On 01/09/2011 Rob Weir wrote:
Good point. Maybe we can get a fixed footer to occur on the user list
emails, just 2 or 3 lines ...
1) How to unsubscribe to the list
2) Where to report bugs
3) Where the support forums are
4) File attachments not supported, so here's where to go to share a file
[mailto:a...@shanecurcuru.org]
Sent: Tuesday, August 30, 2011 08:11
To: ooo-dev@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion] d...@openoffice.org]
[ ... ]
Personally, if there were some committers who would volunteer to
moderate, I'd just create an ooo-user@ mailing
Hi Dennis,
On Wednesday, 2011-08-31 18:29:02 -0700, Dennis E. Hamilton wrote:
Oh, so it wasn't actually an MS Office file, but a spoof with a .doc filename?
I only vaguely remember, but I think it was that way.
That would definitely be hard to catch. I'm not sure what would cause
it to
@incubator.apache.org
Subject: Re: [ooo-user] was RE: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
Hi Dennis,
On Wednesday, 2011-08-31 18:29:02 -0700, Dennis E. Hamilton wrote:
Hmm, for (2) I think you have to use orc...@msn.com for me, then.
Most of my e-mail addresses (including orc
: Thursday, September 01, 2011 08:11
To: ooo-dev@incubator.apache.org
Subject: Re: [ooo-user] was RE: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
Hi Dennis,
On Wednesday, 2011-08-31 18:29:02 -0700, Dennis E. Hamilton wrote:
Hmm, for (2) I think you have to use orc
2011/8/31 Rob Weir r...@robweir.com:
On Wed, Aug 31, 2011 at 2:51 PM, Manfred A. Reiter ma.rei...@gmail.com
wrote:
2011/8/31 Rob Weir robw...@apache.org:
Something else to think about for the ooo-users list: file attachments.
The experience with the german OOo-users list have shown
that
I'd be happy to help out (usually UK timezone).
S.
On 31 Aug 2011, at 15:32, Rob Weir wrote:
Great. Thanks. Could we get a couple more moderator volunteers, say
a couple from Europe? Note that a user list will require more
moderator assistance than a dev list, with people having
2011/8/31 Rob Weir robw...@apache.org:
Something else to think about for the ooo-users list: file attachments.
The experience with the german OOo-users list have shown
that attachments should be banned. Today it is not an art piece
to save a file in net and refer to a link to it.
If the user
2011/8/30 Dennis E. Hamilton orc...@apache.org:
Hey, over here (waving arm in the air)!
me too, (if we are talking about en germanophone ML)
but I think you are only talking about an english written ML
Yes, I will moderate ooo-users.
Do you need a minimum of three?
M.
On Wed, Aug 31, 2011 at 2:56 PM, Marcus (OOo) marcus.m...@wtnet.de wrote:
Am 08/31/2011 08:10 PM, schrieb Rob Weir:
Something else to think about for the ooo-users list: file attachments.
The default policy appears to be forbid many attachments, silently
stripping them. This would cause
Hi Rob,
On Wednesday, 2011-08-31 14:10:45 -0400, Rob Weir wrote:
Something else to think about for the ooo-users list: file attachments.
Any recommendations for what we should enable?
Allow all ODF of known extensions, e.g. .odt .ods .odp ...
For screenshots allow .png .jpg .jpeg
Eike
Hi Marcus,
On Wednesday, 2011-08-31 20:56:16 +0200, Marcus (OOo) wrote:
For ooo-support@ files like doc, xls, ppt, odt, ods, odp will be
most important.
I'd certainly not allow MS binary files as potential malicious code
carriers.
But also jpg, png, gif for screenshots could be
important.
Am 08/31/2011 09:46 PM, schrieb Eike Rathke:
Hi Marcus,
On Wednesday, 2011-08-31 20:56:16 +0200, Marcus (OOo) wrote:
For ooo-support@ files like doc, xls, ppt, odt, ods, odp will be
most important.
I'd certainly not allow MS binary files as potential malicious code
carriers.
I know.
On Wed, Aug 31, 2011 at 2:51 PM, Manfred A. Reiter ma.rei...@gmail.com wrote:
2011/8/31 Rob Weir robw...@apache.org:
Something else to think about for the ooo-users list: file attachments.
The experience with the german OOo-users list have shown
that attachments should be banned. Today it is
in plaintext.
- Dennis
-Original Message-
From: Eike Rathke [mailto:o...@erack.de]
Sent: Wednesday, August 31, 2011 12:46
To: ooo-dev@incubator.apache.org
Subject: Re: [ooo-user] was RE: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
Hi Marcus,
On Wednesday, 2011-08-31
] was RE: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
Something else to think about for the ooo-users list: file attachments.
The default policy appears to be forbid many attachments, silently
stripping them. This would cause chaos on a list used for end-user
support, since
Hi, Manfred, *
On 8/31/2011 14:51, Manfred A. Reiter wrote:
2011/8/31 Rob Weirrobw...@apache.org:
Something else to think about for the ooo-users list: file attachments.
The experience with the german OOo-users list have shown
that attachments should be banned. Today it is not an art piece
On 8/31/2011 16:56, Dennis E. Hamilton wrote:
When's the last time you heard of malicious code in a Microsoft Office file?
No recent version will run macro code without warning and default disabling on
load. I would expect mail clients to also be circumspect about allowing direct
opening of
Subject: Re: [ooo-user] was RE: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
On 8/31/2011 16:56, Dennis E. Hamilton wrote:
When's the last time you heard of malicious code in a Microsoft Office file?
No recent version will run macro code without warning and default disabling
On Wed, 2011-08-31 at 16:21 -0400, Rob Weir wrote:
On Wed, Aug 31, 2011 at 2:51 PM, Manfred A. Reiter ma.rei...@gmail.com
wrote:
2011/8/31 Rob Weir robw...@apache.org:
Something else to think about for the ooo-users list: file attachments.
The experience with the german OOo-users list
On Wed, 2011-08-31 at 17:19 -0400, drew wrote:
The average size of an attachment is: 48.7 KB [some of my old numbers
have this at 36.4]
one correction - current avg size is 36 KB my old notes had 48.7.
Total current storage space used by attachments is 373 MB.
To: ooo-dev@incubator.apache.org
Cc: a...@shanecurcuru.org
Subject: [ooo-user] was RE: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
Hey, over here (waving arm in the air)!
Yes, I will moderate ooo-users.
Do you need a minimum of three?
It would also be good to have
Hi Dennis,
On Wednesday, 2011-08-31 13:56:13 -0700, Dennis E. Hamilton wrote:
When's the last time you heard of malicious code in a Microsoft Office
file? No recent version will run macro code without warning and
default disabling on load.
True, nowadays sending such may be pointless.
I
Hi Dennis,
On Wednesday, 2011-08-31 13:56:13 -0700, Dennis E. Hamilton wrote:
Not being able to send attachments is apparently a constant for user
lists. I'm not sure they work here on ooo-dev either.
At least plain text attachments get through, of various MIME types.
Eike
--
@incubator.apache.org
Subject: Re: [ooo-user] was RE: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
Hi Dennis,
On Wednesday, 2011-08-31 13:56:13 -0700, Dennis E. Hamilton wrote:
When's the last time you heard of malicious code in a Microsoft Office
file? No recent version will run
...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
Hey, over here (waving arm in the air)!
Yes, I will moderate ooo-users.
Do you need a minimum of three?
It would also be good to have one additional so we can handle the occasional
CJK and Eastern European message that comes in, maybe others
On Thu, Sep 1, 2011 at 08:35, Dennis E. Hamilton hims...@orcmid.com wrote:
Hmm, so the problem in the case of the list is that it is a broadcast medium,
and someone can be expected to not practice safe unzipping. Got it.
OK, no attachments.
There is also the issue that even if the
: [Discussion]
d...@openoffice.org]
On Thu, 2011-09-01 at 08:05 +1000, Gavin McDonald wrote:
Sometime before this thread has deviated into too many different directions
it may
be an idea if someone created an infra issue asking for the list to be
created.
*chuckling*what an idea.
haven't had
On Wed, 2011-08-31 at 18:41 -0400, Rob Weir wrote:
On Aug 31, 2011, at 6:25 PM, drew d...@baseanswers.com wrote:
On Thu, 2011-09-01 at 08:05 +1000, Gavin McDonald wrote:
Sometime before this thread has deviated into too many different
directions it may
be an idea if someone created an
On 8/31/2011 19:01, Eike Rathke wrote:
Hi Dennis,
On Wednesday, 2011-08-31 14:17:38 -0700, Dennis E. Hamilton wrote:
[... reordering quotes and adding a quote level for better readability,
stripping rest ...]
From: TJ Frazier
Funny you should mention that. That very problem occurred on
On Wed, Aug 31, 2011 at 6:43 PM, Jean Weber jeanwe...@gmail.com wrote:
On Thu, Sep 1, 2011 at 08:35, Dennis E. Hamilton hims...@orcmid.com wrote:
Hmm, so the problem in the case of the list is that it is a broadcast
medium, and someone can be expected to not practice safe unzipping. Got it.
Message-
From: Eike Rathke [mailto:o...@erack.de]
Sent: Wednesday, August 31, 2011 16:01
To: ooo-dev@incubator.apache.org
Subject: Re: [ooo-user] was RE: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
Hi Dennis,
On Wednesday, 2011-08-31 14:17:38 -0700, Dennis E. Hamilton
@incubator.apache.org
Subject: Re: [ooo-user] was RE: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
On Wed, Aug 31, 2011 at 7:19 PM, drew d...@baseanswers.com wrote:
On Wed, 2011-08-31 at 18:41 -0400, Rob Weir wrote:
On Aug 31, 2011, at 6:25 PM, drew d...@baseanswers.com
On 8/24/2011 1:28 AM, Terry Ellison wrote:
I've just been catching up and reading this thread. Most of the main
points have been made and discussed. But I think that there is one point
that hasn't: so let me summarise so far:
* DLs and Forums each have their sweet-spot advantages and
. (At least to help us tell the difference between spam
and user inquiries.)
- Dennis
-Original Message-
From: Shane Curcuru [mailto:a...@shanecurcuru.org]
Sent: Tuesday, August 30, 2011 08:11
To: ooo-dev@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion] d
, August 30, 2011 08:11
To: ooo-dev@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion] d...@openoffice.org]
[ ... ]
Personally, if there were some committers who would volunteer to
moderate, I'd just create an ooo-user@ mailing list now. Almost all
projects already
Hi Dennis and all,
I will take care of CJK users and questions.
:)
Thanks,
khirano
On Wed, Aug 31, 2011 at 6:34 AM, Dennis E. Hamilton orc...@apache.org wrote:
Hey, over here (waving arm in the air)!
Yes, I will moderate ooo-users.
Do you need a minimum of three?
It would also be good to
27, 2011 00:39
To: ooo-dev@incubator.apache.org; dennis.hamil...@acm.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion] d...@openoffice.org]
I'll not quote anyone here because this is a general consideration... ;)
On the discussion about which is the best way to help users, several
times
Hi all,
We don't have brand new OOo builds, AOOo, yet.
:) We don't have any AOOo users yet.
After the release of AOOo we will get traditional users and new users
from many parts of the world.
Do we know how many AOOo users we get, what kind of users they are,
what they think and how they act?
No
@incubator.apache.org
Subject: RE: us...@openoffice.org [Was: Re: [Discussion] d...@openoffice.org]
Drew,
I didn't realize the imbalance between using the tag and mentioning without the
tag was that lop-sided.
By the way, there is also
http://superuser.com/search?q=openoffice.org.
Things that can be done
, August 24, 2011 13:15
To: ooo-dev@incubator.apache.org
Subject: RE: us...@openoffice.org [Was: Re: [Discussion] d...@openoffice.org]
Drew,
I didn't realize the imbalance between using the tag and mentioning without
the tag was that lop-sided.
By the way, there is also
http
[mailto:rabas...@gmail.com] On Behalf Of Rob Weir
Sent: Thursday, August 25, 2011 11:27
To: ooo-dev@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion] d...@openoffice.org]
On Thu, Aug 25, 2011 at 2:19 PM, Dennis E. Hamilton
dennis.hamil...@acm.org wrote:
This should
Am 23.08.2011 23:40, schrieb Jean Weber:
Idle curiosity: I wonder how many people who offer support do it in
both places: mailing list and forum, or more or exclusively in one or
the other.
Personal observation (not intended as a generalization): my
preferences vary with whether I'm a
Hi Mathias and all,
On Wed, Aug 24, 2011 at 4:05 PM, Mathias Bauer mathias_ba...@gmx.net wrote:
Besides that: IMHO we should discuss Rob's proposal to think about
next-gen support media (I really like the stack overflow web site and
similar sites). Rating and credit systems are a wonderful way
Am 08/24/2011 02:10 AM, schrieb Gavin McDonald:
-Original Message-
From: Marcus (OOo) [mailto:marcus.m...@wtnet.de]
Sent: Wednesday, 24 August 2011 12:05 AM
To: ooo-dev@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
Am 08/23/2011 03
On Wed, 2011-08-24 at 18:00 +0900, Kazunari Hirano wrote:
Hi Mathias and all,
On Wed, Aug 24, 2011 at 4:05 PM, Mathias Bauer mathias_ba...@gmx.net wrote:
Besides that: IMHO we should discuss Rob's proposal to think about
next-gen support media (I really like the stack overflow web site and
: us...@openoffice.org [Was: Re: [Discussion] d...@openoffice.org]
On Wed, 2011-08-24 at 18:00 +0900, Kazunari Hirano wrote:
Hi Mathias and all,
On Wed, Aug 24, 2011 at 4:05 PM, Mathias Bauer mathias_ba...@gmx.net wrote:
Besides that: IMHO we should discuss Rob's proposal to think about
Hi Rob,
On Tuesday, 2011-08-23 09:39:02 -0400, Rob Weir wrote:
What if we just had support forums, but no users list? Would we miss
anything? Would users? Note that phpBB forums allow a person to
subscribe to a forum or a topic, so those who want to receive emails
can. But they would
On Wed, 2011-08-24 at 08:01 -0700, Dennis E. Hamilton wrote:
It looks to me as if we need to be following the openoffice.org tag on
StackOverflow. They have over 1200 items, and there is an openoffice.org
tag/category although it is not always used.
Hi Dennis,
Sadly, not so - the link I
[Was: Re: [Discussion] d...@openoffice.org]
On Wed, 2011-08-24 at 08:01 -0700, Dennis E. Hamilton wrote:
It looks to me as if we need to be following the openoffice.org tag on
StackOverflow. They have over 1200 items, and there is an openoffice.org
tag/category although it is not always used.
Hi
Hi Drew and all,
Thanks.
On Wed, Aug 24, 2011 at 6:25 PM, drew d...@baseanswers.com wrote:
http://stackoverflow.com/search?q=openoffice
http://ask.debian.net/
http://libreoffice.shapado.com/
I see. These sites are the next-gens! Looks great.
Is it easy to localize them?
Thanks,
khirano
On 23.08.2011 02:18, Rob Weir wrote:
On Mon, Aug 22, 2011 at 7:46 PM, Dave Fisher dave2w...@comcast.net
wrote:
The changes are good at showing where we are as developers.
The unfortunate point is that us...@openoffice.org is still a
functional list with several posts in a day and the
Wasn't there consensus to wait for new mailing lists until there is
really a need to split up the things?
When we would follow this way, then we have to wait until the messages
on ooo-dev@ from normal users grow up too much.
Otherwise we would create a mailing list for (currently) nobody.
IMO, any ordinary user who stumbled upon this list (ooo-dev) would be
frightened away immediately. This list is totally unsuitable for user support.
--Jean
On 23/08/2011, at 19:02, Marcus (OOo) marcus.m...@wtnet.de wrote:
Wasn't there consensus to wait for new mailing lists until there is
Am 08/23/2011 02:18 AM, schrieb Rob Weir:
On Mon, Aug 22, 2011 at 7:46 PM, Dave Fisherdave2w...@comcast.net wrote:
The changes are good at showing where we are as developers.
The unfortunate point is that us...@openoffice.org is still a functional list
with several posts in a day and the
When users see what looks like an email address in the context of support,
they typically think it is a help desk, not a mailing list (and they may not
even know what a mailing list is). A forum is not going to be mistaken for a
help desk email address. So I think Terry and others are correct
I can imagine what you think of. However, this was our consensus; or at
least the last standpoint in the discussion weeks ago.
I'm fine when we now decide different and create a new mailing list just
for users.
Marcus
Am 08/23/2011 11:08 AM, schrieb Jean Weber:
IMO, any ordinary user who
+1
Am 08/23/2011 11:32 AM, schrieb Jean Weber:
When users see what looks like an email address in the context of support, they
typically think it is a help desk, not a mailing list (and they may not even know what a mailing
list is). A forum is not going to be mistaken for a help desk email
On Tue, Aug 23, 2011 at 5:32 AM, Jean Weber jeanwe...@gmail.com wrote:
When users see what looks like an email address in the context of support,
they typically think it is a help desk, not a mailing list (and they may not
even know what a mailing list is). A forum is not going to be mistaken
On Tue, 2011-08-23 at 07:57 -0400, Rob Weir wrote:
On Tue, Aug 23, 2011 at 5:32 AM, Jean Weber jeanwe...@gmail.com wrote:
When users see what looks like an email address in the context of
support, they typically think it is a help desk, not a mailing list (and
they may not even know what
Hi Marcus,
On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
And very often they write to the list but aren't subscribed. So they
don't get the answer unless someone is CC'ing them.
That actually is a failure of how the list is setup when it has Reply-To
pointing to the mailing list
On Tue, Aug 23, 2011 at 9:29 AM, Eike Rathke o...@erack.de wrote:
Hi Marcus,
On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
And very often they write to the list but aren't subscribed. So they
don't get the answer unless someone is CC'ing them.
That actually is a failure of how
Am 08/23/2011 03:29 PM, schrieb Eike Rathke:
Hi Marcus,
On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
And very often they write to the list but aren't subscribed. So they
don't get the answer unless someone is CC'ing them.
That actually is a failure of how the list is setup
On Tue, 23 Aug 2011 15:29:50 +0200
Eike Rathke o...@erack.de wrote:
snip
Mailing lists are much more accepted by those who actually help because
handling is much easier than any web forum. You can setup your own
scoring, flags, delete unimportant stuff in your personal archive and so
on. To
Just a couple centavos...
Some companies' firewalls block social sites. Aside from obvious
targets like Facebook and Myspace, automatic categorizers like
IronPort will flag sites that say anything about blogs, forums,
community, etc. At one office, Springsource.org was blocked for me
for the
Hi Marcus and all,
On Tue, Aug 23, 2011 at 11:05 PM, Marcus (OOo) marcus.m...@wtnet.de wrote:
At the end it seems the best solution is still to go 2 ways: ML and forum.
+1
The forum will support 10 languages such as EN(English), ES(Spanish),
FR(French), HU(Hungarian), IT(Italian), JA(Japanese),
On Tue, Aug 23, 2011 at 10:05 AM, Marcus (OOo) marcus.m...@wtnet.de wrote:
snip
At the end it seems the best solution is still to go 2 ways: ML and forum.
Best in what way? If half of us want pizza for dinner, and the other
half want sushi, is the best solution to have sushi pizza?
I think
On Tue, 2011-08-23 at 09:39 -0400, Rob Weir wrote:
On Tue, Aug 23, 2011 at 9:29 AM, Eike Rathke o...@erack.de wrote:
Hi Marcus,
On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
And very often they write to the list but aren't subscribed. So they
don't get the answer unless
Am 08/23/2011 05:46 PM, schrieb Rob Weir:
On Tue, Aug 23, 2011 at 10:05 AM, Marcus (OOo)marcus.m...@wtnet.de wrote:
snip
At the end it seems the best solution is still to go 2 ways: ML and forum.
Best in what way? If half of us want pizza for dinner, and the other
half want sushi, is the
Rob Weir wrote:
On Tue, Aug 23, 2011 at 10:05 AM, Marcus (OOo)marcus.m...@wtnet.de wrote:
snip
At the end it seems the best solution is still to go 2 ways: ML and forum.
Best in what way? If half of us want pizza for dinner, and the other
half want sushi, is the best solution to have
@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion] d...@openoffice.org]
On Tue, 23 Aug 2011 15:29:50 +0200
Eike Rathke o...@erack.de wrote:
snip
Mailing lists are much more accepted by those who actually help because
handling is much easier than any web forum. You can
Subject: Re: us...@openoffice.org [Was: Re: [Discussion] d...@openoffice.org]
Am 08/23/2011 03:29 PM, schrieb Eike Rathke:
Hi Marcus,
On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
And very often they write to the list but aren't subscribed. So they
don't get the answer unless someone
2011/8/23 Andy Brown a...@the-martin-byrd.net:
This road is getting old. We have already discussed this, back in June. I
saw the same old discussion on the LibO list last year.
Yes, and it was a sad show... People can get very vocal about this
holy war between forums and ML. For my part I do
@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion] d...@openoffice.org]
Am 08/23/2011 03:29 PM, schrieb Eike Rathke:
Hi Marcus,
On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
And very often they write to the list but aren't subscribed. So they
don't get the answer unless
...@wtnet.de]
Sent: Tuesday, August 23, 2011 07:05
To: ooo-dev@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
Am 08/23/2011 03:29 PM, schrieb Eike Rathke:
Hi Marcus,
On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
And very often
Hi Rob,
On Wed, Aug 24, 2011 at 5:49 AM, Rob Weir robw...@apache.org wrote:
ooo-users-en.i.a.o
ooo-users-es.i.a.o
ooo-users-hu.i.a.o
ooo-users-it.i.a.o
ooo-users-ja.i.a.o
ooo-users-nl.i.a.o
ooo-users-pl.i.a.o
ooo-users-vi.i.a.o
ooo-users-zh.i.a.o
Looks great!
We create them on request.
: [Discussion]
d...@openoffice.org]
Am 08/23/2011 03:29 PM, schrieb Eike Rathke:
Hi Marcus,
On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
And very often they write to the list but aren't subscribed. So they
don't get the answer unless someone is CC'ing them.
That actually
(OOo) [mailto:marcus.m...@wtnet.de]
Sent: Tuesday, August 23, 2011 07:05
To: ooo-dev@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
Am 08/23/2011 03:29 PM, schrieb Eike Rathke:
Hi Marcus,
On Tuesday, 2011-08-23 11:11:35 +0200, Marcus
and the
forum. They are not redundant. Some people will use both.
- Dennis
-Original Message-
From: Marcus (OOo) [mailto:marcus.m...@wtnet.de]
Sent: Tuesday, August 23, 2011 07:05
To: ooo-dev@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion]
d
@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
Am 08/23/2011 03:29 PM, schrieb Eike Rathke:
Hi Marcus,
On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
And very often they write to the list but aren't subscribed. So they
don't
Idle curiosity: I wonder how many people who offer support do it in both
places: mailing list and forum, or more or exclusively in one or the other.
Personal observation (not intended as a generalization): my preferences vary
with whether I'm a consumer or a provider of support services. As a
Yes, it seems a bit difficult to decide what is the best for all or at
least the majority of our users.
Maybe someone has some more agruements about MLs vs. forums.
Marcus
Am 08/23/2011 11:40 PM, schrieb Jean Weber:
Idle curiosity: I wonder how many people who offer support do it in both
Jean Weber wrote:
Idle curiosity: I wonder how many people who offer support do it in both
places: mailing list and forum, or more or exclusively in one or the other.
Personal observation (not intended as a generalization): my preferences vary
with whether I'm a consumer or a provider of
...@wtnet.de]
Sent: Tuesday, August 23, 2011 07:05
To: ooo-dev@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
Am 08/23/2011 03:29 PM, schrieb Eike Rathke:
Hi Marcus,
On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
And very often
2011/8/23 Jean Weber jeanwe...@gmail.com:
Idle curiosity: I wonder how many people who offer support do it in both
places: mailing list and forum, or more or exclusively in one or the other.
Personal observation (not intended as a generalization): my preferences vary
with whether I'm a
On Tue, Aug 23, 2011 at 5:40 PM, Jean Weber jeanwe...@gmail.com wrote:
Idle curiosity: I wonder how many people who offer support do it in both
places: mailing list and forum, or more or exclusively in one or the other.
Personal observation (not intended as a generalization): my preferences
On Wed, 2011-08-24 at 07:40 +1000, Jean Weber wrote:
Idle curiosity: I wonder how many people who offer support do it in both
places:
My observation.
It's minimal. Most responders are in one of the other, but not both.
//drew
On Tue, 2011-08-23 at 16:49 -0400, Rob Weir wrote:
On Tue, Aug 23, 2011 at 4:04 PM, Marcus (OOo) marcus.m...@wtnet.de wrote:
I can understand Rob's arguement that we have to split ourself to give
support for mailing list(s) and forum in parallel. However, I believe that
it would be an
On Tue, 2011-08-23 at 18:08 -0400, Rob Weir wrote:
On Tue, Aug 23, 2011 at 5:40 PM, Jean Weber jeanwe...@gmail.com wrote:
Idle curiosity: I wonder how many people who offer support do it in both
places: mailing list and forum, or more or exclusively in one or the other.
Personal
To: ooo-dev@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion] d...@openoffice.org]
Jean Weber wrote:
Idle curiosity: I wonder how many people who offer support do it in both
places: mailing list and forum, or more or exclusively in one or the other.
Personal
-Original Message-
From: Marcus (OOo) [mailto:marcus.m...@wtnet.de]
Sent: Wednesday, 24 August 2011 12:05 AM
To: ooo-dev@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion]
d...@openoffice.org]
Am 08/23/2011 03:29 PM, schrieb Eike Rathke:
Hi Marcus
Well ..
An important difference, I think, is that the forum will serve for all
openoffice variants (including LibreOffice). The mailinlist can only
attend issues related to Apache OpenOffice since its the codebase we
maintain and support.
Pedro.
On Wed, 24 Aug 2011 00:00:01 +0200, Marcus
Gavin McDonald wrote:
From: Marcus (OOo) [mailto:marcus.m...@wtnet.de]
Maybe, but they are still not subscribed. So the moderator has to let the
posts through; again and again until the user is subscribed.
ew,, no that does not have to happen at all.
the moderator can do a reply-all ,
-Original Message-
From: Pedro Giffuni [mailto:giffu...@tutopia.com]
Sent: Tuesday, August 23, 2011 18:12
To: ooo-dev@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion] d...@openoffice.org]
Well ..
An important difference, I think, is that the forum
@incubator.apache.org
Subject: Re: us...@openoffice.org [Was: Re: [Discussion] d...@openoffice.org]
Well ..
An important difference, I think, is that the forum will serve for all
openoffice variants (including LibreOffice). The mailinlist can only
attend issues related to Apache OpenOffice
I've just been catching up and reading this thread. Most of the main
points have been made and discussed. But I think that there is one point
that hasn't: so let me summarise so far:
* DLs and Forums each have their sweet-spot advantages and
disadvantages.
* In general individuals
On 08/21/2011 03:28 PM, Marcus (OOo) wrote:
I've updated the text on http://www.openoffice.org/mail_list.html;
(with borrowed text from Mathias).
Marcus
That should help a bit I think! :)
Am 08/19/2011 07:57 PM, schrieb Marcus (OOo):
Am 08/19/2011 07:29 PM, schrieb Rob Weir:
On Fri,
@all:
If there is somewhere else a place that should be updated (and I've
write access) please let me know.
Marcus
Am 08/22/2011 11:10 PM, schrieb Kay Schenk:
On 08/21/2011 03:28 PM, Marcus (OOo) wrote:
I've updated the text on http://www.openoffice.org/mail_list.html;
(with borrowed
Marcus (OOo) wrote:
@all:
If there is somewhere else a place that should be updated (and I've
write access) please let me know.
Marcus
If you have access, maybe on the mailing list page on the OOo site [1]
or [2]. If not then post a message to the list that your on.
[1]
Am 08/22/2011 11:45 PM, schrieb Andy Brown:
Marcus (OOo) wrote:
@all:
If there is somewhere else a place that should be updated (and I've
write access) please let me know.
Marcus
If you have access, maybe on the mailing list page on the OOo site [1]
or [2]. If not then post a message to the
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