.  It looks like the very bottom part of this page 
might be relevant:

http://pondini.org/TM/18.html

Thanks again to both you and Matt for all the help.

Gregg

> On Apr 9, 2016, at 1:22 PM, Macs R We <macs...@macsrwe.com> wrote:
> 
> I forgot to answer one question:
> 
>> On Apr 9, 2016, at 8:28 AM, Dinse, Gregg (NIH/NIEHS) [C] 
>> <di...@niehs.nih.gov> wrote:
> 
>> What happens when someone wants to upgrade to a new Time Machine disk?  
>> Isn't there a way to set up a new disk, copy the old Time Machine backups to 
>> the new disk, and then have Time Machine do incremental backups from there? 
>> If so, is there some way to use that same methodology in my current 
>> situation?
> 
> By and large, Time Machine doesn't handle this.  The strategy we use is to 
> safestore the old drive in a vault against later retrievals, and start new 
> backup for everybody.  Time Machine is a product designed with infinite 
> no-brainer use features, but regretfully, is extremely short on no-brainer 
> administration features.  As long as everything foes smoothly, it chugs along 
> pretty well, but as soon as there is a complication (or you introduce one, 
> like unexpected network operation), things can devolve pretty fast into a 
> puddle of goo.
> 
> Again, let me recommend the Pondini website.  I know for a fact that he has 
> an incantation for reanimating transplanted backup volumes; it's just tedious 
> and overly complicated (Apple's fault, not his) and not guaranteed to work 
> because who can tell what changes Apple has made since Pondini left us?

On Apr 9, 2016, at 1:16 PM, Macs R We <macs...@macsrwe.com> wrote:

Yeah, I think I've seen what is this precise problem before.

Time Machine uses the Backups.backupdb repository for backups from the computer 
to which the drive is directly attached.  For backups done over networks, it 
uses the sparseimage repositories.  Don't ask me why the distinction I think it 
was introduced to accommodate the Time Capsule product, which was entirely 
networked backup.

Anyway, if you set up the strategy where you backup your machine to a drive 
attached to a networked device that isn't a Time Capsule, although it mostly 
works, you can get into a state where the backup side of Time Machine is 
convinced that your data is supposed to go in one of these repositories (I 
forget one), whereas the restoral side of Time Machine is convinced that your 
data is supposed to reside in the other one, and there isn't any.  Again, don't 
ask me why.

(In one of my client's cases, it saw the data, but it was really old data — 
apparently the backup side had changed its mind about which of the two 
repositories it needed to be using about a year previously.)

If you have a crucial need to restore files from this drive, you can sometimes 
accomplish this by moving the drive to be directly connected to the machine in 
question.  If your data is actually in the backupsdb repository, tell Time 
Machine to use this new backup drive directly.  If your data is actually in one 
of the sparseimages, mount the sparseimage on your machine first, then tell 
Time Machine to use it as a backup drive.  

The other thing to do is to look up Pondini's old website and see if there is 
some magical Terminal incantation you can invoke to tell Time Machine "my 
backups are HERE, dammit."

i gave up trying to do networked Time Machine backups on the cheap because 
there were just too many things that didn't work — this was one of them, and 
another was that the host machine would keep a counter of how many other 
devices were attached to the backup drive and refuse you if there were more 
than some small number (which we dubbed the "buy Server, you deadbeat" 
message), but an OS bug caused the number of attached users not to be 
decremented when a user eventually detached, meaning I would have to reboot the 
host regularly to keep backups working.  I broke down and bought Server to run 
on the host machine, and it's worked so much better since.

> On Apr 9, 2016, at 8:28 AM, Dinse, Gregg (NIH/NIEHS) [C] 
> <di...@niehs.nih.gov> wr

Re: Time Machine problem after switching cable modems

2016-04-09 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi Matt,

Thanks for your response and for offering to help.

I am still having this problem, and I will try to provide the details you 
requested.

Both systems are wired (connected directly to my router).

You asked how I am sharing things for Time Machine.  I am not running OSX 
Server.  I have both computers set up to share files (i.e., the File Sharing 
option in the Sharing module of the Preferences app).  The remote Time Machine 
computer shows up in the Shared section in the left column of the Finder on the 
main computer.  I click on that entry, which connects to the backup computer.  
I click on the Time Machine disk, which I guess mounts that remote disk on my 
main computer.  Then I go into the Time Machine module of the Preferences app 
on my main computer and click on the Select Disk button.  The Time Machine disk 
on the remote computer shows up in the list and I select it.  That remote disk 
is identified as being on the backup computer.  It shows the correct amount of 
total space and remaining space, but it also says "None" for both the Oldest 
backup and the Latest backup.

If I go to the backup computer and click on the Time Machine disk in the 
Finder, I see 2 entries.  I assume these are for the 2 computers.  One is a 
folder called Backups.backupdb, which I assume is for the local backups on the 
Time Machine computer.  Within that folder is a single folder with the name of 
the backup computer, and that folder contains a bunch of folders with names 
that look like dates plus other ID numbers.  The second of the 2 entries on the 
Time Machine disk is a Sparse Disk Image Bundle with the name of the main 
computer (i.e., the one I want to backup).  If I right click on that bundle and 
Show Package Contents, there are 8 entries.  There is a folder called bands and 
7 files with the following names: 

com.apple.TimeMachine.MachineID.bckup
com.apple.TimeMachine.MachineID.plist
com.apple.TimeMachine.Results.plist
com.apple.TimeMachine.SnapshotHistory.plist
Info.bckup
Info.plist
token

The bands folder has 270,565 files in it, with names that are a mix of letters 
and numbers (but they do not look like dates, as in the other backup folder).

I have not tried removing the cable modem while doing this.

What happens when someone wants to upgrade to a new Time Machine disk?  Isn't 
there a way to set up a new disk, copy the old Time Machine backups to the new 
disk, and then have Time Machine do incremental backups from there?  If so, is 
there some way to use that same methodology in my current situation?

Thanks again for the help,

Gregg

> On Apr 7, 2016, at 8:03 PM, Matt Penna <matthew.pe...@gmail.com> wrote:
> 
> Hi Gregg,
> 
> If you’re still having this problem, can you provide more details? Are both 
> systems wired or wireless? How is the drive on the remote computer being 
> shared such that Time Machine can see it—OS X Server, or some other method?
> 
> Have you tried removing the cable modem from the mix just for 
> troubleshooting? E.g., connecting the systems via a wired Ethernet switch?
> 
>   Matt
> 
>> On Apr 2, 2016, at 2:23 PM, Dinse, Gregg (NIH/NIEHS) [C] 
>> <di...@niehs.nih.gov> wrote:
>> 
>> Hi,
>> 
>> I backup my main computer to a disk located inside a second (locally 
>> networked) computer.
>> 
>> Today I upgraded to a new cable modem.  Right after the upgrade, Time 
>> Machine does not recognize the old backups for my main computer.
>> 
>> Within the System Preference app on my main computer, the Time Machine 
>> preference panel shows the correct name for the remote Time Machine disk and 
>> it shows the correct amount of space available on that disk, but it says 
>> "None" for both the Oldest Backup and the Latest Backup.
>> 
>> I turned off Time Machine right away because I was afraid it would start 
>> from scratch and try to backup my entire machine rather than only what 
>> changed from an hour ago.
>> 
>> I also use Time Machine to backup files on the second computer.  That is, 
>> the second computer does Time Machine backups of its own (internal) system 
>> disk as well as the (remote) system disk on my main computer.  Time Machine 
>> seems to work normally when backing up its own internal system disk, so the 
>> problem seems to be related to remote backups.
>> 
>> Are remote backups somehow labeled in a way that would change with a new 
>> cable modem?  It seems like that is what is happening, in the sense that the 
>> old backups are still there, but Time Machine seems to want to start from 
>> scratch, as if I am trying to backup a third (new and different) computer.
>> 
>> Can someone tell me how to re-associate my main computer with its remote 
>> Time Machine backups so that it only does an incremental backup when I turn 
>> Time Machine on?
>> 
>> Thanks,
>> 
>> Gregg

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Re: how do I create folders in Mail? -- SOLVED

2015-12-27 Thread Dinse, Gregg (NIH/NIEHS) [C]
I solved my own problem -- sorry about the noise.

Although the "old" way did not work, I found a new way, which now seems fairly 
obvious.

First I create a new mailbox (called NewFolder) by clicking the plus sign at 
the bottom left.  I found instructions that said I could then create a second 
new mailbox within that first new mailbox (folder) by clicking on the first one 
and again clicking on the plus sign, but the first new mailbox is greyed out in 
the pop-up menu and cannot be selected.  However, if I simply create a second 
new mailbox (called NewBox), then both NewFolder and NewBox appear at the first 
level under On My Mac.  I can then drag NewBox onto NewFolder and the former 
becomes a mailbox within the latter (i.e., goes to the second level), as I 
wanted.

I should have investigated more before asking.

Thanks,

Gregg

> On Dec 27, 2015, at 11:18 AM, Dinse, Gregg (NIH/NIEHS) [C] 
> <di...@niehs.nih.gov> wrote:
> 
> Hi,
> 
> In the Apple Mail app, I can click the plus sign in the lower left corner of 
> the main window to create a new mailbox.  For example, I can add a new 
> mailbox called "NewBox" by entering that text.
> 
> Not too long ago, I could add a new folder and a new mailbox by entering 
> "NewFolder/NewBox".  This would create a folder called "NewFolder" with a 
> triangle to the left of it.  If I clicked the triangle, I would see a mailbox 
> called "NewBox" within that folder.
> 
> Now under Yosemite (10.10.5), and I assume under El Capitan, entering 
> "NewFolder/NewBox" does nothing.  It does not create a new folder containing 
> a new mailbox, nor does it even create a new mailbox.
> 
> I can still create a single new mailbox in the On My Mac section of the Mail 
> sidebar, but how do I create a new folder?
> 
> Thanks,
> 
> Gregg

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how do I create folders in Mail?

2015-12-27 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

In the Apple Mail app, I can click the plus sign in the lower left corner of 
the main window to create a new mailbox.  For example, I can add a new mailbox 
called "NewBox" by entering that text.

Not too long ago, I could add a new folder and a new mailbox by entering 
"NewFolder/NewBox".  This would create a folder called "NewFolder" with a 
triangle to the left of it.  If I clicked the triangle, I would see a mailbox 
called "NewBox" within that folder.

Now under Yosemite (10.10.5), and I assume under El Capitan, entering 
"NewFolder/NewBox" does nothing.  It does not create a new folder containing a 
new mailbox, nor does it even create a new mailbox.

I can still create a single new mailbox in the On My Mac section of the Mail 
sidebar, but how do I create a new folder?

Thanks,

Gregg

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Re: how do I create folders in Mail?

2015-12-27 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi Andrew,

Yes, you are correct.  Thanks for the quick and helpful response.

Gregg

> On Dec 27, 2015, at 11:59 AM, Andrew Brown <li...@c18.net> wrote:
> 
> On 27 déc. 2015, at 17:18, Dinse, Gregg (NIH/NIEHS) [C] <di...@niehs.nih.gov> 
> wrote:
> 
>> I can still create a single new mailbox in the On My Mac section of the Mail 
>> sidebar, but how do I create a new folder?
> 
> Does a mailbox not become a folder when you slide another mailbox into it?
> 
> AB

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new entries in Calendar often revert to "new event"

2015-09-25 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

In the last month or two, many of my new entries in Calendar revert back to 
"new event" and lose any information that I entered.  In some cases this 
happens right away and in other cases it happens a day or two later.  It does 
not happen with every new entry, but it happens enough to be very annoying.

It happens across multiple MacOSX computers linked to my iCloud account, so I 
am guessing that it is an iCloud problem or a software problem rather than a 
hardware problem.  I do not share my calendars with any other users.  I am 
running Mail 7.3 and Mavericks (10.9.5).

I googled and found that others are having similar problems.  Does anyone know 
of a solution?

Thanks,

Gregg

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Re: can't lock TimeMachine in System Preferences

2015-05-08 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi Bob,

Thanks for checking your system.  I wonder if some recent system update broke 
this.

Gregg

On 8 May 2015, at 11:26 AM, Bob Nugent b...@tiffanystainedglass.com wrote:

 Mine too.
 
 -Original Message-
 From: MacOSX-talk [mailto:macosx-talk-boun...@omnigroup.com] On Behalf Of
 Dinse, Gregg (NIH/NIEHS) [C]
 Sent: Friday, May 08, 2015 10:08 AM
 To: macosx-talk@omnigroup.com Talk
 Cc: Dinse, Gregg (NIH/NIEHS) [C]
 Subject: can't lock TimeMachine in System Preferences
 
 Hi,
 
 I use a non-admin account on my Mac Pro, which is running 10.9.5.  In the
 System Preferences app, I keep things locked and then I click on the little
 lock icon in the lower left corner (and authenticate) when I want to change
 something.
 
 Today I noticed that the Time Machine preference panel was unlocked, so I
 clicked on the icon to lock it, but nothing happened.  I tried some other
 panels and I could still lock and unlock those.
 
 I rebooted into recovery mode and ran Disk Utility to repair the disk and
 the permissions, but that did not help.  I tried logging in as Admin, but
 then there is no little lock icon in the Time Preferences app.  I logged in
 as Guest User and again I could not lock the Time Machine preferences,
 though I could lock and unlock others.  I deleted the plist for TimeMachine
 in /Library/Preferences (and let it be recreated), but that did not help.
 
 Does anyone know what might be wrong and how I can fix this?
 
 Thanks,
 
 Gregg
 
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can't lock TimeMachine in System Preferences

2015-05-08 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I use a non-admin account on my Mac Pro, which is running 10.9.5.  In the 
System Preferences app, I keep things locked and then I click on the little 
lock icon in the lower left corner (and authenticate) when I want to change 
something.

Today I noticed that the Time Machine preference panel was unlocked, so I 
clicked on the icon to lock it, but nothing happened.  I tried some other 
panels and I could still lock and unlock those.

I rebooted into recovery mode and ran Disk Utility to repair the disk and the 
permissions, but that did not help.  I tried logging in as Admin, but then 
there is no little lock icon in the Time Preferences app.  I logged in as Guest 
User and again I could not lock the Time Machine preferences, though I could 
lock and unlock others.  I deleted the plist for TimeMachine in 
/Library/Preferences (and let it be recreated), but that did not help.

Does anyone know what might be wrong and how I can fix this?

Thanks,

Gregg

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Re: how to get a list of authorized devices

2015-03-17 Thread Dinse, Gregg (NIH/NIEHS) [C]
On Mar 17, 2015, at 5:56 PM, @lbutlr krem...@kreme.com wrote:

 On Mar 17, 2015, at 13:28, Dinse, Gregg (NIH/NIEHS) [C] di...@niehs.nih.gov 
 wrote:
 
 When I try to update apps from my newest computer, I get a message that says 
 something about not being allowed because I already have 5 devices 
 activated.  Overall, I have more than 5 MacOSX and iOS devices 
 combined, so I guess I will need to use 2 different accounts.
 
 That is not the issue. You are authorized for apps and DRM content on up to 
 five *Macs*, Chances are you have some older Mac (or previous OS install on 
 an existing Mac) that is authorized. You can “Reauthorize All” on the iTunes 
 Store and then reauthorize the current computer.
 
 I’ve heard there is a 10 device limit for iOS, but I have never hit it, and I 
 have a lo more than 10 iOS devices.

Thanks.  At first I was not sure how to Reauthorize All or Deauthorize All. 
 The only choices I saw in the Store menu of iTunes were Authorize This 
Computer and Deauthorize This Computer.  But then I clicked on View my 
account and there I found an option to Deauthorize All.  So I did that, and now 
I will add back the ones I want.

Thanks for the help.  I appreciate it.

Gregg

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how to get a list of authorized devices

2015-03-17 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

When I try to update apps from my newest computer, I get a message that says 
something about not being allowed because I already have 5 devices activated.  
Overall, I have more than 5 MacOSX and iOS devices combined, so I guess I will 
need to use 2 different accounts.

How can I get a list of all devices activated under my account(s)?

Can I deactivate an old device that is no longer in my possession?

How do I deactivate a device?

Thanks,

Gregg

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Http/1.1 Service Unavailable

2015-03-12 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

The App Store icon shows that I have an update to install, but when I click on 
it, the main window says:

Http/1.1 Service Unavailable

What does that mean and how do I fix it?

I don't know if this is related, but when I signed out of the App Store and 
tried to sign in again, I got an error message saying plist parsing error.  
What is that and how do I fix it?

By the way, this is on a Mid 2012 Mac Book Pro running Yosemite (10.10.2).  
This computer always worked great until I upgraded to Yosemite.  Now it has had 
a lot of problems.

Thanks in advance for any help.

Gregg

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Re: Http/1.1 Service Unavailable

2015-03-11 Thread Dinse, Gregg (NIH/NIEHS) [C]
And I forgot to mention, since I thought it was unrelated, but I can't connect 
to work via Back-To-My-Mac, so hopefully that will clear up as well, after 
Apple's servers are fixed.

On Mar 11, 2015, at 3:17 PM, Dinse, Gregg (NIH/NIEHS) [C] di...@niehs.nih.gov 
wrote:

 Hi Carl,
 
 Oh, OK.  Thanks.  I did not realize that Apple was having problems.  I just 
 assumed it was my machine.
 
 Thanks,
 
 Gregg
 
 On Mar 11, 2015, at 3:14 PM, Carl Hoefs newsli...@autonomy.caltech.edu 
 wrote:
 
 It’s not your machine. Apple’s servers are having some fits today. Everyone 
 is affected. All one can do is to wait it out...
 -Carl
 
 On Mar 11, 2015, at 12:12 PM, Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 
 Hi,
 
 The App Store icon shows that I have an update to install, but when I click 
 on it, the main window says:
 
 Http/1.1 Service Unavailable
 
 What does that mean and how do I fix it?
 
 I don't know if this is related, but when I signed out of the App Store and 
 tried to sign in again, I got an error message saying plist parsing 
 error.  What is that and how do I fix it?
 
 By the way, this is on a Mid 2012 Mac Book Pro running Yosemite (10.10.2).  
 This computer always worked great until I upgraded to Yosemite.  Now it has 
 had a lot of problems.
 
 Thanks in advance for any help.
 
 Gregg

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Re: Http/1.1 Service Unavailable

2015-03-11 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi Carl,

Oh, OK.  Thanks.  I did not realize that Apple was having problems.  I just 
assumed it was my machine.

Thanks,

Gregg

On Mar 11, 2015, at 3:14 PM, Carl Hoefs newsli...@autonomy.caltech.edu wrote:

 It’s not your machine. Apple’s servers are having some fits today. Everyone 
 is affected. All one can do is to wait it out...
 -Carl
 
 On Mar 11, 2015, at 12:12 PM, Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 
 Hi,
 
 The App Store icon shows that I have an update to install, but when I click 
 on it, the main window says:
 
 Http/1.1 Service Unavailable
 
 What does that mean and how do I fix it?
 
 I don't know if this is related, but when I signed out of the App Store and 
 tried to sign in again, I got an error message saying plist parsing error. 
  What is that and how do I fix it?
 
 By the way, this is on a Mid 2012 Mac Book Pro running Yosemite (10.10.2).  
 This computer always worked great until I upgraded to Yosemite.  Now it has 
 had a lot of problems.
 
 Thanks in advance for any help.
 
 Gregg

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Re: how do I create a DVD Audio disc?

2015-02-09 Thread Dinse, Gregg (NIH/NIEHS) [C]
On Feb 9, 2015, at 12:57 AM, LuKreme krem...@kreme.com wrote:

 On Feb 8, 2015, at 8:32 AM, Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 Is there any OSX software that would allow me to create my own DVD Audio 
 disc from one of my concert DVDs?  I own the concert DVDs, so hopefully this 
 is legal, though I never know these days with all the DRM fuss.
 
 Maybe
 
 http://www.mireth.com/wt/mpme-burn-dvd-audio-mac.html

Thanks for the link, but I'm not optimistic.  I did not see any mention of 5.1 
or surround sound.  In fact, I saw something that said stereo was converted to 
mono so that the user could listen with an ear bud in just one ear.  The site 
mentions DVD Audio, but I have a feeling it's a way to get more music on a disc 
(DVD versus CD) rather than a way to preserve 5.1 surround sound.

Again, my goal is to create a disc that can play 5.1 surround sound.  DVD Audio 
is such a format, though apparently one that did not catch on.  I was wondering 
if there is a tool that would allow me to transfer 5.1 audio from a concert DVD 
to an audio-only 5.1 disc in the DVD Audio format.

Thanks,

Gregg

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Re: how do I create a DVD Audio disc?

2015-02-09 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi Jay,

This looks promising.  A quick glance at their web site shows that it mentions 
5.1 surround sound.  I'll check it out more carefully later.  Thanks!

Gregg

On 9 Feb 2015, at 5:35 PM, Jay Lavelle jay_lave...@earthlink.net wrote:

 Look at DVD Audio Extractor -- runs on OSX and does a lot.
 
 http://www.dvdae.com
 
 Jay
 
 On Feb 9, 2015, at 9:32 AM, Dinse, Gregg (NIH/NIEHS) [C] wrote:
 
 On Feb 9, 2015, at 12:57 AM, LuKreme krem...@kreme.com wrote:
 
 On Feb 8, 2015, at 8:32 AM, Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 Is there any OSX software that would allow me to create my own DVD Audio 
 disc from one of my concert DVDs?  I own the concert DVDs, so hopefully 
 this is legal, though I never know these days with all the DRM fuss.
 
 Maybe
 
 http://www.mireth.com/wt/mpme-burn-dvd-audio-mac.html
 
 Thanks for the link, but I'm not optimistic.  I did not see any mention of 
 5.1 or surround sound.  In fact, I saw something that said stereo was 
 converted to mono so that the user could listen with an ear bud in just one 
 ear.  The site mentions DVD Audio, but I have a feeling it's a way to get 
 more music on a disc (DVD versus CD) rather than a way to preserve 5.1 
 surround sound.
 
 Again, my goal is to create a disc that can play 5.1 surround sound.  DVD 
 Audio is such a format, though apparently one that did not catch on.  I was 
 wondering if there is a tool that would allow me to transfer 5.1 audio from 
 a concert DVD to an audio-only 5.1 disc in the DVD Audio format.
 
 Thanks,
 
 Gregg

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how do I create a DVD Audio disc?

2015-02-08 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I have a car with a 5.1 sound system that plays DVD-A (or DVD Audio) discs, 
which are music discs that look like CDs but provide 5.1 audio rather than 
simply stereo.

Unfortunately, DVD-A discs are very expensive.  Even used ones on ebay seem to 
cost at least $20, if not $50 or more.

I have a couple dozen concert DVDs, by which I mean DVD video discs with 5.1 
audio, though I have no idea whether the audio format is the same as on DVD 
Audio discs.

Is there any OSX software that would allow me to create my own DVD Audio disc 
from one of my concert DVDs?  I own the concert DVDs, so hopefully this is 
legal, though I never know these days with all the DRM fuss.

Thanks,

Gregg

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Re: can't uncheck box in Finder Preferences

2015-01-06 Thread Dinse, Gregg (NIH/NIEHS) [C]
Here are 2 follow-up points regarding my original post:

1. As for not being able to uncheck certain boxes in Finder Preferences, it 
does indeed look like some sysadmin pushed some changes.  I have not yet spoken 
to anyone who comfirmed this push, but I did verify the same behavior with a 
few other mac users at work.  So at least it was not a bug or a corrupt file 
that affected only me.

One box that now cannot be unchecked is the one that nags you about whether you 
really want to empty the trash.  I assume this was done to protect users from 
themselves.  The other boxes that cannot be unchecked are the ones that control 
what icons show up on the desktop.  For whatever reason, I don't like to have 
my 4 hard disk icons on my desktop, but now I can't prevent that.  I'm not sure 
why the sysadmins care whether or not hard drive icons are on the desktop!

2. As for the seemingly automatic security update, I found a preference box 
checked which said that the system would automatically install system data 
files and security updates (in the App Store panel of System Preferences).  I'm 
wondering if a recent update made this the default.  I was able to uncheck this 
one, but I left it checked, since I think this is probably a good idea.  I just 
don't remember *not* being asked in the past, so perhaps this is new default 
behavior.

Gregg

On Jan 6, 2015, at 5:18 AM, LuKreme krem...@kreme.com wrote:

 On 03 Jan 2015, at 19:22 , Macs R We macs...@macsrwe.com wrote:
 On Jan 3, 2015, at 6:19 PM, Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 
 I do remember all of my computers recently having a message panel pop up 
 that said something about a security update.  This was the first time that 
 I recall thinking that the update had been performed without asking for my 
 permission.  
 
 Yup, everybody saw this, and indeed it was the first time.  Not a good 
 precedent.
 
 Why would you say that? It was a remote code-execution with privilege 
 elevation bug against a service that is running on the majority of OS X 
 machines. It doe not get any more critical than that.
 
 Machines with an patched ntp were, quite literally, 100% exploitable.
 
 Are you saying that perhaps the update produced this behavior?  I suppose 
 it's possible, though only one of my computers is having this problem.  
 Could the bug be hardware-specific?
 
 I guess it’s a possibility that the update had something to do with the 
 behavior,
 
 I seriously doubt it.
 
 but my money is on some different cause.  Unfortunately, I can’t say what 
 that cause might me.
 
 He mentioned an “admin” so maybe someone pushed out some settings?

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Re: can't uncheck box in Finder Preferences

2015-01-03 Thread Dinse, Gregg (NIH/NIEHS) [C]
I do remember all of my computers recently having a message panel pop up that 
said something about a security update.  This was the first time that I recall 
thinking that the update had been performed without asking for my permission.  
Are you saying that perhaps the update produced this behavior?  I suppose it's 
possible, though only one of my computers is having this problem.  Could the 
bug be hardware-specific?

Thanks,

Gregg

On Jan 3, 2015, at 5:35 PM, George N. White III gnw...@gmail.com wrote:

 Some systems are reported to be getting automatic updates of ntp.  It 
 wouldn't be a big surprise to find that the automatic updater is buggy as 
 this may be the first time Apple has used it for large scale updating.
 
 On Fri Jan 02 2015 at 3:11:10 PM Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 Hi,
 
 I have a Mac Pro tower that is running Mountain Lion (10.8.5).  When I came 
 to work this morning, some settings on my machine had changed.  My computer 
 seemed to be in a deep sleep, though I had previously set it to never sleep.  
 Sure enough, the Energy Saver setting (in System Preferences) had been reset 
 to Put hard disks to sleep when possible.  Maybe a sysadmin adjusted some 
 of my settings, but that seems strange.
 
 I also noticed that all of the internal hard drives had icons on the desktop, 
 even though I had previously had the Hard disks box unchecked in the General 
 tab of Finder Preferences.  When I looked, the box was now checked, so that 
 explains why the disk icons are on my desktop.  But when I try to uncheck 
 that box, nothing happens.  I seem to be able to check and uncheck other 
 boxes in Finder Preferences, but not any of the 4 that control which items 
 show on the desktop.
 
 Does this mean that my system or hard drive has somehow been corrupted?  I 
 rebooted in Recovery Mode and ran Disk Utility to repair the boot drive and 
 to repair permissions, but that did not help.  Is there a command line option 
 to control what is shown on the desktop?  Is there some plist file that I 
 should delete?
 
 Thanks,
 
 Gregg
 
 P.S. Probably this is a sign that I should upgrade to Mavericks. :)

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Re: can't uncheck box in Finder Preferences

2015-01-03 Thread Dinse, Gregg (NIH/NIEHS) [C]
Now that I think about it, the only computer that is having this problem is the 
one still running Mountain Lion.  The others are all running Mavericks or 
Yosemite, so maybe the OS version has something to do with the problem.

Gregg

On Jan 3, 2015, at 9:22 PM, Macs R We macs...@macsrwe.com wrote:

 On Jan 3, 2015, at 6:19 PM, Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 
 I do remember all of my computers recently having a message panel pop up 
 that said something about a security update.  This was the first time that I 
 recall thinking that the update had been performed without asking for my 
 permission.  
 
 Yup, everybody saw this, and indeed it was the first time.  Not a good 
 precedent.
 
 Are you saying that perhaps the update produced this behavior?  I suppose 
 it's possible, though only one of my computers is having this problem.  
 Could the bug be hardware-specific?
 
 I guess it’s a possibility that the update had something to do with the 
 behavior, but my money is on some different cause.  Unfortunately, I can’t 
 say what that cause might me.

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can't uncheck box in Finder Preferences

2015-01-02 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I have a Mac Pro tower that is running Mountain Lion (10.8.5).  When I came to 
work this morning, some settings on my machine had changed.  My computer seemed 
to be in a deep sleep, though I had previously set it to never sleep.  Sure 
enough, the Energy Saver setting (in System Preferences) had been reset to Put 
hard disks to sleep when possible.  Maybe a sysadmin adjusted some of my 
settings, but that seems strange.

I also noticed that all of the internal hard drives had icons on the desktop, 
even though I had previously had the Hard disks box unchecked in the General 
tab of Finder Preferences.  When I looked, the box was now checked, so that 
explains why the disk icons are on my desktop.  But when I try to uncheck that 
box, nothing happens.  I seem to be able to check and uncheck other boxes in 
Finder Preferences, but not any of the 4 that control which items show on the 
desktop.

Does this mean that my system or hard drive has somehow been corrupted?  I 
rebooted in Recovery Mode and ran Disk Utility to repair the boot drive and to 
repair permissions, but that did not help.  Is there a command line option to 
control what is shown on the desktop?  Is there some plist file that I should 
delete?

Thanks,

Gregg

P.S. Probably this is a sign that I should upgrade to Mavericks. :)

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iTunes sharing

2014-12-29 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I have a 2012 Mac Pro (tower style) and a 2013 Mac Pro (new cylinder design), 
where the latter is now my main computer.  A few weeks ago, I asked how to 
allow the new Mac Pro to share the optical drive on the old Mac Pro to import 
music from CDs into iTunes.  The eventual answer was that it's not possible, 
probably due to DRM issues.  I can share the optical drive for data, but not 
music from commercial CDs (unless I reboot into Target Disk Mode each time I 
want to import a CD, which I would rather not do).  I could also buy an 
external optical drive and attach it to the new Mac Pro, but I would rather use 
my current optical drive and avoid unnecessary clutter (and expense).

So now my thinking is that perhaps I could use the old Mac Pro to hold my 
iTunes music and then share its iTunes library with the new Mac Pro.  This 
seems to mostly work, but there is one glitch.  I am running iTunes 12.0.1.26 
and OSX 10.9.5 on both machines.  With iTunes sharing turned on, I see a little 
house icon with a musical note symbol in the upper left corner of the iTunes 
window.  When I click on it, I see 2 menu items.  The first item is This 
Computer and the second points to the name of my iTunes library.  When I 
choose the second item, it connects me to the iTunes library on the old Mac Pro 
(via my local network), which is what I want.  I also have to click on Artists 
in the upper right corner, since I prefer this view and the default view seems 
to be Albums.

The glitch is that every time I quit iTunes and restart it (on the new Mac 
Pro), I have to go through this 2-step selection again.  Is there any way to 
make my preferences stick?  I renamed my iTunes Media folder on the new Mac 
Pro, but that did not work.  Each time I start iTunes, I have to switch from 
This Computer to the remote iTunes library and I have to switch from Albums 
to Artists.  How can I get my choices to stick?

I did not try deleting (rather than renaming) the iTunes Media folder on the 
new Mac Pro, since I like having backups of important material.  I thought 
that moving or renaming the folder would be enough, but perhaps it's not.  I 
guess I will try that next, unless someone has a simpler solution.

Thanks,

Gregg

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Re: import to iTunes from remote CD?

2014-12-15 Thread Dinse, Gregg (NIH/NIEHS) [C]
On 15 Dec 2014, at 12:35 PM, Carl Hoefs newsli...@autonomy.caltech.edu wrote:

 Curious — have you tried using Target Disk Mode TDM on the old Mac Pro with 
 the optical drive?
 -Carl

Hi Carl,

Someone else suggested that as well, and I have not yet tried it, but I was 
hoping for a more convenient solution.  I don't really want to reboot (in 
Target Disk Mode) every time I want to import a CD (that I own!) into iTunes.

On 15 Dec 2014, at 1:03 PM, Macs R We macs...@macsrwe.com wrote:

 That's guaranteed to work. I've done that myself. Only it won't help him if 
 he has to access a networked machine at a physical distance. Damn DRM laws 
 strike again.

In my case, although the 2 macs are networked, they are both in the same room, 
so I could use Target Disk Mode if I wanted, but I was really hoping for 
something more convenient (via screen sharing and optical disk sharing).

Why does DRM allow me to import songs to a mac that has an optical drive 
built-in, but not to a mac that has been set up to share the other one's drive? 
 Both are authorized in iTunes, so that should show that both are my macs.  
With the new Mac Pros (and MacBook Pros and MacBook Airs and Mac Minis) not 
having an optical drive, is this a way to force folks like me to buy an 
external optical drive that can be connected directly?  I can do that, but 
among other things, it adds clutter.

Thanks,

Gregg

 On Dec 14, 2014, at 9:13 PM, Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 
 On Dec 14, 2014, at 11:00 PM, LuKreme krem...@kreme.com wrote:
 
 On Dec 13, 2014, at 7:02 PM, Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 One article, however, made it sound like this only works with data CDs and 
 not with audio CDs.
 
 http://support.apple.com/en-us/ht5287
 
 Note: These types of discs or activities are not supported by DVD or CD 
 sharing:
 
 • DVD movies.
 • Audio CDs.
 • Copy protected discs such as game discs.
 • Install discs for an operating system such as Microsoft Windows (for 
 use with Boot Camp), or Mac OS X.
 • Burn a CD or DVD
 
 Yes, that's the article I saw.  So why aren't audio CDs supported?  Is it a 
 DRM thing?  I own the audio CD and both computers.  Why should I be allowed 
 to import the songs on the CD to one Mac, but not to the other Mac that is 
 sharing the drive?  Both computers are authorized in iTunes.
 
 Gregg

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Re: import to iTunes from remote CD?

2014-12-14 Thread Dinse, Gregg (NIH/NIEHS) [C]
On Dec 14, 2014, at 11:00 PM, LuKreme krem...@kreme.com wrote:

 On Dec 13, 2014, at 7:02 PM, Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 One article, however, made it sound like this only works with data CDs and 
 not with audio CDs.
 
 http://support.apple.com/en-us/ht5287
 
 Note: These types of discs or activities are not supported by DVD or CD 
 sharing:
 
   • DVD movies.
   • Audio CDs.
   • Copy protected discs such as game discs.
   • Install discs for an operating system such as Microsoft Windows (for 
 use with Boot Camp), or Mac OS X.
   • Burn a CD or DVD

Yes, that's the article I saw.  So why aren't audio CDs supported?  Is it a DRM 
thing?  I own the audio CD and both computers.  Why should I be allowed to 
import the songs on the CD to one Mac, but not to the other Mac that is sharing 
the drive?  Both computers are authorized in iTunes.

Gregg

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import to iTunes from remote CD?

2014-12-13 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

How do I import music into iTunes on a new Mac Pro (without an optical drive) 
from a CD in the optical drive of an old Mac Pro?

On my old Mac Pro with a built-in optical drive, I set up DVD or CD Sharing 
in System Preferences and I did not check the box to have it ask me before 
allowing others to use it.

On the new Mac Pro, I can click on Remote Disc in the Sidebar of the Finder 
and see an entry for Audio CD, but clicking on it does not display the 
contents.  Similarly, from within iTunes on the new Mac Pro, I can click on 
Add to Library and navigate to the shared Audio CD, but the Open button 
remains gray and I cannot click on it.

In both cases, there is a Connect As button in the navigation panel, but 
clicking on it simply makes it blink once and nothing else happens.

What else do I need to do to gain access to the CD in the remote optical drive?

I googled and did not find much.  A few articles made it sound easy, doing just 
what I did.  One article, however, made it sound like this only works with data 
CDs and not with audio CDs.  Why is that?  I own the CD and both Mac Pros.  
They are both running Mavericks and are connected via ethernet to the same LAN. 
 Is this not possible?

Thanks,

Gregg

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Re: failing disk in RAID10 array

2014-11-26 Thread Dinse, Gregg (NIH/NIEHS) [C]
On Nov 24, 2014, at 8:32 PM, LuKreme krem...@kreme.com wrote:

 On Nov 21, 2014, at 9:01 PM, Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 
 For now, I ended up putting the failing drive back in the enclosure.  Do you 
 have any other ideas about how to rebuild my RAID?  I noticed that there was 
 an option to automatically rebuild.  It was a box that I could have checked 
 when I first set up the RAID.  Perhaps I should have selected that option.  
 It looked like I could still check the box, but I did not want to mess 
 things up further, so for now I left it unchecked.
 
 Hmm, I don’t have any suggestions other than backup. recreate the raid, and 
 restore.

Yes, apparently that is the solution. :(

I had a very unfortunate experience with AppleCare related to this.  I was 
helped by a senior superviser, who supposedly knew something about RAID via 
Disk Utility.  To make a long (2-hour) story short, within a screen-sharing 
session, he told me to click the Delete button, which destroyed the RAID 
structure and then he later realized that it could not be rebuilt.  He checked 
with other sources and then told me that I would have to setup the RAID again 
and copy my files to it.

He never once expressed uncertainty about what he was telling me to do, so I 
trusted him.  He never once told me to backup my files, nor did he ask if I had 
a backup.  After following his instructions, all of my files were unreachable.  
He apologized and said he understood my frustration, but that did not help get 
my data back.  Luckily, I had most of my files backed up, but it seems very 
irresponsible for a senior superviser at Apple to not even mention a backup 
before telling me to do something that essentially destroyed all of my files.

I asked why there was a button (though grayed out) that said Rebuild if it 
was not possible to rebuild the RAID?  He said it was a legacy option for the 
older Mac Pros.  It seems like he should have consulted his other sources and 
found this out earlier, before telling me to delete the RAID components.

This experience certainly reinforced my feeling that backups are critical.

Gregg

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Re: failing disk in RAID10 array

2014-11-21 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi LuKreme,

I tried to follow your instructions for rebuilding my RAID, but I had problems.

I replaced the failing drive with an identical one and powered up the 
enclosure.  I opened Disk Utility, and chose the missing drive, but I could not 
find anything about Demote.  There was an option for Delete and I chose 
that, but I was unable to drag the new disk to the RAID set.  And the Rebuild 
option was grayed out.

Here are a few things that may complicate things:

1. This was a RAID10 configuration, in which I first created 2 pairs of mirrors 
and then striped them.  Perhaps that configuration does not allow one to demote 
a drive or rebuild the RAID.

2. Before I created the RAID10, I partitioned each of the 4 drives into a big 
partition and a small partition.  I created the RAID10 from the 4 large 
partitions.  Perhaps your suggestion does not apply when partitions rather than 
entire disks are used to create the RAID.

For now, I ended up putting the failing drive back in the enclosure.  Do you 
have any other ideas about how to rebuild my RAID?  I noticed that there was an 
option to automatically rebuild.  It was a box that I could have checked when I 
first set up the RAID.  Perhaps I should have selected that option.  It looked 
like I could still check the box, but I did not want to mess things up further, 
so for now I left it unchecked.

Please let me know if you have any other suggestions.

Thanks,

Gregg

On Nov 10, 2014, at 2:12 PM, LuKreme krem...@kreme.com wrote:

 On Nov 9, 2014, at 9:26 PM, Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 
 What is the best way to fix the RAID10 array?
 
 Unmount the RAID, Turn off the enclosure. Remove the failing drive, replace 
 it with an identical drive, turn on the enclosure.
 
 Open up Disk Utility. Choose the missing drive on the left and then “Demote”.
 
 Drag the new disk into the raid set and chose “Rebuild”.
 
 You can also do it from the command line:
 
 sudo diskutil list
 sudo diskutil appleraid list
 sudo diskutil appleraid add member disk4 RAID-UUID
 
 where disk4 is the new disk you just added and UUID is the UUID of the RAID 
 set.
 
 Note the UUID of the failed disk (listed in the appleraid list above) and 
 then:
 
 diskutil appleraid remove DISK-UUID RAID-UUID
 
 There is no need to turn off the computer.

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Re: failing disk in RAID10 array

2014-11-10 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi LuKreme,

Thank you very much for the detailed instructions.  I see that I left out a few 
steps in my plan (e.g., Demote and Rebuild).  I figured there were a few 
things like that, but I was not sure what they were.

Thanks!

Gregg

 On Nov 10, 2014, at 2:12 PM, LuKreme krem...@kreme.com wrote:
 
 
 On Nov 9, 2014, at 9:26 PM, Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 
 What is the best way to fix the RAID10 array?
 
 Unmount the RAID, Turn off the enclosure. Remove the failing drive, replace 
 it with an identical drive, turn on the enclosure.
 
 Open up Disk Utility. Choose the missing drive on the left and then “Demote”.
 
 Drag the new disk into the raid set and chose “Rebuild”.
 
 You can also do it from the command line:
 
 sudo diskutil list
 sudo diskutil appleraid list
 sudo diskutil appleraid add member disk4 RAID-UUID
 
 where disk4 is the new disk you just added and UUID is the UUID of the RAID 
 set.
 
 Note the UUID of the failed disk (listed in the appleraid list above) and 
 then:
 
 diskutil appleraid remove DISK-UUID RAID-UUID
 
 There is no need to turn off the computer.
 
 -- 
 He'd never asked for an exciting life. What he really liked, what he
 sought on every occasion, was boredom. The trouble was that boredom
 tended to explode in your face. Just when he thought he'd found it he'd
 be suddenly involved in what he supposed other people - thoughtless,
 feckless people - would call an adventure. And he'd be forced to visit
 many strange lands and meet exotic and colourful people, although not
 for very long because usually he'd be running. He'd seen the creation of
 the universe, although not from a good seat, and had visited Hell and
 the afterlife. He'd been captured, imprisoned, rescued, lost and
 marooned. Sometimes it had all happened on the same day.
 
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failing disk in RAID10 array

2014-11-09 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I recently set up a RAID10 array by using Disk Utility in Mavericks (10.9.5) to 
create a stripe of two pairs of mirrored drives.  According to SMART Utility, 
one of the disks is failing.  What is the best way to fix the RAID10 array?

The 4 disks are in an external enclosure, which is connected via thunderbolt to 
my new Mac Pro.  Do I simply power down my Mac and the disk array, replace the 
failing disk with a different disk, and then power up my Mac and the disk 
array?  Will the new disk be automatically incorporated into the RAID10 array?  
Do I need to do anything in Disk Utility or elsewhere?

Thanks,

Gregg

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HELP -- I think I messed up 2 hard drives

2014-11-02 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

When I want to re-use a hard drive for a new purpose, I open Disk Utility and 
click the Partition tab.  Then I choose how many partitions I want, their 
sizes, and their names.  I don't know how I got into the habit of doing this 
next step, but next I click on the Erase tab and give the same disk name.  
Today I did this and had problems, even though it has always worked fine in the 
past.  I am running 10.9.5 and the disks are inside a 2012 Mac Pro.

Typically in Disk Utility, each disk has a primary entry on the left of the 
main window, which gives the total size of the disk, the brand, and the model, 
such as 3 TB Seagate ST33000651AS.  And then each partition has its own line, 
which shows the name of the partition.  And lots of useful information is given 
at the bottom of the window.

Earlier today, I re-created a single partition on a 3-TB drive and gave it the 
name Disk_1.  Then I erased the disk and gave it the same name (Disk_1).  
This is when the trouble started.  At this point, both the main line and the 
indented line showed the same name (Disk_1), rather than the primary line 
showing something like 3 TB Seagate ST33000651AS.

Also, when the primary line is selected, the bottom of the window shows 0 Bytes 
available and 3 TB used, even though that is not the case.  If I click on the 
indented line, it says 2.99 TB available and 10 GB used, which sounds right.  
Also, when I click on the primary line, the Type is listed as Logical Volume 
Group rather than something like SATA Internal.

I have tried to repair the disk, but this does not help.  I don't see any 
errors, though the listing is longer than usual.  When I select the primary 
line, I only get 2 tabs (First Aid and Partition) rather than the usual 5 tabs 
(First Aid, Erase, Partition, RAID, Restore).  And if I click on Partition, 
everything is greyed out -- I can't choose a new partition layout, or name, or 
size, nor can I click on the Options button or the Revert button.

I do not think the disk itself is bad (or at least not before I started mucking 
with it), so I tried a second disk and had even worse results.  I wondered if 
the name Disk_1 was a bad choice, since perhaps it is reserved for use by the 
system (though if so, I would hope the system would warn me not to use that 
name).  So I called this one HD_2.  This time, when things looked to be going 
bad in the same way, I clicked on a Cancel button, hoping to prevent the same 
problem.  But this must have made a worse mess.  Now I only have a main entry, 
and again it says HD_2 rather than something like 3 TB Seagate 
ST33000651AS.  Also, it again says Logical Volume Group rather than SATA 
Internal.  And there is no second, indented line!  As before, there are only 2 
tabs rather than 5.  And if I click on the Partition tab, everything is greyed 
out, so I can't do anything.

What have I done?  Is there some way to fix my disks?  I tried copying a large 
file to Disk_1 and it seemed to work.  But something sure seems messed up.  And 
I don't know how to rename or repartition these disks.  I sure don't trust them 
in their current state.

By the way, somewhere in this process I remember seeing a message about an 
encrypted disk, but I did not intentially do anything with encryption (now or 
ever).  I don't know if that is related.

Any help would be very much appreciated!  Thanks in advance,

Gregg

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TimeMachine backups to networked mac?

2014-10-30 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I have a new Mac Pro (cylinder style) and an old Mac Pro (tower style), both 
running the latest Mavericks.  I would like to set up a disk on the old mac pro 
that can be used for TimeMachine backups of the new mac pro.  How do I do this?

Both macs are connected via gigabit ethernet to the same router.  I can 
successfully do screen sharing and file sharing.  I thought perhaps I just 
needed to share my TimeMachine disk on the old mac (via the File Sharing panel 
in System Preferences), but when I tried this, I could not see that disk when 
choosing a TimeMachine disk on the new mac.  I could only see disks that are 
directly attached to the new mac.

Is it possible to do TimeMachine backups of one mac to a disk on another mac 
via ethernet?  If so, what do I need to do?

Thanks,

Gregg

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Re: TimeMachine backups to networked mac?

2014-10-30 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I don't mind spending $20 for OS X server, though I was wondering how difficult 
it would be to set up what I want.  I'm certain no expert.  In your opinion, is 
it fairly easy for a non-expert to set up the remote TimeMachine backups with 
OX X server?

Thanks for your help,

Gregg

On Oct 30, 2014, at 3:22 PM, Macs R We macs...@macsrwe.com wrote:

 I did this for years by manually mounting the remote volume, running the 
 initial backup, and then dismounting.  Turn out that Time Machine is smart 
 enough to mount the remote volume by itself after that.
 
 However, I ran into this pernicious bug where the machine hosting the drive 
 would begin losing the count of network detachments from file sharing, while 
 keeping scrupulous count of the network attachments.  After a while, it would 
 decide that more than 10 users were simultaneously filesharing from it, and 
 refuse to allow any more.  I would have to turn off File Sharing on that 
 machine for 30 seconds to flush the counter, then turn it back on.  It got to 
 the point where I was doing this every day or two, and the bug survived 
 several major OSes.  So I took the plunge and ordered the Server version of 
 the OS.  (That was back in Snow Leopard — now the Server is more of an 
 additional application package you install on the standard OS.)
 
 The bad news is that this reduced the problem, but didn’t eliminate it, at 
 least in Snow Leopard.  The better news is that since Mountain Lion or so, I 
 haven’t seen that particular problem. Since then, I’ve found other value to 
 running Server, including preserving the ability for my family to continue to 
 use shared calendars (after Apple killed Sync Services in Lion) without being 
 forced to blow all the details of our lives out to “the cloud,” and the 
 ability to suck down system updates only once instead of once for every 
 machine we own.  So in my opinion, for the minor price of the package, if 
 you’re going to run a machine as “a server,” run Server.
 
 On Oct 30, 2014, at 11:32 AM, Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 
 Hi,
 
 I have a new Mac Pro (cylinder style) and an old Mac Pro (tower style), both 
 running the latest Mavericks.  I would like to set up a disk on the old mac 
 pro that can be used for TimeMachine backups of the new mac pro.  How do I 
 do this?
 
 Both macs are connected via gigabit ethernet to the same router.  I can 
 successfully do screen sharing and file sharing.  I thought perhaps I just 
 needed to share my TimeMachine disk on the old mac (via the File Sharing 
 panel in System Preferences), but when I tried this, I could not see that 
 disk when choosing a TimeMachine disk on the new mac.  I could only see 
 disks that are directly attached to the new mac.
 
 Is it possible to do TimeMachine backups of one mac to a disk on another mac 
 via ethernet?  If so, what do I need to do?
 
 Thanks,
 
 Gregg

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can Disk Utility be used to create RAID10?

2014-08-30 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I have a 2012 Mac Pro tower (with 4 drive bays), running MacOSX 10.9.4 (the 
latest version of Mavericks).

Can I use Apple's Disk Utility to create a RAID10 disk array?

That is, could I put 4 equal-sized hard drives in the Mac Pro tower and then 
use Disk Utility to create a RAID10 setup, which is a stripe of mirrors?

If this is possible, should it be nearly as good as a commercial software RAID 
solution, as long as I am happy with RAID10 and do not care about RAID5 or 
RAID6?  I know that Disk Utility does RAID0 and RAID1, but I do not know 
whether it can be used to combine those software RAIDs.

For example, suppose my 4 hard drives are named Disk1, Disk2, Disk3, and Disk4. 
 I was wondering if I could use Disk Utility to combine Disk1 and Disk2 (via 
RAID1) into Mirror1, and likewise combine Disk3 and Disk4 (via RAID1) into 
Mirror2, and then combine Mirror1 and Mirror2 (via RAID0) into StripedDisk.  In 
particular, if all disks are 3 TB, then I was hoping to end up with a 6-TB 
RAID10 disk array, which would be a stripe of two 3-TB mirrors.

If this is possible, would you trust it?

I figure all disks must be the same size, but do they have to be identical?  In 
my case, they would all be Seagates and all have the same nominal sizes and 
speeds, but the exact models (and therefore exact sizes to the byte) might 
differ.

Thanks in advance for any help you can provide.

Gregg

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Re: please recommend a laser printer -- FOLLOWUP

2014-08-19 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I just wanted to follow-up on my original post.

Several people recommended Brother printers, and that is what I ended up 
getting.  I decided to get a mono laser printer rather than a color laser 
printer.  For one thing, I already have a color inkjet printer.  Also, it seems 
that there may be more possibilities for something to go wrong on a color laser 
printer; the cost of replacing media is pretty high; and the price of a good 
one is probably a lot higher than for a good mono.

Specifically, I bought a Brother HL-2280DW.  I looked at the HL-2270DW (just 
printer), which is very popular and highly rated, but I ended up getting the 
HL-2280DW (print/copy/scan) for the same price.  I did not really want another 
all-in-one (since I already have an inkjet all-in-one), but the HL-2280DW is 
really low profile, mainly because it does not have a paper feeder.  To me, it 
appears to have the same specs (and maybe be the same printer) as the 
HL-2270DW, except for it being a few inches taller because of the scanner (it 
maybe adds 3 in height, but does not change the footprint).

The Brother HL-2280DW has auto-duplex and allows both wired and wireless (and 
USB) connections -- I think the DW means duplex and wired (I don't know 
what HL means).  I looked briefly at a few HPs, but I did not like their looks 
as much, they did not have auto-duplex for those in the same price range, and 
they appeared more flimsy.

If anyone is interested, the list price for the Brother HL-2280DW is $200, but 
it's on sale for $100 this week at Staples.  Other places have them from $130 
to $150.  It may be discounted because a newer model is probably coming out 
soon.  They just released a new version of the HL-2270DW (I think it's the 
HL-2360DW), so perhaps the HL-2280DW will also be updated soon.

I have used it for 2 days, and so far it seems pretty good.  My main complaint 
is that the output is not as easy to grab as with a plain printer.  If you care 
about the scanner/copier features, this seems like a great deal.  If you do not 
care about those, it might be better to go with the HL-2270DW (or HL-2360DW), 
since the lack of a scanner allows one to access the output much easier.  I 
will probably stick with the HL-2280DW, but I wanted to point out this one 
minor inconvenience.

It was very easy to set up in Mavericks.  It was recognized in the printer 
module of System Preferences and the drivers were downloaded when I selected 
it.  I also set it up on my wife's iMac running Mountain Lion.  This was not as 
simple, since I had to go to the Brother web site and download drivers (and 
figure out where to find them when installing the printer manually), but I 
eventually got it working just fine.

Thanks to all who made suggestions.  I appreciate your help.

Gregg

On Aug 12, 2014, at 11:18 PM, Dinse, Gregg (NIH/NIEHS) [C] 
di...@niehs.nih.gov wrote:

 Hi,
 
 I need to buy a laser printer that works well with the latest MacOSX.  Can 
 you please recommend one (or more)?
 
 I'm not sure whether I want a color laser printer or a black and white, so 
 please feel free to give me advice on the pros and cons of each.
 
 I have a color inkjet, so I don't have to get a color laser printer.  My 
 guess is that the inkjet ink will smear more if wet, but perhaps the color 
 will look better (at least with photos).  On the other hand, I expect that 
 the clarity of the laser printer text is better.  Mostly, I use the color 
 inkjet for photos and the odd text page with color on it, and I use our old 
 black and white laser for most text.  Unfortunately, I have to replace the 
 old (and I mean old, HP LaserJet 5M) laser printer.
 
 In general, are black and white laser printers more reliable than color laser 
 printers, or are they about equal?
 
 What about consumables?  I assume the color toner cartridges cost more than 
 the color inkjet cartridges, but they probably also last longer.  Is this a 
 wash, or is one much less expensive to operate than the other in the long run?
 
 My old laser printer connects via ethernet, but we have WiFi as well.  Is 
 printing faster or more reliable via ethernet?
 
 Any advice on what to buy, or what to avoid, would be much appreciated.  
 Thanks,
 
 Gregg

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what is a converted .mov file?

2014-08-16 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

Yesterday I doubled-clicked on a .mov file and rather than simply opening in 
QuickTime, it went through a lengthy conversion process.  The resulting 
converted file is twice as large.  This was an HD video that went from 20 GB 
to 40 GB, so it could add up if I convert a bunch of these.

Does anyone know what this is doing?  I did a get info on both files.  Both 
are 1920 x 1080 and say HD (1-1-1), but under Codecs the original said Apple 
Intermediate Codec, Linear PCM and the converted one said Apple ProRes 422, 
Linear PCM.  Is the converted one better in some way, or just larger?  If not 
better, is there a way to play the original without converting?

Just before clicking the send button, I decided to google my question.  I found 
this Apple support article:

http://support.apple.com/kb/HT6055?viewlocale=en_USlocale=en_US

Apparently QuickTime in Mavericks automatically converts media files that use 
older or third-party codecs.  I'm pretty sure my original .mov file was created 
by importing my camcorder's AVCHD (.MTS) files into Apple's own iPhoto, from 
which I obtained the .mov file.  This appears to be new with Mavericks.

I don't mind waiting for the conversion, but I don't like the doubling in size. 
 Is there any way around that?

Thanks,

Gregg

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Re: please recommend a laser printer

2014-08-14 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi Neil,

I will look into a few of the Brother printers, probably black and white.

Thanks for the help.

Gregg

On Aug 13, 2014, at 12:33 PM, Neil Laubenthal n...@laubenthal.net wrote:

 On Aug 12, 2014, at 10:18 PM, Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 
 Hi,
 
 I need to buy a laser printer that works well with the latest MacOSX.  Can 
 you please recommend one (or more)?
 
 I'm not sure whether I want a color laser printer or a black and white, so 
 please feel free to give me advice on the pros and cons of each.
 
 Color Lasers are nice but cost more then BW. Don’t know if they cost more 
 than using an inkjet but for printing photos and such the ink jets are 
 generally better output than a color laser.
 
 I have a Brother BW that works wonderfully. It’s an HL-5250DN but pretty 
 much all the Brother models print the same so it’s just a matter of what 
 networking, duplex, and speed features you want.
 
 I have a color inkjet, so I don't have to get a color laser printer.  My 
 guess is that the inkjet ink will smear more if wet, but perhaps the color 
 will look better (at least with photos).  On the other hand, I expect that 
 the clarity of the laser printer text is better.  Mostly, I use the color 
 inkjet for photos and the odd text page with color on it, and I use our old 
 black and white laser for most text.  Unfortunately, I have to replace the 
 old (and I mean old, HP LaserJet 5M) laser printer.
 
 In general, are black and white laser printers more reliable than color 
 laser printers, or are they about equal?
 
 From my experience with them at work (albeit I retired 2 years ago)…color 
 ones are more temperamental and have way more moving parts so are a bigger 
 maintenance issue.
 
 What about consumables?  I assume the color toner cartridges cost more than 
 the color inkjet cartridges, but they probably also last longer.  Is this a 
 wash, or is one much less expensive to operate than the other in the long 
 run?
 Color more expensive but in the long run probably mostly a wash compared to 
 ink jet models…but I didn’t do any serious research on it. It’s probably 50 
 or 60 bucks a year one way or the other…which is in the weeds.
 
 My old laser printer connects via ethernet, but we have WiFi as well.  Is 
 printing faster or more reliable via ethernet?
 
 Either works fine assuming where you put the printer but I prefer to have 
 mine hard wired. Most printing jobs are relatively small anyway so it isn’t a 
 speed issue at all…just personal preference.
 
 neil

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please recommend a laser printer

2014-08-12 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I need to buy a laser printer that works well with the latest MacOSX.  Can you 
please recommend one (or more)?

I'm not sure whether I want a color laser printer or a black and white, so 
please feel free to give me advice on the pros and cons of each.

I have a color inkjet, so I don't have to get a color laser printer.  My guess 
is that the inkjet ink will smear more if wet, but perhaps the color will look 
better (at least with photos).  On the other hand, I expect that the clarity of 
the laser printer text is better.  Mostly, I use the color inkjet for photos 
and the odd text page with color on it, and I use our old black and white laser 
for most text.  Unfortunately, I have to replace the old (and I mean old, HP 
LaserJet 5M) laser printer.

In general, are black and white laser printers more reliable than color laser 
printers, or are they about equal?

What about consumables?  I assume the color toner cartridges cost more than the 
color inkjet cartridges, but they probably also last longer.  Is this a wash, 
or is one much less expensive to operate than the other in the long run?

My old laser printer connects via ethernet, but we have WiFi as well.  Is 
printing faster or more reliable via ethernet?

Any advice on what to buy, or what to avoid, would be much appreciated.  Thanks,

Gregg

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should I expect hard drive trouble?

2014-08-06 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I recently bought a pair of internal 4-TB hard drives from an online vendor.  
It looks like they probably bounced around a lot during shipping.  Should I 
expect problems?

That is, if they don't work right from the start, then obviously I should get 
them replaced.  But what if they seem to work at first?  My guess is that it's 
not a perfect binary situation, where they either are obviously bad or 
obviously fine.  Can they be damaged and have the effects of that damage show 
up slowly over time?  Is there any simple test (or set of tests) that I can do 
right at the beginning, before I deploy them?

Thanks,

Gregg

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Re: should I expect hard drive trouble?

2014-08-06 Thread Dinse, Gregg (NIH/NIEHS) [C]
I'm sure I am worrying needlessly, but I just thought I'd ask.

The drives are encased in plastic, but the plastic containers were then placed 
in over-sized boxes with only a few of those inflatable balloons around it.  
The drives looks well protected, but the plastic containers looked like they 
could bounce around a lot in the larger boxes.

One box was crumpled on a corner, but there is no visible damage to the drive 
or its plastic container.  I just wondered about having the drives bounce 
around.  I spoke to a friend, though, and he said that as long as the drives 
are powered off, the heads are parked in a very secure manner, so they should 
not get damaged.  That made me feel much better.

I have not even unwrapped the drives yet.  I will do that soon and try them 
out.  It sounds like all should be OK, as long as the drives spin up fine 
initially.

The drives were from Tiger Direct.

Thanks,

Gregg

On Aug 6, 2014, at 10:59 AM, Arno Hautala a...@alum.wpi.edu wrote:

 On Wed, Aug 6, 2014 at 9:55 AM, Dinse, Gregg (NIH/NIEHS) [C]
 di...@niehs.nih.gov wrote:
 
 I recently bought a pair of internal 4-TB hard drives from an online vendor. 
  It looks like they probably bounced around a lot during shipping.  Should I 
 expect problems?
 
 What evedice is there that they bounced around? Damaged external or
 internal packaging? How were they package? Bubble wrap? Cardboard
 padding? If the drives appear physically damaged I'd be tempted to
 just return them outright.
 
 That is, if they don't work right from the start, then obviously I should 
 get them replaced.  But what if they seem to work at first?  My guess is 
 that it's not a perfect binary situation, where they either are obviously 
 bad or obviously fine.  Can they be damaged and have the effects of that 
 damage show up slowly over time?  Is there any simple test (or set of tests) 
 that I can do right at the beginning, before I deploy them?
 
 If they spin up you're probably fine. Regardless, you probably have a
 year or two to return them under RMA if anything goes wrong; no
 different than if they arrived in seemingly perfect condition.
 
 Overall, I'd probably just try them.
 
 Which vendor?
 
 -- 
 arno  s  hautala/-|   a...@alum.wpi.edu
 
 pgp b2c9d448

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Re: will Seagate ST4000DM000 hard drive work in Mac Pro tower?

2014-07-25 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi Charles, Mike, and LuKreme,

Thanks for the quick response.  And I'm glad you all agree! :)

I had never worried about this before, but for some reason the comments on this 
drive got me wondering if it would have problems in a Mac Pro.

Thanks again,

Gregg

On Jul 24, 2014, at 11:37 PM, Charles Dyer charles.d...@gmail.com wrote:

 Your Mac should not have any problem.

On Jul 25, 2014, at 12:46 AM, mikecap mike...@me.com wrote:

 I have two in my 2008 Mac Pro and they work fine, all 4TB, no problem.  


On Jul 25, 2014, at 3:21 AM, LuKreme krem...@kreme.com wrote:

 No.

 On 24 Jul 2014, at 21:06 , Dinse, Gregg (NIH/NIEHS) [C] 
 di...@niehs.nih.gov wrote:
 
 Hi,
 
 I am thinking about buying a 4-TB internal Seagate hard drive, model 
 ST4000DM000.
 
 Many of the comments I read online make it sound like Windows machines only 
 see 2-TB of this 4-TB drive.  I did not see anything about macs.  Do I need 
 to worry about this on my 2012 Mac Pro tower?
 
 Does anyone have this drive running on their mac, and giving them all 4 TB?  
 I'd just like some confirmation before buying one of these.
 
 Thanks,
 
 Gregg

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will Seagate ST4000DM000 hard drive work in Mac Pro tower?

2014-07-24 Thread Dinse, Gregg (NIH/NIEHS) [C]
Hi,

I am thinking about buying a 4-TB internal Seagate hard drive, model 
ST4000DM000.

Many of the comments I read online make it sound like Windows machines only see 
2-TB of this 4-TB drive.  I did not see anything about macs.  Do I need to 
worry about this on my 2012 Mac Pro tower?

Does anyone have this drive running on their mac, and giving them all 4 TB?  
I'd just like some confirmation before buying one of these.

Thanks,

Gregg

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