Re: Mail Problem

[Diana & Graham Stevens]

I am still struggling with this. I hoped someone would tell me if I should 
delete Graham's account and reinstate (and how to do it) or else suggest how I 
might get his SMTP server back online.

If I delete the account in Internet Accounts it warns it will remove its data 
from Mail, does this include all his downloaded emails?

If I delete the account in Mail I am afraid it will not allow me to set up a 
new account, that I may still get the sort of message I get when I try to edit 
the SMTP settings "A SMTP account already exists. Only a single SMTP account is 
allowed to be saved."

I've looked at the advice given on Apple's official Mail site but they don't 
tell you what to do if you can't save the settings. Their Mail Settings Lookup 
gives me the wrong information for the account, it thinks it is IMAP and has 
different ports. Maybe this is the 'Ghost' account except that Mail Settings 
Lookup gets the ports settings for my accounts wrong too, maybe it doesn't work 
in Sierra.

Connection Doctor reports that his SMTP server is offline but the "Network 
Diagnostics" is greyed out and nothing I select activates it.

I tried deleting the Preferences but it didn't delete the Server settings.

Diana
Sent from my iPad

> On 29 Oct 2017, at 6:40 am, Diana & Graham Stevens  
> wrote:
> 
> Postscript to my previous message:
> 
> I have got rid of the extra Internet Account. There was only one shared note, 
> I unshared it, deleted the account, re-shared and the extra account did not 
> reappear. It was redundant anyway as it is part of the iCloud Account.
> 
> It made no difference, Graham’s SMTP server is still offline. Should I delete 
> his account and reinstate?
> 
> Diana
> 
> Hi Ronni
> 
> I had tried to edit the SMTP Server list but did not try adding a server. 
> 
> I added the server as you described below. But when I select it from the list 
> it puts my email address in the username.
> 
> The drop-down list has:
> iCloud (Offline)
> iinet.net.au
> mail.iinet.net.au (Offline)
> SMTP [default name added server]
> 
> Choosing any option from the list results in my email address being in the 
> username. Choosing the 3rd option initially puts Graham's address in, then it 
> changes to mine. I tried to get the server back online, tried taking all 
> accounts offline, restart, safe mode, zapped PRAM (totally weird with no 
> chime) nothing fixed it.
> 
> The outgoing port is 587, I assume that Daniel chose this when he set up the 
> computer. 
> 
> I just looked in the Internet Account Preferences and there is one for each 
> of our accounts plus a second iinet.net.au labeled 'Notes' where the others 
> have 'Mail'. When I select it I get the error message "Can't connect to 
> account ... enter password ...". 
> 
> Should I delete it?
> 
> Thanks for your help, Diana 
> 
> Sent from my iPad
> 
>> On 28 Oct 2017, at 12:02 pm, Ronni Brown  wrote:
>> 
>> Hello Diana,
>> 
>> Check Graham’s iiNet Account settings are correct.
>> 
>> You can 'Edit the SMTP Server List’.
>> Incoming (POP/IMAP email Server  - Outgoing (SMTP) email server
>>mail.iinet.net.au 
>> mail.iinet.net.au
>> 
>> 
>> 1. Open Mail > Preferences > Accounts
>> 
>> 2. Click “iiNet POP" & Under 'Accounts'
>> 
>> 3. Go to Server Settings/ Outgoing Mail Server (SMTP): mail.iinet.net.au
>> 
>> click on the Arrow & Scroll to 'Edit SMTP Server List'
>> 
>> 4. Click the +
>> 
>> 5. Double click (where it says to) & type in mail.iinet.net.au
>> 
>> 6. Click  mail.iinet.net.au so it shows in Outgoing Mail Server (SMTP)
>> 
>> 7. See if you can send an email 
>> 
>> 
>> SSL Encrypted ports (recommended for Hosted Exchange through the iiNet Group)
>>  • Ensure that your email settings are correct for your iiNet Group 
>> email, 
>>  • particularly: Outgoing (SMTP) port: 465
>> SSL: Enabled
>> Authentication/password: Yes - use your email address as the username, and 
>> your email password
>>  
>>  •   If you find the above settings aren’t working for you, try the 
>> following settings for your outgoing mail server:
>>  
>> Outgoing port: 587
>>  • Authentication/password: Yes - use your email address as the 
>> username, and your email password
>> 
>> 
>> Regards,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13
>> 
>> 
>>> On 27 Oct 2017, at 9:36 am, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Good morning all
>>> 
>>> Graham can't send emails from his POP account (no problem with incoming 
>>> mail). At first this fault was intermittent but for the last 2 days every 
>>> time he tried he got the same message "Can't connect to server ... enter 
>>> password" then "unable to verify ...".
>>> 
>>> In preferences the SMTP password wasn't filled in with "optional" showing. 

Re: Mail Problem

[Diana & Graham Stevens]

Postscript to my previous message:

I have got rid of the extra Internet Account. There was only one shared note, I 
unshared it, deleted the account, re-shared and the extra account did not 
reappear. It was redundant anyway as it is part of the iCloud Account.

It made no difference, Graham’s SMTP server is still offline. Should I delete 
his account and reinstate?

Diana

Hi Ronni

I had tried to edit the SMTP Server list but did not try adding a server. 

I added the server as you described below. But when I select it from the list 
it puts my email address in the username.

The drop-down list has:
iCloud (Offline)
iinet.net.au 
mail.iinet.net.au  (Offline)
SMTP [default name added server]

Choosing any option from the list results in my email address being in the 
username. Choosing the 3rd option initially puts Graham's address in, then it 
changes to mine. I tried to get the server back online, tried taking all 
accounts offline, restart, safe mode, zapped PRAM (totally weird with no chime) 
nothing fixed it.

The outgoing port is 587, I assume that Daniel chose this when he set up the 
computer. 

I just looked in the Internet Account Preferences and there is one for each of 
our accounts plus a second iinet.net.au  labeled 'Notes' 
where the others have 'Mail'. When I select it I get the error message "Can't 
connect to account ... enter password ...". 

Should I delete it?

Thanks for your help, Diana 

Sent from my iPad

On 28 Oct 2017, at 12:02 pm, Ronni Brown > 
wrote:

> Hello Diana,
> 
> Check Graham’s iiNet Account settings are correct.
> 
> You can 'Edit the SMTP Server List’.
> Incoming (POP/IMAP email Server  - Outgoing (SMTP) email server
>mail.iinet.net.au   
> mail.iinet.net.au 
> 
> 
> 1. Open Mail > Preferences > Accounts
> 
> 2. Click “iiNet POP" & Under 'Accounts'
> 
> 3. Go to Server Settings/ Outgoing Mail Server (SMTP): mail.iinet.net.au 
> 
> click on the Arrow & Scroll to 'Edit SMTP Server List'
> 
> 4. Click the +
> 
> 5. Double click (where it says to) & type in mail.iinet.net.au 
> 
> 6. Click  mail.iinet.net.au  so it shows in 
> Outgoing Mail Server (SMTP)
> 
> 7. See if you can send an email 
> 
> 
> SSL Encrypted ports (recommended for Hosted Exchange through the iiNet Group)
>   • Ensure that your email settings are correct for your iiNet Group 
> email, 
>   • particularly: Outgoing (SMTP) port: 465
> SSL: Enabled
> Authentication/password: Yes - use your email address as the username, and 
> your email password
>  
>   •   If you find the above settings aren’t working for you, try the 
> following settings for your outgoing mail server:
>   
> Outgoing port: 587
>   • Authentication/password: Yes - use your email address as the 
> username, and your email password
> 
> 
> Regards,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13
> 
> 
>> On 27 Oct 2017, at 9:36 am, Diana & Graham Stevens > > wrote:
>> 
>> Good morning all
>> 
>> Graham can't send emails from his POP account (no problem with incoming 
>> mail). At first this fault was intermittent but for the last 2 days every 
>> time he tried he got the same message "Can't connect to server ... enter 
>> password" then "unable to verify ...".
>> 
>> In preferences the SMTP password wasn't filled in with "optional" showing. 
>> If I filled in the password I couldn't save it because only one SMTP server 
>> is allowed.
>> 
>> Because Graham needed to send an important email, I set up one of my email 
>> addresses with his name and he sent it last night.
>> 
>> This morning I sent a test message from his account and it went. When I 
>> looked at the preferences for his account my email address is in the SMTP 
>> box and the password is now filled in. Gremlins?
>> 
>> I tried to change the SMTP to his account but got the same "only one 
>> allowed" How can I fix this please.
>> 
>> iMac (Retina 4K, 21.5-inch, 2017) 3.4 GHz Intel Core i5 OS 10.12.6
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Re: Mail Problem

[Diana & Graham Stevens]

Hi Ronni

I had tried to edit the SMTP Server list but did not try adding a server. 

I added the server as you described below. But when I select it from the list 
it puts my email address in the username.

The drop-down list has:
iCloud (Offline)
iinet.net.au
mail.iinet.net.au (Offline)
SMTP [default name added server]

Choosing any option from the list results in my email address being in the 
username. Choosing the 3rd option initially puts Graham's address in, then it 
changes to mine. I tried to get the server back online, tried taking all 
accounts offline, restart, safe mode, zapped PRAM (totally weird with no chime) 
nothing fixed it.

The outgoing port is 587, I assume that Daniel chose this when he set up the 
computer. 

I just looked in the Internet Account Preferences and there is one for each of 
our accounts plus a second iinet.net.au labeled 'Notes' where the others have 
'Mail'. When I select it I get the error message "Can't connect to account ... 
enter password ...". 

Should I delete it?

Thanks for your help, Diana 

Sent from my iPad

> On 28 Oct 2017, at 12:02 pm, Ronni Brown  wrote:
> 
> Hello Diana,
> 
> Check Graham’s iiNet Account settings are correct.
> 
> You can 'Edit the SMTP Server List’.
> Incoming (POP/IMAP email Server  - Outgoing (SMTP) email server
>mail.iinet.net.au  mail.iinet.net.au
> 
> 
> 1. Open Mail > Preferences > Accounts
> 
> 2. Click “iiNet POP" & Under 'Accounts'
> 
> 3. Go to Server Settings/ Outgoing Mail Server (SMTP): mail.iinet.net.au
> 
> click on the Arrow & Scroll to 'Edit SMTP Server List'
> 
> 4. Click the +
> 
> 5. Double click (where it says to) & type in mail.iinet.net.au
> 
> 6. Click  mail.iinet.net.au so it shows in Outgoing Mail Server (SMTP)
> 
> 7. See if you can send an email 
> 
> 
> SSL Encrypted ports (recommended for Hosted Exchange through the iiNet Group)
>   • Ensure that your email settings are correct for your iiNet Group 
> email, 
>   • particularly: Outgoing (SMTP) port: 465
> SSL: Enabled
> Authentication/password: Yes - use your email address as the username, and 
> your email password
>  
>   •   If you find the above settings aren’t working for you, try the 
> following settings for your outgoing mail server:
>   
> Outgoing port: 587
>   • Authentication/password: Yes - use your email address as the 
> username, and your email password
> 
> 
> Regards,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13
> 
> 
>> On 27 Oct 2017, at 9:36 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Good morning all
>> 
>> Graham can't send emails from his POP account (no problem with incoming 
>> mail). At first this fault was intermittent but for the last 2 days every 
>> time he tried he got the same message "Can't connect to server ... enter 
>> password" then "unable to verify ...".
>> 
>> In preferences the SMTP password wasn't filled in with "optional" showing. 
>> If I filled in the password I couldn't save it because only one SMTP server 
>> is allowed.
>> 
>> Because Graham needed to send an important email, I set up one of my email 
>> addresses with his name and he sent it last night.
>> 
>> This morning I sent a test message from his account and it went. When I 
>> looked at the preferences for his account my email address is in the SMTP 
>> box and the password is now filled in. Gremlins?
>> 
>> I tried to change the SMTP to his account but got the same "only one 
>> allowed" How can I fix this please.
>> 
>> iMac (Retina 4K, 21.5-inch, 2017) 3.4 GHz Intel Core i5 OS 10.12.6
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Re: Mail Problem

[John Thompson]

I have encountered the same problem with my Macbook Pro 2012 whilst away on 
holidays.

Very interested in the responses that may come in.

Regards

John Thompson


> On 27 Oct 2017, at 9:36 AM, Diana & Graham Stevens  
> wrote:
> 
> Good morning all
> 
> Graham can't send emails from his POP account (no problem with incoming 
> mail). At first this fault was intermittent but for the last 2 days every 
> time he tried he got the same message "Can't connect to server ... enter 
> password" then "unable to verify ...".
> 
> In preferences the SMTP password wasn't filled in with "optional" showing. If 
> I filled in the password I couldn't save it because only one SMTP server is 
> allowed.
> 
> Because Graham needed to send an important email, I set up one of my email 
> addresses with his name and he sent it last night.
> 
> This morning I sent a test message from his account and it went. When I 
> looked at the preferences for his account my email address is in the SMTP box 
> and the password is now filled in. Gremlins?
> 
> I tried to change the SMTP to his account but got the same "only one allowed" 
> How can I fix this please.
> 
> iMac (Retina 4K, 21.5-inch, 2017) 3.4 GHz Intel Core i5 OS 10.12.6
> 
> Diana 
> 
> Sent from my iPad
> 
> 
> Sent from my iPad
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

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Re: Mail problem

[John Thompson]

Thanks again Ronni.  After about 3 hours of downloading and re- installing 
Sierra, all now appears to be working fine.

Regards

John
> On 9 Feb 2017, at 10:17 AM, John Thompson  wrote:
> 
> Thanks Ronni.  I thought I may have to go down that track so will attend to 
> it later today, or tomorrow.  Nothing much else to do with this current 
> weather - Golf is out.
> 
> Regards
> 
> John
> 
>> On 9 Feb 2017, at 9:09 AM, Ronni Brown > > wrote:
>> 
>> Hi John,
>> 
>> Would there be any chance you have a corrupted email message that could be 
>> stopping Mail App from loading?
>> But, if you have the exact same email messages on both your computers - the 
>> Mac mini & MacBook Pro and you are NOT experiencing any problem with Mail on 
>> the MacBook Pro, I would not think so.
>> 
>> The only way you can reinstall Mail.app is to Reinstall macOS.
>> 
>> You can do this without affecting your files and settings.
>> But as always I recommend having a current bootable backup and/or Time 
>> Machine backup!
>> 
>> For this to work in macOS Recovery, you must be connected to the Internet. 
>> 
>> 1. Boot into macOS Recovery Partition 
>> 
>> Hold down Command-R at startup until the Apple logo appears to see emergency 
>> mode.
>> macOS Recovery gives you four choices:
>> 
>> 2. Select “Reinstall macOS”
>> 
>> Click the Wi-Fi icon at the top right of the screen and choose a network. 
>> Enter the network’s password, if necessary.
>> Select Reinstall macOS, and then click the Continue button. 
>> 
>> The Sierra installer data—roughly 5 GB downloads over the Internet from 
>> Apple’s servers; once the download is finished, installation proceeds.
>> 
>> Be prepared for the download to take anywhere from 20 minutes to several 
>> hours, depending on your connection; installation will then take another 15 
>> to 30 minutes.
>> —
>> During installation your Mac will restart a few times, sometimes you won’t 
>> hear a start up chime the screen will just be black.
>> Let the installation process complete - don’t interrupt it!
>> --
>> After your computer boots back into mac OS Sierra 
>> Perform Post-installation Tasks:
>> A) Respond to Immediate Questions
>> Among the most common questions are requests for your user account password 
>> or Apple ID password. For example, certain apps may once again need an 
>> administrator’s authorization to make changes to your data, and various apps 
>> that use your Apple ID (including iTunes and iBooks) may need you to sign in 
>> again.
>> 
>> Check System Preferences > iCloud to make sure you’re signed in to iCloud 
>> (and with the correct Apple ID). Do the same in iTunes (Account > View My 
>> Account) and the App Store (Store > View My Account).
>> NOTE:  Make sure “iCloud Drive” in NOT activated! (unless you wish to use 
>> it; you can set it up at a later date if needed).
>> 
>> Let us know how you get on please.
>> 
>> Regards,
>> Ronni
>> 
>> 
>>> On 9 Feb 2017, at 7:32 am, John Thompson >> > wrote:
>>> 
>>> Thanks for that Ronni,
>>> In answer to you questions;
>>> A)  Updating 10.12 to 10.12.3,
>>> 
>>> B)  No
>>> 
>>> C)  Yes, several times.
>>> 
>>> Have tried the Safe Boot a couple of times without success.
>>> 
>>> Do not know where I can access a fresh new version of Mail so currently, am 
>>> at a loss.
>>> 
>>> Regards
>>> 
>>> John
>>> 
>>> 
 On 8 Feb 2017, at 2:00 PM, Ronni Brown > wrote:
 
 
> On 8 Feb 2017, at 7:22 am, John Thompson  > wrote:
> 
> Since upgrading the Os on my 13” Macbook Pro (2012) Mail will not open.  
> It quits within a couple of secondsor less each time I try toopen it.  Is 
> there any way I can re-install Mail for this computer?  Do not have any 
> problemson the older MacMini running OS 10.11.6 and Mail 9.3.
> 
> Thanks in anticipation
> 
> John Thompson
 
 Hi John,
 
 A couple of questions first:
 A] Is this since upgrading from OS X 10.11.6 to macOS Sierra 10.12? or 
 updating macOS Sierra10.12 to 10.12.3?
 B] Do you receive any error message as to why Mail quit?
 C] Have you tried Restarting your MacBook Pro after Mail Quits, then 
 launch Mail right after you restart?
 
 I would first suggest you “Try A Safe Boot”
 
 To perform a safe boot, follow these steps:
 1. Start or Restart your Mac.
 2. Hold the Shift key immediately when you hear the startup chime, press 
 the Shift key and hold it down until the gray Apple logo appears on the 
 screen.
 3. Release the key when you see the gray Apple logo
 
 Your Mac will complete the startup process, which will take considerably 
 longer than usual. 
 You’ll eventually see the words “Safe Boot” on the screen—possibly within 

Re: Mail problem

[John Thompson]

Thanks Ronni.  I thought I may have to go down that track so will attend to it 
later today, or tomorrow.  Nothing much else to do with this current weather - 
Golf is out.

Regards

John

> On 9 Feb 2017, at 9:09 AM, Ronni Brown  wrote:
> 
> Hi John,
> 
> Would there be any chance you have a corrupted email message that could be 
> stopping Mail App from loading?
> But, if you have the exact same email messages on both your computers - the 
> Mac mini & MacBook Pro and you are NOT experiencing any problem with Mail on 
> the MacBook Pro, I would not think so.
> 
> The only way you can reinstall Mail.app is to Reinstall macOS.
> 
> You can do this without affecting your files and settings.
> But as always I recommend having a current bootable backup and/or Time 
> Machine backup!
> 
> For this to work in macOS Recovery, you must be connected to the Internet. 
> 
> 1. Boot into macOS Recovery Partition 
> 
> Hold down Command-R at startup until the Apple logo appears to see emergency 
> mode.
> macOS Recovery gives you four choices:
> 
> 2. Select “Reinstall macOS”
> 
> Click the Wi-Fi icon at the top right of the screen and choose a network. 
> Enter the network’s password, if necessary.
> Select Reinstall macOS, and then click the Continue button. 
> 
> The Sierra installer data—roughly 5 GB downloads over the Internet from 
> Apple’s servers; once the download is finished, installation proceeds.
> 
> Be prepared for the download to take anywhere from 20 minutes to several 
> hours, depending on your connection; installation will then take another 15 
> to 30 minutes.
> —
> During installation your Mac will restart a few times, sometimes you won’t 
> hear a start up chime the screen will just be black.
> Let the installation process complete - don’t interrupt it!
> --
> After your computer boots back into mac OS Sierra 
> Perform Post-installation Tasks:
> A) Respond to Immediate Questions
> Among the most common questions are requests for your user account password 
> or Apple ID password. For example, certain apps may once again need an 
> administrator’s authorization to make changes to your data, and various apps 
> that use your Apple ID (including iTunes and iBooks) may need you to sign in 
> again.
> 
> Check System Preferences > iCloud to make sure you’re signed in to iCloud 
> (and with the correct Apple ID). Do the same in iTunes (Account > View My 
> Account) and the App Store (Store > View My Account).
> NOTE:  Make sure “iCloud Drive” in NOT activated! (unless you wish to use it; 
> you can set it up at a later date if needed).
> 
> Let us know how you get on please.
> 
> Regards,
> Ronni
> 
> 
>> On 9 Feb 2017, at 7:32 am, John Thompson > > wrote:
>> 
>> Thanks for that Ronni,
>>  In answer to you questions;
>> A)   Updating 10.12 to 10.12.3,
>> 
>> B)   No
>> 
>> C)   Yes, several times.
>> 
>> Have tried the Safe Boot a couple of times without success.
>> 
>> Do not know where I can access a fresh new version of Mail so currently, am 
>> at a loss.
>> 
>> Regards
>> 
>> John
>> 
>> 
>>> On 8 Feb 2017, at 2:00 PM, Ronni Brown >> > wrote:
>>> 
>>> 
 On 8 Feb 2017, at 7:22 am, John Thompson > wrote:
 
 Since upgrading the Os on my 13” Macbook Pro (2012) Mail will not open.  
 It quits within a couple of secondsor less each time I try toopen it.  Is 
 there any way I can re-install Mail for this computer?  Do not have any 
 problemson the older MacMini running OS 10.11.6 and Mail 9.3.
 
 Thanks in anticipation
 
 John Thompson
>>> 
>>> Hi John,
>>> 
>>> A couple of questions first:
>>> A] Is this since upgrading from OS X 10.11.6 to macOS Sierra 10.12? or 
>>> updating macOS Sierra10.12 to 10.12.3?
>>> B] Do you receive any error message as to why Mail quit?
>>> C] Have you tried Restarting your MacBook Pro after Mail Quits, then launch 
>>> Mail right after you restart?
>>> 
>>> I would first suggest you “Try A Safe Boot”
>>> 
>>> To perform a safe boot, follow these steps:
>>> 1. Start or Restart your Mac.
>>> 2. Hold the Shift key immediately when you hear the startup chime, press 
>>> the Shift key and hold it down until the gray Apple logo appears on the 
>>> screen.
>>> 3. Release the key when you see the gray Apple logo
>>> 
>>> Your Mac will complete the startup process, which will take considerably 
>>> longer than usual. 
>>> You’ll eventually see the words “Safe Boot” on the screen—possibly within 
>>> the login window, depending on which version of macOS you’re running.
>>> 
>>> 4. Open Mail.app as soon as startup process completes.
>>> 
>>> If rebooting in safe mode solves the problem, you know that some system 
>>> level process is at fault or that one of the caches disabled by safe mode 
>>> was corrupted. 
>>> 
>>> 5. Restart normally and see if the problem is 

Re: Mail problem

[Ronni Brown]

Hi John,

Would there be any chance you have a corrupted email message that could be 
stopping Mail App from loading?
But, if you have the exact same email messages on both your computers - the Mac 
mini & MacBook Pro and you are NOT experiencing any problem with Mail on the 
MacBook Pro, I would not think so.

The only way you can reinstall Mail.app is to Reinstall macOS.

You can do this without affecting your files and settings.
But as always I recommend having a current bootable backup and/or Time Machine 
backup!

For this to work in macOS Recovery, you must be connected to the Internet. 

1. Boot into macOS Recovery Partition 

Hold down Command-R at startup until the Apple logo appears to see emergency 
mode.
macOS Recovery gives you four choices:

2. Select “Reinstall macOS”

Click the Wi-Fi icon at the top right of the screen and choose a network. 
Enter the network’s password, if necessary.
Select Reinstall macOS, and then click the Continue button. 

The Sierra installer data—roughly 5 GB downloads over the Internet from Apple’s 
servers; once the download is finished, installation proceeds.

Be prepared for the download to take anywhere from 20 minutes to several hours, 
depending on your connection; installation will then take another 15 to 30 
minutes.
—
During installation your Mac will restart a few times, sometimes you won’t hear 
a start up chime the screen will just be black.
Let the installation process complete - don’t interrupt it!
--
After your computer boots back into mac OS Sierra 
Perform Post-installation Tasks:
A) Respond to Immediate Questions
Among the most common questions are requests for your user account password or 
Apple ID password. For example, certain apps may once again need an 
administrator’s authorization to make changes to your data, and various apps 
that use your Apple ID (including iTunes and iBooks) may need you to sign in 
again.

Check System Preferences > iCloud to make sure you’re signed in to iCloud (and 
with the correct Apple ID). Do the same in iTunes (Account > View My Account) 
and the App Store (Store > View My Account).
NOTE:  Make sure “iCloud Drive” in NOT activated! (unless you wish to use it; 
you can set it up at a later date if needed).

Let us know how you get on please.

Regards,
Ronni


> On 9 Feb 2017, at 7:32 am, John Thompson  wrote:
> 
> Thanks for that Ronni,
>   In answer to you questions;
> A)Updating 10.12 to 10.12.3,
> 
> B)No
> 
> C)Yes, several times.
> 
> Have tried the Safe Boot a couple of times without success.
> 
> Do not know where I can access a fresh new version of Mail so currently, am 
> at a loss.
> 
> Regards
> 
> John
> 
> 
>> On 8 Feb 2017, at 2:00 PM, Ronni Brown > > wrote:
>> 
>> 
>>> On 8 Feb 2017, at 7:22 am, John Thompson >> > wrote:
>>> 
>>> Since upgrading the Os on my 13” Macbook Pro (2012) Mail will not open.  It 
>>> quits within a couple of secondsor less each time I try toopen it.  Is 
>>> there any way I can re-install Mail for this computer?  Do not have any 
>>> problemson the older MacMini running OS 10.11.6 and Mail 9.3.
>>> 
>>> Thanks in anticipation
>>> 
>>> John Thompson
>> 
>> Hi John,
>> 
>> A couple of questions first:
>> A] Is this since upgrading from OS X 10.11.6 to macOS Sierra 10.12? or 
>> updating macOS Sierra10.12 to 10.12.3?
>> B] Do you receive any error message as to why Mail quit?
>> C] Have you tried Restarting your MacBook Pro after Mail Quits, then launch 
>> Mail right after you restart?
>> 
>> I would first suggest you “Try A Safe Boot”
>> 
>> To perform a safe boot, follow these steps:
>> 1. Start or Restart your Mac.
>> 2. Hold the Shift key immediately when you hear the startup chime, press the 
>> Shift key and hold it down until the gray Apple logo appears on the screen.
>> 3. Release the key when you see the gray Apple logo
>> 
>> Your Mac will complete the startup process, which will take considerably 
>> longer than usual. 
>> You’ll eventually see the words “Safe Boot” on the screen—possibly within 
>> the login window, depending on which version of macOS you’re running.
>> 
>> 4. Open Mail.app as soon as startup process completes.
>> 
>> If rebooting in safe mode solves the problem, you know that some system 
>> level process is at fault or that one of the caches disabled by safe mode 
>> was corrupted. 
>> 
>> 5. Restart normally and see if the problem is gone.
>> 
>> Regards,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS Sierra 10.12.3
>> 

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Re: Mail problem

[John Thompson]

Thanks for that Ronni,
In answer to you questions;
A)  Updating 10.12 to 10.12.3,

B)  No

C)  Yes, several times.

Have tried the Safe Boot a couple of times without success.

Do not know where I can access a fresh new version of Mail so currently, am at 
a loss.

Regards

John


> On 8 Feb 2017, at 2:00 PM, Ronni Brown  wrote:
> 
> 
>> On 8 Feb 2017, at 7:22 am, John Thompson > > wrote:
>> 
>> Since upgrading the Os on my 13” Macbook Pro (2012) Mail will not open.  It 
>> quits within a couple of secondsor less each time I try toopen it.  Is there 
>> any way I can re-install Mail for this computer?  Do not have any problemson 
>> the older MacMini running OS 10.11.6 and Mail 9.3.
>> 
>> Thanks in anticipation
>> 
>> John Thompson
> 
> Hi John,
> 
> A couple of questions first:
> A] Is this since upgrading from OS X 10.11.6 to macOS Sierra 10.12? or 
> updating macOS Sierra10.12 to 10.12.3?
> B] Do you receive any error message as to why Mail quit?
> C] Have you tried Restarting your MacBook Pro after Mail Quits, then launch 
> Mail right after you restart?
> 
> I would first suggest you “Try A Safe Boot”
> 
> To perform a safe boot, follow these steps:
> 1. Start or Restart your Mac.
> 2. Hold the Shift key immediately when you hear the startup chime, press the 
> Shift key and hold it down until the gray Apple logo appears on the screen.
> 3. Release the key when you see the gray Apple logo
> 
> Your Mac will complete the startup process, which will take considerably 
> longer than usual. 
> You’ll eventually see the words “Safe Boot” on the screen—possibly within the 
> login window, depending on which version of macOS you’re running.
> 
> 4. Open Mail.app as soon as startup process completes.
> 
> If rebooting in safe mode solves the problem, you know that some system level 
> process is at fault or that one of the caches disabled by safe mode was 
> corrupted. 
> 
> 5. Restart normally and see if the problem is gone.
> 
> Regards,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS Sierra 10.12.3
> 
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> Guidelines - 
> Settings & Unsubscribe - 
> 

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Re: Mail problem

[Ronni Brown]

> On 8 Feb 2017, at 7:22 am, John Thompson  wrote:
> 
> Since upgrading the Os on my 13” Macbook Pro (2012) Mail will not open.  It 
> quits within a couple of secondsor less each time I try toopen it.  Is there 
> any way I can re-install Mail for this computer?  Do not have any problemson 
> the older MacMini running OS 10.11.6 and Mail 9.3.
> 
> Thanks in anticipation
> 
> John Thompson

Hi John,

A couple of questions first:
A] Is this since upgrading from OS X 10.11.6 to macOS Sierra 10.12? or updating 
macOS Sierra10.12 to 10.12.3?
B] Do you receive any error message as to why Mail quit?
C] Have you tried Restarting your MacBook Pro after Mail Quits, then launch 
Mail right after you restart?

I would first suggest you “Try A Safe Boot”

To perform a safe boot, follow these steps:
1. Start or Restart your Mac.
2. Hold the Shift key immediately when you hear the startup chime, press the 
Shift key and hold it down until the gray Apple logo appears on the screen.
3. Release the key when you see the gray Apple logo

Your Mac will complete the startup process, which will take considerably longer 
than usual. 
You’ll eventually see the words “Safe Boot” on the screen—possibly within the 
login window, depending on which version of macOS you’re running.

4. Open Mail.app as soon as startup process completes.

If rebooting in safe mode solves the problem, you know that some system level 
process is at fault or that one of the caches disabled by safe mode was 
corrupted. 

5. Restart normally and see if the problem is gone.

Regards,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS Sierra 10.12.3

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Re: Mail problem

[Ronda Brown]

Hi Bill,

If you are able to Receive Mail but Unable to send mail, the problem is with 
the Outgoing Mail Server SMTP.

The most likely reason is one of the following:
* You have the wrong SMTP server selected
*You have the incorrect settings for the right SMTP server
*Your ISP is blocking the port Mail wants to use
*The SMTP server doesn't respond quickly enough

You mention your ISP is Bigpond, so do you have the correct Bigpond Outgoing 
Mail Server (SMTP) Settings entered.
 1. Go to Mail  Preferences  Accounts - select an Account, and click Account 
Information.
2. In Outgoing Mail Server (SMTP) pop-up menu near the bottom, verify that the 
server selected is the one matching your incoming account, and that 'Use Only 
This Server' is checked. If the server appears to be correct but you're still 
getting errors when sending email, proceed with...
3. From the Outgoing Mail Server (SMTP) pop-up menu, choose Edit SMTP Server 
List.
4. In the list at the top, make sure the SMTP server that was selected for the 
account is still selected, and click the (-) minus button to remove it 
(confirming the deletion if prompted to do so).
5. Click the (+) button to add a new SMTP server. Fill in the Account 
Information and Advanced views with the information you got from your email 
provider.
6. Click OK
Now choose Window  Connection Doctor, and wait for it to complete its checks. 
Next to the SMTP server you just modified, if you see a green dot (on the left) 
and the text (on the right) Connection and login to server succeeded, the 
change worked.

If not, you must have incorrect settings:
Your SMTP server requires several settings to be exactly correct: 
Your email address, username, and password; the server's address; the port; the 
authentication method; and the SSL setting (On or Off). 
If any of these is wrong, you won't be able to send mail.

If you require more help - Post back with all the details you have entered for 
the email account.

Cheers,
Ronni

Sent from Ronni's iPad4


 On 17 Jul 2015, at 8:13 am, Bill Parker ren...@westnet.com.au wrote:
 
 I should have said all servers are said to be offline
 
 B
 
 On 17/07/2015 08:09, Bill Parker wrote:
 Folks,
 
 I am experiencing problems sending emails using Mail.   Incoming are NOT a 
 problem.
 
 I cannot send anything.  I have had the iinet/westnet techs confirm that all 
 is well with the connections ( I use bigpond)
 
 On trying to send a message with Mail I get a small window that says:
 
 Cannot send message using server MAIN  And if I try the other accounts 
 this is the same message with server name changed.
 
 I am using Thunderbird to send this message.
 
 Any help welcome.
 
 
 Bill
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Re: Mail problem

[Bill Parker]

Thansk Ronni,


I was beginning to get to issue from the instructions below. However, an 
hour with iinet/westnet earlier today suggested all was well  with all 
accounts when they ran tests and looked all my account details.



So given that I have just gone back in the reviewed everything. All 
“outgoing Mail Server (SMTP) entries were all showing online.   Then…  
one of my queued non-sending test emails  popped up and immediately the 
entry showed “off line”.  All three accounts are now showing offline.  
Connection doctor shows all good.


So here are the details for one email:
ren...@westnet.com.au


Description   renew3
ren...@westnet.com.au  ( a few re-routed addresses using that email)

Fill Name   Bill Parker

User Name as email

password ( its correct from the Westnet support this am)

Outgoing Mail Server  (SMTP)  BIGP (offline showing)

Use only this server unchecked

TLS Cert Non.


Now I cannot even receive emails!!   So I am using Thunderbird

Bill

On 17 Jul 2015, at 15:11, Ronda Brown ro...@mac.com wrote:

Hi Bill,

If you are able to Receive Mail but Unable to send mail, the problem is 
with the Outgoing Mail Server SMTP.


The most likely reason is one of the following:
* You have the wrong SMTP server selected
*You have the incorrect settings for the right SMTP server
*Your ISP is blocking the port Mail wants to use
*The SMTP server doesn't respond quickly enough

You mention your ISP is Bigpond, so do you have the correct Bigpond 
Outgoing Mail Server (SMTP) Settings entered.
 1. Go to Mail  Preferences  Accounts - select an Account, and click 
Account Information.
2. In Outgoing Mail Server (SMTP) pop-up menu near the bottom, verify 
that the server selected is the one matching your incoming account, and 
that 'Use Only This Server' is checked. If the server appears to be 
correct but you're still getting errors when sending email, proceed with...
3. From the Outgoing Mail Server (SMTP) pop-up menu, choose Edit SMTP 
Server List.
4. In the list at the top, make sure the SMTP server that was selected 
for the account is still selected, and click the (-) minus button to 
remove it (confirming the deletion if prompted to do so).
5. Click the (+) button to add a new SMTP server. Fill in the Account 
Information and Advanced views with the information you got from your 
email provider.

6. Click OK
Now choose Window  Connection Doctor, and wait for it to complete its 
checks.
Next to the SMTP server you just modified, if you see a green dot (on 
the left) and the text (on the right) Connection and login to server 
succeeded, the change worked.


If not, you must have incorrect settings:
Your SMTP server requires several settings to be exactly correct:
Your email address, username, and password; the server's address; the 
port; the authentication method; and the SSL setting (On or Off).

If any of these is wrong, you won't be able to send mail.

If you require more help - Post back with all the details you have 
entered for the email account.


Cheers,
Ronni

On 17/07/2015 15:11, Ronda Brown wrote:

Hi Bill,

If you are able to Receive Mail but Unable to send mail, the problem 
is with the Outgoing Mail Server SMTP.


The most likely reason is one of the following:
* You have the wrong SMTP server selected
*You have the incorrect settings for the right SMTP server
*Your ISP is blocking the port Mail wants to use
*The SMTP server doesn't respond quickly enough

You mention your ISP is Bigpond, so do you have the correct Bigpond 
Outgoing Mail Server (SMTP) Settings entered.
 1. Go to Mail  Preferences  Accounts - select an Account, and click 
Account Information.
2. In Outgoing Mail Server (SMTP) pop-up menu near the bottom, verify 
that the server selected is the one matching your incoming account, 
and that 'Use Only This Server' is checked. If the server appears to 
be correct but you're still getting errors when sending email, proceed 
with...
3. From the Outgoing Mail Server (SMTP) pop-up menu, choose Edit SMTP 
Server List.
4. In the list at the top, make sure the SMTP server that was selected 
for the account is still selected, and click the (-) minus button to 
remove it (confirming the deletion if prompted to do so).
5. Click the (+) button to add a new SMTP server. Fill in the Account 
Information and Advanced views with the information you got from your 
email provider.

6. Click OK
Now choose Window  Connection Doctor, and wait for it to complete its 
checks.
Next to the SMTP server you just modified, if you see a green dot (on 
the left) and the text (on the right) Connection and login to server 
succeeded, the change worked.


If not, you must have incorrect settings:
Your SMTP server requires several settings to be exactly correct:
Your email address, username, and password; the server's address; the 
port; the authentication method; and the SSL setting (On or Off).

If any of these is wrong, you won't be able to send mail.

If you require more help - Post back with all the 

Re: Mail problem

[Kaye and Geoff]

Hello Bill

On 17/07/2015, at 8:13 AM, Bill Parker wrote:

 I should have said all servers are said to be offline

I have an old version of Mail, but if yours is similar to mine, look at the 
Mailbox menu and check that all accounts have not been taken offline. The menu 
gives you the opportunity to take them online.

In general being offline implies no internet connection, but since Thunderbird 
works this would appear not to be the problem

Regards

Geoff
---
Kaye and Geoff
k...@kgweb.org.au





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Re: Mail problem

[Rob Phillips]

Yes.  In Thunderbird, check the Offline submenu under the File Menu.

Rob

On 17/07/2015 10:55 am, Kaye and Geoff wrote:

Hello Bill

On 17/07/2015, at 8:13 AM, Bill Parker wrote:


I should have said all servers are said to be offline

I have an old version of Mail, but if yours is similar to mine, look at the 
Mailbox menu and check that all accounts have not been taken offline. The menu 
gives you the opportunity to take them online.

In general being offline implies no internet connection, but since Thunderbird 
works this would appear not to be the problem

Regards

Geoff
---
Kaye and Geoff
k...@kgweb.org.au





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--
Rob and Rita Phillips, Wanneroo
r.phill...@iinet.net.au
Check out our story as Volunteer Caretakers at the Eyre Bird Observatory
at http://www.robnrita.com.au/eyre-bird-observatory-2015
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Re: Mail problem

[Bill Parker]

Thanks. I have checked the online offline status in the menu bar. Makes no 
difference .

When this started (about 6 months ago) I switched to thunderbird. Mail is so 
much better, so I tried it again 

Sent from Bill Parker's iPhone


 On 17 Jul 2015, at 11:22, Rob Phillips r.phill...@iinet.net.au wrote:
 
 Yes.  In Thunderbird, check the Offline submenu under the File Menu.
 
 Rob
 
 On 17/07/2015 10:55 am, Kaye and Geoff wrote:
 Hello Bill
 
 On 17/07/2015, at 8:13 AM, Bill Parker wrote:
 
 I should have said all servers are said to be offline
 I have an old version of Mail, but if yours is similar to mine, look at the 
 Mailbox menu and check that all accounts have not been taken offline. The 
 menu gives you the opportunity to take them online.
 
 In general being offline implies no internet connection, but since 
 Thunderbird works this would appear not to be the problem
 
 Regards
 
 Geoff
 ---
 Kaye and Geoff
 k...@kgweb.org.au
 
 
 
 
 
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 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 -- 
 Rob and Rita Phillips, Wanneroo
 r.phill...@iinet.net.au
 Check out our story as Volunteer Caretakers at the Eyre Bird Observatory
 at http://www.robnrita.com.au/eyre-bird-observatory-2015
 -- The WA Macintosh User Group Mailing List --
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Re: Mail problem

[Bill Parker]

... To complete l switched back to mail 2 weeks ago. No probs til yesterday.
B

Sent from Bill Parker's iPhone


 On 17 Jul 2015, at 10:55, Kaye and Geoff k...@kgweb.org.au wrote:
 
 Hello Bill
 
 On 17/07/2015, at 8:13 AM, Bill Parker wrote:
 
 I should have said all servers are said to be offline
 
 I have an old version of Mail, but if yours is similar to mine, look at the 
 Mailbox menu and check that all accounts have not been taken offline. The 
 menu gives you the opportunity to take them online.
 
 In general being offline implies no internet connection, but since 
 Thunderbird works this would appear not to be the problem
 
 Regards
 
 Geoff
 ---
 Kaye and Geoff
 k...@kgweb.org.au
 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
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Re: Mail problem

[Bill Parker]

I should have said all servers are said to be offline

B

On 17/07/2015 08:09, Bill Parker wrote:

Folks,

I am experiencing problems sending emails using Mail.   Incoming are 
NOT a problem.


I cannot send anything.  I have had the iinet/westnet techs confirm 
that all is well with the connections ( I use bigpond)


On trying to send a message with Mail I get a small window that says:

Cannot send message using server MAIN  And if I try the other 
accounts this is the same message with server name changed.


I am using Thunderbird to send this message.

Any help welcome.


Bill


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Re: Mail Problem - Huge

[Ronda Brown]

On 08/09/2011, at 1:50 PM, Robert Miller-Eves wrote:

 Hi Ronda!
 I've done all that now and it all seems OK--HOWEVER!
 Re : If that doesn’t solve the problem, quit Mail, navigate to 
 ~/Library/Mail 

The Tilde ~ indicates your Home  Library  Mail Folder … “Envelope Index” 
should be under “DefaultCounts
 
 Darned if I can find the above in the Library Folder!


 
 On 08/09/2011, at 1:03 PM, Ronda Brown wrote:
 
 If that doesn’t solve the problem, quit Mail, navigate to ~/Library/Mail and 
 drag the file Envelope Index to the Trash. 
 When you launch Mail again, it’ll tell you that you need to “reimport” all 
 your messages.

Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.6.8 Snow Leopard 
OS X 10.7 Lion
Windows 7 Ultimate (under sufferance)


















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Re: Mail Problem - Huge

[Tim Law]

On 08/09/2011, at 10:39 AM, Ronda Brown wrote:
 Hi Tim,
 
 What I mentioned above should remove all messages from the Mail Server, why 
 would Rick need to login to webmail also?
 
 Rick,  also check In Mail, open  ‘Get Account Info' window by choosing it 
 from the Action menu (gear icon) located below the Mailbox list in the main 
 Mail window. 
 Do the messages that Mail keeps downloading repeatedly appear there?
 If they are, select them and choose ‘Remove From Server’.
 
 Cheers,
 Ronni


Hi Ronni,

I read in Rick's posting that he was having problems even opening Mail before 
it crashed. 

 3. I have trashed the ‘Envelope Index’ but Mail crashes when I launch 
 Mail, (looks like it is trying to import and rebuild about 12,000 messages 
 before it quits).

Hence my suggestion. 

Tim


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Re: Mail Problem - Huge

[Ronda Brown]

On 08/09/2011, at 4:05 PM, Tim Law wrote:

 
 On 08/09/2011, at 10:39 AM, Ronda Brown wrote:
 Hi Tim,
 
 What I mentioned above should remove all messages from the Mail Server, why 
 would Rick need to login to webmail also?
 
 Rick,  also check In Mail, open  ‘Get Account Info' window by choosing it 
 from the Action menu (gear icon) located below the Mailbox list in the main 
 Mail window. 
 Do the messages that Mail keeps downloading repeatedly appear there?
 If they are, select them and choose ‘Remove From Server’.
 
 Cheers,
 Ronni
 
 
 Hi Ronni,
 
 I read in Rick's posting that he was having problems even opening Mail before 
 it crashed. 
 
 3. I have trashed the ‘Envelope Index’ but Mail crashes when I launch 
 Mail, (looks like it is trying to import and rebuild about 12,000 
 messages before it quits).
 
 Hence my suggestion. 

I understand Tim, I wasn’t haven’t a go at you, I just wondered why
My interpretation of Rick’s
 4. As nothing has happened I have put the ‘Envelope Index’ back into Mail 
 (UsersLibraryMail)
 5. I have done the rebuild and synchronise account.
 6. I have to send this from my iBook because I can't receive or send emails 
 now.

that after 4  5 Rick could now launch Mail, but not able to send or receive. 
So I suggested then that he go to Mail  File  Preferences  Select the 
Account, select the Advanced Tap, check Remove copy from server after 
retrieving a message:, and select “Remove Now”.
So there would be nothing on the Server, then he could manually delete the 
duplicates and hopefully the problem would be solved ;-)

Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.6.8 Snow Leopard 
OS X 10.7 Lion
Windows 7 Ultimate (under sufferance)


















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Re: Mail Problem - Huge

[Robert Miller-Eves]

Hi Ronda!
I cannot find a Library anywhere in HOME and I've searched thoroughly. There is 
a Library Folder in Leopard but it contains nothing related to Mail and.once 
again ,I've searched throroughly. I also checked through the system Library - 
zilch!  

On 08/09/2011, at 2:00 PM, Ronda Brown wrote:

 
 On 08/09/2011, at 1:50 PM, Robert Miller-Eves wrote:
 
 Hi Ronda!
 I've done all that now and it all seems OK--HOWEVER!
 Re : If that doesn’t solve the problem, quit Mail, navigate to 
 ~/Library/Mail 
 
 The Tilde ~ indicates your Home  Library  Mail Folder … “Envelope Index” 
 should be under “DefaultCounts
 
 Darned if I can find the above in the Library Folder!
 
 
 
 On 08/09/2011, at 1:03 PM, Ronda Brown wrote:
 
 If that doesn’t solve the problem, quit Mail, navigate to ~/Library/Mail 
 and drag the file Envelope Index to the Trash. 
 When you launch Mail again, it’ll tell you that you need to “reimport” all 
 your messages.
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.6.8 Snow Leopard 
 OS X 10.7 Lion
 Windows 7 Ultimate (under sufferance)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Re: Mail Problem - Huge

[Ronda Brown]

Hi Robert,

You said you were using  Apple Mail in OS 10.6.8 iMac 27 3.2 Ghz Intel Core i3 
... not Lion OS X 10.7.
I’m not a mind reader ;-)

Show User ~/Library in OS X Lion
Launch Terminal from Spotlight or Launchpad - Utilities, and enter the
following command to show or hide the directory:

chflags nohidden ~/Library/

The users Library folder will immediately become visible again. 
OR, even easier:
Just press and hold the “option/alt” key, and you can choose 
“Go to Library” in the Go menu of the Finder.

Cheers,
Ronni

On 08/09/2011, at 5:59 PM, Robert Miller-Eves wrote:

 Hi Ronda!
 I cannot find a Library anywhere in HOME and I've searched thoroughly. There 
 is a Library Folder in Leopard but it contains nothing related to Mail 
 and.once again ,I've searched throroughly. I also checked through the system 
 Library - zilch!  
 
 On 08/09/2011, at 2:00 PM, Ronda Brown wrote:
 
 
 On 08/09/2011, at 1:50 PM, Robert Miller-Eves wrote:
 
 Hi Ronda!
 I've done all that now and it all seems OK--HOWEVER!
 Re : If that doesn’t solve the problem, quit Mail, navigate to 
 ~/Library/Mail 
 
 The Tilde ~ indicates your Home  Library  Mail Folder … “Envelope Index” 
 should be under “DefaultCounts
 
 Darned if I can find the above in the Library Folder!
 
 
 
 On 08/09/2011, at 1:03 PM, Ronda Brown wrote:
 
 If that doesn’t solve the problem, quit Mail, navigate to ~/Library/Mail 
 and drag the file Envelope Index to the Trash. 
 When you launch Mail again, it’ll tell you that you need to “reimport” all 
 your messages.
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.6.8 Snow Leopard 
 OS X 10.7 Lion
 Windows 7 Ultimate (under sufferance)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Re: Mail Problem - Huge

[Robert Miller-Eves]

Hi Ronda!  Don't understand you're response.I've got Lion on my main (in 
Computer ) Drive and run Snow Leopard from an External drive (Some Non Lion 
compatible Apps. I need to use) In any case,I tend to favour Snow Leopard.

On 08/09/2011, at 6:12 PM, Ronda Brown wrote:

 Hi Robert,
 
 You said you were using  Apple Mail in OS 10.6.8 iMac 27 3.2 Ghz Intel Core 
 i3 ... not Lion OS X 10.7.
 I’m not a mind reader ;-)
 
 Show User ~/Library in OS X Lion
 Launch Terminal from Spotlight or Launchpad - Utilities, and enter the
 following command to show or hide the directory:
 
 chflags nohidden ~/Library/
 
 The users Library folder will immediately become visible again. 
 OR, even easier:
 Just press and hold the “option/alt” key, and you can choose 
 “Go to Library” in the Go menu of the Finder.
 
 Cheers,
 Ronni
 
 On 08/09/2011, at 5:59 PM, Robert Miller-Eves wrote:
 
 Hi Ronda!
 I cannot find a Library anywhere in HOME and I've searched thoroughly. There 
 is a Library Folder in Leopard but it contains nothing related to Mail 
 and.once again ,I've searched throroughly. I also checked through the system 
 Library - zilch!  
 
 On 08/09/2011, at 2:00 PM, Ronda Brown wrote:
 
 
 On 08/09/2011, at 1:50 PM, Robert Miller-Eves wrote:
 
 Hi Ronda!
 I've done all that now and it all seems OK--HOWEVER!
 Re : If that doesn’t solve the problem, quit Mail, navigate to 
 ~/Library/Mail 
 
 The Tilde ~ indicates your Home  Library  Mail Folder … “Envelope Index” 
 should be under “DefaultCounts
 
 Darned if I can find the above in the Library Folder!
 
 
 
 On 08/09/2011, at 1:03 PM, Ronda Brown wrote:
 
 If that doesn’t solve the problem, quit Mail, navigate to ~/Library/Mail 
 and drag the file Envelope Index to the Trash. 
 When you launch Mail again, it’ll tell you that you need to “reimport” 
 all your messages.
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.6.8 Snow Leopard 
 OS X 10.7 Lion
 Windows 7 Ultimate (under sufferance)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
 
 
 
 
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Re: Mail Problem - Huge

[Ronda Brown]

Hi Robert,

Originally I was helping you fix your Apple Mail in OS 10.6.8 (Snow Leopard) 
now you mention you have Lion on your computer ... So I responded with 
instructions how to show the User ~/Library (otherwise known as the Home 
Library) in Lion OS X 10.7.

You now have instructions how to find ~/Library - Mail Folder in both Lion  
Snow Leopard.

But why do you even need to do this now? as you mentioned earlier that Hi Ronda!
 I've done all that now and it all seems OK--
If the duplicates have gone and not appeared again, you don't need to do 
anything else.
There is no need to do anything in the User Library.

Sent from Ronni's iPad

On 08/09/2011, at 7:20 PM, Robert Miller-Eves bobme...@highway1.com.au wrote:

 Hi Ronda!  Don't understand you're response.I've got Lion on my main (in 
 Computer ) Drive and run Snow Leopard from an External drive (Some Non Lion 
 compatible Apps. I need to use) In any case,I tend to favour Snow Leopard.
 
 On 08/09/2011, at 6:12 PM, Ronda Brown wrote:
 
 Hi Robert,
 
 You said you were using  Apple Mail in OS 10.6.8 iMac 27 3.2 Ghz Intel Core 
 i3 ... not Lion OS X 10.7.
 I’m not a mind reader ;-)
 
 Show User ~/Library in OS X Lion
 Launch Terminal from Spotlight or Launchpad - Utilities, and enter the
 following command to show or hide the directory:
 
 chflags nohidden ~/Library/
 
 The users Library folder will immediately become visible again. 
 OR, even easier:
 Just press and hold the “option/alt” key, and you can choose 
 “Go to Library” in the Go menu of the Finder.
 
 Cheers,
 Ronni
 
 On 08/09/2011, at 5:59 PM, Robert Miller-Eves wrote:
 
 Hi Ronda!
 I cannot find a Library anywhere in HOME and I've searched thoroughly. 
 There is a Library Folder in Leopard but it contains nothing related to 
 Mail and.once again ,I've searched throroughly. I also checked through the 
 system Library - zilch!  
 
 On 08/09/2011, at 2:00 PM, Ronda Brown wrote:
 
 
 On 08/09/2011, at 1:50 PM, Robert Miller-Eves wrote:
 
 Hi Ronda!
 I've done all that now and it all seems OK--HOWEVER!
 Re : If that doesn’t solve the problem, quit Mail, navigate to 
 ~/Library/Mail 
 
 The Tilde ~ indicates your Home  Library  Mail Folder … “Envelope Index” 
 should be under “DefaultCounts
 
 Darned if I can find the above in the Library Folder!
 
 
 
 On 08/09/2011, at 1:03 PM, Ronda Brown wrote:
 
 If that doesn’t solve the problem, quit Mail, navigate to ~/Library/Mail 
 and drag the file Envelope Index to the Trash. 
 When you launch Mail again, it’ll tell you that you need to “reimport” 
 all your messages.
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.6.8 Snow Leopard 
 OS X 10.7 Lion
 Windows 7 Ultimate (under sufferance)
 
 



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Re: Mail Problem - Huge

[Rick Armstrong]

Thanks all, my problem is fixed now, I still don't why the triplicate  
emails but may be attributable to

1. Not enough useable Hard Disk space.
2. Using Mail as an archive for ALL emails AND attachments.
3. With all the triplicate emails - this filled up the little  
available space on hard drive and then Mail could do anything because  
it was overloaded.
4. SOLUTION: One WD 2Tb External Drive from OfficeWorks ($98) then I  
was able to follow through with the advice from the group easily.

Thanks, Rick.

On 08/09/2011, at 8:59 PM, Ronda Brown wrote:


Hi Robert,

Originally I was helping you fix your Apple Mail in OS 10.6.8 (Snow  
Leopard) now you mention you have Lion on your computer ... So I  
responded with instructions how to show the User ~/Library  
(otherwise known as the Home Library) in Lion OS X 10.7.


You now have instructions how to find ~/Library - Mail Folder in  
both Lion  Snow Leopard.


But why do you even need to do this now? as you mentioned earlier  
that Hi Ronda!

I've done all that now and it all seems OK--
If the duplicates have gone and not appeared again, you don't need  
to do anything else.

There is no need to do anything in the User Library.

Sent from Ronni's iPad

On 08/09/2011, at 7:20 PM, Robert Miller-Eves  
bobme...@highway1.com.au wrote:


Hi Ronda!  Don't understand you're response.I've got Lion on my  
main (in Computer ) Drive and run Snow Leopard from an External  
drive (Some Non Lion compatible Apps. I need to use) In any  
case,I tend to favour Snow Leopard.


On 08/09/2011, at 6:12 PM, Ronda Brown wrote:


Hi Robert,

You said you were using  Apple Mail in OS 10.6.8 iMac 27 3.2 Ghz  
Intel Core i3 ... not Lion OS X 10.7.

I’m not a mind reader ;-)

Show User ~/Library in OS X Lion
Launch Terminal from Spotlight or Launchpad - Utilities, and  
enter the

following command to show or hide the directory:

chflags nohidden ~/Library/

The users Library folder will immediately become visible again.
OR, even easier:
Just press and hold the “option/alt” key, and you can choose
“Go to Library” in the Go menu of the Finder.

Cheers,
Ronni

On 08/09/2011, at 5:59 PM, Robert Miller-Eves wrote:


Hi Ronda!
I cannot find a Library anywhere in HOME and I've searched  
thoroughly. There is a Library Folder in Leopard but it contains  
nothing related to Mail and.once again ,I've searched  
throroughly. I also checked through the system Library - zilch!


On 08/09/2011, at 2:00 PM, Ronda Brown wrote:



On 08/09/2011, at 1:50 PM, Robert Miller-Eves wrote:


Hi Ronda!
I've done all that now and it all seems OK--HOWEVER!
Re : If that doesn’t solve the problem, quit Mail, navigate  
to ~/Library/Mail


The Tilde ~ indicates your Home  Library  Mail Folder …  
“Envelope Index” should be under “DefaultCounts


Darned if I can find the above in the Library Folder!





On 08/09/2011, at 1:03 PM, Ronda Brown wrote:

If that doesn’t solve the problem, quit Mail, navigate to ~/ 
Library/Mail and drag the file Envelope Index to the Trash.
When you launch Mail again, it’ll tell you that you need to  
“reimport” all your messages.


Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.6.8 Snow Leopard
OS X 10.7 Lion
Windows 7 Ultimate (under sufferance)





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Re: Mail Problem - Huge

[Robert Miller-Eves]

Hi Ronni! 
  Sorry about the Lion oversight!  I now have a Library/mail folder in Lion 
 but can't get it to work in Snow Leopard . I'm still getting duplicates   BUT 
 only  WAMUG messages!

Also, when I type in  chflags nohidden ~/Library/  in terminal I get  ch flags 
nohidden ~/Library/and I definitely did not put a space between ch  flags 
- it insisted on doing it by itself!  HO-HUM!

On 08/09/2011, at 8:59 PM, Ronda Brown wrote:

 Hi Robert,
 
 Originally I was helping you fix your Apple Mail in OS 10.6.8 (Snow Leopard) 
 now you mention you have Lion on your computer ... So I responded with 
 instructions how to show the User ~/Library (otherwise known as the Home 
 Library) in Lion OS X 10.7.
 
 You now have instructions how to find ~/Library - Mail Folder in both Lion  
 Snow Leopard.
 
 But why do you even need to do this now? as you mentioned earlier that Hi 
 Ronda!
 
 I've done all that now and it all seems OK--
 If the duplicates have gone and not appeared again, you don't need to do 
 anything else.
 There is no need to do anything in the User Library. 
 
 Sent from Ronni's iPad
 
 On 08/09/2011, at 7:20 PM, Robert Miller-Eves bobme...@highway1.com.au 
 wrote:
 
 Hi Ronda!  Don't understand you're response.I've got Lion on my main (in 
 Computer ) Drive and run Snow Leopard from an External drive (Some Non 
 Lion compatible Apps. I need to use) In any case,I tend to favour Snow 
 Leopard.
 
 On 08/09/2011, at 6:12 PM, Ronda Brown wrote:
 
 Hi Robert,
 
 You said you were using  Apple Mail in OS 10.6.8 iMac 27 3.2 Ghz Intel 
 Core i3 ... not Lion OS X 10.7.
 I’m not a mind reader ;-)
 
 Show User ~/Library in OS X Lion
 Launch Terminal from Spotlight or Launchpad - Utilities, and enter the
 following command to show or hide the directory:
 
 chflags nohidden ~/Library/
 
 The users Library folder will immediately become visible again. 
 OR, even easier:
 Just press and hold the “option/alt” key, and you can choose 
 “Go to Library” in the Go menu of the Finder.
 
 Cheers,
 Ronni
 
 On 08/09/2011, at 5:59 PM, Robert Miller-Eves wrote:
 
 Hi Ronda!
 I cannot find a Library anywhere in HOME and I've searched thoroughly. 
 There is a Library Folder in Leopard but it contains nothing related to 
 Mail and.once again ,I've searched throroughly. I also checked through the 
 system Library - zilch!  
 
 On 08/09/2011, at 2:00 PM, Ronda Brown wrote:
 
 
 On 08/09/2011, at 1:50 PM, Robert Miller-Eves wrote:
 
 Hi Ronda!
 I've done all that now and it all seems OK--HOWEVER!
 Re : If that doesn’t solve the problem, quit Mail, navigate to 
 ~/Library/Mail 
 
 The Tilde ~ indicates your Home  Library  Mail Folder … “Envelope 
 Index” should be under “DefaultCounts
 
 Darned if I can find the above in the Library Folder!
 
 
 
 On 08/09/2011, at 1:03 PM, Ronda Brown wrote:
 
 If that doesn’t solve the problem, quit Mail, navigate to 
 ~/Library/Mail and drag the file Envelope Index to the Trash. 
 When you launch Mail again, it’ll tell you that you need to “reimport” 
 all your messages.
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.6.8 Snow Leopard 
 OS X 10.7 Lion
 Windows 7 Ultimate (under sufferance)
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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Re: Mail Problem - Huge

[Ronda Brown]

Hi Robert,

In Snow Leopard the User Library is NOT hidden, you don’t use Terminal to show 
Library in Snow Leopard! It is shown in Snow Leopard.
The User Library in Snow Leopard is located on your Macintosh HD  Users Folder 
 your Username  Library.

What operating system ARE you using Apple Mail in?  In Snow Leopard OS X 10.6.8 
OR Lion OS X 10.7?
You have me completely confused ….

I will be heading out to see a client soon, and then I will be away for the 
week-end. I might not be able to get back to you until Monday if you require 
anymore help.

Cheers,
Ronni

On 09/09/2011, at 11:35 AM, Robert Miller-Eves wrote:

 Hi Ronni! 
  Sorry about the Lion oversight!  I now have a Library/mail folder in Lion 
 but can't get it to work in Snow Leopard . I'm still getting duplicates   
 BUT only  WAMUG messages!
 
 Also, when I type in  chflags nohidden ~/Library/  in terminal I get  ch 
 flags nohidden ~/Library/and I definitely did not put a space between ch 
  flags - it insisted on doing it by itself!  HO-HUM!
 
 On 08/09/2011, at 8:59 PM, Ronda Brown wrote:
 
 Hi Robert,
 
 Originally I was helping you fix your Apple Mail in OS 10.6.8 (Snow Leopard) 
 now you mention you have Lion on your computer ... So I responded with 
 instructions how to show the User ~/Library (otherwise known as the Home 
 Library) in Lion OS X 10.7.
 
 You now have instructions how to find ~/Library - Mail Folder in both Lion  
 Snow Leopard.
 
 But why do you even need to do this now? as you mentioned earlier that Hi 
 Ronda!
 
 I've done all that now and it all seems OK--
 If the duplicates have gone and not appeared again, you don't need to do 
 anything else.
 There is no need to do anything in the User Library. 
 
 Sent from Ronni's iPad
 
 On 08/09/2011, at 7:20 PM, Robert Miller-Eves bobme...@highway1.com.au 
 wrote:
 
 Hi Ronda!  Don't understand you're response.I've got Lion on my main (in 
 Computer ) Drive and run Snow Leopard from an External drive (Some Non 
 Lion compatible Apps. I need to use) In any case,I tend to favour Snow 
 Leopard.
 
 On 08/09/2011, at 6:12 PM, Ronda Brown wrote:
 
 Hi Robert,
 
 You said you were using  Apple Mail in OS 10.6.8 iMac 27 3.2 Ghz Intel 
 Core i3 ... not Lion OS X 10.7.
 I’m not a mind reader ;-)
 
 Show User ~/Library in OS X Lion
 Launch Terminal from Spotlight or Launchpad - Utilities, and enter the
 following command to show or hide the directory:
 
 chflags nohidden ~/Library/
 
 The users Library folder will immediately become visible again. 
 OR, even easier:
 Just press and hold the “option/alt” key, and you can choose 
 “Go to Library” in the Go menu of the Finder.
 
 Cheers,
 Ronni
 
 On 08/09/2011, at 5:59 PM, Robert Miller-Eves wrote:
 
 Hi Ronda!
 I cannot find a Library anywhere in HOME and I've searched thoroughly. 
 There is a Library Folder in Leopard but it contains nothing related to 
 Mail and.once again ,I've searched throroughly. I also checked through 
 the system Library - zilch!  
 
 On 08/09/2011, at 2:00 PM, Ronda Brown wrote:
 
 
 On 08/09/2011, at 1:50 PM, Robert Miller-Eves wrote:
 
 Hi Ronda!
 I've done all that now and it all seems OK--HOWEVER!
 Re : If that doesn’t solve the problem, quit Mail, navigate to 
 ~/Library/Mail 
 
 The Tilde ~ indicates your Home  Library  Mail Folder … “Envelope 
 Index” should be under “DefaultCounts
 
 Darned if I can find the above in the Library Folder!
 
 
 
 On 08/09/2011, at 1:03 PM, Ronda Brown wrote:
 
 If that doesn’t solve the problem, quit Mail, navigate to 
 ~/Library/Mail and drag the file Envelope Index to the Trash. 
 When you launch Mail again, it’ll tell you that you need to “reimport” 
 all your messages.




-- The WA Macintosh User Group Mailing List --
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Re: Mail Problem - Huge

[Ronda Brown]

On 08/09/2011, at 4:52 AM, Rick Armstrong wrote:

 
 For some reason Mail has triplicates of recent received messages from 1 Sept 
 to 8 Sept.
 1. Mail has now 931 unread triplicate messages.
 2. I cannot delete them.
 3. I have trashed the ‘Envelope Index’ but Mail crashes when I launch Mail, 
 (looks like it is trying to import and rebuild about 12,000 messages before 
 it quits).
 4. As nothing has happened I have put the ‘Envelope Index’ back into Mail 
 (UsersLibraryMail)
 5. I have done the rebuild and synchronise account.
 6. I have to send this from my iBook because I can't receive or send emails 
 now.
 The hard drive is getting full and I have tried to clear some space but 
 perhaps it is not enough to enable Mail to rebuild.
 (My quick solution is to go to Officeworks this morning and get an external 
 to clear a lot more space on the hard drive OR if the group can suggest 
 somewhere else to get an external quickly, I have to do this anyway because 
 the drive is getting towards capacity)
 Thanks, Rick
 Tiger 10.4.11

Hi Rick,

Is this a POP Account and are you leaving Mail on The Server?
If it is and you are leaving mail on the server, go to Mail  File  
Preferences  Select the Account, select the Advanced Tap, check Remove copy 
from server after retrieving a message:, and select “Remove Now”.
That will leave nothing on the mail server if you are comfortable with that. 
Then, manually delete any additional messages that may be taking up extra space.

You can then remove as much as possible from your Hard Drive until you have 
enough Free Space on it.
Sounds like your Mail might require some clearing out and your Hard Drive.


Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.6.8 Snow Leopard 
OS X 10.7 Lion
Windows 7 Ultimate (under sufferance)


















-- The WA Macintosh User Group Mailing List --
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Re: Mail Problem - Huge

[Jon Davison]

Hi Rick. This is just an idea to show you what files may be taking up  
the space; If you go 'USERS - HOME - LIBRARY - MAIL - YOUR MAIL  
ACCOUNT - INBOX.mbox - MESSAGES. Then view in LIST VIEW, then click  
SIZE you can see all your attachments from the largest to the smallest  
and delete if needed. Do the same with SENT messages, plus other  
accounts you may have.


Hope this helps
Jon



On 08/09/2011, at 8:50 AM, Ronda Brown wrote:



On 08/09/2011, at 4:52 AM, Rick Armstrong wrote:



For some reason Mail has triplicates of recent received messages  
from 1 Sept to 8 Sept.

1. Mail has now 931 unread triplicate messages.
2. I cannot delete them.
3. I have trashed the ‘Envelope Index’ but Mail crashes when I  
launch Mail, (looks like it is trying to import and rebuild about  
12,000 messages before it quits).
4. As nothing has happened I have put the ‘Envelope Index’ back  
into Mail (UsersLibraryMail)

5. I have done the rebuild and synchronise account.
6. I have to send this from my iBook because I can't receive or  
send emails now.
The hard drive is getting full and I have tried to clear some space  
but perhaps it is not enough to enable Mail to rebuild.
(My quick solution is to go to Officeworks this morning and get an  
external to clear a lot more space on the hard drive OR if the  
group can suggest somewhere else to get an external quickly, I have  
to do this anyway because the drive is getting towards capacity)

Thanks, Rick
Tiger 10.4.11


Hi Rick,

Is this a POP Account and are you leaving Mail on The Server?
If it is and you are leaving mail on the server, go to Mail  File   
Preferences  Select the Account, select the Advanced Tap, check  
Remove copy from server after retrieving a message:, and select  
“Remove Now”.
That will leave nothing on the mail server if you are comfortable  
with that.
Then, manually delete any additional messages that may be taking up  
extra space.


You can then remove as much as possible from your Hard Drive until  
you have enough Free Space on it.
Sounds like your Mail might require some clearing out and your Hard  
Drive.



Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.6.8 Snow Leopard
OS X 10.7 Lion
Windows 7 Ultimate (under sufferance)


















-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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Re: Mail Problem - Huge

[Tim Law]

On 08/09/2011, at 8:50 AM, Ronda Brown wrote:

 
 On 08/09/2011, at 4:52 AM, Rick Armstrong wrote:
 
 
 For some reason Mail has triplicates of recent received messages from 1 Sept 
 to 8 Sept.
 1. Mail has now 931 unread triplicate messages.
 2. I cannot delete them.
 3. I have trashed the ‘Envelope Index’ but Mail crashes when I launch Mail, 
 (looks like it is trying to import and rebuild about 12,000 messages before 
 it quits).
 4. As nothing has happened I have put the ‘Envelope Index’ back into Mail 
 (UsersLibraryMail)
 5. I have done the rebuild and synchronise account.
 6. I have to send this from my iBook because I can't receive or send emails 
 now.
 The hard drive is getting full and I have tried to clear some space but 
 perhaps it is not enough to enable Mail to rebuild.
 (My quick solution is to go to Officeworks this morning and get an external 
 to clear a lot more space on the hard drive OR if the group can suggest 
 somewhere else to get an external quickly, I have to do this anyway because 
 the drive is getting towards capacity)
 Thanks, Rick
 Tiger 10.4.11
 
 Hi Rick,
 
 Is this a POP Account and are you leaving Mail on The Server?
 If it is and you are leaving mail on the server, go to Mail  File  
 Preferences  Select the Account, select the Advanced Tap, check Remove copy 
 from server after retrieving a message:, and select “Remove Now”.
 That will leave nothing on the mail server if you are comfortable with that. 
 Then, manually delete any additional messages that may be taking up extra 
 space.
 
 You can then remove as much as possible from your Hard Drive until you have 
 enough Free Space on it.
 Sounds like your Mail might require some clearing out and your Hard Drive.
 


Hi Rick,

If you still cannot open Mail for it crashing, you may be able to remove all 
the mail on the server by logging in via webmail and clearing everything there. 
At least then poor Mail is not trying to download 931 messages again 
immediately on opening. 

Tim




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Re: Mail Problem - Huge

[Ronda Brown]

On 08/09/2011, at 10:15 AM, Tim Law wrote:

 
 
 On 08/09/2011, at 8:50 AM, Ronda Brown wrote:
 
 
 On 08/09/2011, at 4:52 AM, Rick Armstrong wrote:
 
 
 For some reason Mail has triplicates of recent received messages from 1 
 Sept to 8 Sept.
 1. Mail has now 931 unread triplicate messages.
 2. I cannot delete them.
 3. I have trashed the ‘Envelope Index’ but Mail crashes when I launch Mail, 
 (looks like it is trying to import and rebuild about 12,000 messages before 
 it quits).
 4. As nothing has happened I have put the ‘Envelope Index’ back into Mail 
 (UsersLibraryMail)
 5. I have done the rebuild and synchronise account.
 6. I have to send this from my iBook because I can't receive or send emails 
 now.
 The hard drive is getting full and I have tried to clear some space but 
 perhaps it is not enough to enable Mail to rebuild.
 (My quick solution is to go to Officeworks this morning and get an external 
 to clear a lot more space on the hard drive OR if the group can suggest 
 somewhere else to get an external quickly, I have to do this anyway because 
 the drive is getting towards capacity)
 Thanks, Rick
 Tiger 10.4.11
 
 Hi Rick,
 
 Is this a POP Account and are you leaving Mail on The Server?
 If it is and you are leaving mail on the server, go to Mail  File  
 Preferences  Select the Account, select the Advanced Tap, check Remove 
 copy from server after retrieving a message:, and select “Remove Now”.
 That will leave nothing on the mail server if you are comfortable with that. 
 Then, manually delete any additional messages that may be taking up extra 
 space.
 
 You can then remove as much as possible from your Hard Drive until you have 
 enough Free Space on it.
 Sounds like your Mail might require some clearing out and your Hard Drive.
 
 
 
 Hi Rick,
 
 If you still cannot open Mail for it crashing, you may be able to remove all 
 the mail on the server by logging in via webmail and clearing everything 
 there. At least then poor Mail is not trying to download 931 messages again 
 immediately on opening. 
 
 Tim


Hi Tim,

What I mentioned above should remove all messages from the Mail Server, why 
would Rick need to login to webmail also?

Rick,  also check In Mail, open  ‘Get Account Info' window by choosing it from 
the Action menu (gear icon) located below the Mailbox list in the main Mail 
window. 
Do the messages that Mail keeps downloading repeatedly appear there?
If they are, select them and choose ‘Remove From Server’.

Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.6.8 Snow Leopard 
OS X 10.7 Lion
Windows 7 Ultimate (under sufferance)


















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Re: Mail Problem - Huge

[Robert Miller-Eves]

I've been experiencing a similar problem since beginning of September! Some-not 
all- messages are duplicating,in particular,Wamug stuff.I clear my Server of 
messages every day and maintain a low level of messages in my Mail App. OS 
10.6.8 iMac 27 3.2 Ghz Intel Core i3  Curious!

On 08/09/2011, at 8:50 AM, Ronda Brown wrote:

 
 On 08/09/2011, at 4:52 AM, Rick Armstrong wrote:
 
 
 For some reason Mail has triplicates of recent received messages from 1 Sept 
 to 8 Sept.
 1. Mail has now 931 unread triplicate messages.
 2. I cannot delete them.
 3. I have trashed the ‘Envelope Index’ but Mail crashes when I launch Mail, 
 (looks like it is trying to import and rebuild about 12,000 messages before 
 it quits).
 4. As nothing has happened I have put the ‘Envelope Index’ back into Mail 
 (UsersLibraryMail)
 5. I have done the rebuild and synchronise account.
 6. I have to send this from my iBook because I can't receive or send emails 
 now.
 The hard drive is getting full and I have tried to clear some space but 
 perhaps it is not enough to enable Mail to rebuild.
 (My quick solution is to go to Officeworks this morning and get an external 
 to clear a lot more space on the hard drive OR if the group can suggest 
 somewhere else to get an external quickly, I have to do this anyway because 
 the drive is getting towards capacity)
 Thanks, Rick
 Tiger 10.4.11
 
 Hi Rick,
 
 Is this a POP Account and are you leaving Mail on The Server?
 If it is and you are leaving mail on the server, go to Mail  File  
 Preferences  Select the Account, select the Advanced Tap, check Remove copy 
 from server after retrieving a message:, and select “Remove Now”.
 That will leave nothing on the mail server if you are comfortable with that. 
 Then, manually delete any additional messages that may be taking up extra 
 space.
 
 You can then remove as much as possible from your Hard Drive until you have 
 enough Free Space on it.
 Sounds like your Mail might require some clearing out and your Hard Drive.
 
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.6.8 Snow Leopard 
 OS X 10.7 Lion
 Windows 7 Ultimate (under sufferance)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Re: Mail Problem - Huge

[Ronda Brown]

On 08/09/2011, at 12:44 PM, Robert Miller-Eves wrote:

 I've been experiencing a similar problem since beginning of September! 
 Some-not all- messages are duplicating,in particular,Wamug stuff.I clear my 
 Server of messages every day and maintain a low level of messages in my Mail 
 App. OS 10.6.8 iMac 27 3.2 Ghz Intel Core i3  Curious!

Hi Robert,

What have you tried to correct the problem of duplicate emails?
Have you checked that the messages ARE being cleared from the Server?
Check In Mail, open  ‘Get Account Info' window by choosing it from the Action 
menu (gear icon) located below the Mailbox list in the main Mail window. 
Do the messages that Mail keeps downloading repeatedly appear there?
If they are, select them and choose ‘Remove From Server’.

If you have Rules set to move WAMUG messages into a Mailbox named WAMUG?
If so, have you tried selecting the WAMUG Mailbox, then go to Mailbox (Menu)  
Rebuild?

If that doesn’t solve the problem, quit Mail, navigate to ~/Library/Mail and 
drag the file Envelope Index to the Trash. 
When you launch Mail again, it’ll tell you that you need to “reimport” all your 
messages.
Let it do so—it’s recreating your envelope index from scratch, but don’t worry, 
you won’t lose any data, such as labels or message status and when it finishes, 
your mailboxes should behave correctly.


Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.6.8 Snow Leopard 
OS X 10.7 Lion
Windows 7 Ultimate (under sufferance)


















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Re: Mail Problem - Huge

[Robert Miller-Eves]

Hi Ronda!
I've done all that now and it all seems OK--HOWEVER!
Re : If that doesn’t solve the problem, quit Mail, navigate to ~/Library/Mail 

Darned if I can find the above in the Library Folder!

On 08/09/2011, at 1:03 PM, Ronda Brown wrote:

 If that doesn’t solve the problem, quit Mail, navigate to ~/Library/Mail and 
 drag the file Envelope Index to the Trash. 
 When you launch Mail again, it’ll tell you that you need to “reimport” all 
 your messages.




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Re: Mail problem

[Graeme Winters]

So am I as of tonight. Not previously a problem
Request for password seemed odd?

I am located at Mt Pleasant if that is important

Graeme
On 14/09/2010, at 5:34 PM, Andrew wrote:

 
 
 I am having a problem sending mail. Emails get stuck in the outbox and I am 
 getting request for password, both for iinet and Yahoo accounts. Occasionally 
 one will be sent. I have tried a restart but it is still doing the same. 
 Receiving mail without difficulty. Any suggestions?
 Andrew
 27 iMac 
 2.8GHz Intel
 OS 10.5.8
 
 
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Re: Mail problem

[Alexander Hartner]

Hi Andrew,

Verify you have the correct password set in Keychain, then close mail and go 
for a 10-15 minute coffee break. 

After the break open mail and run the connection doctor under the Window 
menu. This will either succeed or provide you a useful error message.

The idea of the coffee break is the following.

Some email servers don't like to be polled to often and lock the account for a 
brief period. I have seen this especially with yahoo account.

Have fun
Alex
On 14 Sep 2010, at 17:34, Andrew wrote:

 
 
 I am having a problem sending mail. Emails get stuck in the outbox and I am 
 getting request for password, both for iinet and Yahoo accounts. Occasionally 
 one will be sent. I have tried a restart but it is still doing the same. 
 Receiving mail without difficulty. Any suggestions?
 Andrew
 27 iMac 
 2.8GHz Intel
 OS 10.5.8
 
 
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Re: Mail problem

[Jon Davison]

Yes, me too (Claremont). I think it must be one of those 'iinet  
things!'. Every once in a while I get the same thing, then it seems  
okay.

Cheers
Jon


On 14/09/2010, at 8:07 PM, Graeme Winters wrote:



So am I as of tonight. Not previously a problem
Request for password seemed odd?

I am located at Mt Pleasant if that is important

Graeme
On 14/09/2010, at 5:34 PM, Andrew wrote:




I am having a problem sending mail. Emails get stuck in the outbox  
and I am getting request for password, both for iinet and Yahoo  
accounts. Occasionally one will be sent. I have tried a restart but  
it is still doing the same. Receiving mail without difficulty. Any  
suggestions?

Andrew
27 iMac
2.8GHz Intel
OS 10.5.8


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'R' Celebrating the Robinson Helicopter
A new coffee-table book from Eye in the Sky Productions.
Photographed by leading aviation photographer Jon Davison
Based in Western Australia
M: 0403 235938
E: j...@eyeinthesky.com.au
W: http://www.eyeinthesky.com.au/robinson.html








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Re: Mail problem

[mince and pud]

I just had a password request on iinet account too - must be their  
fault!


best
alastair


On 14/09/2010, at 1:13 PM, Jon Davison wrote:



Yes, me too (Claremont). I think it must be one of those 'iinet  
things!'. Every once in a while I get the same thing, then it seems  
okay.

Cheers
Jon


On 14/09/2010, at 8:07 PM, Graeme Winters wrote:



So am I as of tonight. Not previously a problem
Request for password seemed odd?

I am located at Mt Pleasant if that is important

Graeme
On 14/09/2010, at 5:34 PM, Andrew wrote:




I am having a problem sending mail. Emails get stuck in the outbox  
and I am getting request for password, both for iinet and Yahoo  
accounts. Occasionally one will be sent. I have tried a restart  
but it is still doing the same. Receiving mail without difficulty.  
Any suggestions?

Andrew
27 iMac
2.8GHz Intel
OS 10.5.8


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'R' Celebrating the Robinson Helicopter
A new coffee-table book from Eye in the Sky Productions.
Photographed by leading aviation photographer Jon Davison
Based in Western Australia
M: 0403 235938
E: j...@eyeinthesky.com.au
W: http://www.eyeinthesky.com.au/robinson.html








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Re: Mail problem

[Graeme Winters]

Since my last posting on the strange request for password I now find that I
am unable to open Mail.
Have accessed via Google - gmail.
Have not tried my iinet link
Am unable to close or put to sleep as Mail still active
Cannot close Mail as Quit Mail greyed over

Can anyone suggest a cause?

Prior to this I have running MYOB in Windows for a couple of hours

Graeme

On Tue, Sep 14, 2010 at 8:13 PM, Jon Davison photo...@iinet.net.au wrote:


 Yes, me too (Claremont). I think it must be one of those 'iinet things!'.
 Every once in a while I get the same thing, then it seems okay.
 Cheers
 Jon



 On 14/09/2010, at 8:07 PM, Graeme Winters wrote:


 So am I as of tonight. Not previously a problem
 Request for password seemed odd?

 I am located at Mt Pleasant if that is important

 Graeme
 On 14/09/2010, at 5:34 PM, Andrew wrote:



 I am having a problem sending mail. Emails get stuck in the outbox and I
 am getting request for password, both for iinet and Yahoo accounts.
 Occasionally one will be sent. I have tried a restart but it is still doing
 the same. Receiving mail without difficulty. Any suggestions?
 Andrew
 27 iMac
 2.8GHz Intel
 OS 10.5.8


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 'R' Celebrating the Robinson Helicopter
 A new coffee-table book from Eye in the Sky Productions.
 Photographed by leading aviation photographer Jon Davison
 Based in Western Australia
 M: 0403 235938
 E: j...@eyeinthesky.com.au
 W: http://www.eyeinthesky.com.au/robinson.html









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Re: Mail problem

[Daniel Kerr]

Agreed. Mail faults here too (for iinet). But my other email accounts all
work.
Couldn't see anything listed on their support page, but there's work
scheduled for later tonight,..so could be linked.
Or just a hiccup :o)

Kind Regards
Daniel


On 14/9/10 8:33 PM, mince and pud minceand...@goatpix.com wrote:

 
 I just had a password request on iinet account too - must be their
 fault!
 
 best
 alastair
 
 
 On 14/09/2010, at 1:13 PM, Jon Davison wrote:
 
 
 Yes, me too (Claremont). I think it must be one of those 'iinet
 things!'. Every once in a while I get the same thing, then it seems
 okay.
 Cheers
 Jon
 
 
 On 14/09/2010, at 8:07 PM, Graeme Winters wrote:
 
 
 So am I as of tonight. Not previously a problem
 Request for password seemed odd?
 
 I am located at Mt Pleasant if that is important
 
 Graeme
 On 14/09/2010, at 5:34 PM, Andrew wrote:
 
 
 
 I am having a problem sending mail. Emails get stuck in the outbox
 and I am getting request for password, both for iinet and Yahoo
 accounts. Occasionally one will be sent. I have tried a restart
 but it is still doing the same. Receiving mail without difficulty.
 Any suggestions?
 Andrew
 27 iMac
 2.8GHz Intel
 OS 10.5.8
 
 
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 iMac 27
 Intel Core 2 Duo 3.06GHz
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 Running OS X v 10.6.4
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 'R' Celebrating the Robinson Helicopter
 A new coffee-table book from Eye in the Sky Productions.
 Photographed by leading aviation photographer Jon Davison
 Based in Western Australia
 M: 0403 235938
 E: j...@eyeinthesky.com.au
 W: http://www.eyeinthesky.com.au/robinson.html
 
 
 
 
 
 
 
 
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---
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MacWizardry

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Web:   http://www.macwizardry.com.au


**For everything Macintosh**





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Re: Mail problem

[Eugene]

Graeme and Andrew,

as Mail tries to check both of my iiNet mail accounts it is requesting 
passwords, this has occurred most of tonight. My other account is fine.

Must be an iiNet thing.

 Regards,
 Eugene



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inline: (null) 4.tiff
On 14/09/2010, at 8:07 PM, Graeme Winters wrote:

 
 So am I as of tonight. Not previously a problem
 Request for password seemed odd?
 
 I am located at Mt Pleasant if that is important
 
 Graeme
 On 14/09/2010, at 5:34 PM, Andrew wrote:
 
 
 
 I am having a problem sending mail. Emails get stuck in the outbox and I am 
 getting request for password, both for iinet and Yahoo accounts. 
 Occasionally one will be sent. I have tried a restart but it is still doing 
 the same. Receiving mail without difficulty. Any suggestions?
 Andrew
 27 iMac 
 2.8GHz Intel
 OS 10.5.8
 
 
 -- The WA Macintosh User Group Mailing List --
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 Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
 
 
 iMac 27
 Intel Core 2 Duo 3.06GHz
 4GB 1067MHz RAM / 1TB
 Running OS X v 10.6.4
 Windows XP for MYOB
 
 
 
 
 
 
 
 
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Re: Mail problem

[Pedro]

Evening AllJust got home from work and check mail (iinet) and everything worked fine ... ( Coogee exchange )PedroOn 14/09/2010, at 8:47 PM, Eugene wrote:Graeme and Andrew,as Mail tries to check both of my iiNet mail accounts it is requesting passwords, this has occurred most of tonight. My other account is fine.Must be an iiNet thing. Regards, Eugene-- The WA Macintosh User Group Mailing List --Archives - http://www.wamug.org.au/mailinglist/archives.shtmlGuidelines - http://www.wamug.org.au/mailinglist/guidelines.shtmlUnsubscribe - mailto:wamug-unsubscr...@wamug.org.au(null) 4.tiffOn 14/09/2010, at 8:07 PM, Graeme Winters wrote:So am I as of tonight. Not previously a problemRequest for password seemed odd?I am located at Mt Pleasant if that is importantGraemeOn 14/09/2010, at 5:34 PM, Andrew wrote:I am having a problem sending mail. Emails get stuck in the outbox and I am getting request for password, both for iinet and Yahoo accounts. Occasionally one will be sent. I have tried a restart but it is still doing the same. Receiving mail without difficulty. Any suggestions?Andrew27" iMac 2.8GHz IntelOS 10.5.8-- The WA Macintosh User Group Mailing List --Archives - http://www.wamug.org.au/mailinglist/archives.shtmlGuidelines - http://www.wamug.org.au/mailinglist/guidelines.shtmlUnsubscribe - mailto:wamug-unsubscr...@wamug.org.auiMac 27"Intel Core 2 Duo 3.06GHz4GB 1067MHz RAM / 1TBRunning OS X v 10.6.4Windows XP for MYOB-- The WA Macintosh User Group Mailing List --Archives - http://www.wamug.org.au/mailinglist/archives.shtmlGuidelines - http://www.wamug.org.au/mailinglist/guidelines.shtmlUnsubscribe - mailto:wamug-unsubscr...@wamug.org.au
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Re: Mail problem

[Daniel Kerr]

Yeh...appears to have corrected itself now ;o)
No errors anymore. 
Kind Regards
Daniel

Oh,..and how's this for a rumour,...
http://www.macrumors.com/2010/09/14/steve-jobs-reportedly-barred-from-bring
ing-ninja-stars-on-private-plane-in-japan/
LOL


On 14/9/10 9:58 PM, Pedro pfow...@iinet.net.au wrote:

 Evening All
 
 Just got home from work and check mail (iinet) and everything worked fine ...
 ( Coogee exchange )
 
 Pedro
 
 On 14/09/2010, at 8:47 PM, Eugene wrote:
 
 Graeme and Andrew,
 
 as Mail tries to check both of my iiNet mail accounts it is requesting
 passwords, this has occurred most of tonight. My other account is fine.
 
 Must be an iiNet thing.
 
 Regards,
 Eugene
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
 (null) 4.tiff
 On 14/09/2010, at 8:07 PM, Graeme Winters wrote:
 
 
 So am I as of tonight. Not previously a problem
 Request for password seemed odd?
 
 I am located at Mt Pleasant if that is important
 
 Graeme
 On 14/09/2010, at 5:34 PM, Andrew wrote:
 
 
 
 I am having a problem sending mail. Emails get stuck in the outbox and I am
 getting request for password, both for iinet and Yahoo accounts.
 Occasionally one will be sent. I have tried a restart but it is still doing
 the same. Receiving mail without difficulty. Any suggestions?
 Andrew
 27 iMac 
 2.8GHz Intel
 OS 10.5.8
 
 
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 iMac 27
 Intel Core 2 Duo 3.06GHz
 4GB 1067MHz RAM / 1TB
 Running OS X v 10.6.4
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**For everything Macintosh**





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Re: Mail problem

[david...@iinet.net.au]

At 5.43 am Wednesday I am not receiving my mail from iinet on my system. I have accessed this by logging in to iinet.

Now for the help line.

David Nicholas

 

On Tue Sep 14 22:02 , Daniel Kerr  sent:



Yeh...appears to have corrected itself now ;o)

No errors anymore. 

Kind Regards

Daniel



Oh,..and how's this for a "rumour",...

http://www.macrumors.com/2010/09/14/steve-jobs-reportedly-barred-from-bring

ing-ninja-stars-on-private-plane-in-japan/

LOL





On 14/9/10 9:58 PM, "Pedro" pfow...@iinet.net.au wrote:



 Evening All

 

 Just got home from work and check mail (iinet) and everything worked fine ...

 ( Coogee exchange )

 

 Pedro

 

 On 14/09/2010, at 8:47 PM, Eugene wrote:

 

 Graeme and Andrew,

 

 as Mail tries to check both of my iiNet mail accounts it is requesting

 passwords, this has occurred most of tonight. My other account is fine.

 

 Must be an iiNet thing.

 

 Regards,

 Eugene

 

 

 

 -- The WA Macintosh User Group Mailing List --

 Archives - http://www.wamug.org.au/mailinglist/archives.shtml

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 Unsubscribe - wamug-unsubscr...@wamug.org.au','','','')"wamug-unsubscr...@wamug.org.au

 (null) 4.tiff

 On 14/09/2010, at 8:07 PM, Graeme Winters wrote:

 

 

 So am I as of tonight. Not previously a problem

 Request for password seemed odd?

 

 I am located at Mt Pleasant if that is important

 

 Graeme

 On 14/09/2010, at 5:34 PM, Andrew wrote:

 

 

 

 I am having a problem sending mail. Emails get stuck in the outbox and I am

 getting request for password, both for iinet and Yahoo accounts.

 Occasionally one will be sent. I have tried a restart but it is still doing

 the same. Receiving mail without difficulty. Any suggestions?

 Andrew

 27" iMac 

 2.8GHz Intel

 OS 10.5.8

 

 

 -- The WA Macintosh User Group Mailing List --

 Archives - http://www.wamug.org.au/mailinglist/archives.shtml

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 Unsubscribe - wamug-unsubscr...@wamug.org.au','','','')"wamug-unsubscr...@wamug.org.au

 

 

 iMac 27"

 Intel Core 2 Duo 3.06GHz

 4GB 1067MHz RAM / 1TB

 Running OS X v 10.6.4

 Windows XP for MYOB

 

 

 

 

 

 

 

 

 -- The WA Macintosh User Group Mailing List --

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 Unsubscribe - wamug-unsubscr...@wamug.org.au','','','')"wamug-unsubscr...@wamug.org.au

 

 

 

 15" MacBookPro 2.66 GHz Core i7

 4  GB/1067   MHz  500GB

 OS X   10.6.4   Snow Leopard

 

 

 

 

 

 

 

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---

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Phone: 0414 795 960

Email: 

Web:   http://www.macwizardry.com.au





**For everything Macintosh**











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Re: Mail problem

[David Nicholas]

My mail problem is now fixed.  The iinet support system worked very well.  I 
haven't had to use support for a few years now - that's a plus for iinet, isn't 
it.  This morning I got straight through to someone in Sydney - I haven't had 
such an instant response since my first years with iinet back in the late 90s.  
I had to reinstall my Mail and then it worked.  The problem was irritating.  
The solution was very reassuring.


David
0401 011 212

On 14/09/2010, at 10:02 PM, Daniel Kerr wrote:

 
 Yeh...appears to have corrected itself now ;o)
 No errors anymore. 
 Kind Regards
 Daniel
 
 Oh,..and how's this for a rumour,...
 http://www.macrumors.com/2010/09/14/steve-jobs-reportedly-barred-from-bring
 ing-ninja-stars-on-private-plane-in-japan/
 LOL
 
 
 On 14/9/10 9:58 PM, Pedro pfow...@iinet.net.au wrote:
 
 Evening All
 
 Just got home from work and check mail (iinet) and everything worked fine ...
 ( Coogee exchange )
 
 Pedro
 
 On 14/09/2010, at 8:47 PM, Eugene wrote:
 
 Graeme and Andrew,
 
 as Mail tries to check both of my iiNet mail accounts it is requesting
 passwords, this has occurred most of tonight. My other account is fine.
 
 Must be an iiNet thing.
 
Regards,
Eugene
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
 (null) 4.tiff
 On 14/09/2010, at 8:07 PM, Graeme Winters wrote:
 
 
 So am I as of tonight. Not previously a problem
 Request for password seemed odd?
 
 I am located at Mt Pleasant if that is important
 
 Graeme
 On 14/09/2010, at 5:34 PM, Andrew wrote:
 
 
 
 I am having a problem sending mail. Emails get stuck in the outbox and I 
 am
 getting request for password, both for iinet and Yahoo accounts.
 Occasionally one will be sent. I have tried a restart but it is still 
 doing
 the same. Receiving mail without difficulty. Any suggestions?
 Andrew
 27 iMac 
 2.8GHz Intel
 OS 10.5.8
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
 
 
 iMac 27
 Intel Core 2 Duo 3.06GHz
 4GB 1067MHz RAM / 1TB
 Running OS X v 10.6.4
 Windows XP for MYOB
 
 
 
 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
 
 
 
 15 MacBookPro 2.66 GHz Core i7
 4  GB/1067   MHz  500GB
 OS X   10.6.4   Snow Leopard
 
 
 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
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 Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
 
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel @ macwizardry . com . au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Macintosh**
 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
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Re: Mail problem

[Eugene]

Hi David,for me the glitch that I experienced last night with iiNet was fixed and full services began working late last night.Perhaps yours is another problem?
   Regards,  Eugene   

On 15/09/2010, at 5:45 AM, david...@iinet.net.au wrote:

At 5.43 am Wednesday I am not receiving my mail from iinet on my system. I have accessed this by logging in to iinet.

Now for the help line.

David Nicholas

 

On Tue Sep 14 22:02 , Daniel Kerr  sent:



Yeh...appears to have corrected itself now ;o)

No errors anymore. 

Kind Regards

Daniel



Oh,..and how's this for a "rumour",...

http://www.macrumors.com/2010/09/14/steve-jobs-reportedly-barred-from-bring

ing-ninja-stars-on-private-plane-in-japan/

LOL





On 14/9/10 9:58 PM, "Pedro" pfow...@iinet.net.au wrote:



 Evening All

 

 Just got home from work and check mail (iinet) and everything worked fine ...

 ( Coogee exchange )

 

 Pedro

 

 On 14/09/2010, at 8:47 PM, Eugene wrote:

 

 Graeme and Andrew,

 

 as Mail tries to check both of my iiNet mail accounts it is requesting

 passwords, this has occurred most of tonight. My other account is fine.

 

 Must be an iiNet thing.

 

 Regards,

 Eugene

 

 

 

 -- The WA Macintosh User Group Mailing List --

 Archives - http://www.wamug.org.au/mailinglist/archives.shtml

 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml

 Unsubscribe - wamug-unsubscr...@wamug.org.au','','','')"wamug-unsubscr...@wamug.org.au

 (null) 4.tiff

 On 14/09/2010, at 8:07 PM, Graeme Winters wrote:

 

 

 So am I as of tonight. Not previously a problem

 Request for password seemed odd?

 

 I am located at Mt Pleasant if that is important

 

 Graeme

 On 14/09/2010, at 5:34 PM, Andrew wrote:

 

 

 

 I am having a problem sending mail. Emails get stuck in the outbox and I am

 getting request for password, both for iinet and Yahoo accounts.

 Occasionally one will be sent. I have tried a restart but it is still doing

 the same. Receiving mail without difficulty. Any suggestions?

 Andrew

 27" iMac 

 2.8GHz Intel

 OS 10.5.8

 

 

 -- The WA Macintosh User Group Mailing List --

 Archives - http://www.wamug.org.au/mailinglist/archives.shtml

 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml

 Unsubscribe - wamug-unsubscr...@wamug.org.au','','','')"wamug-unsubscr...@wamug.org.au

 

 

 iMac 27"

 Intel Core 2 Duo 3.06GHz

 4GB 1067MHz RAM / 1TB

 Running OS X v 10.6.4

 Windows XP for MYOB

 

 

 

 

 

 

 

 

 -- The WA Macintosh User Group Mailing List --

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 Unsubscribe - wamug-unsubscr...@wamug.org.au','','','')"wamug-unsubscr...@wamug.org.au

 

 

 

 15" MacBookPro 2.66 GHz Core i7

 4  GB/1067   MHz  500GB

 OS X   10.6.4   Snow Leopard

 

 

 

 

 

 

 

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---

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MacWizardry



Phone: 0414 795 960

Email: 

Web:   http://www.macwizardry.com.au





**For everything Macintosh**











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Re: Mail problem

[Graeme Winters]

Still not sure what caused the problem but access to mail is fine this morning

Thank you for the feedback

Graeme
On 14/09/2010, at 8:13 PM, Jon Davison wrote:

 
 Yes, me too (Claremont). I think it must be one of those 'iinet things!'. 
 Every once in a while I get the same thing, then it seems okay.
 Cheers
 Jon
 
 
 On 14/09/2010, at 8:07 PM, Graeme Winters wrote:
 
 
 So am I as of tonight. Not previously a problem
 Request for password seemed odd?
 
 I am located at Mt Pleasant if that is important
 
 Graeme
 On 14/09/2010, at 5:34 PM, Andrew wrote:
 
 
 
 I am having a problem sending mail. Emails get stuck in the outbox and I am 
 getting request for password, both for iinet and Yahoo accounts. 
 Occasionally one will be sent. I have tried a restart but it is still doing 
 the same. Receiving mail without difficulty. Any suggestions?
 Andrew
 27 iMac
 2.8GHz Intel
 OS 10.5.8
 
 
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 iMac 27
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 M: 0403 235938
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Re: Mail problem

[Philip Trouchet]

 I've always had Mail problems since I got my new MacBook Pro ( Thanks 
Ronni  Daniel) so I moved to Thunderbird  no problems ! Ciao, Philip.


On 15/09/10 6:59 AM, David Nicholas wrote:
My mail problem is now fixed.  The iinet support system worked very 
well.  I haven't had to use support for a few years now - that's a 
plus for iinet, isn't it.  This morning I got straight through to 
someone in Sydney - I haven't had such an instant response since my 
first years with iinet back in the late 90s.  I had to reinstall my 
Mail and then it worked.  The problem was irritating.  The solution 
was very reassuring.



*David*
0401 011 212

On 14/09/2010, at 10:02 PM, Daniel Kerr wrote:



Yeh...appears to have corrected itself now ;o)
No errors anymore.
Kind Regards
Daniel

Oh,..and how's this for a rumour,...
http://www.macrumors.com/2010/09/14/steve-jobs-reportedly-barred-from-bring
ing-ninja-stars-on-private-plane-in-japan/
LOL


On 14/9/10 9:58 PM, Pedro pfow...@iinet.net.au 
mailto:pfow...@iinet.net.au wrote:



Evening All

Just got home from work and check mail (iinet) and everything worked 
fine ...

( Coogee exchange )

Pedro

On 14/09/2010, at 8:47 PM, Eugene wrote:


Graeme and Andrew,

as Mail tries to check both of my iiNet mail accounts it is requesting
passwords, this has occurred most of tonight. My other account is fine.

Must be an iiNet thing.

   Regards,
   Eugene



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(null) 4.tiff
On 14/09/2010, at 8:07 PM, Graeme Winters wrote:



So am I as of tonight. Not previously a problem
Request for password seemed odd?

I am located at Mt Pleasant if that is important

Graeme
On 14/09/2010, at 5:34 PM, Andrew wrote:




I am having a problem sending mail. Emails get stuck in the 
outbox and I am

getting request for password, both for iinet and Yahoo accounts.
Occasionally one will be sent. I have tried a restart but it is 
still doing

the same. Receiving mail without difficulty. Any suggestions?
Andrew
27 iMac
2.8GHz Intel
OS 10.5.8


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Email: daniel @ macwizardry . com . au
Web: http://www.macwizardry.com.au


**For everything Macintosh**





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Re: Mail problem

[Andrew]

Mine seems to be ok this morning. If it recurs I'll call iinet. 
Andrew


On 15/09/2010, at 6:59 AM, David Nicholas david...@iinet.net.au wrote:

 My mail problem is now fixed.  The iinet support system worked very well.  I 
 haven't had to use support for a few years now - that's a plus for iinet, 
 isn't it.  This morning I got straight through to someone in Sydney - I 
 haven't had such an instant response since my first years with iinet back in 
 the late 90s.  I had to reinstall my Mail and then it worked.  The problem 
 was irritating.  The solution was very reassuring.
 
 
 David
 0401 011 212
 
 On 14/09/2010, at 10:02 PM, Daniel Kerr wrote:
 
 
 Yeh...appears to have corrected itself now ;o)
 No errors anymore. 
 Kind Regards
 Daniel
 
 Oh,..and how's this for a rumour,...
 http://www.macrumors.com/2010/09/14/steve-jobs-reportedly-barred-from-bring
 ing-ninja-stars-on-private-plane-in-japan/
 LOL
 
 
 On 14/9/10 9:58 PM, Pedro pfow...@iinet.net.au wrote:
 
 Evening All
 
 Just got home from work and check mail (iinet) and everything worked fine 
 ...
 ( Coogee exchange )
 
 Pedro
 
 On 14/09/2010, at 8:47 PM, Eugene wrote:
 
 Graeme and Andrew,
 
 as Mail tries to check both of my iiNet mail accounts it is requesting
 passwords, this has occurred most of tonight. My other account is fine.
 
 Must be an iiNet thing.
 
Regards,
Eugene
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
 (null) 4.tiff
 On 14/09/2010, at 8:07 PM, Graeme Winters wrote:
 
 
 So am I as of tonight. Not previously a problem
 Request for password seemed odd?
 
 I am located at Mt Pleasant if that is important
 
 Graeme
 On 14/09/2010, at 5:34 PM, Andrew wrote:
 
 
 
 I am having a problem sending mail. Emails get stuck in the outbox and I 
 am
 getting request for password, both for iinet and Yahoo accounts.
 Occasionally one will be sent. I have tried a restart but it is still 
 doing
 the same. Receiving mail without difficulty. Any suggestions?
 Andrew
 27 iMac 
 2.8GHz Intel
 OS 10.5.8
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
 
 
 iMac 27
 Intel Core 2 Duo 3.06GHz
 4GB 1067MHz RAM / 1TB
 Running OS X v 10.6.4
 Windows XP for MYOB
 
 
 
 
 
 
 
 
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 MacWizardry
 
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 Email: daniel @ macwizardry . com . au
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 **For everything Macintosh**
 
 
 
 
 
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Re: Mail problem

[Brian Scott]

Hi,

I'm not sure if this is relevant to the troubles people have been  
experiencing - perhaps all ISPs are performing modem firmware upgrades.


I got this from Optus this morning ..

Optus is introducing the capability to upgrade the firmware in your  
DSL Direct modem remotely.


What is firmware?

Optus is introducing the capability to upgrade the firmware in your  
DSL Direct modem remotely.


What is firmware?

Firmware is the programme that makes your modem function and  
communicate between the Optus network and your computer. Modem  
manufacturers only release updated firmware as improvements and  
changes are needed. Updates are intended to improve the way modems  
communicate with our network, so it's key that you are using the most  
up to date firmware to maximise your modem's performance on our network.


This capability will allow Optus to improve the stability, security  
and performance of your modem by installing the latest firmware from  
your modem manufacturer directly to your modem.


The most common scenario where firmware would be upgraded is to  
address newly discovered security flaws or defects.


When Optus performs a remote upgrade you probably won't be aware of  
it. Your service will be interrupted for a few minutes, however we'll  
schedule upgrades at a time to minimise impact to your use of the  
Optus Broadband service.


If your modem uses the settings specified and recommended by Optus  
these will be restored after any upgrade. If you have custom settings  
in your modem these may be overwritten and you will need to restore  
them yourself.


Optus strongly recommends you take advantage of this great new  
capability. To participate you don't have to do anything. However, if  
you don't wish to participate in remote firmware updates you can opt- 
out here.


If you do choose to opt out Optus technical support will of course  
continue to offer the same customer focused support of your service  
and modem.


Regards,

The Optus team

Cheers

Brian

On 15/09/2010, at 10:46 AM, Andrew wrote:


Mine seems to be ok this morning. If it recurs I'll call iinet.
Andrew


On 15/09/2010, at 6:59 AM, David Nicholas david...@iinet.net.au  
wrote:


My mail problem is now fixed.  The iinet support system worked very  
well.  I haven't had to use support for a few years now - that's a  
plus for iinet, isn't it.  This morning I got straight through to  
someone in Sydney - I haven't had such an instant response since my  
first years with iinet back in the late 90s.  I had to reinstall my  
Mail and then it worked.  The problem was irritating.  The solution  
was very reassuring.



David
0401 011 212

On 14/09/2010, at 10:02 PM, Daniel Kerr wrote:



Yeh...appears to have corrected itself now ;o)
No errors anymore.
Kind Regards
Daniel

Oh,..and how's this for a rumour,...
http://www.macrumors.com/2010/09/14/steve-jobs-reportedly-barred-from-bring
ing-ninja-stars-on-private-plane-in-japan/
LOL


On 14/9/10 9:58 PM, Pedro pfow...@iinet.net.au wrote:


Evening All

Just got home from work and check mail (iinet) and everything  
worked fine ...

( Coogee exchange )

Pedro

On 14/09/2010, at 8:47 PM, Eugene wrote:


Graeme and Andrew,

as Mail tries to check both of my iiNet mail accounts it is  
requesting
passwords, this has occurred most of tonight. My other account  
is fine.


Must be an iiNet thing.

   Regards,
   Eugene



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(null) 4.tiff
On 14/09/2010, at 8:07 PM, Graeme Winters wrote:



So am I as of tonight. Not previously a problem
Request for password seemed odd?

I am located at Mt Pleasant if that is important

Graeme
On 14/09/2010, at 5:34 PM, Andrew wrote:




I am having a problem sending mail. Emails get stuck in the  
outbox and I am

getting request for password, both for iinet and Yahoo accounts.
Occasionally one will be sent. I have tried a restart but it  
is still doing

the same. Receiving mail without difficulty. Any suggestions?
Andrew
27 iMac
2.8GHz Intel
OS 10.5.8


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Re: Mail problem

[Ronda Brown]

Hello John,

Your exact problems have not been covered before that I know of.
In regard to loosing your RSS Apple Hot News, have you tried going to - File  
Add RSS Feeds  selecting it?

When you mention The spinning activity wheel do you mean the Spinning Beach 
Ball (which happens when Mail Hangs) or the Activity Bar that appears under 
Mail Activity when mail is sending or receiving?

Re: Your corrupted email addresses. When you see this happen, you could quit 
and relaunch Mail application.
You will likely find some files with the word unknown in the filename if you 
look in your ~/Library/Application Support/AddressBook/ folder. 
This means that the database was rebuilt automatically, and the application 
unfortunately needs to relaunch to correctly read the new data.

Without knowing more of the way you upgraded to Snow Leopard and imported your 
email, I cannot give you anything more on why you are experiencing these 
problems.

I also notice you have not updated to OS X 10.6.2 which updates Mail to version 
4.2 (1077)
I think I would download and install the OS X 10.6.2 Combo Update. 
http://www.apple.com/downloads/macosx/apple/macosx_updates/macosxv1062updatecombo.html
 
After installing it ... Repair Permissions!

This might repair the corruptions you are experiencing. Post back any results 
you have please.

Cheers,
Ronni

17 MacBook Pro Intel Core 2 Duo
2.4 GHz / 4GB / 800MHz / 500GB
OS X 10.6.2 Snow Leopard
Windows 7 Ultimate (under sufferance)

On 10/12/2009, at 11:42 AM, John Thompson wrote:

 This has more than likely been covered a zillion times before so I apologise 
 before I start.
 
 Mail (Ver 4.1) has for some reason stopped recording the RSS Apple Hot news 
 items and the spinning activity wheel is no longer showing during activity, 
 the RSS Mailbox has also disappeared from the top of the Mailbox list.  I 
 have checked through the preferences and can find no reference to the 
 problems.
 Another problem is, occasionally, addresses become corrupted, not all the 
 time but mainly when calling in a Group to send to.  
 
 Any advice would be much appreciated.
 
 Regards
 
 
 
 
 John E. Thompson
 14 McGlew Street
 Eden Hill  W.A.  6054
 Ph. 08-92793524
 Mob. 0412 775 197
 Email. jet...@iprimus.com.au
 
 Macbook, 2 GHz Intel Core Duo, 1.25 GB ram, Os 10.6.1





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Re: Mail problem

[Ronda Brown]

On 07/10/2009, at 1:22 PM, Michael kane Taylor wrote:



Hi all. I have a mystifying problem with  Mail 2.1.3 on my G5 10.4.11.

I have five email accounts. One of them (namely ta...@iinet.net.au)  
has not been receiving mail since September 18. The other accounts,  
with the same ISP work perfectly well.  On my laptop (Leopard) and  
on my iPod, all accounts, including the recalcitrant one, operate  
with no problems


I have tried every work-around that I can think of, with no success.  
The settings are correct.


I am contemplating the irrevocable step of going back to late August  
via SuperDuper in the (perhaps forlorn) hope that this will work.


Does any one have any ideas?


Hi Michael,

Only this one account is not receiving mail, from the same ISP as  
others that are working perfectly on the G5?

You can send ok from this account?
The settings for this account are exactly the same as the other  
accounts? You have checked the correct Port  SSL is selected?
When you click on Get Mail for this account, what happens ... do you  
receive a message?
To see what is happening when you click Get Mail choose Window   
Activity Viewer (Command-0 [zero])


If you are completely sure every setting in the 'bad' account is the  
same as the other 'good' accounts with the same ISP, the only thing I  
can think 'might' be happening, only I cannot see it happening to the  
same account each time :-(

I take it the account is a POP account.

Mail may be exceeding a limit on the number of simultaneous  
connections set by your mail server.
This occurs most often when you check your email using more than one  
client, or on more than one machine at a time—though under some  
circumstances, Mail may attempt to open a second connection to a mail  
server before closing an earlier one.

IMAP supports multiple simultaneous connections, whereas POP does not.

Sorry I can't come up with any other suggestion at the moment.


Cheers,
Ronni

17 MacBook Pro Intel Core 2 Duo
2.4 GHz / 4GB / 800MHz / 500GB
OS X 10.6.1 Snow Leopard



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Re: Mail problem

[David Noel]

-- Just a thought. I have several domain (aoi) email accounts at
iinet, with some of them I get them forwarded on automatically to a
gmail address. A couple of months ago, I found that some (not all) of
the messages sent to one aoi address NOT set to forward to gmail were,
in fact, being forwarded (and also retained on the iinet site). I
could find no reason for this, and suspected a bug in iinet's
software. Not feeling strong enough to debug a possible bug at iinet,
I re-arranged my message protocols to get round the problem. Could
Michael be coming up against a problem at iinet, rather than at his
own system?

Cheers --

David Noel
2009 Oct 7



On Wed, Oct 7, 2009 at 2:25 PM, Ronda Brown ro...@mac.com wrote:


 On 07/10/2009, at 1:22 PM, Michael kane Taylor wrote:


 Hi all. I have a mystifying problem with  Mail 2.1.3 on my G5 10.4.11.

 I have five email accounts. One of them (namely ta...@iinet.net.au) has
 not been receiving mail since September 18. The other accounts, with the
 same ISP work perfectly well.  On my laptop (Leopard) and on my iPod, all
 accounts, including the recalcitrant one, operate with no problems

 I have tried every work-around that I can think of, with no success. The
 settings are correct.

 I am contemplating the irrevocable step of going back to late August via
 SuperDuper in the (perhaps forlorn) hope that this will work.

 Does any one have any ideas?

 Hi Michael,

 Only this one account is not receiving mail, from the same ISP as others
 that are working perfectly on the G5?
 You can send ok from this account?
 The settings for this account are exactly the same as the other accounts?
 You have checked the correct Port  SSL is selected?
 When you click on Get Mail for this account, what happens ... do you
 receive a message?
 To see what is happening when you click Get Mail choose Window  Activity
 Viewer (Command-0 [zero])

 If you are completely sure every setting in the 'bad' account is the same as
 the other 'good' accounts with the same ISP, the only thing I can think
 'might' be happening, only I cannot see it happening to the same account
 each time :-(
 I take it the account is a POP account.

 Mail may be exceeding a limit on the number of simultaneous connections set
 by your mail server.
 This occurs most often when you check your email using more than one client,
 or on more than one machine at a time—though under some circumstances, Mail
 may attempt to open a second connection to a mail server before closing an
 earlier one.
 IMAP supports multiple simultaneous connections, whereas POP does not.

 Sorry I can't come up with any other suggestion at the moment.


 Cheers,
 Ronni

 17 MacBook Pro Intel Core 2 Duo
 2.4 GHz / 4GB / 800MHz / 500GB
 OS X 10.6.1 Snow Leopard



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Re: Mail problem

[Susan Hastings]

On 07/10/2009, at 2:57 PM, David Noel wrote:



-- Just a thought. I have several domain (aoi) email accounts at
iinet, with some of them I get them forwarded on automatically to a
gmail address. A couple of months ago, I found that some (not all) of
the messages sent to one aoi address NOT set to forward to gmail were,
in fact, being forwarded (and also retained on the iinet site). I
could find no reason for this, and suspected a bug in iinet's
software. Not feeling strong enough to debug a possible bug at iinet,
I re-arranged my message protocols to get round the problem. Could
Michael be coming up against a problem at iinet, rather than at his
own system?

Cheers --

David Noel
2009 Oct 7



On Wed, Oct 7, 2009 at 2:25 PM, Ronda Brown ro...@mac.com wrote:



On 07/10/2009, at 1:22 PM, Michael kane Taylor wrote:



Hi all. I have a mystifying problem with  Mail 2.1.3 on my G5  
10.4.11.


I have five email accounts. One of them (namely  
ta...@iinet.net.au) has
not been receiving mail since September 18. The other accounts,  
with the
same ISP work perfectly well.  On my laptop (Leopard) and on my  
iPod, all

accounts, including the recalcitrant one, operate with no problems

I have tried every work-around that I can think of, with no  
success. The

settings are correct.

I am contemplating the irrevocable step of going back to late  
August via

SuperDuper in the (perhaps forlorn) hope that this will work.

Does any one have any ideas?


Hi Michael,

Only this one account is not receiving mail, from the same ISP as  
others

that are working perfectly on the G5?
You can send ok from this account?
The settings for this account are exactly the same as the other  
accounts?

You have checked the correct Port  SSL is selected?
When you click on Get Mail for this account, what happens ... do  
you

receive a message?
To see what is happening when you click Get Mail choose Window   
Activity

Viewer (Command-0 [zero])

If you are completely sure every setting in the 'bad' account is  
the same as
the other 'good' accounts with the same ISP, the only thing I can  
think
'might' be happening, only I cannot see it happening to the same  
account

each time :-(
I take it the account is a POP account.

Mail may be exceeding a limit on the number of simultaneous  
connections set

by your mail server.
This occurs most often when you check your email using more than  
one client,
or on more than one machine at a time—though under some  
circumstances, Mail
may attempt to open a second connection to a mail server before  
closing an

earlier one.
IMAP supports multiple simultaneous connections, whereas POP does  
not.


Sorry I can't come up with any other suggestion at the moment.


Cheers,
Ronni

17 MacBook Pro Intel Core 2 Duo
2.4 GHz / 4GB / 800MHz / 500GB
OS X 10.6.1 Snow Leopard



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Hi Michael, I find this sometimes with email accounts. I have email  
accounts set to download and keep a copy on the server at the same  
time. With POP accounts that means it is safe to delete that account  
on a particular machine where it is not working, without deleting all  
my past emails. I find that if you set up the account as a brand new  
one it will usually work. It appears to be a bug within Mail rather  
than iinet. Something about the set up seems to get corrupted on a  
particular machine.


But I stress, this can only be safe with POP accounts with Mail set to  
leave a copy on the remote server when downloading. I do this so I can  
have the same emails on separate machines - similar to an IMAP account.


cheers, Susan.

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Re: Mail problem

[Paul Weaver]

I suggest you change the password for the problematic email account at the ISP 
end, then try sending a test email.  You should be prompted to enter the new 
password for the Mail account on your computer's Keychain.  You may also get a 
prompt for a password to to open the Keychain.

Cheers, Paul.


http://fremantlebiz.livejournal.com/calendar


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Re: Mail problem

[Michael Kane Taylor]

Many thanks Susan, David and Ronni for your suggestions.

It is definitely not an iiNet problem. Nor does it concern settings  
which have been checked, double-checked and re-checked.
I did indeed try removing the account and adding it again as a new  
account. Not only did this not work but I was then faced with the  
interesting learning curve of converting .emix files and resetting  
all the massages up to September 18.


I remain mightily puzzled.
Michael



On 07/10/2009, at 2:57 PM, David Noel wrote:


 -- Just a thought. I have several domain (aoi) email accounts at
 iinet, with some of them I get them forwarded on automatically to a
 gmail address. A couple of months ago, I found that some (not all) of
 the messages sent to one aoi address NOT set to forward to gmail  
were,

 in fact, being forwarded (and also retained on the iinet site). I
 could find no reason for this, and suspected a bug in iinet's
 software. Not feeling strong enough to debug a possible bug at iinet,
 I re-arranged my message protocols to get round the problem. Could
 Michael be coming up against a problem at iinet, rather than at his
 own system?

 Cheers --

 David Noel
 2009 Oct 7

 

 On Wed, Oct 7, 2009 at 2:25 PM, Ronda Brown ro...@mac.com wrote:


 On 07/10/2009, at 1:22 PM, Michael kane Taylor wrote:


 Hi all. I have a mystifying problem with Mail 2.1.3 on my G5
 10.4.11.

 I have five email accounts. One of them (namely
 ta...@iinet.net.au) has
 not been receiving mail since September 18. The other accounts,
 with the
 same ISP work perfectly well. On my laptop (Leopard) and on my
 iPod, all
 accounts, including the recalcitrant one, operate with no problems

 I have tried every work-around that I can think of, with no
 success. The
 settings are correct.

 I am contemplating the irrevocable step of going back to late
 August via
 SuperDuper in the (perhaps forlorn) hope that this will work.

 Does any one have any ideas?

 Hi Michael,

 Only this one account is not receiving mail, from the same ISP as
 others
 that are working perfectly on the G5?
 You can send ok from this account?
 The settings for this account are exactly the same as the other
 accounts?
 You have checked the correct Port  SSL is selected?
 When you click on Get Mail for this account, what happens ... do
 you
 receive a message?
 To see what is happening when you click Get Mail choose Window 
 Activity
 Viewer (Command-0 [zero])

 If you are completely sure every setting in the 'bad' account is
 the same as
 the other 'good' accounts with the same ISP, the only thing I can
 think
 'might' be happening, only I cannot see it happening to the same
 account
 each time :-(
 I take it the account is a POP account.

 Mail may be exceeding a limit on the number of simultaneous
 connections set
 by your mail server.
 This occurs most often when you check your email using more than
 one client,
 or on more than one machine at a time—though under some
 circumstances, Mail
 may attempt to open a second connection to a mail server before
 closing an
 earlier one.
 IMAP supports multiple simultaneous connections, whereas POP does
 not.

 Sorry I can't come up with any other suggestion at the moment.


 Cheers,
 Ronni

 17 MacBook Pro Intel Core 2 Duo
 2.4 GHz / 4GB / 800MHz / 500GB
 OS X 10.6.1 Snow Leopard



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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Unsubscribe - wamug-unsubscr...@wamug.org.au','','','1')wamug- 
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Hi Michael, I find this sometimes with email accounts. I have email
accounts set to download and keep a copy on the server at the same
time. With POP accounts that means it is safe to delete that account
on a particular machine where it is not working, without deleting all
my past emails. I find that if you set up the account as a brand new
one it will usually work. It appears to be a bug within Mail rather
than iinet. Something about the set up seems to get corrupted on a
particular machine.

But I stress, this can only be safe with POP accounts with Mail set to
leave a copy on the remote server when downloading. I do this so I can
have the same emails on separate machines - similar to an IMAP account.

cheers, Susan.

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Re: Mail problem

[Michael Taylor]

Now things are getting really weird. This has always been a POP  
account. It is so set on my laptop, where it works perfectly well. To  
see what happened I opened a new account with the same address and  
set it as an IMAP account. I now have all the missing messages and it  
is working. I am not looking forward to syncing with the other  
machines though!


Many thanks all
Michael


On 07/10/2009, at 5:01 PM, Paul Weaver wrote:



I suggest you change the password for the problematic email account  
at the ISP end, then try sending a test email.  You should be  
prompted to enter the new password for the Mail account on your  
computer's Keychain.  You may also get a prompt for a password to  
to open the Keychain.


Cheers, Paul.


http://fremantlebiz.livejournal.com/calendar


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Re: Mail problem

[Adrian Skehan]

Thanks Ronnie,

I'd like to say I did but I used CleanApp before I remembered the un- 
installer--its a bummer to be getting old.  I have done as you  
suggested and removed Growl, however, I will leave it for a few days,  
until I am feeling brave again, and have another shot at installing V4.



Regards,

Adrian

adrianske...@me.com
http://www.skehan.id.au/

On 13/03/2009, at 1:39 PM, Ronda Brown wrote:



On 13/03/2009, at 1:21 PM, Adrian Skehan wrote:

In case anyone is interested here is the final outcome of my Mail/ 
Safari problem.  As the saga progressed I could not install Safari  
V 3 as the installer reckoned a later version was present (I  
couldn't find any trace of it) and Mail started to crash as soon as  
it started to receive a new message.  It was then that I remembered  
my Time Machine and was able to restore both Safari and Mail to  
what it was before I installed Safari v4. It took about 10 minutes  
to fix the problem.


Hi Adrian,

Pleased to hear you have Mail working again. Did you uninstall  
Safari 4 using the Safari4.0BetaUninstall.pkg?

That would have got rid of everything relating to Safari 4Beta.

I have not had any problems with using Safari 4. It's loads webpages  
heaps faster than Safari 3 and no problem with Mail.


The problem seems to be with current Growl extensions not being  
compatible with Safari 4's new WebKit rendering engine for reading  
HTML mail.


If you have Growl, remove them.
The places to look for the extensions are:

1. /Users/User/Library/Mail/Bundles
and
2. /Library/Mail/Bundles

There should be a folder called GrowlMail.mailbundle
Removing it should allow Mail to re-launch successfully.

Cheers,
Ronni






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Re: Mail problem

[Ronda Brown]

On 13/03/2009, at 1:21 PM, Adrian Skehan wrote:

In case anyone is interested here is the final outcome of my Mail/ 
Safari problem.  As the saga progressed I could not install Safari V  
3 as the installer reckoned a later version was present (I couldn't  
find any trace of it) and Mail started to crash as soon as it  
started to receive a new message.  It was then that I remembered my  
Time Machine and was able to restore both Safari and Mail to what it  
was before I installed Safari v4. It took about 10 minutes to fix  
the problem.


Hi Adrian,

Pleased to hear you have Mail working again. Did you uninstall Safari  
4 using the Safari4.0BetaUninstall.pkg?

That would have got rid of everything relating to Safari 4Beta.

I have not had any problems with using Safari 4. It's loads webpages  
heaps faster than Safari 3 and no problem with Mail.


The problem seems to be with current Growl extensions not being  
compatible with Safari 4's new WebKit rendering engine for reading  
HTML mail.


If you have Growl, remove them.
The places to look for the extensions are:

1. /Users/User/Library/Mail/Bundles
and
2. /Library/Mail/Bundles

There should be a folder called GrowlMail.mailbundle
Removing it should allow Mail to re-launch successfully.

Cheers,
Ronni






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Re: Mail problem

[Ronda Brown]

On 07/11/2006, at 12:07 PM, Severin Crisp wrote:

A friend with a G5 iMac and Tiger has a Mail problem.  No longer  
does a message in the Inbox display to be read in the window below  
when it is highlighted.  Double clicking opens it in a separate  
window as normal.

I have no model or version numbers to hand.
Help please.
Severin Crisp


Hi Severin,

Without knowing what version of Mail I would suggest as a first step,  
try using the Rebuild Mailbox function on the account's Inbox mailbox.
All messages in the account's Inbox mailbox will disappear  
temporarily and the mailbox will be resynchronized with the server.  
Depending on how many messages are available in the account's Inbox  
mailbox and the number and size of message attachments, this can take  
a little time for the re-sync process to be 100% complete.


Another thing, the Mail Account's Server could have been down.

Cheers,

Ronni

RE: Mail problem

[Susan Hastings]

Hi, if they look at the bottom of the window, there is a little dimple,
click on that, and the display window opens again. I just had this problem
yesterday! Cheers, Susan. 

-Original Message-
From: WAMUG Mailing List [mailto:[EMAIL PROTECTED] On Behalf Of Severin
Crisp
Sent: Tuesday, 7 November 2006 12:08 PM
To: WAMUG Mailing List
Subject: Mail problem

A friend with a G5 iMac and Tiger has a Mail problem.  No longer does a
message in the Inbox display to be read in the window below when it is
highlighted.  Double clicking opens it in a separate window as normal.
I have no model or version numbers to hand.
Help please.
Severin Crisp


 Assoc Professor R Severin Crisp, FIP, CPhys, FAIP
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia.
   Phone  (08) 9842 1950   (Int'l +61 8 9842 1950)
  email  mailto:[EMAIL PROTECTED]
 Web pages http://www.JennyCrisp.com.au
  http://members.westnet.com.au/Crisp




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http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Mail problem

[Neil Houghton]

Hi Severin,

I don't use mail myself - but I gave it a quick fire up to see if I
understood the problem.

One thing I noticed is unlike Entourage where:

when you drag the divider to change the relative size of the message
list/mail view windows it stops before you reach the bottom of the enclosing
window - so the message window never disappears

With mail you can, in fact, drag the divider right to the bottom so that
there is only one window visible (the message list) - so the first thing to
check is that the window is, in fact, divided into two halves - if not (ie
there is a double line with a dot in it at the bottom of the window) then
just drag the divider (looking like the bottom border) back up again to
reveal the mail view window.

Other than that, there doesn't seem to be the options in preferences to
select or deselect this option so I wouldn't know!

I hope the above makes some sense!!

Hope that helps

Cheers


Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Fax: +61 8 9841 6137
Email: [EMAIL PROTECTED]


on 7/11/06 12:07 PM, Severin Crisp at [EMAIL PROTECTED] wrote:

 A friend with a G5 iMac and Tiger has a Mail problem.  No longer does
 a message in the Inbox display to be read in the window below when it
 is highlighted.  Double clicking opens it in a separate window as
 normal.
 I have no model or version numbers to hand.
 Help please.
 Severin Crisp
 
 
  Assoc Professor R Severin Crisp, FIP, CPhys, FAIP
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia.
Phone  (08) 9842 1950   (Int'l +61 8 9842 1950)
   email  mailto:[EMAIL PROTECTED]
  Web pages http://www.JennyCrisp.com.au
   http://members.westnet.com.au/Crisp
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Unsubscribe - mailto:[EMAIL PROTECTED]

RE: Mail problem

[Susan Hastings]

 
Neil's explanation was so much better than mine!

-Original Message-
From: WAMUG Mailing List [mailto:[EMAIL PROTECTED] On Behalf Of Neil
Houghton
Sent: Tuesday, 7 November 2006 1:27 PM
To: WAMUG Mailing List
Subject: Re: Mail problem

Hi Severin,

I don't use mail myself - but I gave it a quick fire up to see if I
understood the problem.

One thing I noticed is unlike Entourage where:

when you drag the divider to change the relative size of the message
list/mail view windows it stops before you reach the bottom of the enclosing
window - so the message window never disappears

With mail you can, in fact, drag the divider right to the bottom so that
there is only one window visible (the message list) - so the first thing to
check is that the window is, in fact, divided into two halves - if not (ie
there is a double line with a dot in it at the bottom of the window) then
just drag the divider (looking like the bottom border) back up again to
reveal the mail view window.

Other than that, there doesn't seem to be the options in preferences to
select or deselect this option so I wouldn't know!

I hope the above makes some sense!!

Hope that helps

Cheers


Neil
--
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Fax: +61 8 9841 6137
Email: [EMAIL PROTECTED]


on 7/11/06 12:07 PM, Severin Crisp at [EMAIL PROTECTED] wrote:

 A friend with a G5 iMac and Tiger has a Mail problem.  No longer does
 a message in the Inbox display to be read in the window below when it
 is highlighted.  Double clicking opens it in a separate window as
 normal.
 I have no model or version numbers to hand.
 Help please.
 Severin Crisp
 
 
  Assoc Professor R Severin Crisp, FIP, CPhys, FAIP
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia.
Phone  (08) 9842 1950   (Int'l +61 8 9842 1950)
   email  mailto:[EMAIL PROTECTED]
  Web pages http://www.JennyCrisp.com.au
   http://members.westnet.com.au/Crisp
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Unsubscribe - mailto:[EMAIL PROTECTED]




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Re: Mail problem with 10.4.6

[Nicholas Harvey]

Tony,



Your problem might be a file privilages problem which can be ifxed  
using  disk utilities and repair file permissions option. Alternately  
if somehow your mail.plist file is corrupt you may want to try  
Preferential treatment (http://homepage.mac.com/jonn8/as/html/ 
pt.html) which will identify corrupt plist files. These are your  
preference files and can get corrupted. As they are xml based this  
little program checks them out to ensure they are compliant and not  
malformed. I have used it myself to resolve a couple of issues with  
miscreant preference file. Last time I checked it was free



Nick

On 30/04/2006, at 8:03 AM, Tony Cockbain wrote:

Ever since upgrading to 10.4.6 I have an intermittent problem with  
Mail. It sometimes quits when I send a message. When I restart Mail  
it sends the message again, so the recipient ends up with two  
messages. As I say it doesn't happen every time, but it is annoying  
when it does. Is there a cure?


Cheers Tony


Tony Cockbain
Editor
Australian Journal of Earth Sciences
PO Box 8114 Angelo Street
South Perth WA 6151
Australia
Tel  Fax 08 9367 7037 (61 8 9367 7037)
Mobile 0439 690 947
[EMAIL PROTECTED]

Truth emerges more readily from error than from  
confusion [Francis Bacon]
 The Great Tragedy of Science — the slaying of a beautiful  
hypothesis by  an ugly fact [Thomas Huxley]




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Nicholas Harvey
40 Hilltop Place
Kelmscott 6111
Phone 61 8 9495 2384
Mob 61 421 35 2384
[EMAIL PROTECTED]

Re: Mail problem with 10.4.6

[Severin Crisp]

Nicholas,
	thanks for the pointer to that nice little utility.  I was not able  
to download from your link but it is listed on Version Tracker.   It  
is donationware and works a treat!

Severin Crisp


On 30/04/2006, at 9:08 AM, Nicholas Harvey wrote:


Tony,



Your problem might be a file privilages problem which can be ifxed  
using  disk utilities and repair file permissions option.  
Alternately if somehow your mail.plist file is corrupt you may want  
to try Preferential treatment (http://homepage.mac.com/jonn8/as/ 
html/pt.html) which will identify corrupt plist files. These are  
your preference files and can get corrupted. As they are xml based  
this little program checks them out to ensure they are compliant  
and not malformed. I have used it myself to resolve a couple of  
issues with miscreant preference file. Last time I checked it was free



Nick

On 30/04/2006, at 8:03 AM, Tony Cockbain wrote:

Ever since upgrading to 10.4.6 I have an intermittent problem with  
Mail. It sometimes quits when I send a message. When I restart  
Mail it sends the message again, so the recipient ends up with two  
messages. As I say it doesn't happen every time, but it is  
annoying when it does. Is there a cure?


Cheers Tony


Tony Cockbain
Editor
Australian Journal of Earth Sciences
PO Box 8114 Angelo Street
South Perth WA 6151
Australia
Tel  Fax 08 9367 7037 (61 8 9367 7037)
Mobile 0439 690 947
[EMAIL PROTECTED]

Truth emerges more readily from error than from  
confusion [Francis Bacon]
 The Great Tragedy of Science — the slaying of a beautiful  
hypothesis by  an ugly fact [Thomas Huxley]




-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Unsubscribe - mailto:[EMAIL PROTECTED]


Nicholas Harvey
40 Hilltop Place
Kelmscott 6111
Phone 61 8 9495 2384
Mob 61 421 35 2384
[EMAIL PROTECTED]



-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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Unsubscribe - mailto:[EMAIL PROTECTED]



   Assoc Professor R Severin Crisp, FIP, CPhys, FAIP
   15 Thomas St, Mount Clarence, Albany, 6330, Western Australia.
Phone  (08) 9842 1950   (Int'l +61 8 9842 1950)
email  mailto:[EMAIL PROTECTED]
  Web pages http://www.JennyCrisp.com.au
  http://members.westnet.com.au/Crisp

Re: Mail problem

[Reg Whitely]

Have you tried clicking on Mailboxes button in your toolbar? you can 
have sliding window on left or right depending on where you locate your 
mail window in relation to the screen. also you can customise the 
toolbar in View menu (in case you don't have a Mailboxes button 
showing)


Reg

On 14 Mar 2005, at 6:47pm, Malcolm J McCallum wrote:

Hi,when I open 'mail' I do not get my mailboxes listed down the side 
of the pane. I thought it must be a setting I had wrong in preferences 
but I cannot see any such setting. Can anyone help please?


Mac

[EMAIL PROTECTED]
[EMAIL PROTECTED]


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Re: mail problem

[hinchlif]

On Thursday, October 17, 2002, at 03:47 PM, Ian Bacon wrote:

 This may just be the lamest question ever answered on this list, but
 here goes.

 I was using OSXs email program to view my email, I clicked on a link
 (to ilisten) embedded in an email message, and then only the email
 message titles were displayed - the email message was no longer
 displayed in a split screen. OK, what happened? I looked at all of the
 menu options, I searched through mail help, but found nothing. How do I
 get my split screen, message title and body back?


I don't know what happened in your case, but have a careful look at the 
bottom of your mail window. It probably shows a thick glassy border 
with 3 very thin horizontal lines in the middle of it. Double click 
this, and you'll find that it is actually the divider line, which will 
spring back to its proper position in the middle of the window. You can 
also just drag it back into position. Double click it again and it will 
collapse again. I know this doesn't explain what happened when you 
clicked the ilisten link, but then perhaps nothing ever will...

-- 
Peter Hinchliffe
Apwin Computer Services FileMaker Pro Solutions Developer
Perth, 
Western Australia Phone (618) 9332 6482 Fax (618) 9332 0913

Mac because I prefer it -- Windows because I have to.



[Non-text portions of this message have been removed]